{
  "entity_id": "S-ACT-018",
  "folder": "ACT-Emergency-Services-Agency",
  "name": "ACT Emergency Services Agency",
  "type": "Statutory Authority",
  "jurisdiction": "ACT",
  "portfolio": "Justice",
  "website": "https://esa.act.gov.au/",
  "data_status": "partial",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": false,
    "has_kpi_targets": false,
    "has_kpi_results": false,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 12,
    "n_kpi_targets": 0,
    "n_kpi_results": 0,
    "n_outcomes": 1,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "needs_review",
    "confidence": "medium",
    "summary": "Community",
    "official_site_url": "https://esa.act.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Report - ACT Multi-Hazards Advisory Council - Annual Report 2022",
        "url": "https://esa.act.gov.au/sites/default/files/2023-04/Report%20-%20ACT%20Multi-Hazards%20Advisory%20Council%20-%20Annual%20Report%202022.PDF",
        "period": "2023",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "ESA Strategic Plan 2024-27 pdf ( 2.59 MB )",
        "url": "http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf",
        "period": "2024",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "ACTAS Workforce Strategy 2026 - 2029",
        "url": "https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf",
        "period": "2026",
        "confidence": "medium"
      }
    ],
    "purpose": null,
    "vision": null,
    "strategic_priorities": [
      {
        "title": "Community",
        "description": "Community",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      },
      {
        "title": "Agency",
        "description": "Agency",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      },
      {
        "title": "Strategy",
        "description": "Strategy",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      },
      {
        "title": "Infrastructure and Technology",
        "description": "Infrastructure and Technology",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      },
      {
        "title": "Urban Development",
        "description": "Urban Development",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      },
      {
        "title": "Land Management",
        "description": "Land Management",
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      }
    ],
    "values": [],
    "outcomes": [
      {
        "name": "Community Resilience",
        "description": "The Council explored the issues associated with Community Resilience to natural disasters. The Council met with representatives of each of the ACT Government Directorites to identify and understand existing strategies, initiatives and plans relevant to Community Resilience.",
        "activities": [
          "Met with representatives of each of the ACT Government Directorites",
          "Met with representatives from the Australia Red Cross",
          "Met with Professor Jackie Schirmer from the University of Canberra",
          "Met with Dr James O’Donnell from the ANU School of Demography",
          "Met with Members from the Weston Creek Community Council"
        ],
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [],
    "document_alignment_terms": {
      "must_support": [
        "Community",
        "Agency",
        "Strategy",
        "Infrastructure and Technology",
        "Urban Development",
        "Land Management"
      ],
      "watch_terms": [],
      "avoid_claiming_without_evidence": []
    },
    "review_note": "Structured strategy exists but is incomplete."
  },
  "strategy_brief_md": "# ACT Emergency Services Agency — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://esa.act.gov.au/sites/default/files/2023-04/Report%20-%20ACT%20Multi-Hazards%20Advisory%20Council%20-%20Annual%20Report%202022.PDF)\n\n## Government priorities for this department\n\n- Community [CP p.1]\n- Agency [CP p.1]\n- Strategy [CP p.1]\n- Infrastructure and Technology [CP p.1]\n- Urban Development [CP p.1]\n- Land Management [CP p.1]\n\n## Outcomes\n\n### Community Resilience\nThe Council explored the issues associated with Community Resilience to natural disasters. The Council met with representatives of each of the ACT Government Directorites to identify and understand existing strategies, initiatives and plans relevant to Community Resilience. [CP p.1]\n\n**Key activities:**\n- Met with representatives of each of the ACT Government Directorites\n- Met with representatives from the Australia Red Cross\n- Met with Professor Jackie Schirmer from the University of Canberra\n- Met with Dr James O’Donnell from the ANU School of Demography\n- Met with Members from the Weston Creek Community Council",
  "strategy_overview_evidence_md": null,
  "internal_strategy_evidence_md": "# ACT Emergency Services Agency - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T23:04:06.713615+00:00\n**Entity ID**: S-ACT-018\n**Entity type**: Statutory Authority\n**Jurisdiction**: ACT\n**Portfolio**: Justice\n**Website**: https://esa.act.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 1 |\n| other-pdfs | 5 |\n| pages | 13 |\n| reviews | 4 |\n| strategies | 2 |\n\n## Executive Readout\n\n### Purpose\n\n- We achieve this mission through a flexible institutional structure that\nbrings together four frontline service organisations: the ACT Ambulance\nWHAT THIS LOOKS LIKE FOR US:\nService (ACTAS), ACT Fire and Rescue (ACTF&R), the ACT Rural Fire Service\n(ACTRFS), the ACT State Emergency Service (ACTSES), two Enabling ▸ An overall reduction in the likelihood or impact of emergency incidents in\nServices (Corporate and Operations) with support from the the ACT and beyond\nCommissioner’s Office.\n▸ Individual lives saved, and reduction in the severity of physical and\npsychological injuries\nThe workforce is comprised of around 800 staff and 1,600 volunteers, for a\ntotal of approximately 2,400 active ESA members. ▸ The preservation of the built and natural environment\n▸ The best use of resources in the provision of emergency services\nTHE ESA’S VISION IS:\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n- Challenges and strategic objectives\n11 Theme 1: Back our people\n13 Theme 2: Balance our services\n14 Theme 3: Engage the community\n15 Theme 4: Prioritise the important\n17 Theme 5: Anticipate systemic risk\n18 Theme 6: Streamline asset management\n19 Implementation\n20 ACT Whole of Government Alignment\n3 | ACT Government 2024-2027 ESA Strategic Plan\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n- [Page 3]\nACT Ambulance Service Workforce Strategy 2026-2029\nContents\nChief Officer foreword 4\nExecutive summary 5\nPurpose and scope 6\nStrategic context 7\nWorkforce profile and planning assumptions 9\nOverview of strategic priorities 10\nImplementation roadmap 12\nPerformance measures 15\nGovernance and accountability 15\nConclusion 17\nAppendix A 18\n3\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- Additionally, collective motivation is important in fostering a cohesive\ndedicated staff and volunteer cohort that work seamlessly to fulfill the\nESA’s mission and in turn the wider vision of the Justice and Community\nSafety Directorate (JACS) as set out in the JACS Strategic Plan 2024-2027.\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n\n### Role and Functions\n\n- 1.2 ROLE OF ACT BUSHFIRE COUNTIL\nThe ACT Bushfire Council, an ACT Government appointed advisory body, (established under\nEmergency Services Act 2004, Chapter 6) has a role of advising the Minister “about matters\nrelating to bushfires” and providing advice to Commissioner on functions related to\nbushfires (Sections 10 and 130 (2)).\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- [pages 8,9,10]\nCT BUSHFIRE COUNTIL\nThe ACT Bushfire Council, an ACT Government appointed advisory body, (established under\nEmergency Services Act 2004, Chapter 6) has a role of advising the Minister “about matters\nrelating to bushfires” and providing advice to Commissioner on functions related to\nbushfires (Sections 10 and 130 (2)).\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Risk Treatment Plan:\nSpecific Actions Responsibility Due Date Status\nPreparation, approval, implementation and\ncommunication of project management plan to ESA Corporate 15/4/09 Works in\napprove SBMP (V2) and associated Sub-regional progress\nBushfire plans by 15th September 2009, incorporating\npresentation of Draft SBMP (V2) for public comment on\n10th July 2009 and Sub-region Bushfire Management\nplan by 10th June 2009.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Responsibility: RFS\n5 A public information strategy Agreed 51, 52, 53 Broad range of publications and SAR to educate the\nshould be prepared to educate programs to increase community ACT community on\nthe ACT community about the awareness of prevention and mitigation the impacts and\nbeneficial and protective actions for bushfires including role of trade-offs associated\naspects of fuel-reduction fuel reduction.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Reviews confirmed that while the emergency operations 44 hour roster is\nfatigue informed and well designed, its effectiveness is influenced by staffing pressures,\n-\nrecruitment constraints, and limited support for back of house functions.\n- -\nThe ACT Public Service (ACTPS) State of Service Repor-t 2-024–25 identifies a gender profile\nof 64.8% female, 35.0% male and 0.2% non binary across the ACT Public Service.\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- [Page 13]\nACT Ambulance Service Workforce Strategy 2026-2029\nPhase 2 (2027–2028): Strengthen capacity and consistency\nThe second phase develops organisational capability and strengthens consistency across\noperational and enabling functions.\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n\n### Strategic Priorities\n\n- [Page 3]\nACT Ambulance Service Workforce Strategy 2026-2029\nContents\nChief Officer foreword 4\nExecutive summary 5\nPurpose and scope 6\nStrategic context 7\nWorkforce profile and planning assumptions 9\nOverview of strategic priorities 10\nImplementation roadmap 12\nPerformance measures 15\nGovernance and accountability 15\nConclusion 17\nAppendix A 18\n3\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- Issue Recommendation Strategic Priority Theme\nACTAS Roster Review Report 2025\nFrontline Rec 1: Increase frontline staffing to an Strategic Priority 1 – Roster\nresourcing & agreed funding level to meet roster Sustainability\nutilisation requirements and restore service\nresilience\nRec 2: Establish a clear methodology to\nmonitor service health and inform an\nappropriate relief ratio\nRecruitment & Rec 3: Develop and resource a Strategic Priority 3 –\nretention sustainable recruitment and retention Recruitment, Education and\nstrategy Retention\nRec 4: Monitor workforce trends and\nattrition data in real time to identify\nemerging risks and adapt strategies\nquickly\nBack-of-house Rec 5: Support critical capabilities and Strategic Priority 3 –\nresourcing resolve organisational inefficiencies Recruitment, Education and\nand inconsistent practices Retention\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- [Page 19]\nACT Ambulance Service Workforce Strategy 2026-2029\nData & Rec 9: Strengthen data systems and Strategic Priority 2 – Leave,\nperformance enable integrated reporting Governance and Wellbeing\nmonitoring\nRec 10: Improve consistency and\ngovernance of workforce and\noperational data\nDemand Rec 11: Strengthen and expand Strategic Priority 1 – Roster\nmanagement secondary triage and referral pathways Sustainability\nfor low-acuity demand\nChange Rec 12: Strengthen governance and Strategic Priority 2 – Leave,\nmanagement & change management capability Governance and Wellbeing\nculture\nRec 13: Strengthen leadership and\ncapability to support change initiatives\nInternal Audit of ACT Ambulance Service Workforce Management Report 2025\nWorkforce Rec 1: Document Uplift Strategic Priority 2 – Leave,\nGovernance Governance and Wellbeing\nRec 2: Leave Monitoring and Reporting\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- [Page 11]\nACT Ambulance Service Workforce Strategy 2026-2029\nStrategic Priority 1 – Roster sustainability\nACTAS will strengthen roster sustainability by maintaining a clear baseline of workforce\ncapacity and continuing to monitor and refine the relief ratio methodology aligned to the\n44 hour roster model.\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- [Page 18]\nACT Ambulance Service Workforce Strategy 2026-2029\nAppendix A\nThe strategic priority themes within this Strategy have been designed and grouped based\non the recommendations of the 2025 ACTAS Roster Review Report and the 2025 Internal\nAudit of ACT Ambulance Service Workforce Management Report and are included as part\nof a mapping table below.\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- Challenges and strategic objectives\n11 Theme 1: Back our people\n13 Theme 2: Balance our services\n14 Theme 3: Engage the community\n15 Theme 4: Prioritise the important\n17 Theme 5: Anticipate systemic risk\n18 Theme 6: Streamline asset management\n19 Implementation\n20 ACT Whole of Government Alignment\n3 | ACT Government 2024-2027 ESA Strategic Plan\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n- 11\nFigure 4 Draft Pro-forma to capture Risk Management ‘on-a-page” …………… 19\nFigure 5 Example - Specification and implementation of\ncommunity supported levels of hazard reduction across ACT ……… 21-27\nFigure 6 Suggested format for Risk Register for ACT Bushfire Council ………… 28\nFigure 7 Risk Register (as at 25/3/09) for seven priority risk\nthemes arising from judgements on quality of\nimplementation of Inquiries’ recommendations ……………………….\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Of the seven priority risk themes four are judged to require active management (reviewed\nmonthly) by ACT bushfire Council (Reference Nos 0902, 0905, 0906 and 0907) and three\ncontinuous review (reviewed quarterly) (Reference Nos 0901, 0903 and 0904).\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- [pages 17,18,19,20,21]\nin targeted training opportunities to cultivate skills to prepare\nSTRATEGIC OBJECTIVE and respond to systemic risk, and insights beyond immediate context.\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n- [pages 4,5,6,7,8]\nmework\nTo assist the ACT Bushfire Council evaluate, monitor and report on the quality of\nimplementation of the Inquiries’ recommendations “less than fully implemented” a risk\nmanagement framework using “risk-on-a-page” methodology for each priority risk theme and\nassociated risk register has been developed.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- 2015-6 was the last year in\nwhich the prescribed burning target was essentially achieved (Table 1 in Section 5.7).\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202020.pdf (https://esa.act.gov.au/sites/default/files/2021-03/Bushfire%20Preparedness%20Report%202020.PDF)`\n- This meant that 26 planned burns were not achieved, of which 10 burns covering 1,820 hectares\nwere for fuel management purposes.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202020.pdf (https://esa.act.gov.au/sites/default/files/2021-03/Bushfire%20Preparedness%20Report%202020.PDF)`\n- That, in future years, ESA complete its Agreed Not achieved.\naudit of the completed fire activities in\nthe PCS annual BOP and make the data\navailable to Council by the start of\nSeptember so that it can be used to\ninform Council’s annual report to the\nMinister.\n(SBMP Objectives 7 & 8)\n8.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202020.pdf (https://esa.act.gov.au/sites/default/files/2021-03/Bushfire%20Preparedness%20Report%202020.PDF)`\n- [Page 7]\nACT Bushfire Council Annual Bushfire Preparedness Report 2021-2022\nDown turn in levels of prescribed burning achieved\nCouncil is concerned that the area of prescribed burning achieved in the last five years (14,440 ha)\nwas less than half of that achieved in the previous five years (30,261 ha), and less than half of the\narea planned (31,349 hectares).\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- [Page 22]\nACT Bushfire Council Annual Bushfire Preparedness Report 2021-2022\nImplementation of EPSDD Bushfire Operational Plans\nIn the past year, EPSDD achieved 94% of the activities planned in the 2020-21 BOP.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- TABLE 2 - Prescribed burning achievements by EPSDD over the past 10 years\nPeriod 2011-12 to 2015-16 Period 2016-17 to 2020-21\n2011-12 5,316 ha 2016-17 504 ha\n2012-13 12,452 ha 2017-18 2,004 ha\n2013-14 502 ha 2018-19 5,082 ha\n2014-15 5,328 ha 2019-20 5,289 ha\n2015-16 6,663 ha 2020-21 1,561 ha\n5 Year Total 30,261 ha 5 Year Total 14,440 ha\nAnnual 6,052 ha Annual 2,888 ha\nAverage Average\nThe data presented here suggests that, even allowing for seasonal and block size differences, there\nhas been a very significant decrease in the prescribed burning achieved in the most recent five-year\nperiod.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- In the 5-year period from 2011-12 to 2015-16, PCS achieved an annual average of 6,052\nhectares of prescribed burning and in the subsequent 5-year period an annual average of only\n24\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- [Page 3]\nUNOFFICIAL\nover the past 10 years, Council program for future seasons and to Funding has been allocated within the 2021-22 ESA Public Information\nadvocates for external evaluation of measure any community & Engagement budget to undertake a community benchmark survey in\nthe effectiveness of bushfire behaviour change in relation to 2022.\n  Source: `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Response%20to%20ACTBFC%202021-22%20Preparedness%20Report%20Recommendations.pdf)`\n- Key activities include:\n• Update processes to reduce manual workload and improve data accuracy\n• Reviewing and strengthening retention activity to support capacity\n• Reducing utilisation pressures and high leave liabilities through improved\nworkforce planning and governance\n• Reviewing and updating SOPs, policies and workforce governance processes to\nensure they are contemporary, effective, and aligned with the operational needs of\nACTAS\n• Embedding annual workforce review cycles to ensure workforce planning is\nconsistent and evidence-based\n• Evaluating the benefits achieved during Phase 1 and addressing identified gaps\nPhase 3 (2028–2029): Optimise and sustain\nThe third phase focuses on sustaining improvements, embedding continuous workforce\nplanning cycles, and optimising workforce capacity.\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- Down turn in levels of prescribed burning achieved\n8 Council is concerned that the area of That the ACT Government Not agreed\nprescribed burning achieved in the reconsiders the decision to cut the\nThe ACT Government continues to adequately resource PCS to conduct\nlast five years (14,440 ha) was less Parks and Conservation Service\nfire management activities, including prescribed burning and other\nthan half of that achieved in the fire management budget by 13%\nactivities under the Bushfire Operational Plan.\n  Source: `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Response%20to%20ACTBFC%202021-22%20Preparedness%20Report%20Recommendations.pdf)`\n- 23 That priority be given to Agreed 37 The ACT RFS has a target of maintaining Actions conform.\nensuring that the ACT has an 5 remote area fire fighting teams\nadequate resource of remote (RAFTs) incorporating 2 RAFTs from\narea firefighting teams TAMS.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- In that period, 27 burns covering 310 ha were planned; 12 burns covering 238 ha were\nachieved.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202020.pdf (https://esa.act.gov.au/sites/default/files/2021-03/Bushfire%20Preparedness%20Report%202020.PDF)`\n- Challenges and strategic objectives\n11 Theme 1: Back our people\n13 Theme 2: Balance our services\n14 Theme 3: Engage the community\n15 Theme 4: Prioritise the important\n17 Theme 5: Anticipate systemic risk\n18 Theme 6: Streamline asset management\n19 Implementation\n20 ACT Whole of Government Alignment\n3 | ACT Government 2024-2027 ESA Strategic Plan\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n- Justice & Community Safety Directorate Strategic Plan 2024-2027:\nTO ACHIEVE THIS, THE ESA AIMS TO: ▸ Strengthening community safety -  Page 13\n▸ Caring and supporting people at a higher risk of vulnerability\n▸ Where opportunities exist, further automate the Agency’s baseline\n-  Page 14\nresponse communications, ensuring best practice use of contemporary\ntechnology and channels. ▸ Building community and business resilience to emergencies,\ndisasters and disruptions -  Page 15\n14 | ACT Government 2024-2027 ESA Strategic Plan\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $10.48 million, 10.48 million | The 2021/22 BOP\nprevious five years (30,261 ha), and and conducts an independent\nincludes an allocation of $10.48 million.\nless than half of the area planned review of the budget and other\n(31,349 hectares). | `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Response%20to%20ACTBFC%202021-22%20Preparedness%20Report%20Recommendations.pdf)` |\n| 400 employees | [Page 9]\nACT Ambulance Service Workforce Strategy 2026-2029\nWorkforce profile and planning assumptions\nACT ACTAS\nACT population now more than Approximately 400 employees, including\n480,000 people paramedics, intensive care paramedics, patient\ntransport officers, call takers, and support staff. | `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)` |\n| 15 staff | [Page 17]\nACT Bushfire Council Annual Bushfire Preparedness Report 2020-2021\nCurrent firefighting capacity in the ACT is about 400 volunteers and 15 staff in RFS, 200 firefighters\nincluding seasonal firefighters, incident controllers and fire behaviour analysts in EPSDD, and 340\nfirefighters in ACTF&R. | `other-pdfs/Bushfire-20Preparedness-20Report-202020.pdf (https://esa.act.gov.au/sites/default/files/2021-03/Bushfire%20Preparedness%20Report%202020.PDF)` |\n| 800 staff | We achieve this mission through a flexible institutional structure that\nbrings together four frontline service organisations: the ACT Ambulance\nWHAT THIS LOOKS LIKE FOR US:\nService (ACTAS), ACT Fire and Rescue (ACTF&R), the ACT Rural Fire Service\n(ACTRFS), the ACT State Emergency Service (ACTSES), two Enabling ▸ An overall reduction in the likelihood or impact of emergency incidents in\nServices (Corporate and Operations) with support from the the | `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)` |\n| $10.48 million, 10.48 million | Council has been\nadvised that in 2021-22 the funding has been reduced to $10.48 million. | `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)` |\n| 400 employees | [Page 9]\nACT Ambulance Service Workforce Strategy 2026-2029\nWorkforce profile and planning assumptions\nACT ACTAS\nACT population now more than Approximately 400 employees, including\n480,000 people paramedics, intensive care paramedics, patient\ntransport officers, call takers, and support staff. | `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)` |\n\n## Key Achievements\n\n- Risk Treatment Plan:\nSpecific Actions Responsibility Due Date Status\nPreparation, approval, implementation and\ncommunication of project management plan to ESA Corporate 15/4/09 Works in\napprove SBMP (V2) and associated Sub-regional progress\nBushfire plans by 15th September 2009, incorporating\npresentation of Draft SBMP (V2) for public comment on\n10th July 2009 and Sub-region Bushfire Management\nplan by 10th June 2009.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- TABLE 2 - Prescribed burning achievements by EPSDD over the past 10 years\nPeriod 2011-12 to 2015-16 Period 2016-17 to 2020-21\n2011-12 5,316 ha 2016-17 504 ha\n2012-13 12,452 ha 2017-18 2,004 ha\n2013-14 502 ha 2018-19 5,082 ha\n2014-15 5,328 ha 2019-20 5,289 ha\n2015-16 6,663 ha 2020-21 1,561 ha\n5 Year Total 30,261 ha 5 Year Total 14,440 ha\nAnnual 6,052 ha Annual 2,888 ha\nAverage Average\nThe data presented here suggests that, even allowing for seasonal and block size differences, there\nhas been a very significant decrease in the prescribed burning achieved in the most recent five-year\nperiod.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- [pages 4,5,6,7,8]\nmework\nTo assist the ACT Bushfire Council evaluate, monitor and report on the quality of\nimplementation of the Inquiries’ recommendations “less than fully implemented” a risk\nmanagement framework using “risk-on-a-page” methodology for each priority risk theme and\nassociated risk register has been developed.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- [pages 8,9,10,11]\nin Australia and ACT\nThe Australian Health Practitioner Regulation Agency (AHPRA) and National Board’s\nAnnual Report 2024/25 highlights that national paramedic registration continues to grow,\nreaching 26,603 registered paramedics Australia wide, up 5% from the previous year.\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- [Page 15]\nACT Ambulance Service Workforce Strategy 2026-2029\ninforms next Action Plan; Action Plan 2028–2029 developed\nand approved\n2028 - 2029 July 2028 – April 2029: Implementation of the 2028–2029\nAction Plan\nMay – July 2029: Final review and evaluation of Strategy and\nAction Plan outcomes and workforce impacts\nPerformance measures\nACTAS will monitor and demonstrate progress against this Strategy through a clear set of\nevidence based performance measures that support transparent reporting and\ncontinuous improvement.\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- [pages 17,18,19,20]\nroject delays; rework; Medium Transparent engagement;\nmisalignment slower progress on frequent communication;\nworkforce governance documented committee\nminutes; maintain regular\ncommittee cadence\nConclusion\nThis Workforce Strategy provides ACTAS with a clear, coordinated roadmap to strengthen\nworkforce sustainability, service resilience and governance over the period 2026–2029.\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- Adaptive Management and Climate Change\n2 Council is concerned that there has not That the ACT urgently engages Completed\nbeen a transparent account and review of appropriately qualified independent\nThe operational response provided to our community during the 2019-20\nthe suppression operations of the 2019-20 expertise to document and review the\nbushfire season meant the ACT was well protected.\nfires in the ACT. suppression strategies, responses and\nbushfire management lessons from The ACT Government committed early to reviewing the season to ensure any\nthe major 2020 bushfires in the ACT lessons would bolster our emergency response into the future.\n(p10).\n  Source: `reviews/Government-20Response-20to-20ACTBFC-202019-20-20Preparedness-20Report-20Recommen.pdf (https://esa.act.gov.au/sites/default/files/2021-04/Government%20Response%20to%20ACTBFC%202019-20%20Preparedness%20Report%20Recommendations.pdf)`\n- Risk Treatment Plan:\nSpecific Actions Responsibility Due Date Status\n• Agreed project management plan be\nimplemented to finalise governance gaps arising ESA Corporate May 2009 Works in\nfrom Inquiries’ recommendations. progress\nApproved by: ……………………………………………………….…….\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Vehicles and Other Equipment\n23 Four rural pumpers should be Agreed Additional equipment has been Actions conform.\nadded to the fire service fleet, deployed including:\nspecifically for use in the urban-  4 rural interface tankers equipped\nrural interface. with CAFS (ACT FB)\n 6 CAFS tankers (ACT RFS)\n 21 slip-on units supplied to rural\nleases\n 9 slip-on units supplied Government\nland managers\nThe Rural Fire Control Manual\n24 Work already begun on the Agreed Components of recommendation SAR to finalise and\nreview of the Rural Fire Control implemented through SBMP processes implement\nManual should be resumed with which incorporates policies and comprehensive\nthe view to replacing the strategic objectives for bushfire manual consistent\nmanual by new publications management in ACT. with the intent of\nthat cover the following: recommendation.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Responsibility: RFS\n21 That version 2 of the Strategic Agreed 1, 3 Version 2 of Strategic Bushfire MAR to finalise SBMP\nBushfire Management Plan be Management Plan is due for completion (V2).\ncompleted and introduced in 2009.\nwithout delay.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- 6 A review of the implementation of the SBMP be made by an The objectives within the SBMP are implemented by Noted\nentity external to the ACT Government at least once each multiple Directorates and the establishment of the\nESA planning cycle to examine resourcing, achievement of planned governance committee and board (with an independent\nrisk mitigation and risk response measures, and ultimately the chair) provide a sound level of oversight.\nachievement of bushfire management objectives.\n  Source: `reviews/Government-20Response-20--20Recommendation-20of-20the-20MHAC-20Report-20on-20Bus.pdf (https://esa.act.gov.au/sites/default/files/2024-06/Government%20Response%20-%20Recommendation%20of%20the%20MHAC%20Report%20on%20Bushfire%20Management%20Arrangements%20in%20the%20ACT%202022.pdf)`\n- [Page 21]\nACT Bushfire Council Annual Bushfire Preparedness Report 2020-2021\nTABLE 1 – Achievements under EPSDD BOPs over the past 5 years\nACTIVITY 2015-16 2016-17 2017-18 2018-19 2019-20\nFuel Area Completion Area Completion Area (ha) Completion Area (ha) Completion Area (ha) Completion\nmanage- (ha) (%)1 (ha) (%)1 (%)1 (%)1 (%)1\nment\nGrazing 6044 100 6041 100 6041 100 5672 100 5588 100\nPhysical 397 86 550 99 312 75 456 67 761 80\nremoval\nPrescribed 49/54 91 9/24 37 37/45 82 25/41 61 9/35 26\nburning burns burns burns burns burns\n6663/6781 98 504/7379 7 2004/8259 24 5082/6465 79 5289/7298 72\nha ha ha ha ha\nRFS burns 7/8 88 1/6 17 4/7 57 0/3 0 Nil RFS Nil RFS\nburns burns burns burns burns in burns in\n143/148 97 50/107 47 45/55 82 0/91 0 19/20 19/20\nha ha ha ha\nSlashing 5511 100 4733 100 4705 100 4502 100 4473 100\nChemical 56 100 154 100 372 58 132 100 153/153 ha 100\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202020.pdf (https://esa.act.gov.au/sites/default/files/2021-03/Bushfire%20Preparedness%20Report%202020.PDF)`\n\n## Key Issues, Risks, and Recommendations\n\n- Issue Recommendation Strategic Priority Theme\nACTAS Roster Review Report 2025\nFrontline Rec 1: Increase frontline staffing to an Strategic Priority 1 – Roster\nresourcing & agreed funding level to meet roster Sustainability\nutilisation requirements and restore service\nresilience\nRec 2: Establish a clear methodology to\nmonitor service health and inform an\nappropriate relief ratio\nRecruitment & Rec 3: Develop and resource a Strategic Priority 3 –\nretention sustainable recruitment and retention Recruitment, Education and\nstrategy Retention\nRec 4: Monitor workforce trends and\nattrition data in real time to identify\nemerging risks and adapt strategies\nquickly\nBack-of-house Rec 5: Support critical capabilities and Strategic Priority 3 –\nresourcing resolve organisational inefficiencies Recruitment, Education and\nand inconsistent practices Retention\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- The issue of\nconcern is not the number of days of elevated FFDI but the rising FFDI and increased risk of\ncatastrophic fire weather conditions.\n• A bushfire recurrence risk of 25+ years was calculated based on history, but the fires of\n2019-2020 and the climate predictions (see section 3.3) would strongly suggest an increase\nin frequency and severity of bushfires in the future.\n• The land around Mt Stromlo is identified as grassland rather than woodland.\n• The land around Mt Stromlo, Narrabundah Hill and Cooleman Ridge was zoned as having a\nlow bushfire risk.\n• 95% of the investigation area was mapped as suitable for urban development with Bushfire\nAttack Levels (BAL) of low, which does not align with the existing vegetation and slope\ncategories within the study area.\n• Recommendation 13:\nThat the technical report assessing bushfire risk in the Western Edge Investigation be\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- Recommendation 8: (p 25)\nThat the ACT Government reconsiders the decision to cut the Parks and Conservation\nService fire management budget by 13% and conducts an independent review of the\nbudget and other constraints that impact on the ability of the Parks and Conservation\nService to achieve the level of prescribed burns and other important fire management\nstrategies approved under Bushfire Operational Plans within a 5-year period, taking\naccount of cost increases and the additional bushfire risks associated with both an\nexpanding urban footprint and climate change.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- Challenges and strategic objectives\n11 Theme 1: Back our people\n13 Theme 2: Balance our services\n14 Theme 3: Engage the community\n15 Theme 4: Prioritise the important\n17 Theme 5: Anticipate systemic risk\n18 Theme 6: Streamline asset management\n19 Implementation\n20 ACT Whole of Government Alignment\n3 | ACT Government 2024-2027 ESA Strategic Plan\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n- 11\nFigure 4 Draft Pro-forma to capture Risk Management ‘on-a-page” …………… 19\nFigure 5 Example - Specification and implementation of\ncommunity supported levels of hazard reduction across ACT ……… 21-27\nFigure 6 Suggested format for Risk Register for ACT Bushfire Council ………… 28\nFigure 7 Risk Register (as at 25/3/09) for seven priority risk\nthemes arising from judgements on quality of\nimplementation of Inquiries’ recommendations ……………………….\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Inherent Risk Assessment: (Without the effect of controls)\ni) Current Risks/Consider Points:\n• Loss of credibility and confidence in ACT Government, ESA and ACT RFS through delays in completing\nSBMP (V2) and Sub-regional Plans.\n• Delays in the development, implementation and communication of more comprehensive approaches to\nmanaging risks generated from unplanned bushfire.\n• Breach of Section 80 of Emergencies Act 2004 if not reviewed by January 2010.\nii) New and Emerging Risks:\n• Impacts of climate change on risks associated with bushfire threats.\n• Expanding urban development of Canberra.\n• Increased risks of additional litigation associated with bushfire management.\n• Findings of Royal Commission into 2009 Victorian Bushfires.\n• Increased Work Safe requirements on bushfire fighting\niii) Inherent Risk Ranking = Very High ( 8 )\nLikelihood = Likely ( 4 ); Consequences = Major ( 4)\nG.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Inherent Risk Assessment: (Without the effect of controls)\ni) Current Risks/Consider Points:\n• Lack of credible rationale and targets in SBMP (V2) for different intensities of hazard reduction will result\nin failure to mitigate adverse impacts of various levels of bushfire threat.\n• Lack of specified levels, and failure to achieve and maintain those regular and strategic levels of Hazard\nReduction activity across the majority of the forested landscape will result in failure to meet the inquiries’\nrecommendations..\n• Failure to complete and implement Sub-regional plans will result in lack of specified levels of hazard\nreduction activities across government managed lands..\n• Lack of evidence to check efficacy of bushfire education programs in improving individual and community\nunderstandings of actions and generating the desired behavioural changes to reduce impacts of unplanned\nbushfires.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- Inherent Risk Assessment: (Without the effect of controls)\ni) Current Risks/Consider Points:\n• Failure to finalise MOUs/Commissioner guidelines as recommended by Inquiries’ recommendations and\nagreed by ACT Government in areas such as mapping protocols, joint fire response arrangements with\nCanberra Airport, use of retardants, initial response on TAMS managed lands, issue of permits, up to date\nregister of available fire fighters with required competencies and timely implementation of approved\nplanning actions.\nii) New and Emerging Risks:\n• Increasing potential for litigation if agreed governance arrangements are not implemented.\n• Generation of uncertainties in responding to bushfire incidents.\niii) Inherent Risk Ranking = High ( 7 )\nLikelihood = Possible ( 3 ) Consequences = Major ( 4 )\nG.\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- RESPONSE RECOMMEND’NS QUALITY OF\nFROM McLEOD IMPLEMENTATION\nREPORT NO.\nparticipation in a review of evacuation policy.\noccupational health and\nsafety legislation as it affects\nthe proper and effective\nfunctioning of bushfire\nservices\n• recommendation 29 – a\ncommitment to rapid initial\nattack on wildfires\n• recommendation 35 –\ncompatibility of\ncommunications equipment\n• recommendation 44 –\nexemption of volunteer fire\nfighters from paying\nfirefighting levies\n• recommendation 48 – regular\nrisk assessments of controlled\nland to ensure that bushfire-\nprone areas are accurately\nidentified and suitably\nmanaged\n• recommendation 51 –\ncreation of a bushfire\nawareness and preparedness\nday, similar to Clean Up\nAustralia Day\n• recommendation 52 –\nadoption of the Australian\nFire Authorities Council’s\nsuggested evacuation\nFinalReportACTBushfireCouncil March09.doc 90\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- [pages 97,98,99,100,101]\nORT NO.\nparticipation in a review of evacuation policy.\noccupational health and\nsafety legislation as it affects\nthe proper and effective\nfunctioning of bushfire\nservices\n• recommendation 29 – a\ncommitment to rapid initial\nattack on wildfires\n• recommendation 35 –\ncompatibility of\ncommunications equipment\n• recommendation 44 –\nexemption of volunteer fire\nfighters from paying\nfirefighting levies\n• recommendation 48 – regular\nrisk assessments of controlled\nland to ensure that bushfire-\nprone areas are accurately\nidentified and suitably\nmanaged\n• recommendation 51 –\ncreation of a bushfire\nawareness and preparedness\nday, similar to Clean Up\nAustralia Day\n• recommendation 52 –\nadoption of the Australian\nFire Authorities Council’s\nsuggested evacuation\nFinalReportACTBushfireCouncil March09.doc 90\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)`\n- View Extra Information\nACT Multi Hazard Advisory Council Terms of Reference\nView ACT Multi Hazard Advisory Council Terms of Reference\nCommunique and Minutes from ACT Multi Hazard Advisory Council meetings\nView minutes from the ACT Multi Hazard Advisory Council meetings\nACT Multi Hazard Advisory Council Advice and Government Responses\nView Government Response to ACT Bushfire Council 2019-20 Preparedness Report Recommendations\nView Government Response to ACT Bushfire Council 2021-22 Preparedness Report Recommendations\nView Bushfire Preparedness Report 2020\nView Bushfire Preparedness Report 2021\nView Advice on the ACT Planning System and Natural Hazard Risk Mitigation\nView ACT Multi-Hazard Advisory Council Advice on Community Resilience to Natural Hazard Disasters\nView Government Response to ACT Multi-Hazard Advisory Council Report on Bushfire Management Arrangements in the ACT 2022\n  Source: `pages/taskforces-index.html (https://esa.act.gov.au/about-esa/emergency-services/act-multi-hazard-advisory-council)`\n- Recommendation 8:\nThat the ACT Government reconsiders the decision to cut the Parks and Conservation\nService fire management budget by 13% and conducts an independent review of the\nbudget and other constraints that impact on the ability of the Parks and Conservation\nService to achieve the level of prescribed burns and other important fire management\nstrategies approved under Bushfire Operational Plans within a 5-year period, taking\naccount of cost increases and the additional bushfire risks associated with both an\nexpanding urban footprint and climate change.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- [Page 33]\nACT Bushfire Council Annual Bushfire Preparedness Report 2021-2022\nBFC Recommendations 2020-21 Minister’s response Status\n(10 November 2020) (17 March 2021) (August 2021)\nThe statement that “The ESA Operational Review identified that fatigue and the IMT capability has\nneed to draw on less well-trained staff was a significant issue” was not in relation to increased during the off\nfrontline firefighting resources.\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf)`\n- Risk Impact Likelihood Treatment\nWorkforce Targets may not be High Review workforce\ncapacity limits achieved; ambulance support; implement\nutilisation remains high phased recruitment\ndue to insufficient activities; strengthen\nstaffing partnerships with training\nproviders\nOperational surges Delays to High Establish surge protocols;\nimplementation use asynchronous\nmilestones; reduced approvals; maintain\ncapacity to progress contingency planning\nworkforce actions\nData Errors in planning and Medium Develop a data dictionary;\nquality/integration decision making; expand automation;\nreduced confidence in implement audit trails;\n-\nreporting and modelling strengthen business\nintelligence governance\nStakeholder Project delays; rework; Medium Transparent engagement;\nmisalignment slower progress on frequent communication;\nworkforce governance documented committee\nminutes; maintain regular\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n\n## Corporate Values and Operating Culture\n\n- Core Values and\nSignature Behaviours\nRespect Collaboration\n• We take pride in our work • We work openly and share appropriate\ninformation to reach shared goals\n• We value and acknowledge\nthe contribution of others • We value feedback and actively seek\nout other views when solving problems,\n• We relate to colleagues and\nto ensure continuous improvement\nclients in a fair, decent, caring\nand professional manner\nIntegrity Innovation\n• We do what we say we’ll do and respond • We look for ways to continuously improve\nappropriately, especially when the our services and skills\nunexpected occurs\n• We are open to change and new ideas\n• We take responsibility and are from all sources\naccountable for our decisions and actions\n• We engage genuinely with the\ncommunity, and manage the resources\nentrusted to us honestly and responsibly\n5 ACT Fire & Rescue\n  Source: `other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pdf (https://esa.act.gov.au/sites/default/files/2025-05/202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)`\n- The principal line of accountability\nis through the JACS Director General.\n▸ Respect\nThe ESA Strategic Plan also responds to the ACT Government’s\n▸ Integrity\nWellbeing Framework which comprises 12 domains of wellbeing,\n▸ Collaboration, and\nreflecting key factors that impact on the quality of life of Canberrans.\n▸ Innovation\nThe JACS Strategic Plan 2024-2027 points to Safety as our core\nTO THIS, WE PROUDLY ADD:\ncontribution.\n  Source: `strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)`\n- 5\nWorking for ACT Fire & Rescue 6\nOur values and signature behaviours 6\nWorking arrangements 7\nRostered shiftwork 7\nEducation and training 8\nRecruit training program 8\nOngoing training and development 8\nCareer development and opportunities 9\nLeave arrangements 10\nPersonal leave 10\nAnnual leave 10\nPaid primary care giver leave 10\nBonding leave 11\nCompassionate leave 11\nLong service leave 11\nRates of pay 11\nMandatory requirements 12\nGeneral requirements 12\nCriminal record checks 12\nWorking with vulnerable people checks 12\nPhysical Aptitude Testing (PAT) 13\nMulti-Stage Fitness (BEEP) Test 13\nRecruitment process 14\nOverview 14\nOutline of selection criteria and duties 16\nSelection criteria 16\nDuties 16\nGeneral enquires 16\nApplicant Information 1\n  Source: `other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pdf (https://esa.act.gov.au/sites/default/files/2025-05/202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)`\n- [Page 3]\nACT Ambulance Service Workforce Strategy 2026-2029\nContents\nChief Officer foreword 4\nExecutive summary 5\nPurpose and scope 6\nStrategic context 7\nWorkforce profile and planning assumptions 9\nOverview of strategic priorities 10\nImplementation roadmap 12\nPerformance measures 15\nGovernance and accountability 15\nConclusion 17\nAppendix A 18\n3\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- Issue Recommendation Strategic Priority Theme\nACTAS Roster Review Report 2025\nFrontline Rec 1: Increase frontline staffing to an Strategic Priority 1 – Roster\nresourcing & agreed funding level to meet roster Sustainability\nutilisation requirements and restore service\nresilience\nRec 2: Establish a clear methodology to\nmonitor service health and inform an\nappropriate relief ratio\nRecruitment & Rec 3: Develop and resource a Strategic Priority 3 –\nretention sustainable recruitment and retention Recruitment, Education and\nstrategy Retention\nRec 4: Monitor workforce trends and\nattrition data in real time to identify\nemerging risks and adapt strategies\nquickly\nBack-of-house Rec 5: Support critical capabilities and Strategic Priority 3 –\nresourcing resolve organisational inefficiencies Recruitment, Education and\nand inconsistent practices Retention\n  Source: `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)`\n- Code of Conduct\nACTPS Values and Signature Behaviours\nCouncil members are expected to follow Section 9 of Public Sector Management Act 1994\non public sector conduct, and adopt the Values and Signature Behaviours of the ACT\nPublic Service in their work:\nPage 10 of 12 ACT Multi Hazard Advisory Council TOR 2022\n  Source: `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pdf (https://esa.act.gov.au/sites/default/files/2022-11/Submission%20-%202022%20ACT%20Multi-Hazard%20Advisory%20Council%20Terms%20of%20Reference%20%28TOR%29.PDF)`\n- ACTF&R seeks to employ fit, intelligent and\nmotivated people with the following skills and\nattributes:\n• Personal resilience and an ability to work\neffectively in challenging situations;\n• Demonstrated diverse work/life experiences and\ntransferrable skills;\n• Appreciation of the need to critically evaluate risk\nand adhere to safe work practices in situations\nthat at times can be inherently dangerous;\n• Effective and appropriate written and verbal\ncommunication skills;\n• A commitment to service and helping others,\nand an interest and ability to engage with • Well developed interpersonal skills and the\nmembers of the public; capacity to work within, and contribute positively\n• Understanding of, and willingness to\nto, a small team working in close proximity;\nundertake the full range of firefighter • The ability to exercise self-discipline and use\nduties including follow directions;\n  Source: `other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pdf (https://esa.act.gov.au/sites/default/files/2025-05/202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)`\n- [pages 7,8,9,10,11]\nrstanding of, and willingness to\nto, a small team working in close proximity;\nundertake the full range of firefighter • The ability to exercise self-discipline and use\nduties including follow directions; sound judgement in ensuring assigned tasks are\n• The ability to work shiftwork including nights,\ncompleted to the required standard and within\ntight timeframes;\nweekends and public holidays, flexibility in work\nlocations within the ACT and a commitment to • A capacity to acquire new skills and\nongoing development; demonstrated problem solving ability; and\n• Demonstrate respect toward your fellow • Demonstrated commitment to teamwork,\ncolleagues, the community and all others collaboration, professionalism and a strong work\nregardless of individual differences; ethic.\n  Source: `other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pdf (https://esa.act.gov.au/sites/default/files/2025-05/202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py <entity>` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2022.pdf` - annual-reports - https://esa.act.gov.au/sites/default/files/2023-04/Report%20-%20ACT%20Multi-Hazards%20Advisory%20Council%20-%20Annual%20Report%202022.PDF\n- `strategies/ESA-20Strategic-20Plan-202024-27.pdf` - strategies - http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf\n- `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf` - strategies - https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf\n- `reviews/Government-20Response-20to-20ACTBFC-202019-20-20Preparedness-20Report-20Recommen.pdf` - reviews - https://esa.act.gov.au/sites/default/files/2021-04/Government%20Response%20to%20ACTBFC%202019-20%20Preparedness%20Report%20Recommendations.pdf\n- `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pdf` - reviews - https://esa.act.gov.au/sites/default/files/2022-03/Response%20to%20ACTBFC%202021-22%20Preparedness%20Report%20Recommendations.pdf\n- `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf` - reviews - https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf\n- `reviews/Government-20Response-20--20Recommendation-20of-20the-20MHAC-20Report-20on-20Bus.pdf` - reviews - https://esa.act.gov.au/sites/default/files/2024-06/Government%20Response%20-%20Recommendation%20of%20the%20MHAC%20Report%20on%20Bushfire%20Management%20Arrangements%20in%20the%20ACT%202022.pdf\n- `pages/about.html` - pages - https://esa.act.gov.au/about-us\n- `pages/contact.html` - pages - https://esa.act.gov.au/\n- `pages/homepage.html` - pages - https://esa.act.gov.au/\n- `pages/news-latest.html` - pages - https://esa.act.gov.au/news-alerts\n- `pages/publications-index.html` - pages - https://esa.act.gov.au/about-esa/publications\n- `pages/strategies-index.html` - pages - https://esa.act.gov.au/about-esa/esa-strategic-plan-2024-27\n- `pages/strategies-index__00.html` - pages - http://esa.act.gov.au/about-esa/esa-strategic-plan-2024-27\n- `pages/strategies-index__01.html` - pages - https://esa.act.gov.au/about-esa/esa-strategic-plan-2024-27\n- `pages/strategies-index__02.html` - pages - https://esa.act.gov.au/about-esa-emergency-services/ambulance/roster-review-workforce-strategy\n- `pages/strategies-index__03.html` - pages - http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf\n- `pages/strategies-index__04.html` - pages - https://esa.act.gov.au/join-us-careers/fire-rescue/IFARES\n- `pages/structure.html` - pages - https://esa.act.gov.au/about-esa/emergency-services/registered-training-organisation-rto\n- `pages/taskforces-index.html` - pages - https://esa.act.gov.au/about-esa/emergency-services/act-multi-hazard-advisory-council\n- `other-pdfs/Bushfire-20Preparedness-20Report-202020.pdf` - other-pdfs - https://esa.act.gov.au/sites/default/files/2021-03/Bushfire%20Preparedness%20Report%202020.PDF\n- `other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf` - other-pdfs - https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf\n- `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pdf` - other-pdfs - https://esa.act.gov.au/sites/default/files/2022-11/Submission%20-%202022%20ACT%20Multi-Hazard%20Advisory%20Council%20Terms%20of%20Reference%20%28TOR%29.PDF\n- `other-pdfs/ACTASCOR_ACTAmbServ_ConsentPersonalMedical-20April-202023.pdf` - other-pdfs - https://esa.act.gov.au/sites/default/files/2023-04/ACTASCOR_ACTAmbServ_ConsentPersonalMedical%20April%202023.pdf\n- `other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pdf` - other-pdfs - https://esa.act.gov.au/sites/default/files/2025-05/202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.",
  "legislation_md": "# ACT Emergency Services Agency - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:48:09.240000+00:00\n**Entity ID**: S-ACT-018\n**Jurisdiction**: Australian Capital Territory\n**Portfolio**: Justice\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 25\n- Unique legislation references found: 15\n\n| Type | Count |\n|---|---:|\n| Act | 10 |\n| Code | 1 |\n| Determination | 1 |\n| Regulation | 3 |\n\n## Legislation References\n\n### Public Sector Management Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.act.gov.au/search?query=Public+Sector+Management+Act+1994\n\n**Sources**:\n- `other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pages.jsonl`\n- `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pages.jsonl`\n\n**Evidence contexts**:\n- ardless of individual differences; ethic.\nApplicant Information 4\n\n[page 8]\nWorking for\nACT Fire & Rescue\n–\nOur values and\nsignature behaviours\nEvery aspect of the work we do at ACTF&R is\nguided by the values and general principles set\nout in Section 9 of the Public Sector Management\nAct 1994 and the ACT Public Service Code of\nConduct, Core Values and Signature Behaviours.\nCore Values and\nSignature Behaviours\nRespect Collaboration\n• We take pride in our work • We work openly and share appropriate\ninformation to reach shared goals\n• We value and ac\n  Source: `other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pages.jsonl`\n- or ESA Commissioner to publish the advice earlier. Council advice is to be\npublished online at www.esa.act.gov.au/about-esa/emergency-services/act-multi-hazard-\nadvisory-council\nAs part-time public office holders, Council members are required to adhere to the Public\nSector Management Act 1994 (PSM Act) and ACT Public Service (ACTPS) Code of Conduct\nwhile acting in an official capacity. The PSM Act and the ACTPS Code of Conduct establishes\nthat public employees and, as appropriate, other specified roles, must not make public\ncomment in an official\n  Source: `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pages.jsonl`\n- leave of absence for up to three consecutive months from the Chair. For\nlonger periods, leave must be sought from the Minister through a letter or email.\nCode of Conduct\nACTPS Values and Signature Behaviours\nCouncil members are expected to follow Section 9 of Public Sector Management Act 1994\non public sector conduct, and adopt the Values and Signature Behaviours of the ACT\nPublic Service in their work:\nPage 10 of 12 ACT Multi Hazard Advisory Council TOR 2022\n\n[page 11]\n1. We value respect by taking pride in our work; valuing the contribution of o\n  Source: `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pages.jsonl`\n- occurs. The Minister will advise the\nmember in writing of their termination.\nThe Minister has the discretion to suspend or terminate a member’s appointment if there\nis an identified conflict of interest or a breach of the Code of Conduct or ToR.\nSection 9 of Public Sector Management Act 1994 will guide the processes to be followed\nduring any disciplinary investigation and action.\nMembership can also be revoked by the Minister where a member fails to adequately\ncontribute to the Council’s work by failing to attend three consecutive meetings, or\nmi\n  Source: `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pages.jsonl`\n\n### Emergency Services Act 2004\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 2\n**Register search**: https://www.legislation.act.gov.au/search?query=Emergency+Services+Act+2004\n\n**Sources**:\n- `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n**Evidence contexts**:\n- l).\nThe ACT Bushfire Council has been monitoring the status of the quality of implementation\narrangements for each of the recommendations.\n1.2 ROLE OF ACT BUSHFIRE COUNTIL\nThe ACT Bushfire Council, an ACT Government appointed advisory body, (established under\nEmergency Services Act 2004, Chapter 6) has a role of advising the Minister “about matters\nrelating to bushfires” and providing advice to Commissioner on functions related to\nbushfires (Sections 10 and 130 (2)).\nThe ACT Bushfire Council has no management or operational responsibilities\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n- y focussing on recommendations that remain (as at February 2009) “less than\ncompletely implemented and have potential to impact on control, readiness, capability\nand co-ordination of bushfire response”.\nStage 2\nPrepare a Brief for the Minister responsible for Emergency Services Act 2004 detailing the\nresults from Stage 1.\nStage 3\nBuilding on the results from Stage 1:\n• Undertake a comprehensive assessment to establish the current status of\nimplementation of the Government approved priority recommendations (as\nidentified by the Project Manage\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n### Emergency Management Act 2004\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.act.gov.au/search?query=Emergency+Management+Act+2004\n\n**Sources**:\n- `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n**Evidence contexts**:\n- as requiring SAR or\nMAR.\nThe recommendations where additional actions are suggested to strengthen outcomes\nabove the primary judgement of ‘actions conform’ include:\nMcLeod Report:\n Rec. 4 - Check that BOPs are being submitted consistent with requirements\nof Emergency Management Act 2004;\n Rec. 7 - Check that planned road access network detailed in SBMP (V1) was\nestablished in timely manner;\n Rec. 9 - Improve the content and usefulness of map products for use by\nemergency services.\nDoogan Report:\n Rec. 29 - Formal training course for use o\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n### S120 of Emergency Act 2004\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.act.gov.au/search?query=S120+of+Emergency+Act+2004\n\n**Sources**:\n- `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n**Evidence contexts**:\n- e the\noutcomes for roads/trails detailed for\nnew alignment and/or major upgrade Responsibility: RFS\nidentified in Map 9, SBMP (V1).\n39 That it be a matter of policy Agreed 32 Generally addressed by requirement of SAR to finalise\nand practice that the relevant S120 of Emergency Act 2004. Commissioner’s\nland management agency is guidelines between\nresponsible for the initial Specifically ESA’s policy is that nearest ESA and TAMS\nresponse to any fire or fires on available crews will be dispatched to detailing processes\nthe land under its care\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n### Building (General) Regulation 2008\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.act.gov.au/search?query=Building+%28General%29+Regulation+2008\n\n**Sources**:\n- `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl`\n- `reviews/Government-20Response-20to-20ACTBFC-202019-20-20Preparedness-20Report-20Recommen.pages.jsonl`\n\n**Evidence contexts**:\n- ecifically states otherwise.\n36\n\n[page 37]\nACT Bushfire Council Annual Bushfire Preparedness Report 2021-2022\nBFC Recommendations 2020-21 Minister’s response Status\n(10 November 2020) (17 March 2021) (August 2021)\nIn relation to non-urban areas, the Building (General) Regulation 2008 applies the\nbushfire provisions of the Building Code of Australia (BCA) to new residential\nbuildings in the non-urban area. The BCA is adopted in the ACT as amended from\ntime to time. The current version of the BCA (2019) references AS3959:2018.\nEPSDD continu\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl`\n- 59, and the convention is that the current version of the applicable\nagreed to apply bushfire-related Australian Standard is used, unless a provision specifically states otherwise.\nconstruction requirements to all\nIn relation to non-urban areas, the Building (General) Regulation 2008 applies\nresidential dwellings in the Bushfire Prone\nthe bushfire provisions of the Building Code of Australia (BCA) to new\nArea (BPA), including dwellings on the\nresidential buildings in the non-urban area. The BCA is adopted in the ACT as\nurban fringe that a\n  Source: `reviews/Government-20Response-20to-20ACTBFC-202019-20-20Preparedness-20Report-20Recommen.pages.jsonl`\n\n### Health Records (Privacy and Access) Act 1997\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.act.gov.au/search?query=Health+Records+%28Privacy+and+Access%29+Act+1997\n\n**Sources**:\n- `other-pdfs/ACTASCOR_ACTAmbServ_ConsentPersonalMedical-20April-202023.pages.jsonl`\n\n**Evidence contexts**:\n- nd they will forward the form to the ACT\nAmbulance Service.\n• There is a fee payable for conducting the search. Details of the scheduled fee can\nbe found in the Health Records (Privacy and Access) (Fees) Determination 2021\n(No1) made under the Health Records (Privacy and Access) Act 1997, s 34. And\nthe Health (Fees) Determination 2021 (No 2) made under the Health Act 1993, S192\n(Determination of Fees). If you require any further assistance, you can contact the\nACT Ambulance Service during business hours on (02) 6207 8701 or email\nambulance@ac\n  Source: `other-pdfs/ACTASCOR_ACTAmbServ_ConsentPersonalMedical-20April-202023.pages.jsonl`\n- .....................................................\n\n[page 4]\nACT Ambulance Service\nPlease read the following carefully:\nI understand any health, personal or other information about me held by the ACT Ambulance Service\nis protected under the Health Records (Privacy and Access) Act 1997 or the Privacy Act 1998 and may\nnot be disclosed to a third party without my express consent or court order or as otherwise required by\nlaw.\nBy signing this Consent, I authorise the release of that information on the terms herein and release the\nACT Ambulance\n  Source: `other-pdfs/ACTASCOR_ACTAmbServ_ConsentPersonalMedical-20April-202023.pages.jsonl`\n\n### N.A. ACT Coroners Act 1997\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.act.gov.au/search?query=N.A.+ACT+Coroners+Act+1997\n\n**Sources**:\n- `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n**Evidence contexts**:\n- he Act.\nFinalReportACTBushfireCouncil March09.doc 58\n\n[page 66]\nNO. RECOMMENDATIONS/ RISK ACT GOVT RELATED IMPLEMENTATION ACTIONS JUDGEMENT ON\nSTATEMENT CAT. RESPONSE RECOMMEND’NS QUALITY OF\nFROM McLEOD IMPLEMENTATION\nREPORT NO.\n3 I recommend that s.59 of the N.A.\nACT Coroners Act 1997 be\namended by deleting the words\n'by instrument' in s. 59(1) and\nby deleting the words 'by his or\nher instrument of appointment'\nin s.59(2)(b).\n4 I recommend that s.47 of the N.A.\nACT Coroners Act 1997 be\nexpanded to explicitly state\nthat an inquest and inqui\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n- IMPLEMENTATION\nREPORT NO.\n3 I recommend that s.59 of the N.A.\nACT Coroners Act 1997 be\namended by deleting the words\n'by instrument' in s. 59(1) and\nby deleting the words 'by his or\nher instrument of appointment'\nin s.59(2)(b).\n4 I recommend that s.47 of the N.A.\nACT Coroners Act 1997 be\nexpanded to explicitly state\nthat an inquest and inquiry are\nnot adversarial in nature and\nare solely inquisitorial, with a\nview to establishing the truth.\n5 I recommend that the ACT N.A.\nGovernment consider amending\nthe Coroners Act 1997 to\ninclude what w\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n### Planning for Bushfire Risk Mitigation General Code 2008\n\n**Type**: Code\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.act.gov.au/search?query=Planning+for+Bushfire+Risk+Mitigation+General+Code+2008\n\n**Sources**:\n- `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl`\n\n**Evidence contexts**:\n- elopment mapped as being “bushfire prone”. It is now well over ten years since this Code was\nadopted. Council is concerned that it may not reflect current procedures and standards and that it\nshould be reviewed and updated.\nRecommendation 11: (p 27)\nThat the \"Planning for Bushfire Risk Mitigation General Code 2008\" be updated as a\nmatter of urgency to reflect current procedures and standards.\nApplying bushfire-related construction requirements in bushfire prone areas\nCurrently, clause 44 of the ACT Building Regulation states that the Building Code in bushfire prone\nare\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl`\n- d at the structure planning or concept planning stage for any land\ndevelopment mapped as being “bushfire prone”. It is now well over ten years since this Code was\nadopted. Council is concerned that a review of the Code is overdue.\nRecommendation 11:\nThat the \"Planning for Bushfire Risk Mitigation General Code 2008\" be updated as a\nmatter of urgency to reflect current procedures and standards.\nCouncil has been seeking advice for the past three years in its Bushfire Preparedness Report about\nwhen the Building Regulation 2008 will be amended to give effect to the Governme\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl`\n\n### That the Building Regulation 2008\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.act.gov.au/search?query=That+the+Building+Regulation+2008\n\n**Sources**:\n- `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl`\n\n**Evidence contexts**:\n- de all land that has\nbeen mapped as being bushfire prone, so that it captures land within the existing urban landscape\nas well as new release land developments that, once zoned urban, are currently not required to\ncomply with AS3959.\nRecommendation 12: (p 27)\nThat the Building Regulation 2008 be amended as a matter of priority to give effect to the\nGovernment's decision in December 2018 to apply bushfire-related construction\nrequirements to all new and substantially altered residential dwellings in both new and\nexisting urban areas. This includes\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl`\n- o include all land that has\nbeen mapped as being bushfire prone, so that it captures land within the existing urban landscape\nas well as new release land developments that, once zoned urban, are currently not required to\ncomply with AS3959.\nRecommendation 12:\nThat the Building Regulation 2008 be amended as a matter of priority to give effect to the\nGovernment's decision in December 2018 to apply bushfire-related construction\nrequirements to all new and substantially altered residential dwellings in both new and\nexisting urban areas. This includes\n  Source: `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl`\n\n### ACT Emergencies Act 2004\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.act.gov.au/search?query=ACT+Emergencies+Act+2004\n\n**Sources**:\n- `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pages.jsonl`\n\n**Evidence contexts**:\n- .......................................................................... 12\nPage 3 of 12 ACT Multi Hazard Advisory Council TOR 2022\n\n[page 4]\nPurpose\nThe ACT Multi Hazard Advisory Council (the Council) is an advisory Council appointed in\naccordance with the ACT Emergencies Act 2004 (the Act) in order to provide advice to the\nMinister for Police and Emergency Services (the Minister) about matters relating to\nnatural hazards within the ACT and surrounds (section 130). In practice, this means\nadvising on prevention, preparedness, response\n  Source: `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pages.jsonl`\n\n### ACT That the Building Regulation 2008\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.act.gov.au/search?query=ACT+That+the+Building+Regulation+2008\n\n**Sources**:\n- `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pages.jsonl`\n\n**Evidence contexts**:\n- bushfire mitigation.\nEPSDD will be working with the ESA over the coming months to achieve\nthis outcome and will continue to update Council on progress.\nApplying bushfire-related construction requirements in bushfire prone areas\n12 Currently, clause 44 of the ACT That the Building Regulation 2008 Ongoing\nBuilding Regulation states that the be amended as a matter of\nSee response to recommendation 11.\nBuilding Code in bushfire prone areas priority to give effect to the\nonly applies to land that is non-urban. Government's decision in\nThis should be amend\n  Source: `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pages.jsonl`\n\n### ACT's N.A. Director of Public Prosecutions Act 1990\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.act.gov.au/search?query=ACT%27s+N.A.+Director+of+Public+Prosecutions+Act+1990\n\n**Sources**:\n- `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n**Evidence contexts**:\n- Court of Australia, the Family\nCourt of Australia and the\nFederal Magistrates Court.\nAlternatively, the funds be\ncould be appropriated in\naccordance with the South\nAustralian model, which has a\nseparate Courts Administration\nAuthority.\n2 I recommend that the ACT's N.A.\nDirector of Public Prosecutions\nAct 1990 be amended by\nrepealing s. 6(d) of the Act.\nFinalReportACTBushfireCouncil March09.doc 58\n\n[page 66]\nNO. RECOMMENDATIONS/ RISK ACT GOVT RELATED IMPLEMENTATION ACTIONS JUDGEMENT ON\nSTATEMENT CAT. RESPONSE RECOMMEND’NS QUALITY OF\nFROM McLEOD IMPLEMENTATION\nREPOR\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n### Act The Agreed The Emergencies Act 2004\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.act.gov.au/search?query=Act+The+Agreed+The+Emergencies+Act+2004\n\n**Sources**:\n- `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n**Evidence contexts**:\n- an begin without\ndelay.\n56 Upon the abolition of the N.A. N.A. N.A.\nEmergency Services Bureau, a\nsmall policy formulation unit\nshould be established in the\ndepartment that supports the\nMinister responsible for\nemergency management.\nThe Emergency Management\n57 Act The Agreed The Emergencies Act 2004 incorporates Actions conform.\nACT’s Emergency Management the provisions detailed in\nAct 1999 should be reviewed Recommendation.\nwith the aim of preparing\nlegislation that provides as\nfollows:\n§ In a declared state of\nemergency, the ACT\nGovernment should have\n  Source: `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl`\n\n### Health (Fees) Determination 2021\n\n**Type**: Determination\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.act.gov.au/search?query=Health+%28Fees%29+Determination+2021\n\n**Sources**:\n- `other-pdfs/ACTASCOR_ACTAmbServ_ConsentPersonalMedical-20April-202023.pages.jsonl`\n\n**Evidence contexts**:\n- ervice.\n• There is a fee payable for conducting the search. Details of the scheduled fee can\nbe found in the Health Records (Privacy and Access) (Fees) Determination 2021\n(No1) made under the Health Records (Privacy and Access) Act 1997, s 34. And\nthe Health (Fees) Determination 2021 (No 2) made under the Health Act 1993, S192\n(Determination of Fees). If you require any further assistance, you can contact the\nACT Ambulance Service during business hours on (02) 6207 8701 or email\nambulance@act.gov.au\n• **Patient Care Record searches are no\n  Source: `other-pdfs/ACTASCOR_ACTAmbServ_ConsentPersonalMedical-20April-202023.pages.jsonl`\n\n### UNOFFICIAL Emergencies Act 2004\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.act.gov.au/search?query=UNOFFICIAL+Emergencies+Act+2004\n\n**Sources**:\n- `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pages.jsonl`\n\n**Evidence contexts**:\n- ing of fire and fuel mitigation activities on EPSDD-managed\nlands over a 5-year period, with a 10-year outlook. It effectively sits\nbetween the ESA-managed SBMP and the annual EPSDD BOP\ndevelopment, both of which are legislatively mandated under the\n\n[page 4]\nUNOFFICIAL\nEmergencies Act 2004. The RFMP effectively provides a public\nconsultation mechanism for proposed fuel management works, which\nwould otherwise be required every year with each BOP development.\nThe RFMP consultation process is usually conducted collaboratively and\nin association wi\n  Source: `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/publications-index.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__00.html` (page)\n- `pages/strategies-index__01.html` (page)\n- `pages/strategies-index__02.html` (page)\n- `pages/strategies-index__03.html` (page)\n- `pages/strategies-index__04.html` (page)\n- `pages/structure.html` (page)\n- `pages/taskforces-index.html` (page)\n- `annual-reports/2022.pages.jsonl` (pdf_pages)\n- `other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pages.jsonl` (pdf_pages)\n- `other-pdfs/ACTASCOR_ACTAmbServ_ConsentPersonalMedical-20April-202023.pages.jsonl` (pdf_pages)\n- `other-pdfs/Bushfire-20Preparedness-20Report-202020.pages.jsonl` (pdf_pages)\n- `other-pdfs/Bushfire-20Preparedness-20Report-202021.pages.jsonl` (pdf_pages)\n- `other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pages.jsonl` (pdf_pages)\n- `reviews/Government-20Response-20--20Recommendation-20of-20the-20MHAC-20Report-20on-20Bus.pages.jsonl` (pdf_pages)\n- `reviews/Government-20Response-20to-20ACTBFC-202019-20-20Preparedness-20Report-20Recommen.pages.jsonl` (pdf_pages)\n- `reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pages.jsonl` (pdf_pages)\n- `reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pages.jsonl` (pdf_pages)\n- `strategies/ACTAS-20Workforce-20Strategy-202026-2029.pages.jsonl` (pdf_pages)\n- `strategies/ESA-20Strategic-20Plan-202024-27.pages.jsonl` (pdf_pages)",
  "global_initiatives_md": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": null,
    "vision_source_page": null,
    "purposes": null,
    "purposes_source_page": null,
    "how_we_deliver": null,
    "how_we_deliver_source_page": null,
    "government_priorities": [
      {
        "text": "Community",
        "source_page": 1
      },
      {
        "text": "Agency",
        "source_page": 1
      },
      {
        "text": "Strategy",
        "source_page": 1
      },
      {
        "text": "Infrastructure and Technology",
        "source_page": 1
      },
      {
        "text": "Urban Development",
        "source_page": 1
      },
      {
        "text": "Land Management",
        "source_page": 1
      }
    ],
    "outcomes": [
      {
        "name": "Community Resilience",
        "description": "The Council explored the issues associated with Community Resilience to natural disasters. The Council met with representatives of each of the ACT Government Directorites to identify and understand existing strategies, initiatives and plans relevant to Community Resilience.",
        "key_activities": [
          "Met with representatives of each of the ACT Government Directorites",
          "Met with representatives from the Australia Red Cross",
          "Met with Professor Jackie Schirmer from the University of Canberra",
          "Met with Dr James O’Donnell from the ANU School of Demography",
          "Met with Members from the Weston Creek Community Council"
        ],
        "source_page": 1
      }
    ],
    "values": [],
    "values_framework_name": null,
    "kpi_targets_2025_26": [],
    "kpi_results_2024_25": [],
    "_source_urls": {
      "annual_report_url": "https://esa.act.gov.au/sites/default/files/2023-04/Report%20-%20ACT%20Multi-Hazards%20Advisory%20Council%20-%20Annual%20Report%202022.PDF",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "[pages 97,98,99,100,101]\nORT NO.\nparticipation in a review of evacuation policy.\noccupational health and\nsafety legislation as it affects\nthe proper and effective\nfunctioning of bushfire\nservices\n• recommendation 29 – a\ncommitment to rapid initial\nattack on wildfires\n• recommendation 35 –\ncompatibility of\ncommunications equipment\n• recommendation 44 –\nexemption of volunteer fire\nfighters from paying\nfirefighting levies\n• recommendation 48 – regular\nrisk assessments of controlled\nland to ensure that bushfire-\nprone areas are accurately\nidentified and suitably\nmanaged\n• recommendation 51 –\ncreation of a bushfire\nawareness and preparedness\nday, similar to Clean Up\nAustralia Day\n• recommendation 52 –\nadoption of the Australian\nFire Authorities Council’s\nsuggested evacuation\nFinalReportACTBushfireCouncil March09.doc 90",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "[pages 97,98,99,100,101]\nORT NO.\nparticipation in a review of evacuation policy.\noccupational health and\nsafety legislation as it affects\nthe proper and effective\nfunctioning of bushfire\nservices\n• recommendation 29 – a\ncommitment to rapid initial\nattack on wildfires\n• recommendation 35 –\ncompatibility of\ncommunications equipment\n• recommendation 44 –\nexemption of volunteer fire\nfighters from paying\nfirefighting levies\n• recommendation 48 – regular\nrisk assessments of controlled\nland to ensure that bushfire-\nprone areas are accurately\nidentified and suitably\nmanaged\n• recommendation 51 –\ncreation of a bushfire\nawareness and preparedness\nday, similar to Clean Up\nAustralia Day\n• recommendation 52 –\nadoption of the Australian\nFire Authorities Council’s\nsuggested evacuation\nFinalReportACTBushfireCouncil March09.doc 90",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "40 years\nCommunity demand for In 2023–24 ACTAS reported more than 65,000\nambulance services has increased responses, rising to over 67,000 in 2024–25.\nby more than 70% in the past 10\nyears\n*Reference: 2025 Roster Review Report and ACT population projections 2025-2065 Report\nWorkforce profile\nACTAS undertakes workforce planning across several interconnected workforce groups,\nincluding core emergency operations rostered staff, additional capability roles (such as\nDuty Officers and Clinicians), the Control Centre, NEPT, Flight, Education, Clinical\nGovernance, management staff and enabling teams.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "40 years\nCommunity demand for In 2023–24 ACTAS reported more than 65,000\nambulance services has increased responses, rising to over 67,000 in 2024–25.\nby more than 70% in the past 10\nyears\n*Reference: 2025 Roster Review Report and ACT population projections 2025-2065 Report\nWorkforce profile\nACTAS undertakes workforce planning across several interconnected workforce groups,\nincluding core emergency operations rostered staff, additional capability roles (such as\nDuty Officers and Clinicians), the Control Centre, NEPT, Flight, Education, Clinical\nGovernance, management staff and enabling teams.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "[Page 15]\nACT Ambulance Service Workforce Strategy 2026-2029\ninforms next Action Plan; Action Plan 2028–2029 developed\nand approved\n2028 - 2029 July 2028 – April 2029: Implementation of the 2028–2029\nAction Plan\nMay – July 2029: Final review and evaluation of Strategy and\nAction Plan outcomes and workforce impacts\nPerformance measures\nACTAS will monitor and demonstrate progress against this Strategy through a clear set of\nevidence based performance measures that support transparent reporting and\ncontinuous improvement.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "[Page 15]\nACT Ambulance Service Workforce Strategy 2026-2029\ninforms next Action Plan; Action Plan 2028–2029 developed\nand approved\n2028 - 2029 July 2028 – April 2029: Implementation of the 2028–2029\nAction Plan\nMay – July 2029: Final review and evaluation of Strategy and\nAction Plan outcomes and workforce impacts\nPerformance measures\nACTAS will monitor and demonstrate progress against this Strategy through a clear set of\nevidence based performance measures that support transparent reporting and\ncontinuous improvement.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf (https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "We achieve this mission through a flexible institutional structure that\nbrings together four frontline service organisations: the ACT Ambulance\nWHAT THIS LOOKS LIKE FOR US:\nService (ACTAS), ACT Fire and Rescue (ACTF&R), the ACT Rural Fire Service\n(ACTRFS), the ACT State Emergency Service (ACTSES), two Enabling ▸ An overall reduction in the likelihood or impact of emergency incidents in\nServices (Corporate and Operations) with support from the the ACT and beyond\nCommissioner’s Office.\n▸ Individual lives saved, and reduction in the severity of physical and\npsychological injuries\nThe workforce is comprised of around 800 staff and 1,600 volunteers, for a\ntotal of approximately 2,400 active ESA members. ▸ The preservation of the built and natural environment\n▸ The best use of resources in the provision of emergency services\nTHE ESA’S VISION IS:",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "We achieve this mission through a flexible institutional structure that\nbrings together four frontline service organisations: the ACT Ambulance\nWHAT THIS LOOKS LIKE FOR US:\nService (ACTAS), ACT Fire and Rescue (ACTF&R), the ACT Rural Fire Service\n(ACTRFS), the ACT State Emergency Service (ACTSES), two Enabling ▸ An overall reduction in the likelihood or impact of emergency incidents in\nServices (Corporate and Operations) with support from the the ACT and beyond\nCommissioner’s Office.\n▸ Individual lives saved, and reduction in the severity of physical and\npsychological injuries\nThe workforce is comprised of around 800 staff and 1,600 volunteers, for a\ntotal of approximately 2,400 active ESA members. ▸ The preservation of the built and natural environment\n▸ The best use of resources in the provision of emergency services\nTHE ESA’S VISION IS:",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "strategies/ESA-20Strategic-20Plan-202024-27.pdf (http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "[Page 3]\nUNOFFICIAL\nover the past 10 years, Council program for future seasons and to Funding has been allocated within the 2021-22 ESA Public Information\nadvocates for external evaluation of measure any community & Engagement budget to undertake a community benchmark survey in\nthe effectiveness of bushfire behaviour change in relation to 2022.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Response%20to%20ACTBFC%202021-22%20Preparedness%20Report%20Recommendations.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "[Page 3]\nUNOFFICIAL\nover the past 10 years, Council program for future seasons and to Funding has been allocated within the 2021-22 ESA Public Information\nadvocates for external evaluation of measure any community & Engagement budget to undertake a community benchmark survey in\nthe effectiveness of bushfire behaviour change in relation to 2022.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pdf (https://esa.act.gov.au/sites/default/files/2022-03/Response%20to%20ACTBFC%202021-22%20Preparedness%20Report%20Recommendations.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "[pages 97,98,99,100,101]\nORT NO.\nparticipation in a review of evacuation policy.\noccupational health and\nsafety legislation as it affects\nthe proper and effective\nfunctioning of bushfire\nservices\n• recommendation 29 – a\ncommitment to rapid initial\nattack on wildfires\n• recommendation 35 –\ncompatibility of\ncommunications equipment\n• recommendation 44 –\nexemption of volunteer fire\nfighters from paying\nfirefighting levies\n• recommendation 48 – regular\nrisk assessments of controlled\nland to ensure that bushfire-\nprone areas are accurately\nidentified and suitably\nmanaged\n• recommendation 51 –\ncreation of a bushfire\nawareness and preparedness\nday, similar to Clean Up\nAustralia Day\n• recommendation 52 –\nadoption of the Australian\nFire Authorities Council’s\nsuggested evacuation\nFinalReportACTBushfireCouncil March09.doc 90",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-ACT-018",
      "entity_name": "ACT Emergency Services Agency",
      "folder_name": "ACT-Emergency-Services-Agency",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "[pages 97,98,99,100,101]\nORT NO.\nparticipation in a review of evacuation policy.\noccupational health and\nsafety legislation as it affects\nthe proper and effective\nfunctioning of bushfire\nservices\n• recommendation 29 – a\ncommitment to rapid initial\nattack on wildfires\n• recommendation 35 –\ncompatibility of\ncommunications equipment\n• recommendation 44 –\nexemption of volunteer fire\nfighters from paying\nfirefighting levies\n• recommendation 48 – regular\nrisk assessments of controlled\nland to ensure that bushfire-\nprone areas are accurately\nidentified and suitably\nmanaged\n• recommendation 51 –\ncreation of a bushfire\nawareness and preparedness\nday, similar to Clean Up\nAustralia Day\n• recommendation 52 –\nadoption of the Australian\nFire Authorities Council’s\nsuggested evacuation\nFinalReportACTBushfireCouncil March09.doc 90",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf (https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    }
  ],
  "legislation_administered": [],
  "artifacts": [
    {
      "category": "annual-reports",
      "year": "2023",
      "url": "https://esa.act.gov.au/sites/default/files/2023-04/Report%20-%20ACT%20Multi-Hazards%20Advisory%20Council%20-%20Annual%20Report%202022.PDF",
      "file": "annual-reports/2022.pdf",
      "bytes": 185395,
      "link_text": "Report - ACT Multi-Hazards Advisory Council - Annual Report 2022"
    },
    {
      "category": "strategies",
      "year": "2024",
      "url": "http://esa.act.gov.au/sites/default/files/2024-08/ESA%20Strategic%20Plan%202024-27.pdf",
      "file": "strategies/ESA-20Strategic-20Plan-202024-27.pdf",
      "bytes": 2710910,
      "link_text": "ESA Strategic Plan 2024-27 pdf ( 2.59 MB )"
    },
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      "category": "strategies",
      "year": "2026",
      "url": "https://esa.act.gov.au/sites/default/files/2026-04/ACTAS%20Workforce%20Strategy%202026-2029.pdf",
      "file": "strategies/ACTAS-20Workforce-20Strategy-202026-2029.pdf",
      "bytes": 818253,
      "link_text": "ACTAS Workforce Strategy 2026 - 2029"
    },
    {
      "category": "reviews",
      "year": "2019-20",
      "url": "https://esa.act.gov.au/sites/default/files/2021-04/Government%20Response%20to%20ACTBFC%202019-20%20Preparedness%20Report%20Recommendations.pdf",
      "file": "reviews/Government-20Response-20to-20ACTBFC-202019-20-20Preparedness-20Report-20Recommen.pdf",
      "bytes": 386114,
      "link_text": "View Government Response to ACT Bushfire Council 2019-20 Preparedness Report Recommendations"
    },
    {
      "category": "reviews",
      "year": "2021-22",
      "url": "https://esa.act.gov.au/sites/default/files/2022-03/Response%20to%20ACTBFC%202021-22%20Preparedness%20Report%20Recommendations.pdf",
      "file": "reviews/Response-20to-20ACTBFC-202021-22-20Preparedness-20Report-20Recommendations.pdf",
      "bytes": 228866,
      "link_text": "View Government Response to ACT Bushfire Council 2021-22 Preparedness Report Recommendations"
    },
    {
      "category": "reviews",
      "year": "2024",
      "url": "https://esa.act.gov.au/sites/default/files/2024-06/Government%20Response%20-%20Recommendation%20of%20the%20MHAC%20Report%20on%20Bushfire%20Management%20Arrangements%20in%20the%20ACT%202022.pdf",
      "file": "reviews/Government-20Response-20--20Recommendation-20of-20the-20MHAC-20Report-20on-20Bus.pdf",
      "bytes": 247346,
      "link_text": "View Government Response to ACT Multi-Hazard Advisory Council Report on Bushfire Management Arrangements in the ACT 2022"
    },
    {
      "category": "reviews",
      "year": "2023",
      "url": "https://esa.act.gov.au/sites/default/files/2023-01/Performance%20Management%20of%20Inquiries%E2%80%99%20Recommendations%20Into%202003%20Canberra%20Bushfires_0.pdf",
      "file": "reviews/Performance-20Management-20of-20Inquiries-E2-80-99-20Recommendations-20Into-2020.pdf",
      "bytes": 1531902,
      "link_text": "Performance Management of Inquiries’ Recommendations Into 2003 Canberra Bushfires"
    },
    {
      "category": "other-pdfs",
      "year": "2023",
      "url": "https://esa.act.gov.au/sites/default/files/2023-04/ACTASCOR_ACTAmbServ_ConsentPersonalMedical%20April%202023.pdf",
      "file": "other-pdfs/ACTASCOR_ACTAmbServ_ConsentPersonalMedical-20April-202023.pdf",
      "bytes": 435231,
      "link_text": "Obtain your medical records"
    },
    {
      "category": "other-pdfs",
      "year": "2025",
      "url": "https://esa.act.gov.au/sites/default/files/2025-05/202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf",
      "file": "other-pdfs/202505-20ACF-26R-20Applicant-20Information-20Booklet-20V2.pdf",
      "bytes": 8206284,
      "link_text": "Applicant Information Booklet"
    },
    {
      "category": "other-pdfs",
      "year": "2022",
      "url": "https://esa.act.gov.au/sites/default/files/2022-11/Submission%20-%202022%20ACT%20Multi-Hazard%20Advisory%20Council%20Terms%20of%20Reference%20%28TOR%29.PDF",
      "file": "other-pdfs/Submission-20--202022-20ACT-20Multi-Hazard-20Advisory-20Council-20Terms-20of-20R.pdf",
      "bytes": 214836,
      "link_text": "View ACT Multi Hazard Advisory Council Terms of Reference"
    },
    {
      "category": "other-pdfs",
      "year": "2021",
      "url": "https://esa.act.gov.au/sites/default/files/2021-03/Bushfire%20Preparedness%20Report%202020.PDF",
      "file": "other-pdfs/Bushfire-20Preparedness-20Report-202020.pdf",
      "bytes": 700615,
      "link_text": "View Bushfire Preparedness Report 2020"
    },
    {
      "category": "other-pdfs",
      "year": "2022",
      "url": "https://esa.act.gov.au/sites/default/files/2022-03/Bushfire%20Preparedness%20Report%202021.pdf",
      "file": "other-pdfs/Bushfire-20Preparedness-20Report-202021.pdf",
      "bytes": 765461,
      "link_text": "View Bushfire Preparedness Report 2021"
    }
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