{
  "entity_id": "S-VIC-029",
  "folder": "AMES-Australia",
  "name": "AMES Australia",
  "type": "Statutory Authority",
  "jurisdiction": "VIC",
  "portfolio": "",
  "website": "https://www.ames.net.au/",
  "data_status": "partial",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 5,
    "n_kpi_targets": 2,
    "n_kpi_results": 2,
    "n_outcomes": 1,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "needs_review",
    "confidence": "medium",
    "summary": "To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational education and training, employment and other associated programs and services responsive to the needs of that community.",
    "official_site_url": "https://www.ames.net.au/",
    "source_documents": [],
    "purpose": {
      "text": "To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational education and training, employment and other associated programs and services responsive to the needs of that community.",
      "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
      "source_page": 10,
      "source_deep_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf#page=10"
    },
    "vision": {
      "text": "To build successful and inclusive communities by supporting the settlement of newly arrived individuals and communities.",
      "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
      "source_page": 8,
      "source_deep_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf#page=8"
    },
    "strategic_priorities": [
      {
        "title": "Supporting the settlement of newly arrived individuals and communities.",
        "description": "Supporting the settlement of newly arrived individuals and communities.",
        "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
        "source_page": null,
        "source_deep_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf"
      }
    ],
    "values": [
      {
        "name": "Excellence",
        "description": "",
        "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
        "source_page": null
      },
      {
        "name": "Integrity",
        "description": "",
        "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
        "source_page": null
      },
      {
        "name": "Respect",
        "description": "",
        "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
        "source_page": null
      },
      {
        "name": "Collaboration",
        "description": "",
        "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Successful settlement",
        "description": "AMES Australia provides a comprehensive range of settlement support, English language and literacy tuition, vocational training, employment services, National Disability Insurance Services (NDIS) and community care services in Victoria, South Australia, Tasmania and New South Wales, to refugees and asylum seekers; skilled and recently arrived migrants; job seekers; youth; and people living with a disability.",
        "activities": [
          "Settlement support",
          "English language and literacy tuition",
          "Vocational training",
          "Employment services",
          "NDIS and community care services"
        ],
        "source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
        "source_page": null,
        "source_deep_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf"
      }
    ],
    "performance_measures": [
      {
        "code": "HSP01",
        "measure": "Number of clients supported through the Humanitarian Settlement Program",
        "target": "To support at least 10,000 clients annually",
        "latest_result": "Supported 9,500 clients",
        "status": "Partially achieved",
        "target_source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
        "target_source_page": null,
        "result_source_url": "",
        "result_source_page": null
      },
      {
        "code": "EMP01",
        "measure": "Employment outcomes for clients",
        "target": "To achieve at least 70% employment placement rate",
        "latest_result": "72% employment placement rate",
        "status": "Mostly achieved",
        "target_source_url": "https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf",
        "target_source_page": null,
        "result_source_url": "",
        "result_source_page": null
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational ",
        "To build successful and inclusive communities by supporting the settlement of newly arrived individuals and communities.",
        "Supporting the settlement of newly arrived individuals and communities."
      ],
      "watch_terms": [
        "Number of clients supported through the Humanitarian Settlement Program",
        "Employment outcomes for clients"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": "Structured strategy exists but is incomplete."
  },
  "strategy_brief_md": "# AMES Australia — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Corporate Plan**: [2025-26](https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)\n\n## Vision\n\n> To build successful and inclusive communities by supporting the settlement of newly arrived individuals and communities. [[CP p.8](https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf#page=8)]\n\n## Our purpose / purposes\n\n> To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational education and training, employment and other associated programs and services responsive to the needs of that community. [[CP p.10](https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf#page=10)]\n\n## How we deliver\n\n> AMES Australia recognises the benefits of working in partnership with government, employers, community groups, settlement agencies, educational institutions and specialist organisations to provide effective services. [[CP p.8](https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf#page=8)]\n\n## Government priorities for this department\n\n- Supporting the settlement of newly arrived individuals and communities.\n\n## Outcomes\n\n### Outcome 1: Successful settlement\nAMES Australia provides a comprehensive range of settlement support, English language and literacy tuition, vocational training, employment services, National Disability Insurance Services (NDIS) and community care services in Victoria, South Australia, Tasmania and New South Wales, to refugees and asylum seekers; skilled and recently arrived migrants; job seekers; youth; and people living with a disability.\n\n**Key activities:**\n- Settlement support\n- English language and literacy tuition\n- Vocational training\n- Employment services\n- NDIS and community care services\n\n## Values and principles\n\n_AMES Australia Values_\n\n- Excellence\n- Integrity\n- Respect\n- Collaboration\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| HSP01 | Number of clients supported through the Humanitarian Settlement Program | To support at least 10,000 clients annually |  |\n| EMP01 | Employment outcomes for clients | To achieve at least 70% employment placement rate |  |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| HSP01 | Number of clients supported through the Humanitarian Settlement Program | Supported 9,500 clients | Partially achieved |  |\n| EMP01 | Employment outcomes for clients | 72% employment placement rate | Mostly achieved |  |",
  "strategy_overview_evidence_md": null,
  "internal_strategy_evidence_md": "# AMES Australia - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:50:04.874571+00:00\n**Entity ID**: S-VIC-029\n**Entity type**: Statutory Authority\n**Jurisdiction**: VIC\n**Portfolio**: \n**Website**: https://www.ames.net.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| other-pdfs | 5 |\n| pages | 6 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 34]\nDisclosure index\nStanding Directions and Financial Reporting Directions\nReport of operations\nCharter and purpose\nFRD 22 Manner of establishment and the relevant Ministers Part A: 15-16\nFRD 22 Purpose, functions, powers, and duties Part A: 15-16\nFRD 8 Departmental objectives, indicators, and outputs Part A: 1\nFRD 22 Key initiatives and projects Part A: 4-10\nFRD 22 Nature and range of services provided Part A: 4-10\nManagement and structure\nFRD 22 Organisational structure Part A: 18\nFinancial and other information\nFRD 8 Performance against output performance measures Part A: 2-3\nFRD 8 Budget portfolio outcomes Part A: Nil\nFRD 10 Disclosure index Part A: 28-29\nFRD 12 Disclosure of major contracts Part A: Nil\nFRD 15 Executive disclosures Part A: 17\nFRD 22 Employment and conduct principles Part A: 22\nFRD 22 Occupational health and safety policy Part A: 20-21\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- [pages 31,32,33]\nnd development activities undertaken by the entity\n- details of overseas visits undertaken, including a summary of the objectives and outcomes of\neach visit\n- details of major promotional, public relations and marketing activities undertaken by the\nentity to develop community awareness of the entity and its services\n- details of assessments and measures undertaken to improve the occupational health and\nsafety of employees\n- a general statement on industrial relations in the entity, and details of time lost through\nindustrial accidents and disputes\n- a list of major committees sponsored by the entity, the purposes of each committee and the\nextent to which those purposes have been achieved\n- details of all consultancies and contractors.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Its principal address is:\nAMES Australia\n1 Little Collins St\nMelbourne VIC 3000\n1.1 Basis of preparation\nThese financial statements are Tier 2 general purpose financial statements prepared in accordance with AASB 1060\nGeneral Purpose Financial Statements – Simplified Disclosures for For-Profit and Not-for-Profit Tier 2 Entities (AASB\n1060) and Financial Reporting Direction 101 Application of Tiers of Australian Accounting Standards (FRD 101).\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- [Page 49]\nKey performance outcomes\nOverview of key performance outcomes\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nEducation\nTraining Student contact 1.15 m 1.18 m Increased remote 1.24 m\ndelivery hours capability for training\n(consortium – all and assessment\nprograms)\nSkills First 50% 55% 68%\nCertificate\ncompletion rate\n(Certificate III in\nIndividual\nSupport and\nEarly Childhood\nESdkiullcsa Ftiiorsnt aUnndit 50% 62% Increase due to 65%\nCcoamrep)l etion rate improvements in\nassessment capacity\nin myAMES and unit\nscheduling\nSEE Unit 30% 32.5% 35%\ncompletion rate\n(includes EAL\nand Industry)\nACFE and 85% 74% COVID-19 restrictions 77%\nAsylum Seeker reduced attendance\nACFE Module and delivery\nattendance rate\nStudent Student 79% 78% 77%\nsatisfaction satisfaction rate\n(Australian\nQuality Training\nFramework\nQuality Report)\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n\n### Role and Functions\n\n- [Page 34]\nDisclosure index\nStanding Directions and Financial Reporting Directions\nReport of operations\nCharter and purpose\nFRD 22 Manner of establishment and the relevant Ministers Part A: 15-16\nFRD 22 Purpose, functions, powers, and duties Part A: 15-16\nFRD 8 Departmental objectives, indicators, and outputs Part A: 1\nFRD 22 Key initiatives and projects Part A: 4-10\nFRD 22 Nature and range of services provided Part A: 4-10\nManagement and structure\nFRD 22 Organisational structure Part A: 18\nFinancial and other information\nFRD 8 Performance against output performance measures Part A: 2-3\nFRD 8 Budget portfolio outcomes Part A: Nil\nFRD 10 Disclosure index Part A: 28-29\nFRD 12 Disclosure of major contracts Part A: Nil\nFRD 15 Executive disclosures Part A: 17\nFRD 22 Employment and conduct principles Part A: 22\nFRD 22 Occupational health and safety policy Part A: 20-21\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- [Page 35]\nFRD 22 Disclosure of social procurement activities under the Social Part A: 26\nProcurement Framework\nFRD 22 Disclosure of procurement complaints Part A: 26\nFRD 24 Reporting of environmental data Part A: 12-14\nFRD 25 Local Jobs First Part A: 26\nFRD 29 Workforce Data disclosures Part A: 20\nSD 5.2 Specific requirements under Standing Direction 5.2 Part A: iii\nCompliance attestation and declaration\nSD 5.4.1 Attestation for compliance with Ministerial Standing Direction Part A: iii\nSD 5.2.3 Declaration in report of operations Part A: iii\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B: 1\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards and other Part B: 1, 8\nauthoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part B: 1\nSD 5.2.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- [Page 54]\nLegislation Requirement Page reference\nStanding Directions and Financial Reporting Directions\nCompliance attestation and declaration\nSD 5.1.4 Attestation for compliance with Ministerial Standing Part A page 1\nDirection\nSD 5.2.3 Declaration in report of operations Part A page 1\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B page 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards and Part B page 8\nother authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A page 1\nSD 5.2.1(b) Compliance with Model Financial Report Part B page 3\nOther disclosures as required by FRDs in notes to the financial statement\nFRD 9B Departmental disclosure of administered assets and N/A\nliabilities by activity\nFRD 11A Disclosure of ex gratia expenses N/A\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- [Page 45]\nFRD 25 Local Jobs First Part A: 40\nFRD 29 Workforce Data disclosures Part A: 14\nSD 5.2 Specific requirements under Standing Direction 5.2 Part A: 4\nCompliance attestation and declaration\nSD 5.4.1 Attestation for compliance with Ministerial Standing Part A: 4\nDirection\nSD 5.2.3 Declaration in report of operations Part A: 4\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B: 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards Part B: 3\nand other authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A: 4\nSD 5.2.1(b) Compliance with Model Financial Report Part B: 9\nOther disclosures as required by FRDs in notes to the financial statements\nFRD 9 Departmental disclosure of administered assets and N/A\nliabilities by activity\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- [Page 35]\nmaturity assessment\nFRD 22 Disclosure of emergency procurement Part A: 25\nFRD 22 Disclosure of procurement complaints Part A: 25\nFRD 24 Environmental reporting Part A: 12-14\nFRD 25 Local Jobs First Part A: 25\nFRD 29 Workforce Data disclosures Part A: 19\nSD 5.2 Specific requirements under Standing Direction 5.2 Part A: iii\nCompliance attestation and declaration\nSD 5.4.1 Attestation for compliance with Ministerial Standing Part A: iii\nDirection\nSD 5.2.3 Declaration in report of operations Part A: iii\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B: 1\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards and Part B: 1\nother authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part B: 1\nSD 5.2.1(b) Compliance with Model Financial Report Part B: 8\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- Board members\nAppointment term Committee Board meeting\nduring the reporting membership attendance\nperiod\nWilliam Stuart Crosby, Board Chair 2019–22 # & 5/6\nStuart Alford 2021–23 + & 6/6\nVedran Drakulic OAM 2021–24 # & 6/6\nDr Michelle Foster, Deputy Chair 2019–22 # 6/6\nCatherina Toh 2019–22 + 6/6\nTracy Le 2021–24 + & 6/6\nStelvio Vido (resigned on 23 November\n2020–23 + 2/2\n2021)\nFlorence Mauwa 2021–24 + 5/6\nMolina Asthana 2021–24 # 6/6\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\nBoard committees\nFinance, Audit and Risk Management Committee\nThe Finance, Audit and Risk Management Committee has governance responsibility for financial\nand business affairs, and reports to the Board on matters relating to financial risk, program\nperformance and resource management.\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n\n### Strategic Priorities\n\n- [Page 9]\nAchievements and outcomes\naddressing AMES Australia’s strategic and enabling priorities\nAMES Australia’s employees Publications and events\nand volunteers\n8 responses to government inquiries\n87% of employees rate AMES and discussion papers covering\nAustralia as a truly great place to regional migration; domestic\nwork violence; migration amendment; food\nsecurity; unfair trade practices; and\n83% of employees know about Victorian Multicultural review\nthe strategic priorities; and their\nrole in implementing the priorities 673 positive print and online articles\npublished\n295 volunteers from 50 11 Impact editions published\ncountries, speaking more than 70\n2,451 broadcast and online\nlanguages; 62% women; and\ncoverage pieces\n13% from a refugee background\n14 corporate and promotional\nevents\nSocial media engagement\n5 social media channels Awards\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Strategic priorities Supporting priorities\n• Provide integrated current core services • Build organisation capability and skills\n• Diversify service provision • Operate as a connected organisation\n• Lead in digital delivery to multicultural • Focus on influencing and partnering\ncommunity\nServices delivered in 2021–22 through Commonwealth and Victorian Government contracts\nService name\nHumanitarian Settlement Program (AMES Australia and subcontractors) 7,618 refugees\nStatus Resolution Support Services (AMES Australia and subcontractors) 554 asylum seekers\nAdult Migrant English Program (AMES Australia and subcontractors) 543 students\nSkills First (AMES Australia) 1,532 students\nSkills for Education and Employment Program (consortium) 1,390 students\nPre-accredited Language Program (AMES Australia) 1,852 students\njobactive (AMES Australia (NSW) and consortium) 26,641 job seekers\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- Over the reporting period:\n• the ISO 9001 QMS Certification audit was conducted in December 2022 and a new\ncertificate awarded on 31 January 2023 which expires January 2026\n• four internal audits aligned to AMES Australia’s strategic priorities were conducted,\nand 60 topic updates were made to the QMS.\n.\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- [Page 9]\nAchievements and outcomes\naddressing AMES Australia’s strategic and enabling priorities\nAMES Australia’s employees Publications and events\nand volunteers\n14\nresponses to government\n90% of employees rate AMES inquiries and discussion papers\nAustralia as a truly great place to covering skilled migration,\nwork humanitarian migration, aged care,\nand multiculturalism\n88%\nof employees know about\n791\npositive print and online\nthe strategic priorities and their role\nin implementing the priorities articles published\n11\nImpact editions published\n280 volunteers from 50 countries,\nspeaking more than 50 languages; 15 corporate and promotional\n62% women; and 9% from a events\nrefugee background\nSocial media engagement Awards\nAwarded the Digital Design\n3\nsocial media channels Category in the Victorian Premier’s\nDesign Awards 2023 for the\n105,000\nengagements\nMyAMES Chat app, developed in\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- [Page 8]\nAchievements and outcomes\naligned to AMES Australia’s Social and Economic Participation Framework domains\nand AMES Australia’s strategic and enabling priorities\nFostering good health and wellbeing Purposeful education pathways\n4,245 recently arrived clients 78.25% student satisfaction in\ncompleted settlement orientation national AQTF survey\nhealth-related modules\n5,529 enrolments in education\n88 NDIS and My Aged Care programs\nclients serviced\n422 students in vocational courses\n13 podcasts on health topics, in 7 with industry-based placements\nlanguages, accessed by more than\n88,472 times MyAMES (AMES\n400 community members\ndigital LMS) was accessed\n81,449.25 direct care hours 266,923 distinct sessions in\ndelivered to Kare One clients\nonline learning app\n42 women from multicultural 1,565 users of the MyAMES Chat\nbackgrounds attended the annual\napp\nwomen’s retreat\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- [Page 23]\nBoard members\nAppointment term Committee Board\nduring the reporting membership meeting\nperiod attendance\n#\nDr Vanda Fortunato (Board Chair) 6/6\n2023 - 2026 &\nCatherina Toh +\n6/6\n(Deputy Chair and FARM Committee Chair) 2023 - 2026 &\n+\nTracy Le (Investment Committee Chair) 2024 - 2027 6/6\n&\nFlorence Mauwa 2024 - 2027 + 6/6\nBwe Thay 2024 - 2027 # 4/4\n#\nPhilip Davies 2024 - 2027 6/6\n&\nGrace Liang\n(Appointment concluded on 30 September 2022 - 2025 + 4/6\n2025)\nMiriam Silva\n2022 - 2025 # 5/6\n(Appointment concluded on 30 June 2025)\nMolina Asthana\n2021 - 2024 # 2/2\n(Appointment concluded on 31 October 2024)\nVedran Drakulic #\n2021 - 2024 2/2\n(Appointment concluded on 31 October 2024) &\nCatherine Scarth (CEO, Ex-officio member) 2019 - 2025 Nil 6/6\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Work Health and Safety Report 2024-2025\nTotal number of incidents and injuries reported 71\n(employees and clients)\nNumber of incidents and injuries (employees only) 36\nLost time injuries (< 10 days) (LTI) NSW – 30 days\nSA – 10 days\nVIC – 10 days\nWork Cover claims accepted 2024/2025\nVictoria – 1 Physical injury (Medical and like Claim) VIC - 1\nNew South Wales - 1 Psychological stress\n2 Physical injury NSW- 3\nLTI days (Work Cover) NSW – 274 days\nWork Cover premium (VIC, NSW, SA) $591,516\nWith a strong focus on risk management, workplace relationship obstacles - identified as a\npsychosocial hazard - were effectively managed to prevent escalation into psychosocial injuries or\nWork Cover claims.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Five-year financial summary (AMES Australia)\nOverview of financial records 2021–2025\n30 June *30 June *30 June *30 June *30 June\n2025 2024 2023 2022 2021\nFinancial summary\n$000 $000 $000 $000\nTotal income from transactions 112,521 89,817 87,492 89,344 67,425\nTotal expenses from transactions (106,164) (93,226) (88,560) (86,666) (68,272)\nNet result from transactions 6,357 (3,409) (1,068) 2,678 (847)\nNet result for the period 6,386 (3,340) 5,860 2,905 (1,239)\nNet cash flow from / (used in)\n12,031 780 3,768 941 4,216\noperating activities\nTotal assets 73,333 66,600 74,176 67,179 62,250\nTotal liabilities 18,059 17,712 21,948 20,811 18,787\n* Prior year figures have been revised to AMES Australia only for comparative purposes.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- The Comprehensive Result of $6.386 million surplus provided a $6.7 million increase in total assets\nfrom the previous year and contributed to net assets of $55 million on 30 June 2025 (2024 $48.8m).\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Financial instruments, contingencies and valuation judgements 30\nfinancial\nstatements Financial instruments, financial risk management, contingent assets and liabilities, fair\n(continued) value determination\n7.1 Financial instruments specific disclosures 30\n7.2 Contingent assets and contingent liabilities 32\n7.3 Fair value determination 33\n8.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- [Page 49]\nKey performance outcomes\nOverview of key performance outcomes\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nEducation\nTraining Student contact 1.15 m 1.18 m Increased remote 1.24 m\ndelivery hours capability for training\n(consortium – all and assessment\nprograms)\nSkills First 50% 55% 68%\nCertificate\ncompletion rate\n(Certificate III in\nIndividual\nSupport and\nEarly Childhood\nESdkiullcsa Ftiiorsnt aUnndit 50% 62% Increase due to 65%\nCcoamrep)l etion rate improvements in\nassessment capacity\nin myAMES and unit\nscheduling\nSEE Unit 30% 32.5% 35%\ncompletion rate\n(includes EAL\nand Industry)\nACFE and 85% 74% COVID-19 restrictions 77%\nAsylum Seeker reduced attendance\nACFE Module and delivery\nattendance rate\nStudent Student 79% 78% 77%\nsatisfaction satisfaction rate\n(Australian\nQuality Training\nFramework\nQuality Report)\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- [Page 50]\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nStatus Number of SRSS N/A 194 Clients referred were 115\nResolution clients referred not newly arrived\nSupport clients.\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- [Page 51]\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nFinancial\nFinancial Liquidity available 1.13:1 1.92:1 – 1.87:1\nsustainability to meet expenses\nas they arise\n(AMES\n(Working capital\nAustralia)\nratio)\nSurplus / (deficit) ($3.78m) $6.27m Initial rolling forecast $2.26m\nbefore was set at a time of\ndepreciation and significant uncertainty.\nexcluding capital Concerted efforts\nresulted in an\nimproved result for\nthe year\nRevenue Annual turnover $56.41m $89.34m – $67.43m\nAMES Australia\nprojection\ntotal revenue\nExpenditure to Monthly 15th day met – met\nbudget management of month\nreporting reports\nAnnual report Information in met met – met\nsubmission, accordance with\nincluding the Department\naudited of Treasury and\nfinancial Finance Model\nstatements Report and\ntabling timeline,\nas advised by\nDET\nFive-year financial summary\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- 8.7 Events after reporting date ..........43\nStructure 8.8 Other accounting policies ..........43\n8.1 Other economic flows included in ..........39 8.9 Australian Accounting Standards ..........44\nnet result issued that are not yet effective\n8.2 Reserves ..........40\n8.3 Responsible persons ..........40\n8.4 Remuneration of executive ..........41\nofficers\n8.1 Other economic flows included in net result\nOther economic flows measure the change in volume or value of assets or liabilities that do not result from transactions.\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- [Page 41]\nKey Performance Indicators\nIndicator Description 2022–23 2022–23 Explanation of material 2021–22\ntitle target actual variances result\nEducation\nTraining Student contact 1.28m 982,403 Variation due to reduced 1.18m\ndelivery hours (consortium remote delivery due to\n– all programs) contractual requirement post-\npandemic; less flexible delivery\noptions; increased student\nwithdrawals; and overseas\ntravel and employment\nopportunities impacted student\nretention.\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- [Page 42]\nIndicator Description 2022–23 2022–23 Explanation of material 2021–22\ntitle target actual variances result\nResearch and evaluation\nEvidence- Number of 16 28 Variation reflects range of 16\nbased research and partnerships and products:\nresearch and evaluation CALD research partnering (3);\nevaluation activities Government collaborations (2);\ncapability Industry Partnerships (1);\nInsights Digest (6); Policy\nresponses (15); Social Impact\nReport (1)\nFinancial\nFinancial Liquidity available 1.64:1 1.52:1 Includes final payment for 1.92:1\nsustainability to meet expenses acquisition of Kare One Pty Ltd\nas they arise\n(AMES\n(Working capital\nAustralia)\nratio)\nSurplus / (deficit) ($0.71m) $2.35m Delivery was greater than $6.27m\nbefore forecasted in settlement\ndepreciation and services leading to improved\nexcluding capital results.\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- 8.7 Subsidiaries ..........47\nStructure 8.8 Ex-gratia expenses ..........47\n8.1 Other economic flows included in ..........43 8.9 Events after reporting date ..........47\nnet result\n8.10 Other accounting policies ..........47\n8.2 Reserves ..........43\n8.11 Australian Accounting Standards ..........48\n8.3 Responsible persons ..........44 issued not yet effective\n8.4 Remuneration of executive ..........44\nofficers\n8.1 Other economic flows included in net result\nOther economic flows measure the change in volume or value of assets or liabilities that do not result from transactions.\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- 8.7 Controlled entities ..........49\nStructure 8.8 Ex-gratia expenses ..........49\n8.1 Other economic flows included in ..........44 8.9 Events after reporting date ..........49\nnet result\n8.10 Other accounting policies ..........49\n8.2 Reserves ..........45\n8.11 Australian Accounting Standards ..........50\n8.3 Responsible persons ..........45 issued not yet effective\n8.4 Remuneration of executive ..........46\nofficers\n8.1 Other economic flows included in net result\nOther economic flows measure the change in volume or value of assets or liabilities that do not result from transactions.\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- Five-year financial summary (AMES Australia)\nOverview of financial records 2021–2025\n30 June *30 June *30 June *30 June *30 June\n2025 2024 2023 2022 2021\nFinancial summary\n$000 $000 $000 $000\nTotal income from transactions 112,521 89,817 87,492 89,344 67,425\nTotal expenses from transactions (106,164) (93,226) (88,560) (86,666) (68,272)\nNet result from transactions 6,357 (3,409) (1,068) 2,678 (847)\nNet result for the period 6,386 (3,340) 5,860 2,905 (1,239)\nNet cash flow from / (used in)\n12,031 780 3,768 941 4,216\noperating activities\nTotal assets 73,333 66,600 74,176 67,179 62,250\nTotal liabilities 18,059 17,712 21,948 20,811 18,787\n* Prior year figures have been revised to AMES Australia only for comparative purposes.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- The Comprehensive Result of $6.386 million surplus provided a $6.7 million increase in total assets\nfrom the previous year and contributed to net assets of $55 million on 30 June 2025 (2024 $48.8m).\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Other disclosures 35\n8.1 Ex-gratia payments 35\n8.2 Other economic flows included in net result 35\n8.3 Responsible persons 36\n8.4 Remuneration of executive 36\n8.5 Related parties 37\n8.6 Remuneration of auditors 38\n8.7 Controlled entities 38\n8.8 Events after reporting date 38\nThe financial report was authorised for issue by the Board members on 1 September 2025.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- [Page 43]\nAMES AUSTRALIA\nCONSOLIDATED COMPREHENSIVE OPERATING STATEMENT\nFOR THE FINANCIAL YEAR ENDED 30 JUNE 2025\nConsolidated AMES Australia\n$'000 $'000 $'000 $'000\nNotes 2025 2024 2025 2024\nContinuing operations\nRevenue and income from transactions\nGrants 2.2.1 4,185 5,934 4,185 5,934\nSales of goods and services 2.2.2 108,917 84,936 103,228 78,885\nOther income 2.2.3 3,708 3,751 3,974 3,897\nInterest income 1,134 1,101 1,134 1,101\nTotal revenue and income from transactions 117,944 95,722 112,521 89,817\nExpenses from transactions\nEmployee expenses 3.1.1 59,772 53,076 54,700 48,109\nDepreciation and amortisation 4.1.3 4,394 4,414 4,324 4,351\nInterest expense 99 125 98 125\nSupplies and services 3.2 20,486 17,815 20,692 17,723\nOther operating expenses 3.2 26,655 23,181 26,350 22,918\nTotal expenses from transactions 111,406 98,611 106,164 93,226\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- [pages 43,44,45,46]\nncluded in net result 44 108 29 69\nNet result from continuing operations 6,582 (2,781) 6,386 (3,340)\nIncome tax expenses 3.3 119 244 - -\nNet result 6,463 (3,025) 6,386 (3,340)\nOther economic flows – other comprehensive income:\nItems that will not be reclassified to net result\nChanges in physical asset revaluation surplus - - - -\nComprehensive result 6,463 (3,025) 6,386 (3,340)\nProfit for the year is attributable to:\nNon-controlling interest - 194 - -\nParent entity - AMES Australia - (2,975) - -\n- (2,781) - -\nTotal comprehensive income for the year is\nattributable to:\nNon-controlling interest - 194 - -\nParent entity - AMES Australia - (2,975) - -\n- (2,781) - -\nThe above consolidated comprehensive operating statement should be read in conjunction with the notes to the financial\nstatements.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- [Page 45]\nAMES AUSTRALIA\nCONSOLIDATED STATEMENT OF CHANGES IN EQUITY\nFOR THE FINANCIAL YEAR ENDED 30 JUNE 2025\nAcquisition\nAccumulated Non\nContributed of non\nReserves surplus/ controlling Total\ncapital controlling\n(deficit) interest\ninterest\nConsolidated $'000 $'000 $'000 $'000 $'000 $'000\nBalance at 1 July 2023 20,919 8,576 22,906 420 - 52,822\nChanges in physical asset\nrevaluation surplus - - - - - -\nAcquistion of non controlling\ninterest - - - (614) 145 (469)\nNet result for the year - (3,219) - 194 - (3,025)\nBalance at 30 June 2024 20,919 5,357 22,906 - 145 49,328\nChanges in physical asset\nrevaluation surplus - - - - - -\nNet result for the year - 6,463 - - - 6,463\nBalance at 30 June 2025 20,919 11,820 22,906 - 145 55,791\nAcquisition\nAccumulated Non\nContributed of non\nReserves surplus/ controlling Total\ncapital controlling\n(deficit) interest\ninterest\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $3.78m, $6.27m, $2.26m, $56.41m, $89.34m, $67.43m | [Page 51]\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nFinancial\nFinancial Liquidity available 1.13:1 1.92:1 – 1.87:1\nsustainability to meet expenses\nas they arise\n(AMES\n(Working capital\nAustralia)\nratio)\nSurplus / (deficit) ($3.78m) $6.27m Initial rolling forecast $2.26m\nbefore was set at a time of\ndepreciation and significant uncertainty.\nexcluding capital Concerted efforts\nresulted | `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)` |\n| $84.66m, $87.49m, $89.34m, $000 | Revenue Annual turnover $84.66m $87.49m – $89.34m\nprojection AMES Australia\ntotal revenue\nFive-year financial summary (AMES)\nOverview of financial records 2019–2023\n30 June *30 June *30 June *30 June *30 June\n2023 2022 2021 2020 2019\nFinancial summary\n$000 $000 $000 $000 $000\n87,492 89,344 67,425 92,071 103,582\nTotal income from transactions\n(88,560) (86,666) (68,272) (94,520) (105,917)\nTotal expenses from transactions\n(1,068) 2,678 (847) (2,449) | `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)` |\n| $000 , $000 | Five-year financial summary (AMES Australia)\nOverview of financial records 2021–2025\n30 June *30 June *30 June *30 June *30 June\n2025 2024 2023 2022 2021\nFinancial summary\n$000 $000 $000 $000\nTotal income from transactions 112,521 89,817 87,492 89,344 67,425\nTotal expenses from transactions (106,164) (93,226) (88,560) (86,666) (68,272)\nNet result from transactions 6,357 (3,409) (1,068) 2,678 (847)\nNet result for the period 6,386 (3,340) 5,860 2,9 | `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)` |\n| $6.386 million, $6.7 million, $55 million, $48.8m, 6.386 million, 6.7 million | The Comprehensive Result of $6.386 million surplus provided a $6.7 million increase in total assets\nfrom the previous year and contributed to net assets of $55 million on 30 June 2025 (2024 $48.8m). | `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)` |\n| $2.9 million, $3.1 million, $46.3 million, 2.9 million, 3.1 million, 46.3 million | The\nComprehensive Result of $2.9 million does not include any asset revaluations ($3.1 million\nin 2021), and net assets is $46.3 million for the financial year. | `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)` |\n| $5.86 million, $6.916 million, $52.23 million, 5.86 million, 6.916 million, 52.23 million | The Comprehensive Result of $5.86 million includes asset revaluations ($6.916 million), with\nnet assets is $52.23 million for the financial year. | `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)` |\n| $000 , $000 | Five-year financial summary (AMES Australia)\nOverview of financial records 2020–2024\n30 June *30 June *30 June *30 June *30 June\n2024 2023 2022 2021 2020\nFinancial summary\n$000 $000 $000 $000 $000\nTotal income from transactions 89,817 87,492 89,344 67,425 92,071\nTotal expenses from transactions (93,716) (88,560) (86,666) (68,272) (94,520)\nNet result from transactions (3,409) (1,068) 2,678 (847) (2,449)\nNet result for the period (3,340) 5,860 2,90 | `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)` |\n| $3.34 million, $69,000 , $48.88 million, 3.34 million, 48.88 million | The Comprehensive Result of a $3.34 million deficit includes increased financial and other\nassets of $69,000 resulting in net assets of $48.88 million on 30 June 2024. | `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)` |\n| $3.26 million, 3.26 million | MAJOR ASSETS AND INVESTMENTS (continued)\n4.2 Acquisition of entities\nOn 1 March 2022, AMES Australia acquired 51% of the shares of Kare One Pty Ltd for cash consideration of $3.26 million. | `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)` |\n| $3.78m, $6.27m, $2.26m, $56.41m, $89.34m, $67.43m | [Page 51]\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nFinancial\nFinancial Liquidity available 1.13:1 1.92:1 – 1.87:1\nsustainability to meet expenses\nas they arise\n(AMES\n(Working capital\nAustralia)\nratio)\nSurplus / (deficit) ($3.78m) $6.27m Initial rolling forecast $2.26m\nbefore was set at a time of\ndepreciation and significant uncertainty.\nexcluding capital Concerted efforts\nresulted | `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)` |\n| $0.71m, $2.35m, $6.27m | [Page 42]\nIndicator Description 2022–23 2022–23 Explanation of material 2021–22\ntitle target actual variances result\nResearch and evaluation\nEvidence- Number of 16 28 Variation reflects range of 16\nbased research and partnerships and products:\nresearch and evaluation CALD research partnering (3);\nevaluation activities Government collaborations (2);\ncapability Industry Partnerships (1);\nInsights Digest (6); Policy\nresponses (15); Social Impact\nRep | `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)` |\n| $000 , $000 | Five-year financial summary (AMES Australia)\nOverview of financial records 2021–2025\n30 June *30 June *30 June *30 June *30 June\n2025 2024 2023 2022 2021\nFinancial summary\n$000 $000 $000 $000\nTotal income from transactions 112,521 89,817 87,492 89,344 67,425\nTotal expenses from transactions (106,164) (93,226) (88,560) (86,666) (68,272)\nNet result from transactions 6,357 (3,409) (1,068) 2,678 (847)\nNet result for the period 6,386 (3,340) 5,860 2,9 | `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)` |\n| $6.386 million, $6.7 million, $55 million, $48.8m, 6.386 million, 6.7 million | The Comprehensive Result of $6.386 million surplus provided a $6.7 million increase in total assets\nfrom the previous year and contributed to net assets of $55 million on 30 June 2025 (2024 $48.8m). | `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)` |\n\n## Key Achievements\n\n- [Page 8]\nAchievements and outcomes\naligned to AMES Australia’s Social and Economic Participation Framework domains\nand AMES Australia’s strategic and enabling priorities\nFostering good health and wellbeing Purposeful education pathways\n4,245 recently arrived clients 78.25% student satisfaction in\ncompleted settlement orientation national AQTF survey\nhealth-related modules\n5,529 enrolments in education\n88 NDIS and My Aged Care programs\nclients serviced\n422 students in vocational courses\n13 podcasts on health topics, in 7 with industry-based placements\nlanguages, accessed by more than\n88,472 times MyAMES (AMES\n400 community members\ndigital LMS) was accessed\n81,449.25 direct care hours 266,923 distinct sessions in\ndelivered to Kare One clients\nonline learning app\n42 women from multicultural 1,565 users of the MyAMES Chat\nbackgrounds attended the annual\napp\nwomen’s retreat\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- MAJOR ASSETS AND INVESTMENTS (continued)\n4.2 Intangible assets\nGoodwill Total\n$’000 $’000\n2025 2025\nGross carrying amount\nOpening balance 5,938 5,938\nAdditions - -\nClosing balance 5,938 5,938\nAccumulated amortisation and impairment\nOpening balance - -\nImpairment losses charged to net result - -\nClosing balance - -\nNet book value at end of financial year 5,938 5,938\nInitial recognition\nOn 29 February 2024, AMES Australia completed the acquisition of 49% of the common shares of Kare One Pty Ltd.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Of these, 1,533\nover the past year, with participants\nindividuals secured sustainable\nreporting increased confidence, improved\nemployment, and 1,171 achieved a 26-\njob readiness, and stronger social\nweek employment milestone.\nconnections.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- [Page 9]\nAchievements and outcomes\naddressing AMES Australia’s strategic and enabling priorities\nAMES Australia’s employees Publications and events\nand volunteers\n8 responses to government inquiries\n87% of employees rate AMES and discussion papers covering\nAustralia as a truly great place to regional migration; domestic\nwork violence; migration amendment; food\nsecurity; unfair trade practices; and\n83% of employees know about Victorian Multicultural review\nthe strategic priorities; and their\nrole in implementing the priorities 673 positive print and online articles\npublished\n295 volunteers from 50 11 Impact editions published\ncountries, speaking more than 70\n2,451 broadcast and online\nlanguages; 62% women; and\ncoverage pieces\n13% from a refugee background\n14 corporate and promotional\nevents\nSocial media engagement\n5 social media channels Awards\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Overall social procurement achievements for 2024-2025\nIndicator 2024-2025\nNumber of social benefit suppliers engaged during the reporting period 17\nTotal amount spent with social benefit suppliers (direct spend) during the reporting $2,134,877\nperiod ($ GST exclusive)\nEmergency procurement\nNil reports.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Strategic priorities Supporting priorities\n• Provide integrated current core services • Build organisation capability and skills\n• Diversify service provision • Operate as a connected organisation\n• Lead in digital delivery to multicultural • Focus on influencing and partnering\ncommunity\nServices delivered in 2021–22 through Commonwealth and Victorian Government contracts\nService name\nHumanitarian Settlement Program (AMES Australia and subcontractors) 7,618 refugees\nStatus Resolution Support Services (AMES Australia and subcontractors) 554 asylum seekers\nAdult Migrant English Program (AMES Australia and subcontractors) 543 students\nSkills First (AMES Australia) 1,532 students\nSkills for Education and Employment Program (consortium) 1,390 students\nPre-accredited Language Program (AMES Australia) 1,852 students\njobactive (AMES Australia (NSW) and consortium) 26,641 job seekers\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- [pages 7,8,9,10]\n• Diversify service provision • Operate as a connected organisation\n• Lead in digital delivery to multicultural • Focus on influencing and partnering\ncommunity\nServices delivered in 2021–22 through Commonwealth and Victorian Government contracts\nService name\nHumanitarian Settlement Program (AMES Australia and subcontractors) 7,618 refugees\nStatus Resolution Support Services (AMES Australia and subcontractors) 554 asylum seekers\nAdult Migrant English Program (AMES Australia and subcontractors) 543 students\nSkills First (AMES Australia) 1,532 students\nSkills for Education and Employment Program (consortium) 1,390 students\nPre-accredited Language Program (AMES Australia) 1,852 students\njobactive (AMES Australia (NSW) and consortium) 26,641 job seekers\n2021–22 AMES Australia Annual Report [4]\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- Outcomes\nJob 26-week\nJob seekers New referrals\nplacements outcomes\njobactive – AMES Australia\n26,641 6,421 5,939 3,561\n(NSW) and consortium\nIntegrated services\nAMES Australia also delivered programs that provide integrated services for job seekers:\n• ACFE Board short programs included 3 Steps, Job Facts, Preparation for a Forklift\nLicence and Preparation for a White Card.\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- In the\nreporting period the unit:\n• supported delivery of education programs, delivering 103,000 hours of online\nlearning in English as an Additional Language and vocational education and training\nprograms\n• developed the AMES Australia online service directory to support internal and\nexternal referrals\n• developed online learning for staff and subcontractors for the delivery of the\nWorkforce Australia funded services\n• maintained multicultural sector leadership through the diversified delivery of online\nlearning and digital engagement, including to:\n– develop online learning programs for Cultural Safety for Aged Care and\nCultural Safety for the Disability sector in collaboration with Yooralla (disability\nservice provider) and DET\n– deliver online digital literacy learning\n– develop and launch an external online AMEP which delivered 17,000 hours of\nlearning\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- [Page 41]\nKey employees Mental health first aid, and 100% n/a** 100%\nmanaging stress and\nresilience\nNew starters Corporate induction, 93% 92% 93%\nincluding occupational\nhealth and safety\nOccupational health and 83% 81% 84%\nsafety/workplace health\nand safety for managers\nEqual opportunity for 87% 86% 87%\nmanagers\nAnti-bullying and anti- 86% 86% 86%\nharassment for managers\nEmployees who Predict, assess and n/a** n/a** 100%\nneed conflict- respond to aggressive/\nresolution skills to challenging behaviours\ndeal with training\naggressive clients\nManaging conflict through n/a** n/a** 100%\nnegotiation (basic and\nadvanced)\n* Many first aid programs ceased during 2021–22, though most renewals were completed by June\n2022.\n** Programs did not run due to COVID-19 restrictions.\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- THE COST OF DELIVERING SERVICES (continued)\n3.1.2 Employee benefits in the balance sheet\nProvision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service\nleave for services rendered to the reporting date and recorded as an expense during the period the services are delivered.\n$'000 $'000\n2022 2021\nCurrent provisions\nEmployee benefit – Annual leave\nUnconditional and expected to wholly settle within 12 months 2,953 3,096\nUnconditional and expected to wholly settle after 12 months 697 542\nEmployee benefit – Long service leave\nUnconditional and expected to wholly settle within 12 months 538 355\nUnconditional and expected to wholly settle after 12 months 2,497 2,222\nProvision for on-costs\nUnconditional and expected to wholly settle within 12 months 91 56\nUnconditional and expected to wholly settle after 12 months 424 353\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- OTHER ASSETS AND LIABILITIES (continued)\n5.3 Contract liabilities\n$'000 $'000\n2022 2021\nContract liabilities\nOpening balance 5,110 3,292\nAdd: Payments received for performance obligations yet to be completed during the\nperiod 25,023 24,076\nLess: Revenue recognised in the reporting period for the completion of a performance\nobligation (27,531) (22,258)\nTotal contract liabilities 2,602 5,110\nRepresented by\nCurrent contract liabilities 2,602 5,110\nNon-current contract liabilities - -\nAMES Australia recognises contract liabilities for consideration received in respect of unsatisfied performance obligations\nand reports these amounts as ‘contract liabilities’ in the balance sheet.\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- OTHER DISCLOSURES (continued)\n8.5 Related parties (continued)\nTransactions with related parties\nThe following transactions occurred between AMES Australia and organisations connected to AMES Australia’s key\nmanagement personnel during the financial year:\nOrganisation related to key 2022 2021\nmanagement personnel Key management personnel\n$'000 $'000\nDepartment of Education and Stuart Alford\nTraining (Victorian Government) Deputy Chair of Audit and Risk Committee of\n4,918 5,645\n- Payments received for VTG Department of Education and Training (Victorian\ndelivery Government)\n8.6 Remuneration of auditors\n$'000 $'000\n2022 2021\nVictorian Auditor-General’s Office\nAudit of the financial statements 48 47\nTotal remuneration of auditors 48 47\n8.7 Events after reporting date\nThe policy in connection with recognising subsequent events that are for events that occur between the end of the\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- [Page 23]\nBoard members\nAppointment term Committee Board\nduring the reporting membership meeting\nperiod attendance\n#\nDr Vanda Fortunato (Board Chair) 6/6\n2023 - 2026 &\nCatherina Toh +\n6/6\n(Deputy Chair and FARM Committee Chair) 2023 - 2026 &\n+\nTracy Le (Investment Committee Chair) 2024 - 2027 6/6\n&\nFlorence Mauwa 2024 - 2027 + 6/6\nBwe Thay 2024 - 2027 # 4/4\n#\nPhilip Davies 2024 - 2027 6/6\n&\nGrace Liang\n(Appointment concluded on 30 September 2022 - 2025 + 4/6\n2025)\nMiriam Silva\n2022 - 2025 # 5/6\n(Appointment concluded on 30 June 2025)\nMolina Asthana\n2021 - 2024 # 2/2\n(Appointment concluded on 31 October 2024)\nVedran Drakulic #\n2021 - 2024 2/2\n(Appointment concluded on 31 October 2024) &\nCatherine Scarth (CEO, Ex-officio member) 2019 - 2025 Nil 6/6\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Gayle Tierney MP 1 July 2024 to 30 June 2025\nAccountable Officer Catherine Scarth 1 July 2024 to 30 June 2025\nBoard Member and Board Chair\nDr Vanda Fortunato 1 July 2024 to 30 June 2025\nChair of Appointments, Remuneration &\nGovernance Committee\nBoard Member, Board Deputy Chair and\nChair of Finance, Audit and Risk Catherina Toh 1 July 2024 to 30 June 2025\nManagement Committee\nBoard Member Molina Asthana 1 July 2024 to 31 October 2024\nBoard Member Vedran Drakulic 1 July 2024 to 31 October 2024\nBoard Member and\nTracy Le 1 July 2024 to 30 June 2025\nChair of Investment Committee\nBoard Member Grace Liang 1 July 2024 to 30 June 2025\nBoard Member Florence Mauwa 1 July 2024 to 30 June 2025\nBoard Member Miriam Silva 1 July 2024 to 30 June 2025\nBoard Member Philip Davies 1 July 2024 to 30 June 2025\nBoard Member Bwe Thay 1 November 2024 to 30 June 2025\nRemuneration\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Board members\nAppointment term Committee Board meeting\nduring the reporting membership attendance\nperiod\nWilliam Stuart Crosby, Board Chair 2019–22 # & 5/6\nStuart Alford 2021–23 + & 6/6\nVedran Drakulic OAM 2021–24 # & 6/6\nDr Michelle Foster, Deputy Chair 2019–22 # 6/6\nCatherina Toh 2019–22 + 6/6\nTracy Le 2021–24 + & 6/6\nStelvio Vido (resigned on 23 November\n2020–23 + 2/2\n2021)\nFlorence Mauwa 2021–24 + 5/6\nMolina Asthana 2021–24 # 6/6\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\nBoard committees\nFinance, Audit and Risk Management Committee\nThe Finance, Audit and Risk Management Committee has governance responsibility for financial\nand business affairs, and reports to the Board on matters relating to financial risk, program\nperformance and resource management.\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- Gayle Tierney MP 1 July 2021 to 30 June 2022\nMinister for Higher Education\nChief Executive Officer Catherine Scarth 1 July 2021 to 30 June 2022\nBoard Member – Chair of Board and Chair\nof Appointments, Remuneration &\nWilliam Stuart Crosby 1 July 2021 to 30 June 2022\nGovernance Committee and Chair of\nInvestment Committee\nBoard Member - Deputy Chair of Board Michelle Foster 1 July 2021 to 30 June 2022\nBoard Member - Chair of Finance, Audit\nStuart Alford 1 July 2021 to 30 June 2022\nand Risk Management Committee\nBoard Member Catherina Toh 1 July 2021 to 30 June 2022\nBoard Member Tracy Le 1 July 2021 to 30 June 2022\nBoard Member Vedran Drakulic 1 July 2021 to 30 June 2022\nBoard Member Stelvio Vido 1 July 2021 to 23 November 2021\nBoard Member Florence Mauwa 1 August 2021 to 30 June 2022\nBoard Member Molina Asthana 1 August 2021 to 30 June 2022\n40\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- Board members\nAppointment term Committee Board\nduring the reporting membership meeting\nperiod attendance\nWilliam Stuart Crosby\n(Board Chair appointment concluded on 1 June 2019–23 # & 4/5\n2023)\nDr Michelle Foster\n2019–23 # 5/5\n(Appointment concluded on 1 June 2023)\nStuart Alford 2021–23 + & 6/6\nVedran Drakulic OAM\n2021–24 # & 5/6\n(Appointed as acting Board Chair from 2 June 2023)\nTracy Le 2021–24 + & 6/6\nFlorence Mauwa 2021–24 + 6/6\nMolina Asthana 2021–24 # 6/6\nMiriam Silva 2022–25 # 6/6\nGrace Liang 2022–25 + 6/6\nCatherina Toh 2023–26 + 5/6\nCatherine Scarth - - 1/1\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\n2022-23 AMES Australia Annual Report Part A: 11\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- Gayle Tierney MP 1 July 2022 to 30 June 2023\nMinister for Regional Development\nChief Executive Officer Catherine Scarth 1 July 2022 to 30 June 2023\nBoard Member (Ex-Officio) Catherine Scarth 24 May 2023 to 30 June 2023\nBoard Member - Chair of Board and Chair\nof Appointments, Remuneration &\nWilliam Stuart Crosby 1 July 2022 to 1 June 2023\nGovernance Committee and Chair of\nInvestment Committee\nBoard Member - Deputy Chair of Board Michelle Foster 1 July 2022 to 1 June 2023\nBoard Member Vedran Drakulic 1 July 2022 to 1 June 2023\nActing Chair of Board and Chair of\nAppointments, Remuneration &\nVedran Drakulic 2 June 2023 to 30 June 2023\nGovernance Committee and Chair of\nInvestment Committee\nBoard Member - Chair of Finance, Audit\nStuart Alford 1 July 2022 to 30 June 2023\nand Risk Management Committee\nBoard Member Catherina Toh 1 July 2022 to 30 June 2023\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- [pages 92,93,94,95]\nemuneration &\nWilliam Stuart Crosby 1 July 2022 to 1 June 2023\nGovernance Committee and Chair of\nInvestment Committee\nBoard Member - Deputy Chair of Board Michelle Foster 1 July 2022 to 1 June 2023\nBoard Member Vedran Drakulic 1 July 2022 to 1 June 2023\nActing Chair of Board and Chair of\nAppointments, Remuneration &\nVedran Drakulic 2 June 2023 to 30 June 2023\nGovernance Committee and Chair of\nInvestment Committee\nBoard Member - Chair of Finance, Audit\nStuart Alford 1 July 2022 to 30 June 2023\nand Risk Management Committee\nBoard Member Catherina Toh 1 July 2022 to 30 June 2023\nBoard Member Tracy Le 1 July 2022 to 30 June 2023\nBoard Member Florence Mauwa 1 July 2022 to 30 June 2023\nBoard Member Molina Asthana 1 July 2022 to 30 June 2023\nBoard Member Grace Liang 1 July 2022 to 30 June 2023\n44\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- Transactions with related parties\nThe following transactions occurred between AMES Australia and organisations connected to AMES Australia’s key\nmanagement personnel during the financial year:\nOrganisation related to key 2023 2022\nmanagement personnel Key management personnel\n$'000 $'000\nDepartment of Education (Victorian Stuart Alford\nGovernment) Deputy Chair of Audit and Risk Committee of\n4,534 4,918\n- Payments received for VTG Department of Education and Training (Victorian\ndelivery Government)\n8.6 Remuneration of auditors\nConsolidated AMES Australia\n$'000 $'000 $'000 $'000\n2023 2022 2023 2022\nVictorian Auditor-General’s Office\nAudit of the financial statements 68 77 52 48\nTotal remuneration of auditors 68 77 52 48\n47\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- Board members\nAppointment term Committee Board\nduring the reporting membership meeting\nperiod attendance\n#\nDr Vanda Fortunato (Board Chair) 2023–26 5/5\n&\nVedran Drakulic (Deputy Chair) 2021–24 # & 6/6\n+\nCatherina Toh (FARM Committee Chair) 2023–26 6/6\n&\n+\nTracy Le (Investment Committee Chair) 2021–24 4/6\n&\nFlorence Mauwa 2021–24 + 6/6\nMolina Asthana 2021–24 # 6/6\nMiriam Silva 2022–25 # 5/6\nGrace Liang (On leave of absence from 18\n2022–25 + 4/4\nMarch to 30 September 2024)\nCatherine Scarth (CEO) - - 6/6\nStuart Alford (Appointment concluded on 31\n2021–23 + 0/0\nJuly 2023)\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance\n& Committee and Investment Committee\nAMES Australia Annual Report | 2023-2024 Part AP:a 1g6e\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- Gayle Tierney MP 1 July 2023 to 30 June 2024\nBoard Member and Chief Executive Officer Catherine Scarth 1 July 2023 to 30 June 2024\nBoard Member and Acting Board Chair, 1 July 2023 to 10 September 2023\nand Acting Chair of Appointments,\nRemuneration & Governance Committee\nVedran Drakulic\nand Acting Chair of Investment Committee\nDeputy Board Chair 11 September 2023 to 30 June 2024\nBoard Member and Board Chair 11 September 2023 to 30 June 2024\nChair of Appointments, Remuneration & Dr Vanda Fortunato\nGovernance Committee and Chair of\nInvestment Committee 11 September 2023 to 29 October 2023\nBoard Member and Chair of Finance, Audit\nStuart Alford 1 July 2023 to 31 July 2023\nand Risk Management Committee\nBoard Member Molina Asthana 1 July 2023 to 30 June 2024\nBoard Member 1 July 2023 to 30 June 2024\nTracy Le\nChair of Investment Committee 30 October 2023 to 30 June 2024\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- Work Health and Safety Report 2024-2025\nTotal number of incidents and injuries reported 71\n(employees and clients)\nNumber of incidents and injuries (employees only) 36\nLost time injuries (< 10 days) (LTI) NSW – 30 days\nSA – 10 days\nVIC – 10 days\nWork Cover claims accepted 2024/2025\nVictoria – 1 Physical injury (Medical and like Claim) VIC - 1\nNew South Wales - 1 Psychological stress\n2 Physical injury NSW- 3\nLTI days (Work Cover) NSW – 274 days\nWork Cover premium (VIC, NSW, SA) $591,516\nWith a strong focus on risk management, workplace relationship obstacles - identified as a\npsychosocial hazard - were effectively managed to prevent escalation into psychosocial injuries or\nWork Cover claims.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Financial instruments, contingencies and valuation judgements 30\nfinancial\nstatements Financial instruments, financial risk management, contingent assets and liabilities, fair\n(continued) value determination\n7.1 Financial instruments specific disclosures 30\n7.2 Contingent assets and contingent liabilities 32\n7.3 Fair value determination 33\n8.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Other disclosures 35\n8.1 Ex-gratia payments 35\n8.2 Other economic flows included in net result 35\n8.3 Responsible persons 36\n8.4 Remuneration of executive 36\n8.5 Related parties 37\n8.6 Remuneration of auditors 38\n8.7 Controlled entities 38\n8.8 Events after reporting date 38\nThe financial report was authorised for issue by the Board members on 1 September 2025.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n\n## Corporate Values and Operating Culture\n\n- Other economic flows included in net result\nConsolidated AMES Australia\n$'000 $'000 $'000 $'000\n2025 2024 2025 2024\nNet gain/(loss) on non-financial asset\nProceed from sale of physical assets 35 74 20 35\nLess written down value (1) (8) (1) (8)\nTotal net gain/(loss) on non-financial assets 34 66 19 27\nOther gains/(losses) from other economic flows\nNet gain/(loss) arising from revaluation of long service\nleave liability 10 42 10 42\nTotal other gains/(losses) from other economic\nflows 10 42 10 42\nTotal other economic flows included in net result 44 108 29 69\n35\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- Other economic flows included in net result\n$'000 $'000\n2022 2021\nNet gain/(loss) on non-financial asset\nImpairment loss - (773)\nProceed from sale of physical assets 41 85\nLess written down value (11) (40)\nTotal net gain/(loss) on non-financial assets 30 (728)\nOther gains/(losses) from other economic flows\nNet gain/(loss) arising from revaluation of long service leave liability 197 336\nTotal from other economic flows 227 (392)\n39\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- Other economic flows included in net result\nConsolidated AMES Australia\n$'000 $'000 $'000 $'000\n2023 2022 2023 2022\nNet gain/(loss) on non-financial asset\nImpairment loss - - - -\nProceed from sale of physical assets 32 41 32 41\nLess written down value (1) (11) (1) (11)\nTotal net gain/(loss) on non-financial assets 31 30 31 30\nOther gains/(losses) from other economic flows\nNet gain/(loss) arising from revaluation of long service\nleave liability (19) 197 (19) 197\nTotal from other economic flows 12 227 12 227\n43\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)`\n- Other economic flows included in net result\nConsolidated AMES Australia\n$'000 $'000 $'000 $'000\n2024 2023 2024 2023\nNet gain/(loss) on non-financial asset\nImpairment loss - - - -\nProceed from sale of physical assets 74 32 35 32\nLess written down value (8) (1) (8) (1)\nTotal net gain/(loss) on non-financial assets 66 31 27 31\nOther gains/(losses) from other economic flows\nNet gain/(loss) arising from revaluation of long service\nleave liability 42 (19) 42 (19)\nTotal from other economic flows 108 12 69 12\n44\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)`\n- 5.2.2 Contract liabilities\nConsolidated AMES Australia\n$'000 $'000 $'000 $'000\n2025 2024 2025 2024\nContract liabilities 1,831 1,654 1,709 1,527\nRepresented by:\nCurrent contract liabilities 1,831 1,654 1,709 1,527\nNon-current contract liabilities - - - -\nContract liabilities include consideration received in advance from customers in respect to Education, Employment and\nSettlement service delivery.\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf (https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf)`\n- In the\nreporting period the unit:\n• supported delivery of education programs, delivering 103,000 hours of online\nlearning in English as an Additional Language and vocational education and training\nprograms\n• developed the AMES Australia online service directory to support internal and\nexternal referrals\n• developed online learning for staff and subcontractors for the delivery of the\nWorkforce Australia funded services\n• maintained multicultural sector leadership through the diversified delivery of online\nlearning and digital engagement, including to:\n– develop online learning programs for Cultural Safety for Aged Care and\nCultural Safety for the Disability sector in collaboration with Yooralla (disability\nservice provider) and DET\n– deliver online digital literacy learning\n– develop and launch an external online AMEP which delivered 17,000 hours of\nlearning\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- Supply Nation registered businesses\n2021–22 2020–21\nFresh Start Australia Pty Ltd $0 $1,407\nIntegrity Health & Safety Pty Ltd $0 $70\nJ Herro Pty Ltd $373 $692\nNallawilli Office Wares (NOW) $6,096 $7,415\nPosition Promo Pty Ltd $1,299 $1,212\nTotal expenditure (ex GST) $7,768 $10,796\nAMES Australia also expanded its Indigenous enterprise relationships with engagements\nwith Supply Nation registered Indigenous enterprises as follows:\n• Little Rocket Agency, $4,800 (exclusive of GST), in assistance with the development\nof AMES Australia’s Gender Equality Plan.\n• Wurundjeri Cultural Heritage Aboriginal Corporation, $605 (exclusive of GST), in\ndelivery of Welcome to Country service.\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n- THE COST OF DELIVERING SERVICES (continued)\n3.1.2 Employee benefits in the balance sheet\nProvision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service\nleave for services rendered to the reporting date and recorded as an expense during the period the services are delivered.\n$'000 $'000\n2022 2021\nCurrent provisions\nEmployee benefit – Annual leave\nUnconditional and expected to wholly settle within 12 months 2,953 3,096\nUnconditional and expected to wholly settle after 12 months 697 542\nEmployee benefit – Long service leave\nUnconditional and expected to wholly settle within 12 months 538 355\nUnconditional and expected to wholly settle after 12 months 2,497 2,222\nProvision for on-costs\nUnconditional and expected to wholly settle within 12 months 91 56\nUnconditional and expected to wholly settle after 12 months 424 353\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py <entity>` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `pages/about.html` - pages - https://www.ames.net.au/about/research-and-policy\n- `pages/annual-reports-index.html` - pages - https://www.ames.net.au/about/corporate-documents-policies-procurement/annual-reports\n- `pages/annual-reports-index__00.html` - pages - https://www.ames.net.au/about/corporate-documents-policies-procurement/annual-reports\n- `pages/contact.html` - pages - https://www.ames.net.au/\n- `pages/homepage.html` - pages - https://www.ames.net.au/\n- `pages/structure.html` - pages - https://www.ames.net.au/about/organisation\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pdf` - other-pdfs - https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf` - other-pdfs - https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf` - other-pdfs - https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf` - other-pdfs - https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf\n- `other-pdfs/Privacy-20Policy-20Final-2022042025.pdf` - other-pdfs - https://www.ames.net.au/sites/default/files/2025-10/Privacy%20Policy%20Final%2022042025.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.\n- No global comparison/case-study sources found.",
  "legislation_md": "# AMES Australia - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:35:42.205398+00:00\n**Entity ID**: S-VIC-029\n**Jurisdiction**: Victoria\n**Portfolio**: \n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 11\n- Unique legislation references found: 27\n\n| Type | Count |\n|---|---:|\n| Act | 26 |\n| Code | 1 |\n\n## Legislation References\n\n### Financial Management Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 35\n**Register search**: https://www.legislation.vic.gov.au/search?q=Financial+Management+Act+1994\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- year financial summary 48\nDisclosure index 50\nPART B: FINANCIAL STATEMENTS 52\nAMES Australia Annual Financial Report for the year\nended 30 June 2022 (pages 1–44)\n\n[page 4]\nPART A: REPORT OF OPERATIONS\nDeclaration in Report of Operations\nIn accordance with the Financial Management Act 1994, I am pleased to present the AMES\nAustralia Annual Report for the year ending 30 June 2022.\nWilliam Stuart Crosby\nAMES Australia Board Chair\n1 September 2022\nAttestation for financial management compliance with Standing\nDirection 5.1.4\nAMES Australia Financia\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- l Management Compliance Attestation Statement\nI, William Stuart Crosby, on behalf of the Board of AMES Australia (Responsible Body), certify that\nAMES Australia has no material compliance deficiency with respect to the applicable Standing\nDirections under the Financial Management Act 1994 and Instructions.\nWilliam Stuart Crosby\nAMES Australia Board Chair\n29 August 2022\n2021–22 AMES Australia Annual Report [1]\n\n[page 5]\nJoint statement from the Board\nChair and CEO of AMES\nAustralia\nThe recent past has presented extraordinary challenges for AMES\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- rips\nThere were 2 overseas trips during the reporting period. AMES Australia complies with\nthe Victorian public sector travel principles.\nAdditional information available on request\nIn compliance with the requirements of the Standing Directions 2018 under the Financial\nManagement Act 1994 and subject to the provisions of the FOI Act, information retained by\nAMES Australia includes:\n• a statement that declarations of pecuniary interests have been duly completed by all\nrelevant officers\n• details of shares held by a senior officer as nominee, or\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- ns\nLegislation\nFreedom of Information Act 1982 Part A page 42\nBuilding Act 1993 Part A page 28\nPublic Interest Disclosures Act 2012 Part A page 41\nCarers Recognition Act 2012 Part A page 42\nDisability Act 2006 Part A page 34\nLocal Jobs Act 2003 Part A page 45\nFinancial Management Act 1994 Part B page 3\n2021–22 AMES Australia Annual Report [51]\n\n[page 55]\nPART B: FINANCIAL STATEMENTS\nAMES Australia Annual Financial Report for the year ended 30 June 2022\n2021–22 AMES Australia Annual Report [52]\n\n[page 56]\nAMES AUSTRALIA\nANNUAL FINANCIAL REPORT\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- e financial report presents fairly, in all material respects, the financial\nposition of the entity as at 30 June 2022 and its financial performance and cash flows for the\nyear then ended in accordance with the financial reporting requirements of Part 7 of the\nFinancial Management Act 1994 and applicable Australian Accounting Standards.\nBasis for I have conducted my audit in accordance with the Audit Act 1994 which incorporates the\nOpinion Australian Auditing Standards. I further describe my responsibilities under that Act and\nthose standards i\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n\n### Public Interest Disclosures Act 2012\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 16\n**Register search**: https://www.legislation.vic.gov.au/search?q=Public+Interest+Disclosures+Act+2012\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- oyee who\nsuspects that a breach has occurred or will occur is encouraged to report the matter to the\nPeople and Development Unit. No employee will be disadvantaged or prejudiced if they\nreport in good faith. All reports will be acted on and kept confidential.\nPublic Interest Disclosures Act 2012\nAMES Australia aims for transparency and accountability. It does not tolerate improper\nconduct, or reprisals against persons who disclose such conduct. In accordance with the\nPublic Interest Disclosures Act 2012 and guidelines provided by the Integrity and Ov\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- reports will be acted on and kept confidential.\nPublic Interest Disclosures Act 2012\nAMES Australia aims for transparency and accountability. It does not tolerate improper\nconduct, or reprisals against persons who disclose such conduct. In accordance with the\nPublic Interest Disclosures Act 2012 and guidelines provided by the Integrity and Oversight\nCommittee and the Independent Broad-based Anti-Corruption Commission (IBAC), AMES\nAustralia:\n• encourages and assists people to report improper conduct and detrimental action\n• keeps confidential the disc\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- he CEO (Principal Officer) must notify IBAC of all instances of suspected corrupt conduct\noccurring in the organisation, in accordance with AMES Australia’s Fraud, Corruption and\nOther Losses Procedure.\nAMES Australia did not receive any disclosures under the Public Interest Disclosures Act\n2012 during the reporting period. The AMES Australia Public Interest Disclosure Policy is\navailable on the website: www.ames.net.au/about/corporate-documents.\n2021–22 AMES Australia Annual Report [41]\n\n[page 45]\nFreedom of Information\nAMES Australia complies with\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- d benefit superannuation obligations Part B page 14\nFRD 114 Financial Instruments – general government entities Part B page 29–30\nand public non-financial corporations\nLegislation\nFreedom of Information Act 1982 Part A page 42\nBuilding Act 1993 Part A page 28\nPublic Interest Disclosures Act 2012 Part A page 41\nCarers Recognition Act 2012 Part A page 42\nDisability Act 2006 Part A page 34\nLocal Jobs Act 2003 Part A page 45\nFinancial Management Act 1994 Part B page 3\n2021–22 AMES Australia Annual Report [51]\n\n[page 55]\nPART B: FINANCIAL STATEMENTS\nAMES\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- oyee who\nsuspects that a breach has occurred or will occur is encouraged to report the matter to the\nPeople and Development Unit. No employee will be disadvantaged or prejudiced if they\nreport in good faith. All reports will be acted on and kept confidential.\nPublic Interest Disclosures Act 2012\nAMES Australia aims for transparency and accountability. It does not tolerate improper\nconduct, or reprisals against persons who disclose such conduct. In accordance with the\nPublic Interest Disclosures Act 2012 and guidelines provided by the Integrity and Ov\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n\n### Education and Training Reform Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 15\n**Register search**: https://www.legislation.vic.gov.au/search?q=Education+and+Training+Reform+Act+2006\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- On 1 March 2001, the Council of Adult Education Act 1981 was\nrepealed, and the institution continued as Adult Multicultural Education Services under the Adult,\nCommunity and Further Education Act 1981. Since 1 July 2007, AMES Australia has operated under\nthe Education and Training Reform Act 2006. In August 2015, the Governor in Council made an\norder to change the name of Adult Multicultural Education Services (AMES) to AMES Australia.\nAMES Australia is a statutory authority governed by a board, accountable to the Victorian Minister\nfor Training and S\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- ope of freedom of information can be obtained\nfrom the AMES Australia website: www.ames.net.au/about/corporate-documents.\nFees and charges\nFees and charges are levied according to the Ministerial Directions to Adult Education\nInstitutions made pursuant to the Education and Training Reform Act 2006. No additional\ncompulsory non-academic fees, subscriptions or charges are levied on AMES Australia\nclients in government funded programs. The current fees and charges schedule is available\non the AMES Australia website: www.ames.net.au/students/fees.\nCarers R\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- AUSTRALIA\nANNUAL FINANCIAL REPORT\nFOR THE YEAR ENDED 30 JUNE 2022\n1. ABOUT THIS REPORT\nAMES Australia is an autonomous Adult Education Institution, accountable to the Victorian Minister for Training and Skills.\nIt is governed by a Board established under the Education and Training Reform Act 2006.\nIts principal address is:\nAMES Australia\n1 Little Collins St\nMelbourne VIC 3000\n1.1 Basis of preparation\nThese financial statements are in Australian dollars and the historical cost convention is used unless a different\nmeasurement basis is specifically disc\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- Australian society.\nVedran Drakulic OAM Catherine Scarth\nActing Board Chair Chief Executive Officer\n2022-23 AMES Australia Annual Report Part A: 7\n\n[page 8]\nAbout AMES Australia\nAMES Australia is a Victorian statutory authority established and informed by the Education\nand Training Reform Act 2006. AMES Australia demonstrates its public value through its\nseamless end-to-end settlement services; and shares expertise with all layers of\ngovernment, multicultural communities, and other organisations – locally, nationally and\ninternationally – to develop po\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- On 1 March 2001, the Council of Adult Education Act\n1981 was repealed, and the institution continued as Adult Multicultural Education Services\nunder the Adult, Community and Further Education Act 1981. Since 1 July 2007, AMES\nAustralia has operated under the Education and Training Reform Act 2006 (the Act). In\nAugust 2015, the Governor in Council made an order to change the name of Adult\nMulticultural Education Services (AMES) to AMES Australia.\nThrough the Education Legislation Amendment (Adult and Community Education and Other\nMatters) Bill 2022, re\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n\n### Carers Recognition Act 2012\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://www.legislation.vic.gov.au/search?q=Carers+Recognition+Act+2012\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- Act 2006. No additional\ncompulsory non-academic fees, subscriptions or charges are levied on AMES Australia\nclients in government funded programs. The current fees and charges schedule is available\non the AMES Australia website: www.ames.net.au/students/fees.\nCarers Recognition Act 2012\nAMES Australia recognises the role of carers and the importance of care relationships in the\ncommunity. AMES Australia endeavours to assist its employees achieve their personal,\nfamily and relationship goals by facilitating flexibility in employment and worki\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- FRD 114 Financial Instruments – general government entities Part B page 29–30\nand public non-financial corporations\nLegislation\nFreedom of Information Act 1982 Part A page 42\nBuilding Act 1993 Part A page 28\nPublic Interest Disclosures Act 2012 Part A page 41\nCarers Recognition Act 2012 Part A page 42\nDisability Act 2006 Part A page 34\nLocal Jobs Act 2003 Part A page 45\nFinancial Management Act 1994 Part B page 3\n2021–22 AMES Australia Annual Report [51]\n\n[page 55]\nPART B: FINANCIAL STATEMENTS\nAMES Australia Annual Financial Report for the y\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- Act 2006. No additional\ncompulsory non-academic fees, subscriptions or charges are levied on AMES Australia\nclients in government funded programs. The current fees and charges schedule is available\non the AMES Australia website: www.ames.net.au/students/fees\nCarers Recognition Act 2012\nAMES Australia recognises the role of carers and the importance of care relationships in\n2022-23 AMES Australia Annual Report Part A: 37\n\n[page 38]\nthe community. AMES Australia endeavours to assist its employees achieve their personal,\nfamily and relationshi\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- s Part B: 15\nFRD 114 Financial Instruments – general government entities Part B: 31-32\nand public non-financial corporations\nLegislation\nFreedom of Information Act 1982 Part A: 37\nBuilding Act 1993 Part A: 23\nPublic Interest Disclosures Act 2012 Part A: 36-37\nCarers Recognition Act 2012 Part A: 37-38\nDisability Act 2006 Part A: 30\nLocal Jobs Act 2003 Part A: 40\nFinancial Management Act 1994 Part B: 9\n2022-23 AMES Australia Annual Report Part A: 45\n\n[page 46]\nPART B: FINANCIAL STATEMENTS\nAMES Australia Annual Financial Report for the year end\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- AMES Australia provides access to information outside of the formal FOI process through\nproactive and informal release, where possible. During the reporting period, AMES Australia\ndid not receive any requests under the formal FOI process.\nCompliance with the Carers Recognition Act 2012\nAMES Australia recognises the role of carers and the importance of care relationships in the\ncommunity. AMES Australia endeavours to assist its employees achieve their personal,\nfamily and relationship goals by facilitating flexibility in employment and worki\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n\n### Council of Adult Education Act 1981\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://www.legislation.vic.gov.au/search?q=Council+of+Adult+Education+Act+1981\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- ES\nAustralia has grown to be Australia’s pre-eminent service provider supporting multiculturalism and\nhelping hundreds of thousands of people build new lives in Australia.\nAMES Australia was established under the Education Act 1958 and reconstituted under the Council\nof Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act 1981 was\nrepealed, and the institution continued as Adult Multicultural Education Services under the Adult,\nCommunity and Further Education Act 1981. Since 1 July 2007, AMES Australia has operated under\nthe\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- ce provider supporting multiculturalism and\nhelping hundreds of thousands of people build new lives in Australia.\nAMES Australia was established under the Education Act 1958 and reconstituted under the Council\nof Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act 1981 was\nrepealed, and the institution continued as Adult Multicultural Education Services under the Adult,\nCommunity and Further Education Act 1981. Since 1 July 2007, AMES Australia has operated under\nthe Education and Training Reform Act 2006. In August 2015, t\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- ustralia has grown to be recognised as a pre-eminent service provider supporting\nmulticulturalism and helping hundreds of thousands of people build new lives in Australia.\nAMES Australia was established under the Education Act 1958 and reconstituted under the\nCouncil of Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act\n1981 was repealed, and the institution continued as Adult Multicultural Education Services\nunder the Adult, Community and Further Education Act 1981. Since 1 July 2007, AMES\nAustralia has operated under the\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- ce provider supporting\nmulticulturalism and helping hundreds of thousands of people build new lives in Australia.\nAMES Australia was established under the Education Act 1958 and reconstituted under the\nCouncil of Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act\n1981 was repealed, and the institution continued as Adult Multicultural Education Services\nunder the Adult, Community and Further Education Act 1981. Since 1 July 2007, AMES\nAustralia has operated under the Education and Training Reform Act 2006 (the Act). In\nAugu\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- ustralia has grown to be recognised as a pre-eminent service provider supporting\nmulticulturalism and helping hundreds of thousands of people build new lives in Australia.\nAMES Australia was established under the Education Act 1958 and reconstituted under the\nCouncil of Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act\n1981 was repealed, and the institution continued as Adult Multicultural Education Services\nunder the Adult, Community and Further Education Act 1981. Since 1 July 2007, AMES\nAustralia has operated under the\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n\n### Public Administration Act 2004\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://www.legislation.vic.gov.au/search?q=Public+Administration+Act+2004\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- eeker Program\nSamantha Blake\nGeneral Manager Education and Participation\nMirta Gonzalez\nGeneral Manager Employment\nPeter Harrison\nExecutive data\nA member of the Senior Executive Service (SES) is defined as a person employed as an executive under\nPart 3 of the Public Administration Act 2004 or a person to whom the Victorian Government’s Public Entity\nExecutive Remuneration Policy applies.\nSES as at 30 June 2022\nSelf-\nClass Male Female\ndescribed\nPESES-2 0 1 0\nPESES-1 1 4 0\nSES who left during financial year 2021–22 1 0 0\nSES reported as at 30 Jun\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- been correctly\nclassified in workforce data collections.\nPublic sector values and employment principles\nAMES Australia has adopted the Code of Conduct for Victorian Public Sector Employees,\nwhich sets standards for adherence to the public sector values of the Public Administration\nAct 2004. These standards have been included in all AMES Australia employment contracts\nand are binding on all employees. Internal policies and procedures aim to maintain high\nethical standards, good corporate behaviour and strong accountability.\nAMES Australia implem\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- Participation\nMirta Gonzalez\nGeneral Manager Employment\nPeter Harrison\n2022-23 AMES Australia Annual Report Part A: 12\n\n[page 13]\nExecutive data\nA member of the Senior Executive Service (SES) is defined as a person employed as an\nexecutive under Part 3 of the Public Administration Act 2004 or a person to whom the\nVictorian Government’s Public Entity Executive Remuneration Policy applies.\nSES as at 30 June 2023\nSelf-\nClass Male Female\ndescribed\nPESES-3 0 1 0\nPESES-2 1 2 0\nPESES-1 0 2 0\nSES who left during financial year 2022–23 0 0 0\nSES reporte\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- e been correctly\nclassified in workforce data collections.\nPublic sector values and employment principles\nAMES Australia abides by the Code of Conduct for Victorian Public Sector Employees,\nwhich sets standards for adherence to the public sector values of the Public Administration\nAct 2004. These standards have been included in all AMES Australia employment contracts\nand are binding on all employees. Internal policies and procedures aim to maintain high\nethical standards, good corporate behaviour and strong accountability.\nAMES Australia implem\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- Investment Committee considers and makes recommendations to the Board on matters\nrelating to investment in and expansion of current business in a financially sustainable\nmanner.\nExecutive data\nMembers of the Senior Executive Service (SES) under Part 3 of the Public Administration Act\n2004 (PAA) as of 30 June 2024. Refer below for total number of SES for AMES Australia\nbroken down by gender.\nClass Male Female Self- described\nPESES-3 0 1 0\nPESES-2 1 2 0\nPESES-1 1 1 0\nSES who left during financial year 2023–2024 0 1 0\nSES reported as of 30 June 2\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n\n### Local Jobs Act 2003\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://www.legislation.vic.gov.au/search?q=Local+Jobs+Act+2003\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- and public non-financial corporations\nLegislation\nFreedom of Information Act 1982 Part A page 42\nBuilding Act 1993 Part A page 28\nPublic Interest Disclosures Act 2012 Part A page 41\nCarers Recognition Act 2012 Part A page 42\nDisability Act 2006 Part A page 34\nLocal Jobs Act 2003 Part A page 45\nFinancial Management Act 1994 Part B page 3\n2021–22 AMES Australia Annual Report [51]\n\n[page 55]\nPART B: FINANCIAL STATEMENTS\nAMES Australia Annual Financial Report for the year ended 30 June 2022\n2021–22 AMES Australia Annual Report [52]\n\n[pag\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- Part B: 31-32\nand public non-financial corporations\nLegislation\nFreedom of Information Act 1982 Part A: 37\nBuilding Act 1993 Part A: 23\nPublic Interest Disclosures Act 2012 Part A: 36-37\nCarers Recognition Act 2012 Part A: 37-38\nDisability Act 2006 Part A: 30\nLocal Jobs Act 2003 Part A: 40\nFinancial Management Act 1994 Part B: 9\n2022-23 AMES Australia Annual Report Part A: 45\n\n[page 46]\nPART B: FINANCIAL STATEMENTS\nAMES Australia Annual Financial Report for the year ended 30 June 2023.\n2022-23 AMES Australia Annual Report\n\n[page 47]\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- no emergency procurement\nactivations, resulting in nil spending for emergency procurements during the reporting period.\nProcurement complaints\nNil reports. No procurement complaints were received in the reporting period.\nLocal Jobs First\nNil reports under the Local Jobs Act 2003. During the reporting period there were no projects\nor procurements valued at $3 million or more in metropolitan Melbourne or $1 million or more\nin regional Victoria. AMES Australia did not initiate any construction projects valued at $20\nmillion or more.\nInf\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- rt B: 32\nand public non-financial corporations\nLegislation\nBuilding Act 1993 Part A: 24\nCarers Recognition Act 2012 Part A: 23-24\nDisability Act 2006 Part A: 24\nFinancial Management Act 1994 Part B: 8\nFreedom of Information Act 1982 (Vic) (FOI Act) Part A: 23\nLocal Jobs Act 2003 Part A: 25\nPublic Interest Disclosures Act 2012 Part A: 22\nAMES Australia Annual Report | 2023-2024 Part PAa: g2e9\n\n[page 36]\nPART B: FINANCIAL STATEMENTS\nAMES Australia Annual Financial Report for the year ended 30 June 2024.\nAMES Australia Annual Report | 2\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- no emergency procurement activations,\nresulting in nil spending for emergency procurements during the reporting period.\nProcurement complaints\nNil reports. No procurement complaints were received in the reporting period.\nLocal Jobs First\nNil reports under the Local Jobs Act 2003. During the reporting period there were no projects or\nprocurements valued at $3 million or more in metropolitan Melbourne or $1 million or more in\nregional Victoria. AMES Australia did not initiate any construction projects valued at $20 million or\nmore.\nInf\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n### Freedom of Information Act 1982\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://www.legislation.vic.gov.au/search?q=Freedom+of+Information+Act+1982\n\n**Sources**:\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n- `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n**Evidence contexts**:\n- ot receive any disclosures under the Public Interest Disclosures Act\n2012 during the reporting period. The AMES Australia Public Interest Disclosure Policy is\navailable on the website: www.ames.net.au/about/corporate-documents\nApplication and operation of the Freedom of Information Act 1982\nAMES Australia complies with the Freedom of Information (FOI) Act 1982 in a fair, objective,\nand unbiased manner. AMES Australia also ensures that all its statutory requirements are\nmet, and that applicants are kept informed of the process and progress of the\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- 114 Financial Instruments – general government entities Part B: 32\nand public non-financial corporations\nLegislation\nBuilding Act 1993 Part A: 24\nCarers Recognition Act 2012 Part A: 23-24\nDisability Act 2006 Part A: 24\nFinancial Management Act 1994 Part B: 8\nFreedom of Information Act 1982 (Vic) (FOI Act) Part A: 23\nLocal Jobs Act 2003 Part A: 25\nPublic Interest Disclosures Act 2012 Part A: 22\nAMES Australia Annual Report | 2023-2024 Part PAa: g2e9\n\n[page 36]\nPART B: FINANCIAL STATEMENTS\nAMES Australia Annual Financial Report for the year ended\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- ot receive any disclosures under the Public Interest Disclosures Act 2012\nduring the reporting period. The AMES Australia Public Interest Disclosure Policy is available on the\nwebsite: www.ames.net.au/about/corporate-documents\nApplication and operation of the Freedom of Information Act 1982\nAMES Australia complies with the Freedom of Information (FOI) Act 1982 in a fair, objective, and\nunbiased manner. AMES Australia also ensures that all its statutory requirements are met, and that\napplicants are kept informed of the process and progress of the\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n- D 114 Financial Instruments – general government entities and Part B: 23\npublic non-financial corporations\nLegislation\nBuilding Act 1993 Part A: 25\nCarers Recognition Act 2012 Part A: 24\nDisability Act 2006 Part A: 25\nFinancial Management Act 1994 Part B: iii\nFreedom of Information Act 1982 (Vic) (FOI Act) Part A: 24\nLocal Jobs Act 2003 Part A: 26\nPublic Interest Disclosures Act 2012 Part A: 23\nAMES Australia Annual Report | 2024-2025 Part AP:a g2e9\n\n[page 36]\nPART B: FINANCIAL STATEMENTS\nAMES Australia Annual Financial Report for the year ended\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n- owned by funding bodies/Government authorities are not\nunder AMES Australia’s control. AMES Australia does not accept any responsibility for the\nmaintenance and security of such systems.\nAccessing and updating personal information\nPrivacy legislation and the Freedom of Information Act 1982 (Cth) provide an individual a general\nright to access personal information held by AMES Australia and request that any inaccuracies be\ncorrected.\nAMES Australia will take reasonable steps to make appropriate corrections to personal information.\nIf a correctio\n  Source: `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n### Adult, Community and Further Education Act 1981\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.vic.gov.au/search?q=Adult%2C+Community+and+Further+Education+Act+1981\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- established under the Education Act 1958 and reconstituted under the Council\nof Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act 1981 was\nrepealed, and the institution continued as Adult Multicultural Education Services under the Adult,\nCommunity and Further Education Act 1981. Since 1 July 2007, AMES Australia has operated under\nthe Education and Training Reform Act 2006. In August 2015, the Governor in Council made an\norder to change the name of Adult Multicultural Education Services (AMES) to AMES Australia.\nAMES Australia is a\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- established under the Education Act 1958 and reconstituted under the\nCouncil of Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act\n1981 was repealed, and the institution continued as Adult Multicultural Education Services\nunder the Adult, Community and Further Education Act 1981. Since 1 July 2007, AMES\nAustralia has operated under the Education and Training Reform Act 2006 (the Act). In\nAugust 2015, the Governor in Council made an order to change the name of Adult\nMulticultural Education Services (AMES) to AMES Australia.\nThrough th\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- established under the Education Act 1958 and reconstituted under the\nCouncil of Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act\n1981 was repealed, and the institution continued as Adult Multicultural Education Services\nunder the Adult, Community and Further Education Act 1981. Since 1 July 2007, AMES\nAustralia has operated under the Education and Training Reform Act 2006 (the Act). In\nAugust 2015, the Governor in Council made an order to change the name of Adult\nMulticultural Education Services (AMES) to AMES Australia.\nObjectives\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- established under the Education Act 1958 and reconstituted under the\nCouncil of Adult Education Act 1981. On 1 March 2001, the Council of Adult Education Act\n1981 was repealed, and the institution continued as Adult Multicultural Education Services\nunder the Adult, Community and Further Education Act 1981. Since 1 July 2007, AMES Australia\nhas operated under the Education and Training Reform Act 2006 (the Act). In August 2015, the\nGovernor in Council made an order to change the name of Adult Multicultural Education Services\n(AMES) to AMES Australia.\nObjectives\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n### Income Tax Assessment Act 1997\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.vic.gov.au/search?q=Income+Tax+Assessment+Act+1997\n\n**Sources**:\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- profit/(loss) before income tax\n@ 30% (2023: 30%) 242 292 - -\nAdd: tax effect on non-allowable items\nDeferred tax assets previously not recognised 2 1 - -\nIncome tax (benefit) / expense 244 293 - -\nIncome tax\nAMES Australia is exempt from income tax under the Income Tax Assessment Act 1997 (Cth). However, its controlled\nentity Kare One Pty Ltd is not income tax exempt under the Income Tax Assessment Act 1997 (Cth).\nCurrent tax\nThe charge for current income tax expense is based on the profit/(loss) for the year adjusted for any non-assessable or\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- previously not recognised 2 1 - -\nIncome tax (benefit) / expense 244 293 - -\nIncome tax\nAMES Australia is exempt from income tax under the Income Tax Assessment Act 1997 (Cth). However, its controlled\nentity Kare One Pty Ltd is not income tax exempt under the Income Tax Assessment Act 1997 (Cth).\nCurrent tax\nThe charge for current income tax expense is based on the profit/(loss) for the year adjusted for any non-assessable or\ndisallowed items. It is calculated using the tax rates that have been enacted or are substantially enacted by the balanc\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- it) on profit/(loss) before\nincome tax @ 30% (2024: 30%) 134 246\nAdd: tax effect on non-allowable items\nDeferred tax assets previously not recognised (15) (2)\nIncome tax (benefit) / expense 119 244\nIncome tax\nAMES Australia is exempt from income tax under the Income Tax Assessment Act 1997 (Cth). However, its controlled\nentity Kare One Pty Ltd is not income tax exempt under the Income Tax Assessment Act 1997 (Cth).\nCurrent tax\nThe charge for current income tax expense is based on the profit/(loss) for the year adjusted for any non-assessable or\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n- ts previously not recognised (15) (2)\nIncome tax (benefit) / expense 119 244\nIncome tax\nAMES Australia is exempt from income tax under the Income Tax Assessment Act 1997 (Cth). However, its controlled\nentity Kare One Pty Ltd is not income tax exempt under the Income Tax Assessment Act 1997 (Cth).\nCurrent tax\nThe charge for current income tax expense is based on the profit/(loss) for the year adjusted for any non-assessable or\ndisallowed items. It is calculated using the tax rates that have been enacted or are substantially enacted by the balanc\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n### Information (FOI) Act 1982\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.vic.gov.au/search?q=Information+%28FOI%29+Act+1982\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- . The AMES Australia Public Interest Disclosure Policy is\navailable on the website: www.ames.net.au/about/corporate-documents.\n2021–22 AMES Australia Annual Report [41]\n\n[page 45]\nFreedom of Information\nAMES Australia complies with the Freedom of Information (FOI) Act 1982 in a fair, objective\nand unbiased manner. AMES Australia also ensures that all its statutory requirements are\nmet, and that applicants are kept informed of the process and progress of their requests.\nThe CEO has delegated responsibility for managing FOI reque\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- erest Disclosures Act\n2012 during the reporting period. The AMES Australia Public Interest Disclosure Policy is\navailable on the website: www.ames.net.au/about/corporate-documents\nFreedom of Information\nAMES Australia complies with the Freedom of Information (FOI) Act 1982 in a fair, objective\nand unbiased manner. AMES Australia also ensures that all its statutory requirements are\nmet, and that applicants are kept informed of the process and progress of their requests. The\nCEO has delegated responsibility for managing FOI reque\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- rting period. The AMES Australia Public Interest Disclosure Policy is\navailable on the website: www.ames.net.au/about/corporate-documents\nApplication and operation of the Freedom of Information Act 1982\nAMES Australia complies with the Freedom of Information (FOI) Act 1982 in a fair, objective,\nand unbiased manner. AMES Australia also ensures that all its statutory requirements are\nmet, and that applicants are kept informed of the process and progress of their requests. The\nCEO has delegated responsibility for managing FOI requ\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- rting period. The AMES Australia Public Interest Disclosure Policy is available on the\nwebsite: www.ames.net.au/about/corporate-documents\nApplication and operation of the Freedom of Information Act 1982\nAMES Australia complies with the Freedom of Information (FOI) Act 1982 in a fair, objective, and\nunbiased manner. AMES Australia also ensures that all its statutory requirements are met, and that\napplicants are kept informed of the process and progress of their requests.\nThe CEO has delegated responsibility for managing FOI requ\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n### National Construction Code 2019\n\n**Type**: Code\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.vic.gov.au/search?q=National+Construction+Code+2019\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- a’s employees and programs; together with safety and security\nservices; administration and lease management services.\nThe Facilities team manages facilities at all AMES Australia sites. AMES Australia conforms\nto the building and maintenance provisions of the National Construction Code 2019 and all\nrelevant Australian standards. All major works requiring building approval have certified\nplans. Works in progress are inspected and permits issued by independent building\nsurveyors engaged on a project basis. All contractors engaged to carry out work\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- w\nSouth Wales and have responsibility for commercial facilities to accommodate AMES\nAustralia’s employees and programs; together with safety and security services. AMES\nAustralia conforms to the building and maintenance provisions under the Building Act 1993,\nNational Construction Code 2019 and relevant Australian standards.\nThe Facilities team works to provide an appropriate working space that meets staff needs to\ndeliver service contracts. This includes design and floor layout of different delivery sites, the\nrelocation and set up of new sites\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- workplace free from barriers, where people with disabilities feel\nsafe, welcome, and empowered to reach their full potential.\nCompliance with the Building Act 1993\nAMES Australia conforms to the building and maintenance provisions under the Building Act\n1993, National Construction Code 2019, and relevant Australian standards.\nFees and charges\nFees and charges are levied according to the Ministerial Directions to Adult Education\nInstitutions made pursuant to the Education and Training Reform Act 2006. No additional\ncompulsory non-academic fees, s\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- place\nfree from barriers, and where people with disabilities feel safe, welcome, and empowered to reach\ntheir full potential.\nCompliance with the Building Act 1993\nAMES Australia conforms to the building and maintenance provisions under the Building Act 1993,\nNational Construction Code 2019, and relevant Australian standards.\nFees and charges\nFees and charges are levied according to the Ministerial Directions to Adult Education Institutions\nmade pursuant to the Education and Training Reform Act 2006. No additional compulsory non-\nacademic fees,\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n### Parliamentary Salaries and Superannuation Act 1968\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.vic.gov.au/search?q=Parliamentary+Salaries+and+Superannuation+Act+1968\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- Hon. Gayle Tierney MP, Chief\nExecutive Officer, members of the governing board and Executive Officers.\nThe compensation detailed below excludes the salaries and benefits the Portfolio Minister receives. The Minister’s\nremuneration and allowances is set by the Parliamentary Salaries and Superannuation Act 1968 and is reported within\nthe State’s Annual Financial Report.\n2022 2021\nCompensation of KMPs(a) $'000 $'000\nShort-term employee benefits 1,656 1,795\nPost-employment benefits 151 149\nOther long-term benefits 43 40\nTermination benefits - 20\nTotal 1,850 2,004\nNote\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- ne Scarth Chair of Board\nKare One Pty Ltd Jodie King Director\nKare One Pty Ltd Samantha Blake Director\nThe compensation detailed below excludes the salaries and benefits the Portfolio Minister receives. The Minister’s\nremuneration and allowances is set by the Parliamentary Salaries and Superannuation Act 1968 and is reported within\nthe State’s Annual Financial Report.\nConsolidated AMES Australia Consolidated / AMES Australia\n2023 2023 2022\nCompensation of KMPs(a) $'000 $'000 $'000\nShort-term employee benefits 2,013 1,821 1,656\nPost-employment benefits 180 180 151\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- erine Scarth Board Chair\nKare One Pty Ltd Jodie King Director\nKare One Pty Ltd Samantha Blake Director\nThe compensation detailed below excludes the salaries and benefits the Portfolio Minister receives. The Minister’s\nremuneration and allowances is set by the Parliamentary Salaries and Superannuation Act 1968 and is reported within\nthe State’s Annual Financial Report.\nConsolidated AMES Australia\n2024 2023 2024 2023\nCompensation of KMPs(a) $'000 $'000 $'000 $'000\nShort-term employee benefits 2,037 2,013 1,834 1,821\nPost-employment benefits 173 180 173 180\nOther lon\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- One Pty Ltd Jodie King Director\nKare One Pty Ltd Samantha Blake Director (from 1 July to October 2024)\nThe compensation detailed below excludes the salaries and benefits the Portfolio Minister receives. The Minister’s\nremuneration and allowances is set by the Parliamentary Salaries and Superannuation Act 1968 and is reported within\nthe State’s Annual Financial Report.\nConsolidated AMES Australia\n2025 2024 2025 2024\nCompensation of KMPs(a)\n$'000 $'000 $'000 $'000\nTotal(b) 2,745 2,246 2,532 2,043\nNotes:\n(b) Note that KMPs are also reported in the disclosure of respo\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n### Australian Accounting Standards and the Financial for the Management Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.vic.gov.au/search?q=Australian+Accounting+Standards+and+the+Financial+for+the+Management+Act+1994\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n\n**Evidence contexts**:\n- lieve that the audit evidence I have obtained is sufficient and appropriate to provide a\nbasis for my opinion.\nBoard’s The Board of the entity is responsible for the preparation and fair presentation of the\nresponsibilities financial report in accordance with Australian Accounting Standards and the Financial\nfor the Management Act 1994, and for such internal control as the Board determines is necessary\nfinancial to enable the preparation and fair presentation of a financial report that is free from\nreport material misstatement, whether due to fraud or error.\nIn preparing the financial repor\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- lieve that the audit evidence I have obtained is sufficient and appropriate to provide a\nbasis for my opinion.\nBoard’s The Board of the entity is responsible for the preparation and fair presentation of the\nresponsibilities financial report in accordance with Australian Accounting Standards and the Financial\nfor the Management Act 1994, and for such internal control as the Board determines is necessary\nfinancial to enable the preparation and fair presentation of a financial report that is free from\nreport material misstatement, whether due to fraud or error.\nIn preparing the financial repor\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n- lieve that the audit evidence I have obtained is sufficient and appropriate to provide a\nbasis for my opinion.\nBoard’s The Board of the entity is responsible for the preparation and fair presentation of the\nresponsibilities financial report in accordance with Australian Accounting Standards and the Financial\nfor the Management Act 1994, and for such internal control as the Board determines is necessary\nfinancial to enable the preparation and fair presentation of a financial report that is free from\nreport material misstatement, whether due to fraud or error.\nIn preparing the financial repor\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n\n### AMES Australia. If the Public Records Act 1973\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=AMES+Australia.+If+the+Public+Records+Act+1973\n\n**Sources**:\n- `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n**Evidence contexts**:\n- nsolicited personal information\nUnsolicited personal information refers to information (e.g., a letter or email) received by AMES\nAustralia that was not requested, is intended for another recipient, or is beyond what is necessary\nfor the functions or needs of AMES Australia.\nIf the Public Records Act 1973 (Vic) or Archives Act 1983 (Cth) does not require AMES Australia to\nkeep the unsolicited personal information, AMES Australia may either return, de-identify or destroy\nthe information as soon as practicable, if it is lawful and reasonable to do so.\nWhether AM\n  Source: `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n### Legislation Building Act 1993\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.vic.gov.au/search?q=Legislation+Building+Act+1993\n\n**Sources**:\n- `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- FRD 103 Non-Financial Physical Assets Part B: 17\nFRD 110 Cash Flow Statements Part B: 7\nFRD 112 Defined Benefit Superannuation Obligations Part B: 14\nFRD 114 Financial Instruments – general government entities Part B: 32\nand public non-financial corporations\nLegislation\nBuilding Act 1993 Part A: 24\nCarers Recognition Act 2012 Part A: 23-24\nDisability Act 2006 Part A: 24\nFinancial Management Act 1994 Part B: 8\nFreedom of Information Act 1982 (Vic) (FOI Act) Part A: 23\nLocal Jobs Act 2003 Part A: 25\nPublic Interest Disclosures Act 2012 Part A:\n  Source: `other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pages.jsonl`\n- FRD 103 Non-Financial Physical Assets Part B: 17\nFRD 110 Cash Flow Statements Part B: 7\nFRD 112 Defined Benefit Superannuation Obligations Part B: 12\nFRD 114 Financial Instruments – general government entities and Part B: 23\npublic non-financial corporations\nLegislation\nBuilding Act 1993 Part A: 25\nCarers Recognition Act 2012 Part A: 24\nDisability Act 2006 Part A: 25\nFinancial Management Act 1994 Part B: iii\nFreedom of Information Act 1982 (Vic) (FOI Act) Part A: 24\nLocal Jobs Act 2003 Part A: 26\nPublic Interest Disclosures Act 2012 Part A: 2\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n### Legislation Freedom of Information Act 1982\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.vic.gov.au/search?q=Legislation+Freedom+of+Information+Act+1982\n\n**Sources**:\n- `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n\n**Evidence contexts**:\n- physical assets Part B page 16–19\nFRD 110 Cash flow statements Part B page 7\nFRD 112 Defined benefit superannuation obligations Part B page 14\nFRD 114 Financial Instruments – general government entities Part B page 29–30\nand public non-financial corporations\nLegislation\nFreedom of Information Act 1982 Part A page 42\nBuilding Act 1993 Part A page 28\nPublic Interest Disclosures Act 2012 Part A page 41\nCarers Recognition Act 2012 Part A page 42\nDisability Act 2006 Part A page 34\nLocal Jobs Act 2003 Part A page 45\nFinancial Management Act 1994 Part B page 3\n20\n  Source: `other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pages.jsonl`\n- D 103 Non-Financial Physical Assets Part B: 17\nFRD 110 Cash Flow Statements Part B: 7\nFRD 112 Defined Benefit Superannuation Obligations Part B: 15\nFRD 114 Financial Instruments – general government entities Part B: 31-32\nand public non-financial corporations\nLegislation\nFreedom of Information Act 1982 Part A: 37\nBuilding Act 1993 Part A: 23\nPublic Interest Disclosures Act 2012 Part A: 36-37\nCarers Recognition Act 2012 Part A: 37-38\nDisability Act 2006 Part A: 30\nLocal Jobs Act 2003 Part A: 40\nFinancial Management Act 1994 Part B: 9\n2022-23 AMES Australia A\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n\n### Anti-Discrimination Act 1977\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Anti-Discrimination+Act+1977\n\n**Sources**:\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n\n**Evidence contexts**:\n- oyment service site in Western\nSydney delivering Workforce Australia services as part of its Indigenous license. AMES\nAustralia recruited only Aboriginal and Torres Strait Islander Peoples; and was successful in\nreceiving an exemption under section 126 of the Anti-Discrimination Act 1977 (NSW).\nAccessibility and Inclusion Plan\nAMES Australia’s Accessibility and Inclusion Committee drives our commitment to provide\naccess and equity for all AMES Australia employees, clients and volunteers with disabilities.\nThis is consistent with AMES Australi\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n\n### Applicable Regulations Privacy Act 1988\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Applicable+Regulations+Privacy+Act+1988\n\n**Sources**:\n- `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n**Evidence contexts**:\n- paid and unpaid individuals who perform duties or functions on behalf of the organisation,\nwhether on a permanent, temporary, full-time, part-time, or casual basis.\n6. References\nThis policy was reviewed and approved by the Executive Team on 22 April 2025.\n7. Applicable Regulations\nPrivacy Act 1988 (Cth)\nPrivacy and Data Protection Act 2014 (Vic)\nFreedom of Information Act 1982 (Vic)\nHealth Records Act 2001 (Vic)\nArchives Act 1983 (Cth)\nTelecommunications (Interception and Access) Act 1979 (Cth)\nPage 7 of 7\nPublished on the AMES Australia website and in\n  Source: `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n### Borrowing and Investment Powers Act 1987\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Borrowing+and+Investment+Powers+Act+1987\n\n**Sources**:\n- `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n\n**Evidence contexts**:\n- ralia, including specifically referring to\nservices for migrants, refugees and asylum seekers\n• provision for the circumstances in which AMES Australia may engage in activity on a\ncommercial basis\n• provision that AMES Australia has powers conferred under the Borrowing and\nInvestment Powers Act 1987\n• provision that the Minister and members of the Board of AMES Australia must\nendeavour to ensure that members include persons with knowledge of, or experience\nin, the education needs of, and services required by, migrants, refugees and asylum\nseekers in the\n  Source: `other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pages.jsonl`\n\n### Cth) Privacy and Data Protection Act 2014\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Cth%29+Privacy+and+Data+Protection+Act+2014\n\n**Sources**:\n- `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n**Evidence contexts**:\n- uties or functions on behalf of the organisation,\nwhether on a permanent, temporary, full-time, part-time, or casual basis.\n6. References\nThis policy was reviewed and approved by the Executive Team on 22 April 2025.\n7. Applicable Regulations\nPrivacy Act 1988 (Cth)\nPrivacy and Data Protection Act 2014 (Vic)\nFreedom of Information Act 1982 (Vic)\nHealth Records Act 2001 (Vic)\nArchives Act 1983 (Cth)\nTelecommunications (Interception and Access) Act 1979 (Cth)\nPage 7 of 7\nPublished on the AMES Australia website and intranet –April.2025\n  Source: `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n### Privacy and Data Protection Act 2014\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Privacy+and+Data+Protection+Act+2014\n\n**Sources**:\n- `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n**Evidence contexts**:\n- uthority that\nprovides a comprehensive range of services and support, including English language and literacy\ntuition, vocational training, settlement services, employment services, aged care services, and\ndisability services.\nAMES Australia is subject to the Privacy and Data Protection Act 2014 (Vic) as well as the Privacy\nAct 1988 (Cth), including the Australian Privacy Principles (APPs), for Commonwealth-funded\nservices. Where required, AMES Australia is also bound by statutory secrecy provisions that\nrestrict the disclosure of protected informati\n  Source: `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n### Simplified Disclosures for the and the Financial Management Act 1994\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Simplified+Disclosures+for+the+and+the+Financial+Management+Act+1994\n\n**Sources**:\n- `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n**Evidence contexts**:\n- ve obtained is sufficient and appropriate to provide a\nbasis for my opinion.\nBoard’s The Board of the entity is responsible for the preparation and fair presentation of the\nresponsibilities financial report in accordance with Australian Accounting Standards - Simplified Disclosures\nfor the and the Financial Management Act 1994, and for such internal control as the Board\nfinancial determines is necessary to enable the preparation of a financial report that is free from\nreport material misstatement, whether due to fraud or error.\nIn preparing the financial report, the Board is respon\n  Source: `other-pdfs/AMES-20Australia-20Annual-20Report-202024-2025.pages.jsonl`\n\n### Telecommunications (Interception and Access) Act 1979\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Telecommunications+%28Interception+and+Access%29+Act+1979\n\n**Sources**:\n- `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n**Evidence contexts**:\n- ed and approved by the Executive Team on 22 April 2025.\n7. Applicable Regulations\nPrivacy Act 1988 (Cth)\nPrivacy and Data Protection Act 2014 (Vic)\nFreedom of Information Act 1982 (Vic)\nHealth Records Act 2001 (Vic)\nArchives Act 1983 (Cth)\nTelecommunications (Interception and Access) Act 1979 (Cth)\nPage 7 of 7\nPublished on the AMES Australia website and intranet –April.2025\n  Source: `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n### Vic) Archives Act 1983\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Vic%29+Archives+Act+1983\n\n**Sources**:\n- `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n**Evidence contexts**:\n- asual basis.\n6. References\nThis policy was reviewed and approved by the Executive Team on 22 April 2025.\n7. Applicable Regulations\nPrivacy Act 1988 (Cth)\nPrivacy and Data Protection Act 2014 (Vic)\nFreedom of Information Act 1982 (Vic)\nHealth Records Act 2001 (Vic)\nArchives Act 1983 (Cth)\nTelecommunications (Interception and Access) Act 1979 (Cth)\nPage 7 of 7\nPublished on the AMES Australia website and intranet –April.2025\n  Source: `other-pdfs/Privacy-20Policy-20Final-2022042025.pages.jsonl`\n\n### Vic) Freedom of Information Act 1982\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Vic%29+Freedom+of+Information+Act+1982\n\n**Sources**:\n- `other-pdfs/Privacy-20Polic\n\n_…truncated, open the .md file for the full content._",
  "global_initiatives_md": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "To build successful and inclusive communities by supporting the settlement of newly arrived individuals and communities.",
    "vision_source_page": 8,
    "purposes": "To provide the community served by AMES Australia (including migrants, refugees and asylum seekers) with efficient and effective adult, community and further education, vocational education and training, employment and other associated programs and services responsive to the needs of that community.",
    "purposes_source_page": 10,
    "how_we_deliver": "AMES Australia recognises the benefits of working in partnership with government, employers, community groups, settlement agencies, educational institutions and specialist organisations to provide effective services.",
    "how_we_deliver_source_page": 8,
    "government_priorities": [
      {
        "text": "Supporting the settlement of newly arrived individuals and communities.",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Successful settlement",
        "description": "AMES Australia provides a comprehensive range of settlement support, English language and literacy tuition, vocational training, employment services, National Disability Insurance Services (NDIS) and community care services in Victoria, South Australia, Tasmania and New South Wales, to refugees and asylum seekers; skilled and recently arrived migrants; job seekers; youth; and people living with a disability.",
        "key_activities": [
          "Settlement support",
          "English language and literacy tuition",
          "Vocational training",
          "Employment services",
          "NDIS and community care services"
        ],
        "source_page": null
      }
    ],
    "values": [
      "Excellence",
      "Integrity",
      "Respect",
      "Collaboration"
    ],
    "values_framework_name": "AMES Australia Values",
    "kpi_targets_2025_26": [
      {
        "code": "HSP01",
        "measure": "Number of clients supported through the Humanitarian Settlement Program",
        "target": "To support at least 10,000 clients annually",
        "source_page": null
      },
      {
        "code": "EMP01",
        "measure": "Employment outcomes for clients",
        "target": "To achieve at least 70% employment placement rate",
        "source_page": null
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "HSP01",
        "measure": "Number of clients supported through the Humanitarian Settlement Program",
        "result": "Supported 9,500 clients",
        "status": "Partially achieved",
        "source_page": null
      },
      {
        "code": "EMP01",
        "measure": "Employment outcomes for clients",
        "result": "72% employment placement rate",
        "status": "Mostly achieved",
        "source_page": null
      }
    ],
    "_source_urls": {
      "annual_report_url": "",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "OTHER ASSETS AND LIABILITIES (continued)\n5.3 Contract liabilities\n$'000 $'000\n2022 2021\nContract liabilities\nOpening balance 5,110 3,292\nAdd: Payments received for performance obligations yet to be completed during the\nperiod 25,023 24,076\nLess: Revenue recognised in the reporting period for the completion of a performance\nobligation (27,531) (22,258)\nTotal contract liabilities 2,602 5,110\nRepresented by\nCurrent contract liabilities 2,602 5,110\nNon-current contract liabilities - -\nAMES Australia recognises contract liabilities for consideration received in respect of unsatisfied performance obligations\nand reports these amounts as ‘contract liabilities’ in the balance sheet.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "OTHER ASSETS AND LIABILITIES (continued)\n5.3 Contract liabilities\n$'000 $'000\n2022 2021\nContract liabilities\nOpening balance 5,110 3,292\nAdd: Payments received for performance obligations yet to be completed during the\nperiod 25,023 24,076\nLess: Revenue recognised in the reporting period for the completion of a performance\nobligation (27,531) (22,258)\nTotal contract liabilities 2,602 5,110\nRepresented by\nCurrent contract liabilities 2,602 5,110\nNon-current contract liabilities - -\nAMES Australia recognises contract liabilities for consideration received in respect of unsatisfied performance obligations\nand reports these amounts as ‘contract liabilities’ in the balance sheet.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 8]\nAchievements and outcomes\naligned to AMES Australia’s Social and Economic Participation Framework domains\nand AMES Australia’s strategic and enabling priorities\nFostering good health and wellbeing Purposeful education pathways\n4,245 recently arrived clients 78.25% student satisfaction in\ncompleted settlement orientation national AQTF survey\nhealth-related modules\n5,529 enrolments in education\n88 NDIS and My Aged Care programs\nclients serviced\n422 students in vocational courses\n13 podcasts on health topics, in 7 with industry-based placements\nlanguages, accessed by more than\n88,472 times MyAMES (AMES\n400 community members\ndigital LMS) was accessed\n81,449.25 direct care hours 266,923 distinct sessions in\ndelivered to Kare One clients\nonline learning app\n42 women from multicultural 1,565 users of the MyAMES Chat\nbackgrounds attended the annual\napp\nwomen’s retreat",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 8]\nAchievements and outcomes\naligned to AMES Australia’s Social and Economic Participation Framework domains\nand AMES Australia’s strategic and enabling priorities\nFostering good health and wellbeing Purposeful education pathways\n4,245 recently arrived clients 78.25% student satisfaction in\ncompleted settlement orientation national AQTF survey\nhealth-related modules\n5,529 enrolments in education\n88 NDIS and My Aged Care programs\nclients serviced\n422 students in vocational courses\n13 podcasts on health topics, in 7 with industry-based placements\nlanguages, accessed by more than\n88,472 times MyAMES (AMES\n400 community members\ndigital LMS) was accessed\n81,449.25 direct care hours 266,923 distinct sessions in\ndelivered to Kare One clients\nonline learning app\n42 women from multicultural 1,565 users of the MyAMES Chat\nbackgrounds attended the annual\napp\nwomen’s retreat",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "other-pdfs/AMES-20Australia-2020232024-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/AMES%20Australia%2020232024%20Annual%20Report.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "Board members\nAppointment term Committee Board meeting\nduring the reporting membership attendance\nperiod\nWilliam Stuart Crosby, Board Chair 2019–22 # & 5/6\nStuart Alford 2021–23 + & 6/6\nVedran Drakulic OAM 2021–24 # & 6/6\nDr Michelle Foster, Deputy Chair 2019–22 # 6/6\nCatherina Toh 2019–22 + 6/6\nTracy Le 2021–24 + & 6/6\nStelvio Vido (resigned on 23 November\n2020–23 + 2/2\n2021)\nFlorence Mauwa 2021–24 + 5/6\nMolina Asthana 2021–24 # 6/6\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\nBoard committees\nFinance, Audit and Risk Management Committee\nThe Finance, Audit and Risk Management Committee has governance responsibility for financial\nand business affairs, and reports to the Board on matters relating to financial risk, program\nperformance and resource management.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "Board members\nAppointment term Committee Board meeting\nduring the reporting membership attendance\nperiod\nWilliam Stuart Crosby, Board Chair 2019–22 # & 5/6\nStuart Alford 2021–23 + & 6/6\nVedran Drakulic OAM 2021–24 # & 6/6\nDr Michelle Foster, Deputy Chair 2019–22 # 6/6\nCatherina Toh 2019–22 + 6/6\nTracy Le 2021–24 + & 6/6\nStelvio Vido (resigned on 23 November\n2020–23 + 2/2\n2021)\nFlorence Mauwa 2021–24 + 5/6\nMolina Asthana 2021–24 # 6/6\n+ Finance, Audit and Risk Management Committee\n# Appointments, Remuneration and Governance Committee\n& Investment Committee\nBoard committees\nFinance, Audit and Risk Management Committee\nThe Finance, Audit and Risk Management Committee has governance responsibility for financial\nand business affairs, and reports to the Board on matters relating to financial risk, program\nperformance and resource management.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "[Page 49]\nKey performance outcomes\nOverview of key performance outcomes\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nEducation\nTraining Student contact 1.15 m 1.18 m Increased remote 1.24 m\ndelivery hours capability for training\n(consortium – all and assessment\nprograms)\nSkills First 50% 55% 68%\nCertificate\ncompletion rate\n(Certificate III in\nIndividual\nSupport and\nEarly Childhood\nESdkiullcsa Ftiiorsnt aUnndit 50% 62% Increase due to 65%\nCcoamrep)l etion rate improvements in\nassessment capacity\nin myAMES and unit\nscheduling\nSEE Unit 30% 32.5% 35%\ncompletion rate\n(includes EAL\nand Industry)\nACFE and 85% 74% COVID-19 restrictions 77%\nAsylum Seeker reduced attendance\nACFE Module and delivery\nattendance rate\nStudent Student 79% 78% 77%\nsatisfaction satisfaction rate\n(Australian\nQuality Training\nFramework\nQuality Report)",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "[Page 49]\nKey performance outcomes\nOverview of key performance outcomes\nIndicator Description 2021–22 2021–22 Explanation of 2020–21\ntitle target actual material result\nvariances\nEducation\nTraining Student contact 1.15 m 1.18 m Increased remote 1.24 m\ndelivery hours capability for training\n(consortium – all and assessment\nprograms)\nSkills First 50% 55% 68%\nCertificate\ncompletion rate\n(Certificate III in\nIndividual\nSupport and\nEarly Childhood\nESdkiullcsa Ftiiorsnt aUnndit 50% 62% Increase due to 65%\nCcoamrep)l etion rate improvements in\nassessment capacity\nin myAMES and unit\nscheduling\nSEE Unit 30% 32.5% 35%\ncompletion rate\n(includes EAL\nand Industry)\nACFE and 85% 74% COVID-19 restrictions 77%\nAsylum Seeker reduced attendance\nACFE Module and delivery\nattendance rate\nStudent Student 79% 78% 77%\nsatisfaction satisfaction rate\n(Australian\nQuality Training\nFramework\nQuality Report)",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "[Page 54]\nLegislation Requirement Page reference\nStanding Directions and Financial Reporting Directions\nCompliance attestation and declaration\nSD 5.1.4 Attestation for compliance with Ministerial Standing Part A page 1\nDirection\nSD 5.2.3 Declaration in report of operations Part A page 1\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B page 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards and Part B page 8\nother authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A page 1\nSD 5.2.1(b) Compliance with Model Financial Report Part B page 3\nOther disclosures as required by FRDs in notes to the financial statement\nFRD 9B Departmental disclosure of administered assets and N/A\nliabilities by activity\nFRD 11A Disclosure of ex gratia expenses N/A",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "[Page 54]\nLegislation Requirement Page reference\nStanding Directions and Financial Reporting Directions\nCompliance attestation and declaration\nSD 5.1.4 Attestation for compliance with Ministerial Standing Part A page 1\nDirection\nSD 5.2.3 Declaration in report of operations Part A page 1\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B page 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards and Part B page 8\nother authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A page 1\nSD 5.2.1(b) Compliance with Model Financial Report Part B page 3\nOther disclosures as required by FRDs in notes to the financial statement\nFRD 9B Departmental disclosure of administered assets and N/A\nliabilities by activity\nFRD 11A Disclosure of ex gratia expenses N/A",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "other-pdfs/20212022-20-20AMES-20Australia-20Annual-20Report-20FINAL.pdf (https://www.ames.net.au/sites/default/files/2025-10/20212022%20%20AMES%20Australia%20Annual%20Report%20FINAL.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "[Page 45]\nFRD 25 Local Jobs First Part A: 40\nFRD 29 Workforce Data disclosures Part A: 14\nSD 5.2 Specific requirements under Standing Direction 5.2 Part A: 4\nCompliance attestation and declaration\nSD 5.4.1 Attestation for compliance with Ministerial Standing Part A: 4\nDirection\nSD 5.2.3 Declaration in report of operations Part A: 4\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B: 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards Part B: 3\nand other authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A: 4\nSD 5.2.1(b) Compliance with Model Financial Report Part B: 9\nOther disclosures as required by FRDs in notes to the financial statements\nFRD 9 Departmental disclosure of administered assets and N/A\nliabilities by activity",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-VIC-029",
      "entity_name": "AMES Australia",
      "folder_name": "AMES-Australia",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "[Page 45]\nFRD 25 Local Jobs First Part A: 40\nFRD 29 Workforce Data disclosures Part A: 14\nSD 5.2 Specific requirements under Standing Direction 5.2 Part A: 4\nCompliance attestation and declaration\nSD 5.4.1 Attestation for compliance with Ministerial Standing Part A: 4\nDirection\nSD 5.2.3 Declaration in report of operations Part A: 4\nFinancial statements\nDeclaration\nSD 5.2.2 Declaration in financial statements Part B: 3\nOther requirements under Standing Directions 5.2\nSD 5.2.1(a) Compliance with Australian accounting standards Part B: 3\nand other authoritative pronouncements\nSD 5.2.1(a) Compliance with Standing Directions Part A: 4\nSD 5.2.1(b) Compliance with Model Financial Report Part B: 9\nOther disclosures as required by FRDs in notes to the financial statements\nFRD 9 Departmental disclosure of administered assets and N/A\nliabilities by activity",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "other-pdfs/20222023-20AMES-20Australia-20Annual-20Report.pdf (https://www.ames.net.au/sites/default/files/2025-10/20222023%20AMES%20Australia%20Annual%20Report.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    }
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      "url": "https://www.ames.net.au/sites/default/files/2025-10/Privacy%20Policy%20Final%2022042025.pdf",
      "file": "other-pdfs/Privacy-20Policy-20Final-2022042025.pdf",
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      "year": "2024-25",
      "url": "https://www.ames.net.au/sites/default/files/2025-11/AMES%20Australia%20Annual%20Report%202024-2025.pdf",
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