{ "entity_id": "O-000783", "folder": "Australian-Financial-Security-Authority", "name": "Australian Financial Security Authority", "type": "Non-corporate Commonwealth Entity", "jurisdiction": "Commonwealth", "portfolio": "Treasury", "website": "https://www.afsa.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": true, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 19, "n_kpi_targets": 8, "n_kpi_results": 8, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To ensure confidence in Australia’s personal insolvency and personal property securities systems [AR p.10]", "official_site_url": "https://www.afsa.gov.au/", "source_documents": [ { "type": "annual_report", "title": "AFSA Annual Report 2024-25 (PDF - 6.14 MB)", "url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Download the print version", "url": "https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "corporate_plan", "title": "AFSA Corporate Plan 2025–26 (PDF - 2.62 MB)", "url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "period": "2025-26", "confidence": "high" }, { "type": "corporate_plan", "title": "AFSA Corporate Plan 2024–25 (PDF - 4.35 MB)", "url": "https://www.afsa.gov.au/sites/default/files/2024-09/afsa-corporate-plan-2024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "corporate_plan", "title": "AFSA Corporate Plan 2023–24 (PDF - 2.1 MB)", "url": "https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "corporate_plan", "title": "AFSA Corporate Plan 2022–23 (PDF - 484 KB)", "url": "https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_22-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "corporate_plan", "title": "AFSA Corporate Plan 2021–22 (PDF - 2.54 MB)", "url": "https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf", "period": "2021-22", "confidence": "high" }, { "type": "strategie", "title": "AFSA Regulatory Strategy (PDF - 987 KB)", "url": "https://www.afsa.gov.au/sites/default/files/2023-09/AFSA%20Regulatory%20Strategy.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "Child Safe Framework - Compliance Statement 2025-2026 (PDF - 210 KB)", "url": "https://www.afsa.gov.au/sites/default/files/2025-10/child-safe-framework-compliance-statement-2025-2026.pdf", "period": "2025-26", "confidence": "medium" }, { "type": "strategie", "title": "Workplace Gender Equality Strategy Guide", "url": "https://www.wgea.gov.au/sites/default/files/documents/2019_WGEA_GE_Strategy_Guide.pdf", "period": "2019", "confidence": "medium" }, { "type": "strategie", "title": "AFSA Diversity, Equity and Inclusion Strategy 2025–2030 (PDF - 3.33 MB)", "url": "https://www.afsa.gov.au/sites/default/files/2025-09/afsa-diversity-equity-and-inclusion-strategy-2025-30.pdf", "period": "2025", "confidence": "medium" }, { "type": "strategie", "title": "AFSA Reconciliation Action Plan 2022–2025 (PDF - 4.25 MB)", "url": "https://www.afsa.gov.au/sites/default/files/2022-09/AFSA%20Reconciliation%20Action%20Plan%202022-2025.pdf", "period": "2022", "confidence": "medium" }, { "type": "strategie", "title": "AFSA Vulnerability Strategy 2025–2028 (PDF - 2.85 MB)", "url": "https://www.afsa.gov.au/sites/default/files/2025-10/afsa-vulnerability-strategy-2025-2028.pdf", "period": "2025", "confidence": "medium" }, { "type": "strategie", "title": "Vulnerability Framework 2022–2025 (PDF - 1.31 MB)", "url": "https://www.afsa.gov.au/sites/default/files/2022-11/VulnerabilityFramework.pdf", "period": "2022", "confidence": "medium" } ], "purpose": { "text": "To ensure confidence in Australia’s personal insolvency and personal property securities systems [AR p.10]", "source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "source_page": 10, "source_deep_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=10" }, "vision": { "text": "A STRONG CREDIT SYSTEM FOR THE AUSTRALIAN COMMUNITY [AR p.22]", "source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "source_page": 22, "source_deep_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=22" }, "strategic_priorities": [], "values": [ { "name": "APS Values", "description": "", "source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Maintain confidence in Australia’s personal insolvency and personal property securities systems", "description": "by delivering fair, efficient and effective regulatory, trustee, registry and information services [AR p.24]", "activities": [ "regulatory oversight and enforcement", "regulatory administration and practice" ], "source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "source_page": 24, "source_deep_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=24" } ], "performance_measures": [ { "code": "RAP1", "measure": "Regulatory client experience", "target": "Achieved", "latest_result": "75% of planned outcomes", "status": "Partially achieved", "target_source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "target_source_page": 37, "result_source_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "result_source_page": 55 }, { "code": "RAP2", "measure": "Register availability (NPII and PPSR)", "target": "Achieved", "latest_result": "> 99% (excluding scheduled maintenance)", "status": "Achieved", "target_source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "target_source_page": 37, "result_source_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "result_source_page": 67 }, { "code": "RAP3", "measure": "PPSR searches-to-new registrations ratio", "target": "As per 2025–26", "latest_result": "Meets or outperforms target", "status": "Achieved", "target_source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "target_source_page": 37, "result_source_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "result_source_page": 70 }, { "code": "RAP4", "measure": "Criminal assets management efficiency", "target": "As per 2025–26", "latest_result": "< 5%", "status": "Achieved", "target_source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "target_source_page": 37, "result_source_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "result_source_page": 72 }, { "code": "ROE1", "measure": "Misuse in the personal insolvency system", "target": "Not achieved", "latest_result": "2.1% of estates", "status": "Partially achieved", "target_source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "target_source_page": 58, "result_source_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "result_source_page": 58 }, { "code": "ROE2", "measure": "Misuse of the PPSR", "target": "Not achieved", "latest_result": "Not met target", "status": "Not achieved", "target_source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "target_source_page": 60, "result_source_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "result_source_page": 59 }, { "code": "ROE3", "measure": "Perceived regulatory effectiveness", "target": "Partially achieved", "latest_result": "7/10", "status": "Partially achieved", "target_source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "target_source_page": 62, "result_source_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "result_source_page": 62 }, { "code": "PM1", "measure": "Vulnerability-targeted initiatives", "target": "Partially achieved", "latest_result": "75% of planned outcomes", "status": "Partially achieved", "target_source_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "target_source_page": 64, "result_source_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "result_source_page": 63 } ], "document_alignment_terms": { "must_support": [ "To ensure confidence in Australia’s personal insolvency and personal property securities systems [AR p.10]", "A STRONG CREDIT SYSTEM FOR THE AUSTRALIAN COMMUNITY [AR p.22]" ], "watch_terms": [ "Regulatory client experience", "Register availability (NPII and PPSR)", "PPSR searches-to-new registrations ratio", "Criminal assets management efficiency", "Misuse in the personal insolvency system", "Misuse of the PPSR", "Perceived regulatory effectiveness", "Vulnerability-targeted initiatives" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# Australian Financial Security Authority — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)\n**Corporate Plan**: [2025-26](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)\n\n## Vision\n\n> A STRONG CREDIT SYSTEM FOR THE AUSTRALIAN COMMUNITY [AR p.22](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=22) [[CP p.22](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=22)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=22)]\n\n## Our purpose / purposes\n\n> To ensure confidence in Australia’s personal insolvency and personal property securities systems [AR p.10](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=10) [[CP p.10](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=10)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=10)]\n\n## How we deliver\n\n> We fulfil our purpose through regulatory oversight and enforcement, and regulatory administration and practice. These are ongoing responsibilities embedded in our core operations that ensure the integrity, efficiency and responsiveness of the systems we regulate [CP p.10](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=10) [[CP p.10](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=10)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=10)]\n\n## Outcomes\n\n### Outcome 1: Maintain confidence in Australia’s personal insolvency and personal property securities systems\nby delivering fair, efficient and effective regulatory, trustee, registry and information services [AR p.24](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=24) [[CP p.24](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=24)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=24)]\n\n**Key activities:**\n- regulatory oversight and enforcement\n- regulatory administration and practice\n\n## Values and principles\n\n_APS Values [AR p.92](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=92)_\n\n- APS Values\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| RAP1 | Regulatory client experience | Achieved | [CP p.37](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=37)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=37) |\n| RAP2 | Register availability (NPII and PPSR) | Achieved | [CP p.37](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=37)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=37) |\n| RAP3 | PPSR searches-to-new registrations ratio | As per 2025–26 | [CP p.37](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=37)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=37) |\n| RAP4 | Criminal assets management efficiency | As per 2025–26 | [CP p.37](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=37)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=37) |\n| ROE1 | Misuse in the personal insolvency system | Not achieved | [CP p.58](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=58)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=58) |\n| ROE2 | Misuse of the PPSR | Not achieved | [CP p.60](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=60)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=60) |\n| ROE3 | Perceived regulatory effectiveness | Partially achieved | [CP p.62](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=62)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=62) |\n| PM1 | Vulnerability-targeted initiatives | Partially achieved | [CP p.64](https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=64)(https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf#page=64) |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| RAP1 | Regulatory client experience | 75% of planned outcomes | Partially achieved | [AR p.55](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=55)(https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=55) |\n| RAP2 | Register availability (NPII and PPSR) | > 99% (excluding scheduled maintenance) | Achieved | [AR p.67](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=67)(https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=67) |\n| RAP3 | PPSR searches-to-new registrations ratio | Meets or outperforms target | Achieved | [AR p.70](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=70)(https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=70) |\n| RAP4 | Criminal assets management efficiency | < 5% | Achieved | [AR p.72](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=72)(https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=72) |\n| ROE1 | Misuse in the personal insolvency system | 2.1% of estates | Partially achieved | [AR p.58](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=58)(https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=58) |\n| ROE2 | Misuse of the PPSR | Not met target | Not achieved | [AR p.59](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=59)(https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=59) |\n| ROE3 | Perceived regulatory effectiveness | 7/10 | Partially achieved | [AR p.62](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=62)(https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=62) |\n| PM1 | Vulnerability-targeted initiatives | 75% of planned outcomes | Partially achieved | [AR p.63](https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=63)(https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf#page=63) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Australian Financial Security Authority - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:05:54.794057+00:00\n**Entity ID**: O-000783\n**Entity type**: Non-corporate Commonwealth Entity\n**Jurisdiction**: Commonwealth\n**Portfolio**: Treasury\n**Website**: https://www.afsa.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 2 |\n| corporate-plans | 5 |\n| global-intelligence | 4 |\n| other-pdfs | 5 |\n| pages | 36 |\n| strategies | 7 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 7]\nPurpose\nEnsuring confidence in Australia’s personal insolvency\nand personal property securities systems\nVision\nWe strive to be a firm and fair regulator and a world-class government\nservice provider, delivering improved and equitable financial outcomes for\nconsumers, business and the Australian community\nProgram 1.2\nProgram 1.1 Operation of a national\nPersonal insolvency and register of security\ntrustee services interests in personal security\nFirm and fair regulator\nWe need to deliver outcomes that all our stakeholders\nconsider appropriate, effective and consistent\nWorld-class government service provider\nWe need to not only deliver our services effectively, but also\nadapt and respond to the changing needs of Australians\nAssessment of performance\nin achieving our purpose\nRisk management\nWe continuously enhance our approach to risk management and oversight,\n Source: `corporate-plans/2021-22.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf)`\n- [Page 6]\nFigure 1: AFSA’s planning and reporting documents\nrotalugeR\necnamrofrep\nediug\nPurpose\nEnsuring confidence in Australia’s personal insolvency and\npersonal property securities systems\nVision\nWe strive to be a firm and fair regulator and a world-class government\nservice provider, delivering improved and equitable financial outcomes for\nconsumers, business and the Australian community\nOutcome\nMaintain confidence in Australia’s personal insolvency and\npersonal property securities systems by delivering fair, efficient and\neffective regulatory, trustee, registry and information services\nProgram 1.1\nPersonal insolvency and\ntrustee services\nMinisterial Statement of Expectations\nAustralian Financial Security Authority Statement of Intent\nPrinciples of regulator best practice\nContinuous improvement and building trust\nRisk based and data driven\nCollaboration and engagement\n Source: `corporate-plans/2022-23.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_22-23.pdf)`\n- [Page 4]\nTable of Contents\nLetter of Transmittal 1\nTable of contents 2\nAcknowledgement of Country 5\nReader’s guide 6\nIntroduction 7\nChief Executive’s review 8\nOur year at a glance 2023–24 10\nAchievements and milestones 14\nIn the news 16\nChapter 1: Our agency 19\nOur purpose 20\nOur vision 20\nOur agency 21\nOur strategic priorities 21\nOur role 22\nOur outcome and programs 22\nOrganisational structure 23\nAFSA’s accountable authority 24\nEnabling legislation 25\nRegulatory offices and functions we administer 26\nGovernment expectations 27\nPersonal insolvency and trustee services 28\nPersonal property securities system 29\nCriminal assets management 30\nChapter 2: Enhancing our regulatory effectiveness 31\nRegulatory context 33\nRegulatory stewardship 35\nSystem insights and statistics 36\nCredit ecosystem: government, stakeholder and client engagement 38\nStrategic communication and engagement 40\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- Our Agency 21\nOur purpose 22\nOur vision 22\nOur agency 23\nOur strategic priorities 23\nOur role 24\nOur outcome and programs 24\nOrganisational structure 25\nAFSA’s accountable authority 26\nRegulatory offices and functions we administer 28\nLegislative framework 28\nGovernment expectations 29\nPersonal insolvency and functions 30\nPersonal property securities system 31\nCriminal asset management 33\n2.\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n\n### Role and Functions\n\n- [Page 4]\nTable of Contents\nLetter of Transmittal 1\nTable of contents 2\nAcknowledgement of Country 5\nReader’s guide 6\nIntroduction 7\nChief Executive’s review 8\nOur year at a glance 2023–24 10\nAchievements and milestones 14\nIn the news 16\nChapter 1: Our agency 19\nOur purpose 20\nOur vision 20\nOur agency 21\nOur strategic priorities 21\nOur role 22\nOur outcome and programs 22\nOrganisational structure 23\nAFSA’s accountable authority 24\nEnabling legislation 25\nRegulatory offices and functions we administer 26\nGovernment expectations 27\nPersonal insolvency and trustee services 28\nPersonal property securities system 29\nCriminal assets management 30\nChapter 2: Enhancing our regulatory effectiveness 31\nRegulatory context 33\nRegulatory stewardship 35\nSystem insights and statistics 36\nCredit ecosystem: government, stakeholder and client engagement 38\nStrategic communication and engagement 40\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- Our Agency 21\nOur purpose 22\nOur vision 22\nOur agency 23\nOur strategic priorities 23\nOur role 24\nOur outcome and programs 24\nOrganisational structure 25\nAFSA’s accountable authority 26\nRegulatory offices and functions we administer 28\nLegislative framework 28\nGovernment expectations 29\nPersonal insolvency and functions 30\nPersonal property securities system 31\nCriminal asset management 33\n2.\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- [Page 183]\nIndex\nA\nabbreviations 179 annual performance statements 52–73\nAboriginal and Torres Strait Islander peoples 86, 88 Chief Executive’s statement 52\nsee also Indigenous Procurement Policy financial performance overview 73\nacademics and researchers 42 measurement methodology 55\naccessibility of websites 48 performance summary 53–54\naccountable authority 8, 26, 52 PM1 Vulnerability-targeted initiatives 63–64\nreview by 10–11 quality assurance 55\nsee also Chief Executive RAP1 Regulatory client experience 65–66\naccounting professionals 43 RAP2 Register availability 67–68\nachievements and milestones 16–17 RAP3 PPSR searches-to-new registrations ratio 69–70\nAcknowledgement of Country 7 RAP4 Criminal assets management efficiency 71–72\nadministration reviews 14 ROE1 Misuse in the personal insolvency system 56–58\nadministrative tribunal decisions 83 ROE2 Misuse of the PPSR 59–60\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- Table 23: List of annual report requirements\nRequirement Page\nLetter of transmittal iii\nTable of contents iv–vi\nIndex 149–156\nList of abbreviations and acronyms 144\nList of requirements 145–148\nContact officer ii\nEntity’s website address ii\nElectronic address of report ii\nReview by accountable authority\nChief Executive’s review 2–7\nOverview of the entity\nRole and functions 12–14\nOrganisational structure 15\nOutcomes and programs 18\nPurposes, as included in corporate plan 20\nName of accountable authority 16\nPosition title of accountable authority 16\nPeriod as accountable authority within the reporting period 16\nPortfolio structure 12\nWhere outcomes and programs differ from the Portfolio Budget Statements, n.a.\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2018-19_acc1_0.pdf)`\n- Requirement Page\nLetter of transmittal iii\nTable of contents iv\nIndex 160–166\nAbbreviations and acronyms 152\nList of requirements 155–159\nContact officer ii\nEntity’s website address ii\nEntity’s address of report ii\nReview by accountable authority\nChief Executive’s review 2–5\nOverview of the entity\nRole and functions 11–13\nOrganisational structure 16–17\nOutcomes and programs 10\nPurposes, as included in corporate plan 10\nName of accountable authority 16\nPosition title of accountable authority 16\nPeriod as accountable authority within the reporting period 16\nPortfolio structure 10\nWhere outcomes and programs differ from the portfolio budget statements, n.a.\nportfolio additional estimates statements or other portfolio statements, details\nof variation and reasons for change\nReport on performance\nAnnual performance statements\nInclusion of annual performance statements 22–56\n Source: `other-pdfs/afsa_ar_2019_20_acc.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2019_20_acc.pdf)`\n- [Page 151]\nList of requirements\nRequirement Page\nLetter of transmittal iii\nTable of contents iv\nIndex 150-156\nAbbreviations and acronyms 142\nList of requirements 145-149\nContact officer ii\nEntity’s website address ii\nElectronic address of report ii\nReview by accountable authority\nChief Executive’s review 2-5\nOverview of the entity\nRole and functions 8-12\nOrganisational structure 13\nOutcomes and programs 8-10\nPurposes, as included in corporate plan 8\nName of accountable authority 13\nPosition title of accountable authority 13\nPeriod as accountable authority within the reporting period 13\nPortfolio structure 8\nWhere outcomes and programs differ from the portfolio budget statements, n.a.\nportfolio additional estimates statements or other portfolio statements, details\nof variation and reasons for change\nReport on performance\nAnnual performance statements\n Source: `other-pdfs/afsa_ar_2020-21.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2020-21.pdf)`\n\n### Strategic Priorities\n\n- [Page 4]\nTable of Contents\nLetter of Transmittal 1\nTable of contents 2\nAcknowledgement of Country 5\nReader’s guide 6\nIntroduction 7\nChief Executive’s review 8\nOur year at a glance 2023–24 10\nAchievements and milestones 14\nIn the news 16\nChapter 1: Our agency 19\nOur purpose 20\nOur vision 20\nOur agency 21\nOur strategic priorities 21\nOur role 22\nOur outcome and programs 22\nOrganisational structure 23\nAFSA’s accountable authority 24\nEnabling legislation 25\nRegulatory offices and functions we administer 26\nGovernment expectations 27\nPersonal insolvency and trustee services 28\nPersonal property securities system 29\nCriminal assets management 30\nChapter 2: Enhancing our regulatory effectiveness 31\nRegulatory context 33\nRegulatory stewardship 35\nSystem insights and statistics 36\nCredit ecosystem: government, stakeholder and client engagement 38\nStrategic communication and engagement 40\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- [pages 95,96,97,98,99]\nnd digital expenditure is linked advertising organisations in 2023–24 is available\nto purpose and strategic priorities.\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- Our Agency 21\nOur purpose 22\nOur vision 22\nOur agency 23\nOur strategic priorities 23\nOur role 24\nOur outcome and programs 24\nOrganisational structure 25\nAFSA’s accountable authority 26\nRegulatory offices and functions we administer 28\nLegislative framework 28\nGovernment expectations 29\nPersonal insolvency and functions 30\nPersonal property securities system 31\nCriminal asset management 33\n2.\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- [Page 183]\nIndex\nA\nabbreviations 179 annual performance statements 52–73\nAboriginal and Torres Strait Islander peoples 86, 88 Chief Executive’s statement 52\nsee also Indigenous Procurement Policy financial performance overview 73\nacademics and researchers 42 measurement methodology 55\naccessibility of websites 48 performance summary 53–54\naccountable authority 8, 26, 52 PM1 Vulnerability-targeted initiatives 63–64\nreview by 10–11 quality assurance 55\nsee also Chief Executive RAP1 Regulatory client experience 65–66\naccounting professionals 43 RAP2 Register availability 67–68\nachievements and milestones 16–17 RAP3 PPSR searches-to-new registrations ratio 69–70\nAcknowledgement of Country 7 RAP4 Criminal assets management efficiency 71–72\nadministration reviews 14 ROE1 Misuse in the personal insolvency system 56–58\nadministrative tribunal decisions 83 ROE2 Misuse of the PPSR 59–60\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- [pages 183,184,185,186]\n96–100\npurpose 9, 22, 53 see also criminal assets management\nreview of 10–11 Association of Independent Insolvency Practitioners 43\nrole 24, 29, 36 Attorney-General’s Department 9, 42\nstrategic priorities 23 Attorney-General’s portfolio 9, 11\nvision 9, 22 Audit and Risk Committee 81, 159–160\nyear at a glance 12–15 Audit and Risk Committee charter 81, 160\nAFSA Consultative Arrangements Policy 93 Auditor-General\nAFSA Integrity Framework 92 access clauses 96\nAFSA Pride Month 86 Management of Conflicts of Interest by\nthe Australian Financial Security Authority 83\nAFSA Regulatory Stocktake 39\nAusTender contracts 96, 98\nAFSA Service Centre 15\nAustralian Competition and Consumer Commission 42\nAFSA Summit 11, 45\nAustralian credit system 12\nAgency Capability Review 85\n182 AFSA ANNUAL REPORT 2024–25\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- [Page 3]\nCONTENTS\nA message from our Chief Executive 1\nVulnerability – an enduring priority 2\nSystem vulnerability 3\nStrategic purpose 3\nOperating environment 4\nEconomic and social environment 4\nPeople experiencing vulnerability in our regulatory systems 4\nRegulatory environment 4\nUnderstanding vulnerability 5\nVulnerability impact 5\nGuiding principles 6\nStrategic objectives 7\nObjective 1\nSupport people to meet their regulatory obligations.\n Source: `strategies/afsa-vulnerability-strategy-2025-2028.pdf (https://www.afsa.gov.au/sites/default/files/2025-10/afsa-vulnerability-strategy-2025-2028.pdf)`\n- Together, these 2 key activities\nenable us to realise our purpose\nOur corporate plan demonstrates how we\nwill achieve our purpose through the 2 key Ensuring confidence\nactivities, informed by the priorities detailed\nin our focus areas that reflect our dynamic in Australia’s\noperating environment.\npersonal insolvency\nWe will outline our performance against this\ncorporate plan in the annual performance\nand personal\nstatements in the Australian Financial Security\nAuthority Annual Report 2022–23.\nproperty securities\nThis corporate plan is structured around our 2\nsystems\nkey activities: regulating firmly and fairly, and\nproviding world-class government services.\n Source: `corporate-plans/2022-23.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_22-23.pdf)`\n- Our vision\nA STRONG\nCREDIT SYSTEM FOR\nTHE AUSTRALIAN COMMUNITY\nStrategic priorities\nRegulatory Impact and Workforce of Digital Leadership\nstewardship influence the future innovation and culture\nStrong and Amplify our Equip our staff Simple, secure, and Distinct culture,\nbalanced regulatory effectiveness through with the right smart technology cohesive\nposture, and a strong and trusted mindsets, skillsets and and data to streamline leadership and\ncollaborative, voice, visible action toolsets to deliver our and enhance values which are\nwhole-of-system, and meaningful business into operations and evident in the\nand intelligence-led insights the future optimise regulatory behaviours of\napproach to regulation experience our people\nFoundations\nCapability, compliance, sustainability\nFigure 1: Our vision and strategic priorities\nAFSA Corporate Plan 2025–26 5\n Source: `corporate-plans/2025-26.pdf (https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)`\n- [pages 7,8,9]\nand Distinct culture,\nbalanced regulatory effectiveness through with the right smart technology cohesive\nposture, and a strong and trusted mindsets, skillsets and and data to streamline leadership and\ncollaborative, voice, visible action toolsets to deliver our and enhance values which are\nwhole-of-system, and meaningful business into operations and evident in the\nand intelligence-led insights the future optimise regulatory behaviours of\napproach to regulation experience our people\nFoundations\nCapability, compliance, sustainability\nFigure 1: Our vision and strategic priorities\nAFSA Corporate Plan 2025–26 5\n Source: `corporate-plans/2025-26.pdf (https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)`\n- Figure 1: Our strategic priorities and foundations to advance our vision\nnoisiv\nruO\nseitiroirp\ncigetartS\nA STRONG CREDIT SYSTEM\nFOR THE AUSTRALIAN COMMUNITY\nAFSA is a visible, modern and contemporary regulator\nRegulatory Impact Workforce Digital Leadership\nstewardship and of the innovation and\ninfluence future culture\nStrong and Simple, secure,\nbalanced Amplify our Equip our and smart Distinct\nregulatory effectiveness staff with the technology culture,\nposture, and through a right mindsets, and data to cohesive\ncollaborative, strong and skillsets streamline leadership\nwhole-of- trusted and tools to and enhance and values\nsystem, and voice, visible deliver our operations which are\nintelligence- action and business into and optimise evident in the\nled approach meaningful the future client behaviours of\nto regulation insights experience our people\nAgency capability\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- Results key A\nPerformance measure result Annual Performance Statements result\n≥ 80% – 100% Achieved\n≥ 50% < 80% Partially achieved\n< 50% Not achieved\nResults key B\nPercentage of target achieved Annual Performance Statements result\n100% Achieved\n≥ 90% < 100% Partially achieved\n< 90% Not achieved\nResults key C\nPerformance measure result Annual Performance Statements result\nMeets or outperforms target Achieved\nDoes not meet target Not achieved\nQuality assurance\nWe undertake regular quality assurance checks\nthroughout the year to ensure that our results are\naccurate and that we maintain appropriate records.\n Source: `corporate-plans/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2024-09/afsa-corporate-plan-2024-25.pdf)`\n- Results key A\nPerformance measure result Annual Performance Statements result\n≥ 80% < 100% Achieved\n≥ 50% < 80% Partially achieved\n< 50% Not achieved\nFirst year of data Baseline\nResults key B\nPerformance measure result Annual Performance Statements result\n100% Achieved\n≥ 90% < 100% Partially achieved\n< 90% Not achieved\nFirst year of data Baseline\nResults key C\nPerformance measure result Annual Performance Statements result\nMeets or outperforms target Achieved\nDoes not meet target Not achieved\nFirst year of data Baseline\nAFSA Corporate Plan 2025–26 37\n Source: `corporate-plans/2025-26.pdf (https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)`\n- Results key A\nPerformance measure result Annual Performance Statements result\n≥ 80% – 100% Achieved\n≥ 50% – < 80% Partially achieved\n< 50% Not achieved\nResults key B\n100% Achieved\n≥ 90% – < 100% Partially achieved\n< 90% Not achieved\nResults key C\nMeets or outperforms target Achieved\nDoes not meet target Not achieved\nTable 4: Reporting our performance\nFor new performance measures introduced Quality assurance\nin 2024–25, the target in the first year was to\ncollect baseline data.\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- Performance measure 2024–25 result\nKey activity 1: Regulatory oversight and enforcement\nROE1 | Misuse in the personal insolvency system Achieved\nROE2 | Misuse of the PPSR Partially achieved\nROE3 | Perceived regulatory effectiveness Achieved\nKey activity 1: Regulatory oversight and enforcement\nKey activity 2: Regulatory administration and practice\nPM1 | Vulnerability targeted initiatives Partially achieved\nKey activity 2: Regulatory administration and practice\nRAP1 | Regulatory client experience Achieved\nRAP2 | Register availability (NPII and PPSR) Achieved\nRAP3 | PPSR searches-to-new registrations ratio No target\nRAP4 | Criminal assets management efficiency Achieved\nTable 3: Summary of performance results for 2024–25\n54 AFSA ANNUAL REPORT 2024–25\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- Performance Effective and efficient services\nmeasure\nEnhance digital services to improve the user experience and drive\noperational efficiency\nMethodology Stakeholder feedback demonstrating improved satisfaction and\nreduced burden\nTarget Improved user satisfaction and reduced effort\nSource Corporate Plan 2020–21, page 24\nPortfolio Budget Statements 2020–21, programs 1.1 and 1.2,\npages 124 and 126\nResult Partially achieved\nOur performance measure\nIn providing world-class government services, we want to ensure that we deliver those\nservices effectively and efficiently.\n Source: `other-pdfs/afsa_ar_2020-21.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2020-21.pdf)`\n- [Page 41]\nDelivering effective and efficient services\nEffective and efficient services\nPerformance\nEnhance digital services to improve the client experience and drive\nmeasure\noperational efficiency\nStakeholder feedback demonstrating improved satisfaction and reduced burden\nMethodology\nEvidence of operational efficiencies\nImproved client satisfaction and reduced effort\nTarget\nCorporate Plan 2021–22, page 22\nSource\nPortfolio Budget Statements 2021–22, programs 1.1 and 1.2, pages 119 and 121\n2021–22 result Partially achieved 2020–21 result: Partially achieved\nOur performance measure Client satisfaction\nand reduced burden\nIn providing world-class government services,\nwe want to ensure that we deliver services We use feedback from our clients to identify\neffectively and efficiently.\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pdf (https://www.afsa.gov.au/sites/default/files/2022-10/AFSA%20Annual%20Report%202021-22.pdf)`\n- [Page 44]\nManaging assets effectively and efficiently\nEffective and efficient management of assets held by the Official Trustee\nPerformance Effectively and efficiently manage assets and cash held in trust for beneficiaries\nmeasure throughout the asset life cycle, in accordance with relevant legislation, directions\nand guidance\nCase studies demonstrating effective and efficient asset management\nMethodology\nEffective action taken to maximise returns on assets\nTarget\nCorporate Plan 2021–22, page 22\nSource\nPortfolio Budget Statements 2021–22, Program 1.1, page 119\n2021–22 result Achieved 2020–21 result: Partially achieved\nOur performance measure During the year, we established a revised\nengagement plan with the Australian Federal\nIn providing world-class government services,\nPolice.\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pdf (https://www.afsa.gov.au/sites/default/files/2022-10/AFSA%20Annual%20Report%202021-22.pdf)`\n- [Page 49]\nRegulating firmly and fairly\nPerformance measure Target Result\nMinimising harm Firm and fair compliance outcomes Substantially achieved\nManaging compliance and Effective action taken to manage Substantially achieved\npromoting awareness compliance\nInfluencing behaviour Effective action taken to respond Substantially achieved\nto emerging issues and improve\nthe understanding of compliance\nresponsibilities\nProviding world-class government services\nPerformance measure Target Result\nEffective and efficient Improved client satisfaction and Substantially achieved\nservices reduced effort\nEffective and efficient Effective action taken to maximise Substantially achieved\nmanagement of assets held returns on assets\nby the Official Trustee\nTimeliness of payment At least 80% of distributions to Substantially achieved\nservices creditors are paid within 3 months of\nlast receipt of money\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- At the end of the reporting\nperiod our performance is assessed against each\nPartially achieved (26-50%)\nachievement criteria and an overall sub-measure\nresult is given as:\nSubstantially achieved (51-75%)\nNot achieved\nAchieved (76-100%)\nPartially achieved\nAchieved\n48 AFSA ANNUAL REPORT 2023–24\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- [pages 50,51,52,53]\nning\nAssessing sub-measure zero for not achieved, one for partially achieved\nand 2 for achieved) and divide it by the maximum\nperformance\npossible result (determined as the number\nof sub-measures multiplied by 2).\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- Achieved\nResult\nPrevious reporting period: Not comparable\nAnalysis\nIn 2024–25, AFSA engaged Bastion Insights, AFSA achieved its target by establishing a\nan independent market research consultancy, baseline result in 2024–25, with a median score\nto conduct qualitative research with key of 7 out of 10.\nstakeholders to better understand their\nAFSA’s key stakeholders include government\nperceptions of AFSA’s effectiveness as a\nagencies, peak bodies representing insolvency\nregulator.\npractitioners, industry associations, and\nThe target for this performance measure was to consumer and debtor advocacy organisations.\nestablish a baseline result during the reporting Effective engagement with this diverse group\nyear.\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- CRITERION\n2017–18 result 2018–19 target 2018–19 result\nN/A – new measure Proportion of active administrations that Not achieved –\nare greater than 18 months old is less than 54%\nor equal to 50%.\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2018-19_acc1_0.pdf)`\n- [Page 43]\nPerformance AFSA effectively discharges its compliance, regulatory and\nmeasure decision-making responsibilities\nPerformance Use our data holdings to prioritise, design and deliver an effective\ncriterion compliance program\nTarget Improved compliance by stakeholders\nSource Corporate Plan 2019–20, page 24; PBS 2019–20, pages 82 and 84\nResult Partially achieved\nWe did not fully achieve our target during the year.\n Source: `other-pdfs/afsa_ar_2019_20_acc.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2019_20_acc.pdf)`\n- Performance AFSA delivers fair, transparent and predictable services\nmeasure\nPerformance Actively manage insolvent estates to produce timely outcomes for\ncriterion debtors and creditors\nTarget Proportion of active administrations that are greater than 18 months\nold is less than or equal to 50%\nSource Corporate Plan 2019–20, page 26; PBS 2019–20, page 82\nResult Not achieved—59%\n2 REPORT ON PERFORMANCE 45\n Source: `other-pdfs/afsa_ar_2019_20_acc.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2019_20_acc.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $8.4 million, $47.3 million, $36.6\n, $37.0 million, $85.9 million, $51.1 million | Overview of our financial performance\nIn 2024–25, our operations were funded from We also received $8.4 million in departmental\n2 main sources: capital appropriation for our insolvency\nprogram.\n• $47.3 million of government appropriation\nreflecting the funding of our insolvency Our administered income consisted of $36.6\nprogram. million from insolvency fees and charges\n(2023–24: $37.0 million) and $85.9 million from\n• $51.1 million from PPSR and | `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)` |\n| $8.4 million, $47.3 million, $36.6\n, $37.0 million, $85.9 million, $51.1 million | [pages 76,77,78,79,80,81]\n–25, our operations were funded from We also received $8.4 million in departmental\n2 main sources: capital appropriation for our insolvency\nprogram.\n• $47.3 million of government appropriation\nreflecting the funding of our insolvency Our administered income consisted of $36.6\nprogram. million from insolvency fees and charges\n(2023–24: $37.0 million) and $85.9 million from\n• $51.1 million from PPSR and\nproceeds-of-crime-r | `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)` |\n| $3.6 million, 3.6 million | The amount includes prior-\nyear departmental appropriations and retained revenue receipts under section 74 of the Public Governance,\nPerformance and Accountability Act 2013.\n** Includes an amount of $3.6 million in 2018–19 for the departmental capital budget. | `other-pdfs/afsa_ar_2018-19_acc1_0.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2018-19_acc1_0.pdf)` |\n\n## Key Achievements\n\n- 1. publishing a Vulnerability Strategy\nPrior to the strategy’s release in 2025–26, AFSA\n2. delivering vulnerability awareness\nwill continue internal consultation to ensure the\ntraining.\nstrategy resonates with staff and further embeds\nAt the end of the reporting period, we a culture of vulnerability awareness within the\ncompleted a qualitative self-assessment using organisation.\nthe predefined achievement criteria and scoring\nVulnerability awareness training was delivered\nmethodology:\nto 80% of the agency’s client-facing staff (105\n• The Vulnerability Strategy was developed out of 131).\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- This includes the identification of 4 pressure\npoints and potential key areas for reform to progress Criminal assets management\nin the short term:\nAFSA expects the volume, value and complexity\n• increasing the bankruptcy threshold value\nof criminal assets under its custody and control to\nfrom $10,000\ncontinue to increase in coming years.\n• increasing the period for a debtor to respond\nIn December 2023, the Australian Federal Police\nto a bankruptcy notice from 21 days\n(AFP)-led Criminal Assets Confiscation Taskforce\n• reducing the period for which a discharged\nachieved a milestone of restraining $1 billion in\nbankrupt is recorded on the NPII\ncriminal assets, continuing their mission to deprive\n• amending the Bankruptcy Act so that Part IX criminals of their illegal wealth and to stop them\ndebt agreements are not taken to be an ‘act using the proceeds of crime to fund further\n Source: `corporate-plans/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2024-09/afsa-corporate-plan-2024-25.pdf)`\n- This\nas partially delivered, scoring 1 out of 2. training included 3 core components:\n• The vulnerability awareness training was • increasing awareness and understanding of\nfully delivered to client-facing staff and vulnerability and how it can present\nscored 2 out of 2.\n• recognising behavioural indicators that may\nThis resulted in a total performance score signal a need for additional support\nof 3 out of a possible 4, equating to 75% • applying practical approaches to respond\nachievement. appropriately to vulnerability.\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- Our diverse workforce and inclusive culture\n• Delivered ‘Compassionate Foundations’\nsupport our vision of a strong credit system\nsuicide prevention training for team\nfor the Australian community and reflect the\nmembers.\ncommunities we serve.\n• Recognised ‘R U OK?’ Day and World Mental\nIn 2024–25, we implemented the following Health Day as key events for our people.\ninitiatives:\nConstellation Network\nNexus Gender Equity Network • The Constellation Network continued to\n• Continued the Gender Equity Network to drive engagement and awareness of the\nincrease engagement and collaboration in value provided by staff with disabilities\npromoting greater gender equity and to and neurodiversity, and staff who care for\ninform our policies and processes. someone with a disability.\n• Team members attended the 2025 Women Parents and Carers Nurture Ring Network\nin Leadership Summit and we marked\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- No notices were issued under\nWHS and wellbeing outcomes and sections 90, 191, 195 or 198 of the WHS Act and\nachievements included: no investigations were conducted.\n• WHS due diligence training delivered AFSA delivered several wellbeing support\nby Comcare to all SES staff and other programs and options during 2022–23.\nsenior leaders These included:\n• embedding the online health and safety\n• virtual sessions for staff about conflict\nmanagement system to provide staff with\nmanagement and supporting injured or\nupdated policies, procedures and guidelines\nunwell staff\n• a focus on early intervention through\n• an online wellbeing platform via our\nwellbeing management plans with staff who\nemployee assistance program wellbeing\nare identified as a potential risk based on\npartner, LifeWorks\nwellbeing indicator reporting\n• health checks assessing cholesterol, blood\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pdf (https://www.afsa.gov.au/sites/default/files/2023-10/AFSA%20Annual%20Report%202022-23.pdf)`\n- During 2022–23, we implemented the • Promoted staff awareness about ‘hidden\nfollowing initiatives: disabilities’ within our workforce and in\nthe Australian community through the\nGender equity Constellation Disability Network.\n• Re-established the Gender Equity Diversity\nDisability reporting\nNetwork to increase engagement and\nmechanism\ncollaboration in promoting greater gender\nequality and to inform AFSA policies\nand processes\nAustralia’s Disability Strategy 2021–2031 is the\n• Continued to progress initiatives for overarching framework for inclusive policies,\ngender equity through the #iWILL programs and infrastructure that support\ngender equity strategy people with disability to participate in all areas\nof Australian life.\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pdf (https://www.afsa.gov.au/sites/default/files/2023-10/AFSA%20Annual%20Report%202022-23.pdf)`\n- Methodology We measure this by:\n• recording the delivery and impact of proactive activities that seek to enhance\nservice effectiveness and efficiency\n• documenting the activities undertaken and outcomes delivered that contribute\nto continuous improvement\nData source We use:\n• service centre operational metrics\n• internal records held by the agency relating to system and process\nenhancements\n• records of complaints\nTarget 2023-24 2024-25 2025-26 2026-27\nImproved client satisfaction and reduced effort\nAFSA CORPORATE PLAN 2023-24 23\n Source: `corporate-plans/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf)`\n- Methodology We measure this by:\n• reviewing the activities undertaken by the Official Trustee for effectiveness,\nefficiency and commerciality\n• recording the delivery and impact of proactive activities that seek to enhance\nservice effectiveness and efficiency\n• documenting the activities undertaken and outcomes delivered that contribute\nto continuous improvement\n• engaging with stakeholders about our plans, activities and actions\nData source We use:\n• internal records held by the Regulatory Operations Group relating to\nmanagement of assets (proceeds of crime and estate administration)\n• case studies*\nTarget 2023-24 2024-25 2025-26 2026-27\nEffective action taken to maximise return on assets\n*Case studies will be selected based on pre-determined and documented criteria and assessed against effectiveness and\nefficiency criteria to determine performance results.\n Source: `corporate-plans/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf)`\n- Target 2025–26 2026–27 2027-28 2028–29\n100% - initiative Quantitative target As per 2026–27 As per 2026–27\nfully delivered to be established\nResults key C - refer to appendix 1\nAFSA Corporate Plan 2025–26 28\n Source: `corporate-plans/2025-26.pdf (https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)`\n- Target 2025–26 2026–27 2027–28 2028–29\n100% - all As per 2025–26 As per 2025–26 As per 2025–26\ninitiatives delivered\nResults key A - refer to appendix 1\nAFSA Corporate Plan 2025–26 30\n Source: `corporate-plans/2025-26.pdf (https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)`\n- [Page 4]\nTable of Contents\nLetter of Transmittal 1\nTable of contents 2\nAcknowledgement of Country 5\nReader’s guide 6\nIntroduction 7\nChief Executive’s review 8\nOur year at a glance 2023–24 10\nAchievements and milestones 14\nIn the news 16\nChapter 1: Our agency 19\nOur purpose 20\nOur vision 20\nOur agency 21\nOur strategic priorities 21\nOur role 22\nOur outcome and programs 22\nOrganisational structure 23\nAFSA’s accountable authority 24\nEnabling legislation 25\nRegulatory offices and functions we administer 26\nGovernment expectations 27\nPersonal insolvency and trustee services 28\nPersonal property securities system 29\nCriminal assets management 30\nChapter 2: Enhancing our regulatory effectiveness 31\nRegulatory context 33\nRegulatory stewardship 35\nSystem insights and statistics 36\nCredit ecosystem: government, stakeholder and client engagement 38\nStrategic communication and engagement 40\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- At the end of the reporting\nperiod our performance is assessed against each\nPartially achieved (26-50%)\nachievement criteria and an overall sub-measure\nresult is given as:\nSubstantially achieved (51-75%)\nNot achieved\nAchieved (76-100%)\nPartially achieved\nAchieved\n48 AFSA ANNUAL REPORT 2023–24\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- [Page 164]\nRequirement Page\nReport on financial performance\nDiscussion and analysis of financial performance 57–58\nTable summarising total resources and total payments 130–131\nInformation on any significant changes in financial results during or after the 57–58\ncurrent or previous reporting period\nManagement and accountability\nCorporate governance\nInformation on compliance with section 10 of the PGPA Rule (fraud systems) iii\nCertification by the accountable authority that fraud risk assessments and fraud iii\ncontrol plans have been prepared\nCertification by the accountable authority that appropriate mechanisms for iii\npreventing, detecting incidents of, investigating or otherwise dealing with, and\nrecording or reporting fraud that meet the specific needs of the entity are in\nplace\nCertification by the accountable authority that all reasonable measures have iii\n Source: `other-pdfs/afsa_ar_2019_20_acc.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2019_20_acc.pdf)`\n- [Page 152]\nRequirement Page\nReport on financial performance\nDiscussion and analysis of financial performance 48-49\nTable summarising total resources and total payments 120-121\nInformation on any significant changes in financial results during or after the 48\ncurrent or previous reporting period\nManagement and accountability\nCorporate governance\nInformation on compliance with section 10 of the PGPA Rule (fraud systems) iii\nCertification by the accountable authority that fraud risk assessments and fraud iii\ncontrol plans have been prepared\nCertification by the accountable authority that appropriate mechanisms for iii\npreventing, detecting incidents of, investigating or otherwise dealing with, and\nrecording or reporting fraud that meet the specific needs of the entity are in\nplace\nCertification by the accountable authority that all reasonable measures have iii\n Source: `other-pdfs/afsa_ar_2020-21.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2020-21.pdf)`\n- [Page 142]\nRequirement Page\nManagement and accountability\nCorporate governance\nInformation on compliance with section 10 of the PGPA Rule (fraud systems) iii\nCertification by the accountable authority that fraud risk assessments and fraud control\niii\nplans have been prepared\nCertification by the accountable authority that appropriate mechanisms for preventing,\ndetecting incidents of, investigating or otherwise dealing with, and recording or iii\nreporting fraud that meet the specific needs of the entity are in place\nCertification by the accountable authority that all reasonable measures have been taken\niii\nto deal appropriately with fraud relating to the entity\nOutline of structures and processes in place for the entity to implement principles and\n50-52\nobjectives of corporate governance\nStatement of significant issues reported to minister that relate to noncompliance with\n51\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pdf (https://www.afsa.gov.au/sites/default/files/2022-10/AFSA%20Annual%20Report%202021-22.pdf)`\n- [Page 130]\nRequirement Page\nManagement and accountability\nCorporate governance\nInformation on compliance with section 10 of the PGPA Rule (fraud systems) iii\nCertification by the accountable authority that fraud risk assessments and fraud control\niii\nplans have been prepared\nCertification by the accountable authority that appropriate mechanisms for preventing,\ndetecting incidents of, investigating or otherwise dealing with, and recording or iii\nreporting fraud that meet the specific needs of the entity are in place\nCertification by the accountable authority that all reasonable measures have been taken\niii\nto deal appropriately with fraud relating to the entity\nOutline of structures and processes in place for the entity to implement principles and\n42–44\nobjectives of corporate governance\nStatement of significant issues reported to minister that relate to noncompliance with\n44\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pdf (https://www.afsa.gov.au/sites/default/files/2023-10/AFSA%20Annual%20Report%202022-23.pdf)`\n- [Page 3]\nAFSA CORPORATE PLAN 2021–22 1\nCONTENTS\nMESSAGE FROM THE CHIEF EXECUTIVE 2\nOVERVIEW 4\nOUR AGENCY 6\nOur role 8\nOur regulatory approach 9\nOUR STAKEHOLDERS 10\nCooperation 11\nOUR OPERATING CONTEXT 12\nChallenges and opportunities in our operating environment 14\nFirm and fair regulation 14\nMeeting people’s service needs 15\nOUR KEY ACTIVITIES 16\nRegulating firmly and fairly 17\nFocus area – data and compliance 17\nKey performance indicators 18\nProviding world-class government services 20\nFocus areas – services, governance and technology 20\nKey performance indicators 22\nOUR CAPABILITIES 24\nOur people 24\nOur data 24\nOur services 26\nMANAGING OUR RISK 27\nOur key risks 28\nLIST OF REQUIREMENTS 32\n Source: `corporate-plans/2021-22.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf)`\n- [Page 21]\nTable 2: Regulating firmly and fairly – performance measures\nPerformance\nmeasure PBS* Methodology Target\n22–1202 32–2202 42–3202 52–4202\nMinimising harm 1.1 Records of Firm and fair\nstakeholder compliance\nCreate an 1.2\nengagement outcomes\nenvironment\nand feedback\nthat minimises\nharm caused Evidence of\nby significant risk/issues\nnoncompliance identification\nwith the law\nEvidence of\nor a failure by\nactions taken\nthe regulated\nunder our\ncommunity to act\ncompliance\nin accordance\nprogram and\nwith an expected\nthe impact of\nbehaviour\nthose actions\nManaging 1.1 Records of Effective\ncompliance stakeholder action taken\n1.2\nand promoting engagement to manage\nawareness and feedback compliance\nProactively apply Case studies\nappropriate demonstrating\nregulatory, application of\nenforcement and compliance\nother actions action taken\nto encourage under our\ncompliance compliance\n Source: `corporate-plans/2021-22.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf)`\n- Methodology We measure this by:\n• reviewing the activities undertaken as part of our Annual Regulatory Plan,\nand considering the outcomes that contributed to minimising harm\n• recording the delivery and impact of proactive activities that target emerging\nand enduring harms\n• assessing the effectiveness of risk/issues identification and the actions\nresulting from insights and tip-offs\nData source We use:\n• internal records held by the Regulatory Operations Group relating to the\nimplementation and outcomes of the Annual Regulatory Plan\n• system records relating to regulation and enforcement\nTarget 2023-24 2024-25 2025-26 2026-27\nFirm and fair compliance outcomes\nAFSA CORPORATE PLAN 2023-24 21\n Source: `corporate-plans/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf)`\n- We look at the total\nThe following changes have been made since the\nresults achieved for sub-measures (assigning 0 for Not\nCorporate Plan 2022-23:\nachieved, 1 for Partially achieved and 2 for Achieved)\n• We have updated our methodology to better and divide this by the maximum possible result\nreflect the method we use to consider our (determined as the number of sub-measures x 2).\nperformance and moved sources of data to a This gets converted into a percentage, and reported\nnew section titled data source. using the below results:\n• ‘Timeliness of payment services’ was previously\nNot achieved (0-25%)\ncalled ‘Payment services’, including in the\nPortfolio Budget Statement 2023-24.\n Source: `corporate-plans/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf)`\n- Results key A\nPerformance measure result Annual Performance Statements result\n≥ 80% – 100% Achieved\n≥ 50% < 80% Partially achieved\n< 50% Not achieved\nResults key B\nPercentage of target achieved Annual Performance Statements result\n100% Achieved\n≥ 90% < 100% Partially achieved\n< 90% Not achieved\nResults key C\nPerformance measure result Annual Performance Statements result\nMeets or outperforms target Achieved\nDoes not meet target Not achieved\nQuality assurance\nWe undertake regular quality assurance checks\nthroughout the year to ensure that our results are\naccurate and that we maintain appropriate records.\n Source: `corporate-plans/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2024-09/afsa-corporate-plan-2024-25.pdf)`\n- Results key A\nPerformance measure result Annual Performance Statements result\n≥ 80% < 100% Achieved\n≥ 50% < 80% Partially achieved\n< 50% Not achieved\nFirst year of data Baseline\nResults key B\nPerformance measure result Annual Performance Statements result\n100% Achieved\n≥ 90% < 100% Partially achieved\n< 90% Not achieved\nFirst year of data Baseline\nResults key C\nPerformance measure result Annual Performance Statements result\nMeets or outperforms target Achieved\nDoes not meet target Not achieved\nFirst year of data Baseline\nAFSA Corporate Plan 2025–26 37\n Source: `corporate-plans/2025-26.pdf (https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)`\n- [Page 5]\nPrinciples of regulator best practice 49\nPerformance results and analysis 51\nRegulating firmly and fairly 51\nProviding world-class government services 59\nNew suite of performance measures 70\nFinancial performance 70\nChapter 4: Legislation, reporting and other actions 71\nAmendments to the Bankruptcy Act 1996 (Cth) 72\nBankruptcy Amendment (Discharge from Bankruptcy) Act 2023 (Cth) 72\nOperational reporting resulting from legislative amendments to the\nBankruptcy Act 1966 (Cth) 73\nAmendments to the Personal Property Securities Act 2009 74\nRegistrar actions under the Personal Property Securities Act 2009 74\nChapter 5: Management and accountability 77\nCorporate governance 78\nManaging human resources 82\nManaging our assets and purchasing 89\nEnvironmental performance 94\nChapter 6: Financial statements 97\nAppendices 147\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- At the end of the reporting\nperiod our performance is assessed against each\nPartially achieved (26-50%)\nachievement criteria and an overall sub-measure\nresult is given as:\nSubstantially achieved (51-75%)\nNot achieved\nAchieved (76-100%)\nPartially achieved\nAchieved\n48 AFSA ANNUAL REPORT 2023–24\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- [pages 50,51,52,53]\nning\nAssessing sub-measure zero for not achieved, one for partially achieved\nand 2 for achieved) and divide it by the maximum\nperformance\npossible result (determined as the number\nof sub-measures multiplied by 2).\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- Chief Executive\n(CE)\nExecutive Committee External Advisory\n(Chaired by CE) Committee (Chaired\nby CE appointee)\nExternal Audit & Risk\nRegulatory Committee\nCommittee (Chaired\n(Chaired by CE)\nby independent appointee)\nNational Work Health National Consultative Strategy & Investment People & Culture\nand Safety Committee Committee (NCC) Committee (StIC) Committee\n(Chaired by COO) (Chaired by COO) (Chaired by COO) (Chaired by COO)\nFigure 7: AFSA governance model, 30 June 2024\n78 AFSA ANNUAL REPORT 2023–24\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n\n## Corporate Values and Operating Culture\n\n- [Page 183]\nIndex\nA\nabbreviations 179 annual performance statements 52–73\nAboriginal and Torres Strait Islander peoples 86, 88 Chief Executive’s statement 52\nsee also Indigenous Procurement Policy financial performance overview 73\nacademics and researchers 42 measurement methodology 55\naccessibility of websites 48 performance summary 53–54\naccountable authority 8, 26, 52 PM1 Vulnerability-targeted initiatives 63–64\nreview by 10–11 quality assurance 55\nsee also Chief Executive RAP1 Regulatory client experience 65–66\naccounting professionals 43 RAP2 Register availability 67–68\nachievements and milestones 16–17 RAP3 PPSR searches-to-new registrations ratio 69–70\nAcknowledgement of Country 7 RAP4 Criminal assets management efficiency 71–72\nadministration reviews 14 ROE1 Misuse in the personal insolvency system 56–58\nadministrative tribunal decisions 83 ROE2 Misuse of the PPSR 59–60\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- [Page 161]\nenvironmental performance 72–3 portfolio budget statements 16, 21\nfinancial performance 48–9 ‘Powered by PPSR’ brand 27\nfirm and fair regulator\nPPSR Program Committee 59\nperformance 19, 21–32\nPractitioner Independence in the\ninformation provision 20, 42–7\nPersonal Insolvency System\norganisational culture\n– Best Practice Report 22, 24\nand integrity 31–2\nPride in Diversity 64\npayments to creditors 6, 41\nproceeds of crime 9, 14, 48\nreport on 15–49\nProceeds of Crime Act 1987 10\nreporting framework 16\nrisk assessment 26–9 Proceeds of Crime Act 2002 10, 53\nservice provision and availability 33–7 programs, expenses by 120–1\nstakeholder engagement 29–32\nPublic Governance,\nworld-class government service Performance and\nprovider performance 20, 32–47 Accountability Act 2013 17, 58, 60–1, 71\nperformance pay 66 Public Service Act 1999 66\npersonal insolvency agreements, purchasing 70\n Source: `other-pdfs/afsa_ar_2020-21.pdf (https://www.afsa.gov.au/sites/default/files/afsa_ar_2020-21.pdf)`\n- [Page 6]\nFigure 1: AFSA’s planning and reporting documents\nrotalugeR\necnamrofrep\nediug\nPurpose\nEnsuring confidence in Australia’s personal insolvency and\npersonal property securities systems\nVision\nWe strive to be a firm and fair regulator and a world-class government\nservice provider, delivering improved and equitable financial outcomes for\nconsumers, business and the Australian community\nOutcome\nMaintain confidence in Australia’s personal insolvency and\npersonal property securities systems by delivering fair, efficient and\neffective regulatory, trustee, registry and information services\nProgram 1.1\nPersonal insolvency and\ntrustee services\nMinisterial Statement of Expectations\nAustralian Financial Security Authority Statement of Intent\nPrinciples of regulator best practice\nContinuous improvement and building trust\nRisk based and data driven\nCollaboration and engagement\n Source: `corporate-plans/2022-23.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_22-23.pdf)`\n- Regulating firmly and fairly\nMinimising harm\nProgram(s) 1.1 and 1.2\nNumber of sub-measures 4\nContributing functions Enforcement, Personal Property Securities Program, Compliance,\nEstate Administration\nQualitative / Quantitative Qualitative\nOutput / Efficiency / Effectiveness Output, Effectiveness\nRegulator performance principle(s) Continuous improvement and building trust\nRisk based and data driven\nCollaboration and engagement\nManaging compliance and promoting awareness\nProgram(s) 1.1 and 1.2\nNumber of sub-measures 2\nContributing functions Enforcement, Personal Property Securities Program\nQualitative / Quantitative Qualitative\nOutput / Efficiency / Effectiveness Output\nRegulator performance principle(s) Continuous improvement and building trust\nRisk based and data driven\nCollaboration and engagement\nInfluencing behaviour\nProgram(s) 1.1 and 1.2\nNumber of sub-measures 4\n Source: `corporate-plans/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf)`\n- [Page 49]\nRegulating firmly and fairly\nPerformance measure Target Result\nMinimising harm Firm and fair compliance outcomes Substantially achieved\nManaging compliance and Effective action taken to manage Substantially achieved\npromoting awareness compliance\nInfluencing behaviour Effective action taken to respond Substantially achieved\nto emerging issues and improve\nthe understanding of compliance\nresponsibilities\nProviding world-class government services\nPerformance measure Target Result\nEffective and efficient Improved client satisfaction and Substantially achieved\nservices reduced effort\nEffective and efficient Effective action taken to maximise Substantially achieved\nmanagement of assets held returns on assets\nby the Official Trustee\nTimeliness of payment At least 80% of distributions to Substantially achieved\nservices creditors are paid within 3 months of\nlast receipt of money\n Source: `annual-reports/2023-24.pdf (https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf)`\n- [Page 55]\nRegulatory administration\nand practice\nAFSA’s performance in regulatory administration • Initiating a regulatory client experience\nand practice was marked by high system survey, with 71% of respondents reporting\nreliability, growing user engagement, and a positive or extremely positive experience.\nfoundational work to improve regulatory client While professionalism and helpfulness\nexperience and operational efficiency. were strong, areas for improvement were\nidentified in timeliness and ease of enquiry,\nKey highlights include:\nguiding future enhancements.\n• Achieving 99.9% availability across the\nThese results demonstrate AFSA’s operational\nNational Personal Insolvency Index (NPII)\neffectiveness and its commitment to continuous\nand PPSR, ensuring uninterrupted access to\nimprovement, transparency, and responsive\ncritical registers and supporting public trust\nservice delivery.\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- Our diverse workforce and inclusive culture\n• Delivered ‘Compassionate Foundations’\nsupport our vision of a strong credit system\nsuicide prevention training for team\nfor the Australian community and reflect the\nmembers.\ncommunities we serve.\n• Recognised ‘R U OK?’ Day and World Mental\nIn 2024–25, we implemented the following Health Day as key events for our people.\ninitiatives:\nConstellation Network\nNexus Gender Equity Network • The Constellation Network continued to\n• Continued the Gender Equity Network to drive engagement and awareness of the\nincrease engagement and collaboration in value provided by staff with disabilities\npromoting greater gender equity and to and neurodiversity, and staff who care for\ninform our policies and processes. someone with a disability.\n• Team members attended the 2025 Women Parents and Carers Nurture Ring Network\nin Leadership Summit and we marked\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n- [pages 183,184,185,186]\n96–100\npurpose 9, 22, 53 see also criminal assets management\nreview of 10–11 Association of Independent Insolvency Practitioners 43\nrole 24, 29, 36 Attorney-General’s Department 9, 42\nstrategic priorities 23 Attorney-General’s portfolio 9, 11\nvision 9, 22 Audit and Risk Committee 81, 159–160\nyear at a glance 12–15 Audit and Risk Committee charter 81, 160\nAFSA Consultative Arrangements Policy 93 Auditor-General\nAFSA Integrity Framework 92 access clauses 96\nAFSA Pride Month 86 Management of Conflicts of Interest by\nthe Australian Financial Security Authority 83\nAFSA Regulatory Stocktake 39\nAusTender contracts 96, 98\nAFSA Service Centre 15\nAustralian Competition and Consumer Commission 42\nAFSA Summit 11, 45\nAustralian credit system 12\nAgency Capability Review 85\n182 AFSA ANNUAL REPORT 2024–25\n Source: `annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)`\n\n## Global Ideas and Case Study Inputs\n\nGlobal source texts are available for later idea synthesis:\n- `global-intelligence/source-text/association-worldbank.org-governance.txt`\n- `global-intelligence/source-text/association-worldbank.org-public-financial-management.txt`\n- `global-intelligence/source-text/consulting-deloitte.com-government-public.txt`\n- `global-intelligence/source-text/university-ash.harvard.edu-Harvard-Kennedy-School-Ash-Center.txt`\n\n## Source Artifacts Used\n\n- `corporate-plans/2021-22.pdf` - corporate-plans - https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf\n- `corporate-plans/2022-23.pdf` - corporate-plans - https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_22-23.pdf\n- `corporate-plans/2023-24.pdf` - corporate-plans - https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf\n- `corporate-plans/2024-25.pdf` - corporate-plans - https://www.afsa.gov.au/sites/default/files/2024-09/afsa-corporate-plan-2024-25.pdf\n- `corporate-plans/2025-26.pdf` - corporate-plans - https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf\n- `strategies/2019_WGEA_GE_Strategy_Guide.pdf` - strategies - https://www.wgea.gov.au/sites/default/files/documents/2019_WGEA_GE_Strategy_Guide.pdf\n- `strategies/AFSA-20Reconciliation-20Action-20Plan-202022-2025.pdf` - strategies - https://www.afsa.gov.au/sites/default/files/2022-09/AFSA%20Reconciliation%20Action%20Plan%202022-2025.pdf\n- `strategies/VulnerabilityFramework.pdf` - strategies - https://www.afsa.gov.au/sites/default/files/2022-11/VulnerabilityFramework.pdf\n- `strategies/AFSA-20Regulatory-20Strategy.pdf` - strategies - https://www.afsa.gov.au/sites/default/files/2023-09/AFSA%20Regulatory%20Strategy.pdf\n- `strategies/afsa-diversity-equity-and-inclusion-strategy-2025-30.pdf` - strategies - https://www.afsa.gov.au/sites/default/files/2025-09/afsa-diversity-equity-and-inclusion-strategy-2025-30.pdf\n- `strategies/afsa-vulnerability-strategy-2025-2028.pdf` - strategies - https://www.afsa.gov.au/sites/default/files/2025-10/afsa-vulnerability-strategy-2025-2028.pdf\n- `strategies/child-safe-framework-compliance-statement-2025-2026.pdf` - strategies - https://www.afsa.gov.au/sites/default/files/2025-10/child-safe-framework-compliance-statement-2025-2026.pdf\n- `pages/about.html` - pages - https://www.afsa.gov.au/currently-bankrupt/bankruptcy-overview/creditor-still-contacting-me-about-debt\n- `pages/announcements-index.html` - pages - https://www.afsa.gov.au/news/afsa-chief-executive-address-2026-financial-counselling-australia-conference\n- `pages/announcements-index__23.html` - pages - https://www.afsa.gov.au/news/afsa-chief-executive-speech-2026-equifax-webinar\n- `pages/announcements-index__24.html` - pages - https://www.afsa.gov.au/news/afsa-chief-executive-address-2025-afia-webinar\n- `pages/announcements-index__25.html` - pages - https://www.afsa.gov.au/news/afsa-chief-executive-speech-2025-aiip-conference\n- `pages/annual-reports-index.html` - pages - https://www.afsa.gov.au/about-us/corporate-information/annual-reports\n- `pages/annual-reports-index__00.html` - pages - https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf\n- `pages/annual-reports-index__01.html` - pages - https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf\n- `pages/contact.html` - pages - https://www.afsa.gov.au/contact-us/reporting-tip\n- `pages/corporate-plans-index.html` - pages - https://www.afsa.gov.au/about-us/corporate-publications/corporate-plan\n- `pages/corporate-plans-index__02.html` - pages - https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf\n- `pages/corporate-plans-index__03.html` - pages - https://www.afsa.gov.au/sites/default/files/2024-09/afsa-corporate-plan-2024-25.pdf\n- `pages/corporate-plans-index__04.html` - pages - https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf\n- `pages/corporate-plans-index__05.html` - pages - https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_22-23.pdf\n- `pages/corporate-plans-index__06.html` - pages - https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf\n- `pages/corporate-plans-index__07.html` - pages - https://www.afsa.gov.au/sites/default/files/afsa_corp_plan_2019-20_acc.pdf\n- `pages/homepage.html` - pages - https://www.afsa.gov.au/\n- `pages/media-releases-index.html` - pages - https://www.afsa.gov.au/news/afsa-highlights-frontline-role-financial-counsellors-protecting-australians\n- `pages/media-releases-index__19.html` - pages - https://www.afsa.gov.au/news/afsa-chief-executive-address-2026-financial-counselling-australia-conference\n- `pages/media-releases-index__20.html` - pages - https://www.afsa.gov.au/news/afsa-demographic-data-offers-insight-australians-personal-insolvency\n- `pages/media-releases-index__21.html` - pages - https://www.afsa.gov.au/news/new-personal-insolvencies-increase-december-quarter-2025\n- `pages/media-releases-index__22.html` - pages - https://www.afsa.gov.au/news/provisional-personal-insolvencies-increased-december-2025\n- `pages/news-latest.html` - pages - https://www.afsa.gov.au/newsroom/pir-newsletter\n- `pages/priorities-index.html` - pages - https://www.afsa.gov.au/about-us/what-we-do\n- `pages/priorities-index__16.html` - pages - https://www.afsa.gov.au/about-us/regulation-and-compliance/fraud-corruption-control-plan\n- `pages/priorities-index__17.html` - pages - https://www.afsa.gov.au/about-us/accountability-and-reporting/corporate-plan\n- `pages/priorities-index__18.html` - pages - https://www.afsa.gov.au/about-us/accountability-and-reporting/key-documents/ips-agency-plan\n- `pages/strategies-index.html` - pages - https://www.afsa.gov.au/about-us/regulation-and-compliance/regulatory-strategy\n- `pages/strategies-index__08.html` - pages - https://www.afsa.gov.au/about-us/regulation-and-compliance/regulatory-strategy\n- `pages/strategies-index__09.html` - pages - https://www.afsa.gov.au/about-us/regulation-and-compliance/regulatory-strategy/action-statement\n- `pages/strategies-index__10.html` - pages - https://www.afsa.gov.au/about-us/accountability-and-reporting/key-documents/child-safe-framework-compliance-statement-2025-2026\n- `pages/strategies-index__11.html` - pages - https://www.afsa.gov.au/about-us/accountability-and-reporting/key-documents/diversity-equity-and-inclusion-strategy\n- `pages/strategies-index__12.html` - pages - https://www.afsa.gov.au/about-us/accountability-and-reporting/key-documents/reconciliation-action-plan\n- `pages/strategies-index__13.html` - pages - https://www.afsa.gov.au/about-us/accountability-and-reporting/key-documents/vulnerability-strategy\n- `pages/strategies-index__14.html` - pages - https://www.afsa.gov.au/about-us/statistics-and-insights/statistics-support/requesting-non-standard-data-and-information-research\n- `pages/strategies-index__15.html` - pages - https://www.afsa.gov.au/sites/default/files/2023-09/AFSA%20Regulatory%20Strategy.pdf\n- `global-intelligence/source-text/association-worldbank.org-governance.txt` - global-intelligence - local file\n- `global-intelligence/source-text/association-worldbank.org-public-financial-management.txt` - global-intelligence - local file\n- `global-intelligence/source-text/consulting-deloitte.com-government-public.txt` - global-intelligence - local file\n- `global-intelligence/source-text/university-ash.harvard.edu-Harvard-Kennedy-School-Ash-Center.txt` - global-intelligence - local file\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pdf` - other-pdfs - https://www.afsa.gov.au/sites/default/files/afsa_ar_2018-19_acc1_0.pdf\n- `other-pdfs/afsa_ar_2019_20_acc.pdf` - other-pdfs - https://www.afsa.gov.au/sites/default/files/afsa_ar_2019_20_acc.pdf\n- `other-pdfs/afsa_ar_2020-21.pdf` - other-pdfs - https://www.afsa.gov.au/sites/default/files/afsa_ar_2020-21.pdf\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pdf` - other-pdfs - https://www.afsa.gov.au/sites/default/files/2022-10/AFSA%20Annual%20Report%202021-22.pdf\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pdf` - other-pdfs - https://www.afsa.gov.au/sites/default/files/2023-10/AFSA%20Annual%20Report%202022-23.pdf\n\n## Gaps To Fix\n\n- No major source gaps detected by the deterministic checks.", "legislation_md": "# Australian Financial Security Authority - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:01:05.053572+00:00\n**Entity ID**: O-000783\n**Jurisdiction**: Commonwealth\n**Portfolio**: Treasury\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 55\n- Unique legislation references found: 125\n\n| Type | Count |\n|---|---:|\n| Act | 101 |\n| Determination | 11 |\n| Regulation | 10 |\n| Rules | 3 |\n\n## Legislation References\n\n### Proceeds of Crime Act 2002\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 127\n**Register search**: https://www.legislation.gov.au/search?query=Proceeds+of+Crime+Act+2002\n\n**Sources**:\n- `pages/corporate-plans-index.html`\n- `pages/priorities-index__17.html`\n- `pages/strategies-index__13.html`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2021-22.pages.jsonl`\n- `corporate-plans/2022-23.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n- `corporate-plans/2024-25.pages.jsonl`\n- `corporate-plans/2025-26.pages.jsonl`\n\n**Evidence contexts**:\n- ch businesses and the community can properly assess financial risk and make informed financial decisions.\nWe also manage confiscated money, liquidating confiscated assets and controlling the Confiscated Assets Account, in accordance with orders made under the\nProceeds of Crime Act 2002\n(Cth).\nPersonal insolvency system\nPersonal insolvency provides a safety net for individuals and businesses with unmanageable debt and a solution for people who are owed money.\nIf an individual is unable to pay their debts when they are due, they are insolvent\n Source: `pages/corporate-plans-index.html`\n- as accessible and usable as possible.\nEnabling legislation\nWe are responsible for administering the following Act and associated regulations:\nPersonal Property Securities Act 2009\n(Cth)\nPersonal Property Securities Regulations 2010.\nCriminal assets management\nThe\nProceeds of Crime Act 2002\n(Cth) allows proceeds of crime to be confiscated, forfeited to the Commonwealth and then used to benefit the Australian community.\nAFSA works in partnership with the Australian Federal Police and other key agencies to support the Australian Government in disr\n Source: `pages/corporate-plans-index.html`\n- ed through this process are accessed by the government to reinvest in local crime prevention, law enforcement, drug treatment and diversionary measures across Australia.\nEnabling legislation\nOur role is defined by the following Act and associated regulations:\nProceeds of Crime Act 2002\n(Cth)\nProceeds of Crime Regulations 2019.\nKey activities\nWe fulfil our purpose through regulatory oversight and enforcement, and regulatory administration and practice. These are ongoing responsibilities embedded in our core operations that ensure the integri\n Source: `pages/corporate-plans-index.html`\n- ch businesses and the community can properly assess financial risk and make informed financial decisions.\nWe also manage confiscated money, liquidating confiscated assets and controlling the Confiscated Assets Account, in accordance with orders made under the\nProceeds of Crime Act 2002\n(Cth).\nPersonal insolvency system\nPersonal insolvency provides a safety net for individuals and businesses with unmanageable debt and a solution for people who are owed money.\nIf an individual is unable to pay their debts when they are due, they are insolvent\n Source: `pages/priorities-index__17.html`\n- as accessible and usable as possible.\nEnabling legislation\nWe are responsible for administering the following Act and associated regulations:\nPersonal Property Securities Act 2009\n(Cth)\nPersonal Property Securities Regulations 2010.\nCriminal assets management\nThe\nProceeds of Crime Act 2002\n(Cth) allows proceeds of crime to be confiscated, forfeited to the Commonwealth and then used to benefit the Australian community.\nAFSA works in partnership with the Australian Federal Police and other key agencies to support the Australian Government in disr\n Source: `pages/priorities-index__17.html`\n\n### Public Governance, Performance and Accountability Act 2013\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 94\n**Register search**: https://www.legislation.gov.au/search?query=Public+Governance%2C+Performance+and+Accountability+Act+2013\n\n**Sources**:\n- `pages/annual-reports-index.html`\n- `pages/corporate-plans-index.html`\n- `pages/priorities-index__16.html`\n- `pages/priorities-index__17.html`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2021-22.pages.jsonl`\n- `corporate-plans/2022-23.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n- `corporate-plans/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- Report requirements in sections 17AA to 17AJ of the Public Governance, Performance and Accounting Rule 2014 (PGPA Rule).\nThe Report provides an account of our activities and performance to the parliament in accordance with the\nPublic Service Act 1999\nand the\nPublic Governance, Performance and Accountability Act 2013\n(Cth) (PGPA Act).\nThe Inspector-General in Bankruptcy is required under section 12(1) of the\nBankruptcy Act 1966\n(Cth) (Bankruptcy Act) to provide an Annual Report on the operation of the Bankruptcy Act. Reporting on the operation of the Bankruptcy Act is inc\n Source: `pages/annual-reports-index.html`\n- y.\nStatement of preparation\nAs Accountable Authority of the Australian Financial Security Authority, I present the Corporate Plan 2025–26. This plan covers reporting periods 2025–26 to 2028–29 and has been prepared in accordance with paragraph 35(1)(b) of the\nPublic Governance, Performance and Accountability Act 2013\n(Cth).\nTim Beresford\nChief Executive\nInspector-General in Bankruptcy\nAFSA at a glance\nAFSA's purpose and key activities reflect our formal regulatory responsibilities as set out in our enabling legislation and the broader Commonwealth legal framework. These a\n Source: `pages/corporate-plans-index.html`\n- s the result as a percentage.\nThe methodology remains unchanged. It is represented in written format to improve accessibility.\nAppendix 2 – PGPA Act requirements\nAFSA's Corporate Plan has been prepared in accordance with the requirements of:\nsection 35 of the\nPublic Governance, Performance and Accountability Act 2013\n(Cth)\nsections 16E and 16EA of the Public Governance, Performance and Accountability Rule 2014 (Cth)\nResource Management Guide 132 (Corporate plans for Commonwealth entities).\nRequirement\nPage(s)\nIntroduction\nPage 2\nStatement of preparation\nPage 2\nThe reporti\n Source: `pages/corporate-plans-index.html`\n- A is appropriately identifying and dealing with fraud and corruption.\nThe table below details the internal and external reporting arrangements:\nReporting to\nRequirements\nTimeframe\nAudit and Risk Committee\nOversight of AFSA in accordance with section 45 of the\nPublic Governance, Performance and Accountability Act 2013\n.\nQuarterly\nExecutive Committee\nReport on enterprise-level Fraud and/or Corruption (ER2) and control effectiveness.\nQuarterly\nCommonwealth Ombudsman\nCompliance with section 76A of the\nPublic Interest Disclosure Act 2013\n.\nBi-annually\nMinister\nCompliance with\n Source: `pages/priorities-index__16.html`\n- y.\nStatement of preparation\nAs Accountable Authority of the Australian Financial Security Authority, I present the Corporate Plan 2025–26. This plan covers reporting periods 2025–26 to 2028–29 and has been prepared in accordance with paragraph 35(1)(b) of the\nPublic Governance, Performance and Accountability Act 2013\n(Cth).\nTim Beresford\nChief Executive\nInspector-General in Bankruptcy\nAFSA at a glance\nAFSA's purpose and key activities reflect our formal regulatory responsibilities as set out in our enabling legislation and the broader Commonwealth legal framework. These a\n Source: `pages/priorities-index__17.html`\n\n### Personal Property Securities Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 69\n**Register search**: https://www.legislation.gov.au/search?query=Personal+Property+Securities+Act+2009\n\n**Sources**:\n- `pages/annual-reports-index.html`\n- `pages/corporate-plans-index.html`\n- `pages/priorities-index__16.html`\n- `pages/priorities-index__17.html`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2021-22.pages.jsonl`\n- `corporate-plans/2022-23.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n- `corporate-plans/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- h) (Bankruptcy Act) to provide an Annual Report on the operation of the Bankruptcy Act. Reporting on the operation of the Bankruptcy Act is incorporated throughout this report.\nThe Registrar of Personal Property Securities is required under section 192 of the\nPersonal Property Securities Act 2009\n(Cth) (PPS Act) to provide an Annual Report on the operation of the PPS Act.\nPrevious AFSA annual reports\nAnnual Report 2023–24\nThe\nAnnual Report 2023–24 is available in HTML format on the Australian Government’s Transparency Portal\n.\nDownload the print versi\n Source: `pages/annual-reports-index.html`\n- tion of the\nBankruptcy Act 1966\n(Cth) and the\nBankruptcy (Estate Charges) Act 1997\n(Cth) through oversight of Australia's personal insolvency framework, including provision of Official Trustee, registry and information services\nmanaging the application of the\nPersonal Property Securities Act 2009\n(Cth) through administration of the PPSR.\nIn delivering these functions, we create an environment in which businesses and the community can properly assess financial risk and make informed financial decisions.\nWe also manage confiscated money, liquidating con\n Source: `pages/corporate-plans-index.html`\n- ntains reliable information.\nOur aim is to create a positive impact for consumers and businesses by making the system as accessible and usable as possible.\nEnabling legislation\nWe are responsible for administering the following Act and associated regulations:\nPersonal Property Securities Act 2009\n(Cth)\nPersonal Property Securities Regulations 2010.\nCriminal assets management\nThe\nProceeds of Crime Act 2002\n(Cth) allows proceeds of crime to be confiscated, forfeited to the Commonwealth and then used to benefit the Australian community.\nAFSA works in par\n Source: `pages/corporate-plans-index.html`\n- rsonal insolvency and personal property securities systems to ensure they understand their rights, obligations and responsibilities\nmedia releases highlighting the consequences of fraudulent or corrupt conduct and contraventions of the\nBankruptcy Act 1966\nand\nPersonal Property Securities Act 2009\n.\nRisk management\na contemporary risk management framework that identifies and appropriately mitigates fraud and corruption risks\na program of regular risk assessments for highest fraud and corruption risk activities, functions or programs\na program that regu\n Source: `pages/priorities-index__16.html`\n- tion of the\nBankruptcy Act 1966\n(Cth) and the\nBankruptcy (Estate Charges) Act 1997\n(Cth) through oversight of Australia's personal insolvency framework, including provision of Official Trustee, registry and information services\nmanaging the application of the\nPersonal Property Securities Act 2009\n(Cth) through administration of the PPSR.\nIn delivering these functions, we create an environment in which businesses and the community can properly assess financial risk and make informed financial decisions.\nWe also manage confiscated money, liquidating con\n Source: `pages/priorities-index__17.html`\n\n### Proceeds of Crime Act 1987\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 51\n**Register search**: https://www.legislation.gov.au/search?query=Proceeds+of+Crime+Act+1987\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2022-23.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n- `corporate-plans/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- imise returns to creditors and realisation of any balance to debtors. The Official Trustee also\nhas responsibilities for the custody, control and realisation of funds from confiscated assets in accordance with\norders made under the Proceeds of Crime Act 2002, Proceeds of Crime Act 1987, Mutual Assistance in Criminal\nMatters Act 1987, Crimes Act 1914 and Customs Act 1901.\nDetails of monetary and non-monetary assets held in trust are reported at note 8.2.\nEvents After the Reporting Period\nThere are no significant events that occurred after ba\n Source: `annual-reports/2023-24.pages.jsonl`\n- deal with proceeds of confiscated assets in accordance with\nsections 296 – 298 of the Proceeds of Crime Act 2002.\nConfiscated Assets Special Account\nAppropriation: Public Governance, Performance and Accountability Act 2013 section 80.\nEstablishing Instrument: Proceeds of Crime Act 1987, section 34A. New actions are no longer possible under this\nestablishing instrument and the bank account was closed in financial year 2022- 2023. There was no balance and no\nmovements in 2023-24.\nPurpose: To receive and deal with proceeds of confiscated asset\n Source: `annual-reports/2023-24.pages.jsonl`\n- ble under this\nestablishing instrument and the bank account was closed in financial year 2022- 2023. There was no balance and no\nmovements in 2023-24.\nPurpose: To receive and deal with proceeds of confiscated assets in accordance with sections 34B -34E of the Proceeds\nof Crime Act 1987.\nAustralian Financial Security Authority Financial Statements\nPage 35 of 48\n132 AFSA ANNUAL REPORT 2023–24\n\n[page 135]\n5.3. Regulatory Charging Summary\n2024 2023\n$'000 $'000\nAmounts applied\nDepartmental\nAnnual appropriations 58,378 50,134\nOwn source revenue 5\n Source: `annual-reports/2023-24.pages.jsonl`\n- collectables, antiques, debtors, deceased\nestate interests, livestock, tax refunds, pre-annulment funds and safety deposit boxes.\nAustralian Financial Security Authority Financial Statements\nPage 46 of 48\nAFSA ANNUAL REPORT 2023–24 143\n\n[page 146]\nHeld under Proceeds of Crime Act 1987, Proceeds of Crime Act 2002 and equivalent legislation* (Forfeited)\nMonetary Assets - Official Trustee Proceeds of Crime Forfeited Account\nThe Official Trustee holds monies in trust relating to assets that have been forfeited to the Commonwealth. Once\nthe mat\n Source: `annual-reports/2023-24.pages.jsonl`\n- d in trust 2,315 9,332\nNon-monetary assets\nThe Official Trustee holds non-monetary assets in trust on behalf of the Commonwealth that are not included in\nAFSA's financial statements. The assets comprise of real estate, motor vehicles and jewellery.\nHeld under Proceeds of Crime Act 1987, Proceeds of Crime Act 2002 and equivalent legislation*\n(Restrained)\nMonetary Assets - Official Trustee Proceeds of Crime Restrained\nAccounts\nThe Official Trustee holds monies in trust (AUD, EUR and USD) on behalf of the third parties. Under the Proceeds\nof C\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Bankruptcy (Estate Charges) Act 1997\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 29\n**Register search**: https://www.legislation.gov.au/search?query=Bankruptcy+%28Estate+Charges%29+Act+1997\n\n**Sources**:\n- `pages/corporate-plans-index.html`\n- `pages/priorities-index__17.html`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2021-22.pages.jsonl`\n- `corporate-plans/2022-23.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n- `corporate-plans/2024-25.pages.jsonl`\n- `corporate-plans/2025-26.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n\n**Evidence contexts**:\n- Property Securities\nThe Deputy Registrar supports the Registrar and exercises all Registrar powers, except for the power to delegate.\nWhat we do\nAFSA's regulatory functions include:\nmanaging the application of the\nBankruptcy Act 1966\n(Cth) and the\nBankruptcy (Estate Charges) Act 1997\n(Cth) through oversight of Australia's personal insolvency framework, including provision of Official Trustee, registry and information services\nmanaging the application of the\nPersonal Property Securities Act 2009\n(Cth) through administration of the PPSR.\nIn\n Source: `pages/corporate-plans-index.html`\n- kruptcies and other personal insolvency arrangements when a private trustee or other administrator is not appointed.\nEnabling legislation\nWe are responsible for administering the following Acts and associated regulations:\nBankruptcy Act 1966\n(Cth)\nBankruptcy (Estate Charges) Act 1997\n(Cth)\nBankruptcy Regulations 2021.\nPersonal property securities system\nThe personal property securities system is the legal framework that governs security interests in personal property. We operate and maintain the Personal Property Securities Register (PPSR\n Source: `pages/corporate-plans-index.html`\n- Property Securities\nThe Deputy Registrar supports the Registrar and exercises all Registrar powers, except for the power to delegate.\nWhat we do\nAFSA's regulatory functions include:\nmanaging the application of the\nBankruptcy Act 1966\n(Cth) and the\nBankruptcy (Estate Charges) Act 1997\n(Cth) through oversight of Australia's personal insolvency framework, including provision of Official Trustee, registry and information services\nmanaging the application of the\nPersonal Property Securities Act 2009\n(Cth) through administration of the PPSR.\nIn\n Source: `pages/priorities-index__17.html`\n- kruptcies and other personal insolvency arrangements when a private trustee or other administrator is not appointed.\nEnabling legislation\nWe are responsible for administering the following Acts and associated regulations:\nBankruptcy Act 1966\n(Cth)\nBankruptcy (Estate Charges) Act 1997\n(Cth)\nBankruptcy Regulations 2021.\nPersonal property securities system\nThe personal property securities system is the legal framework that governs security interests in personal property. We operate and maintain the Personal Property Securities Register (PPSR\n Source: `pages/priorities-index__17.html`\n- ANNUAL REPORT 2023–24\n\n[page 27]\nEnabling legislation\nWe are responsible for administering the following\nActs and associated regulations and rules, which\nprovide a legislative framework for our functions\nand services:\n• Bankruptcy Act 1966 (Cth)\n• Bankruptcy (Estate Charges) Act 1997 (Cth)\n• Personal Property Securities Act 2009 (Cth)\n• Proceeds of Crime Act 2002 (Cth)\n• Bankruptcy Regulations 2021\n• Personal Property Securities Regulations 2010\n• Proceeds of Crime Regulations 2019.\nAFSA ANNUAL REPORT 2023–24 25\n\n[page 28]\nRegulatory offi\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Public Service Act 1999\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 29\n**Register search**: https://www.legislation.gov.au/search?query=Public+Service+Act+1999\n\n**Sources**:\n- `pages/annual-reports-index.html`\n- `pages/priorities-index__16.html`\n- `pages/strategies-index__11.html`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- ed in accordance with the Annual Report requirements in sections 17AA to 17AJ of the Public Governance, Performance and Accounting Rule 2014 (PGPA Rule).\nThe Report provides an account of our activities and performance to the parliament in accordance with the\nPublic Service Act 1999\nand the\nPublic Governance, Performance and Accountability Act 2013\n(Cth) (PGPA Act).\nThe Inspector-General in Bankruptcy is required under section 12(1) of the\nBankruptcy Act 1966\n(Cth) (Bankruptcy Act) to provide an Annual Report on the operation of the Bank\n Source: `pages/annual-reports-index.html`\n- es. All staff are expected to behave in a way that upholds and meets the standards of conduct in line with APS values.\nIf a staff member is found to have breached the Code of Conduct, a sanction delegate may decide to impose a sanction under\nsection 15\nof the\nPublic Service Act 1999\n. The sanctions available range from a reprimand through to termination of employment.\nManaging fraud and corruption risks\nIdentifying, managing, and mitigating fraud and corruption risks is a key focus of AFSA’s approach to risk management. Through embedding\n Source: `pages/priorities-index__16.html`\n- g they feel supported in all aspects of their work and life.\nBy focusing on these areas, AFSA is committed to building a workplace where diversity and inclusion are not just policies but a lived reality.\nStrategic alignment\nThis strategy is underpinned by the\nPublic Service Act 1999\nrequirement to foster workplace diversity, as set out in the Australian Public Service (APS) Employment Principles and supported by the APS Values and Code of Conduct. The strategy aligns with AFSA's strategic objectives and related internal policy documents.\n Source: `pages/strategies-index__11.html`\n- 2023, AFSA SES Remuneration\nWorkforce planning is integrated into our annual\nPolicy 2024 and individual employment\nbusiness planning cycles to identify the current\ndeterminations made under subsection\nand future workforce capability and capacity\n24(1) of the Public Service Act 1999 (Cth).\nrequired to deliver against enterprise and\ndivisional work plans.\nAs of 30 June 2024, there were 8 SES employees\nTo support delivery of strategic priorities\nwith an individual s24(1) determination in\nand implement our AFSA Workforce Strategy\nplace. SES\n Source: `annual-reports/2023-24.pages.jsonl`\n- corruption\nAs a fair and trusted regulator, we require and\ncontrol environment, incorporating measures\nmaintain a high standard of behaviour from all\nthat contribute to enhancing AFSA’s pro-\nstaff in line with the APS Values set out in the\nintegrity culture.\nPublic Service Act 1999 (Cth) (PS Act) – Impartial,\nCommitted to service, Accountable, Respectful\nand Ethical.\nIn 2024, we launched a refreshed mandatory\ntraining program. This contemporary\nprogram includes:\n• investment in foundational core\nAPS knowledge and capability\n• clarity on\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Mutual Assistance in Criminal Matters Act 1987\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 28\n**Register search**: https://www.legislation.gov.au/search?query=Mutual+Assistance+in+Criminal+Matters+Act+1987\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n- `corporate-plans/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- nd realisation of any balance to debtors. The Official Trustee also\nhas responsibilities for the custody, control and realisation of funds from confiscated assets in accordance with\norders made under the Proceeds of Crime Act 2002, Proceeds of Crime Act 1987, Mutual Assistance in Criminal\nMatters Act 1987, Crimes Act 1914 and Customs Act 1901.\nDetails of monetary and non-monetary assets held in trust are reported at note 8.2.\nEvents After the Reporting Period\nThere are no significant events that occurred after balance date which require disclosure or must be b\n Source: `annual-reports/2023-24.pages.jsonl`\n- tal monetary assets held in trust 858 1,658\nNon-monetary assets\nThe Official Trustee holds non-monetary assets in trust on behalf of Proceeds of Crime matters. The assets\nc omprise of receivables.\n* Equivalent legislation includes the Customs Act 1901 and the Mutual Assistance in Criminal Matters Act 1987, under\nw hich the Official Trustee has powers to deal with and dispose of property pursuant to orders.\nAustralian Financial Security Authority Financial Statements\nPage 48 of 48\nAFSA ANNUAL REPORT 2023–24 145\n\n[page 148]\nThis page intentionally left blank.\n14\n Source: `annual-reports/2023-24.pages.jsonl`\n- nd realisation of any balance to debtors. The Official Trustee also\nhas responsibilities for the custody, control and realisation of funds from confiscated assets in accordance with\norders made under the Proceeds of Crime Act 2002, Proceeds of Crime Act 1987, Mutual Assistance in Criminal\nMatters Act 1987, Crimes Act 1914 and Customs Act 1901.\nDetails of assets held in trust are reported at note 8.2.\nEvents After the Reporting Period\nThere are no significant events that occurred after balance date which require disclosure or must be brought to\naccount in the f\n Source: `annual-reports/2024-25.pages.jsonl`\n- Total monetary assets held in trust 465 858\nNon-monetary assets\nThe Official Trustee holds non-monetary assets in trust on behalf of Proceeds of Crime matters. The assets comprise of\nreceivables.\n* Equivalent legislation includes the Customs Act 1901 and the Mutual Assistance in Criminal Matters Act 1987, under which the Official\nTrustee has powers to deal with and dispose of property pursuant to orders.\nAustralian Financial Security Authority Financial Statements\nPage 48 of 48\nAFSA ANNUAL REPORT 2024–25 153\n\n[page 155]\n154 AFSA ANNUAL REPORT 2024–25\n\n[page 1\n Source: `annual-reports/2024-25.pages.jsonl`\n- ersonal insolvency system (ROE1) 56–58\nintegrity of AFSA 92\nmisuse of the PPSR (ROE2) 59–60\ninternational counterparts 43\nMob Strong Debt Help 43, 44\nInternational Fraud Awareness Week 83\nMonash University Centre for Youth 44\nInternational Women’s Day 2025 86\nMutual Assistance in Criminal Matters Act 1987 33\nJ\nN\njudicial decisions 83\nNAIDOC Week 2025 88\nNational Anti-Corruption Commission Act 2022 83\nK\nNational Consultative Committee 81, 93\nKell, Peter 43, 44 National Personal Insolvency Index (NPII) 30, 54, 67, 99\nkey management personnel 26-27, 90, 169 Natio\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Freedom of Information Act 1982\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 15\n**Register search**: https://www.legislation.gov.au/search?query=Freedom+of+Information+Act+1982\n\n**Sources**:\n- `pages/priorities-index__18.html`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- IPS Agency Plan | Australian Financial Security Authority\n\nIPS Agency Plan\nSkip to body content\nOn this page\nIntroduction\nThe Australian Financial Security Authority (AFSA) is required under subsection 8(1) of the\nFreedom of Information Act 1982\n(the FOI Act) to publish this Information Publication Scheme (IPS) Agency Plan.\nPurpose\nThe purpose of this IPS Plan is to:\ncomply with section 8 of the FOI Act\nshow what information AFSA publishes, how and to whom the information is published and how AFSA ot\n Source: `pages/priorities-index__18.html`\n- ceiver and the Registrar of the Personal\nAFSA undertook an entity-wide assessment Property Securities Register.\nof its maturity against the standards of the\nAll these entities are subject to the operation of\nFramework. This activity has informed a program\nthe Freedom of Information Act 1982 (Cth) (FOI\nof work to enhance AFSA’s fraud and corruption\nAct). Entities subject to the FOI Act are required\ncontrol environment.\nto publish information as part of the Information\nWe have implemented a refreshed Fraud Publication Scheme.\nand Corruption Contro\n Source: `annual-reports/2023-24.pages.jsonl`\n- financial statements 105–153\ndigital advertising 100 First Nations Foundation 44\ndisability reporting 87 forums held 45\ndisability support 86 Fraud and Corruption Control Plan 2024–2026 83\nDivall, Greg 160 freedom of information 84\ndiversity and inclusion 86 Freedom of Information Act 1982 84\nfunctions of AFSA 9\nE\nG\neducation and outreach 46–47\nelectricity greenhouse gas emissions 103 Gender Equity Network 86\nemployment arrangements 90, 167 government agencies, collaboration with 42–44\nenabling legislation 28 greenhouse gas emissions 101–103\nen\n Source: `annual-reports/2024-25.pages.jsonl`\n- uptcy) Amendment\nfirm and fair regulator, 22–32 Rules 2022, 46\nflood assistance, 25 Insolvency Practice (Bankruptcy) Rules 2016, 46\nfraud control, 52 Insolvency Practice Rules (Corporations) 2016, 46\nfreedom of information, 53 Insolvency Program Committee, 51\nFreedom of Information Act 1982, 53, 64 Inspector-General in Bankruptcy, iii, 8, 14, 16\nfunctions of AFSA, 10–16 Practice Statement, 27\nFuture AFSA, 3 role, 9\nInternal Client Services Division, 16\nG\nInternational Day of People with Disability, 56\ngender equality initiatives, 56\nInternationa\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- management policies and procedures. any standing offers with a value of more than\n$10,000 (inclusive of GST) that were exempted\nby the Chief Executive from being published\nPurchasing\non AusTender on the basis that they would\ndisclose exempt matters under the Freedom of\nInformation Act 1982.\nThe Commonwealth Procurement Rules formed\nthe basis for our procurement practices and\nDetails of all contracts with a value of $10,000\nprocedures during 2022–23. Our accountable\nor more were published on AusTender in\nauthority instructions and operational gu\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n\n### Child Support Assessment Act 1989\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 11\n**Register search**: https://www.legislation.gov.au/search?query=Child+Support+Assessment+Act+1989\n\n**Sources**:\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- e application of Australian Accounting Standards.\nTrustee Roles\nOfficial Receiver\nCourts occasionally make orders which require the Official Receiver (OR) to take control of and administer real or\npersonal property in accordance with orders, such as under the Child Support Assessment Act 1989.\nDetails of monetary and non-monetary assets held in trust are reported at note 8.2.\nOfficial Trustee\nThe Official Trustee acts as trustee for assets vested in the Commonwealth under the Bankruptcy Act 1966, Customs Act\n1901, Mutual Assistance in Criminal Mat\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- of 47\n74 AFSA ANNUAL REPORT 2022–23\n\n[page 82]\nTrustee Roles\nOfficial Receiver\nCourts occasionally make orders which require the Official Receiver (OR) to take control of, and\nadminister, real or personal property in accordance with orders, such as under the\nChild Support Assessment Act 1989.\nDetails of monetary and non-monetary assets held in trust are reported at note 8.2.\nOfficial Trustee\nThe Official Trustee acts as a Trustee for assets vested in the Commonwealth under the\nBankruptcy Act 1966, Customs Act 1901, Mutual Assistance in Criminal M\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- e application of Australian Accounting Standards.\nTrustee Roles\nOfficial Receiver\nCourts occasionally make orders which require the Official Receiver (OR) to take control of and administer real or\npersonal property in accordance with orders, such as under the Child Support Assessment Act 1989.\nDetails of monetary and non-monetary assets held in trust are reported at Note 8.2.\nOfficial Trustee\nThe OT acts as trustee for assets vested in the Commonwealth under the Bankruptcy Act 1966, Customs Act 1901,\nMutual Assistance in Criminal Matters Act (1987\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- me Act 1989 and the Proceeds of Crime Act 2002, and fulfils a trustee role under other legislation pursuant to court\norders. As a result, it holds or controls assets in a trustee capacity. The following assets were held or controlled as at 30\nJune:\nHeld under Child Support Assessment Act 1989\nMonetary Assets - Services for Other Entities and Trust Money's Special Account\nThe Official Receiver holds monies in trust on behalf of individuals pursuant to Court Orders made under Child Support\nAssessment Act 1989.\n2019 2018\n$'000 $'000\nServices for Othe\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- or controlled as at 30\nJune:\nHeld under Child Support Assessment Act 1989\nMonetary Assets - Services for Other Entities and Trust Money's Special Account\nThe Official Receiver holds monies in trust on behalf of individuals pursuant to Court Orders made under Child Support\nAssessment Act 1989.\n2019 2018\n$'000 $'000\nServices for Other Entities and Trust Money’s Special Account\nAs at 1 July - 399\nReceipts 1 280\nPayments (1) (679)\nTotal as at 30 June - -\nTotal monetary assets held in trust - -\nNon-monetary assets\nThe Official Receiver also holds non-\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n\n### Auditor-General Act 1997\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://www.legislation.gov.au/search?query=Auditor-General+Act+1997\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- include the relevant independence requirements of the\nAccounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants\n(including Independence Standards) (the Code) to the extent that they are not in conflict with the\nAuditor-General Act 1997. I have also fulfilled my other responsibilities in accordance with the Code. I believe\nthat the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion.\nAccountable Authority’s responsibility for the financial statement\n Source: `annual-reports/2023-24.pages.jsonl`\n- include the relevant independence requirements of the\nAccounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants\n(including Independence Standards) (the Code) to the extent that they are not in conflict with the\nAuditor-General Act 1997. I have also fulfilled my other responsibilities in accordance with the Code. I believe\nthat the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion.\nAccountable Authority’s responsibility for the financial statement\n Source: `annual-reports/2024-25.pages.jsonl`\n- onal Accountants (including\ndisclosures, and whether the financial statements represent the underlying transactions and events in a\nIndependence Standards) (the Code) to the extent that they are not in conflict with the\nmanner that achieves fair presentation.\nAuditor-General Act 1997. I have also fulfilled my other responsibilities in accordance with the Code. I believe\nthat the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion. I communicate with the Accountable Authority regarding, among othe\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- onal Accountants (including\ndisclosures, and whether the financial statements represent the underlying transactions and events in a\nIndependence Standards) (the Code) to the extent that they are not in conflict with the\nmanner that achieves fair presentation.\nAuditor-General Act 1997. I have also fulfilled my other responsibilities in accordance with the Code. I believe\nthat the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion. I communicate with the Accountable Authority regarding, among othe\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- include the relevant independence requirements of the\nAccounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants\n(including Independence Standards) (the Code) to the extent that they are not in conflict with the\nAuditor-General Act 1997. I have also fulfilled my other responsibilities in accordance with the Code. I believe\nthat the audit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion.\nAccountable Authority’s responsibility for the financial statement\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n\n### Under the Proceeds of Crime Act 2002\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://www.legislation.gov.au/search?query=Under+the+Proceeds+of+Crime+Act+2002\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- esults Estate administration Achieved\nOur aim is to effectively and efficiently\nmanage assets and cash held in trust for\nbeneficiaries throughout the asset life cycle in\naccordance with relevant legislation, directions\nand guidance.\nCriminal assets management\nUnder the Proceeds of Crime Act 2002 (Cth)\n(POCA), the OT may be granted custody and\ncontrol of criminal assets, by a court. The OT’s\nrole is to take reasonable steps to preserve the\nassets, in line with the POCA and court orders,\nuntil it is forfeited to the Commonwealth or\nreleased back to the\n Source: `annual-reports/2023-24.pages.jsonl`\n- ceeds of Crime Act 1987, Proceeds of Crime Act 2002 and equivalent legislation*\n(Restrained)\nMonetary Assets - Official Trustee Proceeds of Crime Restrained\nAccounts\nThe Official Trustee holds monies in trust (AUD, EUR and USD) on behalf of the third parties. Under the Proceeds\nof Crime Act 2002, these restrained monies are held in trust by the Official Trustee on behalf of defendants, are not\navailable for other purposes and are not included in AFSA’s financial statements. Foreign currency accounts are\nnamed according to the currency held and are re\n Source: `annual-reports/2023-24.pages.jsonl`\n- ceeds of Crime Act 1987, Proceeds of Crime Act 2002 and equivalent legislation* (Restrained)\nMonetary Assets - Official Trustee Proceeds of Crime Restrained Accounts\nThe Official Trustee holds monies in trust (AUD, EUR and USD) on behalf of the third parties. Under the Proceeds of\nCrime Act 2002, these restrained monies are held in trust by the Official Trustee on behalf of defendants, are not\navailable for other purposes and are not included in AFSA’s financial statements. Foreign currency accounts are named\naccording to the currency held and are re\n Source: `annual-reports/2024-25.pages.jsonl`\n- ceeds of Crime Act 1987, Proceeds of Crime Act 2002 and equivalent legislation* (Restrained)\nMonetary Assets - Official Trustee Proceeds of Crime Restrained Accounts\nThe Official Trustee holds monies in trust (AUD, EUR and USD) on behalf of the third parties. Under the Proceeds of\nCrime Act 2002, these restrained monies are held in trust by the Official Trustee on behalf of defendants, are not\navailable for other purposes and are not included in AFSA’s financial statements.\n2022 2021\n$'000 $'000\nProceeds of Crime – Restrained (AUD)\nAs at 1 July 133,0\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- of Crime Act 1987, Proceeds of Crime Act 2002 and equivalent legislation* (Restrained)\nMonetary Assets - Official Trustee Proceeds of Crime Restrained Accounts\nThe Official Trustee holds monies in trust (AUD, EUR, NZD and USD) on behalf of the third parties. Under the Proceeds\nof Crime Act 2002, these restrained monies are held in trust by the Official Trustee on behalf of defendants, are not\na vailable for other purposes and are not included in AFSA’s financial statements.\n2023 2022\n$'000 $'000\nProceeds of Crime – Restrained (AUD)\nAs at 1 July 123,\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n\n### Work Health and Safety Act 2011\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://www.legislation.gov.au/search?query=Work+Health+and+Safety+Act+2011\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- veloped software, and plant and equipment.\nemployers in the scheme We actively manage and monitor assets through\nasset registers and conduct an annual stocktake\n• there were no notifications made under\nof assets to maintain accurate records.\nsection 38 of the Work Health and Safety\nAct 2011 (Cth) (WHS Act)\nValuations are regularly undertaken to ensure\n• no notices were issued under sections 90, asset values are appropriately represented in the\n191, 195 or 198 of the WHS Act and no annual financial statements.\ninvestigations were conducted.\nOur a\n Source: `annual-reports/2023-24.pages.jsonl`\n- rk rate of 100% compared to\n• thriving through change\nthe Commonwealth rate of 76.9%\n• dealing with difficult customers\n• no accepted claims\n• Mental Health for Leaders.\n• no notifications made under section 38 of\nAs part of a shared commitment to support the Work Health and Safety Act 2011 (Cth)\nour team members’ financial wellbeing, (WHS Act)\nwe partnered with the Commonwealth\n• no notices issued under sections 90,\nSuperannuation Corporation to run a series of\n191, 195 or 198 of the WHS Act, and no\nlive webinars.\ninvestigations conducted.\nWHS\n Source: `annual-reports/2024-25.pages.jsonl`\n- nal 46, 47\nstatistics publications 41 website address, entity 2\nstatutory roles 28 websites 15, 48\nStorti, Maria 159 Women in Leadership Summit 86\nStrategic Commissioning Framework 95 work health and safety 94\nstrategic communication and engagement 45–49, 100 Work Health and Safety Act 2011 94\nstrategic priorities 23 workforce capability 91\nStrategy and Investment Committee 81 workforce planning and performance 91, 95\nStretch Reconciliation Action Plan 2022–25 88 workforce statistics 15, 161–168\nWorkforce Strategy 2023–28 36, 85, 91\nworkplace re\n Source: `annual-reports/2024-25.pages.jsonl`\n- ce delivery, 6, 10, 14, 18, 32, 43, 44 Disability Strategy 2021–2031, 47\nAFSA service centre, 4, 27, 28 redesigned AFSA and PPSR, 6, 34, 35\nsee also performance report whistleblowers, 6\nShaw, Paul, 117 work health and safety, 53\nsmall business, 12, 13, 24, 55 Work Health and Safety Act 2011 (WHS Act), 53\nsmall and medium-sized enterprises Work Health and Safety Committee, 43, 52\nprocurement participation, 55 workforce planning, 46, 51\nsocial media, 13, 26 workforce statistics, 112–15\naudience, 34 employment type and location, 114\nsee also Facebo\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- Financial Security Authority / ANNUAL REPORT 2018–19\nWork health and safety\nWe are committed to providing a safe and healthy workplace for all employees. The following\ninformation details our responses to our legal obligations under Schedule 2, Part 4 of the\nWork Health and Safety Act 2011 (WHS Act). We have a rehabilitation management system\nin accordance with the Guidelines for Rehabilitation Authorities 2012, issued pursuant to\nsection 41 of the Safety, Rehabilitation and Compensation Act 1988.\nOur work health and safety (WHS) management arr\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n\n### Bankruptcy Amendment (Debt Agreement Reform) Act 2018\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://www.legislation.gov.au/search?query=Bankruptcy+Amendment+%28Debt+Agreement+Reform%29+Act+2018\n\n**Sources**:\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n\n**Evidence contexts**:\n- aking responsibilities.\nPERFORMANCE\nPractical implementation of legislative reform.\nCRITERION\n2017–18 result 2018–19 target 2018–19 result\nAchieved Changes achieved as per mandated Achieved\ntimeframes.\nOn 27 June 2019, key reforms in the Bankruptcy Amendment (Debt Agreement Reform) Act 2018\ncommenced. The reforms seek to ensure that debt agreements are used when they are the\nright option to help those with unmanageable debt by providing a flexible way to come to an\narrangement to settle debts without becoming bankrupt.\nThese reforms enhance regu\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- burden Partially achieved\non users.\nDuring 2018–19, we continued to enhance our registry services to ensure that we support the\nneeds of our stakeholders and enable the objectives of legislative reform.\nTo implement the changes under the Bankruptcy Amendment (Debt Agreement Reform) Act 2018\nas smoothly as possible, we worked closely with key stakeholders, such as the Personal\nInsolvency Professionals Association, to make sure that we implemented the legislative\nchanges in a way that was informed by the views of our stakeholders.\nDue to the debt\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- s Act and\nassociated instruments 60\nRegistrar actions under the Personal Property Securities Act 60\n\n[page 68]\n58 Australian Financial Security Authority / ANNUAL REPORT 2018–19\nAmendments to the Bankruptcy Act and\nassociated instruments\nBankruptcy Amendment (Debt Agreement Reform)\nAct 2018\nThe Bankruptcy Amendment (Debt Agreement Reform) Act 2018 received royal assent on\n27 September 2018. The majority of the amendments commenced on 27 June 2019.\nThese reforms provide tighter regulation of the debt agreement regime. They improve industry\nstanda\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- r the Personal Property Securities Act 60\n\n[page 68]\n58 Australian Financial Security Authority / ANNUAL REPORT 2018–19\nAmendments to the Bankruptcy Act and\nassociated instruments\nBankruptcy Amendment (Debt Agreement Reform)\nAct 2018\nThe Bankruptcy Amendment (Debt Agreement Reform) Act 2018 received royal assent on\n27 September 2018. The majority of the amendments commenced on 27 June 2019.\nThese reforms provide tighter regulation of the debt agreement regime. They improve industry\nstandards by setting enhanced registration and practice requirem\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- neral’s investigation and inquiry powers.\nBankruptcy Amendment (Debt Agreement Reform)\nRegulations 2019\nThe Bankruptcy Amendment (Debt Agreement Reform) Regulations 2019 commenced on\n27 June 2019 and support the measures contained in the Bankruptcy Amendment (Debt\nAgreement Reform) Act 2018. They amended the Bankruptcy Regulations 1996 to update the\neducational qualifications required for registration as a debt agreement administrator, and\nprescribe equivalent qualifications from foreign institutions and membership of professional\naccounting bod\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n\n### Proceeds of Crime Act 1989\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://www.legislation.gov.au/search?query=Proceeds+of+Crime+Act+1989\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- alian Financial Security Authority Financial Statements\nPage 45 of 48\n142 AFSA ANNUAL REPORT 2023–24\n\n[page 145]\n8.2. Assets Held in Trust\nMonetary assets\nAFSA fulfils the roles of the Official Trustee and Official Receivers under the Bankruptcy Act 1966, the Proceeds of\nCrime Act 1989 and the Proceeds of Crime Act 2002, and fulfils a trustee role under other legislation pursuant to\ncourt orders. As a result, it holds or controls assets in a trustee capacity. The following assets were held or\ncontrolled as at 30 June 2024:\nHeld under Bankru\n Source: `annual-reports/2023-24.pages.jsonl`\n- alian Financial Security Authority Financial Statements\nPage 45 of 48\n150 AFSA ANNUAL REPORT 2024–25\n\n[page 152]\n8.2. Assets Held in Trust\nMonetary assets\nAFSA fulfils the roles of the Official Trustee and Official Receivers under the Bankruptcy Act 1966, the Proceeds of Crime\nAct 1989 and the Proceeds of Crime Act 2002, and fulfils a trustee role under other legislation pursuant to court orders.\nAs a result, it holds or controls assets in a trustee capacity. The following assets were held or controlled as at 30 June\n2025:\nHeld under Bankru\n Source: `annual-reports/2024-25.pages.jsonl`\n- Total no more than 12 months 46 50\nTotal liabilities 46 50\nAAFFSSAA AANNNNUUAALL RREEPPOORRTT 22002211––2222 110099\n\n[page 117]\n8.2. Assets Held in Trust\nAFSA fulfils the roles of the Official Trustee and Official Receivers under the Bankruptcy Act 1966, the Proceeds of\nCrime Act 1989 and the Proceeds of Crime Act 2002, and fulfils a trustee role under other legislation pursuant to court\norders. As a result, it holds or controls assets in a trustee capacity. The following assets were held or controlled as at 30\nJune 2022:\nHeld under Bankru\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- than 12 months 33 46\nTotal liabilities 33 46\nAFSA Financial Statements Page 44 of 47\nAFSA ANNUAL REPORT 2022–23 103\n\n[page 111]\n8.2. Assets Held in Trust\nAFSA fulfils the roles of the Official Trustee and Official Receivers under the Bankruptcy Act 1966, the Proceeds of\nCrime Act 1989 and the Proceeds of Crime Act 2002, and fulfils a trustee role under other legislation pursuant to court\norders. As a result, it holds or controls assets in a trustee capacity. The following assets were held or controlled as at 30\nJune 2023:\nHeld under Bankru\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- 2002 and equivalent legislation* (Forfeited)\nAFSA Financial Statements Page 45 of 47\n104 AFSA ANNUAL REPORT 2022–23\n\n[page 112]\n8.2. Assets Held in Trust\nAFSA fulfils the roles of the Official Trustee and Official Receivers under the Bankruptcy Act 1966, the Proceeds of\nCrime Act 1989 and the Proceeds of Crime Act 2002, and fulfils a trustee role under other legislation pursuant to court\norders. As a result, it holds or controls assets in a trustee capacity. The following assets were held or controlled as at 30\nJune 2023:\nHeld under Bankru\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n\n### Environment Protection and Biodiversity Conservation Act 1999\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 7\n**Register search**: https://www.legislation.gov.au/search?query=Environment+Protection+and+Biodiversity+Conservation+Act+1999\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- Pty Ltd) advertising for 2023–24\nTable 12: Payments of $14,500 or more to media advertising organisations, 2023–24\nAFSA ANNUAL REPORT 2023–24 93\n\n[page 96]\nEnvironmental performance\nThe following information is presented in accordance with section 516A of\nthe Environment Protection and Biodiversity Conservation Act 1999 (Cth).\nAs we do not administer programs or legislation • consulting with staff, building owners\nrelating to sustainable development or the and building managers to improve\nenvironment, the direct impact of our activities energy performance, and actively\non th\n Source: `annual-reports/2023-24.pages.jsonl`\n- Mediabrands Australia Pty Ltd)\nTable 13: Payments of $14,500 or more to media advertising organisations, 2024–25\n100 AFSA ANNUAL REPORT 2024–25\n\n[page 102]\nEnvironmental performance\nThe following information is presented in accordance with section 516A of\nthe Environment Protection and Biodiversity Conservation Act 1999 (Cth).\nAs we do not administer programs or legislation • continuing to use and expand communal\nrelating to sustainable development or the waste and recycling facilities, resulting in a\nenvironment, the direct impact of our activities significant reduction in\n Source: `annual-reports/2024-25.pages.jsonl`\n- y consumption for tenant light and programs.\npower in 2024–25 was 397,427 kilowatt\nhours. Net zero reporting\n• One AFSA office space is certified with a As part of the reporting requirements under\nNABERS Energy tenancy rating of 5.5 stars. section 516A of the Environment Protection and\nBiodiversity Conservation Act 1999 (Cth), and in\n• Six of seven AFSA tenancies are in buildings\nline with the Government’s APS Net Zero 2030\nwhere the NABERS Energy base building\npolicy, AFSA is required to publicly report on the\nrating is between 5.0 and 5.5 stars, with\nemissions from its ope\n Source: `annual-reports/2024-25.pages.jsonl`\n- ting to 57,748.75\nMediabrands Australia Pty Ltd) personal insolvency and the Personal\nProperty Securities Register\nAFSA ANNUAL REPORT 2021–22 65\n\n[page 73]\nEnvironmental performance\nThe following information is presented in accordance with section 516A\nof the Environment Protection and Biodiversity Conservation Act 1999.\nAs we do not administer programs or legislation Other strategies that we have implemented to\nrelating to sustainable development or the minimise our impact on the environment include:\nenvironment, the direct impact of our activities\n• increased access for st\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- of these reports was\npublished in 2014 and is available on the Department of Social Services website (dss.gov.au).\nEcologically sustainable development and\nenvironmental performance\nThe following information is presented in accordance with section 516A of the Environment\nProtection and Biodiversity Conservation Act 1999.\nAs we do not administer programs or legislation relating to sustainable development or the\nenvironment, the direct impact of our activities on the environment is essentially confined to\nthe operation of our leased office accommodation.\nWe remained committed\n Source: `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n\n### Commonwealth Electoral Act 1918\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://www.legislation.gov.au/search?query=Commonwealth+Electoral+Act+1918\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- are inspections 93\nTurnaround Association 43\ncommittees 80–81\nAustralian Securities and Investments Commission 42\nCommonwealth Child Safe Framework 84\nAustralian Small Business and Family\nCommonwealth Director of Public Prosecutions 57\nEnterprise Ombudsman 42\nCommonwealth Electoral Act 1918 100\nAustralian Taxation Office 33, 42\nCommonwealth Fraud and Corruption\nAustralian Transaction Reports and Analysis Centre 42\nControl Framework 83\nAustralian Workplace Equality Index survey 86\nCommonwealth Ombudsman 42, 83\nAustralia’s Disability Strategy 2021\n Source: `annual-reports/2024-25.pages.jsonl`\n- orting, 55–56\nframework Disability@AFSA, 55, 56\nComcare, 62 distributions to creditors, 33 39\ncommittees, 51, 62 diversity and inclusion, 55–56\nCommonwealth Awards for Excellence in Risk Diversity Council Australia, 55, 56\nManagement, 53 divisions of AFSA, 16\nCommonwealth Electoral Act 1918, 65\nE\nCommonwealth Fraud Control Framework, 52\nEdwards, Peter, 125\nCommonwealth Ombudsman, 53\neffective and efficient services, 34–36\nCommonwealth Procurement Rules, 63\nEmployee Assistance Program, 62\ncomplaints, 35\nemployees, see human resources\ncompliance p\n Source: `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- performance statements, 16–35 Australian Workplace Equality Index Survey, 47\nappropriations, government, 36, 108 awards, 7, 49\nAPS Code of Conduct, 52 awareness raising, 18, 21, 23, 24, 26, 34\nAFSA ANNUAL REPORT 2022–23 127\n\n[page 135]\nB 5\nBageas, Genene, 117 Commonwealth Electoral Act 1918, 56\nBaker, Heath, 14, 117 Commonwealth Fraud Control Framework, 44\nbankrupt estates, 22, 26, 25, 31, 32 Commonwealth Procurement Rules, 54, 55\nbankruptcies, 9, 31 complaints, 27, 28\nnumber of, 5 about registered practitioners, 21\nBankruptcy Act 1966 timelines\n Source: `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- ual reports contain information about actual expenditure on contracts for consultancies.\nInformation on the value of contracts and consultancies is available on the AusTender\nwebsite at tenders.gov.au.\nAdvertising and market research\nUnder section 311A of the Commonwealth Electoral Act 1918, we are required to disclose\npayments of $14,000 or more (inclusive of GST) to specific types of organisations. These\norganisations are advertising agencies, market research organisations, polling organisations,\nmedia advertising organisations and direct mail\n Source: `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- gulatory role, 4\nComcare, 78\nresponse, general, 2, 23\ncommittees, 64, 65–6\nrestrictions, 32, 34, 45, 46\nCommonwealth Contracting Suite, 79\nsmall businesses, impacts, 31\nCommonwealth Director of Public\nstakeholder engagement, 9, 27, 31,\nProsecutions, 15\n32, 34\nCommonwealth Electoral Act 1918, 80\ntechnological response and impacts,\nCommonwealth Fraud Control Framework,\n3, 5, 9, 35\n68\ntemporary changes, 4, 8, 33, 52\nCommonwealth Ombudsman, 68\ncreditor bankruptcy notices, 38\nINDEX 161\n\n[page 170]\ncreditors E\noutcomes for, 35, 45\necologically sustain\n Source: `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n\n### PPS Act Personal Property Securities Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://www.legislation.gov.au/search?query=PPS+Act+Personal+Property+Securities+Act+2009\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202021-22.pages.jsonl`\n- `other-pdfs/AFSA-20Annual-20Report-202022-23.pages.jsonl`\n- `other-pdfs/afsa_ar_2018-19_acc1_0.pages.jsonl`\n- `other-pdfs/afsa_ar_2019_20_acc.pages.jsonl`\n- `other-pdfs/afsa_ar_2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- in Bankruptcy\nOTPS Official Trustee Practice Statements\nPCC People and Culture Committee\nPGPA Act Public Governance, Performance and Accountability Act 2013\nPGPA Rule Public Governance, Performance and Accountability Rule 2014\nPOCA Proceeds of Crime Act 2002\nPPS Act Personal Property Securities Act 2009\nPPSR Personal Property Securities Register\nQld Queensland\nRBA Reserve Bank of Australia\nSA South Australia\nSES Senior Executive Service\nSMEs Small to medium enterprises\nStIC Strategy and Investment Committee\nTas Tasmania\nVic Victoria\nVOC Voice of the Customer\n Source: `annual-reports/2023-24.pages.jsonl`\n- ersex and queer\nNAIDOC National Aborigines and Islanders Day Observance Committee\nNPII National Personal Insolvency Index\nPGPA Act Public Governance, Performance and Accountability Act 2013\nPGPA Rule Public Governance, Performance and Accountability Rule 2014\nPPS Act Personal Property Securities Act 2009\nPPSR Personal Property Se\n\n_…truncated, open the .md file for the full content._", "global_initiatives_md": "# Global Ideas Input - Australian Financial Security Authority\n\nUse the source text files in this folder to produce implementable ideas for Australia.\n\nFor each idea, separate:\n- large structural reforms\n- small/cheap operational changes\n- overseas case-study evidence\n- university/research support\n- consulting/association trend support\n- implementation steps in the Australian context\n- risks, prerequisites, and likely owner\n\n## Sources\n\n- [association] World Bank Governance Global Practice - https://www.worldbank.org/en/topic/governance - `source-text/association-worldbank.org-governance.txt`\n- [consulting] Deloitte Government and Public Services - https://www.deloitte.com/global/en/Industries/government-public.html - `source-text/consulting-deloitte.com-government-public.txt`\n- [university] Harvard Kennedy School Ash Center - https://ash.harvard.edu/ - `source-text/university-ash.harvard.edu-Harvard-Kennedy-School-Ash-Center.txt`\n- [association] World Bank Public Financial Management - https://www.worldbank.org/en/topic/governance/brief/public-financial-management - `source-text/association-worldbank.org-public-financial-management.txt`", "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "A STRONG CREDIT SYSTEM FOR THE AUSTRALIAN COMMUNITY [AR p.22]", "vision_source_page": 22, "purposes": "To ensure confidence in Australia’s personal insolvency and personal property securities systems [AR p.10]", "purposes_source_page": 10, "how_we_deliver": "We fulfil our purpose through regulatory oversight and enforcement, and regulatory administration and practice. These are ongoing responsibilities embedded in our core operations that ensure the integrity, efficiency and responsiveness of the systems we regulate [CP p.10]", "how_we_deliver_source_page": 10, "government_priorities": [], "outcomes": [ { "name": "Outcome 1: Maintain confidence in Australia’s personal insolvency and personal property securities systems", "description": "by delivering fair, efficient and effective regulatory, trustee, registry and information services [AR p.24]", "key_activities": [ "regulatory oversight and enforcement", "regulatory administration and practice" ], "source_page": 24 } ], "values": [ "APS Values" ], "values_framework_name": "APS Values [AR p.92]", "kpi_targets_2025_26": [ { "code": "RAP1", "measure": "Regulatory client experience", "target": "Achieved", "source_page": 37 }, { "code": "RAP2", "measure": "Register availability (NPII and PPSR)", "target": "Achieved", "source_page": 37 }, { "code": "RAP3", "measure": "PPSR searches-to-new registrations ratio", "target": "As per 2025–26", "source_page": 37 }, { "code": "RAP4", "measure": "Criminal assets management efficiency", "target": "As per 2025–26", "source_page": 37 }, { "code": "ROE1", "measure": "Misuse in the personal insolvency system", "target": "Not achieved", "source_page": 58 }, { "code": "ROE2", "measure": "Misuse of the PPSR", "target": "Not achieved", "source_page": 60 }, { "code": "ROE3", "measure": "Perceived regulatory effectiveness", "target": "Partially achieved", "source_page": 62 }, { "code": "PM1", "measure": "Vulnerability-targeted initiatives", "target": "Partially achieved", "source_page": 64 } ], "kpi_results_2024_25": [ { "code": "RAP1", "measure": "Regulatory client experience", "result": "75% of planned outcomes", "status": "Partially achieved", "source_page": 55 }, { "code": "RAP2", "measure": "Register availability (NPII and PPSR)", "result": "> 99% (excluding scheduled maintenance)", "status": "Achieved", "source_page": 67 }, { "code": "RAP3", "measure": "PPSR searches-to-new registrations ratio", "result": "Meets or outperforms target", "status": "Achieved", "source_page": 70 }, { "code": "RAP4", "measure": "Criminal assets management efficiency", "result": "< 5%", "status": "Achieved", "source_page": 72 }, { "code": "ROE1", "measure": "Misuse in the personal insolvency system", "result": "2.1% of estates", "status": "Partially achieved", "source_page": 58 }, { "code": "ROE2", "measure": "Misuse of the PPSR", "result": "Not met target", "status": "Not achieved", "source_page": 59 }, { "code": "ROE3", "measure": "Perceived regulatory effectiveness", "result": "7/10", "status": "Partially achieved", "source_page": 62 }, { "code": "PM1", "measure": "Vulnerability-targeted initiatives", "result": "75% of planned outcomes", "status": "Partially achieved", "source_page": 63 } ], "_source_urls": { "annual_report_url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "corporate_plan_url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf" } }, "ideas": [ { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Results key A\nPerformance measure result Annual Performance Statements result\n≥ 80% < 100% Achieved\n≥ 50% < 80% Partially achieved\n< 50% Not achieved\nFirst year of data Baseline\nResults key B\nPerformance measure result Annual Performance Statements result\n100% Achieved\n≥ 90% < 100% Partially achieved\n< 90% Not achieved\nFirst year of data Baseline\nResults key C\nPerformance measure result Annual Performance Statements result\nMeets or outperforms target Achieved\nDoes not meet target Not achieved\nFirst year of data Baseline\nAFSA Corporate Plan 2025–26 37", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "corporate-plans/2025-26.pdf (https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Results key A\nPerformance measure result Annual Performance Statements result\n≥ 80% < 100% Achieved\n≥ 50% < 80% Partially achieved\n< 50% Not achieved\nFirst year of data Baseline\nResults key B\nPerformance measure result Annual Performance Statements result\n100% Achieved\n≥ 90% < 100% Partially achieved\n< 90% Not achieved\nFirst year of data Baseline\nResults key C\nPerformance measure result Annual Performance Statements result\nMeets or outperforms target Achieved\nDoes not meet target Not achieved\nFirst year of data Baseline\nAFSA Corporate Plan 2025–26 37", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "corporate-plans/2025-26.pdf (https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[Page 21]\nTable 2: Regulating firmly and fairly – performance measures\nPerformance\nmeasure PBS* Methodology Target\n22–1202 32–2202 42–3202 52–4202\nMinimising harm 1.1 Records of Firm and fair\nstakeholder compliance\nCreate an 1.2\nengagement outcomes\nenvironment\nand feedback\nthat minimises\nharm caused Evidence of\nby significant risk/issues\nnoncompliance identification\nwith the law\nEvidence of\nor a failure by\nactions taken\nthe regulated\nunder our\ncommunity to act\ncompliance\nin accordance\nprogram and\nwith an expected\nthe impact of\nbehaviour\nthose actions\nManaging 1.1 Records of Effective\ncompliance stakeholder action taken\n1.2\nand promoting engagement to manage\nawareness and feedback compliance\nProactively apply Case studies\nappropriate demonstrating\nregulatory, application of\nenforcement and compliance\nother actions action taken\nto encourage under our\ncompliance compliance", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "corporate-plans/2021-22.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[Page 21]\nTable 2: Regulating firmly and fairly – performance measures\nPerformance\nmeasure PBS* Methodology Target\n22–1202 32–2202 42–3202 52–4202\nMinimising harm 1.1 Records of Firm and fair\nstakeholder compliance\nCreate an 1.2\nengagement outcomes\nenvironment\nand feedback\nthat minimises\nharm caused Evidence of\nby significant risk/issues\nnoncompliance identification\nwith the law\nEvidence of\nor a failure by\nactions taken\nthe regulated\nunder our\ncommunity to act\ncompliance\nin accordance\nprogram and\nwith an expected\nthe impact of\nbehaviour\nthose actions\nManaging 1.1 Records of Effective\ncompliance stakeholder action taken\n1.2\nand promoting engagement to manage\nawareness and feedback compliance\nProactively apply Case studies\nappropriate demonstrating\nregulatory, application of\nenforcement and compliance\nother actions action taken\nto encourage under our\ncompliance compliance", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "corporate-plans/2021-22.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 41]\nDelivering effective and efficient services\nEffective and efficient services\nPerformance\nEnhance digital services to improve the client experience and drive\nmeasure\noperational efficiency\nStakeholder feedback demonstrating improved satisfaction and reduced burden\nMethodology\nEvidence of operational efficiencies\nImproved client satisfaction and reduced effort\nTarget\nCorporate Plan 2021–22, page 22\nSource\nPortfolio Budget Statements 2021–22, programs 1.1 and 1.2, pages 119 and 121\n2021–22 result Partially achieved 2020–21 result: Partially achieved\nOur performance measure Client satisfaction\nand reduced burden\nIn providing world-class government services,\nwe want to ensure that we deliver services We use feedback from our clients to identify\neffectively and efficiently.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "other-pdfs/AFSA-20Annual-20Report-202021-22.pdf (https://www.afsa.gov.au/sites/default/files/2022-10/AFSA%20Annual%20Report%202021-22.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 41]\nDelivering effective and efficient services\nEffective and efficient services\nPerformance\nEnhance digital services to improve the client experience and drive\nmeasure\noperational efficiency\nStakeholder feedback demonstrating improved satisfaction and reduced burden\nMethodology\nEvidence of operational efficiencies\nImproved client satisfaction and reduced effort\nTarget\nCorporate Plan 2021–22, page 22\nSource\nPortfolio Budget Statements 2021–22, programs 1.1 and 1.2, pages 119 and 121\n2021–22 result Partially achieved 2020–21 result: Partially achieved\nOur performance measure Client satisfaction\nand reduced burden\nIn providing world-class government services,\nwe want to ensure that we deliver services We use feedback from our clients to identify\neffectively and efficiently.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "other-pdfs/AFSA-20Annual-20Report-202021-22.pdf (https://www.afsa.gov.au/sites/default/files/2022-10/AFSA%20Annual%20Report%202021-22.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 21]\nTable 2: Regulating firmly and fairly – performance measures\nPerformance\nmeasure PBS* Methodology Target\n22–1202 32–2202 42–3202 52–4202\nMinimising harm 1.1 Records of Firm and fair\nstakeholder compliance\nCreate an 1.2\nengagement outcomes\nenvironment\nand feedback\nthat minimises\nharm caused Evidence of\nby significant risk/issues\nnoncompliance identification\nwith the law\nEvidence of\nor a failure by\nactions taken\nthe regulated\nunder our\ncommunity to act\ncompliance\nin accordance\nprogram and\nwith an expected\nthe impact of\nbehaviour\nthose actions\nManaging 1.1 Records of Effective\ncompliance stakeholder action taken\n1.2\nand promoting engagement to manage\nawareness and feedback compliance\nProactively apply Case studies\nappropriate demonstrating\nregulatory, application of\nenforcement and compliance\nother actions action taken\nto encourage under our\ncompliance compliance", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "corporate-plans/2021-22.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 21]\nTable 2: Regulating firmly and fairly – performance measures\nPerformance\nmeasure PBS* Methodology Target\n22–1202 32–2202 42–3202 52–4202\nMinimising harm 1.1 Records of Firm and fair\nstakeholder compliance\nCreate an 1.2\nengagement outcomes\nenvironment\nand feedback\nthat minimises\nharm caused Evidence of\nby significant risk/issues\nnoncompliance identification\nwith the law\nEvidence of\nor a failure by\nactions taken\nthe regulated\nunder our\ncommunity to act\ncompliance\nin accordance\nprogram and\nwith an expected\nthe impact of\nbehaviour\nthose actions\nManaging 1.1 Records of Effective\ncompliance stakeholder action taken\n1.2\nand promoting engagement to manage\nawareness and feedback compliance\nProactively apply Case studies\nappropriate demonstrating\nregulatory, application of\nenforcement and compliance\nother actions action taken\nto encourage under our\ncompliance compliance", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "corporate-plans/2021-22.pdf (https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "[pages 183,184,185,186]\n96–100\npurpose 9, 22, 53 see also criminal assets management\nreview of 10–11 Association of Independent Insolvency Practitioners 43\nrole 24, 29, 36 Attorney-General’s Department 9, 42\nstrategic priorities 23 Attorney-General’s portfolio 9, 11\nvision 9, 22 Audit and Risk Committee 81, 159–160\nyear at a glance 12–15 Audit and Risk Committee charter 81, 160\nAFSA Consultative Arrangements Policy 93 Auditor-General\nAFSA Integrity Framework 92 access clauses 96\nAFSA Pride Month 86 Management of Conflicts of Interest by\nthe Australian Financial Security Authority 83\nAFSA Regulatory Stocktake 39\nAusTender contracts 96, 98\nAFSA Service Centre 15\nAustralian Competition and Consumer Commission 42\nAFSA Summit 11, 45\nAustralian credit system 12\nAgency Capability Review 85\n182 AFSA ANNUAL REPORT 2024–25", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "[pages 183,184,185,186]\n96–100\npurpose 9, 22, 53 see also criminal assets management\nreview of 10–11 Association of Independent Insolvency Practitioners 43\nrole 24, 29, 36 Attorney-General’s Department 9, 42\nstrategic priorities 23 Attorney-General’s portfolio 9, 11\nvision 9, 22 Audit and Risk Committee 81, 159–160\nyear at a glance 12–15 Audit and Risk Committee charter 81, 160\nAFSA Consultative Arrangements Policy 93 Auditor-General\nAFSA Integrity Framework 92 access clauses 96\nAFSA Pride Month 86 Management of Conflicts of Interest by\nthe Australian Financial Security Authority 83\nAFSA Regulatory Stocktake 39\nAusTender contracts 96, 98\nAFSA Service Centre 15\nAustralian Competition and Consumer Commission 42\nAFSA Summit 11, 45\nAustralian credit system 12\nAgency Capability Review 85\n182 AFSA ANNUAL REPORT 2024–25", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "No notices were issued under\nWHS and wellbeing outcomes and sections 90, 191, 195 or 198 of the WHS Act and\nachievements included: no investigations were conducted.\n• WHS due diligence training delivered AFSA delivered several wellbeing support\nby Comcare to all SES staff and other programs and options during 2022–23.\nsenior leaders These included:\n• embedding the online health and safety\n• virtual sessions for staff about conflict\nmanagement system to provide staff with\nmanagement and supporting injured or\nupdated policies, procedures and guidelines\nunwell staff\n• a focus on early intervention through\n• an online wellbeing platform via our\nwellbeing management plans with staff who\nemployee assistance program wellbeing\nare identified as a potential risk based on\npartner, LifeWorks\nwellbeing indicator reporting\n• health checks assessing cholesterol, blood", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/AFSA-20Annual-20Report-202022-23.pdf (https://www.afsa.gov.au/sites/default/files/2023-10/AFSA%20Annual%20Report%202022-23.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "O-000783", "entity_name": "Australian Financial Security Authority", "folder_name": "Australian-Financial-Security-Authority", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "No notices were issued under\nWHS and wellbeing outcomes and sections 90, 191, 195 or 198 of the WHS Act and\nachievements included: no investigations were conducted.\n• WHS due diligence training delivered AFSA delivered several wellbeing support\nby Comcare to all SES staff and other programs and options during 2022–23.\nsenior leaders These included:\n• embedding the online health and safety\n• virtual sessions for staff about conflict\nmanagement system to provide staff with\nmanagement and supporting injured or\nupdated policies, procedures and guidelines\nunwell staff\n• a focus on early intervention through\n• an online wellbeing platform via our\nwellbeing management plans with staff who\nemployee assistance program wellbeing\nare identified as a potential risk based on\npartner, LifeWorks\nwellbeing indicator reporting\n• health checks assessing cholesterol, blood", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/AFSA-20Annual-20Report-202022-23.pdf (https://www.afsa.gov.au/sites/default/files/2023-10/AFSA%20Annual%20Report%202022-23.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": "https://www.afsa.gov.au/sites/default/files/2025-11/afsa-annual-report-2024-25.pdf", "file": "annual-reports/2024-25.pdf", "bytes": 6435448, "link_text": "AFSA Annual Report 2024-25 (PDF - 6.14 MB)" }, { "category": "annual-reports", "year": "2023-24", "url": "https://www.afsa.gov.au/sites/default/files/2024-11/AFSA_Annual_Report-2023-24.pdf", "file": "annual-reports/2023-24.pdf", "bytes": 7429341, "link_text": "Download the print version" }, { "category": "corporate-plans", "year": "2025-26", "url": "https://www.afsa.gov.au/sites/default/files/2025-08/afsa-corporate-plan-2025-26.pdf", "file": "corporate-plans/2025-26.pdf", "bytes": 2743306, "link_text": "AFSA Corporate Plan 2025–26 (PDF - 2.62 MB)" }, { "category": "corporate-plans", "year": "2024-25", "url": "https://www.afsa.gov.au/sites/default/files/2024-09/afsa-corporate-plan-2024-25.pdf", "file": "corporate-plans/2024-25.pdf", "bytes": 4560134, "link_text": "AFSA Corporate Plan 2024–25 (PDF - 4.35 MB)" }, { "category": "corporate-plans", "year": "2023-24", "url": "https://www.afsa.gov.au/sites/default/files/2023-08/AFSA%20Corporate%20Plan%202023-24.pdf", "file": "corporate-plans/2023-24.pdf", "bytes": 2202237, "link_text": "AFSA Corporate Plan 2023–24 (PDF - 2.1 MB)" }, { "category": "corporate-plans", "year": "2022-23", "url": "https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_22-23.pdf", "file": "corporate-plans/2022-23.pdf", "bytes": 495512, "link_text": "AFSA Corporate Plan 2022–23 (PDF - 484 KB)" }, { "category": "corporate-plans", "year": "2021-22", "url": "https://www.afsa.gov.au/sites/default/files/afsa_corporate_plan_21-22.pdf", "file": "corporate-plans/2021-22.pdf", "bytes": 2663252, "link_text": "AFSA Corporate Plan 2021–22 (PDF - 2.54 MB)" }, { "category": "strategies", "year": "2023", "url": "https://www.afsa.gov.au/sites/default/files/2023-09/AFSA%20Regulatory%20Strategy.pdf", "file": "strategies/AFSA-20Regulatory-20Strategy.pdf", "bytes": 1010430, "link_text": "AFSA Regulatory Strategy (PDF - 987 KB)" }, { "category": "strategies", "year": "2025-26", "url": "https://www.afsa.gov.au/sites/default/files/2025-10/child-safe-framework-compliance-statement-2025-2026.pdf", "file": "strategies/child-safe-framework-compliance-statement-2025-2026.pdf", "bytes": 215427, "link_text": "Child Safe Framework - Compliance Statement 2025-2026 (PDF - 210 KB)" }, { "category": "strategies", "year": "2019", "url": "https://www.wgea.gov.au/sites/default/files/documents/2019_WGEA_GE_Strategy_Guide.pdf", "file": "strategies/2019_WGEA_GE_Strategy_Guide.pdf", "bytes": 326817, "link_text": "Workplace Gender Equality Strategy Guide" }, { "category": "strategies", "year": "2025", "url": "https://www.afsa.gov.au/sites/default/files/2025-09/afsa-diversity-equity-and-inclusion-strategy-2025-30.pdf", "file": "strategies/afsa-diversity-equity-and-inclusion-strategy-2025-30.pdf", "bytes": 3493424, "link_text": "AFSA Diversity, Equity and Inclusion Strategy 2025–2030 (PDF - 3.33 MB)" }, { "category": "strategies", "year": "2022", "url": "https://www.afsa.gov.au/sites/default/files/2022-09/AFSA%20Reconciliation%20Action%20Plan%202022-2025.pdf", "file": "strategies/AFSA-20Reconciliation-20Action-20Plan-202022-2025.pdf", "bytes": 4456214, "link_text": "AFSA Reconciliation Action Plan 2022–2025 (PDF - 4.25 MB)" }, { "category": "strategies", "year": "2025", "url": "https://www.afsa.gov.au/sites/default/files/2025-10/afsa-vulnerability-strategy-2025-2028.pdf", "file": "strategies/afsa-vulnerability-strategy-2025-2028.pdf", "bytes": 2986887, "link_text": "AFSA Vulnerability Strategy 2025–2028 (PDF - 2.85 MB)" }, { "category": "strategies", "year": "2022", "url": "https://www.afsa.gov.au/sites/default/files/2022-11/VulnerabilityFramework.pdf", "file": "strategies/VulnerabilityFramework.pdf", "bytes": 1369743, "link_text": "Vulnerability Framework 2022–2025 (PDF - 1.31 MB)" }, { "category": "other-pdfs", "year": "2022-23", 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