{ "entity_id": "S-WA-017", "folder": "Department-of-Water-and-Environmental-Regulation", "name": "Department of Water and Environmental Regulation", "type": "State Department", "jurisdiction": "WA", "portfolio": "Water", "website": "https://www.dwer.wa.gov.au/", "data_status": "stub", "completeness": { "has_strategy_brief": false, "has_strategy_structured": false, "has_vision": false, "has_kpi_targets": false, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": false, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 0, "n_kpi_targets": 0, "n_kpi_results": 0, "n_outcomes": 0, "verified_own_data": false }, "strategy_profile": { "status": "needs_review", "confidence": "low", "summary": "", "official_site_url": "https://www.dwer.wa.gov.au/", "source_documents": [], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [], "performance_measures": [], "document_alignment_terms": { "must_support": [], "watch_terms": [], "avoid_claiming_without_evidence": [] }, "review_note": "No current official strategy document has been verified yet." }, "strategy_brief_md": null, "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Department of Water and Environmental Regulation - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:53:18.477366+00:00\n**Entity ID**: S-WA-017\n**Entity type**: State Department\n**Jurisdiction**: WA\n**Portfolio**: Water\n**Website**: https://www.dwer.wa.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| pages | 19 |\n\n## Executive Readout\n\n### Purpose\n\n- News story\n4 March 2026\nStrategic Intent: Beyond 2050\nOur long-term vision for Western Australia’s environment, water resources, and communities to 2050 and beyond.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Email:\nprimehouse.reception@dwer.wa.gov.au\nABN 28 420 443 065\nRegional offices\nSwan Avon region\nKwinana Peel region\nSouth West region\nGoldfields region\nMid West Gascoyne region\nNorth West region\nSouth Coast region\nEnvironment Online\nTelephone:\n1800 161 176\nEmail:\neosupport@dwer.wa.gov.au\nWater licensing\nTelephone:\n1800 508 885\nEmail:\nlicence.enquiry@dwer.wa.gov.au\nEnvironment Watch hotline\nTelephone:\n1300 784 782\nEnvironment Watch\nUnlawful native vegetation clearing hotline\nTelephone:\n1300 784 782\nUnlawful clearing of native vegetation\nContaminated Sites hotline\nTelephone:\n1300 762 982\nMonday to Friday 8:30am-4:30pm\nEmail:\ninfo@dwer.wa.gov.au\nAlgal Watch hotline\nTelephone:\n08 6250 8064\nMonday to Friday 9:30am-4:30pm\nEmail:\npeu@dwer.wa.gov.au\nBodies supported by the department\nWarren Donnelly Water Advisory Committee\nGeographe Catchment Council\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n\n### Role and Functions\n\n- Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Email:\nprimehouse.reception@dwer.wa.gov.au\nABN 28 420 443 065\nRegional offices\nSwan Avon region\nKwinana Peel region\nSouth West region\nGoldfields region\nMid West Gascoyne region\nNorth West region\nSouth Coast region\nEnvironment Online\nTelephone:\n1800 161 176\nEmail:\neosupport@dwer.wa.gov.au\nWater licensing\nTelephone:\n1800 508 885\nEmail:\nlicence.enquiry@dwer.wa.gov.au\nEnvironment Watch hotline\nTelephone:\n1300 784 782\nEnvironment Watch\nUnlawful native vegetation clearing hotline\nTelephone:\n1300 784 782\nUnlawful clearing of native vegetation\nContaminated Sites hotline\nTelephone:\n1300 762 982\nMonday to Friday 8:30am-4:30pm\nEmail:\ninfo@dwer.wa.gov.au\nAlgal Watch hotline\nTelephone:\n08 6250 8064\nMonday to Friday 9:30am-4:30pm\nEmail:\npeu@dwer.wa.gov.au\nBodies supported by the department\nWarren Donnelly Water Advisory Committee\nGeographe Catchment Council\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Browse more announcements\nMedia centre\nCommunity Updates\nPriority customers\nWater Online\nEnvironment Online\nOne stop shop\nClimate change in WA\nReducing single-use plastics\nContainer deposit scheme\nAboriginal engagement and partnerships\nWaterwise Perth action plan\nGreen jobs plan\nStreamline WA\nPublic consultations\nGreen Energy Approvals Initiative\nEnvironment Watch Facebook Page\nWA Tree Recovery Program\nTreebate\nWhat we do\nAs the Department of Water and Environmental Regulation (DWER), we support Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n4 March 2026\nStrategic Intent: Beyond 2050\nOur long-term vision for Western Australia’s environment, water resources, and communities to 2050 and beyond.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n17 March 2026\nHelp for households replanting trees lost to shot-hole borer\nCommunity kiosks are being held across Perth suburbs this month to help people claim their $150 rebate when replanting trees lost to shot-hole borer.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n\n### Strategic Priorities\n\n- Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Email:\nprimehouse.reception@dwer.wa.gov.au\nABN 28 420 443 065\nRegional offices\nSwan Avon region\nKwinana Peel region\nSouth West region\nGoldfields region\nMid West Gascoyne region\nNorth West region\nSouth Coast region\nEnvironment Online\nTelephone:\n1800 161 176\nEmail:\neosupport@dwer.wa.gov.au\nWater licensing\nTelephone:\n1800 508 885\nEmail:\nlicence.enquiry@dwer.wa.gov.au\nEnvironment Watch hotline\nTelephone:\n1300 784 782\nEnvironment Watch\nUnlawful native vegetation clearing hotline\nTelephone:\n1300 784 782\nUnlawful clearing of native vegetation\nContaminated Sites hotline\nTelephone:\n1300 762 982\nMonday to Friday 8:30am-4:30pm\nEmail:\ninfo@dwer.wa.gov.au\nAlgal Watch hotline\nTelephone:\n08 6250 8064\nMonday to Friday 9:30am-4:30pm\nEmail:\npeu@dwer.wa.gov.au\nBodies supported by the department\nWarren Donnelly Water Advisory Committee\nGeographe Catchment Council\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Browse more announcements\nMedia centre\nCommunity Updates\nPriority customers\nWater Online\nEnvironment Online\nOne stop shop\nClimate change in WA\nReducing single-use plastics\nContainer deposit scheme\nAboriginal engagement and partnerships\nWaterwise Perth action plan\nGreen jobs plan\nStreamline WA\nPublic consultations\nGreen Energy Approvals Initiative\nEnvironment Watch Facebook Page\nWA Tree Recovery Program\nTreebate\nWhat we do\nAs the Department of Water and Environmental Regulation (DWER), we support Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n4 March 2026\nStrategic Intent: Beyond 2050\nOur long-term vision for Western Australia’s environment, water resources, and communities to 2050 and beyond.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n17 March 2026\nHelp for households replanting trees lost to shot-hole borer\nCommunity kiosks are being held across Perth suburbs this month to help people claim their $150 rebate when replanting trees lost to shot-hole borer.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n18 February 2026\nUndersea vehicles to accelerate seagrass revival in Cockburn Sound\nUnderwater seed harvesters are being developed to help restore Cockburn Sound’s seagrass meadows.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Programs\nWe have more than 20 programs that support sustainably managing our water resources and environment.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n\n## KPIs, Targets, and Where They Are At\n\n- Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Email:\nprimehouse.reception@dwer.wa.gov.au\nABN 28 420 443 065\nRegional offices\nSwan Avon region\nKwinana Peel region\nSouth West region\nGoldfields region\nMid West Gascoyne region\nNorth West region\nSouth Coast region\nEnvironment Online\nTelephone:\n1800 161 176\nEmail:\neosupport@dwer.wa.gov.au\nWater licensing\nTelephone:\n1800 508 885\nEmail:\nlicence.enquiry@dwer.wa.gov.au\nEnvironment Watch hotline\nTelephone:\n1300 784 782\nEnvironment Watch\nUnlawful native vegetation clearing hotline\nTelephone:\n1300 784 782\nUnlawful clearing of native vegetation\nContaminated Sites hotline\nTelephone:\n1300 762 982\nMonday to Friday 8:30am-4:30pm\nEmail:\ninfo@dwer.wa.gov.au\nAlgal Watch hotline\nTelephone:\n08 6250 8064\nMonday to Friday 9:30am-4:30pm\nEmail:\npeu@dwer.wa.gov.au\nBodies supported by the department\nWarren Donnelly Water Advisory Committee\nGeographe Catchment Council\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n4 March 2026\nStrategic Intent: Beyond 2050\nOur long-term vision for Western Australia’s environment, water resources, and communities to 2050 and beyond.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n17 March 2026\nHelp for households replanting trees lost to shot-hole borer\nCommunity kiosks are being held across Perth suburbs this month to help people claim their $150 rebate when replanting trees lost to shot-hole borer.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n18 February 2026\nUndersea vehicles to accelerate seagrass revival in Cockburn Sound\nUnderwater seed harvesters are being developed to help restore Cockburn Sound’s seagrass meadows.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Browse more announcements\nMedia centre\nCommunity Updates\nPriority customers\nWater Online\nEnvironment Online\nOne stop shop\nClimate change in WA\nReducing single-use plastics\nContainer deposit scheme\nAboriginal engagement and partnerships\nWaterwise Perth action plan\nGreen jobs plan\nStreamline WA\nPublic consultations\nGreen Energy Approvals Initiative\nEnvironment Watch Facebook Page\nWA Tree Recovery Program\nTreebate\nWhat we do\nAs the Department of Water and Environmental Regulation (DWER), we support Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Programs\nWe have more than 20 programs that support sustainably managing our water resources and environment.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $150 | News story\n17 March 2026\nHelp for households replanting trees lost to shot-hole borer\nCommunity kiosks are being held across Perth suburbs this month to help people claim their $150 rebate when replanting trees lost to shot-hole borer. | `pages/about.html (http://www.dwer.wa.gov.au/about-website)` |\n| $150 | News story\n17 March 2026\nHelp for households replanting trees lost to shot-hole borer\nCommunity kiosks are being held across Perth suburbs this month to help people claim their $150 rebate when replanting trees lost to shot-hole borer. | `pages/about.html (http://www.dwer.wa.gov.au/about-website)` |\n\n## Key Achievements\n\n- Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Email:\nprimehouse.reception@dwer.wa.gov.au\nABN 28 420 443 065\nRegional offices\nSwan Avon region\nKwinana Peel region\nSouth West region\nGoldfields region\nMid West Gascoyne region\nNorth West region\nSouth Coast region\nEnvironment Online\nTelephone:\n1800 161 176\nEmail:\neosupport@dwer.wa.gov.au\nWater licensing\nTelephone:\n1800 508 885\nEmail:\nlicence.enquiry@dwer.wa.gov.au\nEnvironment Watch hotline\nTelephone:\n1300 784 782\nEnvironment Watch\nUnlawful native vegetation clearing hotline\nTelephone:\n1300 784 782\nUnlawful clearing of native vegetation\nContaminated Sites hotline\nTelephone:\n1300 762 982\nMonday to Friday 8:30am-4:30pm\nEmail:\ninfo@dwer.wa.gov.au\nAlgal Watch hotline\nTelephone:\n08 6250 8064\nMonday to Friday 9:30am-4:30pm\nEmail:\npeu@dwer.wa.gov.au\nBodies supported by the department\nWarren Donnelly Water Advisory Committee\nGeographe Catchment Council\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n4 March 2026\nStrategic Intent: Beyond 2050\nOur long-term vision for Western Australia’s environment, water resources, and communities to 2050 and beyond.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n17 March 2026\nHelp for households replanting trees lost to shot-hole borer\nCommunity kiosks are being held across Perth suburbs this month to help people claim their $150 rebate when replanting trees lost to shot-hole borer.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n18 February 2026\nUndersea vehicles to accelerate seagrass revival in Cockburn Sound\nUnderwater seed harvesters are being developed to help restore Cockburn Sound’s seagrass meadows.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Browse more announcements\nMedia centre\nCommunity Updates\nPriority customers\nWater Online\nEnvironment Online\nOne stop shop\nClimate change in WA\nReducing single-use plastics\nContainer deposit scheme\nAboriginal engagement and partnerships\nWaterwise Perth action plan\nGreen jobs plan\nStreamline WA\nPublic consultations\nGreen Energy Approvals Initiative\nEnvironment Watch Facebook Page\nWA Tree Recovery Program\nTreebate\nWhat we do\nAs the Department of Water and Environmental Regulation (DWER), we support Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Programs\nWe have more than 20 programs that support sustainably managing our water resources and environment.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n\n## Key Issues, Risks, and Recommendations\n\n- Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Email:\nprimehouse.reception@dwer.wa.gov.au\nABN 28 420 443 065\nRegional offices\nSwan Avon region\nKwinana Peel region\nSouth West region\nGoldfields region\nMid West Gascoyne region\nNorth West region\nSouth Coast region\nEnvironment Online\nTelephone:\n1800 161 176\nEmail:\neosupport@dwer.wa.gov.au\nWater licensing\nTelephone:\n1800 508 885\nEmail:\nlicence.enquiry@dwer.wa.gov.au\nEnvironment Watch hotline\nTelephone:\n1300 784 782\nEnvironment Watch\nUnlawful native vegetation clearing hotline\nTelephone:\n1300 784 782\nUnlawful clearing of native vegetation\nContaminated Sites hotline\nTelephone:\n1300 762 982\nMonday to Friday 8:30am-4:30pm\nEmail:\ninfo@dwer.wa.gov.au\nAlgal Watch hotline\nTelephone:\n08 6250 8064\nMonday to Friday 9:30am-4:30pm\nEmail:\npeu@dwer.wa.gov.au\nBodies supported by the department\nWarren Donnelly Water Advisory Committee\nGeographe Catchment Council\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n4 March 2026\nStrategic Intent: Beyond 2050\nOur long-term vision for Western Australia’s environment, water resources, and communities to 2050 and beyond.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n17 March 2026\nHelp for households replanting trees lost to shot-hole borer\nCommunity kiosks are being held across Perth suburbs this month to help people claim their $150 rebate when replanting trees lost to shot-hole borer.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n18 February 2026\nUndersea vehicles to accelerate seagrass revival in Cockburn Sound\nUnderwater seed harvesters are being developed to help restore Cockburn Sound’s seagrass meadows.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Browse more announcements\nMedia centre\nCommunity Updates\nPriority customers\nWater Online\nEnvironment Online\nOne stop shop\nClimate change in WA\nReducing single-use plastics\nContainer deposit scheme\nAboriginal engagement and partnerships\nWaterwise Perth action plan\nGreen jobs plan\nStreamline WA\nPublic consultations\nGreen Energy Approvals Initiative\nEnvironment Watch Facebook Page\nWA Tree Recovery Program\nTreebate\nWhat we do\nAs the Department of Water and Environmental Regulation (DWER), we support Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Programs\nWe have more than 20 programs that support sustainably managing our water resources and environment.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n\n## Corporate Values and Operating Culture\n\n- Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Email:\nprimehouse.reception@dwer.wa.gov.au\nABN 28 420 443 065\nRegional offices\nSwan Avon region\nKwinana Peel region\nSouth West region\nGoldfields region\nMid West Gascoyne region\nNorth West region\nSouth Coast region\nEnvironment Online\nTelephone:\n1800 161 176\nEmail:\neosupport@dwer.wa.gov.au\nWater licensing\nTelephone:\n1800 508 885\nEmail:\nlicence.enquiry@dwer.wa.gov.au\nEnvironment Watch hotline\nTelephone:\n1300 784 782\nEnvironment Watch\nUnlawful native vegetation clearing hotline\nTelephone:\n1300 784 782\nUnlawful clearing of native vegetation\nContaminated Sites hotline\nTelephone:\n1300 762 982\nMonday to Friday 8:30am-4:30pm\nEmail:\ninfo@dwer.wa.gov.au\nAlgal Watch hotline\nTelephone:\n08 6250 8064\nMonday to Friday 9:30am-4:30pm\nEmail:\npeu@dwer.wa.gov.au\nBodies supported by the department\nWarren Donnelly Water Advisory Committee\nGeographe Catchment Council\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n4 March 2026\nStrategic Intent: Beyond 2050\nOur long-term vision for Western Australia’s environment, water resources, and communities to 2050 and beyond.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n17 March 2026\nHelp for households replanting trees lost to shot-hole borer\nCommunity kiosks are being held across Perth suburbs this month to help people claim their $150 rebate when replanting trees lost to shot-hole borer.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Environmental regulation services\nWe make sure that environmental values are protected, and that development is sustainable.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- News story\n18 February 2026\nUndersea vehicles to accelerate seagrass revival in Cockburn Sound\nUnderwater seed harvesters are being developed to help restore Cockburn Sound’s seagrass meadows.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n- Browse more announcements\nMedia centre\nCommunity Updates\nPriority customers\nWater Online\nEnvironment Online\nOne stop shop\nClimate change in WA\nReducing single-use plastics\nContainer deposit scheme\nAboriginal engagement and partnerships\nWaterwise Perth action plan\nGreen jobs plan\nStreamline WA\nPublic consultations\nGreen Energy Approvals Initiative\nEnvironment Watch Facebook Page\nWA Tree Recovery Program\nTreebate\nWhat we do\nAs the Department of Water and Environmental Regulation (DWER), we support Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources.\n Source: `pages/about.html (http://www.dwer.wa.gov.au/about-website)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `pages/about.html` - pages - http://www.dwer.wa.gov.au/about-website\n- `pages/announcements-index.html` - pages - http://www.dwer.wa.gov.au/government/announcements\n- `pages/announcements-index__04.html` - pages - http://www.dwer.wa.gov.au/government/announcements\n- `pages/announcements-index__05.html` - pages - http://www.dwer.wa.gov.au/government/media-statements\n- `pages/announcements-index__06.html` - pages - http://www.dwer.wa.gov.au/government/announcements/industry-regulation-applications-now-simpler-through-environment-online\n- `pages/announcements-index__07.html` - pages - http://www.dwer.wa.gov.au/government/announcements/help-households-replanting-trees-lost-shot-hole-borer\n- `pages/announcements-index__08.html` - pages - http://www.dwer.wa.gov.au/government/announcements/undersea-vehicles-accelerate-seagrass-revival-cockburn-sound\n- `pages/announcements-index__09.html` - pages - http://www.dwer.wa.gov.au/government/announcements?organisation=Department%20of%20Water%20and%20Environmental%20Regulation\n- `pages/announcements-index__10.html` - pages - http://www.dwer.wa.gov.au/government/publications/water-and-environmental-regulation-annual-report-2024-25\n- `pages/contact.html` - pages - http://www.dwer.wa.gov.au/contact-us\n- `pages/homepage.html` - pages - http://www.dwer.wa.gov.au/\n- `pages/ministers.html` - pages - http://www.dwer.wa.gov.au/government/premier-and-cabinet-ministers\n- `pages/publications-index.html` - pages - http://www.dwer.wa.gov.au/government/publications\n- `pages/strategies-index.html` - pages - http://www.dwer.wa.gov.au/service/natural-resources/water-resources/program-kep-katitjin-gabi-kaadadjan-waterwise-action-plan-3\n- `pages/strategies-index__00.html` - pages - http://www.dwer.wa.gov.au/service/natural-resources/water-resources/program-kep-katitjin-gabi-kaadadjan-waterwise-action-plan-3\n- `pages/strategies-index__01.html` - pages - http://www.dwer.wa.gov.au/service/aboriginal-affairs/aboriginal-reconciliation\n- `pages/strategies-index__02.html` - pages - http://www.dwer.wa.gov.au/government/announcements/strategic-intent-beyond-2050\n- `pages/strategies-index__03.html` - pages - http://www.dwer.wa.gov.au/government/publications/water-and-environmental-regulation-reconciliation-action-plan-2022-2024\n- `pages/structure.html` - pages - http://www.dwer.wa.gov.au/organisation/department-of-water-and-environmental-regulation/media-centre\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Department of Water and Environmental Regulation - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:38:57.775494+00:00\n**Entity ID**: S-WA-017\n**Jurisdiction**: Western Australia\n**Portfolio**: Water\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 19\n- Unique legislation references found: 1\n\n| Type | Count |\n|---|---:|\n| Act | 1 |\n\n## Legislation References\n\n### Freedom of Information Act 1992\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 19\n**Register search**: https://www.legislation.wa.gov.au/search?query=Freedom+of+Information+Act+1992\n\n**Sources**:\n- `pages/about.html`\n- `pages/announcements-index.html`\n- `pages/announcements-index__04.html`\n- `pages/announcements-index__05.html`\n- `pages/announcements-index__06.html`\n- `pages/announcements-index__07.html`\n- `pages/announcements-index__08.html`\n- `pages/announcements-index__09.html`\n- `pages/announcements-index__10.html`\n- `pages/contact.html`\n\n**Evidence contexts**:\n- Council WA\nFollow us\nLinkedIn\nTwitter\nYouTube\nFacebook - Environment Watch\nSubscribe for updates\nShare\nFacebook share\n(Opens in a new tab/window)\nX\n(Opens in a new tab/window)\nLinkedIn\n(Opens in a new tab/window)\nCopy URL\nMake a Freedom of Information request\nThe Freedom of Information Act 1992 (FOI Act) gives every person the right to seek access to documents held by government agencies. Documents may comprise written material, plans and drawings, photographs, tape recording, films, videotapes or information stored in a computerised form.\nLearn how\n Source: `pages/about.html`\n- Council WA\nFollow us\nLinkedIn\nTwitter\nYouTube\nFacebook - Environment Watch\nSubscribe for updates\nShare\nFacebook share\n(Opens in a new tab/window)\nX\n(Opens in a new tab/window)\nLinkedIn\n(Opens in a new tab/window)\nCopy URL\nMake a Freedom of Information request\nThe Freedom of Information Act 1992 (FOI Act) gives every person the right to seek access to documents held by government agencies. Documents may comprise written material, plans and drawings, photographs, tape recording, films, videotapes or information stored in a computerised form.\nLearn how\n Source: `pages/announcements-index.html`\n- Council WA\nFollow us\nLinkedIn\nTwitter\nYouTube\nFacebook - Environment Watch\nSubscribe for updates\nShare\nFacebook share\n(Opens in a new tab/window)\nX\n(Opens in a new tab/window)\nLinkedIn\n(Opens in a new tab/window)\nCopy URL\nMake a Freedom of Information request\nThe Freedom of Information Act 1992 (FOI Act) gives every person the right to seek access to documents held by government agencies. Documents may comprise written material, plans and drawings, photographs, tape recording, films, videotapes or information stored in a computerised form.\nLearn how\n Source: `pages/announcements-index__04.html`\n- Council WA\nFollow us\nLinkedIn\nTwitter\nYouTube\nFacebook - Environment Watch\nSubscribe for updates\nShare\nFacebook share\n(Opens in a new tab/window)\nX\n(Opens in a new tab/window)\nLinkedIn\n(Opens in a new tab/window)\nCopy URL\nMake a Freedom of Information request\nThe Freedom of Information Act 1992 (FOI Act) gives every person the right to seek access to documents held by government agencies. Documents may comprise written material, plans and drawings, photographs, tape recording, films, videotapes or information stored in a computerised form.\nLearn how\n Source: `pages/announcements-index__05.html`\n- Council WA\nFollow us\nLinkedIn\nTwitter\nYouTube\nFacebook - Environment Watch\nSubscribe for updates\nShare\nFacebook share\n(Opens in a new tab/window)\nX\n(Opens in a new tab/window)\nLinkedIn\n(Opens in a new tab/window)\nCopy URL\nMake a Freedom of Information request\nThe Freedom of Information Act 1992 (FOI Act) gives every person the right to seek access to documents held by government agencies. Documents may comprise written material, plans and drawings, photographs, tape recording, films, videotapes or information stored in a computerised form.\nLearn how\n Source: `pages/announcements-index__06.html`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/announcements-index__04.html` (page)\n- `pages/announcements-index__05.html` (page)\n- `pages/announcements-index__06.html` (page)\n- `pages/announcements-index__07.html` (page)\n- `pages/announcements-index__08.html` (page)\n- `pages/announcements-index__09.html` (page)\n- `pages/announcements-index__10.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/ministers.html` (page)\n- `pages/publications-index.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__00.html` (page)\n- `pages/strategies-index__01.html` (page)\n- `pages/strategies-index__02.html` (page)\n- `pages/strategies-index__03.html` (page)\n- `pages/structure.html` (page)", "global_initiatives_md": null, "strategy": null, "ideas": [ { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Browse more announcements\nMedia centre\nCommunity Updates\nPriority customers\nWater Online\nEnvironment Online\nOne stop shop\nClimate change in WA\nReducing single-use plastics\nContainer deposit scheme\nAboriginal engagement and partnerships\nWaterwise Perth action plan\nGreen jobs plan\nStreamline WA\nPublic consultations\nGreen Energy Approvals Initiative\nEnvironment Watch Facebook Page\nWA Tree Recovery Program\nTreebate\nWhat we do\nAs the Department of Water and Environmental Regulation (DWER), we support Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Browse more announcements\nMedia centre\nCommunity Updates\nPriority customers\nWater Online\nEnvironment Online\nOne stop shop\nClimate change in WA\nReducing single-use plastics\nContainer deposit scheme\nAboriginal engagement and partnerships\nWaterwise Perth action plan\nGreen jobs plan\nStreamline WA\nPublic consultations\nGreen Energy Approvals Initiative\nEnvironment Watch Facebook Page\nWA Tree Recovery Program\nTreebate\nWhat we do\nAs the Department of Water and Environmental Regulation (DWER), we support Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "Last updated:\n1 May 2026\nAnnouncements\nNews story\n1 May 2026\nIndustry Regulation applications now simpler through Environment Online\nNew digital application forms improve clarity, efficiency and visibility for Industry Regulation customers.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "pages/about.html (http://www.dwer.wa.gov.au/about-website)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-017", "entity_name": "Department of Water and Environmental Regulation", "folder_name": "Department-of-Water-and-Environmental-Regulation", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Services\nOur services\nCorporate information\nBodies supported by the department\nOur regulatory approach\nPerformance reports\nCustomer service charter\nFeedback and complaints\nCareers and employment\nGraduate program\nMake a payment\nPublications\nWater and Environmental Regulation Annual report 2024–25\nWater and Environmental Regulation Reconciliation Action Plan 2022-2024\nWater and Environmental Regulation Disability Access and Inclusion Plan\nWater and Environmental Regulation Multicultural Plan\nBrowse more publications\nMinisterial reporting\nHon Amber-Jade Sanderson BA MLA\nMinister for Energy and Decarbonisation; Manufacturing; Skills and TAFE; Pilbara\nHon Don Punch BPsych BSocwk MBA MLA\nMinister for Aboriginal Affairs; Water; Climate Resilience; South West\nHon Matthew Swinbourn BA LLB MLC\nMinister for the Environment; Community Services; Homelessness\nCorporate executive\nAlistair Jones", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": 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