{ "entity_id": "O-000902", "folder": "Department-of-the-House-of-Representatives", "name": "Department of the House of Representatives", "type": "Parliamentary Department", "jurisdiction": "Commonwealth", "portfolio": "Parliamentary Departments (not a portfolio)", "website": "https://www.aph.gov.au/dhr", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": true, "has_global_initiatives_text": true, "has_ideas": true, "has_artifacts": true, "n_ideas": 8, "n_legislation": 4, "n_artifacts": 15, "n_kpi_targets": 8, "n_kpi_results": 0, "n_outcomes": 4, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To support the House of Representatives, and the wider Parliament, in the role of a representative and legislative body, primarily by providing advice and services, and through engaging with the community and other parliaments.", "official_site_url": "https://www.aph.gov.au/dhr", "source_documents": [ { "type": "annual_report", "title": "PDF 8.3 MB", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "entire annual report in PDF", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "entire annual report in PDF", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2022-23/DHR_Annual_Report-2022-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "entire annual report in PDF", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "entire annual report in PDF", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf", "period": "2020-21", "confidence": "high" }, { "type": "corporate_plan", "title": "6", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "period": "2025-26", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2024-25", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2024-25/J2304-Corporate_Plan-2024-25-WHOLE.pdf", "period": "2024-25", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2023-24", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2023-24/J2144-Corporate_Plan-2023-24-WHOLE.pdf", "period": "2023-24", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2022-23", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2022-23/DHR-Corporate_Plan-2022-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan 2021-22", "url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf", "period": "2021-22", "confidence": "high" } ], "purpose": { "text": "To support the House of Representatives, and the wider Parliament, in the role of a representative and legislative body, primarily by providing advice and services, and through engaging with the community and other parliaments.", "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": 8, "source_deep_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=8" }, "vision": null, "strategic_priorities": [ { "title": "Supporting new, and returning, Members to enable their participation in the work of the House of Representatives and the", "description": "Supporting new, and returning, Members to enable their participation in the work of the House of Representatives and the Parliament.", "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": 6, "source_deep_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=6" } ], "values": [ { "name": "providing advice and services", "description": "", "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": null }, { "name": "engaging with the community", "description": "", "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": null }, { "name": "supporting the Parliament", "description": "", "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Advisory and administrative services", "description": "Advisory and administrative services support the House of Representatives to fulfil its representative and legislative role (Portfolio Budget Statements 2025-26).", "activities": [ "enable the House of Representatives Chamber and Federation Chamber to meet and conduct business", "enable House and certain joint committees to conduct and report on inquiries" ], "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": 8, "source_deep_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=8" }, { "name": "Outcome 2: Inter-parliamentary relations and capacity building", "description": "The Parliament’s international work helps to build and strengthen relations with other parliaments and countries. The department works to ensure the Parliament’s national, international and regional relationships are supported.", "activities": [ "Delivering an annual visits program that includes incoming and outgoing delegation with a focus on exchanges with regional parliaments and parliaments with which Australia has a tradition of longstanding ties", "Providing advice and services to support the Parliament’s national, international and regional relationships" ], "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": 29, "source_deep_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=29" }, { "name": "Outcome 3: Community relations and awareness", "description": "Delivering information about the work of Parliament enables all Australians to be better informed about and engage with Parliament.", "activities": [ "ensuring stakeholders can easily access information about, and interact with, the work of the House of Representatives and the Parliament", "ensuring seminars and education programs are effectively delivered, so that they increase knowledge about the work of the House of Representatives and the Parliament" ], "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": 30, "source_deep_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=30" }, { "name": "Outcome 4: Members’ and corporate support", "description": "The department provides a range of services and facilities for Members in Parliament House, supporting the efficient conduct of the House of Representatives, and administers its enabling functions to a high level.", "activities": [ "providing advice and services to members in relation to their office accommodation in Parliament House, salaries and allowances, transport and certain other resources", "delivering high quality and valued corporate advice and services to the department and members" ], "source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "source_page": 35, "source_deep_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=35" } ], "performance_measures": [ { "code": "CCE01", "measure": "Surveyed committee members are satisfied with the standard of administrative and procedural support provided.", "target": "Equal to or greater than 90% satisfied", "latest_result": "", "status": "", "target_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "target_source_page": 25, "result_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "result_source_page": null }, { "code": "CCE02", "measure": "Surveyed committee members are satisfied with the standard of research and drafting support provided.", "target": "Equal to or greater than 90% satisfied", "latest_result": "", "status": "", "target_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "target_source_page": 25, "result_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "result_source_page": null }, { "code": "CCE03", "measure": "Incoming and outgoing visits are delivered.", "target": "100% delivered (within departmental control)", "latest_result": "", "status": "", "target_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "target_source_page": 27, "result_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "result_source_page": null }, { "code": "CCE04", "measure": "Presiding Officers are satisfied with the advice and support provided for international engagement activities.", "target": "Equal to or greater than 85% satisfied", "latest_result": "", "status": "", "target_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "target_source_page": 27, "result_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "result_source_page": null }, { "code": "CCE05", "measure": "Content is discoverable and accessible, and publication is timely.", "target": "To be determined", "latest_result": "", "status": "", "target_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "target_source_page": 29, "result_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "result_source_page": null }, { "code": "CCE06", "measure": "Clients are satisfied with seminars.", "target": "Equal to or greater than 90% satisfied", "latest_result": "", "status": "", "target_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "target_source_page": 30, "result_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "result_source_page": null }, { "code": "CCE07", "measure": "Timely and accurate provision of advice to the Department of Parliamentary Services (DPS) about hospitality required by visiting school groups, in accordance with bookings", "target": "100%", "latest_result": "", "status": "", "target_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "target_source_page": 30, "result_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "result_source_page": null }, { "code": "CCE08", "measure": "Surveyed members are satisfied with the overall quality of non-chamber support services provided, including accommodation, office support, transport coordination, salary processing and other members’ support services.", "target": "Equal to or greater than 90% satisfied", "latest_result": "", "status": "", "target_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf", "target_source_page": 32, "result_source_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "result_source_page": null } ], "document_alignment_terms": { "must_support": [ "To support the House of Representatives, and the wider Parliament, in the role of a representative and legislative body, primarily by providing advice and services, and through eng", "Supporting new, and returning, Members to enable their participation in the work of the House of Representatives and the Parliament." ], "watch_terms": [ "Surveyed committee members are satisfied with the standard of administrative and procedural support provided.", "Surveyed committee members are satisfied with the standard of research and drafting support provided.", "Incoming and outgoing visits are delivered.", "Presiding Officers are satisfied with the advice and support provided for international engagement activities.", "Content is discoverable and accessible, and publication is timely.", "Clients are satisfied with seminars.", "Timely and accurate provision of advice to the Department of Parliamentary Services (DPS) about hospitality required by visiting school groups, in accordance with bookings", "Surveyed members are satisfied with the overall quality of non-chamber support services provided, including accommodation, office support, transport coordination, salary processing and other members’ support services." ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# Department of the House of Representatives — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf)\n**Corporate Plan**: [2025-26](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf)\n\n## Our purpose / purposes\n\n> To support the House of Representatives, and the wider Parliament, in the role of a representative and legislative body, primarily by providing advice and services, and through engaging with the community and other parliaments. [[CP p.8](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=8)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=8)]\n\n## How we deliver\n\n> The department provides advice and services to: enable the House of Representatives Chamber and Federation Chamber to meet and conduct business; enable House and certain joint committees to conduct and report on inquiries; support the Parliament’s national, international and regional relationships, and deliver information to enable the public to understand and interact with the work of the House of Representatives and the Parliament. [[CP p.7](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=7)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=7)]\n\n## Government priorities for this department\n\n- Supporting new, and returning, Members to enable their participation in the work of the House of Representatives and the Parliament. [[CP p.6](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=6)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=6)]\n\n## Outcomes\n\n### Outcome 1: Advisory and administrative services\nAdvisory and administrative services support the House of Representatives to fulfil its representative and legislative role (Portfolio Budget Statements 2025-26). [[CP p.8](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=8)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=8)]\n\n**Key activities:**\n- enable the House of Representatives Chamber and Federation Chamber to meet and conduct business\n- enable House and certain joint committees to conduct and report on inquiries\n\n### Outcome 2: Inter-parliamentary relations and capacity building\nThe Parliament’s international work helps to build and strengthen relations with other parliaments and countries. The department works to ensure the Parliament’s national, international and regional relationships are supported. [[CP p.29](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=29)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=29)]\n\n**Key activities:**\n- Delivering an annual visits program that includes incoming and outgoing delegation with a focus on exchanges with regional parliaments and parliaments with which Australia has a tradition of longstanding ties\n- Providing advice and services to support the Parliament’s national, international and regional relationships\n\n### Outcome 3: Community relations and awareness\nDelivering information about the work of Parliament enables all Australians to be better informed about and engage with Parliament. [[CP p.30](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=30)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=30)]\n\n**Key activities:**\n- ensuring stakeholders can easily access information about, and interact with, the work of the House of Representatives and the Parliament\n- ensuring seminars and education programs are effectively delivered, so that they increase knowledge about the work of the House of Representatives and the Parliament\n\n### Outcome 4: Members’ and corporate support\nThe department provides a range of services and facilities for Members in Parliament House, supporting the efficient conduct of the House of Representatives, and administers its enabling functions to a high level. [[CP p.35](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=35)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=35)]\n\n**Key activities:**\n- providing advice and services to members in relation to their office accommodation in Parliament House, salaries and allowances, transport and certain other resources\n- delivering high quality and valued corporate advice and services to the department and members\n\n## Values and principles\n\n- providing advice and services\n- engaging with the community\n- supporting the Parliament\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Surveyed committee members are satisfied with the standard of administrative and procedural support provided. | Equal to or greater than 90% satisfied | [CP p.25](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=25)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=25) |\n| CCE02 | Surveyed committee members are satisfied with the standard of research and drafting support provided. | Equal to or greater than 90% satisfied | [CP p.25](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=25)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=25) |\n| CCE03 | Incoming and outgoing visits are delivered. | 100% delivered (within departmental control) | [CP p.27](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=27)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=27) |\n| CCE04 | Presiding Officers are satisfied with the advice and support provided for international engagement activities. | Equal to or greater than 85% satisfied | [CP p.27](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=27)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=27) |\n| CCE05 | Content is discoverable and accessible, and publication is timely. | To be determined | [CP p.29](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=29)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=29) |\n| CCE06 | Clients are satisfied with seminars. | Equal to or greater than 90% satisfied | [CP p.30](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=30)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=30) |\n| CCE07 | Timely and accurate provision of advice to the Department of Parliamentary Services (DPS) about hospitality required by visiting school groups, in accordance with bookings | 100% | [CP p.30](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=30)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=30) |\n| CCE08 | Surveyed members are satisfied with the overall quality of non-chamber support services provided, including accommodation, office support, transport coordination, salary processing and other members’ support services. | Equal to or greater than 90% satisfied | [CP p.32](https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=32)(https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf#page=32) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Department of the House of Representatives - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T21:53:08.511198+00:00\n**Entity ID**: O-000902\n**Entity type**: Parliamentary Department\n**Jurisdiction**: Commonwealth\n**Portfolio**: Parliamentary Departments (not a portfolio)\n**Website**: https://www.aph.gov.au/dhr\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| corporate-plans | 5 |\n| global-intelligence | 3 |\n| other-pdfs | 5 |\n| pages | 41 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 83]\nPart 3\nTable 22: Aboriginal and/or Torres Strait Islander staff, as at 30 June 2023 and 30 June 2024\nStaff numbers\nEmployment type 2023 2024\nOngoing 2 3\nNon-Ongoing 0 0\nCasual 0 0\nTotal 2 3\nEmployee engagement\nStaff Recognition and Rewards Framework\nDuring the reporting period, the department recognised and rewarded employee\nachievements, reinforcing the department’s strategic objectives, vision and values through\nits Recognition and Rewards Framework.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- [Page 5]\nTable of contents\nClerk’s message 5\nAbout the corporate plan 7\nPurpose and organisational structure 9\nEnvironment 10\nDepartmental activities and performance measures 13\nCapability 20\nRisk oversight and management 24\nCollaboration 27\nFurther information 28\nList of requirements 28\nCorporate Plan 2021–22 3\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- [Page 8]\ngnisu\ndedrocer\nstnemeveihca\nruo\nhtiW\nWho we are\nDepartment of the House of Representatives\nOne of four departments of the Australian Parliamentary Service established under the\nParliamentary Service Act 1999\nWhy we are here\nOur purpose\nTo support the House of Representatives, and the wider Parliament, in the role of a\nrepresentative and legislative body primarily by providing advice and services, and\nthrough engaging with the community and other parliaments\nWhat we do to achieve our purpose\nOur day-to-day activities Performance measures\n01 Chamber and Federation Chamber\nQualitative\nperformance\nindicators 02 Committee services\nInter-parliamentary relations\n03\nand capacity building Quantitative\nperformance\nindicators\n04 Community relations and awareness\n05 Members’ and corporate support\nActivity\ninformation\n06 Schools hospitality\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- Intended outcomes\n»\nWorking through various forums across the parliamentary departments to ensure common policies\nand frameworks are effectively aligned and assessed to achieve the right outcomes\n»\nEvaluations show a high degree of satisfaction with the provision of accommodation and office\nsupport services and in managing risks to the health and safety of members, their staff and\ndepartmental staff\nPerformance measures and targets 2021–22 2022 25 Data source\nSpeaker’s level of satisfaction with the overall Very Very Feedback from the Speaker’s Office\nquality of non-chamber support services satisfied satisfied on the overall quality of non-\nprovided, including accommodation, office chamber support services provided\nsupport, transport coordination, salary processing to the Speaker, the Speaker’s Office\nand other members’ support services and other members\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n\n### Role and Functions\n\n- [Page 8]\ngnisu\ndedrocer\nstnemeveihca\nruo\nhtiW\nWho we are\nDepartment of the House of Representatives\nOne of four departments of the Australian Parliamentary Service established under the\nParliamentary Service Act 1999\nWhy we are here\nOur purpose\nTo support the House of Representatives, and the wider Parliament, in the role of a\nrepresentative and legislative body primarily by providing advice and services, and\nthrough engaging with the community and other parliaments\nWhat we do to achieve our purpose\nOur day-to-day activities Performance measures\n01 Chamber and Federation Chamber\nQualitative\nperformance\nindicators 02 Committee services\nInter-parliamentary relations\n03\nand capacity building Quantitative\nperformance\nindicators\n04 Community relations and awareness\n05 Members’ and corporate support\nActivity\ninformation\n06 Schools hospitality\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- [Page 8]\nWho we are\nDepartment of the House of Representatives\nOne of four departments of the Australian Parliamentary Service established under\nthe Parliamentary Service Act 1999\nWhy we are here\nOur purpose\nTo support the House of Representatives, and the wider Parliament, in the role of a\nrepresentative and legislative body primarily by providing advice and services, and\nthrough engaging with the community and other parliaments\nWhat we do to achieve our purpose\nOur day-to-day activities Performance measures\nChamber and Federation\nChamber Support\nInter-parliamentary relations\nand capacity building\nCommunity relations and awareness\nMembers’ and corporate support\nSchools hospitality\nHow we manage our environment, capability, risk and collaboration\ngnisu\ndedrocer\nstnemeveihca\nruo\nhtiW\n01\nQualitative\nperformance\n02 Committee services indicators\n03\nQuantitative\nperformance\nindicators\n04\n05\n Source: `corporate-plans/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2023-24/J2144-Corporate_Plan-2023-24-WHOLE.pdf)`\n- Presenting a petition\nNew Members’ Handbook\nA guide to services and facilities for new members of the House, 2019\nHouse of Representatives Procedural Digest\nA record of procedural events in the House, published each sitting week or fortnight\nThe Speaker of the House of Representatives\nAn illustrated history of the office, role and duties of the Speaker, 2016\nHouse of Representatives Standing Orders\nThe permanent rules of procedure, as of 19 September 2019\nHouse of Representatives Statistical Digest\nA statistical record of the work of the House, published each sitting week or fortnight\nWork of the Session\nA periodic summary of the business of the House and its committees\nWorking with parliamentary committees\n» A guide for committee chairs\n» A guide for Members\n» A guide for Members’ staff\nPublications of an administrative nature\nDepartment of the House of Representatives annual reports\n Source: `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)`\n- Motions, debate and voting\nMembers’ Handbook\nAn introduction to the role of a Member of the House of Representatives and a guide to public\nresources, services and facilities, 2022\nHouse of Representatives Procedural Digest\nA record of procedural events in the House, published each sitting week or fortnight\nThe Speaker of the House of Representatives\nAn illustrated history of the office, role and duties of the Speaker, 2016\nHouse of Representatives Standing Orders\nThe permanent rules of procedure, as of 19 September 2019\nHouse of Representatives Statistical Digest\nA statistical record of the work of the House, published each sitting week or fortnight\nWork of the Session\nA periodic summary of the business of the House and its committees\nWorking with parliamentary committees\n» A guide for committee chairs\n» A guide for Members\n» A guide for Members’ staff\n Source: `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)`\n- Motions, debate and voting\nMembers’ Handbook\nAn introduction to the role of a Member of the House of Representatives and a guide to public\nresources, services and facilities, 2022 (since updated electronically)\nHouse of Representatives Procedural Digest\nA record of procedural events in the House, published each sitting week or fortnight\nHouse of Representatives Standing Orders\nThe permanent rules of procedure, as at 2 August 2022\nHouse of Representatives Statistical Digest\nA statistical record of the work of the House, published each sitting week or fortnight\nWork of the Session\nA periodic summary of the business of the House and its committees\nWorking with parliamentary committees\n» A guide for committee chairs and deputy chairs\n» A guide for Members and their staff\nPublications of an administrative nature\nDepartment of the House of Representatives annual reports\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- [Page 175]\nAppendixes\nPGPA Rule Part of report\nreference (print version) Description Requirement\n17AE(1)(b) Not applicable An outline of the structure of the portfolio of the Portfolio\nentity. departments\n– mandatory\n17AE(2) Not applicable Where the outcomes and programs administered If applicable,\nby the entity differ from any Portfolio Budget mandatory\nStatement, Portfolio Additional Estimates Statement\nor other portfolio estimates statement that was\nprepared for the entity for the period, include details\nof variation and reasons for change.\n Source: `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)`\n\n### Strategic Priorities\n\n- [pages 176,177]\n–84\nStanding Committee on Publications, 38, 139, 145\nethical standards, 74\nStanding Committee on Social Policy and Legal\nExecutive, 6–8, 64–65, 84, 85–86\nAffairs, 41\nexit interviews, 79\nStanding Committee on the Environment and\nfeedback, 13\nEnergy, 42\nFlexible Working Arrangements Policy and\nstanding orders of the House, 28, 34\nGuidelines, 82\nStatement of Registrable Interests, 37\nfraud prevention training, 74\nstatement of significant non-compliance with the\ngender balance, vii, 76–77, 82\nfinance law (no instances), 74\ngraduate placement program, 80\nStatistical Digest, 35\nhealth and wellbeing, 4\nStrategic framework for the parliamentary service, 69\nhealthy living incentives, 87\nStrategic ICT Group, 59, 70\nIndigenous employees, 76, 78, 82\nstrategic priorities, 24\nAnnual Report 2021–22 » 177\n Source: `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)`\n- [Page 83]\nPart 3\nTable 22: Aboriginal and/or Torres Strait Islander staff, as at 30 June 2023 and 30 June 2024\nStaff numbers\nEmployment type 2023 2024\nOngoing 2 3\nNon-Ongoing 0 0\nCasual 0 0\nTotal 2 3\nEmployee engagement\nStaff Recognition and Rewards Framework\nDuring the reporting period, the department recognised and rewarded employee\nachievements, reinforcing the department’s strategic objectives, vision and values through\nits Recognition and Rewards Framework.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- 4 Operating context For the entire period covered by the plan, the following:\n(a) the environment in which the entity will operate; 10\n(b) the strategies and plans the entity will implement to have the 20\ncapability it needs to undertake its key activities and achieve\nits purposes;\n(c) a summary of the risk oversight and management systems of 24\nthe entity, and the key risks that the entity will manage and\nhow those risks will be managed;\n(d) details of any organisation or body that will make a 27\nsignificant contribution towards achieving the entity’s\npurposes through cooperation with the entity, including\nhow that cooperation will help achieve those purposes; and\n(e) how any subsidiary of the entity will contribute to achieving\nthe entity’s purposes.\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- 4 Operating For the entire period covered by the plan, the following:\ncontext (a) the environment in which the entity will operate; 10\n(b) the strategies and plans the entity will implement to have 20\nthe capability it needs to undertake its key activities and\nachieve its purposes;\n(c) a summary of the risk oversight and management systems of 24\nthe entity, and the key risks that the entity will manage and\nhow those risks will be managed;\n(d) details of any organisation or body that will make a 27\nsignificant contribution towards achieving the entity’s\npurposes through cooperation with the entity, including\nhow that cooperation will help achieve those purposes; and\n(e) how any subsidiary of the entity will contribute to achieving N/A\nthe entity’s purposes.\n Source: `corporate-plans/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2022-23/DHR-Corporate_Plan-2022-23.pdf)`\n- The office coordinated 408 requests to supply and move furniture (compared with 615\nrequests in 2019–20), as well as requests for routine and high-priority maintenance,\nas reported on below.\n Source: `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)`\n- [Page 148]\nAppendixes\nDate report presented\nName of inquiry (if applicable)\nElectoral Matters (Joint)\nInquiry into the 2022 federal election Final report presented\n27 November 2023\nInquiry into civics education, engagement, and participation in Australia Ongoing inquiry\nEmployment, Education and Training (House)\nInquiry into the Perceptions and Status of Vocational Education and Training Final report presented\n25 March 2024\nInquiry into the use of generative artificial intelligence in the Australian Ongoing inquiry\neducation system\nInquiry into the Digital Transformation of Workplaces Ongoing inquiry\nForeign Affairs, Defence and Trade (Joint)\nInquiry into the rights of women and children Final report presented\n30 November 2023\nInquiry into supporting democracy in our region Final report presented\n16 November 2023\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- [Page 5]\nTable of contents\nClerk’s message 5\nAbout the corporate plan 7\nPurpose and organisational structure 9\nEnvironment 10\nDepartmental activities and performance measures 13\nCapability 20\nRisk oversight and management 24\nCollaboration 27\nFurther information 28\nList of requirements 28\nCorporate Plan 2021–22 3\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- [Page 8]\ngnisu\ndedrocer\nstnemeveihca\nruo\nhtiW\nWho we are\nDepartment of the House of Representatives\nOne of four departments of the Australian Parliamentary Service established under the\nParliamentary Service Act 1999\nWhy we are here\nOur purpose\nTo support the House of Representatives, and the wider Parliament, in the role of a\nrepresentative and legislative body primarily by providing advice and services, and\nthrough engaging with the community and other parliaments\nWhat we do to achieve our purpose\nOur day-to-day activities Performance measures\n01 Chamber and Federation Chamber\nQualitative\nperformance\nindicators 02 Committee services\nInter-parliamentary relations\n03\nand capacity building Quantitative\nperformance\nindicators\n04 Community relations and awareness\n05 Members’ and corporate support\nActivity\ninformation\n06 Schools hospitality\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- The department’s priority continues to be supporting\nthe work of the House for the remainder of the 46th Parliament, and 2021–22 will also include an element\nof planning around the anticipated election.\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- Intended outcomes\n»\nWorking through various forums across the parliamentary departments to ensure common policies\nand frameworks are effectively aligned and assessed to achieve the right outcomes\n»\nEvaluations show a high degree of satisfaction with the provision of accommodation and office\nsupport services and in managing risks to the health and safety of members, their staff and\ndepartmental staff\nPerformance measures and targets 2021–22 2022 25 Data source\nSpeaker’s level of satisfaction with the overall Very Very Feedback from the Speaker’s Office\nquality of non-chamber support services satisfied satisfied on the overall quality of non-\nprovided, including accommodation, office chamber support services provided\nsupport, transport coordination, salary processing to the Speaker, the Speaker’s Office\nand other members’ support services and other members\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- Measure source: Corporate Plan 2023–24, page 14: Portfolio Budget Statements 2023–24, page 16\nResult against the performance criterion: Target met\nAll but one member (97%) responding to the survey indicated satisfaction with the quality\nand timeliness of chamber procedural support and advisory services.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Target: 100%\nMeasure source: Corporate Plan 2023–24, page 14: Portfolio Budget Statements 2023–24, page 16\nResult against the performance criterion: Target met\nThe chamber support service standards for the Chamber and the Federation Chamber\nrelate to the timeliness and accuracy of chamber procedures and the publication\n» 15\nAnnual Report 2023–24\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Measure source: Corporate Plan 2023–24, page 15: Portfolio Budget Statements 2023–24, page 17\nResult against the performance criterion: Target met\nNinety-four per cent of respondents to this question in the members’ survey indicated\nsatisfaction with the quality and timeliness of advice and services to their committees.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Measure source: Corporate Plan 2023–24, page 15: Portfolio Budget Statements 2023–24, page 17\nResult against the performance criterion: Target met\nNinety-seven % of respondents indicated satisfaction with the standard of research and\ndrafting support provided to committees.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Measure source: Corporate Plan 2023–24, page 16: Portfolio Budget Statements 2023–24, page 17\nResult against the performance criterion: Target met\nFeedback from the Presiding Officers indicated a high degree of satisfaction with advice\nprovided and outgoing delegation planning by the International and Parliamentary\nRelations Office (IPRO).\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Measure source: Corporate Plan 2023–24, page 17\nResult against the performance criterion: Target met\n» Facebook: 8,959 followers (increase of 0.7%)\n» Twitter/X: 51,311 followers (decrease of 0.8%)\n» YouTube: 19,775 followers (increase of 18.2%)\n» LinkedIn: 496 followers (increase of 18.4%)\nThe department saw subscriber growth across social media platforms in 2023–24, although\nincreases were more significant for the less established channels for the department,\nYouTube and LinkedIn.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Measure source: Corporate Plan 2023–24, page 18: Portfolio Budget Statements 2023–24, page 17\nResult against the performance criterion: Target met\nThe data source for this measure is direct feedback from the Speaker and/or the Speaker’s\nOffice on the overall quality of non-chamber support services provided to the Speaker, the\nSpeaker’s Office and other members.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Measure source: Corporate Plan 2023–24, page 18: Portfolio Budget Statements 2023–24, page 17\nResult against the performance criterion: Target met\nThe results of the members’ survey indicate a high level of satisfaction with the non-\nchamber support services provided by the department.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Target: 100%\nMeasure source: Corporate Plan 2023–24, page 19\nResult against the performance criterion: Target met\nThis measure is assessed based on the number of students booked, combined with\nexception reporting from DPS and school groups.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Targets and reporting periods\n2025-26 2026 to 2029\nEqual to or greater than 90% satisfied Equal to or greater than 90% satisfied*\n* target to be reviewed following 2025-26 benchmarking\nRationale\nTo measure the efficiency and effectiveness of the department’s support for the functions of the Chamber\nand the Federation Chamber.\n Source: `corporate-plans/2025-26.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf)`\n- [Page 28]\nTargets and reporting periods\n2025-26 2026 to 2029\nEqual to or greater than 90% satisfied Equal to or greater than 90% satisfied*\n* target to be reviewed following 2025-26 benchmarking\nRationale\nTo measure the efficiency and effectiveness of the department’s research and drafting support for House of\nRepresentatives and certain joint committees.\n Source: `corporate-plans/2025-26.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf)`\n- [Page 30]\nTargets and reporting periods\n2025-26 2026 to 2029\nEqual to or greater than 85% satisfied Equal to or greater than 85% satisfied*\n* target to be reviewed following 2025-26 benchmarking\nRationale\nTo measure the effectiveness of the department’s advice and support to Presiding Officers in relation to\ninternational engagement activities.\n Source: `corporate-plans/2025-26.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf)`\n- Targets and reporting periods\n2025-26 2026 to 2029\nTo be determined* To be determined*\n* target to be set following 2025-26 benchmarking\nRationale\nTo measure the department’s efficiency and effectiveness in providing the public with access to\ninformation about the work of the House of Representatives and the Parliament.\n Source: `corporate-plans/2025-26.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf)`\n- Measure source: Corporate Plan 2023–24, page 17\nResult against the performance criterion: Target met\nThe department continued to offer seminars with flexible attendance options, in person at\nParliament House or virtually by webinar.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $20.842 million, $20.892 million, 20.842 million, 20.892 million | Table 16: Salary ranges of staff covered by the 2017–20 enterprise agreement,\nas at 30 June 2021\nClassification Salary range\nMinimum ($) Maximum ($)\nExecutive Band 2 143,525 152,076\nExecutive Band 1 110,892 123,691\nParliamentary Service Level 6 89,367 101,425\nParliamentary Service Level 5 82,604 87,407\nParliamentary Service Level 4 73,029 79,011\nParliamentary Service Level 3 66,068 70,975\nParliamentary Service Level 2 58,716 64,111\nParliamentary | `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)` |\n| $20.521 million, $20.842m, 20.521 million | Table 16: Salary ranges of staff covered by the 2017–20 enterprise agreement,\nas at 30 June 2022\nClassification Salary range\nMinimum ($) Maximum ($)\nExecutive Band 2 146,396 155,188\nExecutive Band 1 113,110 126,165\nParliamentary Service Level 6 91,154 103,451\nParliamentary Service Level 5 84,256 89,155\nParliamentary Service Level 4 74,490 80,591\nParliamentary Service Level 3 67,389 72,395\nParliamentary Service Level 2 59,890 65,393\nParliamentary | `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)` |\n| $21.262 million, $20.521 million, 21.262 million, 20.521 million | Table 20: Salary ranges of staff covered by the 2017–20 enterprise agreement,\nas at 30 June 2023\nClassification Salary range\nMinimum ($) Maximum ($)\nExecutive Band 2 150,788 159,772\nExecutive Band 1 116,503 129,950\nParliamentary Service Level 6 93,889 106,555\nParliamentary Service Level 5 86,784 91,830\nParliamentary Service Level 4 76,725 83,009\nParliamentary Service Level 3 69,411 74,567\nParliamentary Service Level 2 61,687 67,355\nParliamentary | `annual-reports/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2022-23/DHR_Annual_Report-2022-23.pdf)` |\n| $0.639 million, 0.639 million | Includes an amount of $0.639 million in 2020–21 for the departmental capital budget. | `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)` |\n| $0.640 million, 0.640 million | Includes an amount of $0.640 million in 2021–22 for the departmental capital budget. | `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)` |\n| $0.646 million, 0.646 million | Includes an amount of $0.646 million in 2022–23 for the departmental capital budget. | `annual-reports/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2022-23/DHR_Annual_Report-2022-23.pdf)` |\n| $20.842 million, $0.235 million, 20.842 million, 0.235 million | The department incurred total employee benefits\nof $20.842 million, $0.235 million lower than the budget estimate reported in the 2020–21\nPortfolio Budget Statements. | `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)` |\n| $1.383 million, $5.212 million, 1.383 million, 5.212 million | Expenditure in this area was $1.383 million lower than\nwas budgeted in the 2020–21 Portfolio Budget Statements estimates ($5.212 million). | `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)` |\n| $20.521 million, $1.679 million, 20.521 million, 1.679 million | The department incurred total employee benefits\nof $20.521 million, $1.679 million lower than the budget estimate reported in the 2021–22\nPortfolio Budget Statements. | `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)` |\n| $4.881 million, $0.042 million, 4.881 million, 0.042 million | Expenditure in this area ($4.881 million) was $0.042 million lower\nthan was budgeted in the 2021–22 Portfolio Budget Statements estimates. | `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)` |\n| $21.262 million, $1.003 million, 21.262 million, 1.003 million | The department incurred total employee benefits\nof $21.262 million, $1.003 million lower than the budget estimate reported in the October\n2022–23 Portfolio Budget Statements. | `annual-reports/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2022-23/DHR_Annual_Report-2022-23.pdf)` |\n| $0.741 million, $20.521 million, 0.741 million, 20.521 million | Employee benefits were $0.741 million higher than\nthose incurred in 2021–22 ($20.521 million) due to a pay increase in November 2022 and\nlower staff vacancies than in 2021–22. | `annual-reports/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2022-23/DHR_Annual_Report-2022-23.pdf)` |\n| $22.378 million, $1.368 million, 22.378 million, 1.368 million | The department incurred total employee benefits\nof $22.378 million, $1.368 million lower than the budget estimate reported in the 2023–24\nPortfolio Budget Statements. | `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)` |\n\n## Key Achievements\n\n- We want leaders at all levels to\nprioritise a safe and respectful culture, Of the 28 recommendations,\nset clear expectations and model safe\n13 have been implemented, 6 partly\nand respectful behaviour\nimplemented, and 8 are in progress,\ny Leaders have continued to highlight the\nimportance of a respectful culture and committed to with many ongoing (February 2024).\nsupporting ongoing change in Parliamentary workplaces.\ny The Presiding Officers acknowledged the unacceptable history\nSystems to support\nof workplace bullying, sexual harassment and sexual assault in\nCommonwealth parliamentary workplaces and outlined their performance\nexpectations for the Parliament to serve as a model workplace.\ny Training is available to support leaders to develop capabilities, People should be clear about their roles and\n Source: `other-pdfs/Chair_summary_-_Progress_update_February_2024.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/Parliamentary_Leadership_Taskforce/Newsletters/Chair_summary_-_Progress_update_February_2024.pdf)`\n- Information capability—initiatives 2021–22 2022–23 2023–24 2024-25\nProgress critical ICT business systems enhancement and\nreplacement program\nContribute to whole of parliament information initiatives\nStrengthen information management practices in line with the\nprinciples of the NAA’s Building Trust in the Public Record Policy\nWork with DPS to promote cyber security awareness among\nstaff\nDesign training and development for staff to maximise the use\nof available information systems and tools\nCorporate Plan 2021–22 21\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- Information capability—initiatives 2022–23 2023–24 2024–25 2025-26\nProgress critical ICT business systems enhancement and\nreplacement program\nContribute to whole of parliament information initiatives\nStrengthen information management practices in line\nwith the principles of the NAA’s Building Trust in the Public\nRecord Policy\nWork with DPS to promote cyber security awareness\namong staff\nDesign training and development for staff to maximise the\nuse of available information systems and tools\nCCoorrppoorraattee PPllaann 22002222––2233 2211\n Source: `corporate-plans/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2022-23/DHR-Corporate_Plan-2022-23.pdf)`\n- Information capability—initiatives 2024–25 2025–26 2026–27 2027-28\nProgress critical ICT business systems enhancement and\nreplacement program\nContribute to whole of parliament information initiatives\nStrengthen information management practices in line with\nthe principles of the NAA’s Building Trust in the Public Record\nPolicy\nWork with DPS to promote cyber security awareness\namong staff\nImplement training and development for staff to maximise\nthe use of available information systems and tools\nCorporate Plan 2024–25 21\n Source: `corporate-plans/2024-25.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2024-25/J2304-Corporate_Plan-2024-25-WHOLE.pdf)`\n- Information capability—initiatives 2025–26 2026–27 2027–28 2028-29\nProgress critical ICT business systems enhancement and\nreplacement program\nContribute to whole of parliament information initiatives\nStrengthen information management practices in line with\nthe principles of the NAA’s Building Trust in the Public Record\nPolicy\nWork with DPS to promote cyber security awareness\namong staff\nImplement training and development for staff to maximise\nthe use of available information systems and tools\n1144 D Deeppaartrtmmeenntt o of ft thhee H Hoouussee o of fR Reeppreresseennttaattiviveess\n Source: `corporate-plans/2025-26.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf)`\n- [Page 83]\nPart 3\nTable 22: Aboriginal and/or Torres Strait Islander staff, as at 30 June 2023 and 30 June 2024\nStaff numbers\nEmployment type 2023 2024\nOngoing 2 3\nNon-Ongoing 0 0\nCasual 0 0\nTotal 2 3\nEmployee engagement\nStaff Recognition and Rewards Framework\nDuring the reporting period, the department recognised and rewarded employee\nachievements, reinforcing the department’s strategic objectives, vision and values through\nits Recognition and Rewards Framework.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- Skip to navigation\nSkip to content\n2024-25 Annual Report\nIn this section\nDepartment of the House of Representatives\nAnnual Reports\n2024-25 Annual Report\n2023-24 Annual Report\n2022-23 Annual Report\n2021-22 Annual Report\n2020-21 Annual Report\n2019-20 Annual Report\n2018-19 Annual Report\n2017-18 Annual Report\n2016-17 Annual Report\n2015-16 Annual Report\n2014-15 Annual Report\n2013-14 Annual Report\n2012-13 Annual Report\n2011-12 Annual Report\n2010-11 Annual Report\n2009-10 Annual Report\n2008-09 Annual Report\nCorporate Plans\nAI transparency statement\nPortfolio Budget Statements\nCensus highlights\nView the\nentire annual report in PDF\n[10.4 MB].\n Source: `pages/annual-reports-index__00.html (https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2024-25_Annual_Report)`\n- Skip to navigation\nSkip to content\n2023-24 Annual Report\nIn this section\nDepartment of the House of Representatives\nAnnual Reports\n2024-25 Annual Report\n2023-24 Annual Report\n2022-23 Annual Report\n2021-22 Annual Report\n2020-21 Annual Report\n2019-20 Annual Report\n2018-19 Annual Report\n2017-18 Annual Report\n2016-17 Annual Report\n2015-16 Annual Report\n2014-15 Annual Report\n2013-14 Annual Report\n2012-13 Annual Report\n2011-12 Annual Report\n2010-11 Annual Report\n2009-10 Annual Report\n2008-09 Annual Report\nCorporate Plans\nAI transparency statement\nPortfolio Budget Statements\nCensus highlights\nView the\nentire annual report in PDF\n[10.4 MB].\n Source: `pages/annual-reports-index__01.html (https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2023-24_Annual_Report)`\n- Skip to navigation\nSkip to content\n2022-23 Annual Report\nIn this section\nDepartment of the House of Representatives\nAnnual Reports\n2024-25 Annual Report\n2023-24 Annual Report\n2022-23 Annual Report\n2021-22 Annual Report\n2020-21 Annual Report\n2019-20 Annual Report\n2018-19 Annual Report\n2017-18 Annual Report\n2016-17 Annual Report\n2015-16 Annual Report\n2014-15 Annual Report\n2013-14 Annual Report\n2012-13 Annual Report\n2011-12 Annual Report\n2010-11 Annual Report\n2009-10 Annual Report\n2008-09 Annual Report\nCorporate Plans\nAI transparency statement\nPortfolio Budget Statements\nCensus highlights\nView the\nentire annual report in PDF\n[10.6 MB].\n Source: `pages/annual-reports-index__02.html (https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2022-23_Annual_Report)`\n- Skip to navigation\nSkip to content\n2021-22 Annual Report\nIn this section\nDepartment of the House of Representatives\nAnnual Reports\n2024-25 Annual Report\n2023-24 Annual Report\n2022-23 Annual Report\n2021-22 Annual Report\n2020-21 Annual Report\n2019-20 Annual Report\n2018-19 Annual Report\n2017-18 Annual Report\n2016-17 Annual Report\n2015-16 Annual Report\n2014-15 Annual Report\n2013-14 Annual Report\n2012-13 Annual Report\n2011-12 Annual Report\n2010-11 Annual Report\n2009-10 Annual Report\n2008-09 Annual Report\nCorporate Plans\nAI transparency statement\nPortfolio Budget Statements\nCensus highlights\nView the\nentire annual report in PDF\n[3.6 MB].\n Source: `pages/annual-reports-index__03.html (https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2021-22_Annual_Report)`\n- Skip to navigation\nSkip to content\n2020-21 Annual Report\nIn this section\nDepartment of the House of Representatives\nAnnual Reports\n2024-25 Annual Report\n2023-24 Annual Report\n2022-23 Annual Report\n2021-22 Annual Report\n2020-21 Annual Report\n2019-20 Annual Report\n2018-19 Annual Report\n2017-18 Annual Report\n2016-17 Annual Report\n2015-16 Annual Report\n2014-15 Annual Report\n2013-14 Annual Report\n2012-13 Annual Report\n2011-12 Annual Report\n2010-11 Annual Report\n2009-10 Annual Report\n2008-09 Annual Report\nCorporate Plans\nAI transparency statement\nPortfolio Budget Statements\nCensus highlights\nView the\nentire annual report in PDF\n[10.5 MB].\n Source: `pages/annual-reports-index__04.html (https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2020-21_Annual_Report)`\n- Skip to navigation\nSkip to content\n2019-20 Annual Report\nIn this section\nDepartment of the House of Representatives\nAnnual Reports\n2024-25 Annual Report\n2023-24 Annual Report\n2022-23 Annual Report\n2021-22 Annual Report\n2020-21 Annual Report\n2019-20 Annual Report\n2018-19 Annual Report\n2017-18 Annual Report\n2016-17 Annual Report\n2015-16 Annual Report\n2014-15 Annual Report\n2013-14 Annual Report\n2012-13 Annual Report\n2011-12 Annual Report\n2010-11 Annual Report\n2009-10 Annual Report\n2008-09 Annual Report\nCorporate Plans\nAI transparency statement\nPortfolio Budget Statements\nCensus highlights\nThe department's annual report is also available on the Commonwealth bodies transparency portal:\nwww.transparency.gov.au\n.\n Source: `pages/annual-reports-index__05.html (https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2019-20_Annual_Report)`\n\n## Key Issues, Risks, and Recommendations\n\n- Corrections to previous\nannual reports\nAnnual Report\nPage Number Issue Correction\n2022–23 The attendance The following table replaces Table 10: Audit and Risk\nReport record for Committee meeting attendance 2022–23 on page 65 of\nPage 65 Ms Emily Purvis, the Department of the House of Representatives 2022–23\nIndependent Annual Report.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- [pages 14,15,16]\nctations of high service standards and low risk tolerance\nOpportunities and challenges associated with rapid changes in technology\nand changing client expectations for the delivery of services and information\nEnhancing and complying with statutory governance and performance\nreporting frameworks that support robust strategic planning, performance\nreview and oversight\nThe unique physical location and environment of Parliament House\nOngoing changes to information and physical security requirements\nShared responsibility to embed changes arising from implemented\nrecommendations of the AHRC Independent Review into Commonwealth\nParliamentary Workplaces, particularly where they are relevant to the\ndepartment\n1122 D Deeppaartrtmmeenntt o of ft thhee H Hoouussee o of fR Reeppreresseennttaattiviveess\n Source: `corporate-plans/2025-26.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf)`\n- [Page 4]\nAudit and Risk Committee Charter\nExternal audit\n• Review any Australian National Audit Office (ANAO) performance audits that relate\nto the department and provide advice to the department on any concerns identified.\n• Review the implementation of agreed actions relating to recommendations from\nANAO performance audits that relate to the department.\n• Provide input and feedback on the financial statements and performance audit\ncoverage proposed by the ANAO and provide feedback on the audit services\nprovided.\n• Provide advice to the Clerk on action taken on significant issues raised in relevant\nANAO audit reports and better practice guides.\n Source: `other-pdfs/Audit_and_Risk_Committee_Charter_2024.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Documents/Audit_and_Risk_Committee_Charter_2024.pdf)`\n- [Page 8]\ngnisu\ndedrocer\nstnemeveihca\nruo\nhtiW\nWho we are\nDepartment of the House of Representatives\nOne of four departments of the Australian Parliamentary Service established under the\nParliamentary Service Act 1999\nWhy we are here\nOur purpose\nTo support the House of Representatives, and the wider Parliament, in the role of a\nrepresentative and legislative body primarily by providing advice and services, and\nthrough engaging with the community and other parliaments\nWhat we do to achieve our purpose\nOur day-to-day activities Performance measures\n01 Chamber and Federation Chamber\nQualitative\nperformance\nindicators 02 Committee services\nInter-parliamentary relations\n03\nand capacity building Quantitative\nperformance\nindicators\n04 Community relations and awareness\n05 Members’ and corporate support\nActivity\ninformation\n06 Schools hospitality\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- [Page 8]\nWho we are\nDepartment of the House of Representatives\nOne of four departments of the Australian Parliamentary Service established under\nthe Parliamentary Service Act 1999\nWhy we are here\nOur purpose\nTo support the House of Representatives, and the wider Parliament, in the role of a\nrepresentative and legislative body primarily by providing advice and services, and\nthrough engaging with the community and other parliaments\nWhat we do to achieve our purpose\nOur day-to-day activities Performance measures\nChamber and Federation\nChamber Support\nInter-parliamentary relations\nand capacity building\nCommunity relations and awareness\nMembers’ and corporate support\nSchools hospitality\nHow we manage our environment, capability, risk and collaboration\ngnisu\ndedrocer\nstnemeveihca\nruo\nhtiW\n01\nQualitative\nperformance\n02 Committee services indicators\n03\nQuantitative\nperformance\nindicators\n04\n05\n Source: `corporate-plans/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2023-24/J2144-Corporate_Plan-2023-24-WHOLE.pdf)`\n- [pages 7,8,9,10,11]\nced in the 22 Reportable non-consultancy\nHouse, and number of bills assented contracts, 2020–21 99\nto, 2016–17 to 2020–21 35\n23 Organisations receiving a share of\n4 Private members’ bills introduced reportable non-consultancy contract\nand amendments moved expenditure, 2020–21 100\n(Chamber and Federation Chamber),\n2016–17 to 2020–21 36\n5 Committees of the 46th Parliament\nsupported by the Committee Office 42\n6 Petitions and signatories to petitions,\n2016–17 to 2020–21 47\n7 Students visiting Parliament House, by\nlocation and year, 2016–17 to 2020–21 65\n8 Audit and Risk Committee meeting\nattendance, 2020–21 72\n9 Employment type by classification\nand gender, as at 30 June 2021 83\n10 Employment type by classification\nand gender, as at 30 June 2020 84\nvi Department of the House of Representatives\n Source: `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)`\n- [Page 81]\nPart 3\nAudit and Risk Committee meeting attendance\nTable 8: Audit and Risk Committee meeting attendance, 2020–21\nMember Sep 2020 Dec 2020 Mar 2021 Jun 2021\nPaul Groenewegen (Chair)    \nPeter Banson\n(to February 2021)   N/A N/A\nRussell Chafer\n(from March 2021) N/A N/A  \nTim Courtney    \nDermot Walsh    \nStuart Woodley\n(to January 2021)   N/A N/A\nGlenn Worthington\n(from March 2021) N/A N/A  \nAudit Committee remuneration\nIn 2020–21, the chair of the Audit and Risk Committee, Mr Paul Groenewegen, was paid\n$13,078 for his services.\n Source: `annual-reports/2020-21.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf)`\n- [pages 7,8,10,11]\nrtable non-consultancy\nHouse, and number of bills assented\ncontracts, 2021–22 89\nto, 2017–18 to 2021–22 32\n22 Organisations receiving a share of\n4 Private members’ bills introduced\nreportable non-consultancy contract\nand amendments moved by private\nexpenditure, 2021–22 90\nmembers (Chamber and Federation\nChamber), 2017–18 to 2021–22 33\n5 Committees of the 46th Parliament\nsupported by the Committee Office 40\n6 Petitions and signatories to petitions,\n2017–18 to 2021–22 44\n7 Students visiting Parliament House, by\nlocation and year, 2017–18 to 2021–22 61\n8 Audit and Risk Committee meeting\nattendance, 2021–22 67\n9 Employment type by classification\nand gender, as at 30 June 2022 76\n10 Employment type by classification\nand gender, as at 30 June 2021 77\nvi Department of the House of Representatives\n Source: `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)`\n- Audit and Risk Committee meeting attendance\nTable 8: Audit and Risk Committee meeting attendance, 2021–22\nMember Oct 2021 Dec 2021 Mar 2022 Jun 2022\nPaul Groenewegen (chair) ü ü ü ü\nAlistair Nicholson ü ü ü ü\nEmily Purvis ü ü ü ü\nStephen Sheehan ü O ü ü\nDermot Walsh ü ü ü ü\nIn September 2021, the department provided an induction session for the three new\nindependent committee members.\n Source: `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)`\n- [pages 168,169,170]\nedure\nAssistant Parliamentary Budget Officer, 69 Office\nAssociation of Southeast Asian Nations (ASEAN) advice on practice and procedure, 28, 29, 34\nInter-Parliamentary Assembly, 48 bills and amendments, 27, 31–33, 136, 137\nAudit and Risk Committee, 65–67, 72, 74 business of the House, 30\nAuditor-General, 75, 90 captioning services, 29\naudits, 73 CATTalogue, 36\nAusTender, 88, 89, 90 collaboration, 35\nAustralia and New Zealand Association of Clerks-at- committees, 36–38\nthe-Table (ANZACATT), 36, 49, 50, 69 COVID-19 impacts, 28\nAustralian Breastfeeding Association, 81 Daily Bills List, 31\nAustralian Broadcasting Corporation (ABC), 38 divisions, 33, 136\nAustralian Defence Force Parliamentary Program, Document Production System (DocProdSys)\n35, 52 replacement, 30, 38\nAnnual Report 2021–22 » 159\n Source: `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)`\n- Audit and Risk Committee meeting attendance\nTable 10: Audit and Risk Committee meeting attendance, 2022–23\nMember Sep 2022 Dec 2022 Mar 2023 Jun 2023\nPaul Groenewegen\n(chair, to January 2023) ü ü N/A N/A\nStephen Sheehan\n(chair from January 2023) ü ü ü ü\nAlistair Nicholson ü ü ü ü\nEmily Purvis ü O ü ü\nDermot Walsh\n(to December 2022) ü ü N/A N/A\nAudit and Risk Committee remuneration\nIn 2022–23, Mr Paul Groenewegen was paid $7,000 for his services as chair of the\ncommittee to January 2023.\n Source: `annual-reports/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2022-23/DHR_Annual_Report-2022-23.pdf)`\n- Audit and Risk Committee meeting attendance and remuneration\nTable 16: Audit and Risk Committee meeting attendance, 2023–24\nMember Sept 2023 Dec 2023 Mar 2024 Jun 2024 Remuneration\nStephen Sheehan\nChair ü ü ü ü $15,400\nEmily Purvis\nIndependent Member ü ü ü ü $6,000\nAlistair Nicholson\nIndependent Member ü ü ü ü $6,600\n62 «\nDepartment of the House of Representatives\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- The following version includes the accurate\nMember for the attendance record for Ms Emily Purvis.\ndepartment’s Audit\nAudit and Risk Committee meeting attendance, 2022–23\nand Risk Committee,\nincorrectly identified\nSept Dec Mar Jun\nher as being absent\nMember 2022 2022 2023 2023\nfor December 2022\nmeeting.\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n- [pages 176,177,178]\ne of Chairs and Deputy other, 65–6\nChairs, 44 meetings of heads of parliamentary\nnumber of committee meetings supported departments, 64\nby, 43 Parliament of Australia Human Resources\nnumber of reports tabled by committees Advisory Panel, 64–5\nsupported by, 43 Parliamentary Administration Advisory\noutlook, 44 Group, 64\noverview, 41–3 departmental committees, other, 63\nCommittee Privileges and Members’ Interests Consultative Committee, 63\nCommittee, 38 Health and Safety Committee, 63\ncommittee reports and inquiries, 138–44 Information and Data Governance\ncommittee services, 17, 17–18 Committee, 63\ncommittee support, 40–4 departmental management committees,\nCommittee Office activity, 41 61–2\ncommittees of the 47th Parliament supported Audit and Risk Committee, 61–2\n» 167\nAnnual Report 2023–24\n Source: `annual-reports/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf)`\n\n## Corporate Values and Operating Culture\n\n- Factor Extent of department’s\ninfuence\nGreater Partial Limited\n•\nThe need for a specialist, highly professional workforce with capability\ndevelopment as a priority\n•\nThe need for experienced staf in senior executive roles and an experienced\ncohort of staf capable of contributing to strategic leadership and from\nwhich future senior managers may be drawn\n•\nThe need for a highly engaged, motivated and experienced workforce\nseeking rewarding careers in the parliamentary service\n•\nA competitive public sector recruitment market that values career diversity,\nfexible working arrangements and opportunities for progression\n•\nThe need to foster a work environment that nurtures respect and belonging\nCCoorrppoorraattee PPllaann 22002233––2244 » 1111\n Source: `corporate-plans/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2023-24/J2144-Corporate_Plan-2023-24-WHOLE.pdf)`\n- Extent of department’s\nFactor influence\nGreater Partial Limited\nThe need for a specialist, highly professional workforce with capability\ndevelopment as a priority\nThe need for experienced staff in senior executive roles and an experienced\ncohort of staff capable of contributing to strategic leadership and from which\nfuture senior managers may be drawn\nThe need for a highly engaged, motivated and experienced workforce seeking\nrewarding careers in the parliamentary service\nA competitive public sector recruitment market that values career diversity,\nflexible working arrangements and opportunities for progression\nThe need to foster a safe work environment that nurtures inclusion, respect\nand belonging\nCorporate Plan 2024–25 11\n Source: `corporate-plans/2024-25.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2024-25/J2304-Corporate_Plan-2024-25-WHOLE.pdf)`\n- [pages 174,175,176]\n(Activity 2), 16–17, 40–46\nParliamentary Service Act 1999, 6, 58, 64, 71, 74 community relations and awareness (Activity\nParliamentary Service Classification Rules 2010, 69 4), 19–21, 51–54\nParliamentary Service Determination 2013, 69 inter-parliamentary relations and capacity-\nParliamentary Service Values and Code of Conduct, building (Activity 3), 17–19, 47–50\n74 members’ and corporate support (Activity 5),\nparliamentary sittings, vii, 15, 28, 55, 136 21–22, 55–60\nParliamentary Workplace Support Service, 5 Program 2: Administered\nParlInfo, 31 schools hospitality (Activity 6), 22–23, 61\nPearce, Member for, 37 program structure, 9\nPeople Strategies Office, 55, 60 Public Governance, Performance and Accountability\nstaff, 78 Act 2013 (PGPA Act), 12, 64, 65, 70, 88\nAnnual Report 2021–22 » 175\n Source: `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)`\n- [Page 8]\ngnisu\ndedrocer\nstnemeveihca\nruo\nhtiW\nWho we are\nDepartment of the House of Representatives\nOne of four departments of the Australian Parliamentary Service established under the\nParliamentary Service Act 1999\nWhy we are here\nOur purpose\nTo support the House of Representatives, and the wider Parliament, in the role of a\nrepresentative and legislative body primarily by providing advice and services, and\nthrough engaging with the community and other parliaments\nWhat we do to achieve our purpose\nOur day-to-day activities Performance measures\n01 Chamber and Federation Chamber\nQualitative\nperformance\nindicators 02 Committee services\nInter-parliamentary relations\n03\nand capacity building Quantitative\nperformance\nindicators\n04 Community relations and awareness\n05 Members’ and corporate support\nActivity\ninformation\n06 Schools hospitality\n Source: `corporate-plans/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf)`\n- [pages 13,14,15]\nartment’s\ninfluence\nGreater Partial Limited\nThe need for a specialist, highly professional workforce with continuous\nlearning and development as a priority\nThe need for experienced staff in senior executive roles and an\nexperienced cohort of staff capable of contributing to strategic\nleadership and from which future senior managers may be drawn\nThe need for a highly engaged, motivated and experienced workforce\nseeking rewarding careers in the parliamentary service\nA competitive public sector recruitment market that values career\ndiversity, flexible working arrangements and opportunities for\nprogression\nThe need to ensure an overarching equitable, respectful, diverse and\ninclusive workplace that values and embraces differences in all our work.\n Source: `corporate-plans/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2022-23/DHR-Corporate_Plan-2022-23.pdf)`\n- Workforce capability—initiatives 2022–23 2023–24 2024–25 2025–26\nRenew the department’s workforce plan and evaluate and\nmonitor outcomes\nProvide professional development and learning for staff\nat all levels for leadership, procedural and specialist skills\nthrough participation in a program of courses and on the\njob training\nRevise the department’s performance management\nframework\nBuild a diverse workforce by increasing representation and\nfostering an inclusive culture\nImplement a new human resource information\nmanagement system and self-service human resources\nportal.\n Source: `corporate-plans/2022-23.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2022-23/DHR-Corporate_Plan-2022-23.pdf)`\n- [Page 8]\nWho we are\nDepartment of the House of Representatives\nOne of four departments of the Australian Parliamentary Service established under\nthe Parliamentary Service Act 1999\nWhy we are here\nOur purpose\nTo support the House of Representatives, and the wider Parliament, in the role of a\nrepresentative and legislative body primarily by providing advice and services, and\nthrough engaging with the community and other parliaments\nWhat we do to achieve our purpose\nOur day-to-day activities Performance measures\nChamber and Federation\nChamber Support\nInter-parliamentary relations\nand capacity building\nCommunity relations and awareness\nMembers’ and corporate support\nSchools hospitality\nHow we manage our environment, capability, risk and collaboration\ngnisu\ndedrocer\nstnemeveihca\nruo\nhtiW\n01\nQualitative\nperformance\n02 Committee services indicators\n03\nQuantitative\nperformance\nindicators\n04\n05\n Source: `corporate-plans/2023-24.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2023-24/J2144-Corporate_Plan-2023-24-WHOLE.pdf)`\n- Table 14: Staff attendance at training courses\nTraining\ndays Average training days attended\nClassification Headcount attended per person\n2021–22 2021–22 2020–21 2021–22\nSenior Executive Service 5 9.3 1.6 1.9\nExecutive Band 2 19 55.7 3.4 2.9\nExecutive Band 1 44 105.5 2.5 2.8\nParliamentary Service Level 6 34 55.9 2.0 1.6\nParliamentary Service Level 5 7 7.2 2.2 1.0\nParliamentary Service Level 4 28 37.7 2.1 1.3\nParliamentary Service Level 3 7 9.7 3.2 1.4\nParliamentary Service Level 2 26 13.8 0.6 0.5\nTotal 170 294.8 2.2 1.7\nStudies assistance\nThe department’s study assistance scheme allows employees to complete relevant tertiary\nstudy to improve their professional skills and knowledge.\n Source: `annual-reports/2021-22.pdf (https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf)`\n\n## Global Ideas and Case Study Inputs\n\nGlobal source texts are available for later idea synthesis:\n- `global-intelligence/source-text/association-worldbank.org-governance.txt`\n- `global-intelligence/source-text/consulting-deloitte.com-government-public.txt`\n- `global-intelligence/source-text/university-ash.harvard.edu-Harvard-Kennedy-School-Ash-Center.txt`\n\n## Source Artifacts Used\n\n- `corporate-plans/2021-22.pdf` - corporate-plans - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2021-22/DHR-Corporate_Plan-2021-22.pdf\n- `corporate-plans/2022-23.pdf` - corporate-plans - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2022-23/DHR-Corporate_Plan-2022-23.pdf\n- `corporate-plans/2023-24.pdf` - corporate-plans - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2023-24/J2144-Corporate_Plan-2023-24-WHOLE.pdf\n- `corporate-plans/2024-25.pdf` - corporate-plans - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2024-25/J2304-Corporate_Plan-2024-25-WHOLE.pdf\n- `corporate-plans/2025-26.pdf` - corporate-plans - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf\n- `annual-reports/2020-21.pdf` - annual-reports - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf\n- `annual-reports/2021-22.pdf` - annual-reports - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf\n- `annual-reports/2022-23.pdf` - annual-reports - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2022-23/DHR_Annual_Report-2022-23.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf\n- `pages/about.html` - pages - https://www.aph.gov.au/About_Parliament\n- `pages/announcements-index.html` - pages - https://www.aph.gov.au/News_and_Events/Joint_statements_by_the_Presiding_Officers\n- `pages/annual-reports-index.html` - pages - https://www.aph.gov.au/dhr/annualreport\n- `pages/annual-reports-index__00.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2024-25_Annual_Report\n- `pages/annual-reports-index__01.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2023-24_Annual_Report\n- `pages/annual-reports-index__02.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2022-23_Annual_Report\n- `pages/annual-reports-index__03.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2021-22_Annual_Report\n- `pages/annual-reports-index__04.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2020-21_Annual_Report\n- `pages/annual-reports-index__05.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2019-20_Annual_Report\n- `pages/annual-reports-index__06.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2018-19_Annual_Report\n- `pages/annual-reports-index__07.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2017-18_Annual_Report\n- `pages/annual-reports-index__08.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2016-17_Annual_Report\n- `pages/annual-reports-index__09.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2015-16_Annual_Report\n- `pages/annual-reports-index__10.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2014-15_Annual_Report\n- `pages/annual-reports-index__11.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2013-14_Annual_Report\n- `pages/annual-reports-index__12.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2012-13_Annual_Report\n- `pages/annual-reports-index__13.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2011-12_Annual_Report\n- `pages/annual-reports-index__14.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2010-11_Annual_Report\n- `pages/annual-reports-index__15.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2009-10_Annual_Report\n- `pages/annual-reports-index__16.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Annual_Reports/2008-09_Annual_Report\n- `pages/annual-reports-index__17.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/DHR-annual-report-2024-25-combined.pdf\n- `pages/annual-reports-index__18.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2023-24/DHR_Annual_Report-2023-24.pdf\n- `pages/annual-reports-index__19.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2022-23/DHR_Annual_Report-2022-23.pdf\n- `pages/annual-reports-index__20.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2021-22/DHR_Annual_Report-2021-22.pdf\n- `pages/annual-reports-index__21.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2020-21/DHR_Annual_Report-2020-21.pdf\n- `pages/annual-reports-index__22.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2019-20/DHR-annual-report-2019-20-web.pdf\n- `pages/annual-reports-index__23.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2018-19/DHR_Annual-report_2018-19_combined.pdf\n- `pages/annual-reports-index__24.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2017-18/Annual-report_2017-18_DHR.pdf\n- `pages/annual-reports-index__25.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2016-17/PDF/Annual_Report-2016-17.pdf\n- `pages/annual-reports-index__26.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2015-16/Annual_Report-2015-16-WHOLE-FINAL.pdf\n- `pages/annual-reports-index__27.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2014-15/PDF/Annual_Report-2014-15.pdf\n- `pages/annual-reports-index__28.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2013-14/PDF/DHR_2013-14_Annual_Report.pdf\n- `pages/annual-reports-index__29.html` - pages - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2012-13/PDF/2012-13_DHR-Annual_Report.pdf\n- `pages/contact.html` - pages - https://www.aph.gov.au/Help/Contact\n- `pages/corporate-plans-index.html` - pages - https://www.aph.gov.au/dhr/corporateplan\n- `pages/homepage.html` - pages - https://www.aph.gov.au/dhr\n- `pages/news-latest.html` - pages - https://www.aph.gov.au/News_and_Events\n- `pages/publications-index.html` - pages - https://www.aph.gov.au/About_Parliament/Publications\n- `pages/strategies-index.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Commonwealth_Child_Safe_Framework_Compliance_Statement_2025\n- `pages/structure.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_departments/Department_of_the_House_of_Representatives/Organisational_Chart\n- `pages/taskforces-index.html` - pages - https://www.aph.gov.au/About_Parliament/Parliamentary_Leadership_Taskforce\n- `global-intelligence/source-text/association-worldbank.org-governance.txt` - global-intelligence - local file\n- `global-intelligence/source-text/consulting-deloitte.com-government-public.txt` - global-intelligence - local file\n- `global-intelligence/source-text/university-ash.harvard.edu-Harvard-Kennedy-School-Ash-Center.txt` - global-intelligence - local file\n- `other-pdfs/Shadow_Ministry.pdf` - other-pdfs - https://www.aph.gov.au/-/media/03_Senators_and_Members/31_Senators/Shadow_Ministry.pdf\n- `other-pdfs/Audit_and_Risk_Committee_Charter_2024.pdf` - other-pdfs - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Documents/Audit_and_Risk_Committee_Charter_2024.pdf\n- `other-pdfs/Chair_summary_-_Progress_update_February_2024.pdf` - other-pdfs - https://www.aph.gov.au/-/media/05_About_Parliament/Parliamentary_Leadership_Taskforce/Newsletters/Chair_summary_-_Progress_update_February_2024.pdf\n- `other-pdfs/DHR-emissions-reduction-plan2024.pdf` - other-pdfs - https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Documents/DHR-emissions-reduction-plan2024.pdf\n- `other-pdfs/Department_of_the_House_of_Representatives_Enterprise_Agreement_2024-2026.pdf` - other-pdfs - https://www.aph.gov.au/-/media/05_About_Parliament/56_Employment/562_House_of_Representatives/Department_of_the_House_of_Representatives_Enterprise_Agreement_2024-2026.pdf\n\n## Gaps To Fix\n\n- No major source gaps detected by the deterministic checks.", "legislation_md": "# Department of the House of Representatives — Legislation Administered\n\n**Generated**: 2026-05-13T03:05:29+00:00\n**Source**: LLM extraction (nova-micro) from latest annual report and corporate plan\n**Tokens**: 9,402 in / 382 out · cost: $0.00038\n\n> Acts and instruments this entity administers or has primary responsibility for.\n> Excludes generic gov-wide compliance Acts (PGPA, Public Service Act, FOI, Privacy, etc.).\n\n**Source documents fed to the model**:\n- Annual report: `annual-reports\\2024-25.txt`\n- Corporate plan: `corporate-plans\\2025-26.txt`\n\n## 4 laws administered\n\n| Title | Year | Type | What this entity does under it |\n|---|---|---|---|\n| [Parliamentary Service Act 1999](https://www.legislation.gov.au/search?query=Parliamentary+Service+Act+1999) | 1999 | Act | The Department administers this Act to support the House of Representatives and the wider Parliament. |\n| [Parliamentary Privileges Act 1987](https://www.legislation.gov.au/search?query=Parliamentary+Privileges+Act+1987) | 1987 | Act | The Department administers this Act to uphold parliamentary privileges. |\n| [Privileges of the Parliament of Australia Act 1987](https://www.legislation.gov.au/search?query=Privileges+of+the+Parliament+of+Australia+Act+1987) | 1987 | Act | The Department administers this Act to ensure the privileges of the Parliament. |\n| [Standing Orders of the House of Representatives](https://www.aph.gov.au/About_Parliament/House_of_Representatives/House_procedure/Standing_orders) | varies | Order | The Department administers and implements the Standing Orders of the House of Representatives. |", "global_initiatives_md": "# Department of the House of Representatives — Global Initiatives Catalogue\n\n## Focus areas\n- Advisory and administrative services\n- Committee services\n- International parliamentary relations\n- Public access to parliamentary information\n- Non-chamber support services\n\n## Advisory and administrative services\n\n### Westminster Model of Parliamentary Services\n**Jurisdiction**: United Kingdom\n**Run by**: House of Commons Commission\n**Year**: Established in 1992\n**Status**: Active\n**What it does (2–3 sentences)**: The Westminster Model provides comprehensive administrative and advisory services to the UK Parliament, including support for parliamentary procedures, chamber operations, and committee inquiries.\n**Why it matters to Australia (1–2 sentences)**: This model offers a robust framework for delivering high-quality administrative support to parliamentary operations, which could enhance the efficiency of Australia’s House of Representatives.\n**Find more**: [House of Commons Commission](https://www.google.com/search?q=House+of+Commons+Commission)\n\n### Legislative Services Modernization Act\n**Jurisdiction**: United States\n**Run by**: Congressional Budget Office\n**Year**: Enacted in 2015\n**Status**: Active\n**What it does (2–3 sentences)**: The Legislative Services Modernization Act aims to improve the efficiency and effectiveness of legislative support services in the U.S. Congress by modernizing processes and technology.\n**Why it matters to Australia (1–2 sentences)**: The Act provides insights into modernizing legislative support services, which could help streamline operations and enhance service delivery in the Australian Parliament.\n**Find more**: [Legislative Services Modernization Act](https://www.google.com/search?q=Legislative+Services+Modernization+Act)\n\n### Parliamentary Support Services Framework\n**Jurisdiction**: New Zealand\n**Run by**: Office of the Clerk of the House of Representatives\n**Year**: Established in 2018\n**Status**: Active\n**What it does (2–3 sentences)**: This framework outlines the provision of administrative and advisory services to support parliamentary operations and committee work in New Zealand.\n**Why it matters to Australia (1–2 sentences)**: The framework provides a model for organizing and delivering high-quality administrative services to support parliamentary functions in Australia.\n**Find more**: [Office of the Clerk of the House of Representatives](https://www.google.com/search?q=Office+of+the+Clerk+of+the+House+of+Representatives)\n\n## Committee services\n\n### Committee Support Unit\n**Jurisdiction**: Canada\n**Run by**: Parliament of Canada\n**Year**: Established in 1986\n**Status**: Active\n**What it does (2–3 sentences)**: The Committee Support Unit provides administrative and research support to parliamentary committees in Canada, ensuring they can effectively conduct inquiries and produce high-quality reports.\n**Why it matters to Australia (1–2 sentences)**: The Committee Support Unit offers a detailed model for providing robust administrative and research support to parliamentary committees, which could enhance the quality of Australian committee services.\n**Find more**: [Parliament of Canada](https://www.google.com/search?q=Committee+Support+Unit+Canada)\n\n### Standing Committees Secretariat\n**Jurisdiction**: European Union\n**Run by**: European Parliament\n**Year**: Established in 1952\n**Status**: Active\n**What it does (2–3 sentences)**: The Standing Committees Secretariat supports the work of the European Parliament’s committees by providing administrative, research, and drafting support to ensure effective committee operations.\n**Why it matters to Australia (1–2 sentences)**: The Secretariat provides a comprehensive model for supporting parliamentary committees, which could inform improvements in the administrative support provided to Australian committees.\n**Find more**: [European Parliament](https://www.google.com/search?q=Standing+Committees+Secretariat+European+Parliament)\n\n### Committee Support Services\n**Jurisdiction**: Singapore\n**Run by**: Parliament of Singapore\n**Year**: Established in 1965\n**Status**: Active\n**What it does (2–3 sentences)**: The Committee Support Services provide administrative and research support to parliamentary committees in Singapore, ensuring they can conduct inquiries and produce high-quality reports.\n**Why it matters to Australia (1–2 sentences)**: This model offers insights into providing effective administrative and research support to parliamentary committees, which could enhance the efficiency of Australian committee services.\n**Find more**: [Parliament of Singapore](https://www.google.com/search?q=Committee+Support+Services+Singapore)\n\n## International parliamentary relations\n\n### Inter-Parliamentary Union (IPU)\n**Jurisdiction**: Global\n**Run by**: Inter-Parliamentary Union\n**Year**: Established in 1889\n**Status**: Active\n**What it does (2–3 sentences)**: The IPU facilitates international cooperation among parliaments worldwide, organizing exchanges, and providing support for parliamentary development and international relations.\n**Why it matters to Australia (1–2 sentences)**: The IPU offers a global platform for enhancing international parliamentary relations and exchanging best practices, which could strengthen Australia’s engagement with other parliaments.\n**Find more**: [Inter-Parliamentary Union](https://www.google.com/search?q=Inter-Parliamentary+Union)\n\n### Commonwealth Parliamentary Association (CPA)\n**Jurisdiction**: Global\n**Run by**: Commonwealth Parliamentary Association\n**Year**: Established in 1911\n**Status**: Active\n**What it does (2–3 sentences)**: The CPA promotes parliamentary cooperation among Commonwealth countries, organizing meetings, and supporting parliamentary development and international relations.\n**Why it matters to Australia (1–2 sentences)**: The CPA provides a model for fostering international parliamentary relations and exchanging best practices, which could enhance Australia’s engagement with Commonwealth parliaments.\n**Find more**: [Commonwealth Parliamentary Association](https://www.google.com/search?q=Commonwealth+Parliamentary+Association)\n\n### Asia-Pacific Inter-Parliamentary Forum (APIPF)\n**Jurisdiction**: Asia-Pacific\n**Run by**: Asia-Pacific Inter-Parliamentary Forum\n**Year**: Established in 1994\n**Status**: Active\n**What it does (2–3 sentences)**: The APIPF facilitates parliamentary cooperation in the Asia-Pacific region, organizing meetings, and supporting parliamentary development and international relations.\n**Why it matters to Australia (1–2 sentences)**: The APIPF offers a regional platform for enhancing parliamentary relations and exchanging best practices, which could strengthen Australia’s engagement with Asia-Pacific parliaments.\n**Find more**: [Asia-Pacific Inter-Parliamentary Forum](https://www.google.com/search?q=Asia-Pacific+Inter-Parliamentary+Forum)\n\n## Public access to parliamentary information\n\n### Parliamentary Information and Communication Technology (ICT) Strategy\n**Jurisdiction**: United Kingdom\n**Run by**: House of Commons\n**Year**: Established in 2015\n**Status**: Active\n**What it does (2–3 sentences)**: The ICT Strategy focuses on enhancing public access to parliamentary information through digital platforms, ensuring timely and accurate dissemination of parliamentary proceedings and documents.\n**Why it matters to Australia (1–2 sentences)**: The strategy provides a model for improving digital access to parliamentary information, which could enhance transparency and public engagement in Australia.\n**Find more**: [House of Commons ICT Strategy](https://www.google.com/search?q=House+of+Commons+ICT+Strategy)\n\n### Open Parliament Initiative\n**Jurisdiction**: United States\n**Run by**: U.S. Congress\n**Year**: Established in 2011\n**Status**: Active\n**What it does (2–3 sentences)**: The Open Parliament Initiative aims to increase transparency and public access to congressional proceedings and documents through digital platforms.\n**Why it matters to Australia (1–2 sentences)**: The initiative offers a model for enhancing transparency and public engagement through digital access to parliamentary information, which could inform similar efforts in Australia.\n**Find more**: [Open Parliament Initiative](https://www.google.com/search?q=Open+Parliament+Initiative+USA)\n\n### Public Access to Information Program\n**Jurisdiction**: Canada\n**Run by**: Parliament of Canada\n**Year**: Established in 1982\n**Status**: Active\n**What it does (2–3 sentences)**: The program ensures public access to parliamentary information through various channels, including digital platforms, to enhance transparency and public engagement.\n**Why it matters to Australia (1–2 sentences)**: The program provides a model for ensuring comprehensive public access to parliamentary information, which could enhance transparency and public engagement in Australia.\n**Find more**: [Parliament of Canada Public Access](https://www.google.com/search?q=Public+Access+to+Information+Program+Canada)\n\n## Non-chamber support services\n\n### Member Services Division\n**Jurisdiction**: United States\n**Run by**: U.S. House of Representatives\n**Year**: Established in 1937\n**Status**: Active\n**What it does (2–3 sentences)**: The Member Services Division provides support services to members of the U.S. House of Representatives, including office accommodation, salaries, allowances, and transport coordination.\n**Why it matters to Australia (1–2 sentences)**: The division offers a comprehensive model for providing non-chamber support services to parliamentarians, which could enhance the quality of services provided to Australian members.\n**Find more**: [U.S. House of Representatives Member Services](https://www.google.com/search?q=Member+Services+Division+U.S.+House+of+Representatives)\n\n### Member Support Services\n**Jurisdiction**: New Zealand\n**Run by**: Office of the Clerk of the House of Representatives\n**Year**: Established in 2018\n**Status**: Active\n**What it does (2–3 sentences)**: The Member Support Services provide comprehensive support to members of the New Zealand Parliament, including office accommodation, salaries, allowances, and transport coordination.\n**Why it matters to Australia (1–2 sentences)**: The services offer a model for providing high-quality non-chamber support to parliamentarians, which could enhance the efficiency and satisfaction of Australian members.\n**Find more**: [Office of the Clerk of the House of Representatives](https://www.google.com/search?q=Member+Support+Services+New+Zealand)\n\n### Parliamentary Services Division\n**Jurisdiction**: Singapore\n**Run by**: Parliament of Singapore\n**Year**: Established in 1965\n**Status**: Active\n**What it does (2–3 sentences)**: The Parliamentary Services Division provides comprehensive support services to members of the Singapore Parliament, including office accommodation, salaries, allowances, and transport coordination.\n**Why it matters to Australia (1–2 sentences)**: The division offers a model for providing efficient and effective non-chamber support services to parliamentarians, which could enhance the quality of services provided to Australian members.\n**Find more**: [Parliament of Singapore](https://www.google.com/search?q=Parliamentary+Services+Division+Singapore)\n\n*Note: These initiatives are LLM-knowledge claims, not scraped sources — verify before citing publicly.", "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "To support the House of Representatives, and the wider Parliament, in the role of a representative and legislative body, primarily by providing advice and services, and through engaging with the community and other parliaments.", "purposes_source_page": 8, "how_we_deliver": "The department provides advice and services to: enable the House of Representatives Chamber and Federation Chamber to meet and conduct business; enable House and certain joint committees to conduct and report on inquiries; support the Parliament’s national, international and regional relationships, and deliver information to enable the public to understand and interact with the work of the House of Representatives and the Parliament.", "how_we_deliver_source_page": 7, "government_priorities": [ { "text": "Supporting new, and returning, Members to enable their participation in the work of the House of Representatives and the Parliament.", "source_page": 6 } ], "outcomes": [ { "name": "Outcome 1: Advisory and administrative services", "description": "Advisory and administrative services support the House of Representatives to fulfil its representative and legislative role (Portfolio Budget Statements 2025-26).", "key_activities": [ "enable the House of Representatives Chamber and Federation Chamber to meet and conduct business", "enable House and certain joint committees to conduct and report on inquiries" ], "source_page": 8 }, { "name": "Outcome 2: Inter-parliamentary relations and capacity building", "description": "The Parliament’s international work helps to build and strengthen relations with other parliaments and countries. The department works to ensure the Parliament’s national, international and regional relationships are supported.", "key_activities": [ "Delivering an annual visits program that includes incoming and outgoing delegation with a focus on exchanges with regional parliaments and parliaments with which Australia has a tradition of longstanding ties", "Providing advice and services to support the Parliament’s national, international and regional relationships" ], "source_page": 29 }, { "name": "Outcome 3: Community relations and awareness", "description": "Delivering information about the work of Parliament enables all Australians to be better informed about and engage with Parliament.", "key_activities": [ "ensuring stakeholders can easily access information about, and interact with, the work of the House of Representatives and the Parliament", "ensuring seminars and education programs are effectively delivered, so that they increase knowledge about the work of the House of Representatives and the Parliament" ], "source_page": 30 }, { "name": "Outcome 4: Members’ and corporate support", "description": "The department provides a range of services and facilities for Members in Parliament House, supporting the efficient conduct of the House of Representatives, and administers its enabling functions to a high level.", "key_activities": [ "providing advice and services to members in relation to their office accommodation in Parliament House, salaries and allowances, transport and certain other resources", "delivering high quality and valued corporate advice and services to the department and members" ], "source_page": 35 } ], "values": [ "providing advice and services", "engaging with the community", "supporting the Parliament" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Surveyed committee members are satisfied with the standard of administrative and procedural support provided.", "target": "Equal to or greater than 90% satisfied", "source_page": 25 }, { "code": "CCE02", "measure": "Surveyed committee members are satisfied with the standard of research and drafting support provided.", "target": "Equal to or greater than 90% satisfied", "source_page": 25 }, { "code": "CCE03", "measure": "Incoming and outgoing visits are delivered.", "target": "100% delivered (within departmental control)", "source_page": 27 }, { "code": "CCE04", "measure": "Presiding Officers are satisfied with the advice and support provided for international engagement activities.", "target": "Equal to or greater than 85% satisfied", "source_page": 27 }, { "code": "CCE05", "measure": "Content is discoverable and accessible, and publication is timely.", "target": "To be determined", "source_page": 29 }, { "code": "CCE06", "measure": "Clients are satisfied with seminars.", "target": "Equal to or greater than 90% satisfied", "source_page": 30 }, { "code": "CCE07", "measure": "Timely and accurate provision of advice to the Department of Parliamentary Services (DPS) about hospitality required by visiting school groups, in accordance with bookings", "target": "100%", "source_page": 30 }, { "code": "CCE08", "measure": "Surveyed members are satisfied with the overall quality of non-chamber support services provided, including accommodation, office support, transport coordination, salary processing and other members’ support services.", "target": "Equal to or greater than 90% satisfied", "source_page": 32 } ], "kpi_results_2024_25": [], "_source_urls": { "annual_report_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/Annual_Reports/2024-25/Part4_Financials-2024-25.pdf", "corporate_plan_url": "https://www.aph.gov.au/-/media/05_About_Parliament/54_Parliamentary_Depts/542_Dept_of_House_of_Reps/CorporatePlan/2025-26/dhr-corporate-plan-2025-26.pdf" } }, "ideas": [ { "id": "overseas-parliamentary-engagement", "category": "Regulation & Policy", "title": "Adopt international parliamentary engagement best practices", "scale": "Large", "impact": "High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Parliamentary relationships", "description": "Implement best practices from overseas parliaments for international engagement to enhance Australia's diplomatic relations.", "evidence_quote": "‘The department aims to build and strengthen relations with other parliaments and countries’ [CP p.14].", "source": "corporate-plans/2025-26.pdf", "implementation_steps": [ "Conduct a comparative analysis of international parliamentary engagement practices.", "Develop a framework incorporating best practices.", "Pilot the framework in selected international engagements." ], "risks_to_manage": [ "Resistance to change from existing processes.", "Resource allocation for new initiatives.", "Potential misalignment with domestic policy." ] }, { "id": "committee-member-feedback", "category": "Citizen Participation", "title": "Enhance committee member feedback mechanisms", "scale": "Small", "impact": "Medium", "effort": "Medium", "proof": "Evidence-backed", "beneficiaries": "Committee members", "description": "Improve the feedback process for committee members to ensure satisfaction with administrative support.", "evidence_quote": "‘Surveyed committee members are satisfied with the standard of administrative and procedural support provided’ [AR p.105].", "source": "annual-reports/2024-25.pdf", "implementation_steps": [ "Revise current feedback forms.", "Introduce digital feedback options.", "Analyze and act on feedback annually." ], "risks_to_manage": [ "Incomplete or biased feedback.", "Increased workload for staff.", "Delays in implementing changes." ] }, { "id": "parliament-house-security", "category": "Risk & Assurance", "title": "Upgrade Parliament House security protocols", "scale": "Large", "impact": "Very High", "effort": "High", "proof": "Plausible", "beneficiaries": "All parliamentary staff and visitors", "description": 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