{
  "entity_id": "S-NSW-019",
  "folder": "Destination-NSW",
  "name": "Destination NSW",
  "type": "Statutory Authority",
  "jurisdiction": "NSW",
  "portfolio": "",
  "website": "https://www.destinationnsw.com.au/",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 7,
    "n_kpi_targets": 16,
    "n_kpi_results": 16,
    "n_outcomes": 2,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "To deliver social and economic benefits to the people of NSW by growing the visitor economy. [CP p.7]",
    "official_site_url": "https://www.destinationnsw.com.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "annual-reports/2081.pdf",
        "url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "period": "2081",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "annual-reports/2049.pdf",
        "url": "https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf",
        "period": "2049",
        "confidence": "high"
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      {
        "type": "annual_report",
        "title": "annual-reports/2023-24.pdf",
        "url": "https://cdn.sanity.io/files/faycjvmy/production/44e52ec0be43a683a3f2d6bb7905dbfe41dd2f47.pdf/DNSW Annual Report 2023-24.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "annual-reports/2020-21.pdf",
        "url": "https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf",
        "period": "2020-21",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "annual-reports/2019-20.pdf",
        "url": "https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf",
        "period": "2019-20",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "strategies/Visitor-Economy-Strategy-Document-Accessible.pdf",
        "url": "https://cdn.sanity.io/files/faycjvmy/production/3c9663f974fc468621e7469e39908d069668ee16.pdf/Visitor Economy Strategy Document Accessible.pdf",
        "period": null,
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "To deliver social and economic benefits to the people of NSW by growing the visitor economy. [CP p.7]",
      "source_url": "",
      "source_page": 7,
      "source_deep_url": ""
    },
    "vision": {
      "text": "For NSW to be the premier visitor economy in the Asia-Pacific by 2030. [CP p.13]",
      "source_url": "",
      "source_page": 13,
      "source_deep_url": ""
    },
    "strategic_priorities": [
      {
        "title": "To grow the visitor economy to $91 billion in annual visitor expenditure by 2035.",
        "description": "To grow the visitor economy to $91 billion in annual visitor expenditure by 2035.",
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      },
      {
        "title": "$25 billion in regional overnight visitor expenditure by 2030.",
        "description": "$25 billion in regional overnight visitor expenditure by 2030.",
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      },
      {
        "title": "$65 billion in total visitor expenditure for NSW by 2030.",
        "description": "$65 billion in total visitor expenditure for NSW by 2030.",
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      },
      {
        "title": "$10 billion in domestic day trips by 2030.",
        "description": "$10 billion in domestic day trips by 2030.",
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      },
      {
        "title": "$55 billion in overnight visitor expenditure by 2030.",
        "description": "$55 billion in overnight visitor expenditure by 2030.",
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "EXCELLENCE",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "OWNERSHIP",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "AGILITY",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "COLLABORATION",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "PASSION",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "RESPECT",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Visitor economy growth",
        "description": "To grow the visitor economy to $91 billion in annual visitor expenditure by 2035 through strategic initiatives and partnerships. [AR p.28]",
        "activities": [
          "Strategic research",
          "Policy leadership",
          "Stakeholder engagement",
          "Commercial partnerships",
          "Targeted investment"
        ],
        "source_url": "",
        "source_page": 28,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 2: Infrastructure, job creation, industry resilience and sustainability",
        "description": "To invest in infrastructure, create jobs, build industry resilience and ensure sustainability for the visitor economy through streamlined processes, major projects and training programs. [AR p.28]",
        "activities": [
          "Streamlined licensing and planning",
          "Major projects",
          "Training programs"
        ],
        "source_url": "",
        "source_page": 28,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Visitor expenditure (Sydney events)",
        "target": "$536.8 million",
        "latest_result": "$536.8 million",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE02",
        "measure": "Visitor expenditure (regional events)",
        "target": "$307.5 million",
        "latest_result": "$307.5 million",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE03",
        "measure": "Events won or retained for regional NSW",
        "target": "18",
        "latest_result": "18",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE04",
        "measure": "Events won or retained for Sydney Metro",
        "target": "20",
        "latest_result": "20",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE05",
        "measure": "NSW domestic day trip visitors",
        "target": "81.5 million",
        "latest_result": "81.5 million",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE06",
        "measure": "NSW domestic overnight visitors",
        "target": "39.2 million",
        "latest_result": "39.2 million",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE07",
        "measure": "Total NSW visitors",
        "target": "124.6 million",
        "latest_result": "124.6 million",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE08",
        "measure": "NSW international visitor nights",
        "target": "101.8 million",
        "latest_result": "101.8 million",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE09",
        "measure": "Total NSW visitor nights",
        "target": "219.5 million",
        "latest_result": "219.5 million",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE10",
        "measure": "Sport and destination events contracted",
        "target": "$12.8 billion",
        "latest_result": "$12.8 billion",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE11",
        "measure": "Domestic visitor expenditure",
        "target": "$29.2 billion",
        "latest_result": "$29.2 billion",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE12",
        "measure": "Business events secured by BESydney",
        "target": "73",
        "latest_result": "73",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE13",
        "measure": "Business event delegate days spent in Sydney",
        "target": "243,000",
        "latest_result": "243,000",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE14",
        "measure": "Destination events secured",
        "target": "17",
        "latest_result": "17",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE15",
        "measure": "Sporting events secured for regional NSW",
        "target": "45",
        "latest_result": "45",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      },
      {
        "code": "CCE16",
        "measure": "Visitor attraction signposting applications approved",
        "target": "10",
        "latest_result": "10",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": 26,
        "result_source_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
        "result_source_page": 26
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "To deliver social and economic benefits to the people of NSW by growing the visitor economy. [CP p.7]",
        "For NSW to be the premier visitor economy in the Asia-Pacific by 2030. [CP p.13]",
        "To grow the visitor economy to $91 billion in annual visitor expenditure by 2035.",
        "$25 billion in regional overnight visitor expenditure by 2030.",
        "$65 billion in total visitor expenditure for NSW by 2030.",
        "$10 billion in domestic day trips by 2030.",
        "$55 billion in overnight visitor expenditure by 2030."
      ],
      "watch_terms": [
        "Visitor expenditure (Sydney events)",
        "Visitor expenditure (regional events)",
        "Events won or retained for regional NSW",
        "Events won or retained for Sydney Metro",
        "NSW domestic day trip visitors",
        "NSW domestic overnight visitors",
        "Total NSW visitors",
        "NSW international visitor nights",
        "Total NSW visitor nights",
        "Sport and destination events contracted",
        "Domestic visitor expenditure",
        "Business events secured by BESydney"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "strategy_brief_md": "# Destination NSW — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)\n\n## Vision\n\n> For NSW to be the premier visitor economy in the Asia-Pacific by 2030. [CP p.13] [CP p.13]\n\n## Our purpose / purposes\n\n> To deliver social and economic benefits to the people of NSW by growing the visitor economy. [CP p.7] [CP p.7]\n\n## How we deliver\n\n> Through strategic research, policy leadership, stakeholder engagement, commercial partnerships and targeted investment in experiences, business support, marketing and events. [CP p.7] [CP p.7]\n\n## Government priorities for this department\n\n- To grow the visitor economy to $91 billion in annual visitor expenditure by 2035. [CP p.13]\n- $25 billion in regional overnight visitor expenditure by 2030. [CP p.13]\n- $65 billion in total visitor expenditure for NSW by 2030. [CP p.13]\n- $10 billion in domestic day trips by 2030. [CP p.13]\n- $55 billion in overnight visitor expenditure by 2030. [CP p.13]\n\n## Outcomes\n\n### Outcome 1: Visitor economy growth\nTo grow the visitor economy to $91 billion in annual visitor expenditure by 2035 through strategic initiatives and partnerships. [AR p.28](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=28) [CP p.28]\n\n**Key activities:**\n- Strategic research\n- Policy leadership\n- Stakeholder engagement\n- Commercial partnerships\n- Targeted investment\n\n### Outcome 2: Infrastructure, job creation, industry resilience and sustainability\nTo invest in infrastructure, create jobs, build industry resilience and ensure sustainability for the visitor economy through streamlined processes, major projects and training programs. [AR p.28](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=28) [CP p.28]\n\n**Key activities:**\n- Streamlined licensing and planning\n- Major projects\n- Training programs\n\n## Values and principles\n\n_NSW Visitor Economy Strategy 2030_\n\n- EXCELLENCE\n- OWNERSHIP\n- AGILITY\n- COLLABORATION\n- PASSION\n- RESPECT\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Visitor expenditure (Sydney events) | $536.8 million | CP p.26 |\n| CCE02 | Visitor expenditure (regional events) | $307.5 million | CP p.26 |\n| CCE03 | Events won or retained for regional NSW | 18 | CP p.26 |\n| CCE04 | Events won or retained for Sydney Metro | 20 | CP p.26 |\n| CCE05 | NSW domestic day trip visitors | 81.5 million | CP p.26 |\n| CCE06 | NSW domestic overnight visitors | 39.2 million | CP p.26 |\n| CCE07 | Total NSW visitors | 124.6 million | CP p.26 |\n| CCE08 | NSW international visitor nights | 101.8 million | CP p.26 |\n| CCE09 | Total NSW visitor nights | 219.5 million | CP p.26 |\n| CCE10 | Sport and destination events contracted | $12.8 billion | CP p.26 |\n| CCE11 | Domestic visitor expenditure | $29.2 billion | CP p.26 |\n| CCE12 | Business events secured by BESydney | 73 | CP p.26 |\n| CCE13 | Business event delegate days spent in Sydney | 243,000 | CP p.26 |\n| CCE14 | Destination events secured | 17 | CP p.26 |\n| CCE15 | Sporting events secured for regional NSW | 45 | CP p.26 |\n| CCE16 | Visitor attraction signposting applications approved | 10 | CP p.26 |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CCE01 | Visitor expenditure (Sydney events) | $536.8 million | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE02 | Visitor expenditure (regional events) | $307.5 million | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE03 | Events won or retained for regional NSW | 18 | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE04 | Events won or retained for Sydney Metro | 20 | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE05 | NSW domestic day trip visitors | 81.5 million | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE06 | NSW domestic overnight visitors | 39.2 million | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE07 | Total NSW visitors | 124.6 million | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE08 | NSW international visitor nights | 101.8 million | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE09 | Total NSW visitor nights | 219.5 million | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE10 | Sport and destination events contracted | $12.8 billion | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE11 | Domestic visitor expenditure | $29.2 billion | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE12 | Business events secured by BESydney | 73 | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE13 | Business event delegate days spent in Sydney | 243,000 | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE14 | Destination events secured | 17 | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE15 | Sporting events secured for regional NSW | 45 | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |\n| CCE16 | Visitor attraction signposting applications approved | 10 | Achieved | [AR p.26](https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26)(https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf#page=26) |",
  "strategy_overview_evidence_md": null,
  "internal_strategy_evidence_md": "# Destination NSW - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:44:53.136015+00:00\n**Entity ID**: S-NSW-019\n**Entity type**: Statutory Authority\n**Jurisdiction**: NSW\n**Portfolio**: \n**Website**: https://www.destinationnsw.com.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| other-pdfs | 1 |\n| pages | 13 |\n| strategies | 1 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 27]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 6:\nCreate and sustain a high performance organisation\nKey Performance\nTargeted Outcomes Achieved Comment\nIndicators\nOrganisation Key People Management\nEmbedded Value and Culture Ongoing\nGovernance Strategies\nDisability Inclusion Plan review Updated\nCode of Conduct Ongoing\nPerformance Review Process Ongoing\nLearning and Development Ongoing\nWork Health and Safety (WHS) including Health and Wellbeing Ongoing\nNo Workers’ Compensation cases and lost time for injuries Achieved\nDiversity and Inclusion Plan Updated\nWages Policy Outcome Ongoing\nMulticultural Plan review Updated\nOne industrial instrument matter Ongoing\nImproved provision of\nCorporate Operations Policies and Guidelines Ongoing\nOperational Support\nTreasury SAP and GOVConnect Implementation migration Ongoing\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 27]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 6:\nCreate and sustain a high performance organisation\nKey Performance\nTargeted Outcomes Achieved Comment\nIndicators\nOrganisation Key People Management\nEmbedded Value and Culture Ongoing\nGovernance Strategies\nDisability Inclusion Ongoing\nCode of Conduct Ongoing\nPerformance Review Process Ongoing\nLearning and Development Ongoing\nWork Health and Safety (WHS) including Health and Wellbeing Ongoing\nNo Workers’ Compensation cases and lost time for injuries Achieved\nDiversity and Inclusion Ongoing\nWages Policy Outcome Ongoing\nMulticultural review Ongoing\nOne industrial instrument matter Ongoing\nImproved provision of\nCorporate Operations Policies and Guidelines Ongoing\nOperational Support\nDPC Cluster migration Completed\nTreasury SAP and GOVConnect Implementation migration Completed\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 28]\nORGANISATION\nDestination NSW Performance 2021-2022\nCONTINUED\nStrategic Objective 6:\nCreate and sustain a high performance organisation\nKey Performance\nTargeted Outcomes Achieved Comment\nIndicators\nOrganisation Key People Management\nEmbedded Value and Culture Ongoing\nGovernance Strategies\nDisability Inclusion Ongoing\nCode of Conduct Ongoing\nPerformance Review Process Ongoing\nLearning and Development Ongoing\nWork Health and Safety (WHS) including Health and Wellbeing Ongoing\nMinimise Workers’ Compensation cases and lost time for injuries Ongoing\nDiversity and Inclusion Ongoing\nWages Policy Outcome Ongoing\nOne industrial instrument matter Completed\nImproved provision of\nCorporate Operations Policies and Guidelines Ongoing\nOperational Support\nCluster migration of corporate systems from Department Premier\nCompleted\nand Cabinet to Department of Enterprise Investment and Trade\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n- [Page 21]\n4400 //// SSEECCTTIIOONN 0 031 —— OOPVEERRAVTIEIOWNS AND PERFORMANCE DDeessttiinnaattiioonn NNSSWW AAnnnnuuaall RReeppoorrtt 22002244–-22002255 //// 4411\n00 31\nOOvpeerrvaiteiowns and\nperformance\nElum veliberes aboria nonecae voluptatem\neum idem quaspercia dolum ipsa con non\nrerferectur mollupt atemporibus doluptate\nDestination NSW influences and shapes the\npore volupta tincturibus qui ducieniendae et\nvisitor economy through strategic research;\nut expero minis modignis seque nonseque\npolicy and thought leadership; stakeholder\nnissed quam reribus maio.\nengagement and consultation; commercial\npartnerships and investment in visitor\nLectoresto blab inciume nditas mollaut ut\nexperiences; business support; marketing\ndel modi il magnimi, aut voluptatur sitam\nand events.\nharcidendit volores rehendem id ut et\nduntotat ma volupit atiore id minciam, odi\n  Source: `annual-reports/2081.pdf (https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)`\n\n### Role and Functions\n\n- [Page 82]\nAPPENDICES\nInternal Audit and Risk Management Attestation Statement\nfor the 2019-2020 Financial Year for Destination NSW\nThe Board of Destination NSW is of the opinion that Destination NSW has internal audit and risk management processes in\noperation that are, excluding the exceptions described below, compliant with the core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nFor each requirement, please\nCORE REQUIREMENTS specify whether compliant,\nnon-compliant, or in transition\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk management in the agency Compliant\nA risk management framework that is appropriate to the agency has been established and\n1.2 Compliant\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- They collectively possess all skill and knowledge requirements set\n• Core Requirement 3.1.4 – Independent members from out in the policy and also satisfy other TPP 15-03 criteria prohibiting\nPrequalification Scheme conflicts of interest.\n• Loss of industry knowledge, adequate skills of current members and\nadministrative burden\nThe determination by the Portfolio Minister for Destination NSW in respect of this departure is dated 14 December 2017\nThese processes, including the practicable alternative measures being implemented, demonstrate that the Destination NSW has\nestablished and maintained frameworks, including systems, processes and procedures for appropriately managing audit and risk\nwithin the agency.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [pages 83,84]\nent 3.1.4 – Independent members from out in the policy and also satisfy other TPP 15-03 criteria prohibiting\nPrequalification Scheme conflicts of interest.\n• Loss of industry knowledge, adequate skills of current members and\nadministrative burden\nThe determination by the Portfolio Minister for Destination NSW in respect of this departure is dated 14 December 2017\nThese processes, including the practicable alternative measures being implemented, demonstrate that the Destination NSW has\nestablished and maintained frameworks, including systems, processes and procedures for appropriately managing audit and risk\nwithin the agency.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- George Souris AM (4/4) and Anna Refuse to\nThe Committee has an important role Guillan AM (4/4). • Destination NSW Act 2011 No 21 Access Access Access Information Refuse to confirm/\nInformation deny Application\nin risk management and audit through • Major Events Act 2009 No 73 granted granted refused already deal with\nnot held whether withdrawn\nendorsement of internal and external BUSINESS EVENTS SYDNEY (jointly with the Minister for Sport) in full in part in full available application information\naudit plans, review of audit reports is held\nand the review of risk assessment Destination NSW has two board From 1 April 2024, by Administrative\nand management. members on the Business Events Arrangements (Administrative\nSydney Board: Changes—Miscellaneous) Order 2024, Media 1 1\nThis committee also ensures the the Destination NSW Staff Agency was\nsound financial position of Destination The Hon.\n  Source: `annual-reports/2023-24.pdf (https://cdn.sanity.io/files/faycjvmy/production/44e52ec0be43a683a3f2d6bb7905dbfe41dd2f47.pdf/DNSW Annual Report 2023-24.pdf)`\n- ATE25 brought together more than\n700 travel distributors and 67 media To further showcase the state’s\nrepresentatives from 37 countries. regions, Destination NSW hosted six\nThe delegates included more than trade familiarisation visits and two\n150 NSW destinations, products and international media familiarisations,\nexperiences from across the state. giving participants a first-hand\nEach year ATE plays a vital role in experience of destinations including\naccelerating demand for travel to NSW the Tweed, Byron Bay, Port Stephens,\nand achieving the state’s $91 billion Newcastle, Hunter Valley, Blue\nvisitor economy target by 2035.\n  Source: `annual-reports/2081.pdf (https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)`\n- DOC Week que ereheniendit liquis quideli taspid in S 20 o 0 lu 9 p . ta sed quiam qua. h ni a m ve o l b o e r e it n e p tu o r s e s d ib is le a w u i t t v h e o r u n t a t t h a e li aessi Staff also volunteered to participate\nendae lit, simus volor remporeni nis ut aut pelibus ius nulloreperum\nLed by Destination NSW General technical, production and operational in content shoots at Vivid Light Walk\nLestotatatur min consedita volupta est, tectus. • Q ue incte nem eatet res ides endus nimoloreprem et verferion res provid\nManager, Events Julie Turpie and teams; corporate partnerships; major installations and Vivid Fire Kitchen.\ns S ec o ull c a c i c a up l t a c sp l i u t et b et exerum qui Fe s s a ti n v i a m l D us ir e ci c a t e o c r t G iu il n l t M a i s n e e r li v t. ini, the e q v u e e n e t r s e ;\n  Source: `annual-reports/2081.pdf (https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)`\n\n### Strategic Priorities\n\n- From March to June 2020, Destination NSW grew its LinkedIn To achieve this, three key content pillars were identified to\ncommunity by 3,000 followers taking the total to 17,600, steer the types of communication that would be shared:\nachieving 20 per cent organic growth for its LinkedIn channel.\n• Destination NSW strategic priorities\nThis has occurred through regular posting of relevant content\nshowcasing the agency’s work to support the industry, • Updates that enhance the employee experience\nincluding marketing campaigns, new content, partnership\nactivity and publicity coverage, alongside profiling operators • Engaging and understanding our industry.\nand sharing NSW Government announcements and messages.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 21]\nORGANISATION\nDestination NSW Performance 2019-2020\nStrategic Objective 1:\nPosition Sydney & New South Wales as world-leading tourism and events destinations\nTarget Actual %\nKey Performance Indicators Comment\n2019-2020 2019-2020 Achieved\nGrowth in total NSW visitor nights (million)\nTotal 205.7 168.6 82.0%\nDomestic 98.1 98.8 100.8%\nInternational 107.6 69.7 64.8%\nGrowth in total NSW overnight expenditure ($billion)\nTotal 35.5 26.1 73.4%\nDomestic 19.8 18.1 91.4%\nInternational 15.6 8.0 51.2%\nMedia Exposure\nNo. of media articles 15,202 16,582 109.1% Exceeded\nEquivalent Advertising Value $202,107,063 $117,038,801 57.9% Note 1\nNo. of supported media visits to Sydney and\n269 195 72.5% Note 1\nregional destinations\nMedia distribution/ pitches / service engagements 122,774 35,019 28.5% Note 1\nConsumer Response to Marketing Activity\nVisits to tourism & events consumer websites\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 24]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 98,755 112,255 22,599 Note 1\nRegional events 55,577 47,668 3,415 Note 1\nTotal 154,331 159,923 26,013 Note 1\nEVENT ATTENDANCE 1 July 2019 – 30 June 2020\nKey Performance Indicators No of events evaluated Visitor Expenditure Comment\nSydney events 27 $143,531,683 Note 2\nRegional events 28 $74,837,098 Note 2\nTotal 55 $218,368,782 Note 2\nINTERNATIONAL SPORTS, CULTURAL, CREATIVE AND ARTS EVENTS HELD IN NSW 1 July 2019 – 30 June 2020\nKey Performance Indicators Regional NSW Sydney Metro Western Sydney Total\nEvents won or retained 17 21 21 59\nEvents assisted or grown 19 7 2 28\nEvents on calendar\n1 4 0 5\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2019-2020 2019-2020 Achieved\nMedia Exposure\nNo. of media articles generated 15,202 16,582 109.1% Exceeded\nEquivalent Advertising Value $202,107,063 $117,038,801 57.9% Note 1\nNo. of supported media visits to Sydney and\n269 195 72.5% Note 1\nregional destinations\nMedia distribution/ pitches / service\n122,774 35,019 28.5% Note 1\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2019-2020 2019-2020 Achieved\nNo. of trade missions & events 5 3 60% Note 2\nNo. of New South Wales businesses\n180 67 37% Note 2\nattending trade missions\nNo. of trade familiarisations 57 29 50% Note 2\nNo. of trade familiarisation participants 537 289 54% Note 2\nNo. of workshops delivered 25 22 88% Note 2\nNo.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 26]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 5:\nDeliver value in partnership/co-operative programs\nResults\nKey Performance Indicators % difference over last year Comment\n2019-2020\nMarketing & Communications\nNo. of advertising/creative pieces developed\n4,058 -46% Note 1\n(television ads, digital, outdoor and press ads etc.)\nNo. of Sydney campaigns 5 -128% Note 2\nNo. of regional NSW campaigns 10 -46% Note 3\nEquivalent Advertising Value (EAV)\n$117,038,801 -42% Note 4\nof publicity generated\nTarget Results %\nConsumer Response to Marketing Activity Comment\n2019-2020 2019-2020 Target\nVisits to tourism and events consumer websites\n23,871,924 15,385,866 64.5% Note 5\n(sydney.com, visitnsw.com, vividsydney.com)\nBusiness leads to industry generated by digital\n7,174,402 4,789,886 66.8% Note 5\nand campaign activity\nTarget Results %\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 27]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 6:\nCreate and sustain a high performance organisation\nKey Performance\nTargeted Outcomes Achieved Comment\nIndicators\nOrganisation Key People Management\nEmbedded Value and Culture Ongoing\nGovernance Strategies\nDisability Inclusion Plan review Updated\nCode of Conduct Ongoing\nPerformance Review Process Ongoing\nLearning and Development Ongoing\nWork Health and Safety (WHS) including Health and Wellbeing Ongoing\nNo Workers’ Compensation cases and lost time for injuries Achieved\nDiversity and Inclusion Plan Updated\nWages Policy Outcome Ongoing\nMulticultural Plan review Updated\nOne industrial instrument matter Ongoing\nImproved provision of\nCorporate Operations Policies and Guidelines Ongoing\nOperational Support\nTreasury SAP and GOVConnect Implementation migration Ongoing\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- Highlights of the social media programs include:\nservice, providing a better user experience and further\nexposure for tour operators. • A ppointment of new specialist social media agency for\nsocial media management of the Always On consumer social\nDuring 2019-2020, Destination NSW, tourism operators and\nmedia channels\nindustry partners made approximately 56,000 updates to Get\nConnected, an average of 153 product updates per day. • D evelopment of a new social media strategy including the\nadoption of a full funnel approach for both content creation\nand media\nConsumer Social Media\n• Development of Datorama dashboards for paid social\nDuring 2019-2020 Destination NSW maintained Always On media reporting\n365 days a year consumer social media activities, promoting\nSydney and regional NSW across Facebook, Instagram, • R efined and optimised existing Sprinklr dashboards\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 21]\nORGANISATION\nDestination NSW Performance 2020-2021\nStrategic Objective 1:\nPosition Sydney and New South Wales as world-leading tourism and events destination\nTarget Actual %\nKey Performance Indicators Comment\n2020-2021 2020-2021 Achieved\nTotal NSW visitor nights (million)\nTotal 168.6 107.8 63.9%\nDomestic 98.9 103.5 104.8%\nInternational 69.7 4.3 6.2%\nTotal NSW overnight expenditure ($billion)\nTotal 26.1 19.8 75.9%\nDomestic 18.1 19.4 107.2%\nInternational 8.0 0.4 5.0%\nMedia Exposure\nNo. of media articles 16,582 25,705 155%\nEquivalent Advertising Value $117,038,801 $161,947,069 138%\nNo. of supported media visits to Sydney and\n195 205 105%\nregional destinations\nMedia distribution/ pitches / service engagements 40,207 207,139 515%\nConsumer Response to Marketing Activity\nVisits to tourism & events consumer websites\n15,385,866 19,499,850 127% Note 1\n(sydney.com, visitnsw.\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 24]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 89,982 63,859 2,984 Note 1\nRegional events 14,669 6,653 281 Note 1\nTotal 104,651 70,512 3,265 Note 1\nEVENT ATTENDANCE 1 July 2020 – 30 June 2021\nKey Performance Indicators No of events evaluated Visitor Expenditure Comment\nSydney events 23 $92,810,388 Note 2\nRegional events 15 $15,064,153 Note 2\nTotal 38 $107,874,540 Note 2\nINTERNATIONAL SPORTS, CULTURAL, CREATIVE AND ARTS EVENTS HELD IN NSW 1 July 2020 – 30 June 2021\nKey Performance Indicators Regional NSW Sydney Metro Western Sydney Total\nEvents won or retained 20 30 8 58\nEvents assisted or grown 26 11 3 40\nEvents on calendar\n0 1 0 1\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2020-2021 2020-2021 Achieved\nMedia Exposure\nNo. of media articles generated 16,582 25,705 155%\nEquivalent Advertising Value $117,038,801 $161,947,069 138%\nNo. of supported media visits to Sydney and\n195 205 105%\nregional destinations\nMedia distribution/ pitches / service\n40,207 207,139 515%\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2020-2021 2020-2021 Achieved\nNo. of trade missions & events 5 14 280% Note 1\nNo. of New South Wales businesses\n180 66 37% Note 1\nattending trade missions\nNo. of trade familiarisations 57 21 37% Note 2\nNo. of trade familiarisation participants 537 149 28% Note 2\nNo. of workshops delivered 25 14 56% Note 3\nNo.\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- [Page 16]\n3300 //// SSEECCTTIIOONN 0012 —— OSVTRERATVEIEGWY DDeessttiinnaattiioonn NNSSWW AAnnnnuuaall RReeppoorrtt 22002244––22002255 //// 3311\nHOeuar doiuntgcomes\ncontinued\nOccusam aut imet poribusamet faccabore, nisit,\nSTATUS\nsunt qui dolupta tiorum re volupta tSiaTRsATpEGeICr a dTAoRlGoETr RESULTS\nKEY PERFORMANCE INDICATOR (KPI) (TARGET\nPILLAR FY24–25 FY24–25\nrem de qui sequaspis ium quisini hiliquam verum ACHIEVED?)\naNliugmebenr odf meebdiiat c elipts egesnetr aetendd bya peub plico rerlaptioonrs i oreicae.\n  Source: `annual-reports/2081.pdf (https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)`\n- [Page 21]\nORGANISATION\nDestination NSW Performance 2019-2020\nStrategic Objective 1:\nPosition Sydney & New South Wales as world-leading tourism and events destinations\nTarget Actual %\nKey Performance Indicators Comment\n2019-2020 2019-2020 Achieved\nGrowth in total NSW visitor nights (million)\nTotal 205.7 168.6 82.0%\nDomestic 98.1 98.8 100.8%\nInternational 107.6 69.7 64.8%\nGrowth in total NSW overnight expenditure ($billion)\nTotal 35.5 26.1 73.4%\nDomestic 19.8 18.1 91.4%\nInternational 15.6 8.0 51.2%\nMedia Exposure\nNo. of media articles 15,202 16,582 109.1% Exceeded\nEquivalent Advertising Value $202,107,063 $117,038,801 57.9% Note 1\nNo. of supported media visits to Sydney and\n269 195 72.5% Note 1\nregional destinations\nMedia distribution/ pitches / service engagements 122,774 35,019 28.5% Note 1\nConsumer Response to Marketing Activity\nVisits to tourism & events consumer websites\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 24]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 98,755 112,255 22,599 Note 1\nRegional events 55,577 47,668 3,415 Note 1\nTotal 154,331 159,923 26,013 Note 1\nEVENT ATTENDANCE 1 July 2019 – 30 June 2020\nKey Performance Indicators No of events evaluated Visitor Expenditure Comment\nSydney events 27 $143,531,683 Note 2\nRegional events 28 $74,837,098 Note 2\nTotal 55 $218,368,782 Note 2\nINTERNATIONAL SPORTS, CULTURAL, CREATIVE AND ARTS EVENTS HELD IN NSW 1 July 2019 – 30 June 2020\nKey Performance Indicators Regional NSW Sydney Metro Western Sydney Total\nEvents won or retained 17 21 21 59\nEvents assisted or grown 19 7 2 28\nEvents on calendar\n1 4 0 5\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2019-2020 2019-2020 Achieved\nMedia Exposure\nNo. of media articles generated 15,202 16,582 109.1% Exceeded\nEquivalent Advertising Value $202,107,063 $117,038,801 57.9% Note 1\nNo. of supported media visits to Sydney and\n269 195 72.5% Note 1\nregional destinations\nMedia distribution/ pitches / service\n122,774 35,019 28.5% Note 1\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2019-2020 2019-2020 Achieved\nNo. of trade missions & events 5 3 60% Note 2\nNo. of New South Wales businesses\n180 67 37% Note 2\nattending trade missions\nNo. of trade familiarisations 57 29 50% Note 2\nNo. of trade familiarisation participants 537 289 54% Note 2\nNo. of workshops delivered 25 22 88% Note 2\nNo.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 54]\nREVIEW\nMarketing for Tourism and Events\nCONTINUED\nEvents Campaigns Design Studio\nCampaigns promoting the Sydney and NSW events calendar Destination NSW’s in-house Design Studio had a remarkably\ncontinued from July 2019, using the It’s ON! campaign platform. busy year supporting several key initiatives across Destination\nSome activities were paused following the introduction of NSW including:\ntravel restrictions and prohibition of public gatherings causing\n• N ow’s the Time to Love NSW Prospectus campaign creative\nthe cancellation of events due to COVID-19.\nproduction of online, social assets to help local councils\nThe It’s ON! in Sydney campaign activities focused on greater align with the Love NSW campaign platform\ntargeting of events aligned with audience interests which\n• Supporting an Industry Travel Trade campaign by producing\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 85]\nAPPENDICES\nPolicies and Programs\nCONTINUED\nWork Health and Safety CONTINUED\nTRENDS IN THE REPRESENTATION OF WORKFORCE DIVERSITY GROUPS\nWorkforce Diversity Group Benchmark 2020 2019 2018\nWomen 50% 82.7% 80.8%\nAboriginal and/or Torres Strait Islander People 3.3% 0.0% 0.0% 0.0%\nPeople whose First Language Spoken as a Child was not English 23.2% 1.0% 9.1% 12.7%\nPeople with Disability 5.6% 3.1% 1.1% 1.4%\nPeople with a Disability Requiring Work-Related Adjustment N/A 1.54% 0.5% 0.7%\nDestination NSW exceeded the Benchmark 50% target in the Trends in Workforce Diversity Group Women with a strong result in\n2019-2020 of 82.7%.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 21]\nORGANISATION\nDestination NSW Performance 2020-2021\nStrategic Objective 1:\nPosition Sydney and New South Wales as world-leading tourism and events destination\nTarget Actual %\nKey Performance Indicators Comment\n2020-2021 2020-2021 Achieved\nTotal NSW visitor nights (million)\nTotal 168.6 107.8 63.9%\nDomestic 98.9 103.5 104.8%\nInternational 69.7 4.3 6.2%\nTotal NSW overnight expenditure ($billion)\nTotal 26.1 19.8 75.9%\nDomestic 18.1 19.4 107.2%\nInternational 8.0 0.4 5.0%\nMedia Exposure\nNo. of media articles 16,582 25,705 155%\nEquivalent Advertising Value $117,038,801 $161,947,069 138%\nNo. of supported media visits to Sydney and\n195 205 105%\nregional destinations\nMedia distribution/ pitches / service engagements 40,207 207,139 515%\nConsumer Response to Marketing Activity\nVisits to tourism & events consumer websites\n15,385,866 19,499,850 127% Note 1\n(sydney.com, visitnsw.\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 24]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 89,982 63,859 2,984 Note 1\nRegional events 14,669 6,653 281 Note 1\nTotal 104,651 70,512 3,265 Note 1\nEVENT ATTENDANCE 1 July 2020 – 30 June 2021\nKey Performance Indicators No of events evaluated Visitor Expenditure Comment\nSydney events 23 $92,810,388 Note 2\nRegional events 15 $15,064,153 Note 2\nTotal 38 $107,874,540 Note 2\nINTERNATIONAL SPORTS, CULTURAL, CREATIVE AND ARTS EVENTS HELD IN NSW 1 July 2020 – 30 June 2021\nKey Performance Indicators Regional NSW Sydney Metro Western Sydney Total\nEvents won or retained 20 30 8 58\nEvents assisted or grown 26 11 3 40\nEvents on calendar\n0 1 0 1\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2020-2021 2020-2021 Achieved\nMedia Exposure\nNo. of media articles generated 16,582 25,705 155%\nEquivalent Advertising Value $117,038,801 $161,947,069 138%\nNo. of supported media visits to Sydney and\n195 205 105%\nregional destinations\nMedia distribution/ pitches / service\n40,207 207,139 515%\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2020-2021 2020-2021 Achieved\nNo. of trade missions & events 5 14 280% Note 1\nNo. of New South Wales businesses\n180 66 37% Note 1\nattending trade missions\nNo. of trade familiarisations 57 21 37% Note 2\nNo. of trade familiarisation participants 537 149 28% Note 2\nNo. of workshops delivered 25 14 56% Note 3\nNo.\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 26]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 5:\nDeliver value in partnership/co-operative programs\nTarget Achieved %\nConsumer Response to Marketing Activity Comment\n2020-2021 2020-2021 Target\nVisits to tourism and events consumer websites\n(sydney.com, visitnsw.com, vividsydney.com, 15,385,866 19,499,850 127% Note 1\nsydneysolstice.com)\nBusiness leads to industry generated by digital\n4,789,886 6,660,915 139% Note 1\nand campaign activity\nTarget Achieved %\nPartnership Programs Comment\n2020-2021 2020-2021 Target\nNo. of campaigns domestic 17 52 306% Note 2\nNo. of campaigns international 120 23 19% Note 2\nTotal no. of airline partnerships secured and\n11 4 36% Note 2\nor renewed\nValue of domestic and international airline\n$3.3 million $2.6 million 79% Note 2\npartnerships (including VIK)\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 22]\nORGANISATION\nDestination NSW Performance 2021-2022\nStrategic Objective 1:\nPosition Sydney and New South Wales as world-leading tourism and events destination\nTarget Actual %\nKey Performance Indicators Comment\n2021-2022 2021-2022 Achieved\nTotal NSW visitor nights (million)\nTotal 115.8\nDomestic 85.4\nInternational 30.5\nTotal NSW overnight expenditure ($billion)\nTotal 20.5\nDomestic 17.6\nInternational 2.9\nMedia Exposure\nNo. of media articles 25,705 42,462 165%\nEquivalent Advertising Value $161,947,069 $235,757,296 145%\nNo. of supported media visits to Sydney and\n205 111 54% Note 1\nregional destinations\nMedia distribution/ pitches / service engagements 207,139 1,395,520 673% Note 2\nUnique users of DNSW Media Centre 80,000 138,410 173%\nVisits to DNSW Media Centre 100,000 164,131 164%\nConsumer Response to Marketing Activity\nVisits to tourism & events consumer websites\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2021-2022\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nEVENT ATTENDANCE 1 July 2021 – 30 June 2022\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 144,953 127,695 8,587\nRegional events 15,495 7,086 147 Note 1\nTotal 160,448 134,780 8,734\nEVENT EVALUATION 1 July 2021 – 30 June 2022\nKey Performance Indicators No of events evaluated Overnight Visitor Expenditure Comment\nSydney events 16 $176,195,046\nRegional events 11 $14,815,938 Note 2\nTotal 27 $191,010,984\nINTERNATIONAL SPORTS, CULTURAL, CREATIVE AND ARTS EVENTS HELD IN NSW 1 July 2021 – 30 June 2022\nKey Performance Indicators Regional NSW Sydney Metro Western Sydney Total\nEvents won or retained 46 42 11 99\nTotal no. of events held 46 42 11 99\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n- [Page 26]\nORGANISATION\nDestination NSW Performance 2021-2022\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2021-2022 2021-2022 Target Achieved\nMedia Exposure\nNo. of media articles generated 25,705 42,462 165%\nEquivalent Advertising Value $161,947,069 $235,757,296 145%\nNote 1\nNo. of supported media visits to Sydney and\n205 111 54%\nregional destinations\nMedia distribution/ pitches / service\n207,139 1,395,520 673%\nengagements\nNote 2\nUnique users of DNSW Media Centre 80,000 138,410 173%\nVisits to DNSW Media Centre 100,000 164,131 164%\nTarget Actual %\nTrade and Industry Development Comment\n2021-2022 2021-2022 Target Achieved\nNo. of trade missions & events 0 0 N/A\nNo. of New South Wales businesses Note 3\n0 0 N/A\nattending trade missions\nNo. of trade familiarisations 30 34 113%\nNote 4\nNo.\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n- [Page 27]\nORGANISATION\nDestination NSW Performance 2021-2022\nCONTINUED\nStrategic Objective 5:\nDeliver value in partnership/co-operative programs\nTarget Achieved %\nConsumer Response to Marketing Activity Comment\n2021-2022 2021-2022 Target Achieved\nVisits to tourism and events consumer websites\n19,147,552 18,344,509 96%\n(sydney.com, visitnsw.com, vividsydney.com)\nBusiness leads to industry generated by digital\nNote 1\nand campaign activity 4,700,000 3,076,269 63%\n(sydney.com, visitnsw.com, vividsydney.com)\nEstimated revenue generated by website leads to\n$91,000,000 $83,700,000 92%\nindustry (sydney.com, visitnsw.com, domestic only)\nTarget Achieved %\nPartnership Programs Comment\n2021-2022 2021-2022 Target Achieved\nNo. of campaigns domestic 52 48 92%\nNo. of campaigns international 23 69 300%\nNote 2\nEstimated visitor expenditure from partnership\n$120,000,000 $202,749,097 169%\ncampaigns\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $000 , $000 | [Page 92]\nFINANCIAL STATEMENTS\nFinancial Statements for the Year Ended 30 June 2021\nDestination New South Wales\nStatement of Comprehensive Income for the year ended 30 June 2021\nNotes Consolidated Parent\nBudget Actual* Actual Actual Actual\n2021 2021 2020 2021 2020\nDescription $000 $000 $000 $000 $000\nContinuing Operations\nExpenses excluding losses\nOperating expenses\nEmployee related 2(a) 21,752 16,638 21,909 - -\nPersonnel services 2(b) - 4,952 - | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $000 , $000 | [Page 100]\nFINANCIAL STATEMENTS\nFinancial Statements for the Year Ended 30 June 2020\nBeginning of the audited Financial Statements\nDESTINATION NSW\nSTATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 JUNE 2020\nConsolidated Parent\nActual Budget Actual Actual Actual\nNotes 2020 2020 2019 2020 2019\n$000 $000 $000 $000 $000\nExpenses excluding losses\nOperating expenses\nEmployee related 2(a) 21,909 21,750 21,608 - -\nPersonnel services 2(b) - - - 21,9 | `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)` |\n| $000 , $000 | [Page 93]\nFINANCIAL STATEMENTS\nFinancial Statements for the Year Ended 30 June 2021\nCONTINUED\nDestination New South Wales\nStatement of Financial Position as at 30 June 2021\nConsolidated Parent\nBudget Actual* Actual Actual Actual\nNotes\n2021 2021 2020 2021 2020\n$000 $000 $000 $000 $000\nASSETS\nCurrent Assets\nCash and cash equivalents 6 8 ,449 - 16,498 1 7,543 1 6,498\nReceivables and Prepayments 7 2 ,985 - 3,154 6 ,663 3 ,154\nTotal Current Assets 1 1 | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $000 , $000 | [Page 95]\nFINANCIAL STATEMENTS\nFinancial Statements for the Year Ended 30 June 2021\nCONTINUED\nDestination New South Wales\nStatement of Cash Flows for the year ended 30 June 2021\nConsolidated Parent\nBudget Actual* Actual Actual Actual\n2021 2021 2020 2021 2020\n$000 $000 $000 $000 $000\nCASH FLOWS FROM OPERATING ACTIVITIES\nPayments\nEmployee and personnel services expenses (21,427) (22,030) (21,659) (22,030) (21,659)\nGrants and subsidies (9,090) (6,67 | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $000 , $000 | [Page 98]\nFINANCIAL STATEMENTS\nFinancial Statements for the Year Ended 30 June 2022\nCONTINUED\nDestination New South Wales\nStatement of Financial Position as at 30 June 2022\nConsolidated Parent\nBudget Actual Actual* Actual Actual\nNotes\n2022 2022 2021 2022 2021\n$000 $000 $000 $000 $000\nAssets\nCurrent Assets\nCash and cash equivalents (6) 10,909 100,141 - 100,141 17,543\nReceivables and prepayments (7) 2,915 8,507 - 8,507 6,663\nTotal Current Assets 13 | `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)` |\n| $000 , $000 | [Page 100]\nFINANCIAL STATEMENTS\nFinancial Statements for the Year Ended 30 June 2022\nCONTINUED\nDestination New South Wales\nStatement of Cash Flows for the year ended 30 June 2022\nConsolidated Parent\nBudget Actual* Actual Actual Actual\nNotes\n2022 2022 2021 2022 2021\n$000 $000 $000 $000 $000\nCash flows from operating activities\nPayments\nEmployee and personnel services expenses (22,689) (22,369) (22,030) (22,369) (22,030)\nGrants and subsidies (10,33 | `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)` |\n| $000 , $000 | Consolidated Parent\n2020 2019 2020 2019\n$000 $000 $000 $000\n(c) Other revenue\nMiscellaneous 209 190 209 190\nFees - 3 - 3\n209 193 209 193\n(d) Acceptance by the Crown Entity of employee benefits and other liabilities\nThe following liabilities and / or expenses have been assumed by the Crown\nEntity or other government entities:\nSuperannuation – defined benefit 31 39 31 39\nPayroll tax 2 2 2 2\n33 41 33 41\n(e) Deemed appropriation\nSection 4.7 of the Go | `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)` |\n| $000 , $000 | [Page 107]\nFINANCIAL STATEMENTS\nNotes to the Financial Statements\nDestination New South Wales CONTINUED\nNotes to and forming part of the Financial Statements\nfor the year ended 30 June 2022\n3 Revenue (continued)\n2022 2021 2022 2021\n$000 $000 $000 $000\n(b) Other revenue\nMiscellaneous – insurance refunds and other 2 ,171 3 ,165 2 ,171 3 ,165\n2 ,171 3 ,165 2 ,171 3 ,165\n(c) Acceptance by the Crown Entity of employee benefits and other liabilities\nTh | `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)` |\n| $72,418, $79,297 , $85,488 , $94,327 , $97,152, $107,541 | PERCENTAGE OF STAFF BY GRADING: FULL-TIME EQUIVALENT (FTE)\nTotal staff on 30 June 2020 2019-2020 Men Women % Total % Men % Women\nGrade 3–4 $72,418-$79,297 4 1 3 2.0% 0.5% 1.5%\nGrade 5–6 $85,488 -$94,327 22 5 17 11.1% 2.5% 8.5%\nGrade 7–8 $97,152-$107,541 42 4 38 21.1 2.0% 19.1%\nGrade 9–10 $110,745-$122,038 35 2 33 17.6% 1.0% 16.6%\nGrade 11–12 $128,089-$148,134 17 5 12 8.5% 2.5% 6.0%\nSenior Executives Band 1–3 18 7 11 9.0% 3.5% 5.5%\nOverseas Staff | `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)` |\n| $000 , $000 | [Page 101]\nFINANCIAL STATEMENTS\nFinancial Statements for the Year Ended 30 June 2020\nCONTINUED\nDESTINATION NSW\nSTATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2020\nConsolidated Parent\nActual Budget Actual Actual Actual\n2020 2020 2019 2020 2019\nNotes\n$000 $000 $000 $000 $000\nASSETS\nCurrent Assets\nCash and cash equivalents 6 16,498 13,523 29,657 16,498 29,657\nReceivables 7 3,154 8,773 6,930 3,154 6,930\nTotal Current Assets 19,652 22,296 36,587 19,652 | `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)` |\n| $000 , $000 | [Page 103]\nFINANCIAL STATEMENTS\nFinancial Statements for the Year Ended 30 June 2020\nCONTINUED\nDESTINATION NSW\nSTATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2020\nConsolidated Parent\nActual Budget Actual Actual Actual\nNotes 2020 2020 2019 2020 2019\n$000 $000 $000 $000 $000\nCASH FLOWS FROM OPERATING ACTIVITIES\nPayments\nEmployee related (21,659) (21,425) (21,220) - -\nPersonnel services expense - - - (21,659) (21,220)\nGrants and subsidies (4,694 | `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)` |\n| $72,635, $79,535 , $85,744 , $94,610 , $97,443, $107,864 | PERCENTAGE OF STAFF BY GRADING: FULL-TIME EQUIVALENT (FTE)\nTotal staff on 30 June 2021 2020-2021 Men Women % Total % Men % Women\nGrade 3–4 $72,635-$79,535 4 1 3 2% 0.5% 1.4%\nGrade 5–6 $85,744 -$94,610 31 6 25 15% 2.9% 12.0%\nGrade 7–8 $97,443-$107,864 37 5 32 18% 2.4% 15.3%\nGrade 9–10 $111,077-$122,404 29 2 27 14% 1.0% 12.9%\nGrade 11–12 $128,473-$148,578 16 5 11 8% 2.4% 5.3%\nSenior Executives Band 1–3 18 6 12 9% 2.9% 5.7%\nOverseas Staff 21 3 18 10 | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $000 , $000 | [Page 98]\nFINANCIAL STATEMENTS\nDestination New South Wales\nNotes to the Financial Statements\nNotes to and forming part of the Financial Statements CONTINUED\nfor the year ended 30 June 2021\n2 Expenses Excluding Losses\nConsolidated Parent\n2021 2020 2021 2020\n$000 $000 $000 $000\n(a) Employee related expenses\nSalaries and wages (including annual leave) 14,249 18,466 - -\nSuperannuation – defined benefit plans 29 31 - -\nSuperannuation – defined contrib | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $000 , $000 | Consolidated Parent\n2021 2020 2021 2020\n$000 $000 $000 $000\n(a) Sale of goods and services\nRendering of Services\nOther services - 234 - 234\n- 234 - 234\nRecognition and Measurement\nRevenue from sale of goods or rendering of services is recognised when the entity satisfies a performance obligation by transferring the\npromised goods or services.\n(b) Grants and contributions\nGrants – NSW Budget Sector Agencies 8,832 7,800 8,832 7,800\nIn kind sponsors | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $16.253m, $10.088m, $6.318m | This favourable variance to budget of\n$16.253m was primarily due to lower than budgeted expenditure of $10.088m, and higher than budgeted revenue of $6.318m. | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $0.851m, $15.401m, $16.252m | Assets and liabilities\nNet assets were $0.851m compared to a budget deficit of $15.401m, resulting in a favourable variance of $16.252m higher than budget. | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $12.772m, $9.094m, $3.678m | Current assets were $12.772m higher than budget predominately due to higher cash and cash equivalents $9.094m and higher receivables of\n$3.678m. | `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)` |\n| $74,118 , $81,517 , $87,494 , $96,539 , $99,431 , $110,063 | PERCENTAGE OF EMPLOYEE BY GRADING: FULL-TIME EQUIVALENT (FTE)\nTotal Employee on 30 June 2022 2021-2022 Men Women % Total % Men % Women\nGrade 3–4 $74,118 -$81,517 2 1 1 1.0% 0.5% 0.5%\nGrade 5–6 $87,494 -$96,539 21 2 19 10.5% 1.0% 9.5%\nGrade 7–8 $99,431 -$110,063 33 2 31 16.5% 1.0% 15.5%\nGrade 9–10 $113,344 -$124,901 34 5 29 17.0% 2.5% 14.5%\nGrade 11–12 $131,094 -$151,609 25 5 20 12.5% 2.5% 10.0%\nSenior Executives Band 1–3 18 9 9 9.0% 4.5% 4.5%\nOve | `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)` |\n| $202,107,063 , $117,038,801 | [Page 21]\nORGANISATION\nDestination NSW Performance 2019-2020\nStrategic Objective 1:\nPosition Sydney & New South Wales as world-leading tourism and events destinations\nTarget Actual %\nKey Performance Indicators Comment\n2019-2020 2019-2020 Achieved\nGrowth in total NSW visitor nights (million)\nTotal 205.7 168.6 82.0%\nDomestic 98.1 98.8 100.8%\nInternational 107.6 69.7 64.8%\nGrowth in total NSW overnight expenditure ($billion)\nTotal 35.5 26.1 73.4%\nDo | `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)` |\n| $143,531,683 , $74,837,098 , $218,368,782 | [Page 24]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 98,755 112,255 22,599 Note 1\nRegional events 55,577 47,668 3,415 Note 1\nTotal 154,331 159,923 26,013 Note 1\nEVENT ATTENDANCE 1 July 2019 – 30 June 2020\nKey Pe | `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)` |\n\n## Key Achievements\n\n- [Page 24]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 98,755 112,255 22,599 Note 1\nRegional events 55,577 47,668 3,415 Note 1\nTotal 154,331 159,923 26,013 Note 1\nEVENT ATTENDANCE 1 July 2019 – 30 June 2020\nKey Performance Indicators No of events evaluated Visitor Expenditure Comment\nSydney events 27 $143,531,683 Note 2\nRegional events 28 $74,837,098 Note 2\nTotal 55 $218,368,782 Note 2\nINTERNATIONAL SPORTS, CULTURAL, CREATIVE AND ARTS EVENTS HELD IN NSW 1 July 2019 – 30 June 2020\nKey Performance Indicators Regional NSW Sydney Metro Western Sydney Total\nEvents won or retained 17 21 21 59\nEvents assisted or grown 19 7 2 28\nEvents on calendar\n1 4 0 5\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 24]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 89,982 63,859 2,984 Note 1\nRegional events 14,669 6,653 281 Note 1\nTotal 104,651 70,512 3,265 Note 1\nEVENT ATTENDANCE 1 July 2020 – 30 June 2021\nKey Performance Indicators No of events evaluated Visitor Expenditure Comment\nSydney events 23 $92,810,388 Note 2\nRegional events 15 $15,064,153 Note 2\nTotal 38 $107,874,540 Note 2\nINTERNATIONAL SPORTS, CULTURAL, CREATIVE AND ARTS EVENTS HELD IN NSW 1 July 2020 – 30 June 2021\nKey Performance Indicators Regional NSW Sydney Metro Western Sydney Total\nEvents won or retained 20 30 8 58\nEvents assisted or grown 26 11 3 40\nEvents on calendar\n0 1 0 1\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2021-2022\nCONTINUED\nStrategic Objective 3:\nBuild a sustainable events calendar for New South Wales\nEVENT ATTENDANCE 1 July 2021 – 30 June 2022\nIntrastate Interstate International\nKey Performance Indicators Comment\novernight visitors overnight visitors overnight visitors\nSydney events 144,953 127,695 8,587\nRegional events 15,495 7,086 147 Note 1\nTotal 160,448 134,780 8,734\nEVENT EVALUATION 1 July 2021 – 30 June 2022\nKey Performance Indicators No of events evaluated Overnight Visitor Expenditure Comment\nSydney events 16 $176,195,046\nRegional events 11 $14,815,938 Note 2\nTotal 27 $191,010,984\nINTERNATIONAL SPORTS, CULTURAL, CREATIVE AND ARTS EVENTS HELD IN NSW 1 July 2021 – 30 June 2022\nKey Performance Indicators Regional NSW Sydney Metro Western Sydney Total\nEvents won or retained 46 42 11 99\nTotal no. of events held 46 42 11 99\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n- Annual Report in line with requirements\nIt highlights achievements and from the Government Sector Finance Act\ninitiatives undertaken during the 2018 (GSF Act), the Government Sector\nfinancial year ended 30 June 2025 to Finance Regulation 2024, TPG25-10a\nsupport the growth and sustainability Group 1 – Annual Report and other NSW\nof the NSW visitor economy.\n  Source: `annual-reports/2081.pdf (https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)`\n- [Page 11]\n20 // SECTION 01 — OVERVIEW Destination NSW Annual Report 2024–2025 // 21\nHighlights from FY24-25 Awards and achievements\nAUSTRALASIAN REPORTING AWARDS AUSTRALIAN EVENT AWARDS\nNSW is number one for visitors, nights and expenditure\nThe Australasian Reporting Awards aims to improve the The Australian Event Awards and Symposium is the national\nLearn more on page 28 quality of annual reporting and raise public awareness of awards program and conference for the Australian events\nthe purposes of organisations and their achievements. industry, fostering continued excellence, innovation and unity.\n• Bronze – Public Administration – State category • Winner – Best Cultural, Arts or Music Event\nSydney ranked 10th on 2024 Global Destination Sustainability Index – Vivid Sydney 2024\n• Finalist – Special Award for Online Reporting\n• Shortlisted – Best Tourism Event\nLearn more on page 98\n  Source: `annual-reports/2081.pdf (https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)`\n- Engagement Monitor, in April 2025, 79 Campaign objectives were to drive HIGHLIGHTS\nper cent of all Australian travellers have reappraisal and increase consideration\n• T he Feel New in Sydney\nvisited Sydney before, with Sydney of Sydney as a visitor destination and\ncampaign delivered more than\nranked third for consideration to showcase the city’s unique offering\na million completed video\ntravel among domestic visitors in the beyond the icons, including world-\nviews in its first month.\nnext 12 months.\n  Source: `annual-reports/2081.pdf (https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)`\n- Cvoenntisbuusm incetirs uellaDnMis cipieniant.\neossequibus autemol enihil ides ne\nHIGHLIGHTS\ncorem qui doluptio occab id mossim Lestotatatur min consedita volupta\nThe consumer eDM, Somewhere New,\ndol•o rM aeo rneu tlhlibane r1r5u2m,0.00 visits to the • 27,906 Media Centre sessions (15.4 e quivalent of more than $441 seculla ccuptaspit et et exerum qui\ncontinued to build engagement and\nDestination NSW Media Centre; per cent of total Media Centre million in paid Advertising Value delitasperum que por si blabore stibus\ndrive demand and conversion in the\n130,119 unique users; traffic in sessions) from international Equivalent (AVE). receperunt la verio et acillupta aut\n2024–25 financial year, with close to\ninternational markets up 33 per markets (overall +33.17 per cent eossequibus autemol enihil ides ne\n• M edia coverage generated 5.7 million emails delivered.\n  Source: `annual-reports/2081.pdf (https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2019-2020 2019-2020 Achieved\nMedia Exposure\nNo. of media articles generated 15,202 16,582 109.1% Exceeded\nEquivalent Advertising Value $202,107,063 $117,038,801 57.9% Note 1\nNo. of supported media visits to Sydney and\n269 195 72.5% Note 1\nregional destinations\nMedia distribution/ pitches / service\n122,774 35,019 28.5% Note 1\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2019-2020 2019-2020 Achieved\nNo. of trade missions & events 5 3 60% Note 2\nNo. of New South Wales businesses\n180 67 37% Note 2\nattending trade missions\nNo. of trade familiarisations 57 29 50% Note 2\nNo. of trade familiarisation participants 537 289 54% Note 2\nNo. of workshops delivered 25 22 88% Note 2\nNo.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- Highlights of the social media programs include:\nservice, providing a better user experience and further\nexposure for tour operators. • A ppointment of new specialist social media agency for\nsocial media management of the Always On consumer social\nDuring 2019-2020, Destination NSW, tourism operators and\nmedia channels\nindustry partners made approximately 56,000 updates to Get\nConnected, an average of 153 product updates per day. • D evelopment of a new social media strategy including the\nadoption of a full funnel approach for both content creation\nand media\nConsumer Social Media\n• Development of Datorama dashboards for paid social\nDuring 2019-2020 Destination NSW maintained Always On media reporting\n365 days a year consumer social media activities, promoting\nSydney and regional NSW across Facebook, Instagram, • R efined and optimised existing Sprinklr dashboards\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- In addition to video and photography, the team\n• S ydney content shoot, featuring 70 locations\nresearched, wrote and edited 521 editorial content requests.\n• N orth Coast Shoot: from Port Macquarie, Coffs Harbour,\nThe Editorial and Content team also manages the Destination\nYamba, Bellingen, Byron Bay and Tweed Heads\nNSW corporate website, which had almost 220,000 visits\nin 2019-2020, and the newly redesigned and launched staff • C ontent Acquisition Project\nIntranet.\n• M edia Centre project initiation, research and scoping\nFrom January, focus switched to aiding industry with all\nactivity immediately adapting to changed circumstances. • C ONTENTed – EDMs for staff, Destination Networks and\nContent Library users\nEditorial and Content project highlights during the year\nincluded:\nFY 2019 Editorial & Content highlights*\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- Key Achievements Performance Reviews and Learning and Development\nThe Corporate Services team continued to provide operational All staff completed the annual Performance Review\nand business support across the organisation and delivered and Development Plan process, which supports career\nnumerous projects related to each of its functional areas. and learning goals.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- They collectively possess all skill and knowledge requirements set\n• Core Requirement 3.1.4 – Independent members from out in the policy and also satisfy other TPP 15-03 criteria prohibiting\nPrequalification Scheme conflicts of interest.\n• Loss of industry knowledge, adequate skills of current members and\nadministrative burden\nThe determination by the Portfolio Minister for Destination NSW in respect of this departure is dated 14 December 2017\nThese processes, including the practicable alternative measures being implemented, demonstrate that the Destination NSW has\nestablished and maintained frameworks, including systems, processes and procedures for appropriately managing audit and risk\nwithin the agency.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- The program was due to be completed\ntravel trade on commissionable products\nby June 2020, however it has been extended to June 2021\nfollowing delays in delivering some components due to – S ix wine region destination videos featuring interviews\nbushfires and COVID-19. with local heroes, winemakers and winery owners\nproviding insights and inspiration about each region\nThe key outcomes of this project in 2019-2020 were:\n• C ompleted an extensive content capture program, which\n• A regional audit and gap analysis across all 14 NSW wine\nproduced new video and images from seven NSW wine\nregions examining the strengths, gaps, challenges and\nregions.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 5]\nContents\n7 Chairman’s Foreword\n9 ORGANISATION\n10 About Destination NSW\n12 Board Members\n17 Organisation Chart 2019-2020\n18 CEO’s Review of the Year\n20 Financial Overview 2019-2020\n21 Destination NSW Performance 2019-2020\n29 NSW Tourism Performance 2019-2020\n38 Visitor Snapshot: NSW Year Ending June 2020\n40 Recovery Story\n45 REVIEW\n46 Event Development\n51 Marketing for Tourism and Events\n56 Regional NSW\n58 Sector Development\n61 Trade and Industry Development\n62 Partnership Programs\n64 Communications\n69 Corporate Services\n71 APPENDICES\n72 Destination NSW Senior Executive\n73 Human Resources\n74 Senior Executive Profile\n75 Corporate Governance\n81 NSW Cyber Security Policy\n82 Internal Audit and Risk Management\n84 Policies and Programs\n86 Operations\n87 Management Activities\n89 Grants\n92 Financial Management\n95 FINANCIAL STATEMENTS\n96 Statement in accordance\n97 Auditor’s Report\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [pages 6,7,8,9]\ning for Tourism and Events\n56 Regional NSW\n58 Sector Development\n61 Trade and Industry Development\n62 Partnership Programs\n64 Communications\n69 Corporate Services\n71 APPENDICES\n72 Destination NSW Senior Executive\n73 Human Resources\n74 Senior Executive Profile\n75 Corporate Governance\n81 NSW Cyber Security Policy\n82 Internal Audit and Risk Management\n84 Policies and Programs\n86 Operations\n87 Management Activities\n89 Grants\n92 Financial Management\n95 FINANCIAL STATEMENTS\n96 Statement in accordance\n97 Auditor’s Report\n100 Financial Statements for the Year Ended 30 June 2020\n104 Notes to the Financial Statements\n127 INDEX & ACCESS\n128 Index\n130 Access\nDESTINATION NSW // Annual Report 2019-2020 Page 5\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 71]\nAppendices\nContents\n72 Destination NSW Senior Executive\n73 Human Resources\n74 Senior Executive Profile\n75 Corporate Governance\n81 NSW Cyber Security Policy\n82 Internal Audit and Risk Management\n84 Policies and Programs\n86 Operations\n87 Management Activities\n89 Grants\n92 Financial Management\nDESTINATION NSW // Annual Report 2019-2020 Page 71\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 82]\nAPPENDICES\nInternal Audit and Risk Management Attestation Statement\nfor the 2019-2020 Financial Year for Destination NSW\nThe Board of Destination NSW is of the opinion that Destination NSW has internal audit and risk management processes in\noperation that are, excluding the exceptions described below, compliant with the core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nFor each requirement, please\nCORE REQUIREMENTS specify whether compliant,\nnon-compliant, or in transition\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk management in the agency Compliant\nA risk management framework that is appropriate to the agency has been established and\n1.2 Compliant\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- They collectively possess all skill and knowledge requirements set\n• Core Requirement 3.1.4 – Independent members from out in the policy and also satisfy other TPP 15-03 criteria prohibiting\nPrequalification Scheme conflicts of interest.\n• Loss of industry knowledge, adequate skills of current members and\nadministrative burden\nThe determination by the Portfolio Minister for Destination NSW in respect of this departure is dated 14 December 2017\nThese processes, including the practicable alternative measures being implemented, demonstrate that the Destination NSW has\nestablished and maintained frameworks, including systems, processes and procedures for appropriately managing audit and risk\nwithin the agency.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [pages 83,84]\nent 3.1.4 – Independent members from out in the policy and also satisfy other TPP 15-03 criteria prohibiting\nPrequalification Scheme conflicts of interest.\n• Loss of industry knowledge, adequate skills of current members and\nadministrative burden\nThe determination by the Portfolio Minister for Destination NSW in respect of this departure is dated 14 December 2017\nThese processes, including the practicable alternative measures being implemented, demonstrate that the Destination NSW has\nestablished and maintained frameworks, including systems, processes and procedures for appropriately managing audit and risk\nwithin the agency.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 5]\nContents\n6 Acknowledgment of Country\n7 Chairman’s Foreword\n9 ORGANISATION\n10 About Destination NSW\n12 Board Members\n17 Organisational Structure 2020-2021\n18 CEO’s Review of the Year\n20 Financial Overview 2020-2021\n21 Destination NSW Performance 2020-2021\n29 NSW Tourism Performance 2020-2021\n38 Visitor Snapshot: NSW Year Ending June 2021\n40 Key Achievements 2020-2021\n42 REVIEW\n43 Engagement and Development\n48 Consumer Marketing\n51 Events\n56 People and Culture\n57 Corporate Services\n59 APPENDICES\n60 Destination NSW Senior Executive\n61 Human Resources\n62 Senior Executive Profile\n63 Corporate Governance\n69 NSW Cyber Security Policy\n70 Internal Audit and Risk Management\n72 Policies and Programs\n73 Operations\n73 Management Activities\n75 Grants\n85 Financial Management\n88 FINANCIAL STATEMENTS\n89 Financial Statements for the Year Ended 30 June 2021\n96 Notes to the Financial Statements\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 59]\nAppendices\nContents\n60 Destination NSW Senior Executive\n61 Human Resources\n62 Senior Executive Profile\n63 Corporate Governance\n69 NSW Cyber Security Policy\n70 Internal Audit and Risk Management\n72 Policies and Programs\n73 Operations\n73 Management Activities\n75 Grants\n85 Financial Management\nDESTINATION NSW // Annual Report 2020-2021 Page 59\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [pages 1,2]\n[Page 1]\n0044 —— MMAANNAAGGEEMMEENNTT && AACCCCOOUUNNTTAABBIILLIITTYY Destination NSW Annual Report 2023-2024\nBOARD COMMITTEES The attendance record of the members following Acts and the Regulations Table A: Number of applications by type of applicant and outcome*\nwas: Anne Loveridge AM (4/4), The made under those Acts:\nAudit and Risk Committee\nHon.\n  Source: `annual-reports/2023-24.pdf (https://cdn.sanity.io/files/faycjvmy/production/44e52ec0be43a683a3f2d6bb7905dbfe41dd2f47.pdf/DNSW Annual Report 2023-24.pdf)`\n- George Souris AM (4/4) and Anna Refuse to\nThe Committee has an important role Guillan AM (4/4). • Destination NSW Act 2011 No 21 Access Access Access Information Refuse to confirm/\nInformation deny Application\nin risk management and audit through • Major Events Act 2009 No 73 granted granted refused already deal with\nnot held whether withdrawn\nendorsement of internal and external BUSINESS EVENTS SYDNEY (jointly with the Minister for Sport) in full in part in full available application information\naudit plans, review of audit reports is held\nand the review of risk assessment Destination NSW has two board From 1 April 2024, by Administrative\nand management. members on the Business Events Arrangements (Administrative\nSydney Board: Changes—Miscellaneous) Order 2024, Media 1 1\nThis committee also ensures the the Destination NSW Staff Agency was\nsound financial position of Destination The Hon.\n  Source: `annual-reports/2023-24.pdf (https://cdn.sanity.io/files/faycjvmy/production/44e52ec0be43a683a3f2d6bb7905dbfe41dd2f47.pdf/DNSW Annual Report 2023-24.pdf)`\n- [Page 5]\nContents\n6 Acknowledgment of Country\n7 Chairman’s Foreword\n9 ORGANISATION\n10 About Destination NSW\n12 Board Members\n17 Organisational Structure 2021-2022\n18 CEO’s Review of the Year\n21 Financial Overview 2021-2022\n22 Destination NSW Performance 2021-2022\n30 NSW Tourism Performance 2021-2022\n39 Visitor Snapshot: NSW Year Ending June 2022\n42 REVIEW\n43 Consumer Marketing\n48 Vivid Sydney\n51 Events\n56 Policy, Product and Engagement\n60 People and Culture\n62 Corporate Services\n64 APPENDICES\n65 Destination NSW Senior Executive\n66 Human Resources\n67 Senior Executive Profile\n68 Corporate Governance\n74 NSW Cyber Security Policy\n75 Internal Audit and Risk Management Attestation Statement\n77 Policies and Programs\n78 Operations\n79 Management Activities\n81 Grants\n90 Financial Management\n93 FINANCIAL STATEMENTS\n97 Financial Statements for the Year Ended 30 June 2022\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n- [Page 64]\nAppendices\nContents\n65 Destination NSW Senior Executive\n66 Human Resources\n67 Senior Executive Profile\n68 Corporate Governance\n74 NSW Cyber Security Policy\n75 Internal Audit and Risk Management\n77 Policies and Programs\n78 Operations\n79 Management Activities\n81 Grants\n90 Financial Management\nDESTINATION NSW // Annual Report 2021-2022 Page 64\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n- Membership\nThe chair and members of the Audit and Risk Committee are:\n• [ Independent] Chair, Anne Loveridge, Appointed as ARC Chair from 28 January 2022\n(Appointment 2 August 2021 to 1 August 2024)\n• [Independent] Member 1, Sally Loane,\n(Appointment 13 April 2022 to 12 April 2025) (ARC Chair until 27 January 2022)\n• [Independent] Member 2, The Hon.\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n\n## Corporate Values and Operating Culture\n\n- We Culturally and Linguistically Diverse communities and provides\nwill continue to support staff to acknowledge and celebrate customised translations of its sydney.com website in key\ndiversity, with involvement in NAIDOC week, LGBTIQA+ community and visitor languages such as Simplified Chinese,\ncelebrations, charity fundraisers, and promote behaviour Mandarin, Japanese, Korean and German.\nin line with the Destination NSW values of Excellence,\nDestination NSW has actively supported multiculturalism\nCollaboration, Respect, Agility, Passion and Ownership.\nthrough the Regional Event Fund, some of which moved online\nWe look forward to partnering with the Investment NSW HR\ndue to COVID-19.\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [pages 72,73]\nplified Chinese,\ncelebrations, charity fundraisers, and promote behaviour Mandarin, Japanese, Korean and German.\nin line with the Destination NSW values of Excellence,\nDestination NSW has actively supported multiculturalism\nCollaboration, Respect, Agility, Passion and Ownership.\nthrough the Regional Event Fund, some of which moved online\nWe look forward to partnering with the Investment NSW HR\ndue to COVID-19.\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 21]\nORGANISATION\nDestination NSW Performance 2019-2020\nStrategic Objective 1:\nPosition Sydney & New South Wales as world-leading tourism and events destinations\nTarget Actual %\nKey Performance Indicators Comment\n2019-2020 2019-2020 Achieved\nGrowth in total NSW visitor nights (million)\nTotal 205.7 168.6 82.0%\nDomestic 98.1 98.8 100.8%\nInternational 107.6 69.7 64.8%\nGrowth in total NSW overnight expenditure ($billion)\nTotal 35.5 26.1 73.4%\nDomestic 19.8 18.1 91.4%\nInternational 15.6 8.0 51.2%\nMedia Exposure\nNo. of media articles 15,202 16,582 109.1% Exceeded\nEquivalent Advertising Value $202,107,063 $117,038,801 57.9% Note 1\nNo. of supported media visits to Sydney and\n269 195 72.5% Note 1\nregional destinations\nMedia distribution/ pitches / service engagements 122,774 35,019 28.5% Note 1\nConsumer Response to Marketing Activity\nVisits to tourism & events consumer websites\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2019-2020 2019-2020 Achieved\nMedia Exposure\nNo. of media articles generated 15,202 16,582 109.1% Exceeded\nEquivalent Advertising Value $202,107,063 $117,038,801 57.9% Note 1\nNo. of supported media visits to Sydney and\n269 195 72.5% Note 1\nregional destinations\nMedia distribution/ pitches / service\n122,774 35,019 28.5% Note 1\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2019-2020 2019-2020 Achieved\nNo. of trade missions & events 5 3 60% Note 2\nNo. of New South Wales businesses\n180 67 37% Note 2\nattending trade missions\nNo. of trade familiarisations 57 29 50% Note 2\nNo. of trade familiarisation participants 537 289 54% Note 2\nNo. of workshops delivered 25 22 88% Note 2\nNo.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 82]\nAPPENDICES\nInternal Audit and Risk Management Attestation Statement\nfor the 2019-2020 Financial Year for Destination NSW\nThe Board of Destination NSW is of the opinion that Destination NSW has internal audit and risk management processes in\noperation that are, excluding the exceptions described below, compliant with the core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nFor each requirement, please\nCORE REQUIREMENTS specify whether compliant,\nnon-compliant, or in transition\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk management in the agency Compliant\nA risk management framework that is appropriate to the agency has been established and\n1.2 Compliant\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.\n  Source: `annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)`\n- [Page 21]\nORGANISATION\nDestination NSW Performance 2020-2021\nStrategic Objective 1:\nPosition Sydney and New South Wales as world-leading tourism and events destination\nTarget Actual %\nKey Performance Indicators Comment\n2020-2021 2020-2021 Achieved\nTotal NSW visitor nights (million)\nTotal 168.6 107.8 63.9%\nDomestic 98.9 103.5 104.8%\nInternational 69.7 4.3 6.2%\nTotal NSW overnight expenditure ($billion)\nTotal 26.1 19.8 75.9%\nDomestic 18.1 19.4 107.2%\nInternational 8.0 0.4 5.0%\nMedia Exposure\nNo. of media articles 16,582 25,705 155%\nEquivalent Advertising Value $117,038,801 $161,947,069 138%\nNo. of supported media visits to Sydney and\n195 205 105%\nregional destinations\nMedia distribution/ pitches / service engagements 40,207 207,139 515%\nConsumer Response to Marketing Activity\nVisits to tourism & events consumer websites\n15,385,866 19,499,850 127% Note 1\n(sydney.com, visitnsw.\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 25]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2020-2021 2020-2021 Achieved\nMedia Exposure\nNo. of media articles generated 16,582 25,705 155%\nEquivalent Advertising Value $117,038,801 $161,947,069 138%\nNo. of supported media visits to Sydney and\n195 205 105%\nregional destinations\nMedia distribution/ pitches / service\n40,207 207,139 515%\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2020-2021 2020-2021 Achieved\nNo. of trade missions & events 5 14 280% Note 1\nNo. of New South Wales businesses\n180 66 37% Note 1\nattending trade missions\nNo. of trade familiarisations 57 21 37% Note 2\nNo. of trade familiarisation participants 537 149 28% Note 2\nNo. of workshops delivered 25 14 56% Note 3\nNo.\n  Source: `annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)`\n- [Page 22]\nORGANISATION\nDestination NSW Performance 2021-2022\nStrategic Objective 1:\nPosition Sydney and New South Wales as world-leading tourism and events destination\nTarget Actual %\nKey Performance Indicators Comment\n2021-2022 2021-2022 Achieved\nTotal NSW visitor nights (million)\nTotal 115.8\nDomestic 85.4\nInternational 30.5\nTotal NSW overnight expenditure ($billion)\nTotal 20.5\nDomestic 17.6\nInternational 2.9\nMedia Exposure\nNo. of media articles 25,705 42,462 165%\nEquivalent Advertising Value $161,947,069 $235,757,296 145%\nNo. of supported media visits to Sydney and\n205 111 54% Note 1\nregional destinations\nMedia distribution/ pitches / service engagements 207,139 1,395,520 673% Note 2\nUnique users of DNSW Media Centre 80,000 138,410 173%\nVisits to DNSW Media Centre 100,000 164,131 164%\nConsumer Response to Marketing Activity\nVisits to tourism & events consumer websites\n  Source: `annual-reports/2049.pdf (https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py <entity>` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2019-20.pdf` - annual-reports - https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf\n- `annual-reports/2020-21.pdf` - annual-reports - https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://cdn.sanity.io/files/faycjvmy/production/44e52ec0be43a683a3f2d6bb7905dbfe41dd2f47.pdf/DNSW Annual Report 2023-24.pdf\n- `annual-reports/2049.pdf` - annual-reports - https://cdn.sanity.io/files/faycjvmy/production/c86c0d86a5bcd5acb5317117d09732049e04050f.pdf/DNSW-Annual-Report-21-22-Accessible_LR.pdf\n- `annual-reports/2081.pdf` - annual-reports - https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf\n- `strategies/Visitor-Economy-Strategy-Document-Accessible.pdf` - strategies - https://cdn.sanity.io/files/faycjvmy/production/3c9663f974fc468621e7469e39908d069668ee16.pdf/Visitor Economy Strategy Document Accessible.pdf\n- `pages/about.html` - pages - https://www.destinationnsw.com.au/about-us\n- `pages/announcements-index.html` - pages - https://www.destinationnsw.com.au/statement-of-business-ethics\n- `pages/annual-reports-index.html` - pages - https://www.destinationnsw.com.au/about-us/annual-reports\n- `pages/annual-reports-index__00.html` - pages - https://www.destinationnsw.com.au/destination-nsw-annual-report-2024-25\n- `pages/homepage.html` - pages - https://www.destinationnsw.com.au/\n- `pages/media-releases-index.html` - pages - https://www.destinationnsw.com.au/category/article/media-release\n- `pages/media-releases-index__02.html`\n\n_…truncated, open the .md file for the full content._",
  "legislation_md": "# Destination NSW - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:30:51.609115+00:00\n**Entity ID**: S-NSW-019\n**Jurisdiction**: NSW\n**Portfolio**: \n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 20\n- Unique legislation references found: 54\n\n| Type | Count |\n|---|---:|\n| Act | 50 |\n| Regulation | 4 |\n\n## Legislation References\n\n### Destination NSW Act 2011\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 22\n**Register search**: https://legislation.nsw.gov.au/search?query=Destination+NSW+Act+2011\n\n**Sources**:\n- `pages/about.html`\n- `pages/announcements-index.html`\n- `pages/media-releases-index__04.html`\n- `pages/structure.html`\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n- `annual-reports/2081.pages.jsonl`\n\n**Evidence contexts**:\n- estination NSW\n\nAbout us\nDestination NSW is the lead agency, champion and voice for the visitor economy within the NSW Government.\nDestination NSW is the lead agency for the visitor economy in the NSW Government – its champion and voice.\nEstablished under the Destination NSW Act 2011, Destination NSW was created through the merger into a single entity of four government-funded entities: Tourism NSW, Events NSW, the Homebush Motor Racing Authority and the Greater Sydney Partnership.\nIts principal purpose is to achieve economic and social b\n  Source: `pages/about.html`\n- onal NSW.\nThe Sunrise State\nArtist Craig Layer created 'The Sunrise State' artwork in 2022 for Destination NSW.\nBoard\nDestination NSW is governed by an independent chairman and a Board of Management. The Minister directs Destination NSW in accordance with the Destination NSW Act 2011 and the NSW Government is represented on the Board by the cluster Secretary.\nLearn more\nOur policies\nThe Public Interest Disclosures Act 2022 (PID Act) came into effect on 1 October 2023 and affects every public sector worker in NSW including non-government o\n  Source: `pages/about.html`\n- or having other dealings with Destination NSW.\nIt outlines the ethical values of Destination NSW and what we expect of ourselves, other organisations and individuals when we interact with them.\nDestination NSW is a NSW Government Agency. It is governed by the Destination NSW Act 2011. Destination NSW has a Board and its Chief Executive Officer is responsible for the management of the Agency.\nDestination NSW incorporates the values of the Government Sector Employment Act into its operations. Destination NSW takes the prevention of fraud an\n  Source: `pages/announcements-index.html`\n- or having other dealings with Destination NSW.\nIt outlines the ethical values of Destination NSW and what we expect of ourselves, other organisations and individuals when we interact with them.\nDestination NSW is a NSW Government Agency. It is governed by the Destination NSW Act 2011. Destination NSW has a Board and its Chief Executive Officer is responsible for the management of the Agency.\nDestination NSW incorporates the values of the Government Sector Employment Act into its operations. Destination NSW takes the prevention of fraud an\n  Source: `pages/media-releases-index__04.html`\n- on is located in the\nDestination NSW Agency Information Guide\npages 9 and 10.\nFurther information\nYou can find out more about your right to information and new ways to access NSW Government information on the\nInformation and Privacy Commission (IPC) website\n.\nDestination NSW Act 2011\nThe Act established Destination NSW as the lead NSW Government agency to achieve economic and social benefits for the people of NSW through the development of the visitor economy and securing of major events.\nLearn more\nResources\nContent Library\nContent Libra\n  Source: `pages/structure.html`\n\n### Government Sector Finance Act 2018\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Finance+Act+2018\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n- `annual-reports/2081.pages.jsonl`\n\n**Evidence contexts**:\n- 025 to support the growth and sustainability of the NSW visitor economy.\nIn addition to reporting on the financial results for the past year, the report looks to the year ahead.\nDestination NSW has compiled the Annual Report in line with requirements from the Government Sector Finance Act 2018 (GSF Act), the Government Sector Finance Regulation 2024, TPG25-10a Group 1 – Annual Report and other NSW Government legislation and policies.\nAcknowledgement of Country\nDestination NSW acknowledges the Traditional Custodians of the lands, skies and waters of\n  Source: `pages/annual-reports-index__00.html`\n- our key achievements and performance in the 2020-2021 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nIt should be noted that Destination NSW requested and was granted an extension of time, in accordance with section 13(3)\nof the Annual Reports (Statutory Bodies) Act 1984, to submit its 2020-2021 Annual Repor\n  Source: `annual-reports/2020-21.pages.jsonl`\n- s financial statements are general purpose financial statements which have been prepared on an accrual basis in accordance with:\n• applicable Australian Accounting Standards (AAS) (which include Australian Accounting Interpretations)\n• the requirements of the Government Sector Finance Act 2018 (GSF Act) and the Government Sector Finance Regulation 2018\n• Treasurer's Directions issued under the GSF Act.\nCertain financial assets and liabilities are measured at fair value. Other financial statement items are prepared in accordance with the\nhistorical\n  Source: `annual-reports/2020-21.pages.jsonl`\n- s our key achievements and performance in the 2021-22 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nYours sincerely,\nChristine McLoughlin AM Steve Cox\nChairman CEO\nDESTINATION NSW // Annual Report 2021-2022 Page 4\n\n[page 5]\nContents\n6 Acknowledgment of Country\n7 Chairman’s Foreword\n9 ORGANISATION\n10 About D\n  Source: `annual-reports/2049.pages.jsonl`\n- s financial statements are general purpose financial statements which have been prepared on an accrual basis in accordance with:\n• applicable Australian Accounting Standards (AAS) (which include Australian Accounting Interpretations)\n• the requirements of the Government Sector Finance Act 2018 (GSF Act) and the Government Sector Finance Regulation 2018\n• Treasurer's Directions issued under the GSF Act.\nCertain financial assets and liabilities are measured at fair value. Other financial statement items are prepared in accordance with the historical\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Public Finance and Audit Act 1983\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Finance+and+Audit+Act+1983\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- 20 for\npresentation to the NSW Parliament.\nThis report has been prepared in accordance with the provisions of the Annual Reports (Statutory Bodies) Act 1984,\nthe Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector Employment Act 2013, the Public\nFinance and Audit Act 1983, and the Public Finance and Audit Regulation 2015.\nYours sincerely,\nJohn Warn Steve Cox\nChairman CEO\nDESTINATION NSW // Annual Report 2019-2020 Page 4\n\n[page 5]\nContents\n7 Chairman’s Foreword\n9 ORGANISATION\n10 About Destination NSW\n12 Board Members\n17 Organis\n  Source: `annual-reports/2019-20.pages.jsonl`\n- 2019-2020 Page 95\n\n[page 96]\nFINANCIAL STATEMENTS\nStatement in accordance\nDESTINATION NSW\nDESTINATION NSW\nStatement by the Chair and Chief Executive Officer\nStatement by the Chair and Chief Executive Officer\nDESTINATION NSW\nPursuant to section 41C (1C) of the Public Finance and Audit Act 1983, and in accordance with a resolution of\nPursuant to section 41C (1C) of the Public Finance and Audit AcSt 1ta98te3,m aennd ti nb ayc cthored aCnchea wiri tah nad re Csohluietiof nE oxf ecutive Officer\nDestination NSW, we state that:\nDestination NSW, we state\n  Source: `annual-reports/2019-20.pages.jsonl`\n- ursuant to section 41C (1C) of the Public Finance and Audit AcSt 1ta98te3,m aennd ti nb ayc cthored aCnchea wiri tah nad re Csohluietiof nE oxf ecutive Officer\nDestination NSW, we state that:\nDestination NSW, we state that:\nPursuant to section 41C (1C) of the Public Finance and Audit Act 1983, and in accordance with a resolution of\n(a) the accompanying financial statements have been prepared in accordance with applicable Australian Accounting\n(a) the accompanying financial statements have been prepared in accordance with applicable Australian Acco\n  Source: `annual-reports/2019-20.pages.jsonl`\n- icable Australian Accounting\nDestination NSW, we state that:\nStandards (which include Australian Accounting Interpretations), the provisions of the Public Finance and Audit\nStandards (which include Australian Accounting Interpretations), the provisions of the Public Finance and Audit\nAct 1983, the applicable clauses of the Public Finance and Audit Regulation 2015, and the Financial Reporting\nAct 1983, the applicable clauses of the Public Finance and Audit Regulation 2015, and the Financial Reporting\n(a) the accompanying financial statements have b\n  Source: `annual-reports/2019-20.pages.jsonl`\n- thtaen ydeaardr sth en ended in\na3c0c Jourdnaen 2c0e2 w0,i tahn Adu osft rtahleiairn f iAncacnocuianlt ipnegr fSotramnadnacred sa nd cash flows for the year then ended in\naccordance with Austr • alian Aarcec oinu natcincgo rSdatanncdea wrditsh section 41B of Public Finance and Audit Act 1983 (PF&A Act) and the\naccordance with Australian Accounting Standards\n• are in accordance with section 41B of Public Finance and Audit Act 1983 (PF&A Act) and the\n• are in accordance with sectiPonu b4l1icB F oinf aPnucbel ica nFdin Aaundciet Ranedg uAlautdioitn\n  Source: `annual-reports/2019-20.pages.jsonl`\n\n### Government Information (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Information+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `pages/about.html`\n- `pages/structure.html`\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n- `other-pdfs/DCITHS-Public-Interest-Disclosure-Policy---Web-version.pages.jsonl`\n\n**Evidence contexts**:\n- and voice for the visitor economy within the NSW Government.\nCareers\nEmbrace the adventure, inspire a journey and feel part of the NSW story by joining the Destination NSW team.\nAccess to information\nHow to access information under the Government Information (Public Access) Act 2009.\nAnnual reports\nDestination NSW Annual Reports provide summaries of the agency’s activities, performance and how public resources were applied during reporting periods.\nOur sites\nDestination NSW has a range of visitor and industry focused websites and social\n  Source: `pages/about.html`\n- s Information\nProactive Release\nGIPA Informal Request\nGIPA Formal Request\nHow do applicants make valid formal access applications?\nA valid formal application for access to information must:\nBe in writing\nState that it is made under the Government Information (Public Access) Act 2009 (NSW)\nHave an Australian postal address for return correspondence\nProvide enough details to help Destination NSW identify the information the applicant wants\nEnclose the application fee of $30\nComplete and submit an\napplication form\nInformation about the proc\n  Source: `pages/structure.html`\n- ess The table below details the total number of access applications\napplications under the Government Information (Public Access) received by the agency during the reporting year (1 July 2019 to\nAct 2009. 30 June 2020).\nPursuant to the Government Information (Public Access)\nAct 2009, Destination NSW reviews each year its release of Valid Applications Invalid Applications\nGovernment information.\n5 1\nAs a result of this review, Destination NSW will continue to do\nthe following:\n1. P roduce a corporate annual report as part of its Destinati\n  Source: `annual-reports/2019-20.pages.jsonl`\n- tants equal to or more than $50,000:\nin Australian Tourism Warehouse Data Limited. Destination\nNSW is also a member of six Destination Networks, which\nConsultant Funding $ Title/Nature are established as companies limited by guarantee.\nGovernment Information (Public Access) Act 2009\nAdvice on recovery In 2020-2021, Destination NSW received two valid access\nPricewaterhouseCoopers $100,000 measures for the Major applications under the Government Information (Public Access)\nEvents Industry in NSW Act 2009.\nPursuant to the Government Informa\n  Source: `annual-reports/2020-21.pages.jsonl`\n- e on recovery In 2020-2021, Destination NSW received two valid access\nPricewaterhouseCoopers $100,000 measures for the Major applications under the Government Information (Public Access)\nEvents Industry in NSW Act 2009.\nPursuant to the Government Information (Public Access) Act\n2009, Destination NSW reviews its release of Government\nStrategy to Re-ignite information each year.\nTourism Industry,\nBevington Consulting Group $299,975 Strategy & Destination As a result of this review, Destination NSW will continue to\nNSW Organisational provid\n  Source: `annual-reports/2020-21.pages.jsonl`\n\n### Government Sector Employment Act 2013\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Employment+Act+2013\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n- `other-pdfs/DCITHS-Public-Interest-Disclosure-Policy---Web-version.pages.jsonl`\n\n**Evidence contexts**:\n- NSW for the financial year ended 30 June 2020 for\npresentation to the NSW Parliament.\nThis report has been prepared in accordance with the provisions of the Annual Reports (Statutory Bodies) Act 1984,\nthe Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector Employment Act 2013, the Public\nFinance and Audit Act 1983, and the Public Finance and Audit Regulation 2015.\nYours sincerely,\nJohn Warn Steve Cox\nChairman CEO\nDESTINATION NSW // Annual Report 2019-2020 Page 4\n\n[page 5]\nContents\n7 Chairman’s Foreword\n9 ORGANISATION\n10 About Dest\n  Source: `annual-reports/2019-20.pages.jsonl`\n- to the NSW Parliament.\nThis report details our key achievements and performance in the 2020-2021 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nIt should be noted that Destination NSW requested and was granted an extension of time, in accordance with section 13(3)\nof the Annual Reports (Statutory Bodies) Act 19\n  Source: `annual-reports/2020-21.pages.jsonl`\n- Agency was abolished following the creation of Investment\nNSW Agency, which provides personnel services to\nDestination NSW.\nPrior to 29 March 2021, the Destination NSW Staff Agency\nwas classified as an Executive Agency pursuant to Part 2 of\nSchedule 1 of the Government Sector Employment Act 2013 and\nfell within the NSW Treasury cluster of the public service.\nThe head of the agency was the Chief Executive Officer of\nDestination NSW, who was responsible for general and\nemployer functions.\nThe Staff Agency’s objective was to provide personnel\nservices t\n  Source: `annual-reports/2020-21.pages.jsonl`\n- n to\nthe NSW Parliament.\nThis report details our key achievements and performance in the 2021-22 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nYours sincerely,\nChristine McLoughlin AM Steve Cox\nChairman CEO\nDESTINATION NSW // Annual Report 2021-2022 Page 4\n\n[page 5]\nContents\n6 Acknowledgment of Country\n7 Chair\n  Source: `annual-reports/2049.pages.jsonl`\n- Agency was\nabolished following the creation of Investment NSW Agency,\nwhich provided personnel services to Destination NSW.\nPrior to 29 March 2021, the Destination NSW Staff Agency\nwas classified as an Executive Agency pursuant to Part 2 of\nSchedule 1 of the Government Sector Employment Act 2013 and\nfell within the NSW Treasury cluster of the public service.\nThe head of the agency was the Chief Executive Officer of\nDestination NSW, who was responsible for general and\nemployer functions.\nThe Staff Agency’s objective was to provide personnel services\nt\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Public Interest Disclosures Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Interest+Disclosures+Act+1994\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- he 2012. To ensure that staff are aware of the contents of the\npublic who use its services and its employees. As a NSW Public Policy and the protections available, as required under s6E (1)\nService Executive Agency, Destination NSW must comply with (b) of the Public Interest Disclosures Act 1994.\nNSW State and Commonwealth Privacy legislation.\nDestination NSW staff have access to the Public Interest\nDuring the reporting year no complaints have been received Disclosures policy from the staff intranet.\nregarding the privacy management of Destination NS\n  Source: `annual-reports/2019-20.pages.jsonl`\n- lings with third parties and in the\nconducting fire and safety audits\nexecution of their duties.\n• Developing risk strategies\nPublic Interest Disclosures • M aintaining appropriate insurance cover with the Treasury\nManaged Fund that covers all classes of risk\nThe Public Interest Disclosures Act 1994 requires Agencies\nto report every six months to the Ombudsman on Public • Reviewing financial management processes.\nInterest Disclosures (PIDs) and to include this information\nin Annual Reports.\nInsurance\nThis report covers those PIDs received during the peri\n  Source: `annual-reports/2019-20.pages.jsonl`\n- ON NSW // Annual Report 2020-2021 Page 67\n\n[page 68]\nAPPENDICES\nCorporate Governance\nCONTINUED\nPrivacy and Personal Information The Destination NSW PID Reporting Policy and Procedure\nwas developed in accordance with the requirements of the\nProtection Act 1998\nPublic Interest Disclosures Act 1994 and approved effective\nDestination NSW respects the privacy of members of the public from June 2012.\nwho use its services and of its employees. As a NSW Public\nTo ensure that staff are aware of the contents of the Policy\nService Executive Agency, Destination\n  Source: `annual-reports/2020-21.pages.jsonl`\n- ployees. As a NSW Public\nTo ensure that staff are aware of the contents of the Policy\nService Executive Agency, Destination NSW must comply with\nand the protections available, as required under s6E (1)(b)\nNSW State and Commonwealth Privacy legislation.\nof the Public Interest Disclosures Act 1994.\nDuring the reporting year, no complaints were received\nDestination NSW staff have access to the Public Interest\nregarding the privacy management of Destination NSW.\nDisclosures policy on the staff intranet.\nDestination NSW has a privacy policy which is revie\n  Source: `annual-reports/2020-21.pages.jsonl`\n- he Public Interest\nDisclosures policy on the staff intranet and have been\nDuring the reporting year, no complaints were received\nprovided training through presentations and workshops on\nregarding the privacy management of Destination NSW.\nthe existence of the Public Interest Disclosures Act 1994.\nDestination NSW has a privacy policy which is reviewed\nregularly. The privacy policy and terms of use documents for\nInternal Audits\nall Destination NSW websites were amended as a result of\nthe General Data Privacy Regulation released by the Destination NSW c\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Annual Reports (Statutory Bodies) Act 1984\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://legislation.nsw.gov.au/search?query=Annual+Reports+%28Statutory+Bodies%29+Act+1984\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- November 2020\nDear Minister,\nWe are pleased to submit the Annual Report of Destination NSW for the financial year ended 30 June 2020 for\npresentation to the NSW Parliament.\nThis report has been prepared in accordance with the provisions of the Annual Reports (Statutory Bodies) Act 1984,\nthe Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector Employment Act 2013, the Public\nFinance and Audit Act 1983, and the Public Finance and Audit Regulation 2015.\nYours sincerely,\nJohn Warn Steve Cox\nChairman CEO\nDESTINATION NSW // An\n  Source: `annual-reports/2019-20.pages.jsonl`\n- l Report of Destination NSW for the financial year ended 30 June 2021 for presentation\nto the NSW Parliament.\nThis report details our key achievements and performance in the 2020-2021 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nIt should be noted that Destination NSW requested and was granted an e\n  Source: `annual-reports/2020-21.pages.jsonl`\n- ctor\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nIt should be noted that Destination NSW requested and was granted an extension of time, in accordance with section 13(3)\nof the Annual Reports (Statutory Bodies) Act 1984, to submit its 2020-2021 Annual Report by 30 November 2021. The one-month\nextension was required due to a delay in Destination NSW receiving audit certification of its 2020-2021 financial statements\nby 31 October 2021 as the Audit Office was working through v\n  Source: `annual-reports/2020-21.pages.jsonl`\n- NSW image library and existing resources. Printing of required compliance copies was undertaken in-house.\nApplication for extension of time\nDestination NSW requested and was granted an extension of time, in accordance with section 13(3) of the Annual Reports (Statutory\nBodies) Act 1984, to submit its 2020-2021 Annual Report by 30 November 2021.\nDESTINATION NSW // Annual Report 2020-2021 Page 86\n\n[page 87]\nMount Warning, Tweed Range\nDDEESSTTIINNAATTIIOONN NNSSWW //// AAnnnnuuaall RReeppoorrtt 22002200--22002211 Page 87\n\n[page 88]\nFinancial\nS\n  Source: `annual-reports/2020-21.pages.jsonl`\n- ual Report of Destination NSW for the financial year ended 30 June 2022 for presentation to\nthe NSW Parliament.\nThis report details our key achievements and performance in the 2021-22 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nYours sincerely,\nChristine McLoughlin AM Steve Cox\nChairman CEO\nDESTIN\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Public Finance and Audit Regulation 2015\n\n**Type**: Regulation\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Finance+and+Audit+Regulation+2015\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- This report has been prepared in accordance with the provisions of the Annual Reports (Statutory Bodies) Act 1984,\nthe Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector Employment Act 2013, the Public\nFinance and Audit Act 1983, and the Public Finance and Audit Regulation 2015.\nYours sincerely,\nJohn Warn Steve Cox\nChairman CEO\nDESTINATION NSW // Annual Report 2019-2020 Page 4\n\n[page 5]\nContents\n7 Chairman’s Foreword\n9 ORGANISATION\n10 About Destination NSW\n12 Board Members\n17 Organisation Chart 2019-2020\n18 CEO’s Review of the Year\n  Source: `annual-reports/2019-20.pages.jsonl`\n- dards (which include Australian Accounting Interpretations), the provisions of the Public Finance and Audit\nStandards (which include Australian Accounting Interpretations), the provisions of the Public Finance and Audit\nAct 1983, the applicable clauses of the Public Finance and Audit Regulation 2015, and the Financial Reporting\nAct 1983, the applicable clauses of the Public Finance and Audit Regulation 2015, and the Financial Reporting\n(a) the accompanying financial statements have been prepared in accordance with applicable Australian Accounting\nDirecti\n  Source: `annual-reports/2019-20.pages.jsonl`\n- andards (which include Australian Accounting Interpretations), the provisions of the Public Finance and Audit\nAct 1983, the applicable clauses of the Public Finance and Audit Regulation 2015, and the Financial Reporting\nAct 1983, the applicable clauses of the Public Finance and Audit Regulation 2015, and the Financial Reporting\n(a) the accompanying financial statements have been prepared in accordance with applicable Australian Accounting\nDirections mandated by the Treasurer;\nDirections mandated by the Treasurer;\nStandards (which include Australian Accou\n  Source: `annual-reports/2019-20.pages.jsonl`\n- f aPnucbel ica nFdin Aaundciet Ranedg uAlautdioitn A 2c0t 1159 83 (PF&A Act) and the\n• Parueb ilnic aFcincoarndcaen acned w Aituhd site Rcteiognu l4a1tiBo no f2 P01u5b lic Finance and Audit Act 1983 (PF&A Act) and the\nPublic Finance and Au dit Regulation 2015\nPublic Finance and Audit Regulation 2015\nMy opinion should be read in conjunction with the rest of this report.\nMy opinion should be read in conjunction with the rest of this report.\nMy opinion should be read in conjunction with the rest of this report.\nMy opinion should be read in conjunction wBita\n  Source: `annual-reports/2019-20.pages.jsonl`\n- ion 41B of Public Finance and Audit Act 1983 (PF&A Act) and the\n• Parueb ilnic aFcincoarndcaen acned w Aituhd site Rcteiognu l4a1tiBo no f2 P01u5b lcico nFsinoalidnacete adn edn Atituyd. i t Act 1983 (PF&A Act) and the\nPublic Finance and Audit Regulation 2015\nPublic Finance and Audit Regulation 2015\nMy opinion should be read in conjunction with the rest of this report.\nMy opinion should be read in conjunction with the rest of this report.\nMy opinion should be read in conjunction with the rest of this report.\nMy opinion should be read in conjunction wBita\n  Source: `annual-reports/2020-21.pages.jsonl`\n\n### Authorised Transaction) Act 2016\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://legislation.nsw.gov.au/search?query=Authorised+Transaction%29+Act+2016\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- eritage 0\nInformation about complaints to Judicial Commission 0\nInformation about authorised transactions under Electricity Network Assets (Authorised\n0\nTransactions) Act 2015\nInformation about authorised transaction under Land and Property Information NSW\n0\n(Authorised Transaction) Act 2016\n* More than one public interest consideration may apply in relation to a particular access application and, if so, each such\nconsideration is to be recorded (but only once per application). This also applies in relation to Table E.\nTABLE E: OTHER PUBLIC INTER\n  Source: `annual-reports/2019-20.pages.jsonl`\n- eritage 0\nInformation about complaints to Judicial Commission 0\nInformation about authorised transactions under Electricity Network Assets (Authorised\n0\nTransactions) Act 2015\nInformation about authorised transaction under Land and Property Information NSW\n0\n(Authorised Transaction) Act 2016\n* More than one public interest consideration may apply in relation to a particular access application and, if so, each such consideration is to be recorded (but only once per application). This also\napplies in relation to Table E.\nTABLE E: OTHER PUBLIC INTER\n  Source: `annual-reports/2020-21.pages.jsonl`\n- complaints to Judicial Commission 0 (see section 54 of the Act)\nInformation about authorised transactions under Electricity Network Assets\n0\n(Authorised Transactions) Act 2015\nInformation about authorised transaction under Land and Property Information NSW\n0\n(Authorised Transaction) Act 2016 Table I: Applications transferred to other agencies under Division 2 of Part 4 of\nthe Act (by type of transfer)\n* More than one public interest consideration may apply in relation to a particular access application and, if so, each such consideration is\nto be\n  Source: `annual-reports/2023-24.pages.jsonl`\n- eritage 0\nInformation about complaints to Judicial Commission 0\nInformation about authorised transactions under Electricity Network Assets (Authorised\n0\nTransactions) Act 2015\nInformation about authorised transaction under Land and Property Information NSW\n0\n(Authorised Transaction) Act 2016\n* More than one public interest consideration may apply in relation to a particular access application and, if so, each such consideration is to be recorded (but only once per application).\nThis also applies in relation to Table E.\nTABLE E: OTHER PUBLIC INTER\n  Source: `annual-reports/2049.pages.jsonl`\n\n### APPENDICES Corporate Governance CONTINUED Government Information (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=APPENDICES+Corporate+Governance+CONTINUED+Government+Information+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- a Limited. Destination\nNSW is also a member of seven Destination Networks, which\nare established as companies limited by guarantee.\nDESTINATION NSW // Annual Report 2021-2022 Page 69\n\n[page 70]\nAPPENDICES\nCorporate Governance\nCONTINUED\nGovernment Information (Public Access) Act 2009\nA detailed breakdown of the types and nature of the requests is provided in the following tables.\nTABLE A: NUMBER OF APPLICATIONS BY TYPE OF APPLICANT AND OUTCOME*\nRefuse to\nAccess Access Access Information Refuse to confirm/\nInformation Application\ngranted g\n  Source: `annual-reports/2049.pages.jsonl`\n- 10 of the Act) 0\nTotal number of invalid applications received 0\nInvalid applications that subsequently became valid applications 0\nDESTINATION NSW // Annual Report 2021-2022 Page 70\n\n[page 71]\nAPPENDICES\nCorporate Governance\nCONTINUED\nGovernment Information (Public Access) Act 2009 CONTINUED\nTABLE D: CONCLUSIVE PRESUMPTION OF OVERRIDING PUBLIC INTEREST AGAINST DISCLOSURE: MATTERS LISTED IN SCHEDULE 1 TO ACT\nNumber of times consideration used*\nOverriding secrecy laws 0\nCabinet information 0\nExecutive Council information 0\nContempt 0\nLega\n  Source: `annual-reports/2049.pages.jsonl`\n- culture, economy and general matters 0\nSecrecy provisions 0\nExempt documents under interstate Freedom of Information legislation 0\nDESTINATION NSW // Annual Report 2021-2022 Page 71\n\n[page 72]\nAPPENDICES\nCorporate Governance\nCONTINUED\nGovernment Information (Public Access) Act 2009 CONTINUED\nTABLE F: TIMELINES\nNumber of applications\nDecided within the statutory timeframe (20 days plus any extensions) 3\nDecided after 35 days (by agreement with applicant) 0\nNot decided within time (deemed refusal) 0\nTotal 3\nTABLE G: NUMBER OF APPLICATIONS\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Annual Reports (Statutory Bodies) Regulation 2015\n\n**Type**: Regulation\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Annual+Reports+%28Statutory+Bodies%29+Regulation+2015\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- ubmit the Annual Report of Destination NSW for the financial year ended 30 June 2020 for\npresentation to the NSW Parliament.\nThis report has been prepared in accordance with the provisions of the Annual Reports (Statutory Bodies) Act 1984,\nthe Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector Employment Act 2013, the Public\nFinance and Audit Act 1983, and the Public Finance and Audit Regulation 2015.\nYours sincerely,\nJohn Warn Steve Cox\nChairman CEO\nDESTINATION NSW // Annual Report 2019-2020 Page 4\n\n[page 5]\nContents\n7 Chair\n  Source: `annual-reports/2019-20.pages.jsonl`\n- ar ended 30 June 2021 for presentation\nto the NSW Parliament.\nThis report details our key achievements and performance in the 2020-2021 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nIt should be noted that Destination NSW requested and was granted an extension of time, in accordance with section 13(3)\nof t\n  Source: `annual-reports/2020-21.pages.jsonl`\n- year ended 30 June 2022 for presentation to\nthe NSW Parliament.\nThis report details our key achievements and performance in the 2021-22 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nYours sincerely,\nChristine McLoughlin AM Steve Cox\nChairman CEO\nDESTINATION NSW // Annual Report 2021-2022 Page 4\n\n[page 5]\nC\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Major Events Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Major+Events+Act+2009\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- ris AM\nThe Minister for Jobs, Investment, Tourism and Western\nAmy Brown (appointed 29 March 2021) Sydney administers the following Acts and the Regulations\nmade under those Acts:\nSteve Cox\nDestination NSW Act 2011 No 21\nJohn Warn (Chairman until 7 March 2021)\nMajor Events Act 2009 No 73\nDavid Baffsky AO (until 14 April 2021)\nMotor Sports (World Rally Championship) Act 2009 No 55\nMichael Pratt AM (until 19 November 2020)\nMotor Racing (Sydney and Newcastle) Act 2008 No 106.\nKim Curtain (20 November 2020 to 28 March 2021)\nAs part of the M\n  Source: `annual-reports/2020-21.pages.jsonl`\n- ittee\nHon. George Souris AM (4/4) and Anna Refuse to\nThe Committee has an important role Guillan AM (4/4). • Destination NSW Act 2011 No 21 Access Access Access Information Refuse to confirm/\nInformation deny Application\nin risk management and audit through • Major Events Act 2009 No 73 granted granted refused already deal with\nnot held whether withdrawn\nendorsement of internal and external BUSINESS EVENTS SYDNEY (jointly with the Minister for Sport) in full in part in full available application information\naudit plans, review of audit\n  Source: `annual-reports/2023-24.pages.jsonl`\n- hristine\nthe Regulations made under those Acts:\nMcLoughlin AM (5/6), Russell Balding AO (6/6), Rod McGeoch\nAO (6/6), Sally Loane (6/6), The Hon. George Souris AM (6/6), Destination NSW Act 2011 No 21\nRebekah Horne (4/6), Anne Loveridge (5/5), Amy Brown (5/6),\nMajor Events Act 2009 No 73\nSteve Cox (6/6) and Margaret Jack AM (4/5).\nMotor Sports Events Act 2022 No 11\nDESTINATION NSW // Annual Report 2021-2022 Page 68\n\n[page 69]\nAPPENDICES\nCorporate Governance\nCONTINUED\nConsultants Government Information (Public Access)\nAct 2009\nConsultant\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Motor Racing (Sydney and Newcastle) Act 2008\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Motor+Racing+%28Sydney+and+Newcastle%29+Act+2008\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- AM\nDestination NSW Act 2011 No 21\nMichael Pratt AM\nMajor Events Act 20019 No 73\nSteve Cox (CEO, Destination NSW – appointed 4 May 2020)\nMotor Sports (World Rally Championship) Act 2009 No 55\nSandra Chipchase (former CEO – until 31 December 2019)\nMotor Racing (Sydney and Newcastle) Act 2008 No 106.\nStephen Mahoney (A/CEO – 16 December 2019 to 4 May 2020)\nConsultants\nRebekah Horne was appointed to the Destination NSW Board\non 17 July 2020.\nConsultants equal to or more than $50,000:\nBoard Meetings\nConsultant Funding $ Title/Nature\nDestination NSW\n  Source: `annual-reports/2019-20.pages.jsonl`\n- Steve Cox\nDestination NSW Act 2011 No 21\nJohn Warn (Chairman until 7 March 2021)\nMajor Events Act 2009 No 73\nDavid Baffsky AO (until 14 April 2021)\nMotor Sports (World Rally Championship) Act 2009 No 55\nMichael Pratt AM (until 19 November 2020)\nMotor Racing (Sydney and Newcastle) Act 2008 No 106.\nKim Curtain (20 November 2020 to 28 March 2021)\nAs part of the Machinery of Government changes in 2021,\nDestination NSW is now part of Investment NSW within the\nBoard Meetings\nDepartment of Premier and Cabinet moving from the\nThe Destination NSW Board\n  Source: `annual-reports/2020-21.pages.jsonl`\n- cts and the Regulations made under those Acts:\nAmy Brown (until 19 September 2022)\nDestination NSW Act 2011 No 21\nSteve Cox\nMajor Events Act 2009 No 73\nMargaret Jack AM (until 12 April 2022)\nMotor Sports (World Rally Championship) Act 2009 No 55\nMotor Racing (Sydney and Newcastle) Act 2008 No 106.\nBoard Meetings\nFrom 13 April, the Minister for Jobs, Investment, Tourism\nThe Destination NSW Board met on six occasions during 2021-\nand Western Sydney administered the following Acts and\n22. The attendance record of the members was, Christine\nthe Reg\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Motor Sports (World Rally Championship) Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Motor+Sports+%28World+Rally+Championship%29+Act+2009\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- y administer the following Acts and the\nSally Loane\nRegulations made under those Acts:\nThe Hon. George Souris AM\nDestination NSW Act 2011 No 21\nMichael Pratt AM\nMajor Events Act 20019 No 73\nSteve Cox (CEO, Destination NSW – appointed 4 May 2020)\nMotor Sports (World Rally Championship) Act 2009 No 55\nSandra Chipchase (former CEO – until 31 December 2019)\nMotor Racing (Sydney and Newcastle) Act 2008 No 106.\nStephen Mahoney (A/CEO – 16 December 2019 to 4 May 2020)\nConsultants\nRebekah Horne was appointed to the Destination NSW Board\non 17 July 2020.\nCo\n  Source: `annual-reports/2019-20.pages.jsonl`\n- d 29 March 2021) Sydney administers the following Acts and the Regulations\nmade under those Acts:\nSteve Cox\nDestination NSW Act 2011 No 21\nJohn Warn (Chairman until 7 March 2021)\nMajor Events Act 2009 No 73\nDavid Baffsky AO (until 14 April 2021)\nMotor Sports (World Rally Championship) Act 2009 No 55\nMichael Pratt AM (until 19 November 2020)\nMotor Racing (Sydney and Newcastle) Act 2008 No 106.\nKim Curtain (20 November 2020 to 28 March 2021)\nAs part of the Machinery of Government changes in 2021,\nDestination NSW is now part of Investment NSW within t\n  Source: `annual-reports/2020-21.pages.jsonl`\n- he following\nAnne Loveridge (appointed 2 August 2021)\nActs and the Regulations made under those Acts:\nAmy Brown (until 19 September 2022)\nDestination NSW Act 2011 No 21\nSteve Cox\nMajor Events Act 2009 No 73\nMargaret Jack AM (until 12 April 2022)\nMotor Sports (World Rally Championship) Act 2009 No 55\nMotor Racing (Sydney and Newcastle) Act 2008 No 106.\nBoard Meetings\nFrom 13 April, the Minister for Jobs, Investment, Tourism\nThe Destination NSW Board met on six occasions during 2021-\nand Western Sydney administered the following Acts and\n22. The atte\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Under the Destination NSW Act 2011\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Under+the+Destination+NSW+Act+2011\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n- `annual-reports/2081.pages.jsonl`\n\n**Evidence contexts**:\n- ).\nThe Group is consolidated as part of the NSW Total Sector Accounts and falls within the NSW Treasury Cluster.\nThe Group's main aim is to achieve economic and social benefits for the people of New South Wales by developing tourism and\nsecuring major events.\nUnder the Destination NSW Act 2011, Destination NSW cannot employ any staff but may arrange for the use of the services of\nany staff (whether by way of secondment or otherwise) to enable the Group to exercise its functions. The Agency provides\npersonnel services to Destination NSW.\nThe Agency\n  Source: `annual-reports/2019-20.pages.jsonl`\n- SW Total Sector Accounts and falls within the NSW Department of Enterprise, Investment and Trade\nCluster (DEIT).\nThe Group's main aim is to achieve economic and social benefits for the people of New South Wales by developing tourism and securing major\nevents.\nUnder the Destination NSW Act 2011, Destination NSW cannot employ any staff but may arrange for the use of the services of any staff (whether\nby way of secondment or otherwise) to enable the Group to exercise its functions. Accordingly, Investment NSW (INSW) provided employee\nservices to Desti\n  Source: `annual-reports/2049.pages.jsonl`\n- . The Entity’s financial statements have been prepared on a going concern basis, which contemplates the continuity of normal\noperating activity and the realisation of assets and the settlement of liabilities in the normal course of operations. The Entity held\nUnder the Destination NSW Act 2011, Destination NSW cannot employ any staff but may arrange for the use of the services of cash on hand and at bank as at 30 June 2025 of $67.066m (30 June 2024: $76.009m). The Entity receives annual grants from\nany staff (whether by way of secondment or otherwi\n  Source: `annual-reports/2081.pages.jsonl`\n\n### Hon. George Souris AM Destination NSW Act 2011\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Hon.+George+Souris+AM+Destination+NSW+Act+2011\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n\n**Evidence contexts**:\n- Hon. George Souris AM and Steve Cox.\nDavid Baffsky AO\nLegal Change\nMargaret Jack AM\nRod McGeoch AO The Treasurer and Minister for Jobs, Investment, Tourism\nand Western Sydney administer the following Acts and the\nSally Loane\nRegulations made under those Acts:\nThe Hon. George Souris AM\nDestination NSW Act 2011 No 21\nMichael Pratt AM\nMajor Events Act 20019 No 73\nSteve Cox (CEO, Destination NSW – appointed 4 May 2020)\nMotor Sports (World Rally Championship) Act 2009 No 55\nSandra Chipchase (former CEO – until 31 December 2019)\nMotor Racing (Sydney and Newcastle) Act 2\n  Source: `annual-reports/2019-20.pages.jsonl`\n\n### Steve Cox Destination NSW Act 2011\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Steve+Cox+Destination+NSW+Act+2011\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- ris AM and Steve Cox.\nSally Loane\nRod McGeoch AO Legal Change\nThe Hon. George Souris AM\nThe Minister for Jobs, Investment, Tourism and Western\nAmy Brown (appointed 29 March 2021) Sydney administers the following Acts and the Regulations\nmade under those Acts:\nSteve Cox\nDestination NSW Act 2011 No 21\nJohn Warn (Chairman until 7 March 2021)\nMajor Events Act 2009 No 73\nDavid Baffsky AO (until 14 April 2021)\nMotor Sports (World Rally Championship) Act 2009 No 55\nMichael Pratt AM (until 19 November 2020)\nMotor Racing (Sydney and Newcastle) Act 2008 No 1\n  Source: `annual-reports/2020-21.pages.jsonl`\n\n### GSF Act) and the Government Sector Finance Regulation 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=GSF+Act%29+and+the+Government+Sector+Finance+Regulation+2018\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- urpose financial statements which have been prepared on an accrual basis in accordance with:\n• applicable Australian Accounting Standards (AAS) (which include Australian Accounting Interpretations)\n• the requirements of the Government Sector Finance Act 2018 (GSF Act) and the Government Sector Finance Regulation 2018\n• Treasurer's Directions issued under the GSF Act.\nCertain financial assets and liabilities are measured at fair value. Other financial statement items are prepared in accordance with the\nhistorical cost convention except where specified otherwise.\nJudgements\n  Source: `annual-reports/2020-21.pages.jsonl`\n- urpose financial statements which have been prepared on an accrual basis in accordance with:\n• applicable Australian Accounting Standards (AAS) (which include Australian Accounting Interpretations)\n• the requirements of the Government Sector Finance Act 2018 (GSF Act) and the Government Sector Finance Regulation 2018\n• Treasurer's Directions issued under the GSF Act.\nCertain financial assets and liabilities are measured at fair value. Other financial statement items are prepared in accordance with the historical\ncost convention except where specified otherwise.\nKey judgem\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Government Sector Finance Regulation 2018\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Finance+Regulation+2018\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- 2020-2021 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nIt should be noted that Destination NSW requested and was granted an extension of time, in accordance with section 13(3)\nof the Annual Reports (Statutory Bodies) Act 1984, to submit its 2020-2021 Annual Report by 30 November 2021. The one-month\nextension was\n  Source: `annual-reports/2020-21.pages.jsonl`\n- he 2021-22 financial year. It has been prepared in accordance\nwith the Annual Reports (Statutory Bodies) Act 1984, the Annual Reports (Statutory Bodies) Regulation 2015, the Government Sector\nEmployment Act 2013, the Government Sector Finance Act 2018 and the Government Sector Finance Regulation 2018.\nYours sincerely,\nChristine McLoughlin AM Steve Cox\nChairman CEO\nDESTINATION NSW // Annual Report 2021-2022 Page 4\n\n[page 5]\nContents\n6 Acknowledgment of Country\n7 Chairman’s Foreword\n9 ORGANISATION\n10 About Destination NSW\n12 Board Members\n17 Organisational\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Information (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Information+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2081.pages.jsonl`\n\n**Evidence contexts**:\n- ormation Refuse to deny Application\ngranted granted refused already deal with\nClass 3 contracts. not held whether withdrawn\nPursuant to the Government Destination NSW received one informal in full in part in full available application information\nInformation (Public Access) Act 2009, Destination NSW aims to strike a is held\napplication during the reporting period.\nDestination NSW reviews its release of balance to provide information to\nGovernment information each year. the public, while acknowledging the A detailed breakdown of the types\n  Source: `annual-reports/2023-24.pages.jsonl`\n- partly\nyet determined. and copies of Class 3 contracts.\nA detailed breakdown of the types and personal – – – – – – – –\nPursuant to the Government Destination NSW aims to strike a nature of the requests is provided in information\napplications and\nInformation (Public Access) Act 2009, balance to provide information to the following tables.\npartly other\nDestination NSW reviews its release of the public, while acknowledging the\nGovernment information each year. resources of Destination NSW and the\n* A “personal information application” is a\n  Source: `annual-reports/2081.pages.jsonl`\n\n### NSW Government Information Protection Act 1998\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=NSW+Government+Information+Protection+Act+1998\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- reet, The Rocks, NSW, 2000 or by\nrecommendations from these audits.\ntelephone on (02) 9931 1111.\nDestination NSW has developed a risk management program\nIn compliance with the provisions of the Privacy and Personal\nto identify and manage risks consistent with NSW Government\nInformation Protection Act 1998, Destination NSW has a Privacy\nguidelines and policy. Risk management aims to safeguard the\nManagement Plan and has a designated Privacy Officer.\npublic, staff, buildings and related assets.\nMechanisms have been established to make Destination NSW\nstaff aware\n  Source: `annual-reports/2019-20.pages.jsonl`\n- 88 Cumberland Street, The Rocks, NSW, 2000 or from these audits.\nby telephone on (02) 9931 1111.\nDestination NSW has developed a risk management program\nIn compliance with the provisions of the Privacy and Personal to identify and manage risks consistent with NSW Government\nInformation Protection Act 1998, Destination NSW has a Privacy guidelines and policy. Risk management aims to safeguard the\nManagement Plan and has a designated Privacy Officer. public, staff, buildings and related assets.\nMechanisms have been established to make Destination NSW\nRisk contro\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Privacy and Personal Information Protection Act 1998\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Privacy+and+Personal+Information+Protection+Act+1998\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- Rocks, NSW, 2000 or by telephone to identify and manage risks consistent with NSW Government\non (02) 9931 1111. guidelines and policy. Risk management aims to safeguard the\npublic, staff, buildings and related assets.\nIn compliance with the provisions of the Privacy and Personal\nInformation Protection Act 1998, Destination NSW has a Privacy Risk controls include:\nManagement Plan and has a designated Privacy Officer.\n• A ssessing corporate risk and conducting internal audits\nMechanisms have been established to make Destination NSW\nstaff aware of the Privacy and Pers\n  Source: `annual-reports/2020-21.pages.jsonl`\n- guidelines and policy. Risk management aims to safeguard the\nManagement Plan and has a designated Privacy Officer. public, staff, buildings and related assets.\nMechanisms have been established to make Destination NSW\nRisk controls include:\nstaff aware of the Privacy and Personal Information Protection Act\n1998 and other privacy obligations. • Assessing corporate risk and conducting internal audits\nIn all staff contracts, staff are required to exercise • Managing ongoing risk, including maintaining registers and\nconfidentiality in their dealings with third parties a\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Public Interest Disclosures Act 2022\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Interest+Disclosures+Act+2022\n\n**Sources**:\n- `pages/about.html`\n- `other-pdfs/DCITHS-Public-Interest-Disclosure-Policy---Web-version.pages.jsonl`\n\n**Evidence contexts**:\n- ion NSW is governed by an independent chairman and a Board of Management. The Minister directs Destination NSW in accordance with the Destination NSW Act 2011 and the NSW Government is represented on the Board by the cluster Secretary.\nLearn more\nOur policies\nThe Public Interest Disclosures Act 2022 (PID Act) came into effect on 1 October 2023 and affects every public sector worker in NSW including non-government organisations that provide services for a government agency.\nEffective governance relies on those who work in the NSW public sector (public off\n  Source: `pages/about.html`\n- [page 1]\nOFFICIAL\nDepartment of Creative Industries,\nTourism, Hospitality and Sport\nPublic Interest Disclosure Policy\nPurpose\nAll agencies in NSW are required to have a Public Interest Disclosure (PID) Policy under section 42\nof the Public Interest Disclosures Act 2022 (PID Act).\nAt the Department of Creative Industries, Tourism, Hospitality and Sport (the Department) we take\nreports of wrongdoing seriously. We are committed to building a ‘speak up’ culture where public\nofficials are encouraged to report any conduct that th\n  Source: `other-pdfs/DCITHS-Public-Interest-Disclosure-Policy---Web-version.pages.jsonl`\n\n### Sector Finance Act 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Sector+Finance+Act+2018\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- consolidated entity as at\n• 3g0iv eJ uan ter u2e0 2a0n,d a fnadir ovife twhe oirf ftihnea nficniaanl cpiearlf opromsfiinatianoncnec oi aaf ln DrdeN pcSoaWrsthi na fgnlo drwe tqsh uefoi rcre omthneesn oytlesid aoarft etthhdee en Gn etointvyde eardsn miante nt Sector Finance Act 2018 (GSF Act), the\n30 June 2020, and of their financial performance and cash flows for the year then ended in\na3c0c Jourdnaen 2c0e2 w0,i tahn Adu osft rtahleiairn f iAncacnocuianlt ipnegr fSotramGnadonavceredrn sam ned ncta Ssehc ftloorw Fsi nfoarn tchee Ryeeagru\n  Source: `annual-reports/2020-21.pages.jsonl`\n- prepared in accordance with Australian Accounting Standards and the applicable\n• In my ohpaivneio bne, ethne p frienpaanrceiadl isnt aatcecmoerdnatsn:c e with Aufisntaranlciaianl Arecpcoorutinntgin rge Squtairnedmaerdnsts a onfd t hthee G aopvpelircnambelen t Sector Finance Act 2018 (GSF Act), the\n• have been prepared in accordance with Australian Accounting Standards and the applicable\nfinancial reporting requirements of the GovGeronvmerennmt Senetc Stoerc Ftoinra Fnincea nAccet R20e1g8u l(aGtioSnF 2A0c1t)8, t(hGeS F Regulation) and the\n  Source: `annual-reports/2049.pages.jsonl`\n\n### APPENDICES Corporate Governance CONTINUED Privacy and Personal Information Public Interest Disclosures Act 1994\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=APPENDICES+Corporate+Governance+CONTINUED+Privacy+and+Personal+Information+Public+Interest+Disclosures+Act+1994\n\n**Sources**:\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- ection 54 of the Act)\nTABLE I: APPLICATIONS TRANSFERRED TO OTHER AGENCIES UNDER DIVISION 2 OF PART 4 OF THE ACT (BY TYPE OF TRANSFER)\nNumber of applications transferred\nAgency-initiated transfers 0\nDESTINATION NSW // Annual Report 2021-2022 Page 72\n\n[page 73]\nAPPENDICES\nCorporate Governance\nCONTINUED\nPrivacy and Personal Information Public Interest Disclosures Act 1994 and approved effective\nfrom June 2012.\nProtection Act 1998\nTo ensure that staff are aware of the contents of the Policy\nDestination NSW respects the privacy of members of the public\nand the protections available, as required under s6E (1)(b)\nwho use its servi\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Act, the Government Sector Finance Regulation 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Act%2C+the+Government+Sector+Finance+Regulation+2018\n\n**Sources**:\n- `annual-reports/2049.pages.jsonl`\n\n**Evidence contexts**:\n- l A usu d (s ewt s rh a Ailci u ahs n ti nr A acc lli cua odn ue A nsc t iAc nuo gsu Stnrtat a inlniag dn a I n rAd tecs rc p (ow rue hnt i atcitnh iog i n nIsnc ) lt; uedrperse Atautisotnrasl)i;an Accounting Interpretations);\n• applicable requirements of the Act, the Government Sector Finance Regulation 2018; and\n• applicable r•eqaupiprelicmaebnlets r eoqf uthiree mAcetn, ttsh eo fG thoev eArnctm, tehnet GSeocvteorrn Fmineannt cSee cRtoerg uFliantaionnc e2 0R1e8g; ualantdion 2018; and\n• Treasurer's directions issued under the Act.\n• Treasurer's •dTirreecatisounrs\n  Source: `annual-reports/2049.pages.jsonl`\n\n### Act, the Government Sector Finance Regulation 2024\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Act%2C+the+Government+Sector+Finance+Regulation+2024\n\n**Sources**:\n- `annual-reports/2081.pages.jsonl`\n\n**Evidence contexts**:\n- Government Sector Finance Act 2018 ('the Act'), I state that\n(a) these financial statements have been prepared in accordance with:\n2.79%\n• Australian Accounting Standards (which includes Australian Accounting Interpretations);\n• applicable requirements of the Act, the Government Sector Finance Regulation 2024; and\nOther contributions\n• Treasurer's directions issued under the Act.\n(b) these financial statements present fairly Destination NSW's financial position as at 30 June 2025 and the financial\n0.55% performance and cash flows for the year then ended; and\nOther\n  Source: `annual-reports/2081.pages.jsonl`\n\n### Association (CLIA). Act 2011\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Association+%28CLIA%29.+Act+2011\n\n**Sources**:\n- `annual-reports/2081.pages.jsonl`\n\n**Evidence contexts**:\n- by the NSW\nwith a diverse range of stakeholders (ATEC) and Cruise Line Industry economy and the people of NSW.\nEstablished under the Destination NSW Destination NSW shapes the sector Government, Destination NSW falls\nacross the state, including: Association (CLIA).\nAct 2011, Destination NSW was created through strategic research, policy within the Department of Creative • D CITHS – as a subsidiary agency,\nthrough the merger into a single leadership, stakeholder engagement, Industries, Tourism, Hospitality • T he agency provides\n  Source: `annual-reports/2081.pages.jsonl`\n\n### Auditing and Government Sector Finance Regulation 2024\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Auditing+and+Government+Sector+Finance+Regulation+2024\n\n**Sources**:\n\n\n_…truncated, open the .md file for the full content._",
  "global_initiatives_md": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "For NSW to be the premier visitor economy in the Asia-Pacific by 2030. [CP p.13]",
    "vision_source_page": 13,
    "purposes": "To deliver social and economic benefits to the people of NSW by growing the visitor economy. [CP p.7]",
    "purposes_source_page": 7,
    "how_we_deliver": "Through strategic research, policy leadership, stakeholder engagement, commercial partnerships and targeted investment in experiences, business support, marketing and events. [CP p.7]",
    "how_we_deliver_source_page": 7,
    "government_priorities": [
      {
        "text": "To grow the visitor economy to $91 billion in annual visitor expenditure by 2035.",
        "source_page": 13
      },
      {
        "text": "$25 billion in regional overnight visitor expenditure by 2030.",
        "source_page": 13
      },
      {
        "text": "$65 billion in total visitor expenditure for NSW by 2030.",
        "source_page": 13
      },
      {
        "text": "$10 billion in domestic day trips by 2030.",
        "source_page": 13
      },
      {
        "text": "$55 billion in overnight visitor expenditure by 2030.",
        "source_page": 13
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Visitor economy growth",
        "description": "To grow the visitor economy to $91 billion in annual visitor expenditure by 2035 through strategic initiatives and partnerships. [AR p.28]",
        "key_activities": [
          "Strategic research",
          "Policy leadership",
          "Stakeholder engagement",
          "Commercial partnerships",
          "Targeted investment"
        ],
        "source_page": 28
      },
      {
        "name": "Outcome 2: Infrastructure, job creation, industry resilience and sustainability",
        "description": "To invest in infrastructure, create jobs, build industry resilience and ensure sustainability for the visitor economy through streamlined processes, major projects and training programs. [AR p.28]",
        "key_activities": [
          "Streamlined licensing and planning",
          "Major projects",
          "Training programs"
        ],
        "source_page": 28
      }
    ],
    "values": [
      "EXCELLENCE",
      "OWNERSHIP",
      "AGILITY",
      "COLLABORATION",
      "PASSION",
      "RESPECT"
    ],
    "values_framework_name": "NSW Visitor Economy Strategy 2030",
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Visitor expenditure (Sydney events)",
        "target": "$536.8 million",
        "source_page": 26
      },
      {
        "code": "CCE02",
        "measure": "Visitor expenditure (regional events)",
        "target": "$307.5 million",
        "source_page": 26
      },
      {
        "code": "CCE03",
        "measure": "Events won or retained for regional NSW",
        "target": "18",
        "source_page": 26
      },
      {
        "code": "CCE04",
        "measure": "Events won or retained for Sydney Metro",
        "target": "20",
        "source_page": 26
      },
      {
        "code": "CCE05",
        "measure": "NSW domestic day trip visitors",
        "target": "81.5 million",
        "source_page": 26
      },
      {
        "code": "CCE06",
        "measure": "NSW domestic overnight visitors",
        "target": "39.2 million",
        "source_page": 26
      },
      {
        "code": "CCE07",
        "measure": "Total NSW visitors",
        "target": "124.6 million",
        "source_page": 26
      },
      {
        "code": "CCE08",
        "measure": "NSW international visitor nights",
        "target": "101.8 million",
        "source_page": 26
      },
      {
        "code": "CCE09",
        "measure": "Total NSW visitor nights",
        "target": "219.5 million",
        "source_page": 26
      },
      {
        "code": "CCE10",
        "measure": "Sport and destination events contracted",
        "target": "$12.8 billion",
        "source_page": 26
      },
      {
        "code": "CCE11",
        "measure": "Domestic visitor expenditure",
        "target": "$29.2 billion",
        "source_page": 26
      },
      {
        "code": "CCE12",
        "measure": "Business events secured by BESydney",
        "target": "73",
        "source_page": 26
      },
      {
        "code": "CCE13",
        "measure": "Business event delegate days spent in Sydney",
        "target": "243,000",
        "source_page": 26
      },
      {
        "code": "CCE14",
        "measure": "Destination events secured",
        "target": "17",
        "source_page": 26
      },
      {
        "code": "CCE15",
        "measure": "Sporting events secured for regional NSW",
        "target": "45",
        "source_page": 26
      },
      {
        "code": "CCE16",
        "measure": "Visitor attraction signposting applications approved",
        "target": "10",
        "source_page": 26
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Visitor expenditure (Sydney events)",
        "result": "$536.8 million",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE02",
        "measure": "Visitor expenditure (regional events)",
        "result": "$307.5 million",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE03",
        "measure": "Events won or retained for regional NSW",
        "result": "18",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE04",
        "measure": "Events won or retained for Sydney Metro",
        "result": "20",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE05",
        "measure": "NSW domestic day trip visitors",
        "result": "81.5 million",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE06",
        "measure": "NSW domestic overnight visitors",
        "result": "39.2 million",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE07",
        "measure": "Total NSW visitors",
        "result": "124.6 million",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE08",
        "measure": "NSW international visitor nights",
        "result": "101.8 million",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE09",
        "measure": "Total NSW visitor nights",
        "result": "219.5 million",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE10",
        "measure": "Sport and destination events contracted",
        "result": "$12.8 billion",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE11",
        "measure": "Domestic visitor expenditure",
        "result": "$29.2 billion",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE12",
        "measure": "Business events secured by BESydney",
        "result": "73",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE13",
        "measure": "Business event delegate days spent in Sydney",
        "result": "243,000",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE14",
        "measure": "Destination events secured",
        "result": "17",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE15",
        "measure": "Sporting events secured for regional NSW",
        "result": "45",
        "status": "Achieved",
        "source_page": 26
      },
      {
        "code": "CCE16",
        "measure": "Visitor attraction signposting applications approved",
        "result": "10",
        "status": "Achieved",
        "source_page": 26
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://cdn.sanity.io/files/faycjvmy/production/832848ae01a2081215c2ee78a08ebfa5d512118e.pdf/Destination NSW Accessible Annual Report 24-25 LOW RES.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "[Page 27]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 6:\nCreate and sustain a high performance organisation\nKey Performance\nTargeted Outcomes Achieved Comment\nIndicators\nOrganisation Key People Management\nEmbedded Value and Culture Ongoing\nGovernance Strategies\nDisability Inclusion Plan review Updated\nCode of Conduct Ongoing\nPerformance Review Process Ongoing\nLearning and Development Ongoing\nWork Health and Safety (WHS) including Health and Wellbeing Ongoing\nNo Workers’ Compensation cases and lost time for injuries Achieved\nDiversity and Inclusion Plan Updated\nWages Policy Outcome Ongoing\nMulticultural Plan review Updated\nOne industrial instrument matter Ongoing\nImproved provision of\nCorporate Operations Policies and Guidelines Ongoing\nOperational Support\nTreasury SAP and GOVConnect Implementation migration Ongoing",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "[Page 27]\nORGANISATION\nDestination NSW Performance 2019-2020\nCONTINUED\nStrategic Objective 6:\nCreate and sustain a high performance organisation\nKey Performance\nTargeted Outcomes Achieved Comment\nIndicators\nOrganisation Key People Management\nEmbedded Value and Culture Ongoing\nGovernance Strategies\nDisability Inclusion Plan review Updated\nCode of Conduct Ongoing\nPerformance Review Process Ongoing\nLearning and Development Ongoing\nWork Health and Safety (WHS) including Health and Wellbeing Ongoing\nNo Workers’ Compensation cases and lost time for injuries Achieved\nDiversity and Inclusion Plan Updated\nWages Policy Outcome Ongoing\nMulticultural Plan review Updated\nOne industrial instrument matter Ongoing\nImproved provision of\nCorporate Operations Policies and Guidelines Ongoing\nOperational Support\nTreasury SAP and GOVConnect Implementation migration Ongoing",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "[Page 82]\nAPPENDICES\nInternal Audit and Risk Management Attestation Statement\nfor the 2019-2020 Financial Year for Destination NSW\nThe Board of Destination NSW is of the opinion that Destination NSW has internal audit and risk management processes in\noperation that are, excluding the exceptions described below, compliant with the core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nFor each requirement, please\nCORE REQUIREMENTS specify whether compliant,\nnon-compliant, or in transition\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk management in the agency Compliant\nA risk management framework that is appropriate to the agency has been established and\n1.2 Compliant\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "[Page 82]\nAPPENDICES\nInternal Audit and Risk Management Attestation Statement\nfor the 2019-2020 Financial Year for Destination NSW\nThe Board of Destination NSW is of the opinion that Destination NSW has internal audit and risk management processes in\noperation that are, excluding the exceptions described below, compliant with the core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nFor each requirement, please\nCORE REQUIREMENTS specify whether compliant,\nnon-compliant, or in transition\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk management in the agency Compliant\nA risk management framework that is appropriate to the agency has been established and\n1.2 Compliant\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "Consolidated Parent\n2021 2020 2021 2020\n$000 $000 $000 $000\n(a) Sale of goods and services\nRendering of Services\nOther services - 234 - 234\n- 234 - 234\nRecognition and Measurement\nRevenue from sale of goods or rendering of services is recognised when the entity satisfies a performance obligation by transferring the\npromised goods or services.\n(b) Grants and contributions\nGrants – NSW Budget Sector Agencies 8,832 7,800 8,832 7,800\nIn kind sponsorship 1,282 3,319 1,282 3,319\nOther grants and contributions with sufficiently specific performance\n12,319 4,269 12,319 4,269\nobligations\nGrants without sufficiently specific performance obligations - Principal\n171,990 121,612 171,990 121,612\nDepartment\n194,423 137,000 194,423 137,000\nRecognition and Measurement\nRevenue from grants and contributions with sufficiently specific performance obligations is recognised as when the Entity satisfies a",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "Consolidated Parent\n2021 2020 2021 2020\n$000 $000 $000 $000\n(a) Sale of goods and services\nRendering of Services\nOther services - 234 - 234\n- 234 - 234\nRecognition and Measurement\nRevenue from sale of goods or rendering of services is recognised when the entity satisfies a performance obligation by transferring the\npromised goods or services.\n(b) Grants and contributions\nGrants – NSW Budget Sector Agencies 8,832 7,800 8,832 7,800\nIn kind sponsorship 1,282 3,319 1,282 3,319\nOther grants and contributions with sufficiently specific performance\n12,319 4,269 12,319 4,269\nobligations\nGrants without sufficiently specific performance obligations - Principal\n171,990 121,612 171,990 121,612\nDepartment\n194,423 137,000 194,423 137,000\nRecognition and Measurement\nRevenue from grants and contributions with sufficiently specific performance obligations is recognised as when the Entity satisfies a",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "[Page 82]\nAPPENDICES\nInternal Audit and Risk Management Attestation Statement\nfor the 2019-2020 Financial Year for Destination NSW\nThe Board of Destination NSW is of the opinion that Destination NSW has internal audit and risk management processes in\noperation that are, excluding the exceptions described below, compliant with the core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nFor each requirement, please\nCORE REQUIREMENTS specify whether compliant,\nnon-compliant, or in transition\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk management in the agency Compliant\nA risk management framework that is appropriate to the agency has been established and\n1.2 Compliant\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "[Page 82]\nAPPENDICES\nInternal Audit and Risk Management Attestation Statement\nfor the 2019-2020 Financial Year for Destination NSW\nThe Board of Destination NSW is of the opinion that Destination NSW has internal audit and risk management processes in\noperation that are, excluding the exceptions described below, compliant with the core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nFor each requirement, please\nCORE REQUIREMENTS specify whether compliant,\nnon-compliant, or in transition\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk management in the agency Compliant\nA risk management framework that is appropriate to the agency has been established and\n1.2 Compliant\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2019-20.pdf (https://cdn.sanity.io/files/faycjvmy/production/9b60b91932912feaae46fdadda1ecd6c0ce91b2f.pdf/destination-nsw-annual-report-2019-2020.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "[Page 25]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2020-2021 2020-2021 Achieved\nMedia Exposure\nNo. of media articles generated 16,582 25,705 155%\nEquivalent Advertising Value $117,038,801 $161,947,069 138%\nNo. of supported media visits to Sydney and\n195 205 105%\nregional destinations\nMedia distribution/ pitches / service\n40,207 207,139 515%\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2020-2021 2020-2021 Achieved\nNo. of trade missions & events 5 14 280% Note 1\nNo. of New South Wales businesses\n180 66 37% Note 1\nattending trade missions\nNo. of trade familiarisations 57 21 37% Note 2\nNo. of trade familiarisation participants 537 149 28% Note 2\nNo. of workshops delivered 25 14 56% Note 3\nNo.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "[Page 25]\nORGANISATION\nDestination NSW Performance 2020-2021\nCONTINUED\nStrategic Objective 4:\nIncrease industry stakeholder and customer engagement\nTarget Actual %\nKey Performance Indicators Comment\n2020-2021 2020-2021 Achieved\nMedia Exposure\nNo. of media articles generated 16,582 25,705 155%\nEquivalent Advertising Value $117,038,801 $161,947,069 138%\nNo. of supported media visits to Sydney and\n195 205 105%\nregional destinations\nMedia distribution/ pitches / service\n40,207 207,139 515%\nengagements\nTarget Actual %\nTrade and Industry Development Comment\n2020-2021 2020-2021 Achieved\nNo. of trade missions & events 5 14 280% Note 1\nNo. of New South Wales businesses\n180 66 37% Note 1\nattending trade missions\nNo. of trade familiarisations 57 21 37% Note 2\nNo. of trade familiarisation participants 537 149 28% Note 2\nNo. of workshops delivered 25 14 56% Note 3\nNo.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "PERCENTAGE OF STAFF BY GRADING: FULL-TIME EQUIVALENT (FTE)\nTotal staff on 30 June 2021 2020-2021 Men Women % Total % Men % Women\nGrade 3–4 $72,635-$79,535 4 1 3 2% 0.5% 1.4%\nGrade 5–6 $85,744 -$94,610 31 6 25 15% 2.9% 12.0%\nGrade 7–8 $97,443-$107,864 37 5 32 18% 2.4% 15.3%\nGrade 9–10 $111,077-$122,404 29 2 27 14% 1.0% 12.9%\nGrade 11–12 $128,473-$148,578 16 5 11 8% 2.4% 5.3%\nSenior Executives Band 1–3 18 6 12 9% 2.9% 5.7%\nOverseas Staff 21 3 18 10% 1.4% 8.6%\nContingent Workforce 53 18 36 26% 8.1% 17.2%\nTotal 209 45 164 100% 21.5% 78.5%\n*Includes 8 staff on Maternity Leave\nSTAFF PROFILE BY EMPLOYMENT BASIS\nTotal staff on 30 June 2021 2020-2021 2019-2020 2018-2019 2017-2018\nPermanent Full-time 111 104 98 119\nPermanent Part-time 12 18 14 14\nTemporary Full-time 14 17 14 10\nTemporary Part-time 1 2 2 0\nSenior Executives 18 18 18 18\nContingent 53 40 52 33\nTotal staff on 30 June 209 199 198 194",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-NSW-019",
      "entity_name": "Destination NSW",
      "folder_name": "Destination-NSW",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "PERCENTAGE OF STAFF BY GRADING: FULL-TIME EQUIVALENT (FTE)\nTotal staff on 30 June 2021 2020-2021 Men Women % Total % Men % Women\nGrade 3–4 $72,635-$79,535 4 1 3 2% 0.5% 1.4%\nGrade 5–6 $85,744 -$94,610 31 6 25 15% 2.9% 12.0%\nGrade 7–8 $97,443-$107,864 37 5 32 18% 2.4% 15.3%\nGrade 9–10 $111,077-$122,404 29 2 27 14% 1.0% 12.9%\nGrade 11–12 $128,473-$148,578 16 5 11 8% 2.4% 5.3%\nSenior Executives Band 1–3 18 6 12 9% 2.9% 5.7%\nOverseas Staff 21 3 18 10% 1.4% 8.6%\nContingent Workforce 53 18 36 26% 8.1% 17.2%\nTotal 209 45 164 100% 21.5% 78.5%\n*Includes 8 staff on Maternity Leave\nSTAFF PROFILE BY EMPLOYMENT BASIS\nTotal staff on 30 June 2021 2020-2021 2019-2020 2018-2019 2017-2018\nPermanent Full-time 111 104 98 119\nPermanent Part-time 12 18 14 14\nTemporary Full-time 14 17 14 10\nTemporary Part-time 1 2 2 0\nSenior Executives 18 18 18 18\nContingent 53 40 52 33\nTotal staff on 30 June 209 199 198 194",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "annual-reports/2020-21.pdf (https://cdn.sanity.io/files/faycjvmy/production/7f386f468da1a7b8911aada875e9b45aa78910eb.pdf/destination-nsw-annual-report-2020-2021.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    }
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