{ "entity_id": "B-004589", "folder": "Economic-Inclusion-Advisory-Committee", "name": "Economic Inclusion Advisory Committee", "type": "Statutory Body", "jurisdiction": "Commonwealth", "portfolio": "Social Services", "website": "https://www.dss.gov.au/committees/economic-inclusion-advisory-committee", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 28, "n_kpi_targets": 10, "n_kpi_results": 13, "n_outcomes": 2, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities. [AR p.11]", "official_site_url": "https://www.dss.gov.au/committees/economic-inclusion-advisory-committee", "source_documents": [ { "type": "annual_report", "title": "PDF format File size 4.39 MB", "url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "corporate_plan", "title": "PDF format File size 2.6 MB", "url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "period": "2025-26", "confidence": "high" }, { "type": "corporate_plan", "title": "PDF format File size 1.83 MB", "url": "https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf", "period": "2024-25", "confidence": "high" }, { "type": "corporate_plan", "title": "PDF format File size 8.29 MB", "url": "https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf", "period": "2023-24", "confidence": "high" }, { "type": "corporate_plan", "title": "PDF format File size 2.06 MB", "url": "https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf", "period": "2022-23", "confidence": "high" }, { "type": "corporate_plan", "title": "PDF format File size 1.8 MB", "url": "https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf", "period": "2021-22", "confidence": "high" }, { "type": "strategie", "title": "PDF format File size 12.1 MB", "url": "https://www.dss.gov.au/system/files/resources/early-years-strategy-2024-2034.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 9.54 MB", "url": "https://www.dss.gov.au/system/files/resources/5481-b-dss-early-years-strategy-er-fa-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 886.67 KB", "url": "https://www.dss.gov.au/system/files/resources/arabic-early-years-strategy-2024-2034.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 1.88 MB", "url": "https://www.dss.gov.au/system/files/resources/simplified-chinese-early-years-strategy-2024-2034.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 905.04 KB", "url": "https://www.dss.gov.au/system/files/resources/hindi-early-years-strategy-2024-2034.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 1.05 MB", "url": "https://www.dss.gov.au/system/files/resources/vietnamese-early-years-strategy-2024-2034.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 1.66 MB", "url": "https://www.dss.gov.au/system/files/resources/early-years-strategy-consultation-report-2023_0.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 7.91 MB", "url": "https://www.dss.gov.au/system/files/resources/consultation-report-early-years-strategy-er-fa-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 2.22 MB", "url": "https://www.dss.gov.au/system/files/resources/early-years-strategy-consultation-report-arabic_0.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 2.26 MB", "url": "https://www.dss.gov.au/system/files/resources/early-years-strategy-consultation-report-simplified-chinese_0.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 3.77 MB", "url": "https://www.dss.gov.au/system/files/resources/why-children-and-their-early-years-matter-evidencesummary-support-early-years-strategy-2024-2034.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "PDF format File size 887.98 KB", "url": "https://www.dss.gov.au/system/files/resources/early-years-strategy-2024-2034-strategy-snapshot.pdf", "period": "2024", "confidence": "medium" } ], "purpose": { "text": "To improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities. [AR p.11]", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 11, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=11" }, "vision": null, "strategic_priorities": [ { "title": "get more people into work", "description": "get more people into work", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 5, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5" }, { "title": "ensure a fair and trusted social security payment system supporting people when and where they need it most", "description": "ensure a fair and trusted social security payment system supporting people when and where they need it most", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 5, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5" }, { "title": "break the cycle of entrenched disadvantage", "description": "break the cycle of entrenched disadvantage", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 5, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5" }, { "title": "enable people to be well connected to their community", "description": "enable people to be well connected to their community", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 5, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5" }, { "title": "end violence in families, relationships and communities", "description": "end violence in families, relationships and communities", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 5, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5" }, { "title": "help parents and carers to support their children’s development", "description": "help parents and carers to support their children’s development", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 5, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5" } ], "values": [ { "name": "impartial", "description": "", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": null }, { "name": "committed to service", "description": "", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": null }, { "name": "accountable", "description": "", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": null }, { "name": "respectful", "description": "", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": null }, { "name": "ethical", "description": "", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": null }, { "name": "stewardship", "description": "", "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Social Security", "description": "A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.", "activities": [ "Support for Families", "Paid Parental Leave", "Support for Seniors", "Financial Support for People with Disability", "Financial Support for Carers", "Working Age Payments", "Student Payments", "Rent Assistance" ], "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 26, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=26" }, { "name": "Outcome 2: Families and Communities", "description": "Contribute to stronger and more resilient individuals, children, families and communities by providing targeted supports.", "activities": [ "Families and Communities" ], "source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "source_page": 27, "source_deep_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=27" } ], "performance_measures": [ { "code": "CO1-1A", "measure": "Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes", "target": "At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time.", "latest_result": "At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time", "status": "Met", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 58, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "C0-2A", "measure": "Proportion of grant applicants and recipients satisfied with their Hub grant experience", "target": "Grant applicant and recipient experience is 70% positive or above.", "latest_result": "", "status": "", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 59, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": null }, { "code": "2.1.7-1A", "measure": "Ensure quality and timely decisions are made on applications to the Scheme", "target": "The Scheme will notify at least ≥25% of survivors about an outcome within 6 months of the date that all required information is received.", "latest_result": "66.7%", "status": "Not met", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 54, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "2.1.7-1B", "measure": "Ensure quality and timely decisions are made on applications to the Scheme", "target": "The Scheme will notify at least ≥50% of survivors about an outcome within 9 months of the date that all required information is received.", "latest_result": "", "status": "", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 54, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": null }, { "code": "2.1.7-1C", "measure": "Ensure quality and timely decisions are made on applications to the Scheme", "target": "The Scheme will notify at least ≥75% of survivors about an outcome within 12 months of the date that all required information is received.", "latest_result": "", "status": "", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 54, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": null }, { "code": "2.1.7-1D", "measure": "Maintain quality decision-making", "target": "The Scheme will maintain quality ≥95% decision-making, with at least 95% of initial determinations reflecting the final outcome.", "latest_result": "", "status": "", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 54, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": null }, { "code": "2.1.7-2A", "measure": "Maximise institution participation with the Scheme", "target": "The Scheme will engage and maintain participation, with institutions on board to cover at least 95% of applications in progress.", "latest_result": "≥ 95% of applications in progress", "status": "Not met", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 55, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "2.1.7-3A", "measure": "Provide survivors a redress payment", "target": "The Scheme will issue at least 80% of eligible survivors an advance payment within 7 days of receiving acceptance documentation.", "latest_result": "80% of survivors a redress payment within 14 days of receiving acceptance documentation", "status": "Not met", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 56, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "2.1.7-3B", "measure": "Provide survivors a redress payment", "target": "The Scheme will issue at least 80% of survivors a redress payment within 14 days of receiving acceptance documentation.", "latest_result": "", "status": "", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 56, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": null }, { "code": "CO1-1A", "measure": "Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes", "target": "At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time.", "latest_result": "At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time", "status": "Met", "target_source_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "target_source_page": 58, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "1.1.1-1A", "measure": "Extent to which families with lower incomes are supported with the costs of raising children through Family Tax Benefit (FTB)", "target": "", "latest_result": "66.7%", "status": "Not met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 33 }, { "code": "1.1.2-1A", "measure": "Extent to which separated parents in the child support system are supporting their children", "target": "", "latest_result": "81.0%", "status": "Not met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 37 }, { "code": "1.2.1-1A", "measure": "Extent to which eligible families use their unreserved entitlement to Paid Parental Leave", "target": "", "latest_result": "96.8%", "status": "Met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 39 }, { "code": "1.3.1-1A", "measure": "Extent to which people over the Age Pension qualification age are supported in their retirement through the Age Pension or other income support", "target": "", "latest_result": "67.0%", "status": "Met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 42 }, { "code": "1.4.1-1A", "measure": "Extent to which people of working age with a profound or severe disability are paid Disability Support Pension", "target": "", "latest_result": "72.6%", "status": "Not met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "1.5.1-1A", "measure": "Extent to which primary carers in Australia are supported by Carer Payment and/or Carer Allowance", "target": "", "latest_result": "Not met", "status": "Not met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "1.6.1-1A", "measure": "Extent to which recipient numbers reflect the number of people who are unable to fully support themselves through work", "target": "", "latest_result": "Partially met", "status": "Partially met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "1.7.1-1A", "measure": "The proportion of Austudy, Youth Allowance and ABSTUDY recipients who are not receiving income support 12 months after exiting student payments", "target": "", "latest_result": "Met", "status": "Met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 }, { "code": "2.1.2-1A", "measure": "Extent to which separated parents in the child support system are supporting their children", "target": "", "latest_result": "81.0%", "status": "Not met", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "result_source_page": 45 } ], "document_alignment_terms": { "must_support": [ "To improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities. [AR p.11]", "get more people into work", "ensure a fair and trusted social security payment system supporting people when and where they need it most", "break the cycle of entrenched disadvantage", "enable people to be well connected to their community", "end violence in families, relationships and communities", "help parents and carers to support their children’s development" ], "watch_terms": [ "Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes", "Proportion of grant applicants and recipients satisfied with their Hub grant experience", "Ensure quality and timely decisions are made on applications to the Scheme", "Ensure quality and timely decisions are made on applications to the Scheme", "Ensure quality and timely decisions are made on applications to the Scheme", "Maintain quality decision-making", "Maximise institution participation with the Scheme", "Provide survivors a redress payment", "Provide survivors a redress payment", "Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes", "Extent to which families with lower incomes are supported with the costs of raising children through Family Tax Benefit (FTB)", "Extent to which separated parents in the child support system are supporting their children" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# Economic Inclusion Advisory Committee — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)\n**Corporate Plan**: [2025-26](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)\n\n## Our purpose / purposes\n\n> To improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities. [AR p.11](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=11) [[CP p.11](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=11)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=11)]\n\n## How we deliver\n\n> We work in partnership with government, non-government organisations and communities to ensure the effective development, management and delivery of evidence-based policies, payments, programs and services to support individuals, families and communities. [AR p.11](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=11) [[CP p.11](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=11)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=11)]\n\n## Government priorities for this department\n\n- get more people into work [[CP p.5](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)]\n- ensure a fair and trusted social security payment system supporting people when and where they need it most [[CP p.5](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)]\n- break the cycle of entrenched disadvantage [[CP p.5](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)]\n- enable people to be well connected to their community [[CP p.5](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)]\n- end violence in families, relationships and communities [[CP p.5](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)]\n- help parents and carers to support their children’s development [[CP p.5](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=5)]\n\n## Outcomes\n\n### Outcome 1: Social Security\nA sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance. [[CP p.26](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=26)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=26)]\n\n**Key activities:**\n- Support for Families\n- Paid Parental Leave\n- Support for Seniors\n- Financial Support for People with Disability\n- Financial Support for Carers\n- Working Age Payments\n- Student Payments\n- Rent Assistance\n\n### Outcome 2: Families and Communities\nContribute to stronger and more resilient individuals, children, families and communities by providing targeted supports. [[CP p.27](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=27)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=27)]\n\n**Key activities:**\n- Families and Communities\n\n## Values and principles\n\n_APS Values_\n\n- impartial\n- committed to service\n- accountable\n- respectful\n- ethical\n- stewardship\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CO1-1A | Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes | At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time. | [CP p.58](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=58)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=58) |\n| C0-2A | Proportion of grant applicants and recipients satisfied with their Hub grant experience | Grant applicant and recipient experience is 70% positive or above. | [CP p.59](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=59)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=59) |\n| 2.1.7-1A | Ensure quality and timely decisions are made on applications to the Scheme | The Scheme will notify at least ≥25% of survivors about an outcome within 6 months of the date that all required information is received. | [CP p.54](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=54)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=54) |\n| 2.1.7-1B | Ensure quality and timely decisions are made on applications to the Scheme | The Scheme will notify at least ≥50% of survivors about an outcome within 9 months of the date that all required information is received. | [CP p.54](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=54)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=54) |\n| 2.1.7-1C | Ensure quality and timely decisions are made on applications to the Scheme | The Scheme will notify at least ≥75% of survivors about an outcome within 12 months of the date that all required information is received. | [CP p.54](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=54)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=54) |\n| 2.1.7-1D | Maintain quality decision-making | The Scheme will maintain quality ≥95% decision-making, with at least 95% of initial determinations reflecting the final outcome. | [CP p.54](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=54)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=54) |\n| 2.1.7-2A | Maximise institution participation with the Scheme | The Scheme will engage and maintain participation, with institutions on board to cover at least 95% of applications in progress. | [CP p.55](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=55)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=55) |\n| 2.1.7-3A | Provide survivors a redress payment | The Scheme will issue at least 80% of eligible survivors an advance payment within 7 days of receiving acceptance documentation. | [CP p.56](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=56)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=56) |\n| 2.1.7-3B | Provide survivors a redress payment | The Scheme will issue at least 80% of survivors a redress payment within 14 days of receiving acceptance documentation. | [CP p.56](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=56)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=56) |\n| CO1-1A | Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes | At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time. | [CP p.58](https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=58)(https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf#page=58) |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| 1.1.1-1A | Extent to which families with lower incomes are supported with the costs of raising children through Family Tax Benefit (FTB) | 66.7% | Not met | [AR p.33](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=33)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=33) |\n| 1.1.2-1A | Extent to which separated parents in the child support system are supporting their children | 81.0% | Not met | [AR p.37](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=37)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=37) |\n| 1.2.1-1A | Extent to which eligible families use their unreserved entitlement to Paid Parental Leave | 96.8% | Met | [AR p.39](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=39)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=39) |\n| 1.3.1-1A | Extent to which people over the Age Pension qualification age are supported in their retirement through the Age Pension or other income support | 67.0% | Met | [AR p.42](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=42)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=42) |\n| 1.4.1-1A | Extent to which people of working age with a profound or severe disability are paid Disability Support Pension | 72.6% | Not met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |\n| 1.5.1-1A | Extent to which primary carers in Australia are supported by Carer Payment and/or Carer Allowance | Not met | Not met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |\n| 1.6.1-1A | Extent to which recipient numbers reflect the number of people who are unable to fully support themselves through work | Partially met | Partially met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |\n| 1.7.1-1A | The proportion of Austudy, Youth Allowance and ABSTUDY recipients who are not receiving income support 12 months after exiting student payments | Met | Met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |\n| 2.1.2-1A | Extent to which separated parents in the child support system are supporting their children | 81.0% | Not met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |\n| 2.1.7-1A | Ensure quality and timely decisions are made on applications to the Scheme | 66.7% | Not met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |\n| 2.1.7-2A | Maximise institution participation with the Scheme | ≥ 95% of applications in progress | Not met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |\n| 2.1.7-3A | Provide survivors a redress payment | 80% of survivors a redress payment within 14 days of receiving acceptance documentation | Not met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |\n| CO1-1A | Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes | At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time | Met | [AR p.45](https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45)(https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf#page=45) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Economic Inclusion Advisory Committee - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:32:16.603821+00:00\n**Entity ID**: B-004589\n**Entity type**: Statutory Body\n**Jurisdiction**: Commonwealth\n**Portfolio**: Social Services\n**Website**: https://www.dss.gov.au/committees/economic-inclusion-advisory-committee\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 1 |\n| corporate-plans | 5 |\n| other-pdfs | 4 |\n| pages | 42 |\n| reviews | 6 |\n| strategies | 12 |\n\n## Executive Readout\n\n### Purpose\n\n- Mission\nPurpose\nFamilies and Disability and\nSocial Security Housing\nCommunities Carers\n1.1 2.1 Families and 3.1 Disability and 4.1 Housing and\nFamily Assistance\nCommunities Carers Homelessness\n1.2 Support for 3.2 National Disability 4.2 Affordable\nSeniors Insurance Scheme Housing\n(NDIS)\n1.3 Financial Support\nfor People\nwith Disability\n1.4 Financial Support\nfor Carers\n1.5 Working Age\nPayments\n1.6 Student Payments\nXP Rent Assistance\nPage | 19\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Target 2022–23 2023–24 2024–25 2025–26\nCommonwealth Rent Assistance CRA reduces CRA reduces CRA reduces CRA reduces\n(CRA) reduces the proportion of the proportion the proportion the proportion the proportion\nrecipient households in \"rental of recipient of recipient of recipient of recipient\nstress\" by at least 25 percentage households in households in households in households in\npoints1 \"rental stress\" \"rental stress\" \"rental stress\" \"rental stress\"\nby at least by at least by at least by at least\n25 percentage 25 percentage 25 percentage 25 percentage\npoints points points points\nRationale\nThis measure demonstrates the effect of CRA in achieving the objective Outcome 1 which aims to deliver:\na sustainable social security system that incentivises self-reliance and supports people who cannot fully\nsupport themselves by providing targeted payments and assistance.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Mission\nPurpose\nSocial Security Families and Disability Housing\nCommunities and Carers\n1.1 Support for Families 4.1 Housing and\n2.1 Families and 3.1 Disability and Carers Homelessness\n1.2 Paid Parental Leave\nCommunities\n3.2 National Disability 4.2 Affordable Housing\n1.3 Support for Seniors\nInsurance Scheme\n(NDIS)\n1.4 Financial Support for\nPeople with Disability\n1.5 Financial Support\nfor Carers\n1.6 Working Age Payments\n1.7 Student Payments\nXP Rent Assistance\nDepartment of Social Services Corporate Plan 2023–24 21\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- [Page 4]\nContents\nPart one: Introduction 1\nSecretary’s foreword 1\nStatement of preparation 3\nOur purpose 4\nOur outcomes 4\nOur programs 4\nOur key activities 4\nOur planning and reporting framework 5\nPart two: Our operating context 6\nOur environment 6\nOur cross government priorities 7\nOur cooperation and collaboration 12\nOur portfolio agencies 12\nOur integrity 12\nOur capability 13\nOur governance 17\nOur risk management 18\nPart three: Our performance 21\nCategorising Data Sources 21\nOutcome 1: Social Security 22\nPrograms and activities 22\nOutcome 2: Families and Communities 42\nPrograms and activities 42\nOutcome 3: Disability and Carers 58\nPrograms and activities 58\nOutcome 4: Housing 76\nPrograms and activities 76\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n\n### Role and Functions\n\n- [Page 180]\nDepartment of Social Services\nNotes to and forming part of the financial statements\nEvents After the Reporting Period\nMachinery of Government Change – 13 May 2025\nAs a result of the Administrative Arrangements Order (AAO) issued on 13 May 2025, the following responsibilities\nwere transferred:\n• the Housing and Homelessness functions from the Social Services portfolio to the Treasury portfolio\n• the responsibility for policy and services for people with disability from the Social Services portfolio to the Health,\nDisability and Ageing portfolio.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- The department’s\nrole is to:\n1. provide policy advice to government on market and workforce issues, including identifying market gaps and\nways to address thin markets and supply gaps for the broader care and support sector\n2. provide policy advice on NDIS pricing and payments, including a project to deliver on bilateral state\nagreements\n3. implement the NDIS Market and Workforce Strategy and NDIS National Workforce plan\n4. report on market effectiveness from a policy perspective, including market KPIs\n5. extend the NDIS demand map to the broader care and support sector\n6. implement market roles and responsibilities with the states and territories, NDIA and NDIS Quality Safeguards\nCommission\nThe department delivers the Boosting the Local Care Workforce Program with EY Australia, the First Peoples\nDisability Network (Australia), and the Community Services Industry Alliance.\n Source: `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)`\n- Target 2021–22 2022–23 2023–24 2024–25\n♦ Recipient Recipient Recipient Recipient\nChanges in recipient numbers align with\nnumbers and numbers and numbers and numbers and\nmovements in the unemployment rate. unemployment unemployment unemployment unemployment\nrate are rate are rate are rate are\npositively positively positively positively\ncorrelated correlated correlated correlated\nRationale\nMeasuring the Extent to which payments are made to, or with respect to, people unable to fully support themselves\naims to demonstrate that people who are temporarily unable to support themselves through work or have a limited\ncapacity to work due to disability or caring responsibilities, are assisted financially.\n Source: `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)`\n- Targeting 500,000 NDIS participants by 30 June 2023, as reflected in the Portfolio Budget Statements 2021-22,\ndemonstrates the effectiveness of the key activity by showing the number of people supported through the NDIS.\n Source: `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)`\n- Target 2022–23 2023–24 2024–25 2025–26\n1.5-1A Changes in Recipient Recipient Recipient Recipient\nrecipient numbers align with numbers and numbers and numbers and numbers and\nmovements in the unemployment unemployment unemployment unemployment\nunemployment rate. rate are rate are rate are rate are\npositively positively positively positively\ncorrelated correlated correlated correlated\nRationale\nMeasuring the Extent to which payments are made to, or with respect to, people unable to fully support\nthemselves aims to demonstrate that people who are temporarily unable to support themselves through work\nor have a limited capacity to work due to disability or caring responsibilities, are assisted financially.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Performance Measure\nUnder review\nTarget 2022–23 2023–24 2024–25 2025–26\nTo be developed\nProgram Outputs\n• Administered outlays\nPage | 41\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n\n### Strategic Priorities\n\n- [Page 4]\nContents\nPart one: Introduction 1\nSecretary’s foreword 1\nStatement of preparation 3\nOur purpose 4\nOur outcomes 4\nOur programs 4\nOur key activities 4\nOur planning and reporting framework 5\nPart two: Our operating context 6\nOur environment 6\nOur cross government priorities 7\nOur cooperation and collaboration 12\nOur portfolio agencies 12\nOur integrity 12\nOur capability 13\nOur governance 17\nOur risk management 18\nPart three: Our performance 21\nCategorising Data Sources 21\nOutcome 1: Social Security 22\nPrograms and activities 22\nOutcome 2: Families and Communities 42\nPrograms and activities 42\nOutcome 3: Disability and Carers 58\nPrograms and activities 58\nOutcome 4: Housing 76\nPrograms and activities 76\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- Our key deliverables for 2025–26 are:\n„ Consider people’s complex circumstances to improve their prospects of employment.\n„ Ensuring a fair and trusted social security payment system supporting people when and\nwhere they need it most, by working with Services Australia to simplify and improve service\ndelivery arrangements.\n„ Working to end family, domestic and sexual violence through the stewardship of the National\nPlan to End Violence against Women and Children 2022–2032 and initiatives such as the Leaving\nViolence Program.\n„ Contributing to the Priority Reforms of the National Agreement on Closing the Gap targets to\nreduce the rate of representation in out-of-home care and family violence by transforming\nhow we work with First Nations people, communities and organisations.\n„ Building resilient individuals, strong families and communities, to break cycles of entrenched\ndisadvantage.\n Source: `corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)`\n- Our Priorities for 2022-23\nThe key priorities that we will deliver on behalf of the Australian Government are:\n ensuring the social security payment system provides support to people when they need it most\n working with key government partners to improve the supply of social and affordable housing,\nincluding for women and children fleeing domestic and family violence\n managing the abolition of the Cashless Debit Card program and ensuring support is in place for\ntransition of participants including to other income management arrangements\n delivering the National Redress Scheme for Institutional Child Sexual Abuse ensuring applicants are\nprovided with timely and trauma informed support\n supporting the development of the new National Plan to End Violence against Women and Children,\nand delivering key election commitments, including an additional 500 frontline domestic violence\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Program 2.1\nFamilies and Communities\nKey activities*\n2.1.1 — Families and Children\n2.1.2 — Women’s Safety\n2.1.5 — Financial Wellbeing and Capability\n2.1.7 — National Redress Scheme for Institutional Child Sexual Abuse\n* The key activity numbering in Outcome 2 is not consecutive as it reflects the 2023–24 Portfolio Budget Statements\nappropriation numbering.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- Program 3.1 Program 3.2\nDisability and Carers National Disability Insurance Scheme\nKey activities Key activities*\n3.1.1 — Disability employment services 3.2.1 — NDIS Transition\n3.1.2 — Disability and Carer Support 3.2.3 — NDIS Participant Plans\n* The key activity numbering in Outcome 3 is not\nconsecutive as it reflects the 2023–24 Portfolio\nBudget Statements appropriation numbering.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- Our programs\nSocial Security Families and Disability Housing\nCommunities and Carers\n1.1 Support for Families 4.1 H ousing and\n1.2 Paid Parental Leave 2.1 F amilies and 3.1 Disability and Carers Homelessness\n1.3 Support for Seniors Communities 3.2 N ational Disability 4.2 Affordable Housing\n1.4 F inancial Support for Insurance Scheme\nPeople with Disability (NDIS)\n1.5 F inancial Support\nfor Carers\n1.6 Working Age Payments\n1.7 Student Payments\nOur key activities\nThe department undertakes key activities that contribute to the achievement of our purpose.\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- PROGRAM 2.1\nFAMILIES AND COMMUNITIES\nKey activities*\n2.1.1 – Families and Children\n2.1.2 – Family Safety\n2.1.5 – Financial Wellbeing and Capability\n2.1.7 – National Redress Scheme for Institutional Child Sexual Abuse\n* The key activity numbering in Outcome 2 is not consecutive as it reflects the 2024-25 Portfolio Budget Statement\nappropriation numbering.\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- The Strategy outlines a vision, 8 outcomes, principles to guide how the government will work to\nsupport children and families in the early years, and 4 priority focus areas, which are:\n1. value the early years\n2. empower parents, caregivers and families\n3. support and work with communities\n4. strengthen accountability and coordination.\n Source: `corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)`\n- Delivering on our purpose will be focused on our key priorities:\nGetting more people into work\n▶\nEnsuring a fair and trusted social security payment system that\n▶\nsupports people when they need it most\nImplementing Closing the Gap reforms by 2031 to meet Target 12\n▶\nto reduce the out-of-home care rate by 45% and Target 13 to reduce\nall forms of family violence and abuse against Aboriginal and Torres\nStrait Islander women and children by at least 50%\nBreaking the cycle of entrenched disadvantage to build resilient\n▶\nindividuals, strong families and communities\nWorking to end family, domestic and sexual violence through\n▶\nthe National Plan to End Violence against Women and Children\n2022–2032\nSupporting children to be safe and thrive through ongoing\n▶\nimplementation of the Paid Parental Leave scheme, and reforms\nof services to families and children.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- [Page 34]\nOutcome 1: Social Security\nKey performance results\nProgram Key activities Target Result\n1.1 Support 1.1.1 Family Tax Payment targeted to low income Not met\nfor Families Benefit families (67% of support received by\nfamilies under the FTB lower income\nfree area).\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- Performance Measure – NDIS appeals\nNumber of people with disability provided with direct advocacy support through the NDIS Appeals program\nTarget 2021–22 2022–23 2023–24 2024–25\n♦ < 1 % < 1 % < 1 % < 1 %\nNumber of individual NDIS Appeals clients is less than\n1 per cent of active NDIS participants.\n Source: `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)`\n- Performance Measure\n1.1.2.1 Extent to which separated parents in the child support system are supporting their children\nTarget 2022–23 2023–24 2024–25 2025–26\n 1.1.2.1A At least 85% of Family Tax Benefit Part A ≥85 % ≥85 % ≥85 % ≥85 %\nchildren of separated parents meet the maintenance\naction test requirements.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Performance Measure\n1.1.3-1 Extent to which parents take Parental Leave Pay\nTarget 2022–23 2023–24 2024–25 2025–26\n 1.1.3-1A At least 95% of eligible ≥95 % ≥95 % ≥95 % ≥95 %\nParental Leave Pay families access\npayment.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Performance Measure\nUnder review\nTarget 2022–23 2023–24 2024–25 2025–26\nTo be developed\nProgram Outputs\n• Administered outlays\nPage | 41\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Performance Measure\n3.1.1-1 - Extent to which people with disability are supported to find and maintain employment through\nDisability Employment Services\nTarget 2022–23 2023–24 2024–25 2025–26\n 3.1.1-1A - At least 40% of job ≥ 40 % to 13 ≥ 40 % to 13 ≥ 40 % to 13 ≥ 40 % to 13\nplacements sustained to 13 weeks. weeks weeks weeks weeks\n 3.1.1-1B - At least 30% of job ≥ 30 % to 26 ≥ 30 % to 26 ≥ 30 % to 26 ≥ 30 % to 26\nplacements sustained to 26 weeks. weeks weeks weeks weeks\n 3.1.1-1C - At least 20% of job ≥ 20 % to 52 ≥ 20 % to 52 ≥ 20 % to 52 ≥ 20 % to 52\nplacements sustained to 52 weeks. weeks weeks weeks weeks\nRationale\nMeasuring the extent to which people with disability are supported to find and maintain employment through\nDisability Employment Services aims to demonstrate that DES has assisted people with disability, injury or\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Performance Measure\n1.1.2.1 Extent to which separated parents in the child support system are supporting their children\nTarget 2023–24 2024–25 2025–26 2026–27\n1.1.2.1A At least 85% of Family Tax Benefit ≥ 85 % ≥ 85 % ≥ 85 % ≥ 85 %\nPart A children of separated parents meet the\nmaintenance action test requirements.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- Performance Measure\n1.2.1-1 Extent to which parents take Parental Leave Pay\nTarget 2023–24 2024–25 2025–26 2026–27\n1.2.1-1A At least 95% of eligible Parental ≥ 95 % ≥ 95 % ≥ 95 % ≥ 95 %\nLeave Pay families’ access payment.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- [Page 60]\nPerformance Measure\n3.1.1-1 - Extent to which people with disability are supported to find and maintain employment through\nDisability Employment Services\nTarget 2023–24 2024–25 2025–26 2026–27\n 3.1.1-1A - At least 40% of job ≥ 40 % to ≥ 40 % to ≥ 40 % to ≥ 40 % to\nplacements sustained to 13 weeks.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- [Page 68]\nPerformance Measure\n3.2.3-1 National Disability Insurance Scheme cost growth is sustainable\nTarget 2023–24 2024–25 2025–26 2026–27\n 3.2.3-1A Annual growth in the total N/A N/A N/A 8 %\ncosts of the Scheme of no more\nthan 8 per cent by 1 July 2026, with\nfurther moderation of growth as the\nScheme matures.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- Performance Measure\n2.1.2-1 Successful delivery of DSS-led national initiatives under the National Plan to End Violence\nagainst Women and Children 2022–2032\nTarget 2024–25 2025–26 2026–27 2027–28\n 2.1.2-1A - Demonstrated achievement of The TBD TBD TBD\ncontinued successful delivery of initiatives department\nunder the National Plan to End Violence will report\nagainst Women and Children 2022–2032. outputs for\n8 significant\ninitiatives\nRationale\nThis measure primarily demonstrates the achievement of outputs from the national programs\nadministered by the department which directly support implementation of the National Plan.\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- [Page 69]\nData Categorisation\nCategorisation of data source Data source\nADS Outcomes Framework - Australian Institute of Health\nSecondary source Tier 2\nand Welfare\nSecondary source Tier 2 National Disability Data Asset\nPrimary source Tier 1 DSS SAP Essentials reporting\nPerformance Measure\n3.1.2-4 Progress towards the target relating to younger people in residential aged care (YPIRAC).\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- Performance Measure\n1.4.1-1 Extent to which Disability Support Pension policies support a Disability Support Pension\nrecipient to participate in the workforce\nTarget 2025–26 2026–27 2027–28 2028–29\n 1.4.1-1A - Longer-term Disability Support Met/ Met/ Met/ Met/\nPension recipients participate in the Not Met Not Met Not Met Not Met\nworkforce at a higher rate than newly\ngranted Disability Support Pension recipients\nRationale\nComparing the extent to which Disability Support Pension recipients participate in the\nworkforce when they first enter the payment (up to the first 2 years on payment) against longer\nterm recipients of payment (more than 2 years on payment) demonstrates that the payment\nsupports recipients who are less likely to be able to fully support themselves when they seek\nsocial security support and supports recipients to increase workforce participation, where they\n Source: `corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)`\n- Performance Measure\n1.7.1-1 Extent to which payment recipients have improved financial self-reliance\nTarget 2025–26 2026–27 2027–28 2028–29\n 1.7.1-1A The Increases in Increases in Increases in Increases in\nproportion of exit rates align exit rates align exit rates align exit rates align\nAustudy, Youth with decreases with decreases with decreases with decreases\nAllowance and in the in the in the in the\nABSTUDY recipients unemployment unemployment unemployment unemployment\nwho are not rate. rate. rate. rate.\nreceiving income\nsupport 12 months\nafter exiting student\npayments reflect the\nnumber of people\nwho are able to fully\nsupport themselves\nthrough work.\n Source: `corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)`\n- Performance Measure\n2.1.1-1 Extent to which individuals have improved individual and family functioning\nTarget 2025–26 2026–27 2027–28 2028–29\n 2.1.1-1A - At least 75% of clients in reporting ≥75% ≥75% ≥75% ≥75%\nservices have improved family functioning.\n Source: `corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $6.5 million, 6.5 million | [Page 142]\nTable 4.4.2: Trends in administered finances\n2024–25 2023–24 Change\n$ million $ million $ million\nRecoveries 271.5 354.8 (83.3)\nInterest 109.9 111.2 (1.3)\nOther revenue 112.5 67.2 (45.3)\nTotal revenue 493.9 533.2 (39.3)\nSuppliers 238.5 203.3 35.2\nSubsidies 42.3 67.1 (24.8)\nPersonal benefits 146,290.1 136,962.1 9,328.0\nGrants 2,779.5 2,556.4 223.1\nPayments to National Disability Insurance 35,813.9 32,312.9 3,501.0\nAgency\nOther expenses | `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)` |\n| $14.4 billion, 14.4 billion | [Page 79]\nBudget Savings anticipated by 2024–25 legislative reforms:\nNDIS legislative reforms are projected to moderate the growth in NDIS expenses by $14.4 billion\nin payment terms over four years from 2024–25, once the 8% annual growth target is accounted\nfor. | `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)` |\n| $6.8 million, $185.4 billion, 6.8 million, 185.4 billion | [Page 141]\nChapter 4.4 Managing our finances\nFinancial overview\nIn 2024–25, the department reported a net cash operating loss of $6.8 million and\nadministered expenses of $185.4 billion on behalf of the government. | `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)` |\n| $4.9 billion, $40 , 4.9 billion | The 2023–24 Budget included a number of measures that will increase financial support to recipients\nof working age payments from 20 September 2023:\n„ $4.9 billion over 5 years to increase working age and student payments by $40 per fortnight, including\nJobSeeker Payment, Youth Allowance (Other) and Parenting Payment (Partnered). | `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)` |\n| $41.2 million, 41.2 million | As part of the 2024–25 Budget, the government allocated $41.2 million from 2023–24\nto extend access to a higher JobSeeker Payment rate for single recipients with\nan assessed partial capacity to work of less than 15 hours per week. | `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)` |\n| $40 , 15 per cent | The 2024-25 Budget income support measures build on the 2023-24 Budget measures, which\nincluded increases to working age and student payments by at least $40 per fortnight, increases\nto Commonwealth Rent Assistance maximum rates by 15 per cent, and the expansion of\neligibility to Parenting Payment Single to single parents with a youngest child under 14 years. | `reviews/australian-government-response-community-affairs-reference-committee-inquiry-ade.pdf (https://www.dss.gov.au/system/files/documents/2024-11/australian-government-response-community-affairs-reference-committee-inquiry-adequacy-newstart-and.pdf)` |\n| $11.5 billion, 11.5 billion | Together, the 2024-25 and 2023-24 Budget income support measures, represent an additional\n$11.5 billion investment in the social safety net. | `reviews/australian-government-response-community-affairs-reference-committee-inquiry-ade.pdf (https://www.dss.gov.au/system/files/documents/2024-11/australian-government-response-community-affairs-reference-committee-inquiry-adequacy-newstart-and.pdf)` |\n| $80.1 million, $26.1 million, 80.1 million, 26.1 million | [Page 3]\nThe 2023-24 Budget provided an additional $80.1 million to extend Redress Support Services\nto 30 June 2027 and as part of the 2024-25 Budget, support for redress applicants was\nstrengthened, with $26.1 million over four years to provide targeted support to applicants who\nsubmit incomplete or otherwise unactionable applications. | `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pdf (https://www.dss.gov.au/system/files/documents/2026-03/australian-government-response-joint-standing-committee-report-february-2026-final.pdf)` |\n| $80.1 million, 80.1 million | The 2023-24 Budget provided an additional $80.1 million to extend Redress Support Services\nto 30 June 2027. | `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pdf (https://www.dss.gov.au/system/files/documents/2026-03/australian-government-response-joint-standing-committee-report-february-2026-final.pdf)` |\n| $7.2 million, $26.1 million, 7.2 million, 26.1 million | The 2024-25 Budget provided an additional $7.2 million for Knowmore and\n$26.1 million over four years to provide targeted support to applicants who submit incomplete\nor otherwise unactionable applications. | `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pdf (https://www.dss.gov.au/system/files/documents/2026-03/australian-government-response-joint-standing-committee-report-february-2026-final.pdf)` |\n| $27.2 million, $11.5 million, $15.7 million, 27.2 million, 11.5 million, 15.7 million | The 2025-26 Budget also included an additional\n$27.2 million in additional funding to support services for applicants with additional funding\nin 2025-26 of $11.5 million for Knowmore, and $15.7 million for Redress Support Services. | `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pdf (https://www.dss.gov.au/system/files/documents/2026-03/australian-government-response-joint-standing-committee-report-february-2026-final.pdf)` |\n| $1.9 billion, 1.9 billion, 15 per cent | This represents an\ninvestment of $1.9 billion over five years from 2023-24 and builds on the Government’s\n15 per cent increase to Commonwealth Rent Assistance maximum rates in the last\nBudget. | `reviews/australian-government-response-community-affairs-reference-committee-inquiry-ade.pdf (https://www.dss.gov.au/system/files/documents/2024-11/australian-government-response-community-affairs-reference-committee-inquiry-adequacy-newstart-and.pdf)` |\n| 1 per cent | Performance Measure – NDIS appeals\nNumber of people with disability provided with direct advocacy support through the NDIS Appeals program\nTarget 2021–22 2022–23 2023–24 2024–25\n♦ < 1 % < 1 % < 1 % < 1 %\nNumber of individual NDIS Appeals clients is less than\n1 per cent of active NDIS participants. | `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)` |\n| 8 per cent | [Page 68]\nPerformance Measure\n3.2.3-1 National Disability Insurance Scheme cost growth is sustainable\nTarget 2023–24 2024–25 2025–26 2026–27\n 3.2.3-1A Annual growth in the total N/A N/A N/A 8 %\ncosts of the Scheme of no more\nthan 8 per cent by 1 July 2026, with\nfurther moderation of growth as the\nScheme matures. | `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)` |\n\n## Key Achievements\n\n- [Page 53]\nData Categorisation\nInitiative Data categorisation\nData source\n1800RESPECT Telstra Health Contact\nTertiary source Tier 2 Management System\n(GENESYS)\nOur Watch Our Watch Performance\nTertiary source Tier 2\nEvaluation Framework\nprogress report\nOur Watch Activity Workplan\nSecondary source Tier 2\nprogress report\nDV-alert Department of Social Services\nSecondary source Tier 3\nData Exchange (DEX)\nAustralia’s National ANROWS research/technical\nResearch Organisation for Tertiary source Tier 1 reports\nWomen’s Safety (ANROWS)\nThe Stop it at the Start 11x Monthly media buy\nTertiary source Tier 1\ncampaign expenditure report from\nUniversal McCann\n1 x Final media performance\nreport, from Universal\nTertiary source Tier 1 McCann, delivered in June\n2025 which reports on\nperformance across whole\ncampaign\n1 x Approved Media Strategy\nTertiary source Tier 1\nand Media Plan\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- [Page 78]\nTarget 2024–25 2025–26\n 3.2.3-2A Legislative amendments developed Criterion is met if Criterion is met if\nfor government 3 of the 3 progress 3 of the 3 progress\nmilestones are milestones are\ndelivered. delivered.\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- [Page 150]\nProgress and achievements\nDelivery of Budget measures\nThe 2022–23 October Budget reconfirmed $30 million to support outcomes under\nSafe and Supported to protect children from violence, abuse and neglect.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- Target 2021–22 2022–23 2023–24 2024–25\n♦ ≥ 60 % ≥ 60 % ≥ 60 % ≥ 60 %\nAt least 60 per cent of NDIS participants aged school age\nto 14 attend school in a mainstream class.\n♦ ≥ 70 % ≥ 70 % ≥ 70 % ≥ 70 %\nAt least 70 per cent of NDIS participants with disability\naged 18–24 have completed secondary school.\n Source: `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)`\n- Target 2021–22 2022–23 2023–24 2024–25\n♦ ≥ 80 % ≥ 80 % ≥ 80 % ≥ 80 %\nAt least 80 per cent of NDIS participants report\nsatisfaction with the Scheme planning process.\n♦ ≥ 25 % ≥ 25 % ≥ 25 % ≥ 25 %\nAt least 25 per cent of working age NDIS\nparticipants in paid employment.\n♦ ≥ 45 % ≥ 45 % ≥ 45 % ≥ 45 %\nAt least 45 per cent of NDIS participants involved\nin community and social activities.\n♦ Progress Progress Entry only for Entry only for\nNo people under 65 years entering residential towards target towards target people who people who\naged care by the end of 2022 apart from in (Dec 2022) (Dec 2022) have have\nexceptional circumstances. exceptional exceptional\ncircumstances circumstances\nPage | 52\n Source: `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)`\n- This program also includes the\nJobs and Market Fund.\n♦ Progress Progress Only people Only people\nNo people under 45 years living in residential towards target towards target under 45 with under 45 with\naged care by the end of 2022 apart from in (Dec 2022) (Dec 2022) exceptional exceptional\nexceptional circumstances. circumstances circumstances\n♦ Progress Progress Progress Progress\nNo people under 65 years living in residential\ntowards towards towards target towards target\naged care by the end of 2025 apart from in target (Dec target (Dec (Dec 2025) (Dec 2025)\nexceptional circumstances.\n Source: `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)`\n- Target 2022–23 2023–24 2024–25 2025–26\n 2.1.2-1A - Demonstrated The To be To be To be\nachievement towards successful department will developed developed developed\nimplementation of initiatives report outputs pending pending pending\nunder the National Plan to End for 7 significant finalisation of finalisation of finalisation of\nViolence against Women and initiatives. the National the National the National\nChildren 2022-2032.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Target 2022–23 2023–24 2024–25 2025–26\n2.1.5-2A - The Scheme will engage and ≥95 % ≥95 % ≥95 % ≥95 %\nmaintain participation, with institutions on-board\nto cover ≥ 95% of applications in progress.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Target 2022–23 2023–24 2024–25 2025–26\n 3.2.3-2A - No people under 65 Progress Entry only for Entry only for Entry only for\nyears entering residential aged towards people who people who people who\ncare by the end of 2022 apart from target (Dec have have have\nin exceptional circumstances.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- 2022) exceptional exceptional exceptional\ncircumstances circumstances circumstances\n 3.2.3-2B - No people under 45 Progress Only younger Only younger Only younger\nyears living in residential aged towards people under 45 people under 45 people under 45\ncare by the end of 2022 apart from target (Dec with exceptional with exceptional with exceptional\nin exceptional circumstances.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Target 2022–23 2023–24 2024–25 2025–26\n 4.1.1-2A - States and territories report States and To be To be To be\non the number of dwellings for social territories developed* developed* developed*\nhousing and the number of specialist report on the\nhomelessness services delivered. number of\ndwellings for\nsocial housing\n* Bilateral agreements under the NHHA and the number\nexpire at the end of 2022-23, beyond which of specialist\nfunding is subject to negotiation. homelessness\nservices\ndelivered\nRationale\nAs a requirement under NHHA, states and territories report their expenditure (and the number of) on social\nhousing dwellings and the number of specialist homelessness services.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Target 2023–24 2024–25 2025–26 2026–27\n 2.1.2-1A - Demonstrated The department The department The department The department\nachievement of continued will report will report will report will report\nsuccessful delivery of initiatives outputs for outputs for select select\nunder the National Plan to End 8 significant 8 significant outcomes under outcomes under\nViolence against Women and initiatives initiatives the National the National\nChildren 2022–2032. plan plan\n46 Corporate Plan 2023–24 Department of Social Services\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- The group is a key enabler in ensuring the financial health of the department\nthrough advice to the:\n Executive Management Group in a timely and accurate manner about financial performance,\nforecast, pressures and risks\n departmental managers, in relation to:\n1. the development of robust and easy to use financial management policies, systems and\nprocesses\n2. assisting in the development of new policy proposals and coordinating the Budget process\n3. the provision of timely and accurate financial information, analysis and advice\n4. anticipating financial issues and working collaboratively in developing solutions\n5. financial literacy training and support to enhance financial knowledge; and\n6. procurement advice\nPage | 14\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- [Page 114]\nChapter 4.1 Governance structure\nCommittees supporting our business\nAt 30 June 2025, our governance committee structure included the\nExecutive Management Group, which is supported by 3 Tier 2 committees, which\nprovide advice and assurance to the Secretary on the administration and operation\nof the department and the Audit and Risk Committee, which provides independent\nassurance and advice to the Secretary.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- Figure 12: Our governance structure as at 30 June 20259\nSecretary\nExecutive Management Group Audit and Risk Committee\nPolicy People ICT\nCommittee Committee Committee\nThe following text is a detailed description of Figure 12:\nSecretary\nExecutive Management Group\n▶\nPolicy Committee\n▷\nPeople Committee\n▷\nICT Committee\n▷\nAudit and Risk Committee\n▶\n9 On 8 April 2025 the Program Committee was disbanded.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- [Page 140]\nestablishing a new framework to improve the employee experience for (d)Deaf\n▶\nor hearing-impaired employees\naccessible, user-friendly processes to support employees to access workstation\n▶\nassessments and relevant ergonomic equipment to enable them to work safely\nimproving knowledge and capability around identifying and responding to\n▶\npsychosocial hazards\nproactive audit of the internal psychosocial risk management approach and\n▶\ncontinued improvement in the established model\nimplementing various corrective actions resulting from previous audits on the\n▶\nrehabilitation management and work health and safety systems, confirming\npolicies and processes continue to support employees and provide for a safe\nworkplace\nworking towards achieving work health and safety targets and rehabilitation case\n▶\nmanagement key performance indicators, to ensure legislative compliance and\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- The group is a key enabler in the financial stewardship of the department, providing\nadvice to the:\n„ Executive Management Group in a timely and accurate manner about financial performance,\nforecast, pressures and risks\n„ departmental managers, in relation to:\n1 the development of robust and easy to use financial management policies, systems and processes\n2 assisting in the development of new policy proposals and coordinating the Budget process\n3 the provision of timely and accurate financial information, analysis and advice\n4 anticipating financial issues and working collaboratively in developing solutions\n5 financial literacy training and support to enhance financial knowledge; and procurement\nadvice, use of credit cards, travel and fleet management.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- [pages 114,115,116,117]\non\nof the department and the Audit and Risk Committee, which provides independent\nassurance and advice to the Secretary.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- Target 2022–23 2023–24 2024–25 2025–26\n2.1.5-3A - The Scheme will issue ≥ 80% of ≥80 % ≥80 % ≥80 % ≥80 %\neligible survivors an advance payment within\n7 days of receiving acceptance documentation.\n Source: `corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)`\n- Governance structure diagram\nSecretary\nExecutive Management Group Audit and Risk Committee\nPolicy and People and\nProgram ICT\nEvaluation Culture\nCommittee Committee\nCommittee Committee\nDepartment of Social Services Corporate Plan 2023–24 17\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- Target 2023–24 2024–25 2025–26 2026–27\n2.1.7-3A - The Scheme will issue at least ≥ 80 % ≥ 80 % ≥ 80 % ≥ 80 %\n80 per cent of eligible survivors an advance\npayment within 7 days of receiving acceptance\ndocumentation.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- [Page 4]\nContents\nPart one: Introduction 1\nSecretary’s foreword 1\nStatement of preparation 3\nOur purpose 4\nOur outcomes 4\nOur programs 4\nOur key activities 4\nOur planning and reporting framework 5\nPart two: Our operating context 6\nOur environment 6\nOur cross government priorities 7\nOur cooperation and collaboration 12\nOur portfolio agencies 12\nOur integrity 12\nOur capability 13\nOur governance 17\nOur risk management 18\nPart three: Our performance 21\nCategorising Data Sources 21\nOutcome 1: Social Security 22\nPrograms and activities 22\nOutcome 2: Families and Communities 42\nPrograms and activities 42\nOutcome 3: Disability and Carers 58\nPrograms and activities 58\nOutcome 4: Housing 76\nPrograms and activities 76\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- Secretary\nExecutive Management Group Audit and Risk Committee\nPolicy & People\nProgram ICT\nEvaluation & Culture\nCommittee Committee\nCommittee Committee\n17 Department of Social Services | Corporate Plan 2024–25\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- Target 2024–25 2025–26 2026–27 2027–28\n2.1.7-3A - The Scheme will issue at least 80% ≥ 80% ≥ 80% ≥ 80% ≥ 80%\nof eligible survivors an advance payment\nwithin 7 days of receiving acceptance\ndocumentation.\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- Secretary\nExecutive Management Group Audit and Risk Committee\nPolicy ICT People Delivery\nCommittee Committee Committee Committee\n16 Department of Social Services | Corporate Plan 2025–26\n Source: `corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)`\n- Target 2025–26 2026–27 2027–28 2028–29\n2.1.7-3A - The Scheme will issue at least 80% ≥ 80% ≥ 80% ≥ 80% ≥ 80%\nof eligible survivors an advance payment\nwithin 7 days of receiving acceptance\ndocumentation.\n Source: `corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)`\n\n## Corporate Values and Operating Culture\n\n- Integrity There is a risk to the „ Design, develop and implement processes that meet the\ndepartment maintaining requirements of the National Anti-Corruption Commission\nthe highest standards of including an Integrity Strategy, Framework and standing\nintegrity, public service up an integrity team within the department.\nvalues and professionalism\n„ Continue educating staff on their responsibilities for\nin the work we do.\nmaintaining integrity through the delivery of mandatory\ntraining on APS values, code of conduct, fraud\nawareness, employment principles and expectations.\n Source: `corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)`\n- [Page 4]\nContents\nPart one: Introduction 1\nSecretary’s foreword 1\nStatement of preparation 3\nOur purpose 4\nOur outcomes 4\nOur programs 4\nOur key activities 4\nOur planning and reporting framework 5\nPart two: Our operating context 6\nOur environment 6\nOur cross government priorities 7\nOur cooperation and collaboration 12\nOur portfolio agencies 12\nOur integrity 12\nOur capability 13\nOur governance 17\nOur risk management 18\nPart three: Our performance 21\nCategorising Data Sources 21\nOutcome 1: Social Security 22\nPrograms and activities 22\nOutcome 2: Families and Communities 42\nPrograms and activities 42\nOutcome 3: Disability and Carers 58\nPrograms and activities 58\nOutcome 4: Housing 76\nPrograms and activities 76\n Source: `corporate-plans/2024-25.pdf (https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf)`\n- The Strategy outlines a vision, 8 outcomes, principles to guide how the government will work to\nsupport children and families in the early years, and 4 priority focus areas, which are:\n1. value the early years\n2. empower parents, caregivers and families\n3. support and work with communities\n4. strengthen accountability and coordination.\n Source: `corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)`\n- Communities are strong and inclusive places for children and\ntheir parents or caregivers to live, grow, play and connect\nValue the early years\npriority\n„ Raise awareness about why early childhood matters\nfocus „ Embed the voices of children and their families\nareas\nEmpower parents, caregivers and families\n„ Empower parents, caregivers and families with skills, resources\nand capabilities\n„ Support parents to connect with other parents and their local community\n„ Make supports and services responsive and inclusive to children and\ntheir parents\n„ Move towards universal access to early childhood education and care\nSupport and work with communities\n„ Support local solutions to local problems\n„ Foster shared decision making\nStrengthen accountability and coordination\n„ Better integration, collaboration and coordination of policy,\nprograms and services\n„ Stronger data, research and evaluation\n Source: `strategies/early-years-strategy-2024-2034-strategy-snapshot.pdf (https://www.dss.gov.au/system/files/resources/early-years-strategy-2024-2034-strategy-snapshot.pdf)`\n- The total\nvalue of redress monetary payments was $284,065,313\n2,367 people accepted the offer of counselling and psychological care services\n▶\nas part of their redress outcome:\n276 people accessed a total of 6,814 hours of counselling and psychological\n▷\ncare services nationally\nan average of around 11 hours of these services were provided per person\n▷\n1,815 people accepted the offer of a DPR from an institution:7\n▶\n130 people completed their DPR process with or in respect of 166 institutions\n▷\n133 people made contact with 177 institutions to begin the process to receive\n▷\ntheir DPR\n48% of applications named more than one institution in their application, and\n▶\n6% of applications named 4 or more institutions.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- In 2024–25,\nthe Community Grants Hub managed 29,228 grants for the department and client\nagencies totalling $11.6 billion in value for the financial year, including fee-for-service\narrangements and reimbursement payments.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- This process will be carried out in accordance with section 72 of the Public Service Act 1999,\nwhich authorises the movement of staff between agencies, and section 75 of the Public Governance, Performance\nand Accountability Act 2013, which enables the transfer of appropriation funding.\n Source: `annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)`\n- Target 2021–22 2022–23 2023–24 2024–25\n♦ Recipient Recipient Recipient Recipient\nChanges in recipient numbers align with\nnumbers and numbers and numbers and numbers and\nmovements in the unemployment rate. unemployment unemployment unemployment unemployment\nrate are rate are rate are rate are\npositively positively positively positively\ncorrelated correlated correlated correlated\nRationale\nMeasuring the Extent to which payments are made to, or with respect to, people unable to fully support themselves\naims to demonstrate that people who are temporarily unable to support themselves through work or have a limited\ncapacity to work due to disability or caring responsibilities, are assisted financially.\n Source: `corporate-plans/2021-22.pdf (https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `corporate-plans/2021-22.pdf` - corporate-plans - https://www.dss.gov.au/system/files/resources/2021-22-dss-corporate-plan-final-accessible.pdf\n- `corporate-plans/2022-23.pdf` - corporate-plans - https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf\n- `corporate-plans/2023-24.pdf` - corporate-plans - https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf\n- `corporate-plans/2024-25.pdf` - corporate-plans - https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf\n- `corporate-plans/2025-26.pdf` - corporate-plans - https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf\n- `strategies/5481-b-dss-early-years-strategy-er-fa-accessible.pdf` - strategies - https://www.dss.gov.au/system/files/resources/5481-b-dss-early-years-strategy-er-fa-accessible.pdf\n- `strategies/consultation-report-early-years-strategy-er-fa-accessible.pdf` - strategies - https://www.dss.gov.au/system/files/resources/consultation-report-early-years-strategy-er-fa-accessible.pdf\n- `strategies/early-years-strategy-consultation-report-arabic_0.pdf` - strategies - https://www.dss.gov.au/system/files/resources/early-years-strategy-consultation-report-arabic_0.pdf\n- `strategies/early-years-strategy-consultation-report-simplified-chinese_0.pdf` - strategies - https://www.dss.gov.au/system/files/resources/early-years-strategy-consultation-report-simplified-chinese_0.pdf\n- `strategies/early-years-strategy-consultation-report-2023_0.pdf` - strategies - https://www.dss.gov.au/system/files/resources/early-years-strategy-consultation-report-2023_0.pdf\n- `strategies/arabic-early-years-strategy-2024-2034.pdf` - strategies - https://www.dss.gov.au/system/files/resources/arabic-early-years-strategy-2024-2034.pdf\n- `strategies/early-years-strategy-2024-2034-strategy-snapshot.pdf` - strategies - https://www.dss.gov.au/system/files/resources/early-years-strategy-2024-2034-strategy-snapshot.pdf\n- `strategies/early-years-strategy-2024-2034.pdf` - strategies - https://www.dss.gov.au/system/files/resources/early-years-strategy-2024-2034.pdf\n- `strategies/hindi-early-years-strategy-2024-2034.pdf` - strategies - https://www.dss.gov.au/system/files/resources/hindi-early-years-strategy-2024-2034.pdf\n- `strategies/simplified-chinese-early-years-strategy-2024-2034.pdf` - strategies - https://www.dss.gov.au/system/files/resources/simplified-chinese-early-years-strategy-2024-2034.pdf\n- `strategies/vietnamese-early-years-strategy-2024-2034.pdf` - strategies - https://www.dss.gov.au/system/files/resources/vietnamese-early-years-strategy-2024-2034.pdf\n- `strategies/why-children-and-their-early-years-matter-evidencesummary-support-early-years-st.pdf` - strategies - https://www.dss.gov.au/system/files/resources/why-children-and-their-early-years-matter-evidencesummary-support-early-years-strategy-2024-2034.pdf\n- `reviews/australian-government-response-community-affairs-reference-committee-inquiry-ade.pdf` - reviews - https://www.dss.gov.au/system/files/documents/2024-11/australian-government-response-community-affairs-reference-committee-inquiry-adequacy-newstart-and.pdf\n- `reviews/government-response-review-income-management-legislative-instruments.pdf` - reviews - https://www.dss.gov.au/system/files/documents/2024-11/government-response-review-income-management-legislative-instruments.pdf\n- `reviews/government-response-senate-inquiry-dsp.pdf` - reviews - https://www.dss.gov.au/system/files/documents/2024-11/government-response-senate-inquiry-dsp.pdf\n- `reviews/australian-government-response-inquiry-potential-impacts-commonwealth-paid-paren.pdf` - reviews - https://www.dss.gov.au/system/files/documents/2026-03/australian-government-response-inquiry-potential-impacts-commonwealth-paid-parental-leave-scheme.pdf\n- `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pdf` - reviews - https://www.dss.gov.au/system/files/documents/2026-03/australian-government-response-joint-standing-committee-report-february-2026-final.pdf\n- `reviews/australian-government-response.pdf` - reviews - https://www.dss.gov.au/system/files/documents/2026-03/australian-government-response.pdf\n- `pages/about.html` - pages - https://www.dss.gov.au/about-us\n- `pages/announcements-index.html` - pages - https://www.dss.gov.au/budget-and-additional-estimates-statements\n- `pages/annual-reports-index.html` - pages - https://www.dss.gov.au/annual-reports\n- `pages/annual-reports-index__00.html` - pages - https://www.dss.gov.au/annual-reports/resource/department-social-services-annual-report-2024-25\n- `pages/corporate-plans-index.html` - pages - https://www.dss.gov.au/corporate-plans\n- `pages/corporate-plans-index__01.html` - pages - https://www.dss.gov.au/corporate-plans/resource/department-social-services-corporate-plan-2025-26\n- `pages/corporate-plans-index__02.html` - pages - https://www.dss.gov.au/corporate-plans/resource/department-social-services-corporate-plan-2024-25\n- `pages/corporate-plans-index__03.html` - pages - https://www.dss.gov.au/corporate-plans/resource/department-social-services-corporate-plan-2023-24\n- `pages/corporate-plans-index__04.html` - pages - https://www.dss.gov.au/corporate-plans/resource/department-social-services-corporate-plan-2022-23\n- `pages/corporate-plans-index__05.html` - pages - https://www.dss.gov.au/corporate-plans/resource/department-social-services-corporate-plan-2021-22\n- `pages/homepage.html` - pages - https://www.dss.gov.au/committees/economic-inclusion-advisory-committee\n- `pages/inquiries-index.html` - pages - https://www.dss.gov.au/responses-government-inquiries\n- `pages/inquiries-index__22.html` - pages - https://www.dss.gov.au/responses-government-inquiries\n- `pages/inquiries-index__23.html` - pages - https://www.dss.gov.au/responses-government-inquiries/resource/australian-government-response-senate-community-affairs-references-committee-report-inquiry-extent-and-nature-poverty-australia\n- `pages/inquiries-index__24.html` - pages - https://www.dss.gov.au/responses-government-inquiries/resource/australian-government-response-senate-education-and-employment-references-committee-report-inquiry-potential-impacts-commonwealth-paid-parental-leave-scheme-small-businesses-and-their-employees\n- `pages/inquiries-index__25.html` - pages - https://www.dss.gov.au/responses-government-inquiries/resource/australian-government-response-joint-standing-committee-implementation-national-redress-scheme-inquiry-operation-national-redress-scheme-report-redress-journey-justice\n- `pages/inquiries-index__26.html` - pages - https://www.dss.gov.au/responses-government-inquiries/resource/government-response-senate-community-affairs-references-committee-report-inquiry-purpose-intent-and-adequacy-disability-support-pension\n- `pages/inquiries-index__27.html` - pages - https://www.dss.gov.au/responses-government-inquiries/resource/australian-government-response-community-affairs-references-committee-report-inquiry-adequacy-newstart-and-related-payments-and-alternative-mechanisms-determine-level-income-support-payments-australia\n- `pages/inquiries-index__28.html` - pages - https://www.dss.gov.au/responses-government-inquiries/resource/government-response-senate-community-affairs-references-committee-report-review-legislative-instruments-made-under-part-3aa-or-part-3b-social-security-administration-act-1999-review-1\n- `pages/inquiries-index__29.html` - pages - https://www.dss.gov.au/responses-government-inquiries/australian-government-response-senate-standing-committee-community-affairs-legislation-committees-report-social-security-administration-amendment-repeal-cashless-debit-card-and-other-measures-2022\n- `pages/leadership.html` - pages - https://www.dss.gov.au/who-we-are/our-leadership\n- `pages/news-latest.html` - pages - https://www.dss.gov.au/news\n- `pages/priorities-index.html` - pages - https://www.dss.gov.au/our-work\n- `pages/reforms-index.html` - pages - https://www.dss.gov.au/disability-employment-reforms\n- `pages/strategies-index.html` - pages - https://www.dss.gov.au/early-years-strategy\n- `pages/strategies-index__06.html` - pages - https://www.dss.gov.au/early-years-strategy\n- `pages/strategies-index__07.html` - pages - https://www.dss.gov.au/improving-digital-skills-older-australians\n- `pages/strategies-index__08.html` - pages - https://www.dss.gov.au/disability-employment-strategy\n- `pages/strategies-index__09.html` - pages - https://www.dss.gov.au/commonwealth-child-safe-framework-annual-statement\n- `pages/strategies-index__10.html` - pages - https://www.dss.gov.au/capability-review-and-impact-strategy\n- `pages/strategies-index__11.html` - pages - https://www.dss.gov.au/early-years-strategy/resource/early-years-strategy-2024-2034\n- `pages/strategies-index__12.html` - pages - https://www.dss.gov.au/early-years-strategy/resource/national-early-years-summit\n- `pages/strategies-index__13.html` - pages - https://www.dss.gov.au/early-years-strategy/resource/national-early-years-summit-agenda\n- `pages/strategies-index__14.html` - pages - https://www.dss.gov.au/early-years-strategy/resource/national-early-years-summit-attendees\n- `pages/strategies-index__15.html` - pages - https://www.dss.gov.au/early-years-strategy/resource/early-years-strategy-consultation-report-2023\n- `pages/strategies-index__16.html` - pages - https://www.dss.gov.au/early-years-strategy/subscribe-updates-early-years-strategy\n- `pages/strategies-index__17.html` - pages - https://www.dss.gov.au/early-years-strategy/resource/evidence-summary-why-children-and-their-early-years-matter\n- `pages/strategies-index__18.html` - pages - https://www.dss.gov.au/early-years-strategy/resource/early-years-strategy-snapshot\n- `pages/strategies-index__19.html` - pages - https://www.dss.gov.au/early-years-strategy/monitoring-and-evaluation-framework\n- `pages/strategies-index__20.html` - pages - https://www.dss.gov.au/early-years-strategy/first-action-plan-and-outcomes-framework\n- `pages/strategies-index__21.html` - pages - https://www.dss.gov.au/early-years-strategy/investment-early-years\n- `pages/taskforces-index.html` - pages - https://www.dss.gov.au/committees/economic-inclusion-advisory-committee\n- `other-pdfs/national-early-years-summit-agenda_0.pdf` - other-pdfs - https://www.dss.gov.au/system/files/resources/national-early-years-summit-agenda_0.pdf\n- `other-pdfs/national-early-years-summit-attendees-website-002.pdf` - other-pdfs - https://www.dss.gov.au/system/files/resources/national-early-years-summit-attendees-website-002.pdf\n- `other-pdfs/national-early-years-summit-summary.pdf` - other-pdfs - https://www.dss.gov.au/system/files/resources/national-early-years-summit-summary.pdf\n- `other-pdfs/2024-25-20Department-20of-20Social-20Services-20Corporate-20Plan.pdf` - other-pdfs - https://previewapi.transparency.gov.au/delivery/assets/80a82ed1-3e33-027b-b7e0-6493f97f18f8/8876e85f-c721-43d1-9666-3e657ca456c3/2024-25%20Department%20of%20Social%20Services%20Corporate%20Plan.pdf\n\n## Gaps To Fix\n\n- No global comparison/case-study sources found.", "legislation_md": "# Economic Inclusion Advisory Committee - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:20:21.878594+00:00\n**Entity ID**: B-004589\n**Jurisdiction**: Commonwealth\n**Portfolio**: Social Services\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 72\n- Unique legislation references found: 55\n\n| Type | Count |\n|---|---:|\n| Act | 43 |\n| Code | 1 |\n| Determination | 6 |\n| Instrument | 1 |\n| Regulation | 1 |\n| Rules | 2 |\n| Scheme | 1 |\n\n## Legislation References\n\n### Public Governance, Performance and Accountability Act 2013\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 26\n**Register search**: https://www.legislation.gov.au/search?query=Public+Governance%2C+Performance+and+Accountability+Act+2013\n\n**Sources**:\n- `pages/corporate-plans-index.html`\n- `pages/corporate-plans-index__01.html`\n- `pages/corporate-plans-index__02.html`\n- `pages/corporate-plans-index__03.html`\n- `pages/corporate-plans-index__04.html`\n- `pages/corporate-plans-index__05.html`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2021-22.pages.jsonl`\n- `corporate-plans/2022-23.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- Corporate plans | Department of Social Services\n\nAbout our corporate plan\nWe publish an annual rolling 4-year corporate plan by 31 August every year. This in accordance with the\nPublic Governance, Performance and Accountability Act 2013\n(Opens in a new tab/window)\n(Cth).\nThe plan sets out our purposes and frames our long-term strategic policy and internal cross-departmental priorities.\nIt explains the key strategies we will use to achieve our purposes. It informs our planning documents and p\n Source: `pages/corporate-plans-index.html`\n- Social Services\n\nAbout this resource\nThe Corporate Plan is our principal planning document. It also guides us to be open and transparent in managing our responsibilities, including the proper use and management of public resources. This is consistent with the\nPublic Governance, Performance and Accountability Act 2013\n.\nResource details\nDate published: 29 August 2025\nHaving trouble accessing?\nWe take care to provide accessible resources. If you need help to access or a different format, you may like to:\nVisit our accessibility page\nGet in contact\nPrint\nShare\nShare this pag\n Source: `pages/corporate-plans-index__01.html`\n- years.\nIt is the department's principal planning document and an important tool in ensuring that we are open and transparent in managing our responsibilities, including the proper use and management of public resources, consistent with the requirements of the\nPublic Governance, Performance and Accountability Act 2013\n.\nResource details\nDate published: 30 August 2024\nHaving trouble accessing?\nWe take care to provide accessible resources. If you need help to access or a different format, you may like to:\nVisit our accessibility page\nGet in contact\nPrint\nShare\nShare this pag\n Source: `pages/corporate-plans-index__02.html`\n- years.\nIt is the department's principal planning document and an important tool in ensuring that we are open and transparent in managing our responsibilities, including the proper use and management of public resources, consistent with the requirements of the\nPublic Governance, Performance and Accountability Act 2013\n.\nResource details\nDate published: 31 August 2023\nHaving trouble accessing?\nWe take care to provide accessible resources. If you need help to access or a different format, you may like to:\nVisit our accessibility page\nGet in contact\nPrint\nShare\nShare this pag\n Source: `pages/corporate-plans-index__03.html`\n- years.\nIt is the Department’s principal planning document and an important tool in ensuring that we are open and transparent in managing our responsibilities, including the proper use and management of public resources, consistent with the requirements of the\nPublic Governance, Performance and Accountability Act 2013\n.\nResource details\nDate published: 31 August 2022\nHaving trouble accessing?\nWe take care to provide accessible resources. If you need help to access or a different format, you may like to:\nVisit our accessibility page\nGet in contact\nPrint\nShare\nShare this pag\n Source: `pages/corporate-plans-index__04.html`\n\n### Social Security (Administration) Act 1999\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 13\n**Register search**: https://www.legislation.gov.au/search?query=Social+Security+%28Administration%29+Act+1999\n\n**Sources**:\n- `pages/inquiries-index.html`\n- `pages/inquiries-index__22.html`\n- `pages/inquiries-index__28.html`\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/government-response-review-income-management-legislative-instruments.pages.jsonl`\n\n**Evidence contexts**:\n- nd alternative mechanisms to determine the level of income support payments in Australia\nGovernment response to the Senate Community Affairs References Committee report - Review of legislative instruments made under Part 3AA or Part 3B of the Social Security (Administration) Act 1999 – Review 1\n2023\nSocial Security Amendment (Repeal of Cashless Debit Card and Other Measures) 2022\nSocial Services Legislation Amendment Bill 2022\nAustralian Government response to the inquiry of the Joint Select Committee on Australia’s Family Law System\nAust\n Source: `pages/inquiries-index.html`\n- nd alternative mechanisms to determine the level of income support payments in Australia\nGovernment response to the Senate Community Affairs References Committee report - Review of legislative instruments made under Part 3AA or Part 3B of the Social Security (Administration) Act 1999 – Review 1\n2023\nSocial Security Amendment (Repeal of Cashless Debit Card and Other Measures) 2022\nSocial Services Legislation Amendment Bill 2022\nAustralian Government response to the inquiry of the Joint Select Committee on Australia’s Family Law System\nAust\n Source: `pages/inquiries-index__22.html`\n- Government response to the Senate Community Affairs References Committee report - Review of legislative instruments made under Part 3AA or Part 3B of the Social Security (Administration) Act 1999 – Review 1 | Department of Social Services\n\nResource details\nDate published: 2 May 2024\nHaving trouble accessing?\nWe take care to provide accessible resources. If you need help to access or a different format, you may like to:\nVisit our accessibility page\nGet\n Source: `pages/inquiries-index__28.html`\n- r non-corporate Commonwealth entities issued by\nthe Department of Finance.\nThis report includes the department’s audited financial statements, as required\nby section 43(4) of the PGPA Act. The report meets the reporting requirements\nunder the Social Security (Administration) Act 1999, the A New Tax System (Family\nAssistance) (Administration) Act 1999, the Child Support (Assessment) Act 1989 and\nthe Child Support (Registration and Collection) Act 1988.\nThe report also includes the 7th annual report of the National Redress Scheme\nOperator o\n Source: `annual-reports/2024-25.pages.jsonl`\n- income support, family assistance and other\nentitlements to individuals on behalf of the Australian Government. Payments to recipients are determined in\naccordance with provisions under social security law and other legislation, including:\n• Social Security (Administration) Act 1999\n• A New Tax System (Family Assistance) (Administration) Act 1999\n• Student Assistance Act 1973\n• Paid Parental Leave Act 2010\n• National Redress Scheme for Institutional Child Sexual Abuse Act 2018.\nPayments made under social security law and other legislatio\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### National Redress Scheme for Institutional Child Sexual Abuse Act 2018\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 7\n**Register search**: https://www.legislation.gov.au/search?query=National+Redress+Scheme+for+Institutional+Child+Sexual+Abuse+Act+2018\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pages.jsonl`\n\n**Evidence contexts**:\n- the transfer of functions to other portfolios\n(see page 10).\n2\nPresents our audited Annual Performance Statements for 2024–25.\nProvides the annual report on the operation of the National Redress Scheme\n3\nconsistent with the requirements of section 187f of the National Redress\nScheme for Institutional Child Sexual Abuse Act 2018.\nDetails our management and accountability processes, including corporate\n4\ngovernance, policy initiatives, external scrutiny, human resources, and a\nreview of financial management for 2024–25.\n5\nPresents our audited Financial Statements for 2024–25.\n6 Provid\n Source: `annual-reports/2024-25.pages.jsonl`\n- and\nthe Child Support (Registration and Collection) Act 1988.\nThe report also includes the 7th annual report of the National Redress Scheme\nOperator on the operation of the National Redress Scheme for Institutional Child\nSexual Abuse, under section 187 of the National Redress Scheme for Institutional\nChild Sexual Abuse Act 2018.\nIn accordance with section 10 of the Public Governance, Performance and\nAccountability Rule 2014, I certify that the department has prepared fraud\nrisk assessments and fraud control plans, and has in place appropriate fraud\nprevention, detection, investigati\n Source: `annual-reports/2024-25.pages.jsonl`\n- r 10 years.\nThe Scheme acknowledges that many children were sexually abused in Australian\ninstitutions and seeks to hold institutions to account for this abuse and help people\nwho have experienced abuse to gain access to redress.\nThe Scheme operates under the National Redress Scheme for Institutional Child Sexual\nAbuse Act 2018 (the Act). The Act was passed by the Commonwealth Parliament in\nJune 2018 following consultation with state and territory governments, institutions,\nsurvivors, support groups and advocates. Under the Act, the Secretary of the\ndepartment is the Scheme Operator\n Source: `annual-reports/2024-25.pages.jsonl`\n- accordance with provisions under social security law and other legislation, including:\n• Social Security (Administration) Act 1999\n• A New Tax System (Family Assistance) (Administration) Act 1999\n• Student Assistance Act 1973\n• Paid Parental Leave Act 2010\n• National Redress Scheme for Institutional Child Sexual Abuse Act 2018.\nPayments made under social security law and other legislation are assessed, determined and paid by Services\nAustralia and the Department of Veterans’ Affairs under delegation from the department. The department reports\npayments made by Services Australia and\n Source: `annual-reports/2024-25.pages.jsonl`\n- the Australian\nGovernment. As such, administered appropriations are not revenues of the individual entity that facilitates distribution\nor expenditure of the funds as directed.\nNational Redress Scheme\nThe department is appropriated to make payments under the National Redress Scheme for Institutional Child Sexual\nAbuse Act 2018 and then recovers those payments from the responsible participating institution.\nPersonal Benefits Recoveries\nPersonal benefits recoveries mainly relate to fees on the recovery of personal benefit payments.\n22\n180 Department of Social Services | Annual Report\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### National Disability Insurance Scheme Act 2013\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://www.legislation.gov.au/search?query=National+Disability+Insurance+Scheme+Act+2013\n\n**Sources**:\n- `corporate-plans/2021-22.pages.jsonl`\n- `corporate-plans/2022-23.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n- `corporate-plans/2024-25.pages.jsonl`\n- `other-pdfs/2024-25-20Department-20of-20Social-20Services-20Corporate-20Plan.pages.jsonl`\n\n**Evidence contexts**:\n- agencies.\nIn addition to the department, the Social Services portfolio comprises the following portfolio bodies:\n Australian Institute of Family Studies, established under the Family Law Act 1975\n National Disability Insurance Agency, established under the National Disability Insurance\nScheme Act 2013\n NDIS Quality and Safeguards Commission, established under the National Disability\nInsurance Scheme Act 2013\n Services Australia, established as an Executive Agency under the Public Service Act 1999\n Hearing Australia, established under the Australian Hear\n Source: `corporate-plans/2021-22.pages.jsonl`\n- es:\n Australian Institute of Family Studies, established under the Family Law Act 1975\n National Disability Insurance Agency, established under the National Disability Insurance\nScheme Act 2013\n NDIS Quality and Safeguards Commission, established under the National Disability\nInsurance Scheme Act 2013\n Services Australia, established as an Executive Agency under the Public Service Act 1999\n Hearing Australia, established under the Australian Hearing Services Act 1991.\nPage | 7\n\n[page 8]\nOur priorities\nThe department’s enduring focus is on providing:\n Qu\n Source: `corporate-plans/2021-22.pages.jsonl`\n- this can reduce the\nimpact of disability for eligible people, including children.\nThe department is responsible for:\n• providing advice to government on the design, operation and performance of the NDIS\n• supporting the development of legislation to amend the National Disability Insurance Scheme Act\n2013 (Cth) and subordinate legislation (rules made under the Act), which underpin the governance\nand operations of the NDIS\n• administering Commonwealth payments to the NDIA\n• liaising with states and territories regarding the interface between the NDIS and the ot\n Source: `corporate-plans/2022-23.pages.jsonl`\n- disability ministers via\nthe Disability Reform Ministerial Council (DRMC) and administered by the National Disability\nInsurance Agency (NDIA).\nThe department’s role: Enabling the ongoing functioning of the NDIS\nThe department has policy responsibility for the National Disability Insurance Scheme Act 2013 (Cth)\nand subordinate legislation (rules made under the Act), which underpin the governance and\noperations of the NDIA’s role in the NDIS.\nThe department’s role is primarily enabling. The department has ongoing responsibility for\nactivities that enable the co\n Source: `corporate-plans/2023-24.pages.jsonl`\n- shared responsibility of Commonwealth (the department, the\nNDIA and NDIS Quality and Safeguards Commission), state and territory governments.\nThe department’s role: enabling the ongoing functioning of the NDIS\nThe department has policy responsibility for the National Disability Insurance Scheme Act 2013\n(Cth) (NDIS Act) and subordinate legislation (rules made under the Act) (NDIS Rules), which\nunderpin the governance and operations of the NDIA’s role in the NDIS.\nThe department’s role is primarily enabling. The department has ongoing responsibility for\nactiv\n Source: `corporate-plans/2024-25.pages.jsonl`\n\n### Public Service Act 1999\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://www.legislation.gov.au/search?query=Public+Service+Act+1999\n\n**Sources**:\n- `pages/strategies-index__10.html`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- ’s long-term plan for\nAustralian Public Service (APS) Reform\n(Opens in a new tab/window)\n. It aims to ensure Commonwealth agencies can deliver government priorities and outcomes.\nThe review offers valuable insight into our strengths and areas for improvement.\nThe\nPublic Service Act 1999\n(Cth) requires all Commonwealth departments, Services Australia, the Australian Taxation Office and Australian Public Service Commission (APSC) to take part in a review every 5 years. The review report is tabled in the Australian Parliament.\nOur capability re\n Source: `pages/strategies-index__10.html`\n- ies – Classification Structure and Terms and Conditions) Determination 2024,\nwhich is made under Division 4 of Part II of the Remuneration Tribunal Act 1973.\nSenior Executive Service remuneration\nAs at 30 June 2025, 79 SES employees were remunerated through a Public Service Act\n1999 section 24(1) determination. This number includes SES employees on temporary\ntransfer to the department, on secondment out of the department or on leave.\nCommon law contracts\nThe department does not use common law contracts to engage employees.\n130 Department\n Source: `annual-reports/2024-25.pages.jsonl`\n- ed from the date of the AAO and are\ndisclosed in Note 8.2.\nThe transfer of associated departmental and administered assets and liabilities will take place during the\n2025-26 financial year. This process will be carried out in accordance with section 72 of the Public Service Act 1999,\nwhich authorises the movement of staff between agencies, and section 75 of the Public Governance, Performance\nand Accountability Act 2013, which enables the transfer of appropriation funding. Further details will be disclosed in\nthe 2025-26 financial stateme\n Source: `annual-reports/2024-25.pages.jsonl`\n- dentify as Indigenous.\n17AG(4)(c) Chapter 4.3 – Information on any enterprise Mandatory\nManaging our agreements, individual flexibility\nPeople arrangements, Australian\nworkplace agreements,\ncommon law contracts\nand determinations under\nsubsection 24(1) of the Public\nService Act 1999.\n17AG(4) Appendix Information on the number Mandatory\n(c)(i) F – Digital of SES and non-SES\nReporting Tool employees covered by\ndata agreements etc identified\nin paragraph 17AG(4) (c).\n17AG(4) Appendix The salary ranges available for Mandatory\n(c)(ii) F – Dig\n Source: `annual-reports/2024-25.pages.jsonl`\n- , 17, 111\nparliamentary committees Public Governance, Performance\nand Accountability Rule 2014 (PGPA\ninquiries, 122\nRule), 10, 21, 113\nreports, 120\nPublic Sector Management\nParliamentary Joint Committee on\nProgram, 125\nCorporations and Financial Services, 122\nPublic Service Act 1999, 130\nPayment Accuracy Review Program\npurchasing activities, 137\n(PARP), 47–8\nDepartment of Social Services | Annual Report 2024–25 289\n\n[page 298]\nR Safe Places program, 22\nSafety, Rehabilitation and Compensation\nReferences Committee, 120\nAct 1988, 131\nremune\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Paid Parental Leave Act 2010\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://www.legislation.gov.au/search?query=Paid+Parental+Leave+Act+2010\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/australian-government-response-inquiry-potential-impacts-commonwealth-paid-paren.pages.jsonl`\n\n**Evidence contexts**:\n- to recipients are determined in\naccordance with provisions under social security law and other legislation, including:\n• Social Security (Administration) Act 1999\n• A New Tax System (Family Assistance) (Administration) Act 1999\n• Student Assistance Act 1973\n• Paid Parental Leave Act 2010\n• National Redress Scheme for Institutional Child Sexual Abuse Act 2018.\nPayments made under social security law and other legislation are assessed, determined and paid by Services\nAustralia and the Department of Veterans’ Affairs under delegation from the de\n Source: `annual-reports/2024-25.pages.jsonl`\n- New Tax System (Family Assistance) (Administration) Unlimited To enable the payment of family income support payments. Most of the amount\nAct 1999, Administered1, 2 Amount relates to payments for Family Tax Benefit and Schoolkids Bonus. 18,039,228 17,273,031\nPaid Parental Leave Act 2010, Administered2 Unlimited To enable payments to working parents to enhance maternal and child health and 3,227,665 2,918,593 Amount shared caring responsibilities.\nStudent Assistance Act 1973 - Section 55A Unlimited To enable payment of student assistance bene\n Source: `annual-reports/2024-25.pages.jsonl`\n- debts to recover overpayments and within this, there may be amounts\nthat relate to potential breaches, as follows: A New Tax System (Family Assistance) (Administration) Act 1999,\n$1,301.778 million; Social Security (Administration) Act 1999, $474.820 million; Paid Parental Leave Act 2010,\n$14.502 million; and Student Assistance Act 1973, $14.619 million.\n54\n212 Department of Social Services | Annual Report 2024–25\n\n[page 221]\nDepartment of Social Services\nNotes to and forming part of the financial statements\nExplanations of Major Variances to\n Source: `annual-reports/2024-25.pages.jsonl`\n- 8,039,228\nAssistance) (Administration) Act\n1999, Administered\n218 Department of Social Services | Annual Report 2024–25\n\n[page 227]\nCurrent available Payments Balance\nappropriation for made remaining\n2024–25 2024–25 2024–25\n$'000 $'000 $'000\n(a) (b) (a) − (b)\nPaid Parental Leave Act 2010, 3,227,665\nAdministered\nStudent Assistance Act 1973 – 486,673\nsection 55A (Administered)\nNational Redress Scheme for 288,915\nInstitutional Child Sexual Abuse\nAct 2018\nPublic Governance, Performance 15\nand Accountability Act 2013 –\nsection 77, Administered\nTot\n Source: `annual-reports/2024-25.pages.jsonl`\n- usinesses and their employees to the Committee for\ninquiry and report.\nThe Committee made three recommendations in its report. The government does not support\none recommendation and notes two recommendations.\nRecommendation 1\nThe Committee recommends that the Paid Parental Leave Act 2010 be amended to require\nthe Secretary, as defined by the Act, to pay Parental Leave Pay instalments directly\nto employees of small businesses (defined as businesses employing fewer than 20\nemployees) except in cases where a small business opts to pay Parental L\n Source: `reviews/australian-government-response-inquiry-potential-impacts-commonwealth-paid-paren.pages.jsonl`\n\n### Economic Inclusion Advisory Committee Act 2023\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.gov.au/search?query=Economic+Inclusion+Advisory+Committee+Act+2023\n\n**Sources**:\n- `pages/homepage.html`\n- `pages/taskforces-index.html`\n\n**Evidence contexts**:\n- alian Government announced the establishment of the Economic Inclusion Advisory Committee. The committee’s role is to provide independent advice to government before every federal Budget on economic inclusion and tackling disadvantage.\nOn 8 December 2023, the\nEconomic Inclusion Advisory Committee Act 2023\n(Opens in a new tab/window)\n(Cth) received Royal Assent, permanently establishing a role for the committee.\nPurpose and role\nAt least 2 weeks before every federal Budget, the committee will provide advice on economic inclusion, including:\npolicy settings, sys\n Source: `pages/homepage.html`\n- Reports\nEconomic Inclusion Advisory Committee 2026 report\nThe report makes recommendations to the government to improve economic inclusion and inform decision-making.\nAccess this\nresource\nAppendices to the 2026 report\nAppendix 1 – List of members\nAppendix 2 – Economic Inclusion Advisory Committee Act 2023\nAppendix 3 – Aboriginal and Torres Strait Islander Economic Inclusion roundtable letter\nAppendix 4 – Increasing adequacy of JobSeeker and related welfare payments: Modelling Policy Options\nAppendix 5 – Employment services reform: funding model blueprint\nAppen\n Source: `pages/homepage.html`\n- alian Government announced the establishment of the Economic Inclusion Advisory Committee. The committee’s role is to provide independent advice to government before every federal Budget on economic inclusion and tackling disadvantage.\nOn 8 December 2023, the\nEconomic Inclusion Advisory Committee Act 2023\n(Opens in a new tab/window)\n(Cth) received Royal Assent, permanently establishing a role for the committee.\nPurpose and role\nAt least 2 weeks before every federal Budget, the committee will provide advice on economic inclusion, including:\npolicy settings, sys\n Source: `pages/taskforces-index.html`\n- Reports\nEconomic Inclusion Advisory Committee 2026 report\nThe report makes recommendations to the government to improve economic inclusion and inform decision-making.\nAccess this\nresource\nAppendices to the 2026 report\nAppendix 1 – List of members\nAppendix 2 – Economic Inclusion Advisory Committee Act 2023\nAppendix 3 – Aboriginal and Torres Strait Islander Economic Inclusion roundtable letter\nAppendix 4 – Increasing adequacy of JobSeeker and related welfare payments: Modelling Policy Options\nAppendix 5 – Employment services reform: funding model blueprint\nAppen\n Source: `pages/taskforces-index.html`\n\n### Amendment (Income Management Reform) Act 2023\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.gov.au/search?query=Amendment+%28Income+Management+Reform%29+Act+2023\n\n**Sources**:\n- `corporate-plans/2024-25.pages.jsonl`\n- `other-pdfs/2024-25-20Department-20of-20Social-20Services-20Corporate-20Plan.pages.jsonl`\n- `reviews/government-response-review-income-management-legislative-instruments.pages.jsonl`\n\n**Evidence contexts**:\n- ervices | Corporate Plan 2024–25\n\n[page 7]\n„ continuing to engage and work with communities and their leaders to shape\nthe future of support services with the Income Management Reform including\nimplementation of the Social Security (Administration) Amendment (Income\nManagement Reform) Act 2023.\n„ continuing to work with Services Australia to implement the government’s\nresponse to recommendations from the Royal Commission into the Robodebt\nScheme, particularly on payment assurance and debt reforms.\n„ helping Australians build financial resilience an\n Source: `corporate-plans/2024-25.pages.jsonl`\n- ervices | Corporate Plan 2024–25\n\n[page 7]\n„ continuing to engage and work with communities and their leaders to shape\nthe future of support services with the Income Management Reform including\nimplementation of the Social Security (Administration) Amendment (Income\nManagement Reform) Act 2023.\n„ continuing to work with Services Australia to implement the government’s\nresponse to recommendations from the Royal Commission into the Robodebt\nScheme, particularly on payment assurance and debt reforms.\n„ helping Australians build financial resilience an\n Source: `other-pdfs/2024-25-20Department-20of-20Social-20Services-20Corporate-20Plan.pages.jsonl`\n- slative instruments made under Part 3AA or Part\n3B of the Social Security (Administration) Act 1999 – Review 1 (Review 1).\nThe Government notes this is the first such review by the Committee since the passage of the\nSocial Security (Administration) Amendment (Income Management Reform) Act 2023, which\ninserted a requirement that the Committee review of any legislative instrument made under Part\n3AA or Part 3B of the Social Security (Administration) Act 1999 (the Administration Act).\nThe review examined the following six legislative instruments, made\n Source: `reviews/government-response-review-income-management-legislative-instruments.pages.jsonl`\n\n### Data Availability and Transparency Act 2022\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.gov.au/search?query=Data+Availability+and+Transparency+Act+2022\n\n**Sources**:\n- `corporate-plans/2024-25.pages.jsonl`\n- `corporate-plans/2025-26.pages.jsonl`\n- `other-pdfs/2024-25-20Department-20of-20Social-20Services-20Corporate-20Plan.pages.jsonl`\n\n**Evidence contexts**:\n- ility development and\nevaluation across the Australian Public Service\n„ create a culture of data-driven curiosity and enquiry where data is embedded into all aspects\nof our business.\nThe department is actively engaging in the DATA Scheme established under the Data Availability\nand Transparency Act 2022 (Cth) (DAT Act) for safe, secure, legal and ethical data sharing\narrangements. As a data custodian under the DATA Scheme and one of its early adopters, the\ndepartment signed one of the first DAT Act Data Sharing Agreements in 2023–24 for sharing\nData Over Mul\n Source: `corporate-plans/2024-25.pages.jsonl`\n- on Strategy has a focus on continuing\nto build evaluation capability and ensuring findings are shared and used to drive positive\noutcomes and deliver better services for Australians.\nThe department is actively engaging in the DATA Scheme established under the Data\nAvailability and Transparency Act 2022 (Cth) (DAT Act) for safe, secure, legal and ethical data\nsharing arrangements.\nIn 2025–26, the department will:\n„ implement the Data and Analytics Strategy and Evaluation Strategy\n„ deliver on commitments in the whole-of-APS Framework for Governance of Indige\n Source: `corporate-plans/2025-26.pages.jsonl`\n- ility development and\nevaluation across the Australian Public Service\n„ create a culture of data-driven curiosity and enquiry where data is embedded into all aspects\nof our business.\nThe department is actively engaging in the DATA Scheme established under the Data Availability\nand Transparency Act 2022 (Cth) (DAT Act) for safe, secure, legal and ethical data sharing\narrangements. As a data custodian under the DATA Scheme and one of its early adopters, the\ndepartment signed one of the first DAT Act Data Sharing Agreements in 2023–24 for sharing\nData Over Mul\n Source: `other-pdfs/2024-25-20Department-20of-20Social-20Services-20Corporate-20Plan.pages.jsonl`\n\n### Fair Work Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.gov.au/search?query=Fair+Work+Act+2009\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ating\npolicies to complement the Agreement. In addition, the Workplace Consultative\nForum discusses workplace matters for employees covered by the Agreement.\nIndividual flexibility arrangements for non-Senior Executive\nService employees\nIn accordance with the Fair Work Act 2009, individual flexibility arrangements are used\nto provide varied terms and conditions for non-SES employees. Individual flexibility\narrangements can also be used to attract and retain employees and to recognise\nhighly valued skills and critical roles.\nAs at 30\n Source: `annual-reports/2024-25.pages.jsonl`\n- icies support staff to access flexible working\narrangements, including:\nchanges in hours and patterns of work\n▶\npart-time work\n▶\ncompressed hours\n▶\njob sharing\n▶\nhome-based work.\n▶\nWe also uphold the requirements of the National Employment Standards under the\nFair Work Act 2009, including entitlements for employees who are recognised carers.\nOur staff have access to health and diversity facilities including dedicated rooms\nto help manage unforeseen caring responsibilities. In addition, they can access free\ncounselling arranged throu\n Source: `annual-reports/2024-25.pages.jsonl`\n- 35–6\ncommittees reporting to, 109 key performance results, 26\nmembers, 107 Financial Wellbeing and Capability\n(FWC), 54\nexempt contracts, 137\ngrants, 2\nexternal scrutiny, 119\nkey activity, 66–8\nF\nkey performance results, 55\nnumber of individuals assisted, 76\nFair Work Act 2009, 130, 247\norganisations contracted, 77\nFair Work Ombudsman, 245\nperformance measure, 66\nFamilies and Children, 56–7\npriority groups, 76\nkey performance results, 55\nprogram analysis, 67\nnumber of individuals assisted, 76\nFirst Action Plan 2023–2027, 58\norganis\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Student Assistance Act 1973\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.gov.au/search?query=Student+Assistance+Act+1973\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- stralian Government. Payments to recipients are determined in\naccordance with provisions under social security law and other legislation, including:\n• Social Security (Administration) Act 1999\n• A New Tax System (Family Assistance) (Administration) Act 1999\n• Student Assistance Act 1973\n• Paid Parental Leave Act 2010\n• National Redress Scheme for Institutional Child Sexual Abuse Act 2018.\nPayments made under social security law and other legislation are assessed, determined and paid by Services\nAustralia and the Department of Veterans’ Affai\n Source: `annual-reports/2024-25.pages.jsonl`\n- for Family Tax Benefit and Schoolkids Bonus. 18,039,228 17,273,031\nPaid Parental Leave Act 2010, Administered2 Unlimited To enable payments to working parents to enhance maternal and child health and 3,227,665 2,918,593 Amount shared caring responsibilities.\nStudent Assistance Act 1973 - Section 55A Unlimited To enable payment of student assistance benefits for Isolated Children and the\n(Administered)2 Amount Aboriginal Study Assistance Scheme. 486,673 461,498\nNational Redress Scheme for Institutional Child Sexual Unlimited An Act to establ\n Source: `annual-reports/2024-25.pages.jsonl`\n- e may be amounts\nthat relate to potential breaches, as follows: A New Tax System (Family Assistance) (Administration) Act 1999,\n$1,301.778 million; Social Security (Administration) Act 1999, $474.820 million; Paid Parental Leave Act 2010,\n$14.502 million; and Student Assistance Act 1973, $14.619 million.\n54\n212 Department of Social Services | Annual Report 2024–25\n\n[page 221]\nDepartment of Social Services\nNotes to and forming part of the financial statements\nExplanations of Major Variances to Budget\nThe following major variance explanations\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Work Health and Safety Act 2011\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.gov.au/search?query=Work+Health+and+Safety+Act+2011\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- of non-salary benefits to our\npeople, including leave, flexible working arrangements, access to salary packaging,\nand remote locality assistance.\nWork health and safety\nThe department acknowledges and is committed to fulfilling its responsibilities under\nthe Work Health and Safety Act 2011, the Work Health and Safety Regulations 2011\nand the Safety, Rehabilitation and Compensation Act 1988.\nIn 2024–25, the department implemented various improvements to increase safety\nrisk management capabilities and provide increased training on and awareness\n Source: `annual-reports/2024-25.pages.jsonl`\n- 19\ncontinuing the work to protect employees from COVID-19 within the workplace.\n▶\nNotifiable incidents\nIn 2024–25, 11 notifiable incidents occurred in relation to a serious injury or illness\nof a person. No investigations were carried out under Part 10 of the Work Health and\nSafety Act 2011.\n132 Department of Social Services | Annual Report 2024–25\n\n[page 141]\nChapter 4.4 Managing our finances\nFinancial overview\nIn 2024–25, the department reported a net cash operating loss of $6.8 million and\nadministered expenses of $185.4 billion on behalf of\n Source: `annual-reports/2024-25.pages.jsonl`\n- ent Program, 149\nWhole-of-government Framework to Younger People in Residential Aged Care\nAddress Community Disadvantage, 148 performance results, 80\nwork health and safety, 131 Youth Allowance (Other), 39–40\nnotifiable incidents, 132 number of recipients, 50\nWork Health and Safety Act 2011, 131, 132 Youth Allowance (Student), 22, 42–3\nWork Health and Safety Regulations number of recipients, 51\n2011, 131\nworkforce\ndeveloping, 124\nplanning, 124\nWorking Age Payments\n(Program 1.6), 24, 39–40\nkey performance results, 26\nworkplace\narrangements, 130\nh\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Australian Hearing Services Act 1991\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Australian+Hearing+Services+Act+1991\n\n**Sources**:\n- `corporate-plans/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- Scheme Act 2013\n NDIS Quality and Safeguards Commission, established under the National Disability\nInsurance Scheme Act 2013\n Services Australia, established as an Executive Agency under the Public Service Act 1999\n Hearing Australia, established under the Australian Hearing Services Act 1991.\nPage | 7\n\n[page 8]\nOur priorities\nThe department’s enduring focus is on providing:\n Quality policy advice – providing timely, evidence based, social policy advice to our\nMinisters and the broader government with a focus on ensuring the long-term\nsustainabil\n Source: `corporate-plans/2021-22.pages.jsonl`\n\n### Economic Security Strategy) Act 2008\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Economic+Security+Strategy%29+Act+2008\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- n assistance and tax\nData-matching Program (Assistance and Tax) Act 1990 - -\nAmount and to amend the Privacy Act 1988.\nSocial Security and Other Legislation Amendment Unlimited An Act to amend laws in order to provide economic security strategy payments,\n- -\n(Economic Security Strategy) Act 2008 Amount and for related purposes.\nAn Act to amend the law relating to social security, family assistance, veterans’\nClean Energy (Household Assistance Amendments) Act Unlimited\nentitlements, military rehabilitation and compensation, farm household support - -\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Social Security (Tables for the Assessment of Work-related Impairment for Disability Support Pension) Determination 2023\n\n**Type**: Determination\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Social+Security+%28Tables+for+the+Assessment+of+Work-related+Impairment+for+Disability+Support+Pension%29+Determination+2023\n\n**Sources**:\n- `reviews/government-response-senate-inquiry-dsp.pages.jsonl`\n\n**Evidence contexts**:\n- who rent in the private rental\nmarket, subsidised prescription medicines, and subsidised health care and related products.\nThe Government continues to work to better support people with disability who are unable to\nwork. On 1 April 2023, the Social Security (Tables for the Assessment of Work-related\nImpairment for Disability Support Pension) Determination 2023 (the Impairment Tables)\ncame into effect, replacing the previous Impairment Tables. The updated Impairment Tables\nare a result of a comprehensive review of the legislative instrument, including extensive\nstakeholder consultation with disability peak bodies an\n Source: `reviews/government-response-senate-inquiry-dsp.pages.jsonl`\n\n### Social Security Legislation Amendment (One-off Payments for Carers) Act 2005\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Social+Security+Legislation+Amendment+%28One-off+Payments+for+Carers%29+Act+2005\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ndment (One-off Payments to Increase Assistance for An Act to amend the law relating to social security and veterans’ affairs, and for\nOne-off -\nOlder Australians and Carers and Other Measures) Act other purposes.\n2006 -\nSocial Security Legislation Amendment (One-off Payments for Carers) Act 2005 One-off An Act to provide for one-off payments to carers, and for related purposes. - -\nTotal special appropriations applied 147,135,801 136,966,001\n1. The Department of Veterans' Affairs spent money from the Consolidated Revenue Fund on behalf of the departm\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Carer Recognition Act 2010\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.gov.au/search?query=Carer+Recognition+Act+2010\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ring role, including the Carer Gateway program. We also work\nclosely with Services Australia to deliver the Carer Payment and Carer Allowance to\nassist carers who are unable to support themselves through paid employment, due\nto the constant care they provide.\nThe Carer Recognition Act 2010 (the Act) provides a legislative framework to recognise\ncarers. The Act includes the Statement for Australia’s Carers, which stipulates carers\nshould have the same rights, choices and opportunities as other Australians. The Act\nalso includes a range of public\n Source: `annual-reports/2024-25.pages.jsonl`\n- ent Strengthening\nPlan, 146 Closing the Gap, 1, 3, 145–6\nCarer Allowance, 37–8 Implementation Plan, 142\nnumber of recipients, 50 reforms, 3\nCarer Gateway, 246 targets, 3, 145\nCarer Payment, 37–8 Coalition of Peaks, 146\nnumber of recipients, 50 committees, 106\nCarer Recognition Act 2010, 246 common law contracts, 130\nCarers Australia, 246 Commonwealth Child Safe\nFramework, 112\ncase studies, 118, 123, 139, 151\nCommonwealth Climate Disclosure, 235\nCensus Action Plan 2024–25, 124\n282 Department of Social Services | Annual Report 2024–25\n\n[page\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Commonwealth Electoral Act 1918\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.gov.au/search?query=Commonwealth+Electoral+Act+1918\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- epartment of Finance’s website, www.finance.gov.au.\nTables B-1 to B-4 list payments of $16,900 or more (GST inclusive) to advertising\nagencies and market research, polling, direct mail and media advertising organisations,\nas required under section 311A of the Commonwealth Electoral Act 1918.\nTable B-1: Payments to advertising agencies in 2024–25\nAdvertising agency Service provided Amount paid\n$ GST incl.\n33 Creative Pty Ltd First Nations communication services – 262,516\nVolunteering Awareness\nCarbon Media Pty Ltd Creative development – Leaving V\n Source: `annual-reports/2024-25.pages.jsonl`\n- common law contracts, 130\nCarers Australia, 246 Commonwealth Child Safe\nFramework, 112\ncase studies, 118, 123, 139, 151\nCommonwealth Climate Disclosure, 235\nCensus Action Plan 2024–25, 124\n282 Department of Social Services | Annual Report 2024–25\n\n[page 291]\nCommonwealth Electoral Act 1918, 230 Culturally and Linguistically Diverse\nCommonwealth Fraud and Corruption (CALD) Committee, 127\nControl Framework (2024), 113 culturally and linguistically diverse\nCommonwealth Ombudsman, 117, 119 staff, 128\nCommonwealth Outcomes Fund, 2, 149 culture\nCommo\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Family Law Act 1975\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.gov.au/search?query=Family+Law+Act+1975\n\n**Sources**:\n- `corporate-plans/2021-22.pages.jsonl`\n- `corporate-plans/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- ministration Arrangements\nOrder. We deliver our key services through our portfolio agencies.\nIn addition to the department, the Social Services portfolio comprises the following portfolio bodies:\n Australian Institute of Family Studies, established under the Family Law Act 1975\n National Disability Insurance Agency, established under the National Disability Insurance\nScheme Act 2013\n NDIS Quality and Safeguards Commission, established under the National Disability\nInsurance Scheme Act 2013\n Services Australia, established as an E\n Source: `corporate-plans/2021-22.pages.jsonl`\n- gency\nThe Australian Institute of Hearing Australia is a Public The National Disability\nFamily Studies (AIFS) is a Non-financial Corporation Insurance Agency is an\nstatutory body established (Trading) entity established independent statutory agency,\nunder the Family Law Act 1975. under the Australian Hearing established under the National\nThe AIFS conducts impartial Services Act 1991. Hearing Disability Insurance Scheme\nresearch into the wellbeing Australia provides research Act 2013 to deliver the National\nof Australian families, an\n Source: `corporate-plans/2023-24.pages.jsonl`\n\n### Freedom of Information Act 1982\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.gov.au/search?query=Freedom+of+Information+Act+1982\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ement System. The top 3 areas of complaints were:\nNational Redress Scheme\n▶\nSocial Security Payments\n▶\nDisability and Carer Support Services.10\n▶\nFreedom of information\nAs part of our obligations under the Information Publication Scheme (IPS) in Part 2\nof the Freedom of Information Act 1982 we are required to publish certain information\non our website. The department’s IPS plan, which outlines this information, is\navailable at www.dss.gov.au/about-the-department/ freedom-of-information/\ninformation-publication-scheme.\nPrivacy\nWe are bound by the\n Source: `annual-reports/2024-25.pages.jsonl`\n- Fraud and Corruption Control Plan\nkey performance results, 26 2024–26, 113\nFeedback Management System, 115 fraud and corruption control, 113\nfinancial counselling services, 2 investigation, 114\nfinancial overview, 133 freedom of information, 115\ntrends, 133–4 Freedom of Information Act 1982\n(FOI Act), 115\nDepartment of Social Services | Annual Report 2024–25 285\n\n[page 294]\nG Housing Sector Strengthening Plan, 146\nhuman rights\nGarma Festival, 125\nHuman Rights (Parliamentary\ngender-based violence, 1, 54, 61\nScrutiny) Act 2011, 122\ngender equality\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### National Redress Scheme for Institutional Child Sexual Abuse Amendment Act 2024\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.gov.au/search?query=National+Redress+Scheme+for+Institutional+Child+Sexual+Abuse+Amendment+Act+2024\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pages.jsonl`\n\n**Evidence contexts**:\n- , following the Final Australian Government Response (Response)\nto the Review (released on 4 May 2023).\nThese reforms have generally been well received by victim-survivors and have\nassisted in expanding Redress to a larger cohort.\nFollowing the passage of the National Redress Scheme for Institutional Child Sexual\nAbuse Amendment Act 2024 and changes to other parts of the Scheme’s legislative\nframework in 2023 and 2024, key reforms into effect include:\nremoving the restriction on people applying from gaol\n▶\nrefining the special assessment process for serious criminal convictions\n▶\nallowing app\n Source: `annual-reports/2024-25.pages.jsonl`\n- ng additional information to be provided to inform\na request for review of an application, and ensuring review determinations cannot be less\nthan the original determination when based on the same evidence.\nThe Government implemented these measures through the National Redress Scheme for\nInstitutional Child Sexual Abuse Amendment Act 2024 which came into effect\non 4 April 2024. As of 17 February 2026, and since the commencement of these measures,\nno determinations have caused an applicant’s eligibility to change from eligible to ineligible\nand no determinations have caused a reduced payment to\n Source: `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pages.jsonl`\n\n### Per Cent) Act 2025\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.gov.au/search?query=Per+Cent%29+Act+2025\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- cies, and section 75 of the Public Governance, Performance\nand Accountability Act 2013, which enables the transfer of appropriation funding. Further details will be disclosed in\nthe 2025-26 financial statements.\nUniversities Accord (Cutting Student Debt by 20 Per Cent) Act 2025\nThe Australian Government has passed the Universities Accord (Cutting Student Debt by 20 Per Cent) Act 2025. This\nAct provides a one-time 20% reduction in student loan debts incurred on or before 1 June 2025 before indexation is\napplied. It will also raise th\n Source: `annual-reports/2024-25.pages.jsonl`\n- ansfer of appropriation funding. Further details will be disclosed in\nthe 2025-26 financial statements.\nUniversities Accord (Cutting Student Debt by 20 Per Cent) Act 2025\nThe Australian Government has passed the Universities Accord (Cutting Student Debt by 20 Per Cent) Act 2025. This\nAct provides a one-time 20% reduction in student loan debts incurred on or before 1 June 2025 before indexation is\napplied. It will also raise the minimum repayment threshold from $54,435 in the 2024-25 financial year to $67,000 in\nthe 2025-26 financial\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Review of the National Disability Insurance Scheme Act 2013\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.gov.au/search?query=Review+of+the+National+Disability+Insurance+Scheme+Act+2013\n\n**Sources**:\n- `pages/inquiries-index.html`\n- `pages/inquiries-index__22.html`\n\n**Evidence contexts**:\n- eport: Out-of-home care\nAustralian Government response to the Joint Standing Committee on the National Disability Insurance Scheme report: Accommodation for people with disabilities and the National Disability Insurance Scheme\nCOAG response to the independent Review of the National Disability Insurance Scheme Act 2013\n2016\nGovernment response to 'From conflict to cooperation – Inquiry into the Child Support Program' (August 2016)\nGovernment Response to the 2015 Review of the Impact of Illegal Offshore Wagering\nAustralian Government response to the Senate Community Affairs\n Source: `pages/inquiries-index.html`\n- eport: Out-of-home care\nAustralian Government response to the Joint Standing Committee on the National Disability Insurance Scheme report: Accommodation for people with disabilities and the National Disability Insurance Scheme\nCOAG response to the independent Review of the National Disability Insurance Scheme Act 2013\n2016\nGovernment response to 'From conflict to cooperation – Inquiry into the Child Support Program' (August 2016)\nGovernment Response to the 2015 Review of the Impact of Illegal Offshore Wagering\nAustralian Government response to the Senate Community Affairs\n Source: `pages/inquiries-index__22.html`\n\n### Act and the Australian Crime Commission Act 2002\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Act+and+the+Australian+Crime+Commission+Act+2002\n\n**Sources**:\n- `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pages.jsonl`\n\n**Evidence contexts**:\n- or the purpose\nof a Criminal History Check, a person acknowledges their personal information may be used\nby police agencies for the purposes of law enforcement. Existing legislation permits\ninformation to be used in this way, including subsection 96(3) of the Act and the\nAustralian Crime Commission Act 2002.\nThe Government also notes that applicant (and institutional) information may be shared with\nlaw enforcement agencies for child safe reporting purposes (set out under section 96 of the\nAct). This is an important mechanism to ensure the protection of children.\n Source: `reviews/australian-government-response-joint-standing-committee-report-february-2026-fin.pages.jsonl`\n\n### Administered Contingencies National Redress Scheme 2025\n\n**Type**: Scheme\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Administered+Contingencies+National+Redress+Scheme+2025\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- grounds that disclosure can be expected to prejudice the outcome of potential litigation. At the date\nof this report, the department does not consider the outcome of any such matters likely to have a significant effect on\nits operations or financial position.\nAdministered Contingencies\nNational Redress Scheme\n2025 2024\n$'000 $'000\nContingent assets\nBalance from previous period 446,197 223,302\nNew contingent assets recognised 650,390 410,191\nAssets realised (358,896) (187,296)\nTotal contingent assets 737,691 446,197\nContingent liabilities\nBalance from previous period 28\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Administered Student Assistance Act 1973\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Administered+Student+Assistance+Act+1973\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ct\n1999, Administered\n218 Department of Social Services | Annual Report 2024–25\n\n[page 227]\nCurrent available Payments Balance\nappropriation for made remaining\n2024–25 2024–25 2024–25\n$'000 $'000 $'000\n(a) (b) (a) − (b)\nPaid Parental Leave Act 2010, 3,227,665\nAdministered\nStudent Assistance Act 1973 – 486,673\nsection 55A (Administered)\nNational Redress Scheme for 288,915\nInstitutional Child Sexual Abuse\nAct 2018\nPublic Governance, Performance 15\nand Accountability Act 2013 –\nsection 77, Administered\nTotal special appropriations - B 147,135,801\nCurrent av\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Administration Act and the Legislation Act 2003\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Administration+Act+and+the+Legislation+Act+2003\n\n**Sources**:\n- `reviews/government-response-review-income-management-legislative-instruments.pages.jsonl`\n\n**Evidence contexts**:\n- ve and meets the\nneeds of communities. ETMP is leveraging existing local knowledge and relationships with\ncommunities to ensure the approach is respectful and reflective of community requirements.\nThe Government will continue to meet its obligations under the Administration Act and the\nLegislation Act 2003, including providing detail on the consultation process and outcomes\nwithin explanatory material.\n3\n\n[page 4]\nAdditional Comments\nAustralian Greens\nRecommendation 1\nThe Australian Government immediately abolish all forms of compulsory income\nmanagement and fu\n Source: `reviews/government-response-review-income-management-legislative-instruments.pages.jsonl`\n\n### Amendment (Repeal of Cashless Debit Card and Other Measures) Act 2022\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Amendment+%28Repeal+of+Cashless+Debit+Card+and+Other+Measures%29+Act+2022\n\n**Sources**:\n- `reviews/government-response-review-income-management-legislative-instruments.pages.jsonl`\n\n**Evidence contexts**:\n- Senators\nRecommendation 2\nThe Australian Government legislates the Coalition’s Cashless Debit Card Scheme.\nNot Supported\nThe Government delivered on its election commitment to abolish the Cashless Debit Card in\nthe Social Security (Administration) Amendment (Repeal of Cashless Debit Card and Other\nMeasures) Act 2022.\nRecommendation 3\nIn the absence of the Coalition’s Cashless Debit Card Scheme, the current\nlegislative instruments remain in effect.\nSupported\n4\n Source: `reviews/government-response-review-income-management-legislative-instruments.pages.jsonl`\n\n### Auditor- General Act 1997\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Auditor-+General+Act+1997\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- include the relevant independence requirements of the\nAccounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants\n(including Independence Standards) (the Code) to the extent that they are not in conflict with the Auditor-\nGeneral Act 1997. I have also fulfilled my other responsibilities in accordance with the Code. I believe that the\naudit evidence I have obtained is sufficient and appropriate to provide a basis for my opinion.\nGPO Box 707, Canberra ACT 2601\n38 Sydney Avenue, Forrest ACT 2603\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Australian Information Commissioner PCRG Parents and Carers Reference Group PGPA Act Public Governance, Performance and Accountability Act 2013\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Australian+Information+Commissioner+PCRG+Parents+and+Carers+Reference+Group+PGPA+Act+Public+Governance%2C+Performance+and+Accountability+Act+2013\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- S NDIS Quality and Safeguards Commission\nCommission\nNIAA National Indigenous Australians Agency\nNIC National Indigenous Committee\nNRAS National Rental Affordability Scheme\nNRS National Relay Service\nNSW New South Wales\nNT Northern Territory\nOIAC Office of the Australian Information Commissioner\nPCRG Parents and Carers Reference Group\nPGPA Act Public Governance, Performance and Accountability Act 2013\nQLD Queensland\nSA South Australia\nSANFL South Australian National Football League\nSES Senior Executive Service\nSMEs small and medium enterprises\nSPSP Stronger Places, Stronger People\nTAS Tasmania\nDepartment of Social Services | Annual Report 2024–25 265\n\n[pag\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Child Sexual Abuse Act 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Child+Sexual+Abuse+Act+2018\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- nd target, 63\nprogram analysis, 73 Outcome 1: Social Security, 3, 15, 18, 24\nredress support services, 100 annual performance statement, 226\nsummary of operations, 96 expenses and resources, 221–2\nNational Redress Scheme for Institutional key achievements, 25\nChild Sexual Abuse Act 2018, 94\nkey performance results, 26\nnatural disasters, 19, 54\nnumber of recipients, 50\nNDIS Commission, 10\nprograms and activities, 24\nNDIS Participant Plans, 80\npurpose, 24\nnet zero\nresource statements, 221–2\nfleet, 241\nsupporting information, 49\nICT, 241\nOutcom\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Child Support (Assessment) Act 1989\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Child+Support+%28Assessment%29+Act+1989\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- audited financial statements, as required\nby section 43(4) of the PGPA Act. The report meets the reporting requirements\nunder the Social Security (Administration) Act 1999, the A New Tax System (Family\nAssistance) (Administration) Act 1999, the Child Support (Assessment) Act 1989 and\nthe Child Support (Registration and Collection) Act 1988.\nThe report also includes the 7th annual report of the National Redress Scheme\nOperator on the operation of the National Redress Scheme for Institutional Child\nSexual Abuse, under section 187 of the\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Child Support (Registration and Collection) Act 1988\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Child+Support+%28Registration+and+Collection%29+Act+1988\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- section 43(4) of the PGPA Act. The report meets the reporting requirements\nunder the Social Security (Administration) Act 1999, the A New Tax System (Family\nAssistance) (Administration) Act 1999, the Child Support (Assessment) Act 1989 and\nthe Child Support (Registration and Collection) Act 1988.\nThe report also includes the 7th annual report of the National Redress Scheme\nOperator on the operation of the National Redress Scheme for Institutional Child\nSexual Abuse, under section 187 of the National Redress Scheme for Institutional\nChild Sexual Abuse\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Classification Structure and Terms and Conditions) Determination 2024\n\n**Type**: Determination\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Classification+Structure+and+Terms+and+Conditions%29+Determination+2024\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- provisions available to our employees.\nPerformance pay\nThere were no performance payments made to departmental employees during the\n2024–25 period.\nSecretary remuneration\nThe Secretary is remunerated under the Remuneration Tribunal (Departmental\nSecretaries – Classification Structure and Terms an\n\n_…truncated, open the .md file for the full content._", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "To improve the economic and social wellbeing of individuals, families and vulnerable members of Australian communities. [AR p.11]", "purposes_source_page": 11, "how_we_deliver": "We work in partnership with government, non-government organisations and communities to ensure the effective development, management and delivery of evidence-based policies, payments, programs and services to support individuals, families and communities. [AR p.11]", "how_we_deliver_source_page": 11, "government_priorities": [ { "text": "get more people into work", "source_page": 5 }, { "text": "ensure a fair and trusted social security payment system supporting people when and where they need it most", "source_page": 5 }, { "text": "break the cycle of entrenched disadvantage", "source_page": 5 }, { "text": "enable people to be well connected to their community", "source_page": 5 }, { "text": "end violence in families, relationships and communities", "source_page": 5 }, { "text": "help parents and carers to support their children’s development", "source_page": 5 } ], "outcomes": [ { "name": "Outcome 1: Social Security", "description": "A sustainable social security system that incentivises self-reliance and supports people who cannot fully support themselves by providing targeted payments and assistance.", "key_activities": [ "Support for Families", "Paid Parental Leave", "Support for Seniors", "Financial Support for People with Disability", "Financial Support for Carers", "Working Age Payments", "Student Payments", "Rent Assistance" ], "source_page": 26 }, { "name": "Outcome 2: Families and Communities", "description": "Contribute to stronger and more resilient individuals, children, families and communities by providing targeted supports.", "key_activities": [ "Families and Communities" ], "source_page": 27 } ], "values": [ "impartial", "committed to service", "accountable", "respectful", "ethical", "stewardship" ], "values_framework_name": "APS Values", "kpi_targets_2025_26": [ { "code": "CO1-1A", "measure": "Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes", "target": "At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time.", "source_page": 58 }, { "code": "C0-2A", "measure": "Proportion of grant applicants and recipients satisfied with their Hub grant experience", "target": "Grant applicant and recipient experience is 70% positive or above.", "source_page": 59 }, { "code": "2.1.7-1A", "measure": "Ensure quality and timely decisions are made on applications to the Scheme", "target": "The Scheme will notify at least ≥25% of survivors about an outcome within 6 months of the date that all required information is received.", "source_page": 54 }, { "code": "2.1.7-1B", "measure": "Ensure quality and timely decisions are made on applications to the Scheme", "target": "The Scheme will notify at least ≥50% of survivors about an outcome within 9 months of the date that all required information is received.", "source_page": 54 }, { "code": "2.1.7-1C", "measure": "Ensure quality and timely decisions are made on applications to the Scheme", "target": "The Scheme will notify at least ≥75% of survivors about an outcome within 12 months of the date that all required information is received.", "source_page": 54 }, { "code": "2.1.7-1D", "measure": "Maintain quality decision-making", "target": "The Scheme will maintain quality ≥95% decision-making, with at least 95% of initial determinations reflecting the final outcome.", "source_page": 54 }, { "code": "2.1.7-2A", "measure": "Maximise institution participation with the Scheme", "target": "The Scheme will engage and maintain participation, with institutions on board to cover at least 95% of applications in progress.", "source_page": 55 }, { "code": "2.1.7-3A", "measure": "Provide survivors a redress payment", "target": "The Scheme will issue at least 80% of eligible survivors an advance payment within 7 days of receiving acceptance documentation.", "source_page": 56 }, { "code": "2.1.7-3B", "measure": "Provide survivors a redress payment", "target": "The Scheme will issue at least 80% of survivors a redress payment within 14 days of receiving acceptance documentation.", "source_page": 56 }, { "code": "CO1-1A", "measure": "Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes", "target": "At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time.", "source_page": 58 } ], "kpi_results_2024_25": [ { "code": "1.1.1-1A", "measure": "Extent to which families with lower incomes are supported with the costs of raising children through Family Tax Benefit (FTB)", "result": "66.7%", "status": "Not met", "source_page": 33 }, { "code": "1.1.2-1A", "measure": "Extent to which separated parents in the child support system are supporting their children", "result": "81.0%", "status": "Not met", "source_page": 37 }, { "code": "1.2.1-1A", "measure": "Extent to which eligible families use their unreserved entitlement to Paid Parental Leave", "result": "96.8%", "status": "Met", "source_page": 39 }, { "code": "1.3.1-1A", "measure": "Extent to which people over the Age Pension qualification age are supported in their retirement through the Age Pension or other income support", "result": "67.0%", "status": "Met", "source_page": 42 }, { "code": "1.4.1-1A", "measure": "Extent to which people of working age with a profound or severe disability are paid Disability Support Pension", "result": "72.6%", "status": "Not met", "source_page": 45 }, { "code": "1.5.1-1A", "measure": "Extent to which primary carers in Australia are supported by Carer Payment and/or Carer Allowance", "result": "Not met", "status": "Not met", "source_page": 45 }, { "code": "1.6.1-1A", "measure": "Extent to which recipient numbers reflect the number of people who are unable to fully support themselves through work", "result": "Partially met", "status": "Partially met", "source_page": 45 }, { "code": "1.7.1-1A", "measure": "The proportion of Austudy, Youth Allowance and ABSTUDY recipients who are not receiving income support 12 months after exiting student payments", "result": "Met", "status": "Met", "source_page": 45 }, { "code": "2.1.2-1A", "measure": "Extent to which separated parents in the child support system are supporting their children", "result": "81.0%", "status": "Not met", "source_page": 45 }, { "code": "2.1.7-1A", "measure": "Ensure quality and timely decisions are made on applications to the Scheme", "result": "66.7%", "status": "Not met", "source_page": 45 }, { "code": "2.1.7-2A", "measure": "Maximise institution participation with the Scheme", "result": "≥ 95% of applications in progress", "status": "Not met", "source_page": 45 }, { "code": "2.1.7-3A", "measure": "Provide survivors a redress payment", "result": "80% of survivors a redress payment within 14 days of receiving acceptance documentation", "status": "Not met", "source_page": 45 }, { "code": "CO1-1A", "measure": "Timeliness of advice and support provided to Portfolio Ministers and Assistant Ministers by the department across the 2 outcomes", "result": "At least 95% of ministerial briefs and correspondence across the 3 outcomes are provided on time", "status": "Met", "source_page": 45 } ], "_source_urls": { "annual_report_url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "corporate_plan_url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf" } }, "ideas": [ { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 28]\nFigure 6: Performance measure target results overview\n4%\n33%\n63% Met\n33% Not Met\n63%\n4% Partially Met\nFigure 7: Performance measure target results per outcome\n7\n4 4\n3 3\n1 1 1\nOutcome 1 Outcome 2 Outcome 3 Cross\nSocial Security Families and Disability Program\nCommunities and Carers\n4 Met 7 Met 3 Met 1 Met\n4 Not Met 3 Not Met 1 Not Met\n1 Partially Met\n20 Department of Social Services | Annual Report 2024–25", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 28]\nFigure 6: Performance measure target results overview\n4%\n33%\n63% Met\n33% Not Met\n63%\n4% Partially Met\nFigure 7: Performance measure target results per outcome\n7\n4 4\n3 3\n1 1 1\nOutcome 1 Outcome 2 Outcome 3 Cross\nSocial Security Families and Disability Program\nCommunities and Carers\n4 Met 7 Met 3 Met 1 Met\n4 Not Met 3 Not Met 1 Not Met\n1 Partially Met\n20 Department of Social Services | Annual Report 2024–25", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Target 2022–23 2023–24 2024–25 2025–26\n 4.1.1-2A - States and territories report States and To be To be To be\non the number of dwellings for social territories developed* developed* developed*\nhousing and the number of specialist report on the\nhomelessness services delivered. number of\ndwellings for\nsocial housing\n* Bilateral agreements under the NHHA and the number\nexpire at the end of 2022-23, beyond which of specialist\nfunding is subject to negotiation. homelessness\nservices\ndelivered\nRationale\nAs a requirement under NHHA, states and territories report their expenditure (and the number of) on social\nhousing dwellings and the number of specialist homelessness services.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Target 2022–23 2023–24 2024–25 2025–26\n 4.1.1-2A - States and territories report States and To be To be To be\non the number of dwellings for social territories developed* developed* developed*\nhousing and the number of specialist report on the\nhomelessness services delivered. number of\ndwellings for\nsocial housing\n* Bilateral agreements under the NHHA and the number\nexpire at the end of 2022-23, beyond which of specialist\nfunding is subject to negotiation. homelessness\nservices\ndelivered\nRationale\nAs a requirement under NHHA, states and territories report their expenditure (and the number of) on social\nhousing dwellings and the number of specialist homelessness services.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "corporate-plans/2022-23.pdf (https://www.dss.gov.au/system/files/resources/master-corporate-plan-2022-23-accessible-31-aug-2022.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "To strengthen accountability, the Head of Internal Audit provides the\nAudit and Risk Committee with all internal audit findings and advises the committee\non progress towards implementing audit recommendations.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "To strengthen accountability, the Head of Internal Audit provides the\nAudit and Risk Committee with all internal audit findings and advises the committee\non progress towards implementing audit recommendations.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Performance Measure\n1.4.1-1 Extent to which Disability Support Pension policies support a Disability Support Pension\nrecipient to participate in the workforce\nTarget 2025–26 2026–27 2027–28 2028–29\n 1.4.1-1A - Longer-term Disability Support Met/ Met/ Met/ Met/\nPension recipients participate in the Not Met Not Met Not Met Not Met\nworkforce at a higher rate than newly\ngranted Disability Support Pension recipients\nRationale\nComparing the extent to which Disability Support Pension recipients participate in the\nworkforce when they first enter the payment (up to the first 2 years on payment) against longer\nterm recipients of payment (more than 2 years on payment) demonstrates that the payment\nsupports recipients who are less likely to be able to fully support themselves when they seek\nsocial security support and supports recipients to increase workforce participation, where they", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Performance Measure\n1.4.1-1 Extent to which Disability Support Pension policies support a Disability Support Pension\nrecipient to participate in the workforce\nTarget 2025–26 2026–27 2027–28 2028–29\n 1.4.1-1A - Longer-term Disability Support Met/ Met/ Met/ Met/\nPension recipients participate in the Not Met Not Met Not Met Not Met\nworkforce at a higher rate than newly\ngranted Disability Support Pension recipients\nRationale\nComparing the extent to which Disability Support Pension recipients participate in the\nworkforce when they first enter the payment (up to the first 2 years on payment) against longer\nterm recipients of payment (more than 2 years on payment) demonstrates that the payment\nsupports recipients who are less likely to be able to fully support themselves when they seek\nsocial security support and supports recipients to increase workforce participation, where they", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "This includes\nan Aboriginal and Torres Strait Islander specific action plan in partnership with community leaders\nthrough Safe and Supported: the National Framework for Protecting Australia’s Children (2021–2031),\na framework that embeds the 4 Priority Reforms of the National Agreement on Closing the Gap and the\nNational Plan to End Violence against Women and Children (2022–2032).", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "This includes\nan Aboriginal and Torres Strait Islander specific action plan in partnership with community leaders\nthrough Safe and Supported: the National Framework for Protecting Australia’s Children (2021–2031),\na framework that embeds the 4 Priority Reforms of the National Agreement on Closing the Gap and the\nNational Plan to End Violence against Women and Children (2022–2032).", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "corporate-plans/2023-24.pdf (https://www.dss.gov.au/system/files/resources/dss-2023-24-corporate-plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Performance Measure\n2.1.2-1 Successful delivery of department led national initiatives under the National Plan to End\nViolence against Women and Children 2022–2032\nTarget 2025–26 2026–27 2027–28 2028–29\n 2.1.2-1A - Demonstrated The department TBD TBD TBD\nachievement of continued will report outputs\nsuccessful delivery of initiatives against the 6 long-\nunder the National Plan to End term outcomes\nViolence against Women and\nChildren 2022–2032.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-004589", "entity_name": "Economic Inclusion Advisory Committee", "folder_name": "Economic-Inclusion-Advisory-Committee", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Performance Measure\n2.1.2-1 Successful delivery of department led national initiatives under the National Plan to End\nViolence against Women and Children 2022–2032\nTarget 2025–26 2026–27 2027–28 2028–29\n 2.1.2-1A - Demonstrated The department TBD TBD TBD\nachievement of continued will report outputs\nsuccessful delivery of initiatives against the 6 long-\nunder the National Plan to End term outcomes\nViolence against Women and\nChildren 2022–2032.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "corporate-plans/2025-26.pdf (https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": "https://www.dss.gov.au/system/files/documents/2025-11/department-social-services-annual-report-2024-25.pdf", "file": "annual-reports/2024-25.pdf", "bytes": 4599125, "link_text": "PDF format File size 4.39 MB" }, { "category": "corporate-plans", "year": "2025-26", "url": "https://www.dss.gov.au/system/files/documents/2025-08/dss-corporate-plan-2025-26.pdf", "file": "corporate-plans/2025-26.pdf", "bytes": 2729672, "link_text": "PDF format File size 2.6 MB" }, { "category": "corporate-plans", "year": "2024-25", "url": "https://www.dss.gov.au/system/files/resources/department-social-services-2024-25-corporate-plan.pdf", "file": 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