{ "entity_id": "S-WA-041", "folder": "Economic-Regulation-Authority", "name": "Economic Regulation Authority", "type": "Independent Statutory Authority", "jurisdiction": "WA", "portfolio": "", "website": "https://www.erawa.com.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 37, "n_kpi_targets": 1, "n_kpi_results": 1, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "Our purpose is to benefit all Western Australians by promoting strong economic outcomes through effective regulation and decision making. We strive to make sure current and future consumers pay no more than necessary for safe and reliable utilities. [CP p.9]", "official_site_url": "https://www.erawa.com.au/", "source_documents": [ { "type": "annual_report", "title": "Annual Report 2024/25 (Interactive)", "url": "https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2023/24 (Interactive)", "url": "https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2022/23", "url": "https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2021/22", "url": "https://www.erawa.com.au/sites/default/files/22913/Annual-Report-202122.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2020/21", "url": "https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF", "period": "2020-21", "confidence": "high" }, { "type": "strategie", "title": "ERA WA Media Statement: Energy retailers and distributors 2024 - Annual data report", "url": "https://www.erawa.com.au/sites/default/files/24628/era-media-statement-energy-retailers-and-distributors-2024-annual-data-report-3-february-2025.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "ERA Media Statement - Annual data reports show energy retailer and distributor performance trends", "url": "https://www.erawa.com.au/sites/default/files/23831/Media-Statement-Distributors-and-Retailers-annual-data-reports-202223.PDF", "period": "2022", "confidence": "medium" }, { "type": "strategie", "title": "ERA WA Media Statement - Annual data reports show energy retailer and distributor performance trends", "url": "https://www.erawa.com.au/sites/default/files/23109/Media-statement---data-reports-202122.pdf", "period": "2021", "confidence": "medium" }, { "type": "strategie", "title": "Energy retailers and distributors 2024 - Annual data report", "url": "https://www.erawa.com.au/sites/default/files/24631/energy-retailers-and-distributors-2024-annual-data-report.PDF", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "2022/23 energy retailer data for business customers - Fact Sheets", "url": "https://www.erawa.com.au/sites/default/files/23920/2022-23-energy-retailer-data-for-business-customers.pdf", "period": "2022-23", "confidence": "medium" }, { "type": "strategie", "title": "2022/23 energy retailer data for residential customers - Fact Sheets", "url": "https://www.erawa.com.au/sites/default/files/23919/2022-23-energy-retailer-data-for-residential-customers.pdf", "period": "2022-23", "confidence": "medium" }, { "type": "strategie", "title": "2022/23 energy sector data for distributors - Fact Sheets", "url": "https://www.erawa.com.au/sites/default/files/23921/2022-23-energy-sector-data-for-distributors.pdf", "period": "2022-23", "confidence": "medium" }, { "type": "strategie", "title": "Annual data report - Energy distributors 2022/23", "url": "https://www.erawa.com.au/sites/default/files/23826/Final-for-publication-Distributors-Annual-data-report-202223.pdf", "period": "2022-23", "confidence": "medium" }, { "type": "strategie", "title": "Annual data report - Energy retailers 2022/23", "url": "https://www.erawa.com.au/sites/default/files/23827/Final-for-publication-Retailers-Annual-data-report-202223.pdf", "period": "2022-23", "confidence": "medium" }, { "type": "strategie", "title": "Annual data report - Energy distributors 2021/22", "url": "https://www.erawa.com.au/sites/default/files/23108/Final-for-publication---Energy-Distributors-Annual-Data-Report-2021-22.PDF", "period": "2021-22", "confidence": "medium" }, { "type": "strategie", "title": "Annual data report - Energy retailers 2021/22", "url": "https://www.erawa.com.au/sites/default/files/23107/Final-for-publication---Energy-Retailers-Annual-Data-Report-202122.PDF", "period": "2021-22", "confidence": "medium" }, { "type": "strategie", "title": "Annual data report - Energy distributors 2020/21", "url": "https://www.erawa.com.au/sites/default/files/22391/Final-for-publication---Annual-data-report---Energy-distributors-202021.pdf", "period": "2020-21", "confidence": "medium" } ], "purpose": { "text": "Our purpose is to benefit all Western Australians by promoting strong economic outcomes through effective regulation and decision making. We strive to make sure current and future consumers pay no more than necessary for safe and reliable utilities. [CP p.9]", "source_url": "", "source_page": 9, "source_deep_url": "" }, "vision": null, "strategic_priorities": [ { "title": "Embrace change by proactively exploring solutions to the challenges facing regulated markets and being open and curious ", "description": "Embrace change by proactively exploring solutions to the challenges facing regulated markets and being open and curious about new ways of achieving the best possible outcomes.", "source_url": "", "source_page": 9, "source_deep_url": "" }, { "title": "Support well-functioning markets by providing robust, evidence based regulatory decisions and advice.", "description": "Support well-functioning markets by providing robust, evidence based regulatory decisions and advice.", "source_url": "", "source_page": 9, "source_deep_url": "" }, { "title": "Openly engage and communicate by remaining informed and aware of stakeholder views through meaningful consultation, comm", "description": "Openly engage and communicate by remaining informed and aware of stakeholder views through meaningful consultation, communicating our decisions clearly and appropriately for the audience and being transparent, unbiased and inclusive.", "source_url": "", "source_page": 9, "source_deep_url": "" }, { "title": "Strengthen organisational culture to meet these objectives, by cultivating a culture of innovation and regulatory excell", "description": "Strengthen organisational culture to meet these objectives, by cultivating a culture of innovation and regulatory excellence, and enhancing our people’s capacity to be highly competent, adaptable and resilient.", "source_url": "", "source_page": 9, "source_deep_url": "" } ], "values": [ { "name": "Integrity", "description": "", "source_url": "", "source_page": null }, { "name": "Excellence", "description": "", "source_url": "", "source_page": null }, { "name": "Trust", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Efficient, safe and equitable provision of utility services in Western Australia", "description": "The ERA’s role means we cannot achieve this outcome directly but can play a part in its achievement. Our contribution to this goal is embedded in our strategic plan, which states that the ERA’s purpose is ‘to promote the interests of Western Australian consumers through independent regulation, analysis and advice, now and into the future.’ [AR p.29]", "activities": [ "Regulate the gas, electricity and rail industries", "License providers of gas, electricity, and water services", "Conduct inquiries into economic matters referred to us by the State Government" ], "source_url": "", "source_page": 29, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Cost per submission made to the Authority’s Governing Body", "target": "$90,118", "latest_result": "$88,139", "status": "Achieved", "target_source_url": "", "target_source_page": 61, "result_source_url": "https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF", "result_source_page": 61 } ], "document_alignment_terms": { "must_support": [ "Our purpose is to benefit all Western Australians by promoting strong economic outcomes through effective regulation and decision making. We strive to make sure current and future ", "Embrace change by proactively exploring solutions to the challenges facing regulated markets and being open and curious about new ways of achieving the best possible outcomes.", "Support well-functioning markets by providing robust, evidence based regulatory decisions and advice.", "Openly engage and communicate by remaining informed and aware of stakeholder views through meaningful consultation, communicating our decisions clearly and appropriately for the audience and being transparent, unbiased and inclusive.", "Strengthen organisational culture to meet these objectives, by cultivating a culture of innovation and regulatory excellence, and enhancing our people’s capacity to be highly competent, adaptable and resilient." ], "watch_terms": [ "Cost per submission made to the Authority’s Governing Body" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# Economic Regulation Authority — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF)\n\n## Our purpose / purposes\n\n> Our purpose is to benefit all Western Australians by promoting strong economic outcomes through effective regulation and decision making. We strive to make sure current and future consumers pay no more than necessary for safe and reliable utilities. [CP p.9] [CP p.9]\n\n## How we deliver\n\n> We achieve our purpose through effective regulation and decision making. Our people have integrity: they make decisions and provide advice based on transparent, unbiased and rigorous analysis, and in a way that is professional, ethical and accountable. They strive for excellence: our people are experts, and passionate about delivering high quality outcomes. We build trust: we want industry and consumers to trust us to be impartial, treat others in an equitable, respectful and inclusive manner, and to be fair and even-handed when making decisions. [CP p.9] [CP p.9]\n\n## Government priorities for this department\n\n- Embrace change by proactively exploring solutions to the challenges facing regulated markets and being open and curious about new ways of achieving the best possible outcomes. [CP p.9]\n- Support well-functioning markets by providing robust, evidence based regulatory decisions and advice. [CP p.9]\n- Openly engage and communicate by remaining informed and aware of stakeholder views through meaningful consultation, communicating our decisions clearly and appropriately for the audience and being transparent, unbiased and inclusive. [CP p.9]\n- Strengthen organisational culture to meet these objectives, by cultivating a culture of innovation and regulatory excellence, and enhancing our people’s capacity to be highly competent, adaptable and resilient. [CP p.9]\n\n## Outcomes\n\n### Outcome 1: Efficient, safe and equitable provision of utility services in Western Australia\nThe ERA’s role means we cannot achieve this outcome directly but can play a part in its achievement. Our contribution to this goal is embedded in our strategic plan, which states that the ERA’s purpose is ‘to promote the interests of Western Australian consumers through independent regulation, analysis and advice, now and into the future.’ [AR p.29](https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF#page=29) [CP p.29]\n\n**Key activities:**\n- Regulate the gas, electricity and rail industries\n- License providers of gas, electricity, and water services\n- Conduct inquiries into economic matters referred to us by the State Government\n\n## Values and principles\n\n- Integrity\n- Excellence\n- Trust\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Cost per submission made to the Authority’s Governing Body | $90,118 | CP p.61 |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CCE01 | Cost per submission made to the Authority’s Governing Body | $88,139 | Achieved | [AR p.61](https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF#page=61)(https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF#page=61) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Economic Regulation Authority - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:55:24.481749+00:00\n**Entity ID**: S-WA-041\n**Entity type**: Independent Statutory Authority\n**Jurisdiction**: WA\n**Portfolio**: \n**Website**: https://www.erawa.com.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| other-pdfs | 5 |\n| pages | 37 |\n| reviews | 15 |\n| strategies | 12 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 3]\nEconomic Regulation Authority\nContents\nForeword 1\nSummary of key findings 3\nPurpose of this Inquiry 3\nAssessment of the prison system 4\nOverview of the proposed approach 5\nConsistent standards across the prison system 5\nPerformance benchmarks 6\nEffective planning, processes, and use of information 8\nIntroducing greater competition to the prison system 9\nSequencing of recommendations 10\n1 Introduction 12\n1.1 Terms of Reference 12\n1.2 Structure of the Final Report 12\n1.3 Next steps 13\n2 Overview and scope of the Inquiry 14\n2.1 Introduction 14\n2.2 Summary of submissions on the Draft Report and ERA response 15\n2.2.1 Scope of the Terms of Reference 15\n2.2.2 Drivers of demand for prison services 16\n2.2.3 Rehabilitation objective of the prison system 17\n2.2.4 High rates of Aboriginal incarceration 19\n2.3 Key decision points and decision-makers affecting the prison system 21\n2.3.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Efficiency-20and-20Performance-20of-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Efficiency%20and%20Performance%20of%20Western%20Australian%20Prisons%20-%208%20October%202015.PDF)`\n- [Page 5]\nEconomic Regulation Authority\n5.2 Summary of submissions on the Draft Report and ERA response 106\n5.2.1 Role of Service Level Agreements in addressing governance\nissues 107\n5.2.2 Direct administrative guidance preferable to contracts 108\n5.2.3 Development of Service Level Agreements 110\n5.2.4 Operating philosophy and objectives 110\n5.2.5 Comparison to United Kingdom-based reforms 111\n5.2.6 Penalties and incentives 113\n5.2.7 Expansion of industries 114\n5.3 Overview of Service Level Agreements 115\n5.3.1 Expectations 116\n5.3.2 Financial arrangements 116\n5.3.3 Performance framework 116\n5.4 Role of Service Level Agreements 117\n5.4.1 Role clarity 118\n5.4.2 Accountability 118\n5.4.3 Transparency 119\n5.5 History of Service Level Agreements in Western Australia 120\n5.5.1 Past inquiries 120\n5.5.2 Previous efforts to introduce Service Level Agreements 120\n5.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Efficiency-20and-20Performance-20of-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Efficiency%20and%20Performance%20of%20Western%20Australian%20Prisons%20-%208%20October%202015.PDF)`\n- The purpose of this monitoring is to identify\nimprovements to the market and ensure that market\nOn 31 March 2021, the ERA determined values of\nparticipants are not behaving in a way that results\n12.6 per cent and 23.2 per cent respectively for\nin the market functioning ineffectively, and so\nthe margin peak and margin off-peak parameters\nincreasing costs for consumers.\nto apply in 2021/22.\n Source: `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)`\n- Key performance indicators – Performance against targets 2020/21\n2020/21 2020/21 Variation\ntarget actual\nDesired outcome: The efficient, safe and equitable provision of utility services in Western Australia.\n Source: `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)`\n\n### Role and Functions\n\n- The majority of satisfaction and identify areas for improvement.\nrespondents (41 per cent) had relationships with the\nThe 2022 survey, conducted in February, found that\nERA’s utility services function and 8 per cent were\nresults had improved against 51 survey statements,\nconsumer representatives.\nremained the same for 12 survey statements, and\nThe survey found that 92 per cent of stakeholders declined against 14 survey statements.\nwere satisfied with the overall performance of the\nAreas of high performance included staff belief\nERA, up from 81 per cent when the survey was last\nin the ERA’s role and their part in achieving that\nconducted in 2019.\nrole, work-life balance and flexibility, and the\nOther areas of significant improvement included management of COVID-19 safety issues.\nstakeholder’s ratings of the ERA’s performance in\nminimising regulatory compliance costs, maintaining\n Source: `annual-reports/2021-22.pdf (https://www.erawa.com.au/sites/default/files/22913/Annual-Report-202122.pdf)`\n- In New Zealand, the State Sector Act “lead, support and champion the public sector\n1988 sets out the principal responsibilities of reform program and encourage a culture of\ndepartmental chief executive officers, including learning, adaptation and improvement at all levels\nthat the chief executive officer is responsible to of the agency”.70\nthe minister for the stewardship of legislation\nAlternatively, the Streamline WA steering\nadministered by their department.63 The State\ncommittee could set and communicate clear\nServices Commission reviews the performance\nexpectations that regulatory agencies should\nof chief executive officers against State Sector\ncontinuously manage and improve business\nAct 1988, and reports its findings to the relevant\nlicensing schemes (or regulation more broadly).\nminister.64 The United Kingdom has published a\nRegulator’s Code, which is approved by Parliament,\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)`\n- The Office of Bushfire Risk Management also has the responsibility to develop and\nadminister the Map of Bush Fire Prone Areas, which is an online map that provides an\n“accurate and consistent designation of bush fire prone areas in Western Australia”.50 The\nmap ensures future developments in bushfire-prone areas are better protected from\nbushfires.51\nFinally, the Office of Bushfire Risk Management is responsible for developing guidelines to\nassist local governments prepare their Bushfire Risk Management Plans.52 The Bushfire\nRisk Management Plan program is a tenure-blind program53 that provides local\ngovernments with the tools and knowledge to lead bushfire risk assessment, and prioritises\ntreatment strategies to manage and reduce those risks.54 DFES administers the Bushfire\nRisk Management Plan program and is the custodian of the Bushfire Risk Management\nSystem.55\n2.2.\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- 185\n7.3 Factors that will affect the cost a rural fire service 187\n7.4 Rural fire service models 188\n7.5 Cost of a rural fire service 192\n7.6 Effect on Emergency Services Levy rates 199\n7.7 Recommendations 202\n8 Governance, transparency and accountability arrangements 203\n8.1 Introduction 204\n8.2 Previous inquiries 205\n8.3 Assessment of existing governance, transparency and accountability\narrangements 206\n8.3.1 Conflict of interest 207\n8.3.2 Transparency 215\n8.3.3 Stakeholders’ role in decision-making 218\n8.3.4 Local Government Grants Scheme Manual 221\n8.4 Alternative governance arrangements 223\n8.4.1 Should an organisation other than the Department of Fire and\nEmergency Services administer the Emergency Services\nLevy?\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- [Page 27]\nEconomic Regulation Authority\nA Hazard Management Agency has responsibilities, functions and powers for its prescribed\nhazard(s), under the Emergency Management Act 2005 and the State Emergency\nManagement Policy, including:\n conducting emergency management activities for prevention, preparedness,\nresponse and recovery; 27\n declaring, extending and revoking an emergency situation through a notice of\ndeclaration;28\n appointing a hazard management officer to act as an emergency response\ncoordinator on its behalf; 29 and\n preparing, maintaining, exercising and amending the Westplans.30\nThe State Emergency Management Policy further outlines a Hazard Management Agency’s\nroles and responsibilities across prevention, preparedness, response, and recovery.\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- The Fire and Emergency Services Commissioner is the chief executive officer of DFES.34\nThe Fire and Emergency Services Commissioner has responsibility to provide emergency\nmanagement across eight hazards,35 as well as a responsibility, and functions, to provide\nemergency services.36 The Fire and Emergency Services Commissioner also has powers\nto assess the levy charged on State and local government land, to form and manage a\n27 Emergency Management Act 2005, section 3.\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n\n### Strategic Priorities\n\n- These reports\nGas 0 1 0 0 0\ninclude information on the number of\nWater 0 0 0 0 2\nconnections to the network, disconnections,\ncustomers experiencing financial hardship,\ncall centre and complaints performance,\nThe ERA issued new distribution and retail The ERA sometimes nominates areas of\nand outages.\nelectricity licences to Eglinton Village Energy special focus for audits and reviews, which\nPty Ltd, which will construct and operate a means the auditor is required to assign a\nLicensing\nmicrogrid at Eglinton Village, a residential higher audit or review priority to specific\nThe ERA is responsible for licensing\ndevelopment north of Perth in the city of licence obligations (such as protections for\nelectricity, gas and water service providers,\nWanneroo. customers experiencing financial hardship)\nwhich involves:\nor asset management processes (such as\nWe renewed the Rottnest Island Authority’s\n Source: `annual-reports/2023-24.pdf (https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF)`\n- The automatically revokes subordinate legislation\nNew South Wales Subordinate Legislation five or 10 years after it commences.48\nAct 1989 requires agencies to comply with\nThe Service Priority Review noted that compared\nguidelines when drafting regulations.43 The\nto some other jurisdictions, Western Australia’s\nguidelines include that the “objectives sought\nregulatory governance framework is “informal and\nto be achieved and the reasons for them must\ninsular”.49 The ERA’s recommendations are aimed\nbe clearly formulated”, and that those objectives\nat addressing the gaps in Western Australia’s\nare “reasonable and appropriate” and “accord\nregulatory governance framework for business\nwith the objectives, principles, spirit and intent\nlicensing.\nof the enabling Act.”44\nThe Western Australian Government has an\n• Clear expectations from government about\nestablished Regulatory Impact Assessment\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)`\n- September 2012, five years after it commenced.199\nHowever, the review was postponed to allow\n• The ERA makes recommendations to\nfor the operational and management functions\nincrease the priority given to improving\nof the Swan River Trust to be transferred to the\nlicensing schemes, and to make change\nDepartment of Parks and Wildlife (which is now\neasier, including an annual omnibus bill,\nthe Department of Biodiversity, Conservation\nconsideration of sunset clauses, an annual\nand Attractions).200 On 15 March 2018, nearly\nreport on the state of licensing in\nsix years after it was due to commence, the\nWestern Australia, and annual reporting by\nMinister for Environment tabled the review.201 The\nagencies on improvements they intend to\nreview included 13 recommendations, most of\nimplement in the coming year.\nwhich proposed administrative changes to the\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)`\n- [pages 53,54]\nsupported the use of omnibus bills to deal with amendments or\ntechnical adjustments to acts, often these types of bills did not get Parliamentary priority.262\n257 Australian Office of Parliamentary Counsel, ‘Drafting Directions’, September 2018 (online) [accessed 3 January 2019].\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)`\n- [Page 18]\nEconomic Regulation Authority\n1.2 Background to the review\nThe ERA was asked to conduct a review of the ESL in response to a recommendation of\nthe Report of the Special Inquiry into the January 2016 Waroona Fire, prepared by Mr Euan\nFerguson.1\nStakeholder comments in the Ferguson report raised the following concerns with the\nadministration of the ESL:2\n Stakeholders perceive that increases in the levy are used to supplement the\nadministrative costs of the Department of Fire and Emergency Services (DFES),\nrather than funding frontline services.\n Insufficient funds are being directed towards mitigation3 activities, with priority being\ngiven to response, despite greater financial benefits from investing in mitigation\nrather than response.\n There is a lack of transparency in the way funding from the ESL is allocated and\nconcern that the allocation is not based upon risk.4\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- Lonnie Awards,\nThe ERA is actively monitoring the market which recognise excellence in government\nfor non-compliance, and we prepared a performance reporting.\nsuite of new guidance materials for market\nWe also celebrated the 20th anniversary of Steve Edwell\nparticipants, to explain their obligations under\nthe creation of the ERA, with a morning tea\nChair of the ERA\nthe new market rules.\nattended by current and former staff and\nIn this period of ongoing change, the ERA Governing Body members, as well as inaugural\nprepared and published a new Strategic Plan Chair Dr Ken Michael AC and inaugural Minister,\nfor 2024 to 2027, setting out our direction and Hon Eric Ripper AM.\npriorities and ensuring that we are well-placed\nI would like to close by thanking the many\nto cope with the challenges ahead of us.\ngovernment, industry and consumer\n Source: `annual-reports/2023-24.pdf (https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF)`\n- [Page 9]\nOverview Year in review Disclosures and legal compliance Appendices\nOur strategic direction\nIn December 2023, we published our Strategic Plan 2024-2027, which sets out the ERA’s objectives and priorities for the next three years.\n Source: `annual-reports/2023-24.pdf (https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF)`\n- Improving employee\n• Undertaking compliance investigations.74\nunderstanding of the businesses and industries\n• Engaging with consumers and licensees,75 and they are regulating should, however, remain the\nunderstanding the businesses and industries responsibility of individual agencies.\nthey are regulating.76\n• Providing legislative drafting instructions.77 Recommendation:\nThe Service Priority Review identified gaps in To assist agency staff to carry out their\ncapability in policy and data analysis (among regulatory responsibilities effectively and\nother things), and argued that a systematic efficiently, agency heads should ensure\napproach to capability development is critical.78 that capability gaps identified in this inquiry\nThe Service Priority Review recommended that are addressed.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)`\n- It said the Act under which\n• The permit scheme for travelling in infected\nthe permit may be issued was operationalised\nareas and vehicles – this scheme protects\nonly if there was an outbreak of certain diseases,\nagainst risks to human safety arising from the\nand that the Act had only been operationalised\noutbreak of 13 prescribed diseases\ntwice.145\n(for example, foot and mouth disease).139\nBased on this information, the ERA recommends\nThe ERA checked with agencies whether these\nthat reviewing the waterways conservation\nschemes would soon be reviewed.\nlicensing schemes remain a government priority,\nalong with reviewing security, investigator and\nThe Department of Mines, Industry Regulation\ncrowd controller licensing schemes.\nand Safety said that it intended to review the\noffshore minerals licensing schemes “well before\nThe government may choose to prioritise licensing\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)`\n- One stakeholder said that, while it supported the use of omnibus bills to deal with amendments or\ntechnical adjustments to acts, often these types of bills did not get Parliamentary priority.262\n257 Australian Office of Parliamentary Counsel, ‘Drafting Directions’, September 2018 (online) [accessed 3 January 2019].\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)`\n\n## KPIs, Targets, and Where They Are At\n\n- Timeliness (Legislative deadlines achieved) (%)\nn Target\nn Actual\n2020/21\n100 100\n2020/21\n100 98 100 97\n2018/19 2019/20\nTimeliness – Governing Body rating\nThe Secretariat tracks internal deadlines for\nproviding submissions to the Governing Body, in\naddition to measuring legislative timeframes.\n Source: `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)`\n- 3.0 3.01 3.0 3.01 3.0 3.04\nTimeliness (Legislative Deadlines achieved) (%)\nn Target\nn Actual\n2019/20 2020/21 2021/22\n100\n97\n100 100 100 100\nTimeliness – Legislative deadlines achieved\nIn 2021/22, 39 of the 231 submissions were for\ndecisions with legislative time limits, compared to\n35 out of 209 submissions in 2020/21.\n Source: `annual-reports/2021-22.pdf (https://www.erawa.com.au/sites/default/files/22913/Annual-Report-202122.pdf)`\n- The actual average\ncost per submission was lower than the target due\nto the number of submissions being higher than\nexpected as a result of additional briefing notes\nbeing considered throughout the year and the\nintroduction of workshops between the Governing\nBody and the Secretariat.\nn Target\nn Actual\n62 Economic Regulation Authority | ANNUAL REPORT 2021/22\n60\n69\n61\n77\n74\n61\n2019/20 2020/21 2021/22\nMinisterial directives\nThe ERA is independent of direction or control by the State or any Minister or officer of\nthe State in performing its regulatory functions.\n Source: `annual-reports/2021-22.pdf (https://www.erawa.com.au/sites/default/files/22913/Annual-Report-202122.pdf)`\n- QUALITY (SUBMISSIONS)\nn Target\nn Actual\nEconomic Regulation Authority Annual Report 2022/23 DISCLOSURES AND LEGAL COMPLIANCE 61\n3.00\n3.41\n2022/23\n3.00 3.01 3.00 3.04\nTimeliness – Legislative deadlines achieved\nIn 2022/23, 46 of the 193 submissions were\nfor decisions with legislative time limits,\ncompared to 39 out of 231 submissions in\n2021/22.\n Source: `annual-reports/2022-23.pdf (https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)`\n- TIMELINESS (LEGISLATIVE DEADLINES ACHIEVED)\nn Target\nn Actual\n2020/21 2021/22 2022/23\n2020/21 2021/22\n1 Rating scale: One = well below expectations, two =\nbelow expectations, three = satisfactory, four = above\nexpectations and five = well above expectations.\n Source: `annual-reports/2022-23.pdf (https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)`\n- QUALITY (SUBMISSIONS)\nn Target\nn Actual\n58 Economic Regulation Authority Annual Report 2023/24\n3.00\n3.41\n2022/23\n3.00 3.04 3.00\n3.27\nTimeliness – Legislative deadlines achieved\nIn 2023/24, 46 of the 226 submissions were\nfor decisions with legislative time limits,\ncompared to 46 out of 193 submissions in\n2022/23.\n Source: `annual-reports/2023-24.pdf (https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF)`\n- TIMELINESS (LEGISLATIVE DEADLINES ACHIEVED)\nn Target\nn Actual\n2021/22 2022/23 2023/24\n2021/22 2023/24\n1 Rating scale: One = well below expectations, two =\nbelow expectations, three = satisfactory, four = above\nexpectations and five = well above expectations.\n Source: `annual-reports/2023-24.pdf (https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF)`\n- QUALITY (SUBMISSIONS)\nn Target\nn Actual\n60 Economic Regulation Authority Annual Report 2024/25\n3.00\n3.41\n2022/23\n3.00\n3.27\nTimeliness – Legislative deadlines achieved\nIn 2024/25, 30 of the 222 submissions were\nfor decisions with legislative time limits,\ncompared to 46 out of 226 submissions in\n2023/24.\n Source: `annual-reports/2024-25.pdf (https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF)`\n- TIMELINESS (LEGISLATIVE DEADLINES ACHIEVED)\nn Target\nn Actual\n2022/23 2023/24 2024/25\n2023/24\n1 Rating scale: One = well below expectations, two =\nbelow expectations, three = satisfactory, four = above\nexpectations and five = well above expectations.\n Source: `annual-reports/2024-25.pdf (https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF)`\n- If the 8-cities CPI is chosen,\nthe Water Corporation has under-achieved on its efficiency target by $294 million in\nnominal terms between 2005/06 and 2012/13 (that is, it has overspent relative to its\nefficiency target).\n Source: `reviews/Revised-20Final-20Report-20--20Inquiry-20into-20the-20Efficient-20Costs-20and-20.pdf (https://www.erawa.com.au/sites/default/files/Revised%20Final%20Report%20-%20Inquiry%20into%20the%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20the%20Busselton%20Water%20Baord%20-%2028%20March%202013.pdf)`\n- [Page 5]\nEconomic Regulation Authority\nList of Tables\nTable 4.1 Costs of SUPP Rounds (MRPs and LEPs) over Time ($ million, nominal) 15\nTable 5.1 Western Power’s 2010-11 Operating Expenditure Budgets (Per Kilometre) 28\nTable 5.2 Overhead and Underground Maintenance Costs from 2006-07 to 2009-10 (2010-\n11 Dollars) 28\nTable 5.3 Western Power’s Estimated Distribution Pole Replacement and Reinforcement\nProgram (2012-13 to 2016-17) 33\nTable 5.4 Selected Suburb Reliability Performance Summary 38\nTable 5.5 Reliability measures for Victoria Park South and Wembley Downs, pre and post\nundergrounding of the distribution network 39\nTable 5.6 Updated reliability measure averages including Victoria Park South and Wembley\nDowns 40\nTable 5.7 Variability in the Value of Underground Power (2000 to 2010) 44\nTable 5.8 Variability in the Value of Underground Power by House Price 45\nTable 5.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20State-20Underground-20Power-20Program-20Co.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20State%20Underground%20Power%20Program%20Cost%20Benefit%20Study%20-%2030%20September%202011.pdf)`\n- If the present value condition is not achieved, the asset is either\nover- or under- recovered, leading to a departure from normal profits. (Refer to Appendix 9 for a discussion\nof the alternative approaches.)\n29 Water Corporation, The 2016 Inquiry into the Efficient Costs and Tariffs of the Water Corporations Response\nto the Draft Recommendation Report, 20 September 2017, p.\n Source: `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf)`\n- The ERA’s recommendations result in about 75 per cent of the Water Corporation’s\noperating expenditure over the period 2018-19 to 2022-23 being subject to the efficiency\ntarget.\n Source: `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf)`\n- Key performance indicators – Performance against targets 2020/21\n2020/21 2020/21 Variation\ntarget actual\nDesired outcome: The efficient, safe and equitable provision of utility services in Western Australia.\n Source: `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $386 million, $395 million, $339 million, $359 million, $18 million, $14 million | The program’s relief and recovery activities are jointly funded by the State\nand Australian Governments.214\n3.3.4 Forecast costs\nThe 2016-17 State Budget shows a projected increase in DFES’s expenses from\n$386 million in 2016-17 to $395 million in 2019-20, and an increase in ESL revenue from\n$339 million to $359 million over the same period, if the current funding model is retained.215\nState government appropriations are budgeted to be about $18 | `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)` |\n| $15.533 million, $14.006 million, 15.533 million, 14.006 million, 90 per cent | The 2021/22 government-published budget Staff vacancies have been further impacted by\nestimates allowed expenditure of $15.533 million. difficulties in the recruitment of suitable staff in the\nActual expenditure for 2021/22 was $14.006 million, current tight labour market.\nor 90 per cent of the budget estimate. | `annual-reports/2021-22.pdf (https://www.erawa.com.au/sites/default/files/22913/Annual-Report-202122.pdf)` |\n| $56.6 million, 56.6 million | [Page 29]\nEconomic Regulation Authority\nKey assumptions underlying this analysis were that:\n there would be savings of $56.6 million per year based on saving 770 Full Time\nEquivalents (FTE) out of the total 5,000 corporate services staff across the public\nsector. | `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)` |\n| $56.6 million, 56.6 million | 90 public sector agencies were to be rolled-in to the general government shared\nservice centre;\n it was anticipated that the chosen provider would deliver an integrated product that\ncould be used as soon as staff from the agencies were transferred to the OSS;\n the three general government clusters were expected to employ 300 FTEs each;23\n22F\n while there would be staff losses across the public sector, management of excess\nstaff would be throug | `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)` |\n| $175 million, $183 million, 175 million, 183 million | The 2014/15 State Budget forecasts an operating\nsurplus of $175 million for 2014/15, following a surplus of $183 million in 2013/14, stating\nthat ‘at less than 1% of revenue, these operating surpluses provided a limited buffer against\nfluctuations in key revenue parameters such as the exchange rate or iron or price.’73 This\nillustrates how vital it is that the State Government plans to provide effective protections\nagainst any economic consequenc | `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Microeconomic%20Reform%20in%20Western%20Australia%20-%2030%20June%202014.PDF)` |\n| $2,619.5 million, 2,619.5 million | It compares to the expected revenue for 2017-18 of $2,619.5 million, which is\nbased on the tariff increases included in the State Budget for planning purposes, the\nforecast level of demand for the Water Corporation’s services in that year, and the ERA’s\nestimates of the operating subsidy given the current tariffs. | `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf)` |\n| $73.9 million, 73.9 million | Table 13 Total Revenue Requirement Forecasts for Aqwest ($ million nominal, except\nlast column)\nTotal of\nthe 5 year\nreview\n2017-18 2018-19 2019-20 2020-21 2021-22 2022-23\nperiod\n(real $\n2016)\nReturn on asset 2.672 3.173 3.722 3.860 3.962 4.221 17.322\nDepreciation 1.740 2.096 2.511 2.669 2.803 3.066 12.014\nOperating expenditure 9.447 9.541 9.637 9.733 9.831 9.929 44.597\nTotal 13.859 14.811 15.870 16.262 16.596 17.215 73.933\nSource ERA estimates\nRe | `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf)` |\n| $48.7 million, 48.7 million | Table 20 Total Revenue Requirement Forecasts for Busselton Water ($ million nominal,\nexcept last column)\nTotal of the 5 year\n2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 review period\n(real $ 2016)\nReturn on assets 1.627 1.644 1.656 1.713 1.790 1.864 7.936\nDepreciation 1.302 1.416 1.344 1.762 1.988 2.165 7.918\nOperating expenditure 6.724 6.869 7.017 7.168 7.323 7.481 32.843\nTotal 9.653 9.929 10.017 10.644 11.101 11.509 48.697\nSource ERA estima | `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf)` |\n| $323.3 million, $37.1 million, 323.3 million, 82 per cent, 37.1 million, 9.4 per cent | In 2015-16, ESL revenue was\n$323.3 million, or about 82 per cent of total income for DFES.133 DFES also receives an\nappropriation from the State Government, which accounted for $37.1 million or 9.4 per cent\nof DFES’s revenues in 2015-16. | `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)` |\n| $323.3 million, $37.1 million, 323.3 million, 82 per cent, 37.1 million, 9.4 per cent | In 2015-16, ESL revenue was $323.3 million, or about\n82 per cent of total income for DFES.170\nDFES also receives an appropriation from the State Government, which accounted for\n$37.1 million or 9.4 per cent of DFES revenues in 2015-16. | `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)` |\n| $6 billion, 6 billion | The plan includes a re-prioritisation of the Government’s Asset Investment\nProgram, and is predicted to increase government revenue and decrease expenses by\naround $6 billion over the next four years to 2016/17. | `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Microeconomic%20Reform%20in%20Western%20Australia%20-%2030%20June%202014.PDF)` |\n| $17.104 million, $16.119 million, 17.104 million, 16.119 million, 94.2 per cent | Delays in the commencement\nof the Pilbara Networks access regime and Western\nThe 2020/21 Government published budget\nPower’s technical rules change management\nestimates allowed expenditure of $17.104 million.\nframework to 1 July 2021 resulted in budgeted\nActual expenditure for 2020/21 was $16.119 million,\nemployee positions and legal and consultants’\nor 94.2 per cent of the budget estimate.\nbudgets for these new functions not being used\nin 2020/2 | `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)` |\n| $000 | Actual financial performance versus budget targets 2020/21 ($000)\n2020/21 2020/21\ntarget actual Variation\nTotal cost of services (expense limit) 17,104 16,119 (985)\nNet cost of services 6,549 4,086 (2,463)\nTotal equity 7,431 8,701 1,270\nApproved salary expense level 10,079 9,587 (492)\nThe ERA is not required to operate within an agreed working cash limit. | `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)` |\n| $294 million, 294 million | If the 8-cities CPI is chosen,\nthe Water Corporation has under-achieved on its efficiency target by $294 million in\nnominal terms between 2005/06 and 2012/13 (that is, it has overspent relative to its\nefficiency target). | `reviews/Revised-20Final-20Report-20--20Inquiry-20into-20the-20Efficient-20Costs-20and-20.pdf (https://www.erawa.com.au/sites/default/files/Revised%20Final%20Report%20-%20Inquiry%20into%20the%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20the%20Busselton%20Water%20Baord%20-%2028%20March%202013.pdf)` |\n| 75 per cent | The ERA’s recommendations result in about 75 per cent of the Water Corporation’s\noperating expenditure over the period 2018-19 to 2022-23 being subject to the efficiency\ntarget. | `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf)` |\n| $000 | Actual financial performance versus budget targets 2020/21 ($000)\n2020/21 2020/21\ntarget actual Variation\nTotal cost of services (expense limit) 17,104 16,119 (985)\nNet cost of services 6,549 4,086 (2,463)\nTotal equity 7,431 8,701 1,270\nApproved salary expense level 10,079 9,587 (492)\nThe ERA is not required to operate within an agreed working cash limit. | `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)` |\n\n## Key Achievements\n\n- However, the ERA notes that the OAG’s June 2014 review of the program raised some\nissues with the program’s current governance processes, finding that:158\n various examples of projects submitted for approval did not clearly demonstrate the\noutcomes that would be delivered, or the sustainability of the projects in the longer\nterm;\n the indicators intended to benchmark and measure the effectiveness of project\nfunding have not been implemented to date;\n 140 projects worth approximately $730 million were signed with non-Government\nentities before 1 July 2013 (when there was no requirement to demonstrate the long\nterm sustainability of projects in business cases);\n only half of the business cases reviewed by the OAG complied with requirements to\ninclude specific and measurable outcomes;\n evaluation reports for projects only reported what was delivered, and not whether\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Microeconomic%20Reform%20in%20Western%20Australia%20-%2030%20June%202014.PDF)`\n- Section 10 of the Act requires that such progress\npayments can only be charged for work that has been performed or materials or services\nsupplied.120\nIn the event where a builder dies, disappears or becomes insolvent the consumer should\nhave only paid for the value of work completed and therefore on first consideration would\n118 Home Building Contracts Act 1991, Section 10(1)(a)(i).\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Western%20Australia%27s%20Home%20Indemnity%20Insurance%20Arrangements%20-%2028%20June%202013.PDF)`\n- Total current employee related\nprovisions 2,677 2,257 2021 2020\n($’000) ($’000)\nNon-current Employment on-costs provision\nEmployee benefits provisions Carrying amount at start of period 7 6\nLong service leave 506 428 Additional/(reversals of) provisions\n1 1\nrecognised\nOther provisions Carrying amount at end of period 8 7\nEmployment on-costs 1 1\nTotal non-current employee related Key sources of estimation uncertainty – long service leave\nprovisions 507 429 Key estimates and assumptions concerning the future are\nTotal employee related provisions 3,184 2,686 based on historical experience and various other factors that\nhave a significant risk of causing a material adjustment to\nthe carrying amount of assets and liabilities within the next\nProvision is made for benefits accruing to employees in\nfinancial year.\nrespect of annual leave and long service leave for services\n Source: `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)`\n- Every year, new staff\nseverity rate (%)2\nare encouraged to undergo training in equal\nopportunity law, delivered by officers from the Equal Percentage of injured 100 0\nworkers returned to\nOpportunity Commission.\nwork within (%)\n(i) 13 weeks\nOccupational safety, health and injury\n(ii) 26 weeks\nmanagement\nPercentage of managers Greater than 85\nThe ERA’s executive team is committed to providing and supervisors or equal to 80\ntrained in occupational\na safe, healthy and accident-free workplace for\nsafety, health and\nstaff, contractors and visitors, and complying with\ninjury management\nthe Occupational Safety and Health Act 1984 and\nresponsibilities (%)\nWorkers’ Compensation and Injury Management\nAct 1981.\n Source: `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)`\n- Every year, new staff are\nLost time injury 0 100\nencouraged to undergo training in equal opportunity\nseverity rate (%)4\nlaw, delivered by officers from the Equal Opportunity\nPercentage of injured 100 0\nCommission.\nworkers returned to\nwork within (%)\nOccupational safety, health and injury\n(i) 13 weeks\nmanagement (ii) 26 weeks\nThe ERA’s executive team is committed to providing Percentage of managers Greater than 85\na safe, healthy and accident-free workplace for staff, and supervisors or equal to 80\ntrained in occupational\ncontractors and visitors, and complying with the\nsafety, health and\nWork Health and Safety Act 2020 and the Workers’\ninjury management\nCompensation and Injury Management Act 1981.\nresponsibilities (%)\nIn 2021/22, with staff continuing to work flexibly\ndue to the pandemic, the ERA provided ergonomic\nassessments for the home offices of staff when\nrequested.\n Source: `annual-reports/2021-22.pdf (https://www.erawa.com.au/sites/default/files/22913/Annual-Report-202122.pdf)`\n- [pages 29,30,31,32,33]\nff while\nacross the organisation.\nalso embracing hybrid work options the ERA\n• International Day for the Elimination of has implemented online initiatives including:\nRacial Discrimination and Harmony Day,\n• “60 seconds with…” interviews with staff\nwhere our staff reflected on the work there\nis still to do to make sure all people are • Pet Spotlight celebrating the pets that bring\nrespected and included. so much joy to our staff\n• International Women’s Day morning tea • “Watch parties” (chat rooms where staff\nand discussion which provided staff an listening to the same webinar and can\nopportunity to reflect on ingrained bias exchange thoughts) on a range of topics.\nand what the ERA can do to contribute to\ngender equality.\n Source: `annual-reports/2022-23.pdf (https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)`\n- [Page 3]\nEconomic Regulation Authority\nContents\n12B\nList of Tables iv\nList of Figures v\nExecutive Summary vi\nSummary of Findings xv\nFinal report 1\n1 Introduction 2\n1.1 Terms of Reference 2\n1.2 Background to the Inquiry 3\n1.3 The Review Process 4\n1.4 Further Information 5\n2 Background to Shared Services in Western Australia 6\n2.1 History of Shared Services in Western Australia 6\n2.1.1 Machinery of Government Initiatives 6\n2.1.2 Principles that Underpinned the Development of Shared Services in\nWestern Australia 7\n2.1.3 2003 Initial Business Case and Governance Arrangements for\nShared Services 8\n2.1.4 Establishment of the OSS 10\n2.1.5 2007 Auditor General’s Report 11\n2.1.6 2007 Review of Shared Services 12\n2.1.7 2008 Review of Shared Services 15\n2.1.8 Call for Current ERA Inquiry 15\n2.1.9 Current Situation at DTFSSC 16\n2.2 Experience of Shared Services Elsewhere 17\n2.2.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)`\n- The report noted that Oracle was around five months\nbehind its delivery schedule and that this was ‘putting at risk the savings the Government\nexpected to achieve.’\n2.1.5 2007 Auditor General’s Report\n52B\nThe Auditor General conducted a Performance Examination of shared services in 2007.31\n30F\nThe findings of this examination show that at the time the program was over budget and\ntwo years behind schedule.32 The Auditor General found that only two of the three shared\n31F\nservice systems had been implemented (finance and procurement), and that successful\nimplementation was at risk due to technical and management issues with the third\ncomponent (human resources).\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)`\n- 3.3 Financial Analysis - Tracking of Progress of the\n22B\nProject Against Budget and Timelines\n3.3.1 From 2003-04 to 2006-07\n62B\nThe initial (2003) business case, outlined in section 2.1.3, suggested that the shared\nservices project required $82 million in capital expenditure to establish the shared services\ncentres.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)`\n- 3.3.4 From 2010-11 Onwards\n65B\nA comparison of anticipated shared services project costs (Table 3.6) and actual project\ncosts (Table 3.7) shows that DTF has delivered the project largely on budget between\n2007-08 and 2010-11.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)`\n- The ERA has reconsidered the results of\nBusselton Water’s latest operational audit and asset management review, which both cover\nthe period 1 April 2013 to 31 March 2016 (36 months).\n At the time the independent audit and review were completed (July 2016), the ERA\nconcluded that Busselton Water had achieved an adequate level of compliance\nand had an effective asset management system.\n Source: `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf)`\n- 4.8.2.1 Implementing ISO 31000 standards\nSome stakeholders argue that the ISO 31000 standards should only be implemented if they\ndo not create new operational and financial inefficiencies (for example, by increasing DFES\nstaff numbers and costs without improving outcomes, or having an adverse impact on\nvolunteer time due to increased compliance requirements).332 One stakeholder states that\nany requirement for prescribed burning processes to comply with ISO 31000 standards is\nflawed, because it would increase bureaucracy and be impractical.333\nImplementing the ISO 31000 standard should lead to a more efficient allocation of existing\nresources – and in turn better outcomes from those resources – not a need to increase\nresources.\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- [Page 5]\nEconomic Regulation Authority\n7.7.2 Selection of 2009/10 as a base year against which to apply an\nefficiency target 57\n7.7.3 Public submissions on the draft report 58\n7.7.4 Authority comments 58\n7.7.5 Final recommendations 60\n7.7.6 Operating costs resulting from the delay in funding approval for the\nSouth Hedland power station 60\n7.7.7 Public submissions on the draft report 61\n7.7.8 Authority comments 61\n7.7.9 Final recommendation 62\n8 Capital Expenditure 63\n8.1 Background 63\nGeneration capital costs 65\nTransmission capital costs 70\nDistribution capital costs 71\nNon system capital costs 72\n8.2 Public submissions on the draft report 74\n8.2.1 Horizon Power’s submission 75\n8.2.2 Other submissions 79\n8.3 Authority comments 80\n8.4 Final recommendation 86\n9 Return on Capital 87\n9.1 Background 87\n9.2 Public submissions on the draft report 89\n9.2.1 Horizon Power submission 89\n9.2.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)`\n- [Page 18]\nEconomic Regulation Authority\n1.2 Background to the review\nThe ERA was asked to conduct a review of the ESL in response to a recommendation of\nthe Report of the Special Inquiry into the January 2016 Waroona Fire, prepared by Mr Euan\nFerguson.1\nStakeholder comments in the Ferguson report raised the following concerns with the\nadministration of the ESL:2\n Stakeholders perceive that increases in the levy are used to supplement the\nadministrative costs of the Department of Fire and Emergency Services (DFES),\nrather than funding frontline services.\n Insufficient funds are being directed towards mitigation3 activities, with priority being\ngiven to response, despite greater financial benefits from investing in mitigation\nrather than response.\n There is a lack of transparency in the way funding from the ESL is allocated and\nconcern that the allocation is not based upon risk.4\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- This includes:\n Chapter 4 – Best practice management of hazards: a discussion of the extent to\nwhich the current allocation of ESL funds towards prevention and response reflects\nbest practice in managing the risk of bushfire and other hazards.\n Chapter 5 – What the ESL should fund: an assessment of whether it is appropriate\nto fund emergency management activities, including emergency services, from a\nspecial purpose levy, a discussion of which aspects of emergency management\nexpenditure should be funded from the ESL and a discussion of the principles for\ndesigning a special purpose levy.\n Chapter 6 – Design of the ESL: an assessment of issues with the design of the ESL\nagainst principles for the design of taxes and levies, and practical considerations.\n Chapter 7 – Funding a rural fire service: a discussion of the extent to which the ESL\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- [Page 3]\nContents\nContents 1\nList of Tables 5\nList of Figures 6\nExecutive Summary 7\nExisting Home Indemnity Insurance Arrangements 7\nCharacteristics of the Housing Industry in Western Australia 8\nThe Case for Mandatory Home Indemnity Insurance 9\nEvaluation of Existing Model of Home Indemnity Insurance 10\nThe Nature of the Insurable Risks 11\nThe Authority’s Recommended Model 12\nImplementation Issues 12\nConstruction Period Insurance 12\nThe Need for a Reserve Mechanism 13\nWarranty Period Insurance 13\nFigurative Representation of the Authority’s Recommended Model 16\nTransitioning to the New Model 17\nThe Heads of Agreement 17\nData Availability 18\nIndexation of Key Financial Parameters 18\nAdditional Trigger 18\nAdditional Exemptions 18\nRegular Reviews 18\nGround Subsidence 19\nRecommendations 20\n1 Introduction 22\n1.1 Terms of Reference 22\n1.2 Review Process 22\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Western%20Australia%27s%20Home%20Indemnity%20Insurance%20Arrangements%20-%2028%20June%202013.PDF)`\n- These reports\nGas 0 1 0 0 0\ninclude information on the number of\nWater 0 0 0 0 2\nconnections to the network, disconnections,\ncustomers experiencing financial hardship,\ncall centre and complaints performance,\nThe ERA issued new distribution and retail The ERA sometimes nominates areas of\nand outages.\nelectricity licences to Eglinton Village Energy special focus for audits and reviews, which\nPty Ltd, which will construct and operate a means the auditor is required to assign a\nLicensing\nmicrogrid at Eglinton Village, a residential higher audit or review priority to specific\nThe ERA is responsible for licensing\ndevelopment north of Perth in the city of licence obligations (such as protections for\nelectricity, gas and water service providers,\nWanneroo. customers experiencing financial hardship)\nwhich involves:\nor asset management processes (such as\nWe renewed the Rottnest Island Authority’s\n Source: `annual-reports/2023-24.pdf (https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF)`\n- The report noted that Oracle was around five months\nbehind its delivery schedule and that this was ‘putting at risk the savings the Government\nexpected to achieve.’\n2.1.5 2007 Auditor General’s Report\n52B\nThe Auditor General conducted a Performance Examination of shared services in 2007.31\n30F\nThe findings of this examination show that at the time the program was over budget and\ntwo years behind schedule.32 The Auditor General found that only two of the three shared\n31F\nservice systems had been implemented (finance and procurement), and that successful\nimplementation was at risk due to technical and management issues with the third\ncomponent (human resources).\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)`\n- [Page 4]\nEconomic Regulation Authority\n3.2 Public submissions on the draft report 21\n3.2.1 Horizon Power’s submission 21\n3.2.2 Other submissions 21\n3.3 Authority comments 22\n3.3.1 Price inflation for capital expenditure 22\n3.3.2 Price inflation for operating expenditure 23\n3.4 Final recommendation 24\n4 Service Standards 25\n4.1 Background 25\n4.2 Public submissions on the draft report 27\n4.2.1 Horizon Power’s submission 27\n4.2.2 Other submissions 28\n4.3 Authority comments 29\n4.4 Final recommendation 30\n5 Demand Forecasts 31\n5.1 Background 31\n5.2 Public submissions on the draft report 33\n5.2.1 Horizon Power’s submission 33\n5.2.2 Other submissions 33\n5.3 Authority comments 33\n6 Initial Capital Base 35\n6.1 Background 35\n6.2 Public submissions on the draft report 38\n6.2.1 Horizon Power’s submission 38\n6.2.2 Other submissions 38\n6.3 Authority comments 39\n6.4 Final recommendation 41\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)`\n- [pages 5,6,7,8]\n.2 Public submissions on the draft report 89\n9.2.1 Horizon Power submission 89\n9.2.2 Other submissions 89\n9.3 Authority comments 90\n9.3.1 Cost of debt 90\n9.3.2 Value of imputation credits (Gamma) 90\n9.3.3 Market risk premium (MRP) 91\n9.3.4 Equity beta 95\n9.4 Final WACC parameters 98\n9.5 Final recommendations 100\n10 Cost of Service Model 101\n10.1 Background 101\n10.2 Cost of service – final report 101\n10.5.1 Financial implications of the cost of service for Horizon Power 103\n11 Cost-Reflective Tariffs 106\n11.1 Background 106\n11.2 DWAT – final report 106\n12 Tariff Equalisation Contribution (TEC) 107\n12.1 Background 108\nTEC based on Horizon Power’s forecast inputs 109\nTEC based on the Authority’s final recommendations 110\nInquiry into the Funding Arrangements of Horizon Power: Final Report iii\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)`\n- From this the Authority notes that the main\nreasons identified for the cost and time overruns were that:\n• the normal gating process for project delivery was not followed and the project\nwent from the preliminary business case (gate 2) to execution (gate 4) – resulting\nin scope creep during the implementation phase;\n• the contractual agreement between Horizon Power and its contractor, PowerCorp,\nwas not sufficiently detailed on issues such as the sharing of risk and key\nperformance measures (scope, cost, timing and performance criteria) – as the\nproject progressed the two parties took increasingly divergent views that could not\nbe resolved contractually because of the open ended terms of the service contract;\n• Horizon Power’s project management team was insufficiently experienced, under\nresources and under budgeted – this impacted upon the accuracy of the status\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)`\n- 260\n8.6.1 Ring-fencing activities within the Department and establishing\na probity auditor 261\n8.6.2 Independent decision-making agency 262\n8.6.3 Conclusion 263\n8.7 Implementation and other considerations 264\n8.7.1 Sequencing of key reforms and associated tasks 265\n8.7.2 Restructuring the Department 266\n8.7.3 Prioritising prisons and services for commissioning 266\n8.7.4 Contract management 267\n8.7.5 Engaging with the not-for-profit sector 272\n8.7.6 Engaging with local Aboriginal organisations 272\n8.8 Recommendations 273\nAppendix 1 Terms of Reference 274\nAppendix 2 Summary of Recommendations 275\nAppendix 3 Calculating cost per prisoner per day 279\nAppendix 4 Supplementary information to Chapter 7 284\nA4.1 Overview of State Government and Departmental infrastructure\nplanning processes 284\nA4.1.1 State Government processes and requirements 284\nA4.1.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Efficiency-20and-20Performance-20of-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Efficiency%20and%20Performance%20of%20Western%20Australian%20Prisons%20-%208%20October%202015.PDF)`\n- [Page 67]\nChapter 5: The costs of licensing scheme\nSome licensing schemes create in the Australian Capital Territory, and 91 per\nunnecessary indirect costs cent in New South Wales and Tasmania).363\nThe Commonwealth government supported a\nSome stakeholders said that licensing schemes\nrecommendation from the 2014/15 Competition\nwere causing unnecessary indirect costs because\nPolicy Review that all Australian governments\nminimum conditions and requirements prevented\nshould again review regulations to ensure\nthem from participating in markets.357 Others said\nunnecessary restrictions on competition were\nminimum conditions and requirements were not\nremoved.364 It encouraged the states to undertake\nstringent enough, creating a risk of harm to the\nsimilar reviews.365\ncommunity, economy or environment because\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)`\n- [Page 8]\nEconomic Regulation Authority\n6.6.3 Recommendations 137\n6.7 Structure of Charges 137\n6.8 Recommendations 138\nAppendices 139\nAppendix A Terms of Reference 140\nAppendix B Rate of Return Methodology 142\nThe WACC formula 142\nOverall Rate of Return for the Water Corporation, Aqwest and Busselton 144\nNominal Risk Free Rate of Return 145\nTerm of the risk-free rate 145\nThe appropriate averaging period 145\nConclusion 153\nFinal Determination 153\nMarket Risk Premium 154\nIntroduction 154\nConsiderations of the Authority 156\nFinal Determination 163\nEquity Beta 163\nFinal Determination 164\nBenchmark Financing Structure: Debt versus Equity 165\nCredit Rating 167\nThe Cost of Debt (R ) 170\nd\nEstimating Debt Risk Premium: The Bond-yield approach 170\nFinal Determination 177\nDebt Issuance Costs 177\nFinal Determination 178\nInflation Rate 178\nFinal Determination 179\nCorporate Tax Rate 179\n Source: `reviews/Revised-20Final-20Report-20--20Inquiry-20into-20the-20Efficient-20Costs-20and-20.pdf (https://www.erawa.com.au/sites/default/files/Revised%20Final%20Report%20-%20Inquiry%20into%20the%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20the%20Busselton%20Water%20Baord%20-%2028%20March%202013.pdf)`\n- [Page 4]\nEconomic Regulation Authority\n3.3.4 Forecast costs 68\n3.4 Regional distribution of costs and revenues 69\n3.4.1 Revenue by region 69\n3.4.2 Revenue by Emergency Services Levy category 70\n3.4.3 Costs by region 71\n3.4.4 Costs by Emergency Services Levy category 71\n3.5 Summary 72\n4 Best practice management of hazards 73\n4.1 Introduction 74\n4.2 The four phases of emergency management 75\n4.3 Funding responsibilities for hazard management 77\n4.4 Effective risk management 80\n4.5 Demand for emergency services 81\n4.6 Investing in prevention and preparedness 82\n4.6.1 The merits of investing in prevention and preparedness 83\n4.6.2 Measuring the costs and benefits of investing in prevention and\npreparedness 84\n4.6.3 Risks of spending too much on response 90\n4.7 Best practices and standards for funding allocation 92\n4.7.1 Overview of Department of Fire and Emergency Services\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- 160\n6.3.2 Reflection of risk in Emergency Services Levy pricing 163\n6.3.3 Gross rental value 167\n6.3.4 Grouping of properties 172\n6.3.5 Treatment of vineyards 177\n6.4 Recommendations 181\n7 Funding a rural fire service 182\n7.1 Introduction 183\n7.2 Should the Emergency Services Levy fund a rural fire service?\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n\n## Corporate Values and Operating Culture\n\n- The ERA’s approach to estimating the rate of return, which is set out in Appendix 9, is based\non:\n a 60 day averaging period, ending 29 September 2017;\n a five year term, consistent with a regular five year reset of the estimates of efficient\ntariffs;\n a single benchmark efficient entity; defined as a pure-play service provider\noperating within Australia without parental ownership, with a similar degree of risk\nas that which applies to the service provider in respect of the provision of the water\nservices;\n- this definition is used in the selection of the benchmark efficient sample of\ncomparators, which allows estimation of the benchmark entity’s rate of return\nparameters, including the level of gearing, the credit rating and the beta;\n a risk free rate determined as the 60 day average of the rates on Commonwealth\nGovernment Securities interpolated to five years;\n Source: `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf)`\n- Total current employee related\nprovisions 2,677 2,257 2021 2020\n($’000) ($’000)\nNon-current Employment on-costs provision\nEmployee benefits provisions Carrying amount at start of period 7 6\nLong service leave 506 428 Additional/(reversals of) provisions\n1 1\nrecognised\nOther provisions Carrying amount at end of period 8 7\nEmployment on-costs 1 1\nTotal non-current employee related Key sources of estimation uncertainty – long service leave\nprovisions 507 429 Key estimates and assumptions concerning the future are\nTotal employee related provisions 3,184 2,686 based on historical experience and various other factors that\nhave a significant risk of causing a material adjustment to\nthe carrying amount of assets and liabilities within the next\nProvision is made for benefits accruing to employees in\nfinancial year.\nrespect of annual leave and long service leave for services\n Source: `annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)`\n- [Page 45]\nOverview Year in review Disclosures and legal compliance Appendices\n3.2 Income from State Government Summary of consolidated account appropriations\n2023 2022 For the year ended 30 June 2023\n($’000) ($’000)\n2023 2023\nAppropriation received during the period: 2023 Supplementary Revised 2023 2023\nService appropriation 1,657 900 Budget Funding Budget Actual Variance\nTotal service appropriation 1,657 900 ($’000) ($’000) ($’000) ($’000) ($’000)\nDelivery of services\nIncome received from other public sector Item 50 Net amount appropriated to\nentities during the period: deliver services 1,657 - 1,657 1,657 -\nRegulatory fees Section 25 Transfer of service appropriation - - - - -\nStanding charges 3,747 3,391\nAmount authorised by other Statutes\nSpecific charges 86 498\n- Salaries and Allowances Act 1975 - - - - -\nLicence fees and charges 46 46\nTotal appropriations provided to\n Source: `annual-reports/2022-23.pdf (https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)`\n- [Page 5]\nEconomic Regulation Authority\n7.7.2 Selection of 2009/10 as a base year against which to apply an\nefficiency target 57\n7.7.3 Public submissions on the draft report 58\n7.7.4 Authority comments 58\n7.7.5 Final recommendations 60\n7.7.6 Operating costs resulting from the delay in funding approval for the\nSouth Hedland power station 60\n7.7.7 Public submissions on the draft report 61\n7.7.8 Authority comments 61\n7.7.9 Final recommendation 62\n8 Capital Expenditure 63\n8.1 Background 63\nGeneration capital costs 65\nTransmission capital costs 70\nDistribution capital costs 71\nNon system capital costs 72\n8.2 Public submissions on the draft report 74\n8.2.1 Horizon Power’s submission 75\n8.2.2 Other submissions 79\n8.3 Authority comments 80\n8.4 Final recommendation 86\n9 Return on Capital 87\n9.1 Background 87\n9.2 Public submissions on the draft report 89\n9.2.1 Horizon Power submission 89\n9.2.\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)`\n- [pages 5,6,7,8]\n.2 Public submissions on the draft report 89\n9.2.1 Horizon Power submission 89\n9.2.2 Other submissions 89\n9.3 Authority comments 90\n9.3.1 Cost of debt 90\n9.3.2 Value of imputation credits (Gamma) 90\n9.3.3 Market risk premium (MRP) 91\n9.3.4 Equity beta 95\n9.4 Final WACC parameters 98\n9.5 Final recommendations 100\n10 Cost of Service Model 101\n10.1 Background 101\n10.2 Cost of service – final report 101\n10.5.1 Financial implications of the cost of service for Horizon Power 103\n11 Cost-Reflective Tariffs 106\n11.1 Background 106\n11.2 DWAT – final report 106\n12 Tariff Equalisation Contribution (TEC) 107\n12.1 Background 108\nTEC based on Horizon Power’s forecast inputs 109\nTEC based on the Authority’s final recommendations 110\nInquiry into the Funding Arrangements of Horizon Power: Final Report iii\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)`\n- 160\n6.3.2 Reflection of risk in Emergency Services Levy pricing 163\n6.3.3 Gross rental value 167\n6.3.4 Grouping of properties 172\n6.3.5 Treatment of vineyards 177\n6.4 Recommendations 181\n7 Funding a rural fire service 182\n7.1 Introduction 183\n7.2 Should the Emergency Services Levy fund a rural fire service?\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- This includes:\n Chapter 4 – Best practice management of hazards: a discussion of the extent to\nwhich the current allocation of ESL funds towards prevention and response reflects\nbest practice in managing the risk of bushfire and other hazards.\n Chapter 5 – What the ESL should fund: an assessment of whether it is appropriate\nto fund emergency management activities, including emergency services, from a\nspecial purpose levy, a discussion of which aspects of emergency management\nexpenditure should be funded from the ESL and a discussion of the principles for\ndesigning a special purpose levy.\n Chapter 6 – Design of the ESL: an assessment of issues with the design of the ESL\nagainst principles for the design of taxes and levies, and practical considerations.\n Chapter 7 – Funding a rural fire service: a discussion of the extent to which the ESL\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf)`\n- [pages 32,33,34,35,36]\nic levels (disconnections are a\ndriver of calls).\n• A stable cohort of core call centre staff receiving ongoing training and professional\ndevelopment.\n• More online customer self-service options to report issues, such as the smell of gas.\n Source: `strategies/Final-for-publication-Distributors-Annual-data-report-202223.pdf (https://www.erawa.com.au/sites/default/files/23826/Final-for-publication-Distributors-Annual-data-report-202223.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2020-21.pdf` - annual-reports - https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF\n- `annual-reports/2021-22.pdf` - annual-reports - https://www.erawa.com.au/sites/default/files/22913/Annual-Report-202122.pdf\n- `annual-reports/2022-23.pdf` - annual-reports - https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF\n- `strategies/Final-for-publication---Annual-data-report---Energy-distributors-202021.pdf` - strategies - https://www.erawa.com.au/sites/default/files/22391/Final-for-publication---Annual-data-report---Energy-distributors-202021.pdf\n- `strategies/Media-statement---data-reports-202122.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23109/Media-statement---data-reports-202122.pdf\n- `strategies/Final-for-publication---Energy-Distributors-Annual-Data-Report-2021-22.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23108/Final-for-publication---Energy-Distributors-Annual-Data-Report-2021-22.PDF\n- `strategies/Final-for-publication---Energy-Retailers-Annual-Data-Report-202122.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23107/Final-for-publication---Energy-Retailers-Annual-Data-Report-202122.PDF\n- `strategies/Media-Statement-Distributors-and-Retailers-annual-data-reports-202223.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23831/Media-Statement-Distributors-and-Retailers-annual-data-reports-202223.PDF\n- `strategies/2022-23-energy-retailer-data-for-business-customers.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23920/2022-23-energy-retailer-data-for-business-customers.pdf\n- `strategies/2022-23-energy-retailer-data-for-residential-customers.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23919/2022-23-energy-retailer-data-for-residential-customers.pdf\n- `strategies/2022-23-energy-sector-data-for-distributors.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23921/2022-23-energy-sector-data-for-distributors.pdf\n- `strategies/Final-for-publication-Distributors-Annual-data-report-202223.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23826/Final-for-publication-Distributors-Annual-data-report-202223.pdf\n- `strategies/Final-for-publication-Retailers-Annual-data-report-202223.pdf` - strategies - https://www.erawa.com.au/sites/default/files/23827/Final-for-publication-Retailers-Annual-data-report-202223.pdf\n- `strategies/energy-retailers-and-distributors-2024-annual-data-report.pdf` - strategies - https://www.erawa.com.au/sites/default/files/24631/energy-retailers-and-distributors-2024-annual-data-report.PDF\n- `strategies/era-media-statement-energy-retailers-and-distributors-2024-annual-data-report-3-.pdf` - strategies - https://www.erawa.com.au/sites/default/files/24628/era-media-statement-energy-retailers-and-distributors-2024-annual-data-report-3-february-2025.pdf\n- `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF\n- `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf\n- `reviews/Final-20Report-20--20Report-20on-20the-20Effects-20of-20the-20Container-20Deposi.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Report%20on%20the%20Effects%20of%20the%20Container%20Deposit%20Scheme%20on%20Beverage%20Prices%20in%20Western%20Australia%20-%2011%20February%202022.PDF\n- `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF\n- `reviews/2019.CDS.Inq-ERA-media-statement---Containers-for-Change-Scheme-Price-Monitoring.pdf` - reviews - https://www.erawa.com.au/sites/default/files/22485/-2019.CDS.Inq-ERA-media-statement---Containers-for-Change-Scheme-Price-Monitoring---Final-Report---February-2022.PDF\n- `reviews/ERA-media-statement---Microgrids-inquiry-report-an-important-step-forward---20-F.pdf` - reviews - https://www.erawa.com.au/sites/default/files/21066/ERA-media-statement---Microgrids-inquiry-report-an-important-step-forward---20-February-2020.pdf\n- `reviews/Final-20Report-20--20Inquiry-20into-20the-20Efficiency-20and-20Performance-20of-.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Efficiency%20and%20Performance%20of%20Western%20Australian%20Prisons%20-%208%20October%202015.PDF\n- `reviews/Final-20Report-20--20Synergys-20Costs-20and-20Electricity-20Tariffs-20--204-20Ju.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Synergys%20Costs%20and%20Electricity%20Tariffs%20-%204%20July%202012.PDF\n- `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF\n- `reviews/Final-20Report-20--20Inquiry-20into-20Water-20Resource-20Management-20and-20Plan.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Water%20Resource%20Management%20and%20Planning%20Charges%20-%2028%20February%202011.PDF\n- `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Western%20Australia%27s%20Home%20Indemnity%20Insurance%20Arrangements%20-%2028%20June%202013.PDF\n- `reviews/Revised-20Final-20Report-20--20Inquiry-20into-20the-20Efficient-20Costs-20and-20.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Revised%20Final%20Report%20-%20Inquiry%20into%20the%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20the%20Busselton%20Water%20Baord%20-%2028%20March%202013.pdf\n- `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf\n- `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Microeconomic%20Reform%20in%20Western%20Australia%20-%2030%20June%202014.PDF\n- `reviews/Final-20Report-20--20Inquiry-20into-20State-20Underground-20Power-20Program-20Co.pdf` - reviews - https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20State%20Underground%20Power%20Program%20Cost%20Benefit%20Study%20-%2030%20September%202011.pdf\n- `pages/about.html` - pages - https://www.erawa.com.au/about-us\n- `pages/announcements-index.html` - pages - https://www.erawa.com.au/about-us/media-statements\n- `pages/announcements-index__16.html` - pages - https://www.erawa.com.au/about-us/media-statements\n- `pages/announcements-index__17.html` - pages - https://www.erawa.com.au/access/rail-access/railways-access-code-2000-reviews\n- `pages/announcements-index__18.html` - pages - https://www.erawa.com.au/customer-protection-codes/code-of-conduct-for-the-supply-of-electricity-to-small-use-customers/2026-electricity-code-review\n- `pages/announcements-index__19.html` - pages - https://www.erawa.com.au/customer-protection-codes/code-of-conduct-for-the-supply-of-electricity-to-small-use-customers/code-of-conduct-for-the-supply-of-electricity-to-small-use-customers-review-2024\n- `pages/announcements-index__20.html` - pages - https://www.erawa.com.au/customer-protection-codes/code-of-conduct-for-the-supply-of-electricity-to-small-use-c\n\n_…truncated, open the .md file for the full content._", "legislation_md": "# Economic Regulation Authority - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:40:17.148374+00:00\n**Entity ID**: S-WA-041\n**Jurisdiction**: Western Australia\n**Portfolio**: \n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 74\n- Unique legislation references found: 289\n\n| Type | Count |\n|---|---:|\n| Act | 178 |\n| Code | 21 |\n| Determination | 3 |\n| Order | 2 |\n| Regulation | 82 |\n| Rules | 1 |\n| Scheme | 2 |\n\n## Legislation References\n\n### Economic Regulation Authority Act 2003\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 38\n**Register search**: https://www.legislation.wa.gov.au/search?query=Economic+Regulation+Authority+Act+2003\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20State-20Underground-20Power-20Program-20Co.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20the-20Efficiency-20and-20Performance-20of-.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pages.jsonl`\n\n**Evidence contexts**:\n- ome more important as the\nshare of renewable energy in the\nNicky Cusworth\nmarket increases.\nChair\nAnnual Report 2020/21 7\n\n[page 8]\nOverview\nAbout the ERA\nThe ERA is Western Australia’s Legislation\nindependent economic regulator. The ERA is established by the Economic Regulation\nAuthority Act 2003. This Act gives us functions\nOur role is to regulate the gas, electricity and rail under the following Acts of Parliament:\nindustries, and license providers of gas, electricity\n• Energy Coordination Act 1994\nand water services. We also conduct inquiries into\n Source: `annual-reports/2020-21.pages.jsonl`\n- rs in\nor any Minister or officer of the State in the performance of its the nature of equity contributions, other than as a result of a\nfunctions. However, pursuant to section 28(2) and 28(3) of the restructure of administrative arrangements, to be designated\nEconomic Regulation Authority Act 2003, the Minister may give as contributions by owners (at the time of, or prior, to\ndirections in writing to the ERA on administration and financial transfer) before such transfers can be recognised as equity\nadministration matters. It is a not-for-profit entity\n Source: `annual-reports/2020-21.pages.jsonl`\n- od 725 725\nincreased from 12 in 2020 to 13 in 2021.\n8.5 Related party transactions\nThe ERA is independent of direction or control by the State,\nor any Minister or officers of the State in performing its\nfunctions. However, under section 28(2) and 28(3) of the\nEconomic Regulation Authority Act 2003, the relevant Minister\nmay give direction to the ERA on administration and financial\nadministration matters.\n54 Economic Regulation Authority\n\n[page 55]\nDisclosures and legal compliance\n8.8 Supplementary financial information\n(a) Indian Ocean Territories\nAn a\n Source: `annual-reports/2020-21.pages.jsonl`\n- 0/21 65\n61\n77\n2020/21\n45\n61 60\n69\n2018/19 2019/20\nMinisterial directives\nThe ERA is independent of direction or control by the State or any Minister of\nofficer of the State in performing its regulatory functions.\nHowever, under sections 28(2) and 28(3) of the Economic Regulation Authority Act 2003, the Treasurer\nmay give direction in writing to the ERA on administration matters. No ministerial directions were received\nduring 2020/21.\n\n[page 66]\nDisclosures and legal compliance\nOther financial disclosures\nPricing policies of services provided Specific c\n Source: `annual-reports/2020-21.pages.jsonl`\n- claims multiplied by 100.\n74 Economic Regulation Authority\n\n[page 75]\nAppendices\n\n[page 76]\nAppendices\nAppendix 1 Legislation\nEstablishing and functional legislation Legislation that allows the ERA to recover\ncosts from industry\nThe ERA was established by the Economic\nRegulation Authority Act 2003. This Act gives us • Economic Regulation Authority (Electricity\nfunctions to carry out inquiries and other functions Networks Access Funding) Regulations 2012\nunder the following Acts of Parliament: • Economic Regulation Authority (Licensing\nFunding) Regulati\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Financial Management Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 32\n**Register search**: https://www.legislation.wa.gov.au/search?query=Financial+Management+Act+2006\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n\n**Evidence contexts**:\n- ]\n2 0\nAnnual Report\n21\n\n[page 2]\nOverview\nStatement of compliance\nHon Mark McGowan MLA\nTreasurer\n11th Floor, Dumas House\nHavelock Street\nWest Perth WA 6005\nDear Treasurer\nEconomic Regulation Authority 2020/21 Annual Report\nIn accordance with section 61 of the Financial Management Act\n2006, I hereby submit for your information and presentation to\nParliament, the annual report of the Economic Regulation Authority\nfor the financial year ended 30 June 2021.\nThe annual report has been prepared in accordance with the\nprovisions of the Financial Mana\n Source: `annual-reports/2020-21.pages.jsonl`\n- ement Act\n2006, I hereby submit for your information and presentation to\nParliament, the annual report of the Economic Regulation Authority\nfor the financial year ended 30 June 2021.\nThe annual report has been prepared in accordance with the\nprovisions of the Financial Management Act 2006, the Public Sector\nManagement Act 1994, and the Treasurer’s Instructions.\nYours sincerely,\nRay Challen Greg Watkinson\nMember Member\n2 Economic Regulation Authority\n\n[page 3]\nContact details\nAddress\nLevel 4, Albert Facey House\n469-489 Wellington Street\nPerth W\n Source: `annual-reports/2020-21.pages.jsonl`\n- and legal compliance\nFinancial statements\nCertification of financial statements\nFor the reporting period ended 30 June 2021\nThe accompanying financial statements of the Economic Regulation Authority have been prepared in\ncompliance with the provisions of the Financial Management Act 2006 from proper accounts and records to\npresent fairly the financial transactions for the reporting period ended 30 June 2021 and the financial position\nas at 30 June 2021.\nAt the date of signing we are not aware of any circumstances which would render the partic\n Source: `annual-reports/2020-21.pages.jsonl`\n- general purpose financial statements have been relevant for an understanding of the items recognised in the\nprepared in accordance with: financial statements. The primary expenses incurred by the\nERA in achieving its objectives and the relevant notes are:\n1) The Financial Management Act 2006 (FMA);\n2) The Treasurer’s Instructions (TIs); Notes\n3) Australian Accounting Standards (AASs) - Reduced\nEmployee benefits expenses 2.1(a)\nDisclosure Requirements;\nEmployee related provisions 2.1(b)\n4) Where appropriate, those AAS paragraphs applicable for\nnot\n Source: `annual-reports/2020-21.pages.jsonl`\n- lian Accounting Standards (AASs) - Reduced\nEmployee benefits expenses 2.1(a)\nDisclosure Requirements;\nEmployee related provisions 2.1(b)\n4) Where appropriate, those AAS paragraphs applicable for\nnot-for-profit entities have been applied. Other expenditure 2.2\nThe Financial Management Act 2006 and the TIs take\n2.1(a) Employee benefits expenses\nprecedence over the AASs. Several AASs are modified by\n2021 2020\nTIs to vary application, disclosure format and wording. Where\n($’000) ($’000)\nmodification is required and has had a material or significant\nfi\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Water Services Act 2012\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 32\n**Register search**: https://www.legislation.wa.gov.au/search?query=Water+Services+Act+2012\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pages.jsonl`\n- `reviews/Revised-20Final-20Report-20--20Inquiry-20into-20the-20Efficient-20Costs-20and-20.pages.jsonl`\n\n**Evidence contexts**:\n- gas, electricity\n• Energy Coordination Act 1994\nand water services. We also conduct inquiries into\n• National Gas Access (WA) Act 2009\neconomic matters referred to us by the Treasurer,\n• Railways (Access) Act 1998\nand have regulatory and review roles in the\n• Water Services Act 2012.\nWholesale Electricity Market and retail gas market.\nUntil 30 June 2021, the ERA also provided support For a complete list of Acts under which we\nto the independent Rule Change Panel. have functions or that affect our operations, see\nAppendix 1.\nWe aim to ens\n Source: `annual-reports/2020-21.pages.jsonl`\n- re. Both rights of consumers and ensure that utility service\nbusinesses have provided water services for some providers deliver safe and reliable services to\ntime and applied for the licences to comply with the customers. The ERA requires licensees to conduct\nWater Services Act 2012. regular, independent audits of the performance\nof their asset management systems and their\nBHP Billiton Nickel West’s water services licence\ncompliance with licence obligations.\nwas granted in September 2020 to provide water\nand sewerage services in Leinster\n Source: `annual-reports/2020-21.pages.jsonl`\n- tions 2014.\nreporting date. The ERA has established a provision matrix\nthat is based on its historical credit loss experience, adjusted • The ERA also recovers the costs of audits performed\nfor forward-looking factors specific to the debtors and the under the Water Services Act 2012. The revenue is\neconomic environment. Please refer to note 5.1 Movement in recognised as soon as practical after the incurring of the\nthe allowance for impairment of trade receivables. expense.\nEmployee on-costs includes workers’ compensation • Regulatory fee\n Source: `annual-reports/2020-21.pages.jsonl`\n- censing\nFunding) Regulations 2014\n• Energy Coordination Act 1994\n• Economic Regulation Authority (National Gas\n• National Gas Access (WA) Act 2009\nAccess Funding) Regulations 2009\n• Railways (Access) Act 1998\n• Economic Regulation Authority (Railways Access\n• Water Services Act 2012\nFunding) Regulations 2019\nThe ERA Act also allows for the ERA to be given • Electricity Industry (Pilbara Networks)\nfunctions under other Acts of Parliament. The Regulations 2021\nenactments that have effect as at 30 June 2021 are: • Gas Services Information R\n Source: `annual-reports/2020-21.pages.jsonl`\n- services in Western Australia\nEnergy Coordination Act 1994\nis in the long-term interest of consumers. Our\nNational Gas Access (WA) Act 2009\nfunctions are designed to maintain a competitive,\nRailways (Access) Act 1998\nefficient and fair commercial environment.\nWater Services Act 2012.\nWe make our decisions independently of industry,\nFor a complete list of Acts under which we\ngovernment and other interests, and are not subject\nhave functions or that affect our operations, see\nto government or ministerial directions when\nAppendix 1.\ncarryin\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Fire and Emergency Services Act 1998\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 27\n**Register search**: https://www.legislation.wa.gov.au/search?query=Fire+and+Emergency+Services+Act+1998\n\n**Sources**:\n- `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n\n**Evidence contexts**:\n- emergency management\nand emergency services for fire, tsunami, storm, hazardous material incidents, flood,\nearthquake, cyclone, and collapsed landform or structures across the State.31\nDFES’s responsibilities are set down in multiple Acts32 (which include the Fire and\nEmergency Services Act 1998, Bush Fires Act 1954 and Fire Brigades Act 1942),33 and by\nthe Emergency Management Act 2005 and Emergency Management Regulations 2006.\nThe Fire and Emergency Services Commissioner is the chief executive officer of DFES.34\nThe Fire and Emergency Services Comm\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- cy Management Policy, section 1.5.4; Emergency Management Act 2005, section 20.\n31 Department of Fire and Emergency Services, Annual Report 2015-16, Perth, Government of Western\nAustralia, 2016, p. 14; Emergency Management Regulations 2006, regulations 17.\n32 Fire and Emergency Services Act 1998, section 3.\n33 These are referred to as the ‘emergency services Acts’.\n34 Fire and Emergency Services Act 1998.\n35 The Fire and Emergency Services Commissioner is the Hazard Management Agent or public authority that\nprovides emergency management for hazard ri\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- ency Services, Annual Report 2015-16, Perth, Government of Western\nAustralia, 2016, p. 14; Emergency Management Regulations 2006, regulations 17.\n32 Fire and Emergency Services Act 1998, section 3.\n33 These are referred to as the ‘emergency services Acts’.\n34 Fire and Emergency Services Act 1998.\n35 The Fire and Emergency Services Commissioner is the Hazard Management Agent or public authority that\nprovides emergency management for hazard risks relating to fire, tsunami, storm, hazardous material\nincidents, flood, earthquake, cyclone, and collapsed l\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- n 17.) The Emergency Management\nAct 2005 and the Emergency Management Regulations 2006 do not differentiate between bushfires and\nstructural fires.\n36 The Fire and Emergency Services Commissioner’s functions are defined in section 11, 18A, 18F, and 18K\nof the Fire and Emergency Services Act 1998 and section 25 in the Fire Brigades Act 1942.\nReview of the Emergency Services Levy: Final Report 17\n\n[page 28]\nEconomic Regulation Authority\nbrigade, and carry out fire prevention measures the Fire and Emergency Services\nCommissioner considers necessary.37\nT\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- rrying out the State Risk Project — this project identifies a range of potential\nvulnerabilities that may be affected by any of the 27 hazards. It is used to formulate\nan understanding of the risks faced at the state, district, and local levels in order to\n37 Fire and Emergency Services Act 1998, section 36 L; Fire Brigades Act 1942, section 26; Bush Fires Act\n1954, section 10 (e); respectively.\n38 Fire and Emergency Services Act 1998, section 18A, 18F and 18K.\n39 Fire Brigades Act 1942.\n40 Fire and Emergency Services Act 1998.\n41 State Emergency Man\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n\n### Electricity Industry Act 2004\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 22\n**Register search**: https://www.legislation.wa.gov.au/search?query=Electricity+Industry+Act+2004\n\n**Sources**:\n- `pages/announcements-index__19.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/era-media-statement-bluewaters-power-breaches-wholesale-market-rules-8-december-.pages.jsonl`\n- `other-pdfs/era-media-statement-era-finds-alinta-in-breach-of-wholesale-market-rules-4-septe.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pages.jsonl`\n\n**Evidence contexts**:\n- ts or packages.\nAllowing customers to mutually agree to extend payment plans.\nIncreasing the value of service payments made by retailers.\nThe Electricity Code Consultative Committee (ECCC) regularly assesses the suitability of the Code for the purposes of the\nElectricity Industry Act 2004\n. In December 2024, the Committee’s Final Review made 13 recommendations to amend sections of the Code.\nOn 5 May 2025, we released our Draft Decision proposing to amend the Code and the ECCC facilitated a public consultation process which received six submiss\n Source: `pages/announcements-index__19.html`\n- ss the\ncustomer protections provided under the water\nLicence compliance enforcement\nlicensing scheme.\nThe ERA served one licensee, Karara Power Pty\nLtd, with a compliance enforcement notice under • For electricity and gas, making regulations\nsection 32 of the Electricity Industry Act 2004. for the supplier of last resort arrangements\nfor electricity and gas customers. Supplier of\nUnder electricity transmission licence ETL6, Karara\nlast resort arrangements are required when a\noperates a transmission line from Western Power’s\nretailer is no long\n Source: `annual-reports/2020-21.pages.jsonl`\n- at 30 June 2021 are: • Gas Services Information Rules (Rule 110A)\n• Retail Market Procedures (WA) (Procedure 362B)\n• Electricity Corporations (Electricity Generation\n• Wholesale Electricity Market Rules (Rule 2.24.5)\nand Retail Corporation) Regulations 2013\n• Electricity Industry Act 2004\nOther legislation affecting the ERA’s\n• Energy Industry (Rule Change Panel)\nactivities\nRegulations 2016\n• Electricity Industry (Pilbara Networks) Gas\nRegulations 2021\n• Energy Coordination Regulations 2004\n• Gas Services Information Act 2012\n• Energy Coordina\n Source: `annual-reports/2020-21.pages.jsonl`\n- s)\nenactments that have effect as at 30 June 2022 are:\nRegulations 2021\n• Electricity Corporations (Electricity Generation\n• Gas Services Information Rules (Rule 110A)\nand Retail Corporation) Regulations 2013\n• Retail Market Procedures (WA) (Procedure 362B)\n• Electricity Industry Act 2004\n• Wholesale Electricity Market Rules (Rule 2.24.5).\n• Electricity Industry (Pilbara Networks)\nRegulations 2021\nOther legislation affecting the ERA’s\n• Gas Services Information Act 2012 activities\n• Gas Services Information Regulations 2021.\nGas\n• Energy Coord\n Source: `annual-reports/2021-22.pages.jsonl`\n- Electricity Corporations (Electricity • Wholesale Electricity Market Rules (Rule Code 2016\nGeneration and Retail Corporation) 2.24.5) • Electricity Industry (Licence Conditions)\nRegulations 2013 • Gas Services Information Rules (Rule 110A) Regulations 2005\n• Electricity Industry Act 2004 • Retail Market Procedures (WA) (Procedure • Electricity Industry (Metering) Code 2012\n• Energy Industry (Rule Change Panel) 362B) • Electricity Industry (Network Quality and\nRegulations 2016 Reliability of Supply) Code 2005\nOther legislation affecting the ER\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Emergency Management Act 2005\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 22\n**Register search**: https://www.legislation.wa.gov.au/search?query=Emergency+Management+Act+2005\n\n**Sources**:\n- `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n\n**Evidence contexts**:\n- .\n2.2 Emergency management and emergency services in\nWestern Australia\nThe Emergency Management Act 2005 defines an ‘emergency’ as the occurrence or\nimminent occurrence of a hazard of such a magnitude that it requires a significant and\ncoordinated response.13 The Emergency Management Act 2005 defines ‘emergency\nmanagement’ as the management of adverse effects of an emergency. The adverse effects\nare managed through prevention, preparedness, response and recovery. Organisations\nsuch as the State Emergency Management Committee, Office of Emergency M\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- erence to ‘emergency\nmanagement’ captures prevention, preparedness, response and recovery activities, and\nsupporting managerial functions.15\nFigure 1 provides an overview of the structure of emergency management and emergency\nservices in Western Australia.\n13 Emergency Management Act 2005, section 3.\n14 State Emergency Management Committee, State Emergency Management: Glossary, ‘emergency service’,\nPerth, Government of Western Australia.\n15 The Office of Emergency Management notes that while the Emergency Management Act 2005 defines\nemergency\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- tern Australia.\n13 Emergency Management Act 2005, section 3.\n14 State Emergency Management Committee, State Emergency Management: Glossary, ‘emergency service’,\nPerth, Government of Western Australia.\n15 The Office of Emergency Management notes that while the Emergency Management Act 2005 defines\nemergency management as “the management of the adverse effects of an emergency” and emergency as\n“the occurrence or imminent occurrence of a hazard [one of the 27 legislated hazards] which is of such a\nnature or magnitude that it requires a significan\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- rgency management.18 It does so through the state emergency management\nframework (Figure 2).\nFigure 2 The emergency management framework\nSource: Office of Emergency Management.\n16 The State Emergency Management Committee is established under section 13 of the Emergency\nManagement Act 2005.\n17 The State Emergency Management Committee is comprised of a Chairman, a Deputy Chairman, an\nExecutive Officer, a representative of local government, and other members appointed in accordance with\nthe Emergency Management Regulations 2006 (Regulations).\n18\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- rk identifies relevant authorities or\norganisations, and outlines the roles and responsibilities to prevent, prepare for, respond to\nand recover from an emergency. The framework also provides an emergency coordination\nstructure that is established through the Emergency Management Act 2005 and State\nEmergency Management Policy.\nThe State Emergency Management Committee is supported by district emergency\nmanagement committees, local emergency management committees, four\nsub-committees, and two reference groups to fulfil its legislative functions.\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n\n### Bush Fires Act 1954\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 17\n**Register search**: https://www.legislation.wa.gov.au/search?query=Bush+Fires+Act+1954\n\n**Sources**:\n- `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n\n**Evidence contexts**:\n- vices for fire, tsunami, storm, hazardous material incidents, flood,\nearthquake, cyclone, and collapsed landform or structures across the State.31\nDFES’s responsibilities are set down in multiple Acts32 (which include the Fire and\nEmergency Services Act 1998, Bush Fires Act 1954 and Fire Brigades Act 1942),33 and by\nthe Emergency Management Act 2005 and Emergency Management Regulations 2006.\nThe Fire and Emergency Services Commissioner is the chief executive officer of DFES.34\nThe Fire and Emergency Services Commissioner has responsi\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- bilities that may be affected by any of the 27 hazards. It is used to formulate\nan understanding of the risks faced at the state, district, and local levels in order to\n37 Fire and Emergency Services Act 1998, section 36 L; Fire Brigades Act 1942, section 26; Bush Fires Act\n1954, section 10 (e); respectively.\n38 Fire and Emergency Services Act 1998, section 18A, 18F and 18K.\n39 Fire Brigades Act 1942.\n40 Fire and Emergency Services Act 1998.\n41 State Emergency Management Committee, State Emergency Management Policy, Perth, Government\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- Department of Parks and Wildlife Annual Report 2015-16, Department of Lands\nAnnual Report 2015-2016.\nManaging bushfire-related risk on pastoral land, freehold land, and other lease tenure is the\nresponsibility of the land owner or occupier of land, under the Bush Fires Act 1954. The\nmanagement of bushfire-related risk includes the suppression and prevention of bushfires.62\n62 Bush Fires Act 1954, sections 28 and 33.\nReview of the Emergency Services Levy: Final Report 22\n\n[page 33]\nEconomic Regulation Authority\n2.2.5 Department of Bi\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- related risk on pastoral land, freehold land, and other lease tenure is the\nresponsibility of the land owner or occupier of land, under the Bush Fires Act 1954. The\nmanagement of bushfire-related risk includes the suppression and prevention of bushfires.62\n62 Bush Fires Act 1954, sections 28 and 33.\nReview of the Emergency Services Levy: Final Report 22\n\n[page 33]\nEconomic Regulation Authority\n2.2.5 Department of Biodiversity, Conservation and Attractions\nThe Department of Biodiversity, Conservation and Attractions63 is the statutory\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n- Australia, 2016, p. 95.\n78 Emergency Management Act, section 6; Emergency Management Regulations, regulation 31.\n79 Local governments have legislative responsibilities for bushfire risk management on all land tenures within\nthe local government area under the Bush Fires Act 1954. This includes having the responsibilities for\nbushfire risk management (prevention and suppression) on unallocated Crown land and unmanaged\nreserves. (Source: Department of Biodiversity, Conservation and Attractions, Submission to draft report,\n11 August 201\n Source: `reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pages.jsonl`\n\n### Electricity Corporations Act 2005\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 15\n**Register search**: https://www.legislation.wa.gov.au/search?query=Electricity+Corporations+Act+2005\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pages.jsonl`\n- `reviews/Final-20Report-20--20Synergys-20Costs-20and-20Electricity-20Tariffs-20--204-20Ju.pages.jsonl`\n\n**Evidence contexts**:\n- cal Provisions)\n• Gas Marketing Code of Conduct 2017\nRegulations 2009\n• Water Services Code of Conduct (Customer\n• National Gas Access (WA) (Part 3) Regulations\nServices Standards) 2018\n2009\n76 Economic Regulation Authority\n\n[page 77]\nAppendices\nElectricity\n• Electricity Corporations Act 2005\n• Electricity Corporations (Pilbara Prescribed\nCustomers) Order 2021\n• Electricity Industry (Access Code Enforcement)\nRegulations 2005\n• Electricity Industry (Code of Conduct)\nRegulations 2005\n• Electricity Industry (Customer Contracts)\nRegulations 2005\n• Ele\n Source: `annual-reports/2020-21.pages.jsonl`\n- chemes)\nService Standards) 2018.\nRegulations 2004\n• National Gas Access (WA) (Local Provisions)\nRegulations 2009\n• National Gas Access (WA) (Part 3)\nRegulations 2009.\n74 Economic Regulation Authority | ANNUAL REPORT 2021/22\n\n[page 75]\nAPPENDICES\nElectricity\n• Electricity Corporations Act 2005\n• Electricity Corporations (Pilbara Prescribed\nCustomers) Order 2021\n• Electricity Industry (Access Code Enforcement)\nRegulations 2005\n• Electricity Industry (Code of Conduct)\nRegulations 2005\n• Electricity Industry (Customer Contracts)\nRegulations 2005\n• Ele\n Source: `annual-reports/2021-22.pages.jsonl`\n- Economic The following pieces of legislation allow the • National Gas Access (WA) (Part 3)\nRegulation Authority Act 2003. This Act gives ERA to recover funding from the industries we Regulations 2009\nus the function to carry out economic inquiries regulate: • Electricity Corporations Act 2005\nand other functions under the following Acts\n• Economic Regulation Authority (Railways • Electricity Corporations (Pilbara Prescribed\nof Parliament:\nAccess Funding) Regulations 2019 Customers) Order 2021\n• Energy Coordination Act 1994 • Economic Regulation Au\n Source: `annual-reports/2022-23.pages.jsonl`\n- Economic The following pieces of legislation allow the • National Gas Access (WA) (Part 3)\nRegulation Authority Act 2003. This Act gives ERA to recover funding from the industries we Regulations 2009\nus the function to carry out economic inquiries regulate: • Electricity Corporations Act 2005\nand other functions under the following Acts\n• Economic Regulation Authority (Railways • Electricity Corporations (Pilbara Prescribed\nof Parliament:\nAccess Funding) Regulations 2019 Customers) Order 2021\n• Energy Coordination Act 1994 • Economic Regulation Au\n Source: `annual-reports/2023-24.pages.jsonl`\n- nual Report 2024/25\n\n[page 67]\nAppendices\nAppendix 1: Enabling legislation 68\nAppendix 2: Funding instruments\nand charges 69\n\n[page 68]\nAppendix 1: Enabling legislation\nThe ERA was established under the Economic The following pieces of legislation allow the y Electricity Corporations Act 2005\nRegulation Authority Act 2003. This Act gives ERA to recover funding from the industries we y Electricity Corporations (Pilbara Prescribed\nus the function to carry out economic inquiries regulate: Customers) Order 2021\nand other functions under the following\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Electricity Networks Access Code 2004\n\n**Type**: Code\n**Confidence**: high\n**Mentions**: 14\n**Register search**: https://www.legislation.wa.gov.au/search?query=Electricity+Networks+Access+Code+2004\n\n**Sources**:\n- `pages/strategies-index__12.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/ERA-media-statement---Microgrids-inquiry-report-an-important-step-forward---20-F.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pages.jsonl`\n- `strategies/Final-for-publication---Energy-Distributors-Annual-Data-Report-2021-22.pages.jsonl`\n- `strategies/Final-for-publication-Distributors-Annual-data-report-202223.pages.jsonl`\n\n**Evidence contexts**:\n- Framework and approach AA5 - Economic Regulation Authority Western Australia\n\nFramework and approach AA5\nOn 18 September 2020, the\nElectricity Networks Access Code 2004\nwas amended to support the delivery of the State Government’s Energy Transformation Strategy. As a result of the amendments, the ERA is required to publish a framework and approach document prior to Western Power submitting its next access arrangement proposa\n Source: `pages/strategies-index__12.html`\n- d reporting requirements, changes to the way we monitor compliance,\nand additional enforcement powers for non-compliance.\nImplementation of the Strategy is also adding to and altering the functions of the ERA’s electricity access\nteam following changes to the Electricity Networks Access Code 2004, including new review and reporting\nrequirements, and changes to the way we review Western Power’s access arrangement.\n14 Economic Regulation Authority\n\n[page 15]\nAgency Performance\nEnergy Markets\nThe ERA monitors and regulates the On 1 October 2020, the ERA\n Source: `annual-reports/2020-21.pages.jsonl`\n- Industry (Network Quality and\nReliability of Supply) Code 2005\n• Electricity Industry (Obligation to Connect)\nRegulations 2005\n• Electricity Industry (Ombudsman Scheme)\nRegulations 2005\n• Electricity Industry (Wholesale Electricity Market)\nRegulations 2004\n• Electricity Networks Access Code 2004\nRail\n• Railways (Access) Code 2000\nWater\n• Water Services Regulations 2013\nAnnual Report 2020/21 77\n\n[page 78]\nAppendices\nAppendix 2 Senior staff\nGoverning Body\nNicky Cusworth Chair\nRay Challen Member\nGreg Watkinson Member\nSecretariat\nJenness Gardner Chief Ex\n Source: `annual-reports/2020-21.pages.jsonl`\n- Threlfall Assistant Director Rail\nElizabeth Walters Assistant Director Electricity\n78 Economic Regulation Authority\n\n[page 79]\nAppendices\nAppendix 3 Decisions and publications\nDate Title of notice\nJuly 2020\n6 July 2020 2020 Consumer Price Index adjustments – Electricity Networks Access Code 2004\n7 July 2020 Approval of 2020/21 ancillary services requirements\n13 July 2020 Harvey Water – Licence renewal application\n17 July 2020 Review of Western Power’s model service level agreement – Publication of submissions and\nextension of time for final findings\n Source: `annual-reports/2020-21.pages.jsonl`\n- ty Ltd – Decision to renew electricity retail licence ERL5\n22 June 2021 Shire of Lake Grace – 2020 operational audit\n24 June 2021 Perth Energy Pty Ltd – Decision to renew electricity retail licence ERL10 and approve amended standard\nform contract\n25 June 2021 Electricity Networks Access Code 2004 – 2021 Consumer Price Index adjustments\n30 June 2021 Non-scheme and light regulation financial reporting requirements – Publication of updated financial\nreporting templates\n30 June 2021 Approval of 2021/22 ancillary services requirements\nAnnual Report 2020/21\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Home Building Contracts Act 1991\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 12\n**Register search**: https://www.legislation.wa.gov.au/search?query=Home+Building+Contracts+Act+1991\n\n**Sources**:\n- `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pages.jsonl`\n\n**Evidence contexts**:\n- other Australian jurisdictions. This advice\nunderpins some of the analysis contained in the report, though all key findings and\nconclusions are those of the Authority.\nExisting Home Indemnity Insurance Arrangements\nIn Western Australia, the provisions of the Home Building Contracts Act 1991 (the Act)\nand its associated regulations make it mandatory for all home builders who build for\nanother person to hold home indemnity insurance when the value of the project is above\n$20,000.\nThe insurance provides financial protection to consumers who incur l\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pages.jsonl`\n- ity\ninquiries on any matter relating to an industry that is not a regulated industry.\n1.1 Terms of Reference\nThe Terms of Reference for the inquiry, which are presented in Appendix 1, require the\nAuthority to have regard to the following:\n• how Part 3A of the Home Building Contracts Act 1991 operates, including\nmeasures taken by the State Government to underwrite the private provision of\nhome indemnity insurance since the Act was amended in 2002;\n• whether there is an ongoing need for the mandatory provisions of home indemnity\ninsurance;\n• altern\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pages.jsonl`\n- ions in\nWestern Australia and concludes with a summary of the existing arrangements and a brief\ncomparison of the existing arrangements with home indemnity insurance arrangements in\nother jurisdictions.\n2.1 Overview\nIn Western Australia, the provisions of the Home Building Contracts Act 1991 (the Act)\nand the associated regulations13 make it mandatory for all home builders who build for\nanother person (the consumer) to hold home indemnity insurance if the value of the\nproject is above $20,000.14 This mandatory obligation is given effect through P\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pages.jsonl`\n- eposit.\n17 “Practical completion” means brought to the stage where the home building work is completed except for\nany omissions or defects which do not prevent the home building work from being reasonably capable of\nbeing used for its intended purpose.” (See: Home Building Contracts Act 1991.)\n24 Inquiry into Western Australia’s Home Indemnity Insurance Arrangements: Final Report\n\n[page 27]\nThe home indemnity insurance provisions of the Act offer consumers with ‘last resort’\ncover.18 This means that if a builder is still trading, statutory protec\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pages.jsonl`\n- ithin a period spanning six years from completion of\nconstruction and the builder being unavailable due to death, disappearance or\ninsolvency.26\nIn the event of an incomplete house, it is important to note that a consumer should, under\nthe requirements of the Home Building Contracts Act 1991, have only paid the builder for\nwork completed; and therefore not be immediately out of pocket following the death,\ndisappearance or insolvency of a builder. However, there will typically be additional costs\ninvolved in securing a second builder to complete t\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pages.jsonl`\n\n### Railways (Access) Act 1998\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 12\n**Register search**: https://www.legislation.wa.gov.au/search?query=Railways+%28Access%29+Act+1998\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pages.jsonl`\n\n**Evidence contexts**:\n- owing Acts of Parliament:\nindustries, and license providers of gas, electricity\n• Energy Coordination Act 1994\nand water services. We also conduct inquiries into\n• National Gas Access (WA) Act 2009\neconomic matters referred to us by the Treasurer,\n• Railways (Access) Act 1998\nand have regulatory and review roles in the\n• Water Services Act 2012.\nWholesale Electricity Market and retail gas market.\nUntil 30 June 2021, the ERA also provided support For a complete list of Acts under which we\nto the independent Rule Change Panel. have\n Source: `annual-reports/2020-21.pages.jsonl`\n- proving large\ncapital expenditure projects if requested by a\nservice provider.\nAnnual Report 2020/21 31\n\n[page 32]\nSignificant issues affecting the agency\nRail access reforms\nThe ERA has been working with the Department\nof Treasury on changes to the Railways (Access)\nAct 1998 and Railways (Access) Code 2000 for a\nnumber of years.\nIn February 2020, the State Government\nannounced that it had approved a suite of proposed\nchanges intended to accelerate access negotiations\nand improve the efficiency of the access regime.\nThe reforms in\n Source: `annual-reports/2020-21.pages.jsonl`\n- he following Acts of Parliament: • Economic Regulation Authority (Licensing\nFunding) Regulations 2014\n• Energy Coordination Act 1994\n• Economic Regulation Authority (National Gas\n• National Gas Access (WA) Act 2009\nAccess Funding) Regulations 2009\n• Railways (Access) Act 1998\n• Economic Regulation Authority (Railways Access\n• Water Services Act 2012\nFunding) Regulations 2019\nThe ERA Act also allows for the ERA to be given • Electricity Industry (Pilbara Networks)\nfunctions under other Acts of Parliament. The Regulations 2021\nenact\n Source: `annual-reports/2020-21.pages.jsonl`\n- the following Acts of Parliament:\nelectricity, gas and rail services in Western Australia\nEnergy Coordination Act 1994\nis in the long-term interest of consumers. Our\nNational Gas Access (WA) Act 2009\nfunctions are designed to maintain a competitive,\nRailways (Access) Act 1998\nefficient and fair commercial environment.\nWater Services Act 2012.\nWe make our decisions independently of industry,\nFor a complete list of Acts under which we\ngovernment and other interests, and are not subject\nhave functions or that affect our operations, s\n Source: `annual-reports/2021-22.pages.jsonl`\n- t it had approved a suite of proposed changes and when the new code will commence is yet\nintended to accelerate access negotiations and to be determined. The reforms do not extend to\nimprove the efficiency of the access regime. The amendments to the Railways (Access) Act 1998.\nreforms include changes to how railway assets are\nThe Act requires the ERA to provide a review of\nvalued and setting tighter timeframes for several\nthe operation of the Railways (Access) Code 2000\nregulatory processes. The draft changes to the\nevery five yea\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Railways (Access) Code 2000\n\n**Type**: Code\n**Confidence**: high\n**Mentions**: 12\n**Register search**: https://www.legislation.wa.gov.au/search?query=Railways+%28Access%29+Code+2000\n\n**Sources**:\n- `pages/announcements-index__17.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- Railways (Access) Code 2000 Reviews - Economic Regulation Authority Western Australia\n\nRailways (Access) Code 2000 Reviews\nThe Railways Access Code commenced in September 2001. The ERA undertakes a review of the Code every five years to advise the WA government on how effectively the Co\n Source: `pages/announcements-index__17.html`\n- re projects if requested by a\nservice provider.\nAnnual Report 2020/21 31\n\n[page 32]\nSignificant issues affecting the agency\nRail access reforms\nThe ERA has been working with the Department\nof Treasury on changes to the Railways (Access)\nAct 1998 and Railways (Access) Code 2000 for a\nnumber of years.\nIn February 2020, the State Government\nannounced that it had approved a suite of proposed\nchanges intended to accelerate access negotiations\nand improve the efficiency of the access regime.\nThe reforms include changes to how railway ass\n Source: `annual-reports/2020-21.pages.jsonl`\n- ode 2005\n• Electricity Industry (Obligation to Connect)\nRegulations 2005\n• Electricity Industry (Ombudsman Scheme)\nRegulations 2005\n• Electricity Industry (Wholesale Electricity Market)\nRegulations 2004\n• Electricity Networks Access Code 2004\nRail\n• Railways (Access) Code 2000\nWater\n• Water Services Regulations 2013\nAnnual Report 2020/21 77\n\n[page 78]\nAppendices\nAppendix 2 Senior staff\nGoverning Body\nNicky Cusworth Chair\nRay Challen Member\nGreg Watkinson Member\nSecretariat\nJenness Gardner Chief Executive Officer\nLorna Clarke Legal\n Source: `annual-reports/2020-21.pages.jsonl`\n- s compliance\n29 January 2021 Rail access proposal for Arc Infrastructure network – Determination of costs – Call for public\nsubmissions\n29 January 2021 Proposal for access – Arc Infrastructure – Request for ERA decision pursuant to section 10 of the\nRailways (Access) Code 2000\n29 January 2021 EDL Pilbara Pty Ltd – 2020 performance audit\n29 January 2021 Benchmark reserve capacity price for the 2023/24 capacity year – Final decision\n31 January 2021 Wholesale Electricity Market Rules and Gas Services Information Rules – Compliance rep\n Source: `annual-reports/2020-21.pages.jsonl`\n- 2021 Water Corporation – 2020 operational audit\n22 March 2021 Rail access proposal for Arc Infrastructure network – Determination of costs\n23 March 2021 Proposal for access – Arc Infrastructure request for ERA decision pursuant to section 10 of the\nRailways (Access) Code 2000 – Decision\n29 March 2021 BHP Billiton Nickel West – Invitation for public submissions – Application to amend electricity retail\nlicence ERL2\n30 March 2021 Water Corporation – Decision to renew water services licence WL32\n31 March 2021 Margin values and Cost_L\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Rights in Water and Irrigation Act 1914\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 10\n**Register search**: https://www.legislation.wa.gov.au/search?query=Rights+in+Water+and+Irrigation+Act+1914\n\n**Sources**:\n- `reviews/Final-20Report-20--20Inquiry-20into-20Water-20Resource-20Management-20and-20Plan.pages.jsonl`\n- `reviews/Revised-20Final-20Report-20--20Inquiry-20into-20the-20Efficient-20Costs-20and-20.pages.jsonl`\n\n**Evidence contexts**:\n- ending too much\neffort is in licence renewals. The majority of licence renewals are approved, as new\nlicences are allocated by the Department to ensure as far as possible that the water is\navailable to the user for as long as the user wants to take the water. The Rights in Water\nand Irrigation Act 1914 requires the Department to treat licence renewals as if they were\nnew licences. H owever, if the right amount of allocation planning is carried out, there\nInquiry into Water Resource Management and Planning Charges: Final Report iii\n\n[page 6]\nEconomic Regulat\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Water-20Resource-20Management-20and-20Plan.pages.jsonl`\n- ter for Water in administering 13 acts\nrelating to the management and pl anning of the State’s water resources (the legislative\nframework for the Department is set out in Appendix C). One of the main pieces of\nlegislation administered by the Department is the Rights in Water and Irrigation Act 1914\n4 National Water Commission (2009), Australian Water Reform 2009: Second Biennial Assessment of\nProgress in Implementation of the National Water Initiative, p180.\n5 Ibid, p178.\n6 The Steering Group on Water Charges (SGWC), which reports to the NRM Ministers’\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Water-20Resource-20Management-20and-20Plan.pages.jsonl`\n- e-keeping survey by licensing officers.\nCharges should reflect, as closely as possible, the amount of effort (or cost) incurred by\nthe Department for different activities. The derivation of the proposed licence application\n16 These criteria are set out in the Rights in Water and Irrigation Act 1914, Schedule 1, Division 2, Section 7.2.\n17 Department of Water submission on Second Draft Report.\n18 Ibid.\n19 Water Corporation submission on the Discussion Paper.\n20 Inquiry into Water Resource Management and Planning Charges: Final Report\n\n[page 47]\nEconomic\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Water-20Resource-20Management-20and-20Plan.pages.jsonl`\n- cluded in this table.\nTo determine the proportion of effort spent on different licensing activities, the Department\nestablished a three month time-keeping process for its licensing staff from two locations\n42 First Draft Report, chapter 3.\n43 Issued under the Rights in Water and Irrigation Act 1914 (RiWI Act), Part III (Control of Water Resources),\nDivision 1A (Ownership and Control of Waters, Section 5C (Unauthorised taking of water prohibited).\n44 Issued under the RiWI Act, Part III, Division 1A, Sections 11, 17 or 21A.\n45 Issued under the RiWI Act, P\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Water-20Resource-20Management-20and-20Plan.pages.jsonl`\n- he water allocation plans prepared by the Department are non-statutory, as the\nDepartment has not established the Water Resources Council, so the water allocation\nplans do not meet the criterion for statutory allocation plans (that they be r eferred to the\n58 Rights in Water and Irrigation Act 1914, Part 3, Division 3D.\n59 Rights in Water and Irrigation Act 1914, Subdivision 2, clause 26GZA onwards).\n60 Water Agencies (Powers) Act 1984, Part 2A, clauses 16-28.\n78 Inquiry into Water Resource Management and Planning Charges: Final Report\n\n[page 105]\nEcono\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Water-20Resource-20Management-20and-20Plan.pages.jsonl`\n\n### Auditor General Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://www.legislation.wa.gov.au/search?query=Auditor+General+Act+2006\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pages.jsonl`\n\n**Evidence contexts**:\n- Overview Year in review Disclosures and legal compliance Appendices\nIn preparing the financial statements, the Authority is responsible for: Auditor General’s responsibilities\n• assessing the entity’s ability to continue as a going concern As required by the Auditor General Act 2006, my responsibility as an assurance practitioner is\nto express an opinion on the suitability of the design of the controls to achieve the overall\n• disclosing, as applicable, matters related to going concern control objectives and the implementation of the con\n Source: `annual-reports/2022-23.pages.jsonl`\n- s to obtain reasonable assurance about whether, in all material respects, the\nAuditor’s responsibilities for the audit of the financial statements\ncontrols are suitably designed to achieve the overall control objectives and were implemented\nAs required by the Auditor General Act 2006, my responsibility is to express an opinion on the as designed.\nfinancial statements. The objectives of my audit are to obtain reasonable assurance about\nwhether the financial statements as a whole are free from material misstatements, whether due An assuranc\n Source: `annual-reports/2022-23.pages.jsonl`\n- te the matter to\nAuditor General’s responsibilities those charged with governance and request them to correct the misstated information. If the\nmisstated information is not corrected, I may need to retract this auditor’s report and re-issue\nAs required by the Auditor General Act 2006, my responsibility as an assurance practitioner is an amended report.\nto express an opinion on the key performance indicators. The objectives of my engagement\nare to obtain reasonable assurance about whether the key performance indicators are relevant Matters\n Source: `annual-reports/2022-23.pages.jsonl`\n- itor General for Western Australia\nPerth, Western Australia\nMy independence and quality management relating to the report on financial 24 August 2023\nstatements, controls and key performance indicators\nI have complied with the independence requirements of the Auditor General Act 2006 and the\nrelevant ethical requirements relating to assurance engagements. In accordance with ASQM 1\nQuality Management for Firms that Perform Audits or Reviews of Financial Reports and Other\nFinancial Information, or Other Assurance or Related Services Engagem\n Source: `annual-reports/2022-23.pages.jsonl`\n- Overview Year in review Disclosures and legal compliance Appendices\nIn preparing the financial statements, the Authority is responsible for: Auditor General's responsibilities\n• assessing the entity's ability to continue as a going concern As required by the Auditor General Act 2006, my responsibility as an assurance practitioner is\nto express an opinion on the suitability of the design of the controls to achieve the overall\n• disclosing, as applicable, matters related to going concern\ncontrol objectives and the implementation of the con\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Electricity Industry (Network Quality and Reliability of Supply) Code 2005\n\n**Type**: Code\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://www.legislation.wa.gov.au/search?query=Electricity+Industry+%28Network+Quality+and+Reliability+of+Supply%29+Code+2005\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pages.jsonl`\n- `strategies/energy-retailers-and-distributors-2024-annual-data-report.pages.jsonl`\n- `strategies/Final-for-publication---Annual-data-report---Energy-distributors-202021.pages.jsonl`\n- `strategies/Final-for-publication---Energy-Distributors-Annual-Data-Report-2021-22.pages.jsonl`\n- `strategies/Final-for-publication-Distributors-Annual-data-report-202223.pages.jsonl`\n\n**Evidence contexts**:\n- Regulations 2005\n• Electricity Industry (Customer Contracts)\nRegulations 2005\n• Electricity Industry (Customer Transfer)\nCode 2016\n• Electricity Industry (Licence Conditions)\nRegulations 2005\n• Electricity Industry (Metering) Code 2012\n• Electricity Industry (Network Quality and\nReliability of Supply) Code 2005\n• Electricity Industry (Obligation to Connect)\nRegulations 2005\n• Electricity Industry (Ombudsman Scheme)\nRegulations 2005\n• Electricity Industry (Wholesale Electricity Market)\nRegulations 2004\n• Electricity Networks Access Code 2004\nRail\n• Railways (Access)\n Source: `annual-reports/2020-21.pages.jsonl`\n- Regulations 2005\n• Electricity Industry (Customer Contracts)\nRegulations 2005\n• Electricity Industry (Customer Transfer)\nCode 2016\n• Electricity Industry (Licence Conditions)\nRegulations 2005\n• Electricity Industry (Metering) Code 2012\n• Electricity Industry (Network Quality and\nReliability of Supply) Code 2005\n• Electricity Industry (Obligation to Connect)\nRegulations 2005\n• Electricity Industry (Ombudsman Scheme)\nRegulations 2005\n• Electricity Industry (Wholesale Electricity Market)\nRegulations 2004\n• Electricity Networks Access Code 2004\n• Pilbara Networks Access\n Source: `annual-reports/2021-22.pages.jsonl`\n- lectricity\nsector to provide the networks in Western Australia. Key subsidiary legislation which regulates\nservices at a level these networks includes:\nconsistent with\n Electricity Networks Access Code 2004 (ENAC);\nsociety's interest?\n Electricity Industry (Network Quality and Reliability of Supply) Code\n2005 (NQ&R Code);\n Electricity Industry Metering Code 2005 (Metering Code);\n314 An electricity network contains the transmission and distribution assets such as power poles and power lines.\n315 Western Power, 2014, How Western Power is Regulated,\nhttp://www.weste\n Source: `reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pages.jsonl`\n- ty retail indicators CCR 72, CCR 73 (total, residential & business complaints to retailers). Gas retail\nindicators R 59, R 60 (total, residential & business complaints to retailers).\n10 Energy and Water Ombudsman WA, Our role (online)\n11 Electricity Industry (Network Quality and Reliability of Supply) Code 2005, division 2 (online)\nEnergy retailers and distributors 2024 – Annual data report 8\n\n[page 13]\nEconomic Regulation Authority\nBilling and credit complaints, which often relate to how bills were calculated, made up 49 per\ncent of all complaints to retailers in 2\n Source: `strategies/energy-retailers-and-distributors-2024-annual-data-report.pages.jsonl`\n- ibutor fails to give customers at least three days’ notice\nof a planned interruption.\nSection 19 payments\n$120 payments – when a customer’s electricity supply is interrupted for more than 12\nhours continuously.\n30 See Sections 18 and 19: Electricity Industry (Network Quality and Reliability of Supply) Code 2005 (online).\n31 Districts of Albany, Armadale, Bassendean, Bayswater, Belmont, Bunbury, Cambridge, Canning, Claremont,\nCockburn, Cottesloe, East Fremantle, Fremantle, Geraldton, Gosnells, Joondalup, Kalamunda, Kalgoorlie-\nBoulder, Kwinana, Mandurah, Melville, Mo\n Source: `strategies/energy-retailers-and-distributors-2024-annual-data-report.pages.jsonl`\n\n### Energy Coordination Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://www.legislation.wa.gov.au/search?query=Energy+Coordination+Act+1994\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- regulator. The ERA is established by the Economic Regulation\nAuthority Act 2003. This Act gives us functions\nOur role is to regulate the gas, electricity and rail under the following Acts of Parliament:\nindustries, and license providers of gas, electricity\n• Energy Coordination Act 1994\nand water services. We also conduct inquiries into\n• National Gas Access (WA) Act 2009\neconomic matters referred to us by the Treasurer,\n• Railways (Access) Act 1998\nand have regulatory and review roles in the\n• Water Services Act 2012.\nWholesale Electricity\n Source: `annual-reports/2020-21.pages.jsonl`\n- gives us • Economic Regulation Authority (Electricity\nfunctions to carry out inquiries and other functions Networks Access Funding) Regulations 2012\nunder the following Acts of Parliament: • Economic Regulation Authority (Licensing\nFunding) Regulations 2014\n• Energy Coordination Act 1994\n• Economic Regulation Authority (National Gas\n• National Gas Access (WA) Act 2009\nAccess Funding) Regulations 2009\n• Railways (Access) Act 1998\n• Economic Regulation Authority (Railways Access\n• Water Services Act 2012\nFunding) Regulations 2019\nThe ERA Act al\n Source: `annual-reports/2020-21.pages.jsonl`\n- hority Act 2003. This Act gives us • Economic Regulation Authority (Electricity\nfunctions to carry out inquiries and other functions Networks Access Funding) Regulations 2021\nunder the following Acts of Parliament:\n• Economic Regulation Authority (Licensing\n• Energy Coordination Act 1994 Funding) Regulations 2014\n• National Gas Access (WA) Act 2009\n• Economic Regulation Authority (National Gas\n• Railways (Access) Act 1998\nAccess Funding) Regulations) 2009\n• Water Services Act 2012\n• Economic Regulation Authority (Railways\nThe ERA Act also all\n Source: `annual-reports/2021-22.pages.jsonl`\n- This Act gives Electricity Market, and electricity and gas\nWholesale Electricity Market and retail gas us functions under the following Acts licensing\nmarket. of Parliament:\n• the Minister for Water, on water licensing\nWe aim to ensure that the delivery of • Energy Coordination Act 1994\n• the Treasurer, on economic inquiries.\nwater, electricity, gas and rail services in • National Gas Access (WA) Act 2009\nWestern Australia is in the long-term interest • Railways (Access) Act 1998 Funding\nof consumers. Through our monitoring, • Water Services\n Source: `annual-reports/2022-23.pages.jsonl`\n- quiries regulate: • Electricity Corporations Act 2005\nand other functions under the following Acts\n• Economic Regulation Authority (Railways • Electricity Corporations (Pilbara Prescribed\nof Parliament:\nAccess Funding) Regulations 2019 Customers) Order 2021\n• Energy Coordination Act 1994 • Economic Regulation Authority (Electricity • Electricity Industry (Access Code\n• National Gas Access (WA) Act 2009 Networks Access Funding) Regulations Enforcement) Regulations 2005\n• Railways (Access) Act 1998 2012 • Electricity Industry (Code of Conduct)\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Environmental Protection Act 1986\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://www.legislation.wa.gov.au/search?query=Environmental+Protection+Act+1986\n\n**Sources**:\n- `reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pages.jsonl`\n- `reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pages.jsonl`\n\n**Evidence contexts**:\n- d an independent review of the\nassessing the performance of licensing schemes,\nEnvironmental Protection Authority’s policies\nparticularly when assessing whether the licensing\nabout approvals under Part IV of the\nscheme is achieving its intended environmental,\nEnvironmental Protection Act 1986.122 The\nsocial or economic objectives. A licensing\nreview was prompted by the Supreme Court\nscheme is often only one part of a broader\nof Western Aus\n\n_…truncated, open the .md file for the full content._", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": "Our purpose is to benefit all Western Australians by promoting strong economic outcomes through effective regulation and decision making. We strive to make sure current and future consumers pay no more than necessary for safe and reliable utilities. [CP p.9]", "purposes_source_page": 9, "how_we_deliver": "We achieve our purpose through effective regulation and decision making. Our people have integrity: they make decisions and provide advice based on transparent, unbiased and rigorous analysis, and in a way that is professional, ethical and accountable. They strive for excellence: our people are experts, and passionate about delivering high quality outcomes. We build trust: we want industry and consumers to trust us to be impartial, treat others in an equitable, respectful and inclusive manner, and to be fair and even-handed when making decisions. [CP p.9]", "how_we_deliver_source_page": 9, "government_priorities": [ { "text": "Embrace change by proactively exploring solutions to the challenges facing regulated markets and being open and curious about new ways of achieving the best possible outcomes.", "source_page": 9 }, { "text": "Support well-functioning markets by providing robust, evidence based regulatory decisions and advice.", "source_page": 9 }, { "text": "Openly engage and communicate by remaining informed and aware of stakeholder views through meaningful consultation, communicating our decisions clearly and appropriately for the audience and being transparent, unbiased and inclusive.", "source_page": 9 }, { "text": "Strengthen organisational culture to meet these objectives, by cultivating a culture of innovation and regulatory excellence, and enhancing our people’s capacity to be highly competent, adaptable and resilient.", "source_page": 9 } ], "outcomes": [ { "name": "Outcome 1: Efficient, safe and equitable provision of utility services in Western Australia", "description": "The ERA’s role means we cannot achieve this outcome directly but can play a part in its achievement. Our contribution to this goal is embedded in our strategic plan, which states that the ERA’s purpose is ‘to promote the interests of Western Australian consumers through independent regulation, analysis and advice, now and into the future.’ [AR p.29]", "key_activities": [ "Regulate the gas, electricity and rail industries", "License providers of gas, electricity, and water services", "Conduct inquiries into economic matters referred to us by the State Government" ], "source_page": 29 } ], "values": [ "Integrity", "Excellence", "Trust" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Cost per submission made to the Authority’s Governing Body", "target": "$90,118", "source_page": 61 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Cost per submission made to the Authority’s Governing Body", "result": "$88,139", "status": "Achieved", "source_page": 61 } ], "_source_urls": { "annual_report_url": "https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 3]\nEconomic Regulation Authority\nContents\n12B\nList of Tables iv\nList of Figures v\nExecutive Summary vi\nSummary of Findings xv\nFinal report 1\n1 Introduction 2\n1.1 Terms of Reference 2\n1.2 Background to the Inquiry 3\n1.3 The Review Process 4\n1.4 Further Information 5\n2 Background to Shared Services in Western Australia 6\n2.1 History of Shared Services in Western Australia 6\n2.1.1 Machinery of Government Initiatives 6\n2.1.2 Principles that Underpinned the Development of Shared Services in\nWestern Australia 7\n2.1.3 2003 Initial Business Case and Governance Arrangements for\nShared Services 8\n2.1.4 Establishment of the OSS 10\n2.1.5 2007 Auditor General’s Report 11\n2.1.6 2007 Review of Shared Services 12\n2.1.7 2008 Review of Shared Services 15\n2.1.8 Call for Current ERA Inquiry 15\n2.1.9 Current Situation at DTFSSC 16\n2.2 Experience of Shared Services Elsewhere 17\n2.2.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 3]\nEconomic Regulation Authority\nContents\n12B\nList of Tables iv\nList of Figures v\nExecutive Summary vi\nSummary of Findings xv\nFinal report 1\n1 Introduction 2\n1.1 Terms of Reference 2\n1.2 Background to the Inquiry 3\n1.3 The Review Process 4\n1.4 Further Information 5\n2 Background to Shared Services in Western Australia 6\n2.1 History of Shared Services in Western Australia 6\n2.1.1 Machinery of Government Initiatives 6\n2.1.2 Principles that Underpinned the Development of Shared Services in\nWestern Australia 7\n2.1.3 2003 Initial Business Case and Governance Arrangements for\nShared Services 8\n2.1.4 Establishment of the OSS 10\n2.1.5 2007 Auditor General’s Report 11\n2.1.6 2007 Review of Shared Services 12\n2.1.7 2008 Review of Shared Services 15\n2.1.8 Call for Current ERA Inquiry 15\n2.1.9 Current Situation at DTFSSC 16\n2.2 Experience of Shared Services Elsewhere 17\n2.2.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "The automatically revokes subordinate legislation\nNew South Wales Subordinate Legislation five or 10 years after it commences.48\nAct 1989 requires agencies to comply with\nThe Service Priority Review noted that compared\nguidelines when drafting regulations.43 The\nto some other jurisdictions, Western Australia’s\nguidelines include that the “objectives sought\nregulatory governance framework is “informal and\nto be achieved and the reasons for them must\ninsular”.49 The ERA’s recommendations are aimed\nbe clearly formulated”, and that those objectives\nat addressing the gaps in Western Australia’s\nare “reasonable and appropriate” and “accord\nregulatory governance framework for business\nwith the objectives, principles, spirit and intent\nlicensing.\nof the enabling Act.”44\nThe Western Australian Government has an\n• Clear expectations from government about\nestablished Regulatory Impact Assessment", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "The automatically revokes subordinate legislation\nNew South Wales Subordinate Legislation five or 10 years after it commences.48\nAct 1989 requires agencies to comply with\nThe Service Priority Review noted that compared\nguidelines when drafting regulations.43 The\nto some other jurisdictions, Western Australia’s\nguidelines include that the “objectives sought\nregulatory governance framework is “informal and\nto be achieved and the reasons for them must\ninsular”.49 The ERA’s recommendations are aimed\nbe clearly formulated”, and that those objectives\nat addressing the gaps in Western Australia’s\nare “reasonable and appropriate” and “accord\nregulatory governance framework for business\nwith the objectives, principles, spirit and intent\nlicensing.\nof the enabling Act.”44\nThe Western Australian Government has an\n• Clear expectations from government about\nestablished Regulatory Impact Assessment", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Water licences 5 4\nThe ERA sometimes nominates areas of\nThe ERA found that overall licensees were\nTotal 13 10\nspecial focus for audits and reviews, which\ngenerally achieving a high standard of\nmeans the auditor is required to assign a\ncompliance with their licence obligations.\nhigher audit or review priority to specific The changes include allowing some audits to\nlicence obligations (such as protections for be conducted remotely and providing more Financial hardship policies\ncustomers experiencing financial hardship) or guidance on the auditor selection criteria, The ERA publishes guidance for water and\nasset management processes (such as risk sample sizes and preparing post-audit and energy licensees on developing financial\nmanagement and asset maintenance). post-review implementation plans. hardship policies.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Water licences 5 4\nThe ERA sometimes nominates areas of\nThe ERA found that overall licensees were\nTotal 13 10\nspecial focus for audits and reviews, which\ngenerally achieving a high standard of\nmeans the auditor is required to assign a\ncompliance with their licence obligations.\nhigher audit or review priority to specific The changes include allowing some audits to\nlicence obligations (such as protections for be conducted remotely and providing more Financial hardship policies\ncustomers experiencing financial hardship) or guidance on the auditor selection criteria, The ERA publishes guidance for water and\nasset management processes (such as risk sample sizes and preparing post-audit and energy licensees on developing financial\nmanagement and asset maintenance). post-review implementation plans. hardship policies.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2024-25.pdf (https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Key performance indicators – Performance against targets 2020/21\n2020/21 2020/21 Variation\ntarget actual\nDesired outcome: The efficient, safe and equitable provision of utility services in Western Australia.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Key performance indicators – Performance against targets 2020/21\n2020/21 2020/21 Variation\ntarget actual\nDesired outcome: The efficient, safe and equitable provision of utility services in Western Australia.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2020-21.pdf (https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[pages 29,30,31,32,33]\nff while\nacross the organisation.\nalso embracing hybrid work options the ERA\n• International Day for the Elimination of has implemented online initiatives including:\nRacial Discrimination and Harmony Day,\n• “60 seconds with…” interviews with staff\nwhere our staff reflected on the work there\nis still to do to make sure all people are • Pet Spotlight celebrating the pets that bring\nrespected and included. so much joy to our staff\n• International Women’s Day morning tea • “Watch parties” (chat rooms where staff\nand discussion which provided staff an listening to the same webinar and can\nopportunity to reflect on ingrained bias exchange thoughts) on a range of topics.\nand what the ERA can do to contribute to\ngender equality.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2022-23.pdf (https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[pages 29,30,31,32,33]\nff while\nacross the organisation.\nalso embracing hybrid work options the ERA\n• International Day for the Elimination of has implemented online initiatives including:\nRacial Discrimination and Harmony Day,\n• “60 seconds with…” interviews with staff\nwhere our staff reflected on the work there\nis still to do to make sure all people are • Pet Spotlight celebrating the pets that bring\nrespected and included. so much joy to our staff\n• International Women’s Day morning tea • “Watch parties” (chat rooms where staff\nand discussion which provided staff an listening to the same webinar and can\nopportunity to reflect on ingrained bias exchange thoughts) on a range of topics.\nand what the ERA can do to contribute to\ngender equality.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2022-23.pdf (https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "From this the Authority notes that the main\nreasons identified for the cost and time overruns were that:\n• the normal gating process for project delivery was not followed and the project\nwent from the preliminary business case (gate 2) to execution (gate 4) – resulting\nin scope creep during the implementation phase;\n• the contractual agreement between Horizon Power and its contractor, PowerCorp,\nwas not sufficiently detailed on issues such as the sharing of risk and key\nperformance measures (scope, cost, timing and performance criteria) – as the\nproject progressed the two parties took increasingly divergent views that could not\nbe resolved contractually because of the open ended terms of the service contract;\n• Horizon Power’s project management team was insufficiently experienced, under\nresources and under budgeted – this impacted upon the accuracy of the status", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "From this the Authority notes that the main\nreasons identified for the cost and time overruns were that:\n• the normal gating process for project delivery was not followed and the project\nwent from the preliminary business case (gate 2) to execution (gate 4) – resulting\nin scope creep during the implementation phase;\n• the contractual agreement between Horizon Power and its contractor, PowerCorp,\nwas not sufficiently detailed on issues such as the sharing of risk and key\nperformance measures (scope, cost, timing and performance criteria) – as the\nproject progressed the two parties took increasingly divergent views that could not\nbe resolved contractually because of the open ended terms of the service contract;\n• Horizon Power’s project management team was insufficiently experienced, under\nresources and under budgeted – this impacted upon the accuracy of the status", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf (https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2024-25", "url": "https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF", "file": "annual-reports/2024-25.pdf", "bytes": 6921764, "link_text": "Annual Report 2024/25 (Interactive)" }, { "category": "annual-reports", "year": "2023-24", "url": "https://www.erawa.com.au/sites/default/files/24297/Economic-Regulation-Authority-Annual-Report-2023-24-Interactive-for-web.PDF", "file": "annual-reports/2023-24.pdf", "bytes": 7495294, "link_text": "Annual Report 2023/24 (Interactive)" }, { "category": "annual-reports", "year": "2022-23", "url": "https://www.erawa.com.au/sites/default/files/23630/ERA-Annual-Report-2022-23-Interactive-FINAL.pdf", "file": "annual-reports/2022-23.pdf", "bytes": 4167576, "link_text": "Annual Report 2022/23" }, { "category": "annual-reports", "year": "2021-22", "url": "https://www.erawa.com.au/sites/default/files/22913/Annual-Report-202122.pdf", "file": "annual-reports/2021-22.pdf", "bytes": 3972721, "link_text": "Annual Report 2021/22" }, { "category": "annual-reports", "year": "2020-21", "url": "https://www.erawa.com.au/sites/default/files/22155/Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF", "file": "annual-reports/2020-21.pdf", "bytes": 3207751, "link_text": "Annual Report 2020/21" }, { "category": "strategies", "year": "2024", "url": "https://www.erawa.com.au/sites/default/files/24628/era-media-statement-energy-retailers-and-distributors-2024-annual-data-report-3-february-2025.pdf", "file": "strategies/era-media-statement-energy-retailers-and-distributors-2024-annual-data-report-3-.pdf", "bytes": 143828, "link_text": "ERA WA Media Statement: Energy retailers and distributors 2024 - Annual data report" }, { "category": "strategies", "year": "2022", "url": "https://www.erawa.com.au/sites/default/files/23831/Media-Statement-Distributors-and-Retailers-annual-data-reports-202223.PDF", "file": "strategies/Media-Statement-Distributors-and-Retailers-annual-data-reports-202223.pdf", "bytes": 131802, "link_text": "ERA Media Statement - Annual data reports show energy retailer and distributor performance trends" }, { "category": "strategies", "year": "2021", "url": "https://www.erawa.com.au/sites/default/files/23109/Media-statement---data-reports-202122.pdf", "file": "strategies/Media-statement---data-reports-202122.pdf", "bytes": 132092, "link_text": "ERA WA Media Statement - Annual data reports show energy retailer and distributor performance trends" }, { "category": "strategies", "year": "2024", "url": "https://www.erawa.com.au/sites/default/files/24631/energy-retailers-and-distributors-2024-annual-data-report.PDF", "file": "strategies/energy-retailers-and-distributors-2024-annual-data-report.pdf", "bytes": 6950924, "link_text": "Energy retailers and distributors 2024 - Annual data report" }, { "category": "strategies", "year": "2022-23", "url": "https://www.erawa.com.au/sites/default/files/23920/2022-23-energy-retailer-data-for-business-customers.pdf", "file": "strategies/2022-23-energy-retailer-data-for-business-customers.pdf", "bytes": 469910, "link_text": "2022/23 energy retailer data for business customers - Fact Sheets" }, { "category": "strategies", "year": "2022-23", "url": "https://www.erawa.com.au/sites/default/files/23919/2022-23-energy-retailer-data-for-residential-customers.pdf", "file": "strategies/2022-23-energy-retailer-data-for-residential-customers.pdf", "bytes": 908459, "link_text": "2022/23 energy retailer data for residential customers - Fact Sheets" }, { "category": "strategies", "year": "2022-23", "url": "https://www.erawa.com.au/sites/default/files/23921/2022-23-energy-sector-data-for-distributors.pdf", "file": "strategies/2022-23-energy-sector-data-for-distributors.pdf", "bytes": 635654, "link_text": "2022/23 energy sector data for distributors - Fact Sheets" }, { "category": "strategies", "year": "2022-23", "url": "https://www.erawa.com.au/sites/default/files/23826/Final-for-publication-Distributors-Annual-data-report-202223.pdf", "file": "strategies/Final-for-publication-Distributors-Annual-data-report-202223.pdf", "bytes": 626515, "link_text": "Annual data report - Energy distributors 2022/23" }, { "category": "strategies", "year": "2022-23", "url": "https://www.erawa.com.au/sites/default/files/23827/Final-for-publication-Retailers-Annual-data-report-202223.pdf", "file": "strategies/Final-for-publication-Retailers-Annual-data-report-202223.pdf", "bytes": 837558, "link_text": "Annual data report - Energy retailers 2022/23" }, { "category": "strategies", "year": "2021-22", "url": "https://www.erawa.com.au/sites/default/files/23108/Final-for-publication---Energy-Distributors-Annual-Data-Report-2021-22.PDF", "file": "strategies/Final-for-publication---Energy-Distributors-Annual-Data-Report-2021-22.pdf", "bytes": 536667, "link_text": "Annual data report - Energy distributors 2021/22" }, { "category": "strategies", "year": "2021-22", "url": "https://www.erawa.com.au/sites/default/files/23107/Final-for-publication---Energy-Retailers-Annual-Data-Report-202122.PDF", "file": "strategies/Final-for-publication---Energy-Retailers-Annual-Data-Report-202122.pdf", "bytes": 702656, "link_text": "Annual data report - Energy retailers 2021/22" }, { "category": "strategies", "year": "2020-21", "url": "https://www.erawa.com.au/sites/default/files/22391/Final-for-publication---Annual-data-report---Energy-distributors-202021.pdf", "file": "strategies/Final-for-publication---Annual-data-report---Energy-distributors-202021.pdf", "bytes": 402968, "link_text": "Annual data report - Energy distributors 2020/21" }, { "category": "reviews", "year": "2019", "url": "https://www.erawa.com.au/sites/default/files/22485/-2019.CDS.Inq-ERA-media-statement---Containers-for-Change-Scheme-Price-Monitoring---Final-Report---February-2022.PDF", "file": "reviews/2019.CDS.Inq-ERA-media-statement---Containers-for-Change-Scheme-Price-Monitoring.pdf", "bytes": 163090, "link_text": "ERA media statement - Containers for Change Scheme Price Monitoring - Final Report" }, { "category": "reviews", "year": "2020", "url": "https://www.erawa.com.au/sites/default/files/21066/ERA-media-statement---Microgrids-inquiry-report-an-important-step-forward---20-February-2020.pdf", "file": "reviews/ERA-media-statement---Microgrids-inquiry-report-an-important-step-forward---20-F.pdf", "bytes": 212391, "link_text": "ERA media statement - Microgrids inquiry report an important step forward" }, { "category": "reviews", "year": "2011", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Report%20on%20the%20Effects%20of%20the%20Container%20Deposit%20Scheme%20on%20Beverage%20Prices%20in%20Western%20Australia%20-%2011%20February%202022.PDF", "file": "reviews/Final-20Report-20--20Report-20on-20the-20Effects-20of-20the-20Container-20Deposi.pdf", "bytes": 933408, "link_text": "Final Report - Report on the Effects of the Container Deposit Scheme on Beverage Prices in Western Australia" }, { "category": "reviews", "year": "2022", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF", "file": "reviews/Final-20Report-20--20Inquiry-20into-20Reform-20of-20Business-20Licensing-20in-20.pdf", "bytes": 5069604, "link_text": "Final Report - Inquiry into Reform of Business Licensing in Western Australia" }, { "category": "reviews", "year": "2010", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20The%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20Busselton%20Water%20-%2010%20November%202017.pdf", "file": "reviews/Final-20Report-20--20The-20Efficient-20Costs-20and-20Tariffs-20of-20the-20Water-.pdf", "bytes": 8300371, "link_text": "Final Report - The Efficient Costs and Tariffs of the Water Corporation, Aqwest and Busselton Water" }, { "category": "reviews", "year": "2029", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Review%20of%20the%20Emergency%20Services%20Levy%20-%2029%20September%202017.pdf", "file": "reviews/Final-20Report-20--20Review-20of-20the-20Emergency-20Services-20Levy-20--2029-20.pdf", "bytes": 4941956, "link_text": "Final Report - Review of the Emergency Services Levy" }, { "category": "reviews", "year": "2020", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Efficiency%20and%20Performance%20of%20Western%20Australian%20Prisons%20-%208%20October%202015.PDF", "file": "reviews/Final-20Report-20--20Inquiry-20into-20the-20Efficiency-20and-20Performance-20of-.pdf", "bytes": 2734096, "link_text": "Final Report - Inquiry into the Efficiency and Performance of Western Australian Prisons" }, { "category": "reviews", "year": "2030", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Microeconomic%20Reform%20in%20Western%20Australia%20-%2030%20June%202014.PDF", "file": "reviews/Final-20Report-20--20Inquiry-20into-20Microeconomic-20Reform-20in-20Western-20Au.pdf", "bytes": 6764479, "link_text": "Final Report - Inquiry into Microeconomic Reform in Western Australia" }, { "category": "reviews", "year": "2028", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Western%20Australia%27s%20Home%20Indemnity%20Insurance%20Arrangements%20-%2028%20June%202013.PDF", "file": "reviews/Final-20Report-20--20Inquiry-20into-20Western-20Australia-27s-20Home-20Indemnity.pdf", "bytes": 1190935, "link_text": "Final Report - Inquiry into Western Australia's Home Indemnity Insurance Arrangements" }, { "category": "reviews", "year": "2028", "url": "https://www.erawa.com.au/sites/default/files/Revised%20Final%20Report%20-%20Inquiry%20into%20the%20Efficient%20Costs%20and%20Tariffs%20of%20the%20Water%20Corporation%2C%20Aqwest%20and%20the%20Busselton%20Water%20Baord%20-%2028%20March%202013.pdf", "file": "reviews/Revised-20Final-20Report-20--20Inquiry-20into-20the-20Efficient-20Costs-20and-20.pdf", "bytes": 1428369, "link_text": "Revised Final Report - Inquiry into the Efficient Costs and Tariffs of the Water Corporation, Aqwest and the Busselton Water Board" }, { "category": "reviews", "year": "2020", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Synergys%20Costs%20and%20Electricity%20Tariffs%20-%204%20July%202012.PDF", "file": "reviews/Final-20Report-20--20Synergys-20Costs-20and-20Electricity-20Tariffs-20--204-20Ju.pdf", "bytes": 1385295, "link_text": "Final Report - Synergy's Costs and Electricity Tariffs" }, { "category": "reviews", "year": "2030", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20State%20Underground%20Power%20Program%20Cost%20Benefit%20Study%20-%2030%20September%202011.pdf", "file": "reviews/Final-20Report-20--20Inquiry-20into-20State-20Underground-20Power-20Program-20Co.pdf", "bytes": 1783085, "link_text": "Final Report - Inquiry into State Underground Power Program Cost Benefit Study" }, { "category": "reviews", "year": "2010", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF", "file": "reviews/Final-20Report-20--20Inquiry-20into-20the-20Benefits-20and-20Costs-20Associated-.pdf", "bytes": 622030, "link_text": "Final Report - Inquiry into the Benefits and Costs Associated with the Provision of Shared Corporate Services in the Public Sector" }, { "category": "reviews", "year": "2018", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF", "file": "reviews/Final-20Report-20--20Inquiry-20into-20the-20Funding-20Arrangements-20of-20Horizo.pdf", "bytes": 2243185, "link_text": "Final Report - Inquiry into the Funding Arrangements of Horizon Power" }, { "category": "reviews", "year": "2028", "url": "https://www.erawa.com.au/sites/default/files/Final%20Report%20-%20Inquiry%20into%20Water%20Resource%20Management%20and%20Planning%20Charges%20-%2028%20February%202011.PDF", "file": "reviews/Final-20Report-20--20Inquiry-20into-20Water-20Resource-20Management-20and-20Plan.pdf", "bytes": 3522651, "link_text": "Final Report - Inquiry into Water Resource Management and Planning Charges" }, { "category": "other-pdfs", "year": "2025", "url": "https://www.erawa.com.au/sites/default/files/era-media-statement-dampier-bunbury-pipeline-final-decision-18-december-2025.PDF", "file": "other-pdfs/era-media-statement-dampier-bunbury-pipeline-final-decision-18-december-2025.pdf", "bytes": 150589, "link_text": "ERA WA media statement - Dampier Bunbury Pipeline final decision" }, { "category": "other-pdfs", "year": "2025", "url": "https://www.erawa.com.au/sites/default/files/era-media-statement-bluewaters-power-breaches-wholesale-market-rules-8-december-2025.pdf", "file": "other-pdfs/era-media-statement-bluewaters-power-breaches-wholesale-market-rules-8-december-.pdf", "bytes": 175680, "link_text": "ERA WA Media Statement - Bluewaters Power breaches wholesale market rules" }, { "category": "other-pdfs", "year": "2025", "url": "https://www.erawa.com.au/sites/default/files/era-media-statement-era-takes-further-compliance-action-against-synergy-11-november-2025.PDF", "file": "other-pdfs/era-media-statement-era-takes-further-compliance-action-against-synergy-11-novem.pdf", "bytes": 148752, "link_text": "ERA WA Media statement - ERA takes further compliance action against Synergy" }, { "category": "other-pdfs", "year": "2025", "url": "https://www.erawa.com.au/sites/default/files/era-media-statement-era-finds-alinta-in-breach-of-wholesale-market-rules-4-september-2025.PDF", "file": "other-pdfs/era-media-statement-era-finds-alinta-in-breach-of-wholesale-market-rules-4-septe.pdf", "bytes": 168679, "link_text": "ERA WA Media Statement - ERA finds Alinta in breach of wholesale market rules" }, { "category": "other-pdfs", "year": "2025", "url": "https://www.erawa.com.au/sites/default/files/era-media-statement-streamlined-access-for-electricity-customers-with-life-support-equipment-2-september-2025.PDF", "file": "other-pdfs/era-media-statement-streamlined-access-for-electricity-customers-with-life-suppo.pdf", "bytes": 219269, "link_text": "ERA WA Media Statement - Streamlined access for electricity customers with life support equipment" } ], "_meta": { "snapshot_built_at": "2026-05-13T11:02:48+00:00", "strategy_brief_meta": { "model": "nova-micro", "folder": "Economic-Regulation-Authority", "annual_report": { "file": "annual-reports\\2024-25.txt", "url": "https://www.erawa.com.au/sites/default/files/era-annual-report-2024-25-interactive-for-web.PDF", "year": "2024-25" }, "corporate_plan": { "file": null, "url": "", "year": null }, "usage": { "input_tokens": 22406, "output_tokens": 786, "total_tokens": 23192, "model": "nova-micro" }, "cost_usd": 0.0008942500000000001, "elapsed_seconds": 22.38, "generated_at": "2026-05-13T04:03:04+00:00" }, "ideas_manifest": { "entity_id": "S-WA-041", "entity_name": "Economic Regulation Authority", "folder_name": "Economic-Regulation-Authority", "generated_at": "2026-05-09T23:06:25.119546+00:00", "idea_count": 12, "markdown": "ideas/Economic-Regulation-Authority_ideas.md", "jsonl": "ideas/ideas.jsonl", "inputs": [ "Economic-Regulation-Authority_strategy-overview.md", "strategy-evidence.json", "global-intelligence/source-manifest.json" ] }, "global_intel_meta": null } }