{
  "entity_id": "B-000678",
  "folder": "Energy-Consumers-Australia",
  "name": "Energy Consumers Australia",
  "type": "Ministerial Council",
  "jurisdiction": "Commonwealth",
  "portfolio": "Climate Change, Energy, the Environment and Water",
  "website": "http://energyconsumersaustralia.com.au/",
  "data_status": "partial",
  "completeness": {
    "has_strategy_brief": false,
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    "has_vision": false,
    "has_kpi_targets": false,
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    "has_strategy_overview": true,
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    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_ideas": true,
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    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 5,
    "n_kpi_targets": 0,
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    "verified_own_data": true
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  "strategy_profile": {
    "status": "needs_review",
    "confidence": "medium",
    "summary": "",
    "official_site_url": "http://energyconsumersaustralia.com.au/",
    "source_documents": [],
    "purpose": null,
    "vision": null,
    "strategic_priorities": [],
    "values": [],
    "outcomes": [],
    "performance_measures": [],
    "document_alignment_terms": {
      "must_support": [],
      "watch_terms": [],
      "avoid_claiming_without_evidence": []
    },
    "review_note": "Structured strategy exists but is incomplete."
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  "strategy_brief_md": null,
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  "internal_strategy_evidence_md": "# Energy Consumers Australia - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:35:19.043808+00:00\n**Entity ID**: B-000678\n**Entity type**: Ministerial Council\n**Jurisdiction**: Commonwealth\n**Portfolio**: Climate Change, Energy, the Environment and Water\n**Website**: http://energyconsumersaustralia.com.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| other-pdfs | 5 |\n| pages | 19 |\n\n## Executive Readout\n\n### Purpose\n\n- [pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- h޼W]O�0\u0014�+�\u001f��v$��\u0006h\u001b\u0003�\u0016i\u000f\u0015\u000f�xmF���J��w\u001c�jPQ��0 �^��\u001e��^�A\u001ab$-9Kґ4�\u0014��$��hGJ�e���<7�4q�0h`s-q�h�`�\"�\u0013\u0017��f�֑��%x� ��\"-a\u0001�\n� ���\u0001\u000f>�\u0018i�\u0019�q�\u0019kH��\nEX\u0016�V�\u0001�\u0013�\f��qd��sC\u0006|9~�&�8p\u0006\u0016Aƒ�\f8\u0007�ILNB0�-���r\u0012\u0012��\u0016\u0012�ZIB\u0001o\u0015,�\u0016|\u001a��R��h��pIؚ0�\u001c]¢��\u000b��9�9�\u0013�&\u001c�\u001c�r� ҈\u001c|''��\u001c\u00023��g���uw�z\u001f�Gר�ƿvW��\\6m*]<�\u001c\u0005��۳�f]�Y��i�t���=��+�����_t�Yە�\u000b8}��h�����.L�v�^cҳz�j�l�\\��yY,�b�]��M�C�j�����\u0011���&�\\b\u0005����ߍ|���v�{]��������q],�f�\u0019\"^�Ь*\u001f\u0007�\u001ddxh^�F�U`�ٯ�}zh���Yl����\u001dY/��f�2g�~!\u001b�P��\u0011[G�\"\b�\n�\u000e��:&�/��'B�b���(�ޘhl4.�<2Ef\u001d!:Bt��\b1\u0011b\"���DE�fXF��D\u0016\u0013YLd1���\u001b[.r:>�\u0017�s_3��P���z� \u000b�X��dIj�����]�Ac����$>Rm01��\u0003����To�j��w����\u0015��\"\n.��*\n���&\nn�\u0007��NO�I�4j�_R�H�\u0011�,�\u000f�n\u001f��\u0006\u000f�q�_~Lw\b{\bq��y2�f\n�\"1\u0013��n�\u0010\u001a/ۣO�\u0014�Ϛ0�,���;R��7]&\nm�b��\u001b\u0011��3q���gW�T��/Y�U%�5�'F�ebq���_U�D���\u000b�xx�\u001c��!��,�O4ցS\u001c��_\u0001\u00063#k�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- h�\n`1�ytV��\u0013�����\u0012�\u001b��M4�\u0007֏��0��n}w�K��~�<�\u0004�X�Xz��5\u001d+2z�\u0014\u0019g���B�Β�d�z�s:�[|��b��\n�s\u0010|�u���F9p�Q\u0001\"�h\u0004\u0011���I+I���tƚ\u0016��{�My��\u001f�\u001fR>�rg�\u000bz�!�4+\u001b�6����7�eK��e�8=�N\u001c���i����\n�e\u0002\f+�o�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- hޜ�Ok�0\u0018\u0006���G�I�3P\n�����l��3\u0013ڀĒ��~�%n���� \u0012Lx\u001f�\u001f\u001aL \u0002<�O\f$\u0005�\b�\b�ԟ$\u0010�\u0014\b����X��[Y�ڡl�)��nur��em#P��V(}@{�Wڪ~_(c���\nP�Bx#mm�O\u001a��W��'�5� F��ww9IT������t�{%��\u0002�Bj�\u001c��\u0001d\u0014o:�s5�\u0014O\"�Q��7i���I�dT�����F�SQ\u0014\u000fP��\u0005u?����F�Fj��\u000b\u0003\u0016p��:K!�S�2�]+�\u0012��}��\u000fIH?#=ল��W�}�����a߇\u0003٩\u0016G\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n\n### Role and Functions\n\n- [pages 4,5]\nutions for To ensure costs are prudent and efficient, A clear, unified narrative on the energy for residential and small business renters are Every community at risk of climate impact\nECA is future-fit.\nhouseholds, small businesses and enhanced transparent and active monitoring transition, including the role for households and in place, with firm plans for all social housing All consumers can use, charge, and pay for has an energy resilience plan which clearly\ncommunities multiplies demonstrably. of network and wholesale costs is introduced. small businesses, is provided to consumers. stock to be upgraded. their electric vehicle conveniently and fairly. articulates roles and responsibilities.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- Media Release | ECA statement on the DMO draft determination and Solar Sharer Offer\nMar 2026 | PDF, 140.04KB\nShare this news\nNews\nJustice\nValue\nSubmission\n03 December 2025\n2 min read\nSubmission to the Department of Climate Change, Energy, the Environment and Water (DCCEEW) on the Solar Sharer Offer Consultation Paper 2025-26\nWe welcome the ambition for the Solar Sharer Offer to play a key role in maximising the benefits of abundant solar generation – and ensuring those benefits are shared equitably by all consumers.\n  Source: `pages/media-releases-index__06.html (http://energyconsumersaustralia.com.au/news/media-release-eca-statement-dmo-draft-determination-solar-sharer-offer)`\n- Financial and political investment in Incentives and assistance for electrification consumers.\nthem manage consumption and cost.\ninnovative smart energy solutions for To ensure costs are prudent and efficient, A clear, unified narrative on the energy for residential and small business renters are Every community at risk of climate impact\nECA is future-fit.\nhouseholds, small businesses and enhanced transparent and active monitoring transition, including the role for households and in place, with firm plans for all social housing All consumers can use, charge, and pay for has an energy resilience plan which clearly\ncommunities multiplies demonstrably. of network and wholesale costs is introduced. small businesses, is provided to consumers. stock to be upgraded. their electric vehicle conveniently and fairly. articulates roles and responsibilities.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- [pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- h޼W]O�0\u0014�+�\u001f��v$��\u0006h\u001b\u0003�\u0016i\u000f\u0015\u000f�xmF���J��w\u001c�jPQ��0 �^��\u001e��^�A\u001ab$-9Kґ4�\u0014��$��hGJ�e���<7�4q�0h`s-q�h�`�\"�\u0013\u0017��f�֑��%x� ��\"-a\u0001�\n� ���\u0001\u000f>�\u0018i�\u0019�q�\u0019kH��\nEX\u0016�V�\u0001�\u0013�\f��qd��sC\u0006|9~�&�8p\u0006\u0016Aƒ�\f8\u0007�ILNB0�-���r\u0012\u0012��\u0016\u0012�ZIB\u0001o\u0015,�\u0016|\u001a��R��h��pIؚ0�\u001c]¢��\u000b��9�9�\u0013�&\u001c�\u001c�r� ҈\u001c|''��\u001c\u00023��g���uw�z\u001f�Gר�ƿvW��\\6m*]<�\u001c\u0005��۳�f]�Y��i�t���=��+�����_t�Yە�\u000b8}��h�����.L�v�^cҳz�j�l�\\��yY,�b�]��M�C�j�����\u0011���&�\\b\u0005����ߍ|���v�{]��������q],�f�\u0019\"^�Ь*\u001f\u0007�\u001ddxh^�F�U`�ٯ�}zh���Yl����\u001dY/��f�2g�~!\u001b�P��\u0011[G�\"\b�\n�\u000e��:&�/��'B�b���(�ޘhl4.�<2Ef\u001d!:Bt��\b1\u0011b\"���DE�fXF��D\u0016\u0013YLd1���\u001b[.r:>�\u0017�s_3��P���z� \u000b�X��dIj�����]�Ac����$>Rm01��\u0003����To�j��w����\u0015��\"\n.��*\n���&\nn�\u0007��NO�I�4j�_R�H�\u0011�,�\u000f�n\u001f��\u0006\u000f�q�_~Lw\b{\bq��y2�f\n�\"1\u0013��n�\u0010\u001a/ۣO�\u0014�Ϛ0�,���;R��7]&\nm�b��\u001b\u0011��3q���gW�T��/Y�U%�5�'F�ebq���_U�D���\u000b�xx�\u001c��!��,�O4ցS\u001c��_\u0001\u00063#k�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- h�\n`1�ytV��\u0013�����\u0012�\u001b��M4�\u0007֏��0��n}w�K��~�<�\u0004�X�Xz��5\u001d+2z�\u0014\u0019g���B�Β�d�z�s:�[|��b��\n�s\u0010|�u���F9p�Q\u0001\"�h\u0004\u0011���I+I���tƚ\u0016��{�My��\u001f�\u001fR>�rg�\u000bz�!�4+\u001b�6����7�eK��e�8=�N\u001c���i����\n�e\u0002\f+�o�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n\n### Strategic Priorities\n\n- [pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- Government\nHousehold\nBusiness\n$ 2 , 2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- h޼W]O�0\u0014�+�\u001f��v$��\u0006h\u001b\u0003�\u0016i\u000f\u0015\u000f�xmF���J��w\u001c�jPQ��0 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\u000b�X��dIj�����]�Ac����$>Rm01��\u0003����To�j��w����\u0015��\"\n.��*\n���&\nn�\u0007��NO�I�4j�_R�H�\u0011�,�\u000f�n\u001f��\u0006\u000f�q�_~Lw\b{\bq��y2�f\n�\"1\u0013��n�\u0010\u001a/ۣO�\u0014�Ϛ0�,���;R��7]&\nm�b��\u001b\u0011��3q���gW�T��/Y�U%�5�'F�ebq���_U�D���\u000b�xx�\u001c��!��,�O4ցS\u001c��_\u0001\u00063#k�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- h�\n`1�ytV��\u0013�����\u0012�\u001b��M4�\u0007֏��0��n}w�K��~�<�\u0004�X�Xz��5\u001d+2z�\u0014\u0019g���B�Β�d�z�s:�[|��b��\n�s\u0010|�u���F9p�Q\u0001\"�h\u0004\u0011���I+I���tƚ\u0016��{�My��\u001f�\u001fR>�rg�\u000bz�!�4+\u001b�6����7�eK��e�8=�N\u001c���i����\n�e\u0002\f+�o�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- hޜ�Ok�0\u0018\u0006���G�I�3P\n�����l��3\u0013ڀĒ��~�%n���� \u0012Lx\u001f�\u001f\u001aL \u0002<�O\f$\u0005�\b�\b�ԟ$\u0010�\u0014\b����X��[Y�ڡl�)��nur��em#P��V(}@{�Wڪ~_(c���\nP�Bx#mm�O\u001a��W��'�5� F��ww9IT������t�{%��\u0002�Bj�\u001c��\u0001d\u0014o:�s5�\u0014O\"�Q��7i���I�dT�����F�SQ\u0014\u000fP��\u0005u?����F�Fj��\u000b\u0003\u0016p��:K!�S�2�]+�\u0012��}��\u000fIH?#=ল��W�}�����a߇\u0003٩\u0016G\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- h�Ԕ�j�0\u0014F_�.Ӆ$��r C�E �EɴtQ�P4b��#\u0019I�����L�¥\u001d�]\u0016\u0006]#���O�0ЀhA(\nR��\u001dH Fb��*\u00018⍲p{���ٲ/O\u000f��i\f���>ť�9�:�����L]8z�O?��X\fs!>Ě\u0003;�]�H\u000eCp%\u0014�L#cNc�xpч\u001d�����yZ>Mb�s�/d\u001c\\�}ܓ2�cʕ\fɻ\u0001\u0017��?������n�a\u001f�\b�\u0015\u001a\u001cރbO��o�\u0018j,\u0018.��@KI�\u0006#4��w��y����H 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(https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- [pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf 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\u0007o��F�\u0002\u0010�2��Q\"ARxk۶�\u0015\u0014�v8(�k������M���M��ਈ�\nw��\u0002[7n\f&nZ}ڢ�� g��g\u000f���}˺�ϳ�W�/����\u0017\u0010�8�t\u0006�\u0011�D5ӌ��<-QU>ԪfC���B�\\\u0015�jUs�ֺ�:)t�:=T\u0010�\u0017������qu�\n_��Z�i\n\u001bZ\u001fh\u0015'�Lj�m��N���tv��M\u0017��՜״���uo�\u00075����!\u0010�\b�!�e[c*(�H��0\u001d4��\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- endstream\nendobj\n95 0 obj\n[0[750]3[278]11[333 333]15[278 333 278]36[667 667 722 722 667]42[778 722 278]48[833 722 778]53[722 667 611]57[667 944]68[556 556 500 556 556 278 556 556 222]78[500 222 833 556 556 556 556 333 500 278 556 500 722 500 500]179[333 333]182[222]]\nendobj\n96 0 obj\n[278 0 0 0 0 0 0 0 0 0 0 0 278 333 278 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 667 667 722 0 667 0 0 0 278 0 0 0 833 722 778 0 0 722 667 611 0 667 944 0 0 0 0 0 0 0 0 0 556 556 500 556 556 278 556 556 222 0 500 222 833 556 556 556 556 333 500 278 556 500 722 500 500]\nendobj\n97 0 obj\n[278 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 722 667 0 0 0 0 0 0 0 0 722 0 667 0 722 0 0 0 0 0 0 0 0 0 0 0 0 0 0 556 556 500 556 556 0 556 556 222 0 500 222 0 556 556 556 0 333 500 278 556 0 722]\nendobj\n98 0 obj\n<</Filter/FlateDecode/Length 21896/Length1 57056>>stream\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $2,250 | Equity\n1\n8\nECA\nThree\nYear\nPlan\n2025\n– 2028\n“\nBy 2030 the average difference in total energy costs,\nincluding transport, between a typical fossil-fuelled home\nand an all-electric home (without solar and a battery)\nwill be around $2,250 per year. | `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)` |\n| $6.3 billion, 6.3 billion | Ownership\n“\n...effective integration of CER could deliver net\nI benefit from\nbenefits of up to $6.3 billion by 2040. | `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)` |\n| $1.9 | PLAN\n“\nAustralia’s transition to a net-zero economy\nrepresents at least a USD$1.9 trillion\ninvestment opportunity in the country’s\nenergy system by 2050.”\nBloombergNEF, 2023. | `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)` |\n\n## Key Achievements\n\n- [pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- h޼W]O�0\u0014�+�\u001f��v$��\u0006h\u001b\u0003�\u0016i\u000f\u0015\u000f�xmF���J��w\u001c�jPQ��0 �^��\u001e��^�A\u001ab$-9Kґ4�\u0014��$��hGJ�e���<7�4q�0h`s-q�h�`�\"�\u0013\u0017��f�֑��%x� ��\"-a\u0001�\n� ���\u0001\u000f>�\u0018i�\u0019�q�\u0019kH��\nEX\u0016�V�\u0001�\u0013�\f��qd��sC\u0006|9~�&�8p\u0006\u0016Aƒ�\f8\u0007�ILNB0�-���r\u0012\u0012��\u0016\u0012�ZIB\u0001o\u0015,�\u0016|\u001a��R��h��pIؚ0�\u001c]¢��\u000b��9�9�\u0013�&\u001c�\u001c�r� ҈\u001c|''��\u001c\u00023��g���uw�z\u001f�Gר�ƿvW��\\6m*]<�\u001c\u0005��۳�f]�Y��i�t���=��+�����_t�Yە�\u000b8}��h�����.L�v�^cҳz�j�l�\\��yY,�b�]��M�C�j�����\u0011���&�\\b\u0005����ߍ|���v�{]��������q],�f�\u0019\"^�Ь*\u001f\u0007�\u001ddxh^�F�U`�ٯ�}zh���Yl����\u001dY/��f�2g�~!\u001b�P��\u0011[G�\"\b�\n�\u000e��:&�/��'B�b���(�ޘhl4.�<2Ef\u001d!:Bt��\b1\u0011b\"���DE�fXF��D\u0016\u0013YLd1���\u001b[.r:>�\u0017�s_3��P���z� \u000b�X��dIj�����]�Ac����$>Rm01��\u0003����To�j��w����\u0015��\"\n.��*\n���&\nn�\u0007��NO�I�4j�_R�H�\u0011�,�\u000f�n\u001f��\u0006\u000f�q�_~Lw\b{\bq��y2�f\n�\"1\u0013��n�\u0010\u001a/ۣO�\u0014�Ϛ0�,���;R��7]&\nm�b��\u001b\u0011��3q���gW�T��/Y�U%�5�'F�ebq���_U�D���\u000b�xx�\u001c��!��,�O4ցS\u001c��_\u0001\u00063#k�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- h�\n`1�ytV��\u0013�����\u0012�\u001b��M4�\u0007֏��0��n}w�K��~�<�\u0004�X�Xz��5\u001d+2z�\u0014\u0019g���B�Β�d�z�s:�[|��b��\n�s\u0010|�u���F9p�Q\u0001\"�h\u0004\u0011���I+I���tƚ\u0016��{�My��\u001f�\u001fR>�rg�\u000bz�!�4+\u001b�6����7�eK��e�8=�N\u001c���i����\n�e\u0002\f+�o�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- hޜ�Ok�0\u0018\u0006���G�I�3P\n�����l��3\u0013ڀĒ��~�%n���� \u0012Lx\u001f�\u001f\u001aL \u0002<�O\f$\u0005�\b�\b�ԟ$\u0010�\u0014\b����X��[Y�ڡl�)��nur��em#P��V(}@{�Wڪ~_(c���\nP�Bx#mm�O\u001a��W��'�5� 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(https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- endstream\nendobj\n1 0 obj\n<\n>/Metadata 99 0 R/Pages 2 0 R/StructTreeRoot 36 0 R/Type/Catalog/ViewerPreferences 100 0 R>>\nendobj\n3 0 obj\n<\n>\nendobj\n6 0 obj\n<\n>stream\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- endstream\nendobj\n8 0 obj\n<\n>\nendobj\n13 0 obj\n<\n>\nendobj\n15 0 obj\n<\n>\nendobj\n17 0 obj\n[18 0 R]\nendobj\n18 0 obj\n<\n>\nendobj\n19 0 obj\n<\n>\nendobj\n20 0 obj\n<\n>\nendobj\n22 0 obj\n[23 0 R]\nendobj\n23 0 obj\n<\n>\nendobj\n24 0 obj\n<\n>\nendobj\n25 0 obj\n<\n>\nendobj\n29 0 obj\n<\n>\nendobj\n31 0 obj\n<\n>\nendobj\n87 0 obj\n<\n>stream\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- x�]�Mj�0\f��>�����d�\n�2e ��д\u0007pl%54�Q�En_�\nS��\u0006��O\n�ga�\u001c\u001f{D����\nc��5\u001a�lhF�VR\u001d�7�N!��A���2,��ֈ�R�Mq\u001f��߻��\u001b��);(Ar\u0004Ox_S\f1S��\f,o4\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- x��| xSǹ��9�l˶d\u001b\u001b0XG\u001666�\u0017���\u0017��\u0017���>�dK [B���\u0013 P%�\u0014���i���$�\u00019 I�6�nsۗWR���4m�\u0010���K{�677���Ϝ#Y6��t����Μ�����g�@F\u0018!\u0014\u000f�\u0004\u0019�:�Vg�NC\bo\u0003hg�ʮ�\u0017]b\u0011�i��N�0�:��\u0017�\u0010�s\bp��G����9�C(�\u0011Ɵ\u001bt\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- ��=^�P�\u0013@tߐc|𿞿�\u0003��\u0015\b%n�YyKƱ?=\b���]f\u0003@�o�~\f�J���6�݆\u000e�.�\u0019�\u0007\u001cN3�qt�v���\"\u0014�\u001a淹\u0014ê$\u00187\u0002>7l��e\u000fn�Dh�j�1#������\u0004��#0�~���\n�@E0�C�]n��u ��P�2��xDtg�/^��l�/��O(\u0006X����}\u001f��[���O\u001e��\u0018��\" pe�A�\u0005���&��PL�'�|�\u000e������\u0004G*G�`�\\��L\u0015��D�������D�\u0018�,�\"��Xr\u0011��'<��h��\u0005\n�w�\u0016\u0011��\f\u0019���g��+>\u001b��ǼFާ�\f��\bx�������)\u000f>y\u001d�\u0006g��\u0019#��F��gol��u��h�\u001f���u��K/�ۮ ���X�׼ȷ�仺$�1}J0y_�@\u001c���(\u001d�@�*Feh%j@��\u000b�8�Ȏ��\u000b�`�>�\u001eGϠ�q!+�\u00129\u00177����q�\u0005��|#H�\u0016͘kA6�@N�s\u001f�j��\\� VCJ��G �\n�3m'%�f��'���_���7�tA� \u00054����9(��Qr=C���oK\u0012���8\u0011'c=.�\u0015�\u001b\u001bq/���\b\u0019��=��{\u000e�v`��[oٻg���;��o\u001b\u001b�y=�.�Ȱc�f�mh�j1\u000f��}�6��l0\u0019ׯ���\\�޶�uuKsS㪆,�*:*\u0007O�D��j�ѹ9h\":\u0006�1�98 �\n�)0Ц�\u0002��FmK���.U�5��\u0001C@�QOn��7�\u0006L@\u0002f�\\ �ҩkY������� @�f��e�1�\u0015`j���\u0006=�\"��h?�m�5�\u0014\u001a�q\u0001���[&\u0010�\u0001pC�\u0004�\ni��&�Ĥ\u000b\f�uZ��\n�\u0013\n��v��BK\u0019jan\u0015P�.������\u000bXlm0\u0006��AS#`#&#@?�\u0017P�n���\u000fpf�\u000b�2t\u0003�F�6��u�b��\b\u0016�|�_��r&Ӆ��\u000b\b�N\u000b�\u0018T3�Ç�N\u0018��\nƧU\u0010�����1����1M,�1��\u001c8�B\u0019\u0002%@��H\u0007�`��c���>m@h/\u001d�P�A\u000b\nS�`\u0018�/0\u0002L%0ʤ�\f�\n�\u0017$!�-\u0001�B��\u0015��Dl\u0005����3��5K\u0007�\u000b�\u0004�1DK\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- endstream\nendobj\n89 0 obj\n[0[471]1[620]62[537]147[505]205[552]238[586]244[556]275[579]278[268]299[296]305[889]314[573]341[586]344[369]348[516]357[355]362[582]389[494]847[534]849[534 534]853[534]985[203]992[300]1011[460]]\nendobj\n90 0 obj\n[203 0 0 0 0 0 0 0 0 0 0 0 300 0 0 0 534 0 534 534 0 0 534 0 0 0 0 0 0 0 0 0 0 620 0 0 0 0 537 0 0 0 0 0 0 0 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x�}R�n�0\u0010��+|l\u000f\u0011�\u0011�J\b)�D�ЇJ�\u0001�^R�b,C\u000e�}�.M�\"Ւ�fwfw�\u0017�B7\u0003�^m'K\u0018x�he���V\u0002?©�̏�j�0#�ʶ2�s�r�\u0007h\u000b]w,I����`G~�U�\u0011��b\u0015�F���G^:\\����\u0016��\u0005KS��v��*�\\��=��\n���0����x\u001f\n��Ofd��7�\u0004[�\u0013�D�����N�@�?�Yu��ge�\u001d:�\u0010�@�\u001c���E3����\u000f3����hy:!�'�G\u0014D�\"��a�h\u0018�?��\u001d�vKA2\u0013m�w\u0011\n��P\u001bn\u0010�#BTi��u\u0011.\\D�Y���Gm�'�\u001c�0��;f� \u0010~����ճ�h����iMKuY\u0005y��m\u0001n\u001e�\u001a|�Ნ�3�j���I�Y\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- [Page 10]\n18\nPLAN\nECA\nThree\nYear\nPlan\n2025\n–\n2028\n“\nIn the past 12 months, though, only\n1 in 3 customers exited hardship programs\nafter successful completion, indicating\nthat existing assistance measures are\nnot providing assistance that addresses\nenergy stress in a sustainable way.”\nReview of payment difficulty protections in the National Energy\nConsumer Framework, Issues Paper, AER, May 2024.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- Chris is also a member of our Risk and Audit Committee\nClose\nOur Team\nThe Energy Consumers Australia team is committed to promoting the long-term interests of Australian residential and small business energy consumers.\n  Source: `pages/leadership.html (http://energyconsumersaustralia.com.au/about-us/our-people)`\n- [pages 4,5]\nutions for To ensure costs are prudent and efficient, A clear, unified narrative on the energy for residential and small business renters are Every community at risk of climate impact\nECA is future-fit.\nhouseholds, small businesses and enhanced transparent and active monitoring transition, including the role for households and in place, with firm plans for all social housing All consumers can use, charge, and pay for has an energy resilience plan which clearly\ncommunities multiplies demonstrably. of network and wholesale costs is introduced. small businesses, is provided to consumers. stock to be upgraded. their electric vehicle conveniently and fairly. articulates roles and responsibilities.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- [pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- h޼W]O�0\u0014�+�\u001f��v$��\u0006h\u001b\u0003�\u0016i\u000f\u0015\u000f�xmF���J��w\u001c�jPQ��0 �^��\u001e��^�A\u001ab$-9Kґ4�\u0014��$��hGJ�e���<7�4q�0h`s-q�h�`�\"�\u0013\u0017��f�֑��%x� ��\"-a\u0001�\n� ���\u0001\u000f>�\u0018i�\u0019�q�\u0019kH��\nEX\u0016�V�\u0001�\u0013�\f��qd��sC\u0006|9~�&�8p\u0006\u0016Aƒ�\f8\u0007�ILNB0�-���r\u0012\u0012��\u0016\u0012�ZIB\u0001o\u0015,�\u0016|\u001a��R��h��pIؚ0�\u001c]¢��\u000b��9�9�\u0013�&\u001c�\u001c�r� 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h�\n`1�ytV��\u0013�����\u0012�\u001b��M4�\u0007֏��0��n}w�K��~�<�\u0004�X�Xz��5\u001d+2z�\u0014\u0019g���B�Β�d�z�s:�[|��b��\n�s\u0010|�u���F9p�Q\u0001\"�h\u0004\u0011���I+I���tƚ\u0016��{�My��\u001f�\u001fR>�rg�\u000bz�!�4+\u001b�6����7�eK��e�8=�N\u001c���i����\n�e\u0002\f+�o�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- hޜ�Ok�0\u0018\u0006���G�I�3P\n�����l��3\u0013ڀĒ��~�%n���� \u0012Lx\u001f�\u001f\u001aL \u0002<�O\f$\u0005�\b�\b�ԟ$\u0010�\u0014\b����X��[Y�ڡl�)��nur��em#P��V(}@{�Wڪ~_(c���\nP�Bx#mm�O\u001a��W��'�5� F��ww9IT������t�{%��\u0002�Bj�\u001c��\u0001d\u0014o:�s5�\u0014O\"�Q��7i���I�dT�����F�SQ\u0014\u000fP��\u0005u?����F�Fj��\u000b\u0003\u0016p��:K!�S�2�]+�\u0012��}��\u000fIH?#=ল��W�}�����a߇\u0003٩\u0016G\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- h�Ԕ�j�0\u0014F_�.Ӆ$��r C�E �EɴtQ�P4b��#\u0019I�����L�¥\u001d�]\u0016\u0006]#���O�0ЀhA(\nR��\u001dH Fb��*\u00018⍲p{���ٲ/O\u000f��i\f���>ť�9�:�����L]8z�O?��X\fs!>Ě\u0003;�]�H\u000eCp%\u0014�L#cNc�xpч\u001d�����yZ>Mb�s�/d\u001c\\�}ܓ2�cʕ\fɻ\u0001\u0017��?������n�a\u001f�\b�\u0015\u001a\u001cރbO��o�\u0018j,\u0018.��@KI�\u0006#4��w��y����H �m���=��e�y�҆S���@K\u0010Zж�Ձ���\u001f�χ\u000b�ǿOǐ��\u0010�\n��>\u001d�\u0003�F\u0012BPmA�nA\u0012J�5�|M\nW�Ω��p���<\n�L\f���t�ᯛ�մ逷��ߛ�[�/W:�-�\\���\"e�r`.n+\u001b��#r��\n�l�>�FR���\u0012�٬�~\n0�W��\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- endstream\nendobj\n1 0 obj\n<\n>/Metadata 99 0 R/Pages 2 0 R/StructTreeRoot 36 0 R/Type/Catalog/ViewerPreferences 100 0 R>>\nendobj\n3 0 obj\n<\n>\nendobj\n6 0 obj\n<\n>stream\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- endstream\nendobj\n8 0 obj\n<\n>\nendobj\n13 0 obj\n<\n>\nendobj\n15 0 obj\n<\n>\nendobj\n17 0 obj\n[18 0 R]\nendobj\n18 0 obj\n<\n>\nendobj\n19 0 obj\n<\n>\nendobj\n20 0 obj\n<\n>\nendobj\n22 0 obj\n[23 0 R]\nendobj\n23 0 obj\n<\n>\nendobj\n24 0 obj\n<\n>\nendobj\n25 0 obj\n<\n>\nendobj\n29 0 obj\n<\n>\nendobj\n31 0 obj\n<\n>\nendobj\n87 0 obj\n<\n>stream\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- x�]�Mj�0\f��>�����d�\n�2e ��д\u0007pl%54�Q�En_�\nS��\u0006��O\n�ga�\u001c\u001f{D����\nc��5\u001a�lhF�VR\u001d�7�N!��A���2,��ֈ�R�Mq\u001f��߻��\u001b��);(Ar\u0004Ox_S\f1S��\f,o4\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- x��| xSǹ��9�l˶d\u001b\u001b0XG\u001666�\u0017���\u0017��\u0017���>�dK [B���\u0013 P%�\u0014���i���$�\u00019 I�6�nsۗWR���4m�\u0010���K{�677���Ϝ#Y6��t����Μ�����g�@F\u0018!\u0014\u000f�\u0004\u0019�:�Vg�NC\bo\u0003hg�ʮ�\u0017]b\u0011�i��N�0�:��\u0017�\u0010�s\bp��G����9�C(�\u0011Ɵ\u001bt\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- ��=^�P�\u0013@tߐc|𿞿�\u0003��\u0015\b%n�YyKƱ?=\b���]f\u0003@�o�~\f�J���6�݆\u000e�.�\u0019�\u0007\u001cN3�qt�v���\"\u0014�\u001a淹\u0014ê$\u00187\u0002>7l��e\u000fn�Dh�j�1#������\u0004��#0�~���\n�@E0�C�]n��u ��P�2��xDtg�/^��l�/��O(\u0006X����}\u001f��[���O\u001e��\u0018��\" pe�A�\u0005���&��PL�'�|�\u000e������\u0004G*G�`�\\��L\u0015��D�������D�\u0018�,�\"��Xr\u0011��'<��h��\u0005\n�w�\u0016\u0011��\f\u0019���g��+>\u001b��ǼFާ�\f��\bx�������)\u000f>y\u001d�\u0006g��\u0019#��F��gol��u��h�\u001f���u��K/�ۮ ���X�׼ȷ�仺$�1}J0y_�@\u001c���(\u001d�@�*Feh%j@��\u000b�8�Ȏ��\u000b�`�>�\u001eGϠ�q!+�\u00129\u00177����q�\u0005��|#H�\u0016͘kA6�@N�s\u001f�j��\\� VCJ��G �\n�3m'%�f��'���_���7�tA� \u00054����9(��Qr=C���oK\u0012���8\u0011'c=.�\u0015�\u001b\u001bq/���\b\u0019��=��{\u000e�v`��[oٻg���;��o\u001b\u001b�y=�.�Ȱc�f�mh�j1\u000f��}�6��l0\u0019ׯ���\\�޶�uuKsS㪆,�*:*\u0007O�D��j�ѹ9h\":\u0006�1�98 �\n�)0Ц�\u0002��FmK���.U�5��\u0001C@�QOn��7�\u0006L@\u0002f�\\ �ҩkY������� @�f��e�1�\u0015`j���\u0006=�\"��h?�m�5�\u0014\u001a�q\u0001���[&\u0010�\u0001pC�\u0004�\ni��&�Ĥ\u000b\f�uZ��\n�\u0013\n��v��BK\u0019jan\u0015P�.������\u000bXlm0\u0006��AS#`#&#@?�\u0017P�n���\u000fpf�\u000b�2t\u0003�F�6��u�b��\b\u0016�|�_��r&Ӆ��\u000b\b�N\u000b�\u0018T3�Ç�N\u0018��\nƧU\u0010�����1����1M,�1��\u001c8�B\u0019\u0002%@��H\u0007�`��c���>m@h/\u001d�P�A\u000b\nS�`\u0018�/0\u0002L%0ʤ�\f�\n�\u0017$!�-\u0001�B��\u0015��Dl\u0005����3��5K\u0007�\u000b�\u0004�1DK\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n- endstream\nendobj\n89 0 obj\n[0[471]1[620]62[537]147[505]205[552]238[586]244[556]275[579]278[268]299[296]305[889]314[573]341[586]344[369]348[516]357[355]362[582]389[494]847[534]849[534 534]853[534]985[203]992[300]1011[460]]\nendobj\n90 0 obj\n[203 0 0 0 0 0 0 0 0 0 0 0 300 0 0 0 534 0 534 534 0 0 534 0 0 0 0 0 0 0 0 0 0 620 0 0 0 0 537 0 0 0 0 0 0 0 0 0 0 0 0 0 505 0 0 0 0 0 0 0 0 0 0 0 0 552 0 0 586 556 0 0 579 268 0 0 296 889 0 573 586 0 369 516 355 582 0 0 0 494]\nendobj\n91 0 obj\n[278 0 0 0 0 0 0 0 0 0 0 0 278 333 278 0 556 556 556 556 556 556 0 0 556 0 333 0 0 0 0 0 975 722 0 722 0 667 611 0 0 0 0 0 0 833 0 0 0 0 722 667 611 0 0 0 0 0 0 0 0 0 0 0 0 556 611 556 611 556 333 611 0 278 0 556 278 889 611 611 611 611 389 556 333 611 556 778 0 556]\nendobj\n92 0 obj\n<</Filter/FlateDecode/Length 31010/Length1 77320>>stream\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n\n## Corporate Values and Operating Culture\n\n- Media Release | ECA statement on the DMO draft determination and Solar Sharer Offer\nMar 2026 | PDF, 140.04KB\nShare this news\nNews\nJustice\nValue\nSubmission\n03 December 2025\n2 min read\nSubmission to the Department of Climate Change, Energy, the Environment and Water (DCCEEW) on the Solar Sharer Offer Consultation Paper 2025-26\nWe welcome the ambition for the Solar Sharer Offer to play a key role in maximising the benefits of abundant solar generation – and ensuring those benefits are shared equitably by all consumers.\n  Source: `pages/media-releases-index__06.html (http://energyconsumersaustralia.com.au/news/media-release-eca-statement-dmo-draft-determination-solar-sharer-offer)`\n- [Page 7]\n12\nPLAN\nECA\nThree\nYear\nPlan\n2025\n–\n2028\n“\nConsumers under financial pressure\nare less likely to say they feel confident\nin their ability to make choices about\nenergy products and services (51%\ncompared to 75% for financially\ncomfortable) or feel they have the\ninformation they need (43% and 65%).”\nEnergy Consumer Behaviour Survey, ECA, October 2023.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- Realising\n“ these benefits hinges on offering consumers the\nthe energy right mix of products and services.”\nElectric vehicle\nAEMC Pricing Review, 2024.\nownership is expected\ntransition to be the largest cost\nsaving from 2030 at Through the transition households, small business and communities\nare recognised and offered fair value for the service they provide to around $1400 a year.\nthe system\nSolar PV and battery\nownership have Those of us who own solar panels and batteries are not only consumers, we can\nsupply energy and provide system security services.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- Media Release | ECA statement on consumer focused network planning\nApr 2026 | PDF, 198.19KB\nShare this news\nNews\nJustice\nValue\nNews\n03 July 2025\n5 min read\nWhy distribution network planning rules need to change\nOur Integrated Distribution System Planning (electricity) rule change request to the Australian Energy Market Commission (AEMC) aims to modernise distribution network planning requirements to ensure consumers don’t pay more than they have to.\n  Source: `pages/announcements-index.html (http://energyconsumersaustralia.com.au/news/energy-consumers-australia-statement-aemcs-enhancing-distribution-network-planning-reporting)`\n- 79% of residential customers could households and small businesses\nOnly 59% of households and\nachieve a better offer if they switched to a pay no more than the fair\nsmall businesses rated their gas\nmaximum price\ncompetitively priced acquisition offer in Energy\nservice as good value for money\nMade Easy or Victorian Energy Compare.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- Carmel has extensive board experience including twelve years as Chair of Financial Counselling Australia from 2009 -2021, as Consumer Director on the AFCA board from its inception in 2018 until December 2023 and previously of the Financial Ombudsman Service Limited.\n  Source: `pages/leadership.html (http://energyconsumersaustralia.com.au/about-us/our-people)`\n- [pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.\n  Source: `other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)`\n- h޼W]O�0\u0014�+�\u001f��v$��\u0006h\u001b\u0003�\u0016i\u000f\u0015\u000f�xmF���J��w\u001c�jPQ��0 �^��\u001e��^�A\u001ab$-9Kґ4�\u0014��$��hGJ�e���<7�4q�0h`s-q�h�`�\"�\u0013\u0017��f�֑��%x� ��\"-a\u0001�\n� ���\u0001\u000f>�\u0018i�\u0019�q�\u0019kH��\nEX\u0016�V�\u0001�\u0013�\f��qd��sC\u0006|9~�&�8p\u0006\u0016Aƒ�\f8\u0007�ILNB0�-���r\u0012\u0012��\u0016\u0012�ZIB\u0001o\u0015,�\u0016|\u001a��R��h��pIؚ0�\u001c]¢��\u000b��9�9�\u0013�&\u001c�\u001c�r� ҈\u001c|''��\u001c\u00023��g���uw�z\u001f�Gר�ƿvW��\\6m*]<�\u001c\u0005��۳�f]�Y��i�t���=��+�����_t�Yە�\u000b8}��h�����.L�v�^cҳz�j�l�\\��yY,�b�]��M�C�j�����\u0011���&�\\b\u0005����ߍ|���v�{]��������q],�f�\u0019\"^�Ь*\u001f\u0007�\u001ddxh^�F�U`�ٯ�}zh���Yl����\u001dY/��f�2g�~!\u001b�P��\u0011[G�\"\b�\n�\u000e��:&�/��'B�b���(�ޘhl4.�<2Ef\u001d!:Bt��\b1\u0011b\"���DE�fXF��D\u0016\u0013YLd1���\u001b[.r:>�\u0017�s_3��P���z� \u000b�X��dIj�����]�Ac����$>Rm01��\u0003����To�j��w����\u0015��\"\n.��*\n���&\nn�\u0007��NO�I�4j�_R�H�\u0011�,�\u000f�n\u001f��\u0006\u000f�q�_~Lw\b{\bq��y2�f\n�\"1\u0013��n�\u0010\u001a/ۣO�\u0014�Ϛ0�,���;R��7]&\nm�b��\u001b\u0011��3q���gW�T��/Y�U%�5�'F�ebq���_U�D���\u000b�xx�\u001c��!��,�O4ցS\u001c��_\u0001\u00063#k�\n  Source: `pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py <entity>` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `pages/about.html` - pages - http://energyconsumersaustralia.com.au/about-us/three-year-plan-25-28\n- `pages/announcements-index.html` - pages - http://energyconsumersaustralia.com.au/news/energy-consumers-australia-statement-aemcs-enhancing-distribution-network-planning-reporting\n- `pages/announcements-index__10.html` - pages - https://energyconsumersaustralia.com.au/news/energy-consumers-australia-statement-aemcs-enhancing-distribution-network-planning-reporting\n- `pages/announcements-index__11.html` - pages - https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf\n- `pages/homepage.html` - pages - http://energyconsumersaustralia.com.au/\n- `pages/leadership.html` - pages - http://energyconsumersaustralia.com.au/about-us/our-people\n- `pages/media-releases-index.html` - pages - http://energyconsumersaustralia.com.au/news?category%5B0%5D=87&query=&combined_query=&sort_bef_combine=published_at_DESC\n- `pages/media-releases-index__01.html` - pages - http://energyconsumersaustralia.com.au/news?category%5B0%5D=87&query=&combined_query=&sort_bef_combine=published_at_DESC\n- `pages/media-releases-index__02.html` - pages - http://energyconsumersaustralia.com.au/news?query=&combined_query=&sort_bef_combine=published_at_DESC\n- `pages/media-releases-index__03.html` - pages - http://energyconsumersaustralia.com.au/news/energy-consumers-australia-statement-aemcs-enhancing-distribution-network-planning-reporting\n- `pages/media-releases-index__04.html` - pages - http://energyconsumersaustralia.com.au/news/media-release-landmark-laws-consumer-groups-welcome-unfair-trading-prohibition\n- `pages/media-releases-index__05.html` - pages - http://energyconsumersaustralia.com.au/news/media-release-seize-moment-accelerate-electrification-australian-economy\n- `pages/media-releases-index__06.html` - pages - http://energyconsumersaustralia.com.au/news/media-release-eca-statement-dmo-draft-determination-solar-sharer-offer\n- `pages/media-releases-index__07.html` - pages - http://energyconsumersaustralia.com.au/news/media-release-eca-response-gas-networks-transition-directions-paper\n- `pages/media-releases-index__08.html` - pages - http://energyconsumersaustralia.com.au/news/media-release-gas-rule-change-significant-win-consumers-eca-says\n- `pages/media-releases-index__09.html` - pages - http://energyconsumersaustralia.com.au/collection-statement\n- `pages/news-latest.html` - pages - http://energyconsumersaustralia.com.au/news\n- `pages/priorities-index.html` - pages - http://energyconsumersaustralia.com.au/our-work\n- `pages/priorities-index__00.html` - pages - http://energyconsumersaustralia.com.au/about-us/three-year-plan-25-28\n- `other-pdfs/website-doc-3-year-plan-eca-lores.pdf` - other-pdfs - http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf\n- `other-pdfs/media-release-eca-statement-dmo-draft-determination-solar-sharer-offer.pdf` - other-pdfs - https://energyconsumersaustralia.com.au/sites/default/files/2026-03/media-release-eca-statement-dmo-draft-determination-solar-sharer-offer.pdf\n- `other-pdfs/media-release-eca-statement-dnsp-draft-determination.pdf` - other-pdfs - https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf\n- `other-pdfs/media-release-landmark-laws-consumer-groups-welcome-unfair-trading-prohibition.pdf` - other-pdfs - https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-landmark-laws-consumer-groups-welcome-unfair-trading-prohibition.pdf\n- `other-pdfs/media-release-seize-moment-accelerate-electrification-australian-economy-updated.pdf` - other-pdfs - https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-seize-moment-accelerate-electrification-australian-economy-updated.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.\n- No global comparison/case-study sources found.",
  "legislation_md": "# Energy Consumers Australia - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:22:39.982409+00:00\n**Entity ID**: B-000678\n**Jurisdiction**: Commonwealth\n**Portfolio**: Climate Change, Energy, the Environment and Water\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 24\n- Unique legislation references found: 0\n\n## Legislation References\n\n_No Act/Regulation/Instrument references found in the local corpus._\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/announcements-index__10.html` (page)\n- `pages/announcements-index__11.html` (page)\n- `pages/homepage.html` (page)\n- `pages/leadership.html` (page)\n- `pages/media-releases-index.html` (page)\n- `pages/media-releases-index__01.html` (page)\n- `pages/media-releases-index__02.html` (page)\n- `pages/media-releases-index__03.html` (page)\n- `pages/media-releases-index__04.html` (page)\n- `pages/media-releases-index__05.html` (page)\n- `pages/media-releases-index__06.html` (page)\n- `pages/media-releases-index__07.html` (page)\n- `pages/media-releases-index__08.html` (page)\n- `pages/media-releases-index__09.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/priorities-index.html` (page)\n- `pages/priorities-index__00.html` (page)\n- `other-pdfs/media-release-eca-statement-dmo-draft-determination-solar-sharer-offer.pages.jsonl` (pdf_pages)\n- `other-pdfs/media-release-eca-statement-dnsp-draft-determination.pages.jsonl` (pdf_pages)\n- `other-pdfs/media-release-landmark-laws-consumer-groups-welcome-unfair-trading-prohibition.pages.jsonl` (pdf_pages)\n- `other-pdfs/media-release-seize-moment-accelerate-electrification-australian-economy-updated.pages.jsonl` (pdf_pages)\n- `other-pdfs/website-doc-3-year-plan-eca-lores.pages.jsonl` (pdf_pages)",
  "global_initiatives_md": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": null,
    "vision_source_page": null,
    "purposes": null,
    "purposes_source_page": null,
    "how_we_deliver": null,
    "how_we_deliver_source_page": null,
    "government_priorities": [],
    "outcomes": [],
    "values": [],
    "values_framework_name": null,
    "kpi_targets_2025_26": [],
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    "_source_urls": {
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  "ideas": [
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "[pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "[pages 5,6]\n2 5 0\nEnergy markets signal the Hundreds of billions of dollars are now being invested in new energy infrastructure,\nless per year right investments from the including new solar and wind farms, transmission, and energy storage systems.\n” While much of this is necessary, no one in the sector should be allowed to forget\nright parties in the right places\nthat we consumers will ultimately pay for it through bills and taxes.\noperating in the right ways at\nAffordability is consumers’ number one priority for the energy transition and we\nthe right times, making it fit for\nneed effectively designed and operated energy markets to ensure that we get a\nthe energy system we have. least-cost, efficiently built and operated energy system.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "PLAN\n“\nAustralia’s transition to a net-zero economy\nrepresents at least a USD$1.9 trillion\ninvestment opportunity in the country’s\nenergy system by 2050.”\nBloombergNEF, 2023.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "PLAN\n“\nAustralia’s transition to a net-zero economy\nrepresents at least a USD$1.9 trillion\ninvestment opportunity in the country’s\nenergy system by 2050.”\nBloombergNEF, 2023.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "endstream\nendobj\n1 0 obj\n<\n>/Metadata 99 0 R/Pages 2 0 R/StructTreeRoot 36 0 R/Type/Catalog/ViewerPreferences 100 0 R>>\nendobj\n3 0 obj\n<\n>\nendobj\n6 0 obj\n<\n>stream",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "endstream\nendobj\n1 0 obj\n<\n>/Metadata 99 0 R/Pages 2 0 R/StructTreeRoot 36 0 R/Type/Catalog/ViewerPreferences 100 0 R>>\nendobj\n3 0 obj\n<\n>\nendobj\n6 0 obj\n<\n>stream",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "pages/announcements-index__11.html (https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 10]\n18\nPLAN\nECA\nThree\nYear\nPlan\n2025\n–\n2028\n“\nIn the past 12 months, though, only\n1 in 3 customers exited hardship programs\nafter successful completion, indicating\nthat existing assistance measures are\nnot providing assistance that addresses\nenergy stress in a sustainable way.”\nReview of payment difficulty protections in the National Energy\nConsumer Framework, Issues Paper, AER, May 2024.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 10]\n18\nPLAN\nECA\nThree\nYear\nPlan\n2025\n–\n2028\n“\nIn the past 12 months, though, only\n1 in 3 customers exited hardship programs\nafter successful completion, indicating\nthat existing assistance measures are\nnot providing assistance that addresses\nenergy stress in a sustainable way.”\nReview of payment difficulty protections in the National Energy\nConsumer Framework, Issues Paper, AER, May 2024.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "Chris is also a member of our Risk and Audit Committee\nClose\nOur Team\nThe Energy Consumers Australia team is committed to promoting the long-term interests of Australian residential and small business energy consumers.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "pages/leadership.html (http://energyconsumersaustralia.com.au/about-us/our-people)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "Chris is also a member of our Risk and Audit Committee\nClose\nOur Team\nThe Energy Consumers Australia team is committed to promoting the long-term interests of Australian residential and small business energy consumers.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "pages/leadership.html (http://energyconsumersaustralia.com.au/about-us/our-people)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "[pages 4,5]\nutions for To ensure costs are prudent and efficient, A clear, unified narrative on the energy for residential and small business renters are Every community at risk of climate impact\nECA is future-fit.\nhouseholds, small businesses and enhanced transparent and active monitoring transition, including the role for households and in place, with firm plans for all social housing All consumers can use, charge, and pay for has an energy resilience plan which clearly\ncommunities multiplies demonstrably. of network and wholesale costs is introduced. small businesses, is provided to consumers. stock to be upgraded. their electric vehicle conveniently and fairly. articulates roles and responsibilities.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "B-000678",
      "entity_name": "Energy Consumers Australia",
      "folder_name": "Energy-Consumers-Australia",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "[pages 4,5]\nutions for To ensure costs are prudent and efficient, A clear, unified narrative on the energy for residential and small business renters are Every community at risk of climate impact\nECA is future-fit.\nhouseholds, small businesses and enhanced transparent and active monitoring transition, including the role for households and in place, with firm plans for all social housing All consumers can use, charge, and pay for has an energy resilience plan which clearly\ncommunities multiplies demonstrably. of network and wholesale costs is introduced. small businesses, is provided to consumers. stock to be upgraded. their electric vehicle conveniently and fairly. articulates roles and responsibilities.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf (http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    }
  ],
  "legislation_administered": [],
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      "category": "other-pdfs",
      "year": null,
      "url": "http://energyconsumersaustralia.com.au/sites/default/files/wp-documents/website-doc-3-year-plan-eca-lores.pdf",
      "file": "other-pdfs/website-doc-3-year-plan-eca-lores.pdf",
      "bytes": 4142914,
      "link_text": "Download our 3-Year Plan (PDF, 3.95MB)"
    },
    {
      "category": "other-pdfs",
      "year": "2026",
      "url": "https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-eca-statement-dnsp-draft-determination.pdf",
      "file": "other-pdfs/media-release-eca-statement-dnsp-draft-determination.pdf",
      "bytes": 202946,
      "link_text": "PDF Media Release | ECA statement on consumer focused network planning Apr 2026 | PDF, 198.19KB"
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      "year": "2026",
      "url": "https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-landmark-laws-consumer-groups-welcome-unfair-trading-prohibition.pdf",
      "file": "other-pdfs/media-release-landmark-laws-consumer-groups-welcome-unfair-trading-prohibition.pdf",
      "bytes": 317753,
      "link_text": "PDF Media release | \"Landmark laws\": Consumer groups welcome unfair trading prohibition Apr 2026 | PDF, 310.31KB"
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    {
      "category": "other-pdfs",
      "year": "2026",
      "url": "https://energyconsumersaustralia.com.au/sites/default/files/2026-04/media-release-seize-moment-accelerate-electrification-australian-economy-updated.pdf",
      "file": "other-pdfs/media-release-seize-moment-accelerate-electrification-australian-economy-updated.pdf",
      "bytes": 63678,
      "link_text": "PDF Media release | Seize the moment to accelerate electrification of Australian economy Apr 2026 | PDF, 62.19KB"
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    {
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      "year": "2026",
      "url": "https://energyconsumersaustralia.com.au/sites/default/files/2026-03/media-release-eca-statement-dmo-draft-determination-solar-sharer-offer.pdf",
      "file": "other-pdfs/media-release-eca-statement-dmo-draft-determination-solar-sharer-offer.pdf",
      "bytes": 143396,
      "link_text": "PDF Media Release | ECA statement on the DMO draft determination and Solar Sharer Offer Mar 2026 | PDF, 140.04KB"
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