{ "entity_id": "S-VIC-047", "folder": "Fire-Rescue-Victoria", "name": "Fire Rescue Victoria", "type": "Statutory Authority", "jurisdiction": "VIC", "portfolio": "Justice", "website": "https://www.frv.vic.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 11, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 2, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "Our purpose is to keep Victorian communities safe. [AR p.9]", "official_site_url": "https://www.frv.vic.gov.au/", "source_documents": [ { "type": "annual_report", "title": "FRV Annual Report 2024-25 PDF 9.06 MB (opens in a new window)", "url": "https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "FRV Annual Report 2023-24 PDF 5.88 MB (opens in a new window)", "url": "https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "FRV Annual Report 2022-23 PDF 6.72 MB (opens in a new window)", "url": "https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "FRV Annual Report 2021-22 PDF 8.88 MB (opens in a new window)", "url": "https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "FRV Annual Report 2020-21 PDF 7.43 MB (opens in a new window)", "url": "https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf", "period": "2020-21", "confidence": "high" }, { "type": "strategie", "title": "Download the Year Two to Five Fire Services Reform Implementation Plan", "url": "https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf", "period": "2023", "confidence": "medium" } ], "purpose": { "text": "Our purpose is to keep Victorian communities safe. [AR p.9]", "source_url": "", "source_page": 9, "source_deep_url": "" }, "vision": { "text": "Safer and more resilient communities supported by a modern, professional and inclusive fire and rescue service. [AR p.9]", "source_url": "", "source_page": 9, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Community: identify and understand the needs of the various communities we service.", "description": "Community: identify and understand the needs of the various communities we service.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Firefighter health and safety: ensure our firefighters are well equipped and protected while serving the community.", "description": "Firefighter health and safety: ensure our firefighters are well equipped and protected while serving the community.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Interoperability: with the CFA, collaboratively develop a complementary fire service that meets the needs of the communi", "description": "Interoperability: with the CFA, collaboratively develop a complementary fire service that meets the needs of the community.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Infrastructure: undertake various capital works programs to support the delivery of an effective fire service to the com", "description": "Infrastructure: undertake various capital works programs to support the delivery of an effective fire service to the community.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Technology: invest in our ICT technology to ensure our firefighters have access to cutting edge learning, regardless of ", "description": "Technology: invest in our ICT technology to ensure our firefighters have access to cutting edge learning, regardless of station location.", "source_url": "", "source_page": 14, "source_deep_url": "" }, { "title": "Fleet: update our fleet of 250 firefighting road appliances.", "description": "Fleet: update our fleet of 250 firefighting road appliances.", "source_url": "", "source_page": 14, "source_deep_url": "" } ], "values": [ { "name": "Community", "description": "", "source_url": "", "source_page": null }, { "name": "Teamwork", "description": "", "source_url": "", "source_page": null }, { "name": "Integrity", "description": "", "source_url": "", "source_page": null }, { "name": "Respect", "description": "", "source_url": "", "source_page": null }, { "name": "Accountability", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Emergency Response", "description": "To provide timely and effective emergency response services to Victorian communities.", "activities": [ "Delivering safe and sustainable fire and rescue services", "Providing emergency prevention and response services", "Collaborating with partner agencies" ], "source_url": "", "source_page": 9, "source_deep_url": "" }, { "name": "Outcome 2: Community Safety", "description": "To enhance community safety and resilience through education and prevention programs.", "activities": [ "Educating the community through fire prevention programs", "Improving community safety and building resilience" ], "source_url": "", "source_page": 9, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Structure fire response time", "target": "88.2% within 7 minutes and 42 seconds", "latest_result": "87.2% within 7 minutes and 42 seconds", "status": "Achieved", "target_source_url": "", "target_source_page": 15, "result_source_url": "https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf", "result_source_page": 15 }, { "code": "CCE02", "measure": "Emergency Medical Response", "target": "93.8% within 9 minutes and 12 seconds", "latest_result": "94.8% within 9 minutes and 12 seconds", "status": "Achieved", "target_source_url": "", "target_source_page": 15, "result_source_url": "https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf", "result_source_page": 15 }, { "code": "CCE03", "measure": "Road crash rescue", "target": "84% within 13 minutes and 30 seconds", "latest_result": "85.1% within 13 minutes and 30 seconds", "status": "Achieved", "target_source_url": "", "target_source_page": 15, "result_source_url": "https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf", "result_source_page": 15 } ], "document_alignment_terms": { "must_support": [ "Our purpose is to keep Victorian communities safe. [AR p.9]", "Safer and more resilient communities supported by a modern, professional and inclusive fire and rescue service. [AR p.9]", "Community: identify and understand the needs of the various communities we service.", "Firefighter health and safety: ensure our firefighters are well equipped and protected while serving the community.", "Interoperability: with the CFA, collaboratively develop a complementary fire service that meets the needs of the community.", "Infrastructure: undertake various capital works programs to support the delivery of an effective fire service to the community.", "Technology: invest in our ICT technology to ensure our firefighters have access to cutting edge learning, regardless of station location.", "Fleet: update our fleet of 250 firefighting road appliances." ], "watch_terms": [ "Structure fire response time", "Emergency Medical Response", "Road crash rescue" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# Fire Rescue Victoria — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)\n\n## Vision\n\n> Safer and more resilient communities supported by a modern, professional and inclusive fire and rescue service. [AR p.9](https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=9) [CP p.9]\n\n## Our purpose / purposes\n\n> Our purpose is to keep Victorian communities safe. [AR p.9](https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=9) [CP p.9]\n\n## How we deliver\n\n> We achieve this by: delivering safe and sustainable fire and rescue services to the communities we serve; providing emergency prevention and response services; collaborating and coordinating with the CFA and other partner emergency service agencies to best meet the safety needs of the Victorian community; driving systemic change to the built environment through reforms to building design, regulations and legislation; providing operational and management support to the Country Fire Authority (CFA) including support to maintain, strengthen and encourage the capability of volunteers; educating the community through fire prevention programs that improve community safety and build resilience. [AR p.9](https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=9) [CP p.9]\n\n## Government priorities for this department\n\n- Community: identify and understand the needs of the various communities we service. [CP p.14]\n- Firefighter health and safety: ensure our firefighters are well equipped and protected while serving the community. [CP p.14]\n- Interoperability: with the CFA, collaboratively develop a complementary fire service that meets the needs of the community. [CP p.14]\n- Infrastructure: undertake various capital works programs to support the delivery of an effective fire service to the community. [CP p.14]\n- Technology: invest in our ICT technology to ensure our firefighters have access to cutting edge learning, regardless of station location. [CP p.14]\n- Fleet: update our fleet of 250 firefighting road appliances. [CP p.14]\n\n## Outcomes\n\n### Outcome 1: Emergency Response\nTo provide timely and effective emergency response services to Victorian communities. [CP p.9]\n\n**Key activities:**\n- Delivering safe and sustainable fire and rescue services\n- Providing emergency prevention and response services\n- Collaborating with partner agencies\n\n### Outcome 2: Community Safety\nTo enhance community safety and resilience through education and prevention programs. [CP p.9]\n\n**Key activities:**\n- Educating the community through fire prevention programs\n- Improving community safety and building resilience\n\n## Values and principles\n\n- Community\n- Teamwork\n- Integrity\n- Respect\n- Accountability\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Structure fire response time | 88.2% within 7 minutes and 42 seconds | CP p.15 |\n| CCE02 | Emergency Medical Response | 93.8% within 9 minutes and 12 seconds | CP p.15 |\n| CCE03 | Road crash rescue | 84% within 13 minutes and 30 seconds | CP p.15 |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CCE01 | Structure fire response time | 87.2% within 7 minutes and 42 seconds | Achieved | [AR p.15](https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=15)(https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=15) |\n| CCE02 | Emergency Medical Response | 94.8% within 9 minutes and 12 seconds | Achieved | [AR p.15](https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=15)(https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=15) |\n| CCE03 | Road crash rescue | 85.1% within 13 minutes and 30 seconds | Achieved | [AR p.15](https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=15)(https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf#page=15) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Fire Rescue Victoria - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:45:53.571553+00:00\n**Entity ID**: S-VIC-047\n**Entity type**: Statutory Authority\n**Jurisdiction**: VIC\n**Portfolio**: Justice\n**Website**: https://www.frv.vic.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| other-pdfs | 5 |\n| pages | 21 |\n| strategies | 1 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 3]\nContents\nCommissioner’s foreword 6\nYear in review 8 Our vision 9\nPurpose, functions and objectives 9\nOur Strategic Plan 2022–32 17\nOperations performance 19\nHonours and awards 23\nMajor incidents 24\nIntroducing Victoria’s first electric fire truck 28\nExercise Restormel 31\nLithium ion battery fires 32\nFinancial management discussion and analysis 35\n01 Specialised training – Technical Operations 36\nFacilities 38\nFleet 41\nCommunity safety, resilience and service delivery 43\nGovernance and Executive leaders 55\norganisational structure 55 Organisational structure chart 60\nOrganisational structure 62\nHealth, safety and wellbeing 64\n02\nWorkforce data 67 Training for employees 71\nWorkforce inclusion policy 79\n03\nOther disclosures 82 Climate-related risk disclosure 83\nEnvironmental reporting 86\nLocal Jobs First disclosure 96\nDisclosure of government advertising expenditure 96\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [Page 3]\nContents\nDeclaration 3\nSnapshot 4\nCommissioner’s foreword 6\nIntroduction to Fire Rescue Victoria 9 Integrity 49\nOur vision 9 Integrity in action 50\nOur purpose and function 9 Governance structure 53\nOur objectives 9 Executive leaders 55\nOrganisational structure chart 60\nWho we are 10\nWhat we do 11\nAccountability 63\nWhere we work 12\nOur Strategic Plan 2022–32 13 Accountability in action 64\nStatement of progress 13 Technical operations 70\nFire Services Reform 14 Operational training 74\nOur performance against 15 Training delivered 76\noutput performance measures Facilities 80\nKey metrics 15 Fleet 83\nIncidents attended by FRV 17 Built environment 86\nSupport for State Emergency Management 21 Alarm assessment and engagement 87\nFire investigations 88\nRespect 23\nLithium-ion battery fires 90\nRespect in action 24 Fire Equipment Services 92\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- [Page 4]\nContents\n04 14\nDeclaration Purpose and\nfunctions\n05 1 6\nSECTION 1 Major\nYear in Review incidents\n05 22\nVision Strategic\ndirection\n05 25\nVictoria’s fire Our\nand rescue service performance\n06 26\nValues Victorians understand risk in their local\nenvironment and know how to prevent\nand prepare for emergency incidents\n08 28\nFire Rescue Major\nCommissioner initiatives\nforeword\n1 0 40\n2021–22 Victorians can rely on a world-class fire\nat a glance and rescue emergency response\n02 Fire Rescue Victoria\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n- Block, certify that Fire Rescue Victoria has recorded a\nbelow have been retained by FRV and are available on request,\nMaterial Compliance Deficiency within the transitional control\nsubject to the provisions of the Freedom of Information Act 1982:\nenvironment with respect to the applicable Standing Directions\na. a statement that declarations of pecuniary interests have under the Financial Management Act 1994 and Instructions.\nbeen duly completed by all relevant officers\nb. details of shares held by a senior officer as nominee or held\nbeneficially in a statutory authority or subsidiary\nc. details of publications produced by the entity about itself, and\nhow these can be obtained Ken G Block\nFire Rescue Commissioner\nd. d etails of changes in prices, fees, charges, rates and levies\nFire Rescue Victoria\ncharged by the entity\nTuesday, 26 October 2021\ne.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n\n### Role and Functions\n\n- [Page 3]\nContents\nDeclaration 3\nSnapshot 4\nCommissioner’s foreword 6\nIntroduction to Fire Rescue Victoria 9 Integrity 49\nOur vision 9 Integrity in action 50\nOur purpose and function 9 Governance structure 53\nOur objectives 9 Executive leaders 55\nOrganisational structure chart 60\nWho we are 10\nWhat we do 11\nAccountability 63\nWhere we work 12\nOur Strategic Plan 2022–32 13 Accountability in action 64\nStatement of progress 13 Technical operations 70\nFire Services Reform 14 Operational training 74\nOur performance against 15 Training delivered 76\noutput performance measures Facilities 80\nKey metrics 15 Fleet 83\nIncidents attended by FRV 17 Built environment 86\nSupport for State Emergency Management 21 Alarm assessment and engagement 87\nFire investigations 88\nRespect 23\nLithium-ion battery fires 90\nRespect in action 24 Fire Equipment Services 92\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- The team inspected, assessed and\nIn 2020–21, a property capital program consisting of familiarised itself with the condition and function of the new Fire\napproximately $18.5 million included investigative works, stations and developed plans for additional works required to\nupgrades and refurbishing of existing fire stations as follows: integrate the properties into the FRV portfolio.\n• Completion and Occupation of the new Derrimut Fire Station FRV Property Services also sought to inform and educate the\nuser groups with FRV’s facility management approach.\n• Construction of the new fire station in Brooklyn\n• Fit-out of 215 Spring Street offices in the Eastern Hill precinct Compliance\nto accommodate corporate, administrative and operational\nFRV ensures it is compliant with building and maintenance\nemployees\nprovisions of the Building Act 1993 1 and any other building\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- 1.6 Complete delivery of the CFA CFA’s training program for June 2025\n$7.65m Enhancing Training new operational members\nCapacity for New Volunteers is fit for purpose, preparing\nproject. and supporting members\nto safely meet their role and\nresponsibilities.\n Source: `strategies/fsr_implementation-plan_may-2023-update-final-v1.pdf (https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf)`\n- On several occasions throughout 2020 and 2021, FRV crews\nincluding FRV’s RPAS unit played an integral role in ensuring Day 1 FRV responds to COVID-19 risk at public housing towers\nthe safety of all site personnel and the local community during Coveralls replaced turnout gear for FRV firefighters in the\nstaged demolition works at the former Power Station and mine. first week of FRV operations as crews supported the Whole\nof Government response to the COVID-19 risk at two public\nOn Wednesday 28 April, FRV’s Remote Piloted Aircraft Systems\nhousing estates in North Melbourne and Flemington from 4 July\n(RPAS) unit and Aerial Pumper (AP) 78 Morwell were on site to\n2020.\nassist ENGIE in ensuring the safety of all site personnel as well as\nthe local community.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- [Page 4]\nContents\n04 14\nDeclaration Purpose and\nfunctions\n05 1 6\nSECTION 1 Major\nYear in Review incidents\n05 22\nVision Strategic\ndirection\n05 25\nVictoria’s fire Our\nand rescue service performance\n06 26\nValues Victorians understand risk in their local\nenvironment and know how to prevent\nand prepare for emergency incidents\n08 28\nFire Rescue Major\nCommissioner initiatives\nforeword\n1 0 40\n2021–22 Victorians can rely on a world-class fire\nat a glance and rescue emergency response\n02 Fire Rescue Victoria\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n- 4.1.3 Carrying values by purpose groups(i)\n($ thousand)\nPublic Order and Safety\n2022 2021\nNature based classification\nLand at fair value 463,154 445,804\nBuildings at fair value 477,400 475,365\nPlant, equipment and vehicles at fair value 120,522 120,249\nAssets under construction at cost 24,061 27,829\nNet carrying amount 1,085,137 1,069,247\n(i) P roperty, plant and equipment are classified by the ‘purpose’ for which the assets are used, according to the classification of the functions of Government (COFOG).\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n\n### Strategic Priorities\n\n- [Page 30]\nReport of\nOperations\nOur service delivery\nMajor outputs, deliverables, targets\n2020–21 2020–21 2020–21\nOutput Unit State target FRV target actual Result Notes\nQuantity\nPermanent operational staff number 3,722 3628 3570\nPermanent support staff number 1,560 598 590\nQuality\nRoad crash rescue accredited brigades/units number 131 8 8\nLevel 3 Incident Controller trained staff number 96 44 37 1\nStructural fires contained to room or object of origin per cent 80 90 85 2\nMulti-agency joint procurements of systems or equipment number 1 0 1 3\nTimeliness\nEmergency response times meeting benchmarks\nAll structural fires per cent 90 90 89\nRoad accident rescues per cent 90 90 85 4\nEmergency medical response per cent 90 90 92\nPerformance target Performance target not Performance target not\nachieved or exceeded achieved – within 5 achieved – exceeds 5\nper cent variance per cent variance\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- [Page 31]\nPerformance against output measures\n2020–21 2020–21\nMajor Outputs/Deliverables Unit Target Outcome Result Notes\nPerformance Measures\n1 Number of sessions of fire education and risk reduction programs number 250 0 1\ndelivered to the community\n2 Number of hoarding risk referrals number 300 201 2\n3 Number of residential risk referrals number 130 304\n4 Number of engagements with Local Government Areas by the number 344 228 3\nCommunity Safety team\n5 Total operational fleet availability per cent 85% 82.1% 4\n6 Improve containment of structure fires* per cent 90% 85.2%\n7 Percentage of staff with core skills maintenance drills per cent 95% 95.7%\n8 Percentage of structure fires response times within benchmark* per cent 90% 88.6%\n9 Percentage of road rescue response times within benchmark* per cent 90% 85.1%\n10 Percentage of EMR response times within benchmark* per cent 90% 92.2%\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- [pages 27,28,29,30,31]\ne been trained and are regularly inputting maintenance drills.\nimpacted delivery of training programs, with priority given to maintaining minimum staff\n(4) A total of 42 road rescue responses have not met the benchmark time of 13.5 minutes. crewing levels.\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n- FRV Public Interest Disclosures Coordinator\n456 Albert Street Compliance with the\nEast Melbourne VIC 3002\n(03) 9935 1982 Disability Act 2006\nPublicInterestDisclosureCoordinator@frv.vic.gov.au\nFRV recognises people with disability as a specific priority\ndiversity group in our draft Diversity and Inclusion Strategy.\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n- Any enquiries should be\ndirected to: Compliance with the\nFRV Public Interest Disclosures Coordinator\nDisability Act 2006\n456 Albert Street\nEast Melbourne Vic 3002\nFRV recognises people with disability as a specific priority\n(03) 9935 1982\ndiversity group in our draft Diversity, Equity and Inclusion\nPublicInterestDisclosureCoordinator@frv.vic.gov.au\nStrategy.\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [pages 105,106,107,108,109,110,111]\niance with the\nFRV Public Interest Disclosures Coordinator\nDisability Act 2006\n456 Albert Street\nEast Melbourne Vic 3002\nFRV recognises people with disability as a specific priority\n(03) 9935 1982\ndiversity group in our draft Diversity, Equity and Inclusion\nPublicInterestDisclosureCoordinator@frv.vic.gov.au\nStrategy.\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [Page 30]\nTable 5: Priority five implementation actions for year 2-5 of fire services reform\nAction Lead Objective Completion\nAgency Date\n5.1 CFA in consultation with FRV CFA The capability and capacity June 2023\ndevelops and maintain a needs of CFA are clearly\nsecondment strategy that understood by FRV and the\ndetails CFA’s capability and FRB.\n Source: `strategies/fsr_implementation-plan_may-2023-update-final-v1.pdf (https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf)`\n- [Page 31]\nTable 5: Priority five implementation actions for year 2-5 of fire services reform\nAction Lead Objective Completion\nAgency Date\n5.6 Develop an initial funding plan DJCS, CFA and FRV have funding Dec 2021\nthat addresses high priority with plans for years three and four\nfunding requirements for CFA CFA & that are evidence-based and\nand FRV in years three and four FRV based upon an independent\nof the Fire Services Reform and review.\naddresses the impact of:\n• transfers of functions,\nresources and assets\nbetween CFA and FRV\n• the change to the FRV\nfire district upon the fire\nservices property levy\nrevenue base after the\ncommencing day\n• any changes to the\ndifferential rates of the fire\nservices property levy after\nthe commencing day.\n Source: `strategies/fsr_implementation-plan_may-2023-update-final-v1.pdf (https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf)`\n- [Page 33]\nPRIORITY ONE - STRENGTHEN CFA AS A VOLUNTEER FIREFIGHTING AGENCY\nAction Lead Action description Comments Year 2-5 Implementation\nAgency Plan reference\n1.1 CFA Continue to consult Commenced, and Action 1.1 – Develop\nwith volunteers and re-framed with a and implement\nconsider any required specific focus for Year CFA’s Engagement\nimprovements to 2-5 Implementation Framework and\nconsultative processes Plan.\n Source: `strategies/fsr_implementation-plan_may-2023-update-final-v1.pdf (https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf)`\n- [Page 34]\nPRIORITY ONE - STRENGTHEN CFA AS A VOLUNTEER FIREFIGHTING AGENCY\nAction Lead Action description Comments Year 2-5 Implementation\nAgency Plan reference\n1.6 CFA, Commence delivery of Commencement Action 1.6 – Complete\nDJCS $7.65 million to deliver completed.\n Source: `strategies/fsr_implementation-plan_may-2023-update-final-v1.pdf (https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- [Page 31]\nPerformance against output measures\n2020–21 2020–21\nMajor Outputs/Deliverables Unit Target Outcome Result Notes\nPerformance Measures\n1 Number of sessions of fire education and risk reduction programs number 250 0 1\ndelivered to the community\n2 Number of hoarding risk referrals number 300 201 2\n3 Number of residential risk referrals number 130 304\n4 Number of engagements with Local Government Areas by the number 344 228 3\nCommunity Safety team\n5 Total operational fleet availability per cent 85% 82.1% 4\n6 Improve containment of structure fires* per cent 90% 85.2%\n7 Percentage of staff with core skills maintenance drills per cent 95% 95.7%\n8 Percentage of structure fires response times within benchmark* per cent 90% 88.6%\n9 Percentage of road rescue response times within benchmark* per cent 90% 85.1%\n10 Percentage of EMR response times within benchmark* per cent 90% 92.2%\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- [Page 30]\nReport of\nOperations\nOur service delivery\nMajor outputs, deliverables, targets\n2020–21 2020–21 2020–21\nOutput Unit State target FRV target actual Result Notes\nQuantity\nPermanent operational staff number 3,722 3628 3570\nPermanent support staff number 1,560 598 590\nQuality\nRoad crash rescue accredited brigades/units number 131 8 8\nLevel 3 Incident Controller trained staff number 96 44 37 1\nStructural fires contained to room or object of origin per cent 80 90 85 2\nMulti-agency joint procurements of systems or equipment number 1 0 1 3\nTimeliness\nEmergency response times meeting benchmarks\nAll structural fires per cent 90 90 89\nRoad accident rescues per cent 90 90 85 4\nEmergency medical response per cent 90 90 92\nPerformance target Performance target not Performance target not\nachieved or exceeded achieved – within 5 achieved – exceeds 5\nper cent variance per cent variance\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- Target Overall\nSummary of Asset Management Accountability\nFramework requirements and compliance Leadership and Operation (requirements 26–40)\naccountability (requirements 1–19)\nFRV achieved its target maturity level for one of the 15\nFRV met its target maturity level of competence for 8 of the 19 requirements during the year regarding the processes around\nrequirements.\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- [Page 46]\nSafety (continued)\nOH&S performance indicators\nMeasure KPI 2020–21\nIncidents Incidents (number) 780\nIncidents investigated (%) 871\nHazards and near misses (number) 1744\nHazards and near misses investigated (%) 90.72\nRegulatory Notices and Improvement Notices issued by\n2\nProvisional Improvement Notices WorkSafe Victoria (number)\nImprovement Notices complied with (%) 100\nProvisional Improvement Notices issued by Health and Safety Representatives\n1\n(number)\nProvisional Improvement Notices complied with (%) 100\nClaims Standard claims (number) 314\nRate per 100 FTE 7.4\nClaims exceeding 13 weeks (number) 39\nRate per 100 FTE 0.9\nLost time Lost time claims (number) 194\nRate per 100 FTE 4.6\nAverage shifts lost per lost time claim (number) 673\nClaims costs Average cost per standard claim ($) 46,576\nAverage days to first RTW (number) 64\nWorkCover standard claims with RTW initiated (%) 714\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- As a result, several previously separate Municipal Fire Management (8) The target used is the Victorian State Budget Paper 3 2021–22 target.\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n- [pages 30,31]\ndent Controllers (28 seconded, 2 The following issues may have impacted the result: 3 FRV participated in the EMV-led procurement of\n9 non-seconded) are being supported to maintain – incomplete reports (which are excluded emergency management map books and digital\ntheir qualification by being placed on the State Incident from the result set) mapping products.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- Ambulance Victoria to provide the best possible service to the\n• FRV exceeded benchmarks for response times, with 98\ncommunity.\nper cent of EMR events responded to within the 9.2-minute\nMore than 99 per cent of FRV firefighters are EMR trained and benchmark (the government target is for FRV to respond to 90\nhave the specialist knowledge and skills to provide life-saving per cent of calls within 9.2 minutes).\nmedical assistance to patients. • Since its inception, EMR has performed more than 300\nsuccessful resuscitations.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- [pages 49,50,51]\nls and more)\n• Secured long-term tenancies for both workshops and office\n• Installation and maintenance of Active Fire Systems\n(detectors, alarms, fire indicator panels, occupant warning • Achieved both ISO9001 (Quality) and AS4801 (Safety)\nsystems, sprinklers, fire pumps and more) certification in own right (apart from FRV)\n• Reporting and advice on Passive Fire Systems (building fire • Established monthly Client Satisfaction surveys to better\nintegrity, fire doors and more) understand and measure delivered value to the community\n• Enhanced alignment with FRV departments, systems and\nprocesses.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- Community engagement initiatives\nSmoke alarm campaign In 2020–21 FRV was obliged to pause a number of community\nFRV and CFA partnered to deliver a joint smoke alarm campaign, engagement activities and non-essential interactions with the\n‘Silence is Deadly’, throughout the 2020–21 financial year. public but worked closely with schools to ensure children who\nhave been unable to complete Fire Education as a result of\nThis was a continuation of the 2019–20 campaign, which aimed\nCOVID-19 restrictions can participate in the program through an\nto encourage Victorians to install interconnected smoke alarms\nonline curriculum.\nin all bedrooms, living areas and hallways.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- [Page 90]\nManagement discussion\nand analysis\nComprehensive Operating Balance sheet\nStatement\nAssets\nThe Net Result from Transactions was a deficit of $0.334 million Total assets as at 30 June 2021 were $1,525.983 million, an\nrepresenting a reduction of $27.890 million to the comparative increase of $591.349 million on the prior year MFB comparative\ndeficit reported by MFB of $28.224 million.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- The improved of $934.634 million.\nresult substantially reflects an increase in State Government\nThis increase in total assets is primarily due to Machinery of\ngrant income of $397.902 million which is primarily transfers of\nGovernment asset transfers from CFA to FRV which consisted\ngrant income from CFA to FRV; offset by increased operational\nof cash transfers totalling $186.842 million related primarily\nexpenditure, notably employee expenses which increased by\nto funding for employee provisions and project funding that\n$335.058 million and other operating expenses and depreciation\nremained unspent and transferred to FRV and $229.338 million\nwhich increased by $31.253 million.\nin Property, Plant and Equipment.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- The Net Result, which accounts for Other Economic Flows,\nLand, buildings and appliances further increased by a revaluation\nwas a surplus of $34.366 million; which is a $66.975 million\ngain of $123.487 million.\nimprovement compared to MFB’s Net Result $32.609 million\ndeficit in the prior year.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- Key reasons for this improvement are Liabilities\ngains on financial instruments of $9.691 million, a $25.571 million\nTotal liabilities as at 30 June 2021 were $362.802 million, an\ngain on accounting for the net present value of employee leave\nincrease of $146.860 million on the prior year MFB comparative\nliabilities and the $27.890 million improvement in the Net Result\nof $215.942 million, this increase significantly reflects the transfer\nfrom Transactions.\nfrom CFA of employee leave provisions and related on-costs\nThe Comprehensive Result was a $157.853 million surplus.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- This totalling $136.234 million relating to transferred personnel.\nsignificant increase compared to the MFB comparative result of\n$32.609 million deficit reflects the aforementioned movements Equity\ntogether with the revaluation gain on physical assets of $123.487 The net worth of FRV as at 30 June 2021 was $1,163.181 million,\nmillion consequent to the periodic five-year revaluation cycle of which represents 76.2% equity over total assets controlled by FRV.\nasset classes.\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $934.634 million, $397.902 million, $186.842 million, $335.058 million, $229.338 million, $31.253 million | The improved of $934.634 million.\nresult substantially reflects an increase in State Government\nThis increase in total assets is primarily due to Machinery of\ngrant income of $397.902 million which is primarily transfers of\nGovernment asset transfers from CFA to FRV which consisted\ngrant income from CFA to FRV; offset by increased operational\nof cash transfers totalling $186.842 million related primarily\nexpenditure, notably employee expenses whi | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $21.4 million, $1,046.9 million, 21.4 million, 1,046.9 million, 73.9 per cent | In addition to employee expenses there have been significant\nincreases in depreciation ($21.4 million) impacted by transferred\nEquity\nassets from CFA having different asset life cycles from FRV,\nThe net worth of FRV as at 30 June 2022 is $1,046.9 million\nthey have now been aligned which has led to the increase in\nwhich represents 73.9 per cent equity over total assets\ndepreciation. | `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)` |\n| $0.334 million, $1,525.983 million, $27.890 million, $591.349 million, $28.224 million, 0.334 million | [Page 90]\nManagement discussion\nand analysis\nComprehensive Operating Balance sheet\nStatement\nAssets\nThe Net Result from Transactions was a deficit of $0.334 million Total assets as at 30 June 2021 were $1,525.983 million, an\nrepresenting a reduction of $27.890 million to the comparative increase of $591.349 million on the prior year MFB comparative\ndeficit reported by MFB of $28.224 million. | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $136.234 million, $32.609 million, $123.487 , $1,163.181 million, 136.234 million, 32.609 million | This totalling $136.234 million relating to transferred personnel.\nsignificant increase compared to the MFB comparative result of\n$32.609 million deficit reflects the aforementioned movements Equity\ntogether with the revaluation gain on physical assets of $123.487 The net worth of FRV as at 30 June 2021 was $1,163.181 million,\nmillion consequent to the periodic five-year revaluation cycle of which represents 76.2% equity over total assets control | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| 0.2 per cent | [Page 88]\nGOVERNANCE\nHealth and safety\n(continued)\nOccupational Health, Safety Performance\nThroughout the 2021–22 financial year, the overall number of incidents across FRV increased by 17; however,\nthe rate per 100 full time equivalent (FTE) staff decreased by 0.2 per cent. | `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)` |\n| $13.1 million, $132.5 million, $34.4 million, 13.1 million, 132.5 million, 34.4 million | This comprised other economic flows net loss\nThe 2021–22 financial year recorded a net result of on financial instruments of $13.1 million resulting from the\n$132.5 million deficit which compares to the $34.4 million revaluation of financial assets at fair value; as well as a net gain of\nsurplus in the 2020–21 financial year. | `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)` |\n| $848,944\n, $35,759 , $48,163\n, $7,704 , $980\n, $0 | Other incidents Grants Non-structure fi $ r 8 e 7 s 7,889 $848,944\n↑0.6% (+23) ↓-6.8% (-392) medical response ↑8.1% (+1,215) ↑9.6% (+2,443) 3rd alarm 4th alarm 5th alarm 3rd alarm 4th alarm 5th alarm 3rd alarm 4th alarm 5th alarm\nTotal: 27,814 Sales of goods and services $35,759 $48,163\n↑4.1% (+267)\n25,371 Total revenue 2021-22 2022-23\n56,463 60,019 Interest $7,704 $980\n2021-22 2022-23 (+ -) Variance ↑↓ % change\nInvestments Other Sales\n↑6.3% (+3, | `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)` |\n| $1,070,026 , $877,889 , $848,944\n, $31,058 , $35,759 , $48,163 | Revenue source\nContinuing\n2024 2023 2022\noperations\nInvestments Other Sales\n0.5% 1.5% 2.8% Income from transactions\n$ Grants $1,070,026 $877,889 $848,944\nSales of goods and\n$31,058 $35,759 $48,163\nservices\nInterest $6,166 $7,704 $980\nInvestment\n$0 $0 $5,422\ndistributions\nGain/(Loss) on\nfinancial instruments $0 $4,228 $0\n– investments\nOther income $15,166 $35,374 $16,216\nTotal income from\n$1,122,416 $960,954 $919,725\nGrants transactions\n95.2%\nExpe | `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)` |\n| $25 million, 25 million | FRV maintains its property assets including fire stations,\ncorporate, administrative and ancillary properties, and training\nCompliance with building and colleges, with an annual recurrent branch, leasing, utilities,\nmaintenance and plant and equipment budget of approximately\nmaintenance provisions of the\n$25 million which includes preventative and reactive\nBuilding Act 19931 maintenance works. | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $1,070 million, 1,070 million | FRV received a Total Output Cost Budget of $1,070 million in 2023–24 to deliver fire rescue services to the Victorian\ncommunity 24 hours a day, seven days a week. | `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)` |\n| 5\nper cent | [Page 30]\nReport of\nOperations\nOur service delivery\nMajor outputs, deliverables, targets\n2020–21 2020–21 2020–21\nOutput Unit State target FRV target actual Result Notes\nQuantity\nPermanent operational staff number 3,722 3628 3570\nPermanent support staff number 1,560 598 590\nQuality\nRoad crash rescue accredited brigades/units number 131 8 8\nLevel 3 Incident Controller trained staff number 96 44 37 1\nStructural fires contained to room or object of o | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| 100 FTE | [Page 46]\nSafety (continued)\nOH&S performance indicators\nMeasure KPI 2020–21\nIncidents Incidents (number) 780\nIncidents investigated (%) 871\nHazards and near misses (number) 1744\nHazards and near misses investigated (%) 90.72\nRegulatory Notices and Improvement Notices issued by\n2\nProvisional Improvement Notices WorkSafe Victoria (number)\nImprovement Notices complied with (%) 100\nProvisional Improvement Notices issued by Health and Safety Represen | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| 99 per cent | Ambulance Victoria to provide the best possible service to the\n• FRV exceeded benchmarks for response times, with 98\ncommunity.\nper cent of EMR events responded to within the 9.2-minute\nMore than 99 per cent of FRV firefighters are EMR trained and benchmark (the government target is for FRV to respond to 90\nhave the specialist knowledge and skills to provide life-saving per cent of calls within 9.2 minutes).\nmedical assistance to patients. • Sinc | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $0.334 million, $1,525.983 million, $27.890 million, $591.349 million, $28.224 million, 0.334 million | [Page 90]\nManagement discussion\nand analysis\nComprehensive Operating Balance sheet\nStatement\nAssets\nThe Net Result from Transactions was a deficit of $0.334 million Total assets as at 30 June 2021 were $1,525.983 million, an\nrepresenting a reduction of $27.890 million to the comparative increase of $591.349 million on the prior year MFB comparative\ndeficit reported by MFB of $28.224 million. | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $934.634 million, $397.902 million, $186.842 million, $335.058 million, $229.338 million, $31.253 million | The improved of $934.634 million.\nresult substantially reflects an increase in State Government\nThis increase in total assets is primarily due to Machinery of\ngrant income of $397.902 million which is primarily transfers of\nGovernment asset transfers from CFA to FRV which consisted\ngrant income from CFA to FRV; offset by increased operational\nof cash transfers totalling $186.842 million related primarily\nexpenditure, notably employee expenses whi | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $34.366 million, $66.975 million, $123.487 million, $32.609 million, 34.366 million, 66.975 million | The Net Result, which accounts for Other Economic Flows,\nLand, buildings and appliances further increased by a revaluation\nwas a surplus of $34.366 million; which is a $66.975 million\ngain of $123.487 million.\nimprovement compared to MFB’s Net Result $32.609 million\ndeficit in the prior year. | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $9.691 million, $25.571 million, $362.802 million, $146.860 million, $27.890 million, $215.942 million | Key reasons for this improvement are Liabilities\ngains on financial instruments of $9.691 million, a $25.571 million\nTotal liabilities as at 30 June 2021 were $362.802 million, an\ngain on accounting for the net present value of employee leave\nincrease of $146.860 million on the prior year MFB comparative\nliabilities and the $27.890 million improvement in the Net Result\nof $215.942 million, this increase significantly reflects the transfer\nfrom Tr | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $136.234 million, $32.609 million, $123.487 , $1,163.181 million, 136.234 million, 32.609 million | This totalling $136.234 million relating to transferred personnel.\nsignificant increase compared to the MFB comparative result of\n$32.609 million deficit reflects the aforementioned movements Equity\ntogether with the revaluation gain on physical assets of $123.487 The net worth of FRV as at 30 June 2021 was $1,163.181 million,\nmillion consequent to the periodic five-year revaluation cycle of which represents 76.2% equity over total assets control | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n| $157.853 million, 157.853 million | [pages 92,93,94,95,96]\nted on-costs\nThe Comprehensive Result was a $157.853 million surplus. | `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)` |\n\n## Key Achievements\n\n- [Page 31]\nPerformance against output measures\n2020–21 2020–21\nMajor Outputs/Deliverables Unit Target Outcome Result Notes\nPerformance Measures\n1 Number of sessions of fire education and risk reduction programs number 250 0 1\ndelivered to the community\n2 Number of hoarding risk referrals number 300 201 2\n3 Number of residential risk referrals number 130 304\n4 Number of engagements with Local Government Areas by the number 344 228 3\nCommunity Safety team\n5 Total operational fleet availability per cent 85% 82.1% 4\n6 Improve containment of structure fires* per cent 90% 85.2%\n7 Percentage of staff with core skills maintenance drills per cent 95% 95.7%\n8 Percentage of structure fires response times within benchmark* per cent 90% 88.6%\n9 Percentage of road rescue response times within benchmark* per cent 90% 85.1%\n10 Percentage of EMR response times within benchmark* per cent 90% 92.2%\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- Key achievements and highlights\n28 242 Deployed\nnew firefighting vehicles in the pipeline, employees working in the Country Fire crews to support fire and rescue services\nincluding 23 in the build stage and a Authority (CFA) as part of an ongoing interstate in November 2023 including:\nfurther five announced in the 2024–25 agreement to support and protect • 1 air attack supervisor to NSW\nVictorian Budget communities • 16 planning, logistics, administrative\nand aviation roles to Queensland\n219 405 Restored\nwomen firefighters.\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- A total of 718 sessions were\ndelivered during 2023–24 compared to 320 delivered in\n2022–23.\n• 2,600 people completed the FRV/CFA fire safety eLearning\nmodule, an increase of 35% on the previous year.\n• There was a 40% increase in the number of unique visits to\nFRV’s Home Fire Safety webpages.\n• 415 staff were engaged in community recovery activities\nfollowing a disaster or emergency incident in 2023–24, an\nincrease of 32% on the previous year 2022–23.\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [Page 3]\nContents\nDeclaration 3\nSnapshot 4\nCommissioner’s foreword 6\nIntroduction to Fire Rescue Victoria 9 Integrity 49\nOur vision 9 Integrity in action 50\nOur purpose and function 9 Governance structure 53\nOur objectives 9 Executive leaders 55\nOrganisational structure chart 60\nWho we are 10\nWhat we do 11\nAccountability 63\nWhere we work 12\nOur Strategic Plan 2022–32 13 Accountability in action 64\nStatement of progress 13 Technical operations 70\nFire Services Reform 14 Operational training 74\nOur performance against 15 Training delivered 76\noutput performance measures Facilities 80\nKey metrics 15 Fleet 83\nIncidents attended by FRV 17 Built environment 86\nSupport for State Emergency Management 21 Alarm assessment and engagement 87\nFire investigations 88\nRespect 23\nLithium-ion battery fires 90\nRespect in action 24 Fire Equipment Services 92\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- [Page 7]\nKey achievements and highlights\n87% FRV achieved our strongest response time performance\nfor structure fires since 2021–22, with the Service Delivery\nStandard of 7 minutes and 42 seconds being exceeded in\nover 87% of incidents.\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- [Page 63]\nCourse Total\nDelivered Participants\nSpecialist\nReturn to work program 10 10\nMKV Governor Training 32 75\nMKV Pumper and Pumper Tanker 2 6\nControl Unit Course 2 8\nTransporter (Div A) 15 30\nTeleboom (Div A) 3 12\nAerial Pumper (Div B) 3 15\nLadder Platform 4 32\nLadder Platform conversion 29 72\nUltra Large Pumper 3 12\nBreathing Apparatus Service (Div A) 8 51\nMMR Radios 31 233\nBreathing Apparatus Guidelines 38 252\n2017 Pumper 1 8\nTech Ops\nSwift Water Rescue Instructor course 1 8\nMarine - General Purpose Hand Stage 1 2 3\nMarine - Coxswains Stage 1 1 1\nRoad Crash Rescue Support Skills Acquisition 13 101\nRoad Crash Rescue Support Skills Maintenance 20 160\nHigh Angle Rescue Technician 1 18\nHazmat Technician (Div A) 2 13\nHeavy Rescue Skills Maintenance 62 452\nHeavy Hazmat Unit (Div B) 2 27\nOther Training\nRecruitment Physical Aptitude Test 9 504\nMarine-ESS Course 3 18\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n- [Page 3]\n1\nContents\nCommissioner’s foreword 6\nAbout Fire Rescue Victoria 8\nPurpose and functions 9\nOur Strategic Plan 2022-32 16\nStrategic pillars 17\nStatement of progress: Strategic Plan 2022–32 18\nYear in review 20\n2022 cyber-attack 21\nOperations performance 22\nFinancial management discussion and analysis 24\nTechnical operations 25\nFire safety, community resilience and service delivery 33\nCase study: Beyond firefighting – our multi-agency response 40\nCase study: Leading the world clean up PFAS 42\nCase study: Using thermal imaging drones in firefighting 43\nCase study: The challenge of lithium-ion battery fires 44\nCase study: Fire Ops 101 – Equipping community leaders with first-hand firefighting experience 46\nGovernance and organisational structure 48\nExecutive leaders 49\nOrganisational chart 54\nHealth, safety and wellbeing 59\nWorkforce data 61\nTraining for employees 66\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n- 2.82% last year 170 at time of Gender Equality Action\nPlan Audit at 30 June 2021\nModernising for 3 1,536 8,959\nBetter Outcomes Training courses Participants\nNew pumper platforms with 28 metre delivered\nplatforms to better respond to urban\nenvironment fires 603 last year 4,678 last year\nBuilding Community 171 161 9,184\nResilience School visits by Students received\nEngagements with Local Government firefighters fire education\nAreas by the Community Safety team\n148 last year 8,104 last year\n289 last year\nDelivering Fire and 360 350\nRescue Excellence\nStaff deployed to assist Victorians in the Firefighters qualified as leading\nOctober 2022 floods firefighters, senior station/station\nofficers, or commanders.\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n- During 2022–23 our fleet technicians:\n• completed 1,355 appliance services\n• attended to 3,406 reported fleet issues\n• made 333 modifications to modernise the fleet, totalling 3,700 workshop modification hours\n• attended 203 breakdowns and operations as part of our 24/7 response and support at major incidents,\nincluding refuelling duties\n• achieved fleet availability above 85%.\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n- [Page 70]\n68 Fire Rescue Victoria Annual Report 2022–2023\nTraining for employees (continued)\nCourses % Change % Change Courses\ndelivered Total Courses Total delivered Total\nCourse 22/23 participants Delivered Participants 21/22 participants\nSpecialist\nMMR Radios 34 172 9.68% -26.18% 31 233\nBreathing Apparatus Guidelines 34 172 -10.53% -31.75% 38 252\nPumper platform 51 189 Didn’t run in 2021–22 0 0\nMills Tui Pumper 9 19 Didn’t run in 2021–22 0 0\n2020 Pumper 68 229 Didn’t run in 2021–22 0 0\n2017 Pumper 30 40 Didn’t run in 2021–22 1 8\nTechnical Operations\nSteep Angle 6 48 Didn’t run in 2021–22 0 0\nSwift Water Rescue Instructor\n0 0 - - 1 8\ncourse\nMarine - General Purpose Hand\n1.5 16 -25.00% 433.33% 2 3\nStage 1\nMarine - Coxswains Stage 1 0 0 - - 1 1\nRoad Crash Rescue Support\n14 78 7.69% -22.77% 13 101\nSkills Acquisition\nRoad Crash Rescue Support\n100 451 400.00% 181.88% 20 160\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n- [Page 79]\nWorkforce data\nSpecialist and technical acquisition (continued)\nCourses Contact Courses\ndelivered Participants hours % change delivered Participants\nCourse 2023–24 2023–24 2023–24 participants 2022–23 2022–23\nSpecialist and technical acquisition\nTechnical operations\nSteep Angle 0 0 0 -100% 6 48\nSwiftwater Rescue Instructor course 0 0 0 n/a 0 0\nMarine – General Purpose Hand Stage 1 2 8 2,560 -50% 2 16\nMarine – Coxswains Stage 1 1 8 2,880 n/a 0 0\nRCRS Skills Acquisition 8 52 1,248 -33% 14 78\nRope Rescue Specialist (formally HART) 0 0 0 -100% 5 60\nHazmat Technician 2 32 4,096 n/a 0 0\nHeavy Rescue Skills Acquisition 7 84 13,440 133% 3 36\nConfined Space Rescue 3 25 1,000 n/a 0 0\nTrench Rescue Acquisition 4 38 1,520 n/a 0 0\nTrench Rescue Skills Maintenance 18 127 1,016 568% 1 19\nOther training\nPre-entry WER Course Swim Testing 2 16 64 33% 5 12\nMarine-ESS Course 0 0 0 n/a 0 0\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [Page 80]\nACCOUNTABILITY\nTraining delivered (continued)\nTotal Contact\nFRV Training Academy – Course Duration Hours Hours\nTraining Delivered 2024–25 (Number in Per Course Total (Days x Hours\n(July 2024 – June 2025) Days) Day Delivered Participants x Participants)\nSpecialist\nSafe Working at Heights 1 8 11 110 880\nTech Rescue Transporter Div B 1 10 1 2 20\nTech Rescue Transporter Div A 1 8 31 65 520\nControl Unit Course 8 10 2 8 640\nAerial Pumper (Div B) 4 8 18 107 3,424\nLadder Platform 12 10 7 60 7,200\nLadder Platform conversion 1 4 3 5 20\nPumper Platform 8 8 9 34 2,176\nTech Ops\nRoad Crash Rescue Support Skills\n3 8 23 218 5,232\nAcquisition - Div A\nRope Rescue Specialist (Formally HART) 4 10 3 20 800\nHeavy Rescue Skills Acquisition 20 8 6 73 11,680\nTrench Rescue Acquisition 5 8 1 110 4,400\nHAZMAT\nAtmospheric Monitoring (Div A)(Altair/\n2 10 37 183 3,660\nMicro RAE)\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- Notifications for referrals for fire safety issues, at-risk individuals and hoarding\nNotification/action 2023–24 % change 2022–23\nFire safety issues notifications – residential 236 7.8% ↑ 219\nExternal agency referral of individuals with significant risk 329 17.5% ↑ 280\nExternal agency hoarding notifications of residential property 199 5.9% ↑ 188\nFRV provides residential fire prevention and fire safety This year new initiatives included:\nadvice for people who may be more at-risk from fire in their\n• Collaboration with Melbourne Polytechnic to develop\nhome.\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [Page 65]\nGovernance and organisational structure\nAudit Risk and Compliance Strategic Advisory Committee\nCommittee The Strategic Advisory Committee (SAC) is a public entity\nestablished under Section 33A of the Fire Rescue Victoria Act\nSD 3.2.1.3(F) / FRD 22 1958.\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [Page 66]\nFire Rescue Victoria Annual Report 2023–24\nHealth, safety and wellbeing\nFRD 22, Best practice disclosure based on Recommendation 70, PAEC Report 87\nFRV works to ensure all staff remain safe and healthy at work by implementing safe systems of work and risk reduction and\nmitigation strategies.\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [Page 67]\nGovernance and organisational structure\nPerformance against occupational health and safety (OH&S) measures (continued)\nMeasure Indicator 2023–24 2022–23 2021–22\nPercentage of internal audits/inspections conducted\nRisk management 100% 100% 100%\nas planned\nPercentage of reported incidents investigated 100% 100% 100%\nNumber of Improvement Notices issued across the\n0 0 0\nDepartment by WorkSafe Inspector\nPercentage of issues identified and actioned arising from:\n• internal audits 100% 100% 100%\n• HSR provisional improvement notices 100% 100% 100%\n• WorkSafe notices 100% 100% 100%\nPercentage of managers and staff that have received\nTraining\nOH&S training:\n• induction 100% 100% 100%\n• management training 10% 10% 10%\n• contractors and temps Not reported Not reported Not reported\nPercentage of HSRs trained:\n• upon acceptance of role (initial training) 100% 100% 100%\n Source: `annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)`\n- [Page 31]\nMeasure Indicator 2024–25 2023–24 2022–23 2021–22\nRisk Percentage of internal audits/inspections\n100% 100% 100% 100%\nManagement conducted as planned\nPercentage of reported\n95% 100% 100% 100%\nincidents investigated\nNumber of Improvement Notices issued\nacross the Department by WorkSafe 3 0 0 0\nInspector\nPercentage of issues identified and actioned arising from:\nInternal audits 100% 100% 100% 100%\nHSR provisional improvement notices 100% 100% 100% 100%\nWorkSafe notices 100% 100% 100% 100%\nTraining\nPercentage of managers and employees that have received OH&S training:\ninduction 100% 100% 100% 100%\nmanagement training Not available 10% 10% 10%\ncontractors and temps Not reported Not reported Not reported Not reported\nPercentage of HSRs trained:\nupon acceptance of role 100% 100% 100% 100%\nretraining (annual refresher) 100% 100% 100% 100%\nEmployment and conduct principles\nFRD 22\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- At-risk groups include: Notification/ %\naction 2024–25 change 2023–24 2022–23\n• older people\nFire safety issues\n• the very young (aged 0–4)\nnotifications – 240 + 1.7% 236 –\n• people with disabilities\nresidential\n• people in homes affected by hoarding\nExternal agency\n• people in homes with no working smoke alarm referral of\n301 - 8.5% 329 –\n• people who experience social and financial disadvantage individuals with\nsignificant risk\n• people who smoke.\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- Commissioner Freeman was appointed by the Governor in SD 3.2.1.3(F), FRD 22\nCouncil, pursuant to section 9 of the Fire Rescue Victoria Act The Commissioner established the Audit Risk and Compliance\n1958 in May 2023.\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- Audit Risk and Compliance\nCommittee\nDeputy commissioners and\ndeputy secretary SD 3.2.1.3(F) / FRD 22\nOur Audit Risk and Compliance Committee is established to\nSix Deputy Fire Rescue Commissioners have been appointed meet the requirements of the Financial Management Act 1994.\nby the Governor in Council pursuant to section 9A of the FRV It provides independent assurance and assistance to the Fire\nAct to support the Fire Rescue Commissioner.\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n- Due\nnotifications 317 +59.3% 199 –\nto demographic and social factors, at-risk groups represent\nof residential\na growing proportion of the population in Victoria.\nproperty\nTo help support at-risk groups improve home fire safety,\nFRV receives referrals from firefighters through our Fire\nIn 2024–25, FRV saw a significant increase in notifications\nSafety Issue Notification System as well as referrals from\nfor hoarding referrals from external agencies.\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- GST)\nDevelopment of a report to\nBlueboat Pty Ltd capture and present the future Sep-20 Feb-21 $19,260 $19,260 $0\nneeds for appliance requisition\nBusiness Aspect Business Aspect: AD Migration\nJun-21 Jul-21 $91,600 $24,926 $66,674\nGroup Pty Strategy\nHR Case Management,\nDay Consulting, General\nReview Meetings of Activities\nassociated with Fire Stations\nD K Sonin &\nin the South & East Regional Jan-21 Jun-21 $21,797 $21,797 $0\nAssociates Pty Ltd\nCommand, Professional\nDevelopment & Review with\nCommanders on a variety of\nissues\nFRV Infrastructure Technology\nDeloitte Consulting Enablement of a combined\nDec-20 Mar-21 $855,210 $855,210 $0\nPty Limited identity and email messaging\nplatform for FRV\nDiscovery, Blueprinting and\nPlanning and Transition\nMay-20 Jul-20 $265,083 $265,083 $0\nManagement Services relating\nto Fire Rescue Victoria\nDeloitte: Network Refresh\nJun-21 Jun-21 $175,000 $28,175 $0\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- Compliance Framework\nThe Strategic Advisory Committee consists of six members\nFRV maintains a Compliance Framework that comprises\nappointed by the Minister for Emergency Services under\nformal policies, procedures and processes and governance\nsection 33B of the FRV Act.\narrangements to assist all FRV staff to understand and meet\nDr David Hayward, the Chairperson, is Emeritus Professor our legislative and regulatory obligations.\nof Public Policy and the Social Economy at RMIT University\nThe framework provides assurance that we have the\nand a highly experienced leader in advising government and\nappropriate systems and arrangements in place, and that\nindustry in the areas of research, public policy and economics.\nthe roles and responsibilities for achieving and reporting on\nTasneem Chopra OAM is a cross-cultural consultant who compliance activities are clearly defined, to enable FRV to\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n- [Page 40]\n38 Fire Rescue Victoria Annual Report 2022–2023\nFire safety, community resilience and service delivery (continued)\nCladding Waste and recycling\nInternational awareness of the risks of flammable aluminium FRV continues to address fire safety issues at waste and\ncomposite cladding have been high since the 2014 Lacrosse resource recovery facilities and participates in the State\nApartments fire in Melbourne and the 2017 Grenfell disaster in Government’s Coordinated Prevention and Response\nthe UK.\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n- [Page 30]\nRESPECT\nHealth, Safety and Wellbeing\nFRD 22, BEST PRACTICE DISCLOSURE BASED ON RECOMMENDATION 70, PAEC REPORT 87\nMeasure Indicator 2024–25 2023–24 2022–23 2021–22\nIncidents Number of Incidents 570 443 385 340\nRate per 100 Full-time equivalent (FTE) 12.2 10.6 8.1 7.7\nClaims Number of standard claims 496 400 385 340\nRate per 100 Full-time equivalent (FTE) 10.58 8.5 8.1 7.7\nNumber of lost time claims 407 360 258 225\nRate per 100 Full-time equivalent (FTE) 8.68 7.6 5.4 5.1\nNumber of claims exceeding 13 weeks 130 140 54 42\nRate per 100 Full-time equivalent (FTE) 2.78 2.9 1.1 1\nFatalities Fatality claims 1 0 0 0\nClaim Costs Average cost per standard claim $29,393 $17,780 Not reported Not reported\nPercentage of claims with return to work\nReturn to Work Not reported 32.18% (118) Not reported Not reported\nplans less than 30 days\nEvidence of OH&S policy statement,\nManagement\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- FRV’s strategic pillars for 2020–21 are:\nCommunity Service People Collaboration\nFRV Outcomes Framework\nCommunity Service People Collaboration\nOutcome 1.1 Outcome 2.1 Outcome 3.1 Outcome 4.1\nFRV is a trusted and respected We utilise modern technology FRV is a values-based Community engagement\ncommunity partner and our skilled workforce to organisation and our values are is valued by FRV\ndeliver effective, responsive reflected in everything we do\nOutcome 1.2 and sustainable services Outcome 4.2\nCommunity members Outcome 3.2 The contribution of our\nunderstand risk in their local Outcome 2.2 FRV supports and promotes volunteer partners is\nenvironment Our services are flexible, the health, wellness and safety recognised and valued\nadaptive and collaborative of our people\nOutcome 1.3 Outcome 4.3\nFRV engagement is tailored to Outcome 2.3 Outcome 3.3 Interoperability and\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n\n## Corporate Values and Operating Culture\n\n- [Page 3]\nContents\nDeclaration 3\nSnapshot 4\nCommissioner’s foreword 6\nIntroduction to Fire Rescue Victoria 9 Integrity 49\nOur vision 9 Integrity in action 50\nOur purpose and function 9 Governance structure 53\nOur objectives 9 Executive leaders 55\nOrganisational structure chart 60\nWho we are 10\nWhat we do 11\nAccountability 63\nWhere we work 12\nOur Strategic Plan 2022–32 13 Accountability in action 64\nStatement of progress 13 Technical operations 70\nFire Services Reform 14 Operational training 74\nOur performance against 15 Training delivered 76\noutput performance measures Facilities 80\nKey metrics 15 Fleet 83\nIncidents attended by FRV 17 Built environment 86\nSupport for State Emergency Management 21 Alarm assessment and engagement 87\nFire investigations 88\nRespect 23\nLithium-ion battery fires 90\nRespect in action 24 Fire Equipment Services 92\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- FRV’s strategic pillars for 2020–21 are:\nCommunity Service People Collaboration\nFRV Outcomes Framework\nCommunity Service People Collaboration\nOutcome 1.1 Outcome 2.1 Outcome 3.1 Outcome 4.1\nFRV is a trusted and respected We utilise modern technology FRV is a values-based Community engagement\ncommunity partner and our skilled workforce to organisation and our values are is valued by FRV\ndeliver effective, responsive reflected in everything we do\nOutcome 1.2 and sustainable services Outcome 4.2\nCommunity members Outcome 3.2 The contribution of our\nunderstand risk in their local Outcome 2.2 FRV supports and promotes volunteer partners is\nenvironment Our services are flexible, the health, wellness and safety recognised and valued\nadaptive and collaborative of our people\nOutcome 1.3 Outcome 4.3\nFRV engagement is tailored to Outcome 2.3 Outcome 3.3 Interoperability and\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- [Page 12]\nFIRE RESCUE VICTORIA\nWho we are\nAt FRV, we thrive on a culture of continuous improvement, where the values\nof Community, Teamwork, Integrity, Respect and Accountability guide our work towards\nbecoming a modern and inclusive fire and rescue service.\n Source: `annual-reports/2024-25.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf)`\n- It outlines the\npublic sector values: Responsiveness, Integrity, Impartiality, Workforce inclusion policy\nAccountability, Respect, Leadership and Human Rights and\nFRV is committed to creating a psychologically safe,\nthe associated behaviours expected of all VPS employees.\ninclusive and respectful workplace culture that represents\nFRV has policies and practices that are consistent with the the community we serve.\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n- I am\ncommitted to leading a fire and rescue service that adheres\nto our values of service to the community, teamwork, respect,\nintegrity and accountability.\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n- [pages 9,10]\nected in everything we do\nOutcome 1.2 and sustainable services Outcome 4.2\nCommunity members Outcome 3.2 The contribution of our\nunderstand risk in their local Outcome 2.2 FRV supports and promotes volunteer partners is\nenvironment Our services are flexible, the health, wellness and safety recognised and valued\nadaptive and collaborative of our people\nOutcome 1.3 Outcome 4.3\nFRV engagement is tailored to Outcome 2.3 Outcome 3.3 Interoperability and\nthe risks of the local community Our services are innovative, FRV values innovation and collaboration are integral\nevidence-based and forward invests in the skills, knowledge to FRV\nlooking to plan for the future and experience of our\nworkforce\nOutcome 3.4\nThe diversity of our workforce\nreflects the community that we\nserve\nAnnual Report 20–21 07\n Source: `annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)`\n- [Page 4]\nContents\n04 14\nDeclaration Purpose and\nfunctions\n05 1 6\nSECTION 1 Major\nYear in Review incidents\n05 22\nVision Strategic\ndirection\n05 25\nVictoria’s fire Our\nand rescue service performance\n06 26\nValues Victorians understand risk in their local\nenvironment and know how to prevent\nand prepare for emergency incidents\n08 28\nFire Rescue Major\nCommissioner initiatives\nforeword\n1 0 40\n2021–22 Victorians can rely on a world-class fire\nat a glance and rescue emergency response\n02 Fire Rescue Victoria\n Source: `annual-reports/2021-22.pdf (https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf)`\n- FRV proudly works with the\nCFA, which is a community-based volunteer fire service.\n($ thousand)\n2023 2022\nServices\nServices received from CFA(i) 1,074 1,576\nTotal fair value of services received free of charge or for nominal consideration 1,074 1,576\n(i) S ervices received from CFA relates to services rendered by CFA as a result of the Fire Services Reform (refer Note 8.3).\n Source: `annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2020-21.pdf` - annual-reports - https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf\n- `annual-reports/2021-22.pdf` - annual-reports - https://www.frv.vic.gov.au/sites/default/files/2023-05/FireRescueVictoria-AnnualReport-2021-22-EDITED.pdf\n- `annual-reports/2022-23.pdf` - annual-reports - https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf\n- `strategies/fsr_implementation-plan_may-2023-update-final-v1.pdf` - strategies - https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf\n- `pages/about.html` - pages - https://www.frv.vic.gov.au/about-us\n- `pages/announcements-index.html` - pages - https://www.frv.vic.gov.au/featured-news-statements\n- `pages/announcements-index__08.html` - pages - https://www.frv.vic.gov.au/statement-response-rebel-news-story-3-october\n- `pages/announcements-index__09.html` - pages - https://www.frv.vic.gov.au/statement-regarding-incident-melbourne-cbd\n- `pages/announcements-index__10.html` - pages - https://www.frv.vic.gov.au/statement-regarding-recent-media-reports-community-engagement-activities\n- `pages/announcements-index__11.html` - pages - https://www.frv.vic.gov.au/statement-fire-rescue-commissioner-regarding-recent-media-reports-fire-service-reform\n- `pages/announcements-index__12.html` - pages - https://www.frv.vic.gov.au/statement-regarding-recent-media-report-internal-meetings\n- `pages/contact.html` - pages - https://www.frv.vic.gov.au/contact-us\n- `pages/homepage.html` - pages - https://www.frv.vic.gov.au/\n- `pages/media-releases-index.html` - pages - https://www.frv.vic.gov.au/media-releases\n- `pages/media-releases-index__04.html` - pages - https://www.frv.vic.gov.au/media-releases\n- `pages/media-releases-index__05.html` - pages - https://www.frv.vic.gov.au/sites/default/files/2023-10/FireRescue_Ripple2_FavIcon.png\n- `pages/media-releases-index__06.html` - pages - https://www.frv.vic.gov.au/featured-news-statements\n- `pages/media-releases-index__07.html` - pages - https://www.frv.vic.gov.au/privacy-statement\n- `pages/news-latest.html` - pages - https://www.frv.vic.gov.au/news\n- `pages/priorities-index.html` - pages - https://www.frv.vic.gov.au/our-work-0\n- `pages/priorities-index__00.html` - pages - https://www.frv.vic.gov.au/fire-service-reforms\n- `pages/priorities-index__01.html` - pages - https://www.frv.vic.gov.au/fire-services-reform-implementation-plan\n- `pages/priorities-index__02.html` - pages - https://www.frv.vic.gov.au/home-fire-escape-planning\n- `pages/priorities-index__03.html` - pages - https://www.frv.vic.gov.au/bush-and-grassfire-safety\n- `pages/publications-index.html` - pages - https://www.frv.vic.gov.au/publications\n- `other-pdfs/MFB-20ERRATUM-202015-16.pdf` - other-pdfs - https://www.frv.vic.gov.au/sites/default/files/2020-07/MFB%20ERRATUM%202015-16.pdf\n- `other-pdfs/FRV-20Gifts-20Benefits-20and-20Hospitality-20Policy_0.pdf` - other-pdfs - https://www.frv.vic.gov.au/sites/default/files/2022-08/FRV%20Gifts%20Benefits%20and%20Hospitality%20Policy_0.pdf\n- `other-pdfs/Ministerial-Direction-dated-24-August-2022.pdf` - other-pdfs - https://www.frv.vic.gov.au/sites/default/files/2022-10/Ministerial-Direction-dated-24-August-2022.pdf\n- `other-pdfs/Gifts-Benefits-and-Hospitality-Register-2023-2024-30-June-2024-Final-for-Publica.pdf` - other-pdfs - https://www.frv.vic.gov.au/sites/default/files/2024-08/Gifts-Benefits-and-Hospitality-Register-2023-2024-30-June-2024-Final-for-Publication.pdf\n- `other-pdfs/Gifts-Benefits-and-Hospitality-Register-2024-2025-PUBLICATION.pdf` - other-pdfs - https://www.frv.vic.gov.au/sites/default/files/2025-11/Gifts-Benefits-and-Hospitality-Register-2024-2025-PUBLICATION.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Fire Rescue Victoria - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:31:53.718801+00:00\n**Entity ID**: S-VIC-047\n**Jurisdiction**: Victoria\n**Portfolio**: Justice\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 32\n- Unique legislation references found: 45\n\n| Type | Count |\n|---|---:|\n| Act | 45 |\n\n## Legislation References\n\n### Financial Management Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 43\n**Register search**: https://www.legislation.vic.gov.au/search?q=Financial+Management+Act+1994\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/FRV-20Gifts-20Benefits-20and-20Hospitality-20Policy_0.pages.jsonl`\n\n**Evidence contexts**:\n- ge 4]\nLetter to the Minister\nThe Hon. Jaclyn Symes MP\nMinister for Emergency Services\nLevel 26, 121 Exhibition Street\nMelbourne VIC 3000\nDear Minister,\nI have much pleasure in submitting the 2020–21\nAnnual Report of Fire Rescue Victoria in accordance\nwith the Financial Management Act 1994 (Vic).\nKen G. Block\nFire Rescue Commissioner\nFire Rescue Victoria\nTuesday, 26 October 2021\n02 Fire Rescue Victoria\n\n[page 5]\nT he FRV brand which includes the badge is important to our people and\nthe community as a symbol of safety and of the vital work FRV u\n Source: `annual-reports/2020-21.pages.jsonl`\n- erial Compliance Deficiency within the transitional control\nsubject to the provisions of the Freedom of Information Act 1982:\nenvironment with respect to the applicable Standing Directions\na. a statement that declarations of pecuniary interests have under the Financial Management Act 1994 and Instructions.\nbeen duly completed by all relevant officers\nb. details of shares held by a senior officer as nominee or held\nbeneficially in a statutory authority or subsidiary\nc. details of publications produced by the entity about itself, and\nhow these c\n Source: `annual-reports/2020-21.pages.jsonl`\n- [page 92]\n90 Fire Rescue Victoria\n\n[page 93]\nFinancial Report\nDeclaration\nThe attached financial statements for the Fire Rescue Victoria\n(FRV) have been prepared in accordance with Direction 5.2\nof the Standing Directions of the Assistant Treasurer under\nthe Financial Management Act 1994, applicable Financial\nReporting Directions, Australian Accounting Standards\nincluding Interpretations, and other mandatory professional\nreporting requirements.\nWe further state that, in our opinion, the information set out\nin the comprehensive operating state\n Source: `annual-reports/2020-21.pages.jsonl`\n- include all the controlled activities of FRV.\nAll amounts in the financial statements have been rounded to the nearest $1,000 unless otherwise stated.\nCompliance information\nThese general-purpose financial statements have been prepared in accordance with the Financial Management Act 1994 (FMA) and\napplicable Australian Accounting Standards (AASs) which include Interpretations, issued by the Australian Accounting Standards\nBoard (AASB). In particular, they are presented in a manner consistent with the requirements of AASB 1049 Whole of Governm\n Source: `annual-reports/2020-21.pages.jsonl`\n- le to known amounts of cash and\nare subject to an insignificant risk of changes in value.\n($ thousand)\n2020\n2021 MFB\nTotal cash and deposits disclosed in the balance sheet 266,831 51,129\nBalance as per cash flow statement 266,831 51,129\nIn accordance with the Financial Management Act 1994, Standing Direction – Central Banking System (CBS), FRV entered\narrangements with Westpac Banking Corporation that provide for daily working capital balances in bank accounts to be consolidated\nunder CBS. The arrangement provides substantive benefits to State\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Fire Rescue Victoria Act 1958\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 34\n**Register search**: https://www.legislation.vic.gov.au/search?q=Fire+Rescue+Victoria+Act+1958\n\n**Sources**:\n- `pages/about.html`\n- `pages/priorities-index__01.html`\n- `pages/publications-index.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/Ministerial-Direction-dated-24-August-2022.pages.jsonl`\n\n**Evidence contexts**:\n- About us | Fire Rescue Victoria\n\nFire Rescue Victoria (FRV) is a modern fire and rescue service that meets the needs of twenty-first century Victoria.\nThe new organisation was established on 1 July 2020 as part of\nVictoria’s Fire Services Reforms\n.\nThe\nFire Rescue Victoria Act 1958\nis available on the Victorian Parliament’s Legislation and Bills website.\nWe serve and protect communities across Melbourne and Victoria’s major regional centres.\nThere are 85 FRV fire and rescue stations across the state. Our firefighters operate 47 fire sta\n Source: `pages/about.html`\n- entation Plan\nDownload the Year Two to Five Fire Services Reform Implementation Plan\nFire Services Implementation Monitor Quarterly Reports\nThe Fire Services Implementation Monitor (FSIM) is required to prepare and publish a quarterly report under s141 of the Fire Rescue Victoria Act 1958.\nThe quarterly report is developed from information and data provided by Fire Rescue Victoria (FRV) and the Country Fire Authority (CFA) against the performance measures set out in each of their Outcomes Frameworks.\nThe reports are published by the Department\n Source: `pages/priorities-index__01.html`\n- se email\nannualreport@frv.vic.gov.au\n.\nMFB Annual Reports (2009-10 to 2019-20)\nFrom the date of its establishment on 1 July 2020, Fire Rescue Victoria is the successor in law to the Metropolitan Fire and Emergency Services Board (MFB) (under section 99 of the Fire Rescue Victoria Act 1958).\nTherefore, MFB’s Annual Reports for previous years are published here.\nMFB Annual Report 2019-2020\nPDF\n8.75 MB\n(opens in a new window)\nMFB Annual Report 2018-2019 (pdf)\nPDF\n4.75 MB\n(opens in a new window)\nMFB Annual Report 2017-2018 (pdf)\nPDF\n5.5 MB\n(opens\n Source: `pages/publications-index.html`\n- or suppressing fires or protecting life and property\nin those jurisdictions.\nAs a new entity FRV has created a new logo and our staff proudly\nwear our new FRV uniform.\n06 Fire Rescue Victoria\n\n[page 9]\nVision and strategy As required under section 140 of the Fire Rescue Victoria Act\n1958, FRV developed a Year One Outcomes Framework. FRV\nFRV proudly serves and protects communities across will continue to refine the Framework in alignment with the\nMelbourne and Victoria’s major regional centres. outcomes architecture set out by the Victorian Go\n Source: `annual-reports/2020-21.pages.jsonl`\n- ent Sector Financial Reporting.\n(iii) S tate Government funding towards non-financial asset acquisitions.\nAnnual Report 20–21 97\n\n[page 100]\nFinancial Report (continued)\n1. About this report\nThe Fire Rescue Victoria is a statutory authority established by the Fire Rescue Victoria Act 1958.\nIts principal address is: F ire Rescue Victoria\n456 Albert Street\nEast Melbourne VIC 3002\nA description of the nature of its operations and its principal activities is included in the Report of Operations, which does not\nform part of these financial statemen\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Carers Recognition Act 2012\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 17\n**Register search**: https://www.legislation.vic.gov.au/search?q=Carers+Recognition+Act+2012\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- y complaints\n(facilities) were lodged in relation to business activities conducted by FRV.\n• 3-monthly essential services inspections and audits\nApplication and operation of the\n• 6-monthly emergency and exit light testing schedule for all\noccupied facilities Carers Recognition Act 2012\n• 6-monthly cathodic inspections – Eastern Hill tower and\nVEMTC gas supply lines FRV has taken all practical measures to comply with our\nobligations under the Carers Recognition Act 2012.\n• 6-monthly ‘working safely at heights’ inspection and audits\n• Quarter\n Source: `annual-reports/2020-21.pages.jsonl`\n- ly emergency and exit light testing schedule for all\noccupied facilities Carers Recognition Act 2012\n• 6-monthly cathodic inspections – Eastern Hill tower and\nVEMTC gas supply lines FRV has taken all practical measures to comply with our\nobligations under the Carers Recognition Act 2012.\n• 6-monthly ‘working safely at heights’ inspection and audits\n• Quarterly electrical generator testing (where installed) These include:\n• 6-monthly plumbing and drainage inspections • promoting the care relationship principles set out in the Carers\n• 6 month\n Source: `annual-reports/2020-21.pages.jsonl`\n- 1300 735 135\nwww.ibac.vic.gov.au\nDisclosures of detrimental action by FRV or any of its\nemployees as a result of a person making a public interest\ndisclosure may be made by sending an email to:\nprotecteddisclosurecoordinator@frv.vic.gov.au\nCompliance with the Carers\nRecognition Act 2012\nFRV has taken all practical measures to comply with our\nobligations under the Carers Recognition Act 2012.\nThese include:\n• promoting the care relationship principles set out in the\nCarers Recognition Act to people in care relationships\n• building awareness a\n Source: `annual-reports/2021-22.pages.jsonl`\n- ult of a person making a public interest\ndisclosure may be made by sending an email to:\nprotecteddisclosurecoordinator@frv.vic.gov.au\nCompliance with the Carers\nRecognition Act 2012\nFRV has taken all practical measures to comply with our\nobligations under the Carers Recognition Act 2012.\nThese include:\n• promoting the care relationship principles set out in the\nCarers Recognition Act to people in care relationships\n• building awareness and understanding of the care\nrelationship principles through an employee awareness and\nin induction and tr\n Source: `annual-reports/2021-22.pages.jsonl`\n- 97\nFRD 22 Compliance with building and maintenance provisions of Building Act 1993 97\nFRD 22 Statement on National Competition Policy 97\nFRD 22 Application and operation of the Public Interest Disclosures Act 2012 97-98\nFRD 22 Application and operation of the Carers Recognition Act 2012 98\nFRD 22 Details of consultancies over $10 000 94-95\nFRD 22 Details of consultancies under $10 000 96\nFRD 22 Disclosure of government advertising expenditure 93\nFRD 22 Disclosure of ICT expenditure 96\nFRD 22 Statement of availability of other information 102\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Public Interest Disclosures Act 2012\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 16\n**Register search**: https://www.legislation.vic.gov.au/search?q=Public+Interest+Disclosures+Act+2012\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/FRV-20Gifts-20Benefits-20and-20Hospitality-20Policy_0.pages.jsonl`\n\n**Evidence contexts**:\n- on of the Reporting procedures\nIn accordance with the Public Interest Disclosures Act, FRV\nPublic Interest Disclosures Act 2012\ncannot receive public interest disclosures and is unable to report\non the number of public interest disclosures made in relation to\nPublic Interest Disclosures Act 2012\nits operations.\nThe Public Interest Disclosures Act 2012 encourages people\nIf an employee or member of the public wishes to make a public\nto report improper behaviour by public officers and public\ninterest disclosure about FRV or an employee or officer of FRV\n Source: `annual-reports/2020-21.pages.jsonl`\n- Public Interest Disclosures Act, FRV\nPublic Interest Disclosures Act 2012\ncannot receive public interest disclosures and is unable to report\non the number of public interest disclosures made in relation to\nPublic Interest Disclosures Act 2012\nits operations.\nThe Public Interest Disclosures Act 2012 encourages people\nIf an employee or member of the public wishes to make a public\nto report improper behaviour by public officers and public\ninterest disclosure about FRV or an employee or officer of FRV,\nagencies. The Act sets out the process for making repor\n Source: `annual-reports/2020-21.pages.jsonl`\n- tial access to documents provided\nTime period Number\nWithin the statutory 30-day period 541\nWith the extended statutory 30–45 day period 15\n46–90 days 3\nMore than 90 days 0\nCompliance with building and Public Interest Disclosures\nmaintenance provisions of the\nThe Public Interest Disclosures Act 2012 encourages people\nBuilding Act 1993 to report improper behaviour by public officers and public\nagencies. The Act sets out the process for making reports and\nFRV ensures it is compliant with provisions of the Building Act investigating and rectifying suspected\n Source: `annual-reports/2021-22.pages.jsonl`\n- blic Interest Disclosures Coordinator\n456 Albert Street\nEast Melbourne VIC 3002\n(03) 9935 1982\nprotecteddisclosurecoordinator@frv.vic.gov.au\nAnnual Report 2021–22 97\n\n[page 100]\nOTHER DISCLOSURES\nReporting procedures Compliance with the\nIn accordance with the Public Interest Disclosures Act 2012,\nDisability Act 2006\nFRV cannot receive public interest disclosures and is unable\nto report on the number of public interest disclosures made in FRV recognises people with disability as a specific priority\nrelation to its operations. diversity group in our dr\n Source: `annual-reports/2021-22.pages.jsonl`\n- events 166\nFRD 22 Application and operation of Freedom of Information Act 1982 96-97\nFRD 22 Compliance with building and maintenance provisions of Building Act 1993 97\nFRD 22 Statement on National Competition Policy 97\nFRD 22 Application and operation of the Public Interest Disclosures Act 2012 97-98\nFRD 22 Application and operation of the Carers Recognition Act 2012 98\nFRD 22 Details of consultancies over $10 000 94-95\nFRD 22 Details of consultancies under $10 000 96\nFRD 22 Disclosure of government advertising expenditure 93\nFRD 22 Disclosure of IC\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Freedom of Information Act 1982\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 13\n**Register search**: https://www.legislation.vic.gov.au/search?q=Freedom+of+Information+Act+1982\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- tify current and emerging legal risks and provide strategic emergency management to enhance community safety.\nadvice and practical solutions. The department also manages\nFRV’s Compliance and Integrity frameworks and responses to Finance\napplications under the Freedom of Information Act 1982. Finance undertakes a diverse range of audit, assurance and\nadvisory activities to deliver financial accountability, integrity\nCorporate Strategy, Performance, and Project\nand sustainability.\nManagement Office\nCorporate Strategy, Performance and Project Manag\n Source: `annual-reports/2020-21.pages.jsonl`\n- ct, applicants must clearly identify the types of\nThe Fire Rescue Commissioner, Ken G. Block, is the Principal documents being sought.\nOfficer for the purpose of administering the requirements of the\nRequests for documents held by FRV must be made in writing,\nFreedom of Information Act 1982 (FOI Act). FRV’s authorised\nand addressed to:\nofficers are Ms Sarah McKellar-White, Acting Freedom of\nInformation Unit Manager, and Ms Jan Smith, Freedom of Freedom of Information Officer\nInformation Officer. Fire Rescue Victoria\n456 Albert Street\nThe purpose\n Source: `annual-reports/2020-21.pages.jsonl`\n- vant legislative exemptions provided in part, access to other\ndocuments refused under the relevant\nlegislative exemptions\n2 matters – no documents located within\nthe scope of the request\n2 matters – access to documents refused\npursuant to exemptions under the\nFreedom of Information Act 1982.\nFRV made 452 FOI decisions during the 12 months ending 30 June 2021.\nTime period\n435 11 6\nWithin the statutory 30-day With the extended statutory\nperiod 30–45 day period 46–90 days\nThe average time taken to finalise requests in 2020–21 was 30 days.\nDuring 20\n Source: `annual-reports/2020-21.pages.jsonl`\n- ails in respect of the items listed\nI, Ken G. Block, certify that Fire Rescue Victoria has recorded a\nbelow have been retained by FRV and are available on request,\nMaterial Compliance Deficiency within the transitional control\nsubject to the provisions of the Freedom of Information Act 1982:\nenvironment with respect to the applicable Standing Directions\na. a statement that declarations of pecuniary interests have under the Financial Management Act 1994 and Instructions.\nbeen duly completed by all relevant officers\nb. details of shares held by a\n Source: `annual-reports/2020-21.pages.jsonl`\n- Making a request\nThe Fire Rescue Commissioner, Ken G. Block, is the Principal\nWhen making a request for documents under the FOI Act,\nOfficer for the purpose of administering the requirements\napplicants must clearly identify the types of documents being\nof the Freedom of Information Act 1982 (FOI Act). FRV’s\nsought.\nauthorised officers are Sarah McKellar-White, Acting Freedom\nof Information Unit Manager, and Jan Smith, Freedom of Requests for documents held by FRV must be made in writing,\nInformation Officer. and addressed to:\nFreedom of Informat\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Public Administration Act 2004\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 10\n**Register search**: https://www.legislation.vic.gov.au/search?q=Public+Administration+Act+2004\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/FRV-20Gifts-20Benefits-20and-20Hospitality-20Policy_0.pages.jsonl`\n\n**Evidence contexts**:\n- [page 66]\nPeople (continued)\nWorkforce data\nEmployee gender and age breakdown Remuneration of executives\nExecutive Officer data\n2021 Total Ongoing Temporary\nAn Executive Officer (EO) is defined as a person employed\nGender as an executive under Part 3 of the Public Administration Act\n2004 (PAA). For a public body, an EO is defined as an executive\nFemale 473 420 53\nunder Part 3 of the PAA or a person to whom the Victorian\nMale 3825 3748 77 Government’s Policy on Executive Remuneration in Public\nEntities applies.\nAge\nAll figures reflect employme\n Source: `annual-reports/2020-21.pages.jsonl`\n- ith the Victorian public sector in a manner\nconsistent with other members of the public e.g. stamp duty and other government fees and charges. Further employment of\nprocesses within the Victorian public sector occur on terms and conditions consistent with the Public Administration Act 2004 and\nCodes of Conduct and Standards issued by the Victorian Public Sector Commission. Procurement processes occur on terms and\nconditions consistent with the Victorian Government Procurement Board requirements.\nOutside of normal citizen type transactions with\n Source: `annual-reports/2020-21.pages.jsonl`\n- aining for a Safe, Inclusive and Respectful\nand organisational excellence in delivering a contemporary\nWorkplace. FRV has worked with key industrial stakeholders\nfire and rescue service for Victorians.\nto comprehensively review and update the training program\nThe Public Administration Act 2004 established the which is now being delivered across all areas of the\nVictorian Public Sector Commission (VPSC). The VPSC’s organisation commencing with People Leaders.\nrole is to strengthen public sector efficiency, effectiveness\nThe program forms part of FRV\n Source: `annual-reports/2021-22.pages.jsonl`\n- ith the Victorian public sector in a manner\nconsistent with other members of the public e.g. stamp duty and other government fees and charges. Further employment of\nprocesses within the Victorian public sector occur on terms and conditions consistent with the Public Administration Act 2004 and\nCodes of Conduct and Standards issued by the Victorian Public Sector Commission. Procurement processes occur on terms and\nconditions consistent with the Victorian Government Procurement Board requirements.\nOutside of normal citizen type transactions with\n Source: `annual-reports/2021-22.pages.jsonl`\n- ith the Victorian public sector in a manner\nconsistent with other members of the public e.g. stamp duty and other government fees and charges. Further employment of\nprocesses within the Victorian public sector occur on terms and conditions consistent with the Public Administration Act 2004 and\nCodes of Conduct and Standards issued by the Victorian Public Sector Commission. Procurement processes occur on terms and\nconditions consistent with the Victorian Government Procurement Board requirements.\nOutside of normal citizen type transactions with\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Fire Services Legislation Amendment (Reform) Act 2019\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://www.legislation.vic.gov.au/search?q=Fire+Services+Legislation+Amendment+%28Reform%29+Act+2019\n\n**Sources**:\n- `pages/priorities-index__00.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- es Reform | Fire Rescue Victoria\n\nVictoria’s fire service reforms are delivering modern fire and rescue services that meet the demands of twenty-first century Victoria.\nThe\nFirefighters’ Presumptive Rights Compensation and Fire Services Legislation Amendment (Reform) Act 2019\n(the Act), responds to eight reviews into Victoria’s fire services that have been conducted over the past decade – including the\n2009 Victorian Bushfires Royal Commission\n.\nFind out more about the reforms\nhere\n.\nCommunities\nUpdated\n9 September 2025\n Source: `pages/priorities-index__00.html`\n- escription of the nature of its operations and its principal activities is included in the Report of Operations, which does not\nform part of these financial statements.\nThe Firefighters’ Presumptive Rights Compensation and Fire Services Legislation Amendment (Reform) Act 2019 amended the\nMetropolitan Fire Brigades Act 1958 to abolish Metropolitan Fire and Emergency Services Board and created a new entity, Fire\nRescue Victoria.\nFire Rescue Victoria\nOn 1 July 2020 Fire Rescue Victoria (FRV), a new organisation, commenced bringing to\n Source: `annual-reports/2020-21.pages.jsonl`\n- ia (FRV), a new organisation, commenced bringing together all Metropolitan Fire and Emergency\nServices Board (MFB) and career Country Fire Authority (CFA) firefighters.\nThe Firefighters’ Presumptive Rights Compensation and Fire Services Legislation Amendment (Reform) Act 2019 (Act) amended the\nMetropolitan Fire Brigades Act 1958 to abolish MFB and create a new entity, Fire Rescue Victoria (FRV). The Melbourne Fire District\nwas renamed the FRV Fire District and the boundaries of the district were expanded to include some outer urba\n Source: `annual-reports/2020-21.pages.jsonl`\n- er economic flows.\nAnnual Report 20–21 145\n\n[page 148]\nFinancial Report (continued)\n8.3 Machinery of Government – Transfer Statements\nFrom 1 July 2020, Parts 3 to 11 of the Firefighter’s Presumptive Rights Compensation and Fire Services Legislation Amendment\n(Reform) Act 2019 came into operation and amended the Country Fire Authority Act 1958 and the Fire Rescue Victoria Act 1958 (FRV\nAct), together referred to as Fire Services Reform. This machinery of government change saw the commencement of FRV, bringing\ntogether career firefi\n Source: `annual-reports/2020-21.pages.jsonl`\n- hts for firefighters in the\nUnited States of America, Norway, Denmark, Croatia, Iceland\nand Germany, and his advocacy efforts contributed to the\nestablishment of Victoria’s Firefighters’ Presumptive Rights\nCompensation and Fire Services Legislation Amendment\n(Reform) Act 2019.\n72 Fire Rescue Victoria\n\n[page 75]\nBrendan Angwin AFSM Ken Brown AFSM\nDeputy Commissioner, Deputy Commissioner, Office of\nOperational Training the Fire Rescue Commissioner\nBrendan Angwin has brought to Ken Brown brings 39 years’\nFRV 40 years’ experience as a\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Parliamentary Salaries and Superannuation Act 1968\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://www.legislation.vic.gov.au/search?q=Parliamentary+Salaries+and+Superannuation+Act+1968\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- olice and Emergency Services, the\nFire Rescue Commissioner, Deputy Commissioners and Deputy Secretary. The compensation detailed below excludes the salaries\nand benefits the Portfolio Minister receives. The Minister’s remuneration and allowances is set by the Parliamentary Salaries and\nSuperannuation Act 1968 and is reported within the Department of Parliamentary Services’ Financial Report.\n($ thousand)\n2020\nCompensation of KMPs 2021 MFB\nShort-term employee benefits 2,968 815\nPost-employment benefits 162 52\nOther long-term benefits 66 8\nTermination benefits – 851\n Source: `annual-reports/2020-21.pages.jsonl`\n- issioner, Deputy Commissioners, Deputy Secretary, the Executive Directors and Chief Financial Officer. The compensation\ndetailed below excludes the salaries and benefits the Portfolio Minister receives. The Minister’s remuneration and allowances is set\nby the Parliamentary Salaries and Superannuation Act 1968 is reported within the State’s Annual Financial Report.\n($ thousand)\nCompensation of KMP(i) 2022\n2021\nShort-term employee benefits 3,898 3,644\nPost-employment benefits 265 209\nOther long-term benefits 89 82\nTotal 4,252 3,935\n(i) Key Management Personnel was d\n Source: `annual-reports/2021-22.pages.jsonl`\n- inancial year\n2021/22 has been restated to include fringe benefits and applicable finge benefits tax.\nThe compensation detailed below excludes the salaries and benefits the portfolio minister receives. The Minister's remuneration\nand allowances are set by the Parliamentary Salaries and Superannuation Act 1968 and are reported within the State’s annual\nFinancial Report.\nNo. of responsible persons:\nRemuneration band: 2023 2022\n$150,000-$159,999 1 -\n$570,000-$579,999(i) - 1\n$1,050,000-$1,059,999 1 -\nTotal 2 1\nTotal Remuneration of Responsible Persons ($ thousands)(ii\n Source: `annual-reports/2022-23.pages.jsonl`\n- issioner, Deputy Commissioners, Deputy Secretary, the Executive Directors and Chief Financial Officer. The compensation\ndetailed below excludes the salaries and benefits the Portfolio Minister receives. The Minister’s remuneration and allowances is set\nby the Parliamentary Salaries and Superannuation Act 1968 and is reported within the State’s Annual Financial Report.\n($ thousand)\nCompensation of KMPs(i) 2023 2022\nShort-term employee benefits(ii) 4,933 4,051\nPost-employment benefits 429 265\nOther long-term benefits 98 89\nTermination benefits 282 -\nTotal 5,742 4,40\n Source: `annual-reports/2022-23.pages.jsonl`\n- rting\nperiod was in the range $620,000-$629,999: (2023: $1,040,000-$1,049,999 and $150,000-$159,999).\nThe compensation detailed below excludes the salaries and benefits the portfolio minister receives. The Minister's remuneration\nand allowances are set by the Parliamentary Salaries and Superannuation Act 1968 and are reported within the State’s annual\nFinancial Report.\nNo. of responsible persons:\nRemuneration band: 2024 2023\n$150,000–$159,999 - 1\n$620,000–$629,999 1 -\n$1,050,000–$1,059,999 (i) - 1\nTotal 1 2\nTotal Remuneration of Responsible Persons ($ thousands) 6\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Gender Equality Act 2020\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 7\n**Register search**: https://www.legislation.vic.gov.au/search?q=Gender+Equality+Act+2020\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ntact Officers.\nWe are committed to taking positive action and making We are a member of the Emergency Management Victoria\nmeaningful progress towards gender equality, as a defined Inclusion and Diversity Leadership Group which seeks to drive\nentity under the Gender Equality Act 2020 (Vic). Our key meaningful change to create a sector that reflects the diversity\nrequirements under the Gender Equality Act were to: of the Victorian community. We were also a member of the\nSponsorship of Diverse Talent Working Group and contributed\n• Conduct\n Source: `annual-reports/2021-22.pages.jsonl`\n- of all Victorians.\nWe are committed to taking positive\naction and making meaningful progress\ntowards gender equality.\n64 Fire Rescue Victoria\n\n[page 67]\nFRV Commissioner leading the FRV contingent at 2022 Midsumma Pride March.\nGender Equality Act\nfocus groups\nThe Gender Equality Act 2020 (Vic) came into effect on A cross section of our employees participated in the range of\n31 March 2021. FRV is a defined entity under the Act and engagement activities. There was representation across all\ntherefore we are required to make meaningful progress d\n Source: `annual-reports/2021-22.pages.jsonl`\n- n Public Sector Values\nand communities and create a culturally safe workplace.\nTogether, FRV employees developed a set of Organisational\nFRV is working towards meeting its requirements under the\nValues that define their behaviours and contribute to a positive\nGender Equality Act 2020 to take positive action towards\nand productive workplace shaping the culture, informing\nworkplace gender equality and promote gender equality in\nactions and decisions. FRV has commenced a long-term\npolicies, programs and services.\nprogram of work ‘Values in A\n Source: `annual-reports/2021-22.pages.jsonl`\n- ctorian community. As a defined entity within the\nAs part of our obligations under the Gender Equality Act, FRV\nAct, FRV must take meaningful action to improve gender equality.\nis also required to undertake a workplace gender audit against\nConsistent with the Gender Equality Act 2020, in the last year the seven key indicators that are outlined in the Gender Equality\nFRV launched a Gender Equality Action Plan which includes Act. FRV’s first workplace gender audit results are available\nproactive steps to address gender inequality over 2022-\n Source: `annual-reports/2022-23.pages.jsonl`\n- undertaken a workplace gender audit against the\nequality for our employees and in the services we provide to the seven key indicators required. This audit included an employee\nVictorian community. As a defined entity for the purposes of the experience survey.\nGender Equality Act 2020, we must take meaningful action to\nKey indicators are reported on the\nimprove gender equality.\ngenderequalitycommission.vic.gov.au website.\nConsistent with the Gender Equality Act 2020, we have These include:\ncontinued to implement a Gender Equality Action Pl\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Climate Change Act 2017\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://www.legislation.vic.gov.au/search?q=Climate+Change+Act+2017\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ng obligations. These risks are principally owned by the\nCorporate Regulations and Strategic Services Directorate. This\nincludes addressing risks such as:\nBusiness Assurance Department • Risks to infrastructure and assets\n• Legal and reporting obligations, eg Climate Change Act 2017,\nFRD 24 Reporting of environmental data by government\nentities\n• Financial implications, e.g. cost to transition to net-zero\nRisk Management Team emissions, increase in insurance costs.\nOther structures, roles and groups that address climate change\nrelated ri\n Source: `annual-reports/2022-23.pages.jsonl`\n- nd.\n32 and marketed as AdBlue)\n• End of life and disposal policy and procedure Transition risks. This includes risks associated with changes\nsuch as:\n• Idling minimisation policy for trucks\n• Maintenance schedule and emission compliance testing. • meeting the Climate Change Act 2017 target of net-zero\nemissions by 2045\nFacilities and infrastructure are also key areas for management • updating the fleet to electric vehicles (importantly, the\nof climate-change risks. Key activities and policies include: availability of both funds and vehic\n Source: `annual-reports/2022-23.pages.jsonl`\n- ntenance and\nreporting obligations. These risks are principally owned by\nthe Corporate Regulations and Strategic Services Directorate.\nThis includes addressing risks such as:\n• risks to infrastructure and assets\n• legal and reporting obligations, for example, Climate Change\nAct 2017, FRD 24 Reporting of environmental data by\ngovernment entities\n• financial implications, for example, cost to transition to net-\nzero emissions, and increase in insurance costs.\n83\n\n[page 86]\nFire Rescue Victoria Annual Report 2023–24\nOther structures, roles\n Source: `annual-reports/2023-24.pages.jsonl`\n- RV is an active member of required to adequately meet demand.\nthe WIN and FPP).\nTransition risks\nTo address climate-related risks within the vehicle fleet, there is\nTransition risks include changes such as:\na variety of activities and processes:\n• meeting the Climate Change Act 2017 target of net-zero\n• ongoing assessment of electric pumping trucks\nemissions by 2045\n• ongoing fleet diversification including assessment and\n• updating the fleet to EVs (importantly, the availability of both\nadoption of hybrid and EVs\nfunds and vehicles), ph\n Source: `annual-reports/2023-24.pages.jsonl`\n- ons and Strategic Services Directorate. This includes\ndifferent areas across FRV: addressing risks such as:\n• operations (i.e. active firefighters) • risks to infrastructure and assets\n• corporate and technical. • legal and reporting obligations, for example, Climate Change\nAct 2017, FRD 24 Reporting of environmental data by\ngovernment entities\n• financial implications, for example, cost to transition to\nnet-zero emissions, and increase in insurance costs.\nAnnual Report 2024–25 95\n\n[page 98]\nACCOUNTABILITY\nEnvironmental Reporting (contin\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Country Fire Authority Act 1958\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://www.legislation.vic.gov.au/search?q=Country+Fire+Authority+Act+1958\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `strategies/fsr_implementation-plan_may-2023-update-final-v1.pages.jsonl`\n\n**Evidence contexts**:\n- ]\nFinancial Report (continued)\n8.3 Machinery of Government – Transfer Statements\nFrom 1 July 2020, Parts 3 to 11 of the Firefighter’s Presumptive Rights Compensation and Fire Services Legislation Amendment\n(Reform) Act 2019 came into operation and amended the Country Fire Authority Act 1958 and the Fire Rescue Victoria Act 1958 (FRV\nAct), together referred to as Fire Services Reform. This machinery of government change saw the commencement of FRV, bringing\ntogether career firefighters from the MFB and CFA and restored CFA to a volunteer firefigh\n Source: `annual-reports/2020-21.pages.jsonl`\n- ustments as considered by FRV.\n8.3 Machinery of Government – Transfer Statements\nFrom 1 July 2020, Parts 3 to 11 of the Firefighter’s Presumptive Rights Compensation and Fire Services Legislation Amendment\n(Reform) Act 2019 came into operation and amended the Country Fire Authority Act 1958 and legislated in force the\nFire Rescue Victoria Act, these legislative changes are referred as Fire Services Reform.\nFire Services Reform gave rise to restructuring of FRV administration arrangements during the current and prior year. This\nrestructure result\n Source: `annual-reports/2021-22.pages.jsonl`\n- 2022–2023\n8 Other disclosures\n8.3 Machinery of Government – Transfer Statements\nFrom 1 July 2020, Parts 3 to 11 of the Firefighter’s Presumptive Rights Compensation and Fire Services Legislation Amendment\n(Reform) Act 2019 came into operation and amended the Country Fire Authority Act 1958 and legislated in force the FRV Act,\nthese legislative changes are referred as Fire Services Reform.\nFire Services Reform gave rise to restructuring of FRV administration arrangements during the current and prior years. This\nrestructure resulted in a range of\n Source: `annual-reports/2022-23.pages.jsonl`\n- bts from other economic flows.\n8.3 Machinery of Government – Transfer Statements\nFrom 1 July 2020, Parts 3 to 11 of the Firefighter’s Presumptive Rights Compensation and Fire Services Legislation Amendment\n(Reform) Act 2019 came into operation and amended the Country Fire Authority Act 1958 and legislated in force the FRV Act, these\nlegislative changes are referred as Fire Services Reform.\nFire Services Reform gave rise to the restructuring of FRV administration arrangements during the prior years. This restructure\nresulted in a range of transfe\n Source: `annual-reports/2023-24.pages.jsonl`\n- land, buildings and vehicles.\n8.4 Machinery of Government – Transfer Statements\nFrom 1 July 2020, Parts 3 to 11 of the Firefighter’s Presumptive Rights Compensation and Fire Services Legislation Amendment\n(Reform) Act 2019 came into operation and amended the Country Fire Authority Act 1958 and legislated in force the FRV Act, these\nlegislative changes are referred as Fire Services Reform.\nFire Services Reform gave rise to restructuring of FRV administration arrangements during the prior years. This restructure resulted in\na range of transfers b\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Local Jobs Act 2003\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.vic.gov.au/search?q=Local+Jobs+Act+2003\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ndex if the specific FRDs do not contain requirements that are of the nature of disclosure.\nLegislation\nFreedom of Information Act 1982 96-97\nBuilding Act 1993 97\nPublic Interest Disclosures Act 2012 97-98\nCarers Recognition Act 2012 98\nDisability Act 2006 98\nLocal Jobs Act 2003 93\nFinancial Management Act 1994 4, 76, 102, 105\nFire Rescue Victoria Act 1958 14, 22, 72, 76, 77, 114-115\nAnnual Report 2021–22 173\n\n[page 176]\nAbbreviations\nAAS Australian Accounting Standards\nAASB Australian Accounting Standards Board\nACFO Assistant Chief\n Source: `annual-reports/2021-22.pages.jsonl`\n- sure Index if the specific FRDs do not contain requirements that are of the nature of disclosure.\nLegislation\nFreedom of Information Act 1982 89\nBuilding Act 1993 91\nPublic Interest Disclosures Act 2012 92\nCarers Recognition Act 2012 92\nDisability Act 2006 92\nLocal Jobs Act 2003 85\nFinancial Management Act 1994 3; 9; 56; 94; 101\nFire Rescue Victoria Act 1958 9; 22; 56-58; 93; 108\n\n[page 173]\n4234ORTEV\n\n[page 174]\n Source: `annual-reports/2022-23.pages.jsonl`\n- if the specific FRDs do not contain requirements that are of the nature of disclosure.\nLegislation Page\nFreedom of Information Act 1982 100\nBuilding Act 1993 102\nPublic Interest Disclosures Act 2012 103\nCarers Recognition Act 2012 103\nDisability Act 2006 103\nLocal Jobs Act 2003 96\nFinancial Management Act 1994 3, 11, 63, 105\nFire Rescue Victoria Act 1958 9, 10, 63, 104\n176\n\n[page 179]\n_\n4264\nORTEV\n\n[page 180]\n178\n Source: `annual-reports/2023-24.pages.jsonl`\n- if the specific FRDs do not contain requirements that are of the nature of disclosure.\nLegislation Page\nFreedom of Information Act 1982 110\nBuilding Act 1993 111\nPublic Interest Disclosures Act 2012 112\nCarers Recognition Act 2012 112\nDisability Act 2006 112\nLocal Jobs Act 2003 106\nFinancial Management Act 1994 3, 53, 114, 121\nFire Rescue Victoria Act 1958 9, 54, 113\n118844 FFFiiirrreee R RReeessscccueuu eeV iVVctiioccrttiooarriiaa\n\n[page 187]\n_\n7205\nORTEV\n\n[page 188]\nAnnual Report\n.\ny\nt\ni\nl\ni\nb\na\nt\nn\nu\no\nc\nc\nA\n.\ny\nt\ni\nr\ng\ne\nt\nn\nI\n.\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Local Jobs First Act 2003\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.vic.gov.au/search?q=Local+Jobs+First+Act+2003\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ion of 54 existing\nIn 2020–21 there were no government advertising campaigns jobs (AEE); and\nwith total media spend of $100,000 or greater (exclusive of GST).\n3. no new positions for apprentices, trainees and cadets\nwere committed.\nLocal Jobs First disclosure\nThe Local Jobs First Act 2003 introduced in August 2018 brings\ntogether the Victorian Industry Participation Policy (VIPP) and\nMajor Project Skills Guarantee (MPSG) Policy which were\npreviously administered separately.\nFRV is required to apply the Local Jobs First Policy in all projects\nv\n Source: `annual-reports/2020-21.pages.jsonl`\n- ar. No. Var. No. Var. No. Var.\nStatutory\n7 1 6 0\nAppointments\nPESES 2 2 1 1 0\nPSSES 1 13 6 7 0\nTotal 22 8 14\n92 Fire Rescue Victoria\n\n[page 95]\n4. Other\nDisclosures\nLocal Jobs First disclosure • an average of 83.7 per cent of local content commitment\nwas made\nThe Local Jobs First Act 2003 introduced in August 2018 • a total of 43 jobs (annualised employee equivalent) were\nbrings together the Victorian Industry Participation Policy committed, including the creation of 25 new jobs and\n(VIPP) and Major Project Skills Guarantee (MPSG) Policy which\n Source: `annual-reports/2021-22.pages.jsonl`\n- B1\n\n[page 87]\nOther disclosures 85\nEnvironmentally Sustainable Design in new buildings Local jobs first disclosure\nand infrastructure\nIn 2022–23 we did not construct any new office buildings or FRD 25\ncommission any substantial tenancy fit-outs. Some existing\nThe Local Jobs First Act 2003 introduced in August 2018 brings\nlocations already meet high standards, such as the leased\ntogether the Victorian Industry Participation Policy (VIPP) and\noffice accommodation at Spring Street Melbourne which has\nMajor Project Skills Guarantee (MPSG) policy w\n Source: `annual-reports/2022-23.pages.jsonl`\n- nvironmental Reporting (continued)\nEnvironmentally Sustainable Design in new buildings Local jobs first disclosure\nand infrastructure\nDuring the 2024–25 financial year, no new office buildings FRD 25\nwere constructed, nor were any substantial tenancy fit-outs The Local Jobs First Act 2003 introduced in August 2018 brings\ncommissioned. In terms of existing leased office accommodation, together the Victorian Industry Participation Policy (VIPP) and\nthe Spring Street office in Melbourne maintains a 5-star NABERS Major Project Skills Guarantee (MP\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Environment Protection Act 2017\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.vic.gov.au/search?q=Environment+Protection+Act+2017\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ’s technologies\ntransition to net zero emissions by 2050. It also helps us\n• build partnerships and share knowledge within the\nmanage climate-related hazards, and comply with the General\nemergency services sector and the community\nEnvironmental Duty under the Environment Protection Act 2017.\n• set targets, measures and actions to deliver our policy\nOur focus in 2021–22 was to champion and lead continued commitments\nimplementation of fire service reforms and complete our\n• report on our environmental performance annually -\ntransition deliverables\n Source: `annual-reports/2021-22.pages.jsonl`\n- ion to net-zero emissions by 2045. It also helps us\nconsists of actual values for 12 months between July 2023 and\nmanage climate-related hazards and comply with the General\nJune 2024 where available, combined with estimated values\nEnvironmental Duty under the Environment Protection Act 2017.\nfor missing data where practicable based on statistics derived\nOur Environmental Policy demonstrates our commitment from the previous years, monthly averages or other appropriate\nto providing emergency response, fire suppression and methods.\nprevention servi\n Source: `annual-reports/2023-24.pages.jsonl`\n- tives. These efforts support\nperformance data was available at the time of preparing this\nthe state’s transition to net zero emissions by 2045, enhance\nannual report.\nclimate risk mitigation, and uphold compliance with the General\nEnvironmental Duty under the Environment Protection Act 2017. Unavailable data is denoted as “NA” in the environmental\nindicators tables. Further commentary on data availability and\nOur Environmental Policy underpins FRV’s commitment to\ncompleteness is detailed in the explanatory notes accompanying\ndelivering fire prev\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Interest Disclosures Act 2012\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.vic.gov.au/search?q=Interest+Disclosures+Act+2012\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ties\ncapable of receiving the disclosure.\nconducted by FRV.\nUnder the Public Interest Disclosures Act 2012 not all\ngovernment agencies may receive disclosures and FRV is\nCompliance with the Public\nnot a body that may receive disclosures. If you wish to make a\nInterest Disclosures Act 2012 disclosure about us, or one of our employees, you should make\nthat disclosure to IBAC in accordance with its procedures and\nGuidelines. IBAC’s contact details are:\nFRD 22\nLevel 1, North Tower 459 Collins Street\nThe Public Interest Disclosures Act 2012 encoura\n Source: `annual-reports/2022-23.pages.jsonl`\n- lodged in relation to business activities conducted by FRV.\nUnder the Public Interest Disclosures Act 2012 not all\ngovernment agencies may receive disclosures and FRV is\nCompliance with the Public\nnot a body that may receive disclosures. If you wish to make a\nInterest Disclosures Act 2012 disclosure about us, or one of our employees, you should make\nthat disclosure to IBAC in accordance with its procedures and\nFRD 22 guidelines. IBAC’s contact details are:\nThe Public Interest Disclosures Act 2012 (Vic) encourages Level 1, North Tower 459 Colli\n Source: `annual-reports/2023-24.pages.jsonl`\n- en brought into 0 buildings were required to be brought into conformity with\nconformity with building standards during the reporting period building standards.\nAnnual Report 2024–25 111\n\n[page 114]\nACCOUNTABILITY\nCompliance with the Public Compliance with the\nInterest Disclosures Act 2012 Carers Recognition Act 2012\nFRD 22 FRV has taken all practical measures to comply with our\nobligations under the Carers Recognition Act 2012.\nAt FRV, we are dedicated to fostering a culture built on honesty,\ntransparency and accountability. We stand firmly ag\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Under the Fire Rescue Act 1958\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 2\n**Register search**: https://www.legislation.vic.gov.au/search?q=Under+the+Fire+Rescue+Act+1958\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- pants and\n• Prisons\npremises from fire.\n• Public housing\nAlarms from automated systems are common and make up\n• Fire industry safety technicians.\nmost of the unwanted false alarms. As these take resources\naway from emergencies and may cause complacency, it is Under the Fire Rescue Act 1958, FRV can charge for attendance\nimportant to reduce false alarms. to false alarms which originate from automatic fire alarm systems\nin addition to charges for attending at a hazardous materials\nFRV is developing systems and strategies that will drive\nincident.\n Source: `annual-reports/2022-23.pages.jsonl`\n- on, the amount charged is lower than in 2021–22. The absence of charges appears to have led to complacency as the number\nof false alarms has increased disproportionally to the number of new connections.\n43\n\n[page 46]\nFire Rescue Victoria Annual Report 2023–24\nUnder the Fire Rescue Act 1958, FRV can charge for attendance to false alarms which originate from automatic fire alarm systems\nin addition to charges for attending a hazardous materials incident. Charges for hazardous materials incidents during the year were\n$787,000 (2022–23: $40,000, 20\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Acting Deputy the Fire Rescue Victoria Act 1958\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Acting+Deputy+the+Fire+Rescue+Victoria+Act+1958\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- Rescue • In July of 2023, Michelle Young was appointed to Deputy\nCommissioner Gavin Freeman. Commissioner Freeman was Commissioner Operations North and West, and\nappointed by the Governor in Council, pursuant to section 9 of • Costa Katsikis was appointed to Acting Deputy\nthe Fire Rescue Victoria Act 1958 (FRV Act). The Commissioner Commissioner Community Safety.\nhas all the functions, duties and powers of FRV, and all acts and\nthings done by the Commissioner in the name of, or on behalf\nof, FRV are taken to have been done by FRV. Audit Risk and Compliance\nCom\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Fire Recue Victoria Act 1958\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Fire+Recue+Victoria+Act+1958\n\n**Sources**:\n- `strategies/fsr_implementation-plan_may-2023-update-final-v1.pages.jsonl`\n\n**Evidence contexts**:\n- ccount\nthrough annual reporting on progress of actions\nand working closely with both the fire agencies\nand Minister for Emergency Services.\n/ 1111\n\n[page 12]\nACHIEVEMENTS\nAGAINST THE\nFIRE SERVICES\nSTATEMENT\nPRIORITIES AND\nYEAR ONE PLAN\nThe commencement of the Fire Recue Victoria Act\n1958 (FRV Act) on 1 July 2020 paved the way for the\ncreation of a new career fire service through the\nestablishment of FRV, and the re-establishment\nof CFA as a volunteer-based agency serving\nVictoria. The actions in the Year One Plan provided\nan important framewo\n Source: `strategies/fsr_implementation-plan_may-2023-update-final-v1.pages.jsonl`\n\n### Fire Rescue Victoria (Reform) Act 2019\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Fire+Rescue+Victoria+%28Reform%29+Act+2019\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- rts contributed to the Deputy Commissioner, Office of the\nestablishment of Victoria’s Firefighters’ Presumptive Rights\nFire Rescue Commissioner\nCompensation and Fire Services Legislation Amendment\nKen Brown brings 38 years’ experience to Fire Rescue Victoria\n(Reform) Act 2019.\n(FRV), both as an operational firefighter and executive leader. Ken\nCommissioner Block worked closely with the Victorian is a state and nationally accredited Level 3 Incident Controller\nGovernment and emergency service agencies to establish and has led many\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Metropolitan Fire Fire Rescue Victoria Act 1958\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Metropolitan+Fire+Fire+Rescue+Victoria+Act+1958\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- ew and changed, the demands on its fire services\nalso changed. Purpose and functions\nOn 1 July 2020, Fire Rescue Victoria (FRV) was launched as a new FRV is a statutory authority established in Victoria by the\norganisation, bringing together all of the former Metropolitan Fire Fire Rescue Victoria Act 1958 (FRV Act).\nand Emergency Services Board (MFB) employees, the Country Fire\nAuthority (CFA) career firefighters and a number of CFA’s corporate FRV’s purpose is to keep Victorian communities safe. We achieve\nemployees, to deliver a modern fire and rescue servic\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Minister for Victoria Act 1958\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Minister+for+Victoria+Act+1958\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- ary\nServices. The Hon. Jaclyn Symes MP was appointed as Minister\nfor Emergency Services in August 2021. Seven Deputy Commissioners have been appointed by the\nGovernor in Council pursuant to section 9A of the Fire Rescue\nThe Hon. Vicki Ward MP was appointed as Minister for\nVictoria Act 1958 to support the Commissioner. The Deputy\nEmergency Services in December 2024.\nCommissioners are:\nFire Rescue Commissioner • Martin Braid AFSM, Deputy Commissioner Operational\nTraining (commenced extended leave June 2024)\nFRV is constituted by a single Commissi\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Under the Fire Rescue Victoria Act 1958\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.vic.gov.au/search?q=Under+the+Fire+Rescue+Victoria+Act+1958\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- ing design, regulations and legislation\n• educating the community through fire prevention programs\nthat improve community safety and build resilience.\n9\n\n[page 12]\nFire Rescue Victoria Annual Report 2023–24\nObjectives\nFRD 8, RECOMMENDATION 15, PAEC REPORT 118\nUnder the Fire Rescue Victoria Act 1958, our objectives are to:\n• contribute to a whole of sector approach to emergency management (this includes working with CFA, Emergency\nManagement Victoria, Victoria Police, Ambulance Victoria, Victoria State Emergency Service, Forest Fire\nManagement Victoria,\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### FRV. Under the Public Interest Disclosures Act 2012\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.vic.gov.au/search?q=FRV.+Under+the+Public+Interest+Disclosures+Act+2012\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- o the Independent Broad-\nCompetitive Neutrality Policy Victoria. No competitive neutrality\nbased Anti-Corruption Commission (IBAC) or to another entity\ncomplaints were lodged in relation to business activities\ncapable of receiving the disclosure.\nconducted by FRV.\nUnder the Public Interest Disclosures Act 2012 not all\ngovernment agencies may receive disclosures and FRV is\nCompliance with the Public\nnot a body that may receive disclosures. If you wish to make a\nInterest Disclosures Act 2012 disclosure about us, or one of our employees, you should make\nthat disclosur\n Source: `annual-reports/2022-23.pages.jsonl`\n- nd the Policy Statement, Competitive based Anti-corruption Commission (IBAC) or to another entity\nNeutrality Policy Victoria. No competitive neutrality complaints capable of receiving the disclosure.\nwere lodged in relation to business activities conducted by FRV.\nUnder the Public Interest Disclosures Act 2012 not all\ngovernment agencies may receive disclosures and FRV is\nCompliance with the Public\nnot a body that may receive disclosures. If you wish to make a\nInterest Disclosures Act 2012 disclosure about us, or one of our employees, you should make\nthat disclosur\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Legislation Freedom of Information Act 1982\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.vic.gov.au/search?q=Legislation+Freedom+of+Information+Act+1982\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- Instruments – general government entities and public non-financial\nFRD 114 133-154\ncorporations\nNote:\n(a) (a) References to FRDs have been removed from the Disclosure Index if the specific FRDs do not contain requirements that are of the nature of disclosure.\nLegislation\nFreedom of Information Act 1982 96-97\nBuilding Act 1993 97\nPublic Interest Disclosures Act 2012 97-98\nCarers Recognition Act 2012 98\nDisability Act 2006 98\nLocal Jobs Act 2003 93\nFinancial Management Act 1994 4, 76, 102, 105\nFire Rescue Victoria Act 1958 14, 22, 72, 76, 77, 114-115\nAnnual R\n Source: `annual-reports/2021-22.pages.jsonl`\n- ial Instruments – general government entities and public non-financial\nFRD 114 135-148\ncorporations\nNote:\n(a) References to FRDs have been removed from the Disclosure Index if the specific FRDs do not contain requirements that are of the nature of disclosure.\nLegislation\nFreedom of Information Act 1982 89\nBuilding Act 1993 91\nPublic Interest Disclosures Act 2012 92\nCarers Recognition Act 2012 92\nDisability Act 2006 92\nLocal Jobs Act 2003 85\nFinancial Management Act 1994 3; 9; 56; 94; 101\nFire Rescue Victoria Act 1958 9; 22; 56-58; 93; 108\n\n[page 173]\n4234OR\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Legislation Page Freedom of Information Act 1982\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.vic.gov.au/search?q=Legislation+Page+Freedom+of+Information+Act+1982\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ial Instruments – general government entities and public non-financial\nFRD 114 143-157\ncorporations\nNote: (a) References to FRDs have been removed from the Disclosure Index if the specific FRDs do not contain requirements that are of the nature of disclosure.\nLegislation Page\nFreedom of Information Act 1982 100\nBuilding Act 1993 102\nPublic Interest Disclosures Act 2012 103\nCarers Recognition Act 2012 103\nDisability Act 2006 103\nLocal Jobs Act 2003 96\nFinancial Management Act 1994 3, 11, 63, 105\nFire Rescue Victoria Act 1958 9, 10, 63, 104\n176\n\n[page 179]\n_\n4264\n Source: `annual-reports/2023-24.pages.jsonl`\n- ial Instruments – general government entities and public non-financial\nFRD 114 155–163\ncorporations\nNote: (a) References to FRDs have been removed from the Disclosure Index if the specific FRDs do not contain requirements that are of the nature of disclosure.\nLegislation Page\nFreedom of Information Act 1982 110\nBuilding Act 1993 111\nPublic Interest Disclosures Act 2012 112\nCarers Recognition Act 2012 112\nDisability Act 2006 112\nLocal Jobs Act 2003 106\nFinancial Management Act 1994 3, 53, 114, 121\nFire Rescue Victoria Act 1958 9, 54, 113\n118844 FFFiiirrreee R RRe\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Metropolitan Fire Brigades Act 1958\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.vic.gov.au/search?q=Metropolitan+Fire+Brigades+Act+1958\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- ts operations and its principal activities is included in the Report of Operations, which doe\n\n_…truncated, open the .md file for the full content._", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "Safer and more resilient communities supported by a modern, professional and inclusive fire and rescue service. [AR p.9]", "vision_source_page": 9, "purposes": "Our purpose is to keep Victorian communities safe. [AR p.9]", "purposes_source_page": 9, "how_we_deliver": "We achieve this by: delivering safe and sustainable fire and rescue services to the communities we serve; providing emergency prevention and response services; collaborating and coordinating with the CFA and other partner emergency service agencies to best meet the safety needs of the Victorian community; driving systemic change to the built environment through reforms to building design, regulations and legislation; providing operational and management support to the Country Fire Authority (CFA) including support to maintain, strengthen and encourage the capability of volunteers; educating the community through fire prevention programs that improve community safety and build resilience. [AR p.9]", "how_we_deliver_source_page": 9, "government_priorities": [ { "text": "Community: identify and understand the needs of the various communities we service.", "source_page": 14 }, { "text": "Firefighter health and safety: ensure our firefighters are well equipped and protected while serving the community.", "source_page": 14 }, { "text": "Interoperability: with the CFA, collaboratively develop a complementary fire service that meets the needs of the community.", "source_page": 14 }, { "text": "Infrastructure: undertake various capital works programs to support the delivery of an effective fire service to the community.", "source_page": 14 }, { "text": "Technology: invest in our ICT technology to ensure our firefighters have access to cutting edge learning, regardless of station location.", "source_page": 14 }, { "text": "Fleet: update our fleet of 250 firefighting road appliances.", "source_page": 14 } ], "outcomes": [ { "name": "Outcome 1: Emergency Response", "description": "To provide timely and effective emergency response services to Victorian communities.", "key_activities": [ "Delivering safe and sustainable fire and rescue services", "Providing emergency prevention and response services", "Collaborating with partner agencies" ], "source_page": 9 }, { "name": "Outcome 2: Community Safety", "description": "To enhance community safety and resilience through education and prevention programs.", "key_activities": [ "Educating the community through fire prevention programs", "Improving community safety and building resilience" ], "source_page": 9 } ], "values": [ "Community", "Teamwork", "Integrity", "Respect", "Accountability" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Structure fire response time", "target": "88.2% within 7 minutes and 42 seconds", "source_page": 15 }, { "code": "CCE02", "measure": "Emergency Medical Response", "target": "93.8% within 9 minutes and 12 seconds", "source_page": 15 }, { "code": "CCE03", "measure": "Road crash rescue", "target": "84% within 13 minutes and 30 seconds", "source_page": 15 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Structure fire response time", "result": "87.2% within 7 minutes and 42 seconds", "status": "Achieved", "source_page": 15 }, { "code": "CCE02", "measure": "Emergency Medical Response", "result": "94.8% within 9 minutes and 12 seconds", "status": "Achieved", "source_page": 15 }, { "code": "CCE03", "measure": "Road crash rescue", "result": "85.1% within 13 minutes and 30 seconds", "status": "Achieved", "source_page": 15 } ], "_source_urls": { "annual_report_url": "https://www.frv.vic.gov.au/sites/default/files/2026-02/FRV-Annual-Report-2024-25PDF9-MB.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "FRV’s strategic pillars for 2020–21 are:\nCommunity Service People Collaboration\nFRV Outcomes Framework\nCommunity Service People Collaboration\nOutcome 1.1 Outcome 2.1 Outcome 3.1 Outcome 4.1\nFRV is a trusted and respected We utilise modern technology FRV is a values-based Community engagement\ncommunity partner and our skilled workforce to organisation and our values are is valued by FRV\ndeliver effective, responsive reflected in everything we do\nOutcome 1.2 and sustainable services Outcome 4.2\nCommunity members Outcome 3.2 The contribution of our\nunderstand risk in their local Outcome 2.2 FRV supports and promotes volunteer partners is\nenvironment Our services are flexible, the health, wellness and safety recognised and valued\nadaptive and collaborative of our people\nOutcome 1.3 Outcome 4.3\nFRV engagement is tailored to Outcome 2.3 Outcome 3.3 Interoperability and", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "FRV’s strategic pillars for 2020–21 are:\nCommunity Service People Collaboration\nFRV Outcomes Framework\nCommunity Service People Collaboration\nOutcome 1.1 Outcome 2.1 Outcome 3.1 Outcome 4.1\nFRV is a trusted and respected We utilise modern technology FRV is a values-based Community engagement\ncommunity partner and our skilled workforce to organisation and our values are is valued by FRV\ndeliver effective, responsive reflected in everything we do\nOutcome 1.2 and sustainable services Outcome 4.2\nCommunity members Outcome 3.2 The contribution of our\nunderstand risk in their local Outcome 2.2 FRV supports and promotes volunteer partners is\nenvironment Our services are flexible, the health, wellness and safety recognised and valued\nadaptive and collaborative of our people\nOutcome 1.3 Outcome 4.3\nFRV engagement is tailored to Outcome 2.3 Outcome 3.3 Interoperability and", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 31]\nTable 5: Priority five implementation actions for year 2-5 of fire services reform\nAction Lead Objective Completion\nAgency Date\n5.6 Develop an initial funding plan DJCS, CFA and FRV have funding Dec 2021\nthat addresses high priority with plans for years three and four\nfunding requirements for CFA CFA & that are evidence-based and\nand FRV in years three and four FRV based upon an independent\nof the Fire Services Reform and review.\naddresses the impact of:\n• transfers of functions,\nresources and assets\nbetween CFA and FRV\n• the change to the FRV\nfire district upon the fire\nservices property levy\nrevenue base after the\ncommencing day\n• any changes to the\ndifferential rates of the fire\nservices property levy after\nthe commencing day.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/fsr_implementation-plan_may-2023-update-final-v1.pdf (https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 31]\nTable 5: Priority five implementation actions for year 2-5 of fire services reform\nAction Lead Objective Completion\nAgency Date\n5.6 Develop an initial funding plan DJCS, CFA and FRV have funding Dec 2021\nthat addresses high priority with plans for years three and four\nfunding requirements for CFA CFA & that are evidence-based and\nand FRV in years three and four FRV based upon an independent\nof the Fire Services Reform and review.\naddresses the impact of:\n• transfers of functions,\nresources and assets\nbetween CFA and FRV\n• the change to the FRV\nfire district upon the fire\nservices property levy\nrevenue base after the\ncommencing day\n• any changes to the\ndifferential rates of the fire\nservices property levy after\nthe commencing day.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/fsr_implementation-plan_may-2023-update-final-v1.pdf (https://www.parliament.vic.gov.au/4905e8/globalassets/tabled-paper-documents/tabled-paper-7179/fsr_implementation-plan_may-2023-update-final-v1.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Audit Risk and Compliance\nCommittee\nDeputy commissioners and\ndeputy secretary SD 3.2.1.3(F) / FRD 22\nOur Audit Risk and Compliance Committee is established to\nSix Deputy Fire Rescue Commissioners have been appointed meet the requirements of the Financial Management Act 1994.\nby the Governor in Council pursuant to section 9A of the FRV It provides independent assurance and assistance to the Fire\nAct to support the Fire Rescue Commissioner.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Audit Risk and Compliance\nCommittee\nDeputy commissioners and\ndeputy secretary SD 3.2.1.3(F) / FRD 22\nOur Audit Risk and Compliance Committee is established to\nSix Deputy Fire Rescue Commissioners have been appointed meet the requirements of the Financial Management Act 1994.\nby the Governor in Council pursuant to section 9A of the FRV It provides independent assurance and assistance to the Fire\nAct to support the Fire Rescue Commissioner.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2022-23.pdf (https://www.frv.vic.gov.au/sites/default/files/2024-02/FRV-Annual-Report-2022-23-FINAL-with-ISSN.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "FRV’s strategic pillars for 2020–21 are:\nCommunity Service People Collaboration\nFRV Outcomes Framework\nCommunity Service People Collaboration\nOutcome 1.1 Outcome 2.1 Outcome 3.1 Outcome 4.1\nFRV is a trusted and respected We utilise modern technology FRV is a values-based Community engagement\ncommunity partner and our skilled workforce to organisation and our values are is valued by FRV\ndeliver effective, responsive reflected in everything we do\nOutcome 1.2 and sustainable services Outcome 4.2\nCommunity members Outcome 3.2 The contribution of our\nunderstand risk in their local Outcome 2.2 FRV supports and promotes volunteer partners is\nenvironment Our services are flexible, the health, wellness and safety recognised and valued\nadaptive and collaborative of our people\nOutcome 1.3 Outcome 4.3\nFRV engagement is tailored to Outcome 2.3 Outcome 3.3 Interoperability and", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "FRV’s strategic pillars for 2020–21 are:\nCommunity Service People Collaboration\nFRV Outcomes Framework\nCommunity Service People Collaboration\nOutcome 1.1 Outcome 2.1 Outcome 3.1 Outcome 4.1\nFRV is a trusted and respected We utilise modern technology FRV is a values-based Community engagement\ncommunity partner and our skilled workforce to organisation and our values are is valued by FRV\ndeliver effective, responsive reflected in everything we do\nOutcome 1.2 and sustainable services Outcome 4.2\nCommunity members Outcome 3.2 The contribution of our\nunderstand risk in their local Outcome 2.2 FRV supports and promotes volunteer partners is\nenvironment Our services are flexible, the health, wellness and safety recognised and valued\nadaptive and collaborative of our people\nOutcome 1.3 Outcome 4.3\nFRV engagement is tailored to Outcome 2.3 Outcome 3.3 Interoperability and", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 30]\nReport of\nOperations\nOur service delivery\nMajor outputs, deliverables, targets\n2020–21 2020–21 2020–21\nOutput Unit State target FRV target actual Result Notes\nQuantity\nPermanent operational staff number 3,722 3628 3570\nPermanent support staff number 1,560 598 590\nQuality\nRoad crash rescue accredited brigades/units number 131 8 8\nLevel 3 Incident Controller trained staff number 96 44 37 1\nStructural fires contained to room or object of origin per cent 80 90 85 2\nMulti-agency joint procurements of systems or equipment number 1 0 1 3\nTimeliness\nEmergency response times meeting benchmarks\nAll structural fires per cent 90 90 89\nRoad accident rescues per cent 90 90 85 4\nEmergency medical response per cent 90 90 92\nPerformance target Performance target not Performance target not\nachieved or exceeded achieved – within 5 achieved – exceeds 5\nper cent variance per cent variance", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 30]\nReport of\nOperations\nOur service delivery\nMajor outputs, deliverables, targets\n2020–21 2020–21 2020–21\nOutput Unit State target FRV target actual Result Notes\nQuantity\nPermanent operational staff number 3,722 3628 3570\nPermanent support staff number 1,560 598 590\nQuality\nRoad crash rescue accredited brigades/units number 131 8 8\nLevel 3 Incident Controller trained staff number 96 44 37 1\nStructural fires contained to room or object of origin per cent 80 90 85 2\nMulti-agency joint procurements of systems or equipment number 1 0 1 3\nTimeliness\nEmergency response times meeting benchmarks\nAll structural fires per cent 90 90 89\nRoad accident rescues per cent 90 90 85 4\nEmergency medical response per cent 90 90 92\nPerformance target Performance target not Performance target not\nachieved or exceeded achieved – within 5 achieved – exceeds 5\nper cent variance per cent variance", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2020-21.pdf (https://www.frv.vic.gov.au/sites/default/files/2021-11/FRV%20Annual%20Report%202020-21.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Revenue source\nContinuing\n2024 2023 2022\noperations\nInvestments Other Sales\n0.5% 1.5% 2.8% Income from transactions\n$ Grants $1,070,026 $877,889 $848,944\nSales of goods and\n$31,058 $35,759 $48,163\nservices\nInterest $6,166 $7,704 $980\nInvestment\n$0 $0 $5,422\ndistributions\nGain/(Loss) on\nfinancial instruments $0 $4,228 $0\n– investments\nOther income $15,166 $35,374 $16,216\nTotal income from\n$1,122,416 $960,954 $919,725\nGrants transactions\n95.2%\nExpenses from\ntransactions\nEmployee expenses $929,088 $887,869 $842,355\nDepreciation and\n$63,490 $57,187 $54,798\namortisation\nEmployee expenses $M\nContract services with\nState Government $26,458 $26,263 $27,136\nentities\n$929M\nOther operating\n$204,143 $159,422 $137,758\nexpenses\n$888M\nTotal expenses from\n$1,223,179 $1,130,741 $1,062,047\ntransactions\n$842M\nNet result from\ntransactions (net -$104,376 -$169,787 -$142,322", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-VIC-047", "entity_name": "Fire Rescue Victoria", "folder_name": "Fire-Rescue-Victoria", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Revenue source\nContinuing\n2024 2023 2022\noperations\nInvestments Other Sales\n0.5% 1.5% 2.8% Income from transactions\n$ Grants $1,070,026 $877,889 $848,944\nSales of goods and\n$31,058 $35,759 $48,163\nservices\nInterest $6,166 $7,704 $980\nInvestment\n$0 $0 $5,422\ndistributions\nGain/(Loss) on\nfinancial instruments $0 $4,228 $0\n– investments\nOther income $15,166 $35,374 $16,216\nTotal income from\n$1,122,416 $960,954 $919,725\nGrants transactions\n95.2%\nExpenses from\ntransactions\nEmployee expenses $929,088 $887,869 $842,355\nDepreciation and\n$63,490 $57,187 $54,798\namortisation\nEmployee expenses $M\nContract services with\nState Government $26,458 $26,263 $27,136\nentities\n$929M\nOther operating\n$204,143 $159,422 $137,758\nexpenses\n$888M\nTotal expenses from\n$1,223,179 $1,130,741 $1,062,047\ntransactions\n$842M\nNet result from\ntransactions (net -$104,376 -$169,787 -$142,322", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2023-24.pdf (https://www.frv.vic.gov.au/sites/default/files/2026-02/fire-rescue-victoria-annual-report-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" 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