{ "entity_id": "B-000605", "folder": "Intercountry-Adoption-Central-Authorities", "name": "Intercountry Adoption Central Authorities", "type": "Inter-jurisdictional Body", "jurisdiction": "Commonwealth", "portfolio": "Social Services", "website": "https://www.intercountryadoption.gov.au/", "data_status": "stub", "completeness": { "has_strategy_brief": false, "has_strategy_structured": false, "has_vision": false, "has_kpi_targets": false, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": false, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 0, "n_kpi_targets": 0, "n_kpi_results": 0, "n_outcomes": 0, "verified_own_data": false }, "strategy_profile": { "status": "needs_review", "confidence": "low", "summary": "", "official_site_url": "https://www.intercountryadoption.gov.au/", "source_documents": [], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [], "performance_measures": [], "document_alignment_terms": { "must_support": [], "watch_terms": [], "avoid_claiming_without_evidence": [] }, "review_note": "Only low-confidence webpage, media, contact, news, or global-intelligence evidence is available." }, "strategy_brief_md": null, "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Intercountry Adoption Central Authorities - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:38:56.763261+00:00\n**Entity ID**: B-000605\n**Entity type**: Inter-jurisdictional Body\n**Jurisdiction**: Commonwealth\n**Portfolio**: Social Services\n**Website**: https://www.intercountryadoption.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| pages | 3 |\n\n## Executive Readout\n\n### Purpose\n\n- For further information or to express interest in the India program, people living in Qld can contact the Qld central authority:\nThe\nDepartment of Child Safety, Seniors and Disability Services\nby phoning either 07 3097 5100 or 1800 647 983 (Qld only) or by emailing\nads@cyjma.qld.gov.au\nThe Philippines program\nThe Philippines program remains on hold.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- You can contact the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department is aware of the 26 March 2025 release of the interim findings of the TRC and will respond accordingly to the final TRC report, which is expected in late-May 2025.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees experiencing negative impacts arising from their adoption from South Korea can access the ICAFSS by contacting the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n\n### Role and Functions\n\n- For further information or to express interest in the India program, people living in Qld can contact the Qld central authority:\nThe\nDepartment of Child Safety, Seniors and Disability Services\nby phoning either 07 3097 5100 or 1800 647 983 (Qld only) or by emailing\nads@cyjma.qld.gov.au\nThe Philippines program\nThe Philippines program remains on hold.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Robert brings over thirty years of legal and judicial experience, including a decade as an Australian Capital Territory Magistrate and Coroner and three years as Head of the Children’s Court to the role.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- You can contact the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department is aware of the 26 March 2025 release of the interim findings of the TRC and will respond accordingly to the final TRC report, which is expected in late-May 2025.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees experiencing negative impacts arising from their adoption from South Korea can access the ICAFSS by contacting the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korean Truth and Reconciliation Commission suspension\nOn 23 April 2025, it was reported in international media that the Republic of Korea (South Korea) Truth and Reconciliation Commission (TRC) investigation has been suspended indefinitely.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n\n### Strategic Priorities\n\n- For further information or to express interest in the India program, people living in Qld can contact the Qld central authority:\nThe\nDepartment of Child Safety, Seniors and Disability Services\nby phoning either 07 3097 5100 or 1800 647 983 (Qld only) or by emailing\nads@cyjma.qld.gov.au\nThe Philippines program\nThe Philippines program remains on hold.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- You can contact the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department is aware of the 26 March 2025 release of the interim findings of the TRC and will respond accordingly to the final TRC report, which is expected in late-May 2025.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees experiencing negative impacts arising from their adoption from South Korea can access the ICAFSS by contacting the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korean Truth and Reconciliation Commission suspension\nOn 23 April 2025, it was reported in international media that the Republic of Korea (South Korea) Truth and Reconciliation Commission (TRC) investigation has been suspended indefinitely.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korea Intercountry Adoption Program\nThe Department of Social Services (the Department), the Australian Central Authority for intercountry adoption, is aware of increasing concerns about historical adoptions from the Republic of Korea (South Korea) between the 1960s and 1990s, the period subject to investigation by the Truth and Reconciliation Commission (TRC).\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Latvia Program\nOn 11 November 2024, the Department of Children and Family Policy, Ministry of Welfare of the Republic of Latvia notified Australia that intercountry adoptions from Latvia to Australia are no longer possible.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- It provides information to prospective adoptive parents about:\nAustralia’s involvement in expatriate adoptions\nthe risks involved in adoptions not arranged through Australian authorities\nlegal considerations\nadditional resources\nThe China Program\nThe Ministry of Civil Affairs of the People’s Republic of China has notified Australia that from 28 August 2024, China has ceased intercountry adoptions.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Reactivation of the India-Australia intercountry adoption program\nJune 2024\nAustralia began the reactivation of the India-Australia intercountry adoption program using a careful, staged approach in April 2019.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n\n## KPIs, Targets, and Where They Are At\n\n- For further information or to express interest in the India program, people living in Qld can contact the Qld central authority:\nThe\nDepartment of Child Safety, Seniors and Disability Services\nby phoning either 07 3097 5100 or 1800 647 983 (Qld only) or by emailing\nads@cyjma.qld.gov.au\nThe Philippines program\nThe Philippines program remains on hold.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- You can contact the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department is aware of the 26 March 2025 release of the interim findings of the TRC and will respond accordingly to the final TRC report, which is expected in late-May 2025.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees experiencing negative impacts arising from their adoption from South Korea can access the ICAFSS by contacting the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korean Truth and Reconciliation Commission suspension\nOn 23 April 2025, it was reported in international media that the Republic of Korea (South Korea) Truth and Reconciliation Commission (TRC) investigation has been suspended indefinitely.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korea Intercountry Adoption Program\nThe Department of Social Services (the Department), the Australian Central Authority for intercountry adoption, is aware of increasing concerns about historical adoptions from the Republic of Korea (South Korea) between the 1960s and 1990s, the period subject to investigation by the Truth and Reconciliation Commission (TRC).\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Latvia Program\nOn 11 November 2024, the Department of Children and Family Policy, Ministry of Welfare of the Republic of Latvia notified Australia that intercountry adoptions from Latvia to Australia are no longer possible.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- It provides information to prospective adoptive parents about:\nAustralia’s involvement in expatriate adoptions\nthe risks involved in adoptions not arranged through Australian authorities\nlegal considerations\nadditional resources\nThe China Program\nThe Ministry of Civil Affairs of the People’s Republic of China has notified Australia that from 28 August 2024, China has ceased intercountry adoptions.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Reactivation of the India-Australia intercountry adoption program\nJune 2024\nAustralia began the reactivation of the India-Australia intercountry adoption program using a careful, staged approach in April 2019.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Latest news\nIn this section:\nLatest news\nContact us\nPrivacy message\nPlease note this page was last updated in March 2026.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Expatriate Adoption Fact Sheet\nThe Expatriate Adoption Working Group (Working Group) agreed on the Expatriate Adoption National Practice Agreement (NPA) in June 2024.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- In 2018, the Philippines Government advised that they will not be accepting adoption applications from Australia.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n\n## Key Metrics\n\n- For further information or to express interest in the India program, people living in Qld can contact the Qld central authority:\nThe\nDepartment of Child Safety, Seniors and Disability Services\nby phoning either 07 3097 5100 or 1800 647 983 (Qld only) or by emailing\nads@cyjma.qld.gov.au\nThe Philippines program\nThe Philippines program remains on hold.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- You can contact the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department is aware of the 26 March 2025 release of the interim findings of the TRC and will respond accordingly to the final TRC report, which is expected in late-May 2025.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees experiencing negative impacts arising from their adoption from South Korea can access the ICAFSS by contacting the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korean Truth and Reconciliation Commission suspension\nOn 23 April 2025, it was reported in international media that the Republic of Korea (South Korea) Truth and Reconciliation Commission (TRC) investigation has been suspended indefinitely.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korea Intercountry Adoption Program\nThe Department of Social Services (the Department), the Australian Central Authority for intercountry adoption, is aware of increasing concerns about historical adoptions from the Republic of Korea (South Korea) between the 1960s and 1990s, the period subject to investigation by the Truth and Reconciliation Commission (TRC).\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Latvia Program\nOn 11 November 2024, the Department of Children and Family Policy, Ministry of Welfare of the Republic of Latvia notified Australia that intercountry adoptions from Latvia to Australia are no longer possible.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- It provides information to prospective adoptive parents about:\nAustralia’s involvement in expatriate adoptions\nthe risks involved in adoptions not arranged through Australian authorities\nlegal considerations\nadditional resources\nThe China Program\nThe Ministry of Civil Affairs of the People’s Republic of China has notified Australia that from 28 August 2024, China has ceased intercountry adoptions.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Reactivation of the India-Australia intercountry adoption program\nJune 2024\nAustralia began the reactivation of the India-Australia intercountry adoption program using a careful, staged approach in April 2019.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n\n## Key Achievements\n\n- For further information or to express interest in the India program, people living in Qld can contact the Qld central authority:\nThe\nDepartment of Child Safety, Seniors and Disability Services\nby phoning either 07 3097 5100 or 1800 647 983 (Qld only) or by emailing\nads@cyjma.qld.gov.au\nThe Philippines program\nThe Philippines program remains on hold.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- State and territory central authorities\nYour state and territory central authority will help you throughout the adoption process by:\npreparing and supporting families through the intercountry adoption process\nassessing adoption applications\nhandling day-to-day adoption application matters\nproviding advice to families about specific overseas country requirements\nmonitoring the progress of applications with the relevant overseas agency\nproviding support and supervision to families after placement of adopted children\nDepartment of Social Services\nThe Australian Government, through the\nDepartment of Social Services\n, oversees intercountry adoption to ensure that Australia maintains ethical intercountry adoption arrangements.\n Source: `pages/about.html (https://www.intercountryadoption.gov.au/about/)`\n- You can contact the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department is aware of the 26 March 2025 release of the interim findings of the TRC and will respond accordingly to the final TRC report, which is expected in late-May 2025.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees experiencing negative impacts arising from their adoption from South Korea can access the ICAFSS by contacting the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korean Truth and Reconciliation Commission suspension\nOn 23 April 2025, it was reported in international media that the Republic of Korea (South Korea) Truth and Reconciliation Commission (TRC) investigation has been suspended indefinitely.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korea Intercountry Adoption Program\nThe Department of Social Services (the Department), the Australian Central Authority for intercountry adoption, is aware of increasing concerns about historical adoptions from the Republic of Korea (South Korea) between the 1960s and 1990s, the period subject to investigation by the Truth and Reconciliation Commission (TRC).\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Latvia Program\nOn 11 November 2024, the Department of Children and Family Policy, Ministry of Welfare of the Republic of Latvia notified Australia that intercountry adoptions from Latvia to Australia are no longer possible.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- It provides information to prospective adoptive parents about:\nAustralia’s involvement in expatriate adoptions\nthe risks involved in adoptions not arranged through Australian authorities\nlegal considerations\nadditional resources\nThe China Program\nThe Ministry of Civil Affairs of the People’s Republic of China has notified Australia that from 28 August 2024, China has ceased intercountry adoptions.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Reactivation of the India-Australia intercountry adoption program\nJune 2024\nAustralia began the reactivation of the India-Australia intercountry adoption program using a careful, staged approach in April 2019.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Latest news\nIn this section:\nLatest news\nContact us\nPrivacy message\nPlease note this page was last updated in March 2026.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n\n## Key Issues, Risks, and Recommendations\n\n- For further information or to express interest in the India program, people living in Qld can contact the Qld central authority:\nThe\nDepartment of Child Safety, Seniors and Disability Services\nby phoning either 07 3097 5100 or 1800 647 983 (Qld only) or by emailing\nads@cyjma.qld.gov.au\nThe Philippines program\nThe Philippines program remains on hold.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- It provides information to prospective adoptive parents about:\nAustralia’s involvement in expatriate adoptions\nthe risks involved in adoptions not arranged through Australian authorities\nlegal considerations\nadditional resources\nThe China Program\nThe Ministry of Civil Affairs of the People’s Republic of China has notified Australia that from 28 August 2024, China has ceased intercountry adoptions.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department acknowledges the potential lifelong consequences of poor adoption practices for intercountry adoptees and their families and funds the\nIntercountry Adoptee and Family Support Service\n(ICAFSS) to provide specialist support to address these and other intercountry adoption-specific issues.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- You can contact the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department is aware of the 26 March 2025 release of the interim findings of the TRC and will respond accordingly to the final TRC report, which is expected in late-May 2025.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees experiencing negative impacts arising from their adoption from South Korea can access the ICAFSS by contacting the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korean Truth and Reconciliation Commission suspension\nOn 23 April 2025, it was reported in international media that the Republic of Korea (South Korea) Truth and Reconciliation Commission (TRC) investigation has been suspended indefinitely.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- South Korea Intercountry Adoption Program\nThe Department of Social Services (the Department), the Australian Central Authority for intercountry adoption, is aware of increasing concerns about historical adoptions from the Republic of Korea (South Korea) between the 1960s and 1990s, the period subject to investigation by the Truth and Reconciliation Commission (TRC).\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Latvia Program\nOn 11 November 2024, the Department of Children and Family Policy, Ministry of Welfare of the Republic of Latvia notified Australia that intercountry adoptions from Latvia to Australia are no longer possible.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Reactivation of the India-Australia intercountry adoption program\nJune 2024\nAustralia began the reactivation of the India-Australia intercountry adoption program using a careful, staged approach in April 2019.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Latest news\nIn this section:\nLatest news\nContact us\nPrivacy message\nPlease note this page was last updated in March 2026.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Expatriate Adoption Fact Sheet\nThe Expatriate Adoption Working Group (Working Group) agreed on the Expatriate Adoption National Practice Agreement (NPA) in June 2024.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- In 2018, the Philippines Government advised that they will not be accepting adoption applications from Australia.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n\n## Corporate Values and Operating Culture\n\n- For further information or to express interest in the India program, people living in Qld can contact the Qld central authority:\nThe\nDepartment of Child Safety, Seniors and Disability Services\nby phoning either 07 3097 5100 or 1800 647 983 (Qld only) or by emailing\nads@cyjma.qld.gov.au\nThe Philippines program\nThe Philippines program remains on hold.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- About\nIn this section:\nLatest news\nContact us\nPrivacy message\nIntercountry Adoption Australia (IAA) is an information and referral service to help guide people through the\nadoption process\n.\n Source: `pages/about.html (https://www.intercountryadoption.gov.au/about/)`\n- DSS is responsible for:\nmanaging Australia’s intercountry adoption programs\ninternational and national stakeholder engagement\noperating the Intercountry Adoption Australia information and referral service\nproviding support services to people at all stages of the adoption process, alongside state and territory central authorities\nensuring Australia meets all obligations under the Hague Convention\nYou can\ncontact us\nfor more information about intercountry adoption.\n Source: `pages/about.html (https://www.intercountryadoption.gov.au/about/)`\n- The Department acknowledges the potential lifelong consequences of poor adoption practices for intercountry adoptees and their families and funds the\nIntercountry Adoptee and Family Support Service\n(ICAFSS) to provide specialist support to address these and other intercountry adoption-specific issues.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees and their families who may be experiencing negative impacts arising from their adoption from South Korea are encouraged to seek support from the\nIntercountry Adoptee and Family Support Service (ICAFSS)\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- You can contact the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- The Department is aware of the 26 March 2025 release of the interim findings of the TRC and will respond accordingly to the final TRC report, which is expected in late-May 2025.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n- Adoptees experiencing negative impacts arising from their adoption from South Korea can access the ICAFSS by contacting the Intercountry Adoption Support Team on\n1800 422 377\nor via email at\nicafss@rasa.org.au\n.\n Source: `pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `pages/about.html` - pages - https://www.intercountryadoption.gov.au/about/\n- `pages/homepage.html` - pages - https://www.intercountryadoption.gov.au/\n- `pages/news-latest.html` - pages - https://www.intercountryadoption.gov.au/about/latest-news/\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Intercountry Adoption Central Authorities - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:25:02.412765+00:00\n**Entity ID**: B-000605\n**Jurisdiction**: Commonwealth\n**Portfolio**: Social Services\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 3\n- Unique legislation references found: 0\n\n## Legislation References\n\n_No Act/Regulation/Instrument references found in the local corpus._\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/homepage.html` (page)\n- `pages/news-latest.html` (page)", "global_initiatives_md": null, "strategy": null, "ideas": [ { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "State and territory central authorities\nYour state and territory central authority will help you throughout the adoption process by:\npreparing and supporting families through the intercountry adoption process\nassessing adoption applications\nhandling day-to-day adoption application matters\nproviding advice to families about specific overseas country requirements\nmonitoring the progress of applications with the relevant overseas agency\nproviding support and supervision to families after placement of adopted children\nDepartment of Social Services\nThe Australian Government, through the\nDepartment of Social Services\n, oversees intercountry adoption to ensure that Australia maintains ethical intercountry adoption arrangements.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/about.html (https://www.intercountryadoption.gov.au/about/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "State and territory central authorities\nYour state and territory central authority will help you throughout the adoption process by:\npreparing and supporting families through the intercountry adoption process\nassessing adoption applications\nhandling day-to-day adoption application matters\nproviding advice to families about specific overseas country requirements\nmonitoring the progress of applications with the relevant overseas agency\nproviding support and supervision to families after placement of adopted children\nDepartment of Social Services\nThe Australian Government, through the\nDepartment of Social Services\n, oversees intercountry adoption to ensure that Australia maintains ethical intercountry adoption arrangements.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/about.html (https://www.intercountryadoption.gov.au/about/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "The Department acknowledges the potential lifelong consequences of poor adoption practices for intercountry adoptees and their families and funds the\nIntercountry Adoptee and Family Support Service\n(ICAFSS) to provide specialist support to address these and other intercountry adoption-specific issues.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "The Department acknowledges the potential lifelong consequences of poor adoption practices for intercountry adoptees and their families and funds the\nIntercountry Adoptee and Family Support Service\n(ICAFSS) to provide specialist support to address these and other intercountry adoption-specific issues.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "State and territory central authorities\nYour state and territory central authority will help you throughout the adoption process by:\npreparing and supporting families through the intercountry adoption process\nassessing adoption applications\nhandling day-to-day adoption application matters\nproviding advice to families about specific overseas country requirements\nmonitoring the progress of applications with the relevant overseas agency\nproviding support and supervision to families after placement of adopted children\nDepartment of Social Services\nThe Australian Government, through the\nDepartment of Social Services\n, oversees intercountry adoption to ensure that Australia maintains ethical intercountry adoption arrangements.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "pages/about.html (https://www.intercountryadoption.gov.au/about/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "State and territory central authorities\nYour state and territory central authority will help you throughout the adoption process by:\npreparing and supporting families through the intercountry adoption process\nassessing adoption applications\nhandling day-to-day adoption application matters\nproviding advice to families about specific overseas country requirements\nmonitoring the progress of applications with the relevant overseas agency\nproviding support and supervision to families after placement of adopted children\nDepartment of Social Services\nThe Australian Government, through the\nDepartment of Social Services\n, oversees intercountry adoption to ensure that Australia maintains ethical intercountry adoption arrangements.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "pages/about.html (https://www.intercountryadoption.gov.au/about/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "The Latvia Program\nOn 11 November 2024, the Department of Children and Family Policy, Ministry of Welfare of the Republic of Latvia notified Australia that intercountry adoptions from Latvia to Australia are no longer possible.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "The Latvia Program\nOn 11 November 2024, the Department of Children and Family Policy, Ministry of Welfare of the Republic of Latvia notified Australia that intercountry adoptions from Latvia to Australia are no longer possible.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "On 26 June 2024 the NT suspended its participation in the program reactivation until further notice.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "pages/news-latest.html (https://www.intercountryadoption.gov.au/about/latest-news/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [], "_meta": { "snapshot_built_at": "2026-05-13T11:02:53+00:00", "strategy_brief_meta": null, "ideas_manifest": { "entity_id": "B-000605", "entity_name": "Intercountry Adoption Central Authorities", "folder_name": "Intercountry-Adoption-Central-Authorities", "generated_at": "2026-05-09T23:06:02.652223+00:00", "idea_count": 12, "markdown": "ideas/Intercountry-Adoption-Central-Authorities_ideas.md", "jsonl": "ideas/ideas.jsonl", "inputs": [ "Intercountry-Adoption-Central-Authorities_strategy-overview.md", "strategy-evidence.json", "global-intelligence/source-manifest.json" ] }, "global_intel_meta": null } }