{ "entity_id": "B-002645", "folder": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "name": "Joint Accreditation System of Australia/New Zealand Governing Board", "type": "Inter-jurisdictional Body", "jurisdiction": "Commonwealth", "portfolio": "Industry, Science and Resources", "website": "https://www.jasanz.org", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 5, "n_kpi_targets": 1, "n_kpi_results": 1, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand goods and services. [CP p.7]", "official_site_url": "https://www.jasanz.org", "source_documents": [ { "type": "annual_report", "title": "Annual Report 2023-2024", "url": "https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "JASANZ Annual Report 2022-2023 The Annual Report covers activity undertaken by JASANZ from 1 July 2023 to 30 June 2024. It addresses performance against the und", "url": "https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2021-2022", "url": "https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "Annual report 2020-2021", "url": "https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf", "period": "2020-21", "confidence": "high" } ], "purpose": { "text": "To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand goods and services. [CP p.7]", "source_url": "", "source_page": 7, "source_deep_url": "" }, "vision": { "text": "JASANZ will be the accreditation body of choice nationally, regionally and internationally. Achieve international recognition for the excellence of Australian and New Zealand goods and services. JASANZ is committed to providing leadership in accreditation for Australia and New Zealand. [CP p.7]", "source_url": "", "source_page": 7, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Improving CAB performance", "description": "Improving CAB performance", "source_url": "", "source_page": 16, "source_deep_url": "" }, { "title": "Developing a portfolio of viable schemes", "description": "Developing a portfolio of viable schemes", "source_url": "", "source_page": 16, "source_deep_url": "" }, { "title": "Engaging certified organisations", "description": "Engaging certified organisations", "source_url": "", "source_page": 16, "source_deep_url": "" }, { "title": "Management systems and quality", "description": "Management systems and quality", "source_url": "", "source_page": 16, "source_deep_url": "" }, { "title": "Product certification", "description": "Product certification", "source_url": "", "source_page": 16, "source_deep_url": "" }, { "title": "Building a global profile", "description": "Building a global profile", "source_url": "", "source_page": 16, "source_deep_url": "" }, { "title": "Protecting brand and identity", "description": "Protecting brand and identity", "source_url": "", "source_page": 16, "source_deep_url": "" }, { "title": "Responding to technology", "description": "Responding to technology", "source_url": "", "source_page": 16, "source_deep_url": "" } ], "values": [ { "name": "Integrity and trust", "description": "", "source_url": "", "source_page": null }, { "name": "Professionalism", "description": "", "source_url": "", "source_page": null }, { "name": "Customer focus", "description": "", "source_url": "", "source_page": null }, { "name": "Linkages", "description": "", "source_url": "", "source_page": null }, { "name": "International acceptance", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Accreditation System", "description": "The accreditation system continues to operate under some pressure but with a high level of continuity. Some areas have grown dramatically. The number of accredited bodies increased to 140, up from 137 on 1 July 2023. During the same period, the number of certificates increased from 165,162 to 188,535. [AR p.8]", "activities": [ "Developing 13 new courses", "Endorsing new schemes in various sectors", "Developing and testing an innovative toolkit for scheme owners" ], "source_url": "", "source_page": 8, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Cumulative greenhouse gas emissions", "target": "27 GW (cumulative)", "latest_result": "Target met", "status": "Achieved", "target_source_url": "", "target_source_page": null, "result_source_url": "https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf", "result_source_page": null } ], "document_alignment_terms": { "must_support": [ "To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand good", "JASANZ will be the accreditation body of choice nationally, regionally and internationally. Achieve international recognition for the excellence of Australian and New Zealand goods", "Improving CAB performance", "Developing a portfolio of viable schemes", "Engaging certified organisations", "Management systems and quality", "Product certification", "Building a global profile", "Protecting brand and identity", "Responding to technology" ], "watch_terms": [ "Cumulative greenhouse gas emissions" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# Joint Accreditation System of Australia/New Zealand Governing Board — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)\n\n## Vision\n\n> JASANZ will be the accreditation body of choice nationally, regionally and internationally. Achieve international recognition for the excellence of Australian and New Zealand goods and services. JASANZ is committed to providing leadership in accreditation for Australia and New Zealand. [CP p.7] [CP p.7]\n\n## Our purpose / purposes\n\n> To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand goods and services. [CP p.7] [CP p.7]\n\n## How we deliver\n\n> JASANZ does this by accrediting the bodies that certify or inspect organisations’ management systems, products, services, or people. This ensures that a certifier or inspector can be trusted to assess whether an organisation’s management systems, products, services, and people conform to international standards. [CP p.6] [CP p.6]\n\n## Government priorities for this department\n\n- Improving CAB performance [CP p.16]\n- Developing a portfolio of viable schemes [CP p.16]\n- Engaging certified organisations [CP p.16]\n- Management systems and quality [CP p.16]\n- Product certification [CP p.16]\n- Building a global profile [CP p.16]\n- Protecting brand and identity [CP p.16]\n- Responding to technology [CP p.16]\n\n## Outcomes\n\n### Outcome 1: Accreditation System\nThe accreditation system continues to operate under some pressure but with a high level of continuity. Some areas have grown dramatically. The number of accredited bodies increased to 140, up from 137 on 1 July 2023. During the same period, the number of certificates increased from 165,162 to 188,535. [AR p.8](https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf#page=8) [CP p.8]\n\n**Key activities:**\n- Developing 13 new courses\n- Endorsing new schemes in various sectors\n- Developing and testing an innovative toolkit for scheme owners\n\n## Values and principles\n\n_JASANZ Values_\n\n- Integrity and trust\n- Professionalism\n- Customer focus\n- Linkages\n- International acceptance\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Cumulative greenhouse gas emissions | 27 GW (cumulative) | |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CCE01 | Cumulative greenhouse gas emissions | Target met | Achieved | |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Joint Accreditation System of Australia/New Zealand Governing Board - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:24:04.751134+00:00\n**Entity ID**: B-002645\n**Entity type**: Inter-jurisdictional Body\n**Jurisdiction**: Commonwealth\n**Portfolio**: Industry, Science and Resources\n**Website**: https://www.jasanz.org\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 4 |\n| other-pdfs | 1 |\n| pages | 22 |\n\n## Executive Readout\n\n### Purpose\n\n- If JASANZ’s purpose and activities are not promoted, Medium 53 Medium 53 Protecting brand\nrelevant stakeholders will not understand the role and identity\nof the accreditation system and opportunities for\ninternal and external engagement may be lost.\n(cid:70)f certified goods and services do not reliably High 86 Low to 48 Improving CAB\nmeet established standards, users in Australia normal performance\nand New Zealand are unlikely to have confidence\nin accredited certification, and that the primary\n(cid:280)ustification for the accreditation system fails.\n(cid:70)f JASANZ fails to recognise the place of certified High 74 Low to 48 Improving CAB\norganisations within the accreditation system, it may normal performance\nmisdirect effort to other stakeholders and contribute\nto a loss of confidence in accredited conformity\nassessment, and fail to meet its objectives.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- Table 11: Material variations between the budget and the audited outcome\nOUTCOME BUDGET DIFFERENCE\n$ $ $\nRevenue 8,369,545 8,298,000 71,545\nContractor fees (1,374,291) (1,685,000) 310,709\nSalary and employee expenses (3,483,390) (3,830,000) 346,610\nDepreciation and amortisation (489,439) (430,000) (59,439)\n................ ……………. …………….\n................ ……………. …………….\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- [Page 25]\nJAS-ANZ ANNUAL REPORT 2021–2022 | 21\nTable 8: Summary – Building a Global Profile\nActivities Outcomes\nParticipate in IAF, ILAC and APAC activities JAS-ANZ participated in all principal meetings convened\nby IAF, ILAC and APAC during the year\nProvide support for IAF MLA Committee Chair • A JAS-ANZ staff member holds the chair the IAF MLA\nCommittee and MLA Management Committee\n• The IAF MLA Committee Chair is a member\nof the IAF Executive\nProvide support for APAC Technical Committee Chair • A JAS-ANZ staff member holds the chair the Technical\nCommittee, TC 2\n• JAS-ANZ is represented on the Executive Committee\nand MRA Council Management Committee.\n Source: `annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)`\n- Table 3: Material variations between the budget and the audited outcome\nOutcome Revised Budget Difference\n$ $ $\nRevenue 8,914,963 9,041,901 (126,938)\nContractor fees (1,536,620) (1,871,890) 335,270\nBad and doubtful debts (156,644) – (156,644)\nProfessional Fees (731,099) (580,000) (151,099)\nIT maintenance and support (217,974) (310,000) 92,026\nSalary on costs (167,604) (242,599) 74,995\nOther expenses from ordinary activities (359,467) (617,593) 258,126\nGain/(deficit) before income tax 615,593 262,517 353,076\n Source: `annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)`\n\n### Role and Functions\n\n- At the close of the All assessors were required to complete the new program.\nreporting period the distribution of staff by function was: A staff induction and onboarding program was launched in\nDecember 2020 which supported the induction of a range of new\nArea Role Staffing staff in late 2020 and early 2021.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- The distribution of staff\n17\nby function compared to 2021 was:\n4\n19 2\n2021\n10\n2022\n2\n2\n3\n10\n5\nAccreditation Services Finance Information Systems\nOperations Corporate\n Source: `annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)`\n- If JASANZ’s purpose and activities are not promoted, Medium 53 Medium 53 Protecting brand\nrelevant stakeholders will not understand the role and identity\nof the accreditation system and opportunities for\ninternal and external engagement may be lost.\n(cid:70)f certified goods and services do not reliably High 86 Low to 48 Improving CAB\nmeet established standards, users in Australia normal performance\nand New Zealand are unlikely to have confidence\nin accredited certification, and that the primary\n(cid:280)ustification for the accreditation system fails.\n(cid:70)f JASANZ fails to recognise the place of certified High 74 Low to 48 Improving CAB\norganisations within the accreditation system, it may normal performance\nmisdirect effort to other stakeholders and contribute\nto a loss of confidence in accredited conformity\nassessment, and fail to meet its objectives.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- [Page 27]\nOur people\nFigure 6: Distribution of JASANZ staff by function 2023–2024\n10 4 5 10\n2 2\n2022 2023 2024\n19 16\n10\n2 5 2 5\n2 17\nAccreditation Services Operations Finance Corporate Information Systems\nTable 6: Distribution of assessors across JASANZ’s major programs 2023–2024\nType of Environmental\nAssessor Quality Management Management Scheme Occupational Health and\nScheme (QMS) (EMS) Safety Scheme (OHS) Product Certification\n2023 2024 2023 2024 2023 2024 2023 2024\nAssessor 27 25 23 22 23 21 14 15\nTrainee\n6 5 3 1 2 2 2 3\nassessor\nTechnical\n0 0 2 2 2 2 10 14\nexpert\nWitness\n27 25 23 22 23 21 11 15\nassessor\nJASANZ Annual Report 2023– 2024 | 24\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- These risks include but are not We reviewed several schemes in the sector including the\nlimited to the maintenance of a three-year audit cycle, Australian Health Service Safety and Quality Accreditation\naudit costs, confidentiality, and personnel competency. (AHSSQA) Scheme and General Practice Accreditation\n(cid:40)ach risk has been documented in A(cid:132)A round-table minutes, Scheme administered by the Australian Commission\na JASANZ FA(cid:132) service desk, a risk register, and in published on Safety and (cid:132)uality in (cid:66)ealth Care (the Commission).\nscheme advisories.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- [Page 5]\nCONTENTS\n03 Abbreviation 26 Product Certification\n10 Chair’s Introduction 29 Building a Global Profile\n11 Executive Summary 31 Protecting Brand and Identity\n14 Improving CAB Performance 33 Responding to Technology\n20 Developing A Portfolio of Viable 35 Internal\nSchemes\n41 Financial\n22 Engaging Certified Organisations\n69 Annexes\n24 Management Systems and Quality\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n\n### Strategic Priorities\n\n- [Page 19]\nMEETING OUR OBJECTIVES\nWhat we achieved\nin 2023–2024\nJASANZ operates within a relatively stable environment,\nbut also recognises that emerging technologies, financial Our 2023–2024 strategic priorities set out in the\nviability for CABs operating in some economies, the growth Statement of Corporate Intent (SCI) 2023–2026\nin new schemes, and a changing macro-environment can were organised around eight themes that present\naffect our performance.\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- Our strategic priorities 06\n7.3 Information systems 13\n4.1 Strategic priority 1:\n8.\n Source: `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)`\n- Managing risk 14\nEnhancing export confidence\nand market access 06 8.1 Risk management 14\n4.2 Strategic priority 2: 8.2 Work Health and Safety Management 14\nSupporting key domestic\n9.\n Source: `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)`\n- Financial performance 16\nconformity assessment priorities 06\n4.3 Strategic priority 3: 9.1 Overview 16\nStrengthening organisational\n9.2 Pricing 16\nresilience and transparency 07\n9.3 Outlook 16\n5.\n Source: `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)`\n- 4.1 Strategic priority 1: 4.2 Strategic priority 2:\nEnhancing export confidence Supporting key domestic\nand market access conformity assessment priorities\nAustralia and New Zealand are renowned for their In Australia and New Zealand, regulators utilise third party\nhigh-quality products across various sectors, including conformity assessment schemes to deliver on Government\nagriculture, manufacturing, and services.\n Source: `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)`\n- This project is jointly funded with the\nJapan 3,783 3,720\nDepartment of Industry, Science, Energy and Resources (DISER)\nKorea, Republic of 13,252 12,250 under DISER’s digital and critical technologies and critical\nNew Zealand 2,128 2,278 minerals priority areas.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- [Page 25]\nINTERNAL OPERATIONS\nGovernance, risk,\nand compliance\nJASANZ’s internal governance relies on coordinated activity\nbetween the Governing Board, the Technical Advisory Council\n(TAC) and the Accreditation Review Board (ARB):\nEach has prescribed roles: The Governing Board considered the following items\n• The Governing Board provides oversight of the conduct of business:\nof the accreditation system • It endorsed the appointment of two new members to\n• The TAC acts as a stakeholder forum the TAC, Ian Forte and Glenn Toole (September 2023)\n• The ARB oversees accreditation decision-making. • It commenced an executive recruitment process that\nresulted in the appointment of the new JASANZ CEO,\nThe meeting schedules and participation of members\nAlan Cook, who commenced in November 2023\nfor each of the three bodies is reported below and overleaf.\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- OUR STRATEGIC PRIORITIES\n4.3 Strategic priority 3:\nStrengthening organisational\nresilience and transparency\nJASANZ plays a critical role in accrediting conformity\nassessment bodies across Australia and New Zealand,\nand globally.\n Source: `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)`\n- One mitigation was the delivery of\nin Victoria, Health Care Services, and General Practice\nworkshops to develop shared scheme priorities.\nschemes\nNDIS AQA Scheme Certifications have risen above 14,000,\n• finalisation of the CAB transition to the NDIS AQA Scheme\nand JASANZ carried out 57 assessments for 21 AQAs during\nRAC modified audit pathway\n2023–2024.\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- The key components of this strategic priority are: In the next year the priority areas identified are:\n1.\n Source: `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- Key Initiative 1 – Identify key sectors for growth\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nDevelop opportunities Identification of new Identify new sectors, Launch one new sector\nto expand the sectors sectors for growth and launch one\nin which we operate new sector\nLaunch new schemes Launch two new Launch two new Launch two new\nin relevant sectors schemes schemes schemes\nKey Initiative 2 – Enhance our global profile\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nInternational Retain IAF MRA, ILAC Maintain signatory Maintain signatory Maintain signatory\nrecognition of MRA and APAC MRA status status status\nthe standards signatory status\nand conformance\ninfrastructure\nActive representation IAF MLA Committee IAF MLA Committee IAF MLA Committee\nat IAF, ILAC and APAC Chair Chair Chair\n Source: `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)`\n- On 30 June 2023 the number\na result of a decision taken in Italian courts that affects the\nof accredited bodies was 13(cid:408) compared to 13(cid:409) on 1 July 2022.\nrecognition of the United Kingdom Accreditation Service\nFor the same period, certificate numbers increased from\n((cid:154)(cid:86)AS) accredited certification.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- Several discussions were held with scheme\nan actual result of ((cid:532)(cid:409)(cid:409),(cid:408)(cid:409)(cid:408)).\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- During 2022–23, a complete brand identity\nmay result in an e(cid:380)tended or stepped introduction of the\nand messaging framework was completed, ready for\nnew compliance mark.\nrelease. (cid:70)n April 2023, our new visual identity was launched,\nincluding an updated website and register, receiving positive The update of our brand messaging and guidelines is now\nfeedback from various stakeholders (see pages 46–47). completed, and this opens options for sector-specific\nmessaging workshops to build communications guidelines\nApplications for registration of a marketing symbol and\nand a content plan.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- During a positive result, with a 4.3(cid:582) increase in open rates and\n2022–23 we introduced Instagram as a new channel to a 23(cid:582) increase in our click rates.\ncommunicate with our audiences, and mostly retired Twitter\nWe plan to use these channels to deliver even more relevant\n(now (cid:181)), a platform that had been decreasing in engagement.\nand targeted communications to our audiences.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- The revised forecast for the financial year\nanticipated a gain of (cid:532)2(cid:407),330 and the outcome was short\nof this target by ((cid:532)11(cid:406),11(cid:408)).\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- [Page 4]\nINTRODUCTION\nContents\nAbout JASANZ 03\n01 A Year in Review 2023–2024 05\nChair’s report 06\nThree-year snapshot 07\nCEO’s report 10\nOperating environment 11\n02 Meeting Our Objectives 15\nWhat we achieved in 2023–2024 16\nFutures Program 2024 19\n03 Internal Environment 21\nGovernance, risk, and compliance 22\nOur people 24\n04 Financial Environment 25\nFinancial performance 2023–2024 26\nSummary of financial performance 27\n1 | JASANZ Annual Report 2023 – 2024\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- [Page 19]\nMEETING OUR OBJECTIVES\nWhat we achieved\nin 2023–2024\nJASANZ operates within a relatively stable environment,\nbut also recognises that emerging technologies, financial Our 2023–2024 strategic priorities set out in the\nviability for CABs operating in some economies, the growth Statement of Corporate Intent (SCI) 2023–2026\nin new schemes, and a changing macro-environment can were organised around eight themes that present\naffect our performance.\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- Measure Occurrence Incident Commentary\nHours lost due to\nsystems downtime\n31/08/2020 Communication Teams and Outlook services were degraded for approximately two\nfailure business hours\n29/09/2020 Authentication failure Most Microsoft services were degraded for two to four business hours\ndue to a data centre failure that interrupted Microsoft’s common\nauthentication mechanism\n24/11/2020 Power outage At 2.10 am the JAS-ANZ Canberra office experienced a power outage.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- The financial result for the year showed a modest deficit;\nThere were no major changes to the scheme portfolio\nthe budget estimate was for a surplus of (cid:532)2(cid:407),330 with\nover the year.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- The target for the merger project\nAccreditation Cooperation (ILAC), and regionally of the Asia remains mid-2024, with current work including registering of\n(cid:130)acific Accreditation Cooperation (A(cid:130)AC). (cid:176)e represent the new entity (in New Zealand) and tender process for the\nAustralia’s interests in the IEC conformity assessment new secretariat.\nsystems.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- Information systems metrics\nTable 28: 2022–2023 IT systems metrics summary\nMeasure Occurrence Incident Commentary Business hours\nimpact\nHours lost due 21/07/2022 Application Microsoft Teams experienced a global outage; 4 hours\nto systems outage this was caused by a failed internal upgrade to\ndowntime Microsoft’s infrastructure.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- This project is jointly funded with the\nJapan 3,783 3,720\nDepartment of Industry, Science, Energy and Resources (DISER)\nKorea, Republic of 13,252 12,250 under DISER’s digital and critical technologies and critical\nNew Zealand 2,128 2,278 minerals priority areas.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- Table 11: Material variations between the budget and the audited outcome\nOUTCOME BUDGET DIFFERENCE\n$ $ $\nRevenue 8,369,545 8,298,000 71,545\nContractor fees (1,374,291) (1,685,000) 310,709\nSalary and employee expenses (3,483,390) (3,830,000) 346,610\nDepreciation and amortisation (489,439) (430,000) (59,439)\n................ ……………. …………….\n................ ……………. …………….\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $9.60 , $14.56\n, $32.16 , $57.20 | Level 1 $9.60 $14.56\nEmbedded within the 2024–25 budget is investment in\nLevel 2 $32.16 $57.20\n10 new salaried positions. | `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)` |\n| $262,517, $353,076 | This outcome exceeded the gain before income tax in the revised budget ($262,517) by $353,076. | `annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)` |\n| $157,239 | [Page 51]\nJOINT ACCREDITATION SYSTEM OF AUSTRALIA AND NEW ZEALAND\nABN 49 614 982 550\nNOTES TO THE FINANCIAL STATEMENTS\nFOR THE YEAR ENDED 30 JUNE 2024\n18 Contingencies\nIncluded in the trade and other debtors (Note 6) balance at 30 June 2023 was an amount\nreceivable from the Inland Revenue Department of New Zealand (IRD) of $157,239 for\nGST credits. | `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)` |\n| $157,239 | [pages 51,52,53]\nED 30 JUNE 2024\n18 Contingencies\nIncluded in the trade and other debtors (Note 6) balance at 30 June 2023 was an amount\nreceivable from the Inland Revenue Department of New Zealand (IRD) of $157,239 for\nGST credits. | `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)` |\n| $331 billion, 331 billion | 19.12.24\nJASANZ\nIEC Global Impact Fund Drives Clean Cooking Solutions for a Sustainable Future\n19.12.24\nJASANZ\nJASANZ Launches Accreditation Services for the New Artificial Intelligence Management System Scheme\nArtificial Intelligence\n19.11.24\nJASANZ\nAdvocacy in Ageing and Disability Standard Scheme (AADSS)\nCommittee Draft v1.5 Public Consultation\n27.09.24\nJASANZ\nJASANZ Accreditation: Breaking Down Barriers to Global Trade\nAn estimated US $331 bi | `pages/news-latest.html (https://www.jasanz.org/stories)` |\n\n## Key Achievements\n\n- Table 6: Summary – Developing a portfolio of viable schemes\nActivities Outcomes\nPublish consolidated public scheme Progress was made on this initiative, working closely with regulators to re-develop\nin electrical safety the scheme to meet each regulator(cid:522)s needs. (cid:40)(cid:380)pected to be completed in the first\nhalf of 2023–24.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- The training for this scheme will be developed\nand delivered during 2023– 24\nCodeMark New Zealand Scheme Completed in 2022 with training provided to 40 auditors from\naccredited (cid:130)roduct Certification Bodies with 4(cid:407) attending\nthe JASANZ and MBIE partnered webinars delivered.\n(cid:176)e also delivered a webinar to (cid:407)0 certification holders\non the changes to the scheme\nUnified Gas Scheme The new scheme is still in development and has not\nbeen published.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- [Page 27]\nJAS-ANZ ANNUAL REPORT 2021–2022 | 23\nLocation:\nThe Wanaka Tree , South Island, New Zealand\nSystems Redevelopment We rebuilt the JAS-ANZ register application to preserve\nall existing functionality, and introduced:\nDetailed analysis and consultation were completed to develop a\n• modern authentication experience\nproposal for information systems improvement was developed.\n• a reactive application that works across multiple device\nThe project proposal was submitted to the Governing Board in\nform factors\nDecember 2021, and approval was granted for the first three\nstages of the proposal: • certification analytics delivered through data dashboards\n• API connectivity for declaring certificate data\nDiscovery targeted the development of a detailed understanding\nOther enhancements were added, to help contextualise\nof how our stakeholders, processes and systems interact with\n Source: `annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)`\n- Activities Outcomes\nAssessment Model Re-accreditation process has been remodelled\nTrial a modified witness programme utili(cid:389)ing interviews\nand more detailed review of documentation\nRanking model for certification bodies Ranking is based on several criteria that are being defined\nand trialled by independent researchers\nAuditor education program The 1st module has been completed and is ready for delivery\nExternal training services External training is continuing to be developed and\nsuccessfully delivered\nJASANZ Annual Report 2022 – 2023 | 23\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- During 2022–23, a complete brand identity\nmay result in an e(cid:380)tended or stepped introduction of the\nand messaging framework was completed, ready for\nnew compliance mark.\nrelease. (cid:70)n April 2023, our new visual identity was launched,\nincluding an updated website and register, receiving positive The update of our brand messaging and guidelines is now\nfeedback from various stakeholders (see pages 46–47). completed, and this opens options for sector-specific\nmessaging workshops to build communications guidelines\nApplications for registration of a marketing symbol and\nand a content plan.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- SUMMARY\nActivities Outcomes\nInitiate project development for a third round of market studies into ISO 9001 In Progress\nand ISO 14001\nDevelop syllabus for a first module of a proposed post-graduate education Completed\nprogram\nCommence work on international standards in critical minerals priority areas In Progress\nDevelop management systems training packages Completed\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- Table 5: Summary – engaging certified organisations\nActivities Outcomes\nFocus on NDIS service Contract services completed\nSupport for Industry Service Organisations (SISO) First and second milestone delivered\ntechnical services project\nJAS-ANZ Futures Program Program developed and ready for delivery\n Source: `annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)`\n- Demand from new applicant certification\nInitiate formal study of Project defined and contract\nbodies for these standards remained consistently strong.\nquality management systems completed\nWe have previously completed two detailed surveys (2012 and\n(QMS) and environmental\n2018) and analysed industry responses to these standards.\nmanagement systems (EMS)\nWe completed a project definition and contracting arrangements implementation\nfor further studies to be undertaken in 2022/23 by Monash\nGuidance and support on Work in progress to develop\nUniversity and the University of Canterbury.\n Source: `annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)`\n- [Page 13]\nJAS-ANZ ANNUAL REPORT 2020-21 | 13\n02\nM E E T IN G OUR\nO B JE C T I V E S\nTHIS SECTION PRESENTS AN OVERVIEW OF JAS-ANZ’S PROGRESS\nAGAINST OUR STATEMENT OF CORPORATE INTENT FROM 1 JULY 2020\nTO 30 JUNE 2021.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- [Page 16]\n16\nPROGRESS\nThe SCI 2019–22 presented activities that JAS-ANZ expected to commence in 2020 and carry over into 2021.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- The number of management systems certificates issued over\nthe past few years has declined, and product certification has Table 1: Distribution of schemes and certificates by major\nincreased modestly. programs\nAccreditation\nPrograms Schemes Active Inactive Certificates\nStandard\nCERTIFICATION\nManagement Systems ISO/IEC 17021 29 29 - 88,985\nPersonnel ISO/IEC 17024 7 7 - 74,136\nProduct ISO/IEC 17065 84 73 11 56,133\nOTHER\nVerification and Validation ISO 17029 3 3 - 263\nInspection ISO/IEC 17020 10 10 0 NA\nApproximately 60 per cent of schemes are public and can be delivered by more than one certification body.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n- [pages 20,21]\nValidation ISO 17029 3 3 - 263\nInspection ISO/IEC 17020 10 10 0 NA\nApproximately 60 per cent of schemes are public and can be delivered by more than one certification body.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- These risks include but are not We reviewed several schemes in the sector including the\nlimited to the maintenance of a three-year audit cycle, Australian Health Service Safety and Quality Accreditation\naudit costs, confidentiality, and personnel competency. (AHSSQA) Scheme and General Practice Accreditation\n(cid:40)ach risk has been documented in A(cid:132)A round-table minutes, Scheme administered by the Australian Commission\na JASANZ FA(cid:132) service desk, a risk register, and in published on Safety and (cid:132)uality in (cid:66)ealth Care (the Commission).\nscheme advisories.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- Figure 1: Governance structure\nAustralian New Zealand\nGovernment Government\nTreaty oversight and approval of strategy\nPeople and Culture Committee\nAudit, Finance and Risk Committee\nGoverning Board\nAccreditation decisions Advice\nDirection and\nmanagement oversight\nAppointment Appointment\nAccreditation Review Board Technical Advisory Council\nIndependent accreditation decision-making Appointment\nSecreteriat\nAccreditation decisions Technical\nManages three key functions\noversight\nTechnical Committees\nAccreditation schemes,\nassessment criteria\nCorporate Consultative Committees\nUnderstanding markets and needs\nAccreditation Operations Services\n4 | JASANZ Annual Report 2022 – 2023\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- [Page 19]\nHEALTH AND HUMAN SERVICES\nIn the Health and Human Services Sector, the key focus The review report was submitted to the NDIS Commission\nhas been consultation with the N(cid:35)(cid:70)S (cid:132)uality and Safeguards with 31 recommendations aimed at increasing the safety\nCommission and the NDIS Approved Quality Auditor and quality of certification activity within the scheme.\n(A(cid:132)A) Scheme. (cid:86)ey recommendations aimed to(cid:484)\n• Reorder the NDIS provider registration governance steps\nAccreditation activity in the scheme has grown from\nto reduce the time gap between the AQA audit outcome\neight to 18 accredited CABs.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- [pages 85,86,87,88]\niness and Innovation 1/11/22 25/10/23\nEnMS EnMS ISO 50003:2021 Sustainability and 1/11/2022 30/11/2023\nEnvironment\nProduct Certification\nNDIS NDIS AQA Scheme Guidelines Comp Health and Human 22/6/23 1/7/2024\n4 - modified N(cid:35)(cid:70)S RAC audit pathway Services\nSynlait Synlait LWP 2023-24 V6 Food and Biologicals 26/4/2023 24/05/2023\nLEAF LEAF Marque Standard Version 16 Food and Biologicals 21/12/22 15/3/2023\nNZFAP NZFAP Rules V10 Std V5 Food and Biologicals 8/12/22 22/12/22\nBRCGS BRCGS Food Safety Issue 9 Food and Biologicals 8/12/22 19/1/23\nFTGS FTGS Scheme Rules V8 and standards updates Food and Biologicals 8/12/22 31/1/23\nCode Mark National Construction Code 2022 Product 7/11/22 30/5/23\n(CMA)\nNZCM CodeMark Scheme 2022-1 Product 1/8/2022 13/2/23\nJASANZ Annual Report 2022 – 2023 | 83\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- Subject to the outcome of an upcoming appeal by UKAS (October 2023) it may lead to challenges to\nthe legality of certificates proffered in regulation or public procurement that have been issued under a non-(cid:40)(cid:154)-member\nstate accreditation. (cid:70)f so, this would significantly change the risk profile for JASANZ.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- Responding to technology\n40 Internal Operations\n42 Governance, risk and compliance\n43 Workforce\n45 Marketing and communications\nJASANZ Annual Report 2022 – 2023 | 1\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- N(cid:35)(cid:70)S A(cid:132)A Scheme regulatory model. • Determine how AQAs can use a remote ICT and onsite\nblended audit approach effectively without reducing\nConsultations with the NDIS Commission, AQAs and\nthe safeguarding of N(cid:35)(cid:70)S participants.\nindustry groups have highlighted increased risks within\nthe NDIS AQA Scheme.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- A more\nmanagement systems standards in Business Continuity,\nfundamental challenge is the profusion of management\nAsset Management, and Information Security management.\nsystems standards that have evolved from ISO 9001,\nThe last milestone in this project drew on the RMIT Centre for\nbut which have had limited acceptance and may\nCyber Security Research and Innovation’s (CCSRI) research\nundermine the value of management systems.\ninto the use of management system standards in the mining\nWe are working to develop a more robust methodology and minerals sectors.\nto address issues with audit duration that will resolve\nsome of the con(cid:397)icts between certifiers and their clients.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- [Page 46]\nINTERNAL OPERATIONS\nFigure 15: JASANZ secretariat structure\nInformation Systems Executive Coordinator\nAdministrator and Risk Administrator\nInformation Chief General Internal Audit and\nInformation Systems\nSystems Executive Counsel Compliance Officer\nAdministrator\nManager Officer\nComplaints and\nCompliance Officer\nGeneral Administration Operations Services Management Support\nGeneral\nGeneral Food and Biologicals Systems\nMarketing and Manager\nManager Technical Specialist\nCommunications Operations\nServices\nManager\nProduct Technical Specialist\nAccountant\nSector Manager\nBusiness and\nInnovation\nAccounts Assistant/ Manager Services Sector Manager\nBusiness Analyst Administration Environment and\nLearning and Sustainability\nAccreditation Services\nDevelopment Manager\nAdministration Sector Manager\nSenior Learning Applications Food and Biological\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- 17/07/2022\n29/10/2022 Infrastructure An after-hours outage was scheduled to: Nil\nto upgrades • migrate the services to a newer operating system\n30/10/2022 and database\n• reconfigure server storage infrastructure\n• implement additional security controls\n• upgrade Jira and Con(cid:397)uence to newer version\n08/12/2022 Application The governance, risk and compliance system was 0.5 hours\nmaintenance placed into maintenance to enable updates to the\nSingle Sign-(cid:102)n configuration.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- [Page 4]\nINTRODUCTION\nContents\nAbout JASANZ 03\n01 A Year in Review 2023–2024 05\nChair’s report 06\nThree-year snapshot 07\nCEO’s report 10\nOperating environment 11\n02 Meeting Our Objectives 15\nWhat we achieved in 2023–2024 16\nFutures Program 2024 19\n03 Internal Environment 21\nGovernance, risk, and compliance 22\nOur people 24\n04 Financial Environment 25\nFinancial performance 2023–2024 26\nSummary of financial performance 27\n1 | JASANZ Annual Report 2023 – 2024\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- [Page 25]\nINTERNAL OPERATIONS\nGovernance, risk,\nand compliance\nJASANZ’s internal governance relies on coordinated activity\nbetween the Governing Board, the Technical Advisory Council\n(TAC) and the Accreditation Review Board (ARB):\nEach has prescribed roles: The Governing Board considered the following items\n• The Governing Board provides oversight of the conduct of business:\nof the accreditation system • It endorsed the appointment of two new members to\n• The TAC acts as a stakeholder forum the TAC, Ian Forte and Glenn Toole (September 2023)\n• The ARB oversees accreditation decision-making. • It commenced an executive recruitment process that\nresulted in the appointment of the new JASANZ CEO,\nThe meeting schedules and participation of members\nAlan Cook, who commenced in November 2023\nfor each of the three bodies is reported below and overleaf.\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- Type of Decision Number\nTable 4: Member Attendance Re-accreditation 25\nTransition 5\nName Eligibility Attended\nScope extension 21\nGeoff Overton, Chair 1 0\nInitial assessment 5\n(to November 2023)\nMarc Morain, Chair 4 4\nRISK AND COMPLIANCE\n(November 2023 – present)\nJASANZ operates under a risk management framework\nAnthony Bartolo 4 4\nthat is integrated into its planning processes through\nDarryl Yaniuk 4 4 JASANZ’s SCI.\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- [Page 29]\nFINANCIAL ENVIRONMENT\nFinancial performance\n2023–2024\nJASANZ is a self-funded, not-for-profit entity which observes During 2023–2024, JASANZ continued to invest in building\nthree financial planning principles: its capacity by:\n• to consider guidelines set by the governments of • delivering its second Futures Program to improve the\nNew Zealand and Australia when setting fees understanding of accreditation and certification by\nindustry experts\n• to ensure JASANZ’s expenditure commitments are met\n• progressing the REDUX IT project to improve the\n• to apply a 0–15 percent risk premium to activities that\nuser experience for JASANZ’s clients\nhave a higher-than-average cost profile.\n• continuing to raise JASANZ’s global profile by\nThe JASANZ Governing Board aims to ensure that JASANZ\nparticipating in international committees and other\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n\n## Corporate Values and Operating Culture\n\n- [Page 48]\nJOINT ACCREDITATION SYSTEM OF AUSTRALIA AND NEW ZEALAND\nABN 49 614 982 550\nNOTES TO THE FINANCIAL STATEMENTS\nFOR THE YEAR ENDED 30 JUNE 2024\n2024 2023\n$ $\n11 Provisions\nProvision for annual leave 326,805 369,214\nProvision for long service leave – Current 267,563 315,397\nProvision for long service leave – Non-current 79,962 66,527\nTotal provisions 674,330 751,138\nAnalysis of total provisions\nCurrent 594,368 684,611\nNon-current 79,962 66,527\n674,330 751,138\n12 Reserve\nA reserve was first recognised on 30 June 2021 in respect of JASANZ’s quadrennial\nobligation to undergo peer evaluation. $20,000 per annum is being set aside in\nreserve for the next peer evaluation due in 2025.\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- Table 3: Material variations between the budget and the audited outcome\nOutcome Revised Budget Difference\n$ $ $\nRevenue 8,914,963 9,041,901 (126,938)\nContractor fees (1,536,620) (1,871,890) 335,270\nBad and doubtful debts (156,644) – (156,644)\nProfessional Fees (731,099) (580,000) (151,099)\nIT maintenance and support (217,974) (310,000) 92,026\nSalary on costs (167,604) (242,599) 74,995\nOther expenses from ordinary activities (359,467) (617,593) 258,126\nGain/(deficit) before income tax 615,593 262,517 353,076\n Source: `annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)`\n- Goals\nCreating value through our people\nIntegrity and confidence • Providing professional development\n• Encouraging innovation\nMaintain a joint accreditation system\nthat gives users in Australia and New • Encouraging teamwork\nZealand confidence that goods and • Recognising the significant contributions\nservices certified by accredited bodies of our staff and volunteers.\nmeet established standards.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- On 30 June 2023 the number\na result of a decision taken in Italian courts that affects the\nof accredited bodies was 13(cid:408) compared to 13(cid:409) on 1 July 2022.\nrecognition of the United Kingdom Accreditation Service\nFor the same period, certificate numbers increased from\n((cid:154)(cid:86)AS) accredited certification.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- These risks include but are not We reviewed several schemes in the sector including the\nlimited to the maintenance of a three-year audit cycle, Australian Health Service Safety and Quality Accreditation\naudit costs, confidentiality, and personnel competency. (AHSSQA) Scheme and General Practice Accreditation\n(cid:40)ach risk has been documented in A(cid:132)A round-table minutes, Scheme administered by the Australian Commission\na JASANZ FA(cid:132) service desk, a risk register, and in published on Safety and (cid:132)uality in (cid:66)ealth Care (the Commission).\nscheme advisories.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- Residual\nInherent Inherent Residual Risk\nDescription Rating Score Rating Score Mitigation\nIf JASANZ does not take effective measures to High 84 High 74 Protecting brand\nprotect its brand and symbol from misuse by and identity\nothers, the value of the brand may be diminished\nand claims to confidence in the integrity of\naccredited certification are open to doubt.\n Source: `annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)`\n- Recoverable amounts\nof relevant assets are reassessed using value-in-use calculations which incorporate various key\nassumptions.\n(ii) Employee benefits\nFor the purpose of measurement, AASB 119: Employee Benefits defines obligations for short-\nterm employee benefits as obligations expected to be settled wholly before 12 months after year\nend of the annual reporting period in which the employees render the related service.\n Source: `annual-reports/2023-24.pdf (https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf)`\n- [Page 23]\nJAS-ANZ ANNUAL REPORT 2020-21 | 23\nJAS-ANZ FUTURES PROGRAM\nTable 2: Workshop proposals for content in support of certified\norganisations\nThe JAS-ANZ Futures Program was designed to introduce\nSubject Content\nconformity assessment to young industry professionals in\ncertified organisations through a structured set of networking NDIS AQA Scheme Part 1 AQA personnel experience,\nand training activities. qualification, and technical\nexperience\nThe program would prepare them to be better users of\nconformity assessment in their role as ‘customers’ of conformity NDIS AQA Scheme Part 2 Audit application and audit\nprogram for service providers\nassessment.\n Source: `annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2020-21.pdf` - annual-reports - https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf\n- `annual-reports/2021-22.pdf` - annual-reports - https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf\n- `annual-reports/2022-23.pdf` - annual-reports - https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf\n- `pages/about.html` - pages - https://www.jasanz.org/stories/why-accredited-certification-matters\n- `pages/announcements-index.html` - pages - https://www.jasanz.org/stories/2024-2027-statement-of-corporate-intent\n- `pages/announcements-index__11.html` - pages - https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf\n- `pages/announcements-index__12.html` - pages - https://www.jasanz.org/stories/celebrating-the-success-of-the-2024-jasanz-futures-program-graduates\n- `pages/annual-reports-index.html` - pages - https://www.jasanz.org/reporting\n- `pages/annual-reports-index__00.html` - pages - https://www.jasanz.org/stories/annual-report-2022-23\n- `pages/annual-reports-index__01.html` - pages - https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf\n- `pages/annual-reports-index__02.html` - pages - https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf\n- `pages/annual-reports-index__03.html` - pages - https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf\n- `pages/annual-reports-index__04.html` - pages - https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf\n- `pages/contact.html` - pages - https://www.jasanz.org/contact-us\n- `pages/corporate-plans-index.html` - pages - https://www.jasanz.org/reporting\n- `pages/homepage.html` - pages - https://www.jasanz.org\n- `pages/media-releases-index.html` - pages - https://www.jasanz.org/category/media-release\n- `pages/media-releases-index__05.html` - pages - https://www.jasanz.org/category/media-release\n- `pages/media-releases-index__06.html` - pages - https://www.jasanz.org/category/media-release/feed\n- `pages/media-releases-index__07.html` - pages - https://www.jasanz.org/stories/2024-2027-statement-of-corporate-intent\n- `pages/media-releases-index__08.html` - pages - https://www.jasanz.org/category/statement-of-corporate-intent\n- `pages/media-releases-index__09.html` - pages - https://www.jasanz.org/stories/media-release-jasanz-unveils-new-brand\n- `pages/media-releases-index__10.html` - pages - https://www.jasanz.org\n- `pages/news-latest.html` - pages - https://www.jasanz.org/stories\n- `pages/structure.html` - pages - https://www.jasanz.org/services-to-certified-organisations\n- `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf` - other-pdfs - https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Joint Accreditation System of Australia/New Zealand Governing Board - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:13:24.403560+00:00\n**Entity ID**: B-002645\n**Jurisdiction**: Commonwealth\n**Portfolio**: Industry, Science and Resources\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 27\n- Unique legislation references found: 6\n\n| Type | Count |\n|---|---:|\n| Act | 2 |\n| Code | 1 |\n| Scheme | 2 |\n| Standard | 1 |\n\n## Legislation References\n\n### Safety Management Global Standards System Scheme Personnel Certification Food Safety Management System Scheme Water Mark Certification Scheme 2016\n\n**Type**: Scheme\n**Confidence**: medium\n**Mentions**: 2\n**Register search**: https://www.legislation.gov.au/search?query=Safety+Management+Global+Standards+System+Scheme+Personnel+Certification+Food+Safety+Management+System+Scheme+Water+Mark+Certification+Scheme+2016\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- ication Quality Management Systems Scheme Safe Quality Food Code Scheme\nInspection Bodies Freshcare Food Safety & Quality\nEnvironmental Management Systems Scheme\nNUMBER OF CABS 135 Management Systems Brand Reputation through Compliance\nOccupational Health and Safety Management\nGlobal Standards\nSystem Scheme\nPersonnel Certification\nFood Safety Management System Scheme Water Mark Certification Scheme 2016\nProduct Certification\nGeneral Practice Accreditation Scheme Telecommunications Equipment\nCertification\nOther Other\n135 >150,800\nSchemes Certs\nThe Assessment Frequency of JAS-ANZ Accredited CABs\nKey Markets in Certificate Numbers in 2021\n67\n62\n60\n56,071\nAustra\n Source: `annual-reports/2020-21.pages.jsonl`\n- ication Quality Management Systems Scheme Safe Quality Food Code Scheme\nInspection Bodies Freshcare Food Safety & Quality\nEnvironmental Management Systems Scheme\nNUMBER OF CABS 135 Management Systems Brand Reputation through Compliance\nOccupational Health and Safety Management\nGlobal Standards\nSystem Scheme\nPersonnel Certification\nFood Safety Management System Scheme Water Mark Certification Scheme 2016\nProduct Certification\nGeneral Practice Accreditation Scheme Telecommunications Equipment\nCertification\nOther Other\n135 >150,800\nSchemes Certs\nThe Assessment Frequency of JAS-ANZ Accredited CABs\nKey Markets in Certificate Numbers in 2021\n67\n62\n60\n56,071\nAustra\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Australia. Disability Services Act 1986\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Australia.+Disability+Services+Act+1986\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- 2024. The proposed with the introduction of the Disability Services and Inclusion\nreforms focus on sustainability within a much fairer system: Act 2023 (DSI Act) on 1 January 2024. The DSI Act replaces the\na system of support for all people with disability in Australia. Disability Services Act 1986 and has influenced the Australian\nA result of the final NDIS Review was the formation of Government Department of Social Service (DSS) to perform\nan NDIS Provider and Worker Registration Taskforce. scheme reviews for the Disability Employment Services and\nThe\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Review of the Food Standards Australia New Zealand Act 1991\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Review+of+the+Food+Standards+Australia+New+Zealand+Act+1991\n\n**Sources**:\n- `pages/news-latest.html`\n\n**Evidence contexts**:\n- ies in Australia\nExpression of interest are invited from Australian Test Laboratories and Certification Bodies keen to participate in conformity assessment activities related to renewable energy technologies.\n08.03.24\nJASANZ\nPublic consultation invited on the Review of the Food Standards Australia New Zealand Act 1991 (FSANZ Act Review)\nCalling all food regulator stakeholders! You are invited to give feedback on a recent review of the FSANZ Act.\n05.03.24\nJASANZ\nOne million ‘Introduction to AI’ scholarships available to Australians\nCSIRO’s National AI Centre and Institute o\n Source: `pages/news-latest.html`\n\n### Schemes New Schemes Programs Accreditation Standard 2022\n\n**Type**: Standard\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Schemes+New+Schemes+Programs+Accreditation+Standard+2022\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- major management systems\nsuch as (cid:70)S(cid:102) 9001, although there is no identifiable owner for these schemes. (cid:70)n contrast, proprietary schemes are owned and\noffered by a single service provider\nTable 19: Scheme portfolio distribution and changes\nSchemes New Schemes\nPrograms Accreditation Standard 2022 schemes Inactivated 2023\nCertification Programs\nManagement Systems ISO/IEC 17021-1 24 0 0 24\nPersonnel ISO/IEC 17024 7 0 0 7\nProduct ISO/IEC 17065 83 5 9 79\nOther Programs\nVerification and Validation ISO/IEC 17029 3 1 3 1\nInspection ISO/IEC 17020 9 0 0 9\nTota\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### CMA) NZCM CodeMark Scheme 2022\n\n**Type**: Scheme\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=CMA%29+NZCM+CodeMark+Scheme+2022\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- Food and Biologicals 8/12/22 22/12/22\nBRCGS BRCGS Food Safety Issue 9 Food and Biologicals 8/12/22 19/1/23\nFTGS FTGS Scheme Rules V8 and standards updates Food and Biologicals 8/12/22 31/1/23\nCode Mark National Construction Code 2022 Product 7/11/22 30/5/23\n(CMA)\nNZCM CodeMark Scheme 2022-1 Product 1/8/2022 13/2/23\nJASANZ Annual Report 2022 – 2023 | 83\n\n[page 86]\nANNEXES\nE. Management systems\nThe number of certifications during the year were slightly reduced especially relating to those outside the core management\nstandards. The total number o\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Code Mark National Construction Code 2022\n\n**Type**: Code\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Code+Mark+National+Construction+Code+2022\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- ood and Biologicals 21/12/22 15/3/2023\nNZFAP NZFAP Rules V10 Std V5 Food and Biologicals 8/12/22 22/12/22\nBRCGS BRCGS Food Safety Issue 9 Food and Biologicals 8/12/22 19/1/23\nFTGS FTGS Scheme Rules V8 and standards updates Food and Biologicals 8/12/22 31/1/23\nCode Mark National Construction Code 2022 Product 7/11/22 30/5/23\n(CMA)\nNZCM CodeMark Scheme 2022-1 Product 1/8/2022 13/2/23\nJASANZ Annual Report 2022 – 2023 | 83\n\n[page 86]\nANNEXES\nE. Management systems\nThe number of certifications during the year were slightly reduced especially relating to those o\n Source: `annual-reports/2022-23.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/announcements-index__11.html` (page)\n- `pages/announcements-index__12.html` (page)\n- `pages/annual-reports-index.html` (page)\n- `pages/annual-reports-index__00.html` (page)\n- `pages/annual-reports-index__01.html` (page)\n- `pages/annual-reports-index__02.html` (page)\n- `pages/annual-reports-index__03.html` (page)\n- `pages/annual-reports-index__04.html` (page)\n- `pages/contact.html` (page)\n- `pages/corporate-plans-index.html` (page)\n- `pages/homepage.html` (page)\n- `pages/media-releases-index.html` (page)\n- `pages/media-releases-index__05.html` (page)\n- `pages/media-releases-index__06.html` (page)\n- `pages/media-releases-index__07.html` (page)\n- `pages/media-releases-index__08.html` (page)\n- `pages/media-releases-index__09.html` (page)\n- `pages/media-releases-index__10.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/structure.html` (page)\n- `annual-reports/2020-21.pages.jsonl` (pdf_pages)\n- `annual-reports/2021-22.pages.jsonl` (pdf_pages)\n- `annual-reports/2022-23.pages.jsonl` (pdf_pages)\n- `annual-reports/2023-24.pages.jsonl` (pdf_pages)\n- `other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pages.jsonl` (pdf_pages)", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "JASANZ will be the accreditation body of choice nationally, regionally and internationally. Achieve international recognition for the excellence of Australian and New Zealand goods and services. JASANZ is committed to providing leadership in accreditation for Australia and New Zealand. [CP p.7]", "vision_source_page": 7, "purposes": "To ensure that JASANZ accreditation enhances national, trans-Tasman and international trade. Achieve international recognition for the excellence of Australian and New Zealand goods and services. [CP p.7]", "purposes_source_page": 7, "how_we_deliver": "JASANZ does this by accrediting the bodies that certify or inspect organisations’ management systems, products, services, or people. This ensures that a certifier or inspector can be trusted to assess whether an organisation’s management systems, products, services, and people conform to international standards. [CP p.6]", "how_we_deliver_source_page": 6, "government_priorities": [ { "text": "Improving CAB performance", "source_page": 16 }, { "text": "Developing a portfolio of viable schemes", "source_page": 16 }, { "text": "Engaging certified organisations", "source_page": 16 }, { "text": "Management systems and quality", "source_page": 16 }, { "text": "Product certification", "source_page": 16 }, { "text": "Building a global profile", "source_page": 16 }, { "text": "Protecting brand and identity", "source_page": 16 }, { "text": "Responding to technology", "source_page": 16 } ], "outcomes": [ { "name": "Outcome 1: Accreditation System", "description": "The accreditation system continues to operate under some pressure but with a high level of continuity. Some areas have grown dramatically. The number of accredited bodies increased to 140, up from 137 on 1 July 2023. During the same period, the number of certificates increased from 165,162 to 188,535. [AR p.8]", "key_activities": [ "Developing 13 new courses", "Endorsing new schemes in various sectors", "Developing and testing an innovative toolkit for scheme owners" ], "source_page": 8 } ], "values": [ "Integrity and trust", "Professionalism", "Customer focus", "Linkages", "International acceptance" ], "values_framework_name": "JASANZ Values", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Cumulative greenhouse gas emissions", "target": "27 GW (cumulative)", "source_page": null } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Cumulative greenhouse gas emissions", "result": "Target met", "status": "Achieved", "source_page": null } ], "_source_urls": { "annual_report_url": "https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "These risks include but are not We reviewed several schemes in the sector including the\nlimited to the maintenance of a three-year audit cycle, Australian Health Service Safety and Quality Accreditation\naudit costs, confidentiality, and personnel competency. (AHSSQA) Scheme and General Practice Accreditation\n(cid:40)ach risk has been documented in A(cid:132)A round-table minutes, Scheme administered by the Australian Commission\na JASANZ FA(cid:132) service desk, a risk register, and in published on Safety and (cid:132)uality in (cid:66)ealth Care (the Commission).\nscheme advisories.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "These risks include but are not We reviewed several schemes in the sector including the\nlimited to the maintenance of a three-year audit cycle, Australian Health Service Safety and Quality Accreditation\naudit costs, confidentiality, and personnel competency. (AHSSQA) Scheme and General Practice Accreditation\n(cid:40)ach risk has been documented in A(cid:132)A round-table minutes, Scheme administered by the Australian Commission\na JASANZ FA(cid:132) service desk, a risk register, and in published on Safety and (cid:132)uality in (cid:66)ealth Care (the Commission).\nscheme advisories.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Key Initiative 1 – Identify key sectors for growth\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nDevelop opportunities Identification of new Identify new sectors, Launch one new sector\nto expand the sectors sectors for growth and launch one\nin which we operate new sector\nLaunch new schemes Launch two new Launch two new Launch two new\nin relevant sectors schemes schemes schemes\nKey Initiative 2 – Enhance our global profile\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nInternational Retain IAF MRA, ILAC Maintain signatory Maintain signatory Maintain signatory\nrecognition of MRA and APAC MRA status status status\nthe standards signatory status\nand conformance\ninfrastructure\nActive representation IAF MLA Committee IAF MLA Committee IAF MLA Committee\nat IAF, ILAC and APAC Chair Chair Chair", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Key Initiative 1 – Identify key sectors for growth\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nDevelop opportunities Identification of new Identify new sectors, Launch one new sector\nto expand the sectors sectors for growth and launch one\nin which we operate new sector\nLaunch new schemes Launch two new Launch two new Launch two new\nin relevant sectors schemes schemes schemes\nKey Initiative 2 – Enhance our global profile\nIndicator Performance Measure Target for 2024/25 Target for 2025/26 Target for 2026/27\nInternational Retain IAF MRA, ILAC Maintain signatory Maintain signatory Maintain signatory\nrecognition of MRA and APAC MRA status status status\nthe standards signatory status\nand conformance\ninfrastructure\nActive representation IAF MLA Committee IAF MLA Committee IAF MLA Committee\nat IAF, ILAC and APAC Chair Chair Chair", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf (https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Table 5: Summary – engaging certified organisations\nActivities Outcomes\nFocus on NDIS service Contract services completed\nSupport for Industry Service Organisations (SISO) First and second milestone delivered\ntechnical services project\nJAS-ANZ Futures Program Program developed and ready for delivery", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Table 5: Summary – engaging certified organisations\nActivities Outcomes\nFocus on NDIS service Contract services completed\nSupport for Industry Service Organisations (SISO) First and second milestone delivered\ntechnical services project\nJAS-ANZ Futures Program Program developed and ready for delivery", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "During 2022–23, a complete brand identity\nmay result in an e(cid:380)tended or stepped introduction of the\nand messaging framework was completed, ready for\nnew compliance mark.\nrelease. (cid:70)n April 2023, our new visual identity was launched,\nincluding an updated website and register, receiving positive The update of our brand messaging and guidelines is now\nfeedback from various stakeholders (see pages 46–47). completed, and this opens options for sector-specific\nmessaging workshops to build communications guidelines\nApplications for registration of a marketing symbol and\nand a content plan.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "During 2022–23, a complete brand identity\nmay result in an e(cid:380)tended or stepped introduction of the\nand messaging framework was completed, ready for\nnew compliance mark.\nrelease. (cid:70)n April 2023, our new visual identity was launched,\nincluding an updated website and register, receiving positive The update of our brand messaging and guidelines is now\nfeedback from various stakeholders (see pages 46–47). completed, and this opens options for sector-specific\nmessaging workshops to build communications guidelines\nApplications for registration of a marketing symbol and\nand a content plan.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "Witnessing, which involves observing an auditor undertaking\nan audit at a client’s premises, was halted as lockdown\nWe have concluded that remote assessments were at least as\narrangements were introduced.\neffective as on-site assessments and should form a standard part\nDespite the reduced volume of activity, the level of effort of our future assessment methodology.\nincreased due to additional planning and preparation time applied\nCritical and Other\n600 Locations\nTransitions\n500\nPerson Days 19/20 Follow Up\n400 Person Days 20/21 Initial Assessments\n300 Scope Extensions\n200 Re-Assessments\nSurveillance\n100 0 100 200 300 400 500 600 700 800\nOffice Assessments\n0\nScheduled Witnessing Scope Extension Witnessing - Initial Surveillance Re-Assessments Scope Extensions Initial Follow Up Transitions Critical and Other\nWitnessing Assessments Locations\nWitness Assessments 19/20 603.5 298.5 65 55.25 88.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "Witnessing, which involves observing an auditor undertaking\nan audit at a client’s premises, was halted as lockdown\nWe have concluded that remote assessments were at least as\narrangements were introduced.\neffective as on-site assessments and should form a standard part\nDespite the reduced volume of activity, the level of effort of our future assessment methodology.\nincreased due to additional planning and preparation time applied\nCritical and Other\n600 Locations\nTransitions\n500\nPerson Days 19/20 Follow Up\n400 Person Days 20/21 Initial Assessments\n300 Scope Extensions\n200 Re-Assessments\nSurveillance\n100 0 100 200 300 400 500 600 700 800\nOffice Assessments\n0\nScheduled Witnessing Scope Extension Witnessing - Initial Surveillance Re-Assessments Scope Extensions Initial Follow Up Transitions Critical and Other\nWitnessing Assessments Locations\nWitness Assessments 19/20 603.5 298.5 65 55.25 88.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "annual-reports/2020-21.pdf (https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Demand from new applicant certification\nInitiate formal study of Project defined and contract\nbodies for these standards remained consistently strong.\nquality management systems completed\nWe have previously completed two detailed surveys (2012 and\n(QMS) and environmental\n2018) and analysed industry responses to these standards.\nmanagement systems (EMS)\nWe completed a project definition and contracting arrangements implementation\nfor further studies to be undertaken in 2022/23 by Monash\nGuidance and support on Work in progress to develop\nUniversity and the University of Canterbury.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Demand from new applicant certification\nInitiate formal study of Project defined and contract\nbodies for these standards remained consistently strong.\nquality management systems completed\nWe have previously completed two detailed surveys (2012 and\n(QMS) and environmental\n2018) and analysed industry responses to these standards.\nmanagement systems (EMS)\nWe completed a project definition and contracting arrangements implementation\nfor further studies to be undertaken in 2022/23 by Monash\nGuidance and support on Work in progress to develop\nUniversity and the University of Canterbury.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2021-22.pdf (https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2023-24", "url": "https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf", "file": "annual-reports/2023-24.pdf", "bytes": 15701297, "link_text": "Annual Report 2023-2024" }, { "category": "annual-reports", "year": "2022-23", "url": "https://www.jasanz.org/wp-content/uploads/2023/10/JANZ003_Annual-Report_Web_FA.pdf", "file": "annual-reports/2022-23.pdf", "bytes": 18275765, "link_text": "JASANZ Annual Report 2022-2023 The Annual Report covers activity undertaken by JASANZ from 1 July 2023 to 30 June 2024. It addresses performance against the und" }, { "category": "annual-reports", "year": "2021-22", "url": "https://www.jasanz.org/wp-content/uploads/2023/03/jas-anz_annual_report_2022_1.pdf", "file": "annual-reports/2021-22.pdf", "bytes": 4997303, "link_text": "Annual Report 2021-2022" }, { "category": "annual-reports", "year": "2020-21", "url": "https://www.jasanz.org/wp-content/uploads/2023/04/jas-anz_annual_report_2020-21_published.pdf", "file": "annual-reports/2020-21.pdf", "bytes": 12619387, "link_text": "Annual report 2020-2021" }, { "category": "other-pdfs", "year": "2024", "url": "https://www.jasanz.org/wp-content/uploads/2024/07/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf", "file": "other-pdfs/JANZ004_Statement-of-Corp-Intent_Web_FA.pdf", "bytes": 2778974, "link_text": "Download the 2024-27 Statement of Corporate Intent" } ], "_meta": { "snapshot_built_at": "2026-05-13T11:02:53+00:00", "strategy_brief_meta": { "model": "nova-micro", "folder": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "annual_report": { "file": "annual-reports\\2023-24.txt", "url": "https://www.jasanz.org/wp-content/uploads/2025/01/JASANZ-2023-2024-Annual-Report.pdf", "year": "2023-24" }, "corporate_plan": { "file": null, "url": "", "year": null }, "usage": { "input_tokens": 23916, "output_tokens": 787, "total_tokens": 24703, "model": "nova-micro" }, "cost_usd": 0.00094724, "elapsed_seconds": 4.63, "generated_at": "2026-05-13T04:06:00+00:00" }, "ideas_manifest": { "entity_id": "B-002645", "entity_name": "Joint Accreditation System of Australia/New Zealand Governing Board", "folder_name": "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board", "generated_at": "2026-05-09T23:05:43.509117+00:00", "idea_count": 12, "markdown": "ideas/Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board_ideas.md", "jsonl": "ideas/ideas.jsonl", "inputs": [ "Joint-Accreditation-System-of-Australia-New-Zealand-Governing-Board_strategy-overview.md", "strategy-evidence.json", "global-intelligence/source-manifest.json" ] }, "global_intel_meta": null } }