{ "entity_id": "S-NSW-027", "folder": "Multicultural-NSW", "name": "Multicultural NSW", "type": "Statutory Authority", "jurisdiction": "NSW", "portfolio": "", "website": "https://multicultural.nsw.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 22, "n_kpi_targets": 10, "n_kpi_results": 10, "n_outcomes": 5, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "engage with all sections of society and break down barriers to participation\nenable equitable access to services and programs\nenrich social and economic capacity through cultural diversity as an asset of our state [AR p.8]", "official_site_url": "https://multicultural.nsw.gov.au/", "source_documents": [ { "type": "annual_report", "title": "Annual Report 2023-24 This year, Multicultural NSW has focused on building cohesion through our commitment to shape a society that celebrates diversity, fosters", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2022-23 This year, Multicultural NSW has focused on empowering our newest arrivals in NSW with the development of the NSW Settlement Strategy. Equ", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2021-22 A year ago, the NSW Government was grappling with the highly contagious Delta strain of the COVID-19 virus. To support the most vulnerable", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2020-21 This year was another unprecedented year for the agency and the state. The year has brought out the remarkable resilience and strength of ", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf", "period": "2020-21", "confidence": "high" }, { "type": "annual_report", "title": "Annual Report 2019-20 This year was unprecedented. It was a journey for both the agency and the communities we serve; one filled with numerous challenges, but a", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf", "period": "2019-20", "confidence": "high" }, { "type": "strategie", "title": "Our Reconciliation Action Plan (RAP) – reinforces our commitment to supporting reconciliation. Our RAP goals are to incorporate the teachings, learning and cult", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2023/06/Reconciliation-Action-Plan-2023-Screen.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "View the NSW Settlement Strategy", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2025/08/Settlement_Strategy.pdf", "period": "2025", "confidence": "medium" }, { "type": "strategie", "title": "View the NSW Settlement Strategy Summary", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/02/Settlement-Strategy_Summary_2024.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Arabic", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_ARABIC_V1R3.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Assyrian", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_ASSYRIAN_V1R1.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Burmese", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_BURMESE_V1R1.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Dari", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_DARI_V1R2.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Hakka Chin", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_HAKKA-CHIN_V1R2.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Hazaragi", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_HAZARAGI_V1R1.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Karen", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KAREN_V1R2.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Kurdish Kurmanji", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-KURMANJI_V1R2.pdf", "period": "2024", "confidence": "medium" }, { "type": "strategie", "title": "Kurdish Sorani", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-SORANI_V1R2.pdf", "period": "2024", "confidence": "medium" } ], "purpose": { "text": "engage with all sections of society and break down barriers to participation\nenable equitable access to services and programs\nenrich social and economic capacity through cultural diversity as an asset of our state [AR p.8]", "source_url": "", "source_page": 8, "source_deep_url": "" }, "vision": { "text": "An inclusive, connected and socially cohesive multicultural NSW that uses our diversity to achieve cultural and economic prosperity for all [AR p.8]", "source_url": "", "source_page": 8, "source_deep_url": "" }, "strategic_priorities": [ { "title": "NSW Language Services: Promoting the sustainability and standards of an industry-leading service used across government ", "description": "NSW Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies", "source_url": "", "source_page": 9, "source_deep_url": "" }, { "title": "Sector Capability: Modelling good practice and building capability across sectors to meet the needs of diverse communiti", "description": "Sector Capability: Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery", "source_url": "", "source_page": 9, "source_deep_url": "" }, { "title": "Community Resilience: Expanding robust relationships that inspire people to foster social cohesion, unite against divisi", "description": "Community Resilience: Expanding robust relationships that inspire people to foster social cohesion, unite against divisive forces and come together in times of need", "source_url": "", "source_page": 9, "source_deep_url": "" }, { "title": "Settlement: Supporting longer-term communities and new arrivals to thrive in place", "description": "Settlement: Supporting longer-term communities and new arrivals to thrive in place", "source_url": "", "source_page": 9, "source_deep_url": "" }, { "title": "A Shared Sense of Value: Understanding the value of cultural, religious and linguistic diversity", "description": "A Shared Sense of Value: Understanding the value of cultural, religious and linguistic diversity", "source_url": "", "source_page": 9, "source_deep_url": "" } ], "values": [ { "name": "Cultural diversity as an asset of our state", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Social Cohesion", "description": "Multicultural NSW is committed to combatting racism and hate and supporting NSW communities impacted by global events and issues [AR p.10]", "activities": [ "NSW Government’s $15 million Safe Places for Faith Communities Grants Program", "COMPACT Digital Youth Alliance", "Engagement with the community is a foundation of the work the organisation does to achieve a connected, socially cohesive multicultural NSW" ], "source_url": "", "source_page": 10, "source_deep_url": "" }, { "name": "Outcome 2: Community Resilience", "description": "In line with COMPLAN arrangements, Multicultural NSW immediately activated its established community networks and relationships with government agencies to manage the risk to community harmony, empower community and faith leaders to de-escalate tensions and promote community harmony [AR p.21]", "activities": [ "NSW Faith Affairs Council", "Community Resilience and Response Plan", "Digital Community Resilience Network" ], "source_url": "", "source_page": 21, "source_deep_url": "" }, { "name": "Outcome 3: Settlement", "description": "The NSW Settlement Strategy, supporting our newest Aussies, was a flagship priority, bringing together existing and new NSW Government initiatives to improve settlement outcomes for people from refugee and refugee-like backgrounds living in NSW [AR p.26]", "activities": [ "NSW Settlement Strategy, Revision 1 2024", "Lived Experience Framework", "Employment Initiative" ], "source_url": "", "source_page": 26, "source_deep_url": "" }, { "name": "Outcome 4: Language Services", "description": "NSW NSW Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies [AR p.27]", "activities": [ "Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies", "Language Festival Association Incorporated", "Interpreter and Translator Panel" ], "source_url": "", "source_page": 27, "source_deep_url": "" }, { "name": "Outcome 5: Sector Capability", "description": "Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery [AR p.27]", "activities": [ "Sector Capability: Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery", "Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies", "Community Resilience: Expanding robust relationships that inspire people to foster social cohesion, unite against divisive forces and come together in times of need" ], "source_url": "", "source_page": 27, "source_deep_url": "" } ], "performance_measures": [ { "code": "SCE01", "measure": "Settlement outcomes for refugees", "target": "Improvement", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE02", "measure": "Number of people engaged in community resilience programs", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE03", "measure": "Percentage of community members participating in social cohesion activities", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE04", "measure": "Number of people accessing language services", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE05", "measure": "Number of people supported by sector capability initiatives", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE06", "measure": "Number of people engaged in language services", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE07", "measure": "Number of people supported by settlement initiatives", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE08", "measure": "Number of people supported by sector capability initiatives", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE09", "measure": "Number of people supported by language services", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 }, { "code": "SCE10", "measure": "Number of people supported by settlement initiatives", "target": "Increase", "latest_result": "Partially achieved", "status": "Partially achieved", "target_source_url": "", "target_source_page": 28, "result_source_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "result_source_page": 48 } ], "document_alignment_terms": { "must_support": [ "engage with all sections of society and break down barriers to participation\nenable equitable access to services and programs\nenrich social and economic capacity through cultural d", "An inclusive, connected and socially cohesive multicultural NSW that uses our diversity to achieve cultural and economic prosperity for all [AR p.8]", "NSW Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies", "Sector Capability: Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery", "Community Resilience: Expanding robust relationships that inspire people to foster social cohesion, unite against divisive forces and come together in times of need", "Settlement: Supporting longer-term communities and new arrivals to thrive in place", "A Shared Sense of Value: Understanding the value of cultural, religious and linguistic diversity" ], "watch_terms": [ "Settlement outcomes for refugees", "Number of people engaged in community resilience programs", "Percentage of community members participating in social cohesion activities", "Number of people accessing language services", "Number of people supported by sector capability initiatives", "Number of people engaged in language services", "Number of people supported by settlement initiatives", "Number of people supported by sector capability initiatives", "Number of people supported by language services", "Number of people supported by settlement initiatives" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# Multicultural NSW — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)\n\n## Vision\n\n> An inclusive, connected and socially cohesive multicultural NSW that uses our diversity to achieve cultural and economic prosperity for all [AR p.8](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=8) [CP p.8]\n\n## Our purpose / purposes\n\n> engage with all sections of society and break down barriers to participation\nenable equitable access to services and programs\nenrich social and economic capacity through cultural diversity as an asset of our state [AR p.8](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=8) [CP p.8]\n\n## How we deliver\n\n> Through five strategic priorities, the Strategic Plan helps brings the legislated Multicultural Principles to life [AR p.9](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=9) [CP p.9]\n\n## Government priorities for this department\n\n- NSW Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies [CP p.9]\n- Sector Capability: Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery [CP p.9]\n- Community Resilience: Expanding robust relationships that inspire people to foster social cohesion, unite against divisive forces and come together in times of need [CP p.9]\n- Settlement: Supporting longer-term communities and new arrivals to thrive in place [CP p.9]\n- A Shared Sense of Value: Understanding the value of cultural, religious and linguistic diversity [CP p.9]\n\n## Outcomes\n\n### Outcome 1: Social Cohesion\nMulticultural NSW is committed to combatting racism and hate and supporting NSW communities impacted by global events and issues [AR p.10](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=10) [CP p.10]\n\n**Key activities:**\n- NSW Government’s $15 million Safe Places for Faith Communities Grants Program\n- COMPACT Digital Youth Alliance\n- Engagement with the community is a foundation of the work the organisation does to achieve a connected, socially cohesive multicultural NSW\n\n### Outcome 2: Community Resilience\nIn line with COMPLAN arrangements, Multicultural NSW immediately activated its established community networks and relationships with government agencies to manage the risk to community harmony, empower community and faith leaders to de-escalate tensions and promote community harmony [AR p.21](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=21) [CP p.21]\n\n**Key activities:**\n- NSW Faith Affairs Council\n- Community Resilience and Response Plan\n- Digital Community Resilience Network\n\n### Outcome 3: Settlement\nThe NSW Settlement Strategy, supporting our newest Aussies, was a flagship priority, bringing together existing and new NSW Government initiatives to improve settlement outcomes for people from refugee and refugee-like backgrounds living in NSW [AR p.26](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=26) [CP p.26]\n\n**Key activities:**\n- NSW Settlement Strategy, Revision 1 2024\n- Lived Experience Framework\n- Employment Initiative\n\n### Outcome 4: Language Services\nNSW NSW Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies [AR p.27](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=27) [CP p.27]\n\n**Key activities:**\n- Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies\n- Language Festival Association Incorporated\n- Interpreter and Translator Panel\n\n### Outcome 5: Sector Capability\nModelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery [AR p.27](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=27) [CP p.27]\n\n**Key activities:**\n- Sector Capability: Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery\n- Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies\n- Community Resilience: Expanding robust relationships that inspire people to foster social cohesion, unite against divisive forces and come together in times of need\n\n## Values and principles\n\n_Multicultural Principles_\n\n- Cultural diversity as an asset of our state\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| SCE01 | Settlement outcomes for refugees | Improvement | CP p.28 |\n| SCE02 | Number of people engaged in community resilience programs | Increase | CP p.28 |\n| SCE03 | Percentage of community members participating in social cohesion activities | Increase | CP p.28 |\n| SCE04 | Number of people accessing language services | Increase | CP p.28 |\n| SCE05 | Number of people supported by sector capability initiatives | Increase | CP p.28 |\n| SCE06 | Number of people engaged in language services | Increase | CP p.28 |\n| SCE07 | Number of people supported by settlement initiatives | Increase | CP p.28 |\n| SCE08 | Number of people supported by sector capability initiatives | Increase | CP p.28 |\n| SCE09 | Number of people supported by language services | Increase | CP p.28 |\n| SCE10 | Number of people supported by settlement initiatives | Increase | CP p.28 |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| SCE01 | Settlement outcomes for refugees | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE02 | Number of people engaged in community resilience programs | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE03 | Percentage of community members participating in social cohesion activities | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE04 | Number of people accessing language services | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE05 | Number of people supported by sector capability initiatives | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE06 | Number of people engaged in language services | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE07 | Number of people supported by settlement initiatives | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE08 | Number of people supported by sector capability initiatives | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE09 | Number of people supported by language services | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |\n| SCE10 | Number of people supported by settlement initiatives | Partially achieved | Partially achieved | [AR p.48](https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48)(https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf#page=48) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Multicultural NSW - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:44:40.194552+00:00\n**Entity ID**: S-NSW-027\n**Entity type**: Statutory Authority\n**Jurisdiction**: NSW\n**Portfolio**: \n**Website**: https://multicultural.nsw.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| other-pdfs | 5 |\n| pages | 34 |\n| strategies | 12 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 126]\nMULTICULTURAL NSW | ANNUAL REPORT 2021-2022 MULTICULTURAL NSW | ANNUAL REPORT 2021-2022\nAPPENDIX A – GRANTS AWARDED\nEmpowering and Supporting Local Communities\nCOVID-19 Grants (continued)\nOrganisation Amount $\nMaronites on Mission Australia Ltd 30,000\nMelkite Catholic Welfare Association 5,000\nMelkite Catholic Welfare Association 23,760\nMelkite Catholic Welfare Association 24,084\nMelkite Catholic Welfare Association 10,000\nMichael Hughes Foundation Ltd 30,000\nMigrante Australia of New South Wales Inc 5,000\nMindaribba Local Aboriginal Land Council 20,000\nMission Australia Housing (MAH) 22,700\nMission of Hope 5,000\nMizrachi Synagogue Bondi 5,000\nMongolian Youth Federation 14,100\nMood Active Association Incorporated 20,000\nMount Druitt Ethnic Communities Agency (MECA) 5,000\nMount Druitt Ethnic Communities Agency (MECA) 10,000\nMount Druitt Ethnic Communities Agency (MECA) 13,568\n Source: `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)`\n- [Page 32]\nAttachment 2\nEvaluation\nFramework\nNSW Settlement Strategy\nPage 1 of 4\nThe primary purpose of the evaluation is to review the NSW Settlement\nStrategy’s implementation and the extent to which it has contributed\nto achieving the intended outcomes.\n Source: `strategies/Settlement_Strategy.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/08/Settlement_Strategy.pdf)`\n- [Page 3]\nMULTICULTURAL NSW | STRATEGIC PLAN 2021-2025 MULTICULTURAL NSW | STRATEGIC PLAN 2021-2025\nCONTENTS\nFROM OUR PREMIER 1\nFROM OUR MINISTER 1\nFROM OUR CHAIR 2\nFROM OUR CEO 2\nOUR VISION 3\nOUR LEGISLATION 3\nThe Multicultural Principles 4\nOUR PRIORITIES 5\nNSW Language Services 6\nSector Capability 7\nCommunity Resilience 8\nSettlement 9\nA Shared Sense of Value 10\nOUR VALUE PROPOSITION 11\nSOCIAL COHESION AND COMMUNITY HARMONY 13\nTHE ECONOMIC BENEFITS 14\nOUR OPERATING CONTEXT 15\nBY 2025 19\nHIGHER-LEVEL OUTCOMES FOR THE STATE 21\nOUR STAKEHOLDER ENGAGEMENT 22\nOUR METRO, REGIONAL AND\nINTERJURISDICTIONAL PARTNERS\nAND STAKEHOLDERS 22\nENDNOTES 23\n Source: `other-pdfs/Strategic_Plan_2021-25_Oct-2022.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Strategic_Plan_2021-25_Oct-2022.pdf)`\n- 2021 2021 2020 2020\n$’000 $’000 $’000 $’000\nRESTRICTED ASSETS\nGrants received - unspent at year-end 1,334 1,334 518 518\nThese funds are included in Cash at bank and on hand and represent\ncontributions for the co-ordination of specific purpose community projects.\n.\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n\n### Role and Functions\n\n- [Page 71]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020\nThe agency is administered by a full-\ntime Chief Executive Officer who has\nresponsibility for its operations, staff and\nfunctions and reports to the Minister for\nMulticulturalism.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- In 2019-20,\nresponsibility for settlement throughout NSW as\nthese included:\nthe NSW Coordinator General for Settlement.\n•\nworking with the Joint Partnership Working\nGroup to evaluate additional measures\naimed at supporting refugee settlement\n34\nfunded through the 2016-17 NSW Budget\nand to design a NSW Government response\nto the impacts of COVID-19 on vulnerable\ntemporary visa holders\n•\noverseeing the Refugee Employment\nSupport Program (RESP), a $22 million\nprogram that helps refugees to obtain jobs\naligned with their skills and qualifications.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- Audit and Risk Management Statement 2019-20\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural\nNSW has internal audit and risk management processes in operation that are\ncompliant with the eight (8) core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk\nmanagement in the agency\n1.2 A risk management framework that is appropriate to the agency has been\nestablished and maintained and the framework is consistent with AS/NZS\nISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 The operation of the internal audit function is consistent with the\nInternational Standards for the Professional Practice of Internal Auditing\n143 2.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- Audit and Risk Management Statement 2020–21\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with the eight\n(8) core requirements set out in the Internal Audit and Risk Management Policy for the\nNSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the agency\n1.2 A risk management framework that is appropriate to the agency has been established and\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International Standards for\nthe Professional Practice of Internal Auditing\n2.\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n- Audit and Risk Management Statement 2021–22\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with\nthe eight (8) core requirements set out in the Internal Audit and Risk Management Policy\nfor the NSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the\nagency\n1.2 A risk management framework that is appropriate to the agency has been established\nand maintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International\nStandards for the Professional Practice of Internal Auditing\n2.\n Source: `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)`\n- The disclosures relate to\n2024 2024 2023 2023 both the consolidated entity and the parent entity.\n$’000 $’000 $’000 $’000\nThe Chief Executive Officer has overall responsibility\nfor the establishment and oversight of risk\nNet cash used on operating activities 619 619 4,706 4,706\nmanagement.\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n\n### Strategic Priorities\n\n- 80% employee engagement\nA range of initiatives promoted positive and\nsustainable health and lifestyle opportunities for\nemployees, including:\n82% job satisfaction\n• providing a seasonal flu vaccination program for\nall staff, including interpreters and translators\n82% customer service\nReconciliation Action Plan\n• promoting the Employee Assistance Program\n2023-24 (helping staff access confidential support to\n60/69 76% wellbeing navigate personal and/or work-related issues)\nMulticultural NSW’s Reconciliation Action including a new portal to access additional\nPlan (RAP) is an Innovate RAP that provides a RAP actions information and support\nframework to ensure the organisation implements\nCompleted Learning and development • access to Fitness Passport to enhance wellbeing\nmeasurable actions that help Aboriginal and Torres\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n- [Page 57]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020\nSponsorship NSW Police 2019 International\nIn 2019-20, Multicultural NSW paid or committed Student Soccer\nsponsorships that address our strategic priorities.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [Page 53]\nMULTICULTURAL NSW | ANNUAL REPORT 2021-2022 MULTICULTURAL NSW | ANNUAL REPORT 2021-2022\nSponsorship\nIn 2021-22, Multicultural NSW paid or committed sponsorships that address our strategic priorities.\n Source: `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)`\n- Through five strategic priorities, the\nSTRATEG\n2\nIC\n02\nP\n1-\nL\n20\nA\n2\nN\n5 3 Community 4 Settlement\nStrategic Plan helps understand Resilience\nSupporting longer-term communities\nthe plan brings the Multicultural\nand new arrivals to thrive in place.\n Source: `annual-reports/2022-23.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf)`\n- [Page 55]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020\nFollowing an assessment against Multicultural\nNSW’s strategic priorities, the agency supported\nthe following organisations with partnership\nexpenditure:\nSpecial Broadcasting Service (SBS) AFL NSW/ACT\nMulticultural NSW has worked closely with the The agency also provides a Partnership Grant\nSpecial Broadcasting Service (SBS) for many years. to the AFL for delivery of the Welcome Game\nIn 2019-20, we embarked upon a new three-year and Citizenship Ceremony.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- The MCF is also an opportunity for agencies to\n53 As part of the NSW Women’s Strategy Year 2\nidentify emerging issues and strategic priorities\nAction Plan, Multicultural NSW committed to:\nacross portfolio areas.\n•\nincluding women of culturally and\nCultural Diversity toolkit\nlinguistically diverse (CALD) backgrounds in\nThe Cultural Diversity Planning Toolkit was\nleadership as a theme for the MPSP – the aim\ndeveloped to help the government, non-\nis to encourage NSW Government agencies\ngovernment, corporate and not-for-profit sectors\nto increase the proportion of CALD women in\nto build cultural capacity, responsiveness and\nleadership positions\nengagement in their planning and delivery of\n•\nincluding women and girls as a priority\nservices.\ncohort for the Celebrating Diversity Project\nGrants Program in 2019 and to targeting\ncommunication about these grants at\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [Page 9]\nStrategic Priorities\n2021-2025\n1 NSW Language 2 Sector Capability\nServices\nModelling good practice and building\ncapability across sectors to meet the\nPromoting the sustainability\nneeds of diverse communities through\nand standards of an industry-\npolicy, programs and service delivery.\nleading service used across\ngovernment agencies.\n Source: `annual-reports/2022-23.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf)`\n- [Page 28]\nLearning and development Work health and wellbeing\nThe learning and development program for 2022-23 Multicultural NSW’s focus on health and wellbeing\nincluded a range of initiatives identified through continued during 2022–23, ensuring the safety,\nperformance development conversations and health and wellbeing of employees, contractors,\norganisational strategic priorities. and the community.\n Source: `annual-reports/2022-23.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf)`\n- NSW Government 1.1 Build the capacity of NSW Government to engage refugee lived experience\nagainst broad actions and mapped against the six\nsettlement planning and\nshort-term outcomes outlined in the Program Logic\nevaluation is informed by\n1.2 Embed the voice of refugee lived experience in policies and services (Figure 1, pg 15).\nlived experience\nThe priority actions are based on:\n1.3 Include people with refugee lived experience in advisory/decision making roles\n• analysis of local, national and international best-\n2.\n Source: `strategies/Settlement_Strategy.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/08/Settlement_Strategy.pdf)`\n- New and emerging communities may have other identifiers including:\nDomain Priority outcome areas identified in the NSW Settlement Strategy that encompass the\ncritical services delivered by all levels of government and the non-government sector, and • limited English language proficiency\nare interdependent with one another. • high numbers of refugees\n• low levels of formal education\nThe 10 settlement domains in the NSW Settlement Strategy are: • financial vulnerabilities\n• difficulty in finding long-term and sustainable employment.27\n• health and wellbeing\n• employment\nNew arrival Someone who was born overseas and has lived in Australia for a relatively short amount of\n• education and training\ntime (five years or less).28\n• language services\n• housing\n• civic participation\n• justice and law\n20 Centre for Public Impact, A brief introduction to...\n Source: `strategies/Settlement_Strategy.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/08/Settlement_Strategy.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- 5\n• MEETINGS WITH LEADERS FROM THE\nHUMANITARIAN AND SETTLEMENT SECTOR\nLANGUAGE SUPPORT\n42\n• TRANSLATED CONTENT IN MORE THAN LANGUAGES\n475 190,000\n• DOCUMENTS AND WORDS TRANSLATED\nSOCIAL COHESION\n• COVERED THE COST OF MULTILINGUAL TRANSLATIONS\nFOR ESSENTIAL NSW SERVICES\n• NSW COMMUNITY RESILIENCE AND\n• SUPPORTED SERVICE NSW WITH INTERPRETERS TO CONTACT RESPONSE PLAN (COMPLAN)\nAUSTRALIANS RETURNING FROM OVERSEAS TRAVEL CONVENED 5 OUT-OF-SESSION SESSIONS\n• SUPPORTED NSW HEALTH WITH INTERPRETERS\n• REMOVE HATE FROM THE DEBATE\nAT SYDNEY AIRPORT 123,000\nCAMPAIGN REACHED PEOPLE\n• SUPPORTED THE NSW’S GOVERNMENT 9,000\nAND ACHIEVED\nHELP US SAVE LIVES\nENGAGEMENTS\nADVERTISING CAMPAIGN\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [Page 82]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020 MULTICULTURAL NSW ANNUAL REPORT 2019-2020\nSTATEMENT OF COMPREHENSIVE INCOME\nFOR THE YEAR ENDED 30 JUNE 2020\nEconomic Economic Economic\nEntity Parent Entity Parent Entity\nBudget Actual Actual Actual Actual\n2020 2020 2020 2019 2019\nNotes\n$’000 $’000 $’000 $’000 $’000\nCONTINUING OPERATIONS\nExpenses excluding losses\nEmployee related expenses 2(a) 15,357 - 15,493 - 15,601\nOperating expenses 2(b) 2,305 3,013 3,013 3,880 3,880\nDepreciation and amortisation 2(c) 1,033 1,597 1,597 830 830\nGrants and subsidies 2(d) 13,893 9,239 9,239 4,883 4,883\nFinance costs 2(e) 61 42 42 - -\nPersonnel services 2(a) - 15,493 - 15,601 -\nTotal expenses excluding losses 32,649 29,384 29,384 25,194 25,194\nRevenue\nSale of goods and services 3(a) 5,150 5,150\n75 Sale of goods and services from\n3(a) 5,833 4,933 4,933\ncontracts with customers\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [Page 84]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020 MULTICULTURAL NSW ANNUAL REPORT 2019-2020\nSTATEMENT OF CHANGES IN EQUITY\nFOR THE YEAR ENDED 30 JUNE 2020\nEconomic Economic Economic\nEntity Parent Entity Parent Entity\nBudget Actual Actual Actual Actual\n2020 2020 2020 2019 2019\nNotes\n$’000 $’000 $’000 $’000 $’000\nBalance at 1 July (984) (1,082) (1,082) (402) (402)\nNet result for the year 3,642 1,753 1,753 (680) (680)\nOther comprehensive income - - - - -\nTotal other\n- - - - -\ncomprehensive income\nBalance at 30 June 2,658 671 671 (1,082) (1,082)\nMulticultural NSW's only item of equity is Accumulated Funds.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [Page 87]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020 MULTICULTURAL NSW ANNUAL REPORT 2019-2020\nNOTES TO THE FINANCIAL STATEMENTS\nf) C hanges in Accounting Policies, including new\nor revised Australian Accounting Standards\n(i) E ffective for the first time in the 2019-20 financial year\nThe accounting policies applied in 2019-20 are consistent with\nthose of the previous financial year except as a result of the\nfollowing new or revised Australian Accounting Standards that\nhave been applied for the first time in 2019-20.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- The effect of adopting AASB 15 is as follows:\nImpact on the Statement of Comprehensive Income (increase/(decrease)):\n30 June 2020\n30 June 2020 Without 30 June 2020\nWith adoption adoption Impact of\nof AASB 15 of AASB 15 AASB 15\n81 Notes $’000 $’000 $’000\nRevenue\nSale of goods and\nservices from contracts 3(a) 4,933 4,933 -\nwith customers\nGrants and other\ncontributions – Grants\n3(b) 1,653 2,080 (427)\nwith sufficiently specific\nperformance obligations\nNet result 6,586 7,013 (427)\nImpact on the Statement of Financial Position (increase/(decrease)):\n30 June 2020\n30 June 2020 Without 30 June 2020\nWith adoption adoption Impact of\nof AASB 15 of AASB 15 AASB 15\nNotes $’000 $’000 $’000\nLiabilities\nCurrent liabilities: Payables –\n10 - 256 256\nUnearned revenue\nContract liabilities 11 683 - (683)\nTotal adjustment to equity 683 256 (427)\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- These adjustments have/will controlled by Multicultural NSW.\nresulted/result in the following financial\n• i mmediately, for all other income within the\nimpacts:\nscope of AASB 1058.\n• a decrease in revenue and corresponding\nIn accordance with the transition provisions\nincrease in contract liabilities recognised in\nin AASB 1058, Multicultural NSW has\n2019-20; and\nadopted AASB 1058 retrospectively\n• a n increase in revenue and corresponding with the cumulative effect of initially\n82\ndecrease in contract liabilities in 2020-21. applying the standard at the date of initial\napplication, i.e.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- Current Assets – Receivables\nEconomic Economic\nParent Entity Parent Entity\n2020 2020 2019 2019\n$’000 $’000 $’000 $’000\nTrade receivables from contracts with customers 603 603\nSale of goods and services 551 551\nAccrued income 27 27 95 95\nLess: Allowance for expected credit losses* - - - -\nPrepayments 140 140 70 70\nGST receivable 494 494 63 63\nOther receivables - - 17 17\n1,264 1,264 796 796\n2020 2020 2019 2019\n$’000 $’000 $’000 $’000\n96\n*Movement in the Allowance for expected credit losses\nBalance at the beginning of the year - - - -\nAmounts written off during the year - - - -\nAmounts recovered during the year - - - -\nIncrease/(decrease) in allowance recognised\n- - - -\nin net result\nBalance at the end of the year - - - -\nDetails regarding credit risk of trade receivables that are neither past due\nnor impaired, are disclosed in Note 22.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- Net Result\nMulticultural NSW’s actual net result is $1.753m, a variance of $1.889m\nto the budgeted net result of $3.642m.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- This result is a product of total\nexpenses of $29.384m being lower than the budget of $32.649m by\n$3.265m, revenue of $31.347m being lower than the budget of $36.291m\nby $4.944m and other losses of $210k being unbudgeted.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [pages 122,123,124,125]\nResult\nMulticultural NSW’s actual net result is $1.753m, a variance of $1.889m\nto the budgeted net result of $3.642m.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- The net asset result is driven by:\n• t otal liabilities being $1.034m higher than the budget of $3.877m\nwhich is mainly attributable to a higher level of payables than was\noriginally anticipated and the unbudgeted level of contract liabilities\nas at the end of the reporting period; and\n• t otal assets being $953k lower than the budget of $6.535m.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- R econciliation of Net Cash Flows from\nOperating ActivitIes to Net Result\nReconciliation of net cash flows from operating activities to the net result as reported in the Statement of\nComprehensive Income as follows:\nEconomic Economic\nParent Entity Parent Entity\n2020 2020 2019 2019\n$’000 $’000 $’000 $’000\nNet cash used on operating activities 1,488 1,488 (221) (221)\nDepreciation and amortisation expense (1,597) (1,597) (830) (830)\nFinance costs (non-cash) (3) (3) - -\nImpairment loss on right-of-use assets (210) (210)\n(Increase)/decrease in provisions (202) (202) 7 7\nIncrease/(decrease) in prepayments and\n468 468 (251) (251)\nother assets\n(Increase)/decrease in payables 2,492 2,492 615 615\n117\n(Increase)/decrease in contract liabilities (683) (683)\nNet result 1,753 1,753 (680) (680)\n21.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [Page 16]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULTICULTURAL NSW | ANNUAL REPORT 2020-2021\nMULTICULTURAL NSW COVID-19 RESPONSE\nMARCH 2020 – JUNE 2021\nSupport to\nNEW & EMERGING COMMUNITIES\n• $4M for vulnerable temporary visa holders through\n34 specialist migrant and settlement NGO’s\n• $4M for the continuation of refugee programs\n• $2M for emergency relief for asylum seekers and the\nasylum seeker sector in NSW\n• supported Study NSW in securing $20M\nfor international students\nSOCIAL COHESION\n• NSW Community Resilience and Response Plan\n(COMPLAN) convened 7 out-of-session sessions\n• Remove Hate from the Debate campaign\nreached over 539,000 people and achieved\nover 37,000 engagements\n16\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n- Multicultural NSW has stepped up anti-racism In 2020–21, Multicultural NSW engaged with\nprojects such as Remove Hate from the Debate, multicultural communities and religious\nan online platform that aims to empower leaders through:\nyoung people to speak out against division.\n• 51 online Regional Advisory Council\nSince the start of the pandemic to June 2021, the (RAC) forums\nRemove Hate from the Debate campaign reached\n• 46 online forums with representatives\n539,000 people and achieved more than\nof more than 100 faiths\n37,000 engagements.\n• 24 engagements with leaders in the\nSince March 2020, the NSW Government\nhumanitarian and settlement sector\nhas run a COVID information campaign\nin more than 50 languages. • 22 forums with community groups\nand peak bodies\nThis ensures that key information about\nthe virus and vaccinations are reaching our • five joint RAC forums with more than\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $86.676 million, $49.124 million, $37.552 million, $86.259 million, $50.990 million, $35.269 million | This result is\na product of total expenses of $86.676 million being higher than the budget\nof $49.124 million by $37.552 million, revenue of $86.259 million being higher\nthan the budget of $50.990 million by $35.269 million and other net gains of\n$699,000 being higher than the budget of $122,000 by $577,000. | `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)` |\n| $57.463m, $68.602m, $11.139m, $59.133m, $70.215m, $11.082m | Contingent liabilities expenses of $57.463m being lower than the budget recognised as accruals as at the end of the Subsidies expenditure.\nand contingent assets of $68.602m by $11.139m, revenue of $59.133m reporting period.\nbeing lower than the budget of $70.215m by\nNet cash outflows from investing activities are\n$11.082m and other unbudgeted net losses of $15k. | `annual-reports/2022-23.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf)` |\n| $29.384m, $32.649m, $3.265m, $31.347m, $36.291m, $4.944m | This result is a product of total\nexpenses of $29.384m being lower than the budget of $32.649m by\n$3.265m, revenue of $31.347m being lower than the budget of $36.291m\nby $4.944m and other losses of $210k being unbudgeted. | `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)` |\n| $37.726m, $49.232m, $11.506m, $37.327m, $47.971m, $10.644m | This result is a product\nof total expenses of $37.726m being lower than the budget of $49.232m\nby $11.506m, revenue of $37.327m being lower than the budget of\n$47.971m by $10.644m and other losses of $229k being unbudgeted. | `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)` |\n| $37.552 million, $86.259 million, $50.990 million, $35.269 million, $699,000 , $122,000 | [pages 104,105,106,107]\nmillion by $37.552 million, revenue of $86.259 million being higher\nthan the budget of $50.990 million by $35.269 million and other net gains of\n$699,000 being higher than the budget of $122,000 by $577,000. | `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)` |\n| $1.849 million, $5.916 million, $1.080 million, $8.090 million, 1.849 million, 5.916 million | The net asset result is driven by:\n• t otal liabilities being $1.849 million higher than the budget of\n$5.916 million which is mainly attributable to a higher than anticipated\nlevel of contract liabilities being recognised due to a number of new\ncontracts being entered into with outstanding performance obligations\nas at the end of the reporting period; and\n• t otal assets being $1.080 million higher than the budget of $8.090 million\nwhich is main | `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)` |\n| $687,000 , $2.5 million, $1.813 million, 2.5 million, 1.813 million | Net cash outflows from investing activities are $687,000 which is lower than\nthe budget of $2.5 million by $1.813 million and is primarily attributable to lower\nthan anticipated purchases of intangible assets. | `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)` |\n| $72.492m, $76.355m, $3.863m, $72.126m, $75.537m, $3.411m | This result is a\nreporting period.\nproduct of total expenses of $72.492m being lower\nContingent liabilities\nthan the budget of $76.355m by $3.863m and\nCash flows\nMulticultural NSW had no contingent liabilities as at revenue of $72.126m being lower than the budget of\nthe end of the reporting period (2023: Nil). $75.537m by $3.411m. | `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)` |\n| $65.615m, $71.268m, $5.653m, $65.556m, $71.130m, $5.574m | This result is a product of total expenses of $65.615m being\nexpense is calculated as a multiple of the employees’\nthe end of the reporting period to defer settlement for at lower than the budget of $71.268m by $5.653m which is offest by revenue of $65.556m being\nsuperannuation contributions.\nleast 12 months after the reporting period. lower than the budget of $71.130m by $5.574m. | `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf)` |\n| $633, $2.027m, $1.394m | Contingent Liabilities $633k which is lower than the budget of $2.027m by\n$1.394m and is primarily attributable to lower than\nThe main driver for the total expenses position\nanticipated purchases of intangible assets. | `annual-reports/2022-23.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf)` |\n| $2.924m, $13.240m | The expense relating to a provision is to a higher than anticipated level of employee benefits provisions being recognised as at the\n(a) as a liability (accrued expense), after deducting presented net of any reimbursement in the Statement end of the reporting period; and\nany amount already paid; and of Comprehensive Income.\n• t otal assets being $2.924m higher than the budget of $13.240m which is mainly attributable\n(b) as an expense unless anoth | `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf)` |\n| $22 million, 22 million | In 2019-20,\nresponsibility for settlement throughout NSW as\nthese included:\nthe NSW Coordinator General for Settlement.\n•\nworking with the Joint Partnership Working\nGroup to evaluate additional measures\naimed at supporting refugee settlement\n34\nfunded through the 2016-17 NSW Budget\nand to design a NSW Government response\nto the impacts of COVID-19 on vulnerable\ntemporary visa holders\n•\noverseeing the Refugee Employment\nSupport Program (RESP), a $ | `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)` |\n| $1.034m, $3.877m, $953, $6.535m | The net asset result is driven by:\n• t otal liabilities being $1.034m higher than the budget of $3.877m\nwhich is mainly attributable to a higher level of payables than was\noriginally anticipated and the unbudgeted level of contract liabilities\nas at the end of the reporting period; and\n• t otal assets being $953k lower than the budget of $6.535m. | `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)` |\n| $1.150m, $4.533m, $1.797m, $3.929m | The net asset result is driven by:\n• t otal liabilities being $1.150m higher than the budget of $4.533m\nwhich is mainly attributable to a higher level of:\na) payables being recognised;\nb) c ontract liabilities being recognised due to a number of new\ncontracts being entered into with outstanding performance\nobligations as at the end of the reporting period; than was\noriginally anticipated.\n• t otal assets being $1.797m higher than the budget of $3 | `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)` |\n| $8.5 million, 8.5 million | [Page 40]\nMULTICULTURAL NSW \\| ANNUAL REPORT 2021-2022 MULTICULTURAL NSW \\| ANNUAL REPORT 2021-2022\nSettlement partnerships Multicultural Youth Linker\nIn the 2021-22 NSW Budget, Multicultural NSW secured The Multicultural Youth Linker program will build upon\nmore than $8.5 million over three years to support new the 2021 Youth Linker pilot that was found to have:\nand emerging communities settle and thrive in NSW. •\na chieved positive social, econom | `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)` |\n| $1.753m, $1.889m, $3.642m | Net Result\nMulticultural NSW’s actual net result is $1.753m, a variance of $1.889m\nto the budgeted net result of $3.642m. | `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)` |\n| $29.384m, $32.649m, $3.265m, $31.347m, $36.291m, $4.944m | This result is a product of total\nexpenses of $29.384m being lower than the budget of $32.649m by\n$3.265m, revenue of $31.347m being lower than the budget of $36.291m\nby $4.944m and other losses of $210k being unbudgeted. | `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)` |\n| $1.753m, $1.889m, $3.642m | [pages 122,123,124,125]\nResult\nMulticultural NSW’s actual net result is $1.753m, a variance of $1.889m\nto the budgeted net result of $3.642m. | `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)` |\n| $1.034m, $3.877m, $953, $6.535m | The net asset result is driven by:\n• t otal liabilities being $1.034m higher than the budget of $3.877m\nwhich is mainly attributable to a higher level of payables than was\noriginally anticipated and the unbudgeted level of contract liabilities\nas at the end of the reporting period; and\n• t otal assets being $953k lower than the budget of $6.535m. | `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)` |\n| $4M, $2M, $20M | [Page 16]\nMULTICULTURAL NSW \\| ANNUAL REPORT 2020-2021 MULTICULTURAL NSW \\| ANNUAL REPORT 2020-2021\nMULTICULTURAL NSW COVID-19 RESPONSE\nMARCH 2020 – JUNE 2021\nSupport to\nNEW & EMERGING COMMUNITIES\n• $4M for vulnerable temporary visa holders through\n34 specialist migrant and settlement NGO’s\n• $4M for the continuation of refugee programs\n• $2M for emergency relief for asylum seekers and the\nasylum seeker sector in NSW\n• supported Study NSW in securi | `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)` |\n\n## Key Achievements\n\n- [Page 6]\nOur impact\n$1,780,000\ninvestment in festival and events,\nin 2023-2024\nsupporting 205 festivals and 12 projects\ny\nt\ni\nn\n390\nu\n23,700\nm\ncommunity organisations\nm\nsupported through community translation assignments\ngrants programs o L completed\nC\na\nn\n22,500\n250 g\nu\ninterpreting assignments\nhours engaging with\na\nserviced\ncommunity at local events\ng\ne\nS 11,774\n91% e\nr telephone interpreting\nv\nassignments provided\nA\nof staff are proud to tell others i\nc\ng\nthey work for Multicultural NSW\ne\ne\ns\nn\n$1,200,000\nc\n80% y\ndelivered in free or\nemployee engagement in subsidised language services to\nPeople Matters Employee Survey NSW Government agencies\nThe people\nof NSW\nCensus Data 2021\nWe come from at least 52% 1 in 4 NSW 284 850,000\nAt least\n310 ancestries\nof people born overseas or with households speak a language different languages people reported that they do\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n- 80% employee engagement\nA range of initiatives promoted positive and\nsustainable health and lifestyle opportunities for\nemployees, including:\n82% job satisfaction\n• providing a seasonal flu vaccination program for\nall staff, including interpreters and translators\n82% customer service\nReconciliation Action Plan\n• promoting the Employee Assistance Program\n2023-24 (helping staff access confidential support to\n60/69 76% wellbeing navigate personal and/or work-related issues)\nMulticultural NSW’s Reconciliation Action including a new portal to access additional\nPlan (RAP) is an Innovate RAP that provides a RAP actions information and support\nframework to ensure the organisation implements\nCompleted Learning and development • access to Fitness Passport to enhance wellbeing\nmeasurable actions that help Aboriginal and Torres\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n- [Page 62]\nMMUULLTTIICCUULLTTUURRAALL NNSSWW || AANNNNUUAALL RREEPPOORRTT 22002200--22002211 MMUULLTTIICCUULLTTUURRAALL NNSSWW || AANNNNUUAALL RREEPPOORRTT 22002200--22002211\nWork health and wellbeing • s easonal flu vaccination program for all staff\nincluding interpreters and translators\nMulticultural NSW had a strong focus on health\nand wellbeing during 2020–21, a year that • E mployee Assistance Program continued\nto be offered to support the wellbeing of\nincluded an uncompromising response to ensure\nstaff and their immediate family members\nthe safety, health and wellbeing of employees,\nand promoted regularly during the year\ncontractors, and the community as we continued\nto implement systems to ensure safety in • a dditional subscription with EAP provider for a\nresponse to global pandemic including a safe dedicated domestic and family violence hotline\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n- NSW Premier's Awards\n• promoting the Employee Assistance\nProgram (which helps those who need it with\nOther learning and development opportunities\npersonal and/or work-related issues) and\nfor staff included supporting secondments or\nproviding a new portal to access additional\ntemporary transfers to other government agencies\ninformation and support\nand helping those taking on new opportunities in\nMulticultural NSW\nacting roles at higher grades. • access to Fitness Passport to enhance wellbeing\nPutting Citizens at the Centre\nwas a finalist in three\n• provision of sit-stand desks in the office.\ncategories at the 2022\nFor delivering more than $40 million of grant\nHealth and safety representatives met regularly NSW Premier’s Award. funding to over 600 organisations (informed by\nduring the year, promoted their roles across 700 consultations with community leaders), and\n Source: `annual-reports/2022-23.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf)`\n- Commitments Major variances between the original budgeted budget of $6.361m which is mainly attributable milestones not being completed;\namounts and the actual amounts disclosed in the to a higher than anticipated level of contract\n• Employee related expenditure being lower\nfinancial statements are explained below. liabilities and grants related expenditure\nCapital Commitments than anticipated;\naccruals being recognised as at the end of the\nNet result reporting period; and • Other receipts being higher than anticipated;\nMulticultural NSW had no capital commitments as at\nand is partially offset by:\nthe end of the reporting period (2022: Nil). • t otal assets being $4.784m higher than the\nMulticultural NSW’s actual net result is a surplus of budget of $8.078m which is mainly attributable • Grants and other contributions receipts being\n$1.\n Source: `annual-reports/2022-23.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf)`\n- As part of this road\nOverseas visits\nGovernment Sector Employment Act 2013.\nmap, all key policies have been reviewed and updated, focused training\nhas occurred across all business areas and a proactive approach has been\nExceptional movements in wages, salaries There was no overseas travel in 2023-24.\nimplemented to lift the agency’s cyber security risk rating.\nand allowances\nA salary increase of 4% effective in the\nfirst full pay period of July 2023 was paid in\naccordance with the Crown Employees (Public\nSector-Salaries 2022) Award.\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n- New and emerging communities may have other identifiers including:\nDomain Priority outcome areas identified in the NSW Settlement Strategy that encompass the\ncritical services delivered by all levels of government and the non-government sector, and • limited English language proficiency\nare interdependent with one another. • high numbers of refugees\n• low levels of formal education\nThe 10 settlement domains in the NSW Settlement Strategy are: • financial vulnerabilities\n• difficulty in finding long-term and sustainable employment.27\n• health and wellbeing\n• employment\nNew arrival Someone who was born overseas and has lived in Australia for a relatively short amount of\n• education and training\ntime (five years or less).28\n• language services\n• housing\n• civic participation\n• justice and law\n20 Centre for Public Impact, A brief introduction to...\n Source: `strategies/Settlement_Strategy.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/08/Settlement_Strategy.pdf)`\n- [Page 31]\nShort-term outcome 6\nNSW Government has increased infl uence in national decision-making about settlement targets, policy and outcomes\nBroad Action Action Who Status\n6.1 Formalise the role the State plays in settling refugees 6.1.1 Strengthen governance mechanism(s) to ensure Multicultural NSW In progress\nin NSW streamlined coordination of settlement planning and\ndelivery across the NSW Government\n6.1.2 Deliver emergency settlement protocols to ensure NSW NSW Premier’s Department Complete\nGovernment is prepared for emergency settlement\nscenarios\n6.2 Participate in strategic advocacy about settlement 6.2.1 Work collaboratively with other jurisdictions to address Multicultural NSW In progress\nwith the Commonwealth and other jurisdictions emerging systemic issues and opportunities to improve\nsettlement planning, including via SOSOG\n6.2.\n Source: `strategies/Settlement_Strategy.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/08/Settlement_Strategy.pdf)`\n- From our Advisory Board Chair 06\nOverview 07-09\nOur vision 08\nOur legislation 08\nHighlights from 2024-2025 09\nStrategy 10\nOperations and performance - 2024-2025 in review 11-37\nCommunity Resilience 12-15\nCommunity Engagement 16-17\nSettlement 18-23\nLanguage Services 24-27\nSector Capability 28-31\nA Shared Sense of Value 32-35\nOur People 36-37\nManagement and accountability 38-42\nAdvisory Board 39\nOur Leadership 40\nOur Functional structure 40\nSustainability 43\nFinancial performance 44-74\nAppendix - Grants awarded 75-85\nPhoto: Smoking Ceremony, Premier’s Harmony Dinner, 2025\nFront Cover Photos\nLeft: Multicultural NSW Staff Recognition Day, 2024\nTop: Lunar New Year, 2025\nRight: Sandra Morales, 2025 Arts and Culture Medal Winner\nBottom: Compact x DigiEngage, 2024\nMulticultural NSW Annual Information Statement 2024-2025 3\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf)`\n- In 2024-25 the RAP working group achieved:\n• Peer Support Training and increase the number\nAction Plan Some highlights: of Peer Support officers\nDevelopment of a NAIDOC walk – July • increasing the number of First Aid officers\n2024-25 specific RAP page 2024 - to learn about\non Multicultural places of cultural 96% flexible working • training for people managers on Managing\nTeams for Wellbeing\nNSW Intranet significance in the local\n“Yanma muday ngurrawa Yanmangun budyari (myHub) with links to area of Parramatta.\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf)`\n- [pages 25,26,27]\nrganisational structure\nAcknowledgement of Country\n• Writing in Plain English.\n• All staff completed There have been no changes to the organisational\nanti-racism training structure in 2023-24.\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n- Knowing EMERGING COMMUNITIES\nit had to move quickly,\n4\n• $ M FOR VULNERABLE TEMPORARY\nMulticultural NSW developed\nMIGRANTS AND SPECIALIST MIGRANT AND\nand implemented this $600,000\nSETTLEMENT SERVICES\ngrants program in about four\n4\nweeks. • $ M FOR THE CONTINUATION OF REFUGEE PROGRAMS\n2\nThese initiatives were in addition • $ M FOR EMERGENCY RELIEF FOR ASYLUM SEEKERS\nto the $20 million temporary AND THE ASYLUM SEEKER SECTOR IN NSW\ncrisis accommodation package • SUPPORTED STUDY NSW IN SECURING\nthat Study NSW, supported by 20\n$ M FOR INTERNATIONAL\nMulticultural NSW, secured for\nSTUDENTS\nSUPPORT TO BROADER\ninternational students.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- [Page 22]\nSustainability\nAudit and risk management statement\n2024-25 Financial Year Multicultural NSW\nI, Joseph La Posta, am of the opinion that Multicultural NSW has internal audit and risk management processes\nModern Slavery\nin operation that are, excluding the exceptions or transitional arrangements described below, compliant with the\nseven (7) Core Requirements set out in the Internal Audit and Risk Management Policy for the General Government\nNo issues were raised with Multicultural NSW by the\nSector, specifically:\nAnti-Slavery Commissioner during the financial year\nunder the Modern Slavery Act 2018.\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf)`\n- Compliance with risk management\npolicies is reviewed each quarter by the Audit & Risk Committee.\n(a) Financial instruments categories\nCarrying Carrying 118\nAmount Amount\n2020 2019\nClass Note Category $’000 $’000\nFINANCIAL ASSETS\nCash and cash equivalents 5 Amortised cost 892 147\nReceivables1 6 Amortised cost 630 663\nFINANCIAL LIABILITIES\nFinancial liabilities\nPayables2 10 measured at 840 3,182\namortised cost\nFinancial liabilities\nBorrowings 12 & 13 measured at 1,814 -\namortised cost\nNotes\n1.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [pages 125,126,127]\nthe Audit & Risk Committee.\n(a) Financial instruments categories\nCarrying Carrying 118\nAmount Amount\n2020 2019\nClass Note Category $’000 $’000\nFINANCIAL ASSETS\nCash and cash equivalents 5 Amortised cost 892 147\nReceivables1 6 Amortised cost 630 663\nFINANCIAL LIABILITIES\nFinancial liabilities\nPayables2 10 measured at 840 3,182\namortised cost\nFinancial liabilities\nBorrowings 12 & 13 measured at 1,814 -\namortised cost\nNotes\n1.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- Audit and Risk Management Statement 2019-20\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural\nNSW has internal audit and risk management processes in operation that are\ncompliant with the eight (8) core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk\nmanagement in the agency\n1.2 A risk management framework that is appropriate to the agency has been\nestablished and maintained and the framework is consistent with AS/NZS\nISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 The operation of the internal audit function is consistent with the\nInternational Standards for the Professional Practice of Internal Auditing\n143 2.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- [pages 150,151,152]\nit Charter that is consistent with the\ncontent of the ‘model charter’\nAudit and Risk Committee\n3.1 An independent Audit and Risk Committee with appropriate expertise has\nbeen established\n3.2 The Audit and Risk Committee is an advisory committee providing\nassistance to the agency head on the agency’s governance processes,\nrisk management and control frameworks, and its external accountability\nobligations\n3.3 T he Audit and Risk Committee has a Charter that is consistent with the\ncontent of the ‘model charter’\nThe Chair and members of the Audit and Risk Committee are:\nIndependent Chair, Paul Crombie (10/4/18 – 10/4/21)\nIndependent member, Gayle Ginnane (28/5/16-25/5/22)\nIndependent member, Henry Capra (10/4/18-10/4/21)\nJoseph La Posta\nChief Executive Officer\nMulticultural NSW\n30 October 2020\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- Compliance with risk management\npolicies is reviewed each quarter by the Audit & Risk Committee.\n(a) Financial instruments categories\nCarrying Carrying\nAmount Amount\n2021 2020\nClass Note Category $’000 $’000\nFINANCIAL ASSETS\nCash and cash equivalents 5 Amortised cost 1,786 892\nReceivables1 6 Amortised cost 953 630\nFINANCIAL LIABILITIES\nFinancial liabilities\nPayables2 10 measured at 1,188 840\namortised cost\nFinancial liabilities\nBorrowings 12 & 13 measured at 1,375 1,814\namortised cost\nNotes\n1.\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n- [Page 107]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULTICULTURAL NSW | ANNUAL REPORT 2020-2021\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021\nb) D erecognition of financial assets (c) Offsetting financial instruments\nand financial liabilities Financial assets and financial liabilities are\nA financial asset (or, where applicable, a part offset and the net amount is reported in the\nof a financial asset or part of a group of similar Statement of Financial Position if there is a\nfinancial assets) is derecognised when the currently enforceable legal right to offset the\ncontractual rights to the cash flows from the recognised amounts and there is an intention\nfinancial assets expire; or if Multicultural NSW to settle on a net basis, or to realise the assets\ntransfers its rights to receive cash flows from and settle the liabilities simultaneously.\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n- Audit and Risk Management Statement 2020–21\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with the eight\n(8) core requirements set out in the Internal Audit and Risk Management Policy for the\nNSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the agency\n1.2 A risk management framework that is appropriate to the agency has been established and\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International Standards for\nthe Professional Practice of Internal Auditing\n2.\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n- Compliance with risk management policies is reviewed each quarter by the Audit\nand Risk Committee.\n(a) Financial instruments categories\nCarrying Carrying\nAmount Amount\n2022 2021\nClass Note Category $’000 $’000\nFINANCIAL ASSETS\nCash and cash equivalents 6 Amortised cost 5,132 1,786\nReceivables1 7 Amortised cost 674 953\nFINANCIAL LIABILITIES\nFinancial liabilities\nPayables2 11 measured at 1,965 1,188\namortised cost\nFinancial liabilities\nBorrowings 13 & 14 measured at 161 1,375\namortised cost\nNotes\n1.\n Source: `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)`\n- [Page 108]\nMULTICULTURAL NSW | ANNUAL REPORT 2021-2022 MULTICULTURAL NSW | ANNUAL REPORT 2021-2022\nNOTES TO THE FINANCIAL STATEMENTS\nFOR THE YEAR ENDED 30 JUNE 2022\nb) D erecognition of financial assets (c) Offsetting financial instruments\nand financial liabilities Financial assets and financial liabilities are offset\nA financial asset (or, where applicable, a part and the net amount is reported in the Statement\nof a financial asset or part of a group of similar of Financial Position if there is a currently\nfinancial assets) is derecognised when the enforceable legal right to offset the recognised\ncontractual rights to the cash flows from the amounts and there is an intention to settle on a\nfinancial assets expire; or if Multicultural NSW net basis, or to realise the assets and settle the\ntransfers its rights to receive cash flows from liabilities simultaneously.\n Source: `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)`\n- Audit and Risk Management Statement 2021–22\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with\nthe eight (8) core requirements set out in the Internal Audit and Risk Management Policy\nfor the NSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the\nagency\n1.2 A risk management framework that is appropriate to the agency has been established\nand maintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International\nStandards for the Professional Practice of Internal Auditing\n2.\n Source: `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)`\n- Membership 54% employees speak a language other than English\nThe independent chair and members of the Audit and Risk Committee are:\nStatus Name Dates\nIndependent Chair Robert Lagaida 12 June 2022 – 11 June 2025\nIndependent Member Gayle Ginnane 28 May 2016 - 27 May 2024\nIndependent Member Henry Capra 13 April 2018 - 12 April 2026\nJoseph La Posta\nChief Executive Officer\nMulticultural NSW\n31 October 2023\nPhoto: Regional Engagement Summit, Wollongong 2024\n56 Multicultural NSW Annual Report 2023-2024 57\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n- 2% Not shared\n2.2 The agency head shall ensure the internal audit function operates consistent with the Compliant\nInternational Standards for Professional Practice for Internal Auditing.\nemployees speak a language\n51%*\nother than English\n2.3 The agency head shall ensure the agency has an Internal Audit Charter that is Compliant\nconsistent with the content of the ‘model charter’.\n*data taken from 2024 PMES results\nAudit and Risk Committee\nIn 2024 – 25 Multicultural NSW continued working\n3.1 The Accountable Authority shall establish and maintain efficient and effective Compliant under guidance of the Multicultural NSW Values and\narrangements for independent Audit and Risk Committee oversight to provide advice Behaviours Framework, established to describe the\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf)`\n- Membership\nThe independent chair and members of the Audit and Risk Committee are:\nStatus Name Dates\nIndependent Chair Robert Lagaida 12 June 2022 – 11 June 2026\nIndependent Member Madeleine Mattera 22 July 2024 – 21 July 2027\nIndependent Member Henry Capra 13 April 2018 - 12 April 2026\nJoseph La Posta\nChief Executive Officer\nMulticultural NSW\nOctober 2025\nPhoto: Multicultural NSW Staff thumbs up, 2025\n42 Multicultural NSW Annual Information Statement 2024-2025 43\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf)`\n\n## Corporate Values and Operating Culture\n\n- 2% Not shared\n2.2 The agency head shall ensure the internal audit function operates consistent with the Compliant\nInternational Standards for Professional Practice for Internal Auditing.\nemployees speak a language\n51%*\nother than English\n2.3 The agency head shall ensure the agency has an Internal Audit Charter that is Compliant\nconsistent with the content of the ‘model charter’.\n*data taken from 2024 PMES results\nAudit and Risk Committee\nIn 2024 – 25 Multicultural NSW continued working\n3.1 The Accountable Authority shall establish and maintain efficient and effective Compliant under guidance of the Multicultural NSW Values and\narrangements for independent Audit and Risk Committee oversight to provide advice Behaviours Framework, established to describe the\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf)`\n- [Page 102]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULTICULTURAL NSW | ANNUAL REPORT 2020-2021\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021\nRecognition and Measurement Long service leave is measured at the present\nvalue of expected future payments to be made in\nEmployee benefits and related on-costs\nrespect of services provided up to the reporting\nSalaries and wages, annual leave and sick leave\ndate.\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n- [Page 121]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020 MULTICULTURAL NSW ANNUAL REPORT 2019-2020\nNOTES TO THE FINANCIAL STATEMENTS\nRecognition and Measurement Long service leave is measured at the present\nvalue of expected future payments to be made in\nEmployee benefits and related on-costs\nrespect of services provided up to the reporting\nSalaries and wages, annual leave and sick leave\ndate.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- Audit and Risk Management Statement 2019-20\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural\nNSW has internal audit and risk management processes in operation that are\ncompliant with the eight (8) core requirements set out in the Internal Audit and\nRisk Management Policy for the NSW Public Sector, specifically:\nRisk Management Framework\n1.1 The agency head is ultimately responsible and accountable for risk\nmanagement in the agency\n1.2 A risk management framework that is appropriate to the agency has been\nestablished and maintained and the framework is consistent with AS/NZS\nISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 The operation of the internal audit function is consistent with the\nInternational Standards for the Professional Practice of Internal Auditing\n143 2.\n Source: `annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)`\n- Audit and Risk Management Statement 2020–21\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with the eight\n(8) core requirements set out in the Internal Audit and Risk Management Policy for the\nNSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the agency\n1.2 A risk management framework that is appropriate to the agency has been established and\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International Standards for\nthe Professional Practice of Internal Auditing\n2.\n Source: `annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)`\n- Audit and Risk Management Statement 2021–22\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with\nthe eight (8) core requirements set out in the Internal Audit and Risk Management Policy\nfor the NSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the\nagency\n1.2 A risk management framework that is appropriate to the agency has been established\nand maintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International\nStandards for the Professional Practice of Internal Auditing\n2.\n Source: `annual-reports/2021-22.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf)`\n- [Page 20]\nApplying a cultural diversity Submissions\nlens to policies and\nNSW Government Submission to\nprograms\nthe Commonwealth Multicultural\nFramework Review\nMulticultural NSW values the opportunity to\nwork closely with colleagues across sectors and\nIn the October 2022-23 Federal Budget, the\ncontribute to policy development and program\nAustralian Government committed $1 million over\ndesign that improves outcomes for all those in NSW.\ntwo years from 2022-23 to fund the Multicultural\nOur robust working relationships and collaboration\nFramework Review (‘the Review’).\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n- Long service leave on-costs - other - 39 - 27\nAnnual leave is not expected to be settled wholly\nLong service leave is measured at the present value\nPersonnel services 59 - 42 - before 12 months after the end of the annual of expected future payments to be made in respect\nreporting period in which the employees render\nof services provided up to the reporting date.\n Source: `annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2019-20.pdf` - annual-reports - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf\n- `annual-reports/2020-21.pdf` - annual-reports - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf\n- `annual-reports/2021-22.pdf` - annual-reports - https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf\n- `annual-reports/2022-23.pdf` - annual-reports - https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf\n- `strategies/Reconciliation-Action-Plan-2023-Screen.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2023/06/Reconciliation-Action-Plan-2023-Screen.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_ARABIC_V1R3.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_ARABIC_V1R3.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_ASSYRIAN_V1R1.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_ASSYRIAN_V1R1.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_BURMESE_V1R1.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_BURMESE_V1R1.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_DARI_V1R2.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_DARI_V1R2.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_HAKKA-CHIN_V1R2.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_HAKKA-CHIN_V1R2.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_HAZARAGI_V1R1.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_HAZARAGI_V1R1.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_KAREN_V1R2.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KAREN_V1R2.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-KURMANJI_V1R2.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-KURMANJI_V1R2.pdf\n- `strategies/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-SORANI_V1R2.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-SORANI_V1R2.pdf\n- `strategies/Settlement-Strategy_Summary_2024.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2024/02/Settlement-Strategy_Summary_2024.pdf\n- `strategies/Settlement_Strategy.pdf` - strategies - https://multicultural.nsw.gov.au/wp-content/uploads/2025/08/Settlement_Strategy.pdf\n- `pages/about.html` - pages - https://multicultural.nsw.gov.au/about-us/\n- `pages/annual-reports-index.html` - pages - https://multicultural.nsw.gov.au/about-us/annual-reports/\n- `pages/annual-reports-index__00.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf\n- `pages/annual-reports-index__01.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf\n- `pages/annual-reports-index__02.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf\n- `pages/annual-reports-index__03.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf\n- `pages/annual-reports-index__04.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf\n- `pages/annual-reports-index__05.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Annual-Report-2018-19.pdf\n- `pages/annual-reports-index__06.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_2017-18_Annual-Report_FINAL.pdf\n- `pages/annual-reports-index__07.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Annual_Report_2016-2017.pdf\n- `pages/annual-reports-index__08.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Annual_Report_2015-16.pdf\n- `pages/contact.html` - pages - https://multicultural.nsw.gov.au/contact-us/\n- `pages/homepage.html` - pages - https://multicultural.nsw.gov.au/\n- `pages/media-releases-index.html` - pages - https://multicultural.nsw.gov.au/media-releases/\n- `pages/media-releases-index__18.html` - pages - https://multicultural.nsw.gov.au/media-releases/\n- `pages/media-releases-index__19.html` - pages - https://multicultural.nsw.gov.au/media-releases/page/2/\n- `pages/media-releases-index__20.html` - pages - https://multicultural.nsw.gov.au/media-releases-by-year/2026/\n- `pages/media-releases-index__21.html` - pages - https://multicultural.nsw.gov.au/media-releases-by-year/2025/\n- `pages/media-releases-index__22.html` - pages - https://multicultural.nsw.gov.au/media-releases-by-year/2024/\n- `pages/media-releases-index__23.html` - pages - https://multicultural.nsw.gov.au/media-releases-by-year/2023/\n- `pages/media-releases-index__24.html` - pages - https://multicultural.nsw.gov.au/media-releases-by-year/archive-prior-to-1-april-2023/\n- `pages/media-releases-index__25.html` - pages - https://multicultural.nsw.gov.au/compact-grants/compact-sccr-2026-2028/\n- `pages/media-releases-index__26.html` - pages - https://multicultural.nsw.gov.au/?s=Media Releases\n- `pages/ministers.html` - pages - https://multicultural.nsw.gov.au/about-us/minister-for-multiculturalism/\n- `pages/news-latest.html` - pages - https://multicultural.nsw.gov.au/resources/news/\n- `pages/reforms-index.html` - pages - https://multicultural.nsw.gov.au/resources/policy-submissions-and-reforms/\n- `pages/reforms-index__15.html` - pages - https://multicultural.nsw.gov.au/resources/policy-submissions-and-reforms/\n- `pages/strategies-index.html` - pages - https://multicultural.nsw.gov.au/resources/multicultural-nsw-reconciliation-action-plan/\n- `pages/strategies-index__09.html` - pages - https://multicultural.nsw.gov.au/resources/multicultural-nsw-reconciliation-action-plan/\n- `pages/strategies-index__12.html` - pages - https://multicultural.nsw.gov.au/strategic-plan/\n- `pages/strategies-index__13.html` - pages - https://multicultural.nsw.gov.au/nsw-settlement-strategy/\n- `pages/strategies-index__14.html` - pages - https://multicultural.nsw.gov.au/wp-content/uploads/2023/06/Reconciliation-Action-Plan-2023-Screen.pdf\n- `pages/structure.html` - pages - https://multicultural.nsw.gov.au/organisational-structure/\n- `pages/taskforces-index.html` - pages - https://multicultural.nsw.gov.au/team/\n- `other-pdfs/Strategic_Plan_2021-25_Oct-2022.pdf` - other-pdfs - https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Strategic_Plan_2021-25_Oct-2022.pdf\n- `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf` - other-pdfs - https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf\n- `other-pdfs/Lived-Experience-Literature-and-Practice-Review-2024.pdf` - other-pdfs - https://multicultural.nsw.gov.au/wp-content/uploads/2025/01/Lived-Experience-Literature-and-Practice-Review-2024.pdf\n- `other-pdfs/LivedExperienceFramework_Summary_ARABIC_V1R1.pdf` - other-pdfs - https://multicultural.nsw.gov.au/wp-content/uploads/2025/01/LivedExperienceFramework_Summary_ARABIC_V1R1.pdf\n- `other-pdfs/LivedExperienceFramework_Summary_ASSYRIAN_V1R2.pdf` - other-pdfs - https://multicultural.nsw.gov.au/wp-content/uploads/2025/01/LivedExperienceFramework_Summary_ASSYRIAN_V1R2.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Multicultural NSW - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:30:39.570696+00:00\n**Entity ID**: S-NSW-027\n**Jurisdiction**: NSW\n**Portfolio**: \n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 56\n- Unique legislation references found: 54\n\n| Type | Count |\n|---|---:|\n| Act | 43 |\n| Order | 1 |\n| Regulation | 9 |\n| Rules | 1 |\n\n## Legislation References\n\n### Multicultural NSW Act 2000\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 24\n**Register search**: https://legislation.nsw.gov.au/search?query=Multicultural+NSW+Act+2000\n\n**Sources**:\n- `pages/reforms-index.html`\n- `pages/reforms-index__15.html`\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n- `other-pdfs/Strategic_Plan_2021-25_Oct-2022.pages.jsonl`\n- `strategies/Reconciliation-Action-Plan-2023-Screen.pages.jsonl`\n\n**Evidence contexts**:\n- al Policies and Services Program (MPSP) supports agencies to show their great work and how they plan effectively for people of different cultural, linguistic, and religious backgrounds. They also report on progress in line with the requirements set out in the\nMulticultural NSW Act 2000\n.\nNSW Government agencies supply critical services to NSW. They support the 29.3 per cent of NSW residents born overseas and the 50.3 per cent who had at least one parent born overseas.\nThe MPSP framework helps agencies to embed multicultural planning within\n Source: `pages/reforms-index.html`\n- al Policies and Services Program (MPSP) supports agencies to show their great work and how they plan effectively for people of different cultural, linguistic, and religious backgrounds. They also report on progress in line with the requirements set out in the\nMulticultural NSW Act 2000\n.\nNSW Government agencies supply critical services to NSW. They support the 29.3 per cent of NSW residents born overseas and the 50.3 per cent who had at least one parent born overseas.\nThe MPSP framework helps agencies to embed multicultural planning within\n Source: `pages/reforms-index__15.html`\n- al Advisory Councils\ncommunities, while helping ongoing dialogue\n(RACs) operate across seven regional and five\nbetween the NSW Government and leaders.\nmetropolitan areas of NSW. Established under\nMembers support strategies to build community\nSection 10 of the Multicultural NSW Act 2000, the\nharmony across religious differences, including\nRACs aim to reflect the cultural diversity of regional\nresponses to religious intolerance.\ncommunities and to serve as responsive local\nThe forum’s members reflect our rich religious networks to identify an\n Source: `annual-reports/2019-20.pages.jsonl`\n- REPORT 2019-2020\nGetting Government to think differently about\nreaching diverse audiences via service delivery\nMulticultural Policies and In 2019-20, six agencies were required to report\nServices Program progress against their multicultural plans. They\nwere:\nThe Multicultural NSW Act 2000 provides a\n•\nclear commitment to fostering a multicultural Department of Justice (now Department\nNSW. Under the Act, heads of NSW Government of Communities and Justice, or DCJ)\nagencies are accountable for implementing •\nFire and Rescue NSW\nthe Principles of\n Source: `annual-reports/2019-20.pages.jsonl`\n- rt of the Stronger Communities cluster.\nbetween NSW Government and Commonwealth Multicultural NSW provides comments in line\nGovernment agencies to improve outcomes for with the agency’s objectives stated under the\npeople who have experienced or are at risk of Multicultural NSW Act 2000. These comments\nforced marriage. regularly emphasise the need for government\nagencies to consider how they communicate and\nMulticultural NSW also sits on the NSW Female\ndeliver services to diverse communities.\nGenital Mutilation/Cutting (FGM/C) Strategic\nResp\n Source: `annual-reports/2019-20.pages.jsonl`\n\n### Government Sector Finance Act 2018\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 16\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Finance+Act+2018\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n**Evidence contexts**:\n- entity it controlled at\nthe year’s end or from time to time during the financial year.\nIn my opinion, the financial statements:\n• have been prepared in accordance with Australian Accounting Standards and the applicable\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nGovernment Sector Finance Regulation 2018 (GSF Regulation) and the Treasurer's Directions\n• presents fairly the financial position, financial performance and cash flows of Multicultural NSW\nand the consolidated entity.\nMy opinion should be read\n Source: `annual-reports/2020-21.pages.jsonl`\n- As part of my audit procedures, I found that Multicultural NSW did not have delegations from their\nresponsible Minsters to the Chief Executive Officer to incur expenditure for the 2020-21 financial year\nand therefore was non-compliant with section 5.5 of the Government Sector Finance Act 2018.\nMy opinion is not modified in respect of this matter.\nOther Information\nMulticultural NSW’s annual report for the year ended 2021 includes other information in addition to the\nfinancial statements and my Independent Auditor’s Report thereon. The Chief Execut\n Source: `annual-reports/2020-21.pages.jsonl`\n- cial Audit Services\nDelegate of the Auditor-General for New South Wales\n15 October 2021\nSYDNEY\n69\n\n[page 70]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULTICULTURAL NSW | ANNUAL REPORT 2020-2021\nSTATEMENT BY CHIEF EXECUTIVE OFFICER\nPursuant to Part 7 of the Government Sector Finance Act 2018 (GSF Act),\nI state that:\na) T he accompanying financial statements have been prepared\nin accordance with the requirements of applicable Australian\nAccounting Standards (which include Australian Accounting\nInterpretations), the Government Sector Finance Act 20\n Source: `annual-reports/2020-21.pages.jsonl`\n- entity it controlled at the year's\nend or from time to time during the financial year.\nIn my opinion, the financial statements:\n• have been prepared in accordance with Australian Accounting Standards and the applicable\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nGovernment Sector Finance Regulation 2018 (GSF Regulation) and the Treasurer's Directions\n• presents fairly MNSW's financial position, financial performance and cash flows of Multicultural\nNSW and the consolidated entity.\nMy opinion should be r\n Source: `annual-reports/2021-22.pages.jsonl`\n- for New South Wales\n7 October 2022\nSYDNEY\n67\n\n[page 70]\nMULTICULTURAL NSW | ANNUAL REPORT 2021-2022 MULTICULTURAL NSW | ANNUAL REPORT 2021-2022\nFINANCIAL STATEMENTS\nFOR THE YEAR ENDED 30 JUNE 2022\nStatement by Chief Executive Officer\nPursuant to Part 7 of the Government Sector Finance Act 2018 (GSF Act), I state that:\na) T he accompanying financial statements have been prepared in accordance with the requirements of\napplicable Australian Accounting Standards (which include Australian Accounting Interpretations),\nthe Government Sector Finance Act 20\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Government Information (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Information+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- consultation\nwith communities on specific areas of concern.\nAccess Information is available on our website. Charges for access to documents are in accordance with\nthe guidelines established by the Information and Privacy Commissioner.\nGovernment Information (Public Access) Act 2009 GIPA\nUnder section 7(3) of the Government Information (Public Access) Act 2009 (GIPA Act) Multicultural\nNSW continued to review and assess information that is in the public interest and should be made publicly\navailable.\nWe regularly identify information that\n Source: `annual-reports/2019-20.pages.jsonl`\n- is available on our website. Charges for access to documents are in accordance with\nthe guidelines established by the Information and Privacy Commissioner.\nGovernment Information (Public Access) Act 2009 GIPA\nUnder section 7(3) of the Government Information (Public Access) Act 2009 (GIPA Act) Multicultural\nNSW continued to review and assess information that is in the public interest and should be made publicly\navailable.\nWe regularly identify information that should be made publicly available and information that is pro-\nactively releas\n Source: `annual-reports/2019-20.pages.jsonl`\n- consultation\nwith communities on specific areas of concern.\nAccess Information is available on our website. Charges for access to documents are in accordance with\nthe guidelines established by the Information and Privacy Commissioner.\nGovernment Information (Public Access) Act 2009 GIPA\nUnder section 7(3) of the Government Information (Public Access) Act 2009 (GIPA Act)\nMulticultural NSW continued to review and assess information that is in the public interest and should be\nmade publicly available.\nWe regularly identify information that\n Source: `annual-reports/2020-21.pages.jsonl`\n- is available on our website. Charges for access to documents are in accordance with\nthe guidelines established by the Information and Privacy Commissioner.\nGovernment Information (Public Access) Act 2009 GIPA\nUnder section 7(3) of the Government Information (Public Access) Act 2009 (GIPA Act)\nMulticultural NSW continued to review and assess information that is in the public interest and should be\nmade publicly available.\nWe regularly identify information that should be made publicly available and information that is\npro-actively release\n Source: `annual-reports/2020-21.pages.jsonl`\n- nformation that were being\nregularly requested. Two formal applications for access to information were received under the GIPA Act.\nDetailed information is available below.\nThe following information is provided under section 125 of the Government Information (Public Access)\nAct 2009 (GIPA Act) and clause 7 of the Government Information (Public Access) Regulation 2009 f\nor the reporting period 2020-2021.\nTABLE A: NUMBER OF APPLICATIONS BY TYPE OF APPLICANT AND OUTCOME*\nAccess Access Access Information Information Refuse to Refuse to Appli\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Government Sector Employment Act 2013\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Employment+Act+2013\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- policies and practices contained in public sector\nlegislation and policy documents, namely the Crown Employees\n(Public Service Conditions of Employment) Award 2009, the\nCrown Employees (Interpreters and Translators, Multicultural NSW)\nState Award 2016 and the Government Sector Employment Act 2013.\nExceptional movements in wages and salaries and allowances\nThere were no exceptional movements recorded in employee wages,\nsalaries and allowances during 2019-20.\nIndustrial relations policy and practice\nMulticultural NSW did not appear before any industrial\n Source: `annual-reports/2019-20.pages.jsonl`\n- policies and practices contained in public sector\nlegislation and policy documents, namely the Crown Employees\n(Public Service Conditions of Employment) Award 2009, the Crown\nEmployees (Interpreters and Translators, Multicultural NSW) State\nAward 2016 and the Government Sector Employment Act 2013.\nExceptional movements in wages and salaries and allowances\nThere were no exceptional movements recorded in employee\nwages, salaries and allowances during 2020–21.\nIndustrial relations policy and practice\nMulticultural NSW did not appear before any industrial\n Source: `annual-reports/2020-21.pages.jsonl`\n- policies and practices contained in public sector legislation and policy\ndocuments, namely the Crown Employees (Public Service Conditions of Employment)\nAward 2009, the Crown Employees (Interpreters and Translators, Multicultural\nNSW) State Award 2016 and the Government Sector Employment Act 2013.\nExceptional movements in wages and salaries and allowances\nA salary increase of 2.04% effective in the first full pay period of July 2021 was paid\nin accordance with the Crown Employees (Public Sector - Salaries 2021) Award.\nNew pay rates for interpreter and\n Source: `annual-reports/2021-22.pages.jsonl`\n- during the\n(Public Service Conditions of Employment) Award\npast 12 months.\n2009, the Crown Employees (Interpreters and\nTranslators, Multicultural NSW) Award 2021 and the\nThe agency has introduced a Cyber Security Roadmap. As part of this road\nOverseas visits\nGovernment Sector Employment Act 2013.\nmap, all key policies have been reviewed and updated, focused training\nhas occurred across all business areas and a proactive approach has been\nExceptional movements in wages, salaries There was no overseas travel in 2023-24.\nimplemented to lift the agency’s\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n**Evidence contexts**:\n- nal in its capacity as an employer.\n58 Multicultural NSW Annual Report 2022-2023 Multicultural NSW Annual Report 2022-2023 59\n\n[page 31]\nPrivacy and personal Government Information\nTable A: Number of applications by type of applicant and outcome*\ninformation (Public Access) Act 2009\nAccess Access Access Information Information Refuse to Refuse to Application\nGIPA Public Access granted granted refused not held already deal with confirm/ withdrawn\nMulticultural NSW is committed to respecting in full in part in full available application de\n Source: `annual-reports/2022-23.pages.jsonl`\n- elivery. Private sector\n0 0 0 0 0 0 0 0\nbusiness\na public sector agency can request to have the\nconduct reviewed. In 2022/23, Multicultural NSW Under section 7(3) of the Government Information Not-for-profit\ndid not receive any application review information (Public Access) Act 2009 (GIPA Act) Multicultural organisations or 0 0 0 0 0 0 0 0\nunder Part 5 of the Act. NSW continued to review and assess information community groups\nthat is in the public interest and should be made\nMembers of the\npublicly available.\npublic (application by 0 0\n Source: `annual-reports/2022-23.pages.jsonl`\n- 0 0\nservice delivery.\nPrivacy and Personal Information Protection Act\nMembers of\n1988. Under Part 5 (53) of this legislation, a person Under section 7(3) of the Government Information Parliament 0 1 0 0 0 0 0 0\nwho has concerns about the conduct of a public (Public Access) Act 2009 (GIPA Act), Multicultural\nsector agency can request to have the conduct NSW continued to review and assess information Private sector 0 0 0 0 0 0 0 0\nbusiness\nreviewed. In 2022/23, Multicultural NSW did not that is in the public interest and should be made\nre\n Source: `annual-reports/2023-24.pages.jsonl`\n- al relations policy and practice service delivery.\nExecutive Advisory\nOfficer/Deputy Board Multicultural NSW did not appear before any Under section 7(3) of the Government Information\nDeputy Chief Secretary industrial tribunal in its capacity as an employer. (Public Access) Act 2009 (GIPA Act) Multicultural\nNSW continued to review and assess information\nExecutive Consultants\nOfficer that is in the public interest and should be made\nUrbis Ltd publicly available.\nTo develop an evaluation implementation plan\nInformation that should be made\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n### Public Interest Disclosures Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Interest+Disclosures+Act+1994\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- d applications 0\n\n[page 147]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020 MULTICULTURAL NSW ANNUAL REPORT 2019-2020\nAPPENDIX H\nTABLE D: CONCLUSIVE PRESUMPTION OF OVERRIDING PUBLIC INTEREST AGAINST DISCLOSURE:\nMATTERS LISTED IN SCHEDULE 1 TO ACT\nSection 31 of the Public Interest Disclosures Act 1994 requires each public authority to report information\nabout their obligations under the Act. As set out in the Public Interest Disclosures Regulation 2011, there\nwere no Public Interest Disclosures made during 2019-20.\nNumber of times\nconsideration\nused\nOverri\n Source: `annual-reports/2019-20.pages.jsonl`\n- ations 0\n128\n\n[page 129]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULTICULTURAL NSW | ANNUAL REPORT 2020-2021\nAPPENDIX H\nTABLE D: CONCLUSIVE PRESUMPTION OF OVERRIDING PUBLIC INTEREST AGAINST DISCLOSURE:\nMATTERS LISTED IN SCHEDULE 1 TO ACT\nSection 31 of the Public Interest Disclosures Act 1994 requires each public authority to report information\nabout their obligations under the Act. As set out in the Public Interest Disclosures Regulation 2011, there\nwere no Public Interest Disclosures made during 2020-2021.\nNumber of times\nconsideration\nused\nOver\n Source: `annual-reports/2020-21.pages.jsonl`\n- alid applications 0\n140\n\n[page 143]\nMULTICULTURAL NSW | ANNUAL REPORT 2021-2022 MULTICULTURAL NSW | ANNUAL REPORT 2021-2022\nTable D: Conclusive presumption of overriding public interest\nagainst disclorure: Matters listed in Schedule 1 to Act\nSection 31 of the Public Interest Disclosures Act 1994 requires each public authority to report information about their\nobligations under the Act. As set out in the Public Interest Disclosures Regulation 2011, there were no Public Interest\nDisclosures made during 2021-2022.\nNumber of times\nconsideration\nused\nOver\n Source: `annual-reports/2021-22.pages.jsonl`\n- e agency recognises the value and importance of the contributions of public officials to enhance\napplication not successful\nadministrative and management practices. We support public interest disclosures being made by public\nofficials regarding these matters. The Public Interest Disclosures Act 1994 (PID Act), section 31, requires\nResponsible and effective government 0\neach public authority to prepare an annual report on obligations under the PID Act. In accordance with\nsection 4 of the Public Interest Disclosures Regulation 2011, the following informati\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Public Interest Disclosures Regulation 2011\n\n**Type**: Regulation\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Interest+Disclosures+Regulation+2011\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- SUMPTION OF OVERRIDING PUBLIC INTEREST AGAINST DISCLOSURE:\nMATTERS LISTED IN SCHEDULE 1 TO ACT\nSection 31 of the Public Interest Disclosures Act 1994 requires each public authority to report information\nabout their obligations under the Act. As set out in the Public Interest Disclosures Regulation 2011, there\nwere no Public Interest Disclosures made during 2019-20.\nNumber of times\nconsideration\nused\nOverriding secrecy laws 0\nCabinet information 0\nExecutive Council information 0\nContempt 0\nLegal professional privilege 0\nExcluded information 0\nDocuments affec\n Source: `annual-reports/2019-20.pages.jsonl`\n- SUMPTION OF OVERRIDING PUBLIC INTEREST AGAINST DISCLOSURE:\nMATTERS LISTED IN SCHEDULE 1 TO ACT\nSection 31 of the Public Interest Disclosures Act 1994 requires each public authority to report information\nabout their obligations under the Act. As set out in the Public Interest Disclosures Regulation 2011, there\nwere no Public Interest Disclosures made during 2020-2021.\nNumber of times\nconsideration\nused\nOverriding secrecy laws 0\nCabinet information 0\nExecutive Council information 0\nContempt 0\nLegal professional privilege 0\nExcluded information 0\nDocuments aff\n Source: `annual-reports/2020-21.pages.jsonl`\n- sumption of overriding public interest\nagainst disclorure: Matters listed in Schedule 1 to Act\nSection 31 of the Public Interest Disclosures Act 1994 requires each public authority to report information about their\nobligations under the Act. As set out in the Public Interest Disclosures Regulation 2011, there were no Public Interest\nDisclosures made during 2021-2022.\nNumber of times\nconsideration\nused\nOverriding secrecy laws 0\nCabinet information 0\nExecutive Council information 0\nContempt 0\nLegal professional privilege 0\nExcluded information 0\nDocuments aff\n Source: `annual-reports/2021-22.pages.jsonl`\n- ls regarding these matters. The Public Interest Disclosures Act 1994 (PID Act), section 31, requires\nResponsible and effective government 0\neach public authority to prepare an annual report on obligations under the PID Act. In accordance with\nsection 4 of the Public Interest Disclosures Regulation 2011, the following information is provided on\nLaw enforcement and security 0\npublic interest disclosures for the period 1 July 2022 to 30 June 2023:\nIndividual rights, judicial processes and natural justice 0\nBusiness interests of agencies and other persons 0\n• N\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Annual Reports (Statutory Bodies) Act 1984\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Annual+Reports+%28Statutory+Bodies%29+Act+1984\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- it is a pleasure to submit the Annual Report\nfor the year ended 30 June 2020. This report is for presentation by the Acting\nMinister to the Parliament of New South Wales.\nThe report has been prepared in accordance with the requirements of\nthe Annual Reports (Statutory Bodies) Act 1984 and the Annual Reports\n(Statutory Bodies) Regulation 2010.\nYours sincerely\nJoseph La Posta\nChief Executive Officer\n30 October 2020\n\n[page 7]\n01\nABOUT US\n\n[page 8]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020\nFrom our Chief Executive Officer\nJoseph La Posta\nChief\n Source: `annual-reports/2019-20.pages.jsonl`\n- al NSW, it is a pleasure to submit the Annual Report\nfor the year ended 30 June 2021. This report is for presentation by the\nMinister to the Parliament of New South Wales.\nThe report has been prepared in accordance with the requirements of the\nAnnual Reports (Statutory Bodies) Act 1984 and the Annual Reports\n(Statutory Bodies) Regulation 2010.\nYours sincerely\nJoseph La Posta\nChief Executive Officer\n29 October 2021\n6\n\n[page 7]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULTICULTURAL NSW | ANNUAL REPORT 2020-2021\n01\nABOUT US\n7\n\n[page 8]\nMULT\n Source: `annual-reports/2020-21.pages.jsonl`\n- al NSW, it is a pleasure to submit the Annual Report\nfor the year ended 30 June 2022. This report is for presentation by the\nMinister to the Parliament of New South Wales.\nThe report has been prepared in accordance with the requirements of the\nAnnual Reports (Statutory Bodies) Act 1984 and the Annual Reports\n(Statutory Bodies) Regulation 2010.\nYours sincerely\nJoseph La Posta\nChief Executive Officer\n28 October 2022\n4\n\n[page 7]\nMULTICULTURAL NSW | ANNUAL REPORT 2021-2022 MULTICULTURAL NSW | ANNUAL REPORT 2021-2022\n01\nABOUT US\nImage: Multicult\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Annual Reports (Statutory Bodies) Regulation 2010\n\n**Type**: Regulation\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Annual+Reports+%28Statutory+Bodies%29+Regulation+2010\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- he year ended 30 June 2020. This report is for presentation by the Acting\nMinister to the Parliament of New South Wales.\nThe report has been prepared in accordance with the requirements of\nthe Annual Reports (Statutory Bodies) Act 1984 and the Annual Reports\n(Statutory Bodies) Regulation 2010.\nYours sincerely\nJoseph La Posta\nChief Executive Officer\n30 October 2020\n\n[page 7]\n01\nABOUT US\n\n[page 8]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020\nFrom our Chief Executive Officer\nJoseph La Posta\nChief Executive Officer\nMulticultural NSW\n1\nThis year was unpre\n Source: `annual-reports/2019-20.pages.jsonl`\n- t\nfor the year ended 30 June 2021. This report is for presentation by the\nMinister to the Parliament of New South Wales.\nThe report has been prepared in accordance with the requirements of the\nAnnual Reports (Statutory Bodies) Act 1984 and the Annual Reports\n(Statutory Bodies) Regulation 2010.\nYours sincerely\nJoseph La Posta\nChief Executive Officer\n29 October 2021\n6\n\n[page 7]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULTICULTURAL NSW | ANNUAL REPORT 2020-2021\n01\nABOUT US\n7\n\n[page 8]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021\nJoseph La Posta\nCh\n Source: `annual-reports/2020-21.pages.jsonl`\n- t\nfor the year ended 30 June 2022. This report is for presentation by the\nMinister to the Parliament of New South Wales.\nThe report has been prepared in accordance with the requirements of the\nAnnual Reports (Statutory Bodies) Act 1984 and the Annual Reports\n(Statutory Bodies) Regulation 2010.\nYours sincerely\nJoseph La Posta\nChief Executive Officer\n28 October 2022\n4\n\n[page 7]\nMULTICULTURAL NSW | ANNUAL REPORT 2021-2022 MULTICULTURAL NSW | ANNUAL REPORT 2021-2022\n01\nABOUT US\nImage: Multicultural NSW CEO, Joseph La Posta,\nwith guest Rosemary Kariuki\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Government Information (Public Access) Regulation 2009\n\n**Type**: Regulation\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Information+%28Public+Access%29+Regulation+2009\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- to information were received under the GIPA Act.\nDetailed information is available below.\nThe following information is provided under section 125 of the Government Information (Public Access)\n138\nAct 2009 (GIPA Act) and clause 7 of the Government Information (Public Access) Regulation 2009 for the\nreporting period 2019-20.\nTABLE A: NUMBER OF APPLICATIONS BY TYPE OF APPLICANT AND OUTCOME*\nRefuse to\nconfirm/\nAccess Access Access Information Refuse to\nInformation deny Application\ngranted granted refused already deal with\nnot held whether withdrawn\n Source: `annual-reports/2019-20.pages.jsonl`\n- ess to information were received under the GIPA Act.\nDetailed information is available below.\nThe following information is provided under section 125 of the Government Information (Public Access)\nAct 2009 (GIPA Act) and clause 7 of the Government Information (Public Access) Regulation 2009 f\nor the reporting period 2020-2021.\nTABLE A: NUMBER OF APPLICATIONS BY TYPE OF APPLICANT AND OUTCOME*\nAccess Access Access Information Information Refuse to Refuse to Application\ngranted granted refused not held already deal with confirm/ withdrawn\nin full i\n Source: `annual-reports/2020-21.pages.jsonl`\n- 021-2022, Multicultural NSW did not receive any access-to-information requests\nunder the Act.\nThe following information is provided under section 125 of the Government Information (Public\nAccess) Act 2009 (GIPA Act) and clause 7 of the Government Information (Public Access)\nRegulation 2009 for the reporting period 2021-2022\n139\n\n[page 142]\nMULTICULTURAL NSW | ANNUAL REPORT 2021-2022 MULTICULTURAL NSW | ANNUAL REPORT 2021-2022\nAPPENDIX H – PUBLIC ACCESS INFORMATION\nTable A: Number of applications by type of applicant and outcome*\nAccess Access A\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Privacy and Personal Information Protection Act 1998\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Privacy+and+Personal+Information+Protection+Act+1998\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- ights of all\nindividuals and take our obligations in relation to the management of\npersonal and health information seriously.\nOur Privacy Policy and Privacy Management Plan details how personal\ninformation is managed in accordance with the requirements of the\nPrivacy and Personal Information Protection Act 1998 and the Health\nRecords and Information Privacy Act 2002.\nThe Plan applies to all employees, contractors and stakeholders who have\naccess to personal information.\nThere were no internal reviews conducted by Multicultural NSW during the\nreporting year.\n137\n\n[pa\n Source: `annual-reports/2019-20.pages.jsonl`\n- ights of all\nindividuals and take our obligations in relation to the management of\npersonal and health information seriously.\nOur Privacy Policy and Privacy Management Plan details how personal\ninformation is managed in accordance with the requirements of the\nPrivacy and Personal Information Protection Act 1998 and the\nHealth Records and Information Privacy Act 2002.\nThe Plan applies to all employees, contractors and stakeholders\nwho have access to personal information.\nThere were no internal reviews conducted by Multicultural NSW\nduring the reporting year.\n126\n\n[pa\n Source: `annual-reports/2020-21.pages.jsonl`\n- ights of all individuals and take\nour obligations in relation to the management of personal and health information seriously.\nOur Privacy Policy and Privacy Management Plan details how personal information is\nmanaged in accordance with the requirements of the Privacy and Personal Information\nProtection Act 1998 (PPIP Act) and the Health Records and Information Privacy Act 2002.\nThe plan applies to all employees, contractors and stakeholders who have access to personal\ninformation.\nThere was one internal review conducted by Multicultural NSW during the reporting year\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### NSW. OUR LEGISLATION The Multicultural NSW Act 2000\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=NSW.+OUR+LEGISLATION+The+Multicultural+NSW+Act+2000\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `other-pdfs/Strategic_Plan_2021-25_Oct-2022.pages.jsonl`\n\n**Evidence contexts**:\n- 04 OUR PEOPLE AND MANAGEMENT ACTIVITIES 59\n05 FINANCIALS 63\n06 APPENDICES 113\n3\n\n[page 4]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULTICULTURAL NSW | ANNUAL REPORT 2020-2021\nOUR VISION\nOUR\nVISION\nAn inclusive, connected\nand socially cohesive\nmulticultural NSW.\nOUR\nLEGISLATION\nThe Multicultural NSW Act 2000 establishes\nMulticultural NSW as the government agency in\nNSW responsible for promoting and monitoring\nthe Multicultural Principles set out opposite.\nTHE MULTICULTURAL\nPRINCIPLES ARE THE\nPOLICY OF THE STATE\nEach public authority must observe the\nMulticultural\n Source: `annual-reports/2020-21.pages.jsonl`\n- ss\nof members of a society to cooperate with each other in order to survive and prosper.\n\n[page 6]\nMULTICULTURAL NSW | STRATEGIC PLAN 2021-2025 MULTICULTURAL NSW | STRATEGIC PLAN 2021-2025\nOUR\nVISION\nAn inclusive, connected and socially\ncohesive multicultural NSW.\nOUR\nLEGISLATION\nThe Multicultural NSW Act 2000 establishes\nMulticultural NSW as the government\nagency in NSW responsible for promoting\n3\nand monitoring the Multicultural Principles\nset out opposite.\nTHE MULTICULTURAL\nPRINCIPLES ARE THE\nPOLICY OF THE STATE\nEach public authority must\nobserve the Multicultur\n Source: `other-pdfs/Strategic_Plan_2021-25_Oct-2022.pages.jsonl`\n\n### Community Multicultural NSW Act 2000\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Community+Multicultural+NSW+Act+2000\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- y Relations Report was\nthe work of Multicultural NSW and will provide an\ntabled in both Houses of the Parliament of New\nevidence base and recommendations for a formal\nSouth Wales on 21 June 2023 under section 14 of the\nmeasure to inform future editions of the Community\nMulticultural NSW Act 2000 (the Act).\nRelations Report.\n34 Multicultural NSW Annual Report 2022-2023 Multicultural NSW Annual Report 2022-2023 35\n\n[page 19]\nSettlement\nEngagements 1 July 2022 - 30 June 2023 Engagements Number of Attendees 4\nCOMPACT Alliance engagement 4 218\nCOMPLAN eng\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Engagement Multicultural NSW Act 2000\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Engagement+Multicultural+NSW+Act+2000\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- pacity through recognising cultural diversity as an individual meetings. inclusive and respectful dialogue between the\nasset of the state. The Council is established under Section 11 of the government and faith communities.\nBetween February and June 2024, the Engagement Multicultural NSW Act 2000 as a standing committee\nTo do this the Community Engagement team Team attended 27 Multicultural NSW-funded to improve government’s relationship with faith\nNSW Partnership with\noperates and implement several programs including cultural events or festivals, man\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### NSW. Our Values The Multicultural NSW Act 2000\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=NSW.+Our+Values+The+Multicultural+NSW+Act+2000\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n\n**Evidence contexts**:\n- rtwork represents the commitment, inclusion,\ndiversity and strength between Multicultural NSW and the wider community.\n\n[page 3]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020\nOur Vision\nOur vision is for an inclusive, connected and socially cohesive\nmulticultural NSW.\nOur Values\nThe Multicultural NSW Act 2000 establishes Multicultural NSW as the\ngovernment agency in NSW responsible for promoting and monitoring\nthe multicultural principles set out below.\nAll individuals in NSW, The people of NSW are of\nirrespective of their linguistic, different linguistic, religio\n Source: `annual-reports/2019-20.pages.jsonl`\n\n### Services Program (MPSP) The Multicultural NSW Act 2000\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Services+Program+%28MPSP%29+The+Multicultural+NSW+Act+2000\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- icultural NSW works closely with our colleagues across the\nNSW Government to ensure policy development and program\ndesign meet the needs of people in our culturally, linguistically, and\nreligiously diverse society.\nMulticultural Policies and Services\nProgram (MPSP)\nThe Multicultural NSW Act 2000 establishes the MPSP Tools and Resources for\nMulticultural Principles as the policy of NSW. The Act Multicultural Planning\nmakes it the responsibility of every NSW Government\nIn 2021-22, Multicultural NSW developed the Tools\nagency to ensure its services and\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Under the Multicultural NSW Act 2000\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Under+the+Multicultural+NSW+Act+2000\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- (NSW) (‘the Act’) to determine whether\nthe policy objectives of the Act remained valid\nGovernment to ensure policy\nNSW Women’s Strategy 2023-26 and whether the terms of the Act remained\ndevelopment and program design appropriate for securing those objectives.\nUnder the Multicultural NSW Act 2000 (NSW),\nmeet the needs of people in Review of the Protocol for Homeless\nour agency is committed to promoting the\nPeople in Public Spaces\nour culturally, linguistically, and rights of people from religiously, culturally, and\nlinguistically diverse backgrounds.\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Australian Accounting Interpretations), the Government Sector Finance Act 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Australian+Accounting+Interpretations%29%2C+the+Government+Sector+Finance+Act+2018\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- ECUTIVE OFFICER\nPursuant to Part 7 of the Government Sector Finance Act 2018 (GSF Act),\nI state that:\na) T he accompanying financial statements have been prepared\nin accordance with the requirements of applicable Australian\nAccounting Standards (which include Australian Accounting\nInterpretations), the Government Sector Finance Act 2018\n(GSF Act) and the Treasurer’s Directions issued under the GSF\nAct.\nb) T hese financial statements and notes exhibit a true and\nfair view of the financial position of Multicultural NSW and\nits controlled entity as at 30 June 2021 and its financial\nperformance\n Source: `annual-reports/2020-21.pages.jsonl`\n- ecutive Officer\nPursuant to Part 7 of the Government Sector Finance Act 2018 (GSF Act), I state that:\na) T he accompanying financial statements have been prepared in accordance with the requirements of\napplicable Australian Accounting Standards (which include Australian Accounting Interpretations),\nthe Government Sector Finance Act 2018 (GSF Act) and the Treasurer’s Directions issued under the\nGSF Act.\nb) T hese financial statements and notes exhibit a true and fair view of the financial position of\nMulticultural NSW and its controlled entity as at 30 June 2022 and its financial performance\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Australian Accounting Interpretations), the Government Sector Regulation 2018\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Australian+Accounting+Interpretations%29%2C+the+Government+Sector+Regulation+2018\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- l services 2(a) - 22,552 - 16,082 -\na) The accompanying financial statements have been prepared in accordance with Total Expenses Excluding Losses 68,602 57,463 57,463 86,676 86,676\nthe requirements of applicable Australian Accounting Standards (which include\nAustralian Accounting Interpretations), the Government Sector Regulation 2018 (GSF\nRevenue\nAct) and the Treasurer’s Directions issued under the GSF Act.\nSale of goods and services from\n3(a) 6,002 5,105 5,105 3,971 3,971\ncontracts with customers\nb) T hese financial statements and notes exhibit a true and fair view of the Financial\nGrant\n Source: `annual-reports/2022-23.pages.jsonl`\n- l services 2(a) - - - 26,499 22,552\na) The accompanying financial statements have been prepared in accordance with the\nTotal expenses excluding losses 76,355 72,492 57,463 72,492 57,463\nrequirements of applicable Australian Accounting Standards (which include Australian\nAccounting Interpretations), the Government Sector Regulation 2018 and the Treasurer’s\nDirections issued under the GSF Act.\nRevenue\nb) These financial statements and notes exhibit a true and fair view of the financial position of Sale of goods and services from\n3(a) 6,013 5,120 5,105 5,120 5,105\nMulticultural NSW and its con\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Conversion Practices Ban Act 2024\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Conversion+Practices+Ban+Act+2024\n\n**Sources**:\n- `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n**Evidence contexts**:\n- ws in NSW\n(Language+ App)\nMulticultural NSW has provided translations in\nresponse to important new laws that impact our\nMulticultural NSW launched Language+ to\ncommunity. These include the Knife Crimes Act\nprovide fast and reliable access to over 200\n2024 and Conversion Practices Ban Act 2024.\ncommonly used information and instructional\nphrases in a policing context translated into 31\nlanguages. The App provides direct access to live\ninterpreters when needed.\nConnecting community Cost of living support\nwith government - Service Language Services t\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n- ed in NSW. specialised craft (for example, sewing)\nCrime) Act 2024 and refugee-led organisations techniques to create products to be sold at\nThe program which is guided by four pillars – markets or online platforms\n• Residential Tenancies Amendment Act 2024\n• Conversion Practices Ban Act 2024 • NSW Government responses to Commonwealth engagement, early childhood, English and vocational • programs that teach women practical strategies\nGovernment discussion papers pathways, enables families to access information for starting a creative small busines\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n### GSF Act), the Government Sector Finance Regulation 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=GSF+Act%29%2C+the+Government+Sector+Finance+Regulation+2018\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- end or from time to time during the financial year.\nIn my opinion, the financial statements:\n• have been prepared in accordance with Australian Accounting Standards and the applicable\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nGovernment Sector Finance Regulation 2018 (GSF Regulation) and the Treasurer's Directions\n• presents fairly the financial position, financial performance and cash flows of Multicultural NSW\nand the consolidated entity.\nMy opinion should be read in conjunction with the rest of this report.\nBasis for O\n Source: `annual-reports/2020-21.pages.jsonl`\n- end or from time to time during the financial year.\nIn my opinion, the financial statements:\n• have been prepared in accordance with Australian Accounting Standards and the applicable\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nGovernment Sector Finance Regulation 2018 (GSF Regulation) and the Treasurer's Directions\n• presents fairly MNSW's financial position, financial performance and cash flows of Multicultural\nNSW and the consolidated entity.\nMy opinion should be read in conjunction with the rest of this report.\nBasis fo\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Government Sector Finance Regulation 2024\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Finance+Regulation+2024\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n**Evidence contexts**:\n- lities for the audit of the financial statements is located at the Auditing\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nand Assurance Standards Board website at: www.auasb.gov.au/auditors_responsibilities/ar3.pdf. The\nGovernment Sector Finance Regulation 2024 (GSF Regulation) and the Treasurer's Directions\ndescription forms part of my auditor’s report.\n• presents fairly the financial position, financial performance and cash flows of MNSW and the\nconsolidated entity The scope of my audit does not include, nor provi\n Source: `annual-reports/2023-24.pages.jsonl`\n- ditor’s report.\n• have been prepared in accordance with Australian Accounting Standards and the applicable\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nThe scope of my audit does not include, nor provide assurance:\nGovernment Sector Finance Regulation 2024 (GSF Regulation) and the Treasurer's Directions\n• presents fairly the MNSW's financial performance and cash flows • that the MNSW carried out its activities effectively, efficiently and economically\n• about the assumptions used in formulating the budget figur\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n### Health Records and Information Privacy Act 2002\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Health+Records+and+Information+Privacy+Act+2002\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- to the management of\npersonal and health information seriously.\nOur Privacy Policy and Privacy Management Plan details how personal\ninformation is managed in accordance with the requirements of the\nPrivacy and Personal Information Protection Act 1998 and the Health\nRecords and Information Privacy Act 2002.\nThe Plan applies to all employees, contractors and stakeholders who have\naccess to personal information.\nThere were no internal reviews conducted by Multicultural NSW during the\nreporting year.\n137\n\n[page 145]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020 MULTIC\n Source: `annual-reports/2019-20.pages.jsonl`\n- to the management of\npersonal and health information seriously.\nOur Privacy Policy and Privacy Management Plan details how personal\ninformation is managed in accordance with the requirements of the\nPrivacy and Personal Information Protection Act 1998 and the\nHealth Records and Information Privacy Act 2002.\nThe Plan applies to all employees, contractors and stakeholders\nwho have access to personal information.\nThere were no internal reviews conducted by Multicultural NSW\nduring the reporting year.\n126\n\n[page 127]\nMULTICULTURAL NSW | ANNUAL REPORT 2020-2021 MULT\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Public Finance and Audit Act 1983\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Finance+and+Audit+Act+1983\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n\n**Evidence contexts**:\n- s a true and fair view of the financial position of Multicultural NSW as at 30 June 2020, and\nof its financial performance and its cash flows for the year then ended in accordance with\nAustralian Accounting Standards\n• is in accordance with section 41B of the Public Finance and Audit Act 1983 (PF&A Act) and the\nPublic Finance and Audit Regulation 2015\nMy opinion should be read in conjunction with the rest of this report.\nBasis for Opinion\nI conducted my audit in accordance with Australian Auditing Standards. My responsibilities under the\nstandards\n Source: `annual-reports/2019-20.pages.jsonl`\n- Financial Audit\nDelegate of the Auditor-General for New South Wales\n25 September 2020\nSYDNEY\n73\n\n[page 81]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020 MULTICULTURAL NSW ANNUAL REPORT 2019-2020\nSTATEMENT BY CHIEF EXECUTIVE OFFICER\nPursuant to section 41C (1B) of Public Finance and Audit Act 1983,\nI state that:\na) T he accompanying financial statements have been\nprepared in accordance with the requirements of\napplicable Australian Accounting Standards (which\ninclude Australian Accounting Interpretations),\nthe Public Finance & Audit Act 1983 (the Act),\n Source: `annual-reports/2019-20.pages.jsonl`\n\n### Voluntary Assisted Dying Act 2022\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Voluntary+Assisted+Dying+Act+2022\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- sectors to includes, for example:\nappropriate to everyone in our society. NSW highlighted principles relating to barriers\nmeet the needs of communities through policy,\nto participation, accessibility through high-\nleadership, programs and service delivery.\na. Voluntary Assisted Dying Act 2022\nThe Multicultural Policies and Services In 2022-23, Multicultural NSW continued to quality language services, and the importance\nProgram (‘MPSP’) provides a framework work toward reviewing and refreshing the of improving data collection regarding culturally\nb\n Source: `annual-reports/2022-23.pages.jsonl`\n- al\nI E\npublic authorities implement the Multicultural V N NSW has contributed to the development and\nR T\nPrinciples and report on progress against their E implementation of legal reforms led by other\nS\nmulticultural plans. MPSP NSW agencies. This includes:\na) Voluntary Assisted Dying Act 2022\nL\nG E\nN A b) Crimes Legislation Amendment\nIN E D (Coercive Control) Act 2022\nN R\nA S\nLP\nPI\nH\nc) Law Enforcement (Powers and Responsibilities)\nand Other Legislation Amendment\n(Knife Crime) Act 2024 (NSW).\nPhoto: CPI Training at Multicultural NSW 2024\n38 Multic\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Act), Public Finance and Audit Regulation 2015\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Act%29%2C+Public+Finance+and+Audit+Regulation+2015\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n\n**Evidence contexts**:\n- 1983,\nI state that:\na) T he accompanying financial statements have been\nprepared in accordance with the requirements of\napplicable Australian Accounting Standards (which\ninclude Australian Accounting Interpretations),\nthe Public Finance & Audit Act 1983 (the Act),\nPublic Finance and Audit Regulation 2015 and\n74\nthe Treasurer’s Directions issued under the Act.\nb) T hese financial statements and notes exhibit a true and\nfair view of the financial position of Multicultural NSW\nand its controlled entity as at 30 June 2020 and its\nfinancial performance for the yea\n Source: `annual-reports/2019-20.pages.jsonl`\n\n### Act, the Government Sector Regulation 2024\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Act%2C+the+Government+Sector+Regulation+2024\n\n**Sources**:\n- `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n**Evidence contexts**:\n- state that\nCONTINUING OPERATIONS\nthese financial statements:\nExpenses Excluding Losses\na) h ave been prepared in accordance with the Australian Accounting Standards and the\nEmployee related expenses 2(a) 28,636 28,122 26,499 - -\napplicable requirements of the Act, the Government Sector Regulation 2024 and the\nTreasurer’s Directions, and Operating expenses 2(b) 5,557 6,329 6,848 6,329 6,848\nDepreciation and amortisation 2(c) 562 423 324 423 324\nb) p resent fairly Multicultural NSW’s financial position, financial performance and cash flows\nGrants and subsidi\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n### Administrative Arrangements (Minns Ministry-Administration of Acts) Order 2023\n\n**Type**: Order\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Administrative+Arrangements+%28Minns+Ministry-Administration+of+Acts%29+Order+2023\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- and Communications\nPolicy and Education and Marketing\nGrants\nPrograms\nStephanie De Lorenzo\nOperations\nAssociate Director Settlement Information\nStrategic Projects Technology Interpreter and\nTranslator Panel\nNote: Due to change in Administrative Arrangements (Minns Ministry-Administration of Acts) Order 2023,\nthe Minister for Multiculturalism is responsible for the administration of the Multicultural NSW Act 2000 No77.\nPhoto: Staff at the Multicultural NSW Staff Summit, 2023\n14 Multicultural NSW Annual Report 2022-2023 15\n\n[page 9]\nStrategic Priorities\n2021-2025\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Ageing and NSW Domestic and Family Disability Commissioner Act 2019\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Ageing+and+NSW+Domestic+and+Family+Disability+Commissioner+Act+2019\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- ability\ncoordinated input from NSW Government\nIn 2022-23, this included the provision of policy agencies to shape the response to the eight\nsupport, including but not limited, to the following: recommendations of the Report.\nb. Submission to the review of the Ageing and\nNSW Domestic and Family Disability Commissioner Act 2019 (NSW)\nViolence Plan 2022-27\nIn late 2022, submissions were invited on the\nMulticultural NSW works closely\nreview of the Ageing and Disability Commissioner\nNSW Sexual Violence Plan 2022-27\nwith colleagues across the NSW Act 2019 (NSW) (‘the Act’) to determine\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Audit and Risk Committee the Modern Slavery Act 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Audit+and+Risk+Committee+the+Modern+Slavery+Act+2018\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- he Accountable Authority shall ensure the agency has an Internal Audit Charter that is Compliant\nconsistent with the content of the ‘model charter’.\nNo issues were raised with Multicultural NSW by the\nAnti-slavery Commissioner during the financial year under\nAudit and Risk Committee\nthe Modern Slavery Act 2018.\n3.1 T he Accountable Authority shall establish and maintain efficient and effective Compliant\narrangements for independent Audit and Risk Committee oversight to provide advice\nWorkforce diversity\nand guidance to the Accountable Authority on the agency’s gove\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Consolidated Fund. This Appropriations) Regulations 2023\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Consolidated+Fund.+This+Appropriations%29+Regulations+2023\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- layed until September\nin section 4.7(8)).\n2023. However, pursuant to section 4.10 of the GSF\n2023 2023 2022 2022\nAct, the Treasurer has authorised Ministers to spend\n$’000 $’000 $’000 $’000 On 16 June 2023, the GSF Amendment (Deemed\nspecified amounts from the Consolidated Fund. This\nAppropriations) Regulations 2023 was approved to\nauthorisation is current from 1 July 2023 until the\n(c) Acceptance by the Crown of Employee Benefits and Other Liabilities\nbring the GSF regulations in line with the above\nearlier of 30 September 2023 or enactment of the\ndeemed appropriation a\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Crimes Legislation Amendment IN E D (Coercive Control) Act 2022\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Crimes+Legislation+Amendment+IN+E+D+%28Coercive+Control%29+Act+2022\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- development and\nR T\nPrinciples and report on progress against their E implementation of legal reforms led by other\nS\nmulticultural plans. MPSP NSW agencies. This includes:\na) Voluntary Assisted Dying Act 2022\nL\nG E\nN A b) Crimes Legislation Amendment\nIN E D (Coercive Control) Act 2022\nN R\nA S\nLP\nPI\nH\nc) Law Enforcement (Powers and Responsibilities)\nand Other Legislation Amendment\n(Knife Crime) Act 2024 (NSW).\nPhoto: CPI Training at Multicultural NSW 2024\n38 Multicultural NSW Annual Report 2023-2024 Multicultural NSW Annual Report 2023-2024\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Engagement Support Marketing Information (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Engagement+Support+Marketing+Information+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n**Evidence contexts**:\n- n\nhumanitarian services in NSW. made on the request. Hence, there is no data\nCommunity Community Resilience Finance Customer Service and Communications and to report under section 125 of the Government\nOverseas visits\nEngagement Support Marketing\nInformation (Public Access) Act 2009 (GIPA Act)\nPolicy Human Resources\nNil overseas visits were undertaken in 2024-25.\nGrants Multilingual NSW Community and clause 7 of the Government Information\nSettlement Information Communications Privacy and personal information (Public Access) Regulation 20\n Source: `other-pdfs/Annual-Information-Statement-2024-25_MNSW.pages.jsonl`\n\n### Government Sector Finance Regulation 2018\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Finance+Regulation+2018\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- lities for the audit of the financial statements is located at the Auditing\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nand Assurance Standards Board website at: www.auasb.gov.au/auditors_responsibilities/ar3.pdf. The\nGovernment Sector Finance Regulation 2018 (GSF Regulation) and the Treasurer's Directions\ndescription forms part of my auditor’s report.\n• presents fairly the financial position, financial performance and cash flows of MNSW and the\nconsolidated entity The scope of my audit does not include, nor provi\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Government Sector NET CASH FLOWS FROM FINANCING ACTIVITIES Finance Act 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+NET+CASH+FLOWS+FROM+FINANCING+ACTIVITIES+Finance+Act+2018\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- classified as\nCASH FLOWS FROM FINANCING ACTIVITIES (AAS) (which include Australian Accounting operating cash flows.\nInterpretations);\nPayment of principal portion of lease liabilities - (24) (23) (24) (23)\ne) Comparative information\n• the requirements of the Government Sector\nNET CASH FLOWS FROM FINANCING ACTIVITIES Finance Act 2018 (GSF Act); and\nExcept when an AAS permits or requires\n- (24) (23) (24) (23) • Treasurer’s Directions issued under the otherwise, comparative information is presented\nGSF Act. in respect of the previous period for all amounts\nNET INCREASE/(DECREASE) IN CASH AN\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Governor Sector Employment Act 2013\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Governor+Sector+Employment+Act+2013\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n\n**Evidence contexts**:\n- e Community\nMulticultural NSW is an\nRelations Commission for a\nexecutive agency within the\nMulticultural NSW.\nDepartment of Communities\nOur Act provides for up to and Justice under Section\n15 Advisory Board members, 1 Part 2 of the Government\nappointed by the Governor Sector Employment Act 2013.\nof NSW on advice from the\nMiniste\n\n_…truncated, open the .md file for the full content._", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "An inclusive, connected and socially cohesive multicultural NSW that uses our diversity to achieve cultural and economic prosperity for all [AR p.8]", "vision_source_page": 8, "purposes": "engage with all sections of society and break down barriers to participation\nenable equitable access to services and programs\nenrich social and economic capacity through cultural diversity as an asset of our state [AR p.8]", "purposes_source_page": 8, "how_we_deliver": "Through five strategic priorities, the Strategic Plan helps brings the legislated Multicultural Principles to life [AR p.9]", "how_we_deliver_source_page": 9, "government_priorities": [ { "text": "NSW Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies", "source_page": 9 }, { "text": "Sector Capability: Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery", "source_page": 9 }, { "text": "Community Resilience: Expanding robust relationships that inspire people to foster social cohesion, unite against divisive forces and come together in times of need", "source_page": 9 }, { "text": "Settlement: Supporting longer-term communities and new arrivals to thrive in place", "source_page": 9 }, { "text": "A Shared Sense of Value: Understanding the value of cultural, religious and linguistic diversity", "source_page": 9 } ], "outcomes": [ { "name": "Outcome 1: Social Cohesion", "description": "Multicultural NSW is committed to combatting racism and hate and supporting NSW communities impacted by global events and issues [AR p.10]", "key_activities": [ "NSW Government’s $15 million Safe Places for Faith Communities Grants Program", "COMPACT Digital Youth Alliance", "Engagement with the community is a foundation of the work the organisation does to achieve a connected, socially cohesive multicultural NSW" ], "source_page": 10 }, { "name": "Outcome 2: Community Resilience", "description": "In line with COMPLAN arrangements, Multicultural NSW immediately activated its established community networks and relationships with government agencies to manage the risk to community harmony, empower community and faith leaders to de-escalate tensions and promote community harmony [AR p.21]", "key_activities": [ "NSW Faith Affairs Council", "Community Resilience and Response Plan", "Digital Community Resilience Network" ], "source_page": 21 }, { "name": "Outcome 3: Settlement", "description": "The NSW Settlement Strategy, supporting our newest Aussies, was a flagship priority, bringing together existing and new NSW Government initiatives to improve settlement outcomes for people from refugee and refugee-like backgrounds living in NSW [AR p.26]", "key_activities": [ "NSW Settlement Strategy, Revision 1 2024", "Lived Experience Framework", "Employment Initiative" ], "source_page": 26 }, { "name": "Outcome 4: Language Services", "description": "NSW NSW Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies [AR p.27]", "key_activities": [ "Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies", "Language Festival Association Incorporated", "Interpreter and Translator Panel" ], "source_page": 27 }, { "name": "Outcome 5: Sector Capability", "description": "Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery [AR p.27]", "key_activities": [ "Sector Capability: Modelling good practice and building capability across sectors to meet the needs of diverse communities through policy, programs and service delivery", "Language Services: Promoting the sustainability and standards of an industry-leading service used across government agencies", "Community Resilience: Expanding robust relationships that inspire people to foster social cohesion, unite against divisive forces and come together in times of need" ], "source_page": 27 } ], "values": [ "Cultural diversity as an asset of our state" ], "values_framework_name": "Multicultural Principles", "kpi_targets_2025_26": [ { "code": "SCE01", "measure": "Settlement outcomes for refugees", "target": "Improvement", "source_page": 28 }, { "code": "SCE02", "measure": "Number of people engaged in community resilience programs", "target": "Increase", "source_page": 28 }, { "code": "SCE03", "measure": "Percentage of community members participating in social cohesion activities", "target": "Increase", "source_page": 28 }, { "code": "SCE04", "measure": "Number of people accessing language services", "target": "Increase", "source_page": 28 }, { "code": "SCE05", "measure": "Number of people supported by sector capability initiatives", "target": "Increase", "source_page": 28 }, { "code": "SCE06", "measure": "Number of people engaged in language services", "target": "Increase", "source_page": 28 }, { "code": "SCE07", "measure": "Number of people supported by settlement initiatives", "target": "Increase", "source_page": 28 }, { "code": "SCE08", "measure": "Number of people supported by sector capability initiatives", "target": "Increase", "source_page": 28 }, { "code": "SCE09", "measure": "Number of people supported by language services", "target": "Increase", "source_page": 28 }, { "code": "SCE10", "measure": "Number of people supported by settlement initiatives", "target": "Increase", "source_page": 28 } ], "kpi_results_2024_25": [ { "code": "SCE01", "measure": "Settlement outcomes for refugees", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE02", "measure": "Number of people engaged in community resilience programs", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE03", "measure": "Percentage of community members participating in social cohesion activities", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE04", "measure": "Number of people accessing language services", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE05", "measure": "Number of people supported by sector capability initiatives", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE06", "measure": "Number of people engaged in language services", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE07", "measure": "Number of people supported by settlement initiatives", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE08", "measure": "Number of people supported by sector capability initiatives", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE09", "measure": "Number of people supported by language services", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 }, { "code": "SCE10", "measure": "Number of people supported by settlement initiatives", "result": "Partially achieved", "status": "Partially achieved", "source_page": 48 } ], "_source_urls": { "annual_report_url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Audit and Risk Management Statement 2020–21\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with the eight\n(8) core requirements set out in the Internal Audit and Risk Management Policy for the\nNSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the agency\n1.2 A risk management framework that is appropriate to the agency has been established and\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International Standards for\nthe Professional Practice of Internal Auditing\n2.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Audit and Risk Management Statement 2020–21\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with the eight\n(8) core requirements set out in the Internal Audit and Risk Management Policy for the\nNSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the agency\n1.2 A risk management framework that is appropriate to the agency has been established and\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International Standards for\nthe Professional Practice of Internal Auditing\n2.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "80% employee engagement\nA range of initiatives promoted positive and\nsustainable health and lifestyle opportunities for\nemployees, including:\n82% job satisfaction\n• providing a seasonal flu vaccination program for\nall staff, including interpreters and translators\n82% customer service\nReconciliation Action Plan\n• promoting the Employee Assistance Program\n2023-24 (helping staff access confidential support to\n60/69 76% wellbeing navigate personal and/or work-related issues)\nMulticultural NSW’s Reconciliation Action including a new portal to access additional\nPlan (RAP) is an Innovate RAP that provides a RAP actions information and support\nframework to ensure the organisation implements\nCompleted Learning and development • access to Fitness Passport to enhance wellbeing\nmeasurable actions that help Aboriginal and Torres", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "80% employee engagement\nA range of initiatives promoted positive and\nsustainable health and lifestyle opportunities for\nemployees, including:\n82% job satisfaction\n• providing a seasonal flu vaccination program for\nall staff, including interpreters and translators\n82% customer service\nReconciliation Action Plan\n• promoting the Employee Assistance Program\n2023-24 (helping staff access confidential support to\n60/69 76% wellbeing navigate personal and/or work-related issues)\nMulticultural NSW’s Reconciliation Action including a new portal to access additional\nPlan (RAP) is an Innovate RAP that provides a RAP actions information and support\nframework to ensure the organisation implements\nCompleted Learning and development • access to Fitness Passport to enhance wellbeing\nmeasurable actions that help Aboriginal and Torres", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2023-24.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Audit and Risk Management Statement 2020–21\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with the eight\n(8) core requirements set out in the Internal Audit and Risk Management Policy for the\nNSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the agency\n1.2 A risk management framework that is appropriate to the agency has been established and\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International Standards for\nthe Professional Practice of Internal Auditing\n2.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "Audit and Risk Management Statement 2020–21\nI, Joseph La Posta, CEO of Multicultural NSW, am of the opinion that Multicultural NSW\nhas internal audit and risk management processes in operation that are compliant with the eight\n(8) core requirements set out in the Internal Audit and Risk Management Policy for the\nNSW Public Sector, specifically:\nRisk Management Framework\n1.1 T he agency head is ultimately responsible and accountable for risk management in the agency\n1.2 A risk management framework that is appropriate to the agency has been established and\nmaintained and the framework is consistent with AS/NZS ISO 31000:2009\nInternal Audit Function\n2.1 An internal audit function has been established and maintained\n2.2 T he operation of the internal audit function is consistent with the International Standards for\nthe Professional Practice of Internal Auditing\n2.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2020-21.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "[Page 14]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020\nOur Functional Structure\nOur Senior\nPremier\nof Leadership\nNSW\nTeam\nMinister for\nMulticulturalism Joseph La Posta\nChief Executive Officer\nGeorge Bisas\nDirector, Language Services\nChief Advisory Ross Hawkey\nExecutive\nBoard\nOfficer Director, Corporate, CFO/CIO\n(until 28 February 2020)\nRegional Catherine Davies\nAdvisory Acting Director, Corporate\nCouncils\nMegan Lancaster\n7 Director, Community\nEngagement (until\n3 February 2020)\nMalcolm Haddon\nActing Director,\nPolicy\nCommunity Language Community Engagement\nEngagement Settlement & Services Corporate and Community Resilience\nBriefings\nAssociate Director,\nCommunity Resilience\n• Community • Multicultural • Interpreting • Finance Janine Shamley\nEngagement Policies and Acting Director,\n• Translations • Human\n• Regional Services Resources Communications and Grants\nProgram • MediaLink", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "[Page 14]\nMULTICULTURAL NSW ANNUAL REPORT 2019-2020\nOur Functional Structure\nOur Senior\nPremier\nof Leadership\nNSW\nTeam\nMinister for\nMulticulturalism Joseph La Posta\nChief Executive Officer\nGeorge Bisas\nDirector, Language Services\nChief Advisory Ross Hawkey\nExecutive\nBoard\nOfficer Director, Corporate, CFO/CIO\n(until 28 February 2020)\nRegional Catherine Davies\nAdvisory Acting Director, Corporate\nCouncils\nMegan Lancaster\n7 Director, Community\nEngagement (until\n3 February 2020)\nMalcolm Haddon\nActing Director,\nPolicy\nCommunity Language Community Engagement\nEngagement Settlement & Services Corporate and Community Resilience\nBriefings\nAssociate Director,\nCommunity Resilience\n• Community • Multicultural • Interpreting • Finance Janine Shamley\nEngagement Policies and Acting Director,\n• Translations • Human\n• Regional Services Resources Communications and Grants\nProgram • MediaLink", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Catherine Davies, Acting Director, Corporate with staff\nPerformance measurement\nmembers Aziz Haque (artist) and Prue Howe\nWe assess our performance through and against:\n•\nthe Strategic Plan and our strategic priorities\nCOVID-19\n•\nsurveys\nOur workforce quickly responded to disruption\n•\nenterprise risk management caused by the coronavirus pandemic.\n•\nindependent evaluation.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Catherine Davies, Acting Director, Corporate with staff\nPerformance measurement\nmembers Aziz Haque (artist) and Prue Howe\nWe assess our performance through and against:\n•\nthe Strategic Plan and our strategic priorities\nCOVID-19\n•\nsurveys\nOur workforce quickly responded to disruption\n•\nenterprise risk management caused by the coronavirus pandemic.\n•\nindependent evaluation.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2019-20.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 10]\nMMUULLTTIICCUULLTTUURRAALL NNSSWW || SSTTRRAATTEEGGIICC PPLLAANN 22002211--22002255\nSECTOR\nCAPABILITY\nRefugee Youth Policy Initiative Cross-Sector Workshop\nModelling good practice and building\n7\ncapability across sectors to meet the\nneeds of diverse communities through\npolicy, programs and service delivery.\n•\nWe will work closely with our colleagues across l everage Multicultural NSW grants\nsectors to identify where we can contribute to programs to deliver on our priority areas\npolicy development and program design that and community needs\nimprove outcomes for all the people of NSW. •\ngrow strategic partnerships with key\nA key priority will be to build the capability of\ngovernment agencies that put people at\ngovernment and non-government workplaces\nthe centre of policy, program and service\nthrough tailored training and advice that bring\ndelivery reform", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/Strategic_Plan_2021-25_Oct-2022.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Strategic_Plan_2021-25_Oct-2022.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 10]\nMMUULLTTIICCUULLTTUURRAALL NNSSWW || SSTTRRAATTEEGGIICC PPLLAANN 22002211--22002255\nSECTOR\nCAPABILITY\nRefugee Youth Policy Initiative Cross-Sector Workshop\nModelling good practice and building\n7\ncapability across sectors to meet the\nneeds of diverse communities through\npolicy, programs and service delivery.\n•\nWe will work closely with our colleagues across l everage Multicultural NSW grants\nsectors to identify where we can contribute to programs to deliver on our priority areas\npolicy development and program design that and community needs\nimprove outcomes for all the people of NSW. •\ngrow strategic partnerships with key\nA key priority will be to build the capability of\ngovernment agencies that put people at\ngovernment and non-government workplaces\nthe centre of policy, program and service\nthrough tailored training and advice that bring\ndelivery reform", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "other-pdfs/Strategic_Plan_2021-25_Oct-2022.pdf (https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Strategic_Plan_2021-25_Oct-2022.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] } ], "legislation_administered": [], "artifacts": [ { "category": "annual-reports", "year": "2023-24", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "file": "annual-reports/2023-24.pdf", "bytes": 10863655, "link_text": "Annual Report 2023-24 This year, Multicultural NSW has focused on building cohesion through our commitment to shape a society that celebrates diversity, fosters" }, { "category": "annual-reports", "year": "2022-23", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2023/11/Multicultural-NSW_Annual-Report-2023.pdf", "file": "annual-reports/2022-23.pdf", "bytes": 11390562, "link_text": "Annual Report 2022-23 This year, Multicultural NSW has focused on empowering our newest arrivals in NSW with the development of the NSW Settlement Strategy. Equ" }, { "category": "annual-reports", "year": "2021-22", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2023/01/2021-22-Multicultural-NSW-Annual-Report.pdf", "file": "annual-reports/2021-22.pdf", "bytes": 10142790, "link_text": "Annual Report 2021-22 A year ago, the NSW Government was grappling with the highly contagious Delta strain of the COVID-19 virus. To support the most vulnerable" }, { "category": "annual-reports", "year": "2020-21", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural-NSW-Annual-Report-2020-2021_-171220-21_WEB-4.pdf", "file": "annual-reports/2020-21.pdf", "bytes": 8241036, "link_text": "Annual Report 2020-21 This year was another unprecedented year for the agency and the state. The year has brought out the remarkable resilience and strength of " }, { "category": "annual-reports", "year": "2019-20", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Multicultural_NSW_Annual_Report.pdf", "file": "annual-reports/2019-20.pdf", "bytes": 20933483, "link_text": "Annual Report 2019-20 This year was unprecedented. It was a journey for both the agency and the communities we serve; one filled with numerous challenges, but a" }, { "category": "strategies", "year": "2023", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2023/06/Reconciliation-Action-Plan-2023-Screen.pdf", "file": "strategies/Reconciliation-Action-Plan-2023-Screen.pdf", "bytes": 12364508, "link_text": "Our Reconciliation Action Plan (RAP) – reinforces our commitment to supporting reconciliation. Our RAP goals are to incorporate the teachings, learning and cult" }, { "category": "strategies", "year": "2025", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2025/08/Settlement_Strategy.pdf", "file": "strategies/Settlement_Strategy.pdf", "bytes": 7641444, "link_text": "View the NSW Settlement Strategy" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/02/Settlement-Strategy_Summary_2024.pdf", "file": "strategies/Settlement-Strategy_Summary_2024.pdf", "bytes": 791062, "link_text": "View the NSW Settlement Strategy Summary" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_ARABIC_V1R3.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_ARABIC_V1R3.pdf", "bytes": 292726, "link_text": "Arabic" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_ASSYRIAN_V1R1.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_ASSYRIAN_V1R1.pdf", "bytes": 321396, "link_text": "Assyrian" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_BURMESE_V1R1.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_BURMESE_V1R1.pdf", "bytes": 416913, "link_text": "Burmese" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_DARI_V1R2.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_DARI_V1R2.pdf", "bytes": 307459, "link_text": "Dari" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_HAKKA-CHIN_V1R2.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_HAKKA-CHIN_V1R2.pdf", "bytes": 259983, "link_text": "Hakka Chin" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_HAZARAGI_V1R1.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_HAZARAGI_V1R1.pdf", "bytes": 288435, "link_text": "Hazaragi" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KAREN_V1R2.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_KAREN_V1R2.pdf", "bytes": 375577, "link_text": "Karen" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-KURMANJI_V1R2.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-KURMANJI_V1R2.pdf", "bytes": 295986, "link_text": "Kurdish Kurmanji" }, { "category": "strategies", "year": "2024", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/03/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-SORANI_V1R2.pdf", "file": "strategies/Q240247_Settlement-Strategy-Summary_FEB24_KURDISH-SORANI_V1R2.pdf", "bytes": 314488, "link_text": "Kurdish Sorani" }, { "category": "other-pdfs", "year": "2024-25", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2025/11/Annual-Information-Statement-2024-25_MNSW.pdf", "file": "other-pdfs/Annual-Information-Statement-2024-25_MNSW.pdf", "bytes": 7756920, "link_text": "Annual Information Statement - 2024-25 Ongoing global conflicts have continued to affect community relations in NSW. This financial year, Multicultural NSW has " }, { "category": "other-pdfs", "year": "2022", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2022/11/Strategic_Plan_2021-25_Oct-2022.pdf", "file": "other-pdfs/Strategic_Plan_2021-25_Oct-2022.pdf", "bytes": 5471681, "link_text": "Please read the full report here" }, { "category": "other-pdfs", "year": "2025", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2025/01/Lived-Experience-Literature-and-Practice-Review-2024.pdf", "file": "other-pdfs/Lived-Experience-Literature-and-Practice-Review-2024.pdf", "bytes": 332507, "link_text": "Lived Experience Literature and Practice review" }, { "category": "other-pdfs", "year": "2025", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2025/01/LivedExperienceFramework_Summary_ARABIC_V1R1.pdf", "file": "other-pdfs/LivedExperienceFramework_Summary_ARABIC_V1R1.pdf", "bytes": 207508, "link_text": "Arabic" }, { "category": "other-pdfs", "year": "2025", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2025/01/LivedExperienceFramework_Summary_ASSYRIAN_V1R2.pdf", "file": "other-pdfs/LivedExperienceFramework_Summary_ASSYRIAN_V1R2.pdf", "bytes": 222354, "link_text": "Assyrian" } ], "_meta": { "snapshot_built_at": "2026-05-13T11:02:55+00:00", "strategy_brief_meta": { "model": "nova-micro", "folder": "Multicultural-NSW", "annual_report": { "file": "annual-reports\\2023-24.txt", "url": "https://multicultural.nsw.gov.au/wp-content/uploads/2024/11/Multicultural-NSW-Annual-Report-2023-24.pdf", "year": "2023-24" }, "corporate_plan": { "file": null, "url": "", "year": null }, "usage": { "input_tokens": 34801, "output_tokens": 2036, "total_tokens": 36837, "model": "nova-micro" }, "cost_usd": 0.0015030750000000002, "elapsed_seconds": 31.11, "generated_at": "2026-05-13T04:06:43+00:00" }, "ideas_manifest": { "entity_id": "S-NSW-027", "entity_name": "Multicultural NSW", "folder_name": "Multicultural-NSW", "generated_at": "2026-05-09T23:06:10.877707+00:00", "idea_count": 12, "markdown": "ideas/Multicultural-NSW_ideas.md", "jsonl": "ideas/ideas.jsonl", "inputs": [ "Multicultural-NSW_strategy-overview.md", "strategy-evidence.json", "global-intelligence/source-manifest.json" ] }, "global_intel_meta": null } }