{ "entity_id": "S-NSW-031", "folder": "NSW-State-Emergency-Service", "name": "NSW State Emergency Service", "type": "Statutory Authority", "jurisdiction": "NSW", "portfolio": "Stronger Communities", "website": "https://www.ses.nsw.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 22, "n_kpi_targets": 5, "n_kpi_results": 5, "n_outcomes": 3, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "Saving lives and creating safer communities\n\nƒ Saving lives - There is nothing more important than the lives around us and saving those who require our assistance.\nƒ Creating safer communities - Supporting communities in preparation for, and during flood, storm and tsunami. The community is at the heart of everything we do. We want to work with communities so they can recognise their risks and build resilience [AR p.10]", "official_site_url": "https://www.ses.nsw.gov.au/", "source_documents": [ { "type": "annual_report", "title": "NSW SES annual report 2024-2025", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "NSW SES annual report 2023-2024", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "NSW SES annual report 2015-2016", "url": "https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf", "period": "2015-16", "confidence": "high" }, { "type": "annual_report", "title": "NSW SES annual report 2014-2015", "url": "https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf", "period": "2014-15", "confidence": "high" }, { "type": "annual_report", "title": "NSW SES annual report 2013-2014", "url": "https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf", "period": "2013-14", "confidence": "high" }, { "type": "strategie", "title": "When to call 132 500 DL Flyer", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/2025-when-to-call-dl-digital-accessible.pdf", "period": "2025", "confidence": "medium" }, { "type": "strategie", "title": "Pets emergency plan and grab and go bag fact sheet download", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/pets-emergency-plan-x-grab-go-a4-factsheet-digital-1.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "NSW SES Emergency Kit Checklist flyer download", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/emergency-checklist-digital.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read Emergency Checklist open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-emergency-checklist-digital-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read Flood Warnings open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-flood-warnings-digital-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read Before a Flood open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-getting-ready-for-a-flood-digital-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read During a Flood open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-during-a-flood-digital-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read After a Flood open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-what-to-do-after-a-flood-digital-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read Storm Warnings open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-emergency-warnings-for-storms-digital-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read Before a Storm open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-getting-ready-for-a-storm-digital-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read During a Storm open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-when-there-is-a-storm-digital-accessible.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Easy Read After a Storm open_in_new east", "url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-what-to-do-after-a-storm-digital-accessible.pdf", "period": null, "confidence": "medium" } ], "purpose": { "text": "Saving lives and creating safer communities\n\nƒ Saving lives - There is nothing more important than the lives around us and saving those who require our assistance.\nƒ Creating safer communities - Supporting communities in preparation for, and during flood, storm and tsunami. The community is at the heart of everything we do. We want to work with communities so they can recognise their risks and build resilience [AR p.10]", "source_url": "", "source_page": 10, "source_deep_url": "" }, "vision": { "text": "A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response [AR p.10]", "source_url": "", "source_page": 10, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Strategic Priority 1 – Our People", "description": "Strategic Priority 1 – Our People", "source_url": "", "source_page": 18, "source_deep_url": "" }, { "title": "Strategic Priority 2 – Our Community", "description": "Strategic Priority 2 – Our Community", "source_url": "", "source_page": 18, "source_deep_url": "" }, { "title": "Strategic Priority 3 – Our Capability", "description": "Strategic Priority 3 – Our Capability", "source_url": "", "source_page": 18, "source_deep_url": "" } ], "values": [ { "name": "TRUST", "description": "", "source_url": "", "source_page": null }, { "name": "ACCOUNTABILITY", "description": "", "source_url": "", "source_page": null }, { "name": "RESPECT", "description": "", "source_url": "", "source_page": null }, { "name": "PROFESSIONALISM", "description": "", "source_url": "", "source_page": null }, { "name": "SAFETY", "description": "", "source_url": "", "source_page": null }, { "name": "INTEGRITY", "description": "", "source_url": "", "source_page": null }, { "name": "SERVICE", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Strategic Priority 1 – Our People", "description": "Our Goals\n\n1.1 Embed our safe, inclusive and ethical culture\nƒ Invest in mental health and wellbeing strategies to support our members as they operate in an increasingly complex environment\nƒ Embed ethical, inclusive and values-led behaviours, recognising we aspire to be as diverse as the communities we represent and serve\nƒ Enhance our organisational approach to safety, continuous learning and empowerment\n\n1.2 Enhance our own capabilities and behaviours\nƒ Deliver leadership, command and management programs to develop and support current and future leaders\nƒ Ensure talent and succession planning is developed and embedded\nƒ Provide opportunities for professional and personal skills development for our people\nƒ Demonstrate accountability and good governance across our service\n\n1.3 Promote our volunteering ethos\nƒ Deliver a contemporary volunteering strategy that positions us for the future by continually improving how we recruit, retain and recognise all our members\nƒ Identify ways to promote greater connectivity, trust and collaboration across all areas of our service [AR p.18]", "activities": [ "Invest in mental health and wellbeing strategies", "Embed ethical, inclusive and values-led behaviours", "Enhance our organisational approach to safety, continuous learning and empowerment", "Deliver leadership, command and management programs", "Ensure talent and succession planning is developed and embedded", "Provide opportunities for professional and personal skills development", "Demonstrate accountability and good governance" ], "source_url": "", "source_page": 18, "source_deep_url": "" }, { "name": "Strategic Priority 2 – Our Community", "description": "Our Goals\n\n2.1 Build on existing community resilience through targeted needs-based community engagement\nƒ Update and implement our community engagement strategy\nƒ Further develop and implement a consistent approach to prioritising engagement activities\n\n2.2 Deliver a contemporary and collaborative approach to flood planning and preparedness\nƒ Implement a contemporary community-focused flood planning framework\nƒ Prioritise the review and update of existing flood plans\nƒ Engage with consent and planning authorities to influence development decisions in key flood-prone areas\n\n2.3 Raise the profile of NSW SES through effective public promotion and dissemination of information\nƒ Review, develop and distribute tailored and timely information and warnings using contemporary approaches\nƒ Partner with agencies to improve the delivery of targeted public information and awareness campaigns\nƒ Implement media messaging that focuses on the mission of the NSW SES [AR p.18]", "activities": [ "Update and implement our community engagement strategy", "Prioritise engagement activities", "Implement a contemporary community-focused flood planning framework", "Prioritise the review and update of existing flood plans", "Engage with consent and planning authorities", "Review, develop and distribute tailored and timely information and warnings", "Partner with agencies to improve the delivery of targeted public information and awareness campaigns", "Implement media messaging" ], "source_url": "", "source_page": 18, "source_deep_url": "" }, { "name": "Strategic Priority 3 – Our Capability", "description": "Our Goals\n\n3.1 Strengthen capability to remain ready and equipped to manage emergencies\nƒ Enhance training to strengthen our capability as the combat agency for flood, storm and tsunami\nƒ Implement risk-based targeted development and skill retention pathways for members\nƒ Make informed capital investments and develop strategic facilities and equipment management plans to support a collaborative, technology-driven future\nƒ Ensure we are future ready through sustainable resource planning and efficient asset management\nƒ Embed the Capability Framework and implement improved capability planning processes\n\n3.2 Enhance systems and processes so they are responsive, integrated and efficient\nƒ Enable members through technology that enhances the way they access and use information\nƒ Ensure our integrated systems and processes are contemporary, compliant, fit for purpose, secure and easily adaptable to change\nƒ Ensure our policies and procedures are focused on the end user and aligned with our systems and processes [AR p.19]", "activities": [ "Enhance training", "Implement risk-based targeted development", "Make informed capital investments", "Ensure we are future ready", "Embed the Capability Framework", "Enable members through technology", "Ensure our systems and processes are contemporary", "Ensure our policies and procedures are focused on the end user" ], "source_url": "", "source_page": 19, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Number of flood rescues", "target": "800", "latest_result": "900", "status": "Achieved", "target_source_url": "", "target_source_page": 24, "result_source_url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf", "result_source_page": 24 }, { "code": "CCE02", "measure": "Number of severe weather incidents responded to", "target": "10,000", "latest_result": "11,000", "status": "Achieved", "target_source_url": "", "target_source_page": 24, "result_source_url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf", "result_source_page": 24 }, { "code": "CCE03", "measure": "Number of community engagement events", "target": "700", "latest_result": "650", "status": "Partially achieved", "target_source_url": "", "target_source_page": 24, "result_source_url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf", "result_source_page": 24 }, { "code": "CCE04", "measure": "Percentage of community members trained in flood preparedness", "target": "75%", "latest_result": "70%", "status": "Partially achieved", "target_source_url": "", "target_source_page": 24, "result_source_url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf", "result_source_page": 24 }, { "code": "CCE05", "measure": "Number of partnerships established", "target": "150", "latest_result": "140", "status": "Achieved", "target_source_url": "", "target_source_page": 24, "result_source_url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf", "result_source_page": 24 } ], "document_alignment_terms": { "must_support": [ "Saving lives and creating safer communities\n\nƒ Saving lives - There is nothing more important than the lives around us and saving those who require our assistance.\nƒ Creating safer", "A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response [AR p.10]", "Strategic Priority 1 – Our People", "Strategic Priority 2 – Our Community", "Strategic Priority 3 – Our Capability" ], "watch_terms": [ "Number of flood rescues", "Number of severe weather incidents responded to", "Number of community engagement events", "Percentage of community members trained in flood preparedness", "Number of partnerships established" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# NSW State Emergency Service — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)\n\n## Vision\n\n> A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response [AR p.10](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=10) [CP p.10]\n\n## Our purpose / purposes\n\n> Saving lives and creating safer communities\n\nƒ Saving lives - There is nothing more important than the lives around us and saving those who require our assistance.\nƒ Creating safer communities - Supporting communities in preparation for, and during flood, storm and tsunami. The community is at the heart of everything we do. We want to work with communities so they can recognise their risks and build resilience [AR p.10](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=10) [CP p.10]\n\n## How we deliver\n\n> Everything we do at NSW SES is underpinned by our values: TRUST ACCOUNTABILITY RESPECT PROFESSIONALISM SAFETY AND INTEGRITY AND SERVICE [AR p.10](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=10) [CP p.10]\n\n## Government priorities for this department\n\n- Strategic Priority 1 – Our People [CP p.18]\n- Strategic Priority 2 – Our Community [CP p.18]\n- Strategic Priority 3 – Our Capability [CP p.18]\n\n## Outcomes\n\n### Strategic Priority 1 – Our People\nOur Goals\n\n1.1 Embed our safe, inclusive and ethical culture\nƒ Invest in mental health and wellbeing strategies to support our members as they operate in an increasingly complex environment\nƒ Embed ethical, inclusive and values-led behaviours, recognising we aspire to be as diverse as the communities we represent and serve\nƒ Enhance our organisational approach to safety, continuous learning and empowerment\n\n1.2 Enhance our own capabilities and behaviours\nƒ Deliver leadership, command and management programs to develop and support current and future leaders\nƒ Ensure talent and succession planning is developed and embedded\nƒ Provide opportunities for professional and personal skills development for our people\nƒ Demonstrate accountability and good governance across our service\n\n1.3 Promote our volunteering ethos\nƒ Deliver a contemporary volunteering strategy that positions us for the future by continually improving how we recruit, retain and recognise all our members\nƒ Identify ways to promote greater connectivity, trust and collaboration across all areas of our service [AR p.18](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=18) [CP p.18]\n\n**Key activities:**\n- Invest in mental health and wellbeing strategies\n- Embed ethical, inclusive and values-led behaviours\n- Enhance our organisational approach to safety, continuous learning and empowerment\n- Deliver leadership, command and management programs\n- Ensure talent and succession planning is developed and embedded\n- Provide opportunities for professional and personal skills development\n- Demonstrate accountability and good governance\n\n### Strategic Priority 2 – Our Community\nOur Goals\n\n2.1 Build on existing community resilience through targeted needs-based community engagement\nƒ Update and implement our community engagement strategy\nƒ Further develop and implement a consistent approach to prioritising engagement activities\n\n2.2 Deliver a contemporary and collaborative approach to flood planning and preparedness\nƒ Implement a contemporary community-focused flood planning framework\nƒ Prioritise the review and update of existing flood plans\nƒ Engage with consent and planning authorities to influence development decisions in key flood-prone areas\n\n2.3 Raise the profile of NSW SES through effective public promotion and dissemination of information\nƒ Review, develop and distribute tailored and timely information and warnings using contemporary approaches\nƒ Partner with agencies to improve the delivery of targeted public information and awareness campaigns\nƒ Implement media messaging that focuses on the mission of the NSW SES [AR p.18](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=18) [CP p.18]\n\n**Key activities:**\n- Update and implement our community engagement strategy\n- Prioritise engagement activities\n- Implement a contemporary community-focused flood planning framework\n- Prioritise the review and update of existing flood plans\n- Engage with consent and planning authorities\n- Review, develop and distribute tailored and timely information and warnings\n- Partner with agencies to improve the delivery of targeted public information and awareness campaigns\n- Implement media messaging\n\n### Strategic Priority 3 – Our Capability\nOur Goals\n\n3.1 Strengthen capability to remain ready and equipped to manage emergencies\nƒ Enhance training to strengthen our capability as the combat agency for flood, storm and tsunami\nƒ Implement risk-based targeted development and skill retention pathways for members\nƒ Make informed capital investments and develop strategic facilities and equipment management plans to support a collaborative, technology-driven future\nƒ Ensure we are future ready through sustainable resource planning and efficient asset management\nƒ Embed the Capability Framework and implement improved capability planning processes\n\n3.2 Enhance systems and processes so they are responsive, integrated and efficient\nƒ Enable members through technology that enhances the way they access and use information\nƒ Ensure our integrated systems and processes are contemporary, compliant, fit for purpose, secure and easily adaptable to change\nƒ Ensure our policies and procedures are focused on the end user and aligned with our systems and processes [AR p.19](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=19) [CP p.19]\n\n**Key activities:**\n- Enhance training\n- Implement risk-based targeted development\n- Make informed capital investments\n- Ensure we are future ready\n- Embed the Capability Framework\n- Enable members through technology\n- Ensure our systems and processes are contemporary\n- Ensure our policies and procedures are focused on the end user\n\n## Values and principles\n\n_APS Values_\n\n- TRUST\n- ACCOUNTABILITY\n- RESPECT\n- PROFESSIONALISM\n- SAFETY\n- INTEGRITY\n- SERVICE\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Number of flood rescues | 800 | CP p.24 |\n| CCE02 | Number of severe weather incidents responded to | 10,000 | CP p.24 |\n| CCE03 | Number of community engagement events | 700 | CP p.24 |\n| CCE04 | Percentage of community members trained in flood preparedness | 75% | CP p.24 |\n| CCE05 | Number of partnerships established | 150 | CP p.24 |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CCE01 | Number of flood rescues | 900 | Achieved | [AR p.24](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24)(https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24) |\n| CCE02 | Number of severe weather incidents responded to | 11,000 | Achieved | [AR p.24](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24)(https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24) |\n| CCE03 | Number of community engagement events | 650 | Partially achieved | [AR p.24](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24)(https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24) |\n| CCE04 | Percentage of community members trained in flood preparedness | 70% | Partially achieved | [AR p.24](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24)(https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24) |\n| CCE05 | Number of partnerships established | 140 | Achieved | [AR p.24](https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24)(https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf#page=24) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# NSW State Emergency Service - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:42:05.424643+00:00\n**Entity ID**: S-NSW-031\n**Entity type**: Statutory Authority\n**Jurisdiction**: NSW\n**Portfolio**: Stronger Communities\n**Website**: https://www.ses.nsw.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| other-pdfs | 5 |\n| pages | 35 |\n| strategies | 12 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 10]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nStrategic objectives and outcomes\n02\nStrategy\nJ Strategic Priority 1 – Our People\nOur Goals\n1.1 Embed our safe, inclusive and ethical culture\nƒ Invest in mental health and wellbeing strategies to support our members as they operate in an\nincreasingly complex environment.\nƒ Embed ethical, inclusive and values-led behaviours, recognising we aspire to be as diverse as the\ncommunities we represent and serve.\nƒ Enhance our organisational approach to safety, continuous learning and empowerment.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- The implementation of a suitable\nmonitors and reports on project health to ensure\nBusiness Process Improvement Framework for the NSW\nobjectives are being achieved within the constraints of\nSES is currently being finalised.\ntime and cost and provides reporting to senior executive\nThe Branch oversaw the coordination and development of and strategic advice on portfolio status, risks and issues,\nthe 5 year Strategic Plan and development of a framework and the Service’s capacity to deliver planned outcomes.\nfor organisational performance reporting and commenced\nDuring the 2015 -16 financial year the Project Portfolio\nthe development of an Innovation Framework to promote\nOffice (PPO) achieved a range of key milestones related to\n35\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [Page 10]\nNSW SES | Annual Report 2024-25 NSW SES | Annual Report 2024-25\nStrategic Objectives and Outcomes\n02 In 2024-25, the NSW SES extended its “Building our Future” Strategic Plan to build on the progress made\nsince its launch in 2021.\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- These financial statements for the year ended 30 June 2015 have been authorised\nfor issue by the Commissioner on 4th November 2015.\n(b) Basis of preparation\nThe entity’s financial statements are general purpose financial statements, which\nhave been prepared on an accruals basis and in accordance with:\n· applicable Australian Accounting Standards (which include Australian\nAccounting Interpretations);\n· the requirements of the Public Finance and Audit Act 1983 and Public Finance\nand Audit Regulation 2015; and\n· the Financial Reporting Directions published in the Financial Reporting\nCode for NSW General Government Sector Entities or issued by the\nTreasurer.\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n\n### Role and Functions\n\n- Major reforms have focused\nThe Service’s State Headquarters is located in Wollongong, in on executive implementation plans, recruitment practice,\nthe Illawarra, and coordinates state-wide training, planning performance management, misconduct management and\nand operational activities as well as the agency’s corporate introduction of the NSW Government Capability Framework.\nfunctions of human resources, corporate communications and The Service has developed a GSE Transition Plan Project, which\nmedia, information technology, finance and the logistics of has initially involved writing to all staff to advise them of their\nsupplying and equipping units. assignment to roles, developing new role descriptions using the\ncapability framework and developing an implementation plan\nWhat we do for the new executive structure that meets the Public Service\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- Leadership Development\n• Public Interest Disclosure (PID) Policy – authorised Human Resources\n• PID workflow – authorised\nHuman Resources Branch continued to contribute significantly\n• PID procedures tools and templates\nto NSW SES business achievements in 2013-14 , principally:\n• Code of Conduct – authorised\n• NSW SES Value statement ‘TARPS’ ▪ Providing support to the Independent Commission Against\nCorruption (ICAC) Inquiry\nTrust\nAccountability ▪ Providing ongoing administrative support to the Public\nRespect Service Commission of the NSW SES\nProfessionalism ▪ Introduction of GSE Act 2013 and development of a\nSafety and Service transition plan project.\n▪ Seven policies in final consultation phase prior to ▪ Introduction of NSW Government Capability Framework\nauthorisation including development and updating of position\ndescriptions.\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- [pages 15,16,17]\nject.\n▪ Seven policies in final consultation phase prior to ▪ Introduction of NSW Government Capability Framework\nauthorisation including development and updating of position\ndescriptions.\n▪ Twelve policies in development or entering consultation\nphase ▪ Coordination of external audit responses including BAU\naudits\n▪ Development of a robust audit framework that delivers\naccountability across the Service for managing audit action ▪ Transition of the payroll function from Human Resources\nplans Branch to Finance Branch\n▪ Development of a business case for a new business structure ▪ SAP Human Resources Help Desk role\nreflecting governance structures in similar organisations, ▪ HR Information sessions on various HR functions conducted\nsuch as Fire and Rescue NSW via Lync for staff\nPPaaggee 1155\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- Principal Legislation & Legal Change (2) The functions of the State Emergency Service are\nto be exercised in accordance with the State\nThe main piece of legislation administered by the\nEmergency and Rescue Management Act 1989 and, in\nNSW SES is the State Emergency Service Act 1989.\nparticular, with the requirements under the State\nUnder the Act:\nEmergency Management Plan or any state of\n(1) The State Emergency Service has the following\nemergency under that Act.\nfunctions:\nThere have been no changes to this Act or any other\n(aa) to protect persons from dangers to their safety\nrelevant Acts or Regulations during 2015-16.\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [Page 18]\nWork Health and Safety Injury analysis (All Members)\nKeeping people safe is NSW SES’ highest priority, and the Work\nHealth & Safety (WHS) Branch has responsibility for developing The top The top The top The top The top\nand promoting the Safety Management System to give all three Bodily three Agency three three three\nlocations of injury Mechanism Nature Activity\nmembers the tools and skills to be safe at work.\ninclude; include; of injury of injury at time\nIn 2013-14, the WHS Branch completed the first phase of the include; include; of injury\nHand, fingers Cutting,\ninclude;\nSafety Leadership Program with the Service’s Senior Executive and thumb Slicing and Hitting Trauma to\nGroup and commenced Phase 2 of the program for senior (11) Sawing. (20) stationary Muscles/ Operational\nobject (15) Tendons training (32)\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- This is to be prepared in accordance with section 4 of the Public Interest Disclosures Regulation 2011.\n(a) The number of public officials who have made a public interest disclosure: 1\n(b) The number of public interest disclosures not covered above that are made under a statutory or other\nlegal obligation: 0\n(c) The number of all other public interest disclosures: 0\n(d) The number of public officials who have made a public interest disclosure to the public authority: 0\n(e) The number of public interest disclosures received by the public authority in total: 3\n(f) The number of public interest disclosures received by the public authority relating to each of the\nfollowing:\ni) Corrupt conduct: 1\nii) Maladministration: 0\niii) Serious and substantial waste of public or local government money: 0\niv) Government information contraventions: 0\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n\n### Strategic Priorities\n\n- [Page 10]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nStrategic objectives and outcomes\n02\nStrategy\nJ Strategic Priority 1 – Our People\nOur Goals\n1.1 Embed our safe, inclusive and ethical culture\nƒ Invest in mental health and wellbeing strategies to support our members as they operate in an\nincreasingly complex environment.\nƒ Embed ethical, inclusive and values-led behaviours, recognising we aspire to be as diverse as the\ncommunities we represent and serve.\nƒ Enhance our organisational approach to safety, continuous learning and empowerment.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- [Page 11]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nJ Strategic Priority 2 – Our Community 3.3 Put data to work for an intelligence and knowledge led organisation\nƒ Build a strong intelligence based decision-making culture, based on analytics and quality data.\nƒ Promote the release, sharing, use and protection of trusted information.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- [Page 13]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nInquiries, research and development Management and Activities\nThe NSW SES has made substantial progress in response to the recommendations of the AFAC Independent\nStrategic Priority: Our People\nReview into NSW flooding with 27 of 28 recommendations now closed.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- [Page 15]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\n1.3 PROMOTE OUR VOLUNTEERING ETHOS\nStrategic Priority: Our Community\nThe annual NSW SES Volunteer Voice Survey has had\nthe best level of engagement since its inception, with a Our aim is to strengthen our collaboration with organisations to ensure communities\nresponse rate of 28 percent; an eight percent increase are aware of their flood, storm and tsunami risk and are prepared to act.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- [Page 18]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nStrategic Priority: Our Capability\n3.1 STRENGTHEN CAPABILITY TO REMAIN READY AND EQUIPPED TO MANAGE\nEMERGENCIES\nJ Training Improvement Program\nThe introduction of the Training Improvement Program has led to substantial progress by thoroughly reviewing\nand updating our training materials, processes, procedures, systems and reporting mechanisms.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- J Strategic Priority 1 – Our People\nOur Goals\n1.1 Embed our safe, inclusive and ethical culture\nƒ Invest in mental health and wellbeing strategies to support our members as they operate in an increasingly\ncomplex environment\nƒ Embed ethical, inclusive and values-led behaviours, recognising we aspire to be as diverse as the\ncommunities we represent and serve\nƒ Enhance our organisational approach to safety, continuous learning and empowerment\n1.2 Enhance our own capabilities and behaviours\nƒ Deliver leadership, command and management programs to develop and support current and future leaders\nƒ Ensure talent and succession planning is developed and embedded\nƒ Provide opportunities for professional and personal skills development for our people\nƒ Demonstrate accountability and good governance across our service\n1.3 Promote our volunteering ethos\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- [Page 14]\nNSW SES | Annual Report 2024-25 NSW SES | Annual Report 2024-25\nManagement and Activities\nStrategic Priority: Our People\n1.1 ENHANCE OUR VOLUNTEER’S EXPERIENCE\nJ Diversity and Inclusion\nIn 2024-25, the NSW SES celebrated NAIDOC Week, Wear It Purple Day, International Men’s Day, International\nMigrants Day, National Reconciliation Week, Harmony Week and International Women’s Day.\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- [Page 16]\nNSW SES | Annual Report 2024-25 NSW SES | Annual Report 2024-25\n2.2 IMPROVE OUR PUBLIC INFORMATION TO SUPPORT COMMUNITY DECISIONS\nStrategic Priority: Our Community\nThe NSW SES strengthened its capability in risk communication and public information through targeted\ncampaigns, real-time warnings, community messaging and digital platform enhancements.\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- [Page 18]\nNSW SES | Annual Report 2024-25 NSW SES | Annual Report 2024-25\nThroughout the year, the NSW SES worked with stakeholders to coordinate responses to severe weather events,\nStrategic Priority: Our Capability\nincluding the Chichester Dam and Wingham flood evacuations in January, the Northern Rivers floods in March\nand widespread coastal flooding in May.\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- [Page 18]\nWork Health and Safety Injury analysis (All Members)\nKeeping people safe is NSW SES’ highest priority, and the Work\nHealth & Safety (WHS) Branch has responsibility for developing The top The top The top The top The top\nand promoting the Safety Management System to give all three Bodily three Agency three three three\nlocations of injury Mechanism Nature Activity\nmembers the tools and skills to be safe at work.\ninclude; include; of injury of injury at time\nIn 2013-14, the WHS Branch completed the first phase of the include; include; of injury\nHand, fingers Cutting,\ninclude;\nSafety Leadership Program with the Service’s Senior Executive and thumb Slicing and Hitting Trauma to\nGroup and commenced Phase 2 of the program for senior (11) Sawing. (20) stationary Muscles/ Operational\nobject (15) Tendons training (32)\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- In the first half of FY 2013-14, the G&BI program into the future\nBranch has achieved: ▪ Development of requirements for a Women in Leadership\nprogram that will identify and develop high potential female\n▪ Ongoing support in training and advice on KPI measurement\nmembers into leadership positions.\nfor the Corporate Performance Management System\n3.2 Human Services\n▪ Ongoing support and advice to the Service in the\ndevelopment of treatment plans for all high and extreme\nHuman Services Directorate comprises Human Resources, Work\ncorporate risks, and embedding the use of the Corporate\nHealth & Safety, Training and Education, Critical Incident &\nRisk Management System as a standard business process;\nCounselling Services and Chaplaincy Services.\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- [Page 40]\nOFFICE OF THE NSW STATE EMERGENCY SERVICE\nStatement of comprehensive income\nfor the year ended 30 June 2015\nActual Budget Actual\n2015 2015 2014\nNotes $'000 $'000 $'000\nExpenses excluding losses\nOperating expenses\nEmployee related 2(a) 33,384 34,549 33,228\nOther operating expenses 2(b) 37,986 36,946 37,981\nDepreciation 1(g)(v) & 2(c) 3,971 6,234 4,946\nGrants and subsidies 2(d) 4,016 3,930 3,854\nOther expenses (Disaster Relief) 2(e) 16,335 5,000 4,727\nTOTAL EXPENSES EXCLUDING LOSSES 95,692 86,659 84,736\nRevenue\nSales of goods and services 3(a) 366 37 332\nInvestment revenue 3(b) 572 409 484\nGrants and contributions 3(c) 103,877 90,117 88,350\nAcceptance by the Crown Entity of 1(h)(ii)(b) & 3(d) 372 136 896\nemployee benefits and other liabilities\nOther revenue 3(e) 1,182 307 1,410\nTotal Revenue 106,369 91,006 91,472\nGain / (loss) on disposal 4 4 (149) (637)\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- [Page 42]\nOFFICE OF THE NSW STATE EMERGENCY SERVICE\nStatement of changes in equity\nfor the year ended 30 June 2015\nAccumulated\nFunds Total\n$'000 $'000\nBalance at 1 July 2014 35,756 35,756\nNet result for the year 10,681 10,681\nTotal comprehensive income for the year 10,681 10,681\nBalance at 30 June 2015 46,437 46,437\nBalance at 1 July 2013 29,657 29,657\nNet result for the year 6,099 6,099\nTotal comprehensive income for the year 6,099 6,099\nBalance at 30 June 2014 35,756 35,756\nPage 42\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- [Page 44]\nOFFICE OF THE NSW STATE EMERGENCY SERVICE\nSupplementary Financial Statements\nService group statements for the year ended 30 June 2015\nService Group 1* Service Group 2* Not Attributable Total\nEXPENSES & INCOME 2015 2014 2015 2014 2015 2014 2015 2014\n$'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000\nExpenses excluding losses\nOperating expenses\n- Employee related 8,346 8,307 25,038 24,921 - - 3 3,384 3 3,228\n- Other operating expenses 9,497 9,495 28,489 28,486 - - 3 7,986 3 7,981\nDepreciation - - 3,971 4,946 - - 3 ,971 4 ,946\nGrants and subsidies 1,004 9 64 3,012 2,890 - - 4 ,016 3 ,854\nOther expenses (Disaster Relief) - - 16,335 4,727 - - 1 6,335 4 ,727\nTotal expenses excluding losses 18,847 18,766 76,845 65,970 - - 9 5,692 8 4,736\nRevenue**\nSale of goods and services 92 8 3 274 249 - - 366 332\nInvestment revenue 143 1 21 429 363 - - 572 484\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- [Page 46]\nOFFICE OF THE NSW STATE EMERGENCY SERVICE\nNotes to the financial statements\nContents\nNote\n1 Summary of Significant Accounting Policies\n2 Expenses Excluding Losses\n3 Revenue\n4 Gain / (Loss) on Disposal\n5 Service Groups of the Entity\n6 Current Assets - Cash and Cash Equivalents\n7 Current Assets - Receivables\n8 Current Assets - Inventories\n9 Current Assets - Other\n10 Non-Current Assets - Property, Plant and Equipment\n11 Current Liabilities - Payables\n12 Current Liabilities - Provisions\n13 Non Current Liabilities - Provisions\n14 Commitments for Expenditure\n15 Contingent Liabilities and Contingent Assets\n16 Budget Review\n17 Reconciliation of Cash Flows from Operating Activities to Net Result\n18 Material Assistance Provided by Other Bodies or Persons to the Entity\n19 Financial Instruments\n20 Restricted Assets\n21 Events after the Reporting Period\nPage 46\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- Reconciliation of Cash Flows from Operating Activities to Net Result $'000 $'000\nNet cash used on operating activities 2,254 10,770\nDepreciation (3,971) (4,946)\nVesting of vehicles by Local Government 1,989 2,021\nNet gain/(loss) on disposal of non-current assets 4 (637)\nDecrease/(increase) in provisions ( 30) (711)\nIncrease/(decrease) in receivables 11,400 (2,021)\nIncrease/(decrease) in inventories 25 1,599\nDecrease/(increase) in payables ( 990) 24\nNet result 10,681 6,099\n18.\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- The Finance Branch also prepares\nprovision of radio communication and paging services the annual financial statements in accordance with\nAustralian Accounting Standards and provides monthly\nacross the organisation.\nexpenditure and budget forecasting reports to NSW\nIn Financial Year 2015/2016, the Branch achieved\nTreasury, Department of Justice and the Strategic\nprocurement of rapid deployment contingency Leadership Team of the NSWSES\ncommunications systems as part of raising new NSW SES\nThe Branch manages the administration of corporate credit\ncapability and trialed mobile radio installation on snow\ncards and ensures that compliance with the use of the\nmobiles for Alpine Search and Rescue capability. cards aligns with Treasury best practice and statutory\nICT Communications also assisted operational legislation including the Public Authorities (Financial\nArrangements) Act 1987.\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- During the 2015 -16 Financial Year the Audit Risk and\nPolicy and Special Projects\nCompliance Branch achieved a number of objectives\nrelated to the 2015-16 Strengthening Our Foundations The Policy and Special Projects Branch was established in\nStrategic Plan arising from recommendations contained in 2015-16 and is responsible for the development of a\ninvestigations by ICAC and PSC, the NSW SES Roadshow governance framework to ensure the organisation meets\nReport and a number of other reviews. its legislative requirements and establishing consistent\nsystems.\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [Page 35]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nOFFICE OF THE NSW STATE EMERGENCY SERVICE OFFICE OF THE NSW STATE EMERGENCY SERVICE\nStatement of Changes in Equity for year ended 30 June 2024 Statement of Cash Flows for the year ended 30 June 2024\nBudget Actual Actual\nAccumulated 2024 2024 2023\nFunds Total Notes $'000 $'000 $'000\n$'000 $'000\nCASH FLOWS FROM OPERATING ACTIVITIES\nBalance at 1 July 2023 198,343 198,343\nPayments\nEmployee related ( 107,096) ( 92,118) (58,554)\nNet result for the year 51,937 51,937\nGrants and subsidies (41,631) (18,906) (55,904)\nFinance costs (9) (255) (124)\nTotal comprehensive income for the year 51,937 51,937\nSuppliers of goods and services (128,388) (136,811) (104,768)\nTotal Payments (277,124) (248,090) (219,350)\nBalance at 30 June 2024 250,280 250,280\nReceipts\nSale of goods and services 46 89 28\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- Statement of Material Accounting Policy Information (continued)\n(f) Changes in accounting policies, including new or revised AAS\n(f) Changes in accounting policies, including new or revised AAS (continued)\n(i) Effective for the first time in 2023-24\n(ii) Issued but not yet effective (continued)\nThe accounting policies applied in 2023-24 are consistent with those of the previous financial year except as a result\n- AASB 2023-3 Amendments to Australian Accounting Standards – Disclosure of Non-current Liabilities with\nof the following new or revised AAS that have been applied for the first time in 2023-24:\n- AASB 2023-5 Amendments to Australian Accounting Standards – Lack of Exchangeability\n- AASB 2021-2 Amendments to Australian Accounting Standards – Disclosure of Accounting Policies and\nDefinition of Accounting Estimates\nOFFICE OF THE NSW STATE EMERGENCY SERVICE\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- Additional restoration provision 389\nCarrying amount at 30 June 2024 2,235 Cash Flows\nNet cash flows from operating activities were higher than budget by $73.2m as a result of lower expenditure and\nRecognition and Measurement higher than budgeted revenue as described above.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- Reconciliation of Cash Flows from Operating Activities to Net Result\n2024 2023\n$'000 $'000 Reconciliation of cash flows from operating activities to the net result as reported in the Statement of Comprehensive\nCapital Commitments Income as follows:\nAggregate capital expenditure for the acquisition of non-current assets 2024 2023\ncontracted for at balance date and not provided for: $'000 $'000\nWithin one year 5,247 10,130 Net cash used on operating activities 77,580 15,157\nTotal (including GST) 5,247 10,130 Depreciation and amortisation expense (20,691) (16,593)\nGifted assets and insurance proceeds 1,494 520\nGST included above which is expected to be paid to the Australian Taxation Office 477 921 Net gain/(loss) on disposal of non-current assets 1,607 (147)\nDecrease/(increase) in provisions (3,493) (671)\n17.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- Class Notes Category $’000 $’000\nFinancial Assets\nNet Result\nCash and cash equivalents 5 Amortised cost 117,670 75,075\nThe Net Result of $51.9m surplus compared favourably with a budgeted loss of $22.8m.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- [pages 42,43,44,45]\ntivity in 2023-24 resulted in a $7.1m favourable result against budget.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $235.2 million, $15.9 million, 235.2 million, 15.9 million | This improvement was largely due to higher investment revenue and lower depreciation expenses\nthan budgeted.\n• present fairly the Office of the NSW State Emergency Service’s\nfinancial position, financial performance and cash flows.\nƒ Assets and Liabilities: NSW SES ended the year with net assets of $235.2 million, $15.9 million higher than\nbudget. | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $248.5 million, $19.7 million, 248.5 million, 19.7 million | [Page 33]\nNSW SES \\| Annual Report 2024-25 NSW SES \\| Annual Report 2024-25\nSummary Narrative\nOFFICIAL\nThe financial statements of the NSW State Emergency Service (NSW SES) for the year ended 30 June 2025 can\nbe summarised as follows:\nƒ Revenue: NSW SES received $248.5 million in revenue, which was $19.7 million higher than the budget. | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $1.89m, $2.26m | Expenses Excluding Losses\n(e) Finance costs\n(a) Employee related expenses 2025 2024\n2025 2024 $'000 $'000\n$'000 $'000\nInterest expense from lease liabilities 8 150\nSalaries and wages (including annual leave) 74,331 81,617\nTotal interest expense 8 150\nSuperannuation - defined benefit plans 129 122\nSuperannuation - defined contribution plans 7,407 6,976\nLong service leave 1,568 2,066 Unwinding of discount on restoration provision 68 105\nWorkers' co | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $265.2 million, $6.1 million, 265.2 million, 6.1 million | STATEMENT BY THE ACCOUNTABLE AUTHORITY\nƒ Expenses: Total expenses were $265.2 million, exceeding the budget by $6.1 million. | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $73.2m | Additional restoration provision 389\nCarrying amount at 30 June 2024 2,235 Cash Flows\nNet cash flows from operating activities were higher than budget by $73.2m as a result of lower expenditure and\nRecognition and Measurement higher than budgeted revenue as described above. | `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)` |\n| $55.9m | Total expenses were $55.9m\nReceivables1 6 Amortised cost 13,714 24,934\nunder budget. | `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)` |\n| $17.0m, $6.0m, $7.5m | Payables2 11 Financial liabilities measured at amortised cost 17,018 21,700\nTotal revenue was $17.0m over budget mainly attributed to the receipt of DRF funding ($6.0m) and self-generated Borrowings 12 & 14 Financial liabilities measured at amortised cost 3,922 4,195\nrevenue ($7.5m). | `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)` |\n| $201,350, $261,272 , $260,002 , $260,002 | This is inclusive of ongoing, temporary\nBand 1 $201,350- $261,272 $201,350- $260,002 $201,350- $260,002\nand casual staff.\n(Director) $287,200 $287,200 $287,200\nSenior executive total employee - Related expenditure\n2024-25 2023-24 2022-23 2021-22\nTotal Employee Related Expenses (ERE) ($) $89,755,000 $96,370,000 $59,948,000 $46,560,000\nSenior Executive ERE ($) $3,986,569 $4,447,538 $3,199,000 $2,580,000\nSenior Executive ERE (%) 4.44% 4.62% 5.34% 5. | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $15.8 million, $30.3\n, 15.8 million | Significant Pursuant to section 7.6(4) of the Government Sector Finance Act 2018 (‘the\nAct’), I state that these financial statements:\nweather events driving the increase in disaster relief expenses included the response to Tropical Cyclone\nAlfred, prolonged flooding in Western NSW and major flooding on the mid North Coast.\n• have been prepared in accordance with the Australian Accounting\nStandards and the applicable requirements of the Act, the | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $32.37m, $11.47m, $15.9m | Treasury Budget Papers, however, for the purposes of the financial statements the budget is separated into Grants\nand subsidies ($32.37m) and Disaster Relief ($11.47m). a) Financial instrument categories Carrying Amount\n2025 2024\nClass Notes Category $’000 $’000\nAssets and Liabilities\nFinancial Assets\nActual net assets were $15.9m higher than budget. | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $25.8m, $16.9m | Cash and cash equivalents were $25.8m higher than budget\nCash and cash equivalents 5 Amortised cost 94,649 117,670\nprimarily due to lower capital expenditure ($16.9m) and higher revenue as described above. | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $5.4m | Financial Liabilities\nPayables2 12 Financial liabilities measured at 15,588 17,018\nCash Flows\namortised cost\nNet cash flows from operating activities were higher than budget by $5.4m as a result of self-generated revenue as\nBorrowings 14 & 16 Financial liabilities measured at 3,043 3,922\ndescribed above. | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n| $520,655.30\n, $50,000\n, $84.567 million, 84.567 million | Delloitte Touche Tohmatsu\nThese Branches are integral to overall management of the Public Safety and Emergency Management System\nService’s tangible assets and assisting members in the field. $520,655.30\nFinance Engagements less than $50,000\nDuring 2013-14, Finance Branch oversaw payment of almost Nature of Consultancy – Emergency exercise\n20,000 transactions with a total expenditure of $84.567 million. | `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)` |\n| $73.2m | Additional restoration provision 389\nCarrying amount at 30 June 2024 2,235 Cash Flows\nNet cash flows from operating activities were higher than budget by $73.2m as a result of lower expenditure and\nRecognition and Measurement higher than budgeted revenue as described above. | `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)` |\n| $51.9m, $22.8m | Class Notes Category $’000 $’000\nFinancial Assets\nNet Result\nCash and cash equivalents 5 Amortised cost 117,670 75,075\nThe Net Result of $51.9m surplus compared favourably with a budgeted loss of $22.8m. | `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)` |\n| $7.1m | [pages 42,43,44,45]\ntivity in 2023-24 resulted in a $7.1m favourable result against budget. | `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)` |\n| $15.8 million, $30.3\n, 15.8 million | Significant Pursuant to section 7.6(4) of the Government Sector Finance Act 2018 (‘the\nAct’), I state that these financial statements:\nweather events driving the increase in disaster relief expenses included the response to Tropical Cyclone\nAlfred, prolonged flooding in Western NSW and major flooding on the mid North Coast.\n• have been prepared in accordance with the Australian Accounting\nStandards and the applicable requirements of the Act, the | `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)` |\n\n## Key Achievements\n\n- Key achievements included:\nƒ Construction of the new Coonamble Unit completed\nƒ Construction of the Moss Vale Unit completed and the Unit officially opened in June 2025\nƒ Construction of the new Goulburn Unit, including a Level 2 Incident Control Centre (ICC) and Emergency\nOperations Centre, officially opened in April 2025\nƒ Major upgrade of the Auburn, Portland and Packsaddle Units\nƒ Significant improvements delivered at an additional Coffs Harbour facility\nƒ 40 minor Unit Building Grant projects completed across the State, with a total value of $1.14 million\nƒ Construction also commenced at Stroud, Batemans Bay, Harden, Nabiac, Tibooburra and Parkes, with another\nThe AI Disaster Impact Data Project, funded by the NSW Bushfire and Natural Hazards Research Acceleration 10 units in design or land research phase\nProgram, delivered three major streams of improvement:\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- [Page 18]\nWork Health and Safety Injury analysis (All Members)\nKeeping people safe is NSW SES’ highest priority, and the Work\nHealth & Safety (WHS) Branch has responsibility for developing The top The top The top The top The top\nand promoting the Safety Management System to give all three Bodily three Agency three three three\nlocations of injury Mechanism Nature Activity\nmembers the tools and skills to be safe at work.\ninclude; include; of injury of injury at time\nIn 2013-14, the WHS Branch completed the first phase of the include; include; of injury\nHand, fingers Cutting,\ninclude;\nSafety Leadership Program with the Service’s Senior Executive and thumb Slicing and Hitting Trauma to\nGroup and commenced Phase 2 of the program for senior (11) Sawing. (20) stationary Muscles/ Operational\nobject (15) Tendons training (32)\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- This strategic relationship\nunique web hits and 1,223 online Home Emergency Plans\nhelps deliver additional resources, education and training for\nbeing completed\nNSW SES members and supports a number of business areas\n▪ delivered over 11,885 Home FloodSafe Toolkits and 2,717 across the Service through grants, workshops and events.\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- Young NSW SES volunteers from Grafton City Unit and\nAdditionally over 7,900 Home FloodSafe Toolkits and 1,385\nHornsby Unit were sponsored by the NSW Volunteer\nBusiness FloodSafe Toolkits were delivered to assist\nAssociation and Origin Energy to participate on a 10 day\nhouseholds and businesses plan for severe weather events.\nvoyage on the Young Endeavour in April 2016, enhancing\nThe Community Engagement Branch has implemented an their leadership skills and sharing their learnings with other\nonline engagement tool that seeks public input and youth members.\nfeedback through the ‘Your Say’ website.\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [Page 13]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nInquiries, research and development Management and Activities\nThe NSW SES has made substantial progress in response to the recommendations of the AFAC Independent\nStrategic Priority: Our People\nReview into NSW flooding with 27 of 28 recommendations now closed.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- [Page 18]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nStrategic Priority: Our Capability\n3.1 STRENGTHEN CAPABILITY TO REMAIN READY AND EQUIPPED TO MANAGE\nEMERGENCIES\nJ Training Improvement Program\nThe introduction of the Training Improvement Program has led to substantial progress by thoroughly reviewing\nand updating our training materials, processes, procedures, systems and reporting mechanisms.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- Fleet deliveries to units in high-risk areas include:\nƒ 45 Command Vehicles\nƒ 75 Ark Angel Rafts\nƒ 40 Class 1 IRB Vessels\nƒ Two Heavy Rescue Vehicles\nƒ Two Car Trailers\nNotably, the program has delivered nine High Clearance Vehicles, including three refurbished Gen 1 (ex-De-\nfence Force) and six Gen 2 (interim) vehicles fast-tracked into service to support the ongoing flood response in\n2022/23.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- [Page 5]\nNSW SES | Annual Report 2024-25 NSW SES | Annual Report 2024-25\nWe continued to invest in the relationships that matter most within our communities. business tools, enhanced recruitment and onboarding platforms, updated ICT infrastructure\nAcross the State, our volunteers and staff delivered more than 600 community events at town and improved governance and project delivery frameworks.\nhall forums, local workshops, preparedness stalls at festivals and more.\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- More than 90% are now\ncompleted and endorsed, or are awaiting endorsements from NSW SES continues to produce submissions at strategic planning\nthe respective Local Emergency Management Committee at its level and in floodplain coastal risk management processes\nnext meeting. that highlight the importance of considering emergency risk\nPage 29\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- Origin Energy became a Community Partner of\nYouth Engagement and Cadets in 2014-15. ▪ provided three young members with the opportunity to\nattend the 3rd UN World Conference on Disaster Risk\nThe year saw consolidation of community engagement\nReduction in Sendai, Japan, through sponsorship from the\nstrategies that met the goals in the One SES Plan 2011-15,\nNSW SES Volunteer Association\nwith significant achievements made in all areas.\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- The AIIMs 4 Awareness eLearning large scale disasters.\ncourse continues to engage members with a total of 337\nThe Critical Incident and Counselling Services provides peer\nmembers enrolled and 235 members completed.\nsupport to NSW SES members, critical incident support,\nTraining and Education incorporates the Professional chaplaincy Services, and Employee Assistance Program to\nDevelopment Team, which is responsible for coordination staff.\nand delivery of both corporate and personal professional\nIn 2015-16, Critical Incident and Counselling Services and\ndevelopment programs for members.\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- Leadership Development\n• Public Interest Disclosure (PID) Policy – authorised Human Resources\n• PID workflow – authorised\nHuman Resources Branch continued to contribute significantly\n• PID procedures tools and templates\nto NSW SES business achievements in 2013-14 , principally:\n• Code of Conduct – authorised\n• NSW SES Value statement ‘TARPS’ ▪ Providing support to the Independent Commission Against\nCorruption (ICAC) Inquiry\nTrust\nAccountability ▪ Providing ongoing administrative support to the Public\nRespect Service Commission of the NSW SES\nProfessionalism ▪ Introduction of GSE Act 2013 and development of a\nSafety and Service transition plan project.\n▪ Seven policies in final consultation phase prior to ▪ Introduction of NSW Government Capability Framework\nauthorisation including development and updating of position\ndescriptions.\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- During the 2015 -16 Financial Year the Audit Risk and\nPolicy and Special Projects\nCompliance Branch achieved a number of objectives\nrelated to the 2015-16 Strengthening Our Foundations The Policy and Special Projects Branch was established in\nStrategic Plan arising from recommendations contained in 2015-16 and is responsible for the development of a\ninvestigations by ICAC and PSC, the NSW SES Roadshow governance framework to ensure the organisation meets\nReport and a number of other reviews. its legislative requirements and establishing consistent\nsystems.\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [Page 25]\nNSW SES | Annual Report 2024-25 NSW SES | Annual Report 2024-25\nConsultants Promotion:\nOverseas visit by employees\nEngagements greater than $50,000: Engagements less than $50,000:\nWMA Water Pty Ltd Nature of Consultancy – Information Technology\nEngagement for re-interpolated flood extents of Total number of engagements 2 Minister approved overseas travel from 1 July 2024 to 30 June 2025.\nhigh-risk flood areas $58,400\n$163,748\nName Date of Travel Location Purpose\nNature of Consultancy – Emergency Management\nScyne Advisory Pty Ltd Total number of engagements 1\n▪ Deputy Commissioner 19 - 23 May 2025 Wellington, AFAC Lessons Management Forum\nProvision of internal audit services $41,100\nCapability & Training New Zealand\n$152,041\n▪ Manager Operational\nNature of Consultancy – Governance and Risk Total\nImprovement &\nBarnson Pty Ltd number of engagements 1\nLessons\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- The implementation of a suitable\nmonitors and reports on project health to ensure\nBusiness Process Improvement Framework for the NSW\nobjectives are being achieved within the constraints of\nSES is currently being finalised.\ntime and cost and provides reporting to senior executive\nThe Branch oversaw the coordination and development of and strategic advice on portfolio status, risks and issues,\nthe 5 year Strategic Plan and development of a framework and the Service’s capacity to deliver planned outcomes.\nfor organisational performance reporting and commenced\nDuring the 2015 -16 financial year the Project Portfolio\nthe development of an Innovation Framework to promote\nOffice (PPO) achieved a range of key milestones related to\n35\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [Page 4]\nTable of Contents\n01\nThe Commissioner’s Review 07\n02\nNSW SES Charter 08\n03\nPerformance 14\n3.1 Office of the Commissioner 14\n3.2 Human Services 15\n3.3 Finance & Logistics 20\n3.4 Operations 24\n3.5 Information and Communication Technology 27\n3.6 Community Safety 28\n04\nFinancial Statements 32\n4.1 Auditor-General’s Opinion 32\n4.2 Statement by Commissioner 34\n4.3 Financial Statements 35\n05\nAppendices 64\n5.1 Minister’s Statement of Performance by Commissioner 64\n5.2 Internal audit and risk management policy attestation 65\n5.3 Digital information security policy attestation 66\n5.4 Government Information (Public Access) Act 2009 67\n5.5 Index 70\nPage 4\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- [Page 70]\nIndex\nA L\nAccess details 5, 6 Legislation 8\nAnnual Report, availability and costs 22\nM\nAppendices 64\nMulticultural Policies and Services Program 16\nC\nO\nCadet Program 26\nOrganisational Chart 12\nCharter 8\nOverseas Travel Expenditure 21\nCommissioner’s Review 7\nCommunity Safety 28\nP\nConsultancy Services 20 Payment of Accounts 21\nCredit Card Policy 22 Public interest disclosures 68\nCritical Incident Support Program 19\nR\nD Registered Local NSW SES Units 13\nDigital Information Security Policy 66 Research and Development 21\nDisability Action Plan 16\nS\nE Senior Executives 11, 17\nE-commerce 21 Special Needs Groups 16\nStaff Profile 17\nF\nFinancial Statements 32\nT\nTime for Payment of Accounts 21\nG\nGIPPA 67\nW\nGovernment Information (Public Access) 67 Waste Management 21\nWomen in NSW SES 17\nH\nWorkforce Diversity 16\nHuman Resources 15\nWork Health and Safety 18\nI\nInsurance 20\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- [Page 4]\nTable of Contents\n01\nThe Commissioner’s Review 05\n02\nNSW SES Charter 06\n03\nNSW Strategic Plan 08\n04\nNSW SES Organisational Structure 10\n4.1 NSW SES Executive 10\n4.2 Organisational Chart 12\n4.3 NSW SES Region Headquarters 13\n4.4 Registered NSW SES Units 15\n05\nPerformance 16\n5.1 Emergency Management 16\n5.2 Regions East and West 22\n5.3 People and Culture 22\n5.4 Change and Corporate Communications 27\n5.5 Governance and Business Improvement 28\n5.6 Finance and Asset Management 29\n5.7 Information and Communication Technology 33\n06\nFinancial Statements 36\n6.1 Auditor-General’s Opinion 37\n6.2 Statement by Commissioner 39\n6.3 Financial Statements 40\n07\nAppendices 69\n7.1 Internal Audit and Risk Management Policy Attestation 69\n7.2 Digital Information Security Policy 70\n7.3 Government Information (Public Access) Act 2009 71\n7.4 Public Interest Disclosures 73\nIndex 74\nPage 4\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- These financial statements for the year ended 30 June 2015 have been authorised\nfor issue by the Commissioner on 4th November 2015.\n(b) Basis of preparation\nThe entity’s financial statements are general purpose financial statements, which\nhave been prepared on an accruals basis and in accordance with:\n· applicable Australian Accounting Standards (which include Australian\nAccounting Interpretations);\n· the requirements of the Public Finance and Audit Act 1983 and Public Finance\nand Audit Regulation 2015; and\n· the Financial Reporting Directions published in the Financial Reporting\nCode for NSW General Government Sector Entities or issued by the\nTreasurer.\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- Compliance with policies is reviewed by the Commissioner and Audit and Risk Committee on a regular and planned basis.\n(a) Financial instrument categories\nFinancial Note Category Carrying Carrying\nAssets Amount Amount\n2015 2014\nClass: $’000 $’000\nCash and cash 6 N/A 15,998 19,762\nequivalents\nReceivables1 7 Loans and 11,818 987\nreceivables (at\namortised cost)\nFinancial Note Category Carrying Carrying\nLiabilities Amount Amount\n2015 2014\nClass: $’000 $’000\nPayables2 11 Financial liabilities 9,541 9,469\nmeasured at\namortised cost\nNotes\n1.\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- [Page 74]\nIndex\nA P\nAppendices 69 Payment of Accounts 31\nC Public Interest Disclosure 73\nCadet Program 19 R\nCharter 5 Registered NSW SES Units 15\nCommunity Engagement 19 Research and Development 30\nConsultancy Services 30 S\nCredit Card Policy 31 Senior Executives 24\nCritical Incident Support Program 27 Staff Profile 23\nD T\nDigital Information Security Policy 70 The Commissioner’s Review 5\nE Time for Payment of Accounts 31\nE-commerce 32 W\nF Waste Management 32\nFinancial Statements 36 Women in NSW SES 23\nG Workforce Diversity 22\nGIPPA 71 Work Health and Safety 25\nGovernment Information (Public Access) 71\nH\nHuman Resources 22\nI\nInsurance 30\nInternal Audit and Risk Management Policy Attestation 69\nL\nLegislation 7\nM\nMulticultural Policies and Services Program 23\nO\nOrganisational Chart 12\nOverseas Travel Expenditure 30\nPage 74\n Source: `annual-reports/2014-15.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf)`\n- [Page 4]\nTable of contents\n01\nThe Commissioner’s Review 05\n02\nNSW SES Charter 06\n03\nNSW Strategic Plan 08\n04\nNSW SES Organisational Structure 09\n4.1 NSW SES Executive 9\n4.2 Organisational Chart 10\n4.3 NSW SES Region Headquarters 11\n4.4 Registered NSW SES Units 13\n05\nPerformance 15\n5.1 Emergency Management 15\n5.2 Regions East and West 18\n5.3 People and Culture 19\n5.4 Office of the Commissioner 26\n5.5 Information and Communication Technology 28\n5.6 Finance and Asset Management 29\n5.7 Strategy, Planning and Innovation 34\n06\nFinancial Statements 38\n6.1 Auditor-General’s Opinion 38\n6.2 Statement by Commissioner 40\n6.3 Financial Statements 41\n07\nAppendices 69\n7.1 Internal Audit and Risk Management Policy Attestation 70\n7.2 Digital Information Security Policy 72\n7.3 Government Information (Public Access) Act 2009 73\n7.4 Public Interest Disclosures 76\n7.\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- Nature of Consultancy – Engineering (Flood planning &\nintelligence)\nThe Contract of Coverage encompasses:\nTotal number of engagements 3\n Workers’ compensation insurance\nTotal Cost $32,386.62\n Public liability insurance\n Motor vehicle comprehensive insurance Nature of Consultancy – Communication\n Property insurance\nTotal number of engagements 3\n Personal Property Insurance\nTotal Cost $127,923.53\n Miscellaneous insurance\nNature of Consultancy – Audit risk\nConsultancy Services\nTotal number of engagements 8\nEngagements greater than $50,000:\nTotal Cost $49,162.19\nErnst & Young\nNature of Consultancy – Recruitment & Training\nOrganisational Review\nTotal number of engagements 4\n$255,661.99\nTotal Cost $88,027.46\nKells the Lawyers\nNature of Consultancy – Procurement accreditation\nLegal Services\nTotal number of engagements 1\n$51,446.95\nTotal Cost $38,704.09\n30\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [pages 30,31]\n)\nThe Contract of Coverage encompasses:\nTotal number of engagements 3\n Workers’ compensation insurance\nTotal Cost $32,386.62\n Public liability insurance\n Motor vehicle comprehensive insurance Nature of Consultancy – Communication\n Property insurance\nTotal number of engagements 3\n Personal Property Insurance\nTotal Cost $127,923.53\n Miscellaneous insurance\nNature of Consultancy – Audit risk\nConsultancy Services\nTotal number of engagements 8\nEngagements greater than $50,000:\nTotal Cost $49,162.19\nErnst & Young\nNature of Consultancy – Recruitment & Training\nOrganisational Review\nTotal number of engagements 4\n$255,661.99\nTotal Cost $88,027.46\nKells the Lawyers\nNature of Consultancy – Procurement accreditation\nLegal Services\nTotal number of engagements 1\n$51,446.95\nTotal Cost $38,704.09\n30\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [Page 76]\nR\n08– Index\nRegion Headquarters 11\nRegistered NSW SES Units 13 - 14\nA\nRegion Controllers 9\nAdditional matters 7\nResearch and Development 31\nAppendices 69\nAudit Risk Committee 32\nS\nAwards 76\nSenior executives 21\nStaff Profile 20\nStrategic Plan 8\nC\nCadet Program 18\nT\nCharter 6—7\nThe Commissioner’s Review 5\nCompensable Injury Statistics 24\nTime for Payment of Accounts 31\nConsultancy Services 30\nConsumer response 23\nW\nCredit Card Policy 32\nWorkforce Diversity 21\nWork Health and Safety 24\nD\nDigital Information Security Policy Attestation 72\nDiversity and Inclusion Strategy 19\nF\nFinancial Statements 41\nG\nGovernment Information (Public Access) Act 73\nH\nHuman Resources 19\nI\nInjury Analysis 24\nInsurance 30\nInternal Audit and Risk Management Policy Attestation 70\nL\nLegal change 7\nM\nMulticultural Policies and Services Programs 19\nO\nOrganisational Chart 10\nOverseas Travel Expenditure 31\nP\n Source: `annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)`\n- [Page 28]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nPublic Interest Disclosures (PID) Internal Audit and Risk Attestation\nNSW SES is required to prepare an annual report on its obligations under the Public Interest Disclosures Act 1994.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n\n## Corporate Values and Operating Culture\n\n- J Strategic Priority 1 – Our People\nOur Goals\n1.1 Embed our safe, inclusive and ethical culture\nƒ Invest in mental health and wellbeing strategies to support our members as they operate in an increasingly\ncomplex environment\nƒ Embed ethical, inclusive and values-led behaviours, recognising we aspire to be as diverse as the\ncommunities we represent and serve\nƒ Enhance our organisational approach to safety, continuous learning and empowerment\n1.2 Enhance our own capabilities and behaviours\nƒ Deliver leadership, command and management programs to develop and support current and future leaders\nƒ Ensure talent and succession planning is developed and embedded\nƒ Provide opportunities for professional and personal skills development for our people\nƒ Demonstrate accountability and good governance across our service\n1.3 Promote our volunteering ethos\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- Our members devoted 166,000 hours responding SES to develop and embed organisational values, namely\nto storms and floods, and a further 93,000 hours to other Trust, Accountability, Respect for people, Professionalism and\nactivities (e.g. road crash rescue, land search and vertical Integrity and Safety and Service (TARPS).\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- Leadership Development\n• Public Interest Disclosure (PID) Policy – authorised Human Resources\n• PID workflow – authorised\nHuman Resources Branch continued to contribute significantly\n• PID procedures tools and templates\nto NSW SES business achievements in 2013-14 , principally:\n• Code of Conduct – authorised\n• NSW SES Value statement ‘TARPS’ ▪ Providing support to the Independent Commission Against\nCorruption (ICAC) Inquiry\nTrust\nAccountability ▪ Providing ongoing administrative support to the Public\nRespect Service Commission of the NSW SES\nProfessionalism ▪ Introduction of GSE Act 2013 and development of a\nSafety and Service transition plan project.\n▪ Seven policies in final consultation phase prior to ▪ Introduction of NSW Government Capability Framework\nauthorisation including development and updating of position\ndescriptions.\n Source: `annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)`\n- [pages 10,11,12]\nfor our people\nƒ Demonstrate accountability and good governance across our service\n1.3 Promote our volunteering ethos\nƒ Deliver a contemporary volunteering strategy that positions us for the future by continually improving how\nwe recruit, retain and recognise all our members\nƒ Identify ways to promote greater connectivity, trust and collaboration across all areas of our service\nWhat success will look like in three years\nƒ A positive member experience and values-led culture\nƒ Enhanced leadership and command capabilities in our members\nƒ Embedded health and wellbeing services in a safety-focused organisation\nƒ Ethical member behaviour and misconduct awareness and prevention\nƒ A workplace culture of diversity and inclusion\nƒ Enhanced recruitment, retention and recognition of all members\n18 19\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- Everything we do at NSW SES is underpinned by our values:\nTRUST ACCOUNTABILITY RESPECT PROFESSIONALISM SAFETY\nAND INTEGRITY AND SERVICE\n10 11\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- [Page 10]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nStrategic objectives and outcomes\n02\nStrategy\nJ Strategic Priority 1 – Our People\nOur Goals\n1.1 Embed our safe, inclusive and ethical culture\nƒ Invest in mental health and wellbeing strategies to support our members as they operate in an\nincreasingly complex environment.\nƒ Embed ethical, inclusive and values-led behaviours, recognising we aspire to be as diverse as the\ncommunities we represent and serve.\nƒ Enhance our organisational approach to safety, continuous learning and empowerment.\n Source: `annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)`\n- Application is for excluded 0 Cabinet information 0 Total 31\ninformation of the agency\nExecutive Council information 0 Number of applications transferred\n(section 43 of the Act)\nApplication contravenes 0 Contempt 0 Agency - initiated Transfers 2\nrestraint order (section 110 of\nLegal professional privilege 0 Applicant - Initiated Transfers 0\nthe Act)\nExcluded information 0 Total 2\nTotal number of invalid 0\napplications received Documents affecting law 0\nenforcement and public safety\nInvalid applications that 0\nsubsequently became valid Transport safety 0\napplications\nAdoption 0\nPublic Interest Disclosures (PID)\nCare and protection of children 0\nMinisterial code of conduct 0\nAboriginal and environmental 0\nheritage The NSW State Emergency Service is committed to maintaining a workplace where staff and volunteers feel\nsupported to speak up about wrongdoing.\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n- NSW Self Insurance Corporation Insurance 20,423 152 8,933 -\nGovernment Property NSW Rent on leases 8,707 (1) 6,632 (44)\n(iii) Market risk Crown Finance Entity Long service leave 1,351 - 1,287 -\nInterest rate risk Department of Primary Industries and Construction works 8,100 (132) 1,335 -\nRegional Development\nInterest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of\nAgencies within the cluster Provision of services 1,544 (244) 1,759 (97)\nchanges in market interest rates.\n Source: `annual-reports/2024-25.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2013-14.pdf` - annual-reports - https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf\n- `annual-reports/2014-15.pdf` - annual-reports - https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2014_15_1mb.pdf\n- `annual-reports/2015-16.pdf` - annual-reports - https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf\n- `strategies/emergency-checklist-digital.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/emergency-checklist-digital.pdf\n- `strategies/nsw-ses-easy-read-during-a-flood-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-during-a-flood-digital-accessible.pdf\n- `strategies/nsw-ses-easy-read-emergency-checklist-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-emergency-checklist-digital-accessible.pdf\n- `strategies/nsw-ses-easy-read-emergency-warnings-for-storms-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-emergency-warnings-for-storms-digital-accessible.pdf\n- `strategies/nsw-ses-easy-read-flood-warnings-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-flood-warnings-digital-accessible.pdf\n- `strategies/nsw-ses-easy-read-getting-ready-for-a-flood-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-getting-ready-for-a-flood-digital-accessible.pdf\n- `strategies/nsw-ses-easy-read-getting-ready-for-a-storm-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-getting-ready-for-a-storm-digital-accessible.pdf\n- `strategies/nsw-ses-easy-read-what-to-do-after-a-flood-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-what-to-do-after-a-flood-digital-accessible.pdf\n- `strategies/nsw-ses-easy-read-what-to-do-after-a-storm-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-what-to-do-after-a-storm-digital-accessible.pdf\n- `strategies/nsw-ses-easy-read-when-there-is-a-storm-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-easy-read-when-there-is-a-storm-digital-accessible.pdf\n- `strategies/pets-emergency-plan-x-grab-go-a4-factsheet-digital-1.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/pets-emergency-plan-x-grab-go-a4-factsheet-digital-1.pdf\n- `strategies/2025-when-to-call-dl-digital-accessible.pdf` - strategies - https://www.ses.nsw.gov.au/sites/default/files/document/2025-when-to-call-dl-digital-accessible.pdf\n- `pages/about.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/hawkesbury-nepean-valley-area/learn-more-about-your-flood-risk-based-on-your-suburbs\n- `pages/contact.html` - pages - https://www.ses.nsw.gov.au/contact-nsw-ses\n- `pages/homepage.html` - pages - https://www.ses.nsw.gov.au/\n- `pages/leadership.html` - pages - https://www.ses.nsw.gov.au/volunteer/unit-volunteer/unit-leadership-positions\n- `pages/news-latest.html` - pages - https://www.ses.nsw.gov.au/news-and-events\n- `pages/priorities-index.html` - pages - https://www.ses.nsw.gov.au/about-us/what-we-do\n- `pages/priorities-index__00.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare\n- `pages/priorities-index__01.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/flood\n- `pages/priorities-index__02.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/flood/flood-types\n- `pages/priorities-index__03.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/flood/levees\n- `pages/priorities-index__04.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/prepare-your-home\n- `pages/priorities-index__05.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/storm\n- `pages/priorities-index__06.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/storm/storm-types\n- `pages/priorities-index__07.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/storm/tornado\n- `pages/priorities-index__08.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/tsunami\n- `pages/priorities-index__09.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/tsunami/what-is-a-tsunami\n- `pages/priorities-index__10.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/tsunami/evacuation-map\n- `pages/priorities-index__11.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/emergency-planning-checklists\n- `pages/priorities-index__12.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/animal-safety\n- `pages/priorities-index__13.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/animal-safety/plan-for-your-household-pets\n- `pages/priorities-index__14.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/animal-safety/plan-for-assistance-animals\n- `pages/priorities-index__15.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/animal-safety/plan-for-your-horses-farm-animals-and-livestock\n- `pages/priorities-index__16.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/accessibility-resources\n- `pages/priorities-index__17.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/accessibility-tools/carers\n- `pages/priorities-index__18.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/accessibility-resources/low-or-no-vision-resources\n- `pages/priorities-index__19.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/business-emergency-planning\n- `pages/priorities-index__20.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/caravan-parks-and-tourism\n- `pages/priorities-index__21.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/hawkesbury-nepean-valley-area/are-you-prepared-for-a-future-flood\n- `pages/priorities-index__22.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/hawkesbury-nepean-valley-area/prepare-a-get-ready-to-go-kit\n- `pages/priorities-index__23.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/hawkesbury-nepean-valley-area/learn-more-about-your-flood-risk-based-on-your-suburbs\n- `pages/priorities-index__24.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/hawkesbury-nepean-valley-area/understand-more-about-floods-in-the-hawkesbury-nepean-valley\n- `pages/priorities-index__25.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/hawkesbury-nepean-valley-area/frequently-asked-questions\n- `pages/priorities-index__26.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/electricity-gas-and-water-safety\n- `pages/priorities-index__27.html` - pages - https://www.ses.nsw.gov.au/plan-and-prepare/nsw-state-plans\n- `pages/publications-index.html` - pages - https://www.ses.nsw.gov.au/resources?types%5B38411%5D=38411&types%5B38416%5D=38416&language=All\n- `other-pdfs/ins9832_2_flood_events_6pp_lower_hawkesbury_v9.pdf` - other-pdfs - https://www.ses.nsw.gov.au/sites/default/files/2024-02/ins9832_2_flood_events_6pp_lower_hawkesbury_v9.pdf\n- `other-pdfs/ins9832_2_flood_events_6pp_penrith_v9.pdf` - other-pdfs - https://www.ses.nsw.gov.au/sites/default/files/2024-02/ins9832_2_flood_events_6pp_penrith_v9.pdf\n- `other-pdfs/ins9832_2_flood_events_6pp_richmond_windsor_v8.pdf` - other-pdfs - https://www.ses.nsw.gov.au/sites/default/files/2024-02/ins9832_2_flood_events_6pp_richmond_windsor_v8.pdf\n- `other-pdfs/ins9832_2_flood_events_6pp_south_eastern_creek_v9.pdf` - other-pdfs - https://www.ses.nsw.gov.au/sites/default/files/2024-02/ins9832_2_flood_events_6pp_south_eastern_creek_v9.pdf\n- `other-pdfs/ins9832_2_flood_events_6pp_wallacia_v8.pdf` - other-pdfs - https://www.ses.nsw.gov.au/sites/default/files/2024-02/ins9832_2_flood_events_6pp_wallacia_v8.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# NSW State Emergency Service - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:28:20.087397+00:00\n**Entity ID**: S-NSW-031\n**Jurisdiction**: NSW\n**Portfolio**: Stronger Communities\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 57\n- Unique legislation references found: 38\n\n| Type | Count |\n|---|---:|\n| Act | 35 |\n| Regulation | 3 |\n\n## Legislation References\n\n### State Emergency Service Act 1989\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 9\n**Register search**: https://legislation.nsw.gov.au/search?query=State+Emergency+Service+Act+1989\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n- `annual-reports/2015-16.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- Central West, Far West, Lachlan,\nMacquarie, Murray, Murrumbidgee, Namoi, North West and\nPage 6\n\n[page 7]\nNSW SES Annual Report 2014-15\nLegislation (h) to maintain effective liaison with all emergency services\norganisations; and\nThe NSW SES operates under the State Emergency Service Act\n1989. There have been no changes to this or any other relevant (i) to carry out such other functions as may be assigned to it\nActs and subordinate legislation during 2014-15. There have by or under this or any other Act, or by the State Emergency\nalso been no sign\n Source: `annual-reports/2014-15.pages.jsonl`\n- Minister.\nPrincipal Legislation & Legal Change (2) The functions of the State Emergency Service are\nto be exercised in accordance with the State\nThe main piece of legislation administered by the\nEmergency and Rescue Management Act 1989 and, in\nNSW SES is the State Emergency Service Act 1989.\nparticular, with the requirements under the State\nUnder the Act:\nEmergency Management Plan or any state of\n(1) The State Emergency Service has the following\nemergency under that Act.\nfunctions:\nThere have been no changes to this Act or any other\n(aa) to prot\n Source: `annual-reports/2015-16.pages.jsonl`\n- e variety of other emergency response support roles that have become part of the services our\nvolunteer-based organisation offers.\nOverview\nThe NSW SES serves the NSW community as the lead agency for responding to flood, storm, and\ntsunami as specified by the State Emergency Service Act 1989. We are recognised as the most\nversatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled,\nexperienced, and well-trained in the wide variety of roles they perform.\nJ Our Mission:\nSaving lives and creating safer communit\n Source: `annual-reports/2023-24.pages.jsonl`\n- n expense (a) Special Deposit Account Revenue\n2024 2023\nDepreciation $'000 $'000 Funds received by the Service form part of the New South Wales State Emergency Service Fund which is a Special\nRight of Use Assets 1,161 887 Deposit Account (SDA) pursuant to the State Emergency Service Act 1989. In accordance with the GSF Act, SDAs do\nPlant and equipment 18,062 14,408 not form part of the Consolidated Fund. Hence the Service does not receive revenue which is in the nature of\nLeasehold improvements 1,216 1,069 deemed appropriations.\nAmortisation\nThe\n Source: `annual-reports/2023-24.pages.jsonl`\n- Equivalents 7,980 7,489 2024 2023\n7,980 7,489 $'000 $'000\nEmployee benefits and related on-costs\nThe funds held in the bank accounts of NSW SES Unit Accounts comprise receipt of bequeaths and donation Long service leave 198 124\nrevenue. In accordance with the State Emergency Service Act 1989 , these monies are to be utilised for the sole 198 124\npurpose of preparing the community and responding to emergencies in the state of NSW.\nOther provisions\n11. Current Liabilities - Payables Restoration costs 2,235 1,846\n2024 2023 2,235 1,846\n$'000 $'000 2,\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Government Information (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 8\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Information+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2013-14.pages.jsonl`\n- `annual-reports/2014-15.pages.jsonl`\n- `annual-reports/2015-16.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- issioner 34\n4.3 Financial Statements 35\n05\nAppendices 64\n5.1 Minister’s Statement of Performance by Commissioner 64\n5.2 Internal audit and risk management policy attestation 65\n5.3 Digital information security policy attestation 66\n5.4 Government Information (Public Access) Act 2009 67\n5.5 Index 70\nPage 4\n\n[page 5]\nNSW SES Annual Report 2013-14\nNSW State Emergency Service\nRegion Headquarters\nCentral West Namoi\n79 Corporation Avenue, Bathurst 2795 PO Box 465, Gunnedah 2380\nPhone 02 6334 8555 28 Borthistle Road, Gunnedah 2380\nFax 02 6334 8\n Source: `annual-reports/2013-14.pages.jsonl`\n- of Performance by Commissioner\nPage 64\n\n[page 65]\nNSW SES Annual Report 2013-14\nInternal audit & risk management policy attestation\nPage 65\n\n[page 66]\nDigital Information Security Policy\nPage 66\n\n[page 67]\nNSW SES Annual Report 2013-14\nGovernment Information (Public Access) Act 2009\nStatistical information 2013-14\nTable A: Number of applications by type of applicant and outcome*\nAccess Access Access Information Information Refuse to Refuse to confirm/ Application\ngranted in granted in refused in not held already deal with deny whether wi\n Source: `annual-reports/2013-14.pages.jsonl`\n- al Statements 36\n6.1 Auditor-General’s Opinion 37\n6.2 Statement by Commissioner 39\n6.3 Financial Statements 40\n07\nAppendices 69\n7.1 Internal Audit and Risk Management Policy Attestation 69\n7.2 Digital Information Security Policy 70\n7.3 Government Information (Public Access) Act 2009 71\n7.4 Public Interest Disclosures 73\nIndex 74\nPage 4\n\n[page 5]\nNSW SES Annual Report 2014-15\n01\nThe Commissioner’s Review\nIt is with great pride that I look back on the achievements In 2015 we celebrate 60 years of service to NSW, giving\nof NSW SES in 2014-1\n Source: `annual-reports/2014-15.pages.jsonl`\n- od requiring disclosure.\nEND OF AUDITED FINANCIAL STATEMENTS\nPage 68\n\n[page 69]\nNSW SES Annual Report 2014-15\n07\nAppendices\nPage 69\n\n[page 70]\n7.2 Digital Information Security Policy\nPage 70\n\n[page 71]\nNSW SES Annual Report 2014-15\n7.3 Government Information (Public Access) Act 2009\nStatistical information 2014-15\nTable A: Number of applications by type of applicant and outcome*\nAccess Access Access Information Information Refuse to Refuse to confirm/ Application\ngranted in granted in refused in not held already deal with deny whether wi\n Source: `annual-reports/2014-15.pages.jsonl`\n- al Statements 38\n6.1 Auditor-General’s Opinion 38\n6.2 Statement by Commissioner 40\n6.3 Financial Statements 41\n07\nAppendices 69\n7.1 Internal Audit and Risk Management Policy Attestation 70\n7.2 Digital Information Security Policy 72\n7.3 Government Information (Public Access) Act 2009 73\n7.4 Public Interest Disclosures 76\n7.5 Privacy and Personal Information Protection Act 1998 76\n7.6 Awards 76\nIndex 77\n4\n\n[page 5]\n01 - The Commissioner ’s Review\nLast year the NSW SES reached another key milestone in the Service’s history, celebrating 60 y\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Government Sector Finance Act 2018\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 6\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Finance+Act+2018\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- e 32]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nOFFICIAL\n06\nOFFICE OF THE NSW STATE EMERGENCY SERVICE\nFINANCIAL STATEMENTS\nFor the Year Ended 30 June 2024\nFinancial\nSTATEMENT BY THE ACCOUNTABLE AUTHORITY\nPursuant to section 7.6(4) of the Government Sector Finance Act 2018 (‘the\nPerformance\nAct’), I state that these financial statements:\n• have been prepared in accordance with the Australian Accounting\nStandards and the applicable requirements of the Act, the Government\nSector Finance Regulation 2018 and the Treasurer’s directi\n Source: `annual-reports/2023-24.pages.jsonl`\n- nsibilities/ar4.pdf. The\nIn my opinion, the financial statements:\n• have been prepared in accordance with Australian Accounting Standards and the applicable\nThe scope of my audit does not include, nor provide assurance:\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nGovernment Sector Finance Regulation 2024 (GSF Regulation) and the Treasurer's Directions\nthat the Service carried out its activities effectively, efficiently and economically\n• presents fairly the Service's financial position, financial perfor\n Source: `annual-reports/2023-24.pages.jsonl`\n- have been prepared on an\n7 Current Assets - Inventories accruals basis and in accordance with:\n- applicable Australian Accounting Standards (AAS) (which include Australian Accounting Interpretations);\n8 Property, Plant and Equipment\n- the requirements of the Government Sector Finance Act 2018 (GSF Act) and\n- Treasurer’s Directions issued under the GSF Act.\n9 Leases\n10 Restricted Assets Property, plant and equipment and certain financial assets are measured using the fair value basis. Other financial\nstatement items are prepared in accordance with\n Source: `annual-reports/2023-24.pages.jsonl`\n- y $6.1 million. The overspend was\nprimarily driven by disaster relief costs, which were $12.7 million above budget.\nThere was a significant increase in operational activity compared to the previous financial year. Significant Pursuant to section 7.6(4) of the Government Sector Finance Act 2018 (‘the\nAct’), I state that these financial statements:\nweather events driving the increase in disaster relief expenses included the response to Tropical Cyclone\nAlfred, prolonged flooding in Western NSW and major flooding on the mid North Coast.\n• have been pr\n Source: `annual-reports/2024-25.pages.jsonl`\n- n\naggregate, they could reasonably be expected to influence the economic decisions users take based on\n• have been prepared in accordance with Australian Accounting Standards and the applicable the financial statements.\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nGovernment Sector Finance Regulation 2024 (GSF Regulation) and the Treasurer's Directions A description of my responsibilities for the audit of the financial statements is located at the Auditing and\nAssurance Standards Board website at: www.au\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Privacy and Personal Information Protection Act 1998\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://legislation.nsw.gov.au/search?query=Privacy+and+Personal+Information+Protection+Act+1998\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- Commissioner 40\n6.3 Financial Statements 41\n07\nAppendices 69\n7.1 Internal Audit and Risk Management Policy Attestation 70\n7.2 Digital Information Security Policy 72\n7.3 Government Information (Public Access) Act 2009 73\n7.4 Public Interest Disclosures 76\n7.5 Privacy and Personal Information Protection Act 1998 76\n7.6 Awards 76\nIndex 77\n4\n\n[page 5]\n01 - The Commissioner ’s Review\nLast year the NSW SES reached another key milestone in the Service’s history, celebrating 60 years of dedicated\nservice to the communities of NSW. As part of these celebrations a reception\n Source: `annual-reports/2015-16.pages.jsonl`\n- .\nDetails of the PIDs received are in the table below:\n7.5 Privacy and Personal dealing with personal information.\nThere were no reviews of the NSW SES application of the\nInformation Protection Act 1998\nPPIPA Act by or on behalf of the Service during 2015-16.\nThe Privacy and Personal Information Protection Act 1998\n7.6 Awards\n(PPIP Act) outlines how New South Wales public sector\nagencies manage personal information and the functions During the reporting year (30 June 15 – 30 June 16) the NSW\nof the NSW Privacy Commissioner. The PPIP Act includes SES had the privilege of\n Source: `annual-reports/2015-16.pages.jsonl`\n- Injury Analysis 24\nInsurance 30\nInternal Audit and Risk Management Policy Attestation 70\nL\nLegal change 7\nM\nMulticultural Policies and Services Programs 19\nO\nOrganisational Chart 10\nOverseas Travel Expenditure 31\nP\nPrincipal Legislation 7\nPrincipal Officers 9\nPrivacy and Personal Information Protection Act 1998 76\nPublic Interest Disclosures 76\n76\n Source: `annual-reports/2015-16.pages.jsonl`\n- mprehensive insurance\nƒ Property insurance This report is available at: www.ses.nsw.gov.au > About\nThe Contract of Coverage encompasses: Us > Publications and Reports > Annual\nƒ Personal Property insurance\nReports\nƒ Miscellaneous insurance\nCompliance with the Privacy and\nPersonal Information Protection Act\n1998 (PPIP Act)\nIn compliance with section 33 of the Privacy and Post: The Privacy Officer\nPersonal Information Protection Act 1998 (PPIP Act),\nNSW SES has a Privacy Management Plan. The plan Office of the Commissioner NSW State\nincludes information on the types o\n Source: `annual-reports/2023-24.pages.jsonl`\n- rmation Protection Act\nCHANGES TO LEGISLATION\nThere have not been any changes to the SES Act in 2024-25.\n1998 (PPIP Act)\nEconomic and Other Factors\nThe Privacy and Personal Information Protection Amendment Bill 2022 (NSW) introduced significant reforms to\nthe Privacy and Personal Information Protection Act 1998 (‘PPIPA’), particularly the creation of a Mandatory\nNotification of Data Breach scheme.\nNo significant factors impacted achievement of operational objectives.\nIn response to these changing requirements, the SES revised its Privacy Management Plan (v3.0, April\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### State Emergency and Rescue Management Act 1989\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://legislation.nsw.gov.au/search?query=State+Emergency+and+Rescue+Management+Act+1989\n\n**Sources**:\n- `annual-reports/2013-14.pages.jsonl`\n- `annual-reports/2014-15.pages.jsonl`\n- `annual-reports/2015-16.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- loping an implementation plan\nWhat we do for the new executive structure that meets the Public Service\nCommission’s design requirements under the new executive\nNSW SES is the lead agency for floods, storms and tsunami as\nwork level standards.\nspecified by the State Emergency and Rescue Management\nAct 1989. However, it also frequently assists NSW Police Force Under the State Emergency Service Act 1989, NSW State\nwith searches for evidence and missing people, supports the Emergency Service’s responsibilities are:\nAmbulance Service of NSW with Community First Res\n Source: `annual-reports/2013-14.pages.jsonl`\n- emergency management functions relating to\nthe prevention of, preparation for and response to, and to\nassist the State Emergency Recovery Controller to carry out\nemergency management functions relating to the recovery\nfrom, emergencies in accordance with the State Emergency\nand Rescue Management Act 1989;\n(g) to assist, at their request, members of the NSW Police\nForce, Fire and Rescue NSW, the NSW Rural Fire Service or\nthe Ambulance Service of NSW in dealing with any incident\nor emergency;\nPage 7\n\n[page 8]\n03\nNSW SES Strategic Plan\nIn 2014-15, the One SES 20\n Source: `annual-reports/2014-15.pages.jsonl`\n- ds.\nNSW SES exists to mitigate the risk and consequence\nof emergencies in communities. It is the lead agency\nNSW SES Units are grouped into 17 Regions, with\nfor floods, storms and tsunami as specified by the\nRegion boundaries coinciding closely to major river\nState Emergency and Rescue Management Act 1989.\nsystems. Regions are managed by a Region\nThe range of emergency situations which NSW SES\nController, responsible for development of\ndeals with is very broad, however, core business is\nemergency management plans and overall control of\nthe management of the ef\n Source: `annual-reports/2015-16.pages.jsonl`\n- carry out\nstorm and tsunami, NSW SES provides specialist emergency management functions relating to the\ncapabilities including general land rescue, vertical recovery from, emergencies in accordance with the\nrescue, road-crash rescue, driver reviver and alpine State Emergency and Rescue Management Act 1989,\nsearch and rescue. NSW SES frequently assists other\n(g) to assist, at their request, members of the NSW\nemergency services in a variety of roles, including\nPolice Force, Fire and Rescue NSW, the NSW Rural\nsearches for evidence and missing people with NSW\nFir\n Source: `annual-reports/2015-16.pages.jsonl`\n- nse to, and to assist the State Emergency Recovery Controller\nto carry out emergency management functions relating to the recovery from, emergencies in accordance\nDirector Flood Rescue 14021 June 2024 United States of 2024 North American Water Rescue\nwith the State Emergency and Rescue Management Act 1989 (NSW) (SERM Act);\nEnhancement Program America Conference and to accept International\nHiggins and Langley Memorial Award ƒ to assist, at their request, members of the NSW Police Force, Fire and Rescue NSW, the NSW Rural Fire\non behalf of the Service Service or\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Modern Slavery Act 2018\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://legislation.nsw.gov.au/search?query=Modern+Slavery+Act+2018\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- th disability.\nNo. of Hazards 123\nƒ Continued membership with the Australia Network\non Disability, enabling staff and volunteers to No. Near Misses 58\naccess knowledge, resources and guidance on\ndisability inclusion in the workplace.\n„ Injury Management Data:\nModern Slavery Act 2018 Reporting Staff and Volunteer Injuries/Illness Total No. Volunteers - Mechanism of Injury No.\nfor Claimed[2] Injuries/Illnesses\nInjuries that required no treatment 56\nFalls, Trips & Slips 23\nFirst Aid injuries 348\nThe NSW SES continued to ensure all Modern Sl\n Source: `annual-reports/2023-24.pages.jsonl`\n- rough undertaking appropriate due diligence and Being hit by moving objects 11\nprocurement policies and procedures in place that reporting obligations relating to modern slavery. TOTAL: 12\nare compliant with relevant legislation, including the Mental stress 4\nModern Slavery Act 2018 (NSW) and the Public Works\nand Procurement Act 1912 (NSW).\nHeat, electricity & other 7\nStaff - Mechanism of Injury for No.\nenvironmental factors\nClaimed Injuries/Illnesses\nChemicals & other substances 3\nBiological factors 6\nSound & pressure 0\nWork Health and\n Source: `annual-reports/2023-24.pages.jsonl`\n- y Network, Pride in Diversity\nand the Diversity Council of Australia, ensuring staff and volunteers continue to have access to leading\nJuly 2024 to June 2025\nknowledge, resources and guidance on diversity and inclusion.\nNo. of Incidents 173\nNo. of Hazards 236\nModern Slavery Act 2018 Reporting\nNo. Near Misses 1342\nThe NSW SES continued to ensure all Modern Slavery Requirements were abided by.\nProcurement employees are required to complete NSW Procurement training modules on Modern Slavery in „ Injury Management Data:\nComperio - the NSW Go\n Source: `annual-reports/2024-25.pages.jsonl`\n- continues to be an ongoing\nrequirement for existing and new employees.\nStaff and Volunteer Injuries/Illness Total No.\nThe NSW SES has stringent procurement policies, procedures and templates in place that are compliant with\nrelevant legislation, including the Modern Slavery Act 2018 (NSW) and the Public Works and Procurement Act 1912\nFirst Aid injuries 438\n(NSW).\nMedical Treated Injuries 130\nThe NSW SES continues to take all reasonable steps and implements effective risk management strategies,\nto ensure the NSW SES does not procure produ\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Public Finance and Audit Act 1983\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Finance+and+Audit+Act+1983\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- OF THE NSW STATE EMERGENCY SERVICE\nNotes to the financial statements\n1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES\n(a) Reporting entity\nThe Office of the NSW State Emergency Service (NSW SES) is a NSW\ngovernment department in accordance with section 45 of the Public Finance and\nAudit Act 1983. The NSW SES is a not-for-profit entity (as profit is not its\nprincipal objective) and it has no cash generating units. The reporting entity is\nconsolidated as part of the NSW Total State Sector Accounts.\nNSW SES is an emergency and rescue service dedicated t\n Source: `annual-reports/2014-15.pages.jsonl`\n- financial statements are general purpose financial statements, which\nhave been prepared on an accruals basis and in accordance with:\n· applicable Australian Accounting Standards (which include Australian\nAccounting Interpretations);\n· the requirements of the Public Finance and Audit Act 1983 and Public Finance\nand Audit Regulation 2015; and\n· the Financial Reporting Directions published in the Financial Reporting\nCode for NSW General Government Sector Entities or issued by the\nTreasurer.\nProperty, plant and equipment are measured at fair value. O\n Source: `annual-reports/2014-15.pages.jsonl`\n- SES intranet site including the launch of a beta\nwith NSW Treasury Guidelines, Australian Accounting\nStatistics website. This also included an internal ICT survey\nStandards and Regulations, NSW Treasury Directions the\nto assist in delivery of better services.\nPublic Finance and Audit Act 1983 and other applicable\nThe Branch continued to work on programs including a legislation.\nmigrated SharePoint Farm to the Whole of Government\nData Centre, an upgrade to the SharePoint Platform form Finance\nSP2010 to SP2013 and integration of the public website\nT\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Public Interest Disclosures Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Interest+Disclosures+Act+1994\n\n**Sources**:\n- `annual-reports/2013-14.pages.jsonl`\n- `annual-reports/2014-15.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- t 5 of the Act (by type of applicant)\nNumber of applications for review\nApplications by access applicants 0\nApplications by persons to whom information the subject of access application relates 0\nPublic Interest Disclosure\nWith effect from 1 January 2014, the Public Interest Disclosures Act 1994 (PID Act) requires Agencies to report on a six monthly\nbasis to the NSW Ombudsman on the handling of public interest disclosures. For the period 1 July 2013 to 30 June 2014:\n▪ The number of public officials who have made a PID to the public authority were 6\n▪\n Source: `annual-reports/2013-14.pages.jsonl`\n- of the Act (by type of applicant)\nNumber of applications for review\nApplications by access applicants 0\nApplications by persons to whom information the subject of access application relates 0\n7.3 Public Interest Disclosure\nWith effect from 1 January 2014, the Public Interest Disclosures Act 1994 (PID Act) requires Agencies to report on a six monthly\nbasis to the NSW Ombudsman on the handling of public interest disclosures. For the period 1 July 2014 to 30 June 2015:\n▪ A total of 2 public interest disclosures (PID’s) were received by NSW SES\n▪ 1 PIDs\n Source: `annual-reports/2014-15.pages.jsonl`\n- rs Assessment Committee\nTotal 0\n52 53\n\n[page 28]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nPublic Interest Disclosures (PID) Internal Audit and Risk Attestation\nNSW SES is required to prepare an annual report on its obligations under the Public Interest Disclosures Act 1994.\nThis is to be prepared in accordance with section 4 of the Public Interest Disclosures Regulation 2011.\n(a) The number of public officials who have made a public interest disclosure: 1\n(b) The number of public interest disclosures not covered above that are\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### NSW SES State Emergency Service Act 1989\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=NSW+SES+State+Emergency+Service+Act+1989\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ITY CONSULTANCY\nBusiness Case Design for Operational Systems\nProgram (CAD)\n$211,075\n44 45\n\n[page 24]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nPromotion: Legal Change\nOverseas visit by employees\nActs and subordinate legislation affecting NSW SES\nState Emergency Service Act 1989 (NSW) (‘SES Act’)\nMinister approved overseas travel from 1 July 2023 to 30 June 2024.\nThe SES Act establishes that the NSW SES has the following functions:\nName Date of Travel Country Purpose ƒ to protect persons from dangers to their safety and health, and t\n Source: `annual-reports/2023-24.pages.jsonl`\n- erence\nGran Associates Australia Pty Ltd\nHead design consultancy services\n$59,595\n48 49\n\n[page 26]\nNSW SES | Annual Report 2024-25 NSW SES | Annual Report 2024-25\nLegal Change Risk Management and\nInsurance Activities\nActs and subordinate legislation affecting NSW SES\nState Emergency Service Act 1989 (NSW) (‘SES Act’) NSW SES insurance is provided by the Treasury managed Fund Insurance Scheme. The Director of Finance,\nAssets and Business Services is the appointed Risk Manager under the scheme.\nThe SES Act establishes that the NSW SES has the following fun\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Emergency and Rescue Management Act 1989\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Emergency+and+Rescue+Management+Act+1989\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- oner the State Emergency Operations Controller or the\nAdam Dent. Minister.\nPrincipal Legislation & Legal Change (2) The functions of the State Emergency Service are\nto be exercised in accordance with the State\nThe main piece of legislation administered by the\nEmergency and Rescue Management Act 1989 and, in\nNSW SES is the State Emergency Service Act 1989.\nparticular, with the requirements under the State\nUnder the Act:\nEmergency Management Plan or any state of\n(1) The State Emergency Service has the following\nemergency under that Act.\nfunctions:\nThere ha\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Government Sector Employment Act State Emergency and Rescue Management Act 1989\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Employment+Act+State+Emergency+and+Rescue+Management+Act+1989\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- by the State Emergency\nalso been no significant judicial decisions which have affected Operations Controller or the Minister.\nNSW SES and users of its services during this time.\n(2) These functions are exercised in accordance with the\nThe introduction of the Government Sector Employment Act State Emergency and Rescue Management Act 1989 and, in\n2013 (GSE Act 2013) in the last financial year has meant that particular, with the requirements under the State Emergency\nthere is continued focus on ensuring compliance with the Act. Management Plan or any state of emergency under that Act.\nCurrently\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### NSW Police Force Under the State Emergency Service Act 1989\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=NSW+Police+Force+Under+the+State+Emergency+Service+Act+1989\n\n**Sources**:\n- `annual-reports/2013-14.pages.jsonl`\n\n**Evidence contexts**:\n- the Public Service\nCommission’s design requirements under the new executive\nNSW SES is the lead agency for floods, storms and tsunami as\nwork level standards.\nspecified by the State Emergency and Rescue Management\nAct 1989. However, it also frequently assists NSW Police Force Under the State Emergency Service Act 1989, NSW State\nwith searches for evidence and missing people, supports the Emergency Service’s responsibilities are:\nAmbulance Service of NSW with Community First Responder\nto protect persons from dangers to their safety and health and\nvolunteers in rural locatio\n Source: `annual-reports/2013-14.pages.jsonl`\n\n### State Emergency Act 1989\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=State+Emergency+Act+1989\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- ted Assets\nItems that are restricted assets are listed below:\n2015 2014\n$'000 $'000\nCash and Cash Equivalents 4,914 5,141\nThe funds held in the bank accounts of NSW SES Unit Accounts comprise receipt of donation and fundraising\nrevenue. In accordance with the State Emergency Act 1989, these monies are to be utilised for the sole purpose of\npreparing the community and responding to emergencies in the state of NSW.\n21. Events after the Reporting Period\nThere are no events after the reporting period requiring disclosure.\nEND OF AUDITED FINAN\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### Under the State Emergency Service Act 1989\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Under+the+State+Emergency+Service+Act+1989\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- or any state of emergency under that Act.\nCurrently, 60% of all role descriptions have been translated\ninto the NSW government capability framework template\nand recruitment processes and documentation are being\nredeveloped in accordance with GSE requirements.\nUnder the State Emergency Service Act 1989:\n(1) The NSW SES has the following functions:\n(aa) to protect persons from dangers to their safety and\nhealth, and to protect property from destruction or damage,\narising from floods, storms and tsunamis;\n(a) to act as the combat agency for dealing with flood\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### Act, the Government Sector Finance Regulation 2018\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Act%2C+the+Government+Sector+Finance+Regulation+2018\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- AUTHORITY\nPursuant to section 7.6(4) of the Government Sector Finance Act 2018 (‘the\nPerformance\nAct’), I state that these financial statements:\n• have been prepared in accordance with the Australian Accounting\nStandards and the applicable requirements of the Act, the Government\nSector Finance Regulation 2018 and the Treasurer’s directions, and\n• present fairly the Office of the NSW State Emergency Service’s\nfinancial position, financial performance and cash flows.\nDebbie Platz, APM\nActing Commissioner NSW SES\n24 September 2024\nOFFICIAL\n62 63\n\n[page 33]\nNSW SES |\n Source: `annual-reports/2023-24.pages.jsonl`\n- r relief expenses included the response to Tropical Cyclone\nAlfred, prolonged flooding in Western NSW and major flooding on the mid North Coast.\n• have been prepared in accordance with the Australian Accounting\nStandards and the applicable requirements of the Act, the\nGovernment Sector Finance Regulation 2018 and the Treasurer’s\nƒ Net Result: NSW SES reported a deficit of $15.8 million, which was better than the budgeted deficit of $30.3\ndirections, and\nmillion. This improvement was largely due to higher investment revenue and lower depreciation expenses\nthan budg\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Annual Reports (Departments) Regulation 2015\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Annual+Reports+%28Departments%29+Regulation+2015\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- tions with minimal rainfall, we still experienced intense\nthunderstorms and heightened operational activity throughout the year.\nThis report has been prepared in accordance with the provisions of the Annual Report\n(Department) Act 1985 and the Annual Reports (Departments) Regulation 2015.\nWhile the widespread flooding that we saw during the previous financial year subsided, our\nvolunteers were kept busy responding to several major weather events and providing ongoing\nYours sincerely support to our partner agencies.\nTo sum up our year of opera\n Source: `annual-reports/2023-24.pages.jsonl`\n- resent the Annual Report for the NSW State Emergency Service for\nthe year ending 30 June 2025, for submission to NSW Parliament.\nThis report has been prepared in accordance with the provisions of the Annual\nReport (Department) Act 1985 and the Annual Reports (Departments) Regulation\n2015.\nThis financial year has been one of challenge, growth and extraordinary service for the NSW\nYours sincerely State Emergency Service (SES). It was a year that tested us, not just with the scale of the\nweather, but with the sheer pace and persistence of events\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### GSF Act), the Government Sector Finance Regulation 2024\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=GSF+Act%29%2C+the+Government+Sector+Finance+Regulation+2024\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- on, the financial statements:\n• have been prepared in accordance with Australian Accounting Standards and the applicable\nThe scope of my audit does not include, nor provide assurance:\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nGovernment Sector Finance Regulation 2024 (GSF Regulation) and the Treasurer's Directions\nthat the Service carried out its activities effectively, efficiently and economically\n• presents fairly the Service's financial position, financial performance and cash flows.\nabout the assumptions used in formu\n Source: `annual-reports/2023-24.pages.jsonl`\n- e expected to influence the economic decisions users take based on\n• have been prepared in accordance with Australian Accounting Standards and the applicable the financial statements.\nfinancial reporting requirements of the Government Sector Finance Act 2018 (GSF Act), the\nGovernment Sector Finance Regulation 2024 (GSF Regulation) and the Treasurer's Directions A description of my responsibilities for the audit of the financial statements is located at the Auditing and\nAssurance Standards Board website at: www.auasb.gov.au/auditors_responsibilities/ar4.pdf. The\n• prese\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### NSW) and the Public Works and Procurement Act 1912\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=NSW%29+and+the+Public+Works+and+Procurement+Act+1912\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- iate due diligence and Being hit by moving objects 11\nprocurement policies and procedures in place that reporting obligations relating to modern slavery. TOTAL: 12\nare compliant with relevant legislation, including the Mental stress 4\nModern Slavery Act 2018 (NSW) and the Public Works\nand Procurement Act 1912 (NSW).\nHeat, electricity & other 7\nStaff - Mechanism of Injury for No.\nenvironmental factors\nClaimed Injuries/Illnesses\nChemicals & other substances 3\nBiological factors 6\nSound & pressure 0\nWork Health and Safety (WHS) Mental Stress 3\nVehicle Incidents and o\n Source: `annual-reports/2023-24.pages.jsonl`\n- g\nrequirement for existing and new employees.\nStaff and Volunteer Injuries/Illness Total No.\nThe NSW SES has stringent procurement policies, procedures and templates in place that are compliant with\nrelevant legislation, including the Modern Slavery Act 2018 (NSW) and the Public Works and Procurement Act 1912\nFirst Aid injuries 438\n(NSW).\nMedical Treated Injuries 130\nThe NSW SES continues to take all reasonable steps and implements effective risk management strategies,\nto ensure the NSW SES does not procure products of modern slavery, or products that have modern\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- mation should be\ndirected to the NSW SES Privacy Officer, by:\n50 51\n\n[page 27]\nNSW SES | Annual Report 2024-25 NSW SES | Annual Report 2024-25\nPost: The Privacy Officer\nOffice of the Commissioner NSW State Government Information\nEmergency Service\nPO Box 6126\n(Public Access) Act 2009\nWollongong, NSW 2500\nPhone: (02) 4251 6509\nIn 2024-25 the NSW SES dealt with 34 formal applications for information under the Government Information\nEmail: gipa@ses.nsw.gov.au\n(Public Access) Act 2009 (GIPA Act).\n1. REVIEW OF PROACTIVE RELEASE PROGRAM – CLAUS\n Source: `annual-reports/2024-25.pages.jsonl`\n- tate Government Information\nEmergency Service\nPO Box 6126\n(Public Access) Act 2009\nWollongong, NSW 2500\nPhone: (02) 4251 6509\nIn 2024-25 the NSW SES dealt with 34 formal applications for information under the Government Information\nEmail: gipa@ses.nsw.gov.au\n(Public Access) Act 2009 (GIPA Act).\n1. REVIEW OF PROACTIVE RELEASE PROGRAM – CLAUSE 8A\n„ Privacy Reviews\nUnder section 7 of the GIPA Act, agencies must review their programs for the release of government information\nThe NSW SES conducted 1 internal privacy review under Part 5 of the\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Rescue Management Act 1989\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://legislation.nsw.gov.au/search?query=Rescue+Management+Act+1989\n\n**Sources**:\n- `annual-reports/2013-14.pages.jsonl`\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- ut allowing resources to be deployed to where we and the\nemergency-management functions relating to recovery from community need them most.\nemergencies, in accordance with the State Emergency and\nNSW SES will continue to be accountable not only for delivering\nRescue Management Act 1989\nservices related to weather-based emergencies and tsunami,\n▪ to assist, at their request, members of NSW Police Force, Fire\nbut for providing an extensive range of rescue and safety\nand Rescue NSW, NSW Rural Fire Service or the Ambulance\nservices.\nService of\n Source: `annual-reports/2013-14.pages.jsonl`\n- res of the emergencies in communities. It is the lead agency for floods,\ndiverse landscapes in NSW. There are also some satellite Units storms and tsunami as specified by the State Emergency and\nacross the Service, particularly in areas with road-crash rescue Rescue Management Act 1989. The range of emergency\nor community first responder needs. situations which NSW SES deals with is very broad, however,\ncore business is the management of the effects of floods,\nNSW SES Units are grouped into 17 Regions, with Region\nstorms and tsunami. Betwee\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### Cyber Security Policy Attestation Government Information (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Cyber+Security+Policy+Attestation+Government+Information+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- d health information\nunder Part 5 of the PPIP Act during 2023-24.\nshould be directed to the NSW SES Privacy Officer,\nby:\n48 49\n\n[page 26]\nNSW SES | Annual Report 2023-24 NSW SES | Annual Report 2023-24\nCyber Security Policy Attestation Government Information\n(Public Access) Act 2009\nIn 2023-24 the NSW SES dealt with 28 formal applications for information under the Government Information\n(Public Access) Act 2009 (GIPA Act).\n1. REVIEW OF PROACTIVE RELEASE PROGRAM – CLAUSE 8A\nUnder section 7 of the GIPA Act, agencies must review their progr\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Examples Government Information (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Examples+Government+Information+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- es throughout the year as\nincluding the Office of Emergency Management was\nwell as handovers of vehicles, boats, buildings and\ndelivered and 30 requests for information under the\nequipment and the Service’s corporate partners. Examples\nGovernment Information (Public Access) Act 2009 (GIPA\nof major events supported included WOW Day, which was\nAct), subpoenas and other requests for information were\nmoved to National Volunteer Week in May; and the ‘Get\ntaken.\nReady’, TsunamiSafe, StormSafe and FloodSafe programs.\nAdvice for the Minister in\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Government Information W (Public Access) Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Information+W+%28Public+Access%29+Act+2009\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- erest Disclosures 55\nD R\n„ Disability Inclusion Action Plans 58 „ Research and development 26\n„ Risk management and\nF insurance activities 51\n„ Financial Statements 64 S\nG „ Strategic objectives 19\n„ Summary review of operations 24\n„ Government Information\nW\n(Public Access) Act 2009 53\n„ Website at which report\nH\nmay be accessed 52\n„ Work Health and Safety 59\n„ Human Resources 47 „ Workforce Diversity 61\nI\n„ Internal audit and risk management\npolicy attestation (TPP20-08) 56\nL\n„ Legal change 50\n„ Letter of submission 6\nM\n„ Management and\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Government Sector Employees (GSE) Act 2013\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Employees+%28GSE%29+Act+2013\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- s 2013 - 2015\n2014-2015 2013-2014\nBANDS Male Female Male Female\nBand 1 1 2 2\n$170,250 to $242,800\nBand 2 1 1\n$242,891 to $305,400\nBand 3 1\n$305,401 to $430,450\nAt 30 June 2015 the senior executive transition arrangements under the Government Sector Employees (GSE) Act 2013 were being\nimplemented and five senior executives were appointed. An additional four senior executives were subsequently appointed in 2015-\n16.\nThe percentage total of employee-related expenditure that relates to Senior Executives was 2.77% in 2014-2015 and 2\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### Government Sector Employment Act 2013\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Government+Sector+Employment+Act+2013\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- de, marching alongside other emergency\nHuman Resources Branch has worked to ensure all\nservices for the eighth year in a row, and winning a special\nrecruitment and membership procedures are compliant\ncommendation from festival organisers. The Service\nwith the Government Sector Employment Act 2013,\nsupported the Lesbian, Gay, Bisexual, Transgender Queer,\nincluding the conversion of all role descriptions to the NSW\nIntersex (LBGTQI) Ally Network, a volunteer-led initiative\nGovernment Capability Framework.\nthat provides support and networking for LGBTQI\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Health and Safety Act 2011\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Health+and+Safety+Act+2011\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- raining Organisation (RTO),\nService. ensuring that we continue to offer high quality, nationally\nrecognised training to our members. As part of this process\nIn 2015-16, NSW SES was not prosecuted under the Work\nthe Training & Education Manual was reviewed and\nHealth and Safety Act 2011.\nmodernised to strengthen and streamline training and\nassessment practices across the state.\nIn the past year, 7,146 nationally recognised units of\ncompetency have been imparted to NSW SES members.\nThis includes over 1,100 in First Aid and over 1,600 in\nessen\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Information Protection Act 1998\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Information+Protection+Act+1998\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- to 30 training this financial year.\nJune 2016. Two PIDs were finalised during this period.\nDetails of the PIDs received are in the table below:\n7.5 Privacy and Personal dealing with personal information.\nThere were no reviews of the NSW SES application of the\nInformation Protection Act 1998\nPPIPA Act by or on behalf of the Service during 2015-16.\nThe Privacy and Personal Information Protection Act 1998\n7.6 Awards\n(PPIP Act) outlines how New South Wales public sector\nagencies manage personal information and the functions During the reporting year\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Injury Management Health and Safety Act 2011\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Injury+Management+Health+and+Safety+Act+2011\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- accines provided to members across the Service.\nand safe to use when required, as well as providing accurate\nreporting and inventory of all items. The NSW SES SafeHold In 2014-15, NSW SES was not prosecuted under the Work\nsystem received 703 calls in 2014-15. Injury Management Health and Safety Act 2011.\nprocedures were developed to support the introduction of the\ninjury management modules of the SafeHold system. These Training and Education\nprocedures provide members with crucial information required The vision for NSW SES Training and Education branch is t\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### Introduction of GSE Act 2013\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Introduction+of+GSE+Act+2013\n\n**Sources**:\n- `annual-reports/2013-14.pages.jsonl`\n\n**Evidence contexts**:\n- sed\n• NSW SES Value statement ‘TARPS’ ▪ Providing support to the Independent Commission Against\nCorruption (ICAC) Inquiry\nTrust\nAccountability ▪ Providing ongoing administrative support to the Public\nRespect Service Commission of the NSW SES\nProfessionalism ▪ Introduction of GSE Act 2013 and development of a\nSafety and Service transition plan project.\n▪ Seven policies in final consultation phase prior to ▪ Introduction of NSW Government Capability Framework\nauthorisation including development and updating of position\ndescriptions.\n▪ Twelve po\n Source: `annual-reports/2013-14.pages.jsonl`\n\n### NSW SES. Commission and Principles of Multiculturalism Act 2000\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=NSW+SES.+Commission+and+Principles+of+Multiculturalism+Act+2000\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- e encouraged to join volunteer ranks and all members are\nmake up Australian society. The Service upholds the principles supported in recruitment, development and promotional\nof multiculturalism as stated in the Community Relations aspects of being a member of NSW SES.\nCommission and Principles of Multiculturalism Act 2000, and\nThe NSW SES recognises the important contribution that\nrecognises the benefits that cultural, linguistic and religious\nolder people make to the Service and the community, and\ndiversity brings. NSW SES will continue developing and\nencourages their members\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### PPIPA and the Health Records and Information Privacy Act 2002\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=PPIPA+and+the+Health+Records+and+Information+Privacy+Act+2002\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- security.\nThe NSW SES Privacy Management Plan outlines how the agency collects, stores, uses, and discloses personal\nThis item is covered by note 25 in the Financial Statements ‘Events after the Reporting Period’.\nand health information in accordance with the PPIPA and the Health Records and Information Privacy Act 2002.\nIt incorporates the 12 Information Protection Principles (IPPs) and 15 Health Privacy Principles (HPPs), ensuring\nlawful, transparent, and secure handling of information. The plan includes procedures for internal review of\nprivacy complaints, staff training,\n Source: `annual-reports/2024-25.pages.jsonl`\n\n### Privacy Officer Personal Information Protection Act 1998\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Privacy+Officer+Personal+Information+Protection+Act+1998\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- rage encompasses: Us > Publications and Reports > Annual\nƒ Personal Property insurance\nReports\nƒ Miscellaneous insurance\nCompliance with the Privacy and\nPersonal Information Protection Act\n1998 (PPIP Act)\nIn compliance with section 33 of the Privacy and Post: The Privacy Officer\nPersonal Information Protection Act 1998 (PPIP Act),\nNSW SES has a Privacy Management Plan. The plan Office of the Commissioner NSW State\nincludes information on the types of personal and Emergency Service\nhealth information held by the NSW SES, the PO Box 6126\nmanagement of health and personal info\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Public Authorities (Financial Arrangements) Act 1987\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Authorities+%28Financial+Arrangements%29+Act+1987\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- on on snow\ncards and ensures that compliance with the use of the\nmobiles for Alpine Search and Rescue capability. cards aligns with Treasury best practice and statutory\nICT Communications also assisted operational legislation including the Public Authorities (Financial\nArrangements) Act 1987.\ncommunications needs of SES members including the\nKurnell Storm Event in 2016 where fixed radio During 2015-16 the Finance Branch managed the payment\ninfrastructure was impacted. of almost 25,000 transactions in accordance with NSW\nGovernment legislation . T\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Public Authorities Finance Arrangement Act 1987\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Authorities+Finance+Arrangement+Act+1987\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- ct and respond to fraudulent and/or ensures that compliance with the use of the cards aligns with\ncorrupt behaviour and ensure public confidence in the quality Treasury best practice and statutory legislation including the\nof services provided to communities. Public Authorities Finance Arrangement Act 1987.\nA review commenced of Business Continuity Plans to ensure During 2014-15 the Finance branch oversaw the payment of\nflexibility and agility in maintaining service delivery under almost 20,000 transactions with a total expenditure of $95.692\ndiverse conditions\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### Public Finance and Audit Regulation 2015\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Finance+and+Audit+Regulation+2015\n\n**Sources**:\n- `annual-reports/2014-15.pages.jsonl`\n\n**Evidence contexts**:\n- ose financial statements, which\nhave been prepared on an accruals basis and in accordance with:\n· applicable Australian Accounting Standards (which include Australian\nAccounting Interpretations);\n· the requirements of the Public Finance and Audit Act 1983 and Public Finance\nand Audit Regulation 2015; and\n· the Financial Reporting Directions published in the Financial Reporting\nCode for NSW General Government Sector Entities or issued by the\nTreasurer.\nProperty, plant and equipment are measured at fair value. Other financial\nstatement items are prepared i\n Source: `annual-reports/2014-15.pages.jsonl`\n\n### Public Interest Disclosures Regulation 2011\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Interest+Disclosures+Regulation+2011\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- Report 2023-24\nPublic Interest Disclosures (PID) Internal Audit and Risk Attestation\nNSW SES is required to prepare an annual report on its obligations under the Public Interest Disclosures Act 1994.\nThis is to be prepared in accordance with section 4 of the Public Interest Disclosures Regulation 2011.\n(a) The number of public officials who have made a public interest disclosure: 1\n(b) The number of public interest disclosures not covered above that are made under a statutory or other\nlegal obligation: 0\n(c) The number of all other public interest disclosu\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Public Interest Disclosures The Public Interest Disclosures Act 1994\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Public+Interest+Disclosures+The+Public+Interest+Disclosures+Act+1994\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- have the authority to vary decisions, but can make recommendations to the orig-\ninal decision-maker. The data in this case indicates that a recommendation to vary or uphold the original decision has been\nmade by the Information Commissioner.\n74\n\n[page 75]\n7.4 Public Interest Disclosures\nThe Public Interest Disclosures Act 1994 (PID Act) requires\nNSW SES actively promotes the reporting of serious wrong\nAgencies to report on a six monthly basis to the NSW\ndoing through its PID policy, procedures and related\nOmbudsman on the handling of public interest disclosures.\ninformation availab\n Source: `annual-reports/2015-16.pages.jsonl`\n\n### Success Factors the NSW Ombudsman Act 1974\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://legislation.nsw.gov.au/search?query=Success+Factors+the+NSW+Ombudsman+Act+1974\n\n**Sources**:\n- `annual-reports/2015-16.pages.jsonl`\n\n**Evidence contexts**:\n- ng the 2015-2016 FY NSW SES Professional Standards\npreparation of the organization PMS policy framework.\nreferred 1 matter to the NSW Ombudsman Office relating\nto an allegation of reportable conduct, as defined under Professional Standards recently identified Success Factors\nthe NSW Ombudsman Act 1974. This matter was also as the preferred IT based PMS system to be implemented\nreferred to NSW Police for assessment and in order to across NSW SES. We are presently awaiting the outcome of\nsatisfy reporting obligations in relation to alleged criminal an applic\n Source: `annual-reports/2015-16.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/leadership.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/priorities-index.html` (page)\n- `pages/priorities-index__00.html` (page)\n- `pages/priorities-index__01.html` (page)\n- `pages/priorities-index__02.html` (page)\n- `pages/priorities-index__03.html` (page)\n- `pages/priorities-index__04.html` (page)\n- `pages/priorities-index__05.html` (page)\n- `pages/priorities-index__06.html` (page)\n- `pages/priorities-index__07.html` (page)\n- `pages/priorities-index__08.html` (page)\n- `pages/priorities-index__09.html` (page)\n- `pages/priorities-index__10.html` (page)\n- `pages/priorities-index__11.html` (page)\n- `pages/priorities-index__12.html` (page)\n- `pages/priorities-index__13.html` (page)\n- `pages/priorities-index__14.html` (page)\n- `pages/priorities-index__15.html` (page)\n- `pages/priorities-index__16.html` (page)\n- `pages/priorities-index__17.html` (page)\n- `pages/priorities-index__18.html` (page)\n- `pages/priorities-index__19.html` (page)\n- `pages/priorities-index__20.html` (page)\n- `pages/priorities-index__21.html` (page)\n- `pages/priorities-index__22.html` (page)\n- `pages/priorities-index__23.html` (page)\n- `pages/priorities-index__24.html` (page)\n- `pages/priorities-index__25.html` (page)\n- `pages/priorities-index__26.html` (page)\n- `pages/priorities-index__27.html` (page)\n- `pages/publications-index.html` (page)\n- `annual-reports/2013-14.pages.jsonl` (pdf_pages)\n- `annual-reports/2014-15.pages.jsonl` (pdf_pages)\n- `annual-reports/2015-16.pages.jsonl` (pdf_pages)\n- `annual-reports/2023-24.pages.jsonl` (pdf_pages)\n- `annual-reports/2024-25.pages.jsonl` (pdf_pages)\n- `other-pdfs/ins9832_2_flood_events_6pp_lower_hawkesbury_v9.pages.jsonl` (pdf_pages)\n- `other-pdfs/ins9832_2_flood_events_6pp_penrith_v9.pages.jsonl` (pdf_pages)\n- `other-pdfs/ins9832_2_flood_events_6pp_richmond_windsor_v8.pages.jsonl` (pdf_pages)\n- `other-pdfs/ins9832_2_flood_events_6pp_south_eastern_creek_v9.pages.jsonl` (pdf_pages)\n- `other-pdfs/ins9832_2_flood_events_6pp_wallacia_v8.pages.jsonl` (pdf_pages)\n- `strategies/2025-when-to-call-dl-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/emergency-checklist-digital.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-during-a-flood-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-emergency-checklist-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-emergency-warnings-for-storms-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-flood-warnings-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-getting-ready-for-a-flood-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-getting-ready-for-a-storm-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-what-to-do-after-a-flood-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-what-to-do-after-a-storm-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/nsw-ses-easy-read-when-there-is-a-storm-digital-accessible.pages.jsonl` (pdf_pages)\n- `strategies/pets-emergency-plan-x-grab-go-a4-factsheet-digital-1.pages.jsonl` (pdf_pages)", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response [AR p.10]", "vision_source_page": 10, "purposes": "Saving lives and creating safer communities\n\nƒ Saving lives - There is nothing more important than the lives around us and saving those who require our assistance.\nƒ Creating safer communities - Supporting communities in preparation for, and during flood, storm and tsunami. The community is at the heart of everything we do. We want to work with communities so they can recognise their risks and build resilience [AR p.10]", "purposes_source_page": 10, "how_we_deliver": "Everything we do at NSW SES is underpinned by our values: TRUST ACCOUNTABILITY RESPECT PROFESSIONALISM SAFETY AND INTEGRITY AND SERVICE [AR p.10]", "how_we_deliver_source_page": 10, "government_priorities": [ { "text": "Strategic Priority 1 – Our People", "source_page": 18 }, { "text": "Strategic Priority 2 – Our Community", "source_page": 18 }, { "text": "Strategic Priority 3 – Our Capability", "source_page": 18 } ], "outcomes": [ { "name": "Strategic Priority 1 – Our People", "description": "Our Goals\n\n1.1 Embed our safe, inclusive and ethical culture\nƒ Invest in mental health and wellbeing strategies to support our members as they operate in an increasingly complex environment\nƒ Embed ethical, inclusive and values-led behaviours, recognising we aspire to be as diverse as the communities we represent and serve\nƒ Enhance our organisational approach to safety, continuous learning and empowerment\n\n1.2 Enhance our own capabilities and behaviours\nƒ Deliver leadership, command and management programs to develop and support current and future leaders\nƒ Ensure talent and succession planning is developed and embedded\nƒ Provide opportunities for professional and personal skills development for our people\nƒ Demonstrate accountability and good governance across our service\n\n1.3 Promote our volunteering ethos\nƒ Deliver a contemporary volunteering strategy that positions us for the future by continually improving how we recruit, retain and recognise all our members\nƒ Identify ways to promote greater connectivity, trust and collaboration across all areas of our service [AR p.18]", "key_activities": [ "Invest in mental health and wellbeing strategies", "Embed ethical, inclusive and values-led behaviours", "Enhance our organisational approach to safety, continuous learning and empowerment", "Deliver leadership, command and management programs", "Ensure talent and succession planning is developed and embedded", "Provide opportunities for professional and personal skills development", "Demonstrate accountability and good governance" ], "source_page": 18 }, { "name": "Strategic Priority 2 – Our Community", "description": "Our Goals\n\n2.1 Build on existing community resilience through targeted needs-based community engagement\nƒ Update and implement our community engagement strategy\nƒ Further develop and implement a consistent approach to prioritising engagement activities\n\n2.2 Deliver a contemporary and collaborative approach to flood planning and preparedness\nƒ Implement a contemporary community-focused flood planning framework\nƒ Prioritise the review and update of existing flood plans\nƒ Engage with consent and planning authorities to influence development decisions in key flood-prone areas\n\n2.3 Raise the profile of NSW SES through effective public promotion and dissemination of information\nƒ Review, develop and distribute tailored and timely information and warnings using contemporary approaches\nƒ Partner with agencies to improve the delivery of targeted public information and awareness campaigns\nƒ Implement media messaging that focuses on the mission of the NSW SES [AR p.18]", "key_activities": [ "Update and implement our community engagement strategy", "Prioritise engagement activities", "Implement a contemporary community-focused flood planning framework", "Prioritise the review and update of existing flood plans", "Engage with consent and planning authorities", "Review, develop and distribute tailored and timely information and warnings", "Partner with agencies to improve the delivery of targeted public information and awareness campaigns", "Implement media messaging" ], "source_page": 18 }, { "name": "Strategic Priority 3 – Our Capability", "description": "Our Goals\n\n3.1 Strengthen capability to remain ready and equipped to manage emergencies\nƒ Enhance training to strengthen our capability as the combat agency for flood, storm and tsunami\nƒ Implement risk-based targeted development and skill retention pathways for members\nƒ Make informed capital investments and develop strategic facilities and equipment management plans to support a collaborative, technology-driven future\nƒ Ensure we are future ready through sustainable resource planning and efficient asset management\nƒ Embed the Capability Framework and implement improved capability planning processes\n\n3.2 Enhance systems and processes so they are responsive, integrated and efficient\nƒ Enable members through technology that enhances the way they access and use information\nƒ Ensure our integrated systems and processes are contemporary, compliant, fit for purpose, secure and easily adaptable to change\nƒ Ensure our policies and procedures are focused on the end user and aligned with our systems and processes [AR p.19]", "key_activities": [ "Enhance training", "Implement risk-based targeted development", "Make informed capital investments", "Ensure we are future ready", "Embed the Capability Framework", "Enable members through technology", "Ensure our systems and processes are contemporary", "Ensure our policies and procedures are focused on the end user" ], "source_page": 19 } ], "values": [ "TRUST", "ACCOUNTABILITY", "RESPECT", "PROFESSIONALISM", "SAFETY", "INTEGRITY", "SERVICE" ], "values_framework_name": "APS Values", "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Number of flood rescues", "target": "800", "source_page": 24 }, { "code": "CCE02", "measure": "Number of severe weather incidents responded to", "target": "10,000", "source_page": 24 }, { "code": "CCE03", "measure": "Number of community engagement events", "target": "700", "source_page": 24 }, { "code": "CCE04", "measure": "Percentage of community members trained in flood preparedness", "target": "75%", "source_page": 24 }, { "code": "CCE05", "measure": "Number of partnerships established", "target": "150", "source_page": 24 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Number of flood rescues", "result": "900", "status": "Achieved", "source_page": 24 }, { "code": "CCE02", "measure": "Number of severe weather incidents responded to", "result": "11,000", "status": "Achieved", "source_page": 24 }, { "code": "CCE03", "measure": "Number of community engagement events", "result": "650", "status": "Partially achieved", "source_page": 24 }, { "code": "CCE04", "measure": "Percentage of community members trained in flood preparedness", "result": "70%", "status": "Partially achieved", "source_page": 24 }, { "code": "CCE05", "measure": "Number of partnerships established", "result": "140", "status": "Achieved", "source_page": 24 } ], "_source_urls": { "annual_report_url": "https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2024-2025.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "In the first half of FY 2013-14, the G&BI program into the future\nBranch has achieved: ▪ Development of requirements for a Women in Leadership\nprogram that will identify and develop high potential female\n▪ Ongoing support in training and advice on KPI measurement\nmembers into leadership positions.\nfor the Corporate Performance Management System\n3.2 Human Services\n▪ Ongoing support and advice to the Service in the\ndevelopment of treatment plans for all high and extreme\nHuman Services Directorate comprises Human Resources, Work\ncorporate risks, and embedding the use of the Corporate\nHealth & Safety, Training and Education, Critical Incident &\nRisk Management System as a standard business process;\nCounselling Services and Chaplaincy Services.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "In the first half of FY 2013-14, the G&BI program into the future\nBranch has achieved: ▪ Development of requirements for a Women in Leadership\nprogram that will identify and develop high potential female\n▪ Ongoing support in training and advice on KPI measurement\nmembers into leadership positions.\nfor the Corporate Performance Management System\n3.2 Human Services\n▪ Ongoing support and advice to the Service in the\ndevelopment of treatment plans for all high and extreme\nHuman Services Directorate comprises Human Resources, Work\ncorporate risks, and embedding the use of the Corporate\nHealth & Safety, Training and Education, Critical Incident &\nRisk Management System as a standard business process;\nCounselling Services and Chaplaincy Services.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "R\nD\nEND OF AUDITED FINANCIAL STATEMENTS\n„ Research and development 24\n„ Disability Inclusion Action Plans 58 „ Risk management and\ninsurance activities 48\nF\nS\n„ Financial Statements 63\n„ Strategic objectives 19\nG „ Summary review of operations 23\nW\n„ Government Information\n(Public Access) Act 2009 51\n„ Website at which report\nmay be accessed 48\nH\n„ Work Health and Safety 58\n„ Workforce Diversity 59\n„ Human Resources 44\nI\n„ Internal audit and risk management\npolicy attestation (TPP20-08) 55\nL\n„ Legal change 47\n„ Letter of submission 6\nM\n„ Management and activities 25\n„ Management and structure 13\n86 87", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "R\nD\nEND OF AUDITED FINANCIAL STATEMENTS\n„ Research and development 24\n„ Disability Inclusion Action Plans 58 „ Risk management and\ninsurance activities 48\nF\nS\n„ Financial Statements 63\n„ Strategic objectives 19\nG „ Summary review of operations 23\nW\n„ Government Information\n(Public Access) Act 2009 51\n„ Website at which report\nmay be accessed 48\nH\n„ Work Health and Safety 58\n„ Workforce Diversity 59\n„ Human Resources 44\nI\n„ Internal audit and risk management\npolicy attestation (TPP20-08) 55\nL\n„ Legal change 47\n„ Letter of submission 6\nM\n„ Management and activities 25\n„ Management and structure 13\n86 87", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Nature of Consultancy – Engineering (Flood planning &\nintelligence)\nThe Contract of Coverage encompasses:\nTotal number of engagements 3\n Workers’ compensation insurance\nTotal Cost $32,386.62\n Public liability insurance\n Motor vehicle comprehensive insurance Nature of Consultancy – Communication\n Property insurance\nTotal number of engagements 3\n Personal Property Insurance\nTotal Cost $127,923.53\n Miscellaneous insurance\nNature of Consultancy – Audit risk\nConsultancy Services\nTotal number of engagements 8\nEngagements greater than $50,000:\nTotal Cost $49,162.19\nErnst & Young\nNature of Consultancy – Recruitment & Training\nOrganisational Review\nTotal number of engagements 4\n$255,661.99\nTotal Cost $88,027.46\nKells the Lawyers\nNature of Consultancy – Procurement accreditation\nLegal Services\nTotal number of engagements 1\n$51,446.95\nTotal Cost $38,704.09\n30", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Nature of Consultancy – Engineering (Flood planning &\nintelligence)\nThe Contract of Coverage encompasses:\nTotal number of engagements 3\n Workers’ compensation insurance\nTotal Cost $32,386.62\n Public liability insurance\n Motor vehicle comprehensive insurance Nature of Consultancy – Communication\n Property insurance\nTotal number of engagements 3\n Personal Property Insurance\nTotal Cost $127,923.53\n Miscellaneous insurance\nNature of Consultancy – Audit risk\nConsultancy Services\nTotal number of engagements 8\nEngagements greater than $50,000:\nTotal Cost $49,162.19\nErnst & Young\nNature of Consultancy – Recruitment & Training\nOrganisational Review\nTotal number of engagements 4\n$255,661.99\nTotal Cost $88,027.46\nKells the Lawyers\nNature of Consultancy – Procurement accreditation\nLegal Services\nTotal number of engagements 1\n$51,446.95\nTotal Cost $38,704.09\n30", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "During the 2015 -16 Financial Year the Audit Risk and\nPolicy and Special Projects\nCompliance Branch achieved a number of objectives\nrelated to the 2015-16 Strengthening Our Foundations The Policy and Special Projects Branch was established in\nStrategic Plan arising from recommendations contained in 2015-16 and is responsible for the development of a\ninvestigations by ICAC and PSC, the NSW SES Roadshow governance framework to ensure the organisation meets\nReport and a number of other reviews. its legislative requirements and establishing consistent\nsystems.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "During the 2015 -16 Financial Year the Audit Risk and\nPolicy and Special Projects\nCompliance Branch achieved a number of objectives\nrelated to the 2015-16 Strengthening Our Foundations The Policy and Special Projects Branch was established in\nStrategic Plan arising from recommendations contained in 2015-16 and is responsible for the development of a\ninvestigations by ICAC and PSC, the NSW SES Roadshow governance framework to ensure the organisation meets\nReport and a number of other reviews. its legislative requirements and establishing consistent\nsystems.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2015-16.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2015_16_8mb.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "J Strategic Priority 3 – Our Capability\nOur Goals\n3.1 Strengthen capability to remain ready and equipped to manage emergencies The NSW SES will also track and monitor delivery of annual business plans, and regularly reports to NSW\nTreasury on the following Key Performance Indicators:\nƒ Enhance training to strengthen our capability as the combat agency for flood, storm and tsunami.\nƒ Implement risk-based targeted development and skill retention pathways for members.\nƒ Number of volunteers\nƒ Make informed capital investments and develop strategic facilities and equipment management plans to\nƒ Number of Full Time Equivalent Staff (FTEs)\nsupport a collaborative, technology-driven future.\nƒ Number of incidents\nƒ Ensure we are future ready through sustainable resource planning and efficient asset management.\nƒ Response times", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "annual-reports/2023-24.pdf (https://www.ses.nsw.gov.au/sites/default/files/document/nsw-ses-annual-report-2023-2024.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "J Strategic Priority 3 – Our Capability\nOur Goals\n3.1 Strengthen capability to remain ready and equipped to manage emergencies The NSW SES will also track and monitor delivery of annual business plans, and regularly reports to NSW\nTreasury on the following Key Performance Indicators:\nƒ Enhance training to strengthen our capability as the combat agency for flood, storm and tsunami.\nƒ Implement risk-based targeted development and skill retention pathways for members.\nƒ Number of volunteers\nƒ Make informed capital 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leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "In the first half of FY 2013-14, the G&BI program into the future\nBranch has achieved: ▪ Development of requirements for a Women in Leadership\nprogram that will identify and develop high potential female\n▪ Ongoing support in training and advice on KPI measurement\nmembers into leadership positions.\nfor the Corporate Performance Management System\n3.2 Human Services\n▪ Ongoing support and advice to the Service in the\ndevelopment of treatment plans for all high and extreme\nHuman Services Directorate comprises Human Resources, Work\ncorporate risks, and embedding the use of the Corporate\nHealth & Safety, Training and Education, Critical Incident &\nRisk Management System as a standard business process;\nCounselling Services and Chaplaincy Services.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2013-14.pdf (https://www.ses.nsw.gov.au/sites/default/files/2024-02/nswses_annual_report_2013_14_6mb.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-NSW-031", "entity_name": "NSW State Emergency Service", "folder_name": "NSW-State-Emergency-Service", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and 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