{ "entity_id": "B-004283", "folder": "National-Vocational-Education-and-Training-Regulator-Advisory-Council", "name": "National Vocational Education and Training Regulator Advisory Council", "type": "Statutory Body", "jurisdiction": "Commonwealth", "portfolio": "Employment and Workplace Relations", "website": "https://www.asqa.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 20, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "Our purpose is to ensure quality vocational education and training (VET) so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers. [CP p.6]", "official_site_url": "https://www.asqa.gov.au/", "source_documents": [ { "type": "annual_report", "title": "ASQA Annual Report 2024-25 - (pdf 6.98 MB)", "url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "ASQA Annual Report 2023-24 - (pdf 6.1 MB)", "url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "ASQA Annual Report 2022-23 - (pdf 2.62 MB)", "url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "ASQA Annual Report 2021-22 - (pdf 8.97 MB)", "url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf", "period": "2021-22", "confidence": "high" }, { "type": "annual_report", "title": "ASQA Annual Report 2020-21 - (pdf 3.53 MB)", "url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf", "period": "2020-21", "confidence": "high" }, { "type": "corporate_plan", "title": "Download ASQA Corporate Plan 2025-26", "url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "period": "2025-26", "confidence": "high" }, { "type": "strategie", "title": "Regulatory Risk Framework - (pdf 3.01 MB)", "url": "https://www.asqa.gov.au/sites/default/files/2026-02/Regulatory%20Risk%20Framework.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "Download VET Sector Strategic Forum - Terms of Reference 2025", "url": "https://www.asqa.gov.au/sites/default/files/2026-03/VET%20Strategic%20Sector%20Forum%20%28VSSF%29%20Terms%20of%20Reference%202025.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "VET Sector Strategic Forum Communiqué - July 2025 - (pdf 92.82 KB)", "url": "https://www.asqa.gov.au/sites/default/files/2026-03/VET%20Sector%20Strategic%20Forum%20Communiqu%C3%A9%20-%20July%202025.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "VET Sector Strategic Forum Communiqué - April 2025 - (pdf 141.58 KB)", "url": "https://www.asqa.gov.au/sites/default/files/2026-03/VET%20Sector%20Strategic%20Forum%20Communiqu%C3%A9%20-%20April%202025.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "Protecting the quality of international VET and English language education, 2019", "url": "http://asqa.gov.au/sites/default/files/2026-03/Strategic%20review%20report%202019%20Protecting%20the%20quality%20of%20international%20VET%20and%20English%20language%20education.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "A review of issues relating to unduly short training, 2017", "url": "https://www.asqa.gov.au/sites/default/files/2026-03/strategic%20review%20report%202017%20course%20duration.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "Training in security programs in Australia, 2016", "url": "https://www.asqa.gov.au/sites/default/files/2026-03/Strategic%20Review%20Report%202016%20Training%20in%20security%20programs%20in%20Australia.pdf", "period": "2026", "confidence": "medium" }, { "type": "strategie", "title": "Marketing and advertising practices of Australia's registered training organisations, 2013", "url": "https://www.asqa.gov.au/sites/default/files/2026-03/Strategic%20Reviews%202013%20Marketing%20and%20Advertising%20Report.pdf", "period": "2026", "confidence": "medium" } ], "purpose": { "text": "Our purpose is to ensure quality vocational education and training (VET) so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers. [CP p.6]", "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": 6, "source_deep_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=6" }, "vision": null, "strategic_priorities": [ { "title": "Enhancing Australians’ skills for improved productivity, wage growth and economic development, as well as to support mor", "description": "Enhancing Australians’ skills for improved productivity, wage growth and economic development, as well as to support more equitable outcomes in employment opportunities for those who may be disadvantaged.", "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": 8, "source_deep_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=8" } ], "values": [ { "name": "Committed to service", "description": "", "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": null }, { "name": "Collaborative", "description": "", "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": null }, { "name": "Accountable", "description": "", "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": null }, { "name": "Empowered and trusted", "description": "", "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": null }, { "name": "United and connected", "description": "", "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": null }, { "name": "Future orientated", "description": "", "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Through our regulation and partnership with stakeholders, ensure quality vocational education and training so that students, employers, the community and governments have confidence in the integrity of national qualifications issued by training providers.", "description": "We accredit VET courses to make sure nationally approved standards are met, based on established industry, enterprise, education, legislative or community need. We take regulatory action against non-registered training providers and other entities that are not authorised to deliver VET qualifications if they breach the law. We support confidence in the integrity of national qualifications issued by training providers by: Ensuring our monitoring, compliance, enforcement, and education activities make full use of intelligence and data so that the community can be confident that our activities are based on analysis of risk; Maintaining essential safeguards by responding adeptly to provider non-compliance and taking effective action, applying a range of compliance and enforcement activities proportionate to the level of harm; Using education as a key regulatory tool and providing feedback that enables regulated entities to take responsibility for meting their obligations, and supports providers to address risks and monitor, evaluate and continuously improve VET outcomes.", "activities": [ "registering training providers to provide national qualifications", "accrediting national courses to meet statutory requirements", "delivering education activities relating to the regulation of Registered Training Organisations (RTOs) and to support compliance", "promoting provider capacity to deliver quality VET and continuously improve outcomes through effective self-assurance", "analysing data, intelligence and information to identify and respond proportionately to risk", "monitoring provider performance against applicable standards and obligations", "deploying a range of compliance and enforcement actions", "partnering with stakeholders to improve the impact and effectiveness of our regulatory activities", "publishing information about our regulatory functions, outputs, decisions and insights about sector performance", "publishing information about our performance", "engaging with policy agencies and other stakeholders to support reform and improve regulatory outcomes" ], "source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "source_page": 26, "source_deep_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=26" } ], "performance_measures": [ { "code": "1A", "measure": "Effectiveness of regulatory risk treatment strategies.", "target": "Effectiveness of interventions and the integrity of the VET sector over time", "latest_result": "Target met", "status": "Achieved", "target_source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "target_source_page": 24, "result_source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf", "result_source_page": 58 }, { "code": "2A", "measure": "Improvement in performance against ASQA’s service standards.", "target": "Demonstrates accountability and transparency", "latest_result": "Stakeholders (e.g. learners, employers, governments) rely on committed and capable providers to ensure qualifications are credible.", "status": "Achieved", "target_source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "target_source_page": 26, "result_source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf", "result_source_page": 59 }, { "code": "3A", "measure": "Staff engagement in skills and capability development and innovation adoption.", "target": "Aligns directly with public sector goals of continuous improvement, workforce resilience, innovation and strategic agility", "latest_result": "High levels of satisfaction with our regulatory interactions", "status": "Achieved", "target_source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf", "target_source_page": 28, "result_source_url": "https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf", "result_source_page": 91 } ], "document_alignment_terms": { "must_support": [ "Our purpose is to ensure quality vocational education and training (VET) so that students, industry, governments and the community have confidence in the integrity of national qual", "Enhancing Australians’ skills for improved productivity, wage growth and economic development, as well as to support more equitable outcomes in employment opportunities for those who may be disadvantaged." ], "watch_terms": [ "Effectiveness of regulatory risk treatment strategies.", "Improvement in performance against ASQA’s service standards.", "Staff engagement in skills and capability development and innovation adoption." ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# National Vocational Education and Training Regulator Advisory Council — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf)\n**Corporate Plan**: [2025-26](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf)\n\n## Our purpose / purposes\n\n> Our purpose is to ensure quality vocational education and training (VET) so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers. [CP p.6](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=6) [[CP p.6](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=6)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=6)]\n\n## How we deliver\n\n> We continue to think strategically and tactically about our compliance and enforcement approach, and how we exercise our powers to achieve the best outcomes for students, industry, governments and the community. This is strengthened in focus and action through ASQA’s Integrity Unit and having regard to our regulatory priorities for the coming year, I remain confident we will appropriately balance taking strong and decisive action wherever it is warranted, continue to support and facilitate compliance for less serious matters, and guide and educate the sector about the high expectations of quality outcomes to be achieved in accordance with the revised Standards for Registered Training Organisations (RTOs) 2025. [CP p.4](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=4) [[CP p.4](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=4)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=4)]\n\n## Government priorities for this department\n\n- Enhancing Australians’ skills for improved productivity, wage growth and economic development, as well as to support more equitable outcomes in employment opportunities for those who may be disadvantaged. [[CP p.8](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=8)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=8)]\n\n## Outcomes\n\n### Outcome 1: Through our regulation and partnership with stakeholders, ensure quality vocational education and training so that students, employers, the community and governments have confidence in the integrity of national qualifications issued by training providers.\nWe accredit VET courses to make sure nationally approved standards are met, based on established industry, enterprise, education, legislative or community need. We take regulatory action against non-registered training providers and other entities that are not authorised to deliver VET qualifications if they breach the law. We support confidence in the integrity of national qualifications issued by training providers by: Ensuring our monitoring, compliance, enforcement, and education activities make full use of intelligence and data so that the community can be confident that our activities are based on analysis of risk; Maintaining essential safeguards by responding adeptly to provider non-compliance and taking effective action, applying a range of compliance and enforcement activities proportionate to the level of harm; Using education as a key regulatory tool and providing feedback that enables regulated entities to take responsibility for meting their obligations, and supports providers to address risks and monitor, evaluate and continuously improve VET outcomes. [[CP p.26](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=26)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=26)]\n\n**Key activities:**\n- registering training providers to provide national qualifications\n- accrediting national courses to meet statutory requirements\n- delivering education activities relating to the regulation of Registered Training Organisations (RTOs) and to support compliance\n- promoting provider capacity to deliver quality VET and continuously improve outcomes through effective self-assurance\n- analysing data, intelligence and information to identify and respond proportionately to risk\n- monitoring provider performance against applicable standards and obligations\n- deploying a range of compliance and enforcement actions\n- partnering with stakeholders to improve the impact and effectiveness of our regulatory activities\n- publishing information about our regulatory functions, outputs, decisions and insights about sector performance\n- publishing information about our performance\n- engaging with policy agencies and other stakeholders to support reform and improve regulatory outcomes\n\n## Values and principles\n\n_APS Values_\n\n- Committed to service\n- Collaborative\n- Accountable\n- Empowered and trusted\n- United and connected\n- Future orientated\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| 1A | Effectiveness of regulatory risk treatment strategies. | Effectiveness of interventions and the integrity of the VET sector over time | [CP p.24](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=24)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=24) |\n| 2A | Improvement in performance against ASQA’s service standards. | Demonstrates accountability and transparency | [CP p.26](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=26)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=26) |\n| 3A | Staff engagement in skills and capability development and innovation adoption. | Aligns directly with public sector goals of continuous improvement, workforce resilience, innovation and strategic agility | [CP p.28](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=28)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf#page=28) |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| 1A | Effectiveness of regulatory risk treatment strategies. | Target met | Achieved | [AR p.58](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf#page=58)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf#page=58) |\n| 2A | Improvement in performance against ASQA’s service standards. | Stakeholders (e.g. learners, employers, governments) rely on committed and capable providers to ensure qualifications are credible. | Achieved | [AR p.59](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf#page=59)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf#page=59) |\n| 3A | Staff engagement in skills and capability development and innovation adoption. | High levels of satisfaction with our regulatory interactions | Achieved | [AR p.91](https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf#page=91)(https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf#page=91) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# National Vocational Education and Training Regulator Advisory Council - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:14:23.329773+00:00\n**Entity ID**: B-004283\n**Entity type**: Statutory Body\n**Jurisdiction**: Commonwealth\n**Portfolio**: Employment and Workplace Relations\n**Website**: https://www.asqa.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| corporate-plans | 1 |\n| other-pdfs | 5 |\n| pages | 42 |\n| reviews | 1 |\n| strategies | 8 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 59]\nChapter 2: Annual performance statement\nStrategic Objective 4\nWe engage, consult and partner with stakeholders to improve\nregulatory outcomes\nKPI Performance measure 2022–23 target and result\n4.1 Our partnerships and 4.1a) We constructively engage with\nengagement inform and peak bodies of the regulated\nenhance our regulatory community to inform and improve\nQuarterly Met\napproach our regulatory approach and\nsupport timely communication\nwith the sector\n4.1b) We implement our protocols to\nengage and collaborate with\ngovernment entities, other\nAnnually Met\nregulators, industry, students and\nthe consumer protection network\nto support regulatory outcomes\n4.2 We are proactive in our 4.2a) ASQA reports its contribution\nengagement to ensure that the to improvement of regulatory\nregulatory system for which we settings and the broader VET\nAnnually Met\n Source: `annual-reports/2022-23.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf)`\n- ASQA’s Regulatory Operating Model\n2 Defining regulatory outcomes\nTo contribute to the achievement of the Australian In defining our regulatory outcomes, we demonstrate that\nGovernment’s vision for quality VET, ASQA’s strategic we understand our legislative mandate, core purpose to\nobjective is, through our regulation and partnership with regulated entities, regulation beneficiaries and the strategic\nothers, to ensure quality VET so that students, employers, context.\n Source: `strategies/Regulatory-20Risk-20Framework.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/Regulatory%20Risk%20Framework.pdf)`\n- [Page 3]\nContents\nTable of Contents\nChief Executive Officer’s message 4\nAbout ASQA 6\nOur purpose and role 6\nOur legislative framework 7\nOur operating context 8\nCurrent and emerging priorities 8\nOur Strategic Objectives and regulatory approach 13\nHow we regulate 13\nPrinciples of regulatory best practice 14\nOur capability 15\nOur values 15\nOur governance 16\nOur people 17\nIntegrity, security and assurance 18\nDiversity and inclusion 19\nDigital and data capability 20\nOrganisational risk oversight and management 21\nSummary of Strategic Risks 22\nKey activities and performance measures 23\nStrategic Objective 1 24\nStrategic Objective 2 26\nStrategic Objective 3 28\nAppendix A: List of Requirements 30\nAppendix B: Key legislation 31\nAppendix C: Acronyms and abbreviations 32\niii\n Source: `corporate-plans/2025-26.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf)`\n- [Page 36]\nStrategic Deliverable 2\nOur regulatory approach is best practice, integrated, risk-based\nand proportionate\nKPIs Performance measure Target 2021–22 result\n2.1 Stakeholders are 2.1a) Percentage of key stakeholders and 70% of key Not met5\nconfident that our providers confident that our approach stakeholders\nBenchmark:\nregulation is best to assessment of standards consistently\nEstablish 70% of\npractice and reflects ensures quality VET\nbenchmark for providers\nareas of shared\nproviders\nresponsibility\n2.1b) Percentage of key stakeholders and 70% of key Not met6\nproviders confident our regulatory stakeholders\nBenchmark:\napproach addresses risks to\nEstablish 70% of\nquality outcomes\nbenchmark for providers\nproviders\n2.1c) Percentage of key stakeholders who 70% of key Not met7\nconfirm that ASQA applies a fit-for-purpose stakeholders\nframework to monitor our performance as\na regulator\n2.\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n\n### Role and Functions\n\n- [Page 56]\nKPIs Performance measure Target 2021–22 result\n4.3 T here is common 4.3a) ASQA’s Statement of Intent is Publish Partially met25\nunderstanding developed in consultation with key annually,\nof our role and stakeholders and remains contemporary updated\nregulatory in line with\napproach, and changes to\nareas of shared Statement of\nresponsibility Expectations\n4.3b) Percentage of key stakeholders and Establish Benchmark:\nproviders who share our understanding benchmark 60% of key\nof our role and regulatory approach for key stakeholders\nincluding areas of shared responsibility stakeholders\nBenchmark:\nEstablish 60% of\nbenchmark for providers\nproviders\nSource ASQA Corporate Plan 2021–22 page 4 and ASQA PBS 2021–22 page 180\nStrategic Deliverable 4 – Performance Achievements\nASQA continued to build on the work we commenced in 2020–21, continuously improving our partnership and\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- Government’s expectations for ASQA’s regulatory reform drove our workforce planning and organisational design\nchanges in 2020–21, with a transition to new structures including:\n• reorganising our structure to create 4 business units (increased from 2)\n• recruiting for 4 SES positions (including the Deputy CEO role)\n• restructuring the Quality Assessment and Compliance Group to separate the quality assessment and compliance\nfunctions and reorganise staff to accommodate our new operating model.\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- These included:\n• actively participating in the Australia and New Zealand School of Government (ANZSOG) Regulators Community\nof Practice along with a network of public sector regulators from all 3 levels of government and from every\nregulatory sector, professional background, role and level of seniority, who are keen to learn from and with\neach other\n• approving 81 formal training and development requests, including training in regulation, intelligence, leadership,\nproject management and data analytics\n• supporting 11 employees with financial assistance and/or paid study leave through our study assistance program,\nto enhance their workplace capability and knowledge through the acquisition of formal qualifications\n• reviewing and improving our mandatory e-learning training to increase employees’ awareness and knowledge\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- Our regulatory ASQA is transparent in the performance of its Partially 8 performance\napproach is regulatory functions and its responsibilities as a met measures, with:\ntransparent and regulator, including compliance with the Standards for • 6 Met\naccountable VET Regulators 2015*\n• 1 Partially met\n3.1 Key stakeholders, providers and the Australian • 1 Not met\ncommunity can access a broad range of information\nabout our regulatory activity and performance\n3.2 We provide meaningful reports on provider\nperformance\n4.\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- We engage and ASQA’s engagement and partnerships provide clarity Met 8 performance\npartner with of the role of the national regulator and improve measures, with:\nstakeholders regulatory impact* • 4 Met\nconstructively\n4.1 Our partnerships and strategic engagement improve • 2 Partially met\nand with mutual\nrespect regulatory outcomes • 2 for\n4.2 There are feedback loops with key stakeholders to benchmarking\ninform broader VET reforms and improve regulatory in 2021–22\npolicy and regulatory outcomes\n4.3 There is common understanding of our\nrole and regulatory approach, and areas of\nshared responsibility\n5.\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [Page 3]\nContents\nTable of Contents\nChief Executive Officer’s message 4\nAbout ASQA 6\nOur purpose and role 6\nOur legislative framework 7\nOur operating context 8\nCurrent and emerging priorities 8\nOur Strategic Objectives and regulatory approach 13\nHow we regulate 13\nPrinciples of regulatory best practice 14\nOur capability 15\nOur values 15\nOur governance 16\nOur people 17\nIntegrity, security and assurance 18\nDiversity and inclusion 19\nDigital and data capability 20\nOrganisational risk oversight and management 21\nSummary of Strategic Risks 22\nKey activities and performance measures 23\nStrategic Objective 1 24\nStrategic Objective 2 26\nStrategic Objective 3 28\nAppendix A: List of Requirements 30\nAppendix B: Key legislation 31\nAppendix C: Acronyms and abbreviations 32\niii\n Source: `corporate-plans/2025-26.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf)`\n\n### Strategic Priorities\n\n- [Page 3]\nContents\nTable of Contents\nChief Executive Officer’s message 4\nAbout ASQA 6\nOur purpose and role 6\nOur legislative framework 7\nOur operating context 8\nCurrent and emerging priorities 8\nOur Strategic Objectives and regulatory approach 13\nHow we regulate 13\nPrinciples of regulatory best practice 14\nOur capability 15\nOur values 15\nOur governance 16\nOur people 17\nIntegrity, security and assurance 18\nDiversity and inclusion 19\nDigital and data capability 20\nOrganisational risk oversight and management 21\nSummary of Strategic Risks 22\nKey activities and performance measures 23\nStrategic Objective 1 24\nStrategic Objective 2 26\nStrategic Objective 3 28\nAppendix A: List of Requirements 30\nAppendix B: Key legislation 31\nAppendix C: Acronyms and abbreviations 32\niii\n Source: `corporate-plans/2025-26.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf)`\n- [Page 48]\nKPIs Performance measure Target 2021–22 result\n3.2 We provide 3.2a) Percentage of times we notify 100% Met22\nmeaningful reports government agencies when ASQA has\non provider made a notifiable decision relating to a\nperformance provider\n3.2b) Percentage of providers who confirm 70% of Met23\nthat our performance assessments providers\ncomprehensively describe any non-\ncompliance as identified issues against\nthe student-centred journey\nSource ASQA Corporate Plan 2021–22 page 4 and ASQA PBS 2021–22 page 180\nStrategic Deliverable 3 – Performance Achievements\nASQA published and provided information about our regulatory approach in ASQA’s Corporate Plan 2021–22,\nwhich outlined our strategic priorities for the next 4 years.\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- Strategic Objective 2\nOur regulatory approach is best practice, integrated, risk-based\nand proportionate\nKPI Performance measure 2022–23 target and result\n2.1 Our regulation focuses on 2.1a) ASQA draws on intelligence and\nthe greatest risk of harm data from a broad range of inputs\nto the integrity of to determine the most significant 2x per year Met\nqualifications and risks and publishes Regulatory\nachievement of Risk Priorities\nquality outcomes\n2.1b) ASQA reports on outcomes of\nour delivery of planned, integrated\nregulatory treatments and how Annually Met\nthey address our Regulatory\nRisk Priorities\n2.1c) ASQA implements and reports\non our ASQA Data Strategy and\nRoadmap 2021–24 to embed the Annually Met\nuse of data, analytics and insights\nthrough our decision-making\nASQA Annual Report 2022–23 | 35\n Source: `annual-reports/2022-23.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf)`\n- Strategic Objective 5\nWe add value and are efficient, effective, and continuously improve\nKPI Performance measure 2022–23 target and result\n5.1 W e use our cost recovery model 5.1a) Our published Cost Recovery\nas a key tool to understand Implementation Statement\nand improve the efficiency of demonstrates how regulatory\nAnnually Met\nour operations and inform the activities generate costs and\nalignment of our resources to the achievement of a minimum\nregulatory priorities efficient cost for those activities\n5.2 W e share information about our 5.2a) Key stakeholders receive\nassurance and quality control information about our assurance\nactivities activities and continuous Annually Met\nimprovement of processes\nand systems\n5.3 W e share information about 5.3a) We publish iterative evaluation of\nevaluation of our regulatory our regulatory operations Annually Met\noperations\n5.\n Source: `annual-reports/2022-23.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf)`\n- [Page 23]\nKey activities and performance measures\nKey activities and performance\nmeasures\nOur 3 Strategic Objectives align with the performance criteria in our Portfolio Budget Statement (PBS) 2025-26.\n Source: `corporate-plans/2025-26.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf)`\n- [Page 21]\nChapter 1: Agency overview\nOur strategic direction\nDuring 2021–22 ASQA worked with our key stakeholders to develop and enhance our performance framework and\nidentify the strategic objectives we need to pursue over the forward years to achieve our purpose.\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- ASQA’s Corporate Plan 2025–26 outlines our strategic direction and priorities for the period 1 July 2025 to 30 June 2029.\n Source: `pages/corporate-plans-index.html (https://www.asqa.gov.au/about-us/corporate-reports-and-planning/corporate-plan)`\n- Requirements Page(s)\nIntroduction 5\n• Statement of preparation\n• The reporting period for which the plan is prepared\n• The reporting periods covered by the plan\nPurposes 6\nKey activities 23\nOperating context 8-12\n• Environment\n• Cooperation\n• Capability\n• Regulatory Functions\n• Risk oversight and management, including key risks and their management\nPerformance 24-29\n• Performance measures\n• Targets for each performance measures (if reasonably practicable to set a target)\n30\n Source: `corporate-plans/2025-26.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf)`\n- Figure 17: Survey results: Strategic deliverables\nASQA’s regulatory approach promotes a culture of\nself-assurance and continuous quality improvement\nASQA engages and partners with stakeholders\nconstructively and with mutal respect\nASQA’s understanding of sector performance and\npromotion of self-assurance contributes to quality\nVET and informed consumers\nASQA adds value and is efficient, effective and\ncontinuously improves\nASQA’s regulation is best practice, integrated,\nrisk-based and proportionate\nASQA’s regulatory approach is transparent\nand accountable (n=1,367)\n0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%\nStrongly agree Agree Neither agree nor disagree Disagree Strongly disagree\nASQA Annual Report 2020–21 | 67\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- [Page 155]\nAppendix E: Supplementary report\non implementation of the Rapid\nReview of the Australian Skills Quality\nAuthority’s Regulatory Practices\nKey: Colours indicate alignment with our 2021–22 strategic deliverables\n1 Our regulatory approach promotes a culture of self-assurance and continuous improvement\n2 Our regulatory approach is best practice, integrated, risk-based and proportionate\n3 Our regulatory approach is transparent and accountable\n4 We engage and partner with stakeholders constructively and with mutual respect\n5 We add value and are efficient, effective, and continuously improve\n6 O ur understanding of sector performance and promotion of self-assurance contributes to quality VET\nand informed consumers\nTable 20: Rapid Review recommendation implementation\n1 2 3\nDevelop a shared understanding of Develop new standards in Develop resources to support\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- [Page 78]\nAnnual Report 2023–24\nKPI Performance measure 2023–24 Target 2023–24 Result\n2.2 Our education 2.2c P ercentage 75% Partially Achieved\nand of applicants\n66% of respondents agreed or strongly\ncommunication that report our\nagreed that ASQA’s feedback to their\nwith the sector feedback is clear\norganisation about its application(s)\nsupports and supports\nwas clear and supported an improved\nsustained an improved\nunderstanding of ASQA’s requirements.\ncompliance understanding of\nrequirements\nNB: ‘applicants’\nto include course\naccreditation\napplicants\n2.3 We manage risks 2.3a W e demonstrate Annually Achieved\nproportionately proportionality\nWe have used a range of monitoring\nand maintain by reporting on\nactivities to address and effectively\nessential the regulatory\ntarget risks at both the provider and\nsafeguards tools applied at\nsystem levels.\nmarket entry and\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- KPI Performance measure 2024–25 Target 2024–25 result\n2.1 Our regulation 2.1a W e draw on 2 per year Partially Achieved\nfocuses on intelligence and\nIn 2024–25, we conducted an annual\nthe greatest data from a broad environmental scan and drew on a wide\nrisk of harm to range of inputs to range of intelligence sources – including\nthe integrity determine the most provider data, sector trends, stakeholder\nof training significant risks and feedback, and tip-offs – to inform our\nproducts and publish Regulatory regulatory focus.\n Source: `annual-reports/2024-25.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf)`\n- KPI Performance measure 2023–24 Target 2023–24 Result\n1.1 A SQA’s regulatory 1.1a Percentage of 75% Achieved\ntools and providers that agree\nIn the 2023–24 ASQA Provider\npractices support that our regulatory\nand Course Owner Survey, 75% of\nproviders to tools and practices\nrespondents agreed and strongly\nself-assure support them to\nagreed that ASQA’s regulatory tools and\nquality VET self-assure and\npractices support their organisation to\noutcomes and continuously\nself-assure and continuously improve.\ncontinuously improve.\nimprove In this same survey, 78% of respondents\nagreed or strongly agreed that ASQA’s\nregulatory approach promotes a culture\nof self-assurance and continuous quality\nimprovement.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 74]\nAnnual Report 2023–24\nKPI Performance measure 2023–24 Target 2023–24 Result\n1.2 Our published 1.2a Percentage of 75% Achieved\ninsights about providers that\nIn the 2023–24 ASQA Provider\nrisks and the agree that our\nand Course Owner Survey, 76% of\noutcomes of our published insights\nrespondents agreed or strongly\nrisk treatments about risks and\nagreed that ASQA’s published insights\nsupport the outcomes of\nabout risks and the outcomes of their\nproviders to our risk treatments\nrisk treatments support providers to\nself-assure their support providers\nself-assure and continuously improve.\nown operations to self-assure their\nown operations.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- KPI Performance measure 2023–24 Target 2023–24 Result\n2.1 Our regulation 2.1a W e draw on 2 per year Achieved\nfocuses on the intelligence and\nWe used an intelligence-based\ngreatest risk data from a broad\nand data-driven approach through\nof harm to the range of inputs\nenvironmental scanning to identify the\nintegrity of to determine the\nmost significant risks to the integrity of\ntraining products most significant\nnational qualifications and ensure quality\nand achievement risks and publishes\nVET outcomes for students, industry and\nof quality Regulatory Risk\nthe broader community.\noutcomes Priorities\nWe participated in threat assessments\ninto serious organised crime in\ncollaboration with other regulators and\nlaw enforcement agencies.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 76]\nAnnual Report 2023–24\nKPI Performance measure 2023–24 Target 2023–24 Result\n2.1 Our regulation 2.1b We report on Annually Achieved\nfocuses on the outcomes of\nWe have implemented a published\ngreatest risk our delivery of\nquarterly report on our website detailing\nof harm to the planned, integrated\noutcomes of our regulatory activity.\nintegrity of regulatory\nThis report has expanded on regulatory\ntraining products treatments and\nrisk activities including as part of our\nand achievement how they address\nIntegrity Unit.\nof quality our Regulatory Risk\noutcomes Priorities\n2.1c We implement Annually Achieved\nand report on our\nActions under the current Data Strategy\nData Strategy and\nand Roadmap 2021–2024 have been\nRoadmap 2021–24\nfully implemented.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 77]\nChapter 2: Annual performance statements\nKPI Performance measure 2023–24 Target 2023–24 Result\n2.2 Our education 2.2a W e publish Aligned to our Achieved\nand information Regulatory\nWe used a range of communication\ncommunication and guidance Risk Priorities,\nchannels to alert the sector to illegal\nwith the sector to providers, or when risks,\nbehaviour and the exploitation of\nsupports market entrants, obligations, or\nvulnerable students, as well as to the\nsustained course owners expectations\nactions that we as the regulator are\ncompliance to understand change\ntaking.\nand meet their\nregulatory We have provided guidance and\nobligations information that is relevant, clear, concise\nand easily accessible to help regulated\nentities understand their obligations and\nresponsibilities to encourage voluntary\ncompliance.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 79]\nChapter 2: Annual performance statements\nKPI Performance measure 2023–24 Target 2023–24 Result\n2.3 We manage risks 2.3b W e demonstrate Annually Achieved\nproportionately proportionality\nOur response to non-compliance is\nand maintain by reporting on\nproportionate to the seriousness of the\nessential the broad range\nissues identified and to the provider’s\nsafeguards of regulatory\ncommitment and capability to deliver\ntools applied\nquality VET and focus on ensuring\nin responding\nsustained compliance.\nto findings of\nnon-compliance in Through our Integrity Unit, we have\naccordance with used our enforcement powers to deter\nour regulatory risk and disrupt fraudulent conduct and the\nframework exploitation of vulnerable students.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 80]\nAnnual Report 2023–24\nKPI Performance measure 2023–24 Target 2023–24 Result\n2.4 We implement 2.4a N umber of 2 per year Achieved\nbetter practice improved\nWe updated our initial registration\nimprovements in regulatory\nprocess and supporting evidence\nhow we exercise processes\nrequirements for new entrants to the\nour regulatory implemented in\nVET market.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 81]\nChapter 2: Annual performance statements\nKPI Performance measure 2023–24 Target 2023–24 Result\n2.4 We implement 2.4b We publish Annually Achieved\nbetter practice evidence of\nIn 2023–24, ASQA participated in:\nimprovements in ASQA’s active\n• inter-agency and regulators\nhow we exercise participation\ncommunities of practice\nour regulatory in regulatory\nfunctions communities of • ASQA and ACQSC Regulatory\npractice Community of Practice\n• Risk Working Group with the\nDepartment of Education on\nwhole-of-system risks indicators for\ninternational education in Australia.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- KPI Performance measure 2023–24 Target 2023–24 Result\n3.1 S takeholders 3.1a W e publish Annually Achieved\ncan access our Regulatory\nASQA’s risk-based approach to\ninformation Risk Framework\nregulation, including our operating\nabout our and Regulatory\nmodel, is published and publicly\nregulatory Operating Model\navailable on our website.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 83]\nChapter 2: Annual performance statements\nKPI Performance measure 2023–24 Target 2023–24 Result\n3.3 T he Australian 3.3a W e publish Annually Achieved\ncommunity information\nIn accordance with section 216 of the\ncan access about provider\nNVR Act, ASQA publishes a range of\ninformation performance to\nregulatory decision information to the\nabout our enable students\nnational register (www.training.gov.au)\nregulatory and employers\non a fortnightly basis.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 84]\nAnnual Report 2023–24\nKPI Performance measure 2023–24 Target 2023–24 Result\n3.5 W e report on 3.5a W e report on Annually Achieved\nimplementation the number of\nAs at 30 June 2024, 17 of the 24\nof ASQA’s Rapid Review\nRapid Review recommendations\nregulatory Recommendations\nare complete, with the remaining 7\nreform implemented\nunderway.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- KPI Performance measure 2023–24 Target 2023–24 Result\n4.1 Our partnerships 4.1a W e constructively Quarterly Achieved\nand engagement engage with\nASQA’s primary forum for strategic\ninform and peak bodies of\nengagement and consultation with\nenhance our the regulated\nthe peak VET, dual-sector and English\nregulatory community to\nlanguage provider associations is our\napproach inform and improve\nProvider Roundtable which met on\nour regulatory\n22 August 2023, 28 November 2023 and\napproach and\n26 March 2024.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $1.759 million, $1.218 million, 1.759 million, 1.218 million | These\ncontributions are in the form of an equity injection $1.759 million (purchase of new financial assets) and Statement of changes equity\nDepartmental Capital Budget $1.218 million (for the replacement of existing assets). in equity\nThe variances between budget and actuals in the statement of cash flows are primarily the flow on effect\nfrom the events already described and timing differences between cash receipts and expense payments. | `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)` |\n| $2.491million, $3.341 million, 2.491million, 3.341 million | Own-source income\nRevenue from Government is $2.491million higher than the original budget due to the setup Statement of\nof Integrity function (NPP) as part of the 2023-24 MYEFO process. comprehensive\nincome\nRevenue from\nGovernment\nFinancial assets are $3.341 million under the original budget. | `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)` |\n| $0.232 million, $0.134 million, 0.232 million, 0.134 million | Other provisions reflect $0.232 million towards revenue received in advance for applications Administered\nreceived but yet to be processed at 30 June 2024 and Provisions for refunds of $0.134 million schedule of assets\nstill to be administered for the return of annual charges for ceased registrations at the and liabilities\nbalance date. | `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)` |\n| $2.370 million, $0.748 million, 2.370 million, 0.748 million | Revenue from Government is $2.370 million higher than the original budget due to the Statement of\nallocation of additional funding through the Managed System for International Vocational comprehensive\nEducation & Training (NPP) as part of the MYEFO process. income\nRevenue from\nGovernment\nFinancial assets are $0.748 million over the original budget. | `annual-reports/2024-25.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf)` |\n| $1.848 million, $0.456 million, 1.848 million, 0.456 million | Other provisions reflect $1.848 million towards revenue received in advance for applications Administered\nreceived but yet to be processed at 30 June 2025 and provisions for refunds of $0.456 million schedule of assets\nstill to be administered for the return of annual charges for ceased registrations at the and liabilities\nbalance date. | `annual-reports/2024-25.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf)` |\n| $0.019 million, 0.019 million | Expenses\nWrite-down of assets represents the early retirement of desktop computers due to the requirement for\nstaff to work from home during COVID-19 ($0.019 million). | `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)` |\n| $1.109 million, 1.109 million | Administered schedule\nRevenue from charges, fees and fines, which includes annual registration charges and compliance audit of comprehensive\ncharges, is increased by $1.109 million (121%) over the budget position, primarily due to higher volumes income\nin VET and CRICOS initial applications. | `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)` |\n| $1.020 million, 1.020 million | Own-source income\nRevenue from Government is $1.020 million over the original budget, due to the measure Statement of\nNew Architecture to Strengthen Engagement in VET approved by the Prime Minister in comprehensive\nDecember 2021 which included $1.020 million in 2021-22. | `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)` |\n| $3.042 million, $1.707 million, 3.042 million, 1.707 million | Financial assets\nBuildings are $3.042 million (90.4%) and leasehold improvements are $1.707 million Statement of financial\n(121.3%) over the original budget. | `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)` |\n| $0.209 million, $0.165 million, 0.209 million, 0.165 million | Administered schedule\nOther provisions reflect revenue received in advance for applications received during the of assets and liabilities\ncut over period of the new financial year $0.209 million and Provisions for Refunds of\n$0.165 million still to be administered for the COVID-19 financial relief measure and\nreturn of annual charges for ceased registrations. | `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)` |\n\n## Key Achievements\n\n- [Page 63]\nChapter 2: Annual Performance Statements\nKPI Performance measure 2024–25 Target 2024–25 result\n2.1 Our regulation 2.1c We implement Annually Achieved\nfocuses on and report on our\nWe successfully completed the\nthe greatest Data Strategy and\nimplementation of our Data Strategy\nrisk of harm to Roadmap 2021-24\nand Roadmap 2021–24 in 2024, as\nthe integrity to embed the use\nreported in our previous Annual Report.\nof training of data, analytics\nDuring 2024-25, we progressed key\nproducts and and insights\ninitiatives aligned with our evolving\nachievement throughout\ndata and intelligence capabilities,\nof quality decision making\nincluding:\noutcomes\n• strengthening our intelligence-led\nregulatory approach through\nenvironmental scanning,\nmulti-agency threat assessments,\ntargeted compliance operations,\nand enhancements to our Service\nDelivery portal – all informed\n Source: `annual-reports/2024-25.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf)`\n- [Page 7]\n2020–21 snapshot\nContinuous improvement and building trust\nImplemented foundational changes to governance and organisational design to focus on\nbest practice regulation\nPublished our Regulatory Risk Framework to describe how we will manage sector and provider risks\nto regulatory outcomes, while maximising our efficiency and effectiveness\nEstablished a new Regulatory Operating Model:\n• Implemented 8 Rapid Review recommendations • Established internal review team\nand commenced work on a further 13\n• Introduced new internal quality\n• Implemented key changes to performance assurance activities\nassessment (audit) methodology\n• Improved data and intelligence reports\n• Established separate teams responsible\nfor performance assessment, and managing\nfindings of non-compliance\n• Introduced agreements to rectify\nRisk-based and data-driven\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- [Page 8]\n2020–21 snapshot\nCollaboration and engagement\nImproved engagement with the sector Held 10 live webinars – 9,843 attendees and\nincluding through 5 Stakeholder Liaison 13,596 total views of recordings\nGroup meetings\nProduced 7 new guidance videos and\nImplemented COVID-19 response and 54,838 views of all videos\ncommenced strategic review of online learning\nProvided Electronic Direct Mail Service to\nIntroduced and delivered 2 ‘Spotlight On’ series 36,000 subscribers\nParticipated in 56 sector events Processed 4,667 student enquiries\nReceived 45,386 Info Line calls and emails\nService Standards and provider satisfaction\nGood performance in relation to majority of Met or exceeded 70% target of positive\nService Standards, noting ongoing program of response for vast majority of provider and course\ncontinual improvement owner survey questions\nASQA Annual Report 2020–21 | 7\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- [Page 8]\nASQA snapshot 2021–22\nContinuous improvement and building trust\nImplemented foundational changes to governance Regulatory outcomes achieved through\nand organisational design to focus on best compliance management by providing a longer\npractice regulation period for rectification (where appropriate)\nthat strengthens provider focus on\nEstablished the National Vocational\nself‑assurance and systemic controls\nEducation and Training Regulator\nAdvisory Council to provide advice to the Improved regulatory practice in relation to initial\nNational Vocational Education and Training (VET) registration assessments which strengthen\nRegulator on our functions the opportunity for applicants to respond\nto findings\nEmbedded key changes to our\nperformance assessment methodology Engaged with the sector to co‑design a\nand performance assessment reports working model for a shared understanding of\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [pages 8,9,10,11,12]\ne Cost Recovery Project along with\nquality VET outcomes in a sustained way)\n8 national regulators implementing cost recovery\nImplemented a targeted program of\nGood performance in relation to majority of\ninternal assurance across our operations\nService Standards, noting ongoing program of\ncontinual improvement\nRisk-based and data-driven\nUndertook environmental scanning Completed 569 assessments comprised of:\nand a range of risk surveillance activities\nAdopted a broader range of monitoring\n356 100 113\nactivities to support a proportionate regulatory\nresponse to risk\nImproved data and intelligence reports Performance Review Evidence\nAssessments Monitoring Review\nResponsible for 3,829 providers\nactivities activities\n– 92% of national total\nAccredited 127 courses\nvi | ASQA Annual Report 2012–22\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [Page 36]\nStrategic Deliverable 2\nOur regulatory approach is best practice, integrated, risk-based\nand proportionate\nKPIs Performance measure Target 2021–22 result\n2.1 Stakeholders are 2.1a) Percentage of key stakeholders and 70% of key Not met5\nconfident that our providers confident that our approach stakeholders\nBenchmark:\nregulation is best to assessment of standards consistently\nEstablish 70% of\npractice and reflects ensures quality VET\nbenchmark for providers\nareas of shared\nproviders\nresponsibility\n2.1b) Percentage of key stakeholders and 70% of key Not met6\nproviders confident our regulatory stakeholders\nBenchmark:\napproach addresses risks to\nEstablish 70% of\nquality outcomes\nbenchmark for providers\nproviders\n2.1c) Percentage of key stakeholders who 70% of key Not met7\nconfirm that ASQA applies a fit-for-purpose stakeholders\nframework to monitor our performance as\na regulator\n2.\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [Page 76]\nAnnual Report 2023–24\nKPI Performance measure 2023–24 Target 2023–24 Result\n2.1 Our regulation 2.1b We report on Annually Achieved\nfocuses on the outcomes of\nWe have implemented a published\ngreatest risk our delivery of\nquarterly report on our website detailing\nof harm to the planned, integrated\noutcomes of our regulatory activity.\nintegrity of regulatory\nThis report has expanded on regulatory\ntraining products treatments and\nrisk activities including as part of our\nand achievement how they address\nIntegrity Unit.\nof quality our Regulatory Risk\noutcomes Priorities\n2.1c We implement Annually Achieved\nand report on our\nActions under the current Data Strategy\nData Strategy and\nand Roadmap 2021–2024 have been\nRoadmap 2021–24\nfully implemented.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 72]\nAnnual Report 2024–25\nKPIs Performance measure 2024–25 Target 2024–25 result\n3.5 W e report on 3.5a W e report on Annually Achieved\nimplementation the number of\nAs at 30 June 2025, 21 of the 24\nof ASQA’s Rapid Review\nrecommendations from the Rapid Review\nregulatory Recommendations\nof ASQA’s Regulatory Practices have\nreform implemented\nbeen implemented, with the remaining\n3 in progress.\n Source: `annual-reports/2024-25.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf)`\n- Further, during the reporting period, we:\n• undertook an organisational re-structure and enhanced our regulatory capability to deliver the Regulatory\nOperating Model\n• progressed our strategic review of online learning in the VET sector\n• completed work on the VET delivered to secondary school students scoping study\n• undertook 147 audits and 41 evidence reviews that included training products identified as a regulatory priority as\nper our Regulatory Strategy 2020-21\n• continued our focus and support for the sector in the area of trainer and assessor capability, including 23 audits\nand education and engagement with the sector.\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- [Page 9]\nASQA snapshot 2021–22\nManaged a 12% increase in provider 84 Directions 10 sanctions to cancel\nregistration applications: 7 conditions registration in full\n0 infringement notices 3 in part scope\nsuspensions\n1 civil penalty\n282 488 6,574\n1 criminal prosecution\n7 sanctions to suspend\na provider’s registration\nnew provider registration applications\nOur decisions were affirmed by the\nregistrations renewals for change\nAdministrative Appeals Tribunal (AAT) in\nof scope of\n100% of matters that proceeded to a hearing and a\nregistration\ndecision\nAppeal of AAT decision affirming ASQA decision\nupheld in Federal Court\nCollaboration and engagement\nWorked in partnership to ensure our regulation was Delivered 2 ‘Spotlight On’ series\nresponsive to the impact of the COVID-19\nParticipated in 59 sector events\npandemic and natural disasters on the east\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- 100 The Migration Regulations 1994 – Schedule 8 Visa conditions\n8202 (2) A holder not covered by subclause (1):\n(a) must be enrolled in a full‑time registered course; and\n(b) subject to subclause (3), must maintain enrolment in a registered course that, once completed, will provide a\nqualification from the Australian Qualifications Framework that is at the same level as, or at a higher level than,\nthe registered course in relation to which the visa was granted; and\n(c) must ensure that neither of the following subparagraphs applies in respect of a registered course undertaken by the\nholder:\n(i) the education provider has certified the holder, for a registered course undertaken by the holder, as not achieving\nsatisfactory course progress for section 19 of the Education Services for Overseas Students Act 2000 and the\n Source: `strategies/Strategic-20review-20report-202019-20Protecting-20the-20quality-20of-20internati.pdf (http://asqa.gov.au/sites/default/files/2026-03/Strategic%20review%20report%202019%20Protecting%20the%20quality%20of%20international%20VET%20and%20English%20language%20education.pdf)`\n- [Page 14]\nChapter 1: Agency overview\nJanuary April\n2021 2021\nLegislative changes in relation to ASQA’s Improved Regulatory Risk Framework and\ngovernance structure came into effect Regulatory Operating Model implemented\nRevised COVID-19 guidance for providers Revised Standards for VET Accredited\nCourses 2021 introduced\nSector consultation on approach to compliance,\nregulatory best practice guide Mental Health First Aid program commenced\nANAO audit commenced Appointment of new Diversity Champion\nFebruary May\n2021 2021\nASQA’s role and purpose clarified ‘Spotlight On’ Series 2 – assessment validation\n‘Spotlight On’ Series 1 – compliance requirements Webinar on ‘Improvements to our regulatory\nfor trainers and assessors approach’\nRTO obligations checklist published Webinar on ‘Online learning: beyond PDFs and Zoom’\nMarch June\n2021 2021\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- [Page 7]\n2020–21 snapshot\nContinuous improvement and building trust\nImplemented foundational changes to governance and organisational design to focus on\nbest practice regulation\nPublished our Regulatory Risk Framework to describe how we will manage sector and provider risks\nto regulatory outcomes, while maximising our efficiency and effectiveness\nEstablished a new Regulatory Operating Model:\n• Implemented 8 Rapid Review recommendations • Established internal review team\nand commenced work on a further 13\n• Introduced new internal quality\n• Implemented key changes to performance assurance activities\nassessment (audit) methodology\n• Improved data and intelligence reports\n• Established separate teams responsible\nfor performance assessment, and managing\nfindings of non-compliance\n• Introduced agreements to rectify\nRisk-based and data-driven\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- Management and accountability\nTable 5: Audit committee members\nMember Qualifications, knowledge, skills or experience Meetings Remuneration\nattended\nSusan Rix • Chartered Accountant (Partner for 30 years in Chartered 5 $12,500\nAccounting Firm)\n• Company Director (Graduate of the Australian Institute of\nCompany Directors and 30 years of Board experience)\n• Chaired Audit and Risk Committees for a range of\norganisations for 30 years\nKatie Williams • PhD - Curtin University of Technology 5 $12,272.74\n• Bachelor of Commerce (International Business and\nInformation Systems) - Curtin University of Technology\n• Bachelor of Commerce (Information Systems,\nFirst Class Honours)\n• A faculty member at the University of Queensland,\nUQ Business School, Business Information\nSystems Discipline\n• Board Member, Finance Committee and Audit and Risk\nCommittee Member, Brisbane Housing Company\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [pages 79,80,81,82]\nAudit and Risk Committee Member,\nDepartment of Premier and Cabinet, Victoria\nStephen Linden • Bachelor of Business (Accounting Major; Business Law 5 $12,500\nMinor) - Curtin University\n• Diploma in Accounting - TAFE\n• Certified Practicing Accountant\n• Professional Fellow Member - Institute of Internal Auditors\n• Fellow - Governance Institute of Australia\n• Member - Australian Institute of Company Directors\n• Qualified QAIP assessor of internal audit functions\n• The Global Institute of Internal Auditors - member of\nglobal guidance setting committees (Professional Issues\n- 7 years; Public Sector - 3 years).\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [Page 25]\nTo date, ASQA has released reports on eight strategic reviews targeting training ‘hot spots’—that is, areas\nwhere intelligence has identified risks to the quality of outcomes achieved by training delivery and\nassessment:\n Training for aged and community care in Australia (released December 2013)\n Training for the White Card for Australia’s Construction Industry (released December 2013)\n Marketing and advertising practices of Australia’s registered training organisations (released\nDecember 2013)\n Training for early childhood education and care in Australia (released August 2015)\n Targeted audit of VET FEE-HELP providers 2015 (released October 2015)\n Training in equine programs in Australia (released December 2015)\n Training in security programs in Australia (released January 2016)\n A review of issues relating to unduly short training (released June 2017).\n Source: `strategies/Strategic-20review-20report-202019-20Protecting-20the-20quality-20of-20internati.pdf (http://asqa.gov.au/sites/default/files/2026-03/Strategic%20review%20report%202019%20Protecting%20the%20quality%20of%20international%20VET%20and%20English%20language%20education.pdf)`\n- The Migrant Workers’ Taskforce made several recommendations to address the risk to overseas students:\n Recommendation 15: It is recommended that education providers, including through their education\nagents, give information to international students on workplace rights prior to coming to Australia and\nperiodically during their time studying in Australia.\n Recommendation 16: It is recommended that education providers, through their overseas students\nsupport services, assist international students experiencing workplace issues, including referrals to\nexternal support services that are at minimal or no additional cost to the student and that specific\nreference to this obligation be made in the National Code of Practice for Providers of Education and\nTraining to Overseas Students 2018.\n Recommendation 17: It is recommended that the Council for International Education develop and\n Source: `strategies/Strategic-20review-20report-202019-20Protecting-20the-20quality-20of-20internati.pdf (http://asqa.gov.au/sites/default/files/2026-03/Strategic%20review%20report%202019%20Protecting%20the%20quality%20of%20international%20VET%20and%20English%20language%20education.pdf)`\n- [Page 14]\nChapter 1: Agency overview\nJanuary April\n2021 2021\nLegislative changes in relation to ASQA’s Improved Regulatory Risk Framework and\ngovernance structure came into effect Regulatory Operating Model implemented\nRevised COVID-19 guidance for providers Revised Standards for VET Accredited\nCourses 2021 introduced\nSector consultation on approach to compliance,\nregulatory best practice guide Mental Health First Aid program commenced\nANAO audit commenced Appointment of new Diversity Champion\nFebruary May\n2021 2021\nASQA’s role and purpose clarified ‘Spotlight On’ Series 2 – assessment validation\n‘Spotlight On’ Series 1 – compliance requirements Webinar on ‘Improvements to our regulatory\nfor trainers and assessors approach’\nRTO obligations checklist published Webinar on ‘Online learning: beyond PDFs and Zoom’\nMarch June\n2021 2021\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- [Page 155]\nAppendix E: Supplementary report\non implementation of the Rapid\nReview of the Australian Skills Quality\nAuthority’s Regulatory Practices\nKey: Colours indicate alignment with our 2021–22 strategic deliverables\n1 Our regulatory approach promotes a culture of self-assurance and continuous improvement\n2 Our regulatory approach is best practice, integrated, risk-based and proportionate\n3 Our regulatory approach is transparent and accountable\n4 We engage and partner with stakeholders constructively and with mutual respect\n5 We add value and are efficient, effective, and continuously improve\n6 O ur understanding of sector performance and promotion of self-assurance contributes to quality VET\nand informed consumers\nTable 20: Rapid Review recommendation implementation\n1 2 3\nDevelop a shared understanding of Develop new standards in Develop resources to support\n Source: `annual-reports/2020-21.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf)`\n- [Page 8]\nASQA snapshot 2021–22\nContinuous improvement and building trust\nImplemented foundational changes to governance Regulatory outcomes achieved through\nand organisational design to focus on best compliance management by providing a longer\npractice regulation period for rectification (where appropriate)\nthat strengthens provider focus on\nEstablished the National Vocational\nself‑assurance and systemic controls\nEducation and Training Regulator\nAdvisory Council to provide advice to the Improved regulatory practice in relation to initial\nNational Vocational Education and Training (VET) registration assessments which strengthen\nRegulator on our functions the opportunity for applicants to respond\nto findings\nEmbedded key changes to our\nperformance assessment methodology Engaged with the sector to co‑design a\nand performance assessment reports working model for a shared understanding of\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [Page 36]\nStrategic Deliverable 2\nOur regulatory approach is best practice, integrated, risk-based\nand proportionate\nKPIs Performance measure Target 2021–22 result\n2.1 Stakeholders are 2.1a) Percentage of key stakeholders and 70% of key Not met5\nconfident that our providers confident that our approach stakeholders\nBenchmark:\nregulation is best to assessment of standards consistently\nEstablish 70% of\npractice and reflects ensures quality VET\nbenchmark for providers\nareas of shared\nproviders\nresponsibility\n2.1b) Percentage of key stakeholders and 70% of key Not met6\nproviders confident our regulatory stakeholders\nBenchmark:\napproach addresses risks to\nEstablish 70% of\nquality outcomes\nbenchmark for providers\nproviders\n2.1c) Percentage of key stakeholders who 70% of key Not met7\nconfirm that ASQA applies a fit-for-purpose stakeholders\nframework to monitor our performance as\na regulator\n2.\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [Page 66]\nStrategic Deliverable 6\nOur understanding of sector performance and promotion of\nself-assurance contributes to quality VET and informed consumers\nKPIs Performance measure Target 2021–22 result\n6.1 T he Australian 6.1a) ASQA complies with any requirements N/A31 N/A\ncommunity can access prescribed by audit report rules relating to\ninformation about our the publication of audit reports\nregulatory decisions\n6.1b) We publish information about provider N/A32 N/A\nperformance to enable students and\nemployers to differentiate between providers\n6.1c) We publish a summary of our findings N/A33 N/A\nregarding all providers’ performance\nagainst the standards\n6.1d) We meet our legislative obligations to Ongoing Met\npublish information about regulatory\ndecisions on the National Register\n6.2 The Australian 6.2a) We report on our strategic reviews of Annually Met\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [Page 50]\nStrategic Objective 3\nOur regulatory approach is transparent and accountable\nKPI Performance measure 2022–23 target and result\n3.1 Stakeholders can access 3.1a) We publish our Regulatory Risk\ninformation about our Framework and Regulatory Annually Met\nregulatory approach Operating Model\n3.2 Stakeholders can access 3.2a) We report on our performance\nAnnually Met\ninformation about our against ASQA service standards\nregulatory activity and\n3.2b) We report on our performance\nperformance\nagainst the Standards for VET Annually Met\nRegulators 2015\n3.3 The Australian community can 3.3a) We publish information about\naccess information about our provider performance to enable\nAnnually Met\nregulatory decisions students and employers to\ndifferentiate between providers\n3.4 The Australian community 3.4a) We publish a summary of our\n Source: `annual-reports/2022-23.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf)`\n- In 2022–23, the Audit and Risk Committee met 4 times on the following dates:\n• 12 September 2022\n• 15 November 2022\n• 30 January 2023\n• 23 May 2023.\n Source: `annual-reports/2022-23.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf)`\n- [Page 70]\nTable 5: Audit committee members\nMember Qualifications, knowledge, skills or Number of Total annual Additional\nname experience meetings remuneration information\n(include formal and informal as relevant) attended/ (GST inc.) (including\ntotal number role on\nof meetings committee)\nheld during\nmember’s\ntenure\nSusan Rix • Chartered Accountant (partner for 30 3/3 $7,500 Chair\nyears in chartered accounting firm) (resigned)\n• Company Director (Graduate of the\nAustralian Institute of Company\nDirectors and 30 years of Board\nexperience)\n• Chaired Audit and Risk Committees for\na range of organisations for 30 years.\n Source: `annual-reports/2022-23.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf)`\n- [pages 68,69,70,71]\nes that are measured quantitatively, we have used ‘Achieved’ to show measures\nwhere results meet or exceed the stipulated target, ‘Partially achieved’ to show measures where results are\nwithin 10% of the stipulated target, and ‘Not achieved’ to show measures where the results are below 10% of the\nstipulated target.\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n\n## Corporate Values and Operating Culture\n\n- Committed to service\nWe serve the community\nwith professionalism, energy\nand determination\nCollaborative\nWe value the diverse experiences\nand insights of others and work with\nstakeholders towards better outcomes\nAccountable\nWe can account for how our\nactions deliver on our regulatory\noutcomes and purpose Empowered and trusted\nWe take ownership and apply\njudgement in exercising our authority,\nwe apply what we learn, and we act\nwith integrity and respect\nUnited and connected\nWe work together across\nASQA to optimise the\noutcomes of our regulation\nFuture orientated\nWe respond and adapt to\ncurrent and emerging challenges\nand opportunities\n4 | ASQA Annual Report 2021–22\n Source: `annual-reports/2021-22.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf)`\n- [pages 27,28,29,30,31]\n, they are more likely to\ncomply and participate constructively\n• Strengthens risk intelligence – strong relationships lead to more accurate information sharing and early\ndetection of emerging risks\n• Improves regulatory design – engaging stakeholders early and often supports better-informed policies\nand programs\n• Upholds APS integrity values – relationships reflect how well the regulator models accountability,\nservice, and stewardship\n• ASQA’s engagement and partnerships provide clarity of the role of the national regulator and improve\nregulatory impact\n• Demonstrates that ASQA is consultative and transparent, is responsive and trusted by the regulated\nsector and broader community in delivering better regulatory outcomes through shared insight, risk\nintelligence, and reform co-design.\n Source: `corporate-plans/2025-26.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf)`\n- Figure 1: ASQA’s values\nCommitted to service\nWe serve the community\nwith professionalism, energy\nand determination\nCollaborative\nWe value the diverse\nexperiences and insights\nof others and work with\nstakeholders towards\nbetter outcomes\nAccountable\nWe can account for how\nour actions deliver on our\nregulatory outcomes\nand purpose\nEmpowered and trusted\nWe take ownership and\napply judgement in\nexercising our authority,\nwe apply what we learn,\nand we act with integrity\nand respect\nUnited and connected\nWe work together across\nASQA to optimise the\noutcomes of our regulation\nFuture orientated\nWe respond and adapt\nto current and emerging\nchallenges and\nopportunities\n22\n Source: `annual-reports/2024-25.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf)`\n- Our values are:\nCommitted to service\nWe serve the community\nwith professionalism, energy\nand determination\nCollaborative\nWe value the diverse\nexperiences and insights\nof others and work with\nstakeholders towards\nbetter outcomes\nAccountable\nWe can account for how\nour actions deliver on our\nregulatory outcomes\nand purpose\nEmpowered and trusted\nWe take ownership,\napply judgement,\nlearn continuously, and\nact with integrity and\nrespect in all decisions\nUnited and connected\nWe work together across\nASQA to optimise the\noutcomes of our regulation\nFuture orientated\nWe respond and adapt\nto current and emerging\nchallenges and\nopportunities\n15\n Source: `corporate-plans/2025-26.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf)`\n- ASQA’s values\nCommitted to service\nWe serve the community\nwith professionalism, energy\nand determination\nCollaborative\nWe value the diverse\nexperiences and insights\nof others and work with\nstakeholders towards\nbetter outcomes\nAccountable\nWe can account for how\nour actions deliver on our\nregulatory outcomes\nand purpose\nEmpowered and trusted\nWe take ownership and\napply judgement in\nexercising our authority,\nwe apply what we learn,\nand we act with integrity\nand respect\nUnited and connected\nWe work together across\nASQA to optimise the\noutcomes of our regulation\nFuture orientated\nWe respond and adapt\nto current and emerging\nchallenges and\nopportunities\n19\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- Continuous improvement and building trust\nWe demonstrate continuous improvement and build trust through a range of initiatives and activities that include:\n• publishing information about our regulatory approach and processes to support community trust (page 40)\n• having well-defined, communicated and embedded organisational values and culture that underpin who we are\nas a regulator (page 9)\n• actively building staff capability and culture (pages 64–65), including ensuring staff have knowledge of the\nregulatory craft and the industry they regulate, and are empowered to identify and implement improved practices\n• complaints-handling processes that encourage feedback via provider surveys, feedback, internal review of\ndecisions affording procedural fairness, and responsiveness\n• monitoring service standards to understand where we can improve the quality and timeliness of service delivery\n Source: `annual-reports/2022-23.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf)`\n- [Page 115]\nName Position Title Short-term benefits Post-employment Other long-term Termination Total\nbenefits benefits benefits remuneration\nBase Bonuses Other Superannuation Long Other\nSalary Benefits and Contributions Service Long-Term\nAllowances Leave Benefits\nClaire Acting Executive 27,243 – 103 4,195 603 – – 32,144\nBunkum Integrity, Quality\nand Program\nSupport\nAlicia LeRoy Acting Executive 20,726 – – 3,192 372 – – 24,290\nDirector Policy and\nEngagement\nWarren Acting Executive 17,947 – – 2,764 411 – – 21,122\nRushby Director Corporate\nand Enabling\nASQA has not prepared tables for Other Highly Paid Staff remuneration as there are no staff in these categories during 2023–24\n113\nChapter\n3:\nManagement\nand\naccountability\n Source: `annual-reports/2023-24.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf)`\n- [Page 63]\nChapter 2: Annual Performance Statements\nKPI Performance measure 2024–25 Target 2024–25 result\n2.1 Our regulation 2.1c We implement Annually Achieved\nfocuses on and report on our\nWe successfully completed the\nthe greatest Data Strategy and\nimplementation of our Data Strategy\nrisk of harm to Roadmap 2021-24\nand Roadmap 2021–24 in 2024, as\nthe integrity to embed the use\nreported in our previous Annual Report.\nof training of data, analytics\nDuring 2024-25, we progressed key\nproducts and and insights\ninitiatives aligned with our evolving\nachievement throughout\ndata and intelligence capabilities,\nof quality decision making\nincluding:\noutcomes\n• strengthening our intelligence-led\nregulatory approach through\nenvironmental scanning,\nmulti-agency threat assessments,\ntargeted compliance operations,\nand enhancements to our Service\nDelivery portal – all informed\n Source: `annual-reports/2024-25.pdf (https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `corporate-plans/2025-26.pdf` - corporate-plans - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf\n- `annual-reports/2020-21.pdf` - annual-reports - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf\n- `annual-reports/2021-22.pdf` - annual-reports - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf\n- `annual-reports/2022-23.pdf` - annual-reports - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf\n- `strategies/Regulatory-20Risk-20Framework.pdf` - strategies - https://www.asqa.gov.au/sites/default/files/2026-02/Regulatory%20Risk%20Framework.pdf\n- `strategies/Strategic-20Review-20Report-202016-20Training-20in-20security-20programs-20in-20.pdf` - strategies - https://www.asqa.gov.au/sites/default/files/2026-03/Strategic%20Review%20Report%202016%20Training%20in%20security%20programs%20in%20Australia.pdf\n- `strategies/Strategic-20Reviews-202013-20Marketing-20and-20Advertising-20Report.pdf` - strategies - https://www.asqa.gov.au/sites/default/files/2026-03/Strategic%20Reviews%202013%20Marketing%20and%20Advertising%20Report.pdf\n- `strategies/Strategic-20review-20report-202019-20Protecting-20the-20quality-20of-20internati.pdf` - strategies - http://asqa.gov.au/sites/default/files/2026-03/Strategic%20review%20report%202019%20Protecting%20the%20quality%20of%20international%20VET%20and%20English%20language%20education.pdf\n- `strategies/VET-20Sector-20Strategic-20Forum-20Communiqu-C3-A9-20--20April-202025.pdf` - strategies - https://www.asqa.gov.au/sites/default/files/2026-03/VET%20Sector%20Strategic%20Forum%20Communiqu%C3%A9%20-%20April%202025.pdf\n- `strategies/VET-20Sector-20Strategic-20Forum-20Communiqu-C3-A9-20--20July-202025.pdf` - strategies - https://www.asqa.gov.au/sites/default/files/2026-03/VET%20Sector%20Strategic%20Forum%20Communiqu%C3%A9%20-%20July%202025.pdf\n- `strategies/VET-20Strategic-20Sector-20Forum-20-28VSSF-29-20Terms-20of-20Reference-202025.pdf` - strategies - https://www.asqa.gov.au/sites/default/files/2026-03/VET%20Strategic%20Sector%20Forum%20%28VSSF%29%20Terms%20of%20Reference%202025.pdf\n- `strategies/strategic-20review-20report-202017-20course-20duration.pdf` - strategies - https://www.asqa.gov.au/sites/default/files/2026-03/strategic%20review%20report%202017%20course%20duration.pdf\n- `reviews/response_to_asqa_process_review_final_report.pdf` - reviews - https://www.asqa.gov.au/sites/default/files/2026-02/response_to_asqa_process_review_final_report.pdf\n- `pages/about.html` - pages - https://www.asqa.gov.au/for-providers/about-providers\n- `pages/announcements-index.html` - pages - https://www.asqa.gov.au/for-providers/provider-obligations/testamurs-statements-attainment\n- `pages/annual-reports-index.html` - pages - https://www.asqa.gov.au/about-us/corporate-reports-and-planning/annual-reports\n- `pages/annual-reports-index__00.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202024-25.pdf\n- `pages/annual-reports-index__01.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202023-24.pdf\n- `pages/annual-reports-index__02.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202022-23.pdf\n- `pages/annual-reports-index__03.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202021-22.pdf\n- `pages/annual-reports-index__04.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202020-21.pdf\n- `pages/annual-reports-index__05.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202019-20.pdf\n- `pages/annual-reports-index__06.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202018-19.pdf\n- `pages/annual-reports-index__07.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202017-18.pdf\n- `pages/annual-reports-index__08.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202016-17.pdf\n- `pages/annual-reports-index__09.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202015-16.pdf\n- `pages/annual-reports-index__10.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202014-15.pdf\n- `pages/annual-reports-index__11.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202013-14.pdf\n- `pages/annual-reports-index__12.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202012-13.pdf\n- `pages/annual-reports-index__13.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Annual%20Report%202011-12.pdf\n- `pages/corporate-plans-index.html` - pages - https://www.asqa.gov.au/about-us/corporate-reports-and-planning/corporate-plan\n- `pages/corporate-plans-index__14.html` - pages - https://www.asqa.gov.au/sites/default/files/2026-02/ASQA%20Corporate%20Plan%202025-26.pdf\n- `pages/homepage.html` - pages - https://www.asqa.gov.au/\n- `pages/leadership.html` - pages - https://www.asqa.gov.au/about-us/leadership-and-organisation\n- `pages/ministerial-releases-index.html` - pages - https://www.asqa.gov.au/about-us/leadership-and-organisation/ministerial-statement-expectations\n- `pages/news-latest.html` - pages - https://www.asqa.gov.au/newsroom\n- `pages/publications-index.html` - pages - https://www.asqa.gov.au/about-us/governance-and-accountability/regulatory-publications\n- `pages/recommendations-index.html` - pages - https://www.asqa.gov.au/sector-partners/better-regulation/rapid-review-recommendations\n- `pages/strategies-index.html` - pages - https://www.asqa.gov.au/sector-partners/asqas-regulatory-framework\n- `pages/strategies-index__15.html` - pages - https://www.asqa.gov.au/sector-partners/asqas-regulatory-framework\n- `pages/strategies-index__16.html` - pages - https://www.asqa.gov.au/for-providers/provider-obligations/data-collection-provision\n- `pages/strategies-index__17.html` - pages - https://www.asqa.gov.au/for-providers/provider-obligations/data-collection-provision/provider-and-course-owner-survey\n- `pages/strategies-index__18.html` - pages - https://www.asqa.gov.au/for-providers/provider-obligations/data-collection-provision/quality-indicator-annual-summary\n- `pages/strategies-index__19.html` - pages - https://www.asqa.gov.au/for-providers/provider-obligations/data-collection-provision/student-survey\n- `pages/strategies-index__20.html` - pages - https://www.asqa.gov.au/for-providers/provider-obligations/data-collection-provision/total-vet-activity\n- `pages/strategies-index__21.html` - pages - https://www.asqa.gov.au/for-providers/guidance-and-resources-providers/online-learning/online-learning-strategic-review-insights\n- `pages/strategies-index__22.html` - pages - https://www.asqa.gov.au/sector-partners/vet-sector-strategic-forum\n- `pages/strategies-index__23.html` - pages - https://www.asqa.gov.au/sector-partners/vet-sector-strategic-forum/about-the-vet-sector-strategic-forum\n- `pages/strategies-index__24.html` - pages - https://www.asqa.gov.au/sector-partners/vet-sector-strategic-forum/vet-sector-strategic-forum-terms-reference\n- `pages/strategies-index__25.html` - pages - https://www.asqa.gov.au/sector-partners/vet-sector-strategic-forum/vet-sector-strategic-forum-communiques\n- `pages/strategies-index__26.html` - pages - https://www.asqa.gov.au/sector-partners/key-legislation/vet-quality-framework\n- `pages/strategies-index__27.html` - pages - https://www.asqa.gov.au/sector-partners/key-legislation/esos-framework\n- `pages/strategies-index__28.html` - pages - https://www.asqa.gov.au/sector-partners/strategic-reviews\n- `pages/strategies-index__29.html` - pages - https://www.asqa.gov.au/sector-partners/strategic-reviews/past-strategic-reviews\n- `pages/taskforces-index.html` - pages - https://www.asqa.gov.au/about-us/leadership-and-organisation/advisory-council\n- `other-pdfs/ASQA-20Statement-20of-20Intent-202026.pdf` - other-pdfs - https://www.asqa.gov.au/sites/default/files/2026-03/ASQA%20Statement%20of%20Intent%202026.pdf\n- `other-pdfs/Approach-to-review-of-decisions.pdf` - other-pdfs - https://www.asqa.gov.au/sites/default/files/2026-02/Approach-to-review-of-decisions.pdf\n- `other-pdfs/Fact-20sheet-20--20Sample-20forms-20of-20AQF-20certification-20documentation.pdf` - other-pdfs - https://www.asqa.gov.au/sites/default/files/2026-02/Fact%20sheet%20-%20Sample%20forms%20of%20AQF%20certification%20documentation.pdf\n- `other-pdfs/Ministerial-20Statement-20of-20Expectations-2022.12.2025.pdf` - other-pdfs - https://www.asqa.gov.au/sites/default/files/2026-01/Ministerial%20Statement%20of%20Expectations%2022.12.2025.pdf\n- `other-pdfs/audit_and_risk_committee_charter.pdf` - other-pdfs - https://www.asqa.gov.au/sites/default/files/2026-02/audit_and_risk_committee_charter.pdf\n\n## Gaps To Fix\n\n- No global comparison/case-study sources found.", "legislation_md": "# National Vocational Education and Training Regulator Advisory Council - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:06:52.645681+00:00\n**Entity ID**: B-004283\n**Jurisdiction**: Commonwealth\n**Portfolio**: Employment and Workplace Relations\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 63\n- Unique legislation references found: 77\n\n| Type | Count |\n|---|---:|\n| Act | 60 |\n| Code | 1 |\n| Determination | 4 |\n| Instrument | 6 |\n| Regulation | 6 |\n\n## Legislation References\n\n### National Vocational Education and Training Regulator Act 2011\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 69\n**Register search**: https://www.legislation.gov.au/search?query=National+Vocational+Education+and+Training+Regulator+Act+2011\n\n**Sources**:\n- `pages/annual-reports-index.html`\n- `pages/ministerial-releases-index.html`\n- `pages/strategies-index.html`\n- `pages/strategies-index__15.html`\n- `pages/taskforces-index.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- Annual Reports | asqa3\n\nASQA’s Annual Report provides a detailed account of our performance and operations for the preceding financial year, in accordance with the\nPublic Governance, Performance and Accountability Act 2013\nand the\nNational Vocational Education and Training Regulator Act 2011\n. It is tabled in Parliament and forms a key component of our Enterprise Performance Framework.\nThe 2024–25 Annual Report outlines our regulatory activities, strategic achievements, and organisational performance during a year of significant reform and sector\n Source: `pages/annual-reports-index.html`\n- tlines our commitment to meeting the Minister’s expectations while delivering on our statutory mandate and advancing our vision for the Vocational and Education Training (VET) sector under the\nPublic Governance, Performance and Accountability Act 2013\nand the\nNational Vocational Education and Training Regulator Act 2011\n.\nOur vision is a VET sector that is trusted, high-performing, and responsive to Australia’s evolving skills needs – a sector that is inclusive, and where learners can access quality training for initial skilling, up-skilling and re-skilling at every stage of\n Source: `pages/ministerial-releases-index.html`\n- ASQAs regulatory framework | asqa3\n\nASQA’s Regulatory Framework\nASQA regulates Australia’s vocational education and training (VET) sector through a strong, transparent framework of legislation and standards. This framework - anchored by the National Vocational Education and Training Regulator Act 2011 and the 2025 Standards for RTOs, ensures training providers deliver quality education and assessment that meets national expectations.\nTogether, these laws and standards support consistent, high‑quality training outcomes, protect students, and strengthen conf\n Source: `pages/strategies-index.html`\n- he establishing legislation below, as well as:\nVET Quality Framework\nStandards for VET Accredited Courses\nLegislation relating to education services for overseas students (ESOS)\n.\nEstablishment\nASQA was established on 1 July 2011 through the enactment of the:\nNational Vocational Education and Training Regulator Act 2011\nNational Vocational Education and Training Regulator (Consequential Amendments) Act 2011\nNational Vocational Education and Training Regulator (Transitional Provisions) Act 2011\n.\nOn 29 March 2024, amendments were made to the National Vocational Education and\n Source: `pages/strategies-index.html`\n- on and Training Regulator Act 2011\nNational Vocational Education and Training Regulator (Consequential Amendments) Act 2011\nNational Vocational Education and Training Regulator (Transitional Provisions) Act 2011\n.\nOn 29 March 2024, amendments were made to the National Vocational Education and Training Regulator Act 2011. For more information see\nRecent legislative changes\n.\n Source: `pages/strategies-index.html`\n\n### Public Governance, Performance and Accountability Act 2013\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 47\n**Register search**: https://www.legislation.gov.au/search?query=Public+Governance%2C+Performance+and+Accountability+Act+2013\n\n**Sources**:\n- `pages/annual-reports-index.html`\n- `pages/ministerial-releases-index.html`\n- `pages/publications-index.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2025-26.pages.jsonl`\n- `other-pdfs/ASQA-20Statement-20of-20Intent-202026.pages.jsonl`\n\n**Evidence contexts**:\n- Annual Reports | asqa3\n\nASQA’s Annual Report provides a detailed account of our performance and operations for the preceding financial year, in accordance with the\nPublic Governance, Performance and Accountability Act 2013\nand the\nNational Vocational Education and Training Regulator Act 2011\n. It is tabled in Parliament and forms a key component of our Enterprise Performance Framework.\nThe 2024–25 Annual Report outlines our regulatory activities, strategic achievements, and org\n Source: `pages/annual-reports-index.html`\n- as signed by the Minister in March 2026.\nOur Statement of Intent outlines our commitment to meeting the Minister’s expectations while delivering on our statutory mandate and advancing our vision for the Vocational and Education Training (VET) sector under the\nPublic Governance, Performance and Accountability Act 2013\nand the\nNational Vocational Education and Training Regulator Act 2011\n.\nOur vision is a VET sector that is trusted, high-performing, and responsive to Australia’s evolving skills needs – a sector that is inclusive, and where learners can access quality traini\n Source: `pages/ministerial-releases-index.html`\n- e publications provide transparency and support stakeholder understanding of our operations and decision-making.\nTitle\nDate published\nAudit and Risk Committee Charter.pdf - (pdf 336.19 KB)\nASQA’s Audit and Risk Committee was established in accordance with the Public Governance, Performance and Accountability Act 2013 and the Public Governance, Performance and Accountability Rule 2014. The Charter documents the purpose, structure, roles and responsibilities of the committee members.\n29 July 2024\nRegulatory Practice Guide - Approach to review of decisions - (pdf 559.6 KB)\nT\n Source: `pages/publications-index.html`\n- and\nTraining Regulator Act 2011 (NVR Act) to prepare and give to the Minister for presentation to parliament a report\nrelating to the performance of the regulator’s functions during the year.\nThis report has been prepared in accordance with section 46 of the Public Governance, Performance and\nAccountability Act 2013 (PGPA Act), section 215(1) of the NVR Act and Resource Management Guide 135 –\nAnnual reports for non-corporate Commonwealth entities, as published by the Department of Finance.\nFinally, as required by the Commonwealth Fraud Control Framework, I certify that I\n Source: `annual-reports/2020-21.pages.jsonl`\n- pter 2: Annual performance statement\nStatement of preparation\nI, Saxon Rice, as the Accountable Authority of the Australian Skills Quality Authority (ASQA), present the 2020–21\nannual performance statements of ASQA, as required under paragraph 39(1)(a) of the Public Governance,\nPerformance and Accountability Act 2013 (PGPA Act). In my opinion, these annual performance statements are based\non properly maintained records, accurately reflect the performance of the entity, and comply with subsection 39(2) of\nthe PGPA Act.\nSaxon Rice\nChief Executive Officer\nAustralian Skills Q\n Source: `annual-reports/2020-21.pages.jsonl`\n\n### Education Services for Overseas Students Act 2000\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 27\n**Register search**: https://www.legislation.gov.au/search?query=Education+Services+for+Overseas+Students+Act+2000\n\n**Sources**:\n- `pages/strategies-index__27.html`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `reviews/response_to_asqa_process_review_final_report.pages.jsonl`\n- `strategies/Strategic-20Review-20Report-202016-20Training-20in-20security-20programs-20in-20.pages.jsonl`\n- `strategies/strategic-20review-20report-202017-20course-20duration.pages.jsonl`\n- `strategies/Strategic-20review-20report-202019-20Protecting-20the-20quality-20of-20internati.pages.jsonl`\n- `strategies/Strategic-20Reviews-202013-20Marketing-20and-20Advertising-20Report.pages.jsonl`\n\n**Evidence contexts**:\n- ESOS framework | asqa3\n\nOn this page\nOn 5 December 2025, amendments to the\nEducation Services for Overseas Students Act 2000\ncommenced. For more information, see\nRecent legislative changes\n.\nThe Education Services for Overseas Students (ESOS) Framework covers the provision of education services to overseas students.\nThis legal framework sets out the requirements for registration as\n Source: `pages/strategies-index__27.html`\n- gh standards of care for students.\nASQA monitors and assesses ESOS providers' compliance with the ESOS Framework. This monitoring includes providers delivering English Language Intensive Courses to Overseas Students (ELICOS).\nThe ESOS Framework comprises the:\nEducation Services for Overseas Students Act 2000\n(ESOS Act)\nEducation Services for Overseas Students Regulations 2019\n(ESOS Regulations)\nNational Code of Practice for Providers of Education and Training to Overseas Students 2018\n(National Code)\nELICOS Standards 2018\nother legislative instruments.\nThe ESOS A\n Source: `pages/strategies-index__27.html`\n- ional Education and Training Regulator\nAct 2011 (NVR Act))\n• the VET Quality Framework of standards and requirements of providers\n• the Standards for VET Accredited Courses 2021\n• legislation relating to education services for overseas students, including the Education Services for Overseas\nStudents Act 2000 (ESOS Act), the National Code of Practice for Providers of Education and Training to Overseas\nStudents 2018 and the ELICOS Standards 2018.\nKey legislation is listed at Appendix B of this report.\nOur operating environment\nImpact of COVID-19\nThe COVID-19 pandem\n Source: `annual-reports/2022-23.pages.jsonl`\n- UDY\nRisk-based and data-driven\nInternational education\nInternational education is a key Regulatory Risk Priority and a focus across government. Our role is to\nensure that providers that deliver to international students are meeting their obligations under the\nEducation Services for Overseas Students Act 2000 (ESOS Act) and the National Code.\nIn 2022–23, we applied a range of regulatory strategies from education to enforcement to deliver on\nthis function.\nIn a consistent approach with TEQSA, we communicated directly with all ESOS providers and issued a\nnumber of s\n Source: `annual-reports/2022-23.pages.jsonl`\n- Education and Training\nRegulator Act 2011 (NVETR Act))\n• the VET Quality Framework of standards and requirements of providers\n• the Standards for VET Accredited Courses 2021\n• legislation relating to education services for overseas students, including:\n– the Education Services for Overseas Students Act 2000 (ESOS Act)\n– the National Code of Practice for Providers of Education and Training to Overseas Students 2018\n– the ELICOS Standards 2018.\nKey legislation is listed in Appendix B of this report.\n17\n\n[page 20]\nAnnual Report 2023–24\nOur Strategic Objectives\nASQA\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Mutual Recognition Act 1992\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 21\n**Register search**: https://www.legislation.gov.au/search?query=Mutual+Recognition+Act+1992\n\n**Sources**:\n- `strategies/Strategic-20Review-20Report-202016-20Training-20in-20security-20programs-20in-20.pages.jsonl`\n\n**Evidence contexts**:\n- their licence’ 1\n ‘The standard and quality of the training given to security guard applicants varies considerably\nfrom jurisdiction to jurisdiction.’ 2\n ‘Security guards can be trained interstate and then seek to be registered in New South Wales\nunder the Mutual Recognition Act 1992. This in my view leaves a system that is open to\nabuse and can result in people with insufficient training being employed in this state and …\nultimately putting lives at risk.’ 3\n ‘It cannot be over-emphasised that guards, security officers and others need t\n Source: `strategies/Strategic-20Review-20Report-202016-20Training-20in-20security-20programs-20in-20.pages.jsonl`\n- regular audits of RTOs by\nlicensing authorities.\nThese differing licensing arrangements, and the variability in the quality and integrity of security\ntraining and assessment that RTOs are delivering, have contributed to significant concerns about the\nway the Mutual Recognition Act 1992 is being used to gain security licences. Where licensing\nrequirements and the quality of training and assessment practices vary across states and territories,\nthis can encourage the practice of individuals undertaking training and licensing requirements in a\n Source: `strategies/Strategic-20Review-20Report-202016-20Training-20in-20security-20programs-20in-20.pages.jsonl`\n- this can encourage the practice of individuals undertaking training and licensing requirements in a\njurisdiction with fewer requirements—or requirements which can be achieved more quickly—for the\npurpose of gaining a licence that will be recognised under the Mutual Recognition Act 1992 in their\nactual state of residence. Affected states are concerned that their licensing standards are being\ncircumvented through this practice and that this is resulting in compromised public safety.\nSome stakeholders have suggested that the Mutual Recognition\n Source: `strategies/Strategic-20Review-20Report-202016-20Training-20in-20security-20programs-20in-20.pages.jsonl`\n- cognition Act 1992 in their\nactual state of residence. Affected states are concerned that their licensing standards are being\ncircumvented through this practice and that this is resulting in compromised public safety.\nSome stakeholders have suggested that the Mutual Recognition Act 1992 should be reviewed to\nexclude security licences from the coverage of the Act. This is not considered feasible; it is likely to\nmaintain or increase the different levels of training and licensing across the country and to exacerbate\nthe systemic issue of gradu\n Source: `strategies/Strategic-20Review-20Report-202016-20Training-20in-20security-20programs-20in-20.pages.jsonl`\n- raised by all\nstakeholder groups.\nOne licensing authority argued that extremely short courses (i.e. five days or less) being conducted by\nRTOs based outside its jurisdiction were a major contributor to the increase in security licences being\nissued under the Mutual Recognition Act 1992 in their state.\nTherefore, another key focus of this strategic review was to evaluate the duration of courses provided\nby RTOs and to assess whether students are able to achieve the learning outcomes in a given course\nduration.\nThe findings support the many c\n Source: `strategies/Strategic-20Review-20Report-202016-20Training-20in-20security-20programs-20in-20.pages.jsonl`\n\n### Public Service Act 1999\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 12\n**Register search**: https://www.legislation.gov.au/search?query=Public+Service+Act+1999\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `corporate-plans/2025-26.pages.jsonl`\n\n**Evidence contexts**:\n- employees and 1 acting SES employee were covered by an Individual\nS24 (1) Determination\n• our CEO was employed under a Remuneration Tribunal Determination.\nSalaries and other benefits\nOn 22 October 2020 our CEO made a Determination under section 24(1) of the Public Service Act 1999 to provide\nremuneration increases on top of our Enterprise Agreement, in lieu of bargaining a new enterprise agreement.\nThe Determination provides salary increases up to 11 November 2022 (n.b. the COVID-19 Determination deferred\nincreases scheduled for 11 Nov\n Source: `annual-reports/2020-21.pages.jsonl`\n- stics on employees who identify as Indigenous.\n17AG(4)(c) Chapter 3 Information on any enterprise agreements, individual Mandatory\nflexibility arrangements, Australian workplace agreements,\ncommon law contracts and determinations under\nsubsection 24(1) of the Public Service Act 1999.\n17AG(4)(c)(i) Chapter 3 Information on the number of SES and non-SES Mandatory\nemployees covered by agreements etc. identified in\nparagraph 17AG(4)(c).\n17AG(4)(c)(ii) Chapter 3 The salary ranges available for APS employees by Mandatory\nclassification level.\n Source: `annual-reports/2020-21.pages.jsonl`\n- pproach 1), 31–33 statistics, 6\nASQA Annual Report 2020–21 | 169\n\n[page 171]\nPublic Governance, Performance and Accountability Act see also audits of providers; risk-based regulation\n2013, 3, 25, 73, 75 Regulatory Operating Model, 6, 9, 10, 19, 23, 33, 64, 81\nPublic Service Act 1999, 87 Regulatory Risk Framework, 6, 9, 32, 33, 64, see also risk-\npublication of information on VET see information based regulation\ndissemination Regulatory Strategy 2020–22, 32, 33\npurchasing, 75, 95–97 remuneration, 87–90\npurpose statement, 2, 11, 14, 21, 26\n Source: `annual-reports/2020-21.pages.jsonl`\n- or Executive Service (SES) employees were covered by an Individual S24 (1) Determination\n• our CEO was employed under a Remuneration Tribunal Determination.\nSalaries and other benefits\nOn 22 October 2020 our CEO made a Determination under section 24(1) of the Public Service Act 1999 to provide\nremuneration increases on top of our Enterprise Agreement, in lieu of bargaining a new enterprise agreement.\nThe Determination provides salary increases through to 11 November 2022.\nOther non-salary benefits provided to employees include superannua\n Source: `annual-reports/2021-22.pages.jsonl`\n- stics on employees who identify as Indigenous.\n17AG(4)(c) Chapter 3 Information on any enterprise agreements, individual flexibility Mandatory\narrangements, Australian workplace agreements, common\nlaw contracts and determinations under subsection 24(1) of\nthe Public Service Act 1999.\n17AG(4)(c)(i) Chapter 3 Information on the number of SES and non-SES employees Mandatory\ncovered by agreements etc. identified in paragraph 17AG(4)(c).\n17AG(4)(c)(ii) Chapter 3 The salary ranges available for APS employees by Mandatory\nclassification level.\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Work Health and Safety Act 2011\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 12\n**Register search**: https://www.legislation.gov.au/search?query=Work+Health+and+Safety+Act+2011\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ility responsibilities. The Audit Committee\nalso reviews ASQA-wide fraud control measures. Membership and meeting details are on page 77.\n• Work Health and Safety Committee – the CEO established the Work Health and Safety Committee under\nsections 75–79 of the Work Health and Safety Act 2011. The Work Health and Safety Committee is chaired by\nthe Deputy CEO, and provides advice on best practice and reporting on incidents and compliance, as well as\nmeasures to reduce cases under investigation with Comcare.\nIn addition, the Strategic Leadership Com\n Source: `annual-reports/2020-21.pages.jsonl`\n- he workplace\n• a guide on home-based work during COVID-19 (including workplace health and safety information)\n• a guide on child care and home-schooling arrangements while working from home.\nWorkplace health and safety\nWe fulfil our responsibilities under the Work Health and Safety Act 2011 by actively promoting work health and safety\nacross ASQA.\nIn 2020–21, we commenced a substantial functional review of ASQA’s Work Health and Safety (WHS) function.\nPart of this work involved ensuring obligations and responsibilities are correctly aligned acro\n Source: `annual-reports/2020-21.pages.jsonl`\n- y responsibilities. The Audit\nCommittee also reviews ASQA-wide fraud control measures. Membership and meeting details are on pages 69-70.\n• Work Health and Safety Committee – the CEO established the Work Health and Safety Committee under sections\n75–79 of the Work Health and Safety Act 2011. The Work Health and Safety Committee is chaired by the Deputy\nCEO and provides advice on best practice and reporting on incidents and compliance, as well as measures to\nreduce cases under investigation with Comcare.\nIn addition, the Strategic Leadership Comm\n Source: `annual-reports/2021-22.pages.jsonl`\n- the workplace\n• a guide on home-based work during COVID-19, including workplace health and safety information\n• a guide on childcare and home-schooling arrangements while working from home.\nWorkplace health and safety\nWe fulfil our responsibilities under the Work Health and Safety Act 2011 by actively promoting work health and safety\nacross ASQA.\nIn 2021–22, we completed a substantial functional review of ASQA’s Work Health and Safety (WHS) function. Part of\nthis work involved ensuring obligations and responsibilities were correctly aligned acr\n Source: `annual-reports/2021-22.pages.jsonl`\n- d Training Organisations 2015,\nVETDSSS scoping study, 57, 60\n10, 23–24, 156\nvocational education and training. see VET sector\nStandards for VET Accredited Courses 2021, 156\ncompliance, 145\nW\nStandards for VET Regulators 2015, 7, 21, 26, 37, 44,\n50–51, 54, 156 Work Health and Safety Act 2011, 65, 82\ncomplaints policy, 67 workforce, 2, 72–83\ncompliance, 145 Aboriginal and Torres Strait Islander employees, 78\nStrategic Leadership Committee, 64, 75, 82–83 communication channels, 75\nStrategic Review of Online Learning, 47, 57 COVID-19 resources, 82\nS\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Review of the National Vocational Education and Training Regulator Act 2011\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 10\n**Register search**: https://www.legislation.gov.au/search?query=Review+of+the+National+Vocational+Education+and+Training+Regulator+Act+2011\n\n**Sources**:\n- `pages/publications-index.html`\n- `pages/taskforces-index.html`\n- `annual-reports/2020-21.pages.jsonl`\n- `strategies/Strategic-20review-20report-202019-20Protecting-20the-20quality-20of-20internati.pages.jsonl`\n\n**Evidence contexts**:\n- and analyse evidence to gain deeper insights into provider performance, with a strong emphasis on the interplay between practice, systems, and continuous improvement.\n6 April 2021\nASQAs submission to NVR Act review.pdf - (pdf 1.45 MB)\nASQA's submission to the Review of the National Vocational Education and Training Regulator Act 2011.\n11 March 2018\nRegulating offshore delivery of VET ASQAs 2015 pilot audit program.pdf - (pdf 313.72 KB)\nIn 2015, ASQA piloted an offshore performance assessment to evaluate VET quality, test its regulatory approach, and inform an effective offshore strategy.\n Source: `pages/publications-index.html`\n- th Kwong Lee Dow, she conducted a review of regulation in higher education for the Australian Government and, in 2017, conducted a review of the National Vocational Education and Training Regulator Act 2011 for the Minister for Education,\nAll eyes on quality: Review of the National Vocational Education and Training Regulator Act 2011 report\n. She continues to be actively engaged in how best to regulate vocational training and higher education for quality outcomes.\n Source: `pages/taskforces-index.html`\n- aining delivery linked to advertising of vacant positions\nin Queensland\n• DESE policy paper on supplementary courses.\nWe also worked to support the consultation on changes to Standards for RTOs 2015.\n2 Professor Valerie Braithwaite, 2018, All eyes on quality: Review of the National Vocational Education and Training Regulator Act\n2011 report, Department of Education and Training, Commonwealth of Australia, viewed September 2021, \n8 ibid\n9 Department of the Prime Minister and Cabinet, Strengthening Skills: Expert Review of Australia’s Vocational Education and Training\nSystem, Canberra: Australia, 2019