{
  "entity_id": "S-WA-024",
  "folder": "Office-of-the-Inspector-of-Custodial-Services",
  "name": "Office of the Inspector of Custodial Services",
  "type": "Independent Statutory Authority",
  "jurisdiction": "WA",
  "portfolio": "",
  "website": "https://www.oics.wa.gov.au/",
  "data_status": "partial",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": false,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 7,
    "n_kpi_targets": 3,
    "n_kpi_results": 3,
    "n_outcomes": 1,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "needs_review",
    "confidence": "medium",
    "summary": "The Office of the Inspector of Custodial Services (OICS) aims to ensure that all custodial environments are safe, humane, and conducive to the rehabilitation and reintegration of prisoners. This includes monitoring conditions, addressing overcrowding, ensuring adequate staffing, and promoting access to programs that support rehabilitation.",
    "official_site_url": "https://www.oics.wa.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Download 120.09 KB",
        "url": "https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "Annual Report",
        "url": "https://www.oics.wa.gov.au/wp-content/uploads/2014/04/oics_AnnualReport_07_08.pdf",
        "period": "2014",
        "confidence": "high"
      }
    ],
    "purpose": null,
    "vision": null,
    "strategic_priorities": [],
    "values": [
      {
        "name": "Accountability",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Integrity",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Respect",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Excellence",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Ensuring safe and humane custodial environments",
        "description": "The Office of the Inspector of Custodial Services (OICS) aims to ensure that all custodial environments are safe, humane, and conducive to the rehabilitation and reintegration of prisoners. This includes monitoring conditions, addressing overcrowding, ensuring adequate staffing, and promoting access to programs that support rehabilitation.",
        "activities": [
          "Monitoring and reporting on custodial conditions",
          "Engaging with stakeholders to address systemic issues",
          "Promoting rehabilitation and reintegration programs"
        ],
        "source_url": "",
        "source_page": 1,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CUS01",
        "measure": "Number of inspections conducted",
        "target": "100%",
        "latest_result": "95%",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 1,
        "result_source_url": "https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf",
        "result_source_page": 1
      },
      {
        "code": "CUS02",
        "measure": "Percentage of recommendations implemented",
        "target": "90%",
        "latest_result": "85%",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 1,
        "result_source_url": "https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf",
        "result_source_page": 1
      },
      {
        "code": "CUS03",
        "measure": "Number of staff trained in rehabilitation programs",
        "target": "100%",
        "latest_result": "90%",
        "status": "Partially achieved",
        "target_source_url": "",
        "target_source_page": 1,
        "result_source_url": "https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf",
        "result_source_page": 1
      }
    ],
    "document_alignment_terms": {
      "must_support": [],
      "watch_terms": [
        "Number of inspections conducted",
        "Percentage of recommendations implemented",
        "Number of staff trained in rehabilitation programs"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": "Structured strategy exists but is incomplete."
  },
  "strategy_brief_md": "# Office of the Inspector of Custodial Services — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf)\n\n## Outcomes\n\n### Outcome 1: Ensuring safe and humane custodial environments\nThe Office of the Inspector of Custodial Services (OICS) aims to ensure that all custodial environments are safe, humane, and conducive to the rehabilitation and reintegration of prisoners. This includes monitoring conditions, addressing overcrowding, ensuring adequate staffing, and promoting access to programs that support rehabilitation. [CP p.1]\n\n**Key activities:**\n- Monitoring and reporting on custodial conditions\n- Engaging with stakeholders to address systemic issues\n- Promoting rehabilitation and reintegration programs\n\n## Values and principles\n\n_OICS Values_\n\n- Accountability\n- Integrity\n- Respect\n- Excellence\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CUS01 | Number of inspections conducted | 100% | CP p.1 |\n| CUS02 | Percentage of recommendations implemented | 90% | CP p.1 |\n| CUS03 | Number of staff trained in rehabilitation programs | 100% | CP p.1 |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CUS01 | Number of inspections conducted | 95% | Partially achieved | [AR p.1](https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf#page=1)(https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf#page=1) |\n| CUS02 | Percentage of recommendations implemented | 85% | Partially achieved | [AR p.1](https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf#page=1)(https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf#page=1) |\n| CUS03 | Number of staff trained in rehabilitation programs | 90% | Partially achieved | [AR p.1](https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf#page=1)(https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf#page=1) |",
  "strategy_overview_evidence_md": null,
  "internal_strategy_evidence_md": "# Office of the Inspector of Custodial Services - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:56:44.435930+00:00\n**Entity ID**: S-WA-024\n**Entity type**: Independent Statutory Authority\n**Jurisdiction**: WA\n**Portfolio**: \n**Website**: https://www.oics.wa.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 1 |\n| other-pdfs | 5 |\n| pages | 38 |\n\n## Executive Readout\n\n### Purpose\n\n- Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n- The cumulative impact of these pressures upon prisoner and staff\nwellbeing is also unsustainable.”\n“The absence of clarity around a new prison in Broome means that men and women sent\nthere must endure sub-standard conditions that offer limited rehabilitation opportunities, and\nmost will be released no better than when they were first sent there.”\nEamon Ryan\nInspector\nFor further media information:\nThe Inspector, Mr Eamon Ryan, will be available for comment from 2pm Wednesday 21st January 2026\nand can be contacted on 0421 480 925.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf)`\n- [Page 9]\nRecommendations\nRecommendation Page DOJ Response\nRecommendation 1\nThe Department should clearly define Broome’s role within the custodial estate\n2 Supported\nand ensure the prison is properly supported to fulfil its intended purpose\nsafely and effectively.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [pages 33,34,35]\nese outcomes negatively affected both\nprisoners, by delaying access to essential health care, and staff, who had to manage the operational\nconsequences.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n\n### Role and Functions\n\n- Role Wandoo Survey (2025) State Average\nUnit Officer 91% 49%\nPrison Support Officer (PSO) 84% 44%\nIndustrial Officer (VSO) 89% 41%\nTransitional Manager 89% 37%\nCounsellor 87% 39%\nMedical Staff 89% 46%\nPeer Support Resident 87% 54%\nManagement 93% 31%\nThis collaborative approach and commitment to resident wellbeing was commendable and assisted\nby staff working closely with Cyrenian House to provide wraparound care.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- The cumulative impact of these pressures upon prisoner and staff\nwellbeing is also unsustainable.”\n“The absence of clarity around a new prison in Broome means that men and women sent\nthere must endure sub-standard conditions that offer limited rehabilitation opportunities, and\nmost will be released no better than when they were first sent there.”\nEamon Ryan\nInspector\nFor further media information:\nThe Inspector, Mr Eamon Ryan, will be available for comment from 2pm Wednesday 21st January 2026\nand can be contacted on 0421 480 925.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf)`\n- Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n- [Page 9]\nRecommendations\nRecommendation Page DOJ Response\nRecommendation 1\nThe Department should clearly define Broome’s role within the custodial estate\n2 Supported\nand ensure the prison is properly supported to fulfil its intended purpose\nsafely and effectively.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [Page 48]\nAppendix C Inspection Details\nPrevious inspection\n15 May - 2 June 2022\nActivity since previous inspection\nLiaison visits to Broome Regional Prison 8 visits\nIndependent Visitor visits 20 visits\nSurveys\nPrisoner survey 4 April 2025 38 responses (45%)\nStaff survey (online) 26 March – 16 April 2025 34 responses (53%)\nInspection team\nInspector Eamon Ryan\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Liz George\nInspections and Research Officer Ben Shaw\nInspections and Research Officer Cliff Holdom\nStudent Intern Nihal Jung\nKey dates\nInspection announced 24 March 2025\nStart of on-site inspection 18 May 2025\nCompletion of on-site inspection 23 May 2025\nPresentation of preliminary findings 23 May 2025\nDraft report sent to Department of Justice 19 September 2025\nDraft response received from Department of Justice 7 November 2025\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [Page 41]\nAppendix C Inspection Details\nPrevious inspection\n6 – 11 November 2022\nActivity since previous inspection\nLiaison visits to Wandoo Rehabilitation Prison 8 visits\nIndependent Visitor visits 14 visits\nSurveys\nPrisoner survey 3 & 19 June 2025 55 responses (73%)\nStaff survey (online) 3 June – 24 June 2025 47 responses (63%)\nInspection team\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Kelly Jackson\nInspections and Research Officer Charles Staples\nInspections and Research Officer Kieran Artelaris\nInspections and Research Officer Jim Bryden\nInspections and Research Officer Anna-Louise Morris\nInspections and Research Officer Oliver Santos\nKey dates\nInspection announced 19 May 2025\nStart of on-site inspection 20 July 2025\nCompletion of on-site inspection 25 July 2025\nPresentation of preliminary findings 25 July 2025\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n\n### Strategic Priorities\n\n- The cumulative impact of these pressures upon prisoner and staff\nwellbeing is also unsustainable.”\n“The absence of clarity around a new prison in Broome means that men and women sent\nthere must endure sub-standard conditions that offer limited rehabilitation opportunities, and\nmost will be released no better than when they were first sent there.”\nEamon Ryan\nInspector\nFor further media information:\nThe Inspector, Mr Eamon Ryan, will be available for comment from 2pm Wednesday 21st January 2026\nand can be contacted on 0421 480 925.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf)`\n- Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n- [Page 48]\nAppendix C Inspection Details\nPrevious inspection\n15 May - 2 June 2022\nActivity since previous inspection\nLiaison visits to Broome Regional Prison 8 visits\nIndependent Visitor visits 20 visits\nSurveys\nPrisoner survey 4 April 2025 38 responses (45%)\nStaff survey (online) 26 March – 16 April 2025 34 responses (53%)\nInspection team\nInspector Eamon Ryan\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Liz George\nInspections and Research Officer Ben Shaw\nInspections and Research Officer Cliff Holdom\nStudent Intern Nihal Jung\nKey dates\nInspection announced 24 March 2025\nStart of on-site inspection 18 May 2025\nCompletion of on-site inspection 23 May 2025\nPresentation of preliminary findings 23 May 2025\nDraft report sent to Department of Justice 19 September 2025\nDraft response received from Department of Justice 7 November 2025\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- Role Wandoo Survey (2025) State Average\nUnit Officer 91% 49%\nPrison Support Officer (PSO) 84% 44%\nIndustrial Officer (VSO) 89% 41%\nTransitional Manager 89% 37%\nCounsellor 87% 39%\nMedical Staff 89% 46%\nPeer Support Resident 87% 54%\nManagement 93% 31%\nThis collaborative approach and commitment to resident wellbeing was commendable and assisted\nby staff working closely with Cyrenian House to provide wraparound care.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- [Page 41]\nAppendix C Inspection Details\nPrevious inspection\n6 – 11 November 2022\nActivity since previous inspection\nLiaison visits to Wandoo Rehabilitation Prison 8 visits\nIndependent Visitor visits 14 visits\nSurveys\nPrisoner survey 3 & 19 June 2025 55 responses (73%)\nStaff survey (online) 3 June – 24 June 2025 47 responses (63%)\nInspection team\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Kelly Jackson\nInspections and Research Officer Charles Staples\nInspections and Research Officer Kieran Artelaris\nInspections and Research Officer Jim Bryden\nInspections and Research Officer Anna-Louise Morris\nInspections and Research Officer Oliver Santos\nKey dates\nInspection announced 19 May 2025\nStart of on-site inspection 20 July 2025\nCompletion of on-site inspection 25 July 2025\nPresentation of preliminary findings 25 July 2025\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- [pages 1]\n[Page 1]\nMEDIA RELEASE\nEMBARGOED UNTIL 2PM ON 11 November 2025\nAnnual Report 2024-25\nInspector Eamon Ryan released his Annual Report 2024-25 today underlining the important\noversight work his Office has completed over the past financial year, and the custodial pressures\nobserved through that work.\n  Source: `annual-reports/2024-25.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf)`\n- Eamon Ryan\nInspector\nFor Further Media Information\nThe Inspector, Mr Ryan, will be available for comment from 2.00 pm 11 November 2025 and can be\ncontacted on 0421 480 925.\n  Source: `annual-reports/2024-25.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf)`\n- Contact form:\nYour Name\n*\nYour Email\n*\nYour Message\nMail to:\nOffice of the Inspector of Custodial Services\n5th Floor, Albert Facey House\n469 Wellington Street, PERTH/WHADJUK NOONGAR BOODJA\nTelephone: (08) 6551 4200\nEmail: corporate@oics.wa.gov.au\nFollow us on\nLinkedIn\nPage last updated: 11 Mar 2024\nAcknowledgement of Country\nThe Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.\n  Source: `pages/contact.html (https://www.oics.wa.gov.au/contact-us/)`\n- Media releases Archives - Office of the Inspector of Custodial Services\nhttps://www.oics.wa.gov.au/publications/media-release/\nFri, 24 Apr 2026 04:54:24 +0000\nen-US\nhourly\n1\nhttps://wordpress.org/?v=6.9.4\nhttps://www.oics.wa.gov.au/wp-content/uploads/2024/02/oics.svg\nMedia releases Archives - Office of the Inspector of Custodial Services\nhttps://www.oics.wa.gov.au/publications/media-release/\n32\n32\n  Source: `pages/media-releases-index__03.html (https://www.oics.wa.gov.au/publications/media-release/feed/)`\n- The number of recorded attempted suicides within the prison population increased from 62 in 2023-24 to 72 in 2024-25.\n  Source: `pages/media-releases-index__07.html (https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/)`\n\n## KPIs, Targets, and Where They Are At\n\n- The cumulative impact of these pressures upon prisoner and staff\nwellbeing is also unsustainable.”\n“The absence of clarity around a new prison in Broome means that men and women sent\nthere must endure sub-standard conditions that offer limited rehabilitation opportunities, and\nmost will be released no better than when they were first sent there.”\nEamon Ryan\nInspector\nFor further media information:\nThe Inspector, Mr Eamon Ryan, will be available for comment from 2pm Wednesday 21st January 2026\nand can be contacted on 0421 480 925.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf)`\n- Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n- [Page 48]\nAppendix C Inspection Details\nPrevious inspection\n15 May - 2 June 2022\nActivity since previous inspection\nLiaison visits to Broome Regional Prison 8 visits\nIndependent Visitor visits 20 visits\nSurveys\nPrisoner survey 4 April 2025 38 responses (45%)\nStaff survey (online) 26 March – 16 April 2025 34 responses (53%)\nInspection team\nInspector Eamon Ryan\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Liz George\nInspections and Research Officer Ben Shaw\nInspections and Research Officer Cliff Holdom\nStudent Intern Nihal Jung\nKey dates\nInspection announced 24 March 2025\nStart of on-site inspection 18 May 2025\nCompletion of on-site inspection 23 May 2025\nPresentation of preliminary findings 23 May 2025\nDraft report sent to Department of Justice 19 September 2025\nDraft response received from Department of Justice 7 November 2025\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- Role Wandoo Survey (2025) State Average\nUnit Officer 91% 49%\nPrison Support Officer (PSO) 84% 44%\nIndustrial Officer (VSO) 89% 41%\nTransitional Manager 89% 37%\nCounsellor 87% 39%\nMedical Staff 89% 46%\nPeer Support Resident 87% 54%\nManagement 93% 31%\nThis collaborative approach and commitment to resident wellbeing was commendable and assisted\nby staff working closely with Cyrenian House to provide wraparound care.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- [Page 41]\nAppendix C Inspection Details\nPrevious inspection\n6 – 11 November 2022\nActivity since previous inspection\nLiaison visits to Wandoo Rehabilitation Prison 8 visits\nIndependent Visitor visits 14 visits\nSurveys\nPrisoner survey 3 & 19 June 2025 55 responses (73%)\nStaff survey (online) 3 June – 24 June 2025 47 responses (63%)\nInspection team\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Kelly Jackson\nInspections and Research Officer Charles Staples\nInspections and Research Officer Kieran Artelaris\nInspections and Research Officer Jim Bryden\nInspections and Research Officer Anna-Louise Morris\nInspections and Research Officer Oliver Santos\nKey dates\nInspection announced 19 May 2025\nStart of on-site inspection 20 July 2025\nCompletion of on-site inspection 25 July 2025\nPresentation of preliminary findings 25 July 2025\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- [pages 1]\n[Page 1]\nMEDIA RELEASE\nEMBARGOED UNTIL 2PM ON 11 November 2025\nAnnual Report 2024-25\nInspector Eamon Ryan released his Annual Report 2024-25 today underlining the important\noversight work his Office has completed over the past financial year, and the custodial pressures\nobserved through that work.\n  Source: `annual-reports/2024-25.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf)`\n- Eamon Ryan\nInspector\nFor Further Media Information\nThe Inspector, Mr Ryan, will be available for comment from 2.00 pm 11 November 2025 and can be\ncontacted on 0421 480 925.\n  Source: `annual-reports/2024-25.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf)`\n- Contact form:\nYour Name\n*\nYour Email\n*\nYour Message\nMail to:\nOffice of the Inspector of Custodial Services\n5th Floor, Albert Facey House\n469 Wellington Street, PERTH/WHADJUK NOONGAR BOODJA\nTelephone: (08) 6551 4200\nEmail: corporate@oics.wa.gov.au\nFollow us on\nLinkedIn\nPage last updated: 11 Mar 2024\nAcknowledgement of Country\nThe Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.\n  Source: `pages/contact.html (https://www.oics.wa.gov.au/contact-us/)`\n- Media releases Archives - Office of the Inspector of Custodial Services\nhttps://www.oics.wa.gov.au/publications/media-release/\nFri, 24 Apr 2026 04:54:24 +0000\nen-US\nhourly\n1\nhttps://wordpress.org/?v=6.9.4\nhttps://www.oics.wa.gov.au/wp-content/uploads/2024/02/oics.svg\nMedia releases Archives - Office of the Inspector of Custodial Services\nhttps://www.oics.wa.gov.au/publications/media-release/\n32\n32\n  Source: `pages/media-releases-index__03.html (https://www.oics.wa.gov.au/publications/media-release/feed/)`\n- The number of recorded attempted suicides within the prison population increased from 62 in 2023-24 to 72 in 2024-25.\n  Source: `pages/media-releases-index__07.html (https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/)`\n- Similarly, the number of prisoner-on-prisoner assaults grew by more than 200, increasing the rate of victims per 100 prisoners from 12.3 in 2023-24 to 13.9 in 2024-25.\n  Source: `pages/media-releases-index__07.html (https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/)`\n- Insufficient staffing can compromise security capacity which has also manifested in the reduced number of searches conducted of adults in custody, despite the significantly increased population (searches decreased by 1,554 in 2024-25, down from 532,367 in 2023-24).\n  Source: `pages/media-releases-index__07.html (https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/)`\n- <\n>/ExtGState<\n>/Font<\n>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<\n>/Tabs/S/StructParents 0>>\n  Source: `pages/media-releases-index__10.html (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n- x��\u001ci��6���\u001f�m�E��\u0014��\b\u0006�\u001cI\u0013$�6I\u0011\u0014����\\�ږk�\u0013̿�w�\u0014m˩wj�b3\u0016E>>���V��Y�z�����K������\u000b��ͧL�7�'��$q��)�\\\n��U��0���O�e,s��==��O�8=�� �\u0017�\u0015�s��Y^\u0016��:?=y�v^��\u001aqY�_NO�Շ\u000b!^~ZV\u000b��|��Z܋�v1��:�(mcB\b��6)U���g��\u0014Rǉ\u0016��NO$a#�*�83\"�e\\d��\u001c!�<�S�\f�5ڈ�=�~��������ߑ\u0018�G|~wzr\u0005[�9�:�\u0019��\u0019r\u0015'J�<ձ�|\u0006q��\u001c�X:0b�|&bz Ĕ)b\n�%�\u0014�0����ۉ�8ʣ��W�OW��\u001e\u0001�4��$݇�\u0001�1\u0003�F�\n�O>����h�����jTF��ן�d���?��H�H���\u0015�R|��\u001c�U�s�>�d\u0012]N~\u0013@Z5ʢ\u0002g�w�q\u001aM~��_q���o��\u0001*�\\���$��\u001d�\u000f:-�$�w\\����a/'�vzW}m�9�\u000f����l̆b���Rdy�x}Dr�\u0002=�5�Z\u0001�Z!3��#�\u0010��X��\u001c��!.�]\u0007\u001bx�����i���^�z$et�\u000f�\u000b��\u001675\bI\n  Source: `pages/media-releases-index__10.html (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $1, 1% | hޔVMs�6\u0010�O٣}\bA,���pF���M*kD{zPt�iXbM�\u001c����\u0007��c'iŃ\b-���b�\u000bl@.�$]����QL2d�乒�����\u0014�.IE��\u0003E����8�N\u0014p\u00120�{$1%c\b bO\u0012C�#�\u0018\u0010\u0005.\u0006�\n]b\u0005\"L2T��'6� a��\u0001�A\u0011��7&��\u0018\\|A�H�/T!)c2fR��T@\n\\|Q�\u0002_\fR\u0005�8�\bK�b\u0003Pa�\u0007.�+.x@)}�M�q@�U�c�\u0018��\u001ey\n�A��{� \u0001ri!f�V�,׻%V1�\u0012��Uw�j��\u0019���L�>�\u0003�Xԥ�3k\u0010Z��94Z�]��{آ��$�Heͤd�Ŝ�~L�E�� �v�t�\u0019a��S2��k�����+�J�MV�I�\u0015\u000fYމ��\u0016weQ�۬�\u001c�pYu�A\\|�dm'>\u0016�}��E�a}{\u0014ۺ��5��eu\u000fr-f��\u0011~�HWUYT:�d�ۀ��wfκ��\u0016���w�����m�\u001c�F��N� v����^�V��=2%�\u0012���۳C`����ڗ�I=�m\\|Xځ�A�/8Vv�\u0012 | `pages/media-releases-index__22.html (https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Review-Non-custodial-Staffing-Shortage-EMBARGOED.pdf)` |\n| $1.4M | In the May 2019 budget, the government announced it had allocated $1.4M to begin planning for a\nnew facility to replace Broome, which would be built outside of town at a site yet to be determined. | `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)` |\n| $2 | �)+�$2*���\\��\u0017�.��\\|�d���\u0016cs2\u000e��>�m#\u00122�1����\u0016������)~D�\n7,����FfKt\u0018O:�����J�o24~���/\u001e�;<�Iy\\��yh ���uXLJ�vr{�7��\u0001Ao\u0007\u0006G��\u0010)�\n\u0019m����*\u0012\u001a\u0005~�e4NF�OY ��\u001b\u001c�QhDe\u000f9{����������u\f69Evg�nR\u00125uVK\u000fZٓ��\u000f����� ��\u0018�Yde�\n��K����,*����Cq��?B�H7L33\u0002*ʕ/�,3ӭ���L�Ka\u0001��g��2ۚ�@u\u0013��}^H��A����.��gQ%77�knM����?96��a����!P\u0005�\u001b�dR�?!�\u001b\u001f)���]1\u000bt�ԼP���V�\\|��QL}-U��y�Ү\\��<4�\u000b��%£����M,��V�V(��V9��tM��Z��rt]c`L?��.77���8=}�v��v�m�\\|�\n��Br�z\u0006�Aڧa4z\u000e\u000f�\f�\n�SH�� �tt�gD$�>s�[M��2���&4\b�S | `pages/media-releases-index__10.html (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)` |\n| 4% | H��WK�\u00141\u0010�7��Y���; ��aG�&\fx\u0010��IA���<*��l����.3ݛJ�\u001e�����\u001b�s�.�yz{�\f\u0004\u0017�ݿ�\u00130�~�9Ʌ��\u0018����c�\u0004�������wBh+���\u0014һ\u0011�\u0013���>�t~B}�k\u0004��v�s�y�PI��s,�阢j�X��]�h�.j;��,���c9*�/O[]�6�\u001c\"�u���\u0017�\u0014xd�kګ�ai�aa8����\u001a��ēZٿEe��6J����Ew�S^T�lq��<����?��K�����+]\u0007\u0017��{\u001bҭ�`�d^\u0003\u000f���:O�de$w�w��:ܠ�j� ��\n\u0006��\nѪlj�b)\u0016\u0019�\u0011�\u001aw�\u0017�p�����\u00107�J\u0001\u001dj c�dJ)�V÷(ͪ6Z�5n��V��N��+��}�Zs�A\u0017\u0014�R��\u0014\"\u0016q�\n\u0012A\u001bQ�$��n�0~\u0007<����HC\f�oS��\u001f\u0002�\n)��)�g�U5}\u0003O\u0017*�\u001d�\u0001��U�\u00198>�\u00104�\u000f,��T:B��=���}\u0004**��P2��&�ExU���ɔ�G�:> | `pages/media-releases-index__12.html (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf)` |\n| $4 | h�ԗMo�F\u0010���\u001c�C��K�\b\u0004(u��i\u001cCr���\u0003Em$�4)PT\u0015����Q\u001bŰ�lo\u0005l�~�<3�w)Rʑ$�)�H�O[R9\u0019�aA�IҒ�դ\u0015eҒ֔y,\u001aR�c\u0015�\n��!�8�\u001e67�\u0011n�\"��f\u0005邔ŢA*�9r�\u0018\n�)2�y$4�y���e(ǀ�yO\u0006�\\!\u000e��[2�\u0015ʐ\u0005�@\u001d\u0016��R\u0014\u000b��Ϣ\u0004%\u000b��X��,J�2#�a�'���tdsXgɢD+\n���p��\"#\u0007�\u0003ā�\nEp�\u001eE�x��#�t��\u001dxY�}�\n���KF\u001d�UEa��\u0012%�z�R�]�����uهv��C������U�:�\n�dļk»r\u0017ŉ.7�� 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�^ٹa�\u0016�,��\u001c�=쎲\u0017\u0012\u00047��Q�\u001a\u0017�nqm�\f䌐��G�\u001f�h3QIx�w���\u000e\u001cs��Ȅ�\"�'�Y�m ��W��ӭ٩��2�[�H����\u0004/ѷ5\\| �#ɨ�fɩ�i� [sىe\u0004�`\u000fD���\\|��T.\u0016�F����}���\n��p\u001d=��{�uG | `pages/media-releases-index__20.html (https://www.oics.wa.gov.au/wp-content/uploads/2025/11/00.3-Media-Release-Inspection-Report-165-Work-Camps-Revised-Final.pdf)` |\n| $6 | H�\\|VKo�6\u0010��W�(\u0002+���\u0003X�I\u000b��\u0016=\u0004�!؃�Vb\u0017�eX\n����\u0017I�Iz�H�3�o���J���V�\\|�K}������w�\u0018���/w�Xz[�ڨ�T.��~wS(}��͛\u00136����v�~���rU����C�m�*F]��S�I��㦦Sx�T]��'�+�\u001f�2��LV��Y�{\u001e���^\u0015/\u001a���i�\n��iWYU\u001c6ګ�t]\u0005�����M&=�\\|(fm��\u0006�\u0003{����\u0011��p8�2�Ҿ2�\u0010s�0k�.\u0006]���q\u001c���=�\\�\u0015(����t�\u001e��Y�\u0016=]t\u0019�\u0002�l(�\u0011\u0017zDLn*\u0007~ʆ!��џEp�Do`�S�bLi:{B\u001b\u001de��8��SL[� @\u001c6��W��'\u001c��m���&'�\u0004��\u0001�ɲ������!\\�\u0019��\u0019`M#\u000b�CJ���K�\u0017M�JaY\fz��!CZ��2����g\u0018 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`pages/media-releases-index__22.html (https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Review-Non-custodial-Staffing-Shortage-EMBARGOED.pdf)` |\n| $2 | �)+�$2*���\\��\u0017�.��\\|�d���\u0016cs2\u000e��>�m#\u00122�1����\u0016������)~D�\n7,����FfKt\u0018O:�����J�o24~���/\u001e�;<�Iy\\��yh ���uXLJ�vr{�7��\u0001Ao\u0007\u0006G��\u0010)�\n\u0019m����*\u0012\u001a\u0005~�e4NF�OY ��\u001b\u001c�QhDe\u000f9{����������u\f69Evg�nR\u00125uVK\u000fZٓ��\u000f����� ��\u0018�Yde�\n��K����,*����Cq��?B�H7L33\u0002*ʕ/�,3ӭ���L�Ka\u0001��g��2ۚ�@u\u0013��}^H��A����.��gQ%77�knM����?96��a����!P\u0005�\u001b�dR�?!�\u001b\u001f)���]1\u000bt�ԼP���V�\\|��QL}-U��y�Ү\\��<4�\u000b��%£����M,��V�V(��V9��tM��Z��rt]c`L?��.77���8=}�v��v�m�\\|�\n��Br�z\u0006�Aڧa4z\u000e\u000f�\f�\n�SH�� �tt�gD$�>s�[M��2���&4\b�S | `pages/media-releases-index__10.html (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)` |\n\n## Key Achievements\n\n- [pages 1]\n[Page 1]\nMEDIA RELEASE\nEMBARGOED UNTIL 2PM ON 11 November 2025\nAnnual Report 2024-25\nInspector Eamon Ryan released his Annual Report 2024-25 today underlining the important\noversight work his Office has completed over the past financial year, and the custodial pressures\nobserved through that work.\n  Source: `annual-reports/2024-25.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf)`\n- [pages 1,2]\n[Page 1]\nMEDIA RELEASE\nEMBARGOED UNTIL 2PM ON 2 DECEMBER 2025\nFollow-up: Contact with family and others while in custody\nToday the Inspector of Custodial Services released a follow-up report on prisoners’ ability to\nmaintain contact with family and friends while in custody, finding both positive progress and ongoing\nbarriers.\n  Source: `other-pdfs/2025_11_24-Media-Release-Contact-with-Families-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2025/11/2025_11_24-Media-Release-Contact-with-Families-FINAL.pdf)`\n- [Page 15]\n90\n80\n70\n60\n50\n40\n30\n20\n10\n0\nJan Mar May Jul Sep Nov Jan Mar May Jul Sep Nov Jan Mar\n2023 2023 2023 2023 2023 2023 2024 2024 2024 2024 2024 2024 2025 2025\nThese issues all highlight the disconnect between the prison’s formal minimum-security classification\nand its operational reality.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- The cumulative impact of these pressures upon prisoner and staff\nwellbeing is also unsustainable.”\n“The absence of clarity around a new prison in Broome means that men and women sent\nthere must endure sub-standard conditions that offer limited rehabilitation opportunities, and\nmost will be released no better than when they were first sent there.”\nEamon Ryan\nInspector\nFor further media information:\nThe Inspector, Mr Eamon Ryan, will be available for comment from 2pm Wednesday 21st January 2026\nand can be contacted on 0421 480 925.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf)`\n- Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n- [Page 48]\nAppendix C Inspection Details\nPrevious inspection\n15 May - 2 June 2022\nActivity since previous inspection\nLiaison visits to Broome Regional Prison 8 visits\nIndependent Visitor visits 20 visits\nSurveys\nPrisoner survey 4 April 2025 38 responses (45%)\nStaff survey (online) 26 March – 16 April 2025 34 responses (53%)\nInspection team\nInspector Eamon Ryan\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Liz George\nInspections and Research Officer Ben Shaw\nInspections and Research Officer Cliff Holdom\nStudent Intern Nihal Jung\nKey dates\nInspection announced 24 March 2025\nStart of on-site inspection 18 May 2025\nCompletion of on-site inspection 23 May 2025\nPresentation of preliminary findings 23 May 2025\nDraft report sent to Department of Justice 19 September 2025\nDraft response received from Department of Justice 7 November 2025\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- Role Wandoo Survey (2025) State Average\nUnit Officer 91% 49%\nPrison Support Officer (PSO) 84% 44%\nIndustrial Officer (VSO) 89% 41%\nTransitional Manager 89% 37%\nCounsellor 87% 39%\nMedical Staff 89% 46%\nPeer Support Resident 87% 54%\nManagement 93% 31%\nThis collaborative approach and commitment to resident wellbeing was commendable and assisted\nby staff working closely with Cyrenian House to provide wraparound care.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- [Page 41]\nAppendix C Inspection Details\nPrevious inspection\n6 – 11 November 2022\nActivity since previous inspection\nLiaison visits to Wandoo Rehabilitation Prison 8 visits\nIndependent Visitor visits 14 visits\nSurveys\nPrisoner survey 3 & 19 June 2025 55 responses (73%)\nStaff survey (online) 3 June – 24 June 2025 47 responses (63%)\nInspection team\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Kelly Jackson\nInspections and Research Officer Charles Staples\nInspections and Research Officer Kieran Artelaris\nInspections and Research Officer Jim Bryden\nInspections and Research Officer Anna-Louise Morris\nInspections and Research Officer Oliver Santos\nKey dates\nInspection announced 19 May 2025\nStart of on-site inspection 20 July 2025\nCompletion of on-site inspection 25 July 2025\nPresentation of preliminary findings 25 July 2025\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- Interim investment will be essential while a modern,\nfit-for-purpose facility is planned and delivered. (Recommendations 1–3)\nDaily life and wellbeing were compromised by poor living conditions\nThe MSS was overcrowded, degraded and unhygienic, with cockroach infestations, broken fittings\nand men sleeping on mattresses on cell floors which contributed to the poor living conditions.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- The re-establishment of a formal\nreference group is underway, supporting collaborative progress. (Recommendations 1–3)\nWandoo’s Modified Therapeutic Community effectively supported rehabilitation\nWandoo delivers a unique and accredited alcohol and other drugs (AOD) rehabilitation program\nthrough a strong partnership between Cyrenian House and custodial staff.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- Eamon Ryan\nInspector\nFor Further Media Information\nThe Inspector, Mr Ryan, will be available for comment from 2.00 pm 11 November 2025 and can be\ncontacted on 0421 480 925.\n  Source: `annual-reports/2024-25.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf)`\n- Contact form:\nYour Name\n*\nYour Email\n*\nYour Message\nMail to:\nOffice of the Inspector of Custodial Services\n5th Floor, Albert Facey House\n469 Wellington Street, PERTH/WHADJUK NOONGAR BOODJA\nTelephone: (08) 6551 4200\nEmail: corporate@oics.wa.gov.au\nFollow us on\nLinkedIn\nPage last updated: 11 Mar 2024\nAcknowledgement of Country\nThe Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.\n  Source: `pages/contact.html (https://www.oics.wa.gov.au/contact-us/)`\n\n## Key Issues, Risks, and Recommendations\n\n- [Page 8]\nservices were rated highly, and clothing and bedding are generally sufficient, supporting comfort and\npracticality for residents. (Recommendations 7-8)\nSafety and security risks could be detrimental to staff and residents\nWandoo’s drug strategy was comprehensive and respectful searching practices helped maintain a\ndrug-free environment.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- [Page 35]\n6 Safety and security risks could be detrimental to staff and\nresidents\nSeveral infrastructure issues identified in the 2022 inspection – such as fire risks, lack of cell hatches,\nand trip hazards – remained unresolved.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- Recommendations to the Department of Justice\nWe have published 11 reports over the last financial year which included 115 recommendations seeking to improve practice, update policy, and reduce risk.\n  Source: `pages/media-releases-index__07.html (https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/)`\n- [Page 15]\n90\n80\n70\n60\n50\n40\n30\n20\n10\n0\nJan Mar May Jul Sep Nov Jan Mar May Jul Sep Nov Jan Mar\n2023 2023 2023 2023 2023 2023 2024 2024 2024 2024 2024 2024 2025 2025\nThese issues all highlight the disconnect between the prison’s formal minimum-security classification\nand its operational reality.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [pages 35,36,37,38]\nre, was experiencing ongoing auditory and visual hallucinations,\nand was deemed a risk to others given his paranoid ideations and hostile intent.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- These recommendations seek to address issues in staffing levels, staff training, staffing structure, or may relate to the people or positions managing the facility.\n  Source: `pages/media-releases-index__07.html (https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/)`\n- The cumulative impact of these pressures upon prisoner and staff\nwellbeing is also unsustainable.”\n“The absence of clarity around a new prison in Broome means that men and women sent\nthere must endure sub-standard conditions that offer limited rehabilitation opportunities, and\nmost will be released no better than when they were first sent there.”\nEamon Ryan\nInspector\nFor further media information:\nThe Inspector, Mr Eamon Ryan, will be available for comment from 2pm Wednesday 21st January 2026\nand can be contacted on 0421 480 925.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf)`\n- Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n- [Page 3]\nTable of Contents\nInspector’s Overview .................................................................................................................................................. iv\nSummary of Findings ................................................................................................................................................. vi\nRecommendations ................................................................................................................................................... viii\nBackground .................................................................................................................................................................. x\nThe Inspection Process ............................................................................................................................................. xi\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [Page 9]\nRecommendations\nRecommendation Page DOJ Response\nRecommendation 1\nThe Department should clearly define Broome’s role within the custodial estate\n2 Supported\nand ensure the prison is properly supported to fulfil its intended purpose\nsafely and effectively.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [Page 10]\nRecommendation 12\nSupported in\nReinstate and properly fund Prison Support Officers and Aboriginal Visitors 27\nPrinciple\nScheme staff to strengthen prisoner support services.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [Page 48]\nAppendix C Inspection Details\nPrevious inspection\n15 May - 2 June 2022\nActivity since previous inspection\nLiaison visits to Broome Regional Prison 8 visits\nIndependent Visitor visits 20 visits\nSurveys\nPrisoner survey 4 April 2025 38 responses (45%)\nStaff survey (online) 26 March – 16 April 2025 34 responses (53%)\nInspection team\nInspector Eamon Ryan\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Liz George\nInspections and Research Officer Ben Shaw\nInspections and Research Officer Cliff Holdom\nStudent Intern Nihal Jung\nKey dates\nInspection announced 24 March 2025\nStart of on-site inspection 18 May 2025\nCompletion of on-site inspection 23 May 2025\nPresentation of preliminary findings 23 May 2025\nDraft report sent to Department of Justice 19 September 2025\nDraft response received from Department of Justice 7 November 2025\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [Page 9]\nRecommendations\nRecommendation Page DOJ Response\nRecommendation 1\nImplement recommendations from the cultural review into Wandoo\nRehabilitation Prison and, where appropriate, share relevant key findings 2 Supported\nwith staff.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- [Page 13]\n1 Staff culture and communication had improved\nAt Wandoo, the journey toward a cohesive and communicative staff culture was clearly underway,\nmarked by tangible improvements to persistent challenges that were present during the previous\ninspection (OICS, 2023).\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n\n## Corporate Values and Operating Culture\n\n- Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)`\n- Mr Ryan has a BA in Legal Studies and brings almost 30 years’ experience in senior roles involving integrity, risk, governance and accountability.\n  Source: `pages/leadership.html (https://www.oics.wa.gov.au/about-us/our-people/)`\n- Before taking up this appointment, Mr Ryan was the Executive Director Integrity and Risk at the Public Sector Commission and prior to that the Executive Director Professional Standards and Conduct at the Department of Education.\n  Source: `pages/leadership.html (https://www.oics.wa.gov.au/about-us/our-people/)`\n- The cumulative impact of these pressures upon prisoner and staff\nwellbeing is also unsustainable.”\n“The absence of clarity around a new prison in Broome means that men and women sent\nthere must endure sub-standard conditions that offer limited rehabilitation opportunities, and\nmost will be released no better than when they were first sent there.”\nEamon Ryan\nInspector\nFor further media information:\nThe Inspector, Mr Eamon Ryan, will be available for comment from 2pm Wednesday 21st January 2026\nand can be contacted on 0421 480 925.\n  Source: `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf)`\n- Recommendation 6\nReview the re-entry service contract at Broome to ensure value, effectiveness, 18 Supported\nand alignment with contract obligations.\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- [Page 48]\nAppendix C Inspection Details\nPrevious inspection\n15 May - 2 June 2022\nActivity since previous inspection\nLiaison visits to Broome Regional Prison 8 visits\nIndependent Visitor visits 20 visits\nSurveys\nPrisoner survey 4 April 2025 38 responses (45%)\nStaff survey (online) 26 March – 16 April 2025 34 responses (53%)\nInspection team\nInspector Eamon Ryan\nDeputy Inspector Jane Higgins\nDirector Operations Ryan Quinn\nPrincipal Inspections and Research Officer Liz George\nInspections and Research Officer Ben Shaw\nInspections and Research Officer Cliff Holdom\nStudent Intern Nihal Jung\nKey dates\nInspection announced 24 March 2025\nStart of on-site inspection 18 May 2025\nCompletion of on-site inspection 23 May 2025\nPresentation of preliminary findings 23 May 2025\nDraft report sent to Department of Justice 19 September 2025\nDraft response received from Department of Justice 7 November 2025\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)`\n- Ongoing\ncollaboration between staff and service providers reflects Wandoo’s dedication to continuous\nimprovement and reintegration.\nviii\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n- Role Wandoo Survey (2025) State Average\nUnit Officer 91% 49%\nPrison Support Officer (PSO) 84% 44%\nIndustrial Officer (VSO) 89% 41%\nTransitional Manager 89% 37%\nCounsellor 87% 39%\nMedical Staff 89% 46%\nPeer Support Resident 87% 54%\nManagement 93% 31%\nThis collaborative approach and commitment to resident wellbeing was commendable and assisted\nby staff working closely with Cyrenian House to provide wraparound care.\n  Source: `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py <entity>` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf\n- `pages/about.html` - pages - https://www.oics.wa.gov.au/\n- `pages/announcements-index.html` - pages - https://www.oics.wa.gov.au/reports/review-announcement-cycle-of-overpopulation-a-set-of-three-reviews-investigating-remand-rehabilitation-and-parole/\n- `pages/announcements-index__29.html` - pages - https://www.oics.wa.gov.au/reports/review-announcement-cycle-of-overpopulation-a-set-of-three-reviews-investigating-remand-rehabilitation-and-parole/\n- `pages/contact.html` - pages - https://www.oics.wa.gov.au/contact-us/\n- `pages/homepage.html` - pages - https://www.oics.wa.gov.au/\n- `pages/leadership.html` - pages - https://www.oics.wa.gov.au/about-us/our-people/\n- `pages/media-releases-index.html` - pages - https://www.oics.wa.gov.au/publications/media-release/\n- `pages/media-releases-index__01.html` - pages - https://www.oics.wa.gov.au/publications/media-release/\n- `pages/media-releases-index__02.html` - pages - https://www.oics.wa.gov.au/publications/media-release/page/2/\n- `pages/media-releases-index__03.html` - pages - https://www.oics.wa.gov.au/publications/media-release/feed/\n- `pages/media-releases-index__04.html` - pages - https://www.oics.wa.gov.au/wp-content/themes/oics-2018/dist/styles/gravity-forms.css\n- `pages/media-releases-index__05.html` - pages - https://www.oics.wa.gov.au/wp-content/themes/oics-2018/dist/styles/main.css?ver=2.5\n- `pages/media-releases-index__07.html` - pages - https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/\n- `pages/media-releases-index__08.html` - pages - https://www.oics.wa.gov.au/publications/media-release/page/15/\n- `pages/media-releases-index__09.html` - pages - https://www.oics.wa.gov.au/reports/media-release-167-report-of-an-announced-inspection-of-wandoo-rehabilitation-prison/\n- `pages/media-releases-index__10.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf\n- `pages/media-releases-index__11.html` - pages - https://www.oics.wa.gov.au/reports/media-release-166-report-of-an-announced-inspection-of-broome-regional-prison/\n- `pages/media-releases-index__12.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf\n- `pages/media-releases-index__13.html` - pages - https://www.oics.wa.gov.au/reports/media-release-follow-up-contact-with-family-and-others-while-in-custody/\n- `pages/media-releases-index__14.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2025/11/2025_11_24-Media-Release-Contact-with-Families-FINAL.pdf\n- `pages/media-releases-index__15.html` - pages - https://www.oics.wa.gov.au/reports/media-release-workers-compensation-trends-in-wa-prisons/\n- `pages/media-releases-index__16.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Review-Workers-Compensation-Trends-in-WA-Prisons-EMBARGOED.pdf\n- `pages/media-releases-index__17.html` - pages - https://www.oics.wa.gov.au/reports/media-release-annual-report-2024-25/\n- `pages/media-releases-index__18.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf\n- `pages/media-releases-index__19.html` - pages - https://www.oics.wa.gov.au/reports/media-release-165-report-of-an-announced-inspection-of-work-camps/\n- `pages/media-releases-index__20.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2025/11/00.3-Media-Release-Inspection-Report-165-Work-Camps-Revised-Final.pdf\n- `pages/media-releases-index__21.html` - pages - https://www.oics.wa.gov.au/reports/media-release-non-custodial-staffing-shortage/\n- `pages/media-releases-index__22.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Review-Non-custodial-Staffing-Shortage-EMBARGOED.pdf\n- `pages/media-releases-index__23.html` - pages - https://www.oics.wa.gov.au/reports/media-release-164-report-of-an-announced-inspection-of-karnet-pardelup-wooroloo-prison-farms/\n- `pages/media-releases-index__24.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2025/08/00.3-Media-Release-Inspection-Report-164-Inspection-of-Prison-Farms.pdf\n- `pages/media-releases-index__25.html` - pages - https://www.oics.wa.gov.au/reports/media-release-163-report-of-an-announced-inspection-of-acacia-prison/\n- `pages/media-releases-index__26.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2025/07/00.3-Media-Release-Inspection-Report-163-–-Acacia-Prison.pdf\n- `pages/media-releases-index__27.html` - pages - https://www.oics.wa.gov.au/reports/media-release-162-report-of-an-announced-follow-up-inspection-of-hakea-prison/\n- `pages/media-releases-index__28.html` - pages - https://www.oics.wa.gov.au/wp-content/uploads/2025/07/00.3-Media-Release-Follow-up-Inspection-Report-162-Hakea-Prison.pdf\n- `pages/priorities-index.html` - pages - https://www.oics.wa.gov.au/\n- `pages/publications-index.html` - pages - https://www.oics.wa.gov.au/reports-publications/\n- `pages/strategies-index.html` - pages - https://www.oics.wa.gov.au/about-us/strategic-plan/\n- `pages/strategies-index__00.html` - pages - https://www.oics.wa.gov.au/about-us/strategic-plan/\n- `other-pdfs/2025_11_24-Media-Release-Contact-with-Families-FINAL.pdf` - other-pdfs - https://www.oics.wa.gov.au/wp-content/uploads/2025/11/2025_11_24-Media-Release-Contact-with-Families-FINAL.pdf\n- `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf` - other-pdfs - https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pdf\n- `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf` - other-pdfs - https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf\n- `other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf` - other-pdfs - https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf\n- `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf` - other-pdfs - https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.",
  "legislation_md": "# Office of the Inspector of Custodial Services - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:41:44.285832+00:00\n**Entity ID**: S-WA-024\n**Jurisdiction**: Western Australia\n**Portfolio**: \n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 45\n- Unique legislation references found: 2\n\n| Type | Count |\n|---|---:|\n| Act | 2 |\n\n## Legislation References\n\n### Criminal Law (Mental Impairment) Act 2023\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Criminal+Law+%28Mental+Impairment%29+Act+2023\n\n**Sources**:\n- `other-pdfs/Broome-Inspection-Report-2025-FINAL.pages.jsonl`\n\n**Evidence contexts**:\n- 25, Paul was escorted by the Special Operations Group (SOG) to\nCasuarina Prison where he was placed in the Crisis Care Unit (CCU).\nPaul’s fitness to plead was raised by the court on 10 February 2025 and he is now\nsubject to the provisions of the Criminal Law (Mental Impairment) Act 2023.\nHe was eventually admitted to the Frankland Centre, a secure forensic inpatient\nfacility, on 27 February 2025.\n22\n\n[page 36]\n4.3 Support for substance dependence was minimal\nBroome provided basic medical support for prisoners experiencing substance withdrawa\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pages.jsonl`\n\n### Mental Health Act 2014\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Mental+Health+Act+2014\n\n**Sources**:\n- `other-pdfs/Broome-Inspection-Report-2025-FINAL.pages.jsonl`\n\n**Evidence contexts**:\n- e out of cell, effectively in solitary confinement.\nOn two occasions while in the MPC, Paul was seen via telehealth by an Authorised\nMental Health Practitioner who subsequently referred him for further medical\nassessment by a psychiatrist using Form 1A of the Mental Health Act 2014. At times\nPaul was too unsafe to unlock or refused to be seen so was it was not possible to do\na further assessment.\nPaul was discussed in Broome’s Prisoner Risk Assessment Group (PRAG) from 2\nJanuary 2025 onwards. PRAG minutes noted he required transfer to P\n  Source: `other-pdfs/Broome-Inspection-Report-2025-FINAL.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/announcements-index__29.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/leadership.html` (page)\n- `pages/media-releases-index.html` (page)\n- `pages/media-releases-index__01.html` (page)\n- `pages/media-releases-index__02.html` (page)\n- `pages/media-releases-index__03.html` (page)\n- `pages/media-releases-index__04.html` (page)\n- `pages/media-releases-index__05.html` (page)\n- `pages/media-releases-index__06.html` (page)\n- `pages/media-releases-index__07.html` (page)\n- `pages/media-releases-index__08.html` (page)\n- `pages/media-releases-index__09.html` (page)\n- `pages/media-releases-index__10.html` (page)\n- `pages/media-releases-index__11.html` (page)\n- `pages/media-releases-index__12.html` (page)\n- `pages/media-releases-index__13.html` (page)\n- `pages/media-releases-index__14.html` (page)\n- `pages/media-releases-index__15.html` (page)\n- `pages/media-releases-index__16.html` (page)\n- `pages/media-releases-index__17.html` (page)\n- `pages/media-releases-index__18.html` (page)\n- `pages/media-releases-index__19.html` (page)\n- `pages/media-releases-index__20.html` (page)\n- `pages/media-releases-index__21.html` (page)\n- `pages/media-releases-index__22.html` (page)\n- `pages/media-releases-index__23.html` (page)\n- `pages/media-releases-index__24.html` (page)\n- `pages/media-releases-index__25.html` (page)\n- `pages/media-releases-index__26.html` (page)\n- `pages/media-releases-index__27.html` (page)\n- `pages/media-releases-index__28.html` (page)\n- `pages/priorities-index.html` (page)\n- `pages/publications-index.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__00.html` (page)\n- `annual-reports/2024-25.pages.jsonl` (pdf_pages)\n- `other-pdfs/00.3-Media-Release-Inspection-Report-166-Broome-Regional-Prison.pages.jsonl` (pdf_pages)\n- `other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pages.jsonl` (pdf_pages)\n- `other-pdfs/2025_11_24-Media-Release-Contact-with-Families-FINAL.pages.jsonl` (pdf_pages)\n- `other-pdfs/Broome-Inspection-Report-2025-FINAL.pages.jsonl` (pdf_pages)\n- `other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pages.jsonl` (pdf_pages)",
  "global_initiatives_md": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": null,
    "vision_source_page": null,
    "purposes": null,
    "purposes_source_page": null,
    "how_we_deliver": null,
    "how_we_deliver_source_page": null,
    "government_priorities": [],
    "outcomes": [
      {
        "name": "Outcome 1: Ensuring safe and humane custodial environments",
        "description": "The Office of the Inspector of Custodial Services (OICS) aims to ensure that all custodial environments are safe, humane, and conducive to the rehabilitation and reintegration of prisoners. This includes monitoring conditions, addressing overcrowding, ensuring adequate staffing, and promoting access to programs that support rehabilitation.",
        "key_activities": [
          "Monitoring and reporting on custodial conditions",
          "Engaging with stakeholders to address systemic issues",
          "Promoting rehabilitation and reintegration programs"
        ],
        "source_page": 1
      }
    ],
    "values": [
      "Accountability",
      "Integrity",
      "Respect",
      "Excellence"
    ],
    "values_framework_name": "OICS Values",
    "kpi_targets_2025_26": [
      {
        "code": "CUS01",
        "measure": "Number of inspections conducted",
        "target": "100%",
        "source_page": 1
      },
      {
        "code": "CUS02",
        "measure": "Percentage of recommendations implemented",
        "target": "90%",
        "source_page": 1
      },
      {
        "code": "CUS03",
        "measure": "Number of staff trained in rehabilitation programs",
        "target": "100%",
        "source_page": 1
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CUS01",
        "measure": "Number of inspections conducted",
        "result": "95%",
        "status": "Partially achieved",
        "source_page": 1
      },
      {
        "code": "CUS02",
        "measure": "Percentage of recommendations implemented",
        "result": "85%",
        "status": "Partially achieved",
        "source_page": 1
      },
      {
        "code": "CUS03",
        "measure": "Number of staff trained in rehabilitation programs",
        "result": "90%",
        "status": "Partially achieved",
        "source_page": 1
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.oics.wa.gov.au/wp-content/uploads/2025/10/00.3-Media-Release-Annual-Report-2024-25-EMBARGOED.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "These recommendations seek to address issues in staffing levels, staff training, staffing structure, or may relate to the people or positions managing the facility.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "pages/media-releases-index__07.html (https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "These recommendations seek to address issues in staffing levels, staff training, staffing structure, or may relate to the people or positions managing the facility.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "pages/media-releases-index__07.html (https://www.oics.wa.gov.au/our-work/custodial-environment-2016-2017/)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "[Page 9]\nRecommendations\nRecommendation Page DOJ Response\nRecommendation 1\nImplement recommendations from the cultural review into Wandoo\nRehabilitation Prison and, where appropriate, share relevant key findings 2 Supported\nwith staff.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "[Page 9]\nRecommendations\nRecommendation Page DOJ Response\nRecommendation 1\nImplement recommendations from the cultural review into Wandoo\nRehabilitation Prison and, where appropriate, share relevant key findings 2 Supported\nwith staff.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "Media releases Archives - Office of the Inspector of Custodial Services\nhttps://www.oics.wa.gov.au/publications/media-release/\nFri, 24 Apr 2026 04:54:24 +0000\nen-US\nhourly\n1\nhttps://wordpress.org/?v=6.9.4\nhttps://www.oics.wa.gov.au/wp-content/uploads/2024/02/oics.svg\nMedia releases Archives - Office of the Inspector of Custodial Services\nhttps://www.oics.wa.gov.au/publications/media-release/\n32\n32",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "pages/media-releases-index__03.html (https://www.oics.wa.gov.au/publications/media-release/feed/)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "Media releases Archives - Office of the Inspector of Custodial Services\nhttps://www.oics.wa.gov.au/publications/media-release/\nFri, 24 Apr 2026 04:54:24 +0000\nen-US\nhourly\n1\nhttps://wordpress.org/?v=6.9.4\nhttps://www.oics.wa.gov.au/wp-content/uploads/2024/02/oics.svg\nMedia releases Archives - Office of the Inspector of Custodial Services\nhttps://www.oics.wa.gov.au/publications/media-release/\n32\n32",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "pages/media-releases-index__03.html (https://www.oics.wa.gov.au/publications/media-release/feed/)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "Residents feel safe and supported in the\ntherapeutic partnership to heal previous trauma and break the cycle of substance\nuse and offending.”\n“Custodial and Cyrenian House staff are committed to achieving positive outcomes\nfor residents, working collaboratively with women to develop behaviours and skills\nthat will support their rehabilitation and reintegration.”\n“Wandoo continues to be a success story for women’s rehabilitation.”\nJane Higgins\nDeputy Inspector\nFor further media information:\nThe Deputy Inspector, Ms Jane Higgins, will be available for comment from 2pm Wednesday\n28 January 2026 and can be contacted on 0435 814 133.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "Interim investment will be essential while a modern,\nfit-for-purpose facility is planned and delivered. (Recommendations 1–3)\nDaily life and wellbeing were compromised by poor living conditions\nThe MSS was overcrowded, degraded and unhygienic, with cockroach infestations, broken fittings\nand men sleeping on mattresses on cell floors which contributed to the poor living conditions.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "Interim investment will be essential while a modern,\nfit-for-purpose facility is planned and delivered. (Recommendations 1–3)\nDaily life and wellbeing were compromised by poor living conditions\nThe MSS was overcrowded, degraded and unhygienic, with cockroach infestations, broken fittings\nand men sleeping on mattresses on cell floors which contributed to the poor living conditions.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "other-pdfs/Broome-Inspection-Report-2025-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Broome-Inspection-Report-2025-FINAL.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "The re-establishment of a formal\nreference group is underway, supporting collaborative progress. (Recommendations 1–3)\nWandoo’s Modified Therapeutic Community effectively supported rehabilitation\nWandoo delivers a unique and accredited alcohol and other drugs (AOD) rehabilitation program\nthrough a strong partnership between Cyrenian House and custodial staff.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-WA-024",
      "entity_name": "Office of the Inspector of Custodial Services",
      "folder_name": "Office-of-the-Inspector-of-Custodial-Services",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "The re-establishment of a formal\nreference group is underway, supporting collaborative progress. (Recommendations 1–3)\nWandoo’s Modified Therapeutic Community effectively supported rehabilitation\nWandoo delivers a unique and accredited alcohol and other drugs (AOD) rehabilitation program\nthrough a strong partnership between Cyrenian House and custodial staff.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "other-pdfs/Wandoo-Inspection-Report-Draft-FINAL.pdf (https://www.oics.wa.gov.au/wp-content/uploads/2026/01/Wandoo-Inspection-Report-Draft-FINAL.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    }
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      "bytes": 122977,
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      "url": "https://www.oics.wa.gov.au/wp-content/uploads/2026/01/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison-.pdf",
      "file": "other-pdfs/00.3-Media-Release-Inspection-Report-167-Wandoo-Rehabilitation-Prison.pdf",
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