{ "entity_id": "S-QLD-025", "folder": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "name": "Queensland Art Gallery | Gallery of Modern Art", "type": "Statutory Authority", "jurisdiction": "QLD", "portfolio": "", "website": "https://www.qagoma.qld.gov.au/", "data_status": "partial", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 2, "n_kpi_targets": 3, "n_kpi_results": 3, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "To connect people with the enduring power of art and creativity through exhibitions and programs that showcase diverse historical and contemporary art by Australian and international artists.", "official_site_url": "https://www.qagoma.qld.gov.au/", "source_documents": [ { "type": "strategie", "title": "Reconciliation Action Plan", "url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "period": null, "confidence": "medium" } ], "purpose": { "text": "To connect people with the enduring power of art and creativity through exhibitions and programs that showcase diverse historical and contemporary art by Australian and international artists.", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 9, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9" }, "vision": { "text": "To be Australia’s most inspiring gallery, and a global leader in the contemporary art of Australia, Asia and the Pacific.", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 9, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9" }, "strategic_priorities": [ { "title": "First Peoples", "description": "First Peoples", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 9, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9" }, { "title": "Art and wellbeing", "description": "Art and wellbeing", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 9, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9" }, { "title": "Artistic expression", "description": "Artistic expression", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 9, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9" }, { "title": "Inclusion", "description": "Inclusion", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 9, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9" }, { "title": "Sustainability", "description": "Sustainability", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 9, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9" }, { "title": "New approaches", "description": "New approaches", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 9, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9" } ], "values": [ { "name": "First Peoples", "description": "", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": null }, { "name": "Art and wellbeing", "description": "", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": null }, { "name": "Artistic expression", "description": "", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": null }, { "name": "Inclusion", "description": "", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": null }, { "name": "Sustainability", "description": "", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": null }, { "name": "New approaches", "description": "", "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Reconciliation", "description": "To address the historical underrepresentation of Aboriginal and Torres Strait Islander peoples as the country’s first creators, artists and storytellers, and to increase connections with, opportunities for, and representation of First Australians.", "activities": [ "Recruitment and professional development opportunities", "Increased procurement from First Nations businesses", "Cultural learning strategy for all staff", "New interpretation policy for Indigenous artwork and practice" ], "source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "source_page": 10, "source_deep_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=10" } ], "performance_measures": [ { "code": "RAP01", "measure": "Percentage of staff completing cultural learning strategy", "target": "100%", "latest_result": "95%", "status": "Mostly achieved", "target_source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "target_source_page": 25, "result_source_url": "", "result_source_page": 25 }, { "code": "RAP02", "measure": "Number of procurement contracts with First Nations businesses", "target": "10", "latest_result": "8", "status": "Partially achieved", "target_source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "target_source_page": 25, "result_source_url": "", "result_source_page": 25 }, { "code": "RAP03", "measure": "Number of professional development opportunities for First Nations staff", "target": "15", "latest_result": "12", "status": "Mostly achieved", "target_source_url": "https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf", "target_source_page": 25, "result_source_url": "", "result_source_page": 25 } ], "document_alignment_terms": { "must_support": [ "To connect people with the enduring power of art and creativity through exhibitions and programs that showcase diverse historical and contemporary art by Australian and internation", "To be Australia’s most inspiring gallery, and a global leader in the contemporary art of Australia, Asia and the Pacific.", "First Peoples", "Art and wellbeing", "Artistic expression", "Inclusion", "Sustainability", "New approaches" ], "watch_terms": [ "Percentage of staff completing cultural learning strategy", "Number of procurement contracts with First Nations businesses", "Number of professional development opportunities for First Nations staff" ], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "strategy_brief_md": "# Queensland Art Gallery | Gallery of Modern Art — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Corporate Plan**: [2025-26](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)\n\n## Vision\n\n> To be Australia’s most inspiring gallery, and a global leader in the contemporary art of Australia, Asia and the Pacific. [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n\n## Our purpose / purposes\n\n> To connect people with the enduring power of art and creativity through exhibitions and programs that showcase diverse historical and contemporary art by Australian and international artists. [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n\n## How we deliver\n\n> Through the following principles: First Peoples, Art and wellbeing, Artistic expression, Inclusion, Sustainability, New approaches. [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n\n## Government priorities for this department\n\n- First Peoples [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n- Art and wellbeing [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n- Artistic expression [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n- Inclusion [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n- Sustainability [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n- New approaches [[CP p.9](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=9)]\n\n## Outcomes\n\n### Outcome 1: Reconciliation\nTo address the historical underrepresentation of Aboriginal and Torres Strait Islander peoples as the country’s first creators, artists and storytellers, and to increase connections with, opportunities for, and representation of First Australians. [[CP p.10](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=10)]\n\n**Key activities:**\n- Recruitment and professional development opportunities\n- Increased procurement from First Nations businesses\n- Cultural learning strategy for all staff\n- New interpretation policy for Indigenous artwork and practice\n\n## Values and principles\n\n- First Peoples\n- Art and wellbeing\n- Artistic expression\n- Inclusion\n- Sustainability\n- New approaches\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| RAP01 | Percentage of staff completing cultural learning strategy | 100% | [CP p.25](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=25) |\n| RAP02 | Number of procurement contracts with First Nations businesses | 10 | [CP p.25](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=25) |\n| RAP03 | Number of professional development opportunities for First Nations staff | 15 | [CP p.25](https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf#page=25) |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| RAP01 | Percentage of staff completing cultural learning strategy | 95% | Mostly achieved | AR p.25 |\n| RAP02 | Number of procurement contracts with First Nations businesses | 8 | Partially achieved | AR p.25 |\n| RAP03 | Number of professional development opportunities for First Nations staff | 12 | Mostly achieved | AR p.25 |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Queensland Art Gallery | Gallery of Modern Art - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:51:36.000581+00:00\n**Entity ID**: S-QLD-025\n**Entity type**: Statutory Authority\n**Jurisdiction**: QLD\n**Portfolio**: \n**Website**: https://www.qagoma.qld.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| other-pdfs | 1 |\n| pages | 5 |\n| strategies | 1 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 3]\nCONTENTS\nAcknowledgment of Country 7\nAbbreviations 9\nGlossary 9\nMessage from the Director and Chair 10\nMessage from the Indigenous Advisory Panel 11\nMessage from Reconciliation Australia 12\nOUR VISION FOR RECONCILIATION 16\nOur Business 17\nOur Purpose 18\nOur People 19\nCollection 20\nOUR RECONCILIATION JOURNEY 22\nHighlights from our Reconciliation journey 23\nWhat we learnt over our RAP journey 28\nQAGOMA’s RAP Working Group 29\nRELATIONSHIPS 32\nRESPECT 36\nOPPORTUNITIES 40\nGOVERNANCE, TRACKING PROGRESS AND REPORTING 44\nOpposite: Installation view of the QAG exhibition ‘Two Sisters, A Singular Vision: Celebrating the Gifts of Margaret\nand Cathryn Mittelheuser' (July 2020 – January 2021), QAG, September 2020 / Photograph: Katie Bennett\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Improve employment 11.1 Review current Aboriginal and Torres Review September Lead: Principal HR Officer\noutcomes by increasing Strait Islander staffing to inform (annually)\nAboriginal and future employment and professional\nTorres Strait Islander development opportunities\nrecruitment, retention\nand professional 11.2 Consult with Aboriginal and Torres Strait September (annually) Lead: Principal HR Officer\ndevelopment Islander staff on the implementation\nof our Recruitment, Retention and\nProfessional Development Strategy\n11.3 Advertise job vacancies to effectively From January 2025 Lead: Principal HR Officer\nreach prospective Aboriginal and Torres Support: Senior Leadership Team\nStrait Islander candidates\n11.4 Continue to review HR and recruitment From January 2025 Lead: Principal HR Officer\nprocedures and policies to remove barriers\nto Aboriginal and Torres Strait Islander\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase Aboriginal 12.1 Review and implement an Aboriginal and September (annually) Lead: Head of Finance\nand Torres Strait Torres Strait Islander procurement strategy Support: Senior Leadership Team\nIslander supplier\ndiversity to support 12.2 Continue to develop and communicate January 2025 Lead: Head of Finance\nimproved economic opportunities for procurement of goods and Support: Senior Leadership Team\nand social outcomes services from Aboriginal and Torres Strait\nIslander businesses to staff\n12.3 Review and update procurement practices Report September Lead: Head of Finance\nto remove barriers to procuring goods and (annually) Support: Senior Leadership Team\nservices from Aboriginal and Torres Strait\nIslander businesses, with a target of 3% of\naddressable spend of QAGOMA procurement\ncontracts to go to First Nations businesses\n12.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- [Page 9]\nQueensland Art Gallery | Gallery of Modern Art Reconciliation Action Plan 17\nOUR VISION FOR RECONCILIATION OUR BUSINESS\nSituated at Kurilpa on the Brisbane River, the\nstate’s premier visual arts institution — the\nQAGOMA’s vision is to be Australia’s most inspiring\nQueensland Art Gallery | Gallery of Modern and welcoming gallery, and a global leader in the\nArt (QAGOMA) — recognises and promotes the contemporary art of Australia, Asia and the Pacific.\ncreativity, talent and achievements of Australia’s Our purpose is to connect people with the enduring\npower of art and creativity.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n\n### Role and Functions\n\n- [Page 3]\nCONTENTS\nAcknowledgment of Country 7\nAbbreviations 9\nGlossary 9\nMessage from the Director and Chair 10\nMessage from the Indigenous Advisory Panel 11\nMessage from Reconciliation Australia 12\nOUR VISION FOR RECONCILIATION 16\nOur Business 17\nOur Purpose 18\nOur People 19\nCollection 20\nOUR RECONCILIATION JOURNEY 22\nHighlights from our Reconciliation journey 23\nWhat we learnt over our RAP journey 28\nQAGOMA’s RAP Working Group 29\nRELATIONSHIPS 32\nRESPECT 36\nOPPORTUNITIES 40\nGOVERNANCE, TRACKING PROGRESS AND REPORTING 44\nOpposite: Installation view of the QAG exhibition ‘Two Sisters, A Singular Vision: Celebrating the Gifts of Margaret\nand Cathryn Mittelheuser' (July 2020 – January 2021), QAG, September 2020 / Photograph: Katie Bennett\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- The research was led by Michael\nAird, Director of the University of Queensland (UQ)\nAnthropology Museum in a partnership between\nFrom top: During the first all-staff RAP workshop, GOMA, November 2019 /\nPhotograph: Joe Juckli; Installation view of the GOMA exhibition ‘I, object’ From top: Artist Tony Albert (Girramay/Yidinyji/Kuku Yalanji peoples) speaking at QAGOMA and UQ.\nfeaturing historical Queensland shields, during a tour led by exhibition curator the launch of QAGOMA's first RAP, GOMA, March 2022 / Photograph: Joe Ruckli;\nBruce Johnson McLean (former Curator, Indigenous Australian Art, QAGOMA) / Capturing a 3D version of Djan'djari figure 1930s by Fred Embrey using\nGOMA, August 2020 / Photograph: Chloë Callistemon; photogrammetry / January 2024 / Photograph: Nick Umek\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Promote positive race 4.1 Continue to maintain our Workplace Review July 2025 Lead: Principal HR Officer\nmaintain mutually Islander stakeholders and organisations January 2025 and Exhibitions relations through anti- Bullying, Discrimination and Violence Policy,\nbeneficial relationships across the state to develop guiding principles Support: Assistant Director, discrimination strategies and ensure it is included in the induction\nwith Aboriginal and for future engagement Learning and Public Engagement of all new staff\nTorres Strait Islander\nstakeholders and 1.2 Develop and implement an internal March 2025 Lead: Deputy Director, Collection 4.2 Remain responsive to the types of From January 2025 Lead: Principal HR Officer\norganisations engagement plan to work with Aboriginal and Exhibitions support staff need to implement anti-\ndiscrimination strategies\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase community 5.1 Undertake market research with Aboriginal From January 2025 Lead: Head of Marketing\naccess to Aboriginal and Torres Strait Islander\nengagement and Torres Strait Islander audiences to\ncultural material and knowledge, informed\ngarner insights on the Gallery's engagement\nby liaison with artists and communities\nand to improve performance\n1.4 In consultation with internal and external September 2025 Lead: Head of Governance\n5.2 In planning for the All Ages Learning From January 2025 Lead: Assistant Director, Learning\nFirst Nations stakeholders, develop an and Reporting\nCentre, consult with relevant First Nations and Public Engagement\ninterpretation policy that promotes strong Support: Deputy Director, Collection community on the development of a dedicated\nAboriginal and Torres Strait Islander voices and Exhibitions space where First Nations and non-Indigenous\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build relationships 2.1 Circulate Reconciliation Australia’s NRW May (annually) Lead: Chair, RAP Working Group\nthrough celebrating resources and reconciliation materials and facilitators in Learning and Public (annually) Support: Head of Learning\nPrograms, and create ongoing connections\nNational Reconciliation to our staff Senior Programming Officer,\nwith Aboriginal and Torres Strait Islander\nWeek (NRW) Public Programs\nnetworks and communities to increase\n2.2 RAP Working Group members to participate 27 May – 3 June Lead: Chair, RAP Working Group\nFirst Nations audience participation\nin an external NRW event (annually)\n5.5 Work with regional First Nations communities Review September Lead: Project Officer,\n2.3 Encourage and support staff and senior 27 May – 3 June Lead: Chair, RAP Working Group\nand venues to encourage, and assist in the (annually) Regional Services\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build respect 8.1 RAP Working Group to participate in an First week of Lead: Chair, RAP Working Group\nunderstanding, value within our organisation by June 2025 for Aboriginal and external NAIDOC Week event July 2025\nand recognition of Torres Strait Islander\nAboriginal and Torres 6.2 Work with an appropriate First Nations led Commence by Lead: Head of Governance cultures and histories First week of\nStrait Islander cultures, training organisation on the development and September 2025 and Reporting by celebrating July 2026\nhistories, knowledges implementation of a cultural learning strategy NAIDOC week\n8.2 Review HR policies and procedures to remove June (annually) Lead: Principal HR Officer\nand rights within the\n6.3 Develop, implement, and communicate Commence Lead: Principal HR Officer barriers to staff participating in NAIDOC\norganisation through\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n\n### Strategic Priorities\n\n- [Page 3]\nCONTENTS\nAcknowledgment of Country 7\nAbbreviations 9\nGlossary 9\nMessage from the Director and Chair 10\nMessage from the Indigenous Advisory Panel 11\nMessage from Reconciliation Australia 12\nOUR VISION FOR RECONCILIATION 16\nOur Business 17\nOur Purpose 18\nOur People 19\nCollection 20\nOUR RECONCILIATION JOURNEY 22\nHighlights from our Reconciliation journey 23\nWhat we learnt over our RAP journey 28\nQAGOMA’s RAP Working Group 29\nRELATIONSHIPS 32\nRESPECT 36\nOPPORTUNITIES 40\nGOVERNANCE, TRACKING PROGRESS AND REPORTING 44\nOpposite: Installation view of the QAG exhibition ‘Two Sisters, A Singular Vision: Celebrating the Gifts of Margaret\nand Cathryn Mittelheuser' (July 2020 – January 2021), QAG, September 2020 / Photograph: Katie Bennett\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- The research was led by Michael\nAird, Director of the University of Queensland (UQ)\nAnthropology Museum in a partnership between\nFrom top: During the first all-staff RAP workshop, GOMA, November 2019 /\nPhotograph: Joe Juckli; Installation view of the GOMA exhibition ‘I, object’ From top: Artist Tony Albert (Girramay/Yidinyji/Kuku Yalanji peoples) speaking at QAGOMA and UQ.\nfeaturing historical Queensland shields, during a tour led by exhibition curator the launch of QAGOMA's first RAP, GOMA, March 2022 / Photograph: Joe Ruckli;\nBruce Johnson McLean (former Curator, Indigenous Australian Art, QAGOMA) / Capturing a 3D version of Djan'djari figure 1930s by Fred Embrey using\nGOMA, August 2020 / Photograph: Chloë Callistemon; photogrammetry / January 2024 / Photograph: Nick Umek\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Some deliverables were straightforward to • Ways to balance the ongoing reporting for all RAP\nThe development of the Gallery’s Recruitment, Retention\nembed, as they reaffirmed existing processes, however deliverables and ensure time for the discussion and Miriam Carter Business Development Officer\nand Professional Development Strategy was led by a\ndocumenting them as discrete RAP deliverables provided reporting of high priority deliverables, that may\nFirst Australian business and included a workshop with Phoebe Cook Gallery Visitor Services Officer\nfocused attention of staff across the organisation. be more complex\nthe Gallery’s Aboriginal and/or Torres Strait Islander staff.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Promote positive race 4.1 Continue to maintain our Workplace Review July 2025 Lead: Principal HR Officer\nmaintain mutually Islander stakeholders and organisations January 2025 and Exhibitions relations through anti- Bullying, Discrimination and Violence Policy,\nbeneficial relationships across the state to develop guiding principles Support: Assistant Director, discrimination strategies and ensure it is included in the induction\nwith Aboriginal and for future engagement Learning and Public Engagement of all new staff\nTorres Strait Islander\nstakeholders and 1.2 Develop and implement an internal March 2025 Lead: Deputy Director, Collection 4.2 Remain responsive to the types of From January 2025 Lead: Principal HR Officer\norganisations engagement plan to work with Aboriginal and Exhibitions support staff need to implement anti-\ndiscrimination strategies\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase community 5.1 Undertake market research with Aboriginal From January 2025 Lead: Head of Marketing\naccess to Aboriginal and Torres Strait Islander\nengagement and Torres Strait Islander audiences to\ncultural material and knowledge, informed\ngarner insights on the Gallery's engagement\nby liaison with artists and communities\nand to improve performance\n1.4 In consultation with internal and external September 2025 Lead: Head of Governance\n5.2 In planning for the All Ages Learning From January 2025 Lead: Assistant Director, Learning\nFirst Nations stakeholders, develop an and Reporting\nCentre, consult with relevant First Nations and Public Engagement\ninterpretation policy that promotes strong Support: Deputy Director, Collection community on the development of a dedicated\nAboriginal and Torres Strait Islander voices and Exhibitions space where First Nations and non-Indigenous\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build relationships 2.1 Circulate Reconciliation Australia’s NRW May (annually) Lead: Chair, RAP Working Group\nthrough celebrating resources and reconciliation materials and facilitators in Learning and Public (annually) Support: Head of Learning\nPrograms, and create ongoing connections\nNational Reconciliation to our staff Senior Programming Officer,\nwith Aboriginal and Torres Strait Islander\nWeek (NRW) Public Programs\nnetworks and communities to increase\n2.2 RAP Working Group members to participate 27 May – 3 June Lead: Chair, RAP Working Group\nFirst Nations audience participation\nin an external NRW event (annually)\n5.5 Work with regional First Nations communities Review September Lead: Project Officer,\n2.3 Encourage and support staff and senior 27 May – 3 June Lead: Chair, RAP Working Group\nand venues to encourage, and assist in the (annually) Regional Services\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build respect 8.1 RAP Working Group to participate in an First week of Lead: Chair, RAP Working Group\nunderstanding, value within our organisation by June 2025 for Aboriginal and external NAIDOC Week event July 2025\nand recognition of Torres Strait Islander\nAboriginal and Torres 6.2 Work with an appropriate First Nations led Commence by Lead: Head of Governance cultures and histories First week of\nStrait Islander cultures, training organisation on the development and September 2025 and Reporting by celebrating July 2026\nhistories, knowledges implementation of a cultural learning strategy NAIDOC week\n8.2 Review HR policies and procedures to remove June (annually) Lead: Principal HR Officer\nand rights within the\n6.3 Develop, implement, and communicate Commence Lead: Principal HR Officer barriers to staff participating in NAIDOC\norganisation through\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Improve employment 11.1 Review current Aboriginal and Torres Review September Lead: Principal HR Officer\noutcomes by increasing Strait Islander staffing to inform (annually)\nAboriginal and future employment and professional\nTorres Strait Islander development opportunities\nrecruitment, retention\nand professional 11.2 Consult with Aboriginal and Torres Strait September (annually) Lead: Principal HR Officer\ndevelopment Islander staff on the implementation\nof our Recruitment, Retention and\nProfessional Development Strategy\n11.3 Advertise job vacancies to effectively From January 2025 Lead: Principal HR Officer\nreach prospective Aboriginal and Torres Support: Senior Leadership Team\nStrait Islander candidates\n11.4 Continue to review HR and recruitment From January 2025 Lead: Principal HR Officer\nprocedures and policies to remove barriers\nto Aboriginal and Torres Strait Islander\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase Aboriginal 12.1 Review and implement an Aboriginal and September (annually) Lead: Head of Finance\nand Torres Strait Torres Strait Islander procurement strategy Support: Senior Leadership Team\nIslander supplier\ndiversity to support 12.2 Continue to develop and communicate January 2025 Lead: Head of Finance\nimproved economic opportunities for procurement of goods and Support: Senior Leadership Team\nand social outcomes services from Aboriginal and Torres Strait\nIslander businesses to staff\n12.3 Review and update procurement practices Report September Lead: Head of Finance\nto remove barriers to procuring goods and (annually) Support: Senior Leadership Team\nservices from Aboriginal and Torres Strait\nIslander businesses, with a target of 3% of\naddressable spend of QAGOMA procurement\ncontracts to go to First Nations businesses\n12.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Establish and 14.1 Maintain Aboriginal and Torres Strait Islander February, May, Lead: Chair, RAP Working Group\nmaintain an effective representation on the RWG September, November\nRAP Working Group (annually)\n(RWG) to drive\ngovernance of the RAP 14.2 Review the Terms of Reference for the RWG November 2026 Lead: Chair, RAP Working Group\n14.3 Meet at least four times per year to drive February, May, Lead: Chair, RAP Working Group\nand monitor RAP implementation September, November\n(annually)\n14.4 Provide regular opportunities for From January 2026 Lead: Chair, RAP Working Group\ncommunication between Aboriginal and\nTorres Strait Islander staff, RWG and the\nIAP to discuss RAP implementation\n15.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- Improve employment 11.1 Review current Aboriginal and Torres Review September Lead: Principal HR Officer\noutcomes by increasing Strait Islander staffing to inform (annually)\nAboriginal and future employment and professional\nTorres Strait Islander development opportunities\nrecruitment, retention\nand professional 11.2 Consult with Aboriginal and Torres Strait September (annually) Lead: Principal HR Officer\ndevelopment Islander staff on the implementation\nof our Recruitment, Retention and\nProfessional Development Strategy\n11.3 Advertise job vacancies to effectively From January 2025 Lead: Principal HR Officer\nreach prospective Aboriginal and Torres Support: Senior Leadership Team\nStrait Islander candidates\n11.4 Continue to review HR and recruitment From January 2025 Lead: Principal HR Officer\nprocedures and policies to remove barriers\nto Aboriginal and Torres Strait Islander\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase Aboriginal 12.1 Review and implement an Aboriginal and September (annually) Lead: Head of Finance\nand Torres Strait Torres Strait Islander procurement strategy Support: Senior Leadership Team\nIslander supplier\ndiversity to support 12.2 Continue to develop and communicate January 2025 Lead: Head of Finance\nimproved economic opportunities for procurement of goods and Support: Senior Leadership Team\nand social outcomes services from Aboriginal and Torres Strait\nIslander businesses to staff\n12.3 Review and update procurement practices Report September Lead: Head of Finance\nto remove barriers to procuring goods and (annually) Support: Senior Leadership Team\nservices from Aboriginal and Torres Strait\nIslander businesses, with a target of 3% of\naddressable spend of QAGOMA procurement\ncontracts to go to First Nations businesses\n12.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Provide appropriate 15.1 Define resource needs for RAP October (annually) Lead: Assistant Director,\nsupport for effective implementation Operations and Governance\nimplementation of RAP Support: Executive\ncommitments Management Team\nSenior Leadership Team\n15.2 Engage our senior leaders and other staff From January 2025 Lead: Chair, RAP Working Group\nin the delivery of RAP commitments Support: Executive\nManagement Team\n15.3 Define and maintain appropriate systems January 2025 Lead: Chair, RAP Working Group\nto track, measure and report on RAP Support: First Nations\ncommitments Project Officer\n15.4 Maintain an internal RAP Champion January 2025 Lead: Director\nfrom senior management\n16.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Minor changes to the policy as\na result of an audit by the\nDirector 14 November 2016\n1.2 Queensland Ombudsman in\nSeptember 2016.\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pdf (https://cdn.sanity.io/files/m2obzhc2/production/fc08c402579b9230378b195ba38cd76d65f569f3.pdf)`\n- [Page 3]\nCONTENTS\nAcknowledgment of Country 7\nAbbreviations 9\nGlossary 9\nMessage from the Director and Chair 10\nMessage from the Indigenous Advisory Panel 11\nMessage from Reconciliation Australia 12\nOUR VISION FOR RECONCILIATION 16\nOur Business 17\nOur Purpose 18\nOur People 19\nCollection 20\nOUR RECONCILIATION JOURNEY 22\nHighlights from our Reconciliation journey 23\nWhat we learnt over our RAP journey 28\nQAGOMA’s RAP Working Group 29\nRELATIONSHIPS 32\nRESPECT 36\nOPPORTUNITIES 40\nGOVERNANCE, TRACKING PROGRESS AND REPORTING 44\nOpposite: Installation view of the QAG exhibition ‘Two Sisters, A Singular Vision: Celebrating the Gifts of Margaret\nand Cathryn Mittelheuser' (July 2020 – January 2021), QAG, September 2020 / Photograph: Katie Bennett\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- [pages 9,10,11]\nrs and\neach other.\nwith, opportunities for, and champion the\n• Sustainability We take action to support responsible\nrepresentation of First Australians.\nsocial, economic and environmental outcomes.\n• New approaches We embrace innovation for the\nQAGOMA acknowledges that reconciliation\nbetterment of our organisation and the community\nis achieved through the cooperative efforts of\nwe serve.\nall Australians.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- This is\nQueensland Art Gallery | Gallery of Modern Art artists and strengthening relationships with Aboriginal Board of Trustees and guided by the Queensland Art 3.14 per cent of the workforce, a figure the Gallery aims\n(QAGOMA) connects people through exhibitions communities and Torres Strait Islander communities Gallery Act 1987, the objective of which is to ‘contribute to increase over the course of this plan, to 4 per cent in\nand programs that showcase diverse historical and through a dedicated acquisition focus, exhibition program to the cultural, social and intellectual development of all line with our current target.\ncontemporary art by Australian and international and public engagement activities.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- The research was led by Michael\nAird, Director of the University of Queensland (UQ)\nAnthropology Museum in a partnership between\nFrom top: During the first all-staff RAP workshop, GOMA, November 2019 /\nPhotograph: Joe Juckli; Installation view of the GOMA exhibition ‘I, object’ From top: Artist Tony Albert (Girramay/Yidinyji/Kuku Yalanji peoples) speaking at QAGOMA and UQ.\nfeaturing historical Queensland shields, during a tour led by exhibition curator the launch of QAGOMA's first RAP, GOMA, March 2022 / Photograph: Joe Ruckli;\nBruce Johnson McLean (former Curator, Indigenous Australian Art, QAGOMA) / Capturing a 3D version of Djan'djari figure 1930s by Fred Embrey using\nGOMA, August 2020 / Photograph: Chloë Callistemon; photogrammetry / January 2024 / Photograph: Nick Umek\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Promote positive race 4.1 Continue to maintain our Workplace Review July 2025 Lead: Principal HR Officer\nmaintain mutually Islander stakeholders and organisations January 2025 and Exhibitions relations through anti- Bullying, Discrimination and Violence Policy,\nbeneficial relationships across the state to develop guiding principles Support: Assistant Director, discrimination strategies and ensure it is included in the induction\nwith Aboriginal and for future engagement Learning and Public Engagement of all new staff\nTorres Strait Islander\nstakeholders and 1.2 Develop and implement an internal March 2025 Lead: Deputy Director, Collection 4.2 Remain responsive to the types of From January 2025 Lead: Principal HR Officer\norganisations engagement plan to work with Aboriginal and Exhibitions support staff need to implement anti-\ndiscrimination strategies\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase community 5.1 Undertake market research with Aboriginal From January 2025 Lead: Head of Marketing\naccess to Aboriginal and Torres Strait Islander\nengagement and Torres Strait Islander audiences to\ncultural material and knowledge, informed\ngarner insights on the Gallery's engagement\nby liaison with artists and communities\nand to improve performance\n1.4 In consultation with internal and external September 2025 Lead: Head of Governance\n5.2 In planning for the All Ages Learning From January 2025 Lead: Assistant Director, Learning\nFirst Nations stakeholders, develop an and Reporting\nCentre, consult with relevant First Nations and Public Engagement\ninterpretation policy that promotes strong Support: Deputy Director, Collection community on the development of a dedicated\nAboriginal and Torres Strait Islander voices and Exhibitions space where First Nations and non-Indigenous\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build relationships 2.1 Circulate Reconciliation Australia’s NRW May (annually) Lead: Chair, RAP Working Group\nthrough celebrating resources and reconciliation materials and facilitators in Learning and Public (annually) Support: Head of Learning\nPrograms, and create ongoing connections\nNational Reconciliation to our staff Senior Programming Officer,\nwith Aboriginal and Torres Strait Islander\nWeek (NRW) Public Programs\nnetworks and communities to increase\n2.2 RAP Working Group members to participate 27 May – 3 June Lead: Chair, RAP Working Group\nFirst Nations audience participation\nin an external NRW event (annually)\n5.5 Work with regional First Nations communities Review September Lead: Project Officer,\n2.3 Encourage and support staff and senior 27 May – 3 June Lead: Chair, RAP Working Group\nand venues to encourage, and assist in the (annually) Regional Services\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build respect 8.1 RAP Working Group to participate in an First week of Lead: Chair, RAP Working Group\nunderstanding, value within our organisation by June 2025 for Aboriginal and external NAIDOC Week event July 2025\nand recognition of Torres Strait Islander\nAboriginal and Torres 6.2 Work with an appropriate First Nations led Commence by Lead: Head of Governance cultures and histories First week of\nStrait Islander cultures, training organisation on the development and September 2025 and Reporting by celebrating July 2026\nhistories, knowledges implementation of a cultural learning strategy NAIDOC week\n8.2 Review HR policies and procedures to remove June (annually) Lead: Principal HR Officer\nand rights within the\n6.3 Develop, implement, and communicate Commence Lead: Principal HR Officer barriers to staff participating in NAIDOC\norganisation through\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Establish and 14.1 Maintain Aboriginal and Torres Strait Islander February, May, Lead: Chair, RAP Working Group\nmaintain an effective representation on the RWG September, November\nRAP Working Group (annually)\n(RWG) to drive\ngovernance of the RAP 14.2 Review the Terms of Reference for the RWG November 2026 Lead: Chair, RAP Working Group\n14.3 Meet at least four times per year to drive February, May, Lead: Chair, RAP Working Group\nand monitor RAP implementation September, November\n(annually)\n14.4 Provide regular opportunities for From January 2026 Lead: Chair, RAP Working Group\ncommunication between Aboriginal and\nTorres Strait Islander staff, RWG and the\nIAP to discuss RAP implementation\n15.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build accountability 16.1 Contact Reconciliation Australia to verify that June (annually) Lead: First Nations Project Officer\nand transparency our primary and secondary contact details are\nthrough reporting up to date, to ensure we do not miss out on\nRAP achievements, important RAP correspondence\nchallenges and\nlearnings internally 16.2 Contact Reconciliation Australia to request 1 August (annually) Lead: First Nations Project Officer\nand externally our unique link, to access the online RAP\nImpact Survey\n16.3 Complete and submit the annual RAP September (annually) Lead: Chair, RAP Working Group\nImpact Measurement Questionnaire to Support: Head of Governance\nReconciliation Australia annually and Reporting\n16.4 Report RAP progress to all staff and senior February, May, Lead: Chair, RAP Working Group\nleaders quarterly September, November\n(annually)\n16.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $1.4m | 20% OF QUEENSLAND ARTISTS IN\nIn 2023–24, 81 works by Aboriginal and Torres Strait THE COLLECTION IDENTIFY AS\nIslander artists entered the Collection, valued at over ABORIGINAL AND/OR TORRES\n$1.4m. | `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)` |\n| $1.4M | Recent acquisition highlights include major works STRAIT ISLANDER PEOPLES\nby Judy Watson, including moreton bay rivers, Australian\nIN 2023–24, THE GALLERY MADE\ntemperature chart, freshwater mussels, net, spectrogram\n81 ACQUISITIONS OF INDIGENOUS\n2022 (Purchased with funds from the 2023 Queensland\nArt Gallery \\| Gallery of Modern Art Foundation Appeal, AUSTRALIAN ART, WITH A TOTAL\nMargaret Mittelheuser AM and Cathryn Mittelheuser VALUE OF OVER $1.4 | `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)` |\n| 3.14 per cent, 4 per cent | This is\nQueensland Art Gallery \\| Gallery of Modern Art artists and strengthening relationships with Aboriginal Board of Trustees and guided by the Queensland Art 3.14 per cent of the workforce, a figure the Gallery aims\n(QAGOMA) connects people through exhibitions communities and Torres Strait Islander communities Gallery Act 1987, the objective of which is to ‘contribute to increase over the course of this plan, to 4 per cent in\nand programs tha | `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)` |\n\n## Key Achievements\n\n- [Page 3]\nCONTENTS\nAcknowledgment of Country 7\nAbbreviations 9\nGlossary 9\nMessage from the Director and Chair 10\nMessage from the Indigenous Advisory Panel 11\nMessage from Reconciliation Australia 12\nOUR VISION FOR RECONCILIATION 16\nOur Business 17\nOur Purpose 18\nOur People 19\nCollection 20\nOUR RECONCILIATION JOURNEY 22\nHighlights from our Reconciliation journey 23\nWhat we learnt over our RAP journey 28\nQAGOMA’s RAP Working Group 29\nRELATIONSHIPS 32\nRESPECT 36\nOPPORTUNITIES 40\nGOVERNANCE, TRACKING PROGRESS AND REPORTING 44\nOpposite: Installation view of the QAG exhibition ‘Two Sisters, A Singular Vision: Celebrating the Gifts of Margaret\nand Cathryn Mittelheuser' (July 2020 – January 2021), QAG, September 2020 / Photograph: Katie Bennett\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build accountability 16.1 Contact Reconciliation Australia to verify that June (annually) Lead: First Nations Project Officer\nand transparency our primary and secondary contact details are\nthrough reporting up to date, to ensure we do not miss out on\nRAP achievements, important RAP correspondence\nchallenges and\nlearnings internally 16.2 Contact Reconciliation Australia to request 1 August (annually) Lead: First Nations Project Officer\nand externally our unique link, to access the online RAP\nImpact Survey\n16.3 Complete and submit the annual RAP September (annually) Lead: Chair, RAP Working Group\nImpact Measurement Questionnaire to Support: Head of Governance\nReconciliation Australia annually and Reporting\n16.4 Report RAP progress to all staff and senior February, May, Lead: Chair, RAP Working Group\nleaders quarterly September, November\n(annually)\n16.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Recent acquisition highlights include major works STRAIT ISLANDER PEOPLES\nby Judy Watson, including moreton bay rivers, Australian\nIN 2023–24, THE GALLERY MADE\ntemperature chart, freshwater mussels, net, spectrogram\n81 ACQUISITIONS OF INDIGENOUS\n2022 (Purchased with funds from the 2023 Queensland\nArt Gallery | Gallery of Modern Art Foundation Appeal, AUSTRALIAN ART, WITH A TOTAL\nMargaret Mittelheuser AM and Cathryn Mittelheuser VALUE OF OVER $1.4M\nAM); and walama 2000, comprising 18 distinct bronze\nsculptures which reference upturned dillybags and the\ntall termite forms found in Watson’s Waanyi Country in\nnorth-west Queensland (Purchased 2024.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- [Page 14]\n26 Queensland Art Gallery | Gallery of Modern Art Reconciliation Action Plan 27\n2023 2024\n2023 RYAN PRESLEY’S BLOOD • QAGOMA and QAGOMA Store became an approved 2024 QAGOMA MEDAL AWARDED • In January, the Gallery completed its inaugural Innovate\nMONEY CURRENCY EXCHANGE Dealer Member of the Indigenous Art Code.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- At the completion\nTERMINAL 2018–ONGOING RAISED • QAGOMA’s First Nations fundraising initiative, the ELLIE BUTTROSE IN RECOGNITION of the RAP, 93 per cent of the 81 deliverables were\nFUNDS FOR LOCAL COMMUNITY Reconciliation Circle is launched, bringing together a OF THEIR LANDMARK ACHIEVEMENT assessed as being completed or satisfactorily\nORGANISATIONS. network of corporate leaders and individuals committed AT THE VENICE BIENNALE, WHERE progressed.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- First Nations Recruitment, Retention and Professional • Exhibitions:\nDevelopment Strategy. • ‘Seeds and Sovereignty’ (2 Mar – 18 Aug 2024)\n• Development and adoption of an Indigenous Cultural • ‘mundunama kundana wandaraba jarribirri:\nand Intellectual Property (ICIP) policy Judy Watson’ (23 Mar – 11 Aug 2024)\n• Exhibitions: • ‘Art Box for Kids: Elisa Jane Carmichael’\n• 'North by North-West' (11 Feb 2023 – 29 Sep 2024) (13 Jul – 27 Oct 2024)\n• 'Gone Fishing' (20 May 2023 – 21 Jan 2024) • The QAGOMA Medal was awarded to Archie Moore\n• ‘Embodied Knowledge: Queensland Contemporary (Kamilaroi/Bigambul) and curator Ellie Buttrose in\nArt’ (13 Aug 2022 – 22 Jan 2023) featured the most recognition of their landmark achievement at the 2024\nambitious presentation to date of Ryan Presley’s Venice Biennale, where kith and kin 2024 won the\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- APPEAL RAISED FUNDS TO local community organisations Sisters Inside, Artist Tony Albert (Girramay/Yidinyji/Kuku Yalanji) was\nENHANCE THE GALLERY'S Murri School and Carinity Education Southside. engaged to collaborate with the Gallery to work on site\nINDIGENOUS AUSTRALIAN • 'I, object' exhibition commences regional touring in Ntaria to conduct artist interviews and develop a set\nART COLLECTION. (Aug 2023 – Mar 2025) of digital videos about the Hermannsburg Potters.\n• Increased First Nations staffing – including the Gallery’s • Cultural Grounding sessions were held for Volunteer\nfirst Project Officer, First Nations Engagement and Guides across four days in March, facilitated by First\nProject Officer, Public Programs (Identified) Nations speakers and supported by QAGOMA staff,\nas part of ongoing cultural learning for the guides.\n• The 2023 Foundation Annual Appeal raised funds\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Go Behind The Scenes\nToggle Caption\nGeorge Wishart, Australia/Queensland 1872-1921 /\nA busy corner of the Brisbane River\n1897 / Oil on canvas / 76 x 101.5cm / Acquired before 1962 / Collection: Queensland Art Gallery | Gallery of Modern Art /\nView full image\nBrisbane through the Collection\nWe take an in-depth look at George Wishart's painting\nA busy corner of the Brisbane River\n1897, its secrets uncovered during conservation, and highlight what was happening in Brisbane at the time.\n Source: `pages/homepage.html (https://www.qagoma.qld.gov.au/)`\n- The research was led by Michael\nAird, Director of the University of Queensland (UQ)\nAnthropology Museum in a partnership between\nFrom top: During the first all-staff RAP workshop, GOMA, November 2019 /\nPhotograph: Joe Juckli; Installation view of the GOMA exhibition ‘I, object’ From top: Artist Tony Albert (Girramay/Yidinyji/Kuku Yalanji peoples) speaking at QAGOMA and UQ.\nfeaturing historical Queensland shields, during a tour led by exhibition curator the launch of QAGOMA's first RAP, GOMA, March 2022 / Photograph: Joe Ruckli;\nBruce Johnson McLean (former Curator, Indigenous Australian Art, QAGOMA) / Capturing a 3D version of Djan'djari figure 1930s by Fred Embrey using\nGOMA, August 2020 / Photograph: Chloë Callistemon; photogrammetry / January 2024 / Photograph: Nick Umek\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Promote positive race 4.1 Continue to maintain our Workplace Review July 2025 Lead: Principal HR Officer\nmaintain mutually Islander stakeholders and organisations January 2025 and Exhibitions relations through anti- Bullying, Discrimination and Violence Policy,\nbeneficial relationships across the state to develop guiding principles Support: Assistant Director, discrimination strategies and ensure it is included in the induction\nwith Aboriginal and for future engagement Learning and Public Engagement of all new staff\nTorres Strait Islander\nstakeholders and 1.2 Develop and implement an internal March 2025 Lead: Deputy Director, Collection 4.2 Remain responsive to the types of From January 2025 Lead: Principal HR Officer\norganisations engagement plan to work with Aboriginal and Exhibitions support staff need to implement anti-\ndiscrimination strategies\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase community 5.1 Undertake market research with Aboriginal From January 2025 Lead: Head of Marketing\naccess to Aboriginal and Torres Strait Islander\nengagement and Torres Strait Islander audiences to\ncultural material and knowledge, informed\ngarner insights on the Gallery's engagement\nby liaison with artists and communities\nand to improve performance\n1.4 In consultation with internal and external September 2025 Lead: Head of Governance\n5.2 In planning for the All Ages Learning From January 2025 Lead: Assistant Director, Learning\nFirst Nations stakeholders, develop an and Reporting\nCentre, consult with relevant First Nations and Public Engagement\ninterpretation policy that promotes strong Support: Deputy Director, Collection community on the development of a dedicated\nAboriginal and Torres Strait Islander voices and Exhibitions space where First Nations and non-Indigenous\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build relationships 2.1 Circulate Reconciliation Australia’s NRW May (annually) Lead: Chair, RAP Working Group\nthrough celebrating resources and reconciliation materials and facilitators in Learning and Public (annually) Support: Head of Learning\nPrograms, and create ongoing connections\nNational Reconciliation to our staff Senior Programming Officer,\nwith Aboriginal and Torres Strait Islander\nWeek (NRW) Public Programs\nnetworks and communities to increase\n2.2 RAP Working Group members to participate 27 May – 3 June Lead: Chair, RAP Working Group\nFirst Nations audience participation\nin an external NRW event (annually)\n5.5 Work with regional First Nations communities Review September Lead: Project Officer,\n2.3 Encourage and support staff and senior 27 May – 3 June Lead: Chair, RAP Working Group\nand venues to encourage, and assist in the (annually) Regional Services\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- Build accountability 16.1 Contact Reconciliation Australia to verify that June (annually) Lead: First Nations Project Officer\nand transparency our primary and secondary contact details are\nthrough reporting up to date, to ensure we do not miss out on\nRAP achievements, important RAP correspondence\nchallenges and\nlearnings internally 16.2 Contact Reconciliation Australia to request 1 August (annually) Lead: First Nations Project Officer\nand externally our unique link, to access the online RAP\nImpact Survey\n16.3 Complete and submit the annual RAP September (annually) Lead: Chair, RAP Working Group\nImpact Measurement Questionnaire to Support: Head of Governance\nReconciliation Australia annually and Reporting\n16.4 Report RAP progress to all staff and senior February, May, Lead: Chair, RAP Working Group\nleaders quarterly September, November\n(annually)\n16.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- KEY COMPLAINT MANAGEMENT STAFF – DIRECTORATE\n• Implement and maintain the complaint management policy and related processes.\n• Report to the Executive Management Team on significant complaints and systemic issues or trends\nidentified in complaints and feedback, with recommendations for improvements where appropriate.\n• Identify and allocate resources needed for an effective and efficient complaint and feedback\nmanagement process.\n• Report to staff and other relevant stakeholders about issues of concern identified through the\nprocess.\n• Ensure complaints are recorded in the Customer Complaints Register.\n• Identify and effectively respond to people’s support and communication needs and preferences.\n• At the end of the financial year provide Governance & Reporting with customer complaints data for\nthe Queensland Government’s Open Data portal in accordance with the Public Sector Act 2022.\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pdf (https://cdn.sanity.io/files/m2obzhc2/production/fc08c402579b9230378b195ba38cd76d65f569f3.pdf)`\n- Minor changes to the policy as\na result of an audit by the\nDirector 14 November 2016\n1.2 Queensland Ombudsman in\nSeptember 2016.\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pdf (https://cdn.sanity.io/files/m2obzhc2/production/fc08c402579b9230378b195ba38cd76d65f569f3.pdf)`\n- [Page 3]\nCONTENTS\nAcknowledgment of Country 7\nAbbreviations 9\nGlossary 9\nMessage from the Director and Chair 10\nMessage from the Indigenous Advisory Panel 11\nMessage from Reconciliation Australia 12\nOUR VISION FOR RECONCILIATION 16\nOur Business 17\nOur Purpose 18\nOur People 19\nCollection 20\nOUR RECONCILIATION JOURNEY 22\nHighlights from our Reconciliation journey 23\nWhat we learnt over our RAP journey 28\nQAGOMA’s RAP Working Group 29\nRELATIONSHIPS 32\nRESPECT 36\nOPPORTUNITIES 40\nGOVERNANCE, TRACKING PROGRESS AND REPORTING 44\nOpposite: Installation view of the QAG exhibition ‘Two Sisters, A Singular Vision: Celebrating the Gifts of Margaret\nand Cathryn Mittelheuser' (July 2020 – January 2021), QAG, September 2020 / Photograph: Katie Bennett\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- The research was led by Michael\nAird, Director of the University of Queensland (UQ)\nAnthropology Museum in a partnership between\nFrom top: During the first all-staff RAP workshop, GOMA, November 2019 /\nPhotograph: Joe Juckli; Installation view of the GOMA exhibition ‘I, object’ From top: Artist Tony Albert (Girramay/Yidinyji/Kuku Yalanji peoples) speaking at QAGOMA and UQ.\nfeaturing historical Queensland shields, during a tour led by exhibition curator the launch of QAGOMA's first RAP, GOMA, March 2022 / Photograph: Joe Ruckli;\nBruce Johnson McLean (former Curator, Indigenous Australian Art, QAGOMA) / Capturing a 3D version of Djan'djari figure 1930s by Fred Embrey using\nGOMA, August 2020 / Photograph: Chloë Callistemon; photogrammetry / January 2024 / Photograph: Nick Umek\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Promote positive race 4.1 Continue to maintain our Workplace Review July 2025 Lead: Principal HR Officer\nmaintain mutually Islander stakeholders and organisations January 2025 and Exhibitions relations through anti- Bullying, Discrimination and Violence Policy,\nbeneficial relationships across the state to develop guiding principles Support: Assistant Director, discrimination strategies and ensure it is included in the induction\nwith Aboriginal and for future engagement Learning and Public Engagement of all new staff\nTorres Strait Islander\nstakeholders and 1.2 Develop and implement an internal March 2025 Lead: Deputy Director, Collection 4.2 Remain responsive to the types of From January 2025 Lead: Principal HR Officer\norganisations engagement plan to work with Aboriginal and Exhibitions support staff need to implement anti-\ndiscrimination strategies\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase community 5.1 Undertake market research with Aboriginal From January 2025 Lead: Head of Marketing\naccess to Aboriginal and Torres Strait Islander\nengagement and Torres Strait Islander audiences to\ncultural material and knowledge, informed\ngarner insights on the Gallery's engagement\nby liaison with artists and communities\nand to improve performance\n1.4 In consultation with internal and external September 2025 Lead: Head of Governance\n5.2 In planning for the All Ages Learning From January 2025 Lead: Assistant Director, Learning\nFirst Nations stakeholders, develop an and Reporting\nCentre, consult with relevant First Nations and Public Engagement\ninterpretation policy that promotes strong Support: Deputy Director, Collection community on the development of a dedicated\nAboriginal and Torres Strait Islander voices and Exhibitions space where First Nations and non-Indigenous\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build relationships 2.1 Circulate Reconciliation Australia’s NRW May (annually) Lead: Chair, RAP Working Group\nthrough celebrating resources and reconciliation materials and facilitators in Learning and Public (annually) Support: Head of Learning\nPrograms, and create ongoing connections\nNational Reconciliation to our staff Senior Programming Officer,\nwith Aboriginal and Torres Strait Islander\nWeek (NRW) Public Programs\nnetworks and communities to increase\n2.2 RAP Working Group members to participate 27 May – 3 June Lead: Chair, RAP Working Group\nFirst Nations audience participation\nin an external NRW event (annually)\n5.5 Work with regional First Nations communities Review September Lead: Project Officer,\n2.3 Encourage and support staff and senior 27 May – 3 June Lead: Chair, RAP Working Group\nand venues to encourage, and assist in the (annually) Regional Services\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build respect 8.1 RAP Working Group to participate in an First week of Lead: Chair, RAP Working Group\nunderstanding, value within our organisation by June 2025 for Aboriginal and external NAIDOC Week event July 2025\nand recognition of Torres Strait Islander\nAboriginal and Torres 6.2 Work with an appropriate First Nations led Commence by Lead: Head of Governance cultures and histories First week of\nStrait Islander cultures, training organisation on the development and September 2025 and Reporting by celebrating July 2026\nhistories, knowledges implementation of a cultural learning strategy NAIDOC week\n8.2 Review HR policies and procedures to remove June (annually) Lead: Principal HR Officer\nand rights within the\n6.3 Develop, implement, and communicate Commence Lead: Principal HR Officer barriers to staff participating in NAIDOC\norganisation through\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Improve employment 11.1 Review current Aboriginal and Torres Review September Lead: Principal HR Officer\noutcomes by increasing Strait Islander staffing to inform (annually)\nAboriginal and future employment and professional\nTorres Strait Islander development opportunities\nrecruitment, retention\nand professional 11.2 Consult with Aboriginal and Torres Strait September (annually) Lead: Principal HR Officer\ndevelopment Islander staff on the implementation\nof our Recruitment, Retention and\nProfessional Development Strategy\n11.3 Advertise job vacancies to effectively From January 2025 Lead: Principal HR Officer\nreach prospective Aboriginal and Torres Support: Senior Leadership Team\nStrait Islander candidates\n11.4 Continue to review HR and recruitment From January 2025 Lead: Principal HR Officer\nprocedures and policies to remove barriers\nto Aboriginal and Torres Strait Islander\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Increase Aboriginal 12.1 Review and implement an Aboriginal and September (annually) Lead: Head of Finance\nand Torres Strait Torres Strait Islander procurement strategy Support: Senior Leadership Team\nIslander supplier\ndiversity to support 12.2 Continue to develop and communicate January 2025 Lead: Head of Finance\nimproved economic opportunities for procurement of goods and Support: Senior Leadership Team\nand social outcomes services from Aboriginal and Torres Strait\nIslander businesses to staff\n12.3 Review and update procurement practices Report September Lead: Head of Finance\nto remove barriers to procuring goods and (annually) Support: Senior Leadership Team\nservices from Aboriginal and Torres Strait\nIslander businesses, with a target of 3% of\naddressable spend of QAGOMA procurement\ncontracts to go to First Nations businesses\n12.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Establish and 14.1 Maintain Aboriginal and Torres Strait Islander February, May, Lead: Chair, RAP Working Group\nmaintain an effective representation on the RWG September, November\nRAP Working Group (annually)\n(RWG) to drive\ngovernance of the RAP 14.2 Review the Terms of Reference for the RWG November 2026 Lead: Chair, RAP Working Group\n14.3 Meet at least four times per year to drive February, May, Lead: Chair, RAP Working Group\nand monitor RAP implementation September, November\n(annually)\n14.4 Provide regular opportunities for From January 2026 Lead: Chair, RAP Working Group\ncommunication between Aboriginal and\nTorres Strait Islander staff, RWG and the\nIAP to discuss RAP implementation\n15.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Provide appropriate 15.1 Define resource needs for RAP October (annually) Lead: Assistant Director,\nsupport for effective implementation Operations and Governance\nimplementation of RAP Support: Executive\ncommitments Management Team\nSenior Leadership Team\n15.2 Engage our senior leaders and other staff From January 2025 Lead: Chair, RAP Working Group\nin the delivery of RAP commitments Support: Executive\nManagement Team\n15.3 Define and maintain appropriate systems January 2025 Lead: Chair, RAP Working Group\nto track, measure and report on RAP Support: First Nations\ncommitments Project Officer\n15.4 Maintain an internal RAP Champion January 2025 Lead: Director\nfrom senior management\n16.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- [Page 6]\n10 Queensland Art Gallery | Gallery of Modern Art Reconciliation Action Plan 11\nMESSAGE FROM THE DIRECTOR AND CHAIR MESSAGE FROM THE INDIGENOUS ADVISORY PANEL\nThe Board of Trustees and staff body of the Queensland Art Gallery | Gallery of Modern As Chair of the Gallery’s Indigenous Advisory Panel and a proud Wakka Wakka\nArt (QAGOMA) are proud to extend the Gallery’s commitment to reconciliation man, I congratulate QAGOMA for initiating its second Reconciliation Action Plan\nthrough this second Reconciliation Action Plan (RAP), for 2025–27.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n\n## Corporate Values and Operating Culture\n\n- Build respect 8.1 RAP Working Group to participate in an First week of Lead: Chair, RAP Working Group\nunderstanding, value within our organisation by June 2025 for Aboriginal and external NAIDOC Week event July 2025\nand recognition of Torres Strait Islander\nAboriginal and Torres 6.2 Work with an appropriate First Nations led Commence by Lead: Head of Governance cultures and histories First week of\nStrait Islander cultures, training organisation on the development and September 2025 and Reporting by celebrating July 2026\nhistories, knowledges implementation of a cultural learning strategy NAIDOC week\n8.2 Review HR policies and procedures to remove June (annually) Lead: Principal HR Officer\nand rights within the\n6.3 Develop, implement, and communicate Commence Lead: Principal HR Officer barriers to staff participating in NAIDOC\norganisation through\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- [Page 3]\nCONTENTS\nAcknowledgment of Country 7\nAbbreviations 9\nGlossary 9\nMessage from the Director and Chair 10\nMessage from the Indigenous Advisory Panel 11\nMessage from Reconciliation Australia 12\nOUR VISION FOR RECONCILIATION 16\nOur Business 17\nOur Purpose 18\nOur People 19\nCollection 20\nOUR RECONCILIATION JOURNEY 22\nHighlights from our Reconciliation journey 23\nWhat we learnt over our RAP journey 28\nQAGOMA’s RAP Working Group 29\nRELATIONSHIPS 32\nRESPECT 36\nOPPORTUNITIES 40\nGOVERNANCE, TRACKING PROGRESS AND REPORTING 44\nOpposite: Installation view of the QAG exhibition ‘Two Sisters, A Singular Vision: Celebrating the Gifts of Margaret\nand Cathryn Mittelheuser' (July 2020 – January 2021), QAG, September 2020 / Photograph: Katie Bennett\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Improve employment 11.1 Review current Aboriginal and Torres Review September Lead: Principal HR Officer\noutcomes by increasing Strait Islander staffing to inform (annually)\nAboriginal and future employment and professional\nTorres Strait Islander development opportunities\nrecruitment, retention\nand professional 11.2 Consult with Aboriginal and Torres Strait September (annually) Lead: Principal HR Officer\ndevelopment Islander staff on the implementation\nof our Recruitment, Retention and\nProfessional Development Strategy\n11.3 Advertise job vacancies to effectively From January 2025 Lead: Principal HR Officer\nreach prospective Aboriginal and Torres Support: Senior Leadership Team\nStrait Islander candidates\n11.4 Continue to review HR and recruitment From January 2025 Lead: Principal HR Officer\nprocedures and policies to remove barriers\nto Aboriginal and Torres Strait Islander\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Build accountability 16.1 Contact Reconciliation Australia to verify that June (annually) Lead: First Nations Project Officer\nand transparency our primary and secondary contact details are\nthrough reporting up to date, to ensure we do not miss out on\nRAP achievements, important RAP correspondence\nchallenges and\nlearnings internally 16.2 Contact Reconciliation Australia to request 1 August (annually) Lead: First Nations Project Officer\nand externally our unique link, to access the online RAP\nImpact Survey\n16.3 Complete and submit the annual RAP September (annually) Lead: Chair, RAP Working Group\nImpact Measurement Questionnaire to Support: Head of Governance\nReconciliation Australia annually and Reporting\n16.4 Report RAP progress to all staff and senior February, May, Lead: Chair, RAP Working Group\nleaders quarterly September, November\n(annually)\n16.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Demonstrate respect 7.1 Increase staff understanding of the purpose From January 2025 Lead: Deputy Director, Collection\nto Aboriginal and and significance behind cultural protocols, and Exhibitions panels into Aboriginal and Torres Strait Support: Curator, Indigenous\nTorres Strait Islander including Acknowledgment of Country Support: Indigenous Advisory Panel I b s e la d n e d t e e r r m la i n n g e u d a o g n e s a ( c la a n se g - u b a y g - e c a c s h e o i b c a e s t is o Australian Art\npeoples by observing and Welcome to Country protocols Information and Publishing\ndepending on the exhibition, in consultation\ncultural protocols Services Manager\nwith relevant stakeholders, including the\n7.2 Review, implement and communicate From January 2025 Lead: Deputy Director, Collection\nartist or their representative and the IAP)\na cultural protocol document, including and Exhibitions\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Recent acquisition highlights include major works STRAIT ISLANDER PEOPLES\nby Judy Watson, including moreton bay rivers, Australian\nIN 2023–24, THE GALLERY MADE\ntemperature chart, freshwater mussels, net, spectrogram\n81 ACQUISITIONS OF INDIGENOUS\n2022 (Purchased with funds from the 2023 Queensland\nArt Gallery | Gallery of Modern Art Foundation Appeal, AUSTRALIAN ART, WITH A TOTAL\nMargaret Mittelheuser AM and Cathryn Mittelheuser VALUE OF OVER $1.4M\nAM); and walama 2000, comprising 18 distinct bronze\nsculptures which reference upturned dillybags and the\ntall termite forms found in Watson’s Waanyi Country in\nnorth-west Queensland (Purchased 2024.\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- First Nations Recruitment, Retention and Professional • Exhibitions:\nDevelopment Strategy. • ‘Seeds and Sovereignty’ (2 Mar – 18 Aug 2024)\n• Development and adoption of an Indigenous Cultural • ‘mundunama kundana wandaraba jarribirri:\nand Intellectual Property (ICIP) policy Judy Watson’ (23 Mar – 11 Aug 2024)\n• Exhibitions: • ‘Art Box for Kids: Elisa Jane Carmichael’\n• 'North by North-West' (11 Feb 2023 – 29 Sep 2024) (13 Jul – 27 Oct 2024)\n• 'Gone Fishing' (20 May 2023 – 21 Jan 2024) • The QAGOMA Medal was awarded to Archie Moore\n• ‘Embodied Knowledge: Queensland Contemporary (Kamilaroi/Bigambul) and curator Ellie Buttrose in\nArt’ (13 Aug 2022 – 22 Jan 2023) featured the most recognition of their landmark achievement at the 2024\nambitious presentation to date of Ryan Presley’s Venice Biennale, where kith and kin 2024 won the\n Source: `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)`\n- Read More\nToggle Caption\nSimone Arnol, Gungganyji people, Australia 1976–2026 / Bernard Singleton Jr, Djabuguy/Umpila/ Yirrgay peoples, Australia b.1979 /\nRitual, Wagal (Vernamay) #4\n(from ‘Medicine Clay’ series) 2021 / Photograph on cotton rag / 1/6 84 x 59cm / Purchased with funds from the 2023 QAGOMA Foundation Appeal / Collection: Queensland Art Gallery | Gallery of Modern Art / © Simone Arnol and Bernard Singleton Jr /\nView full image\nReconciliation Action Plan\nQAGOMA is committed to representing First Australian art and cultures through collection development, exhibition programming, identified employment and professional development, community liaison, engagement and participation.\n Source: `pages/about.html (https://www.qagoma.qld.gov.au/about/)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf` - strategies - https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf\n- `pages/about.html` - pages - https://www.qagoma.qld.gov.au/about/\n- `pages/contact.html` - pages - https://www.qagoma.qld.gov.au/contact-us/\n- `pages/homepage.html` - pages - https://www.qagoma.qld.gov.au/\n- `pages/strategies-index.html` - pages - https://www.qagoma.qld.gov.au/about/reconciliation-action-plan/\n- `pages/strategies-index__00.html` - pages - https://www.qagoma.qld.gov.au/about/reconciliation-action-plan/\n- `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pdf` - other-pdfs - https://cdn.sanity.io/files/m2obzhc2/production/fc08c402579b9230378b195ba38cd76d65f569f3.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Queensland Art Gallery | Gallery of Modern Art - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:37:18.683381+00:00\n**Entity ID**: S-QLD-025\n**Jurisdiction**: Queensland\n**Portfolio**: \n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 7\n- Unique legislation references found: 3\n\n| Type | Count |\n|---|---:|\n| Act | 3 |\n\n## Legislation References\n\n### Public Sector Act 2022\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://www.legislation.qld.gov.au/search?query=Public+Sector+Act+2022\n\n**Sources**:\n- `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n\n**Evidence contexts**:\n- onding\nto customer feedback and complaints which assist us to improve our services and deliver better outcomes.\nThis policy outlines the principles and procedures that will be used by the Gallery in managing customer\ncomplaints in line with section 264 of the Public Sector Act 2022.\n2. SCOPE\nThe Customer Complaints Management Policy and Procedure applies to customer complaints received in\nrelation to all Gallery services and staff.\nIt does not replace or interfere with legislation or policy dealing with complaints about privacy, right t\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n- • provide clear information about how to make a complaint and how\ncomplaints are managed\n• ensure the Gallery’s customer complaints data is published on the\nQueensland Government’s Open Data portal (with link from our\nwebsite) annually in accordance with the Public Sector Act 2022.\nAccessibility • publish the Gallery’s Customer Complaints Management Policy on\nthe Gallery’s website and make hardcopies available to the public\non request\n• provide reasonable assistance to customers in making complaints\nand providing feedback including by\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n- gement in organisations.\n5.5 REPORTING\nAt the end of each financial year, Directorate prepares the Gallery’s Customer Complaints data for\npublication (by the Governance and Reporting team) to the Queensland Government’s Open Data portal in\naccordance with the Public Sector Act 2022.\nThe Board of Trustees are provided with an annual summary of customer complaints.\n5.6 UNREASONABLE CONDUCT\nUnreasonable conduct by complainants, defined as behaviour which raises substantial health, safety or\nresource issues, will be treated in accordance wi\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n- entify and effectively respond to people’s support and communication needs and preferences.\n• At the end of the financial year provide Governance & Reporting with customer complaints data for\nthe Queensland Government’s Open Data portal in accordance with the Public Sector Act 2022.\nGALLERY STAFF\n• Receive requests for service and complaints, and where possible resolve them at the point of\ncontact, within the scope of their role.\n• Treat complainants in a respectful and courteous manner.\n7. ADMINISTRATION\nRELATED DOCUMENTS\n• AS 10002-20\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n- ectful and courteous manner.\n7. ADMINISTRATION\nRELATED DOCUMENTS\n• AS 10002-2022 Guidelines for complaints management in organisations\n• Queensland Public Service Customer Complaint Management Guideline\n• Human Rights Act 2019\n• Information Privacy Act 2009\n• Public Sector Act 2022\n• QAGOMA Conditions of Entry\n• QAGOMA Engaging with Children and Young People Policy\n• Queensland Language Services Guidelines\n• Queensland Language Services Policy\n• Customer Complaints Management Internal Process^\n^ internal document only\nDOCUMENT OVERSIGHT\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n\n### Human Rights Act 2019\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 4\n**Register search**: https://www.legislation.qld.gov.au/search?query=Human+Rights+Act+2019\n\n**Sources**:\n- `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n\n**Evidence contexts**:\n- administration, criminal conduct or illegality, or matters specifically\ndealt with through other legislative and/or appeal processes.\n3. POLICY STATEMENT\nThe Gallery aims to resolve complaints in an understanding, respectful and courteous way\nIn line with the Human Rights Act 2019, QAGOMA acknowledges the importance of respecting, protecting\nand promoting human rights. When making a decision under this policy, the decision-makers must give\nproper consideration to human rights and comply with the Gallery’s obligations under this act.\nFo\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n- the scope of their role.\n• Treat complainants in a respectful and courteous manner.\n7. ADMINISTRATION\nRELATED DOCUMENTS\n• AS 10002-2022 Guidelines for complaints management in organisations\n• Queensland Public Service Customer Complaint Management Guideline\n• Human Rights Act 2019\n• Information Privacy Act 2009\n• Public Sector Act 2022\n• QAGOMA Conditions of Entry\n• QAGOMA Engaging with Children and Young People Policy\n• Queensland Language Services Guidelines\n• Queensland Language Services Policy\n• Customer Complaints Management Inter\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n- ions\nNew policy in alignment with\nDirector 27 November 2015 219A of the Public Service Act\n1.0\n2008.\nMinor changes to the policy as\na result of an audit by the\nDirector 14 November 2016\n1.2 Queensland Ombudsman in\nSeptember 2016.\nReviewed for alignment to the\nHuman Rights Act 2019.\nInclusion of an\nacknowledgement of the\nHuman Rights Act 2019 and\nthe availability of an alternative\nformat for managing a\nDirector 2 December 2020\n1.3 complaint other than in writing\nand support for those requiring\ntranslation services. Formatting\nchanges to\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n- 9A of the Public Service Act\n1.0\n2008.\nMinor changes to the policy as\na result of an audit by the\nDirector 14 November 2016\n1.2 Queensland Ombudsman in\nSeptember 2016.\nReviewed for alignment to the\nHuman Rights Act 2019.\nInclusion of an\nacknowledgement of the\nHuman Rights Act 2019 and\nthe availability of an alternative\nformat for managing a\nDirector 2 December 2020\n1.3 complaint other than in writing\nand support for those requiring\ntranslation services. Formatting\nchanges to align with QAGOMA\npolicy template, including the\ninclusion of\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n\n### Information Privacy Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.qld.gov.au/search?query=Information+Privacy+Act+2009\n\n**Sources**:\n- `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n\n**Evidence contexts**:\n- vestigate a complaint found to be abusive, trivial,\nor vexatious.\nCustomer Complaints Management Policy and Procedure – November 2023\nPage 2 of 7\n\n[page 3]\nConfidentiality • deal with complaints confidentially to the extent possible and in\naccordance with the Information Privacy Act 2009.\n• only collect personal information required to address the\ncomplaint, and store complaint-related records in line with its\nPrivacy guidelines.\nCustomer- focused • recognise and respect everybody’s right to provide feedback.\napproach\n• address feedback and c\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n- • Treat complainants in a respectful and courteous manner.\n7. ADMINISTRATION\nRELATED DOCUMENTS\n• AS 10002-2022 Guidelines for complaints management in organisations\n• Queensland Public Service Customer Complaint Management Guideline\n• Human Rights Act 2019\n• Information Privacy Act 2009\n• Public Sector Act 2022\n• QAGOMA Conditions of Entry\n• QAGOMA Engaging with Children and Young People Policy\n• Queensland Language Services Guidelines\n• Queensland Language Services Policy\n• Customer Complaints Management Internal Process^\n^ internal documen\n Source: `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__00.html` (page)\n- `other-pdfs/fc08c402579b9230378b195ba38cd76d65f569f3.pages.jsonl` (pdf_pages)\n- `strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pages.jsonl` (pdf_pages)", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "To be Australia’s most inspiring gallery, and a global leader in the contemporary art of Australia, Asia and the Pacific.", "vision_source_page": 9, "purposes": "To connect people with the enduring power of art and creativity through exhibitions and programs that showcase diverse historical and contemporary art by Australian and international artists.", "purposes_source_page": 9, "how_we_deliver": "Through the following principles: First Peoples, Art and wellbeing, Artistic expression, Inclusion, Sustainability, New approaches.", "how_we_deliver_source_page": 9, "government_priorities": [ { "text": "First Peoples", "source_page": 9 }, { "text": "Art and wellbeing", "source_page": 9 }, { "text": "Artistic expression", "source_page": 9 }, { "text": "Inclusion", "source_page": 9 }, { "text": "Sustainability", "source_page": 9 }, { "text": "New approaches", "source_page": 9 } ], "outcomes": [ { "name": "Outcome 1: Reconciliation", "description": "To address the historical underrepresentation of Aboriginal and Torres Strait Islander peoples as the country’s first creators, artists and storytellers, and to increase connections with, opportunities for, and representation of First Australians.", "key_activities": [ "Recruitment and professional development opportunities", "Increased procurement from First Nations businesses", "Cultural learning strategy for all staff", "New interpretation policy for Indigenous artwork and practice" ], "source_page": 10 } ], "values": [ "First Peoples", "Art and wellbeing", "Artistic expression", "Inclusion", "Sustainability", "New approaches" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "RAP01", "measure": "Percentage of staff completing cultural learning strategy", "target": "100%", "source_page": 25 }, { "code": "RAP02", "measure": "Number of procurement contracts with First Nations businesses", "target": "10", "source_page": 25 }, { "code": "RAP03", "measure": "Number of professional development opportunities for First Nations staff", "target": "15", "source_page": 25 } ], "kpi_results_2024_25": [ { "code": "RAP01", "measure": "Percentage of staff completing cultural learning strategy", "result": "95%", "status": "Mostly achieved", "source_page": 25 }, { "code": "RAP02", "measure": "Number of procurement contracts with First Nations businesses", "result": "8", "status": "Partially achieved", "source_page": 25 }, { "code": "RAP03", "measure": "Number of professional development opportunities for First Nations staff", "result": "12", "status": "Mostly achieved", "source_page": 25 } ], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Increase community 5.1 Undertake market research with Aboriginal From January 2025 Lead: Head of Marketing\naccess to Aboriginal and Torres Strait Islander\nengagement and Torres Strait Islander audiences to\ncultural material and knowledge, informed\ngarner insights on the Gallery's engagement\nby liaison with artists and communities\nand to improve performance\n1.4 In consultation with internal and external September 2025 Lead: Head of Governance\n5.2 In planning for the All Ages Learning From January 2025 Lead: Assistant Director, Learning\nFirst Nations stakeholders, develop an and Reporting\nCentre, consult with relevant First Nations and Public Engagement\ninterpretation policy that promotes strong Support: Deputy Director, Collection community on the development of a dedicated\nAboriginal and Torres Strait Islander voices and Exhibitions space where First Nations and non-Indigenous", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Increase community 5.1 Undertake market research with Aboriginal From January 2025 Lead: Head of Marketing\naccess to Aboriginal and Torres Strait Islander\nengagement and Torres Strait Islander audiences to\ncultural material and knowledge, informed\ngarner insights on the Gallery's engagement\nby liaison with artists and communities\nand to improve performance\n1.4 In consultation with internal and external September 2025 Lead: Head of Governance\n5.2 In planning for the All Ages Learning From January 2025 Lead: Assistant Director, Learning\nFirst Nations stakeholders, develop an and Reporting\nCentre, consult with relevant First Nations and Public Engagement\ninterpretation policy that promotes strong Support: Deputy Director, Collection community on the development of a dedicated\nAboriginal and Torres Strait Islander voices and Exhibitions space where First Nations and non-Indigenous", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[pages 15,17]\nReconciliation Circle corporate partnership group\nto make Acknowledgments of Country, which has been and opportunities for further feedback will be provided to focused on supporting First Nations activities across the\nOpposite: Kaylene Whiskey / Yankunytjatjara people / Working 9 to 5 2022 /\nembraced by staff across the organisation in both formal First Nations staff.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[pages 15,17]\nReconciliation Circle corporate partnership group\nto make Acknowledgments of Country, which has been and opportunities for further feedback will be provided to focused on supporting First Nations activities across the\nOpposite: Kaylene Whiskey / Yankunytjatjara people / Working 9 to 5 2022 /\nembraced by staff across the organisation in both formal First Nations staff.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Increase Aboriginal 12.1 Review and implement an Aboriginal and September (annually) Lead: Head of Finance\nand Torres Strait Torres Strait Islander procurement strategy Support: Senior Leadership Team\nIslander supplier\ndiversity to support 12.2 Continue to develop and communicate January 2025 Lead: Head of Finance\nimproved economic opportunities for procurement of goods and Support: Senior Leadership Team\nand social outcomes services from Aboriginal and Torres Strait\nIslander businesses to staff\n12.3 Review and update procurement practices Report September Lead: Head of Finance\nto remove barriers to procuring goods and (annually) Support: Senior Leadership Team\nservices from Aboriginal and Torres Strait\nIslander businesses, with a target of 3% of\naddressable spend of QAGOMA procurement\ncontracts to go to First Nations businesses\n12.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Increase Aboriginal 12.1 Review and implement an Aboriginal and September (annually) Lead: Head of Finance\nand Torres Strait Torres Strait Islander procurement strategy Support: Senior Leadership Team\nIslander supplier\ndiversity to support 12.2 Continue to develop and communicate January 2025 Lead: Head of Finance\nimproved economic opportunities for procurement of goods and Support: Senior Leadership Team\nand social outcomes services from Aboriginal and Torres Strait\nIslander businesses to staff\n12.3 Review and update procurement practices Report September Lead: Head of Finance\nto remove barriers to procuring goods and (annually) Support: Senior Leadership Team\nservices from Aboriginal and Torres Strait\nIslander businesses, with a target of 3% of\naddressable spend of QAGOMA procurement\ncontracts to go to First Nations businesses\n12.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Increase Aboriginal 12.1 Review and implement an Aboriginal and September (annually) Lead: Head of Finance\nand Torres Strait Torres Strait Islander procurement strategy Support: Senior Leadership Team\nIslander supplier\ndiversity to support 12.2 Continue to develop and communicate January 2025 Lead: Head of Finance\nimproved economic opportunities for procurement of goods and Support: Senior Leadership Team\nand social outcomes services from Aboriginal and Torres Strait\nIslander businesses to staff\n12.3 Review and update procurement practices Report September Lead: Head of Finance\nto remove barriers to procuring goods and (annually) Support: Senior Leadership Team\nservices from Aboriginal and Torres Strait\nIslander businesses, with a target of 3% of\naddressable spend of QAGOMA procurement\ncontracts to go to First Nations businesses\n12.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "Increase Aboriginal 12.1 Review and implement an Aboriginal and September (annually) Lead: Head of Finance\nand Torres Strait Torres Strait Islander procurement strategy Support: Senior Leadership Team\nIslander supplier\ndiversity to support 12.2 Continue to develop and communicate January 2025 Lead: Head of Finance\nimproved economic opportunities for procurement of goods and Support: Senior Leadership Team\nand social outcomes services from Aboriginal and Torres Strait\nIslander businesses to staff\n12.3 Review and update procurement practices Report September Lead: Head of Finance\nto remove barriers to procuring goods and (annually) Support: Senior Leadership Team\nservices from Aboriginal and Torres Strait\nIslander businesses, with a target of 3% of\naddressable spend of QAGOMA procurement\ncontracts to go to First Nations businesses\n12.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": 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"strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Increase Aboriginal 12.1 Review and 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"strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify 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"proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "strategies/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf (https://cdn.sanity.io/files/m2obzhc2/production/77d66908a2b5a626c691a38fe6f0067101a22a65.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-QLD-025", "entity_name": "Queensland Art Gallery | Gallery of Modern Art", "folder_name": "Queensland-Art-Gallery-Gallery-of-Modern-Art", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk 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