{ "entity_id": "S-QLD-024", "folder": "Queensland-Audit-Office", "name": "Queensland Audit Office", "type": "Independent Statutory Authority", "jurisdiction": "QLD", "portfolio": "", "website": "https://www.qao.qld.gov.au/", "data_status": "stub", "completeness": { "has_strategy_brief": false, "has_strategy_structured": false, "has_vision": false, "has_kpi_targets": false, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 10, "n_kpi_targets": 0, "n_kpi_results": 0, "n_outcomes": 0, "verified_own_data": false }, "strategy_profile": { "status": "needs_review", "confidence": "low", "summary": "", "official_site_url": "https://www.qao.qld.gov.au/", "source_documents": [ { "type": "strategie", "title": "Download Strategic plan 2025 – 2029", "url": "https://www.qao.qld.gov.au/sites/default/files/2025-06/QAO%20Strategic%20Plan%202025%E2%80%932029.pdf", "period": "2025", "confidence": "medium" }, { "type": "strategie", "title": "View Strategic plan 2021 – 2025 – 2023 update", "url": "https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf", "period": "2023", "confidence": "medium" }, { "type": "strategie", "title": "View Strategic Plan 2020 – 2024", "url": "https://www.qao.qld.gov.au/sites/default/files/2020-07/QAO%20Strategic%20Plan%202020%E2%80%9324.pdf", "period": "2020", "confidence": "medium" }, { "type": "annual_report", "title": "Annual Report", "url": "https://www.qao.qld.gov.au/sites/default/files/2019-10/annual_report_2018-19_0.pdf", "period": "2019", "confidence": "high" }, { "type": "corporate_plan", "title": "Corporate Plan", "url": "https://www.qao.qld.gov.au/sites/default/files/2025-06/QAO%20Strategic%20Plan%202025%E2%80%932029.pdf", "period": "2025", "confidence": "high" } ], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [], "performance_measures": [], "document_alignment_terms": { "must_support": [], "watch_terms": [], "avoid_claiming_without_evidence": [] }, "review_note": "No current official strategy document has been verified yet." }, "strategy_brief_md": null, "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Queensland Audit Office - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:51:17.634260+00:00\n**Entity ID**: S-QLD-024\n**Entity type**: Independent Statutory Authority\n**Jurisdiction**: QLD\n**Portfolio**: \n**Website**: https://www.qao.qld.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| pages | 15 |\n\n## Executive Readout\n\n### Purpose\n\n- Our strategic plan outlines our objectives, risks, performance indicators, and strategies, and ensures they align to our vision and purpose.\n Source: `pages/strategies-index.html (https://www.qao.qld.gov.au/about-us/our-strategic-plan)`\n- Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.\n Source: `pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)`\n- Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- 2025 status of Auditor-General’s recommendations\n(\nReport 3: 2025–26\n)\nTabled date: 8 October 2025\nRead the report\nInteractive dashboard\nOur interactive dashboard allows you to explore entities’ self-assessed progress.\n Source: `pages/recommendations-index.html (https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations)`\n\n### Role and Functions\n\n- Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.\n Source: `pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)`\n- Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- 2025 status of Auditor-General’s recommendations\n(\nReport 3: 2025–26\n)\nTabled date: 8 October 2025\nRead the report\nInteractive dashboard\nOur interactive dashboard allows you to explore entities’ self-assessed progress.\n Source: `pages/recommendations-index.html (https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations)`\n- View Strategic plan 2021\n–\n2025\n– 2023 update\nView Strategic Plan 2021\n–\n2025\n–\n2022 update\nView Strategic Plan 2021\n–\n2025\nView Strategic Plan 2020\n–\n2024\n Source: `pages/strategies-index.html (https://www.qao.qld.gov.au/about-us/our-strategic-plan)`\n- 200 0 obj\n<\n>/Filter/FlateDecode/ID[\n<7431BA6C8C72114D96E8303DB8A1F10E>]/Index[154 69]/Info 153 0 R/Length 177/Prev 235791/Root 155 0 R/Size 223/Type/XRef/W[1 3 1]>>stream\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- h�bbd`\u0010``b``6\u0002�\f���^\u0010��\u0004&W���`�\u0006Xv\u0012�d�\u0001�w�����\f �)\u0015D2Ƃ��`3M�*���� 2�\u0001,{ H2&���5Ad�\u001a0\u001blK�\u0012��:�\u001a?c�\u001a\u0001y\u0010�\u001f\n\"�*��b��� ��b@l�� ��\u0013��\u0013L�\u0001��`�q�D\u0017�*\u0005����\u000e��ۙ��\u0004\f\u0019��@U\u0003@\u0002\u0003|�\u001b�\u0003�6\u001d�\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n\n### Strategic Priorities\n\n- Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.\n Source: `pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)`\n- Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- 2025 status of Auditor-General’s recommendations\n(\nReport 3: 2025–26\n)\nTabled date: 8 October 2025\nRead the report\nInteractive dashboard\nOur interactive dashboard allows you to explore entities’ self-assessed progress.\n Source: `pages/recommendations-index.html (https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations)`\n- View Strategic plan 2021\n–\n2025\n– 2023 update\nView Strategic Plan 2021\n–\n2025\n–\n2022 update\nView Strategic Plan 2021\n–\n2025\nView Strategic Plan 2020\n–\n2024\n Source: `pages/strategies-index.html (https://www.qao.qld.gov.au/about-us/our-strategic-plan)`\n- 200 0 obj\n<\n>/Filter/FlateDecode/ID[\n<7431BA6C8C72114D96E8303DB8A1F10E>]/Index[154 69]/Info 153 0 R/Length 177/Prev 235791/Root 155 0 R/Size 223/Type/XRef/W[1 3 1]>>stream\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- h�bbd`\u0010``b``6\u0002�\f���^\u0010��\u0004&W���`�\u0006Xv\u0012�d�\u0001�w�����\f �)\u0015D2Ƃ��`3M�*���� 2�\u0001,{ H2&���5Ad�\u001a0\u001blK�\u0012��:�\u001a?c�\u001a\u0001y\u0010�\u001f\n\"�*��b��� ��b@l�� ��\u0013��\u0013L�\u0001��`�q�D\u0017�*\u0005����\u000e��ۙ��\u0004\f\u0019��@U\u0003@\u0002\u0003|�\u001b�\u0003�6\u001d�\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- endstream\nendobj\n155 0 obj\n<\n>/Metadata 4 0 R/Outlines 8 0 R/PageLayout/OneColumn/Pages 152 0 R/StructTreeRoot 11 0 R/Type/Catalog>>\nendobj\n156 0 obj\n<\n>/ExtGState<\n>/Font<\n>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<\n>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>>\nendobj\n157 0 obj\n<\n>stream\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- h޴Wmo�8\u0010�+�x���wǑV��\u0016\u000e�-\u0015��׫�!\u000b>\u001a\u001d$(����f\f��\u0012ޤS\u0014�3�yq���D0N\u0018\u0011L\u0010)@Hb$\bEB\nB\u0013.P\u001a�u2 ܆ -\u0011\u0016�!�!'�3�B�sNt�@\nb%�%��@A�\u0016�hBH�!d( \u0015\u0007?iQ\u0003A\n�\u0005�\f!�\u0016�\u0011�5h\u0004'R\nE�i?��77���W2v�^�\b�!��5\f_vٱ\u0006\u00134���Ҍm�3���[��\u0007lOrXf����W��G��xV8ھ��Y>�g��\"�\u000b����e�pG8�Z��:\u001a���?05ut��p���Ee\\::��_�X�]]5�g_l`��g%Y;\u001f�)\u0010����L+�c2�~g��\u0013_Z1viI8ӆv��\u001f.���$�:���t)\u0003C��xZ@��n���v��|i��6h\u0004�|�\u0017o���d��[+O���KM2s\u0002� \u0010 ^s\u001f�\u001d��=\n��\u000b?��&w#o��ܕ��j����*�1�/�Y2n�ә#�F��C�-׊s��\n��.\bk |�\u0001�+�\u0003� �\u0001��ȓ:�U\u001dģǿ�^�b5�~U\u0003~-�\u000b_e�:|����\\YG.L�\u000b\\�\\��\n�52��;��ho��D�CLb�0\u001c~��t��|�D\u001a7���![I��\u0004�E\u001f��߅�T�@\u000b��8�ݐ\b*R�O\u001fU\u0003cC\u0007\u0002ɽ�@��>�\u0015a���e^Z�t��*�@ߵ\u000f�1���N'\u000e�SG�\b�&b\u0001\u001fk�*�w\u0012\u0007�8��+.\f}�\u001ab#7�\u001cy��Ak��=�b\u0013������9���A���\b�\u001a�\u0019��\u0016h��\u000f�p7h\u0003�8֬:Ä�|��p?h5��� ��@B�\u00165B� �����XRY��cZJ�\u0019���˘�3�\u0005\u0015\u0014�&\u0014��6�m0��k��]A�ݿd��㴆\b��h\u000f�\u0006��\u000b�\u0002\u001e��!:��\u000e�*�ֱј�Lj\u000bO:_,o`6͖[ԉ>~-h\u00041�XĹK��WW� 0���|\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- H��VmO�@\f��_�tR.w�w !Q�6&����\u000f�\u000f�\u0014V&(����Ͼ�4-M�n��8W������pVMn��\n���ê\u001a���o�(�OpU���_pi�P\u0006#X����B�(��\u000elT Ӥz�����4���xx3�AQ������qXM��pp�\u001f\u001cA���(,�:�/���*\u0002\u001a�\u0010f��\n;.�s�VQ���&P�6a�9�z�N�\u000fAx\u0006�\u0002�\u001az���h�i-{j�\u001d�R�E\u000b��iUM\u001f^�&~ep\u0011r�B�Ԡ(\u0001\u001bc��5�&��Ӫ�f\u000e.\u0018%\"R�,�7\u0018�\u001c�~�g+�sF&\u001er)�t\u0004�E\u001d6ڤ񮡒������\u0012��p!��%�\u0003%\u001aMLQ%=�N��:J�J�\f\u001aF\u000fYq� a0�8\u0013����E:c�O�N\u0006\u00044g��\\��\u000b��S���ja�hF�͗��4\u0007���ԍ���;\u0019��W�'����\u000b��+o��Fw��]^[唸�l����ʠ9\u0005�\u0010rE����z����\\7�c��K��$he�l˘����L(Ǡm-h��*��\"p��N���k\u001a\u000b�=x����溞`�@~\u0001\u0014\u0017��F�����8,�%���ɠE3�j\u0012e��Jn���\u000e��=��\u0001�t�[��ڶvŕ�t�VuM��߶��to\u0002���r\fԐ�\u001aҌ��O�'�<����y���SM\u0019-,�\u0006$G�g������O���\u0013�l�4�ihz�#�ɦ��T�,\u0003A�!���4�q i�SuG0\u0017~�zi0D:��md\u0006�����i\u0004{��sa<�)�BE\u000b�7�/�\u0018���-�\u0003\u0006��\u0012��j#�h:)�t�ӌoRH���C\u001dM�̒����M�ݒ�$�M,\u001aD�q�ŋ\u001e.\b��r�\b�ސ>�݈л\u001e���\u0011,t\u0016+/��ɥ��[r�ݞ�\u000f�\u001d��j/vnN���i����?���A�\b4f�\"Qw7(ݨ\u0013\u0007;���i��7hT��\u001d$��?\u0002\f�ݍ�\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- H��VMo�0\f��W�h\u000f�j}X�������\u0001\u0005v0�ð���M�.\u000e�d��#%2q\\;�\u0010��EI�{z$s��\u0003�2e�\u0001|�\u0002����}��3�e\u0006�\u0005Р��\u0015�V��\fqTh��\u0007SU�;�Ͼ'�ӹW\u001e���G�&�\u0019\nv8\u0001I�M�\u000b�\u0017�R\n���\u0013߾��^,M,�\u0017�e.ӥ\u0011Qr�u�\u0018�\u001c;�E��Q��/�k���*�b�\u00023\u001d�l\u0007y\u001b\u0019\u0013q�y�Ħ\u0004%{.�K��\u000b\u0019�o\u0018\u001b�\\�:^�aҞ��\bg\n6C{�T�\u001d4��\u001f�{>\u0016\f�xR|�Rݰ\u0002R�\u0007��\u0010ŷ1�\u0019�Uqi��2�� �������Q 1y)�c���+3�Ar7��'���c}c�\u0001���'�h\u0002���AJ\n[\u0016}�]�\u000bz�J�^S\u001fZ���?�&�9\u001f��ȭ<�9�>�!N\u0014��0Y\"m\b�9�zT�����\u0018��\u001fW\u0007�\u0010��H�:\u000f+KR �R�[u\u0017ôN��b��\u001cL[*�8��U'm\u00113D�\u0004H�H �,\u0012\u001c�^\u001d�\u0004�j�l�\u0016\u000b\u0005\u0018\u001fV�w\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.\n Source: `pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)`\n- Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- 2025 status of Auditor-General’s recommendations\n(\nReport 3: 2025–26\n)\nTabled date: 8 October 2025\nRead the report\nInteractive dashboard\nOur interactive dashboard allows you to explore entities’ self-assessed progress.\n Source: `pages/recommendations-index.html (https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations)`\n- View Strategic plan 2021\n–\n2025\n– 2023 update\nView Strategic Plan 2021\n–\n2025\n–\n2022 update\nView Strategic Plan 2021\n–\n2025\nView Strategic Plan 2020\n–\n2024\n Source: `pages/strategies-index.html (https://www.qao.qld.gov.au/about-us/our-strategic-plan)`\n- 200 0 obj\n<\n>/Filter/FlateDecode/ID[\n<7431BA6C8C72114D96E8303DB8A1F10E>]/Index[154 69]/Info 153 0 R/Length 177/Prev 235791/Root 155 0 R/Size 223/Type/XRef/W[1 3 1]>>stream\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- h�bbd`\u0010``b``6\u0002�\f���^\u0010��\u0004&W���`�\u0006Xv\u0012�d�\u0001�w�����\f �)\u0015D2Ƃ��`3M�*���� 2�\u0001,{ H2&���5Ad�\u001a0\u001blK�\u0012��:�\u001a?c�\u001a\u0001y\u0010�\u001f\n\"�*��b��� ��b@l�� ��\u0013��\u0013L�\u0001��`�q�D\u0017�*\u0005����\u000e��ۙ��\u0004\f\u0019��@U\u0003@\u0002\u0003|�\u001b�\u0003�6\u001d�\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- endstream\nendobj\n155 0 obj\n<\n>/Metadata 4 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ժ�\u0016���\u001a�!�V�b;\u0016�\u0012M\u0014ԁ�V�}[1E��\u0004�v��ӕ�u�%��4\u0014L�)zp׭�}[P�qZ�r�YV��:+�R$���]�yĀ]���P��V�v(�Ruo,�4ju\u0002���8���ve\u0002�Œ\u0013���'��\u0016޼zģ����}a(EQ\u000e\u0015��I��\u0014�&���;\u00066��ҹ����qG��\n��m�u��\u0010=8g���Zv\u0006\u0007�F\u000f\u0017�y�!3���\u0015S�e�`�V\f&q͋p��$$�ˈ=bB��$M��\u001e�(�\u001c�(\b�\u0019\u001cE�C\u001c�´���d/#69�Б��\u0014\u0010���|4]�\u000e�u���U\f\u000b�\u0005\u0018\u001f���\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| 5% | �\n�\u0019�[̫M��\b\u0018`t��@\u001fl� �\u0007�m�Ϫ=��3�u{���\u0007�}:B;;5A\fg�%�奠�D���\u00197xv̗A�&\u001c\u000e�F쵿����XYdz��Mx�\u0010���9�V؂���9���f�LĊ#�F��\u001b�s�5\b�WT\u001c¬\u00013,BJ��c\n}�\u0018뷏\u0007\\��1ఒ�lI�@\u0001\n�-XH��1fၑ<�s-7t>\u0006>r��\u001c�z���B���Ŵ��r��\u0003�i�1���\fQ�zĉ~h����������:N�����]���\u0017�Z\nq�l���r�I�V�t�2\u000e=�\u0013�M�01EZ{�f�zF���ۖ������獉lG�h�\u00073��\u0004�\u001a�����,�ؗ��T��,*ӆ�8\u000f�mO�\b\f�\"�\u0018B\u0012@,�8\u000e��\u0014&��)�\u0012��\u0007㰀)Z,\u001a胷���&�\\|�\n�\u0010�b� ��L\\|'�)RB�R�\u0015�&({�o�#\n!G `��\u0007b�\u0006\u001a\u001b�!���*Q\u0017/$u�+=SGT�#X�^$#e�3\u0015��8+\"�L\u0011��#\ny��M�P%����\u0014$�t\n�\\\u0012%\"$\u0019�\u0014!��K�l | `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)` |\n| $6 | a�~<{�E�]���W�X\u0016;\u0005\u0003����Q\u0003\u001b\n��\u001e\u001fW2i-���Z��\u001ba箧\u0001X�}�Ɠ`G����\f�f꼱�\u0001c�~��:ٽE�� \u001f\u00198���\u0010 B5l\u0005�\\|G | `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)` |\n| $9 | �\u0015V+��\u001416<�SY1W&z&�z����i�Z\u001dD�p� �S\u001b\u001e\u001a\u0013{�}\\\u0016Y�ʪZ��\u0019Md\u0013)Z�p\u0012T\n,\u00155\u0016\u0005N�>���N!�N��A�c��-�bX͚\u0012���i8e\b�������3*�uSNbM��g�.�g�T0�*�`U�*�n\\\u0016\"��\u000b\u000e[�l\u0010�1�0�V��\f\u0010Ȫ��QVS�����\u0012׸��\u0002js�������\n\u0012�\u000bkb\u0003;�,X���#��\u0005:(�\u001a`{$�\u0010��\u0014��k\u0013{x\\_\u001a�\u0012��\u001b9rS��\u0015�����\u00172^f��c1=�(̑�\u0002��܆�w<��$9e\u001a\nh�\u0016\u0014(&f�Y[�3�a[�r\n��g4���8�:,\\%e�+ \u0002\u0013�X�-�nG.������+4��Q$�j)$������u��1[���\u0018S�e�\u0018R\u0005Y�3H{\u00157�9��XN���n,�\n\u0001\u0011�mM�ۙ���\u001cr\u0004�6�����\u000f\b$��\n\u0011�ﾮ��t&��z�X�h��+�\u0004���EBGMh�uFڎ�\u0003}[o���:�!��\u0002Y���� �����SF��\u0016� | `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)` |\n| $2 | ����\u000eAdobed\u0001���\f\b\b\u000f\b\u000f\u001b\u0011\u0014\u001b#\u001c\u001c\u0017\u001a $&&\u001c $ %4/ $('++9+'()02520)7;;;;7;;;;;;;;;;;;;;;\u0001\n\u000b\u000b\u0010\u000e\u0010\u001b\u0014\u001b$2(!(2;4222;;;;;;;;;;;;;;;;;@@@@@;@@@@@@@@@@@@@@@@@@@@@\u0002\n\u000b\u000b\u0010\u000e\u0010\u001b\u0014\u001b$2(!(2;4222;;;;;;;;;;;;;;;;;@@@@@;@@@@@@@@@@@@@@@@@@@@@��\u0004c��\u0011\b\u0002>\u0006(\u0003\"\u0001\u0011\u0001\u0002\u0011\u0002��\u0001�\u0001\u0001\u0005\u0005\u0007\u0001\u0002\u0003\u0004\u0005\u0006\b \n\u000b\u0001\u0001\u0004\u0007\u0001\u0002\u0003\u0004\u0005\u0006\u0007\b \n\u000b\u0010\u0001^C\u0001\u0002\u0003\u0004\u0005\u0006\u0007\b \n\u0011\u0012\u0013\u0014\u0015\u0016\u0017\u0018\u0019\u001a!\"#$%&'()*123456789:ABCDEFGHIJQRSTUVWXYZabcdefghijqrstuvwxyz���������������������������������������������������������������������������������\u0011\u0001^C\u0001\u0002\u0003\u0004\u0005\u0006\u0007\b \n\u0011\u0012\u0013\u0014\u0015\u0016\u0017\u0018 | `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)` |\n| 51.4 per cent | Audit Status:\nTo be tabled\nRehabilitating and reintegrating prisoners\nIn 2023–24, Queensland Corrective Services reported that 51.4 per cent of adults released from prison returned to prison or another type of correctional facility within 2 years. | `pages/homepage.html (https://www.qao.qld.gov.au/)` |\n\n## Key Achievements\n\n- 2025 status of Auditor-General’s recommendations\n(\nReport 3: 2025–26\n)\nTabled date: 8 October 2025\nRead the report\nInteractive dashboard\nOur interactive dashboard allows you to explore entities’ self-assessed progress.\n Source: `pages/recommendations-index.html (https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations)`\n- Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.\n Source: `pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)`\n- Audit Status:\nIn progress\nFollow-up audit: Delivering social housing services\nThe audit follows up on recommendations we made in\nDelivering social housing services\n(Report 1: 2022–23), which we tabled in July 2022.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- Our report on the status of Auditor-General’s recommendations brings together information and insights on this progress and highlights common challenges and improvement opportunities.\n Source: `pages/recommendations-index.html (https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations)`\n- View Strategic plan 2021\n–\n2025\n– 2023 update\nView Strategic Plan 2021\n–\n2025\n–\n2022 update\nView Strategic Plan 2021\n–\n2025\nView Strategic Plan 2020\n–\n2024\n Source: `pages/strategies-index.html (https://www.qao.qld.gov.au/about-us/our-strategic-plan)`\n- 200 0 obj\n<\n>/Filter/FlateDecode/ID[\n<7431BA6C8C72114D96E8303DB8A1F10E>]/Index[154 69]/Info 153 0 R/Length 177/Prev 235791/Root 155 0 R/Size 223/Type/XRef/W[1 3 1]>>stream\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- h�bbd`\u0010``b``6\u0002�\f���^\u0010��\u0004&W���`�\u0006Xv\u0012�d�\u0001�w�����\f �)\u0015D2Ƃ��`3M�*���� 2�\u0001,{ H2&���5Ad�\u001a0\u001blK�\u0012��:�\u001a?c�\u001a\u0001y\u0010�\u001f\n\"�*��b��� ��b@l�� ��\u0013��\u0013L�\u0001��`�q�D\u0017�*\u0005����\u000e��ۙ��\u0004\f\u0019��@U\u0003@\u0002\u0003|�\u001b�\u0003�6\u001d�\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- endstream\nendobj\n155 0 obj\n<\n>/Metadata 4 0 R/Outlines 8 0 R/PageLayout/OneColumn/Pages 152 0 R/StructTreeRoot 11 0 R/Type/Catalog>>\nendobj\n156 0 obj\n<\n>/ExtGState<\n>/Font<\n>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<\n>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>>\nendobj\n157 0 obj\n<\n>stream\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- h޴Wmo�8\u0010�+�x���wǑV��\u0016\u000e�-\u0015��׫�!\u000b>\u001a\u001d$(����f\f��\u0012ޤS\u0014�3�yq���D0N\u0018\u0011L\u0010)@Hb$\bEB\nB\u0013.P\u001a�u2 ܆ -\u0011\u0016�!�!'�3�B�sNt�@\nb%�%��@A�\u0016�hBH�!d( \u0015\u0007?iQ\u0003A\n�\u0005�\f!�\u0016�\u0011�5h\u0004'R\nE�i?��77���W2v�^�\b�!��5\f_vٱ\u0006\u00134���Ҍm�3���[��\u0007lOrXf����W��G��xV8ھ��Y>�g��\"�\u000b����e�pG8�Z��:\u001a���?05ut��p���Ee\\::��_�X�]]5�g_l`��g%Y;\u001f�)\u0010����L+�c2�~g��\u0013_Z1viI8ӆv��\u001f.���$�:���t)\u0003C��xZ@��n���v��|i��6h\u0004�|�\u0017o���d��[+O���KM2s\u0002� \u0010 ^s\u001f�\u001d��=\n��\u000b?��&w#o��ܕ��j����*�1�/�Y2n�ә#�F��C�-׊s��\n��.\bk |�\u0001�+�\u0003� �\u0001��ȓ:�U\u001dģǿ�^�b5�~U\u0003~-�\u000b_e�:|����\\YG.L�\u000b\\�\\��\n�52��;��ho��D�CLb�0\u001c~��t��|�D\u001a7���![I��\u0004�E\u001f��߅�T�@\u000b��8�ݐ\b*R�O\u001fU\u0003cC\u0007\u0002ɽ�@��>�\u0015a���e^Z�t��*�@ߵ\u000f�1���N'\u000e�SG�\b�&b\u0001\u001fk�*�w\u0012\u0007�8��+.\f}�\u001ab#7�\u001cy��Ak��=�b\u0013������9���A���\b�\u001a�\u0019��\u0016h��\u000f�p7h\u0003�8֬:Ä�|��p?h5��� ��@B�\u00165B� �����XRY��cZJ�\u0019���˘�3�\u0005\u0015\u0014�&\u0014��6�m0��k��]A�ݿd��㴆\b��h\u000f�\u0006��\u000b�\u0002\u001e��!:��\u000e�*�ֱј�Lj\u000bO:_,o`6͖[ԉ>~-h\u00041�XĹK��WW� 0���|\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- H��VmO�@\f��_�tR.w�w !Q�6&����\u000f�\u000f�\u0014V&(����Ͼ�4-M�n��8W������pVMn��\n���ê\u001a���o�(�OpU���_pi�P\u0006#X����B�(��\u000elT Ӥz�����4���xx3�AQ������qXM��pp�\u001f\u001cA���(,�:�/���*\u0002\u001a�\u0010f��\n;.�s�VQ���&P�6a�9�z�N�\u000fAx\u0006�\u0002�\u001az���h�i-{j�\u001d�R�E\u000b��iUM\u001f^�&~ep\u0011r�B�Ԡ(\u0001\u001bc��5�&��Ӫ�f\u000e.\u0018%\"R�,�7\u0018�\u001c�~�g+�sF&\u001er)�t\u0004�E\u001d6ڤ񮡒������\u0012��p!��%�\u0003%\u001aMLQ%=�N��:J�J�\f\u001aF\u000fYq� a0�8\u0013����E:c�O�N\u0006\u00044g��\\��\u000b��S���ja�hF�͗��4\u0007���ԍ���;\u0019��W�'����\u000b��+o��Fw��]^[唸�l����ʠ9\u0005�\u0010rE����z����\\7�c��K��$he�l˘����L(Ǡm-h��*��\"p��N���k\u001a\u000b�=x����溞`�@~\u0001\u0014\u0017��F�����8,�%���ɠE3�j\u0012e��Jn���\u000e��=��\u0001�t�[��ڶvŕ�t�VuM��߶��to\u0002���r\fԐ�\u001aҌ��O�'�<����y���SM\u0019-,�\u0006$G�g������O���\u0013�l�4�ihz�#�ɦ��T�,\u0003A�!���4�q i�SuG0\u0017~�zi0D:��md\u0006�����i\u0004{��sa<�)�BE\u000b�7�/�\u0018���-�\u0003\u0006��\u0012��j#�h:)�t�ӌoRH���C\u001dM�̒����M�ݒ�$�M,\u001aD�q�ŋ\u001e.\b��r�\b�ސ>�݈л\u001e���\u0011,t\u0016+/��ɥ��[r�ݞ�\u000f�\u001d��j/vnN���i����?���A�\b4f�\"Qw7(ݨ\u0013\u0007;���i��7hT��\u001d$��?\u0002\f�ݍ�\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- H��VMo�0\f��W�h\u000f�j}X�������\u0001\u0005v0�ð���M�.\u000e�d��#%2q\\;�\u0010��EI�{z$s��\u0003�2e�\u0001|�\u0002����}��3�e\u0006�\u0005Р��\u0015�V��\fqTh��\u0007SU�;�Ͼ'�ӹW\u001e���G�&�\u0019\nv8\u0001I�M�\u000b�\u0017�R\n���\u0013߾��^,M,�\u0017�e.ӥ\u0011Qr�u�\u0018�\u001c;�E��Q��/�k���*�b�\u00023\u001d�l\u0007y\u001b\u0019\u0013q�y�Ħ\u0004%{.�K��\u000b\u0019�o\u0018\u001b�\\�:^�aҞ��\bg\n6C{�T�\u001d4��\u001f�{>\u0016\f�xR|�Rݰ\u0002R�\u0007��\u0010ŷ1�\u0019�Uqi��2�� �������Q 1y)�c���+3�Ar7��'���c}c�\u0001���'�h\u0002���AJ\n[\u0016}�]�\u000bz�J�^S\u001fZ���?�&�9\u001f��ȭ<�9�>�!N\u0014��0Y\"m\b�9�zT�����\u0018��\u001fW\u0007�\u0010��H�:\u000f+KR �R�[u\u0017ôN��b��\u001cL[*�8��U'm\u00113D�\u0004H�H �,\u0012\u001c�^\u001d�\u0004�j�l�\u0016\u000b\u0005\u0018\u001fV�w\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.\n Source: `pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)`\n- Audit Status:\nIn progress\nFollow-up audit: Delivering social housing services\nThe audit follows up on recommendations we made in\nDelivering social housing services\n(Report 1: 2022–23), which we tabled in July 2022.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- Assistant Auditor-General Technology Audit\nGeorgina is a technology strategist and leader with over 20 years of expertise in cyber security, emerging technologies, and risk management.\n Source: `pages/leadership.html (https://www.qao.qld.gov.au/about-us/our-people)`\n- 2025 status of Auditor-General’s recommendations\n(\nReport 3: 2025–26\n)\nTabled date: 8 October 2025\nRead the report\nInteractive dashboard\nOur interactive dashboard allows you to explore entities’ self-assessed progress.\n Source: `pages/recommendations-index.html (https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations)`\n- \n\n\n\n2023-07-03T12:59:18+10:00\n2023-07-03T12:59:15+10:00\n2023-07-03T12:59:18+10:00\nAcrobat PDFMaker 23 for Word\nuuid:541786d3-d273-40e9-8aaa-854ba34bd679\nuuid:0237d391-ace4-4c8c-95b8-0915a63dbdb4\n\n\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- endstream\nendobj\n226 0 obj\n<>\nendobj\n227 0 obj\n<>\nendobj\n228 0 obj\n<>/Filter/FlateDecode/ID[]/Index[4 1 155 2 223 6]/Info 227 0 R/Length 46/Prev 116/Root 155 0 R/Size 229/Type/XRef/W[1 3 0]>>stream\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- \n\n\n\n2023-03-13T12:01:41+10:00\n2023-03-13T12:01:40+10:00\n2023-03-13T12:01:41+10:00\nAcrobat PDFMaker 22 for Word\nuuid:e62fa55c-c5b4-4f77-ac3e-a98c2bfeafa0\nuuid:6417a083-fcdd-498a-8364-20c76df04028\n\n\n Source: `pages/strategies-index__05.html (https://www.qao.qld.gov.au/sites/default/files/2025-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- \n\n\n\n2023-03-13T12:05:16+10:00\n2023-03-13T12:01:40+10:00\n2023-03-13T12:05:16+10:00\nAcrobat PDFMaker 22 for Word\nuuid:e62fa55c-c5b4-4f77-ac3e-a98c2bfeafa0\nuuid:cf899bff-911d-4483-8846-71a25ef5e7d8\n\n\n Source: `pages/strategies-index__05.html (https://www.qao.qld.gov.au/sites/default/files/2025-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- endstream\nendobj\n224 0 obj\n<>\nendobj\n225 0 obj\n<>/Filter/FlateDecode/ID[<926ACF2B919D754BA793F5505BA3476B>]/Index[4 1 224 2]/Info 224 0 R/Length 24/Prev 237891/Root 152 0 R/Size 226/Type/XRef/W[1 3 0]>>stream\n Source: `pages/strategies-index__05.html (https://www.qao.qld.gov.au/sites/default/files/2025-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- endstream\nendobj\n153 0 obj\n<>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>>\nendobj\n224 0 obj\n Source: `pages/strategies-index__05.html (https://www.qao.qld.gov.au/sites/default/files/2025-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n- Pat leads QAO's parliamentary services and audit practice including strategic relationship management, parliamentary engagement, strategic communications, governance and risk, people and culture, information technology, finance, audit quality and methodology, and requests for audit.\n Source: `pages/leadership.html (https://www.qao.qld.gov.au/about-us/our-people)`\n- Paul provides deep knowledge of whole-of-government operations, risk and policy, and leads QAO’s audit of the consolidated financial statements for the Queensland Government.\n Source: `pages/leadership.html (https://www.qao.qld.gov.au/about-us/our-people)`\n- His work has included external and internal audit, risk management reviews and accounting advisory.\n Source: `pages/leadership.html (https://www.qao.qld.gov.au/about-us/our-people)`\n\n## Corporate Values and Operating Culture\n\n- Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.\n Source: `pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)`\n- Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.\n Source: `pages/homepage.html (https://www.qao.qld.gov.au/)`\n- He is QAO's professional lead for financial audits; responsible for service delivery, the quality of engagement, and the related reports.\n Source: `pages/leadership.html (https://www.qao.qld.gov.au/about-us/our-people)`\n- He is QAO’s professional lead for performance audits; responsible for service delivery, the quality of engagement, and the related reports.\n Source: `pages/leadership.html (https://www.qao.qld.gov.au/about-us/our-people)`\n- 2025 status of Auditor-General’s recommendations\n(\nReport 3: 2025–26\n)\nTabled date: 8 October 2025\nRead the report\nInteractive dashboard\nOur interactive dashboard allows you to explore entities’ self-assessed progress.\n Source: `pages/recommendations-index.html (https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations)`\n- Download Strategic plan 2025\n–\n2029\nAs per the\nHuman Rights Act 2019\n, we will respect, protect and promote human rights in our decision-making and actions.\n Source: `pages/strategies-index.html (https://www.qao.qld.gov.au/about-us/our-strategic-plan)`\n- View Strategic plan 2021\n–\n2025\n– 2023 update\nView Strategic Plan 2021\n–\n2025\n–\n2022 update\nView Strategic Plan 2021\n–\n2025\nView Strategic Plan 2020\n–\n2024\n Source: `pages/strategies-index.html (https://www.qao.qld.gov.au/about-us/our-strategic-plan)`\n- 200 0 obj\n<\n>/Filter/FlateDecode/ID[\n<7431BA6C8C72114D96E8303DB8A1F10E>]/Index[154 69]/Info 153 0 R/Length 177/Prev 235791/Root 155 0 R/Size 223/Type/XRef/W[1 3 1]>>stream\n Source: `pages/strategies-index__03.html (https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `pages/about.html` - pages - https://www.qao.qld.gov.au/about-us\n- `pages/announcements-index.html` - pages - https://www.qao.qld.gov.au/sites/default/files/2025-12/Fact%20sheet%20%E2%80%93%20Working%20with%20electronically%20signed%20financial%20statements%20%E2%80%93%20User%20guide.pdf\n- `pages/annual-reports-index.html` - pages - https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report\n- `pages/annual-reports-index__00.html` - pages - https://www.qao.qld.gov.au/reports-resources/reports-parliament/annual-report-2024-25\n- `pages/contact.html` - pages - https://www.qao.qld.gov.au/contact-us\n- `pages/homepage.html` - pages - https://www.qao.qld.gov.au/\n- `pages/leadership.html` - pages - https://www.qao.qld.gov.au/about-us/our-people\n- `pages/recommendations-index.html` - pages - https://www.qao.qld.gov.au/reports-resources/status-auditor-generals-recommendations\n- `pages/strategies-index.html` - pages - https://www.qao.qld.gov.au/about-us/our-strategic-plan\n- `pages/strategies-index__01.html` - pages - https://www.qao.qld.gov.au/about-us/our-strategic-plan\n- `pages/strategies-index__02.html` - pages - https://www.qao.qld.gov.au/sites/default/files/2025-06/QAO%20Strategic%20Plan%202025%E2%80%932029.pdf\n- `pages/strategies-index__03.html` - pages - https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf\n- `pages/strategies-index__04.html` - pages - https://www.qao.qld.gov.au/sites/default/files/2022-07/QAO%20Strategic%20Plan%202021%E2%80%9325.jpg\n- `pages/strategies-index__05.html` - pages - https://www.qao.qld.gov.au/sites/default/files/2025-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf\n- `pages/strategies-index__06.html` - pages - https://www.qao.qld.gov.au/sites/default/files/2020-07/QAO%20Strategic%20Plan%202020%E2%80%9324.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Queensland Audit Office - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:36:49.293548+00:00\n**Entity ID**: S-QLD-024\n**Jurisdiction**: Queensland\n**Portfolio**: \n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 15\n- Unique legislation references found: 3\n\n| Type | Count |\n|---|---:|\n| Act | 2 |\n| Standard | 1 |\n\n## Legislation References\n\n### Human Rights Act 2019\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.qld.gov.au/search?query=Human+Rights+Act+2019\n\n**Sources**:\n- `pages/strategies-index.html`\n- `pages/strategies-index__01.html`\n\n**Evidence contexts**:\n- provides assurance to parliament on the management of public resources.\nOur strategic plan outlines our objectives, risks, performance indicators, and strategies, and ensures they align to our vision and purpose.\nDownload Strategic plan 2025\n–\n2029\nAs per the\nHuman Rights Act 2019\n, we will respect, protect and promote human rights in our decision-making and actions.\nView Strategic plan 2021\n–\n2025\n– 2023 update\nView Strategic Plan 2021\n–\n2025\n–\n2022 update\nView Strategic Plan 2021\n–\n2025\nView Strategic Plan 2020\n–\n2024\n Source: `pages/strategies-index.html`\n- provides assurance to parliament on the management of public resources.\nOur strategic plan outlines our objectives, risks, performance indicators, and strategies, and ensures they align to our vision and purpose.\nDownload Strategic plan 2025\n–\n2029\nAs per the\nHuman Rights Act 2019\n, we will respect, protect and promote human rights in our decision-making and actions.\nView Strategic plan 2021\n–\n2025\n– 2023 update\nView Strategic Plan 2021\n–\n2025\n–\n2022 update\nView Strategic Plan 2021\n–\n2025\nView Strategic Plan 2020\n–\n2024\n Source: `pages/strategies-index__01.html`\n\n### Financial Accountability Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Financial+Accountability+Act+2009\n\n**Sources**:\n- `pages/annual-reports-index.html`\n\n**Evidence contexts**:\n- eport | Queensland Audit Office\n\nAnnual report\nOur annual report summarises our performance, operations, and business highlights for 2024–25. It contains our financial statements, including the opinion of the independent external auditor. It complies with the\nFinancial Accountability Act 2009,\nFinancial and Performance Management Standard 2019, and the detailed requirements set out in the\nAnnual report requirements for Queensland Government agencies\n. We also recognise our peoples' achievements, and thank our clients and stakeholders for their wor\n Source: `pages/annual-reports-index.html`\n\n### Financial and Performance Management Standard 2019\n\n**Type**: Standard\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Financial+and+Performance+Management+Standard+2019\n\n**Sources**:\n- `pages/annual-reports-index.html`\n\n**Evidence contexts**:\n- nual report\nOur annual report summarises our performance, operations, and business highlights for 2024–25. It contains our financial statements, including the opinion of the independent external auditor. It complies with the\nFinancial Accountability Act 2009,\nFinancial and Performance Management Standard 2019, and the detailed requirements set out in the\nAnnual report requirements for Queensland Government agencies\n. We also recognise our peoples' achievements, and thank our clients and stakeholders for their work with us this year.\nAnnual report 2024–25\nView annu\n Source: `pages/annual-reports-index.html`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/annual-reports-index.html` (page)\n- `pages/annual-reports-index__00.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/leadership.html` (page)\n- `pages/recommendations-index.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__01.html` (page)\n- `pages/strategies-index__02.html` (page)\n- `pages/strategies-index__03.html` (page)\n- `pages/strategies-index__04.html` (page)\n- `pages/strategies-index__05.html` (page)\n- `pages/strategies-index__06.html` (page)", "global_initiatives_md": null, "strategy": null, "ideas": [ { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Audit Status:\nIn progress\nFollow-up audit: Delivering social housing services\nThe audit follows up on recommendations we made in\nDelivering social housing services\n(Report 1: 2022–23), which we tabled in July 2022.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/homepage.html (https://www.qao.qld.gov.au/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Audit Status:\nIn progress\nFollow-up audit: Delivering social housing services\nThe audit follows up on recommendations we made in\nDelivering social housing services\n(Report 1: 2022–23), which we tabled in July 2022.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/homepage.html (https://www.qao.qld.gov.au/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "\n\n\n\n2023-03-13T12:05:16+10:00\n2023-03-13T12:01:40+10:00\n2023-03-13T12:05:16+10:00\nAcrobat PDFMaker 22 for Word\nuuid:e62fa55c-c5b4-4f77-ac3e-a98c2bfeafa0\nuuid:cf899bff-911d-4483-8846-71a25ef5e7d8\n\n", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "pages/strategies-index__05.html (https://www.qao.qld.gov.au/sites/default/files/2025-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "\n\n\n\n2023-03-13T12:05:16+10:00\n2023-03-13T12:01:40+10:00\n2023-03-13T12:05:16+10:00\nAcrobat PDFMaker 22 for Word\nuuid:e62fa55c-c5b4-4f77-ac3e-a98c2bfeafa0\nuuid:cf899bff-911d-4483-8846-71a25ef5e7d8\n\n", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "pages/strategies-index__05.html (https://www.qao.qld.gov.au/sites/default/files/2025-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "pages/homepage.html (https://www.qao.qld.gov.au/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Graduate opportunities available now\nView our QAO Queensland dashboard\nLatest reports\nSee all\nManaging third-party cyber security risks\nReport 13: 2025–26\nLocal government 2025\nReport 12: 2025–26\nState entities 2025\nReport 11: 2025–26\nManaging Queensland’s finances 2025\nReport 10: 2025–26\nHealth 2025\nReport 9: 2025–26\nMajor projects 2025\nReport 8: 2025–26\nWhat's new\nSee all\n1 May 2026\nTips on protecting your personal information\nNext week, 4–10 May 2026, Queensland celebrates Privacy Awareness Week with the theme\nSmart tech, smarter choices: Protecting your privacy in the age of AI.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "pages/homepage.html (https://www.qao.qld.gov.au/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Charge out rates\nThe Governance, Energy and Finance Committee has approved the following charge out rates for QAO:\nPosition\nApproved rate per hour from 1 October 2024 ($)\nApproved rate per hour from 1 October 2025 ($)\nDeputy/Assistant Auditor-General (Executive)\n286\n286\nDirector/Senior Director (Senior Leader/Leader)\n254\n254\nDirector (Leader)\n244\n244\nSenior Manager (AO8/PO6)\n234\n234\nAudit Manager (AO7/PO5)\n211\n211\nAssistant Manager (AO6/PO4)\n194\n194\nAudit Senior (AO5)\n169\n169\nAuditor (AO4)\n151\n151\nAuditor (AO3)\n129\n129\nAuditor (AO2)\n112\n112\nThe audit fee we charge our clients for audits conducted by QAO staff is based on recovering the operating costs associated with performing the audit.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "pages/annual-reports-index.html (https://www.qao.qld.gov.au/about-us/our-annual-report-transparency-report)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Pat leads QAO's parliamentary services and audit practice including strategic relationship management, parliamentary engagement, strategic communications, governance and risk, people and culture, information technology, finance, audit quality and methodology, and requests for audit.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/leadership.html (https://www.qao.qld.gov.au/about-us/our-people)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-024", "entity_name": "Queensland Audit Office", "folder_name": "Queensland-Audit-Office", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Pat leads QAO's parliamentary services and audit practice including strategic relationship management, parliamentary engagement, strategic communications, governance and risk, people and culture, information technology, finance, audit quality and methodology, and requests for audit.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/leadership.html (https://www.qao.qld.gov.au/about-us/our-people)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] } ], "legislation_administered": [], "artifacts": [ { "category": "strategies", "year": "2025", "url": "https://www.qao.qld.gov.au/sites/default/files/2025-06/QAO%20Strategic%20Plan%202025%E2%80%932029.pdf", "file": "strategies/QAO-20Strategic-20Plan-202025-E2-80-932029.pdf", "bytes": 3038, "link_text": "Download Strategic plan 2025 – 2029" }, { "category": "strategies", "year": "2023", "url": "https://www.qao.qld.gov.au/sites/default/files/2023-07/QAO%20Strategic%20plan%202021%E2%80%9325.pdf", "file": "strategies/QAO-20Strategic-20plan-202021-E2-80-9325.pdf", "bytes": 284473, "link_text": "View Strategic plan 2021 – 2025 – 2023 update" }, { "category": "strategies", "year": "2020", "url": "https://www.qao.qld.gov.au/sites/default/files/2020-07/QAO%20Strategic%20Plan%202020%E2%80%9324.pdf", "file": "strategies/QAO-20Strategic-20Plan-202020-E2-80-9324.pdf", "bytes": 3038, "link_text": "View Strategic Plan 2020 – 2024" }, { "category": "other-pdfs", "year": "2022", "url": "https://www.qao.qld.gov.au/sites/default/files/2022-05/Fact%20sheet%20%E2%80%93%20Our%20forward%20work%20plan.pdf", "file": "other-pdfs/Fact-20sheet-20-E2-80-93-20Our-20forward-20work-20plan.pdf", "bytes": 3038, "link_text": "Our forward work plan" }, { "category": "other-pdfs", "year": "2021", "url": "https://www.qao.qld.gov.au/sites/default/files/2021-10/Fact%20sheet%E2%80%94Internal%20control%20assessments%20from%202021.pdf", "file": "other-pdfs/Fact-20sheet-E2-80-94Internal-20control-20assessments-20from-202021.pdf", "bytes": 847602, "link_text": "Internal control assessments" }, { "category": "other-pdfs", "year": "2025", "url": "https://www.qao.qld.gov.au/sites/default/files/2025-12/Fact%20sheet%20%E2%80%93%20Confidentiality%20of%20QAO%20reports%20to%20parliament.pdf", "file": "other-pdfs/Fact-20sheet-20-E2-80-93-20Confidentiality-20of-20QAO-20reports-20to-20parliamen.pdf", "bytes": 3038, "link_text": "Confidentiality of QAO reports to parliament" }, { "category": "other-pdfs", "year": "2021", "url": "https://www.qao.qld.gov.au/sites/default/files/2021-02/Entity%20self-assessments%20on%20implementation%20of%20QAO%20recommendations.pdf", "file": "other-pdfs/Entity-20self-assessments-20on-20implementation-20of-20QAO-20recommendations.pdf", "bytes": 3038, "link_text": "Entity self-assessments on implementation of QAO recommendations" }, { "category": "other-pdfs", "year": "2024", "url": "https://www.qao.qld.gov.au/sites/default/files/2024-04/Fact%20sheet%20%E2%80%93%20How%20we%20prepare%20our%20reports%20to%20parliament.pdf", "file": "other-pdfs/Fact-20sheet-20-E2-80-93-20How-20we-20prepare-20our-20reports-20to-20parliament.pdf", "bytes": 3038, "link_text": "How we prepare our reports to parliament" }, { "category": "annual-reports", "year": "2019", "url": "https://www.qao.qld.gov.au/sites/default/files/2019-10/annual_report_2018-19_0.pdf", "file": "annual-reports/2019.pdf", "bytes": 3977026, "link_text": "Annual Report" }, { "category": "corporate-plans", "year": "2025", "url": "https://www.qao.qld.gov.au/sites/default/files/2025-06/QAO%20Strategic%20Plan%202025%E2%80%932029.pdf", "file": "corporate-plans/2025.pdf", "bytes": 340693, "link_text": "Corporate Plan" } ], "_meta": { "snapshot_built_at": "2026-05-13T11:03:00+00:00", "strategy_brief_meta": null, 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