{ "entity_id": "S-QLD-011", "folder": "Queensland-Corrective-Services", "name": "Queensland Corrective Services", "type": "State Department", "jurisdiction": "QLD", "portfolio": "Corrective Services", "website": "https://corrections.qld.gov.au/", "data_status": "stub", "completeness": { "has_strategy_brief": false, "has_strategy_structured": false, "has_vision": false, "has_kpi_targets": false, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 1, "n_kpi_targets": 0, "n_kpi_results": 0, "n_outcomes": 0, "verified_own_data": false }, "strategy_profile": { "status": "needs_review", "confidence": "low", "summary": "", "official_site_url": "https://corrections.qld.gov.au/", "source_documents": [ { "type": "annual_report", "title": "Annual Report", "url": "https://www.publications.qld.gov.au/dataset/e18fd278-6c07-4c63-bb0d-258948ccca71/resource/ff7a7cf1-379f-420f-aa6c-8306b40d48f9/download/qcs-annual-client-complaints-report-2024-25.pdf", "period": "2024", "confidence": "high" } ], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [], "performance_measures": [], "document_alignment_terms": { "must_support": [], "watch_terms": [], "avoid_claiming_without_evidence": [] }, "review_note": "Only low-confidence webpage, media, contact, news, or global-intelligence evidence is available." }, "strategy_brief_md": null, "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Queensland Corrective Services - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:51:12.071518+00:00\n**Entity ID**: S-QLD-011\n**Entity type**: State Department\n**Jurisdiction**: QLD\n**Portfolio**: Corrective Services\n**Website**: https://corrections.qld.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| pages | 21 |\n\n## Executive Readout\n\n### Purpose\n\n- For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\n Source: `pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)`\n- Annual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report\npdf\n2022-23 QCS Annual Report\npdf\n2021-22 QCS Annual Report\npdf\n2024-25 QCS Annual Report\npdf\nParole Board Queensland government body reports\nQCS Annual Report 2023–24 – Parole Board Queensland Government Bodies Report\npdf\n2022–23 Parole Board Queensland Annual Report\npdf\n Source: `pages/annual-reports-index.html (https://corrections.qld.gov.au/about/annual-report/)`\n- Search\nHome\n/\nContact us\nContact us\nContact a Prison\nContact a Probation, parole and reporting office\nComplaints and compliments\nVictims Register Enquiries\nGeneral enquiries\nContact us\nLocating, contacting or visiting a prisoner\nTo locate a prisoner utilise the\nSearch for Prisoners\nfunction\nEmail:\nprisonerlocations@corrections.qld.gov.au\nInformation about\ncontacting a prisoner\nInformation about\nvisiting a prisoner\nOther prisoner related queries:\nStatewideOperationsCommunications@corrections.qld.gov.au\nContact details\nCorrectional centres\nCommunity Corrections district offices\nSubpoena enquiries\nStakeholder Liaison\nI want to…\nRegister details as a victim of crime to receive information about an offender who has been convicted of a violent offence\nWork for Queensland Corrective Services\nMake a compliment or complaint\nHeadquarters\nGeneral\nPhone:\n13 74 68\n69 Ann Street, Brisbane QLD 4000\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Office of the Commissioner\nPhone:\n07 3565 7818\nLevel 21, 69 Ann Street, Brisbane QLD 4000\nRecruitment\nPhone:\n07 3565 7252\nEmail:\nQCSRecruitment@corrections.qld.gov.au\nVictims Register\nFree call:\n1800 098 098\n(business hours 8am to 5pm excluding public holiday)\nEmail:\nvictims.register@corrections.qld.gov.au\nCustodial Operations\nPhone:\n07 3565 7310\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nSpecialist Operations Directorate\nPhone:\n07 3565 7343\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nHistorical Information enquiries\nQueensland State Archives\n(QSA) holds permanent records of enduring historical value for the Queensland Government and local governments.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n\n### Role and Functions\n\n- For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\n Source: `pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)`\n- Search\nHome\n/\nContact us\nContact us\nContact a Prison\nContact a Probation, parole and reporting office\nComplaints and compliments\nVictims Register Enquiries\nGeneral enquiries\nContact us\nLocating, contacting or visiting a prisoner\nTo locate a prisoner utilise the\nSearch for Prisoners\nfunction\nEmail:\nprisonerlocations@corrections.qld.gov.au\nInformation about\ncontacting a prisoner\nInformation about\nvisiting a prisoner\nOther prisoner related queries:\nStatewideOperationsCommunications@corrections.qld.gov.au\nContact details\nCorrectional centres\nCommunity Corrections district offices\nSubpoena enquiries\nStakeholder Liaison\nI want to…\nRegister details as a victim of crime to receive information about an offender who has been convicted of a violent offence\nWork for Queensland Corrective Services\nMake a compliment or complaint\nHeadquarters\nGeneral\nPhone:\n13 74 68\n69 Ann Street, Brisbane QLD 4000\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Legislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exercise powers provided for in legislation.\n Source: `pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)`\n- Contact QCS on\nHistoricalRecords@corrections.qld.gov.au\nand a QCS Information Officer will assist with your search\nMedia enquiries\nPhone:\n07 3565 7824\nEmail:\nQCSMedia@corrections.qld.gov.au\nComplaints involving QCS staff\nThe Operational Support unit is responsible for the coordination of the QCS complaints management function and oversight of the human rights element of complaints.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Annual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report\npdf\n2022-23 QCS Annual Report\npdf\n2021-22 QCS Annual Report\npdf\n2024-25 QCS Annual Report\npdf\nParole Board Queensland government body reports\nQCS Annual Report 2023–24 – Parole Board Queensland Government Bodies Report\npdf\n2022–23 Parole Board Queensland Annual Report\npdf\n Source: `pages/annual-reports-index.html (https://corrections.qld.gov.au/about/annual-report/)`\n- Office of the Commissioner\nPhone:\n07 3565 7818\nLevel 21, 69 Ann Street, Brisbane QLD 4000\nRecruitment\nPhone:\n07 3565 7252\nEmail:\nQCSRecruitment@corrections.qld.gov.au\nVictims Register\nFree call:\n1800 098 098\n(business hours 8am to 5pm excluding public holiday)\nEmail:\nvictims.register@corrections.qld.gov.au\nCustodial Operations\nPhone:\n07 3565 7310\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nSpecialist Operations Directorate\nPhone:\n07 3565 7343\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nHistorical Information enquiries\nQueensland State Archives\n(QSA) holds permanent records of enduring historical value for the Queensland Government and local governments.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n\n### Strategic Priorities\n\n- For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\n Source: `pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)`\n- Annual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report\npdf\n2022-23 QCS Annual Report\npdf\n2021-22 QCS Annual Report\npdf\n2024-25 QCS Annual Report\npdf\nParole Board Queensland government body reports\nQCS Annual Report 2023–24 – Parole Board Queensland Government Bodies Report\npdf\n2022–23 Parole Board Queensland Annual Report\npdf\n Source: `pages/annual-reports-index.html (https://corrections.qld.gov.au/about/annual-report/)`\n- Search\nHome\n/\nContact us\nContact us\nContact a Prison\nContact a Probation, parole and reporting office\nComplaints and compliments\nVictims Register Enquiries\nGeneral enquiries\nContact us\nLocating, contacting or visiting a prisoner\nTo locate a prisoner utilise the\nSearch for Prisoners\nfunction\nEmail:\nprisonerlocations@corrections.qld.gov.au\nInformation about\ncontacting a prisoner\nInformation about\nvisiting a prisoner\nOther prisoner related queries:\nStatewideOperationsCommunications@corrections.qld.gov.au\nContact details\nCorrectional centres\nCommunity Corrections district offices\nSubpoena enquiries\nStakeholder Liaison\nI want to…\nRegister details as a victim of crime to receive information about an offender who has been convicted of a violent offence\nWork for Queensland Corrective Services\nMake a compliment or complaint\nHeadquarters\nGeneral\nPhone:\n13 74 68\n69 Ann Street, Brisbane QLD 4000\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Office of the Commissioner\nPhone:\n07 3565 7818\nLevel 21, 69 Ann Street, Brisbane QLD 4000\nRecruitment\nPhone:\n07 3565 7252\nEmail:\nQCSRecruitment@corrections.qld.gov.au\nVictims Register\nFree call:\n1800 098 098\n(business hours 8am to 5pm excluding public holiday)\nEmail:\nvictims.register@corrections.qld.gov.au\nCustodial Operations\nPhone:\n07 3565 7310\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nSpecialist Operations Directorate\nPhone:\n07 3565 7343\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nHistorical Information enquiries\nQueensland State Archives\n(QSA) holds permanent records of enduring historical value for the Queensland Government and local governments.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- If you have a complaint regarding human rights or the standard of customer service relating to a prisoner or offender as defined under section 264(4) of the Public Sector Act 2022, please contact Operational Support on:\nTelephone: 07 3565 7310\nEmail:\nStatewideOperationsCommunications@Corrections.qld.gov.au\nThe Ethical Standards Assessment Unit is responsible for the assessment of allegations relating to serious misconduct or corruption involving a QCS employee.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Search\nMedia Releases\n40 years of training Queensland’s correctional officers\n24/04/2026\nRockhampton custodial officers graduate into frontline roles\n17/04/2026\nUPDATE: Prisoner located and returned to custody\n11/04/2026\nTownsville custodial correctional officers graduate into frontline roles\n07/04/2026\nCustodial officers strengthening correctional reform\n02/04/2026\nNewest Far North Queensland custodial correctional officers graduate into frontline roles\n31/03/2026\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nUPDATE: Prisoner located and returned to custody\n28/03/2026\nNewest Maryborough custodial correctional officers graduate into frontline roles\n27/03/2026\nQCS Intel Officers intercept $120,000 in illicit drugs\n23/03/2026\nRecognition for women working to make Queensland communities safer\n11/03/2026\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- 12\n>>\nMedia Responses\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nNew correctional officers committed to community safety in Far North Queensland\n09/12/2025\nMEDIA RESPONSE: Medical emergency, Brisbane Women’s Correctional Centre\n31/05/2025\nDeath in custody: Woodford Correctional Centre\n12/04/2025\nMedia response: Deaths in custody\n25/12/2024\nOfficer assaulted, Arthur Gorrie Correctional Centre\n23/07/2021\nManagement of Maximum Security Unit prisoners\n16/03/2021\nContraband stash at Palen Creek Correctional Centre\n02/03/2020\nCommunity service workers sew cool neckties for bushfire volunteers\n06/02/2020\nThe truth about televisions in prisons\n25/02/2019\nQCS Media\nPhone: 07 3565 7824 (24/7)\nEmail:\nqcsmedia@corrections.qld.gov.au\nSubscribe to our media releases\nSubscribe\n*\nindicates required\nEmail Address\n*\nRegions\nBrisbane\nCentral\nFar Northern\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- T�\u0012J\u0006��Xj��%�*�8g:&:)�7�\u00122�'��l��$�UT�pH\u000e[\u0014��\u000fԣ�\u0019����VT�F�����k9\u0010���b�?G\n�K�\u0011�Q�\n\u001eo�v9E�u|\u001e\u000f\u0017Q\u0017�,�@����L}��V�G\"\u0017GK\u0003J\u001d'\u001fC��Գ�\u000f(E��Ed�ٺBi�p� �N��2\u0006>s��\u001b�g��v\u001d]\b�q��b�ϛ��p�+��{\u0011<��\u001a�����<���-UZ�A\u000f ���t��1?\u001d�t��=�7|�\u001b�ۺ������G��s\u0017F�v�'\n��g�z��D\"�\u0018~t\u0006��f\u0004\u0001���>b�cƌ\u0019\u001b��2�]N\u000f���\u0010Y�\u0004�H�Ѫu\f�����\u00049:#�fys\u000e\u0016�\u0019�F�,��?�?��\u001c@%9��1�<���5��o�A�\u0005\u000f��\u001b��^�ť(\u0007�2]��-�� ӵ�;%�b�|d��@\u0006���R��\"8�\f�S��'\u0010J\u0007�L'M�\u0019?�\u000f^���\b���H��&]p�\u001d���q�������\u000e�ΟL}f�X����9*��رw�ܹ�r��\u00059�\\�tI.\\����p�ZW��'�޿.�]\u001by]���kr��e~��Q��x�Z��3g�2#f�\u001c���]�\u001e|~/��\u0014�A�@9�fi���҄Ti�I�n�W��!s�Jd��Å�R�Te�\u0012\u0004&ip�~�\u0019���<�]�q\u001d[q��8�R�� \u0007��\"��8%�\u0001QK\u001b�͒\u0002�:J�R@�L���\u000b��vW��o\u0016t\u0003\u0001�C\u0006�1\u0011\u000e\n\u0011�7E�\u0005�\u001b\n\u0005񊲰t|t8�}�z�����L����5f��nysg�\u0018��c]����=܈�I�\u000f�>iFz��s��\u000bH.2��>Y�f`�\u0002�`Um�\nTR���\u0014i���Uǒ��KI\\f�\u001c�\u000b�\u001e:\u001c%��\u0006Z׎���{���w\u001ePVU�\u001a_\"\"�nL^�z���\u0017c�\u0012M�X\u001e�hb���h\u0014\u0015�Mg��4��\u0017�\bC�2\u0014\u0001\u0005�6\fe�E�\u000ee�}(�)�0e��w���3��\u0019�ѳ���{�s�)����� ď�S�rLQ�is��\u0019�Y߫䬶��ٳ���s��v�+�w\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- ���3'O���W\\��I�9~�d��@\u001a��\u000b|�.2����\u0015#lK�\"v.�o�#W��ٷ���%���U��\u0005��(\u0010��k��\u0003_<�\b_|��_�\u001a\u0012�\u0018�O���݉��;d��\u0007�м\u001d+�\u0018\u0011��\n8l���\u0011�QE�\u001b5�\\��Ku ��\b�s>������S\u001c׶0Fpa`���\u00101\u0014���������S \u0005��Q\\/����Y�.RK��\"\u001d��D�z5\u0005��\no|��[�ft�\u0016��$\n%sdB-V|��\u0011�E�\u001d��\u0004�M�n�[�Y�1�b\u0016�-\n;�լ\u0007pV�V���\u0019��P�|���~��\u0017�}��\u001d�Z��\",��\u001d���Yss��D��z �\u000f_:>o\u0005��1��v�li�O�5���ͅ\u000b����L�\u0017���\u0012s��\u0001T}~�\u0001���\n���p��sі�zG�9&n�߂Z�\u000b/�\u0017]�\b�J�I6�����%,�Do��q\u001f\fu�U5�˳\u001f��ժ�?j����U@]w���T1_�-\u0012�\u000f�}�y\u0003�9\u0002p����\b�*\u0004������\u0017\u0016:�h�\u0007\u000e\u001e2{��\u0007H\u0001T��Z\u0010��e�{{\u0005�\b���k\u0010b�m�b��k�^��vh�v\u001e� �ڙ�\u001b��X\u0002��;��s^^>�\u0011I8\u0003\u0011�u�p���\u001c\u0012\u0004�����\u0014�\u0001� �\u0017�\u0012���J�:\"6�d���\u000b�\u001f�ä���񧡘��\u000eV\u001di�]�L81\u0004k�ot\u0003=�#L���B\u0002�Hh0D��\u0013\\#�,n۾\u0013͉�@�V\u0015�8=�w*k�\n�\u001a�\nox�[;�APё1Tb��Ep�|�{\u0005�e4�!��j�~�\u001f\u00040�(�B?�\b���\u0007�:a�$��\u000b\"\u001ac�\"ch�\u0013���z����A�59\"z�Lu𛛔dR�nV�{��3�\u00024L��[�vq\u0004\u0016K�z~���r���A�R[r�)�a\u0017K�*�+w|���\f�4�˻���V)|��,\u001a�7np\u0011��\u0010���\u0002rQ�\u001cIN2'\u0014��Oo�k�d���f2W�6[6e��\"Y\"\u0003s�?>\u001c���[�2��\u000e \u0001�?��bD�T\u0004\b`���\u0014�\u0013{�&���Rޯѳ��A�\u0001R\"�wx���W\u001a\u0015�-��u�zax5\u0003��\no|�]P�M��\u0016��2���O5:���\u001c q�O�\u0006*�%��CZ_���nOU�Y� ��-^M`�!�7:n3��/l۰��<�\u001c�&���@'�x��?��ɽ�Q��_��ܧ�1�S�\u001a;�]2Y��c6�W>=����ҵk�#��Lmi�u\u0013_\u0015п�׆\bۖ\u00148��ҷ�IJ���\u0017�t|�\u0007\u000f\u001e�\u0001y_\u001f\u0001�\u001d�+���=���c��u�׃\",\u0001`��|��^����ȒQO�5M���3^�*@Ҧ?�o�^�o\u0011�l5\u0018ʻ��&���&�*��JCsD��`b\u001f�g�p�Sd`��]y\u0002펪/p]�Ev�.��\u0002�7�\u001c�,�LU�\f�_��J��\u0016�\u000b�\"V܄j֜y%�\u0013����oS\u001a\u0017�z��@G��\u001fǴ��\\\u0002���7��ý8i��C�T_\u0011��2k��ˍ��j�5Ж�F�\u0017��e��\f�\u0006H�`\n�����\u001c�\u0001\bD\n�~$ms����\u0015{ƌ5�Ԅ'�aխ����{\u001e���W��\u0010u\n���D��\u0015�o��3\u0001�|g,_d�\u001e\u001c\u0005�;`_�Eؾ�{\u0003c����&f�™�\u001cɻ��\u0013�@@\u001c�y_�\u0005W\u0006����@����\n\u001b�\u001f�����\u0019�\u0007�+\u0011����\u0018EûI\u001b�;�va\np\u0011D\u0005M�\\nN6x��t ���W��w\u000f�����z�\u001c\u001a8H\u0005��둥�\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n\n## KPIs, Targets, and Where They Are At\n\n- For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\n Source: `pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)`\n- Annual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report\npdf\n2022-23 QCS Annual Report\npdf\n2021-22 QCS Annual Report\npdf\n2024-25 QCS Annual Report\npdf\nParole Board Queensland government body reports\nQCS Annual Report 2023–24 – Parole Board Queensland Government Bodies Report\npdf\n2022–23 Parole Board Queensland Annual Report\npdf\n Source: `pages/annual-reports-index.html (https://corrections.qld.gov.au/about/annual-report/)`\n- Search\nHome\n/\nContact us\nContact us\nContact a Prison\nContact a Probation, parole and reporting office\nComplaints and compliments\nVictims Register Enquiries\nGeneral enquiries\nContact us\nLocating, contacting or visiting a prisoner\nTo locate a prisoner utilise the\nSearch for Prisoners\nfunction\nEmail:\nprisonerlocations@corrections.qld.gov.au\nInformation about\ncontacting a prisoner\nInformation about\nvisiting a prisoner\nOther prisoner related queries:\nStatewideOperationsCommunications@corrections.qld.gov.au\nContact details\nCorrectional centres\nCommunity Corrections district offices\nSubpoena enquiries\nStakeholder Liaison\nI want to…\nRegister details as a victim of crime to receive information about an offender who has been convicted of a violent offence\nWork for Queensland Corrective Services\nMake a compliment or complaint\nHeadquarters\nGeneral\nPhone:\n13 74 68\n69 Ann Street, Brisbane QLD 4000\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Office of the Commissioner\nPhone:\n07 3565 7818\nLevel 21, 69 Ann Street, Brisbane QLD 4000\nRecruitment\nPhone:\n07 3565 7252\nEmail:\nQCSRecruitment@corrections.qld.gov.au\nVictims Register\nFree call:\n1800 098 098\n(business hours 8am to 5pm excluding public holiday)\nEmail:\nvictims.register@corrections.qld.gov.au\nCustodial Operations\nPhone:\n07 3565 7310\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nSpecialist Operations Directorate\nPhone:\n07 3565 7343\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nHistorical Information enquiries\nQueensland State Archives\n(QSA) holds permanent records of enduring historical value for the Queensland Government and local governments.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- If you have a complaint regarding human rights or the standard of customer service relating to a prisoner or offender as defined under section 264(4) of the Public Sector Act 2022, please contact Operational Support on:\nTelephone: 07 3565 7310\nEmail:\nStatewideOperationsCommunications@Corrections.qld.gov.au\nThe Ethical Standards Assessment Unit is responsible for the assessment of allegations relating to serious misconduct or corruption involving a QCS employee.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Search\nMedia Releases\n40 years of training Queensland’s correctional officers\n24/04/2026\nRockhampton custodial officers graduate into frontline roles\n17/04/2026\nUPDATE: Prisoner located and returned to custody\n11/04/2026\nTownsville custodial correctional officers graduate into frontline roles\n07/04/2026\nCustodial officers strengthening correctional reform\n02/04/2026\nNewest Far North Queensland custodial correctional officers graduate into frontline roles\n31/03/2026\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nUPDATE: Prisoner located and returned to custody\n28/03/2026\nNewest Maryborough custodial correctional officers graduate into frontline roles\n27/03/2026\nQCS Intel Officers intercept $120,000 in illicit drugs\n23/03/2026\nRecognition for women working to make Queensland communities safer\n11/03/2026\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- 12\n>>\nMedia Responses\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nNew correctional officers committed to community safety in Far North Queensland\n09/12/2025\nMEDIA RESPONSE: Medical emergency, Brisbane Women’s Correctional Centre\n31/05/2025\nDeath in custody: Woodford Correctional Centre\n12/04/2025\nMedia response: Deaths in custody\n25/12/2024\nOfficer assaulted, Arthur Gorrie Correctional Centre\n23/07/2021\nManagement of Maximum Security Unit prisoners\n16/03/2021\nContraband stash at Palen Creek Correctional Centre\n02/03/2020\nCommunity service workers sew cool neckties for bushfire volunteers\n06/02/2020\nThe truth about televisions in prisons\n25/02/2019\nQCS Media\nPhone: 07 3565 7824 (24/7)\nEmail:\nqcsmedia@corrections.qld.gov.au\nSubscribe to our media releases\nSubscribe\n*\nindicates required\nEmail Address\n*\nRegions\nBrisbane\nCentral\nFar Northern\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- T�\u0012J\u0006��Xj��%�*�8g:&:)�7�\u00122�'��l��$�UT�pH\u000e[\u0014��\u000fԣ�\u0019����VT�F�����k9\u0010���b�?G\n�K�\u0011�Q�\n\u001eo�v9E�u|\u001e\u000f\u0017Q\u0017�,�@����L}��V�G\"\u0017GK\u0003J\u001d'\u001fC��Գ�\u000f(E��Ed�ٺBi�p� �N��2\u0006>s��\u001b�g��v\u001d]\b�q��b�ϛ��p�+��{\u0011<��\u001a�����<���-UZ�A\u000f ���t��1?\u001d�t��=�7|�\u001b�ۺ������G��s\u0017F�v�'\n��g�z��D\"�\u0018~t\u0006��f\u0004\u0001���>b�cƌ\u0019\u001b��2�]N\u000f���\u0010Y�\u0004�H�Ѫu\f�����\u00049:#�fys\u000e\u0016�\u0019�F�,��?�?��\u001c@%9��1�<���5��o�A�\u0005\u000f��\u001b��^�ť(\u0007�2]��-�� ӵ�;%�b�|d��@\u0006���R��\"8�\f�S��'\u0010J\u0007�L'M�\u0019?�\u000f^���\b���H��&]p�\u001d���q�������\u000e�ΟL}f�X����9*��رw�ܹ�r��\u00059�\\�tI.\\����p�ZW��'�޿.�]\u001by]���kr��e~��Q��x�Z��3g�2#f�\u001c���]�\u001e|~/��\u0014�A�@9�fi���҄Ti�I�n�W��!s�Jd��Å�R�Te�\u0012\u0004&ip�~�\u0019���<�]�q\u001d[q��8�R�� \u0007��\"��8%�\u0001QK\u001b�͒\u0002�:J�R@�L���\u000b��vW��o\u0016t\u0003\u0001�C\u0006�1\u0011\u000e\n\u0011�7E�\u0005�\u001b\n\u0005񊲰t|t8�}�z�����L����5f��nysg�\u0018��c]����=܈�I�\u000f�>iFz��s��\u000bH.2��>Y�f`�\u0002�`Um�\nTR���\u0014i���Uǒ��KI\\f�\u001c�\u000b�\u001e:\u001c%��\u0006Z׎���{���w\u001ePVU�\u001a_\"\"�nL^�z���\u0017c�\u0012M�X\u001e�hb���h\u0014\u0015�Mg��4��\u0017�\bC�2\u0014\u0001\u0005�6\fe�E�\u000ee�}(�)�0e��w���3��\u0019�ѳ���{�s�)����� ď�S�rLQ�is��\u0019�Y߫䬶��ٳ���s��v�+�w\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- ���3'O���W\\��I�9~�d��@\u001a��\u000b|�.2����\u0015#lK�\"v.�o�#W��ٷ���%���U��\u0005��(\u0010��k��\u0003_<�\b_|��_�\u001a\u0012�\u0018�O���݉��;d��\u0007�м\u001d+�\u0018\u0011��\n8l���\u0011�QE�\u001b5�\\��Ku ��\b�s>������S\u001c׶0Fpa`���\u00101\u0014���������S \u0005��Q\\/����Y�.RK��\"\u001d��D�z5\u0005��\no|��[�ft�\u0016��$\n%sdB-V|��\u0011�E�\u001d��\u0004�M�n�[�Y�1�b\u0016�-\n;�լ\u0007pV�V���\u0019��P�|���~��\u0017�}��\u001d�Z��\",��\u001d���Yss��D��z �\u000f_:>o\u0005��1��v�li�O�5���ͅ\u000b����L�\u0017���\u0012s��\u0001T}~�\u0001���\n���p��sі�zG�9&n�߂Z�\u000b/�\u0017]�\b�J�I6�����%,�Do��q\u001f\fu�U5�˳\u001f��ժ�?j����U@]w���T1_�-\u0012�\u000f�}�y\u0003�9\u0002p����\b�*\u0004������\u0017\u0016:�h�\u0007\u000e\u001e2{��\u0007H\u0001T��Z\u0010��e�{{\u0005�\b���k\u0010b�m�b��k�^��vh�v\u001e� �ڙ�\u001b��X\u0002��;��s^^>�\u0011I8\u0003\u0011�u�p���\u001c\u0012\u0004�����\u0014�\u0001� �\u0017�\u0012���J�:\"6�d���\u000b�\u001f�ä���񧡘��\u000eV\u001di�]�L81\u0004k�ot\u0003=�#L���B\u0002�Hh0D��\u0013\\#�,n۾\u0013͉�@�V\u0015�8=�w*k�\n�\u001a�\nox�[;�APё1Tb��Ep�|�{\u0005�e4�!��j�~�\u001f\u00040�(�B?�\b���\u0007�:a�$��\u000b\"\u001ac�\"ch�\u0013���z����A�59\"z�Lu𛛔dR�nV�{��3�\u00024L��[�vq\u0004\u0016K�z~���r���A�R[r�)�a\u0017K�*�+w|���\f�4�˻���V)|��,\u001a�7np\u0011��\u0010���\u0002rQ�\u001cIN2'\u0014��Oo�k�d���f2W�6[6e��\"Y\"\u0003s�?>\u001c���[�2��\u000e \u0001�?��bD�T\u0004\b`���\u0014�\u0013{�&���Rޯѳ��A�\u0001R\"�wx���W\u001a\u0015�-��u�zax5\u0003��\no|�]P�M��\u0016��2���O5:���\u001c q�O�\u0006*�%��CZ_���nOU�Y� ��-^M`�!�7:n3��/l۰��<�\u001c�&���@'�x��?��ɽ�Q��_��ܧ�1�S�\u001a;�]2Y��c6�W>=����ҵk�#��Lmi�u\u0013_\u0015п�׆\bۖ\u00148��ҷ�IJ���\u0017�t|�\u0007\u000f\u001e�\u0001y_\u001f\u0001�\u001d�+���=���c��u�׃\",\u0001`��|��^����ȒQO�5M���3^�*@Ҧ?�o�^�o\u0011�l5\u0018ʻ��&���&�*��JCsD��`b\u001f�g�p�Sd`��]y\u0002펪/p]�Ev�.��\u0002�7�\u001c�,�LU�\f�_��J��\u0016�\u000b�\"V܄j֜y%�\u0013����oS\u001a\u0017�z��@G��\u001fǴ��\\\u0002���7��ý8i��C�T_\u0011��2k��ˍ��j�5Ж�F�\u0017��e��\f�\u0006H�`\n�����\u001c�\u0001\bD\n�~$ms����\u0015{ƌ5�Ԅ'�aխ����{\u001e���W��\u0010u\n���D��\u0015�o��3\u0001�|g,_d�\u001e\u001c\u0005�;`_�Eؾ�{\u0003c����&f�™�\u001cɻ��\u0013�@@\u001c�y_�\u0005W\u0006����@����\n\u001b�\u001f�����\u0019�\u0007�+\u0011����\u0018EûI\u001b�;�va\np\u0011D\u0005M�\\nN6x��t ���W��w\u000f�����z�\u001c\u001a8H\u0005��둥�\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- ���~���k\u001e\u0005�\u0013b����w�/�KX�\u001db���m\n����{��\"Ǻ�Ϙz�{��\u001a��1���t��{\u0019��\u0005P�����v���<\u0007� \u0001\u000e��\u001d@��\u000b�\u0003n(�\u0015�)\u001d\u0002m\n\u0007b��\u0015\u001eR\u0006x>a\u0011.qi��G �X���J\u0014K-��\\=\u000b��j\u000f̧���!�'�o�\u0013%�0k��uE����k�\u001c�p��\u0004𿕐�?MNnZ��oT���_k��v�\n�I�&��l|��F��l��ē)���g�\u001d\u0012c�45\u001b-��t5q�Je���\n��]ځ�E\u0005�n�\u001cQ\u0011�`%V�x�\u001d+��U�c�{�B���g�\u0003e�B<�o\u000e���\\L_ny�~\u0010�\u0003r�}�3\u0004@�_}�R�#\f�V\u001dS+}\u0010���8�bB���C\u001d_'=Z���\u001d�U���!Q�3���\\����\u0013��#'��X���\\�U�\bA\u0002�jZ\u0018�t��x��Q����z>�mg���\u000f�\u0003~Zk����U�ӑ�cc\u0013W��o�\u0011\"��x\u0006���/=\n�v6d��sÖ�;ށ��\u0003�2@�rtĮ�eb�\"\u0004�\u0001�k�\u0006\u0006�\u0002(\u0004�@���ܾ\u0015�P0�N�\u0003�'0&}&�QV4�<\u0010ga*�\u000b�\b)͇��\\�K��� Z������*T��\u000e�)�\u0011*d��\n_pS\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- 23/03/2026\nIn\nCorrections 2030 principles\n,\nCustodial Operations\n,\nMedia Release\n,\nNorthern Region\nQCS Intel Officers intercept $120,000 in illicit drugs\nQCS Intel Officers identify attempt to smuggle contraband during prisoner visit\nMore than 100 Suboxone strips seized by officers\nOne person arrested by QPS on drug charges\nQueensland Corrective Services (QCS) Intelligence Officers have thwarted attempts to smuggle $120,000 worth of drugs into Townsville Men’s Correctional Centre.\n Source: `pages/media-releases-index__04.html (https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/)`\n- ENDS\nAudio grabs below from Townsville Correctional Complex Dog Squad Supervisor, Luke Stevens:\nQueensland Corrective Service’s zero-tolerance approach to contraband:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-1.mp3\nConsequences for illicit substances:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-2.mp3\nIntelligence officers and dog squad working together:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-3.mp3\nAbout PADD Dog Jock:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-4.mp3\n Source: `pages/media-releases-index__04.html (https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/)`\n- 12/12/2025\nIn\nCustodial Operations\n,\nMedia Release\n,\nOur people\n,\nUncategorized\nCorrectional officers commit to community safety at last graduation of 2025\nQCS celebrates last graduation of the year welcoming 47 new custodial officers, including 15 First Nations graduates\nThree experienced officers recognised for 50 years of service between them\nRecruitment open for 2026 offering a wide variety of career pathways and opportunities\nForty-seven new Custodial Correctional Officers (CCOs) marched out in front of family and friends to join the community safety frontline today (12 December) as Queensland Corrective Services celebrated its final officer graduation for the year in Brisbane.\n Source: `pages/media-releases-index__05.html (https://corrections.qld.gov.au/correctional-officers-commit-to-community-safety-at-last-graduation-of-2025/)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $120,000 | Search\nMedia Releases\n40 years of training Queensland’s correctional officers\n24/04/2026\nRockhampton custodial officers graduate into frontline roles\n17/04/2026\nUPDATE: Prisoner located and returned to custody\n11/04/2026\nTownsville custodial correctional officers graduate into frontline roles\n07/04/2026\nCustodial officers strengthening correctional reform\n02/04/2026\nNewest Far North Queensland custodial correctional officers graduate into frontli | `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)` |\n| $120,000 | 23/03/2026\nIn\nCorrections 2030 principles\n,\nCustodial Operations\n,\nMedia Release\n,\nNorthern Region\nQCS Intel Officers intercept $120,000 in illicit drugs\nQCS Intel Officers identify attempt to smuggle contraband during prisoner visit\nMore than 100 Suboxone strips seized by officers\nOne person arrested by QPS on drug charges\nQueensland Corrective Services (QCS) Intelligence Officers have thwarted attempts to smuggle $120,000 worth of drugs into To | `pages/media-releases-index__04.html (https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/)` |\n| $120,000 | Townsville Correctional Complex Dog Squad Officers and Passive Alert Drug Detection (PADD) dog Jock intercepted and searched a visitor after intel analysts identified they could allegedly be carrying more than 100 Suboxone strips, with an estimated prison value of approximately $120,000. | `pages/media-releases-index__04.html (https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/)` |\n| $120,000 | Search\nMedia Releases\n40 years of training Queensland’s correctional officers\n24/04/2026\nRockhampton custodial officers graduate into frontline roles\n17/04/2026\nUPDATE: Prisoner located and returned to custody\n11/04/2026\nTownsville custodial correctional officers graduate into frontline roles\n07/04/2026\nCustodial officers strengthening correctional reform\n02/04/2026\nNewest Far North Queensland custodial correctional officers graduate into frontli | `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)` |\n| $120,000 | 23/03/2026\nIn\nCorrections 2030 principles\n,\nCustodial Operations\n,\nMedia Release\n,\nNorthern Region\nQCS Intel Officers intercept $120,000 in illicit drugs\nQCS Intel Officers identify attempt to smuggle contraband during prisoner visit\nMore than 100 Suboxone strips seized by officers\nOne person arrested by QPS on drug charges\nQueensland Corrective Services (QCS) Intelligence Officers have thwarted attempts to smuggle $120,000 worth of drugs into To | `pages/media-releases-index__04.html (https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/)` |\n\n## Key Achievements\n\n- For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\n Source: `pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)`\n- Annual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report\npdf\n2022-23 QCS Annual Report\npdf\n2021-22 QCS Annual Report\npdf\n2024-25 QCS Annual Report\npdf\nParole Board Queensland government body reports\nQCS Annual Report 2023–24 – Parole Board Queensland Government Bodies Report\npdf\n2022–23 Parole Board Queensland Annual Report\npdf\n Source: `pages/annual-reports-index.html (https://corrections.qld.gov.au/about/annual-report/)`\n- 12\n>>\nMedia Responses\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nNew correctional officers committed to community safety in Far North Queensland\n09/12/2025\nMEDIA RESPONSE: Medical emergency, Brisbane Women’s Correctional Centre\n31/05/2025\nDeath in custody: Woodford Correctional Centre\n12/04/2025\nMedia response: Deaths in custody\n25/12/2024\nOfficer assaulted, Arthur Gorrie Correctional Centre\n23/07/2021\nManagement of Maximum Security Unit prisoners\n16/03/2021\nContraband stash at Palen Creek Correctional Centre\n02/03/2020\nCommunity service workers sew cool neckties for bushfire volunteers\n06/02/2020\nThe truth about televisions in prisons\n25/02/2019\nQCS Media\nPhone: 07 3565 7824 (24/7)\nEmail:\nqcsmedia@corrections.qld.gov.au\nSubscribe to our media releases\nSubscribe\n*\nindicates required\nEmail Address\n*\nRegions\nBrisbane\nCentral\nFar Northern\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- If you have a complaint that reaches this threshold, please contact the Ethical Standards Assessment Unit on:\nTelephone: 07 3565 7985\nEmail:\nESGcomplaints@corrections.qld.gov.au\nLast updated: 1 December 2025\nSearch\nClose\nFont Resize\nA-\nA+\nContrast\nChoose color\nblack\nwhite\ngreen\nblue\nred\norange\nyellow\nnavi\nUnderline links\nHighlight Links\nClear\nInvert Colors\nClose\nAccessibility by WAH\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Search\nHome\n/\nContact us\nContact us\nContact a Prison\nContact a Probation, parole and reporting office\nComplaints and compliments\nVictims Register Enquiries\nGeneral enquiries\nContact us\nLocating, contacting or visiting a prisoner\nTo locate a prisoner utilise the\nSearch for Prisoners\nfunction\nEmail:\nprisonerlocations@corrections.qld.gov.au\nInformation about\ncontacting a prisoner\nInformation about\nvisiting a prisoner\nOther prisoner related queries:\nStatewideOperationsCommunications@corrections.qld.gov.au\nContact details\nCorrectional centres\nCommunity Corrections district offices\nSubpoena enquiries\nStakeholder Liaison\nI want to…\nRegister details as a victim of crime to receive information about an offender who has been convicted of a violent offence\nWork for Queensland Corrective Services\nMake a compliment or complaint\nHeadquarters\nGeneral\nPhone:\n13 74 68\n69 Ann Street, Brisbane QLD 4000\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Office of the Commissioner\nPhone:\n07 3565 7818\nLevel 21, 69 Ann Street, Brisbane QLD 4000\nRecruitment\nPhone:\n07 3565 7252\nEmail:\nQCSRecruitment@corrections.qld.gov.au\nVictims Register\nFree call:\n1800 098 098\n(business hours 8am to 5pm excluding public holiday)\nEmail:\nvictims.register@corrections.qld.gov.au\nCustodial Operations\nPhone:\n07 3565 7310\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nSpecialist Operations Directorate\nPhone:\n07 3565 7343\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nHistorical Information enquiries\nQueensland State Archives\n(QSA) holds permanent records of enduring historical value for the Queensland Government and local governments.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- If you have a complaint regarding human rights or the standard of customer service relating to a prisoner or offender as defined under section 264(4) of the Public Sector Act 2022, please contact Operational Support on:\nTelephone: 07 3565 7310\nEmail:\nStatewideOperationsCommunications@Corrections.qld.gov.au\nThe Ethical Standards Assessment Unit is responsible for the assessment of allegations relating to serious misconduct or corruption involving a QCS employee.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Search\nMedia Releases\n40 years of training Queensland’s correctional officers\n24/04/2026\nRockhampton custodial officers graduate into frontline roles\n17/04/2026\nUPDATE: Prisoner located and returned to custody\n11/04/2026\nTownsville custodial correctional officers graduate into frontline roles\n07/04/2026\nCustodial officers strengthening correctional reform\n02/04/2026\nNewest Far North Queensland custodial correctional officers graduate into frontline roles\n31/03/2026\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nUPDATE: Prisoner located and returned to custody\n28/03/2026\nNewest Maryborough custodial correctional officers graduate into frontline roles\n27/03/2026\nQCS Intel Officers intercept $120,000 in illicit drugs\n23/03/2026\nRecognition for women working to make Queensland communities safer\n11/03/2026\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- T�\u0012J\u0006��Xj��%�*�8g:&:)�7�\u00122�'��l��$�UT�pH\u000e[\u0014��\u000fԣ�\u0019����VT�F�����k9\u0010���b�?G\n�K�\u0011�Q�\n\u001eo�v9E�u|\u001e\u000f\u0017Q\u0017�,�@����L}��V�G\"\u0017GK\u0003J\u001d'\u001fC��Գ�\u000f(E��Ed�ٺBi�p� �N��2\u0006>s��\u001b�g��v\u001d]\b�q��b�ϛ��p�+��{\u0011<��\u001a�����<���-UZ�A\u000f ���t��1?\u001d�t��=�7|�\u001b�ۺ������G��s\u0017F�v�'\n��g�z��D\"�\u0018~t\u0006��f\u0004\u0001���>b�cƌ\u0019\u001b��2�]N\u000f���\u0010Y�\u0004�H�Ѫu\f�����\u00049:#�fys\u000e\u0016�\u0019�F�,��?�?��\u001c@%9��1�<���5��o�A�\u0005\u000f��\u001b��^�ť(\u0007�2]��-�� ӵ�;%�b�|d��@\u0006���R��\"8�\f�S��'\u0010J\u0007�L'M�\u0019?�\u000f^���\b���H��&]p�\u001d���q�������\u000e�ΟL}f�X����9*��رw�ܹ�r��\u00059�\\�tI.\\����p�ZW��'�޿.�]\u001by]���kr��e~��Q��x�Z��3g�2#f�\u001c���]�\u001e|~/��\u0014�A�@9�fi���҄Ti�I�n�W��!s�Jd��Å�R�Te�\u0012\u0004&ip�~�\u0019���<�]�q\u001d[q��8�R�� \u0007��\"��8%�\u0001QK\u001b�͒\u0002�:J�R@�L���\u000b��vW��o\u0016t\u0003\u0001�C\u0006�1\u0011\u000e\n\u0011�7E�\u0005�\u001b\n\u0005񊲰t|t8�}�z�����L����5f��nysg�\u0018��c]����=܈�I�\u000f�>iFz��s��\u000bH.2��>Y�f`�\u0002�`Um�\nTR���\u0014i���Uǒ��KI\\f�\u001c�\u000b�\u001e:\u001c%��\u0006Z׎���{���w\u001ePVU�\u001a_\"\"�nL^�z���\u0017c�\u0012M�X\u001e�hb���h\u0014\u0015�Mg��4��\u0017�\bC�2\u0014\u0001\u0005�6\fe�E�\u000ee�}(�)�0e��w���3��\u0019�ѳ���{�s�)����� ď�S�rLQ�is��\u0019�Y߫䬶��ٳ���s��v�+�w\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- ���3'O���W\\��I�9~�d��@\u001a��\u000b|�.2����\u0015#lK�\"v.�o�#W��ٷ���%���U��\u0005��(\u0010��k��\u0003_<�\b_|��_�\u001a\u0012�\u0018�O���݉��;d��\u0007�м\u001d+�\u0018\u0011��\n8l���\u0011�QE�\u001b5�\\��Ku ��\b�s>������S\u001c׶0Fpa`���\u00101\u0014���������S \u0005��Q\\/����Y�.RK��\"\u001d��D�z5\u0005��\no|��[�ft�\u0016��$\n%sdB-V|��\u0011�E�\u001d��\u0004�M�n�[�Y�1�b\u0016�-\n;�լ\u0007pV�V���\u0019��P�|���~��\u0017�}��\u001d�Z��\",��\u001d���Yss��D��z �\u000f_:>o\u0005��1��v�li�O�5���ͅ\u000b����L�\u0017���\u0012s��\u0001T}~�\u0001���\n���p��sі�zG�9&n�߂Z�\u000b/�\u0017]�\b�J�I6�����%,�Do��q\u001f\fu�U5�˳\u001f��ժ�?j����U@]w���T1_�-\u0012�\u000f�}�y\u0003�9\u0002p����\b�*\u0004������\u0017\u0016:�h�\u0007\u000e\u001e2{��\u0007H\u0001T��Z\u0010��e�{{\u0005�\b���k\u0010b�m�b��k�^��vh�v\u001e� �ڙ�\u001b��X\u0002��;��s^^>�\u0011I8\u0003\u0011�u�p���\u001c\u0012\u0004�����\u0014�\u0001� �\u0017�\u0012���J�:\"6�d���\u000b�\u001f�ä���񧡘��\u000eV\u001di�]�L81\u0004k�ot\u0003=�#L���B\u0002�Hh0D��\u0013\\#�,n۾\u0013͉�@�V\u0015�8=�w*k�\n�\u001a�\nox�[;�APё1Tb��Ep�|�{\u0005�e4�!��j�~�\u001f\u00040�(�B?�\b���\u0007�:a�$��\u000b\"\u001ac�\"ch�\u0013���z����A�59\"z�Lu𛛔dR�nV�{��3�\u00024L��[�vq\u0004\u0016K�z~���r���A�R[r�)�a\u0017K�*�+w|���\f�4�˻���V)|��,\u001a�7np\u0011��\u0010���\u0002rQ�\u001cIN2'\u0014��Oo�k�d���f2W�6[6e��\"Y\"\u0003s�?>\u001c���[�2��\u000e \u0001�?��bD�T\u0004\b`���\u0014�\u0013{�&���Rޯѳ��A�\u0001R\"�wx���W\u001a\u0015�-��u�zax5\u0003��\no|�]P�M��\u0016��2���O5:���\u001c q�O�\u0006*�%��CZ_���nOU�Y� ��-^M`�!�7:n3��/l۰��<�\u001c�&���@'�x��?��ɽ�Q��_��ܧ�1�S�\u001a;�]2Y��c6�W>=����ҵk�#��Lmi�u\u0013_\u0015п�׆\bۖ\u00148��ҷ�IJ���\u0017�t|�\u0007\u000f\u001e�\u0001y_\u001f\u0001�\u001d�+���=���c��u�׃\",\u0001`��|��^����ȒQO�5M���3^�*@Ҧ?�o�^�o\u0011�l5\u0018ʻ��&���&�*��JCsD��`b\u001f�g�p�Sd`��]y\u0002펪/p]�Ev�.��\u0002�7�\u001c�,�LU�\f�_��J��\u0016�\u000b�\"V܄j֜y%�\u0013����oS\u001a\u0017�z��@G��\u001fǴ��\\\u0002���7��ý8i��C�T_\u0011��2k��ˍ��j�5Ж�F�\u0017��e��\f�\u0006H�`\n�����\u001c�\u0001\bD\n�~$ms����\u0015{ƌ5�Ԅ'�aխ����{\u001e���W��\u0010u\n���D��\u0015�o��3\u0001�|g,_d�\u001e\u001c\u0005�;`_�Eؾ�{\u0003c����&f�™�\u001cɻ��\u0013�@@\u001c�y_�\u0005W\u0006����@����\n\u001b�\u001f�����\u0019�\u0007�+\u0011����\u0018EûI\u001b�;�va\np\u0011D\u0005M�\\nN6x��t ���W��w\u000f�����z�\u001c\u001a8H\u0005��둥�\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- ���~���k\u001e\u0005�\u0013b����w�/�KX�\u001db���m\n����{��\"Ǻ�Ϙz�{��\u001a��1���t��{\u0019��\u0005P�����v���<\u0007� \u0001\u000e��\u001d@��\u000b�\u0003n(�\u0015�)\u001d\u0002m\n\u0007b��\u0015\u001eR\u0006x>a\u0011.qi��G �X���J\u0014K-��\\=\u000b��j\u000f̧���!�'�o�\u0013%�0k��uE����k�\u001c�p��\u0004𿕐�?MNnZ��oT���_k��v�\n�I�&��l|��F��l��ē)���g�\u001d\u0012c�45\u001b-��t5q�Je���\n��]ځ�E\u0005�n�\u001cQ\u0011�`%V�x�\u001d+��U�c�{�B���g�\u0003e�B<�o\u000e���\\L_ny�~\u0010�\u0003r�}�3\u0004@�_}�R�#\f�V\u001dS+}\u0010���8�bB���C\u001d_'=Z���\u001d�U���!Q�3���\\����\u0013��#'��X���\\�U�\bA\u0002�jZ\u0018�t��x��Q����z>�mg���\u000f�\u0003~Zk����U�ӑ�cc\u0013W��o�\u0011\"��x\u0006���/=\n�v6d��sÖ�;ށ��\u0003�2@�rtĮ�eb�\"\u0004�\u0001�k�\u0006\u0006�\u0002(\u0004�@���ܾ\u0015�P0�N�\u0003�'0&}&�QV4�<\u0010ga*�\u000b�\b)͇��\\�K��� Z������*T��\u000e�)�\u0011*d��\n_pS\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n\n## Key Issues, Risks, and Recommendations\n\n- For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\n Source: `pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)`\n- Annual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report\npdf\n2022-23 QCS Annual Report\npdf\n2021-22 QCS Annual Report\npdf\n2024-25 QCS Annual Report\npdf\nParole Board Queensland government body reports\nQCS Annual Report 2023–24 – Parole Board Queensland Government Bodies Report\npdf\n2022–23 Parole Board Queensland Annual Report\npdf\n Source: `pages/annual-reports-index.html (https://corrections.qld.gov.au/about/annual-report/)`\n- Search\nHome\n/\nContact us\nContact us\nContact a Prison\nContact a Probation, parole and reporting office\nComplaints and compliments\nVictims Register Enquiries\nGeneral enquiries\nContact us\nLocating, contacting or visiting a prisoner\nTo locate a prisoner utilise the\nSearch for Prisoners\nfunction\nEmail:\nprisonerlocations@corrections.qld.gov.au\nInformation about\ncontacting a prisoner\nInformation about\nvisiting a prisoner\nOther prisoner related queries:\nStatewideOperationsCommunications@corrections.qld.gov.au\nContact details\nCorrectional centres\nCommunity Corrections district offices\nSubpoena enquiries\nStakeholder Liaison\nI want to…\nRegister details as a victim of crime to receive information about an offender who has been convicted of a violent offence\nWork for Queensland Corrective Services\nMake a compliment or complaint\nHeadquarters\nGeneral\nPhone:\n13 74 68\n69 Ann Street, Brisbane QLD 4000\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Office of the Commissioner\nPhone:\n07 3565 7818\nLevel 21, 69 Ann Street, Brisbane QLD 4000\nRecruitment\nPhone:\n07 3565 7252\nEmail:\nQCSRecruitment@corrections.qld.gov.au\nVictims Register\nFree call:\n1800 098 098\n(business hours 8am to 5pm excluding public holiday)\nEmail:\nvictims.register@corrections.qld.gov.au\nCustodial Operations\nPhone:\n07 3565 7310\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nSpecialist Operations Directorate\nPhone:\n07 3565 7343\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nHistorical Information enquiries\nQueensland State Archives\n(QSA) holds permanent records of enduring historical value for the Queensland Government and local governments.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- If you have a complaint regarding human rights or the standard of customer service relating to a prisoner or offender as defined under section 264(4) of the Public Sector Act 2022, please contact Operational Support on:\nTelephone: 07 3565 7310\nEmail:\nStatewideOperationsCommunications@Corrections.qld.gov.au\nThe Ethical Standards Assessment Unit is responsible for the assessment of allegations relating to serious misconduct or corruption involving a QCS employee.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- Search\nMedia Releases\n40 years of training Queensland’s correctional officers\n24/04/2026\nRockhampton custodial officers graduate into frontline roles\n17/04/2026\nUPDATE: Prisoner located and returned to custody\n11/04/2026\nTownsville custodial correctional officers graduate into frontline roles\n07/04/2026\nCustodial officers strengthening correctional reform\n02/04/2026\nNewest Far North Queensland custodial correctional officers graduate into frontline roles\n31/03/2026\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nUPDATE: Prisoner located and returned to custody\n28/03/2026\nNewest Maryborough custodial correctional officers graduate into frontline roles\n27/03/2026\nQCS Intel Officers intercept $120,000 in illicit drugs\n23/03/2026\nRecognition for women working to make Queensland communities safer\n11/03/2026\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- 12\n>>\nMedia Responses\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nNew correctional officers committed to community safety in Far North Queensland\n09/12/2025\nMEDIA RESPONSE: Medical emergency, Brisbane Women’s Correctional Centre\n31/05/2025\nDeath in custody: Woodford Correctional Centre\n12/04/2025\nMedia response: Deaths in custody\n25/12/2024\nOfficer assaulted, Arthur Gorrie Correctional Centre\n23/07/2021\nManagement of Maximum Security Unit prisoners\n16/03/2021\nContraband stash at Palen Creek Correctional Centre\n02/03/2020\nCommunity service workers sew cool neckties for bushfire volunteers\n06/02/2020\nThe truth about televisions in prisons\n25/02/2019\nQCS Media\nPhone: 07 3565 7824 (24/7)\nEmail:\nqcsmedia@corrections.qld.gov.au\nSubscribe to our media releases\nSubscribe\n*\nindicates required\nEmail Address\n*\nRegions\nBrisbane\nCentral\nFar Northern\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- T�\u0012J\u0006��Xj��%�*�8g:&:)�7�\u00122�'��l��$�UT�pH\u000e[\u0014��\u000fԣ�\u0019����VT�F�����k9\u0010���b�?G\n�K�\u0011�Q�\n\u001eo�v9E�u|\u001e\u000f\u0017Q\u0017�,�@����L}��V�G\"\u0017GK\u0003J\u001d'\u001fC��Գ�\u000f(E��Ed�ٺBi�p� �N��2\u0006>s��\u001b�g��v\u001d]\b�q��b�ϛ��p�+��{\u0011<��\u001a�����<���-UZ�A\u000f ���t��1?\u001d�t��=�7|�\u001b�ۺ������G��s\u0017F�v�'\n��g�z��D\"�\u0018~t\u0006��f\u0004\u0001���>b�cƌ\u0019\u001b��2�]N\u000f���\u0010Y�\u0004�H�Ѫu\f�����\u00049:#�fys\u000e\u0016�\u0019�F�,��?�?��\u001c@%9��1�<���5��o�A�\u0005\u000f��\u001b��^�ť(\u0007�2]��-�� ӵ�;%�b�|d��@\u0006���R��\"8�\f�S��'\u0010J\u0007�L'M�\u0019?�\u000f^���\b���H��&]p�\u001d���q�������\u000e�ΟL}f�X����9*��رw�ܹ�r��\u00059�\\�tI.\\����p�ZW��'�޿.�]\u001by]���kr��e~��Q��x�Z��3g�2#f�\u001c���]�\u001e|~/��\u0014�A�@9�fi���҄Ti�I�n�W��!s�Jd��Å�R�Te�\u0012\u0004&ip�~�\u0019���<�]�q\u001d[q��8�R�� \u0007��\"��8%�\u0001QK\u001b�͒\u0002�:J�R@�L���\u000b��vW��o\u0016t\u0003\u0001�C\u0006�1\u0011\u000e\n\u0011�7E�\u0005�\u001b\n\u0005񊲰t|t8�}�z�����L����5f��nysg�\u0018��c]����=܈�I�\u000f�>iFz��s��\u000bH.2��>Y�f`�\u0002�`Um�\nTR���\u0014i���Uǒ��KI\\f�\u001c�\u000b�\u001e:\u001c%��\u0006Z׎���{���w\u001ePVU�\u001a_\"\"�nL^�z���\u0017c�\u0012M�X\u001e�hb���h\u0014\u0015�Mg��4��\u0017�\bC�2\u0014\u0001\u0005�6\fe�E�\u000ee�}(�)�0e��w���3��\u0019�ѳ���{�s�)����� ď�S�rLQ�is��\u0019�Y߫䬶��ٳ���s��v�+�w\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- ���3'O���W\\��I�9~�d��@\u001a��\u000b|�.2����\u0015#lK�\"v.�o�#W��ٷ���%���U��\u0005��(\u0010��k��\u0003_<�\b_|��_�\u001a\u0012�\u0018�O���݉��;d��\u0007�м\u001d+�\u0018\u0011��\n8l���\u0011�QE�\u001b5�\\��Ku ��\b�s>������S\u001c׶0Fpa`���\u00101\u0014���������S \u0005��Q\\/����Y�.RK��\"\u001d��D�z5\u0005��\no|��[�ft�\u0016��$\n%sdB-V|��\u0011�E�\u001d��\u0004�M�n�[�Y�1�b\u0016�-\n;�լ\u0007pV�V���\u0019��P�|���~��\u0017�}��\u001d�Z��\",��\u001d���Yss��D��z �\u000f_:>o\u0005��1��v�li�O�5���ͅ\u000b����L�\u0017���\u0012s��\u0001T}~�\u0001���\n���p��sі�zG�9&n�߂Z�\u000b/�\u0017]�\b�J�I6�����%,�Do��q\u001f\fu�U5�˳\u001f��ժ�?j����U@]w���T1_�-\u0012�\u000f�}�y\u0003�9\u0002p����\b�*\u0004������\u0017\u0016:�h�\u0007\u000e\u001e2{��\u0007H\u0001T��Z\u0010��e�{{\u0005�\b���k\u0010b�m�b��k�^��vh�v\u001e� �ڙ�\u001b��X\u0002��;��s^^>�\u0011I8\u0003\u0011�u�p���\u001c\u0012\u0004�����\u0014�\u0001� �\u0017�\u0012���J�:\"6�d���\u000b�\u001f�ä���񧡘��\u000eV\u001di�]�L81\u0004k�ot\u0003=�#L���B\u0002�Hh0D��\u0013\\#�,n۾\u0013͉�@�V\u0015�8=�w*k�\n�\u001a�\nox�[;�APё1Tb��Ep�|�{\u0005�e4�!��j�~�\u001f\u00040�(�B?�\b���\u0007�:a�$��\u000b\"\u001ac�\"ch�\u0013���z����A�59\"z�Lu𛛔dR�nV�{��3�\u00024L��[�vq\u0004\u0016K�z~���r���A�R[r�)�a\u0017K�*�+w|���\f�4�˻���V)|��,\u001a�7np\u0011��\u0010���\u0002rQ�\u001cIN2'\u0014��Oo�k�d���f2W�6[6e��\"Y\"\u0003s�?>\u001c���[�2��\u000e \u0001�?��bD�T\u0004\b`���\u0014�\u0013{�&���Rޯѳ��A�\u0001R\"�wx���W\u001a\u0015�-��u�zax5\u0003��\no|�]P�M��\u0016��2���O5:���\u001c q�O�\u0006*�%��CZ_���nOU�Y� ��-^M`�!�7:n3��/l۰��<�\u001c�&���@'�x��?��ɽ�Q��_��ܧ�1�S�\u001a;�]2Y��c6�W>=����ҵk�#��Lmi�u\u0013_\u0015п�׆\bۖ\u00148��ҷ�IJ���\u0017�t|�\u0007\u000f\u001e�\u0001y_\u001f\u0001�\u001d�+���=���c��u�׃\",\u0001`��|��^����ȒQO�5M���3^�*@Ҧ?�o�^�o\u0011�l5\u0018ʻ��&���&�*��JCsD��`b\u001f�g�p�Sd`��]y\u0002펪/p]�Ev�.��\u0002�7�\u001c�,�LU�\f�_��J��\u0016�\u000b�\"V܄j֜y%�\u0013����oS\u001a\u0017�z��@G��\u001fǴ��\\\u0002���7��ý8i��C�T_\u0011��2k��ˍ��j�5Ж�F�\u0017��e��\f�\u0006H�`\n�����\u001c�\u0001\bD\n�~$ms����\u0015{ƌ5�Ԅ'�aխ����{\u001e���W��\u0010u\n���D��\u0015�o��3\u0001�|g,_d�\u001e\u001c\u0005�;`_�Eؾ�{\u0003c����&f�™�\u001cɻ��\u0013�@@\u001c�y_�\u0005W\u0006����@����\n\u001b�\u001f�����\u0019�\u0007�+\u0011����\u0018EûI\u001b�;�va\np\u0011D\u0005M�\\nN6x��t ���W��w\u000f�����z�\u001c\u001a8H\u0005��둥�\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- ���~���k\u001e\u0005�\u0013b����w�/�KX�\u001db���m\n����{��\"Ǻ�Ϙz�{��\u001a��1���t��{\u0019��\u0005P�����v���<\u0007� \u0001\u000e��\u001d@��\u000b�\u0003n(�\u0015�)\u001d\u0002m\n\u0007b��\u0015\u001eR\u0006x>a\u0011.qi��G �X���J\u0014K-��\\=\u000b��j\u000f̧���!�'�o�\u0013%�0k��uE����k�\u001c�p��\u0004𿕐�?MNnZ��oT���_k��v�\n�I�&��l|��F��l��ē)���g�\u001d\u0012c�45\u001b-��t5q�Je���\n��]ځ�E\u0005�n�\u001cQ\u0011�`%V�x�\u001d+��U�c�{�B���g�\u0003e�B<�o\u000e���\\L_ny�~\u0010�\u0003r�}�3\u0004@�_}�R�#\f�V\u001dS+}\u0010���8�bB���C\u001d_'=Z���\u001d�U���!Q�3���\\����\u0013��#'��X���\\�U�\bA\u0002�jZ\u0018�t��x��Q����z>�mg���\u000f�\u0003~Zk����U�ӑ�cc\u0013W��o�\u0011\"��x\u0006���/=\n�v6d��sÖ�;ށ��\u0003�2@�rtĮ�eb�\"\u0004�\u0001�k�\u0006\u0006�\u0002(\u0004�@���ܾ\u0015�P0�N�\u0003�'0&}&�QV4�<\u0010ga*�\u000b�\b)͇��\\�K��� Z������*T��\u000e�)�\u0011*d��\n_pS\n Source: `pages/media-releases-index__03.html (https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png)`\n- 23/03/2026\nIn\nCorrections 2030 principles\n,\nCustodial Operations\n,\nMedia Release\n,\nNorthern Region\nQCS Intel Officers intercept $120,000 in illicit drugs\nQCS Intel Officers identify attempt to smuggle contraband during prisoner visit\nMore than 100 Suboxone strips seized by officers\nOne person arrested by QPS on drug charges\nQueensland Corrective Services (QCS) Intelligence Officers have thwarted attempts to smuggle $120,000 worth of drugs into Townsville Men’s Correctional Centre.\n Source: `pages/media-releases-index__04.html (https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/)`\n- ENDS\nAudio grabs below from Townsville Correctional Complex Dog Squad Supervisor, Luke Stevens:\nQueensland Corrective Service’s zero-tolerance approach to contraband:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-1.mp3\nConsequences for illicit substances:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-2.mp3\nIntelligence officers and dog squad working together:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-3.mp3\nAbout PADD Dog Jock:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-4.mp3\n Source: `pages/media-releases-index__04.html (https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/)`\n- 12/12/2025\nIn\nCustodial Operations\n,\nMedia Release\n,\nOur people\n,\nUncategorized\nCorrectional officers commit to community safety at last graduation of 2025\nQCS celebrates last graduation of the year welcoming 47 new custodial officers, including 15 First Nations graduates\nThree experienced officers recognised for 50 years of service between them\nRecruitment open for 2026 offering a wide variety of career pathways and opportunities\nForty-seven new Custodial Correctional Officers (CCOs) marched out in front of family and friends to join the community safety frontline today (12 December) as Queensland Corrective Services celebrated its final officer graduation for the year in Brisbane.\n Source: `pages/media-releases-index__05.html (https://corrections.qld.gov.au/correctional-officers-commit-to-community-safety-at-last-graduation-of-2025/)`\n\n## Corporate Values and Operating Culture\n\n- For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\n Source: `pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)`\n- Office of the Commissioner\nPhone:\n07 3565 7818\nLevel 21, 69 Ann Street, Brisbane QLD 4000\nRecruitment\nPhone:\n07 3565 7252\nEmail:\nQCSRecruitment@corrections.qld.gov.au\nVictims Register\nFree call:\n1800 098 098\n(business hours 8am to 5pm excluding public holiday)\nEmail:\nvictims.register@corrections.qld.gov.au\nCustodial Operations\nPhone:\n07 3565 7310\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nSpecialist Operations Directorate\nPhone:\n07 3565 7343\nLevel 16, 69 Ann Street, Brisbane QLD 4000\nHistorical Information enquiries\nQueensland State Archives\n(QSA) holds permanent records of enduring historical value for the Queensland Government and local governments.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- If you have a complaint regarding human rights or the standard of customer service relating to a prisoner or offender as defined under section 264(4) of the Public Sector Act 2022, please contact Operational Support on:\nTelephone: 07 3565 7310\nEmail:\nStatewideOperationsCommunications@Corrections.qld.gov.au\nThe Ethical Standards Assessment Unit is responsible for the assessment of allegations relating to serious misconduct or corruption involving a QCS employee.\n Source: `pages/contact.html (https://corrections.qld.gov.au/contact-us/)`\n- 12\n>>\nMedia Responses\nNewest Townsville custodial correctional officers graduate into frontline roles\n31/03/2026\nNew correctional officers committed to community safety in Far North Queensland\n09/12/2025\nMEDIA RESPONSE: Medical emergency, Brisbane Women’s Correctional Centre\n31/05/2025\nDeath in custody: Woodford Correctional Centre\n12/04/2025\nMedia response: Deaths in custody\n25/12/2024\nOfficer assaulted, Arthur Gorrie Correctional Centre\n23/07/2021\nManagement of Maximum Security Unit prisoners\n16/03/2021\nContraband stash at Palen Creek Correctional Centre\n02/03/2020\nCommunity service workers sew cool neckties for bushfire volunteers\n06/02/2020\nThe truth about televisions in prisons\n25/02/2019\nQCS Media\nPhone: 07 3565 7824 (24/7)\nEmail:\nqcsmedia@corrections.qld.gov.au\nSubscribe to our media releases\nSubscribe\n*\nindicates required\nEmail Address\n*\nRegions\nBrisbane\nCentral\nFar Northern\n Source: `pages/media-releases-index.html (https://corrections.qld.gov.au/media/)`\n- ENDS\nAudio grabs below from Townsville Correctional Complex Dog Squad Supervisor, Luke Stevens:\nQueensland Corrective Service’s zero-tolerance approach to contraband:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-1.mp3\nConsequences for illicit substances:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-2.mp3\nIntelligence officers and dog squad working together:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-3.mp3\nAbout PADD Dog Jock:\nhttps://corrections.qld.gov.au/wp-content/uploads/2026/03/AUDIO-GRAB-4.mp3\n Source: `pages/media-releases-index__04.html (https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/)`\n- 12/12/2025\nIn\nCustodial Operations\n,\nMedia Release\n,\nOur people\n,\nUncategorized\nCorrectional officers commit to community safety at last graduation of 2025\nQCS celebrates last graduation of the year welcoming 47 new custodial officers, including 15 First Nations graduates\nThree experienced officers recognised for 50 years of service between them\nRecruitment open for 2026 offering a wide variety of career pathways and opportunities\nForty-seven new Custodial Correctional Officers (CCOs) marched out in front of family and friends to join the community safety frontline today (12 December) as Queensland Corrective Services celebrated its final officer graduation for the year in Brisbane.\n Source: `pages/media-releases-index__05.html (https://corrections.qld.gov.au/correctional-officers-commit-to-community-safety-at-last-graduation-of-2025/)`\n- Search\nHome\n/\nDocuments\n/\nPublications\nDocuments\nApproved Forms\nData and Research\nPublications\nProcedures\nCustodial operations practice directives\nPolitical Activities Policies\nPrisoner accommodation capacity definitions\nRelevant persons\nVolunteer service\nReviews and reports\nStrategies and action plans\nPublications\nAnnual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report\n Source: `pages/publications-index.html (https://corrections.qld.gov.au/documents/publications/)`\n- Representing the Minister for Corrective Services Laura Gerber MP, the Member for Lockyer Jim McDonald MP congratulated the graduating officers for their dedication community safety.\n“Queensland’s Custodial Correctional Officers play an important role protecting the community and holding offenders to account,” Mr McDonald said.\n“These new graduates will soon be working to ensure the security of our prisons and safety in our communities.\n“I congratulate them for their hard work and wish them the very best as they step into their new roles.”\nQCS Commissioner Paul Stewart APM congratulated the new officers on their commitment to community safety and welcomed them to QCS.\n“Our officers are our greatest asset, and we are strengthening our numbers to deliver reform and rehabilitation that will mean less crime, fewer victims and safer communities,” Commissioner Stewart said.\n Source: `pages/media-releases-index__05.html (https://corrections.qld.gov.au/correctional-officers-commit-to-community-safety-at-last-graduation-of-2025/)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `pages/about.html` - pages - https://corrections.qld.gov.au/about-queensland-corrective-services/\n- `pages/announcements-index.html` - pages - https://corrections.qld.gov.au/legal-statements/copyright/\n- `pages/announcements-index__11.html` - pages - https://corrections.qld.gov.au/legal-statements/\n- `pages/annual-reports-index.html` - pages - https://corrections.qld.gov.au/about/annual-report/\n- `pages/contact.html` - pages - https://corrections.qld.gov.au/contact-us/\n- `pages/homepage.html` - pages - https://corrections.qld.gov.au/\n- `pages/media-releases-index.html` - pages - https://corrections.qld.gov.au/media/\n- `pages/media-releases-index__03.html` - pages - https://corrections.qld.gov.au/wp-content/uploads/2023/08/cropped-favicon.png\n- `pages/media-releases-index__04.html` - pages - https://corrections.qld.gov.au/qcs-intel-officers-intercept-120000-in-illicit-drugs/\n- `pages/media-releases-index__05.html` - pages - https://corrections.qld.gov.au/correctional-officers-commit-to-community-safety-at-last-graduation-of-2025/\n- `pages/media-releases-index__06.html` - pages - https://corrections.qld.gov.au/legal-statements/copyright/\n- `pages/media-releases-index__07.html` - pages - https://corrections.qld.gov.au/legal-statements/disclaimer/\n- `pages/media-releases-index__08.html` - pages - https://corrections.qld.gov.au/legal-statements/privacy/\n- `pages/ministers.html` - pages - https://corrections.qld.gov.au/about-queensland-corrective-services/our-minister/\n- `pages/news-latest.html` - pages - https://corrections.qld.gov.au/corrections-news/\n- `pages/publications-index.html` - pages - https://corrections.qld.gov.au/documents/publications/\n- `pages/reforms-index.html` - pages - https://corrections.qld.gov.au/custodial-officers-strengthening-correctional-reform/\n- `pages/reforms-index__00.html` - pages - https://corrections.qld.gov.au/custodial-officers-strengthening-correctional-reform/\n- `pages/reviews-index.html` - pages - https://corrections.qld.gov.au/documents/reviews-and-reports/\n- `pages/strategies-index.html` - pages - https://corrections.qld.gov.au/wp-content/themes/stockholm/framework/modules/icons/font-awesome/css/font-awesome.min.css?ver=6.9.4\n- `pages/structure.html` - pages - https://corrections.qld.gov.au/about-queensland-corrective-services/qcs-organisational-chart/\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Queensland Corrective Services - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:36:47.444816+00:00\n**Entity ID**: S-QLD-011\n**Jurisdiction**: Queensland\n**Portfolio**: Corrective Services\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 21\n- Unique legislation references found: 19\n\n| Type | Count |\n|---|---:|\n| Act | 16 |\n| Regulation | 3 |\n\n## Legislation References\n\n### Corrective Services Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.qld.gov.au/search?query=Corrective+Services+Act+2006\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- isoners and offenders are provided with appropriate classification, supervision and access to programs, education and vocational training to maximise their chance of successful reintegration into society.\nLegislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instrume\n Source: `pages/about.html`\n- legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive P\n Source: `pages/about.html`\n- f Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Respo\n Source: `pages/about.html`\n\n### Public Service Act 2008\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.qld.gov.au/search?query=Public+Service+Act+2008\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- ation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1-\n Source: `pages/about.html`\n- delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInfor\n Source: `pages/about.html`\n- hibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations relating to powers of a corrective services officer provided for in legislation:\nInstrument of Limitation of Corrective Services Officers’ Powers\nFor a\n Source: `pages/about.html`\n\n### Corrective Services Regulation 2017\n\n**Type**: Regulation\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Corrective+Services+Regulation+2017\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- vided with appropriate classification, supervision and access to programs, education and vocational training to maximise their chance of successful reintegration into society.\nLegislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exer\n Source: `pages/about.html`\n\n### Information Privacy Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.qld.gov.au/search?query=Information+Privacy+Act+2009\n\n**Sources**:\n- `pages/about.html`\n- `pages/media-releases-index__08.html`\n\n**Evidence contexts**:\n- 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations relating to powers of a correcti\n Source: `pages/about.html`\n- Our Minister\nPrison locations\nContact us\nContact a Prison\nContact a Probation, parole and reporting office\nComplaints and compliments\nVictims Register Enquiries\nGeneral enquiries\nPrivacy\nThe Queensland Government manages personal information in line with the\nInformation Privacy Act 2009\n.\nWe collect and manage your personal information as described on this page, unless stated otherwise. ‘Personal information’ may include your name, address, phone number, email address, age, gender, your employer, and your position title.\nInformation we may r\n Source: `pages/media-releases-index__08.html`\n\n### Acts) Bail Act 1980\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Acts%29+Bail+Act+1980\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- gations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Ac\n Source: `pages/about.html`\n\n### Child Protection (Offender Reporting and Offender Prohibition Order) Act 2004\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Child+Protection+%28Offender+Reporting+and+Offender+Prohibition+Order%29+Act+2004\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\n Source: `pages/about.html`\n\n### Child Protection Act 1999\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Child+Protection+Act+1999\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- pproval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sente\n Source: `pages/about.html`\n\n### Community Based Sentences (Interstate Transfer) Act 2020\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Community+Based+Sentences+%28Interstate+Transfer%29+Act+2020\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- onal training to maximise their chance of successful reintegration into society.\nLegislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exercise powers provided for in legislation.\nFor delegations relating to powers of the Minist\n Source: `pages/about.html`\n\n### Community Based Sentences (Interstate Transfer) Regulation 2021\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Community+Based+Sentences+%28Interstate+Transfer%29+Regulation+2021\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- tegration into society.\nLegislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exercise powers provided for in legislation.\nFor delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Mini\n Source: `pages/about.html`\n\n### Dangerous Prisoners (Sexual Offenders) Act 2003\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Dangerous+Prisoners+%28Sexual+Offenders%29+Act+2003\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- Schedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act\n Source: `pages/about.html`\n\n### Family Responsibilities Commission Act 2008\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Family+Responsibilities+Commission+Act+2008\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- ces Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations rel\n Source: `pages/about.html`\n\n### Mental Health Act 2016\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Mental+Health+Act+2016\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- s)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations relating to powers of a corrective services officer pro\n Source: `pages/about.html`\n\n### Parole Orders Transfer Act 1984\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Parole+Orders+Transfer+Act+1984\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- n, supervision and access to programs, education and vocational training to maximise their chance of successful reintegration into society.\nLegislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exercise powers provided for in legi\n Source: `pages/about.html`\n\n### Penalties and Sentences Act 1992\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Penalties+and+Sentences+Act+1992\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations relating to powers of a corrective services officer provided for in legislation:\nInstrum\n Source: `pages/about.html`\n\n### Penalties and Sentences Regulation 2015\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Penalties+and+Sentences+Regulation+2015\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- ion (Offender Reporting and Offender Prohibition Order) Act 2004\nDangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations relating to powers of a corrective services officer provided for in legislation:\nInstrument of Limitation of Corrective Services\n Source: `pages/about.html`\n\n### Public Sector Act 2022\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Public+Sector+Act+2022\n\n**Sources**:\n- `pages/contact.html`\n\n**Evidence contexts**:\n- ion of the QCS complaints management function and oversight of the human rights element of complaints. If you have a complaint regarding human rights or the standard of customer service relating to a prisoner or offender as defined under section 264(4) of the Public Sector Act 2022, please contact Operational Support on:\nTelephone: 07 3565 7310\nEmail:\nStatewideOperationsCommunications@Corrections.qld.gov.au\nThe Ethical Standards Assessment Unit is responsible for the assessment of allegations relating to serious misconduct or corruption\n Source: `pages/contact.html`\n\n### Public Trustee Act 1978\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Public+Trustee+Act+1978\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- Dangerous Prisoners (Sexual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations relating to powers of a corrective services officer provided for in legislation:\nInstrument of Limitation of Corrective Services Officers’ Powers\nFor a search requiring the rem\n Source: `pages/about.html`\n\n### Right to Information Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Right+to+Information+Act+2009\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- xual Offenders) Act 2003\nEvidence Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations relating to powers of a corrective services officer provided for in legislation:\nInstrument of Limitation of Corrective Services Officers’ Powers\nFor a search requiring the removal of clothing of prisoners:\n Source: `pages/about.html`\n\n### State Penalties Enforcement Act 1999\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=State+Penalties+Enforcement+Act+1999\n\n**Sources**:\n- `pages/about.html`\n\n**Evidence contexts**:\n- nce Act 1977\nFamily Responsibilities Commission Act 2008\nInformation Privacy Act 2009\nMental Health Act 2016\nPenalties and Sentences Act 1992\nPenalties and Sentences Regulation 2015\nPublic Service Act 2008\nPublic Trustee Act 1978\nRight to Information Act 2009\nState Penalties Enforcement Act 1999\nFor limitations relating to powers of a corrective services officer provided for in legislation:\nInstrument of Limitation of Corrective Services Officers’ Powers\nFor a search requiring the removal of clothing of prisoners:\nDirection for a Search of Prisoners\n Source: `pages/about.html`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/announcements-index__11.html` (page)\n- `pages/annual-reports-index.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/media-releases-index.html` (page)\n- `pages/media-releases-index__03.html` (page)\n- `pages/media-releases-index__04.html` (page)\n- `pages/media-releases-index__05.html` (page)\n- `pages/media-releases-index__06.html` (page)\n- `pages/media-releases-index__07.html` (page)\n- `pages/media-releases-index__08.html` (page)\n- `pages/ministers.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/publications-index.html` (page)\n- `pages/reforms-index.html` (page)\n- `pages/reforms-index__00.html` (page)\n- `pages/reviews-index.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/structure.html` (page)", "global_initiatives_md": null, "strategy": null, "ideas": [ { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "Search\nHome\n/\nDocuments\n/\nPublications\nDocuments\nApproved Forms\nData and Research\nPublications\nProcedures\nCustodial operations practice directives\nPolitical Activities Policies\nPrisoner accommodation capacity definitions\nRelevant persons\nVolunteer service\nReviews and reports\nStrategies and action plans\nPublications\nAnnual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/publications-index.html (https://corrections.qld.gov.au/documents/publications/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "Search\nHome\n/\nDocuments\n/\nPublications\nDocuments\nApproved Forms\nData and Research\nPublications\nProcedures\nCustodial operations practice directives\nPolitical Activities Policies\nPrisoner accommodation capacity definitions\nRelevant persons\nVolunteer service\nReviews and reports\nStrategies and action plans\nPublications\nAnnual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "pages/publications-index.html (https://corrections.qld.gov.au/documents/publications/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Legislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exercise powers provided for in legislation.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Legislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exercise powers provided for in legislation.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "Legislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exercise powers provided for in legislation.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "Legislation\nQCS administers the following legislation:\nCorrective Services Act 2006\nCorrective Services Regulation 2017\nParole Orders Transfer Act 1984\nCommunity Based Sentences (Interstate Transfer) Act 2020\nCommunity Based Sentences (Interstate Transfer) Regulation 2021\nDelegations, limitations, authorisations and directions\nThese instruments indicate positions that may exercise powers provided for in legislation.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "For delegations relating to powers of the Minister provided for in legislation:\nInstrument of Delegation of Minister’s Powers\nInstrument of Sub-Delegation of Minister’s Powers by the Commissioner for Corrections\nFor delegations relating to powers of the chief executive provided for in legislation (Including powers under the Corrective Services Act 2006 and Public Service Act 2008; the Department of Community Safety’s (DCS) human resource delegations, DCS’s financial and travel delegations, and DCS’s approval authority (Financial) for Queensland Shared Services):\nInstrument of Delegation of Chief Executive Powers\nIncluding:\nSchedule 1- Powers under the\nCorrective Services Act 2006\nSchedule 2 –\nPublic Service Act 2008\n(powers under other Acts)\nBail Act 1980\nChild Protection Act 1999\nChild Protection (Offender Reporting and Offender Prohibition Order) Act 2004", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "pages/about.html (https://corrections.qld.gov.au/about-queensland-corrective-services/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Case Processing", "scale": "small", "title": "Triage queue for stuck or ageing cases", "idea": "Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.", "quote": "If you have a complaint regarding human rights or the standard of customer service relating to a prisoner or offender as defined under section 264(4) of the Public Sector Act 2022, please contact Operational Support on:\nTelephone: 07 3565 7310\nEmail:\nStatewideOperationsCommunications@Corrections.qld.gov.au\nThe Ethical Standards Assessment Unit is responsible for the assessment of allegations relating to serious misconduct or corruption involving a QCS employee.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "pages/contact.html (https://corrections.qld.gov.au/contact-us/)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Case Processing", "scale": "large", "title": "End-to-end case processing redesign", "idea": "Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.", "quote": "If you have a complaint regarding human rights or the standard of customer service relating to a prisoner or offender as defined under section 264(4) of the Public Sector Act 2022, please contact Operational Support on:\nTelephone: 07 3565 7310\nEmail:\nStatewideOperationsCommunications@Corrections.qld.gov.au\nThe Ethical Standards Assessment Unit is responsible for the assessment of allegations relating to serious misconduct or corruption involving a QCS employee.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Applicants / case officers", "source": "pages/contact.html (https://corrections.qld.gov.au/contact-us/)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "S-QLD-011", "entity_name": "Queensland Corrective Services", "folder_name": "Queensland-Corrective-Services", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "Search\nHome\n/\nDocuments\n/\nPublications\nDocuments\nApproved Forms\nData and Research\nPublications\nProcedures\nCustodial operations practice directives\nPolitical Activities Policies\nPrisoner accommodation capacity definitions\nRelevant persons\nVolunteer service\nReviews and reports\nStrategies and action plans\nPublications\nAnnual reports\nAnnual Client Complaints Reports\nQCS Annual Client Complaints Report 2024-25\npdf\nQCS Annual Client Complaints Report 2023-24\npdf\nQCS Annual Client Complaints Report 2022-23\npdf\n2021-22 Annual Client Complaint Report\npdf\n2020-21 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2019-20 Annual Client Complaints Report - Queensland Corrective Services\npdf\n2018-19 Annual Client Complaints Report – Queensland Corrective Services\npdf\n2017-18 Annual Client Complaints Report - Queensland Corrective Services\npdf\nAnnual Report\n2023–24 QCS Annual Report", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "pages/publications-index.html (https://corrections.qld.gov.au/documents/publications/)", "implementation": [ 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