{ "entity_id": "QLD-Queensland-Rail", "folder": "Queensland-Rail", "name": "Queensland Rail", "type": "Government-Owned Corporation", "jurisdiction": "QLD", "portfolio": "Transport", "website": "https://www.queenslandrail.com.au/", "data_status": "partial", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 1, "n_kpi_targets": 2, "n_kpi_results": 2, "n_outcomes": 1, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "Queensland Rail has been connecting communities across our vast state for more than 150 years. We connect various industries to ports, and support millions of customers to connect with jobs, education, essential services and their communities, every single day.", "official_site_url": "https://www.queenslandrail.com.au/", "source_documents": [ { "type": "strategie", "title": "Reconciliation Action Plan (RAP)", "url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "period": null, "confidence": "medium" } ], "purpose": { "text": "Queensland Rail has been connecting communities across our vast state for more than 150 years. We connect various industries to ports, and support millions of customers to connect with jobs, education, essential services and their communities, every single day.", "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": 6, "source_deep_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=6" }, "vision": { "text": "Queensland Rail is committed to connecting in a meaningful way with First Nations communities and people on our collective reconciliation journey. By branching out our networks, we will build deeper relationships with, and respect for, First Nations peoples, using rail to create opportunities and share the message of reconciliation across connected communities to build unity and generate more equitable outcomes.", "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": 7, "source_deep_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7" }, "strategic_priorities": [ { "title": "Engaging with local communities and forging partnerships with Aboriginal and Torres Strait Islander businesses, to culti", "description": "Engaging with local communities and forging partnerships with Aboriginal and Torres Strait Islander businesses, to cultivate authentic and respectful relationships across our state", "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": 7, "source_deep_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7" }, { "title": "Demonstrating respect for Aboriginal and Torres Strait Islander peoples, cultures and communities, in all aspects of our", "description": "Demonstrating respect for Aboriginal and Torres Strait Islander peoples, cultures and communities, in all aspects of our business.", "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": 7, "source_deep_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7" }, { "title": "Creating opportunities for Aboriginal and Torres Strait Islander peoples via an accessible employment strategy that deli", "description": "Creating opportunities for Aboriginal and Torres Strait Islander peoples via an accessible employment strategy that delivers improved recruitment, retention and professional development to build a more inclusive Queensland Rail for the future.", "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": 7, "source_deep_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7" } ], "values": [ { "name": "relationships", "description": "", "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": null }, { "name": "respect", "description": "", "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": null }, { "name": "opportunities", "description": "", "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Reconciliation", "description": "Queensland Rail’s commitment to reconciliation is to build deeper relationships with, and respect for, First Nations peoples, using rail to create opportunities and share the message of reconciliation across connected communities to build unity and generate more equitable outcomes.", "activities": [ "Engaging with local communities", "Demonstrating respect", "Creating opportunities" ], "source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "source_page": 7, "source_deep_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7" } ], "performance_measures": [ { "code": "KPI001", "measure": "Procurement spend with Aboriginal and/or Torres Strait Islander businesses", "target": "1.5%", "latest_result": "1%", "status": "Partially achieved", "target_source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "target_source_page": 11, "result_source_url": "", "result_source_page": 11 }, { "code": "KPI002", "measure": "Percentage of employees identifying as Aboriginal and/or Torres Strait Islander", "target": "3%", "latest_result": "3%", "status": "Achieved", "target_source_url": "https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf", "target_source_page": 11, "result_source_url": "", "result_source_page": 11 } ], "document_alignment_terms": { "must_support": [ "Queensland Rail has been connecting communities across our vast state for more than 150 years. We connect various industries to ports, and support millions of customers to connect ", "Queensland Rail is committed to connecting in a meaningful way with First Nations communities and people on our collective reconciliation journey. By branching out our networks, we", "Engaging with local communities and forging partnerships with Aboriginal and Torres Strait Islander businesses, to cultivate authentic and respectful relationships across our state", "Demonstrating respect for Aboriginal and Torres Strait Islander peoples, cultures and communities, in all aspects of our business.", "Creating opportunities for Aboriginal and Torres Strait Islander peoples via an accessible employment strategy that delivers improved recruitment, retention and professional development to build a more inclusive Queensland Rail for the future." ], "watch_terms": [ "Procurement spend with Aboriginal and/or Torres Strait Islander businesses", "Percentage of employees identifying as Aboriginal and/or Torres Strait Islander" ], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "strategy_brief_md": "# Queensland Rail — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Corporate Plan**: [2025-26](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)\n\n## Vision\n\n> Queensland Rail is committed to connecting in a meaningful way with First Nations communities and people on our collective reconciliation journey. By branching out our networks, we will build deeper relationships with, and respect for, First Nations peoples, using rail to create opportunities and share the message of reconciliation across connected communities to build unity and generate more equitable outcomes. [[CP p.7](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7)]\n\n## Our purpose / purposes\n\n> Queensland Rail has been connecting communities across our vast state for more than 150 years. We connect various industries to ports, and support millions of customers to connect with jobs, education, essential services and their communities, every single day. [[CP p.6](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=6)]\n\n## How we deliver\n\n> To turn intent into action and support First Nations colleagues and communities, we have developed this RAP using the pillars of relationships, respect and opportunities. [[CP p.6](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=6)]\n\n## Government priorities for this department\n\n- Engaging with local communities and forging partnerships with Aboriginal and Torres Strait Islander businesses, to cultivate authentic and respectful relationships across our state [[CP p.7](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7)]\n- Demonstrating respect for Aboriginal and Torres Strait Islander peoples, cultures and communities, in all aspects of our business. [[CP p.7](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7)]\n- Creating opportunities for Aboriginal and Torres Strait Islander peoples via an accessible employment strategy that delivers improved recruitment, retention and professional development to build a more inclusive Queensland Rail for the future. [[CP p.7](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7)]\n\n## Outcomes\n\n### Outcome 1: Reconciliation\nQueensland Rail’s commitment to reconciliation is to build deeper relationships with, and respect for, First Nations peoples, using rail to create opportunities and share the message of reconciliation across connected communities to build unity and generate more equitable outcomes. [[CP p.7](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=7)]\n\n**Key activities:**\n- Engaging with local communities\n- Demonstrating respect\n- Creating opportunities\n\n## Values and principles\n\n_null_\n\n- relationships\n- respect\n- opportunities\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| KPI001 | Procurement spend with Aboriginal and/or Torres Strait Islander businesses | 1.5% | [CP p.11](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=11) |\n| KPI002 | Percentage of employees identifying as Aboriginal and/or Torres Strait Islander | 3% | [CP p.11](https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf#page=11) |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| KPI001 | Procurement spend with Aboriginal and/or Torres Strait Islander businesses | 1% | Partially achieved | AR p.11 |\n| KPI002 | Percentage of employees identifying as Aboriginal and/or Torres Strait Islander | 3% | Achieved | AR p.11 |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Queensland Rail - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:52:05.105932+00:00\n**Entity ID**: QLD-Queensland-Rail\n**Entity type**: Government-Owned Corporation\n**Jurisdiction**: QLD\n**Portfolio**: Transport\n**Website**: https://www.queenslandrail.com.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| pages | 10 |\n| strategies | 1 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 2]\nContents\nAcknowledgment 1\nAbout the artist and artwork 2\nMessage from Reconciliation Australia CEO 3\nMessage from Queensland Rail CEO 4\nOur vision for reconciliation 5\nOur business 6\nOur RAP 8\nRAP Working Group 8\nOur RAP journey 10\nCase studies 12\nRelationships 14\nRespect 16\nOpportunities 18\nGovernance 20\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 18,19,20]\nhe purpose and significance February 2025 RAP Chair\nbehind cultural protocols, including Acknowledgement of\nCountry and Welcome to Country protocols.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nInnovate\nReconciliation\nAction Plan\nMarch 2024 – March 2026\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- By investigating and understanding the integral role it plays across its sphere of\ninfluence, Queensland Rail will create dynamic reconciliation outcomes, supported\nby and aligned with its business objectives.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n\n### Role and Functions\n\n- Deliverables Timeline Responsibility\nCirculate Reconciliation Australia’s NRW resources May and June 2024, 2025 Manager Capability,\nand reconciliation materials to our staff.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- By embarking on a journey Islander cultures, histories, knowledge and rights through cultural learning.\nof learning, understanding, and ensuring respect\nis at the centre of what we do, we are laying the Deliverables Timeline Responsibility\ngroundwork to reconciliation and a better future\nConduct a review of cultural learning needs within December 2024 Manager Capability,\nfor all Queenslanders.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nInnovate\nReconciliation\nAction Plan\nMarch 2024 – March 2026\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 2]\nContents\nAcknowledgment 1\nAbout the artist and artwork 2\nMessage from Reconciliation Australia CEO 3\nMessage from Queensland Rail CEO 4\nOur vision for reconciliation 5\nOur business 6\nOur RAP 8\nRAP Working Group 8\nOur RAP journey 10\nCase studies 12\nRelationships 14\nRespect 16\nOpportunities 18\nGovernance 20\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- In recent years, we’ve taken steps to connect with Mount Larcom area.\npeoples and other Australians,\nFirst Nations communities and build greater awareness\n• Hi-Vis shirts featuring ‘Bloodlines’ artwork, a design\nof their connection to, and custodianship of the lands our • role model within and outside of our industry our\nby Wiradjuri, Wotjobaluk, Yuin and Gumbaynggirr man\nnetwork runs across. corporate social responsibilities with sustainable\nLuke Penrith, are added to Queensland Rail’s uniform\nand tangible outcomes or First Nations peoples, and\ncatalogue.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Encourage and support staff and senior leaders to 27 May – 3 June 2024, 2025 RAP Chair\nparticipate in at least one external event to recognise\nand celebrate NRW.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n\n### Strategic Priorities\n\n- Deliverables Timeline Responsibility\nCirculate Reconciliation Australia’s NRW resources May and June 2024, 2025 Manager Capability,\nand reconciliation materials to our staff.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nInnovate\nReconciliation\nAction Plan\nMarch 2024 – March 2026\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 2]\nContents\nAcknowledgment 1\nAbout the artist and artwork 2\nMessage from Reconciliation Australia CEO 3\nMessage from Queensland Rail CEO 4\nOur vision for reconciliation 5\nOur business 6\nOur RAP 8\nRAP Working Group 8\nOur RAP journey 10\nCase studies 12\nRelationships 14\nRespect 16\nOpportunities 18\nGovernance 20\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Encourage and support staff and senior leaders to 27 May – 3 June 2024, 2025 RAP Chair\nparticipate in at least one external event to recognise\nand celebrate NRW.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- 27 May – 3 June 2024, 2025 RAP Chair\nRegister all our NRW events on Reconciliation Australia’s May 2024, 2025 RAP Chair\nwebsite at reconciliation.org.au/national-reconciliation-week\n14\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Deliverables Timeline Responsibility\nDevelop and implement a staff engagement strategy to raise Develop: March 2024 Manager Strategic\nawareness of reconciliation across our workforce.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Deliverables Timeline Responsibility\nIncrease staff’s understanding of the purpose and significance February 2025 RAP Chair\nbehind cultural protocols, including Acknowledgement of\nCountry and Welcome to Country protocols.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 18,19,20]\nhe purpose and significance February 2025 RAP Chair\nbehind cultural protocols, including Acknowledgement of\nCountry and Welcome to Country protocols.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 20,21,22,23,24]\nselection practices to ensure they December 2024 Senior Manager\nare inclusive and supportive of Aboriginal and Torres Strait Recruitment, Remuneration\nIslander peoples, and do not create a barrier for Aboriginal and Organisational Design\nand Torres Strait Islander people to join Queensland Rail.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Deliverables Timeline Responsibility\nSupport employees to take up the option to work 26 January January 2025, Senior Manager\nand substitute the public holiday for a different date, January 2026 Employee Relations\nin agreement with the business.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- March 2024 RAP Chair\nEngage our senior leaders and other staff in the delivery July 2024, January RAP Chair\nof RAP commitments. and July 2025\nDefine and maintain appropriate systems to track, March 2024 RAP Chair\nmeasure and report on RAP commitments.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Procurement and Contracts\nImplement and monitor progress against a KPI that 1.5% June 2024, 2025 Senior Manager\nof Queensland Rail’s procurement spend in with Aboriginal Procurement and Contracts\nand Torres Strait Islander businesses\nMaintain Supply Nation membership and promote to July 2024, 2025 Senior Manager\nrelevant internal stakeholders.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 13]\nNGR train crossing bridge over Brisbane River\n2022 2023\n• Queensland Rail’s First Nations polo shirts are • Queensland Rail confirms commitment to\ndesigned, developed and delivered. reconciliation via the launch of the Innovate RAP.\n• Badges featuring the Aboriginal and Torres Strait • Procurement KPI increased to 1.5 per cent of\nIslander flags are created and made available to procurement spend with Aboriginal and/or\nall employees.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nInnovate\nReconciliation\nAction Plan\nMarch 2024 – March 2026\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 2]\nContents\nAcknowledgment 1\nAbout the artist and artwork 2\nMessage from Reconciliation Australia CEO 3\nMessage from Queensland Rail CEO 4\nOur vision for reconciliation 5\nOur business 6\nOur RAP 8\nRAP Working Group 8\nOur RAP journey 10\nCase studies 12\nRelationships 14\nRespect 16\nOpportunities 18\nGovernance 20\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Encourage and support staff and senior leaders to 27 May – 3 June 2024, 2025 RAP Chair\nparticipate in at least one external event to recognise\nand celebrate NRW.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- 27 May – 3 June 2024, 2025 RAP Chair\nRegister all our NRW events on Reconciliation Australia’s May 2024, 2025 RAP Chair\nwebsite at reconciliation.org.au/national-reconciliation-week\n14\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 18,19,20]\nhe purpose and significance February 2025 RAP Chair\nbehind cultural protocols, including Acknowledgement of\nCountry and Welcome to Country protocols.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 20,21,22,23,24]\nselection practices to ensure they December 2024 Senior Manager\nare inclusive and supportive of Aboriginal and Torres Strait Recruitment, Remuneration\nIslander peoples, and do not create a barrier for Aboriginal and Organisational Design\nand Torres Strait Islander people to join Queensland Rail.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Report RAP progress to all staff and senior leaders March, June, September, Manager Strategic\nquarterly. and December 2024, 2025 Communications\nPublicly report our RAP achievements, challenges and November 2024, 2025 Executive Officer\nlearnings, annually.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- hެ��k�0\u0014\u0007�E����C�S)��BW(�4�\u001dJ i�CX�Gp\u000f�����ٰo�1�_�F�G\u0016�FN�CN٥rT�ȧ\u0012�Q������N�\u0006q\u0011����\u0010�R����\u001a���cv���l;�P\u0012���D\u000eEJ3�À5Y\u0007Q���nIXSt��K�f��Ԟ5dw}��~����_/\u001f6O�]��o�m���rW\u000f�o�v�\u0003 \u001c���\nH5�+\u0012�ڬ��n�-\u0016���c\u0002�{jnV�^ٶ�����t�����p~�87��}����|ol���\u0005<��(�@6{\u0011l�(\u0010� /ͪ?��������6#����/}?\u001c۟\u001f�,۶���\u0007G�qx̡�����q�\u0007�4���9d\u001c\u001asd\"�Q��~r�'�\u0001&�mIj\u0016\u001c[�T�\u0004\b�\u0017���4���\u001a1�\u001fkt�&\u0011$Yh\u001c\u0011�\b\f4iv�U\u0001�#M�Z\u00058g�\u0017Ѩ��\u0013��D�\u0001�c��\u001a ����B\u0013\f��p���5V\u00028�5SK�\u0004\u0001��էF\u00180ƁF��\u0004+\u0002\u001cǚ�E@\u0014�~ Ϛ�9\u000f4<�Ɗ��fj\u0011\b^!��+-'\b8\\i4�Fʻ��W��\u0003�M��\nendstream\nendobj\n1517 0 obj\n<\n>stream\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- h޴X[oSG\u0010�O�Gx�xwf�\bE\nA\u0004-QBՇ\u0014Y&9@DdG�Sʟo����%N\u001c\u001f\u001b��d����3;{\u001c�l�q���\u000e�3\u0016.\u000b�UV�\f\u0005%�p�Bx�C\u0012\"�P�� 1\n�L$\u0016\"��U`1�\u0004U�I\"��3�������`S��)`�V�\u0003���`uN���%\u0005\b3)�T�\u001c[0��?\u0016zY`l��\u0003 \u0005���B�9DE@G�E(0'�Ϡ#\u0005}\u0006���\u0019�9B;�/b\u000b;�(Q$;�ǒ \u001c�J��\u001b�1B\u0005P\u0012Y\u0006�H-p Tз�P5�\u0015Pj\u000bYP�>�3��R�\u001cH�\u0019�����\u000e�5\u0013tĨX��\u0013td�o�#�$\u0014t\u0014\u0012[\u0018:J\u0012\u001d�\fW�@�dF��\u0004\u0001\u0017 S<�`X\u0003�H\u001d��U�@e��ٰ'�\u0006\u0017P�/R��&\u0005:\u0002�\u000e\u000f\u001d�z\u000f\u001dщ\u000e��\u0018D�����{�H\u001a?\u000f\u001d)�\u000el\u0010�N�AG��\nБ5�\u0001:�oH7�':\u0002t\u0014��`{�b_\b�4VP�$\u001e\u0016��\u00030�d�2��I��&�5[p���\u0005E�s��x/���T�T\f�1H�\"�#�gБI�E���\u0019t\u0014\u0016)ɚ`�\n�+�� �z Q��5Di�`qYĤjB�d�}u�kW���z�;\u0004�\u0013�wAQg��\n�n\u0013j�O�Fm1)u|�߽\u0018�ު2�2�fY?#Œ����\u0011���f��n�%�#hF�$��d?��U�%;ռ�\u0017^��عZ/�s��\u0015�P���~l�\u001f[��\u0016���~l܏����~l����e��˂(\u000bRA\u000b1u/��Q���jǧ�i!�\u001bM�cZ$�;��cZ��;��cZ$��Z�E\n�[˴H��$�˴����i)yy\u001dS^J]Z˴���\u0011�Ki[\u001b�T:k#��\n�������|ܾn�?��l��������f*=�ݗ[$F����A��v�\u0018̼���\n�\f\u000f���_��:R�q��\u001e=�?l�w�\u0012\u00176(1~��\u0017��ګ����/U��#H#\u001b�\u001e\u0019K��~ԫF���|¤����\u0013�<}~�������\u0016G��Y{5�È�uq\"{\u0012c���oH���D��~�h\u0002z\u001c.\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- h޼X�n\u001bG\fͧ�c�\"ͅ�\u000b\u0010\u0018�[\u0014\u0001\\�F��$\b\u0014Ep���a�E��m\u000f9����n�\u0006�\u0007���e9�g9����&�b\\�&dk�gHg|�����\u000f�}�$��A��N�IY�'�)BfS��)1�P�q�\u0012\u0006\u000e\u0003����B �9� ���A�0\u0006I��q�\"\\I\u0018\u0004��\u0018DqG��!�Ȅ��\"2\u0007��9\u0006\f\u0010��\u001e‹]�\u000e\u0003D�I�\u00109\u0005y��)�\u0013D.>a��%��\u0001\u0003�\n\u0006�F��\u001b���\\��a�\b8Y1f\fH�#\u0006E����#\u001f��\u0003�M�H�Gd�T��'y�GdfQ!rD\n\u0004O\u001f\u0003�2�\b\f�#r,b�ȉD��\u0019\u0010J�s�* rA\f�ܐ\u0005\u0002\u0006D.(#�`�Ŝ��UT�a\u0006\u0014�K�\u0004�c�\u0018��>�1��\u0019�\u0010�\u0001#\fP!�\u0001\u00118!��\u0010��(\u0011\"+�Ȋ�pA�'D�,ƈ���\u00109� ��@\u0005*\u0016 �\u0018\u0004\u0004j�\u0007�T�D1f�����A� `r\u0016��.I�K�(�HQ@U�\u0006�N[�%Yj-$�����F�'�\u0013�#������Ē\u0018 !�����\u0004:�e�P'\u000b> �EҐXEX�\u001f['�dءD�_�O�;;�~}\u001f�,E̡J�ҕY\u0010�V�q����ŷ��n~q�X��\\mv���򏓓�������r�Y��׋�z�1�K\u0015�ݘ54�vus����zs�?w7���ū�����/��ho�\u0017W�D�\u000e/翬��oW''���}���$̲��d\u0011��\u0017�r~���~�\u001cm3tM�&ø#sudvM�&C��$�\u0005�\u000ebm5\nq�o!���low���n��S�\u000b�\u0003��}\u0004h�T��,�5��P�Jj��0���\u000b\nWۿV���f�R\b��?���cd�\u0015D�$+��b�t� �TFZo��dj2�\u0005�i~��\b����đW�\u001c��J��>oV�/����1&(\u000bJ�]�Eg�/�\u0005��nZXY.\u0007�\u001e\nK3+�\u0012��L�\u0017�����gi�\\:T\u0016�\u0004R�!U+�\u0013-{D�->_�k!K���6���w����}\u0001J\u0003��&Ӱ���mb\u001d\u0011��ܔ�ʏ(�RPs�@��\u0006�\u0018h������}���'��-��i�\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- hޜXM�\u00147\u0010�O�1�̸��!�� 9 \u0011)+�\u0006\u0011Z\u0002\"�\u0010�\u0012��$�ʞ���v��\u001cv��z.�*W�[kK9i�IKҖSg\f�H\u001aFN�\u0014�$&����喸\u0012ƒ��yMR\n#lԟ\u0003�c�s2�\u0018)�\u0001\u001e�\u0006[풊�sM%t-U��%5\u0002~��9\u000e0Z�w���?�pπ��_�� \u001c�U1�D�X.+&�E���`R0\u0001��Is�퉋��%��Hݜ��\u0005K�\n��\n�&߄\u0011�\n�\u0018\u0001��7\u0002r�=�\u0015jpʨ9a.\u0002r�6���\u0005�\f��\u001bs�\f0\u0003s��u@k��a�J좂I�`��\\�\u0012\u000b��;& �$#\u0018خ a\"�\u0011 k�2~��k\u0002d+ة��9���=�\u0006�T\u0017\u0001�f\u0007\u0004r5�@\u00047,h�\u00017�\u0019A�`\u001e�J�.RL�\u00045L| �d�\u0019�B\u00062�!=\u001cY;&\u0005O�T�|B�\u0014x���:u\u0006d��\nȞ\u0019�����#�\\\u0007�œʀ\\=�\u0006��A\u0001���\u0005��S\u0002DHG^X\u0001r\u0017�\u0001r��\nr-{L�fO��l$u\u001d�m��$P\u0006� ��0�x�p#T\n�0\u0011�w(c=U`��\u0002���Yu�\u0002ِc�\u001em������yd�\u0018���o�q\u0004c�}�}���*��<����1�5m�����H��<�p�Ǩ��q���uԆ)�e/,kB[\u0012����!����PС�\u0001'Ew�7o?�����wm����l�\n6%��o\u0018?Z�v\u0010�����/_o>�|��ˏ�����O?\n\u0007j��c�\u0017�|��>���z��.kB^\u0012\u001e�`�0B}2s\u001a6�,�(��dN\u0006s�R�8\u001c�U漸���~�\u001co\u0005�B�\u0017\u000b�C\u0016\"�Ƒ:�\u0005�\u0019�&\u000b܃�^/d�\u001b��\u001b���åG��K��t�ti������؎\u0003�քuIx\u0010�p�����acg�P�<\\\\�Eo�9^wJO�B]\u0013ʒ��\u0015�9�[,�����w}�p׌z�ѹf�`�O1{��'O>{Žo���\u001e�a\\6Z�\u001b��ֆP1��z����/WW��ht&���q� ��컉\u001c.\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $9.3 billion, 9.3 billion | [Page 8]\nOur business\nQueensland Rail has been connecting communities These services bring into focus Queensland communities\nacross our vast state for more than 150 years. and the unique experiences they have to offer to\nWe connect various industries to ports, and support Queenslanders, interstate and international visitors.\nmillions of customers to connect with jobs, education, Queensland Rail Travel is committed to partnering with\nessential ser | `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)` |\n| $3 | 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�\u0002�݃\u0003$��G�����x'��4Ç>��Ӛ��Z�jj��U,��\u0004kI$��\u0013u�T��5q�X5��sK\u001ctKR��'�%��S�x�j\u0005���dX9i�g��\u000e\u001d������%#��LqN�C��:�Z\u0006���\u0002s\u0003hh!*��`\u0003\u001d�k�\u0002`�5\u0011\u0007s�&�\nf��MǦ��r�J~*4W\u00053As\u0005^#h��<Ь5\u00072j��@s��\u0003�.a0�L�\u0004���\n4\u001b�\u001bTPw�RR�.\u000e�J�8\u0014�K�/\n�\nA�\u0015�F`Ni�tc�\u0014q��\nC�q�\u0006�3&D��\f\u0017�\u0005�am\u0011\u0007���:x����\n4����Y�7��\n�ޝ\u0019ɐa� �!7h\u0016KL���c��2��ţZ)1��p\u001f��WN,@gH\u0014\u0016d�UdY-�\f��\u001d�\u001fWwT�fuGUhV�\u001b���\u0011\u0004&�\u00045��\u0005<�\u0011\u000b��\u0005r��k�$wd�iK�٥�¹S�\u0010��B���(B�p8BJ�7���\f�Y����\n�[Sl��ً֠�ŋ��?�>� | `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)` |\n| $1 | \u0013d���tm�sW�́�\u000bh\u0012�hր����i\u001e��8\\&�yp�.\np'�$�F�؀���P�j\u0002I۰�F\u0013\u0004�R<�(�\u0015\u0003U����1'��\u0011��[���\u001a��:���me�N4���3��I5J=UmZ��U.\u0007�~R�~\u0005�0C;�$�\u0004���\u001aVa͗�龌a�V�� 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�#\u0001\fY\\B3�\u0005̰n-�`)�9��8�Z4�\u001d�5V�� | `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)` |\n| $4 | hޜXKo\u001c7\f�Oѱ�xE��( 0���\u0002.P#��)\u0002� �\u0002�݃\u0003$��G�����x'��4Ç>��Ӛ��Z�jj��U,��\u0004kI$��\u0013u�T��5q�X5��sK\u001ctKR��'�%��S�x�j\u0005���dX9i�g��\u000e\u001d������%#��LqN�C��:�Z\u0006���\u0002s\u0003hh!*��`\u0003\u001d�k�\u0002`�5\u0011\u0007s�&�\nf��MǦ��r�J~*4W\u00053As\u0005^#h��<Ь5\u00072j��@s��\u0003�.a0�L�\u0004���\n4\u001b�\u001bTPw�RR�.\u000e�J�8\u0014�K�/\n�\nA�\u0015�F`Ni�tc�\u0014q��\nC�q�\u0006�3&D��\f\u0017�\u0005�am\u0011\u0007���:x����\n4����Y�7��\n�ޝ\u0019ɐa� �!7h\u0016KL���c��2��ţZ)1��p\u001f��WN,@gH\u0014\u0016d�UdY-�\f��\u001d�\u001fWwT�fuGUhV�\u001b���\u0011\u0004&�\u00045��\u0005<�\u0011\u000b��\u0005r��k�$wd�iK�٥�¹S�\u0010��B���(B�p8BJ�7���\f�Y����\n�[Sl��ً֠�ŋ��?�>� | `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)` |\n\n## Key Achievements\n\n- Report RAP progress to all staff and senior leaders March, June, September, Manager Strategic\nquarterly. and December 2024, 2025 Communications\nPublicly report our RAP achievements, challenges and November 2024, 2025 Executive Officer\nlearnings, annually.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Procurement and Contracts\nImplement and monitor progress against a KPI that 1.5% June 2024, 2025 Senior Manager\nof Queensland Rail’s procurement spend in with Aboriginal Procurement and Contracts\nand Torres Strait Islander businesses\nMaintain Supply Nation membership and promote to July 2024, 2025 Senior Manager\nrelevant internal stakeholders.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 13]\nNGR train crossing bridge over Brisbane River\n2022 2023\n• Queensland Rail’s First Nations polo shirts are • Queensland Rail confirms commitment to\ndesigned, developed and delivered. reconciliation via the launch of the Innovate RAP.\n• Badges featuring the Aboriginal and Torres Strait • Procurement KPI increased to 1.5 per cent of\nIslander flags are created and made available to procurement spend with Aboriginal and/or\nall employees.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nInnovate\nReconciliation\nAction Plan\nMarch 2024 – March 2026\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 2]\nContents\nAcknowledgment 1\nAbout the artist and artwork 2\nMessage from Reconciliation Australia CEO 3\nMessage from Queensland Rail CEO 4\nOur vision for reconciliation 5\nOur business 6\nOur RAP 8\nRAP Working Group 8\nOur RAP journey 10\nCase studies 12\nRelationships 14\nRespect 16\nOpportunities 18\nGovernance 20\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Encourage and support staff and senior leaders to 27 May – 3 June 2024, 2025 RAP Chair\nparticipate in at least one external event to recognise\nand celebrate NRW.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- 27 May – 3 June 2024, 2025 RAP Chair\nRegister all our NRW events on Reconciliation Australia’s May 2024, 2025 RAP Chair\nwebsite at reconciliation.org.au/national-reconciliation-week\n14\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 18,19,20]\nhe purpose and significance February 2025 RAP Chair\nbehind cultural protocols, including Acknowledgement of\nCountry and Welcome to Country protocols.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 20,21,22,23,24]\nselection practices to ensure they December 2024 Senior Manager\nare inclusive and supportive of Aboriginal and Torres Strait Recruitment, Remuneration\nIslander peoples, and do not create a barrier for Aboriginal and Organisational Design\nand Torres Strait Islander people to join Queensland Rail.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- March 2024 RAP Chair\nEngage our senior leaders and other staff in the delivery July 2024, January RAP Chair\nof RAP commitments. and July 2025\nDefine and maintain appropriate systems to track, March 2024 RAP Chair\nmeasure and report on RAP commitments.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- hެ��k�0\u0014\u0007�E����C�S)��BW(�4�\u001dJ i�CX�Gp\u000f�����ٰo�1�_�F�G\u0016�FN�CN٥rT�ȧ\u0012�Q������N�\u0006q\u0011����\u0010�R����\u001a���cv���l;�P\u0012���D\u000eEJ3�À5Y\u0007Q���nIXSt��K�f��Ԟ5dw}��~����_/\u001f6O�]��o�m���rW\u000f�o�v�\u0003 \u001c���\nH5�+\u0012�ڬ��n�-\u0016���c\u0002�{jnV�^ٶ�����t�����p~�87��}����|ol���\u0005<��(�@6{\u0011l�(\u0010� /ͪ?��������6#����/}?\u001c۟\u001f�,۶���\u0007G�qx̡�����q�\u0007�4���9d\u001c\u001asd\"�Q��~r�'�\u0001&�mIj\u0016\u001c[�T�\u0004\b�\u0017���4���\u001a1�\u001fkt�&\u0011$Yh\u001c\u0011�\b\f4iv�U\u0001�#M�Z\u00058g�\u0017Ѩ��\u0013��D�\u0001�c��\u001a ����B\u0013\f��p���5V\u00028�5SK�\u0004\u0001��էF\u00180ƁF��\u0004+\u0002\u001cǚ�E@\u0014�~ Ϛ�9\u000f4<�Ɗ��fj\u0011\b^!��+-'\b8\\i4�Fʻ��W��\u0003�M��\nendstream\nendobj\n1517 0 obj\n<\n>stream\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- h޴X[oSG\u0010�O�Gx�xwf�\bE\nA\u0004-QBՇ\u0014Y&9@DdG�Sʟo����%N\u001c\u001f\u001b��d����3;{\u001c�l�q���\u000e�3\u0016.\u000b�UV�\f\u0005%�p�Bx�C\u0012\"�P�� 1\n�L$\u0016\"��U`1�\u0004U�I\"��3�������`S��)`�V�\u0003���`uN���%\u0005\b3)�T�\u001c[0��?\u0016zY`l��\u0003 \u0005���B�9DE@G�E(0'�Ϡ#\u0005}\u0006���\u0019�9B;�/b\u000b;�(Q$;�ǒ \u001c�J��\u001b�1B\u0005P\u0012Y\u0006�H-p Tз�P5�\u0015Pj\u000bYP�>�3��R�\u001cH�\u0019�����\u000e�5\u0013tĨX��\u0013td�o�#�$\u0014t\u0014\u0012[\u0018:J\u0012\u001d�\fW�@�dF��\u0004\u0001\u0017 S<�`X\u0003�H\u001d��U�@e��ٰ'�\u0006\u0017P�/R��&\u0005:\u0002�\u000e\u000f\u001d�z\u000f\u001dщ\u000e��\u0018D�����{�H\u001a?\u000f\u001d)�\u000el\u0010�N�AG��\nБ5�\u0001:�oH7�':\u0002t\u0014��`{�b_\b�4VP�$\u001e\u0016��\u00030�d�2��I��&�5[p���\u0005E�s��x/���T�T\f�1H�\"�#�gБI�E���\u0019t\u0014\u0016)ɚ`�\n�+�� �z Q��5Di�`qYĤjB�d�}u�kW���z�;\u0004�\u0013�wAQg��\n�n\u0013j�O�Fm1)u|�߽\u0018�ު2�2�fY?#Œ����\u0011���f��n�%�#hF�$��d?��U�%;ռ�\u0017^��عZ/�s��\u0015�P���~l�\u001f[��\u0016���~l܏����~l����e��˂(\u000bRA\u000b1u/��Q���jǧ�i!�\u001bM�cZ$�;��cZ��;��cZ$��Z�E\n�[˴H��$�˴����i)yy\u001dS^J]Z˴���\u0011�Ki[\u001b�T:k#��\n�������|ܾn�?��l��������f*=�ݗ[$F����A��v�\u0018̼���\n�\f\u000f���_��:R�q��\u001e=�?l�w�\u0012\u00176(1~��\u0017��ګ����/U��#H#\u001b�\u001e\u0019K��~ԫF���|¤����\u0013�<}~�������\u0016G��Y{5�È�uq\"{\u0012c���oH���D��~�h\u0002z\u001c.\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- Report RAP progress to all staff and senior leaders March, June, September, Manager Strategic\nquarterly. and December 2024, 2025 Communications\nPublicly report our RAP achievements, challenges and November 2024, 2025 Executive Officer\nlearnings, annually.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nInnovate\nReconciliation\nAction Plan\nMarch 2024 – March 2026\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 2]\nContents\nAcknowledgment 1\nAbout the artist and artwork 2\nMessage from Reconciliation Australia CEO 3\nMessage from Queensland Rail CEO 4\nOur vision for reconciliation 5\nOur business 6\nOur RAP 8\nRAP Working Group 8\nOur RAP journey 10\nCase studies 12\nRelationships 14\nRespect 16\nOpportunities 18\nGovernance 20\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Encourage and support staff and senior leaders to 27 May – 3 June 2024, 2025 RAP Chair\nparticipate in at least one external event to recognise\nand celebrate NRW.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- 27 May – 3 June 2024, 2025 RAP Chair\nRegister all our NRW events on Reconciliation Australia’s May 2024, 2025 RAP Chair\nwebsite at reconciliation.org.au/national-reconciliation-week\n14\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 18,19,20]\nhe purpose and significance February 2025 RAP Chair\nbehind cultural protocols, including Acknowledgement of\nCountry and Welcome to Country protocols.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 20,21,22,23,24]\nselection practices to ensure they December 2024 Senior Manager\nare inclusive and supportive of Aboriginal and Torres Strait Recruitment, Remuneration\nIslander peoples, and do not create a barrier for Aboriginal and Organisational Design\nand Torres Strait Islander people to join Queensland Rail.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- March 2024 RAP Chair\nEngage our senior leaders and other staff in the delivery July 2024, January RAP Chair\nof RAP commitments. and July 2025\nDefine and maintain appropriate systems to track, March 2024 RAP Chair\nmeasure and report on RAP commitments.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- hެ��k�0\u0014\u0007�E����C�S)��BW(�4�\u001dJ i�CX�Gp\u000f�����ٰo�1�_�F�G\u0016�FN�CN٥rT�ȧ\u0012�Q������N�\u0006q\u0011����\u0010�R����\u001a���cv���l;�P\u0012���D\u000eEJ3�À5Y\u0007Q���nIXSt��K�f��Ԟ5dw}��~����_/\u001f6O�]��o�m���rW\u000f�o�v�\u0003 \u001c���\nH5�+\u0012�ڬ��n�-\u0016���c\u0002�{jnV�^ٶ�����t�����p~�87��}����|ol���\u0005<��(�@6{\u0011l�(\u0010� /ͪ?��������6#����/}?\u001c۟\u001f�,۶���\u0007G�qx̡�����q�\u0007�4���9d\u001c\u001asd\"�Q��~r�'�\u0001&�mIj\u0016\u001c[�T�\u0004\b�\u0017���4���\u001a1�\u001fkt�&\u0011$Yh\u001c\u0011�\b\f4iv�U\u0001�#M�Z\u00058g�\u0017Ѩ��\u0013��D�\u0001�c��\u001a ����B\u0013\f��p���5V\u00028�5SK�\u0004\u0001��էF\u00180ƁF��\u0004+\u0002\u001cǚ�E@\u0014�~ Ϛ�9\u000f4<�Ɗ��fj\u0011\b^!��+-'\b8\\i4�Fʻ��W��\u0003�M��\nendstream\nendobj\n1517 0 obj\n<\n>stream\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- h޴X[oSG\u0010�O�Gx�xwf�\bE\nA\u0004-QBՇ\u0014Y&9@DdG�Sʟo����%N\u001c\u001f\u001b��d����3;{\u001c�l�q���\u000e�3\u0016.\u000b�UV�\f\u0005%�p�Bx�C\u0012\"�P�� 1\n�L$\u0016\"��U`1�\u0004U�I\"��3�������`S��)`�V�\u0003���`uN���%\u0005\b3)�T�\u001c[0��?\u0016zY`l��\u0003 \u0005���B�9DE@G�E(0'�Ϡ#\u0005}\u0006���\u0019�9B;�/b\u000b;�(Q$;�ǒ \u001c�J��\u001b�1B\u0005P\u0012Y\u0006�H-p Tз�P5�\u0015Pj\u000bYP�>�3��R�\u001cH�\u0019�����\u000e�5\u0013tĨX��\u0013td�o�#�$\u0014t\u0014\u0012[\u0018:J\u0012\u001d�\fW�@�dF��\u0004\u0001\u0017 S<�`X\u0003�H\u001d��U�@e��ٰ'�\u0006\u0017P�/R��&\u0005:\u0002�\u000e\u000f\u001d�z\u000f\u001dщ\u000e��\u0018D�����{�H\u001a?\u000f\u001d)�\u000el\u0010�N�AG��\nБ5�\u0001:�oH7�':\u0002t\u0014��`{�b_\b�4VP�$\u001e\u0016��\u00030�d�2��I��&�5[p���\u0005E�s��x/���T�T\f�1H�\"�#�gБI�E���\u0019t\u0014\u0016)ɚ`�\n�+�� �z Q��5Di�`qYĤjB�d�}u�kW���z�;\u0004�\u0013�wAQg��\n�n\u0013j�O�Fm1)u|�߽\u0018�ު2�2�fY?#Œ����\u0011���f��n�%�#hF�$��d?��U�%;ռ�\u0017^��عZ/�s��\u0015�P���~l�\u001f[��\u0016���~l܏����~l����e��˂(\u000bRA\u000b1u/��Q���jǧ�i!�\u001bM�cZ$�;��cZ��;��cZ$��Z�E\n�[˴H��$�˴����i)yy\u001dS^J]Z˴���\u0011�Ki[\u001b�T:k#��\n�������|ܾn�?��l��������f*=�ݗ[$F����A��v�\u0018̼���\n�\f\u000f���_��:R�q��\u001e=�?l�w�\u0012\u00176(1~��\u0017��ګ����/U��#H#\u001b�\u001e\u0019K��~ԫF���|¤����\u0013�<}~�������\u0016G��Y{5�È�uq\"{\u0012c���oH���D��~�h\u0002z\u001c.\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- h޼X�n\u001bG\fͧ�c�\"ͅ�\u000b\u0010\u0018�[\u0014\u0001\\�F��$\b\u0014Ep���a�E��m\u000f9����n�\u0006�\u0007���e9�g9����&�b\\�&dk�gHg|�����\u000f�}�$��A��N�IY�'�)BfS��)1�P�q�\u0012\u0006\u000e\u0003����B �9� ���A�0\u0006I��q�\"\\I\u0018\u0004��\u0018DqG��!�Ȅ��\"2\u0007��9\u0006\f\u0010��\u001e‹]�\u000e\u0003D�I�\u00109\u0005y��)�\u0013D.>a��%��\u0001\u0003�\n\u0006�F��\u001b���\\��a�\b8Y1f\fH�#\u0006E����#\u001f��\u0003�M�H�Gd�T��'y�GdfQ!rD\n\u0004O\u001f\u0003�2�\b\f�#r,b�ȉD��\u0019\u0010J�s�* rA\f�ܐ\u0005\u0002\u0006D.(#�`�Ŝ��UT�a\u0006\u0014�K�\u0004�c�\u0018��>�1��\u0019�\u0010�\u0001#\fP!�\u0001\u00118!��\u0010��(\u0011\"+�Ȋ�pA�'D�,ƈ���\u00109� ��@\u0005*\u0016 �\u0018\u0004\u0004j�\u0007�T�D1f�����A� `r\u0016��.I�K�(�HQ@U�\u0006�N[�%Yj-$�����F�'�\u0013�#������Ē\u0018 !�����\u0004:�e�P'\u000b> �EҐXEX�\u001f['�dءD�_�O�;;�~}\u001f�,E̡J�ҕY\u0010�V�q����ŷ��n~q�X��\\mv���򏓓�������r�Y��׋�z�1�K\u0015�ݘ54�vus����zs�?w7���ū�����/��ho�\u0017W�D�\u000e/翬��oW''���}���$̲��d\u0011��\u0017�r~���~�\u001cm3tM�&ø#sudvM�&C��$�\u0005�\u000ebm5\nq�o!���low���n��S�\u000b�\u0003��}\u0004h�T��,�5��P�Jj��0���\u000b\nWۿV���f�R\b��?���cd�\u0015D�$+��b�t� �TFZo��dj2�\u0005�i~��\b����đW�\u001c��J��>oV�/����1&(\u000bJ�]�Eg�/�\u0005��nZXY.\u0007�\u001e\nK3+�\u0012��L�\u0017�����gi�\\:T\u0016�\u0004R�!U+�\u0013-{D�->_�k!K���6���w����}\u0001J\u0003��&Ӱ���mb\u001d\u0011��ܔ�ʏ(�RPs�@��\u0006�\u0018h������}���'��-��i�\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- hޜXM�\u00147\u0010�O�1�̸��!�� 9 \u0011)+�\u0006\u0011Z\u0002\"�\u0010�\u0012��$�ʞ���v��\u001cv��z.�*W�[kK9i�IKҖSg\f�H\u001aFN�\u0014�$&����喸\u0012ƒ��yMR\n#lԟ\u0003�c�s2�\u0018)�\u0001\u001e�\u0006[풊�sM%t-U��%5\u0002~��9\u000e0Z�w���?�pπ��_�� \u001c�U1�D�X.+&�E���`R0\u0001��Is�퉋��%��Hݜ��\u0005K�\n��\n�&߄\u0011�\n�\u0018\u0001��7\u0002r�=�\u0015jpʨ9a.\u0002r�6���\u0005�\f��\u001bs�\f0\u0003s��u@k��a�J좂I�`��\\�\u0012\u000b��;& �$#\u0018خ a\"�\u0011 k�2~��k\u0002d+ة��9���=�\u0006�T\u0017\u0001�f\u0007\u0004r5�@\u00047,h�\u00017�\u0019A�`\u001e�J�.RL�\u00045L| �d�\u0019�B\u00062�!=\u001cY;&\u0005O�T�|B�\u0014x���:u\u0006d��\nȞ\u0019�����#�\\\u0007�œʀ\\=�\u0006��A\u0001���\u0005��S\u0002DHG^X\u0001r\u0017�\u0001r��\nr-{L�fO��l$u\u001d�m��$P\u0006� ��0�x�p#T\n�0\u0011�w(c=U`��\u0002���Yu�\u0002ِc�\u001em������yd�\u0018���o�q\u0004c�}�}���*��<����1�5m�����H��<�p�Ǩ��q���uԆ)�e/,kB[\u0012����!����PС�\u0001'Ew�7o?�����wm����l�\n6%��o\u0018?Z�v\u0010�����/_o>�|��ˏ�����O?\n\u0007j��c�\u0017�|��>���z��.kB^\u0012\u001e�`�0B}2s\u001a6�,�(��dN\u0006s�R�8\u001c�U漸���~�\u001co\u0005�B�\u0017\u000b�C\u0016\"�Ƒ:�\u0005�\u0019�&\u000b܃�^/d�\u001b��\u001b���åG��K��t�ti������؎\u0003�քuIx\u0010�p�����acg�P�<\\\\�Eo�9^wJO�B]\u0013ʒ��\u0015�9�[,�����w}�p׌z�ѹf�`�O1{��'O>{Žo���\u001e�a\\6Z�\u001b��ֆP1��z����/WW��ht&���q� ��컉\u001c.\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- hޜXK�\u00147\u0010�O�1�̸���%�\u0012$�H\u001b)\b��(Z\u0002\"�\u0010�\u0012��$_ٞف��y\u001cf��z��r���5�ޒYҚ\u0013q�H�j�ȉ%ޗT�1J*.\u00185I\u000e>KR\u0018�'1�X�R�C���r2�s��w�S͊���A�T\u001b�6MM��Yj!�w�K0VLjp�DDP��\"\u0015���#Yń�4�\u0018<\"�x#���\u001b��\u0015\u0013K$xm\u0019��\u0014L�Y��ehV\u00187h'c�\u0004�-\u0010!h�\u0002=\u0004�n�C����\b�+�\u00144Wxh��Zh��8�-j�\u0016�Iǂ\u0012\u0013^�\u0019&��P�`�D0�x��\u000b�\u00028.��\u001dQ��34K��[�\u0005�\u0005�5�^�Yc�\b\u0007��\u0007����\u0002�\u000e0\n?v�f,�\u001d1�\u0002�\u0011\b+��r���\u0016>\u000b4��Y(�\u001c>\u000bc\u0012>KdC0\u000bҁ�g�T�⍥R\f\u0018��\"9H\u0015\u0013�Q�T\u0014�3͘Dt`�DJ�Bs�`\n͆$3�D+�\f���\f͑;��\\K�@s5\u0018Ef�\u0016 \u00184�\u0001\u000b@��\nc\u0012 >@\b)�_(„p\nE\u0002 �#\u0001\fY\\B3�\u0005̰n-�`)�9��8�Z4�\u001d�5V��\u001c n�\u0018\u0012k2�\u0013�A�f�zshv$��G�\u001f�O�H��/)CEl���!�]~�>ų����۾\u0001c�|���ջ7������\n4<��㧻w/�|�����}���\u001f��!_�x=\u0016����.x`�Z���4\n�v��\u001c�\u001d����6�ʰou��+�w��b��פNO�����X׈�D�-+����\"���{����Gb=lU/\u0015�.&�=��ɓ\u000f�_\u0016�d�\u0012�yӫ��&6��o\b1�u��ݗ\u000f�>�� P��\u0011�ؠc,s�9�\u001cm�\u001d�\u001eI-��\f\u0018_Fi ƨ,c��@�;�g{�a.��\u0018u���\u0013Q*�X׸iz��\u0013^��\u0006q\b�Qָ��7�\u001cm�;η\u0001��(�e�~��Dl�D�iO�5\"-\u0011\u000fv&�(2+�����f]�1���\u0012R�;�0\u000b�.���ibh��\u0011�K@D���O�|��>��Bw�Uc譱m\f�\n\u001b�\u0013m(�]����N�mb��&��F��G�\u0012R搻bl\u00166�F���7\u001f�����K����\\�v.\u00179S�`\"=r1_\u000e�w���{��*\u0018\u0016��\u000f��`�B=*��~���b��ΰ�\u00186\u0011þd�k\u0004@;\n Source: `pages/strategies-index__01.html (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n\n## Corporate Values and Operating Culture\n\n- [Page 2]\nContents\nAcknowledgment 1\nAbout the artist and artwork 2\nMessage from Reconciliation Australia CEO 3\nMessage from Queensland Rail CEO 4\nOur vision for reconciliation 5\nOur business 6\nOur RAP 8\nRAP Working Group 8\nOur RAP journey 10\nCase studies 12\nRelationships 14\nRespect 16\nOpportunities 18\nGovernance 20\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- The RAP program’s framework of relationships,\nrespect, and opportunities emphasises not only the importance of fostering consultation\nand collaboration with Aboriginal and Torres Strait Islander peoples and communities,\nbut also empowering and enabling staff to contribute to this process, as well.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 8]\nOur business\nQueensland Rail has been connecting communities These services bring into focus Queensland communities\nacross our vast state for more than 150 years. and the unique experiences they have to offer to\nWe connect various industries to ports, and support Queenslanders, interstate and international visitors.\nmillions of customers to connect with jobs, education, Queensland Rail Travel is committed to partnering with\nessential services and their communities, every Traditional Owners, First Nations tourism leaders and\nsingle day. the Queensland Tourism Industry Council to incorporate\nmore content that celebrates Queensland’s First Nations\nWith total assets of $9.3 billion and a network that\npeoples, histories, cultures and communities across our\nextends more than 6600 kilometres across the state,\nregional rail network.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [Page 18]\nRespect\nTreating each other with respect is one of our core Action 5: Increase understanding, value and recognition of Aboriginal and Torres Strait\nvalues at Queensland Rail.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- 2025\nIslander peoples through accessible and sustainable\nEngage with Aboriginal and Torres Strait Islander staff September 2024, 2025 Group Executive\nemployment pathways and partnerships with to consult on our recruitment, retention and professional People & Culture\nAboriginal and Torres Strait Islander businesses. development strategy.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 7,8,9,10]\nderstanding and recognition of Aboriginal and Torres Strait\nIslander cultures, histories, knowledge and rights through a Queensland Rail\nCultural Learning Strategy\n• Creating opportunities for Aboriginal and Torres Strait Islander peoples via an\naccessible employment strategy that delivers improved recruitment, retention and\nprofessional development to build a more inclusive Queensland Rail for the future.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- Assurance and Inclusion\nWe commit to demonstrating respect and holding\nothers accountable for their behaviours, interactions, Provide opportunities for RAP Working Group members, June 2025 RAP Chair\nand actions.\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nInnovate\nReconciliation\nAction Plan\nMarch 2024 – March 2026\n Source: `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf` - strategies - https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf\n- `pages/about.html` - pages - https://www.queenslandrail.com.au/aboutus\n- `pages/announcements-index.html` - pages - https://www.queenslandrail.com.au/forcustomers/accessibility-statement\n- `pages/announcements-index__03.html` - pages - https://www.queenslandrail.com.au/forcustomers/accessibility-statement\n- `pages/contact.html` - pages - https://www.queenslandrail.com.au/aboutus/contact\n- `pages/homepage.html` - pages - https://www.queenslandrail.com.au/\n- `pages/publications-index.html` - pages - https://www.queenslandrail.com.au/aboutus/rti/publicationscheme\n- `pages/strategies-index.html` - pages - https://www.queenslandrail.com.au/aboutus/organisation/reconciliation-action-plan\n- `pages/strategies-index__00.html` - pages - https://www.queenslandrail.com.au/aboutus/organisation/reconciliation-action-plan\n- `pages/strategies-index__01.html` - pages - https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf\n- `pages/strategies-index__02.html` - pages - https://www.queenslandrail.com.au/aboutus/legal/data\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# Queensland Rail - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:37:48.658219+00:00\n**Entity ID**: QLD-Queensland-Rail\n**Jurisdiction**: Queensland\n**Portfolio**: Transport\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 11\n- Unique legislation references found: 1\n\n| Type | Count |\n|---|---:|\n| Act | 1 |\n\n## Legislation References\n\n### Information Privacy Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.qld.gov.au/search?query=Information+Privacy+Act+2009\n\n**Sources**:\n- `pages/strategies-index__02.html`\n\n**Evidence contexts**:\n- omplaints\nRemediate the data breach\nReview for improvements\nWhat is a data breach​​\nA data breach occurs when information held by Queensland Rail is used, disclosed or lost on an unauthorised basis, which results in a disclosure which is inconsistent with the Information Privacy Act 2009 (Qld) (IP Act). All incidents of this kind will be treated as a data breach and dealt with under this policy.\nData breaches can result from technical issues, vulnerability in cybersecurity systems, human error, inadequate policies and training, a misunderstan\n Source: `pages/strategies-index__02.html`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/announcements-index__03.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/publications-index.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__00.html` (page)\n- `pages/strategies-index__01.html` (page)\n- `pages/strategies-index__02.html` (page)\n- `strategies/Queensland-20Rail_Reconciliation_Action_Plan.pages.jsonl` (pdf_pages)", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "Queensland Rail is committed to connecting in a meaningful way with First Nations communities and people on our collective reconciliation journey. By branching out our networks, we will build deeper relationships with, and respect for, First Nations peoples, using rail to create opportunities and share the message of reconciliation across connected communities to build unity and generate more equitable outcomes.", "vision_source_page": 7, "purposes": "Queensland Rail has been connecting communities across our vast state for more than 150 years. We connect various industries to ports, and support millions of customers to connect with jobs, education, essential services and their communities, every single day.", "purposes_source_page": 6, "how_we_deliver": "To turn intent into action and support First Nations colleagues and communities, we have developed this RAP using the pillars of relationships, respect and opportunities.", "how_we_deliver_source_page": 6, "government_priorities": [ { "text": "Engaging with local communities and forging partnerships with Aboriginal and Torres Strait Islander businesses, to cultivate authentic and respectful relationships across our state", "source_page": 7 }, { "text": "Demonstrating respect for Aboriginal and Torres Strait Islander peoples, cultures and communities, in all aspects of our business.", "source_page": 7 }, { "text": "Creating opportunities for Aboriginal and Torres Strait Islander peoples via an accessible employment strategy that delivers improved recruitment, retention and professional development to build a more inclusive Queensland Rail for the future.", "source_page": 7 } ], "outcomes": [ { "name": "Outcome 1: Reconciliation", "description": "Queensland Rail’s commitment to reconciliation is to build deeper relationships with, and respect for, First Nations peoples, using rail to create opportunities and share the message of reconciliation across connected communities to build unity and generate more equitable outcomes.", "key_activities": [ "Engaging with local communities", "Demonstrating respect", "Creating opportunities" ], "source_page": 7 } ], "values": [ "relationships", "respect", "opportunities" ], "values_framework_name": "null", "kpi_targets_2025_26": [ { "code": "KPI001", "measure": "Procurement spend with Aboriginal and/or Torres Strait Islander businesses", "target": "1.5%", "source_page": 11 }, { "code": "KPI002", "measure": "Percentage of employees identifying as Aboriginal and/or Torres Strait Islander", "target": "3%", "source_page": 11 } ], "kpi_results_2024_25": [ { "code": "KPI001", "measure": "Procurement spend with Aboriginal and/or Torres Strait Islander businesses", "result": "1%", "status": "Partially achieved", "source_page": 11 }, { "code": "KPI002", "measure": "Percentage of employees identifying as Aboriginal and/or Torres Strait Islander", "result": "3%", "status": "Achieved", "source_page": 11 } ], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "Develop, implement, and communicate a cultural learning July 2025 Manager Capability,\nstrategy document for our staff.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "Develop, implement, and communicate a cultural learning July 2025 Manager Capability,\nstrategy document for our staff.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Procurement and Contracts\nDevelop and communicate opportunities for procurement December 2024, 2025 Senior Manager\nof goods and services from Aboriginal and Torres Strait Procurement and Contracts\nIslander businesses to staff.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Procurement and Contracts\nDevelop and communicate opportunities for procurement December 2024, 2025 Senior Manager\nof goods and services from Aboriginal and Torres Strait Procurement and Contracts\nIslander businesses to staff.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "March 2024 RAP Chair\nEngage our senior leaders and other staff in the delivery July 2024, January RAP Chair\nof RAP commitments. and July 2025\nDefine and maintain appropriate systems to track, March 2024 RAP Chair\nmeasure and report on RAP commitments.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "March 2024 RAP Chair\nEngage our senior leaders and other staff in the delivery July 2024, January RAP Chair\nof RAP commitments. and July 2025\nDefine and maintain appropriate systems to track, March 2024 RAP Chair\nmeasure and report on RAP commitments.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 8]\nOur business\nQueensland Rail has been connecting communities These services bring into focus Queensland communities\nacross our vast state for more than 150 years. and the unique experiences they have to offer to\nWe connect various industries to ports, and support Queenslanders, interstate and international visitors.\nmillions of customers to connect with jobs, education, Queensland Rail Travel is committed to partnering with\nessential services and their communities, every Traditional Owners, First Nations tourism leaders and\nsingle day. the Queensland Tourism Industry Council to incorporate\nmore content that celebrates Queensland’s First Nations\nWith total assets of $9.3 billion and a network that\npeoples, histories, cultures and communities across our\nextends more than 6600 kilometres across the state,\nregional rail network.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 8]\nOur business\nQueensland Rail has been connecting communities These services bring into focus Queensland communities\nacross our vast state for more than 150 years. and the unique experiences they have to offer to\nWe connect various industries to ports, and support Queenslanders, interstate and international visitors.\nmillions of customers to connect with jobs, education, Queensland Rail Travel is committed to partnering with\nessential services and their communities, every Traditional Owners, First Nations tourism leaders and\nsingle day. the Queensland Tourism Industry Council to incorporate\nmore content that celebrates Queensland’s First Nations\nWith total assets of $9.3 billion and a network that\npeoples, histories, cultures and communities across our\nextends more than 6600 kilometres across the state,\nregional rail network.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "Report RAP progress to all staff and senior leaders March, June, September, Manager Strategic\nquarterly. and December 2024, 2025 Communications\nPublicly report our RAP achievements, challenges and November 2024, 2025 Executive Officer\nlearnings, annually.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "Report RAP progress to all staff and senior leaders March, June, September, Manager Strategic\nquarterly. and December 2024, 2025 Communications\nPublicly report our RAP achievements, challenges and November 2024, 2025 Executive Officer\nlearnings, annually.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Deliverables Timeline Responsibility\nDevelop and implement a staff engagement strategy to raise Develop: March 2024 Manager Strategic\nawareness of reconciliation across our workforce.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "QLD-Queensland-Rail", "entity_name": "Queensland Rail", "folder_name": "Queensland-Rail", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Deliverables Timeline Responsibility\nDevelop and implement a staff engagement strategy to raise Develop: March 2024 Manager Strategic\nawareness of reconciliation across our workforce.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "strategies/Queensland-20Rail_Reconciliation_Action_Plan.pdf (https://www.queenslandrail.com.au/about%20us/Documents/Queensland%20Rail_Reconciliation_Action_Plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology 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