{ "entity_id": "SA-South-Australian-Skills-Commission", "folder": "South-Australian-Skills-Commission", "name": "South Australian Skills Commission", "type": "Statutory Authority", "jurisdiction": "SA", "portfolio": "Skills", "website": "https://skillscommission.sa.gov.au/", "data_status": "rich", "completeness": { "has_strategy_brief": true, "has_strategy_structured": true, "has_vision": true, "has_kpi_targets": true, "has_kpi_results": true, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": false, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 9, "n_kpi_targets": 2, "n_kpi_results": 2, "n_outcomes": 2, "verified_own_data": true }, "strategy_profile": { "status": "published", "confidence": "high", "summary": "The South Australian Skills Commission is required to:\n- regulate the State’s apprenticeship and traineeship system\n- advise the Minister on matters relating to the development, funding, quality and performance of vocational education and training, higher education or international education, and to otherwise assist in the resolution of such disputes (including by providing advocacy services for parties in proceedings before the South Australian Employment Tribunal (SAET))\n- monitor, and report to the Minister on, the state of vocational education and training and adult community education in the State, including the expenditure of public money in those areas\n- promote the development of investment, equity and participation in, and access to, vocational education and training, adult community education, and higher education sectors\n- promote pathways between the secondary school, vocational education and training, adult education and training, adult community education, and higher education sectors\n- enter into reciprocal arrangements with appropriate bodies with respect to the recognition of education and training\n- monitor, and make recommendations to the Minister on, the administration and operation of this Act\n- such other functions as may be assigned to the Commission by the Minister or by or under this or any other Act. [AR p.9]", "official_site_url": "https://skillscommission.sa.gov.au/", "source_documents": [ { "type": "annual_report", "title": "2024-25 Annual Report PDF", "url": "https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf", "period": "2024-25", "confidence": "high" }, { "type": "annual_report", "title": "Download Annual Report 2023-24", "url": "https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf", "period": "2023-24", "confidence": "high" }, { "type": "annual_report", "title": "Download Annual Report 2022-23", "url": "https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf", "period": "2022-23", "confidence": "high" }, { "type": "annual_report", "title": "Download Annual Report 2021-22", "url": "https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf", "period": "2021-22", "confidence": "high" }, { "type": "strategie", "title": "Strategic Plan (2022-2024)", "url": "https://sascstore.blob.core.windows.net/sasc-storage/assets/2022-SASC-Strategic-Plan.pdf", "period": "2022", "confidence": "medium" }, { "type": "strategie", "title": "Download Strategic Plan", "url": "https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf", "period": "2025", "confidence": "medium" } ], "purpose": { "text": "The South Australian Skills Commission is required to:\n- regulate the State’s apprenticeship and traineeship system\n- advise the Minister on matters relating to the development, funding, quality and performance of vocational education and training, higher education or international education, and to otherwise assist in the resolution of such disputes (including by providing advocacy services for parties in proceedings before the South Australian Employment Tribunal (SAET))\n- monitor, and report to the Minister on, the state of vocational education and training and adult community education in the State, including the expenditure of public money in those areas\n- promote the development of investment, equity and participation in, and access to, vocational education and training, adult community education, and higher education sectors\n- promote pathways between the secondary school, vocational education and training, adult education and training, adult community education, and higher education sectors\n- enter into reciprocal arrangements with appropriate bodies with respect to the recognition of education and training\n- monitor, and make recommendations to the Minister on, the administration and operation of this Act\n- such other functions as may be assigned to the Commission by the Minister or by or under this or any other Act. [AR p.9]", "source_url": "", "source_page": 9, "source_deep_url": "" }, "vision": { "text": "A high-performing workforce aligned to the needs of industry, enabling South Australia’s individuals, communities and businesses to thrive. [AR p.8]", "source_url": "", "source_page": 8, "source_deep_url": "" }, "strategic_priorities": [ { "title": "Promoting Skills Excellence", "description": "Promoting Skills Excellence", "source_url": "", "source_page": 13, "source_deep_url": "" }, { "title": "Strategic Engagement and Advice", "description": "Strategic Engagement and Advice", "source_url": "", "source_page": 13, "source_deep_url": "" }, { "title": "VET Support Services", "description": "VET Support Services", "source_url": "", "source_page": 13, "source_deep_url": "" }, { "title": "Apprenticeship/ Traineeship System Regulation and Compliance", "description": "Apprenticeship/ Traineeship System Regulation and Compliance", "source_url": "", "source_page": 13, "source_deep_url": "" } ], "values": [ { "name": "Trusted", "description": "", "source_url": "", "source_page": null }, { "name": "Responsive", "description": "", "source_url": "", "source_page": null }, { "name": "Collaborative", "description": "", "source_url": "", "source_page": null }, { "name": "Effective", "description": "", "source_url": "", "source_page": null } ], "outcomes": [ { "name": "Outcome 1: Skills Sector connectivity within the skills sector", "description": "During 2024–2025 the Commissioner participated in 606 external stakeholder engagements to build connections and discuss priorities and opportunities within the skills sector. This included engagement with the following: local, state, Commonwealth and international government agencies; industry associations; peak bodies; registered training organisations; sector/industry representatives/organisations; unions; higher education; regulatory bodies and tribunals.", "activities": [ "606 external stakeholder engagements", "Engagement with government agencies, industry associations, peak bodies, registered training organisations, sector/industry representatives, unions, higher education, regulatory bodies and tribunals." ], "source_url": "", "source_page": 15, "source_deep_url": "" }, { "name": "Outcome 2: Apprentice and Trainee Training and Safety", "description": "The Commission established the Apprentice and Trainee Training and Safety Committee (ATTS) to provide advice to the Commission and Commissioner relating to risk management, and quality and safety of the state’s apprenticeship and traineeship system. This year, Committee members have mapped the services, communication and regulatory overlaps between each agency to identify strategic opportunities for collaborative work.", "activities": [ "Establishment of the Apprentice and Trainee Training and Safety Committee (ATTS)", "Mapping services, communication and regulatory overlaps between agencies" ], "source_url": "", "source_page": 23, "source_deep_url": "" } ], "performance_measures": [ { "code": "CCE01", "measure": "Number of apprentices and trainees in training", "target": "22,470", "latest_result": "22,470", "status": "Achieved", "target_source_url": "", "target_source_page": 21, "result_source_url": "https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf", "result_source_page": 21 }, { "code": "CCE02", "measure": "Number of registered employers", "target": "11,839", "latest_result": "11,839", "status": "Achieved", "target_source_url": "", "target_source_page": 21, "result_source_url": "https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf", "result_source_page": 21 } ], "document_alignment_terms": { "must_support": [ "The South Australian Skills Commission is required to:\n- regulate the State’s apprenticeship and traineeship system\n- advise the Minister on matters relating to the development, fu", "A high-performing workforce aligned to the needs of industry, enabling South Australia’s individuals, communities and businesses to thrive. [AR p.8]", "Promoting Skills Excellence", "Strategic Engagement and Advice", "VET Support Services", "Apprenticeship/ Traineeship System Regulation and Compliance" ], "watch_terms": [ "Number of apprentices and trainees in training", "Number of registered employers" ], "avoid_claiming_without_evidence": [] }, "review_note": "" }, "strategy_brief_md": "# South Australian Skills Commission — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)\n\n## Vision\n\n> A high-performing workforce aligned to the needs of industry, enabling South Australia’s individuals, communities and businesses to thrive. [AR p.8](https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf#page=8) [CP p.8]\n\n## Our purpose / purposes\n\n> The South Australian Skills Commission is required to:\n- regulate the State’s apprenticeship and traineeship system\n- advise the Minister on matters relating to the development, funding, quality and performance of vocational education and training, higher education or international education, and to otherwise assist in the resolution of such disputes (including by providing advocacy services for parties in proceedings before the South Australian Employment Tribunal (SAET))\n- monitor, and report to the Minister on, the state of vocational education and training and adult community education in the State, including the expenditure of public money in those areas\n- promote the development of investment, equity and participation in, and access to, vocational education and training, adult community education, and higher education sectors\n- promote pathways between the secondary school, vocational education and training, adult education and training, adult community education, and higher education sectors\n- enter into reciprocal arrangements with appropriate bodies with respect to the recognition of education and training\n- monitor, and make recommendations to the Minister on, the administration and operation of this Act\n- such other functions as may be assigned to the Commission by the Minister or by or under this or any other Act. [AR p.9](https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf#page=9) [CP p.9]\n\n## How we deliver\n\n> The Commission is specified as regulator of the apprenticeship and traineeship system under the South Australian Skills Act 2008. [AR p.21](https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf#page=21) [CP p.21]\n\n## Government priorities for this department\n\n- Promoting Skills Excellence [CP p.13]\n- Strategic Engagement and Advice [CP p.13]\n- VET Support Services [CP p.13]\n- Apprenticeship/ Traineeship System Regulation and Compliance [CP p.13]\n\n## Outcomes\n\n### Outcome 1: Skills Sector connectivity within the skills sector\nDuring 2024–2025 the Commissioner participated in 606 external stakeholder engagements to build connections and discuss priorities and opportunities within the skills sector. This included engagement with the following: local, state, Commonwealth and international government agencies; industry associations; peak bodies; registered training organisations; sector/industry representatives/organisations; unions; higher education; regulatory bodies and tribunals. [CP p.15]\n\n**Key activities:**\n- 606 external stakeholder engagements\n- Engagement with government agencies, industry associations, peak bodies, registered training organisations, sector/industry representatives, unions, higher education, regulatory bodies and tribunals.\n\n### Outcome 2: Apprentice and Trainee Training and Safety\nThe Commission established the Apprentice and Trainee Training and Safety Committee (ATTS) to provide advice to the Commission and Commissioner relating to risk management, and quality and safety of the state’s apprenticeship and traineeship system. This year, Committee members have mapped the services, communication and regulatory overlaps between each agency to identify strategic opportunities for collaborative work. [CP p.23]\n\n**Key activities:**\n- Establishment of the Apprentice and Trainee Training and Safety Committee (ATTS)\n- Mapping services, communication and regulatory overlaps between agencies\n\n## Values and principles\n\n- Trusted\n- Responsive\n- Collaborative\n- Effective\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Number of apprentices and trainees in training | 22,470 | CP p.21 |\n| CCE02 | Number of registered employers | 11,839 | CP p.21 |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CCE01 | Number of apprentices and trainees in training | 22,470 | Achieved | [AR p.21](https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf#page=21)(https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf#page=21) |\n| CCE02 | Number of registered employers | 11,839 | Achieved | [AR p.21](https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf#page=21)(https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf#page=21) |", "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# South Australian Skills Commission - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:58:23.900830+00:00\n**Entity ID**: SA-South-Australian-Skills-Commission\n**Entity type**: Statutory Authority\n**Jurisdiction**: SA\n**Portfolio**: Skills\n**Website**: https://skillscommission.sa.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 4 |\n| other-pdfs | 2 |\n| pages | 21 |\n| strategies | 2 |\n\n## Executive Readout\n\n### Purpose\n\n- [Page 6]\n6 Annual Report 2024–2025\nContents\nOverview: about the agency 8\nOur purpose 8\nOur vision 8\nOur values 8\nOur functions, objectives and deliverables 8\nOur organisational structure 10\nChanges to the agency 11\nOur Minister 12\nOur Chair 12\nLegislation administered by the agency 12\nOther related agencies (within the Minister’s area/s of responsibility) 12\nThe agency’s performance 13\nPerformance at a glance for 2024–2025 13\nMeetings attended by board members during 2024–2025 14\nAgency specific objectives and performance 15\nCorporate performance summary 25\nEmployment opportunity programs 25\nAgency performance management and development systems 25\nWork health, safety and return to work programs 26\nExecutive employment in the agency 27\nSOUTH AUSTRALIAN SKILLS COMMISSION\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 3]\nStrategic Plan 2025–2030 1\nContents\nMessage from the Hon Blair Boyer MP, Minister for Education, Training and Skills 2\nMessage from Commissioner Cameron Baker, Chair of the South Australian Skills Commission 3\nThe Commission’s purpose 4\nWho we engage with 4\nOur functions under legislation 5\nThe changes around us 6\nGrowing a high-quality, safe, and accessible skills system 6\nOur Vision 7\nOur strategic priorities, objectives, and measures 8\nThe journey to implement our Strategic Plan 10\nSOUTH AUSTRALIAN SKILLS COMMISSION\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- [pages 7,8,9,10]\ne will always\nact with integrity and purpose.\n• Responsive – Listening, understanding and being\nresponsive to the needs of our stakeholders and the\nSouth Australian economy is our core business.\n• Collaborative – We strive to be exceptional\ncollaborators because we understand that it is through\npartnerships and collaboration that the best outcomes\nare achieved.\n• Effective – With a focus on outcomes we always seek\nto achieve genuine impact through our activities.\n Source: `strategies/2022-SASC-Strategic-Plan.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2022-SASC-Strategic-Plan.pdf)`\n- [Page 6]\n4 Strategic Plan 2025–2030\nThe Commission’s purpose\nThe Commission plays an integral role in engaging with industry, the\ncommunity, and government to support employment growth and economic\noutcomes for South Australia.\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n\n### Role and Functions\n\n- [Page 6]\n6 Annual Report 2024–2025\nContents\nOverview: about the agency 8\nOur purpose 8\nOur vision 8\nOur values 8\nOur functions, objectives and deliverables 8\nOur organisational structure 10\nChanges to the agency 11\nOur Minister 12\nOur Chair 12\nLegislation administered by the agency 12\nOther related agencies (within the Minister’s area/s of responsibility) 12\nThe agency’s performance 13\nPerformance at a glance for 2024–2025 13\nMeetings attended by board members during 2024–2025 14\nAgency specific objectives and performance 15\nCorporate performance summary 25\nEmployment opportunity programs 25\nAgency performance management and development systems 25\nWork health, safety and return to work programs 26\nExecutive employment in the agency 27\nSOUTH AUSTRALIAN SKILLS COMMISSION\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 13]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nLegislation administered by the agency\nSouth Australian Skills Act 2008\n- South Australian Skills Regulations 2021\nOther related agencies (within the Minister’s area/s of responsibility)\nDepartment for Education (including Skills SA)\n13 | P a g e\nOFFICIAL\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- [Page 13]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nLegislation administered by the agency\nSouth Australian Skills Act 2008\n- South Australian Skills Regulations 2021\nOther related agencies (within the Minister’s area/s of responsibility)\nDepartment for Education (including Skills SA)\n13 | P a g e\nOFFICIAL\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- [Page 3]\nMinister’s message\nHon Blair Boyer MP\nThis Government recognises the Over the next two years the Commission will focus\nimportant role that quality training and efforts on four strategic pillars:\na skilled workforce plays in the South Strategic Pillar 1: Connected Skills Sector\nAustralian economy, the value that\nStrategic Pillar 2: Responsive Skills System\ngood jobs provide to our communities\nStrategic Pillar 3: Contemporary Apprenticeship and\nand the critical function of the\nTraineeship System\nSouth Australian Skills Commission\n(the Commission) in supporting Strategic Pillar 4: Futureproofed Workforce\nparticipation and delivery.\n Source: `strategies/2022-SASC-Strategic-Plan.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2022-SASC-Strategic-Plan.pdf)`\n- [Page 3]\nStrategic Plan 2025–2030 1\nContents\nMessage from the Hon Blair Boyer MP, Minister for Education, Training and Skills 2\nMessage from Commissioner Cameron Baker, Chair of the South Australian Skills Commission 3\nThe Commission’s purpose 4\nWho we engage with 4\nOur functions under legislation 5\nThe changes around us 6\nGrowing a high-quality, safe, and accessible skills system 6\nOur Vision 7\nOur strategic priorities, objectives, and measures 8\nThe journey to implement our Strategic Plan 10\nSOUTH AUSTRALIAN SKILLS COMMISSION\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- [pages 9,10,11,12]\nic Priority 1 Strategic Priority 2 Strategic Priority 3 Strategic Priority 4\nInnovate and\nAttract and retain Strengthen connections\nadvocate to enable Provide stewardship\napprentices and with our key stakeholders\nthe skills system to for industry to improve\ntrainees to VET to – industry, community,\nadapt to workforce equity and access\nmeet workforce needs and government\nrequirements\nUnderpinned by our advisory role to government through our Industry Skills Councils and Committees.\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n\n### Strategic Priorities\n\n- [Page 3]\nStrategic Plan 2025–2030 1\nContents\nMessage from the Hon Blair Boyer MP, Minister for Education, Training and Skills 2\nMessage from Commissioner Cameron Baker, Chair of the South Australian Skills Commission 3\nThe Commission’s purpose 4\nWho we engage with 4\nOur functions under legislation 5\nThe changes around us 6\nGrowing a high-quality, safe, and accessible skills system 6\nOur Vision 7\nOur strategic priorities, objectives, and measures 8\nThe journey to implement our Strategic Plan 10\nSOUTH AUSTRALIAN SKILLS COMMISSION\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- [pages 9,10,11,12]\nic Priority 1 Strategic Priority 2 Strategic Priority 3 Strategic Priority 4\nInnovate and\nAttract and retain Strengthen connections\nadvocate to enable Provide stewardship\napprentices and with our key stakeholders\nthe skills system to for industry to improve\ntrainees to VET to – industry, community,\nadapt to workforce equity and access\nmeet workforce needs and government\nrequirements\nUnderpinned by our advisory role to government through our Industry Skills Councils and Committees.\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- [Page 10]\n8 Strategic Plan 2025–2030\nOur strategic priorities, objectives, and measures\nStrategic Priority 1 Strategic Priority 2\nAttract and retain apprentices Innovate and advocate to enable the\nand trainees to VET to meet skills system to adapt to workforce\nworkforce needs requirements\nOur Objectives Our Objectives\n• Establish a shopfront support centre where\n• Develop a solid understanding of the drivers\napprentices and trainees, employers, and\nof and barriers to lifting completion rates\ncommunity members can better engage\nand support the achievement of significant\nwith the Commission through dedicated\nimprovements.\ncomplaint handling, advocacy, and dispute\n• Support the visibility of career pathways resolution services.\nbetween school, VET, ACE, and Higher\n• Contribute to the development of quality\nEducation.\ntraining packages by engaging with industry\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- [Page 11]\nStrategic Plan 2025–2030 9\nStrategic Priority 3 Strategic Priority 4\nStrengthen connections with our key\nProvide stewardship for industry to\nstakeholders – industry, community,\nimprove equity and access\nand government\nOur Objectives Our Objectives\n• Support learners and communities by • Provide advice to the Minister on workforce\nproviding South Australia with an industry- strategies and priorities to support\nled skills system. employment growth and investment in\nSouth Australia.\n• Build safe and supportive environments in\nrural, regional, remote, and metropolitan • Collaborate with all stakeholders to address\nareas to enable a diverse community of skills shortages and create sustainable VET\nlearners. pathways.\n• Enhance employer participation in an • Facilitate the connectivity of employers,\nequitable, accessible, and effective VET unions, school leavers, and the existing\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- Strategic Priority 1 Strategic Priority 2 Strategic Priority 3 Strategic Priority 4\nInnovate and\nAttract and retain Strengthen connections\nadvocate to enable Provide stewardship\napprentices and with our key stakeholders\nthe skills system to for industry to improve\ntrainees to VET to – industry, community,\nadapt to workforce equity and access\nmeet workforce needs and government\nrequirements\nUnderpinned by our advisory role to government through our Industry Skills Councils and Committees.\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- [Page 6]\n6 Annual Report 2024–2025\nContents\nOverview: about the agency 8\nOur purpose 8\nOur vision 8\nOur values 8\nOur functions, objectives and deliverables 8\nOur organisational structure 10\nChanges to the agency 11\nOur Minister 12\nOur Chair 12\nLegislation administered by the agency 12\nOther related agencies (within the Minister’s area/s of responsibility) 12\nThe agency’s performance 13\nPerformance at a glance for 2024–2025 13\nMeetings attended by board members during 2024–2025 14\nAgency specific objectives and performance 15\nCorporate performance summary 25\nEmployment opportunity programs 25\nAgency performance management and development systems 25\nWork health, safety and return to work programs 26\nExecutive employment in the agency 27\nSOUTH AUSTRALIAN SKILLS COMMISSION\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 22]\nOFFICIAL\n2023-24 ANNUAL REPORT for the South Australian Skills Commission\n• Compliance with the delegations is\nmonitored and managed through a\nDelegations Compliance Framework and\nDelegations Policy.\n• Reports, prepared by TAS as the\ndelegated authority during the period, and\nendorsed by the Commission included:\no Annual Compliance Monitoring Plan,\nincorporating annual regulatory\npriorities and compliance plan.\no Quarterly Dashboard Reports.\n• Regular engagement with TAS, registered\ntraining organisations (public and private),\nindustry stakeholders, peak bodies, key\nstate and Commonwealth agencies and\nAustralian Apprenticeship Support\nNetwork providers, particularly in regional\nSouth Australia, was undertaken across\nthe reporting period to stay abreast of, and\nrespond to, emerging issues.\n• The Commission strengthened its\ncompliance approach and activities to\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- [Page 5]\nStrategic Plan 2025–2030 3\nMessage from\nCommissioner Cameron Baker,\nChair of the South Australian\nSkills Commission\nThe Commission’s goal is to focus on These strategic priorities are underpinned by our core\nobjectives and enable the Commission to provide\napprentice and trainee training and\nexpert advice to the Minister on workforce strategies\nsafety, guiding and strengthening\nthat prioritise employment growth and investment in\nSouth Australia’s skills system through South Australia.\nconsidered, evidence-informed advice\nWe are committed to delivering the Commission’s\non policy development, innovation, legislative functions, including regulation of\nand funding allocation within South apprenticeships and traineeships, and recognition of\nskills gained other than through a training contract.\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- [Page 23]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nApprenticeship Apprenticeship Services (formerly within\nsystem the Department for Innovation and\nSkills).\n• Strengthened compliance through a new\nDelegations Compliance Framework and\nDelegations Policy governing the\narrangement between the Commission\nand Traineeship and Apprenticeship\nServices created on 1 July 2021.\n• Reports, prepared by Traineeship and\nApprenticeship Services as the\ndelegated authority during the period,\nand endorsed by the Commission\ninclude:\n• Annual Compliance Monitoring Plan\n2021-2022, including annual\nregulatory priorities and compliance\nplan\n• Quarterly Dashboard Reports\n• Regular engagement with Traineeship\nand Apprenticeship Services, registered\ntraining organisations (public and\nprivate), industry stakeholders, peak\nbodies, key State and Commonwealth\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- [Page 15]\nAnnual Report 2024–2025 15\nAgency specific objectives and performance\nAgency Indicators Performance\nobjectives\nConnected Facilitating Stakeholder Engagement\nSkills Sector connectivity\nDuring 2024–2025 the Commissioner participated in 606 external\nwithin\nstakeholder engagements to build connections and discuss priorities\nthe skills\nand opportunities.\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- [pages 11,12,13,14,15,16,17]\nresult of internal reviews or machinery of government changes.\n• The South Australian Skills Commission was established as a result of\nchanges to the South Australian Skills Act 2008 on 1 July 2021.\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- Statement of 2021-22 2021-22 Variation Past year\nComprehensive Budget Actual\nIncome $000s\n$000s $000s 2020-21\nActual\n$000s\nTotal Income 2477 2879 402 -\nTotal Expenses 2477 2459 -18 -\nNet Result 0 420 420 -\nTotal 0 420 420 -\nComprehensive\nResult\nStatement of 2021-22 2021-22 Variation Past year\nFinancial Position Budget Actual\n$000s $000s $000s 2020-21\nActual\n$000s\nCurrent assets 667 894 227 -\nNon-current assets 0 0 0 -\nTotal assets 667 894 227 -\nCurrent liabilities 258 189 -69 -\nNon-current 372 249 -123 -\nliabilities\nTotal liabilities 630 438 -192 -\nNet assets 37 456 419 -\nEquity 37 456 419 -\n28 | P a g e\nOFFICIAL\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- [Page 33]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2021-22\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- Statement of 2022-23 2022-23 Variation 2021-22\nComprehensive Income Budget Actual $000s Actual\n$000s $000s $000s\nTotal Income 0 3 072 0 2 879\nTotal Expenses 0 2 836 0 2 459\nNet Result 0 236 0 420\nTotal Comprehensive Result 0 236 0 420\nStatement of Financial 2022-23 2022-23 Variation 2021-22\nPosition Budget Actual $000s Actual\n$000s $000s $000s\nCurrent assets 0 1 528 0 894\nNon-current assets 0 - 0\nTotal assets 0 1 528 0 894\nCurrent liabilities 0 500 0 189\nNon-current liabilities 0 336 0 249\nTotal liabilities 0 836 0 438\nNet assets 0 692 0 456\nEquity 0 692 0 456\nConsultants disclosure\nThe following is a summary of external consultants that have been engaged by the\nagency, the nature of work undertaken, and the actual payments made for the work\nundertaken during the financial year.\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- [Page 32]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2022-23\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- [pages 32,33,34,35]\nmunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\ndelivery to customer; incorrect\nresult/information provided;\npoor system design\nService Access to services Service difficult to find; 0\ndelivery location poor; facilities/\nenvironment poor standard;\nnot accessible to customers\nwith disabilities\nService Process Processing error; incorrect 0\ndelivery process used; delay in\nprocessing application;\nprocess not customer\nresponsive\nPolicy Policy application Incorrect policy 0\ninterpretation; incorrect\npolicy applied; conflicting\npolicy advice given\nPolicy Policy content Policy content difficult to 0\nunderstand; policy\nunreasonable or\ndisadvantages customer\n32 | P a g e\nOFFICIAL\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- [pages 22,23,24,25,26]\note a safe, high-quality training\nexperience for South Australia’s\napprentices and trainees and to improve\napprenticeship and traineeship completion\nrates in the state.\n• During 2023-24, powers under the Act to\ndeclare an employer prohibited from\nemploying apprentices and trainees were\nexercised by the Commission for the first\ntime with Heritage Stone Restorations Pty\nLtd declared prohibited.\n• In addition, two employers had their\nregistration suspended as a result of non-\ncompliance with the Act.\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- Statement of 2023-24 2023-24 Variation 2022-23\nComprehensive Income Budget Actual $000s Actual\n$000s $000s $000s\nTotal Income 3 095 3 526 431 2 980\nTotal Expenses 3 095 3 649 (554) 2 936\nNet Result 0 (123) (123) 44\nTotal Comprehensive Result 0 (123) (123) 44\nStatement of Financial 2023-24 2023-24 Variation 2022-23\nPosition Budget Actual $000s Actual\n$000s $000s $000s\nCurrent assets 1 331 1 161 170 1 331\nNon-current assets 0 - 0\nTotal assets 1 331 1 161 170 1 331\nCurrent liabilities 501 367 134 501\nNon-current liabilities 330 417 (87) 330\nTotal liabilities 831 784 47 831\nNet assets 500 377 123 500\nEquity 500 377 123 500\nConsultants disclosure\nThe following is a summary of external consultants who have been engaged by the\nagency, the nature of work undertaken, and the actual payments made for work\nundertaken during the financial year.\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- [Page 33]\nOFFICIAL\n2023-24 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2023-24\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- During the reporting period:\n• Staffing of the compliance and enforcement unit was boosted\nsignificantly, resulting in more compliance activity and safer working\nenvironments for apprentices and trainees.\n• 106 investigations were undertaken in response to allegations of non-\ncompliance and as a result of undertaking routine visits to workplaces.\n• Where breaches are identified, one or a combination of education,\nconditions on registration, fines or prohibition may be applied.\n• Conditions were applied to the registration of 19 employers and the\nregistration of three employers was suspended.\n• Three employers were declared prohibited from employing\napprentices and trainees for serious breaches of the South Australian\nSkills Act 2008.\n• Advice and information regarding the VET system, and in particular\npertaining to apprenticeships and traineeships, was provided in\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- 2024–2025 2024–2025 Variation 2023–2024\nStatement of Comprehensive\nBudget Actual $000s Actual\nIncome\n$000s $000s $000s\nTotal Income 6,175 9,460 3,285 3,426\nTotal Expenses 6,175 10,155 (3,980) 3,642\nNet Result 0 (695) (695) (216)\nTotal Comprehensive Result 0 (695) (695) (216)\nThe Commission reported a $0.695 million net loss in the 2024–2025 financial year.\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 33]\nAnnual Report 2024–2025 33\nPublic complaints\nNumber of public complaints reported\nNumber of\nComplaint\nSub-categories Example Complaints\ncategories\n2024–2025\nFailure to demonstrate values such as empathy,\nProfessional\nStaff attitude respect, fairness, courtesy, extra mile; cultural 0\nbehaviour\ncompetency\nProfessional Staff Failure to action service request; poorly informed\n0\nbehaviour competency decisions; incorrect or incomplete service provided\nProfessional Lack of service specific knowledge; incomplete or\nStaff knowledge 0\nbehaviour out-of-date knowledge\nCommunication Inadequate, delayed or absent communication\nCommunication 0\nquality with customer\nCustomer’s confidentiality or privacy not\nCommunication Confidentiality 0\nrespected; information shared incorrectly\nSystems/ System offline; inaccessible to customer; incorrect\nService delivery 0\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- Statement of Comprehensive Income\n2021-22\nBudget\n$000s\n2021-22 Actual\n$000s\nVariation\n$000s\nPast year\n2020-21 Actual\n$000s\nTotal Income\n2477\n2879\n402\n-\nTotal Expenses\n2477\n2459\n-18\n-\nNet Result\n0\n420\n420\n-\nTotal Comprehensive Result\n0\n420\n420\n-\nStatement of Financial Position\n2021-22\nBudget\n$000s\n2021-22 Actual\n$000s\nVariation\n$000s\nPast year\n$000s\nCurrent assets\n667\n894\n227\n­-\nNon-current assets\n0\n0\n0\n-\nTotal assets\n667\n894\n227\n-\nCurrent liabilities\n258\n189\n-69\n-\nNon-current liabilities\n372\n249\n-123\n-\nTotal liabilities\n630\n438\n-192\n-\nNet assets\n37\n456\n419\n-\nEquity\n37\n456\n419\n-\nDownload financial statements\nConsultants disclosure\nThe following is a summary of\nexternal consultants that have been engaged by the agency, the nature of work\nundertaken, and the actual payments made for the work undertaken during the\nfinancial year.\n Source: `pages/annual-reports-index__00.html (https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2021-22)`\n- Statement of Comprehensive Income\n2023-24\nBudget\n$000s\n2023-24\nActual\n$000s\nVariation\n$000s\n202\n-23\nActual\n$000s\nTotal Income\n3 095\n3 526\n431\n2 980\nTotal Expenses\n3 095\n3 649\n(554)\n2 936\nNet Result\n0\n(123)\n(123)\n44\nTotal Comprehensive Result\n0\n(123)\n(123)\n44\nStatement of Financial Position\n2023-24\nBudget\n$000s\n2023-24\nActual\n$000s\nVariation\n$000s\n2022-23\nActual\n$000s\nCurrent assets\n1 331\n1 161\n170\n1 331\nNon-current assets\n0\n-\n0\nTotal assets\n1 331\n1 161\n170\n1 331\nCurrent liabilities\n501\n367\n134\n501\nNon-current liabilities\n330\n417\n(87)\n330\nTotal liabilities\n831\n784\n47\n831\nNet assets\n500\n377\n123\n500\nEquity\n500\n377\n123\n500\nConsultants disclosure\nThe following is a summary of external consultants who have been engaged by the agency, the nature of work undertaken, and the actual payments made for the work undertaken during the financial year.\n Source: `pages/annual-reports-index__02.html (https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2023-24)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $000, $0.411, $0.911 million | 2024–2025 2024–2025 Variation 2023–2024\nStatement of Financial Position Budget Actual $000s Actual\n$000s $000s $000s\nCurrent assets 1,331 1,807 476 1,062\nNon-current assets 0 0 0 0\nTotal assets 1 ,331 1,807 476 1,062\nCurrent liabilities 501 1,228 (727) 362\nNon-current liabilities 330 990 (660) 416\nTotal liabilities 831 2,218 (1,387) 778\nNet assets 500 (411) (911) 284\nEquity 500 (411) (911) 284\nThe Commission’s net assets as at 30 June 2025 were ( | `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)` |\n| $0.695 million, $0.874 million, 0.695 million, 0.874 million | This result is $0.695 million\nunfavourable compared to the original budget due to expenses incurred on the transition of staff leave liabilities,\nvalued at $0.874 million, from the Department to the Commission. | `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)` |\n| $000 | Statement of 2021-22 2021-22 Variation Past year\nComprehensive Budget Actual\nIncome $000s\n$000s $000s 2020-21\nActual\n$000s\nTotal Income 2477 2879 402 -\nTotal Expenses 2477 2459 -18 -\nNet Result 0 420 420 -\nTotal 0 420 420 -\nComprehensive\nResult\nStatement of 2021-22 2021-22 Variation Past year\nFinancial Position Budget Actual\n$000s $000s $000s 2020-21\nActual\n$000s\nCurrent assets 667 894 227 -\nNon-current assets 0 0 0 -\nTotal assets 667 894 227 -\nC | `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)` |\n| $000 | Statement of 2022-23 2022-23 Variation 2021-22\nComprehensive Income Budget Actual $000s Actual\n$000s $000s $000s\nTotal Income 0 3 072 0 2 879\nTotal Expenses 0 2 836 0 2 459\nNet Result 0 236 0 420\nTotal Comprehensive Result 0 236 0 420\nStatement of Financial 2022-23 2022-23 Variation 2021-22\nPosition Budget Actual $000s Actual\n$000s $000s $000s\nCurrent assets 0 1 528 0 894\nNon-current assets 0 - 0\nTotal assets 0 1 528 0 894\nCurrent liabilities 0 5 | `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)` |\n| $000 | Statement of 2023-24 2023-24 Variation 2022-23\nComprehensive Income Budget Actual $000s Actual\n$000s $000s $000s\nTotal Income 3 095 3 526 431 2 980\nTotal Expenses 3 095 3 649 (554) 2 936\nNet Result 0 (123) (123) 44\nTotal Comprehensive Result 0 (123) (123) 44\nStatement of Financial 2023-24 2023-24 Variation 2022-23\nPosition Budget Actual $000s Actual\n$000s $000s $000s\nCurrent assets 1 331 1 161 170 1 331\nNon-current assets 0 - 0\nTotal assets 1 331 | `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)` |\n| $000, $0.695 million, 0.695 million | 2024–2025 2024–2025 Variation 2023–2024\nStatement of Comprehensive\nBudget Actual $000s Actual\nIncome\n$000s $000s $000s\nTotal Income 6,175 9,460 3,285 3,426\nTotal Expenses 6,175 10,155 (3,980) 3,642\nNet Result 0 (695) (695) (216)\nTotal Comprehensive Result 0 (695) (695) (216)\nThe Commission reported a $0.695 million net loss in the 2024–2025 financial year. | `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)` |\n| $000 | Statement of Comprehensive Income\n2021-22\nBudget\n$000s\n2021-22 Actual\n$000s\nVariation\n$000s\nPast year\n2020-21 Actual\n$000s\nTotal Income\n2477\n2879\n402\n-\nTotal Expenses\n2477\n2459\n-18\n-\nNet Result\n0\n420\n420\n-\nTotal Comprehensive Result\n0\n420\n420\n-\nStatement of Financial Position\n2021-22\nBudget\n$000s\n2021-22 Actual\n$000s\nVariation\n$000s\nPast year\n$000s\nCurrent assets\n667\n894\n227\n­-\nNon-current assets\n0\n0\n0\n-\nTotal assets\n667\n894\n227\n-\nCurrent liabili | `pages/annual-reports-index__00.html (https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2021-22)` |\n| $000 | Statement of Comprehensive Income\n2023-24\nBudget\n$000s\n2023-24\nActual\n$000s\nVariation\n$000s\n202\n-23\nActual\n$000s\nTotal Income\n3 095\n3 526\n431\n2 980\nTotal Expenses\n3 095\n3 649\n(554)\n2 936\nNet Result\n0\n(123)\n(123)\n44\nTotal Comprehensive Result\n0\n(123)\n(123)\n44\nStatement of Financial Position\n2023-24\nBudget\n$000s\n2023-24\nActual\n$000s\nVariation\n$000s\n2022-23\nActual\n$000s\nCurrent assets\n1 331\n1 161\n170\n1 331\nNon-current assets\n0\n-\n0\nTotal assets\n1 331 | `pages/annual-reports-index__02.html (https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2023-24)` |\n| $000 | Statement of Comprehensive Income\n2022-23\nBudget\n$000s\n2022-23\nActual\n$000s\nVariation\n$000s\n202\n1-22\nActual\n$000s\nTotal Income\n0\n3 072\n0\n2 879\nTotal Expenses\n0\n2 836\n0\n2 459\nNet Result\n0\n236\n0\n420\nTotal Comprehensive Result\n0\n236\n0\n420\nStatement of Financial Position\n2022-23\nBudget\n$000s\n2022-23\nActual\n$000s\nVariation\n$000s\n2021-22\nActual\n$000s\nCurrent assets\n0\n1 528\n0\n894\nNon-current assets\n0\n-\n0\nTotal assets\n0\n1 528\n0\n894\nCurrent liabilities\n0 | `pages/annual-reports-index__03.html (https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2022-23)` |\n| $0.179 million, 0.179 million | After excluding this once-off adjustment, the Commission was favourable against its original 2024–2025 budget\nby $0.179 million. | `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)` |\n| $10,000 , $138,100\n, $572,396\n, $42,922\n, $232,828\nM, $21,036\nM | [Page 30]\n30 Annual Report 2024–2025\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nAerial Consultancy Pty Ltd Industry Engagement & Course $138,100\nAccreditation Consulting\nRandstad Pty Ltd Temporary Staff - Various $572,396\nDFP Recruitment Services Temporary Staff $42,922\nHays Specialist Recruitment Temporary Staff - Various $232,828\nMaxima Group Training Temporary Staff - Trainee $21,036\nMovers & Shak | `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)` |\n| $10,000 | Consultancies with a contract value below $10,000 each\nConsultancies Purpose $ Actual payment\nAll consultancies below 0\n$10,000 each - combined\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nAll consultancies above 0\n$10,000 each - combined\nData for previous years is available at: Data SA\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultan | `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)` |\n| $10,000\n, $10,000 | Contractors with a contract value below $10,000\nContractors Purpose $ Actual payment\nAll contractors below Various 14 690\n$10,000 each - combined\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nHays Specialist Temporary labour hire for 149 874\nRecruitment implementation of the\nnew legislation. | `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)` |\n| $10,000 , $106 | [Page 29]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nVictoria University Lead Reviewer, TAFE $106 095\nRoadmap for the Future\nTotal $106 095\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultancy contracts across the South Australian Public\nSector. | `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)` |\n| $10,000\n, $10,000 , $75 | Contractors with a contract value below $10,000\nContractors Purpose $ Actual payment\nAll contractors below Various Nil\n$10,000 each - combined\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nHAYS Specialist Strategic project work $75 016\nRecruitment\nTotal $75 016\nThe details of South Australian Government-awarded contracts for goods, services,\nand works are displayed on the SA Tenders and Contracts websit | `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)` |\n| $000 | Statement of 2021-22 2021-22 Variation Past year\nComprehensive Budget Actual\nIncome $000s\n$000s $000s 2020-21\nActual\n$000s\nTotal Income 2477 2879 402 -\nTotal Expenses 2477 2459 -18 -\nNet Result 0 420 420 -\nTotal 0 420 420 -\nComprehensive\nResult\nStatement of 2021-22 2021-22 Variation Past year\nFinancial Position Budget Actual\n$000s $000s $000s 2020-21\nActual\n$000s\nCurrent assets 667 894 227 -\nNon-current assets 0 0 0 -\nTotal assets 667 894 227 -\nC | `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)` |\n| $000 | Statement of 2022-23 2022-23 Variation 2021-22\nComprehensive Income Budget Actual $000s Actual\n$000s $000s $000s\nTotal Income 0 3 072 0 2 879\nTotal Expenses 0 2 836 0 2 459\nNet Result 0 236 0 420\nTotal Comprehensive Result 0 236 0 420\nStatement of Financial 2022-23 2022-23 Variation 2021-22\nPosition Budget Actual $000s Actual\n$000s $000s $000s\nCurrent assets 0 1 528 0 894\nNon-current assets 0 - 0\nTotal assets 0 1 528 0 894\nCurrent liabilities 0 5 | `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)` |\n| $000 | Statement of 2023-24 2023-24 Variation 2022-23\nComprehensive Income Budget Actual $000s Actual\n$000s $000s $000s\nTotal Income 3 095 3 526 431 2 980\nTotal Expenses 3 095 3 649 (554) 2 936\nNet Result 0 (123) (123) 44\nTotal Comprehensive Result 0 (123) (123) 44\nStatement of Financial 2023-24 2023-24 Variation 2022-23\nPosition Budget Actual $000s Actual\n$000s $000s $000s\nCurrent assets 1 331 1 161 170 1 331\nNon-current assets 0 - 0\nTotal assets 1 331 | `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)` |\n| $000, $0.695 million, 0.695 million | 2024–2025 2024–2025 Variation 2023–2024\nStatement of Comprehensive\nBudget Actual $000s Actual\nIncome\n$000s $000s $000s\nTotal Income 6,175 9,460 3,285 3,426\nTotal Expenses 6,175 10,155 (3,980) 3,642\nNet Result 0 (695) (695) (216)\nTotal Comprehensive Result 0 (695) (695) (216)\nThe Commission reported a $0.695 million net loss in the 2024–2025 financial year. | `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)` |\n| $000 | Statement of Comprehensive Income\n2021-22\nBudget\n$000s\n2021-22 Actual\n$000s\nVariation\n$000s\nPast year\n2020-21 Actual\n$000s\nTotal Income\n2477\n2879\n402\n-\nTotal Expenses\n2477\n2459\n-18\n-\nNet Result\n0\n420\n420\n-\nTotal Comprehensive Result\n0\n420\n420\n-\nStatement of Financial Position\n2021-22\nBudget\n$000s\n2021-22 Actual\n$000s\nVariation\n$000s\nPast year\n$000s\nCurrent assets\n667\n894\n227\n­-\nNon-current assets\n0\n0\n0\n-\nTotal assets\n667\n894\n227\n-\nCurrent liabili | `pages/annual-reports-index__00.html (https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2021-22)` |\n\n## Key Achievements\n\n- [Page 4]\n4 Annual Report 2024–2025\nFrom the Chair of the South\nAustralian Skills Commission\nIt gives me great pleasure to present the South Australian Skills Commission’s\nannual report, which highlights the achievements and activity of the organisation\nacross the 2024–2025 financial year.\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 7]\nAnnual Report 2024–2025 7\nFinancial performance 28\nFinancial performance at a glance 28\nConsultants disclosure 29\nContractors disclosure 29\nRisk management 31\nFraud detected in the agency 31\nStrategies implemented to control and prevent fraud 31\nPublic interest disclosure 31\nReporting required under any other act or regulation 32\nReporting required under the Carers’ Recognition Act 2005 32\nPublic complaints 33\nNumber of public complaints reported 33\nAdditional Metrics 34\nService Improvements 34\nCompliance Statement 34\nAppendix: Audited financial statements 2024–2025 35\nSOUTH AUSTRALIAN SKILLS COMMISSION\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 34]\n34 Annual Report 2024–2025\nNumber of\nComplaint\nSub-categories Example Complaints\ncategories\n2024–2025\nLack of staff punctuality; excessive waiting times\nService quality Timeliness 0\n(outside of service standard); timelines not met\nMaintenance; personal or family safety; duty of\nService quality Safety care not shown; poor security service/premises; 0\npoor cleanliness\nService Service design doesn’t meet customer needs; poor\nService quality 0\nresponsiveness service fit with customer expectations\nThird party; customer misunderstanding;\nNo case to No case to\nredirected to another agency; insufficient 0\nanswer answer\ninformation to investigate\nTotal 0\nAdditional Metrics Total\nNumber of positive feedback comments\nNumber of negative feedback comments\nN/A\nTotal number of feedback comments\n% complaints resolved within policy timeframes\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 10]\n8 Strategic Plan 2025–2030\nOur strategic priorities, objectives, and measures\nStrategic Priority 1 Strategic Priority 2\nAttract and retain apprentices Innovate and advocate to enable the\nand trainees to VET to meet skills system to adapt to workforce\nworkforce needs requirements\nOur Objectives Our Objectives\n• Establish a shopfront support centre where\n• Develop a solid understanding of the drivers\napprentices and trainees, employers, and\nof and barriers to lifting completion rates\ncommunity members can better engage\nand support the achievement of significant\nwith the Commission through dedicated\nimprovements.\ncomplaint handling, advocacy, and dispute\n• Support the visibility of career pathways resolution services.\nbetween school, VET, ACE, and Higher\n• Contribute to the development of quality\nEducation.\ntraining packages by engaging with industry\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- From its commencement in November 2020 to\n30 June 2023, 34 micro-credentials have been endorsed, 278 participants (as at 31\nMarch 2023) having completed a micro-credential.\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- Nominations for the 2024 South Australian\nTraining Awards opened in May 2024 and\nas at 30 June 2024 the Commission has\nreceived 112 nominations across 14\ncategories including a new Lifetime\nAchievement Award category.\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- [pages 11,12,13,14,15,16,17]\nresult of internal reviews or machinery of government changes.\n• The South Australian Skills Commission was established as a result of\nchanges to the South Australian Skills Act 2008 on 1 July 2021.\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- Statement of 2021-22 2021-22 Variation Past year\nComprehensive Budget Actual\nIncome $000s\n$000s $000s 2020-21\nActual\n$000s\nTotal Income 2477 2879 402 -\nTotal Expenses 2477 2459 -18 -\nNet Result 0 420 420 -\nTotal 0 420 420 -\nComprehensive\nResult\nStatement of 2021-22 2021-22 Variation Past year\nFinancial Position Budget Actual\n$000s $000s $000s 2020-21\nActual\n$000s\nCurrent assets 667 894 227 -\nNon-current assets 0 0 0 -\nTotal assets 667 894 227 -\nCurrent liabilities 258 189 -69 -\nNon-current 372 249 -123 -\nliabilities\nTotal liabilities 630 438 -192 -\nNet assets 37 456 419 -\nEquity 37 456 419 -\n28 | P a g e\nOFFICIAL\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- Consultancies with a contract value below $10,000 each\nConsultancies Purpose $ Actual payment\nAll consultancies below 0\n$10,000 each - combined\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nAll consultancies above 0\n$10,000 each - combined\nData for previous years is available at: Data SA\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultancy contracts across the South Australian Public\nSector.\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- Contractors with a contract value below $10,000\nContractors Purpose $ Actual payment\nAll contractors below Various 14 690\n$10,000 each - combined\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nHays Specialist Temporary labour hire for 149 874\nRecruitment implementation of the\nnew legislation.\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- [Page 33]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2021-22\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- [Page 34]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nComplaint Sub-categories Example Number of\ncategories Complaints\n2021-22\nService quality Information Incorrect, incomplete, out 0\ndated or inadequate\ninformation; not fit for\npurpose\nService quality Access to Information difficult to 0\ninformation understand, hard to find or\ndifficult to use; not plain\nEnglish\nService quality Timeliness Lack of staff punctuality; 0\nexcessive waiting times\n(outside of service\nstandard); timelines not met\nService quality Safety Maintenance; personal or 0\nfamily safety; duty of care\nnot shown; poor security\nservice/ premises; poor\ncleanliness\nService quality Service Service design doesn’t meet 0\nresponsiveness customer needs; poor\nservice fit with customer\nexpectations\nNo case to No case to answer Third party; customer 0\nanswer misunderstanding;\nredirected to another\nagency;\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- [Page 31]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nRisk management\nRisk and audit at a glance\nFraud detected in the agency\nCategory/nature of fraud Number of instances\nNil 0\nNB: Fraud reported includes actual and reasonably suspected incidents of fraud.\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- [Page 30]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nRisk management\nRisk and audit at a glance\nFraud detected in the agency\nCategory/nature of fraud Number of instances\nNil 0\nNB: Fraud reported includes actual and reasonably suspected incidents of fraud.\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- [Page 31]\nOFFICIAL\n2023-24 ANNUAL REPORT for the South Australian Skills Commission\nRisk management\nRisk and audit at a glance\nFraud detected in the agency\nCategory/nature of fraud Number of instances\nNil 0\nNB: Fraud reported includes actual and reasonably suspected incidents of fraud.\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- [Page 33]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2021-22\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- [Page 32]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2022-23\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- [pages 32,33,34,35]\nmunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\ndelivery to customer; incorrect\nresult/information provided;\npoor system design\nService Access to services Service difficult to find; 0\ndelivery location poor; facilities/\nenvironment poor standard;\nnot accessible to customers\nwith disabilities\nService Process Processing error; incorrect 0\ndelivery process used; delay in\nprocessing application;\nprocess not customer\nresponsive\nPolicy Policy application Incorrect policy 0\ninterpretation; incorrect\npolicy applied; conflicting\npolicy advice given\nPolicy Policy content Policy content difficult to 0\nunderstand; policy\nunreasonable or\ndisadvantages customer\n32 | P a g e\nOFFICIAL\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- [Page 33]\nOFFICIAL\n2023-24 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2023-24\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- [Page 7]\nAnnual Report 2024–2025 7\nFinancial performance 28\nFinancial performance at a glance 28\nConsultants disclosure 29\nContractors disclosure 29\nRisk management 31\nFraud detected in the agency 31\nStrategies implemented to control and prevent fraud 31\nPublic interest disclosure 31\nReporting required under any other act or regulation 32\nReporting required under the Carers’ Recognition Act 2005 32\nPublic complaints 33\nNumber of public complaints reported 33\nAdditional Metrics 34\nService Improvements 34\nCompliance Statement 34\nAppendix: Audited financial statements 2024–2025 35\nSOUTH AUSTRALIAN SKILLS COMMISSION\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 33]\nAnnual Report 2024–2025 33\nPublic complaints\nNumber of public complaints reported\nNumber of\nComplaint\nSub-categories Example Complaints\ncategories\n2024–2025\nFailure to demonstrate values such as empathy,\nProfessional\nStaff attitude respect, fairness, courtesy, extra mile; cultural 0\nbehaviour\ncompetency\nProfessional Staff Failure to action service request; poorly informed\n0\nbehaviour competency decisions; incorrect or incomplete service provided\nProfessional Lack of service specific knowledge; incomplete or\nStaff knowledge 0\nbehaviour out-of-date knowledge\nCommunication Inadequate, delayed or absent communication\nCommunication 0\nquality with customer\nCustomer’s confidentiality or privacy not\nCommunication Confidentiality 0\nrespected; information shared incorrectly\nSystems/ System offline; inaccessible to customer; incorrect\nService delivery 0\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 34]\n34 Annual Report 2024–2025\nNumber of\nComplaint\nSub-categories Example Complaints\ncategories\n2024–2025\nLack of staff punctuality; excessive waiting times\nService quality Timeliness 0\n(outside of service standard); timelines not met\nMaintenance; personal or family safety; duty of\nService quality Safety care not shown; poor security service/premises; 0\npoor cleanliness\nService Service design doesn’t meet customer needs; poor\nService quality 0\nresponsiveness service fit with customer expectations\nThird party; customer misunderstanding;\nNo case to No case to\nredirected to another agency; insufficient 0\nanswer answer\ninformation to investigate\nTotal 0\nAdditional Metrics Total\nNumber of positive feedback comments\nNumber of negative feedback comments\nN/A\nTotal number of feedback comments\n% complaints resolved within policy timeframes\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 22]\nOFFICIAL\n2023-24 ANNUAL REPORT for the South Australian Skills Commission\n• Compliance with the delegations is\nmonitored and managed through a\nDelegations Compliance Framework and\nDelegations Policy.\n• Reports, prepared by TAS as the\ndelegated authority during the period, and\nendorsed by the Commission included:\no Annual Compliance Monitoring Plan,\nincorporating annual regulatory\npriorities and compliance plan.\no Quarterly Dashboard Reports.\n• Regular engagement with TAS, registered\ntraining organisations (public and private),\nindustry stakeholders, peak bodies, key\nstate and Commonwealth agencies and\nAustralian Apprenticeship Support\nNetwork providers, particularly in regional\nSouth Australia, was undertaken across\nthe reporting period to stay abreast of, and\nrespond to, emerging issues.\n• The Commission strengthened its\ncompliance approach and activities to\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- [Page 25]\nAnnual Report 2024–2025 25\nAgency Indicators Performance\nobjectives\nSupporting Workers and Business in Whyalla and Surrounds\nIn late 2024, the Commission commenced a program of activity to support\nworkers and businesses impacted or at risk of being impacted by a down\nturn in work and/or redundancies in the Whyalla region, associated with\nOneSteel Manufacturing being placed into administration.\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 31]\nAnnual Report 2024–2025 31\nRisk management\nFraud detected in the agency\nCategory/nature of fraud Number of instances\nNil 0\nNB: Fraud reported includes actual and reasonably suspected incidents of fraud.\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- 31\nRisk and audit at a glance .....................................................................................\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n\n## Corporate Values and Operating Culture\n\n- [Page 33]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2021-22\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)`\n- [Page 32]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2022-23\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)`\n- [Page 33]\nOFFICIAL\n2023-24 ANNUAL REPORT for the South Australian Skills Commission\nPublic complaints\nNumber of public complaints reported\nComplaint Sub-categories Example Number of\ncategories Complaints\n2023-24\nProfessional Staff attitude Failure to demonstrate 0\nbehaviour values such as empathy,\nrespect, fairness, courtesy,\nextra mile; cultural\ncompetency\nProfessional Staff competency Failure to action service 0\nbehaviour request; poorly informed\ndecisions; incorrect or\nincomplete service provided\nProfessional Staff knowledge Lack of service specific 0\nbehaviour knowledge; incomplete or\nout-of-date knowledge\nCommunication Communication Inadequate, delayed or 0\nquality absent communication with\ncustomer\nCommunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\n Source: `annual-reports/2023-24.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf)`\n- [Page 33]\nAnnual Report 2024–2025 33\nPublic complaints\nNumber of public complaints reported\nNumber of\nComplaint\nSub-categories Example Complaints\ncategories\n2024–2025\nFailure to demonstrate values such as empathy,\nProfessional\nStaff attitude respect, fairness, courtesy, extra mile; cultural 0\nbehaviour\ncompetency\nProfessional Staff Failure to action service request; poorly informed\n0\nbehaviour competency decisions; incorrect or incomplete service provided\nProfessional Lack of service specific knowledge; incomplete or\nStaff knowledge 0\nbehaviour out-of-date knowledge\nCommunication Inadequate, delayed or absent communication\nCommunication 0\nquality with customer\nCustomer’s confidentiality or privacy not\nCommunication Confidentiality 0\nrespected; information shared incorrectly\nSystems/ System offline; inaccessible to customer; incorrect\nService delivery 0\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [Page 30]\n30 Annual Report 2024–2025\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nAerial Consultancy Pty Ltd Industry Engagement & Course $138,100\nAccreditation Consulting\nRandstad Pty Ltd Temporary Staff - Various $572,396\nDFP Recruitment Services Temporary Staff $42,922\nHays Specialist Recruitment Temporary Staff - Various $232,828\nMaxima Group Training Temporary Staff - Trainee $21,036\nMovers & Shakers Awards Evaluator Services $16,545\nNCVER NCVER Pilot Project $76,750\nNous Group Pty Ltd Apprenticeship Pilot Concept $13,000\nOGGI Consulting Pty Ltd Building & Construction Industry $13,760\nDiscussion Paper, Occupational\nRecognition Service Project\nOn the Table Events Pty Ltd Awards Event Management $22,336\nservices\nStreamer Strategy Strategic Planning $50,685\nThe Eventful Learning Co WorldSkills Camp Facilitation $12,080\nTotal $1,212,438\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [pages 12,13,14,15,16]\nd the value and\nprogram of events vibrancy of skills – in\nand activities learning, work, and\nThrough Training Awards\nlife – to benefit\nand WorldSkills community\nA continuous flow of data around quality, access, and safety to inform decisions and make system-wide improvements\nPREPARE MONITOR DEVELOP\nThe South The Commission’s An occupational recognition\nAustralian Skills legislative functions service that enables\nStandards across the regulation applications to be assessed\njourney within a strong quality-\nbased assessment\nframework\nRegulating, reporting,\nand strengthening Regulating,\nreporting,\nand\nstrengthening Regulating,\nreporting,\nand\nstrengthening Regulating,\nreporting,\nand\nstrengthening\nA Strong Foundation\nBuild a fit-for-purpose regulatory framework.\n Source: `strategies/SASC-Strategic-Plan-2025.pdf (https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf)`\n- [Page 8]\n8 Annual Report 2024–2025\nOverview: about the agency\nOur purpose Our values\nThe South Australian Skills Commission Trusted – Our stakeholders know that we will always\nis an independent voice ensuring an industry- act with integrity and purpose.\nled skills system that delivers prosperity for\nResponsive – Listening, understanding and being\nSouth Australia.\nresponsive to the needs of our stakeholders and the\nSouth Australian economy is our core business.\n Source: `annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)`\n- [pages 7,8,9,10]\ne will always\nact with integrity and purpose.\n• Responsive – Listening, understanding and being\nresponsive to the needs of our stakeholders and the\nSouth Australian economy is our core business.\n• Collaborative – We strive to be exceptional\ncollaborators because we understand that it is through\npartnerships and collaboration that the best outcomes\nare achieved.\n• Effective – With a focus on outcomes we always seek\nto achieve genuine impact through our activities.\n Source: `strategies/2022-SASC-Strategic-Plan.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2022-SASC-Strategic-Plan.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py ` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2021-22.pdf` - annual-reports - https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf\n- `annual-reports/2022-23.pdf` - annual-reports - https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://sascstore.blob.core.windows.net/sasc-storage/assets/2023-2024-Annual-Report.pdf\n- `annual-reports/2024-25.pdf` - annual-reports - https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf\n- `strategies/2022-SASC-Strategic-Plan.pdf` - strategies - https://sascstore.blob.core.windows.net/sasc-storage/assets/2022-SASC-Strategic-Plan.pdf\n- `strategies/SASC-Strategic-Plan-2025.pdf` - strategies - https://sascstore.blob.core.windows.net/sasc-storage/publications/SASC-Strategic-Plan-2025.pdf\n- `pages/about.html` - pages - https://skillscommission.sa.gov.au/about\n- `pages/annual-reports-index.html` - pages - https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission\n- `pages/annual-reports-index__00.html` - pages - https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2021-22\n- `pages/annual-reports-index__01.html` - pages - https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2024-25\n- `pages/annual-reports-index__02.html` - pages - https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2023-24\n- `pages/annual-reports-index__03.html` - pages - https://skillscommission.sa.gov.au/annual-reports-from-the-south-australian-skills-commission/annual-report-2022-23\n- `pages/contact.html` - pages - https://skillscommission.sa.gov.au/contact\n- `pages/homepage.html` - pages - https://skillscommission.sa.gov.au/\n- `pages/media-releases-index.html` - pages - https://skillscommission.sa.gov.au/news/skills-commission-enforces-trade-training-requirements-to-protect-learners-and-industry\n- `pages/media-releases-index__12.html` - pages - https://skillscommission.sa.gov.au/industry-engagement-and-workforce-priorities/industry-skills-councils/industry-skills-councils-2024\n- `pages/news-latest.html` - pages - https://skillscommission.sa.gov.au/news\n- `pages/publications-index.html` - pages - https://skillscommission.sa.gov.au/resources-and-publications\n- `pages/strategies-index.html` - pages - https://skillscommission.sa.gov.au/legislative-framework\n- `pages/strategies-index__04.html` - pages - https://skillscommission.sa.gov.au/legislative-framework\n- `pages/strategies-index__05.html` - pages - https://skillscommission.sa.gov.au/legislative-framework/south-australian-skills-act\n- `pages/strategies-index__06.html` - pages - https://skillscommission.sa.gov.au/legislative-framework/regulations-and-standards\n- `pages/strategies-index__07.html` - pages - https://skillscommission.sa.gov.au/legislative-framework/employer-register\n- `pages/strategies-index__08.html` - pages - https://skillscommission.sa.gov.au/legislative-framework/2021-legislation-changes\n- `pages/strategies-index__09.html` - pages - https://skillscommission.sa.gov.au/legislative-framework/supervision-taps-schedule\n- `pages/strategies-index__10.html` - pages - https://skillscommission.sa.gov.au/strategic-plan\n- `pages/strategies-index__11.html` - pages - https://skillscommission.sa.gov.au/legislative-framework/supervision-taps-schedule/find-my-supervision-ratio\n- `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pdf` - other-pdfs - https://sascstore.blob.core.windows.net/sasc-storage/assets/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pdf\n- `other-pdfs/SA-Skills-Commission-Media-Release-Enforcement-of-trade-apprenticeships-Dec-2025.pdf` - other-pdfs - https://sascstore.blob.core.windows.net/sasc-storage/publications/SA-Skills-Commission-Media-Release-Enforcement-of-trade-apprenticeships-Dec-2025.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.", "legislation_md": "# South Australian Skills Commission - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:43:04.671613+00:00\n**Entity ID**: SA-South-Australian-Skills-Commission\n**Jurisdiction**: South Australia\n**Portfolio**: Skills\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 30\n- Unique legislation references found: 22\n\n| Type | Count |\n|---|---:|\n| Act | 20 |\n| Regulation | 2 |\n\n## Legislation References\n\n### South Australian Skills Act 2008\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 55\n**Register search**: https://www.legislation.sa.gov.au/search?query=South+Australian+Skills+Act+2008\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `pages/annual-reports-index__02.html`\n- `pages/annual-reports-index__03.html`\n- `pages/media-releases-index__12.html`\n- `pages/strategies-index.html`\n- `pages/strategies-index__04.html`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- h Australian Skills Commission\nHome\nAnnual Reports of the South Australian Skills Commission\n2021-22 Annual Report of the South Australian Skills Commission\nThis annual report will be presented to Parliament to meet the statutory reporting requirements of\nthe\nSouth Australian Skills Act 2008\nand the requirements of Premier and Cabinet Circular\nPC013 Annual Reporting\n.\nThis report is verified to be accurate for the purposes of annual reporting to the Parliament of South Australia.\nSubmitted on behalf of the South Australian Skills Commission by:\nR\n Source: `pages/annual-reports-index__00.html`\n- ndustry input into government policy.\nOur Commission members provided expert guidance to effectively integrate the activity of the former Office of the Training Advocate and Training and Skills Commission, while fulfilling the functions set out in the revised\nSouth Australian Skills Act 2008\n.\nThe finalisation of the Commission’s first\nStrategic Plan (2022-2024)\nhas been a key milestone. The Plan represents many months of research, consultation and collaboration. Having drawn on the collective intelligence of South Australian employers, Industry\n Source: `pages/annual-reports-index__00.html`\n- nderstand that it is through partnerships and collaboration that the best outcomes are achieved.\nEffective\n– With a focus on outcomes we always seek to achieve genuine impact through our activities.\nOur functions, objectives and deliverables\nAs set out in the\nSouth Australian Skills Act 2008\n, the South Australian Skills Commission is required to:\nadvise the Minister on:\nmatters relating to the development, funding, quality and performance of vocational education and training and adult community education;\nstrategies and priorities for workforce\n Source: `pages/annual-reports-index__00.html`\n- ges to the agency\nDuring 2021-22 there were the following changes to the agency’s structure and objectives as a result of internal reviews or machinery of government changes.\nThe South Australian Skills Commission was established as a result of changes to the\nSouth Australian Skills Act 2008\non 1 July 2021. This involved the creation of the new organisational structure and replaced the functions of the Training Advocate and the Training and Skills Commission.\nMachinery of Government saw transition processes commence during the latter months of th\n Source: `pages/annual-reports-index__00.html`\n- for a country Labor MP.\nThe focus of his work in government has been education, child protection, industrial relations and emergency services; the latter leading to Blair becoming a volunteer with the Salisbury SES Unit.\nLegislation administered by the agency\nSouth Australian Skills Act 2008\nSouth Australian Skills Regulations 2021\nOther related agencies (within the Minister's area/s of responsibility)\nDepartment for Education (including Skills SA)\nThe Commission's performance\nPerformance at a glance\nMeetings attended by board members during 2021\n Source: `pages/annual-reports-index__00.html`\n\n### Carers’ Recognition Act 2005\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 25\n**Register search**: https://www.legislation.sa.gov.au/search?query=Carers%E2%80%99+Recognition+Act+2005\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `pages/annual-reports-index__02.html`\n- `pages/annual-reports-index__03.html`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under the Carers’ Recognition Act 2005\nThe Carers’ Recognition Act 2005\nis deemed applicable for the following: Department of Human Services, Department for Education, Department for Health, Department for Innovation and Skills, Department for Infrastructure and Transport, South Australia Police a\n Source: `pages/annual-reports-index__00.html`\n- information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under the Carers’ Recognition Act 2005\nThe Carers’ Recognition Act 2005\nis deemed applicable for the following: Department of Human Services, Department for Education, Department for Health, Department for Innovation and Skills, Department for Infrastructure and Transport, South Australia Police and TAFE SA.\nSection 7: Compliance\n Source: `pages/annual-reports-index__00.html`\n- Department of Human Services, Department for Education, Department for Health, Department for Innovation and Skills, Department for Infrastructure and Transport, South Australia Police and TAFE SA.\nSection 7: Compliance or non-compliance with section 6 of the Carers Recognition Act 2005\nand (b) if a person or body provides relevant services under a contract with the organisation (other than a contract of employment), that person's or body's compliance or noncompliance with section 6.\nThe Department provides online training to staff regarding\n Source: `pages/annual-reports-index__00.html`\n- reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under any other act or regulation\nNIL\nReporting required under the Carers’ Recognition Act 2005\nThe\nCarers’ Recognition Act 2005\nis deemed applicable for Department for Education.\nSection 7: Compliance or non-compliance with section 6 of the\nCarers’ Recognition Act 2005\nand (b) if a person or body provides relevant services under a contract with the org\n Source: `pages/annual-reports-index__02.html`\n- wers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under any other act or regulation\nNIL\nReporting required under the Carers’ Recognition Act 2005\nThe\nCarers’ Recognition Act 2005\nis deemed applicable for Department for Education.\nSection 7: Compliance or non-compliance with section 6 of the\nCarers’ Recognition Act 2005\nand (b) if a person or body provides relevant services under a contract with the organisation (other than a contract\n Source: `pages/annual-reports-index__02.html`\n\n### Public Interest Disclosure Act 2018\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 14\n**Register search**: https://www.legislation.sa.gov.au/search?query=Public+Interest+Disclosure+Act+2018\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `pages/annual-reports-index__02.html`\n- `pages/annual-reports-index__03.html`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- Skills Commission’s processes comply with these policies.\nData for previous years is available at:\nData SA\nPublic interest disclosures\nNumber of occasions on which public interest information has been disclosed to a responsible officer of the agency under the\nPublic Interest Disclosure Act 2018\n:\n0\nData for previous years is available at:\nData SA\nNote: Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required u\n Source: `pages/annual-reports-index__00.html`\n- e officer of the agency under the\nPublic Interest Disclosure Act 2018\n:\n0\nData for previous years is available at:\nData SA\nNote: Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under the Carers’ Recognition Act 2005\nThe Carers’ Recognition Act 2005\nis deemed applicable for the following: Department of Human Services, Department for Education, Departme\n Source: `pages/annual-reports-index__00.html`\n- tegies in place to control and prevent fraud. The Skills Commission’s processes comply with these policies.\nPublic interest disclosure\nNumber of occasions on which public interest information has been disclosed to a responsible officer of the agency under the\nPublic Interest Disclosure Act 2018\n:\n0\nNote: Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required\n Source: `pages/annual-reports-index__02.html`\n- st information has been disclosed to a responsible officer of the agency under the\nPublic Interest Disclosure Act 2018\n:\n0\nNote: Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under any other act or regulation\nNIL\nReporting required under the Carers’ Recognition Act 2005\nThe\nCarers’ Recognition Act 2005\nis deemed applicable for Department for Educati\n Source: `pages/annual-reports-index__02.html`\n- tegies in place to control and prevent fraud. The Skills Commission’s processes comply with these policies.\nPublic interest disclosure\nNumber of occasions on which public interest information has been disclosed to a responsible officer of the agency under the\nPublic Interest Disclosure Act 2018\nNil\nNote: Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required\n Source: `pages/annual-reports-index__03.html`\n\n### South Australian Skills Regulations 2021\n\n**Type**: Regulation\n**Confidence**: high\n**Mentions**: 12\n**Register search**: https://www.legislation.sa.gov.au/search?query=South+Australian+Skills+Regulations+2021\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `pages/annual-reports-index__02.html`\n- `pages/annual-reports-index__03.html`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- of his work in government has been education, child protection, industrial relations and emergency services; the latter leading to Blair becoming a volunteer with the Salisbury SES Unit.\nLegislation administered by the agency\nSouth Australian Skills Act 2008\nSouth Australian Skills Regulations 2021\nOther related agencies (within the Minister's area/s of responsibility)\nDepartment for Education (including Skills SA)\nThe Commission's performance\nPerformance at a glance\nMeetings attended by board members during 2021-22\nBoard member\nBoard\nStrategic planning\n Source: `pages/annual-reports-index__00.html`\n- A proforma for use with Training Contracts for vocational education and training aligned apprenticeships/ traineeship pathways was created.\nDevelopment and enactment of the\nSouth Australian Skills Standards\n(under the\nSouth Australian Skills Act 2008\nand the\nSouth Australian Skills Regulations 2021\n).\nNine major amendments approved and gazetted 23 December 2021:\nAddressed lack of flexibility and clarity in the clauses relating to remote and indirect supervision.\nIncorporated a new clause regarding the application for a higher education qualification-ali\n Source: `pages/annual-reports-index__00.html`\n- n the Vocational Education and Training sector. Engaging stakeholders across industry and training, he is passionate about effective and safe training for a dynamic and skilled workforce.\nLegislation administered by the agency\nSouth Australian Skills Act 2008\nSouth Australian Skills Regulations 2021\nOther related agencies (within the Minister's area/s of responsibility)\nDepartment for Education (including Skills SA)\nThe Commission's performance\nPerformance at a glance\nMeetings attended by board members during 2023-24\nBoard member\nBoard\nISC or Committee\nA\n Source: `pages/annual-reports-index__02.html`\n- h the Act.\nSouth Australian Skills Standards\nAs part of regulating the apprenticeship/ traineeship system, the Commission is responsible for development and enactment of the South Australian Skills Standards (under the\nSouth Australian Skills Act 2008\nand the\nSouth Australian Skills Regulations 2021)\n.\nAmendments during the reporting period included:\nStandard 10:\nTraining Contract Suspension\nwas approved for amendment to enable the Commission to exercise its discretion to consider longer term suspensions where there are extenuating circumstances (for exa\n Source: `pages/annual-reports-index__02.html`\n- for Education, Training and Skills in March 2022.\nBlair is passionate about education and believes that a strong, affordable and accessible public education system is the key to equality.\nLegislation administered by the agency\nSouth Australian Skills Act 2008\nSouth Australian Skills Regulations 2021\nOther related agencies (within the Minister's area/s of responsibility)\nDepartment for Education (including Skills SA)\nThe Commission's performance\nPerformance at a glance\nMeetings attended by board members during 2022-23\nBoard member\nBoard\nISC or committee\nA\n Source: `pages/annual-reports-index__03.html`\n\n### Work Health and Safety Act 2012\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 11\n**Register search**: https://www.legislation.sa.gov.au/search?query=Work+Health+and+Safety+Act+2012\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `pages/annual-reports-index__02.html`\n- `pages/annual-reports-index__03.html`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5)\nWork health and safety regulations\nCurrent year\n2021-22\nPast year\n2020-21\n% Change\n(+ / -)\nNumber of notifiable incidents (\nWork Health and Safety Act 2012, Part 3)\nPlease refer to the Department for Industry, Innovation and Science Annual Report\nNumber of provisional improvement, improvement and prohibition notices (\nWork Health and Safety Act 2012 Sections 90, 191 and 195\n)\nReturn to work costs**\nCurrent 2021-\n Source: `pages/annual-reports-index__00.html`\n- year\n2020-21\n% Change\n(+ / -)\nNumber of notifiable incidents (\nWork Health and Safety Act 2012, Part 3)\nPlease refer to the Department for Industry, Innovation and Science Annual Report\nNumber of provisional improvement, improvement and prohibition notices (\nWork Health and Safety Act 2012 Sections 90, 191 and 195\n)\nReturn to work costs**\nCurrent 2021-22\nPast year\n2020-21\n% Change\n(+ / -)\nTotal gross workers compensation expenditure ($)\nPlease refer to the Department for Industry, Innovation and Science Annual Report\nIncome support payments – g\n Source: `pages/annual-reports-index__00.html`\n- ed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5)\nWork health and safety regulations\nCurrent year\n2023-24\nPast year\n2022-23\n% Change\n(+ / -)\nNumber of notifiable incidents (\nWork Health and Safety Act 2012, Part 3)\nPlease refer to the Department’s Annual Report\nNumber of provisional improvement, improvement and prohibition notices (\nWork Health and Safety Act 2012 Sections 90, 191 and 195\n)\nReturn to work costs**\nCurrent year\n2023-24\nPast year\n2022-23\n% Change\n Source: `pages/annual-reports-index__02.html`\n- gulations\nCurrent year\n2023-24\nPast year\n2022-23\n% Change\n(+ / -)\nNumber of notifiable incidents (\nWork Health and Safety Act 2012, Part 3)\nPlease refer to the Department’s Annual Report\nNumber of provisional improvement, improvement and prohibition notices (\nWork Health and Safety Act 2012 Sections 90, 191 and 195\n)\nReturn to work costs**\nCurrent year\n2023-24\nPast year\n2022-23\n% Change\n(+ / -)\nTotal gross workers compensation expenditure ($)\nPlease refer to the Department’s Annual Report\nIncome support payments – gross ($)\n**before third party\n Source: `pages/annual-reports-index__02.html`\n- ed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5)\nWork health and safety regulations\nCurrent year\n2022-23\nPast year\n2021-22\n% Change\n(+ / -)\nNumber of notifiable incidents (\nWork Health and Safety Act 2012, Part 3)\nPlease refer to the Department’s Annual Report\nNumber of provisional improvement, improvement and prohibition notices (\nWork Health and Safety Act 2012 Sections 90, 191 and 195\n)\nReturn to work costs**\nCurrent year\n2022-23\nPast year\n2021-22\n% Change\n Source: `pages/annual-reports-index__03.html`\n\n### Return to Work Act 2014\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 7\n**Register search**: https://www.legislation.sa.gov.au/search?query=Return+to+Work+Act+2014\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `pages/annual-reports-index__02.html`\n- `pages/annual-reports-index__03.html`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- atalities\nSeriously injured workers*\nSignificant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE)\n*number of claimants assessed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5)\nWork health and safety regulations\nCurrent year\n2021-22\nPast year\n2020-21\n% Change\n(+ / -)\nNumber of notifiable incidents (\nWork Health and Safety Act 2012, Part 3)\nPlease refer to the Department for Industry, Innovation and Science Annual\n Source: `pages/annual-reports-index__00.html`\n- atalities\nSeriously injured workers*\nSignificant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE)\n*number of claimants assessed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5)\nWork health and safety regulations\nCurrent year\n2023-24\nPast year\n2022-23\n% Change\n(+ / -)\nNumber of notifiable incidents (\nWork Health and Safety Act 2012, Part 3)\nPlease refer to the Department’s Annual Report\nNumber of provisional impro\n Source: `pages/annual-reports-index__02.html`\n- atalities\nSeriously injured workers*\nSignificant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE)\n*number of claimants assessed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5)\nWork health and safety regulations\nCurrent year\n2022-23\nPast year\n2021-22\n% Change\n(+ / -)\nNumber of notifiable incidents (\nWork Health and Safety Act 2012, Part 3)\nPlease refer to the Department’s Annual Report\nNumber of provisional impro\n Source: `pages/annual-reports-index__03.html`\n- d as\nfrequency rate per 1000 FTE)\n26 | P a g e\nOFFICIAL\n\n[page 27]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\n*number of claimants assessed during the reporting period as having a whole person impairment of 30% or more\nunder the Return to Work Act 2014 (Part 2 Division 5)\nWork health and safety regulations Current Past year % Change\nyear 2020-21 (+ / -)\n2021-22\nNumber of notifiable incidents (Work Health Please refer to the Department for\nand Safety Act 2012, Part 3) Industry, Innovation and Science\nAnnual\n Source: `annual-reports/2021-22.pages.jsonl`\n- atalities\nSeriously injured workers*\nSignificant injuries (where lost time\nexceeds a working week, expressed as\nfrequency rate per 1000 FTE)\n*number of claimants assessed during the reporting period as having a whole person impairment of 30% or more\nunder the Return to Work Act 2014 (Part 2 Division 5)\n26 | P a g e\nOFFICIAL\n\n[page 27]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nWork health and safety regulations Current Past year % Change\nyear 2021-22 (+ / -)\n2022-23\nNumber of notifiable incidents (Work Heal\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Whistleblowers Protection Act 1993\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 7\n**Register search**: https://www.legislation.sa.gov.au/search?query=Whistleblowers+Protection+Act+1993\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `pages/annual-reports-index__02.html`\n- `pages/annual-reports-index__03.html`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- interest information has been disclosed to a responsible officer of the agency under the\nPublic Interest Disclosure Act 2018\n:\n0\nData for previous years is available at:\nData SA\nNote: Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under the Carers’ Recognition Act 2005\nThe Carers’ Recognition Act 2005\nis deemed applicable for the following: Departme\n Source: `pages/annual-reports-index__00.html`\n- t disclosure\nNumber of occasions on which public interest information has been disclosed to a responsible officer of the agency under the\nPublic Interest Disclosure Act 2018\n:\n0\nNote: Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under any other act or regulation\nNIL\nReporting required under the Carers’ Recognition Act 2005\nThe\nCarers’ Recognition\n Source: `pages/annual-reports-index__02.html`\n- t disclosure\nNumber of occasions on which public interest information has been disclosed to a responsible officer of the agency under the\nPublic Interest Disclosure Act 2018\nNil\nNote: Disclosure of public interest information was previously reported under the\nWhistleblowers Protection Act 1993\nand repealed by the\nPublic Interest Disclosure Act 2018\non 1/7/2019.\nReporting required under other acts or regulations\nReporting required under any other act or regulation\nNIL\nReporting required under the Carers’ Recognition Act 2005\nThe Carers’ Recognition\n Source: `pages/annual-reports-index__03.html`\n- interest information has been disclosed to a\nresponsible officer of the agency under the Public Interest Disclosure Act 2018:\n0\nData for previous years is available at: Data SA\nNote: Disclosure of public interest information was previously reported under the Whistleblowers\nProtection Act 1993 and repealed by the Public Interest Disclosure Act 2018 on 1/7/2019.\n31 | P a g e\nOFFICIAL\n\n[page 32]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nReporting required under any other act or regulation\nNIL\nReporting required under t\n Source: `annual-reports/2021-22.pages.jsonl`\n- st disclosure\nNumber of occasions on which public interest information has been disclosed to a\nresponsible officer of the agency under the Public Interest Disclosure Act 2018:\n0\nNote: Disclosure of public interest information was previously reported under the Whistleblowers\nProtection Act 1993 and repealed by the Public Interest Disclosure Act 2018 on 1/7/2019.\n30 | P a g e\nOFFICIAL\n\n[page 31]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nReporting required under any other act or regulation\nNIL\nReporting required under t\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Act). Download the South Australian Skills Act 2008\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=Act%29.+Download+the+South+Australian+Skills+Act+2008\n\n**Sources**:\n- `pages/strategies-index__05.html`\n\n**Evidence contexts**:\n- n, and the introduction of new regulatory powers. It implemented arrangements that support new opportunities and processes for apprentices and trainees, employers and Registered Training Organisations (referred to as Nominated Training Organisations under the Act).\nDownload the South Australian Skills Act 2008\nLearn more\n Source: `pages/strategies-index__05.html`\n\n### Commonwealth. Regulations The South Australian Skills Regulations 2021\n\n**Type**: Regulation\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=Commonwealth.+Regulations+The+South+Australian+Skills+Regulations+2021\n\n**Sources**:\n- `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n**Evidence contexts**:\n- ered employer\nAn employer registered by the Commission under Section 54F of the SAS Act.\nRegistered Training Organisation (RTO)\nThe registered training organisation within the meaning of the National Vocational Education\nand Training Regulator Act 2011 of the Commonwealth.\nRegulations\nThe South Australian Skills Regulations 2021.\nRemote supervision\nThe supervisor is not on site at which the apprentice or trainee is working but must be\nreadily available to communicate directly or by electronic means (i.e. telephone, radio,\nwebcam) with the apprentice or trainee when required. The supe\n Source: `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n### Minister. of the South Australian Skills Act 2008\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=Minister.+of+the+South+Australian+Skills+Act+2008\n\n**Sources**:\n- `strategies/SASC-Strategic-Plan-2025.pages.jsonl`\n\n**Evidence contexts**:\n- USTRALIAN SKILLS COMMISSION\n\n[page 7]\nStrategic Plan 2025–2030 5\nOur functions under legislation\n• Regulate the state’s apprenticeship and • Monitor and report on the state of VET and\ntraineeship system, including the enforcement ACE in South Australia to our Minister.\nof the South Australian Skills Act 2008 and South\n• Enable learners and workers to make informed\nAustralian Skills Standards.\nskills and career choices by promoting career\n• Engage with stakeholders to ensure VET is pathways between secondary schools, VET, ACE,\nresponsive to industry demands. and H\n Source: `strategies/SASC-Strategic-Plan-2025.pages.jsonl`\n\n### PS Report) and the South Australian Skills Act 2008\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=PS+Report%29+and+the+South+Australian+Skills+Act+2008\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- rch 2023 Signature ____________________\nThe following statement provides reasons for the delay in presenting this report after\nthe end of the period allowed. This annual report is subject to the reporting\nrequirements set out under the Public Sector Act 2009 (PS Report) and the South\nAustralian Skills Act 2008 (Commissioner’s Report). Due to a lack of clarity on\nreporting timeframes, it was assumed the Commission must comply with the\nreporting date nominated within the South Australian Skills Act which is 31 March\n2023. Following preparation of the Commission’s fin\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Reference. Input to the Jobs and Skills Australia Discussion Paper. Review of the Construction Industry Training Fund Act 1993\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=Reference.+Input+to+the+Jobs+and+Skills+Australia+Discussion+Paper.+Review+of+the+Construction+Industry+Training+Fund+Act+1993\n\n**Sources**:\n- `pages/annual-reports-index__03.html`\n\n**Evidence contexts**:\n- e National Skills Reforms.\nCivil Construction Roundtable.\nDepartment of Employment and Workplace Relations review of Apprenticeship Services and Support and representation on the Apprenticeships Working Group.\nSubmission on the Employment White Paper Terms of Reference.\nInput to the Jobs and Skills Australia Discussion Paper.\nReview of the Construction Industry Training Fund Act 1993.\nSubmission to the Roadmap for the future of TAFE SA (2023-2033).\nInput to the Inquiry into the Perceptions and Status of VET.\nBusiness SA policy paper – SA. Population and Environment.\nFederated Industry Skills Network.\nJobs and Skills Australia State and Te\n Source: `pages/annual-reports-index__03.html`\n\n### SAS Act The South Australian Skills Act 2008\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=SAS+Act+The+South+Australian+Skills+Act+2008\n\n**Sources**:\n- `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n**Evidence contexts**:\n- icate directly or by electronic means (i.e. telephone, radio,\nwebcam) with the apprentice or trainee when required. The supervisor must be within such a\ndistance as to be able to attend to the apprentice or trainee within a reasonable time if an\nissue arises.\nSAS Act\nThe South Australian Skills Act 2008.\nScope of the registration\nThe declared trades or vocations in relation to which the employer may enter into a Training\nContract, as determined by the conditions imposed on the registration.\nSerious and wilful misconduct\nWhere an employer reasonably believes\n Source: `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n### South Australian Skills System South Australian Skills Act 2008\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=South+Australian+Skills+System+South+Australian+Skills+Act+2008\n\n**Sources**:\n- `strategies/SASC-Strategic-Plan-2025.pages.jsonl`\n\n**Evidence contexts**:\n- s to ensure VET is pathways between secondary schools, VET, ACE,\nresponsive to industry demands. and Higher Education.\n• Provide a complaint handling, advocacy, and • Foster lifelong learning and flexibility in the\ndispute resolution service. training system.\nThe South Australian Skills System\nSouth Australian Skills Act 2008 Skills Regulations\nThe functions of the Commission are specified in the Act. Regulations support the operation of the Act.\nSkills Standards\nThe 14 Standards align to the Act and Regulations.\nVocational Education Apprenticeships Adult Community\nHigher Educatio\n Source: `strategies/SASC-Strategic-Plan-2025.pages.jsonl`\n\n### Carer’s Recognition Act 2005\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.sa.gov.au/search?query=Carer%E2%80%99s+Recognition+Act+2005\n\n**Sources**:\n- `pages/annual-reports-index__00.html`\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- services under a contract with the organisation (other than a contract of employment), that person's or body's compliance or noncompliance with section 6.\nThe Department provides online training to staff regarding disability and inclusion, which includes the Carer’s Recognition Act 2005\n, as well as flexible working and special leave options to assist employees in meeting caring responsibilities.\nPlease refer to the Department for Industry, Innovation and Science Annual Report\n.\nPublic complaints\nNumber of public complaints reported\nComplain\n Source: `pages/annual-reports-index__00.html`\n- services under a contract with\nthe organisation (other than a contract of employment), that person's or body's\ncompliance or noncompliance with section 6.\nThe Department provides online training to staff regarding disability and inclusion,\nwhich includes the Carer’s Recognition Act 2005, as well as flexible working and\nspecial leave options to assist employees in meeting caring responsibilities.\nPlease refer to the Department for Industry, Innovation and Science Annual Report.\n32 | P a g e\nOFFICIAL\n\n[page 33]\nOFFICIAL\n2021-22 ANNUAL REPORT f\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### Department’s and Safety Act 2012\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.sa.gov.au/search?query=Department%E2%80%99s+and+Safety+Act+2012\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- | P a g e\nOFFICIAL\n\n[page 27]\nOFFICIAL\n2022-23 ANNUAL REPORT for the South Australian Skills Commission\nWork health and safety regulations Current Past year % Change\nyear 2021-22 (+ / -)\n2022-23\nNumber of notifiable incidents (Work Health Please refer to the Department’s\nand Safety Act 2012, Part 3) Annual Report\nNumber of provisional improvement,\nimprovement and prohibition notices (Work\nHealth and Safety Act 2012 Sections 90, 191\nand 195)\nReturn to work costs** Current Past year % Change\nyear 2021-22 (+ / -)\n2022-23\nTotal gross workers compens\n Source: `annual-reports/2022-23.pages.jsonl`\n- ion 5)\n27 | P a g e\n\n[page 28]\nOFFICIAL\n2023-24 ANNUAL REPORT for the South Australian Skills Commission\nWork health and safety regulations Current Past year % Change\nyear 2022-23 (+ / -)\n2023-24\nNumber of notifiable incidents (Work Health Please refer to the Department’s\nand Safety Act 2012, Part 3) Annual Report\nNumber of provisional improvement,\nimprovement and prohibition notices (Work\nHealth and Safety Act 2012 Sections 90, 191\nand 195)\nReturn to work costs** Current Past year % Change\nyear 2022-23 (+ / -)\n2023-24\nTotal gross workers compens\n Source: `annual-reports/2023-24.pages.jsonl`\n\n### Public Sector Act 2009\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.sa.gov.au/search?query=Public+Sector+Act+2009\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n- `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n**Evidence contexts**:\n- Commissioner\nDate 31 March 2023 Signature ____________________\nThe following statement provides reasons for the delay in presenting this report after\nthe end of the period allowed. This annual report is subject to the reporting\nrequirements set out under the Public Sector Act 2009 (PS Report) and the South\nAustralian Skills Act 2008 (Commissioner’s Report). Due to a lack of clarity on\nreporting timeframes, it was assumed the Commission must comply with the\nreporting date nominated within the South Australian Skills Act which is 31 Marc\n Source: `annual-reports/2021-22.pages.jsonl`\n- aced:\nd) a supervisor of an apprentice or trainee under a Training Contract.\nFor the purposes of the Commission requiring production of information, under Section 70C\nof the SAS Act, a prescribed person is:\na) a public sector agency (within the meaning of the Public Sector Act 2009)\nb) a registered employer, or an applicant for such registration\nc) an Nominated Training Organisation (NTO)\nd) a host employer with whom an apprentice or trainee is or was placed\ne) a former registered employer\nf) a supervisor of an apprentice or trainee und\n Source: `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n### Department for and Safety Act 2012\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=Department+for+and+Safety+Act+2012\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- as having a whole person impairment of 30% or more\nunder the Return to Work Act 2014 (Part 2 Division 5)\nWork health and safety regulations Current Past year % Change\nyear 2020-21 (+ / -)\n2021-22\nNumber of notifiable incidents (Work Health Please refer to the Department for\nand Safety Act 2012, Part 3) Industry, Innovation and Science\nAnnual Report\nNumber of provisional improvement,\nimprovement and prohibition notices (Work\nHealth and Safety Act 2012 Sections 90, 191\nand 195)\nReturn to work costs** Current Past year % Change\n2021-22 2020-21 (+ / -)\n Source: `annual-reports/2021-22.pages.jsonl`\n\n### National Vocational Education and Training Regulator Act 2011\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=National+Vocational+Education+and+Training+Regulator+Act+2011\n\n**Sources**:\n- `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n**Evidence contexts**:\n- State, or of the Commonwealth, or another state or territory.\nRegistered employer\nAn employer registered by the Commission under Section 54F of the SAS Act.\nRegistered Training Organisation (RTO)\nThe registered training organisation within the meaning of the National Vocational Education\nand Training Regulator Act 2011 of the Commonwealth.\nRegulations\nThe South Australian Skills Regulations 2021.\nRemote supervision\nThe supervisor is not on site at which the apprentice or trainee is working but must be\nreadily available to communicate directly or by electronic means (i.e. te\n Source: `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n### Overseas Students (ESOS) Act 2000\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=Overseas+Students+%28ESOS%29+Act+2000\n\n**Sources**:\n- `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n**Evidence contexts**:\n- tandards - STANDARD 14 - Record Keeping - December 21\n\n[page 4]\nOFFICIAL\nInternational student\nClassified as a person holding a visa type (categorised by the Department of Home Affairs\n(DHA)) that is recognised by the Education Services for Overseas Students (ESOS) Act\n2000 (Cth).\nJunior\nAn apprentice or trainee under the age of 18.\nJurisdictions\nThe states and territories of Australia that make up the regional governments in Australia,\ndistinct from the federal government and local governments.\nMediation\nA structured negotiatio\n Source: `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n### Review of the Construction Industry Training Fund Act 1993\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=Review+of+the+Construction+Industry+Training+Fund+Act+1993\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- ployment and\nWorkplace Relations review of\nApprenticeship Services and Support\nand representation on the\nApprenticeships Working Group.\n• Submission on the Employment White\nPaper Terms of Reference.\n• Input to the Jobs and Skills Australia\nDiscussion Paper.\n• Review of the Construction Industry\nTraining Fund Act 1993.\n• Submission to the Roadmap for the\nfuture of TAFE SA (2023-2033).\n• Input to the Inquiry into the Perceptions\nand Status of VET.\n• Business SA policy paper – SA.\nPopulation and Environment.\n• Federated Industry Skills Network.\n• Jobs and Skills Australia St\n Source: `annual-reports/2022-23.pages.jsonl`\n\n### Tertiary Education Quality and Standards Agency Act 2011\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.sa.gov.au/search?query=Tertiary+Education+Quality+and+Standards+Agency+Act+2011\n\n**Sources**:\n- `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n**Evidence contexts**:\n- is a person with the required skills, knowledge, qualifications and experience to\ntrain and instruct an apprentice or trainee in their chosen trade or declared vocation.\nTertiary Education Quality and Standards Agency (TEQSA)\nThe agency established under the Tertiary Education Quality and Standards Agency Act\n2011 of the Commonwealth.\n7\nSA Skills Standards - STANDARD 14 - Record Keeping - December 21\n\n[page 8]\nOFFICIAL\nTrade\nCertain trades (for instance, automotive mechanic, cabinetmaker, cook, hairdresser,\nelectrician, and plumber) declared by the Minister as trades g\n Source: `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/annual-reports-index.html` (page)\n- `pages/annual-reports-index__00.html` (page)\n- `pages/annual-reports-index__01.html` (page)\n- `pages/annual-reports-index__02.html` (page)\n- `pages/annual-reports-index__03.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/media-releases-index.html` (page)\n- `pages/media-releases-index__12.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/publications-index.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__04.html` (page)\n- `pages/strategies-index__05.html` (page)\n- `pages/strategies-index__06.html` (page)\n- `pages/strategies-index__07.html` (page)\n- `pages/strategies-index__08.html` (page)\n- `pages/strategies-index__09.html` (page)\n- `pages/strategies-index__10.html` (page)\n- `pages/strategies-index__11.html` (page)\n- `annual-reports/2021-22.pages.jsonl` (pdf_pages)\n- `annual-reports/2022-23.pages.jsonl` (pdf_pages)\n- `annual-reports/2023-24.pages.jsonl` (pdf_pages)\n- `annual-reports/2024-25.pages.jsonl` (pdf_pages)\n- `other-pdfs/Defintions-and-Terminology_SASC-Website_June-2025_2025-06-02-013119_bjxi.pages.jsonl` (pdf_pages)\n- `other-pdfs/SA-Skills-Commission-Media-Release-Enforcement-of-trade-apprenticeships-Dec-2025.pages.jsonl` (pdf_pages)\n- `other-pdfs/South-Australian-Skills-Commission-Financial-Statements-2021-22.pages.jsonl` (pdf_pages)\n- `strategies/2022-SASC-Strategic-Plan.pages.jsonl` (pdf_pages)\n- `strategies/SASC-Strategic-Plan-2025.pages.jsonl` (pdf_pages)", "global_initiatives_md": null, "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": "A high-performing workforce aligned to the needs of industry, enabling South Australia’s individuals, communities and businesses to thrive. [AR p.8]", "vision_source_page": 8, "purposes": "The South Australian Skills Commission is required to:\n- regulate the State’s apprenticeship and traineeship system\n- advise the Minister on matters relating to the development, funding, quality and performance of vocational education and training, higher education or international education, and to otherwise assist in the resolution of such disputes (including by providing advocacy services for parties in proceedings before the South Australian Employment Tribunal (SAET))\n- monitor, and report to the Minister on, the state of vocational education and training and adult community education in the State, including the expenditure of public money in those areas\n- promote the development of investment, equity and participation in, and access to, vocational education and training, adult community education, and higher education sectors\n- promote pathways between the secondary school, vocational education and training, adult education and training, adult community education, and higher education sectors\n- enter into reciprocal arrangements with appropriate bodies with respect to the recognition of education and training\n- monitor, and make recommendations to the Minister on, the administration and operation of this Act\n- such other functions as may be assigned to the Commission by the Minister or by or under this or any other Act. [AR p.9]", "purposes_source_page": 9, "how_we_deliver": "The Commission is specified as regulator of the apprenticeship and traineeship system under the South Australian Skills Act 2008. [AR p.21]", "how_we_deliver_source_page": 21, "government_priorities": [ { "text": "Promoting Skills Excellence", "source_page": 13 }, { "text": "Strategic Engagement and Advice", "source_page": 13 }, { "text": "VET Support Services", "source_page": 13 }, { "text": "Apprenticeship/ Traineeship System Regulation and Compliance", "source_page": 13 } ], "outcomes": [ { "name": "Outcome 1: Skills Sector connectivity within the skills sector", "description": "During 2024–2025 the Commissioner participated in 606 external stakeholder engagements to build connections and discuss priorities and opportunities within the skills sector. This included engagement with the following: local, state, Commonwealth and international government agencies; industry associations; peak bodies; registered training organisations; sector/industry representatives/organisations; unions; higher education; regulatory bodies and tribunals.", "key_activities": [ "606 external stakeholder engagements", "Engagement with government agencies, industry associations, peak bodies, registered training organisations, sector/industry representatives, unions, higher education, regulatory bodies and tribunals." ], "source_page": 15 }, { "name": "Outcome 2: Apprentice and Trainee Training and Safety", "description": "The Commission established the Apprentice and Trainee Training and Safety Committee (ATTS) to provide advice to the Commission and Commissioner relating to risk management, and quality and safety of the state’s apprenticeship and traineeship system. This year, Committee members have mapped the services, communication and regulatory overlaps between each agency to identify strategic opportunities for collaborative work.", "key_activities": [ "Establishment of the Apprentice and Trainee Training and Safety Committee (ATTS)", "Mapping services, communication and regulatory overlaps between agencies" ], "source_page": 23 } ], "values": [ "Trusted", "Responsive", "Collaborative", "Effective" ], "values_framework_name": null, "kpi_targets_2025_26": [ { "code": "CCE01", "measure": "Number of apprentices and trainees in training", "target": "22,470", "source_page": 21 }, { "code": "CCE02", "measure": "Number of registered employers", "target": "11,839", "source_page": 21 } ], "kpi_results_2024_25": [ { "code": "CCE01", "measure": "Number of apprentices and trainees in training", "result": "22,470", "status": "Achieved", "source_page": 21 }, { "code": "CCE02", "measure": "Number of registered employers", "result": "11,839", "status": "Achieved", "source_page": 21 } ], "_source_urls": { "annual_report_url": "https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "[Page 34]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nComplaint Sub-categories Example Number of\ncategories Complaints\n2021-22\nService quality Information Incorrect, incomplete, out 0\ndated or inadequate\ninformation; not fit for\npurpose\nService quality Access to Information difficult to 0\ninformation understand, hard to find or\ndifficult to use; not plain\nEnglish\nService quality Timeliness Lack of staff punctuality; 0\nexcessive waiting times\n(outside of service\nstandard); timelines not met\nService quality Safety Maintenance; personal or 0\nfamily safety; duty of care\nnot shown; poor security\nservice/ premises; poor\ncleanliness\nService quality Service Service design doesn’t meet 0\nresponsiveness customer needs; poor\nservice fit with customer\nexpectations\nNo case to No case to answer Third party; customer 0\nanswer misunderstanding;\nredirected to another\nagency;", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "[Page 34]\nOFFICIAL\n2021-22 ANNUAL REPORT for the South Australian Skills Commission\nComplaint Sub-categories Example Number of\ncategories Complaints\n2021-22\nService quality Information Incorrect, incomplete, out 0\ndated or inadequate\ninformation; not fit for\npurpose\nService quality Access to Information difficult to 0\ninformation understand, hard to find or\ndifficult to use; not plain\nEnglish\nService quality Timeliness Lack of staff punctuality; 0\nexcessive waiting times\n(outside of service\nstandard); timelines not met\nService quality Safety Maintenance; personal or 0\nfamily safety; duty of care\nnot shown; poor security\nservice/ premises; poor\ncleanliness\nService quality Service Service design doesn’t meet 0\nresponsiveness customer needs; poor\nservice fit with customer\nexpectations\nNo case to No case to answer Third party; customer 0\nanswer misunderstanding;\nredirected to another\nagency;", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 11]\nStrategic Pillar 4:\nFutureproofed Workforce\nThe Commission has a legislated role to provide Strategic Objectives\nadvice to the Minister on workforce strategies\nand priorities to support employment growth and 4.1 Provide advice to the Minister on workforce\ninvestment in South Australia.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/2022-SASC-Strategic-Plan.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2022-SASC-Strategic-Plan.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 11]\nStrategic Pillar 4:\nFutureproofed Workforce\nThe Commission has a legislated role to provide Strategic Objectives\nadvice to the Minister on workforce strategies\nand priorities to support employment growth and 4.1 Provide advice to the Minister on workforce\ninvestment in South Australia.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/2022-SASC-Strategic-Plan.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2022-SASC-Strategic-Plan.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "Contractors with a contract value below $10,000\nContractors Purpose $ Actual payment\nAll contractors below Various Nil\n$10,000 each - combined\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nHAYS Specialist Strategic project work $75 016\nRecruitment\nTotal $75 016\nThe details of South Australian Government-awarded contracts for goods, services,\nand works are displayed on the SA Tenders and Contracts website.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "Contractors with a contract value below $10,000\nContractors Purpose $ Actual payment\nAll contractors below Various Nil\n$10,000 each - combined\nContractors with a contract value above $10,000 each\nContractors Purpose $ Actual payment\nHAYS Specialist Strategic project work $75 016\nRecruitment\nTotal $75 016\nThe details of South Australian Government-awarded contracts for goods, services,\nand works are displayed on the SA Tenders and Contracts website.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Citizen Participation", "scale": "small", "title": "Consultation feedback summaries with response tracking", "idea": "Summarise consultation submissions by theme and publish what changed in response.", "quote": "Consultancies with a contract value below $10,000 each\nConsultancies Purpose $ Actual payment\nAll consultancies below 0\n$10,000 each - combined\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nAll consultancies above 0\n$10,000 each - combined\nData for previous years is available at: Data SA\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultancy contracts across the South Australian Public\nSector.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Citizen Participation", "scale": "large", "title": "Always-on policy participation platform", "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.", "quote": "Consultancies with a contract value below $10,000 each\nConsultancies Purpose $ Actual payment\nAll consultancies below 0\n$10,000 each - combined\nConsultancies with a contract value above $10,000 each\nConsultancies Purpose $ Actual payment\nAll consultancies above 0\n$10,000 each - combined\nData for previous years is available at: Data SA\nSee also the Consolidated Financial Report of the Department of Treasury and\nFinance for total value of consultancy contracts across the South Australian Public\nSector.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / stakeholders / policy teams", "source": "annual-reports/2021-22.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/2021-2022-Annual-Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "[pages 32,33,34,35]\nmunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\ndelivery to customer; incorrect\nresult/information provided;\npoor system design\nService Access to services Service difficult to find; 0\ndelivery location poor; facilities/\nenvironment poor standard;\nnot accessible to customers\nwith disabilities\nService Process Processing error; incorrect 0\ndelivery process used; delay in\nprocessing application;\nprocess not customer\nresponsive\nPolicy Policy application Incorrect policy 0\ninterpretation; incorrect\npolicy applied; conflicting\npolicy advice given\nPolicy Policy content Policy content difficult to 0\nunderstand; policy\nunreasonable or\ndisadvantages customer\n32 | P a g e\nOFFICIAL", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "[pages 32,33,34,35]\nmunication Confidentiality Customer’s confidentiality or 0\nprivacy not respected;\ninformation shared\nincorrectly\nService Systems/technology System offline; inaccessible 0\ndelivery to customer; incorrect\nresult/information provided;\npoor system design\nService Access to services Service difficult to find; 0\ndelivery location poor; facilities/\nenvironment poor standard;\nnot accessible to customers\nwith disabilities\nService Process Processing error; incorrect 0\ndelivery process used; delay in\nprocessing application;\nprocess not customer\nresponsive\nPolicy Policy application Incorrect policy 0\ninterpretation; incorrect\npolicy applied; conflicting\npolicy advice given\nPolicy Policy content Policy content difficult to 0\nunderstand; policy\nunreasonable or\ndisadvantages customer\n32 | P a g e\nOFFICIAL", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "annual-reports/2022-23.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/SASC-2022-2023-Annual_Report.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 6]\n6 Annual Report 2024–2025\nContents\nOverview: about the agency 8\nOur purpose 8\nOur vision 8\nOur values 8\nOur functions, objectives and deliverables 8\nOur organisational structure 10\nChanges to the agency 11\nOur Minister 12\nOur Chair 12\nLegislation administered by the agency 12\nOther related agencies (within the Minister’s area/s of responsibility) 12\nThe agency’s performance 13\nPerformance at a glance for 2024–2025 13\nMeetings attended by board members during 2024–2025 14\nAgency specific objectives and performance 15\nCorporate performance summary 25\nEmployment opportunity programs 25\nAgency performance management and development systems 25\nWork health, safety and return to work programs 26\nExecutive employment in the agency 27\nSOUTH AUSTRALIAN SKILLS COMMISSION", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "annual-reports/2024-25.pdf (https://sascstore.blob.core.windows.net/sasc-storage/assets/Annual-Report-2024-25/SASC-2024-2025-Annual-Report.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "SA-South-Australian-Skills-Commission", "entity_name": "South Australian Skills Commission", "folder_name": "South-Australian-Skills-Commission", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 6]\n6 Annual Report 2024–2025\nContents\nOverview: about the agency 8\nOur purpose 8\nOur vision 8\nOur values 8\nOur functions, objectives and deliverables 8\nOur organisational structure 10\nChanges to the agency 11\nOur Minister 12\nOur Chair 12\nLegislation administered by the agency 12\nOther related agencies (within the Minister’s area/s of responsibility) 12\nThe agency’s performance 13\nPerformance at a glance for 2024–2025 13\nMeetings 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