{ "entity_id": "O-000860", "folder": "Tourism-Australia", "name": "Tourism Australia", "type": "Corporate Commonwealth Entity", "jurisdiction": "Commonwealth", "portfolio": "Foreign Affairs and Trade", "website": "http://www.tourism.australia.com", "data_status": "partial", "completeness": { "has_strategy_brief": false, "has_strategy_structured": true, "has_vision": false, "has_kpi_targets": false, "has_kpi_results": false, "has_strategy_overview": true, "has_legislation_text": true, "has_legislation_structured": false, "has_global_initiatives_text": true, "has_ideas": true, "has_artifacts": true, "n_ideas": 12, "n_legislation": 0, "n_artifacts": 3, "n_kpi_targets": 0, "n_kpi_results": 0, "n_outcomes": 0, "verified_own_data": true }, "strategy_profile": { "status": "needs_review", "confidence": "medium", "summary": "", "official_site_url": "http://www.tourism.australia.com", "source_documents": [ { "type": "strategie", "title": "WGEA Employer Statement", "url": "https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf", "period": "2025", "confidence": "medium" }, { "type": "strategie", "title": "Download our Board Charter", "url": "http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf", "period": null, "confidence": "medium" }, { "type": "strategie", "title": "Australian Indigenous place-based guide Learn about key Australian destinations through the lens of Indigenous history, storytelling and experiences of the worl", "url": "http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf", "period": null, "confidence": "medium" } ], "purpose": null, "vision": null, "strategic_priorities": [], "values": [], "outcomes": [], "performance_measures": [], "document_alignment_terms": { "must_support": [], "watch_terms": [], "avoid_claiming_without_evidence": [] }, "review_note": "Structured strategy exists but is incomplete." }, "strategy_brief_md": null, "strategy_overview_evidence_md": null, "internal_strategy_evidence_md": "# Tourism Australia - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T21:58:07.675430+00:00\n**Entity ID**: O-000860\n**Entity type**: Corporate Commonwealth Entity\n**Jurisdiction**: Commonwealth\n**Portfolio**: Foreign Affairs and Trade\n**Website**: http://www.tourism.australia.com\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| global-intelligence | 3 |\n| pages | 8 |\n| strategies | 3 |\n\n## Executive Readout\n\n### Purpose\n\n- 3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- About us\nOur values\nTourism Australia’s values help us to understand how we will go about achieving our vision, mission and purpose.\n Source: `pages/about.html (http://www.tourism.australia.com/en/about.html)`\n- INTRODUCTION AND PURPOSE\n1.1 Tourism Australia is established by the Tourism Australia Act 2004 (“Tourism Australia Act”).\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- THE BOARD\n2.1 Functions (Tourism Australia Act section 10)\n2.1.1 In support of Tourism Australia’s Vision Statement which is for Australia to be the most desirable and memorable\ndestination on earth, the Board, under the Tourism Australia Act has the following obligations:\n• to ensure the proper and efficient performance of Tourism Australia’s functions; and\n• to determine Tourism Australia’s policy in relation to any matter.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n\n### Role and Functions\n\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities\n3.2 Board Duties\n3.3 Responsibilities of the Managing Director and Executive Management\n3.4 Notification to Relevant Ministers\n3.5 Ministerial Approval and Reporting Requirements\n4.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD MEMBERS’ RESPONSIBILITIES\n5.1 Board Members’ Code of Conduct\n5.2 Confidentiality\n5.3 Disclosure of Interests\n5.4 Restrictions on Voting\n5.5 Access to Independent Advice\n5.6 Cost of Independent Advice\n6.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities (Tourism Australia Act section 38; Public Governance, Performance and Accountability Act\n2013 (“Public Governance, Performance and Accountability Act”) (sections 35-40, 41-43, 44-46)\n3.1.1 The Board is responsible to the Minister for the overall performance of Tourism Australia.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD MEMBERS’ RESPONSIBILITIES\n5.1 Board members’ Code of Conduct\n5.1.1 The Board subscribes to the code of conduct as recommended by the Australian Institute of Company\nDirectors (as amended from time to time) which includes the following standards of conduct:\n• A Board member must act honestly, in good faith and in the best interests of Tourism Australia;\n• A Board member has a duty to use due care and diligence in fulfilling the functions of office and\nexercising the powers attached to that office.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 5.4 Restrictions on Voting\n5.4.1 The Chair will determine if a Board member who has a material interest in, or duty in respect of, a matter that is\nbeing considered at a Board meeting, will be restricted from voting on that matter, taking into account the\nconsiderations under 5.1.2\n5.5 Access to Independent Advice\n5.5.1 The Board may obtain independent professional advice to assist it in the proper exercise of its powers and\nresponsibilities.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n\n### Strategic Priorities\n\n- 3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- The Board’s\nresponsibilities include:\n• Setting Tourism Australia’s strategic direction, including setting its vision, approving strategies and\ntargets and establishing policies;\n• Accountability for monitoring Tourism Australia’s business;\n• Communicating with the Minister;\n• Complying with general government policy as directed by the Minister and according to Tourism\nAustralia’s obligations as a corporate Commonwealth entity under the Public Governance, Performance\nand Accountability Act;\n• Establishing, determining, upholding and promoting the Tourism Australia values and the Tourism\nAustralia Code of Conduct;\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 2 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nAustrAliAn Indigenous\nPlAce BAsed guide\nLearn about key Australian destinations through\nthe lens of Indigenous history, storytelling and\nexperiences of the world’s oldest living cultures.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [Page 3]\ncontents\n1 Adelaide / Tarntanya 04\n2 Alice Springs / Mparntwe 07\n3 Broome / Rubibi 11\n4 Cairns / Gimuy 15\n5 Canberra 18\n6 Daintree Rainforest 21\n7 Hobart / nipaluna 24\n8 Melbourne / Narrm 27\n9 Perth / Boorloo 31\n10 Sydney / Warrane 35\n11 Uluru 39\n3 6\n4\nNORTHERN\nTERRITORY\nQUEENSLAND\n2\n11\nWESTERN\nAUSTRALIA\nSOUTH\nAUSTRALIA\nNEW SOUTH\n9 WALES\n10\n5\n1\nVICTORIA\n8\n7\nTASMANIA\n3 TOURISM AUSTRALIA INDIGENOUS PLACE BASED GUIDE\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [pages 8,9,10,11,12]\ncountry. around 25 per cent of the population speaking Arrernte as a\nfirst language and the city acting as a hub for surrounding\nThe influx of colonists continued when gold was discovered in\nAboriginal communities.\nthe late 1800s.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [pages 36,37,38,39]\nat transcends the boundaries of Australian\nof modern Australia, but for the estimated 100,000 Aboriginal\nidentity can be reimagined.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities\n3.2 Board Duties\n3.3 Responsibilities of the Managing Director and Executive Management\n3.4 Notification to Relevant Ministers\n3.5 Ministerial Approval and Reporting Requirements\n4.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD MEMBERS’ RESPONSIBILITIES\n5.1 Board Members’ Code of Conduct\n5.2 Confidentiality\n5.3 Disclosure of Interests\n5.4 Restrictions on Voting\n5.5 Access to Independent Advice\n5.6 Cost of Independent Advice\n6.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- MEETINGS\n6.1 Convening Meetings\n6.2 Board Agenda and Papers\n6.3 Chairing Board Meetings\n6.4 Quorum\n6.5 Voting\n6.6 Resolutions\n6.7 Board Minutes\n7.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities (Tourism Australia Act section 38; Public Governance, Performance and Accountability Act\n2013 (“Public Governance, Performance and Accountability Act”) (sections 35-40, 41-43, 44-46)\n3.1.1 The Board is responsible to the Minister for the overall performance of Tourism Australia.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- 3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nAustrAliAn Indigenous\nPlAce BAsed guide\nLearn about key Australian destinations through\nthe lens of Indigenous history, storytelling and\nexperiences of the world’s oldest living cultures.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [Page 3]\ncontents\n1 Adelaide / Tarntanya 04\n2 Alice Springs / Mparntwe 07\n3 Broome / Rubibi 11\n4 Cairns / Gimuy 15\n5 Canberra 18\n6 Daintree Rainforest 21\n7 Hobart / nipaluna 24\n8 Melbourne / Narrm 27\n9 Perth / Boorloo 31\n10 Sydney / Warrane 35\n11 Uluru 39\n3 6\n4\nNORTHERN\nTERRITORY\nQUEENSLAND\n2\n11\nWESTERN\nAUSTRALIA\nSOUTH\nAUSTRALIA\nNEW SOUTH\n9 WALES\n10\n5\n1\nVICTORIA\n8\n7\nTASMANIA\n3 TOURISM AUSTRALIA INDIGENOUS PLACE BASED GUIDE\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [pages 8,9,10,11,12]\ncountry. around 25 per cent of the population speaking Arrernte as a\nfirst language and the city acting as a hub for surrounding\nThe influx of colonists continued when gold was discovered in\nAboriginal communities.\nthe late 1800s.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [pages 36,37,38,39]\nat transcends the boundaries of Australian\nof modern Australia, but for the estimated 100,000 Aboriginal\nidentity can be reimagined.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities\n3.2 Board Duties\n3.3 Responsibilities of the Managing Director and Executive Management\n3.4 Notification to Relevant Ministers\n3.5 Ministerial Approval and Reporting Requirements\n4.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD MEMBERS’ RESPONSIBILITIES\n5.1 Board Members’ Code of Conduct\n5.2 Confidentiality\n5.3 Disclosure of Interests\n5.4 Restrictions on Voting\n5.5 Access to Independent Advice\n5.6 Cost of Independent Advice\n6.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- MEETINGS\n6.1 Convening Meetings\n6.2 Board Agenda and Papers\n6.3 Chairing Board Meetings\n6.4 Quorum\n6.5 Voting\n6.6 Resolutions\n6.7 Board Minutes\n7.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities (Tourism Australia Act section 38; Public Governance, Performance and Accountability Act\n2013 (“Public Governance, Performance and Accountability Act”) (sections 35-40, 41-43, 44-46)\n3.1.1 The Board is responsible to the Minister for the overall performance of Tourism Australia.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- [Page 3]\n• Ensuring that the performance of Tourism Australia’s functions and the exercise of Tourism Australia’s\npowers are consistent with, and designed to give effect to, the current Corporate Plan and the current\nAnnual Operational Plan;\n• Appointing and monitoring the performance of the Managing Director;\n• Reviewing the performance of Executive Management;\n• Ensuring good corporate governance, including effective risk management, legal compliance,\nstrategic direction and appropriate organisational structure of Tourism Australia;\n• Ensuring that a Corporate Plan and Annual Operational Plan for Tourism Australia are prepared and\nprovided to the Minister;\n• Ensuring that budget estimates are prepared;\n• Ensuring that records are kept which measure and assess Tourism Australia’s performance;\n• Ensuring that an annual performance statement is prepared;\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 3.4 Notification to Relevant Ministers (Public Governance, Performance and Accountability Act 2013 section 19)\n3.4.1 The Board must:\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 3 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 3.5 Ministerial Approval and Reporting Requirements (Tourism Australia Act section 59)\n3.5.1 The Tourism Australia Act states that the Board must not, without the written approval of the Minister, enter\ninto:\n• A contract under which Tourism Australia is to pay or receive an amount exceeding A$3,000,000; or\n• A lease of property for a period of 10 years or more.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 5.3.2 Any disclosure must:\n• Give details of:\nThe nature and extent of the interest or duty; and\no\nThe relation of the interest or duty to the affairs of Tourism Australia; and\no\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 5 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 5.4 Restrictions on Voting\n5.4.1 The Chair will determine if a Board member who has a material interest in, or duty in respect of, a matter that is\nbeing considered at a Board meeting, will be restricted from voting on that matter, taking into account the\nconsiderations under 5.1.2\n5.5 Access to Independent Advice\n5.5.1 The Board may obtain independent professional advice to assist it in the proper exercise of its powers and\nresponsibilities.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $6, 6% | 8;X]O>EqN@%''O_@%e@?J;%+8(9e>X=MR6S?i^YgA3=].HDXF.R$lIL@\"pJ+EP(%0\nb]6ajmNZn*!='OQZeQ^Y*,=]?C.B+\\Ulg9dhD*\"iC[;*=3`oP1[!S^)?1)IZ4dup`\nE1r!/,*0[*9.aFIR2&b-C#s\noRZ7Dl%MLY\\.?d>Mn\n6%Q2oYfNRF$$+ON<+]RUJmC0I\nnDZ4OTs0S!saG>GGKUlQ*Q?45:CI&4J'_2j\n$XKrcYp0n+Xl_nU*O(\nl[$6Nn+Z_Nq0]s7hs]`XX1nZ8&94a\\~>\nendstream\nendobj\n17 0 obj\n[/Indexed/DeviceRGB 255 16 0 R]\nendobj\n18 0 obj\n<\n>\nendobj\n19 0 obj\n<\n>\nendobj\n20 0 obj\n<\n>\nendobj\n21 0 obj\n<\n>\nendobj\n22 0 obj\n<\n>strea | `pages/announcements-index.html (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n| 25 per cent | [pages 8,9,10,11,12]\ncountry. around 25 per cent of the population speaking Arrernte as a\nfirst language and the city acting as a hub for surrounding\nThe influx of colonists continued when gold was discovered in\nAboriginal communities.\nthe late 1800s. | `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)` |\n| $3,000,000 | 3.5 Ministerial Approval and Reporting Requirements (Tourism Australia Act section 59)\n3.5.1 The Tourism Australia Act states that the Board must not, without the written approval of the Minister, enter\ninto:\n• A contract under which Tourism Australia is to pay or receive an amount exceeding A$3,000,000; or\n• A lease of property for a period of 10 years or more. | `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)` |\n| 21.9 per cent, 20.6 per cent | Since weeks in 2025, increasing to 18 weeks in 2027), and\nreporting commenced, this average total renumeration pay\ngap3 has been reduced from 21.9 per cent in 2022-23 to ° Support for pregnancy loss and domestic violence\n20.6 per cent in 2023-24. | `strategies/wgea-employer-statement-2025.pdf (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n| $4 | h�b```b``����� �� Ȁ�\f�@Q\u0016\u0006�\u000e�\u0003�\u0016\u0003\u00151$4?B�g���c�t�Ruzb(\u000f�d���\u000b�J�'��2�\u0001AEG\u0007H\n{GG\u0003�\n%3 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\u001a��Or\u0018��n��� s2@m<����\fx��xZ���1��R�Х�ڿ t��\n�MTj�;%2$4�ܽx��q\u001f~�]�vT'��x(\u0010T,$�8cj?2b«S�\u0002��s�d\u001c&Q\u0012rH�qk�Ar\u0007���E!�I$�A��3�X\n\u0002z\u000b��>���!�>I\u0013\u001b��j\u0005\u0016\u0003�H�ӓ��5%��\u0016�Ri ,��v]�3\u001bK���(�͒�\u0005&�,R�YS�L����,�g\u0013Ay�a�H��b���N[�k�W#�w\u001a�\u0011�fW�\f� �}�t�఩/fq-�#\u0018G�\u0004L�n� \u001d��K | `pages/announcements-index.html (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n| $0, $7 | ~\u0005�x[\f\u0017_\ngϝt�2�s�{���rJ�.Q\u001cc��r��)\u001e�s��9U�UUU^k�g#�P\u001f~�u�X���ݒ�*�z��\f�\u0013����E�\u001d� N\u0003\n�{\bǵ\u001c�5QZ�������\n\u001e�#��\u0010̣�p.%�\f\u001f/�\u001a$0gb�Zo2�u\n��\u0001\u0001���X��汕w^��6�kW>�j�m��J�ulgu5Ӄ^\u001a8���-�Y!6�� ��D�\f\u0010Η\u001cÆ��I\u0002ic�\u001b��\u0018�㌨�*�(��u\u001eT���l5`:E\u0002���t��?K�.�B��8tx���,�p/\u0001dX�)Zk<�\u000f{�����\u0016I\b��c������\u0018�٥�Gr\u001e#82�S(�/�q��\u001b��9-�ifZoP�o�\u001f\\|L8�cI`�α\u0015�o6�6�\u001c�%E�j$�G\u0013�V@�\u0014\u0002�P\n\u0001@vcD8>�'�9�dӽ4��\u001c�\"�y]�\u0004�c��)m�$�r;\u001a3l\u0011]�(����t���\"q�>\u00180��f���M�\u001e�ᩜ;`��B����\u0019\"�Q��D��\u0011\"�\u000b#[�K �Ndn��\u001ap�Q��s\u00199�j | `pages/announcements-index.html (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n| $1 | H��W�n�6\u0010}߯��\u0015`˒�{q\u0010\u0004��uzqR7�\"(⢠%z��n����}g��Ľ%HоXkJ�̜9sf�48yw\u001b��\u001e\u0004��>��\u0002x[\f~\u001f\\,\u0006'��\"�!����c�;:��q��9Y�\u0007\u0010��a0��`\u0006�32\u001b�c4:�E6�<��ȋ\u0002\u0018����\u0014>��\u000fa��;��`8�B\\>�w�������p�Mi՛��?�w�70s���oވ���v��缺���Xx-~\u0019�M0�����^~\u0018\u0004�\u0018^`��qP\b!D�̏�`\u0006�q�Q�c��\u0001��\u0006�\u0013�tv�?��-���1a�9nw�t��~\u0007�\u001a�\u0016�cH8�z\n\u001f��t�O�M�o�\b\u0014m�\u001dS��QgpΑ�uS�T \u0010i]@%�m�\u001d��3\u0018�*ed׸�?���W\b�\u000b�_�jj(�T�J� r�6\u0001\u0006.���\u001f�\"A/ʪ�qs��kÕ�CG%�\u00125d�9�H�W\"_�\u0017*G��\u001bX��\b��\u0019Q\u0019\u001f�\u0002�,\u000b\n��ov�/��#+�O-\u0006ܬ��\u000bC2�\u0006\\|m`�pʗЬD�J��'S8���tB'\u000e | `pages/announcements-index.html (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n| $1 | 8;Z]!4`Z0/&;\nO:LhLB9Sg8)\n%Z]6R0I5>@WG\nKNsS,$1*MK?LX-jaKu#t0f\"nGTd9\"?5:N(F.$]hcZnQ/sTO`M'W!&%b9IMVQYWhG]\np=$Npg$?cej05-8C;sgZ1eS5`+TMiMTnGR,`b+^BVT0t6r.Gc7HiXK(>A=EmWDU@q\n]gEee?XSN?9qIW`GLLP2*@nIBOeV1iqCU1m203T\nBT:L4+gW06h>KY\nR*-lA>VCp. | `pages/announcements-index.html (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n| 69 per cent, 64 per cent, 72 per cent, 28\nper cent | At the time of reporting1, more than half of Tourism\nAustralia’s employees were women (69 per cent), with • Increased support for employees with family or caring\nwomen occupying 64 per cent of management roles (36 per responsibilities, with\ncent for men) and 72 per cent of non-management roles (28\nper cent men). | `strategies/wgea-employer-statement-2025.pdf (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n| 25 per cent | [pages 8,9,10,11,12]\ncountry. around 25 per cent of the population speaking Arrernte as a\nfirst language and the city acting as a hub for surrounding\nThe influx of colonists continued when gold was discovered in\nAboriginal communities.\nthe late 1800s. | `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)` |\n| $3,000,000 | 3.5 Ministerial Approval and Reporting Requirements (Tourism Australia Act section 59)\n3.5.1 The Tourism Australia Act states that the Board must not, without the written approval of the Minister, enter\ninto:\n• A contract under which Tourism Australia is to pay or receive an amount exceeding A$3,000,000; or\n• A lease of property for a period of 10 years or more. | `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)` |\n| 21.9 per cent, 20.6 per cent | Since weeks in 2025, increasing to 18 weeks in 2027), and\nreporting commenced, this average total renumeration pay\ngap3 has been reduced from 21.9 per cent in 2022-23 to ° Support for pregnancy loss and domestic violence\n20.6 per cent in 2023-24. | `strategies/wgea-employer-statement-2025.pdf (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n| 129 employees | 1Tourism Australia’s 2023-2024 Report, 1 January - 31 December 2023 with a reported Australian based total workforce of 129 employees. | `strategies/wgea-employer-statement-2025.pdf (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)` |\n\n## Key Achievements\n\n- 3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nAustrAliAn Indigenous\nPlAce BAsed guide\nLearn about key Australian destinations through\nthe lens of Indigenous history, storytelling and\nexperiences of the world’s oldest living cultures.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [Page 3]\ncontents\n1 Adelaide / Tarntanya 04\n2 Alice Springs / Mparntwe 07\n3 Broome / Rubibi 11\n4 Cairns / Gimuy 15\n5 Canberra 18\n6 Daintree Rainforest 21\n7 Hobart / nipaluna 24\n8 Melbourne / Narrm 27\n9 Perth / Boorloo 31\n10 Sydney / Warrane 35\n11 Uluru 39\n3 6\n4\nNORTHERN\nTERRITORY\nQUEENSLAND\n2\n11\nWESTERN\nAUSTRALIA\nSOUTH\nAUSTRALIA\nNEW SOUTH\n9 WALES\n10\n5\n1\nVICTORIA\n8\n7\nTASMANIA\n3 TOURISM AUSTRALIA INDIGENOUS PLACE BASED GUIDE\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [pages 8,9,10,11,12]\ncountry. around 25 per cent of the population speaking Arrernte as a\nfirst language and the city acting as a hub for surrounding\nThe influx of colonists continued when gold was discovered in\nAboriginal communities.\nthe late 1800s.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [pages 36,37,38,39]\nat transcends the boundaries of Australian\nof modern Australia, but for the estimated 100,000 Aboriginal\nidentity can be reimagined.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities\n3.2 Board Duties\n3.3 Responsibilities of the Managing Director and Executive Management\n3.4 Notification to Relevant Ministers\n3.5 Ministerial Approval and Reporting Requirements\n4.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD MEMBERS’ RESPONSIBILITIES\n5.1 Board Members’ Code of Conduct\n5.2 Confidentiality\n5.3 Disclosure of Interests\n5.4 Restrictions on Voting\n5.5 Access to Independent Advice\n5.6 Cost of Independent Advice\n6.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- MEETINGS\n6.1 Convening Meetings\n6.2 Board Agenda and Papers\n6.3 Chairing Board Meetings\n6.4 Quorum\n6.5 Voting\n6.6 Resolutions\n6.7 Board Minutes\n7.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities (Tourism Australia Act section 38; Public Governance, Performance and Accountability Act\n2013 (“Public Governance, Performance and Accountability Act”) (sections 35-40, 41-43, 44-46)\n3.1.1 The Board is responsible to the Minister for the overall performance of Tourism Australia.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 3.4 Notification to Relevant Ministers (Public Governance, Performance and Accountability Act 2013 section 19)\n3.4.1 The Board must:\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 3 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 3.5 Ministerial Approval and Reporting Requirements (Tourism Australia Act section 59)\n3.5.1 The Tourism Australia Act states that the Board must not, without the written approval of the Minister, enter\ninto:\n• A contract under which Tourism Australia is to pay or receive an amount exceeding A$3,000,000; or\n• A lease of property for a period of 10 years or more.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 5.3.2 Any disclosure must:\n• Give details of:\nThe nature and extent of the interest or duty; and\no\nThe relation of the interest or duty to the affairs of Tourism Australia; and\no\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 5 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- 3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- [Page 3]\n• Ensuring that the performance of Tourism Australia’s functions and the exercise of Tourism Australia’s\npowers are consistent with, and designed to give effect to, the current Corporate Plan and the current\nAnnual Operational Plan;\n• Appointing and monitoring the performance of the Managing Director;\n• Reviewing the performance of Executive Management;\n• Ensuring good corporate governance, including effective risk management, legal compliance,\nstrategic direction and appropriate organisational structure of Tourism Australia;\n• Ensuring that a Corporate Plan and Annual Operational Plan for Tourism Australia are prepared and\nprovided to the Minister;\n• Ensuring that budget estimates are prepared;\n• Ensuring that records are kept which measure and assess Tourism Australia’s performance;\n• Ensuring that an annual performance statement is prepared;\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 7.2 Standing Items\n7.2.1 Unless otherwise required by the Board, at each Board meeting:\n• Executive Management must report to the Board about Tourism Australia’s performance against the\nrequirements of Tourism Australia’s Corporate Plan, Annual Operational Plan and budget and provide to\nthe Board appropriate information about Tourism Australia’s performance to enable the Board to\nmonitor Tourism Australia’s activities;\n• The Managing Director must report on any major matter affecting Tourism Australia, and must\ninclude a summary of the salient issues arising from the report;\n• The Executive General Manager, Corporate Services must provide a Summary Financial Report to the\nBoard at each meeting detailing the performance of Tourism Australia against its budget, as well as any\nabnormal items or matters which might warrant the Board’s review; and\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nAustrAliAn Indigenous\nPlAce BAsed guide\nLearn about key Australian destinations through\nthe lens of Indigenous history, storytelling and\nexperiences of the world’s oldest living cultures.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [Page 3]\ncontents\n1 Adelaide / Tarntanya 04\n2 Alice Springs / Mparntwe 07\n3 Broome / Rubibi 11\n4 Cairns / Gimuy 15\n5 Canberra 18\n6 Daintree Rainforest 21\n7 Hobart / nipaluna 24\n8 Melbourne / Narrm 27\n9 Perth / Boorloo 31\n10 Sydney / Warrane 35\n11 Uluru 39\n3 6\n4\nNORTHERN\nTERRITORY\nQUEENSLAND\n2\n11\nWESTERN\nAUSTRALIA\nSOUTH\nAUSTRALIA\nNEW SOUTH\n9 WALES\n10\n5\n1\nVICTORIA\n8\n7\nTASMANIA\n3 TOURISM AUSTRALIA INDIGENOUS PLACE BASED GUIDE\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [pages 8,9,10,11,12]\ncountry. around 25 per cent of the population speaking Arrernte as a\nfirst language and the city acting as a hub for surrounding\nThe influx of colonists continued when gold was discovered in\nAboriginal communities.\nthe late 1800s.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- [pages 36,37,38,39]\nat transcends the boundaries of Australian\nof modern Australia, but for the estimated 100,000 Aboriginal\nidentity can be reimagined.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities\n3.2 Board Duties\n3.3 Responsibilities of the Managing Director and Executive Management\n3.4 Notification to Relevant Ministers\n3.5 Ministerial Approval and Reporting Requirements\n4.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD MEMBERS’ RESPONSIBILITIES\n5.1 Board Members’ Code of Conduct\n5.2 Confidentiality\n5.3 Disclosure of Interests\n5.4 Restrictions on Voting\n5.5 Access to Independent Advice\n5.6 Cost of Independent Advice\n6.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- MEETINGS\n6.1 Convening Meetings\n6.2 Board Agenda and Papers\n6.3 Chairing Board Meetings\n6.4 Quorum\n6.5 Voting\n6.6 Resolutions\n6.7 Board Minutes\n7.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities (Tourism Australia Act section 38; Public Governance, Performance and Accountability Act\n2013 (“Public Governance, Performance and Accountability Act”) (sections 35-40, 41-43, 44-46)\n3.1.1 The Board is responsible to the Minister for the overall performance of Tourism Australia.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 3.4 Notification to Relevant Ministers (Public Governance, Performance and Accountability Act 2013 section 19)\n3.4.1 The Board must:\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 3 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 3.5 Ministerial Approval and Reporting Requirements (Tourism Australia Act section 59)\n3.5.1 The Tourism Australia Act states that the Board must not, without the written approval of the Minister, enter\ninto:\n• A contract under which Tourism Australia is to pay or receive an amount exceeding A$3,000,000; or\n• A lease of property for a period of 10 years or more.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 5.3.2 Any disclosure must:\n• Give details of:\nThe nature and extent of the interest or duty; and\no\nThe relation of the interest or duty to the affairs of Tourism Australia; and\no\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 5 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n\n## Corporate Values and Operating Culture\n\n- 5.4 Restrictions on Voting\n5.4.1 The Chair will determine if a Board member who has a material interest in, or duty in respect of, a matter that is\nbeing considered at a Board meeting, will be restricted from voting on that matter, taking into account the\nconsiderations under 5.1.2\n5.5 Access to Independent Advice\n5.5.1 The Board may obtain independent professional advice to assist it in the proper exercise of its powers and\nresponsibilities.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- Its findings provide a baseline for enhancing service delivery and effectiveness.\nmini-card, small-h-img\ntrue\nsec-spacing\nsection-none\nsec-spacing-bottom\nsection-padding-between\nstyle\ndefault\nCONNECT\nWITH US\nfalse\nX\nlp-x\nhttps://x.com/wbg_gov\nSubscribe to our monthly newsletter\nWorld Bank Governance Global Department\nThe latest news, publications, and events on institutions, good governance, GovTech, open government, procurement, anticorruption, public finance, accountability & more.\nfalse\nGovernance Update|SVC123\nfalse\nTopic Expert\nArturo Herrera\nhttps://www.worldbank.org/en/about/people/a/arturo-herrera-gutierrez\ndefault alt\nDirector, Governance Global Department, World Bank\nmini-card\nmini-card\nView All Experts\nGovernance Contact\nLara Saade\nlsaade@worldbank.org\nsec-swoosh\nsec-swoosh-type11\nstyle\ngrid, bg-neutrals-20, stay-connected\nsec-spacing\nsection-none\nsec-spacing-bottom\n Source: `global-intelligence/source-text/association-worldbank.org-governance.txt`\n- 3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- The Board’s\nresponsibilities include:\n• Setting Tourism Australia’s strategic direction, including setting its vision, approving strategies and\ntargets and establishing policies;\n• Accountability for monitoring Tourism Australia’s business;\n• Communicating with the Minister;\n• Complying with general government policy as directed by the Minister and according to Tourism\nAustralia’s obligations as a corporate Commonwealth entity under the Public Governance, Performance\nand Accountability Act;\n• Establishing, determining, upholding and promoting the Tourism Australia values and the Tourism\nAustralia Code of Conduct;\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 2 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- BOARD RESPONSIBILITIES\n3.1 Board Responsibilities (Tourism Australia Act section 38; Public Governance, Performance and Accountability Act\n2013 (“Public Governance, Performance and Accountability Act”) (sections 35-40, 41-43, 44-46)\n3.1.1 The Board is responsible to the Minister for the overall performance of Tourism Australia.\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- 3.4 Notification to Relevant Ministers (Public Governance, Performance and Accountability Act 2013 section 19)\n3.4.1 The Board must:\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 3 of 8\nApproved by the Board 6 June 2024\n Source: `strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)`\n- [Page 3]\nTourism Australia also regularly reviews its policies and Continuing Annual Benchmarking\nprocedures and has made changes in recent years to support Annual benchmarking activities around staff renumeration\ngender equality by ensuring that: will continue but with additional focus on diversity.\n• Superannuation is paid for all employees on parental Enhancements to Parental Leave Communications\nleave including unpaid parental leave (since 2021) A focus on further enhancing communications with staff on\nparental leave practices, to provide clarity and encourage\n• Employees on parental leave have the opportunity more people, including men, to take parental leave.\nfor salary reviews and increases\nEmployee Training Programs\n• Policies are continuously updated to prevent sex-based Expand employee training programs to ensure all staff\n Source: `strategies/wgea-employer-statement-2025.pdf (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)`\n- [pages 1,2,3,4,5]\n[Page 1]\nAustrAliAn Indigenous\nPlAce BAsed guide\nLearn about key Australian destinations through\nthe lens of Indigenous history, storytelling and\nexperiences of the world’s oldest living cultures.\n Source: `strategies/australian-indigenous-place-based-guide.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf)`\n\n## Global Ideas and Case Study Inputs\n\nGlobal source texts are available for later idea synthesis:\n- `global-intelligence/source-text/association-worldbank.org-governance.txt`\n- `global-intelligence/source-text/consulting-deloitte.com-government-public.txt`\n- `global-intelligence/source-text/university-ash.harvard.edu-Harvard-Kennedy-School-Ash-Center.txt`\n\n## Source Artifacts Used\n\n- `strategies/australian-indigenous-place-based-guide.pdf` - strategies - http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf\n- `strategies/tourism-australia-board-charter.pdf` - strategies - http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf\n- `strategies/wgea-employer-statement-2025.pdf` - strategies - https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf\n- `pages/about.html` - pages - http://www.tourism.australia.com/en/about.html\n- `pages/announcements-index.html` - pages - https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf\n- `pages/annual-reports-index.html` - pages - http://www.tourism.australia.com/about-us/our-performance-and-reporting.aspx\n- `pages/contact.html` - pages - http://www.tourism.australia.com/en/contact-us.html\n- `pages/corporate-plans-index.html` - pages - http://www.tourism.australia.com/about-us/our-performance-and-reporting.aspx\n- `pages/homepage.html` - pages - http://www.tourism.australia.com\n- `pages/news-latest.html` - pages - http://www.tourism.australia.com/en/news-and-events.html\n- `pages/publications-index.html` - pages - http://www.tourism.australia.com/en/resources.html\n- `global-intelligence/source-text/association-worldbank.org-governance.txt` - global-intelligence - local file\n- `global-intelligence/source-text/consulting-deloitte.com-government-public.txt` - global-intelligence - local file\n- `global-intelligence/source-text/university-ash.harvard.edu-Harvard-Kennedy-School-Ash-Center.txt` - global-intelligence - local file\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No annual report text source found.", "legislation_md": "# Tourism Australia - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T20:54:54.750362+00:00\n**Entity ID**: O-000860\n**Jurisdiction**: Commonwealth\n**Portfolio**: Foreign Affairs and Trade\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 11\n- Unique legislation references found: 3\n\n| Type | Count |\n|---|---:|\n| Act | 3 |\n\n## Legislation References\n\n### Tourism Australia Act 2004\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://www.legislation.gov.au/search?query=Tourism+Australia+Act+2004\n\n**Sources**:\n- `pages/about.html`\n- `strategies/tourism-australia-board-charter.pages.jsonl`\n\n**Evidence contexts**:\n- kes a difference\nThere’s so much we can do, and want to do, but we focus on the things that will add the most value to our industry.\nWe think big and without borders\nWe have a proud history of doing innovative and ground-breaking work. And we’re not done yet.\nTourism Australia Act 2004\nTourism Australia is a corporate Commonwealth entity established by the\nTourism Australia Act 2004\n. Under section 6 of the\nTourism Australia Act 2004\n, Tourism Australia’s main objectives are:\nTo influence people to travel to Australia, including for events,\n Source: `pages/about.html`\n- d the most value to our industry.\nWe think big and without borders\nWe have a proud history of doing innovative and ground-breaking work. And we’re not done yet.\nTourism Australia Act 2004\nTourism Australia is a corporate Commonwealth entity established by the\nTourism Australia Act 2004\n. Under section 6 of the\nTourism Australia Act 2004\n, Tourism Australia’s main objectives are:\nTo influence people to travel to Australia, including for events,\nTo influence people travelling to Australia to also travel throughout Australia,\nTo influence Aust\n Source: `pages/about.html`\n- ithout borders\nWe have a proud history of doing innovative and ground-breaking work. And we’re not done yet.\nTourism Australia Act 2004\nTourism Australia is a corporate Commonwealth entity established by the\nTourism Australia Act 2004\n. Under section 6 of the\nTourism Australia Act 2004\n, Tourism Australia’s main objectives are:\nTo influence people to travel to Australia, including for events,\nTo influence people travelling to Australia to also travel throughout Australia,\nTo influence Australians to travel throughout Australia, including fo\n Source: `pages/about.html`\n- xury in Australia\nAustralia has strong appeal to sophisticated experience-seekers with a significant body of high-end accommodation and world-class experiences on offer.\nLearn more\nSustainable tourism\nTourism Australia's corporate purpose, as laid down in the Tourism Australia Act 2004, is to grow demand and foster a competitive and sustainable tourism industry.\nLearn more\nYouth sector\nLearn the significance of the youth sector and how Tourism Australia strategically focuses on engaging young travellers to enhance tourism and economic growt\n Source: `pages/about.html`\n- ANCE REVIEW\n12. PUBLICATION AND REVIEW OF CHARTER\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 1 of 8\nApproved by the Board 6 June 2024\n\n[page 2]\n1. INTRODUCTION AND PURPOSE\n1.1 Tourism Australia is established by the Tourism Australia Act 2004 (“Tourism Australia Act”). As a corporate\nCommonwealth entity, Tourism Australia is also subject to the Public Governance, Performance and\nAccountability Act 2013 which establishes a framework for the management of performance, financial\naccountability and th\n Source: `strategies/tourism-australia-board-charter.pages.jsonl`\n\n### Public Governance, Performance and Accountability Act 2013\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.gov.au/search?query=Public+Governance%2C+Performance+and+Accountability+Act+2013\n\n**Sources**:\n- `strategies/tourism-australia-board-charter.pages.jsonl`\n\n**Evidence contexts**:\n- Page 1 of 8\nApproved by the Board 6 June 2024\n\n[page 2]\n1. INTRODUCTION AND PURPOSE\n1.1 Tourism Australia is established by the Tourism Australia Act 2004 (“Tourism Australia Act”). As a corporate\nCommonwealth entity, Tourism Australia is also subject to the Public Governance, Performance and\nAccountability Act 2013 which establishes a framework for the management of performance, financial\naccountability and the use of public resources across all Commonwealth bodies.\n1.2 This document sets out:\n• The role and responsibilities of the Board of Tourism Australia (Board); an\n Source: `strategies/tourism-australia-board-charter.pages.jsonl`\n- The Deputy Chair;\n• The Managing Director; and,\n• Six other members.\n2.4.2 The Minister is responsible for appointing persons to the Board (except the Managing Director).\n3. BOARD RESPONSIBILITIES\n3.1 Board Responsibilities (Tourism Australia Act section 38; Public Governance, Performance and Accountability Act\n2013 (“Public Governance, Performance and Accountability Act”) (sections 35-40, 41-43, 44-46)\n3.1.1 The Board is responsible to the Minister for the overall performance of Tourism Australia. The Board’s\nresponsibilities include:\n• Setting Tourism Australia’s strat\n Source: `strategies/tourism-australia-board-charter.pages.jsonl`\n- tional structure of Tourism Australia.\n3.3.2 Executive Management are responsible for assisting the Managing Director, in implementing the strategy\ndetermined by the Board and measuring performance against the strategy.\n3.4 Notification to Relevant Ministers (Public Governance, Performance and Accountability Act 2013 section 19)\n3.4.1 The Board must:\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 3 of 8\nApproved by the Board 6 June 2024\n\n[page 4]\n• Notify the Minister in relation to those matters set out in section 19 of the Public\n Source: `strategies/tourism-australia-board-charter.pages.jsonl`\n\n### Workplace Gender Equality Act 2012\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.gov.au/search?query=Workplace+Gender+Equality+Act+2012\n\n**Sources**:\n- `strategies/wgea-employer-statement-2025.pages.jsonl`\n\n**Evidence contexts**:\n- s that align with the Six Gender actions that will guide our organisation to further improve\nEquality Indicators to support workplace equality, there workplace equality outcomes for all and align with the\nis more that can be done. Key initiatives and programs Workplace Gender Equality Act 2012 and the Workplace\nthat will be implemented in response to the most recent Gender Equality Amendment (Closing the Gender Pay Gap)\nfindings include: Bill 2023.\nCreating a Gender Equality Committee\nIn partnership with WGEA, Tourism Australia will establish\na com\n Source: `strategies/wgea-employer-statement-2025.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/annual-reports-index.html` (page)\n- `pages/contact.html` (page)\n- `pages/corporate-plans-index.html` (page)\n- `pages/homepage.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/publications-index.html` (page)\n- `strategies/australian-indigenous-place-based-guide.pages.jsonl` (pdf_pages)\n- `strategies/tourism-australia-board-charter.pages.jsonl` (pdf_pages)\n- `strategies/wgea-employer-statement-2025.pages.jsonl` (pdf_pages)", "global_initiatives_md": "# Global Ideas Input - Tourism Australia\n\nUse the source text files in this folder to produce implementable ideas for Australia.\n\nFor each idea, separate:\n- large structural reforms\n- small/cheap operational changes\n- overseas case-study evidence\n- university/research support\n- consulting/association trend support\n- implementation steps in the Australian context\n- risks, prerequisites, and likely owner\n\n## Sources\n\n- [association] World Bank Governance Global Practice - https://www.worldbank.org/en/topic/governance - `source-text/association-worldbank.org-governance.txt`\n- [consulting] Deloitte Government and Public Services - https://www.deloitte.com/global/en/Industries/government-public.html - `source-text/consulting-deloitte.com-government-public.txt`\n- [university] Harvard Kennedy School Ash Center - https://ash.harvard.edu/ - `source-text/university-ash.harvard.edu-Harvard-Kennedy-School-Ash-Center.txt`", "strategy": { "reporting_period": "2024-25", "corporate_plan_period": "2025-26", "vision": null, "vision_source_page": null, "purposes": null, "purposes_source_page": null, "how_we_deliver": null, "how_we_deliver_source_page": null, "government_priorities": [], "outcomes": [], "values": [], "values_framework_name": null, "kpi_targets_2025_26": [], "kpi_results_2024_25": [], "_source_urls": { "annual_report_url": "", "corporate_plan_url": "" } }, "ideas": [ { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Staff Productivity", "scale": "small", "title": "Reusable briefing and summary assistant for internal documents", "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.", "quote": "[Page 3]\nTourism Australia also regularly reviews its policies and Continuing Annual Benchmarking\nprocedures and has made changes in recent years to support Annual benchmarking activities around staff renumeration\ngender equality by ensuring that: will continue but with additional focus on diversity.\n• Superannuation is paid for all employees on parental Enhancements to Parental Leave Communications\nleave including unpaid parental leave (since 2021) A focus on further enhancing communications with staff on\nparental leave practices, to provide clarity and encourage\n• Employees on parental leave have the opportunity more people, including men, to take parental leave.\nfor salary reviews and increases\nEmployee Training Programs\n• Policies are continuously updated to prevent sex-based Expand employee training programs to ensure all staff", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/wgea-employer-statement-2025.pdf (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Staff Productivity", "scale": "large", "title": "Department-wide knowledge and briefing platform", "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.", "quote": "[Page 3]\nTourism Australia also regularly reviews its policies and Continuing Annual Benchmarking\nprocedures and has made changes in recent years to support Annual benchmarking activities around staff renumeration\ngender equality by ensuring that: will continue but with additional focus on diversity.\n• Superannuation is paid for all employees on parental Enhancements to Parental Leave Communications\nleave including unpaid parental leave (since 2021) A focus on further enhancing communications with staff on\nparental leave practices, to provide clarity and encourage\n• Employees on parental leave have the opportunity more people, including men, to take parental leave.\nfor salary reviews and increases\nEmployee Training Programs\n• Policies are continuously updated to prevent sex-based Expand employee training programs to ensure all staff", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "APS staff / executives", "source": "strategies/wgea-employer-statement-2025.pdf (https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Sensitive information leakage", "Inconsistent quality of generated drafts" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Data & Performance", "scale": "small", "title": "KPI evidence register with named owners", "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.", "quote": "[Page 3]\n• Ensuring that the performance of Tourism Australia’s functions and the exercise of Tourism Australia’s\npowers are consistent with, and designed to give effect to, the current Corporate Plan and the current\nAnnual Operational Plan;\n• Appointing and monitoring the performance of the Managing Director;\n• Reviewing the performance of Executive Management;\n• Ensuring good corporate governance, including effective risk management, legal compliance,\nstrategic direction and appropriate organisational structure of Tourism Australia;\n• Ensuring that a Corporate Plan and Annual Operational Plan for Tourism Australia are prepared and\nprovided to the Minister;\n• Ensuring that budget estimates are prepared;\n• Ensuring that records are kept which measure and assess Tourism Australia’s performance;\n• Ensuring that an annual performance statement is prepared;", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Data & Performance", "scale": "large", "title": "Outcome dashboard linking budget, delivery, and public impact", "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.", "quote": "[Page 3]\n• Ensuring that the performance of Tourism Australia’s functions and the exercise of Tourism Australia’s\npowers are consistent with, and designed to give effect to, the current Corporate Plan and the current\nAnnual Operational Plan;\n• Appointing and monitoring the performance of the Managing Director;\n• Reviewing the performance of Executive Management;\n• Ensuring good corporate governance, including effective risk management, legal compliance,\nstrategic direction and appropriate organisational structure of Tourism Australia;\n• Ensuring that a Corporate Plan and Annual Operational Plan for Tourism Australia are prepared and\nprovided to the Minister;\n• Ensuring that budget estimates are prepared;\n• Ensuring that records are kept which measure and assess Tourism Australia’s performance;\n• Ensuring that an annual performance statement is prepared;", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / Parliament / public", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Citizen Services", "scale": "small", "title": "Plain-language service pages and proactive status updates", "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.", "quote": "BOARD MEMBERS’ RESPONSIBILITIES\n5.1 Board Members’ Code of Conduct\n5.2 Confidentiality\n5.3 Disclosure of Interests\n5.4 Restrictions on Voting\n5.5 Access to Independent Advice\n5.6 Cost of Independent Advice\n6.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Citizen Services", "scale": "large", "title": "Single front door for life-event based services", "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.", "quote": "BOARD MEMBERS’ RESPONSIBILITIES\n5.1 Board Members’ Code of Conduct\n5.2 Confidentiality\n5.3 Disclosure of Interests\n5.4 Restrictions on Voting\n5.5 Access to Independent Advice\n5.6 Cost of Independent Advice\n6.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Citizens / service users", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Digital exclusion", "Low public trust if feedback is not acted on" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Risk & Assurance", "scale": "small", "title": "Recommendation tracker for audits, reviews, and inquiries", "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.", "quote": "3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Risk & Assurance", "scale": "large", "title": "Integrated assurance and lessons-learned system", "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.", "quote": "3.2 Board Duties (Public Governance, Performance and Accountability Act sections 15-19, 25-29)\n3.2.1 The Board must comply with the duties as set out in sections 15-19 and 25-29 of the Public Governance,\nPerformance and Accountability Act including a duty to:\n• Govern Tourism Australia so as to oversee the proper use and management of public resources,\npromote the achievement of Tourism Australia’s purposes and ensure the financial sustainability of\nTourism Australia;\n• Establish and maintain systems relating to risk management and controls;\n• Encourage cooperation with others to achieve common objectives;\n• Consider the risks and effects of imposing requirements on others in relation to the use or\nmanagement of public resources;\n• Keep the responsible Minister and Finance Minister informed;\n• Exercise care and diligence;\n• Act in good faith and for a proper purpose; and", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Executives / assurance teams", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Procurement & Delivery", "scale": "small", "title": "Procurement lessons library for repeat purchases", "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.", "quote": "3.5 Ministerial Approval and Reporting Requirements (Tourism Australia Act section 59)\n3.5.1 The Tourism Australia Act states that the Board must not, without the written approval of the Minister, enter\ninto:\n• A contract under which Tourism Australia is to pay or receive an amount exceeding A$3,000,000; or\n• A lease of property for a period of 10 years or more.", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Procurement & Delivery", "scale": "large", "title": "Portfolio delivery office for major investments", "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.", "quote": "3.5 Ministerial Approval and Reporting Requirements (Tourism Australia Act section 59)\n3.5.1 The Tourism Australia Act states that the Board must not, without the written approval of the Minister, enter\ninto:\n• A contract under which Tourism Australia is to pay or receive an amount exceeding A$3,000,000; or\n• A lease of property for a period of 10 years or more.", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Delivery teams / suppliers", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Regulation & Policy", "scale": "small", "title": "Regulatory burden scan for forms, guidance, and reporting", "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.", "quote": "The Board’s\nresponsibilities include:\n• Setting Tourism Australia’s strategic direction, including setting its vision, approving strategies and\ntargets and establishing policies;\n• Accountability for monitoring Tourism Australia’s business;\n• Communicating with the Minister;\n• Complying with general government policy as directed by the Minister and according to Tourism\nAustralia’s obligations as a corporate Commonwealth entity under the Public Governance, Performance\nand Accountability Act;\n• Establishing, determining, upholding and promoting the Tourism Australia values and the Tourism\nAustralia Code of Conduct;\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 2 of 8\nApproved by the Board 6 June 2024", "impact": "High", "effort": "Low", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Pick one high-volume process or document family.", "Name an owner and baseline current volume, time, cost, and satisfaction.", "Run a 4-8 week pilot with clear before/after metrics.", "Publish lessons and decide whether to scale." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] }, { "entity_id": "O-000860", "entity_name": "Tourism Australia", "folder_name": "Tourism-Australia", "category": "Regulation & Policy", "scale": "large", "title": "Adaptive regulation program with live feedback loops", "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.", "quote": "The Board’s\nresponsibilities include:\n• Setting Tourism Australia’s strategic direction, including setting its vision, approving strategies and\ntargets and establishing policies;\n• Accountability for monitoring Tourism Australia’s business;\n• Communicating with the Minister;\n• Complying with general government policy as directed by the Minister and according to Tourism\nAustralia’s obligations as a corporate Commonwealth entity under the Public Governance, Performance\nand Accountability Act;\n• Establishing, determining, upholding and promoting the Tourism Australia values and the Tourism\nAustralia Code of Conduct;\nDocument Name: Board Charter\nDocument Owner: Tourism Australia Board of Directors Page 2 of 8\nApproved by the Board 6 June 2024", "impact": "Very High", "effort": "High", "proof": "Evidence-backed", "beneficiaries": "Regulated entities / policy teams", "source": "strategies/tourism-australia-board-charter.pdf (http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf)", "implementation": [ "Create a senior responsible owner and cross-functional delivery team.", "Map legislation, data, privacy, procurement, cyber, and workforce constraints.", "Co-design with users and frontline staff before technology selection.", "Stage delivery through pilots, benefits tracking, and public reporting." ], "risks": [ "Privacy and data quality", "Change fatigue", "Unclear accountability", "Regulatory capture", "Over-automation of judgement" ] } ], "legislation_administered": [], "artifacts": [ { "category": "strategies", "year": "2025", "url": "https://www.tourism.australia.com/content/dam/digital/corporate/documents/wgea-employer-statement-2025.pdf", "file": "strategies/wgea-employer-statement-2025.pdf", "bytes": 131317, "link_text": "WGEA Employer Statement" }, { "category": "strategies", "year": null, "url": "http://www.tourism.australia.com/content/dam/digital/corporate/documents/tourism-australia-board-charter.pdf", "file": "strategies/tourism-australia-board-charter.pdf", "bytes": 187677, "link_text": "Download our Board Charter" }, { "category": "strategies", "year": null, "url": "http://www.tourism.australia.com/content/dam/digital/corporate/documents/australian-indigenous-place-based-guide.pdf", "file": "strategies/australian-indigenous-place-based-guide.pdf", "bytes": 5847611, "link_text": "Australian 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