{
  "entity_id": "S-WA-045",
  "folder": "VenuesWest",
  "name": "VenuesWest",
  "type": "Statutory Authority",
  "jurisdiction": "WA",
  "portfolio": "Sport",
  "website": "https://www.venueswest.wa.gov.au/",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 18,
    "n_kpi_targets": 6,
    "n_kpi_results": 6,
    "n_outcomes": 1,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "To support high performance sport and deliver world class experiences. [AR p.24]",
    "official_site_url": "https://www.venueswest.wa.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5",
        "period": "2022-23",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3",
        "period": "2021-22",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3",
        "period": "2020-21",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2022-27-.pdf?sfvrsn=dda3fc90_3",
        "period": "2022",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "07/06/22 High Performance Sport Strategy",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/high-performance-sport-strategy/high-performance-sport-strategy.pdf?sfvrsn=fe0d830b_1",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-disability-access-and-inclusion-strategy-2021-26.pdf?sfvrsn=b108f963_3",
        "period": "2021",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-summary-2016-21.pdf?sfvrsn=61cc722c_3",
        "period": "2016",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2016-21.pdf?sfvrsn=e4d456fc_3",
        "period": "2016",
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/venueswest-master-planning-framework.pdf?sfvrsn=a8815de7_1",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/mt-claremont-precinct-concept-plan.pdf?sfvrsn=33374952_1",
        "period": null,
        "confidence": "medium"
      },
      {
        "type": "strategie",
        "title": "View Document",
        "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/hbf-arena-concept-master-plan.pdf?sfvrsn=14733d47_1",
        "period": null,
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "To support high performance sport and deliver world class experiences. [AR p.24]",
      "source_url": "",
      "source_page": null,
      "source_deep_url": ""
    },
    "vision": {
      "text": "To be Australia’s leading provider of sport and entertainment venues and precincts. [AR p.24]",
      "source_url": "",
      "source_page": null,
      "source_deep_url": ""
    },
    "strategic_priorities": [
      {
        "title": "Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities.",
        "description": "Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities.",
        "source_url": "",
        "source_page": [
          25
        ],
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "Act like owners",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "We champion success",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "We celebrate together",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "We deliver safely",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "Together we win",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Sustainable, accessible, and profitable state assets delivering sport, recreation, and entertainment opportunities for Western Australians.",
        "description": "VenuesWest contributes to the state government’s goal of investing in WA’s future through the management of state-owned sport and entertainment venues. VenuesWest supports the development of a thriving arts, culture, and sporting scene by delivering world class sport and entertainment experiences to Western Australians.",
        "activities": [
          "Deliver training and competition facilities",
          "Provision of venues and precincts delivering quality sport and entertainment experiences"
        ],
        "source_url": "",
        "source_page": [
          25
        ],
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Percentage of targeted sports where venues meet international competition standards",
        "target": "94%",
        "latest_result": "94%",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
        "result_source_page": null
      },
      {
        "code": "CCE02",
        "measure": "High performance user satisfaction",
        "target": "90%",
        "latest_result": "80%",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
        "result_source_page": null
      },
      {
        "code": "CCE03",
        "measure": "Level of patronage",
        "target": "6,500,000",
        "latest_result": "6,240,679",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
        "result_source_page": null
      },
      {
        "code": "CCE04",
        "measure": "Customer satisfaction",
        "target": "92%",
        "latest_result": "89%",
        "status": "Not achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
        "result_source_page": null
      },
      {
        "code": "CCE05",
        "measure": "The subsidy that VenuesWest provides to high performance sport training and competition",
        "target": "60%",
        "latest_result": "66%",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
        "result_source_page": null
      },
      {
        "code": "CCE06",
        "measure": "Commercial expense ratio",
        "target": "84%",
        "latest_result": "88%",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
        "result_source_page": null
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "To support high performance sport and deliver world class experiences. [AR p.24]",
        "To be Australia’s leading provider of sport and entertainment venues and precincts. [AR p.24]",
        "Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities."
      ],
      "watch_terms": [
        "Percentage of targeted sports where venues meet international competition standards",
        "High performance user satisfaction",
        "Level of patronage",
        "Customer satisfaction",
        "The subsidy that VenuesWest provides to high performance sport training and competition",
        "Commercial expense ratio"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "strategy_brief_md": "# VenuesWest — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)\n\n## Vision\n\n> To be Australia’s leading provider of sport and entertainment venues and precincts. [AR p.24](https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3#page=24)\n\n## Our purpose / purposes\n\n> To support high performance sport and deliver world class experiences. [AR p.24](https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3#page=24)\n\n## How we deliver\n\n> The five VenuesWest signature behaviours help guide the way we work and the behaviours demonstrated by our leaders. The VenuesWest Way is about focusing on the values that will help us achieve our collective objectives as an organisation. [AR p.25](https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3#page=25)\n\n## Government priorities for this department\n\n- Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities. [CP p.[25]]\n\n## Outcomes\n\n### Sustainable, accessible, and profitable state assets delivering sport, recreation, and entertainment opportunities for Western Australians.\nVenuesWest contributes to the state government’s goal of investing in WA’s future through the management of state-owned sport and entertainment venues. VenuesWest supports the development of a thriving arts, culture, and sporting scene by delivering world class sport and entertainment experiences to Western Australians. [CP p.[25]]\n\n**Key activities:**\n- Deliver training and competition facilities\n- Provision of venues and precincts delivering quality sport and entertainment experiences\n\n## Values and principles\n\n- Act like owners\n- We champion success\n- We celebrate together\n- We deliver safely\n- Together we win\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Percentage of targeted sports where venues meet international competition standards | 94% |  |\n| CCE02 | High performance user satisfaction | 90% |  |\n| CCE03 | Level of patronage | 6,500,000 |  |\n| CCE04 | Customer satisfaction | 92% |  |\n| CCE05 | The subsidy that VenuesWest provides to high performance sport training and competition | 60% |  |\n| CCE06 | Commercial expense ratio | 84% |  |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CCE01 | Percentage of targeted sports where venues meet international competition standards | 94% | Achieved |  |\n| CCE02 | High performance user satisfaction | 80% | Not achieved |  |\n| CCE03 | Level of patronage | 6,240,679 | Not achieved |  |\n| CCE04 | Customer satisfaction | 89% | Not achieved |  |\n| CCE05 | The subsidy that VenuesWest provides to high performance sport training and competition | 66% | Achieved |  |\n| CCE06 | Commercial expense ratio | 88% | Achieved |  |",
  "strategy_overview_evidence_md": null,
  "internal_strategy_evidence_md": "# VenuesWest - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:56:22.224143+00:00\n**Entity ID**: S-WA-045\n**Entity type**: Statutory Authority\n**Jurisdiction**: WA\n**Portfolio**: Sport\n**Website**: https://www.venueswest.wa.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| other-pdfs | 5 |\n| pages | 10 |\n| strategies | 8 |\n\n## Executive Readout\n\n### Purpose\n\n- Overview Performance\n1\nReport\nChair’s overview 2 16\nChief Executive’s report 4\nOur Vision, Purpose and 17\nVenuesWest highlights 2020-2021 6\nStrategic Objectives\nOur venues 7\nKey priorities 17\nVenuesWest Way 17\nHow our performance is measured 18\n2.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- [Page 20]\nOur Vision, Purpose and Strategic Objectives\nIn response to COVID-19, the development of a new five-year Strategic Plan to replace the 2016-21 Plan\nwas put on hold for a further year and replaced with the 2020-21 Action Plan ‘Recover, Reset, Rebuild’.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Overview Performance\n1\nReport\nChair’s overview 2 17\nChief Executive’s report 4\nOur Vision, Purpose and 18\nVenuesWest highlights 2021-2022 6\nStrategic Objectives\nOur venues 7\nKey priorities 18\nVenuesWest Way 18\nHow our performance is measured 19\n2.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- OVERVIEW\n2 REPORT\n19\nChair’s overview 3\nOur vision, purpose and 20\nChief Executive’s report 5 strategic objectives\nVenuesWest highlights 2022–23 7 Key priorities 20\nOur venues 8 VenuesWest Way 21\nHow our performance is measured 21\nFinancial performance 22\n2.\n  Source: `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)`\n\n### Role and Functions\n\n- [Page 15]\nv\nO R G A N I S AT I O N A L S T R U C T U R E\nMinister for Sport and Recreation\nAudit, Finance, and ICT\nVenuesWest Board\nCommittee\nChief Executive Officer\nDirector\nBusiness Support\nServices\nPeople and\nCulture\nSafety and Risk\nInformation\nCommunications\nTechnology\nETAROTCERID\nHCNARB\nSafety and Risk\nCommittee\nChief Operating Director Director Director Director Chief Financial\nOfficer Office of the CEO Strategy and Portfolio Major Projects Officer\nVenue Management Partnerships Management\nContracts and HBF Park Policy Capital Works Major Projects Finance\nProcurement\nFacilities\nVenue Operations Ministerial Liaison Communications\nManagement\nVenue Services Audit Function Strategic Projects\nPlanning, Research\nSports and Events Governance\nand Reporting\nMarketing\nFigure 3 – Organisational structure\nV E N U E S W E S T A N N U A L R E P O R T 2 0 2 3 – 2 4 1 2\n  Source: `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)`\n- SAFETY, RISK AND ICT COMMITTEE\nThe Safety, Risk and ICT Committee’s role is to assist the Board in fulfilling its responsibilities for:\n1. the risk management framework, including VenuesWest’s processes for monitoring compliance with laws and\nregulations;\n2. staff, contractor, and public safety management;\n3. ensuring that VenuesWest’s culture is one which manages risk and prioritises safety; and\n4.\n  Source: `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e54.pdf?sfvrsn=25d5f14a_3)`\n- Support provided by VenuesWest to the program participants included:\n• Staff donations from free dress days\n• Workplace giving - staff donations as a percentage of salary\n• Donation of tickets to the value of more than $2,700 to a range of events for fundraising activities\n• Sponsorship of functions in the way of venue hire for fundraising activities and networking\nopportunities\nA N N U A L R E P O R T 2 0 2 0 / 2 1 2 4\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Occupational Safety and Health Performance Measures\nResults Results Results\nExpenditure 2018-19 2019-20 2020-21 Targets Comments\nNumber of fatalities 0 0 0 0 Target\nachieved\nLost time injury and 2.4 1.2 0.8 0 or 10% Target\ndisease incidence rate reduction in achieved\n(LTI/D) incidence rate\nLost time injury and 17% 33% 0% 0 or 10% Target\ndisease severity rate reduction in achieved\nseverity rate\nPercentage of injured 50% 75% 67% N/A\nworkers returned to work\nwithin 13 weeks\nPercentage of injured 67% 100% 67% Greater than Target not\nworkers returned to work or equal to achieved\nwithin 26 weeks 80%\nPercentage of managers 90% 84% 98% Greater than Target\nand supervisors or equal to achieved\ntrained in OSH and IM 80%\nresponsibilities\nFigure 24 – OSH performance measures\nLTI/D Incidence Rate\nThe incidence rate has decreased and the target rate was achieved for the third consecutive year.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Workplace Health and Safety Performance Measures\n2019-20 2020-21 2021-22\nMeasures Actual Actual Actual Targets Comments\nNumber of fatalities 0 0 0 0 Target\nachieved\nLost time injury and 1.2 0.8 1.60 1.32 Target not\ndisease incidence rate (0 or 10% achieved\nreduction in\nseverity rate)\nLost time injury and 33% 0% 0% 15 Target\ndisease severity rate (0 or 10% achieved\nreduction in\nseverity rate)\nPercentage of injured 75% 67% 100% NA Target\nworkers returned to work achieved\nwithin 13 weeks\nPercentage of injured 100% 67% 100% Greater than or Target\nworkers returned to work equal to 80% achieved\nwithin 26 weeks\nPercentage of managers 84% 98% 100% Greater than or Target\nand supervisors equal to 80% achieved\ntrained in WHS and IM\nresponsibilities\nFigure 24 – WHS performance measures\nLTI/D Incidence Rate\nThe incidence rate increased this year and the target rate was not achieved.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- [Page 13]\nv\nORGANISATIONAL STRUCTURE\nMinister for Sport and Recreation\nAudit, Finance and ICT\nVenuesWest Board\nCommittee\nChief Executive Officer\nChief Operating Director\nOfficer Business Support\nVenue Management Services\nPeople and\nCulture\nSafety and Risk\nInformation\nCommunications\nTechnology\nHBF Park Commercial Venues\nEvent Delivery Business Development Customer Service\nVenue Operations Bookings Health and Fitness\nAdministration Catering Programs\nAquatics and Swim\nSchool\nVenue Delivery\nVenue Operations\nETAROTCERID\nHCNARB\nSafety and Risk\nCommittee\nManager Director Director Chief Financial Director\nGovernance and Strategy and Portfolio Major Projects Officer\nExecutive Partnerships Management\nServices\nFacilities Executive Services Marketing Major Projects Finance\nManagement\nPolicy and\nCommunications Capital Works\nMinisterial Liaison\nPlanning, Research\nInternal Audit\nand Reporting\n  Source: `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)`\n\n### Strategic Priorities\n\n- Overview Performance\n1\nReport\nChair’s overview 2 16\nChief Executive’s report 4\nOur Vision, Purpose and 17\nVenuesWest highlights 2020-2021 6\nStrategic Objectives\nOur venues 7\nKey priorities 17\nVenuesWest Way 17\nHow our performance is measured 18\n2.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Overview Performance\n1\nReport\nChair’s overview 2 17\nChief Executive’s report 4\nOur Vision, Purpose and 18\nVenuesWest highlights 2021-2022 6\nStrategic Objectives\nOur venues 7\nKey priorities 18\nVenuesWest Way 18\nHow our performance is measured 19\n2.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- OVERVIEW\n2 REPORT\n19\nChair’s overview 3\nOur vision, purpose and 20\nChief Executive’s report 5 strategic objectives\nVenuesWest highlights 2022–23 7 Key priorities 20\nOur venues 8 VenuesWest Way 21\nHow our performance is measured 21\nFinancial performance 22\n2.\n  Source: `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)`\n- [Page 3]\nC O N T E N T S\nStatement of Compliance 1\n1 | O V E R V I E W 3 | P E R F O R M A N C E\n2\nR E P O R T\nChair of the Board’s overview 3 21\nChief Executive’s report 5\nOur vision, purpose, and 22\nVenuesWest highlights 2023–24 7 strategic objectives\nOur venues 9 Key priorities 22\nVenuesWest Way 23\n2 | G O V E R N A N C E How our performance is measured 23\n11\nFinancial performance 24\nOrganisational structure 12\nKey Performance Indicators 25\nBoard 13\nPerformance scorecard 26\nExecutive team 16\nPerformance against our 27\nPerformance Management Framework 18 strategic objectives\nShared responsibilities with 19 Significant issues impacting 39\nother agencies the agency\nPartnerships 19\n4 | F I N A N C I A L A N D\nK E Y P E R F O R M A N C E\nI N D I C A T O R S\n41\nTABLE OF FIGURES Key Performance Indicators 42\nIndependent Auditor’s report 46\n1.\n  Source: `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)`\n- COO\nAligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.\n  Source: `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)`\n- Not required\nAligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.\n  Source: `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)`\n- Aligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.\n  Source: `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)`\n- Consultant\nExecutive Sponsor:\nDirector Business Support\nServices / COO\nAligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.\n  Source: `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)`\n- Services / Director Office of the\nCEO\nAligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.\n  Source: `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)`\n- Director Strategy & Partnerships\nAligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.\n  Source: `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)`\n\n## KPIs, Targets, and Where They Are At\n\n- Target Actual\nEffectiveness Indicators 2020-21 2020-21 Variance Achieved\nKPI 1\nPercentage of targeted sports where venues meet 89% 89% 0% Y\ninternational competition standards\nKPI 2\n90% 92% 2% Y\nHigh performance sport user satisfaction\nKPI 3\n3.2 million 4.2 million 1 million Y\nLevel of patronage\nKPI 4\n90% 92% 2% Y\nCustomer satisfaction\nEfficiency Indicators\nKPI 51\nThe subsidy that VenuesWest provides to high 75%2 61%3 -14% N\nperformance sport training and competition\nKPI 6\n68% 68% 0% Y\nCommercial expense ratio\nNotes:\n1 The subsidy that VenuesWest provides to high performance sport is derived from the consideration of user fees/charges and\nState Government appropriation for high performance sport against the total cost of delivering high performance training and\ncompetition facilities.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- 2021-22 2021-22\nEffectiveness Indicators Target Actual Variance Achieved\nKPI 1\n89% 94% 5% Y\nPercentage of targeted sports where venues meet\ninternational standards\nKPI 2\n90% 98% 8% Y\nHigh performance user satisfaction\nKPI 3\n4,534,242 4,587,738 53,496 Y\nLevel of patronage\nKPI 4\n90% 93% 3% Y\nCustomer satisfaction\nEfficiency Indicators\nKPI 5 1\n60% 59% (1%) N\nThe subsidy that VenuesWest provides to high\nperformance sport and training and competition\nKPI 6 2\n82% 80% (2%) N\nCommercial expense ratio\nNotes:\n1 The subsidy that VenuesWest provides to high performance sport is derived from the consideration of user fees/charges and\nState Government appropriation for high performance sport against the total cost of delivering high performance training and\ncompetition facilities.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- Workplace Health and Safety Performance Measures\n2019-20 2020-21 2021-22\nMeasures Actual Actual Actual Targets Comments\nNumber of fatalities 0 0 0 0 Target\nachieved\nLost time injury and 1.2 0.8 1.60 1.32 Target not\ndisease incidence rate (0 or 10% achieved\nreduction in\nseverity rate)\nLost time injury and 33% 0% 0% 15 Target\ndisease severity rate (0 or 10% achieved\nreduction in\nseverity rate)\nPercentage of injured 75% 67% 100% NA Target\nworkers returned to work achieved\nwithin 13 weeks\nPercentage of injured 100% 67% 100% Greater than or Target\nworkers returned to work equal to 80% achieved\nwithin 26 weeks\nPercentage of managers 84% 98% 100% Greater than or Target\nand supervisors equal to 80% achieved\ntrained in WHS and IM\nresponsibilities\nFigure 24 – WHS performance measures\nLTI/D Incidence Rate\nThe incidence rate increased this year and the target rate was not achieved.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- 2022–23 2022–23\nEffectiveness Indicators Target Actual Variance Achieved\nKPI 1\n89% 100% 11% Y\nPercentage of targeted sports where venues meet international\ncompetition standards\nKPI 2\n90% 85% (5%) N\nHigh performance user satisfaction\nKPI 3\n6,096,335 6,188,813 92,478 Y\nLevel of patronage\nKPI 4\n92% 91% (1%) N\nCustomer satisfaction\nEfficiency Indicators\nKPI 5 1\n67% 64% (3%) N\nThe subsidy that VenuesWest provides to high performance\nsport training and competition\nKPI 6 2\n90% 87% (3%) N\nCommercial expense ratio\nNotes:\n1 The subsidy that VenuesWest provides to high performance sport is derived from\nthe consideration of user fees/charges and state government appropriation for high\nperformance sport against the total cost of delivering high performance training and\ncompetition facilities.\n  Source: `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)`\n- 2023–24 2023–24\nEffectiveness Indicators Target Actual Variance Achieved\nKPI 1 1\n89% 100% 11% Y\nPercentage of targeted sports where venues meet\ninternational standards\nKPI 2\n90% 84% (6%) N\nHigh performance user satisfaction\nKPI 3\n7,000,000 6,308,403 (691,597) N\nLevel of patronage\nKPI 4\n92% 89% (3%) N\nCustomer satisfaction\nEfficiency Indicators\nKPI 5 2\n62% 64% 2% Y\nThe subsidy that VenuesWest provides to high performance\nsport training and competition\nKPI 6 3\n87% 91% 4% Y\nCommercial expense ratio\nNotes:\n1 The percentage of world class training and competition\nvenues is measured as the percentage of targeted sports\nwhere venues meet international competition standards.\n  Source: `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)`\n- WORKPLACE HEALTH AND SAFETY PERFORMANCE MEASURES\n2021-22 2022–23 2023–24\nMeasures Actual Actual Actual Targets Comments\nNumber of fatalities 0 0 0 0 Target Achieved\nLost time injury and disease 1.2 1.6 2.3 1.08 Not achieved\nincidence rate (10% improvement\non previous\nthree years)\nLost time injury and disease 0 0 0 0 Target Achieved\nseverity rate\nPercentage of injured workers 100% 100% 100% N/A Target Achieved\nreturned to work within 13\nweeks\nPercentage of injured workers 100% 100% 100% Greater than or Target Achieved\nreturned to work within 26 equal to 80%\nweeks\nPercentage of managers and 100% 93% 98% Greater than or Target Achieved\nsupervisors trained in work equal to 80%\nhealth and safety and injury\nmanagement responsibilities\nFigure 25 – WHS performance measures\nV E N U E S W E S T A N N U A L R E P O R T 2 0 2 3 – 2 4 9 6\n  Source: `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)`\n- 2024–25 2024–25\nEffectiveness indicators Target Actual Variance Achieved\nKPI 1\n94% 94% 0% Y\nPercentage of targeted sports where venues meet\ninternational standards\nKPI 2\n90% 80% -10% N\nHigh performance user satisfaction\nKPI 3\n6,500,000 6,240,679 -259,321 N\nLevel of patronage\nKPI 4\n92% 89% -3% N\nCustomer satisfaction\nEfficiency indicators\nKPI 5 1\n60% 66% 6% Y\nThe subsidy that VenuesWest provides to high\nperformance sport training and competition\nKPI 6 2\n84% 88% 4% Y\nCommercial expense ratio\nNotes:\n1 The subsidy that VenuesWest provides to high performance sport is derived from the consideration of user fees/charges and State Government\nappropriation for high performance sport against the total cost of delivering high performance training and competition facilities.\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- As revenues have remained relatively static, the commercial expense ratio has decreased from 91% in\n2023-24 to 88% in 2024-25, still 4% above target noting that the prior year result was the highest achieved since\n2018-19.\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- W O R K P L A C E H E A LT H A N D S A F E T Y P E R F O R M A N C E M E A S U R E S\n2022-23 2023-24 2024-25\nMeasures Actual Actual Actual Targets Comments\nNumber of fatalities 0 0 0 0 Target\nAchieved\nLost time injury and disease 1.6 2.3 1.54 1.42 Not achieved\nincidence rate (10% improvement on\nprevious three years)\nLost time injury and disease 0 0 50 0 Not Achieved\nseverity rate 1\nPercentage of injured workers 100% 100% 71% N/A N/A\nreturned to work within 13 weeks\nPercentage of injured workers 100% 100% 84% Greater than or equal Target\nreturned to work within 26 weeks to 80% Achieved\nPercentage of managers and 93% 98% 100% Greater than or equal Target\nsupervisors trained in work to 80% Achieved\nhealth and safety and injury\nmanagement responsibilities\nNotes\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- [pages 96,97,98]\nsupervisors equal to 80% achieved\ntrained in WHS and IM\nresponsibilities\nFigure 24 – WHS performance measures\nLTI/D Incidence Rate\nThe incidence rate increased this year and the target rate was not achieved.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- Exceptional customer experiences Target Actual Variance Achieved\nPatron numbers 3,185,566 4,190,188 1,004,622 Y\nCustomer satisfaction (%)\nHigh performance sport 90% 92% 2% Y\nCommercial / Community 90% 92% 2% Y\nDigital adoption Baseline 75% - -\n2.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- For 2020-21, the original target of 75% is based on a total cost of service which includes\ndepreciation and is not therefore directly comparable to the 2020-21 actual measure of 61% which\nexcludes depreciation from the total cost of service.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Occupational Safety and Health Performance Measures\nResults Results Results\nExpenditure 2018-19 2019-20 2020-21 Targets Comments\nNumber of fatalities 0 0 0 0 Target\nachieved\nLost time injury and 2.4 1.2 0.8 0 or 10% Target\ndisease incidence rate reduction in achieved\n(LTI/D) incidence rate\nLost time injury and 17% 33% 0% 0 or 10% Target\ndisease severity rate reduction in achieved\nseverity rate\nPercentage of injured 50% 75% 67% N/A\nworkers returned to work\nwithin 13 weeks\nPercentage of injured 67% 100% 67% Greater than Target not\nworkers returned to work or equal to achieved\nwithin 26 weeks 80%\nPercentage of managers 90% 84% 98% Greater than Target\nand supervisors or equal to achieved\ntrained in OSH and IM 80%\nresponsibilities\nFigure 24 – OSH performance measures\nLTI/D Incidence Rate\nThe incidence rate has decreased and the target rate was achieved for the third consecutive year.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Exceptional customer experiences Target Actual Variance Achieved\nPatron numbers 4,534,242 4,587,738 53,496 Y\nCustomer satisfaction (%)\nHigh performance sport 90% 98% 8% Y\nCommercial / Community 90% 93% 3% Y\nDigital adoption (%) 90% 69% (21%) N\n2.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $000 | [Page 25]\nFINANCIAL PERFORMANCE\n2022–23 2022–23\nTarget Actual Variance\nFinancial targets ($000) ($000) ($000) Comments\nTotal cost of services 258,251 308,993 (50,742) More events hosted in a post COVID-19\nenvironment plus additional concerts and\nsports finals\nSelf-earned revenue 165,566 202,659 37,093 More events hosted in a post COVID-19\nenvironment plus additional concerts and\nsports finals\nNet cost of services 92,685 106,334 (13,649) Higher co | `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)` |\n| $000 | [Page 27]\nF I N A N C I A L P E R F O R M A N C E\n2023–24 2023–24\nTarget Actual Variance\nFinancial target ($000) ($000) ($000) Comments\nTotal cost of services 299,028 324,304 (25,276) Greater number of events hosted, particularly\nat key venues\nSelf-earned revenue 193,742 221,789 28,047 Greater number of events hosted, particularly\nat key venues\nNet cost of services 105,286 102,515 2,771 Higher cost of services offset by increased\nrevenues\nTotal e | `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)` |\n| $000 | [Page 29]\n3 \\| P E R F O R M A N C E R E P O R T\nF I N A N C I A L P E R F O R M A N C E\n2024–25 2024–25\nTarget Actual Variance\nFinancial target ($000) ($000) ($000) Comments\nTotal cost of services 313,986 341,726 -27,740 Greater number of events hosted,\nparticularly at key venues\nSelf-earned revenue 196,281 221,608 25,327 Greater number of events hosted,\nparticularly at key venues\nNet cost of services 117,705 120,118 -2,413 Loss on disposal of as | `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)` |\n| $000 | [Page 48]\nStatement of Comprehensive Income\nFor the year ended 30 June 2021\n2021 2020\nNotes\n($000) ($000)\nCOST OF SERVICES\nExpenses\nEmployee benefits expense 3.1(a) 48,151 50,779\nSupplies and services 3.2 47,873 55,394\nDepreciation and amortisation expense 5.1.1 74,471 73,735\nFinance costs 7.2 18,051 27,299\nAccommodation expenses 3.3 13,083 12,885\nLosses on disposal of non-current assets 4.5 95 8\nCost of sales 4.3 14,541 16,633\nOther expenses 3.4 | `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)` |\n| $000 | [Page 54]\n2.2 Schedule of income and expenses by service\nFor the year ended 30 June 2021\nProvision of Venues and\nDeliver Training and Precincts Delivering\nCompetition Facilities Quality Sport and\nfor High Performance Entertainment\nSport Experiences Total\n2021 2020 2021 2020 2021 2020\n($000) ($000) ($000) ($000) ($000) ($000)\nCOST OF SERVICES\nExpenses\nEmployee benefits expense 26,533 27,987 21,618 22,792 48,151 50,779\nSupplies and services 26,304 | `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)` |\n| $000 | [Page 50]\nStatement of Comprehensive Income\nFor the year ended 30 June 2022\n2022 2021\nNotes ($000) ($000)\nRestated*\nCost of services\nExpenses\nEmployee benefits expense 3.1(a) 60,034 48,151\nSupplies and services 3.2 52,954 47,873\nDepreciation and amortisation expense * 5.1.1 78,170 76,993\nFinance costs 7.2 18,339 18,051\nAccommodation expenses 3.3 12,601 13,083\nLosses on disposal of non-current assets 4.5 69 95\nCost of goods and services sold 4.3 2 | `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)` |\n| $000 | [Page 56]\n2.2 Schedule of income and expenses by service\nFor the year ended 30 June 2022\nProvision of Venues and\nDeliver Training and Precincts Delivering\nCompetition Facilities Quality Sport and\nfor High Performance Entertainment\nSport Experiences Total\n2022 2021 2022 2021 2022 2021\n($000) ($000) ($000) ($000) ($000) ($000)\nRestated* Restated* Restated*\nCost of services\nExpenses\nEmployee benefits expense 35,450 26,533 24,584 21,618 60,034 48,151 | `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)` |\n| $000 | [Page 52]\nSTATEMENT OF COMPREHENSIVE INCOME\nFor the year ended 30 June 2023\nNotes 2023 2022\n($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 3.1(a) 74,785 60,034\nSupplies and services 3.2 82,680 52,954\nDepreciation and amortisation expense 5.1.1 76,728 78,170\nFinance costs 7.2 26,195 18,339\nAccommodation expenses 3.3 14,492 12,601\nLosses on disposal of non-current assets 4.5 282 69\nCost of goods and services sold 4.3 32,530 22,88 | `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)` |\n| $000 | [Page 58]\n2.2 Schedule of income and expenses by service\nFor the year ended 30 June 2023\nProvision of venues and\nDeliver training and precincts delivering quality\ncompetition facilities for sport and entertainment\nhigh performance sport experiences Total\n2023 2022 2023 2022 2023 2022\n($000) ($000) ($000) ($000) ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 42,755 35,450 32,030 24,584 74,785 60,034\nGrants and subsidies expense | `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)` |\n| $000 | [Page 56]\nSTATEMENT OF COMPREHENSIVE INCOME\nFor the year ended 30 June 2024\n2024 2023\nNotes ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 3.1(a) 77,567 74,785\nSupplies and services 3.2 81,698 82,680\nDepreciation and amortisation expense 5.1.1 81,753 76,728\nFinance costs 7.2 28,889 26,195\nAccommodation expenses 3.3 19,678 14,492\nLosses on disposal of non-current assets 4.5 4 282\nCost of goods and services sold 4.3 32,566 32,530 | `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)` |\n| $000 | 2.2 Schedule of income and expenses by service\nFor the year ended 30 June 2024\nDeliver Training and Provision of Venues and\nCompetition Facilities for Precincts Delivering Quality\nHigh Performance Sport and Entertainment\nSport Experiences Total\n2024 2023 2024 2023 2024 2023\n($000) ($000) ($000) ($000) ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 44,561 42,755 33,006 32,030 77,567 74,785\nSupplies and services 48,378 52,585 33, | `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)` |\n| $000 | [Page 74]\nS TAT E M E N T O F C O M P R E H E N S I V E I N C O M E\nFor the year ended 30 June 2025\n2025 2024\nNotes ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 3.1(a) 88,702 77,567\nSupplies and services 3.2 73,882 81,698\nDepreciation and amortisation expense 5.1.1 88,797 81,753\nFinance costs 7.2 27,224 28,889\nAccommodation expenses 3.3 20,339 19,678\nLosses on disposal of non-current assets 4.5 4,631 4\nCost of goods and servi | `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)` |\n| $000 | [Page 80]\n2.2 Schedule of income and expenses by service\nFor the year ended 30 June 2025\nProvision of Venues and\nPrecincts Delivering\nDeliver Training and Quality Sport and\nCompetition Facilities for Entertainment\nHigh Performance Sport Experiences Total\n2025 2024 2025 2024 2025 2024\n($000) ($000) ($000) ($000) ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 49,049 44,561 39,653 33,006 88,702 77,567\nSupplies and services 40,186 | `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)` |\n| $000 | Target Actual\n2020-21 2020-21 Variance\nFinancial Targets ($000) ($000) ($000) Comments\nTotal cost of services 212,108 218,052 (5,944) Additional venue management\nexpenditure and higher depreciation\ncosts\nSelf-earned revenue 94,915 97,321 2,406 Impact of COVID-19 not as severe as\nestimated\nNet cost of services 117,193 120,731 (3,538) Higher total cost of services offset by\nincreased revenues\nTotal equity 1,785,528 1,801,651 16,123 Impact of deprec | `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)` |\n| $000, $4.798 million | [Page 52]\nSummary of Consolidated Account Appropriations\nFor the year ended 30 June 2021\n2021 2021 2021 2021 2021\nBudget Supplementary Revised Actual Variance\nEstimate Funding Budget\n($000) ($000) ($000) ($000) ($000)\nDelivery of Services\nItem 80 Net amount 120,183 (7,730) 112,453 112,453 -\nappropriated to deliver\nservices (1)\nCapital\nItem 139 Capital 17,924 7,829 25,753 25,753 -\nappropriations (2)\nPayments\nGRAND TOTAL 138,107 99 138,206 138,206 | `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)` |\n| $000 | [Page 81]\n9.7 Remuneration of auditors\nRemuneration paid to the Auditor General in respect of the audit for the current financial year is as follows:\n2021 2020\n($000) ($000)\nAuditing the accounts, financial statements, 89 91\ncontrols, and key performance indicators\n9.8 Equity\n2021 2020\n($000) ($000)\nContributed equity\nBalance at the start of the period 1,597,350 1,583,565\nContribution by owners\nCapital appropriation 25,753 13,520\nTransfer of net | `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)` |\n| $000 | 2021-22 2021-22\nTarget Actual Variance\nFinancial Targets ($000) ($000) ($000) Comments\nTotal cost of services 225,302 246,906 (21,604) More events hosted due to COVID-19\nrestrictions easing combined with\nhigher depreciation costs\nSelf-earned revenue 122,358 132,626 10,268 Impact of COVID-19 not as severe as\nestimated\nNet cost of services 102,944 114,280 (11,336) Higher cost of services partially offset\nby increased revenues\nTotal equity 1,832,640 | `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)` |\n| $6 million, $1 million, 6 million, 1 million | State Government appropriation covered a further 24%,\na $6 million increase on budget and a $1 million increase on 2020-21, driven by the requirement to seek\nadditional funds from the state to cover operating costs during COVID-19 impacted periods. | `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)` |\n| 3.2 million, 4.2 million, 1 million, 75%, 61% | Target Actual\nEffectiveness Indicators 2020-21 2020-21 Variance Achieved\nKPI 1\nPercentage of targeted sports where venues meet 89% 89% 0% Y\ninternational competition standards\nKPI 2\n90% 92% 2% Y\nHigh performance sport user satisfaction\nKPI 3\n3.2 million 4.2 million 1 million Y\nLevel of patronage\nKPI 4\n90% 92% 2% Y\nCustomer satisfaction\nEfficiency Indicators\nKPI 51\nThe subsidy that VenuesWest provides to high 75%2 61%3 -14% N\nperformance sport tra | `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)` |\n\n## Key Achievements\n\n- [Page 91]\nAs at 30 June 2022:\n• $27 million was committed against the full year budget\n• $19.1 million was spent against the full year budget\n• 96 projects were completed\n• 52 projects are in progress\n• 40 projects are in scoping, design, procurement and planning phases, ready to be commenced as\ncarryover projects\nPricing policies and services provided\nVenuesWest charges for goods and services rendered on a full or partial cost recovery basis.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- [Page 3]\nC O N T E N T S\nStatement of Compliance 1\n1 | O V E R V I E W 2 4 | F I N A N C I A L A N D\nK E Y P E R F O R M A N C E I N D I C AT O R S 57\nChair of the Board’s overview 3\nChief Executive’s overview 5 Key Performance Indicators 58\nVenuesWest highlights 2024–25 7 Independent Auditor’s report 63\nOur venues 9 Financial statements 70\n2 | G O V E R N A N C E 13 5 | DISCLOSURES AND COMPLIANCE 117\nOrganisational structure 14 Ministerial directives 118\nBoard 15 Other financial disclosures 118\nExecutive team 18 Governance disclosures 120\nPerformance Management Framework 21 Other legal requirements 121\nShared responsibilities with other agencies 22\n3 | P E R F O R M A N C E R E P O R T 23\nOur vision, purpose, and strategic objectives 24\nVenuesWest Way 25\nHow our performance is measured 25\nFinancial performance 26\nKey Performance Indicators 27\nPerformance scorecard 28\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- In comparison, we\ncommitted $15.4 million and spent $12.2 million in 2019-20;\n• $10.1 million was committed at Optus Stadium for the new rooftop walk, security civil works to\nmitigate hostile vehicle attacks and remediation of the broader precinct footprint;\n• $1 million of the $6.7 million allocated to state recovery projects was committed, noting that\nsome work has been put on hold pending the outcomes from the 2023 FIFA Women’s World Cup\npreparation, with the remainder expected to be committed in the 2021-22 financial year;\n• 119 projects were completed;\n• 46 projects are in progress; and\n• 47 projects are in scoping, design and planning phases, ready to be commenced as carryover\nprojects.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Highlights this year included announcements of:\n• New community partners: Football Futures and A Stitch in Time\n• VenuesLive being appointed as the caterer for HBF Park\n• Perth being selected as a host city for the Men’s Rugby World Cup 2027\n• Eight new brand ambassadors for 2024-26\n• Funding and the launch of Stage 2 at the Sam Kerr Football Centre\n• The new Perth Bears NRL team to play at HBF Park\n• Completion of the northern pitch at the new National Hockey Centre\n• The Australian-exclusive AC Milan v Perth Glory match, scheduled for July at HBF Park\n• Perth Lynx naming Perth HPC as their home for the 2025-26 season\n• Launch of upgraded changeroom facilities at WA Rugby Centre\n• Launch of the inaugural HoopsFest at Perth HPC, RAC Arena, and\nBendat Basketball Centre\nSocial media and engagement\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- Overview Performance\n1\nReport\nChair’s overview 2 16\nChief Executive’s report 4\nOur Vision, Purpose and 17\nVenuesWest highlights 2020-2021 6\nStrategic Objectives\nOur venues 7\nKey priorities 17\nVenuesWest Way 17\nHow our performance is measured 18\n2.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- High performance hours by venue\nVenue Target Total Variance\nBendat Basketball Centre 1,092 1,435 343\nChampion Lakes Regatta Centre 107 134 27\nGold Netball Centre 660 336 (324)\nHBF Arena 2,944 27 (2,917)\nHBF Park 168 317 149\nHBF Stadium 16,259 10,124 (6,135)\nOptus Stadium 252 450 198\nPerth Motorplex 0 0 0\nRAC Arena 48 256 208\nSpeedDome 519 62 (457)\nWA Athletics Stadium 1,948 422 (1,526)\nWAIS High Performance Service Centre 8,012 58,202 50,190\nVenuesWest Total 32,009 71,765 39,756\nFigure 10 – High performance hours at our venues\nRatio of funding per high performance training and competition hour\n$752\n2020/21 $344\n$136\n: VenuesWest subsidy\n$2,983\n2019/20 $828 : Government appropriation\n$773\n: High performance sport\n$3,104 user fees\n2018/19 $446\nNote:\n$1,144 Derived from the average cost of providing training\nand competition facilities per hour is calculated\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- As at 30 June 2021:\n• $24 million was committed against the full year budget which includes $2.7m accelerated works\nfrom the 2021-22 SAM Plan Program and $22 million worth of work completed and spent.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Overview Performance\n1\nReport\nChair’s overview 2 17\nChief Executive’s report 4\nOur Vision, Purpose and 18\nVenuesWest highlights 2021-2022 6\nStrategic Objectives\nOur venues 7\nKey priorities 18\nVenuesWest Way 18\nHow our performance is measured 19\n2.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- [Page 9]\nVenuesWest highlights 2021-22\n4.59\nM\nPATRONS\nACROSS OUR\n13 VENUES\n1.85 27\nB M\nCOMBINED INVESTED BACK\nASSET VALUE INTO OUR VENUES\nLAUNCH OF OUR\nINNOVATE\nATHLETES FUTURE WORLD\n78 RECONCILIATION\nREPRESENTED CLASS EVENTS\nACTION PLAN\nWESTERN AUSTRALIA SECURED\nAT THE AT OUR VENUES\nTOKYO OLYMPIC AND\nPARALYMPIC GAMES 2022 Suncorp Super League Netball\n2022 ICON Perth’s International\nFestival of Football\nAFL GRAND FINAL\n60%\n2022 ICC Men’s T20 World Cup\nHOSTED AT OPTUS STADIUM with\n61 118 2023 FIFA Women’s World Cup\n,\nSUBSIDY PROVIDED TO SUPPORT\nHIGH PERFORMANCE SPORT\nTRAINING AND COMPETITION FANS IN ATTENDANCE\n93%\n98%\nCUSTOMER\nOPENING OF THE SATISFACTION\nFULLY ACCESSIBLE\nHIGH PERFORMANCE USER OPTUS STADIUM\nSATISFACTION ROOFTOP ATTRACTION\nOUR CULTURE\nACHIEVED A\nMAJOR VENUE 3.85\nUPGRADES\nAT HBF PARK OPTUS STADIUM\nFOR THE FIFA WOMEN’S VOTED\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- Committee membership:\nSafety and Risk Committee\nProfessor Paul Johnson\nBoard member\nTerm: 1 July 2015 – 30 June 2023 (term completed on 31 December 2021)\nProfessor Johnson is currently Warden of the Forrest Research\nFoundation and previously served as Vice-Chancellor of the University\nof Western Australia and La Trobe University and Deputy Director of the\nLondon School of Economics.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- OVERVIEW\n2 REPORT\n19\nChair’s overview 3\nOur vision, purpose and 20\nChief Executive’s report 5 strategic objectives\nVenuesWest highlights 2022–23 7 Key priorities 20\nOur venues 8 VenuesWest Way 21\nHow our performance is measured 21\nFinancial performance 22\n2.\n  Source: `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)`\n- Support of high performance sport and its evolution in WA Target Actual Variance Achieved\nHigh performance training and competition hours 24,536 21,382 (3,154) N\nSubsidy delivered to high performance sport1 67% 64% (3%) N\nHigh performance sport user satisfaction 90% 85% (5%) N\nNumber of high performance competitions hosted\nNational 67 109 42 Y\nInternational 24 24 0 Y\nNumber of targeted sports supported 18 18 0 Y\n2.\n  Source: `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)`\n\n## Key Issues, Risks, and Recommendations\n\n- [pages 16,17,18,19,20]\nportunities Challenges / Risks\n· Recruit and develop talent in the WA sport and entertainment industry · Casual staff shortages and retention of permanent staff\nis a global issue.\n· Post pandemic environment provides access to new people/skills\n· Difficulties attracting skilled migrant workers\nStrategic Initiatives Measures\n5.1.\n  Source: `strategies/venueswest-strategic-plan-2022-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2022-27-.pdf?sfvrsn=dda3fc90_3)`\n- Committee membership:\nFinance, Audit and Risk Management Committee and Safety and Risk Committee (Chair)\nA N N U A L R E P O R T 2 0 2 1 - 2 2 1 0\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- [Page 13]\nv\nORGANISATIONAL STRUCTURE\nMinister for Sport and Recreation\nAudit, Finance and ICT\nVenuesWest Board\nCommittee\nChief Executive Officer\nChief Operating Director\nOfficer Business Support\nVenue Management Services\nPeople and\nCulture\nSafety and Risk\nInformation\nCommunications\nTechnology\nHBF Park Commercial Venues\nEvent Delivery Business Development Customer Service\nVenue Operations Bookings Health and Fitness\nAdministration Catering Programs\nAquatics and Swim\nSchool\nVenue Delivery\nVenue Operations\nETAROTCERID\nHCNARB\nSafety and Risk\nCommittee\nManager Director Director Chief Financial Director\nGovernance and Strategy and Portfolio Major Projects Officer\nExecutive Partnerships Management\nServices\nFacilities Executive Services Marketing Major Projects Finance\nManagement\nPolicy and\nCommunications Capital Works\nMinisterial Liaison\nPlanning, Research\nInternal Audit\nand Reporting\n  Source: `annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)`\n- [Page 15]\nv\nO R G A N I S AT I O N A L S T R U C T U R E\nMinister for Sport and Recreation\nAudit, Finance, and ICT\nVenuesWest Board\nCommittee\nChief Executive Officer\nDirector\nBusiness Support\nServices\nPeople and\nCulture\nSafety and Risk\nInformation\nCommunications\nTechnology\nETAROTCERID\nHCNARB\nSafety and Risk\nCommittee\nChief Operating Director Director Director Director Chief Financial\nOfficer Office of the CEO Strategy and Portfolio Major Projects Officer\nVenue Management Partnerships Management\nContracts and HBF Park Policy Capital Works Major Projects Finance\nProcurement\nFacilities\nVenue Operations Ministerial Liaison Communications\nManagement\nVenue Services Audit Function Strategic Projects\nPlanning, Research\nSports and Events Governance\nand Reporting\nMarketing\nFigure 3 – Organisational structure\nV E N U E S W E S T A N N U A L R E P O R T 2 0 2 3 – 2 4 1 2\n  Source: `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)`\n- Committee membership:\nAudit, Finance, and ICT Committee (to May 2024)\nSafety and Risk Committee (from June 2024)\nGuy Houston | Board member\nTerm: 26 October 2021 – 31 December 2023\nMr Houston brings over 36 years’ experience in communications, politics, and\ngovernment affairs in both the public and corporate sectors.\n  Source: `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)`\n- There were $23.9 million carryover commitments from prior years and\nan additional $2.1 million in state budget approvals during the year of:\n• $1.6 million for concrete and expansion gap replacements at RAC Arena; and\n• $0.5 million for HBF Park food and beverage outlet\nThe year was framed by continued challenges with material and labour shortages and shipping disruptions causing\nlengthy delays for some projects.\n  Source: `annual-reports/2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7)`\n- [Page 17]\nO R G A N I S A T I O N A L S T R U C T U R E\nMinister for Sport and Recreation\nAudit, Finance, and ICT\nVenuesWest Board\nCommittee\nChief Executive Officer\nDirector\nBusiness Support\nServices\nPeople and\nCulture\nSafety and Risk\nInformation\nCommunications\nTechnology\nChange\nManagement\nETAROTCERID\nHCNARB\n2 | G O V E R N A N C E\nSafety and Risk\nCommittee\nChief Operating Director Director Director Director Chief Financial\nOfficer Office of the CEO Strategy and Portfolio Major Projects Officer\nVenue Management Partnerships Management\nExecutive Contracts and\nHBF Park Capital Works Major Projects Finance\nServices Procurement\nPolicy and\nVenue Facilities\nMinisterial Communications\nOperations Management\nLiaison\nMinor Works and\nVenue Services Internal Audit Strategic Projects\nAssets\nSports and Planning, Research\nEvents and Reporting\nMarketing\nFigure 4 – Organisational structure\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- [pages 17,18,19]\necutive Officer\nDirector\nBusiness Support\nServices\nPeople and\nCulture\nSafety and Risk\nInformation\nCommunications\nTechnology\nChange\nManagement\nETAROTCERID\nHCNARB\n2 | G O V E R N A N C E\nSafety and Risk\nCommittee\nChief Operating Director Director Director Director Chief Financial\nOfficer Office of the CEO Strategy and Portfolio Major Projects Officer\nVenue Management Partnerships Management\nExecutive Contracts and\nHBF Park Capital Works Major Projects Finance\nServices Procurement\nPolicy and\nVenue Facilities\nMinisterial Communications\nOperations Management\nLiaison\nMinor Works and\nVenue Services Internal Audit Strategic Projects\nAssets\nSports and Planning, Research\nEvents and Reporting\nMarketing\nFigure 4 – Organisational structure\nV E N U E S W E S T | A N N U A L R E P O R T 2 0 2 4 – 2 5 1 4\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- Committee membership:\nAudit, Finance, and ICT Committee (to May 2024)\nSafety and Risk Committee (from June 2024)\nV E N U E S W E S T | A N N U A L R E P O R T 2 0 2 4 – 2 5 1 6\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- [Page 2]\nCONTENTS\nINTRODUCTION 2\nABOUT VENUESWEST 2\nOUR VISION AND PURPOSE 2\nOUR VENUES 3\nSTRATEGIC OBJECTIVES 3\nENABLING LEGISLATION 3\nBOARD STRUCTURE 3\nBOARD COMMITTEES 4\nAUDIT, FINANCE AND GOVERNANCE COMMITTEE 4\nSAFETY, RISK AND ICT COMMITTEE 4\nORGANISATIONAL STRUCTURE 5\nCORPORATE STRUCTURE AND FUNCTIONS 5\nDECISION MAKING FUNCTIONS 6\nPUBLIC PARTICIPATION 6\nCONSULTATION WITH STAKEHOLDERS 6\nRESEARCH 6\nDOCUMENTS HELD BY VENUESWEST 7\nVIEWING PUBLICATIONS 7\nACCESSING INFORMATION THAT IS NOT PUBLICLY AVAILABLE 7\nFREEDOM OF INFORMATION APPLICATIONS 7\nHOW TO LODGE AN APPLICATION 7\nFEES AND CHARGES 8\nACKNOWLEDGEMENT OF YOUR APPLICATION 8\nEXEMPT INFORMATION 8\nNOTICE OF DECISION 8\nINTERNAL REVIEW 9\nEXTERNAL REVIEW 9\nAMENDMENT TO PERSONAL INFORMATION 10\nCONTACT DETAILS – VENUESWEST FOI MATTERS 10\nFURTHER INFORMATION 10\n  Source: `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e54.pdf?sfvrsn=25d5f14a_3)`\n- Committee membership: Finance, Audit and Risk Management Committee\nMrs Susan Hunt\nBoard member\nTerm: 1 September 2016 – 31 August 2021\nMrs Hunt is the Chief Executive Officer of Lotterywest and Healthway\nand was previously Chief Executive Officer of Perth Zoo for 13 years.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n- Committee membership:\nFinance, Audit and Risk Management Committee (Chair) and Audit, Finance and ICT Committee (Chair)\nMrs Priya Cooper OAM\nBoard member\nTerm: 1 July 2018 – 31 December 2023\nA Paralympic champion swimmer, Mrs Cooper won the most medals of\nany Australian athlete at the Barcelona Paralympic games in 1992 and was\nhonoured with carrying the flag at the closing ceremony.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- Committee membership:\nFinance, Audit and Risk Management Committee and Audit, Finance and ICT Committee\nMs Michelle Hoad\nBoard member\nTerm: 1 September 2021 – 31 August 2023\nMs Hoad has over 20 years of senior leadership experience in vocational\neducation and training and is experienced in the delivery of services and\nthe implementation of government initiatives.\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- Committee membership: Finance, Audit and Risk Management Committee (Chair)\nProfessor Paul Johnson\nBoard member\nTerm: 1 July 2015 – 30 June 2023\nProfessor Johnson is currently Warden of the Forrest Research Foundation and\npreviously served as Vice-Chancellor of the University of Western Australia and\nLa Trobe University and Deputy Director of the London School of Economics.\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n\n## Corporate Values and Operating Culture\n\n- Any gain or loss following revaluation of the present value of long service leave liabilities is recognised as\nemployee benefits expense.\n(c) Employment on-costs provision 2022 2021\n($000) ($000)\nCarrying amount at the start of the year 306 255\nAdditional provisions recognised 9 51\nCarrying amount at the end of year 315 306\n3.2 Supplies and services\n2022 2021\n($000) ($000)\nLease, rental and hire costs 700 627\nEvent specific costs 6,821 5,798\nConsumables 1,047 1,379\nRepairs and maintenance 1,840 1,652\nMinor equipment 469 523\nContracts for security for events 520 776\nLicences, fees and registration 2,934 2,373\nProfessional services 2,233 2,384\nInsurance 2,716 2,540\nCampaign, promotions and publications 1,168 1,273\nContracts 21,595 18,633\nLabour hire 531 910\nCommunications 2,401 2,156\nOther expenses 7,979 6,849\nTotal supplies and services expenses 52,954 47,873\n5 5\n  Source: `annual-reports/2021-22.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3)`\n- Any gain or loss following revaluation of the present value of long service leave liabilities is recognised as\nemployee benefits expense.\n(c) Employment on-costs provision\n2025 2024\n($000) ($000)\nCarrying amount at the start of the year 319 357\nAdditional provisions recognised/(reversed) 66 (38)\nCarrying amount at the end of year 385 319\n3.2 Supplies and services\n2025 2024\n($000) ($000)\nLease, rental and hire costs 896 852\nEvent specific costs 12,262 23,776\nConsumables 1,880 1,514\nRepairs and maintenance 3,069 3,329\nMinor equipment 1,117 1,416\nContracts for security for events 1,540 2,105\nLicences, fees and registration 3,832 2,601\nProfessional services 3,212 3,480\nInsurance 3,562 3,646\nCampaign, promotions and publications 1,477 1,390\nContracts 30,792 28,543\nLabour hire 1,519 1,221\nCommunications 3,093 2,798\nOther expenses 5,631 5,027\nTotal supplies and services expenses 73,882 81,698\n  Source: `annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)`\n- SUITABLE OFFERING GOOD VALUE HIGH QUALITY TIMELY AND PROFESSIONAL\nn = 552\n• Perth Glory 28% 15% 58% 38% 35% 27% 30% 29% 41% 13% 17% 69%\n• Western Force\nn = 1,087\n• T20 International\n17% 9% 74% 33% 28% 39% 18% 21% 61% 13% 10% 78%\n• BBL Perth Scorchers\n• AFL Western Derby\nn = 857\n19% 11% 70% 30% 29% 42% 13% 22% 65% 17% 11% 72%\n• United Cup\n• Perth Wildcats\n• West Coast Fever\nQ: Rate your level of agreement with the statements: “The venue has a suitable food and beverage offering” ; “The food and beverages represent good value compared to other venues” ; 10\n“The food and beverages were high quality” ; “The food and beverage service was timely and professional” | Satisfied includes responses of ‘agree’ and ‘strongly agree’\n  Source: `other-pdfs/annual-satisfaction-research-summary-2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/research-reporting/annual-satisfaction-research-summary-2022-23.pdf?sfvrsn=99c703fb_3)`\n- SUITABLE OFFERING GOOD VALUE HIGH QUALITY TIMELY AND PROFESSIONAL\nn = 959\n19% 10% 71% 32% 30% 38% 17% 24% 60% 12%10% 78%\n• RNB Fridayz\n• Harry Styles\nn = 4,079\n13% 10% 76% 28% 28% 43% 16% 23% 61% 13% 9% 78%\n• Guns N’ Roses\n• Ed Sheeran\nn = 384\n18% 11% 71% 30% 27% 42% 15% 27% 59% 16% 8% 76%\n• Billie Eilish\n• Tame Impala\n• Michael McIntyre\nQ: Rate your level of agreement with the statements: “The venue has a suitable food and beverage offering” ; “The food and beverages represent good value compared to other venues” ; 11\n“The food and beverages were high quality” ; “The food and beverage service was timely and professional” | Satisfied includes responses of ‘agree’ and ‘strongly agree’\n  Source: `other-pdfs/annual-satisfaction-research-summary-2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/research-reporting/annual-satisfaction-research-summary-2022-23.pdf?sfvrsn=99c703fb_3)`\n- SUITABLE 2021- 2020- GOOD VALUE 2021- 2020- HIGH QUALITY 2021- 2020- TIMELY AND 2021- 2020-\nOFFERING 22 21 22 21 22 21 PROFESSIONAL 22 21\n22% 66% 53% 60% 34% 32% 34% 26% 33% 22% 53% 38% 46% 12% 75% 64% 66%\nn = 1,511\n14% 76% 76% 71% 29% 28% 42% 45% 31% 17% 61% 65% 59% 13% 78% 75% 72%\nn = 5,166\n75% 53% 49% 26% 71% 41% 84% 54%\n19% 70% 30% 28% 42% 13% 63% 17% 74%\nn = 1,241\nMEAN 16% 73% 70% 30% 29% 41% 44% 17% 60% 62% 13% 77% 76%\nn = 7,918\nQ: Rate your level of agreement with the statements: “The venue has a suitable food and beverage offering” ; “The food and beverages represent good value compared to other venues” ; 12\n“The food and beverages were high quality” ; “The food and beverage service was timely and professional” | Satisfied includes responses of ‘agree’ and ‘strongly agree’\n  Source: `other-pdfs/annual-satisfaction-research-summary-2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/research-reporting/annual-satisfaction-research-summary-2022-23.pdf?sfvrsn=99c703fb_3)`\n- OVERALL SATISFIED GOOD VALUE HIGH QUALITY TIMELY AND EFFICIENT\nn = 2,197\n• Rugby SVNS 25% 21% 54% 40% 33% 27% 29% 27% 44% 12% 15% 73%\n• Perth Glory\n• Western Force\nn = 2,473\n• NRL Double Header\n16% 17% 67% 35% 27% 38% 15% 21% 64% 9% 8% 83%\n• Test Match Cricket\n• BBL Perth Scorchers\n• AFL Western Derby\nn = 1,657\n22% 17% 61% 39% 27% 34% 17% 21% 62% 15% 12% 73%\n• United Cup\n• Perth Wildcats\n• West Coast Fever\nQ: Rate your level of agreement with the statements: “Overall, I was satisfied with the catering at the venue” ; “The food and beverages represent good value compared to other venues” ; 10\n“The food and beverages were high quality” ; “The food and beverage service was timely and professional” | Satisfied includes responses of ‘agree’ and ‘strongly agree’\n  Source: `other-pdfs/annual-satisfaction-research-summary-2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/research-reporting/annual-satisfaction-research-summary-2023-24.pdf?sfvrsn=28fc30bc_3)`\n- OVERALL 2022- 2021- GOOD VALUE 2022- 2021- HIGH QUALITY 2022- 2021- TIMELY AND 2022- 2021-\nSATISFIED 23 22 23 22 23 22 EFFICIENT 23 22\n24% 58% 66% 53% 38% 32% 30% 34% 26% 27% 47% 53% 38% 16% 70% 75% 64%\nn = 2,807\n13% 70% 76% 76% 32% 28% 40% 42% 45% 15% 64% 61% 65% 7% 84% 78% 75%\nn = 8,328\n70% 75% 42% 49% 63% 71% 74% 84%\n18% 65% 36% 28% 36% 14% 65% 14% 75%\nn = 2,729\nMEAN 16% 67% 73% 70% 34% 29% 37% 41% 44% 17% 61% 60% 62% 10% 80% 77% 76%\nn = 13,864\nQ: Rate your level of agreement with the statements: “Overall, I was satisfied with the catering at the venue” ; “The food and beverages represent good value compared to other venues” ; 12\n“The food and beverages were high quality” ; “The food and beverage service was timely and professional” | Satisfied includes responses of ‘agree’ and ‘strongly agree’\n  Source: `other-pdfs/annual-satisfaction-research-summary-2023-24.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/research-reporting/annual-satisfaction-research-summary-2023-24.pdf?sfvrsn=28fc30bc_3)`\n- 7.1 (a) Loan Liabilities commitments\n2021 2020\nNotes\n($000) ($000)\nMinimum payment commitments in relation\nto loan liabilities are payable as follows:\nWithin 1 year 26,631 26,946\nLater than 1 year and not later than 5 years 111,282 136,551\nLater than 5 years 457,955 486,650\nMinimum loan liabilities payments 595,868 650,147\nLess future finance charges (241,558) (288,101)\nPresent value of loan liabilities 354,310 362,046\nThe present value of loan liabilities payable\nis as follows:\nWithin 1 year 7,932 7,774\nLater than 1 year and not later than 5 years 41,216 37,394\nLater than 5 years 305,162 316,878\nPresent value of loan liabilities 354,310 362,046\nIncluded in the financial statements as:\nCurrent 7.1 7,932 7,703\nNon-current 7.1 346,378 354,343\nTOTAL 354,310 362,046\nThe value of the loan liability has reduced in 2020 as a result of a favourable change in the Optus Stadium DBFM\n  Source: `annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py <entity>` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2020-21.pdf` - annual-reports - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3\n- `annual-reports/2021-22.pdf` - annual-reports - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3\n- `annual-reports/2022-23.pdf` - annual-reports - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5\n- `annual-reports/2023-24.pdf` - annual-reports - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7\n- `annual-reports/2024-25.pdf` - annual-reports - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3\n- `strategies/hbf-arena-concept-master-plan.pdf` - strategies - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/hbf-arena-concept-master-plan.pdf?sfvrsn=14733d47_1\n- `strategies/high-performance-sport-strategy.pdf` - strategies - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/high-performance-sport-strategy/high-performance-sport-strategy.pdf?sfvrsn=fe0d830b_1\n- `strategies/mt-claremont-precinct-concept-plan.pdf` - strategies - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/mt-claremont-precinct-concept-plan.pdf?sfvrsn=33374952_1\n- `strategies/venueswest-master-planning-framework.pdf` - strategies - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/master-planning-framework/venueswest-master-planning-framework.pdf?sfvrsn=a8815de7_1\n- `strategies/venueswest-strategic-plan-2016-21.pdf` - strategies - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2016-21.pdf?sfvrsn=e4d456fc_3\n- `strategies/venueswest-strategic-plan-summary-2016-21.pdf` - strategies - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-summary-2016-21.pdf?sfvrsn=61cc722c_3\n- `strategies/venueswest-disability-access-and-inclusion-strategy-2021-26.pdf` - strategies - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-disability-access-and-inclusion-strategy-2021-26.pdf?sfvrsn=b108f963_3\n- `strategies/venueswest-strategic-plan-2022-27.pdf` - strategies - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2022-27-.pdf?sfvrsn=dda3fc90_3\n- `pages/about.html` - pages - https://www.venueswest.wa.gov.au/about-us\n- `pages/contact.html` - pages - https://www.venueswest.wa.gov.au/contact\n- `pages/homepage.html` - pages - https://www.venueswest.wa.gov.au/\n- `pages/news-latest.html` - pages - https://www.venueswest.wa.gov.au/latest-news\n- `pages/publications-index.html` - pages - https://www.venueswest.wa.gov.au/about-us/corporate-publications\n- `pages/strategies-index.html` - pages - https://www.venueswest.wa.gov.au/about-us/high-performance-sport-strategy\n- `pages/strategies-index__00.html` - pages - https://www.venueswest.wa.gov.au/about-us/high-performance-sport-strategy\n- `pages/strategies-index__01.html` - pages - https://www.venueswest.wa.gov.au/about-us/reconciliation-action-plan\n- `pages/strategies-index__02.html` - pages - https://www.venueswest.wa.gov.au/about-us/master-planning-framework\n- `pages/strategies-index__03.html` - pages - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/high-performance-sport-strategy/high-performance-sport-strategy.pdf?sfvrsn=fe0d830b_1\n- `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pdf` - other-pdfs - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e54.pdf?sfvrsn=25d5f14a_3\n- `other-pdfs/venueswest-multicultural-plan-2022-25.pdf` - other-pdfs - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-multicultural-plan-2022-25.pdf?sfvrsn=bbd9b5a7_3\n- `other-pdfs/annual-satisfaction-research-summary-2022-23.pdf` - other-pdfs - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/research-reporting/annual-satisfaction-research-summary-2022-23.pdf?sfvrsn=99c703fb_3\n- `other-pdfs/annual-satisfaction-research-summary-2023-24.pdf` - other-pdfs - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/research-reporting/annual-satisfaction-research-summary-2023-24.pdf?sfvrsn=28fc30bc_3\n- `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf` - other-pdfs - https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.",
  "legislation_md": "# VenuesWest - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:41:24.320993+00:00\n**Entity ID**: S-WA-045\n**Jurisdiction**: Western Australia\n**Portfolio**: Sport\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 28\n- Unique legislation references found: 16\n\n| Type | Count |\n|---|---:|\n| Act | 15 |\n| Regulation | 1 |\n\n## Legislation References\n\n### Financial Management Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 29\n**Register search**: https://www.legislation.wa.gov.au/search?query=Financial+Management+Act+2006\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- esponsibilities\nThe Board is responsible for designing, implementing and maintaining controls to ensure that the\nreceipt, expenditure and investment of money, the acquisition and disposal of property and the\nincurring of liabilities are in accordance with the Financial Management Act 2006, the Treasurer’s\nInstructions and other relevant written law.\nAuditor General’s responsibilities\nAs required by the Auditor General Act 2006, my responsibility as an assurance practitioner is to\nexpress an opinion on the suitability of the design of the contr\n  Source: `annual-reports/2020-21.pages.jsonl`\n- fairly represent indicated performance for the year ended 30 June 2021.\nThe Board’s responsibilities for the key performance indicators\nThe Board is responsible for the preparation and fair presentation of the key performance\nindicators in accordance with the Financial Management Act 2006 and the Treasurer’s\nInstructions and for such internal control it determines necessary to enable the preparation of key\nperformance indicators that are free from material misstatement, whether due to fraud or error.\nIn preparing the key performance indicators\n  Source: `annual-reports/2020-21.pages.jsonl`\n- FINANCIAL STATEMENTS\nCertification of financial statements for the reporting period\nended 30 June 2021\nThe accompanying financial statements of the Western Australian Sports Centre Trust (VenuesWest)\nhave been prepared in compliance with the provisions of the Financial Management Act 2006 from\nproper accounts and records to present fairly the financial transactions for the reporting period ended\n30 June 2021 and the financial position as at 30 June 2021.\nAt the date of signing we are not aware of any circumstances which would render the partic\n  Source: `annual-reports/2020-21.pages.jsonl`\n- view’ which does not form part of these financial statements. These annual financial statements\nwere authorised for issue by the Trust on 28 September 2021.\nStatement of compliance\nThese general purpose financial statements are prepared in accordance with:\n1. The Financial Management Act 2006 (FMA)\n2. The Treasurer’s Instructions (the Instructions or TIs)\n3. Australian Accounting Standards (AASs) including applicable interpretations\n4. Where appropriate, those AAS paragraphs applicable for not-for-profit entities have been applied\nThe Financial Ma\n  Source: `annual-reports/2020-21.pages.jsonl`\n- agement Act 2006 (FMA)\n2. The Treasurer’s Instructions (the Instructions or TIs)\n3. Australian Accounting Standards (AASs) including applicable interpretations\n4. Where appropriate, those AAS paragraphs applicable for not-for-profit entities have been applied\nThe Financial Management Act 2006 and the Treasurer’s Instructions take precedence over AASs.\nSeveral AASs are modified by the TIs to vary application, disclosure format and wording. Where\nmodification is required and has had a material or significant financial effect upon the reported result\n  Source: `annual-reports/2020-21.pages.jsonl`\n\n### Auditor General Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 21\n**Register search**: https://www.legislation.wa.gov.au/search?query=Auditor+General+Act+2006\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ance with the Australian Auditing Standards. My responsibilities\nunder those standards are further described in the Auditor’s responsibilities for the audit of the\nfinancial statements section of my report.\nI am independent of the Trust in accordance with the Auditor General Act 2006 and the relevant\nethical requirements of the Accounting Professional & Ethical Standards Board’s APES 110\nCode of Ethics for Professional Accountants (including Independence Standards) (the Code) that\nare relevant to my audit of the financial statements. I ha\n  Source: `annual-reports/2020-21.pages.jsonl`\n- • using the going concern basis of accounting unless the Western Australian Government\nhas made policy or funding decisions affecting the continued existence of the Trust.\nAuditor’s responsibilities for the audit of the financial statements\nAs required by the Auditor General Act 2006, my responsibility is to express an opinion on the\nfinancial statements. The objectives of my audit are to obtain reasonable assurance about\nwhether the financial statements as a whole are free from material misstatement, whether due to\nfraud or error, and to\n  Source: `annual-reports/2020-21.pages.jsonl`\n- nt of money, the acquisition and disposal of property and the\nincurring of liabilities are in accordance with the Financial Management Act 2006, the Treasurer’s\nInstructions and other relevant written law.\nAuditor General’s responsibilities\nAs required by the Auditor General Act 2006, my responsibility as an assurance practitioner is to\nexpress an opinion on the suitability of the design of the controls to achieve the overall control\nobjectives and the implementation of the controls as designed. I conducted my engagement in\naccordance wit\n  Source: `annual-reports/2020-21.pages.jsonl`\n- Board is responsible for identifying key\nperformance indicators that are relevant and appropriate, having regard to their purpose in\naccordance with Treasurer’s Instruction 904 Key Performance Indicators.\nAuditor General’s responsibilities\nAs required by the Auditor General Act 2006, my responsibility as an assurance practitioner is to\nexpress an opinion on the key performance indicators. The objectives of my engagement are to\nobtain reasonable assurance about whether the key performance indicators are relevant and\nappropriate to assist\n  Source: `annual-reports/2020-21.pages.jsonl`\n- o provide a basis for my\nopinion.\nPage 4 of 5\nA N N U A L R E P O R T 2 0 2 0 / 2 1 4 2\n\n[page 46]\nMy independence and quality control relating to the reports on controls and key\nperformance indicators\nI have complied with the independence requirements of the Auditor General Act 2006 and the\nrelevant ethical requirements relating to assurance engagements. In accordance with ASQC 1\nQuality Control for Firms that Perform Audits and Reviews of Financial Reports and Other\nFinancial Information, and Other Assurance Engagements, the Office of t\n  Source: `annual-reports/2020-21.pages.jsonl`\n\n### Western Australian Sports Centre Trust Act 1986\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 16\n**Register search**: https://www.legislation.wa.gov.au/search?query=Western+Australian+Sports+Centre+Trust+Act+1986\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pages.jsonl`\n- `strategies/high-performance-sport-strategy.pages.jsonl`\n\n**Evidence contexts**:\n- ions Bookings Health & Fitness Drag Racing\nAdministration Event Delivery Programs Venue\nMaintenance\nCatering Aquatics & Swim\nSchool\nVenue Delivery\nVenue\nOperations\nFigure 3 - Organisational structure\nETAROTCERID\nHCNARB\n9\n\n[page 13]\nBoard\nEstablished under the Western Australian Sports Centre Trust Act 1986, VenuesWest is governed by a\nBoard appointed by and responsible to the Minister for Sport and Recreation. VenuesWest would like to\nthank the Hon Mick Murray, MLA for his tenure as the Minister for Sport Recreation between March 2017\nand March 2021 and welcome\n  Source: `annual-reports/2020-21.pages.jsonl`\n- y of services that\nseamlessly enhance the live event experience. The capacity for venues to generate new revenue streams\nas a result of improved technologies must be balanced with the need to manage cyber security threats.\nVenuesWest is administered under the Western Australian Sports Centre Trust Act 1986 which has had\nno major amendments since it was enacted. A review is expected to occur in the next financial year.\nConsumer concerns relating to the ticket resale market are expected to be addressed through the\npassing of new legislation and consumer education\n  Source: `annual-reports/2020-21.pages.jsonl`\n- e commitments, which resulted in an increase in total commitments from\n$405,170,000 to $631,156,000 at 30 June 2020.\n2. Agency outputs\nThe Western Australian Sports Centre Trust, trading as VenuesWest, is a Statutory Authority operating\nunder Section 4 of the Western Australian Sports Centre Trust Act 1986. It was established to manage\nWestern Australia’s major state-owned sporting and entertainment facilities, and is governed by a\nBoard appointed by and responsible to the Minister for Sport and Recreation.\nNotes\nAgency objectives 2.1\nSchedule of Income and Exp\n  Source: `annual-reports/2020-21.pages.jsonl`\n- utive Marketing Facility Finance\nServices Management\nCommunications\nPolicy and Capital Works\nMinisterial Planning,\nLiaison Research and\nReporting\nInternal Audit\nContracts\nProcurement\nFigure 3 - Organisational structure\n9\n\n[page 13]\nBoard\nEstablished under the Western Australian Sports Centre Trust Act 1986, VenuesWest is governed by a\nBoard appointed by and responsible to the Minister for Sport and Recreation. VenuesWest would like to\nthank the Hon Dr Tony Buti MLA for his tenure as the Minister for Sport Recreation between\nMarch 2021 and December 2021 and welc\n  Source: `annual-reports/2021-22.pages.jsonl`\n- ted in total charges supplied free of charge increasing from $625,811 to $2,115,174\nfor the year ended 30 June 2021.\n2. Agency outputs\nThe Western Australian Sports Centre Trust, trading as VenuesWest, is a Statutory Authority operating\nunder Section 4 of the Western Australian Sports Centre Trust Act 1986. It was established to manage\nWestern Australia’s major state-owned sporting and entertainment facilities, and is governed by a\nBoard appointed by and responsible to the Minister for Sport and Recreation.\nNotes\nAgency objectives 2.1\nSchedule of Income and Exp\n  Source: `annual-reports/2021-22.pages.jsonl`\n\n### Australian Accounting Standards, the Financial Management Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 10\n**Register search**: https://www.legislation.wa.gov.au/search?query=Australian+Accounting+Standards%2C+the+Financial+Management+Act+2006\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- based on proper accounts and present fairly, in all material respects, the operating results\nand cash flows of the Western Australian Sports Centre Trust for the year ended 30 June\n2021 and the financial position at the end of that period\n• in accordance with Australian Accounting Standards, the Financial Management Act 2006\nand the Treasurer’s Instructions.\nBasis for opinion\nI conducted my audit in accordance with the Australian Auditing Standards. My responsibilities\nunder those standards are further described in the Auditor’s responsibilities for the audit of the\nfinancial sta\n  Source: `annual-reports/2020-21.pages.jsonl`\n- BC PO Box 8489 Perth WA 6849 TEL: 08 6557 7500\n3 9\n\n[page 43]\nResponsibilities of the Board for the financial statements\nThe Board is responsible for:\n• keeping proper accounts\n• preparation and fair presentation of the financial statements in accordance with Australian\nAccounting Standards, the Financial Management Act 2006 and the Treasurer’s\nInstructions\n• such internal control as it determines is necessary to enable the preparation of financial\nstatements that are free from material misstatement, whether due to fraud or error.\nIn preparing the financial statements, the Board\n  Source: `annual-reports/2020-21.pages.jsonl`\n- based on proper accounts and present fairly, in all material respects, the operating results\nand cash flows of the Western Australian Sports Centre Trust for the year ended\n30 June 2022 and the financial position at the end of that period\n in accordance with Australian Accounting Standards, the Financial Management Act 2006\nand the Treasurer’s Instructions.\nBasis for opinion\nI conducted my audit in accordance with the Australian Auditing Standards. My responsibilities\nunder those standards are further described in the Auditor’s responsibilities for the audit of the\nfinancial sta\n  Source: `annual-reports/2021-22.pages.jsonl`\n- BC PO Box 8489 Perth WA 6849 TEL: 08 6557 7500\n4 1\n\n[page 45]\nResponsibilities of the Board for the financial statements\nThe Board is responsible for:\n keeping proper accounts\n preparation and fair presentation of the financial statements in accordance with Australian\nAccounting Standards, the Financial Management Act 2006 and the Treasurer’s\nInstructions\n such internal control as it determines is necessary to enable the preparation of financial\nstatements that are free from material misstatement, whether due to fraud or error.\nIn preparing the financial statements, the Board\n  Source: `annual-reports/2021-22.pages.jsonl`\n- based on proper accounts and present fairly, in all material respects, the operating results\nand cash flows of the Western Australian Sports Centre Trust for the year ended\n30 June 2023 and the financial position at the end of that period\n• in accordance with Australian Accounting Standards, the Financial Management Act 2006\nand the Treasurer’s Instructions.\nBasis for opinion\nI conducted my audit in accordance with the Australian Auditing Standards. My responsibilities\nunder those standards are further described in the Auditor’s responsibilities for the audit of the\nfinancial sta\n  Source: `annual-reports/2022-23.pages.jsonl`\n\n### State Records Act 2000\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.wa.gov.au/search?query=State+Records+Act+2000\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- 9 1\n\n[page 95]\nFreedom of Information\nThere were two new applications received during the year. Both were dealt with within the prescribed timeframe.\nRecord Keeping Plan\nVenuesWest is committed to improving its record keeping practices and compliance with the State Records Act 2000.\nSignificant steps were made towards increased compliance during the year and key actions included:\n• Continued and increased integration between Microsoft SharePoint and Content Manager using Kapish 365. This enables\nthe mapping of records from Microsoft Sha\n  Source: `annual-reports/2022-23.pages.jsonl`\n- age 99]\nFREEDOM OF INFORMATION\nThere were three new applications received during the year. All three were dealt with within the prescribed timeframe.\nRECORD KEEPING PLAN\nVenuesWest is committed to improving our record keeping practices and compliance with the State Records Act 2000.\nSignificant steps were made towards increased compliance during the year and key actions included:\n• Submission and State Records Commission approval of VenuesWest’s new Record Keeping Plan (RKP 2023039).\n• Continued and increased integration between SharePo\n  Source: `annual-reports/2023-24.pages.jsonl`\n- O M O F I N F O R M AT I O N\nThere was one new application received during the year. It was dealt with within the prescribed timeframe.\nR E C O R D K E E P I N G P L A N\nVenuesWest is committed to improving its record keeping practices and compliance with the State Records Act\n2000.\nSignificant steps were made towards increased compliance during the year and key actions included:\n• Continued and increased integration between SharePoint and Content Manager through the use of Kapish\n365, which enables mapping of records from SharePoint to\n  Source: `annual-reports/2024-25.pages.jsonl`\n\n### Western Australia Sports Centre Trust Act 1986\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Western+Australia+Sports+Centre+Trust+Act+1986\n\n**Sources**:\n- `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pages.jsonl`\n\n**Evidence contexts**:\n- l customer experiences\n3. World class portfolio of sport and entertainment precincts and venues\n4. Achieve financial sustainability\n5. An agile organisation\n6. Safe and secure venues and workplaces\nENABLING LEGISLATION\nVenuesWest’s enabling legislation is the Western Australia Sports Centre Trust Act 1986.\nBOARD STRUCTURE\nThe Board of VenuesWest consists of a Chair and eight members who are responsible to the Minister for Sport\nand Recreation.\nThe Board sets the organisation’s strategic direction and is responsible for administering legislation, government\npol\n  Source: `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pages.jsonl`\n\n### Western Australian Sport Centre Trust Act 1986\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Western+Australian+Sport+Centre+Trust+Act+1986\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- r seasons. We also officially launched our Diversity and Inclusion Plan, which outlines our\nspecific commitment to increasing representation of Aboriginal and Torres Strait Islander people in the workforce.\n5\n\n[page 9]\nLEGISLATION\nOur current legislation, the Western Australian Sport Centre Trust Act 1986 (WASCT Act), came into effect nearly forty years\nago. Since then, not only has our portfolio increased in size from one to 14 venues, but we have also expanded the services\nand facilities we provide, and the number of customers we service has grown massively.\n  Source: `annual-reports/2023-24.pages.jsonl`\n\n### Alongside the Major Events Regulations 2023\n\n**Type**: Regulation\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Alongside+the+Major+Events+Regulations+2023\n\n**Sources**:\n- `annual-reports/2022-23.pages.jsonl`\n\n**Evidence contexts**:\n- liament in May 2023. Once assented it will see the repeal of the WASCT Act, and the new Sport and\nEntertainment Trust Act will provide VenuesWest with greater clarity regarding responsibilities, broader powers, and greater\nflexibility to carry out our duties. Alongside the Major Events Regulations 2023, it will also enable the temporary activation of\nplaces to deliver sport and entertainment events to add to the attractiveness and vibrancy of Perth as a great place to work,\nlive, visit and invest.\nThis year, we have been very fortunate to host several hugel\n  Source: `annual-reports/2022-23.pages.jsonl`\n\n### Equal Opportunity Act 1984\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Equal+Opportunity+Act+1984\n\n**Sources**:\n- `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pages.jsonl`\n\n**Evidence contexts**:\n- accountability, improves visibility of ongoing business as usual work, streamlines access and\ntransparency across all plans, and enhances oversight and efficiency in reviews and reporting.\nThis plan meets our legislative requirements under Section 145 of the Equal Opportunity Act 1984.\nV E N U E S W E S T | I N C L U S I O N D I V E R S I T Y A N D A C C E S S P L A N 2 0 2 5 – 2 0 2 7 1 5\n\n[page 18]\nR E S P O N S I B I L I T Y F O R I M P L E M E N T A T I O N\nWhile diversity and inclusion is a shared responsibility across the organisatio\n  Source: `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pages.jsonl`\n\n### INTRODUCTION The Western Australian Freedom of Information Act 1992\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=INTRODUCTION+The+Western+Australian+Freedom+of+Information+Act+1992\n\n**Sources**:\n- `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pages.jsonl`\n\n**Evidence contexts**:\n- LICATION 7\nFEES AND CHARGES 8\nACKNOWLEDGEMENT OF YOUR APPLICATION 8\nEXEMPT INFORMATION 8\nNOTICE OF DECISION 8\nINTERNAL REVIEW 9\nEXTERNAL REVIEW 9\nAMENDMENT TO PERSONAL INFORMATION 10\nCONTACT DETAILS – VENUESWEST FOI MATTERS 10\nFURTHER INFORMATION 10\n\n[page 3]\nINTRODUCTION\nThe Western Australian Freedom of Information Act 1992 (the Act) provides for access to documents held by\nState Public Sector Agencies and local governments.\nThe Western Australia Sports Centre Trust (WASCT) (trading as VenuesWest) is required to facilitate public\naccess to documents at the lowest reasonable cost\n  Source: `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pages.jsonl`\n\n### Occupational Safety and Health Act 1984\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Occupational+Safety+and+Health+Act+1984\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- nd authorisation safety and health performance while adhering\nof records for disposal in accordance with the to the following codes of practice and legislative\nRecords Disposal Policy and Procedure. requirements:\nAn assessment of nine of VenuesWest business • Occupational Safety and Health Act 1984.\nsystems against recordkeeping requirements\n• Public Sector Commissioner’s Circular 2018-\nhas been completed. Results and the status of\n03: Code of Practice: Occupational Safety and\neach system will be included in the 2022 Record\nHealth in the Western Austral\n  Source: `annual-reports/2020-21.pages.jsonl`\n\n### Records Management Awareness and Records Act 2000\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Records+Management+Awareness+and+Records+Act+2000\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- ial\nRecord Keeping Plan and/or refresher training in the use of Content\nManager. Our Learning Management System\nVenuesWest is committed to improving its record (LMS) contains two mandatory recordkeeping\nkeeping practices and compliance with the State modules, Records Management Awareness and\nRecords Act 2000. Privacy and Information Release. Both modules\nSignificant steps were made towards increased have been completed by all staff and are a part of\ncompliance during the year and key actions the induction process for new employees.\nincluded:\nOccupational Safety a\n  Source: `annual-reports/2020-21.pages.jsonl`\n\n### Services Sections of the Equal Opportunity Act 1984\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Services+Sections+of+the+Equal+Opportunity+Act+1984\n\n**Sources**:\n- `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pages.jsonl`\n\n**Evidence contexts**:\n- Diversity & Inclusion Consultant\nthe commencement of all recruitment diversity recruitment.\nExecutive Sponsor:\nprocesses to determine intent for\n100% of Panel Chairs complete online Director Business Support\ntargeted recruitment and\nUnconscious Bias training. Services\nSections of the Equal Opportunity Act\n1984 are utilised to target advertising\nand preference for suitable candidates\nwho disclose their diversity status for\nappointment.\nAligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability\n  Source: `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pages.jsonl`\n\n### Ticket Scalping Act 2021\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Ticket+Scalping+Act+2021\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- all codes were negatively impacted by fixtured events being\nrestricted, rescheduled, relocated, and in many cases, cancelled.\nWhile the rollercoaster year delivered several challenges, there were also many remarkable\nachievements, including the passing of the Ticket Scalping Act 2021 on 8 September, a significant\nstep forward in protecting customers, promoters, artists and sporting clubs, and reflective of the\ngovernment’s commitment to providing strong protection for consumers. It was great to have this in\nplace before the sold-out AFL G\n  Source: `annual-reports/2021-22.pages.jsonl`\n\n### Work Health and Safety Act 2020\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Work+Health+and+Safety+Act+2020\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- d in continuously improving our safety\nand health performance while adhering to the\n• Ongoing review and assessment of hardcopy\nfollowing codes of practice and legislative\nrecords held, and relocation to a compliant off-\nrequirements:\nsite storage facility.\n• Work Health and Safety Act 2020\n• Annual identification, review and authorisation\nof records due for disposal, in accordance with • Public Sector Commissioner’s Circular 2018-03\nthe Records Disposal Policy and Procedure.\n• Code of Practice for Occupational Safety and\nAn assessment of 10 of\n  Source: `annual-reports/2021-22.pages.jsonl`\n\n### Workers’ Compensation and Injury Management Act 1981\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Workers%E2%80%99+Compensation+and+Injury+Management+Act+1981\n\n**Sources**:\n- `annual-reports/2020-21.pages.jsonl`\n\n**Evidence contexts**:\n- Record\nHealth in the Western Australian Public Sector.\nKeeping Plan review.\n• The Code of Practice – Occupational Safety and\nEfficiency and effectiveness Health in the Western Australian Public Sector\nof recordkeeping systems is 2007.\nevaluated and reviewed • Workers’ Compensation and Injury Management\nAct 1981.\nUse of the Electronic Document and Records\nManagement System (EDRMS) is consistent • Workers Compensation Code of Practice (Injury\nacross the organisation with 210 of the available Management) 2005.\n222 licences allocated to staff. In the last year\nFormal me\n  Source: `annual-reports/2020-21.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/publications-index.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__00.html` (page)\n- `pages/strategies-index__01.html` (page)\n- `pages/strategies-index__02.html` (page)\n- `pages/strategies-index__03.html` (page)\n- `annual-reports/2020-21.pages.jsonl` (pdf_pages)\n- `annual-reports/2021-22.pages.jsonl` (pdf_pages)\n- `annual-reports/2022-23.pages.jsonl` (pdf_pages)\n- `annual-reports/2023-24.pages.jsonl` (pdf_pages)\n- `annual-reports/2024-25.pages.jsonl` (pdf_pages)\n- `other-pdfs/annual-satisfaction-research-summary-2022-23.pages.jsonl` (pdf_pages)\n- `other-pdfs/annual-satisfaction-research-summary-2023-24.pages.jsonl` (pdf_pages)\n- `other-pdfs/inclusion-diversity-and-access-plan-2025-27.pages.jsonl` (pdf_pages)\n- `other-pdfs/statement---venueswest-freedom-of-informationf091824f-6df0-46bf-8ace-22ec3a4c8e5.pages.jsonl` (pdf_pages)\n- `other-pdfs/venueswest-multicultural-plan-2022-25.pages.jsonl` (pdf_pages)\n- `strategies/hbf-arena-concept-master-plan.pages.jsonl` (pdf_pages)\n- `strategies/high-performance-sport-strategy.pages.jsonl` (pdf_pages)\n- `strategies/mt-claremont-precinct-concept-plan.pages.jsonl` (pdf_pages)\n- `strategies/venueswest-disability-access-and-inclusion-strategy-2021-26.pages.jsonl` (pdf_pages)\n- `strategies/venueswest-master-planning-framework.pages.jsonl` (pdf_pages)\n- `strategies/venueswest-strategic-plan-2016-21.pages.jsonl` (pdf_pages)\n- `strategies/venueswest-strategic-plan-2022-27.pages.jsonl` (pdf_pages)\n- `strategies/venueswest-strategic-plan-summary-2016-21.pages.jsonl` (pdf_pages)",
  "global_initiatives_md": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "To be Australia’s leading provider of sport and entertainment venues and precincts. [AR p.24]",
    "vision_source_page": null,
    "purposes": "To support high performance sport and deliver world class experiences. [AR p.24]",
    "purposes_source_page": null,
    "how_we_deliver": "The five VenuesWest signature behaviours help guide the way we work and the behaviours demonstrated by our leaders. The VenuesWest Way is about focusing on the values that will help us achieve our collective objectives as an organisation. [AR p.25]",
    "how_we_deliver_source_page": null,
    "government_priorities": [
      {
        "text": "Tackling climate action and supporting the arts, culture and sporting sectors to promote vibrant communities.",
        "source_page": [
          25
        ]
      }
    ],
    "outcomes": [
      {
        "name": "Sustainable, accessible, and profitable state assets delivering sport, recreation, and entertainment opportunities for Western Australians.",
        "description": "VenuesWest contributes to the state government’s goal of investing in WA’s future through the management of state-owned sport and entertainment venues. VenuesWest supports the development of a thriving arts, culture, and sporting scene by delivering world class sport and entertainment experiences to Western Australians.",
        "key_activities": [
          "Deliver training and competition facilities",
          "Provision of venues and precincts delivering quality sport and entertainment experiences"
        ],
        "source_page": [
          25
        ]
      }
    ],
    "values": [
      "Act like owners",
      "We champion success",
      "We celebrate together",
      "We deliver safely",
      "Together we win"
    ],
    "values_framework_name": null,
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Percentage of targeted sports where venues meet international competition standards",
        "target": "94%",
        "source_page": null
      },
      {
        "code": "CCE02",
        "measure": "High performance user satisfaction",
        "target": "90%",
        "source_page": null
      },
      {
        "code": "CCE03",
        "measure": "Level of patronage",
        "target": "6,500,000",
        "source_page": null
      },
      {
        "code": "CCE04",
        "measure": "Customer satisfaction",
        "target": "92%",
        "source_page": null
      },
      {
        "code": "CCE05",
        "measure": "The subsidy that VenuesWest provides to high performance sport training and competition",
        "target": "60%",
        "source_page": null
      },
      {
        "code": "CCE06",
        "measure": "Commercial expense ratio",
        "target": "84%",
        "source_page": null
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Percentage of targeted sports where venues meet international competition standards",
        "result": "94%",
        "status": "Achieved",
        "source_page": null
      },
      {
        "code": "CCE02",
        "measure": "High performance user satisfaction",
        "result": "80%",
        "status": "Not achieved",
        "source_page": null
      },
      {
        "code": "CCE03",
        "measure": "Level of patronage",
        "result": "6,240,679",
        "status": "Not achieved",
        "source_page": null
      },
      {
        "code": "CCE04",
        "measure": "Customer satisfaction",
        "result": "89%",
        "status": "Not achieved",
        "source_page": null
      },
      {
        "code": "CCE05",
        "measure": "The subsidy that VenuesWest provides to high performance sport training and competition",
        "result": "66%",
        "status": "Achieved",
        "source_page": null
      },
      {
        "code": "CCE06",
        "measure": "Commercial expense ratio",
        "result": "88%",
        "status": "Achieved",
        "source_page": null
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "2024–25 2024–25\nEffectiveness indicators Target Actual Variance Achieved\nKPI 1\n94% 94% 0% Y\nPercentage of targeted sports where venues meet\ninternational standards\nKPI 2\n90% 80% -10% N\nHigh performance user satisfaction\nKPI 3\n6,500,000 6,240,679 -259,321 N\nLevel of patronage\nKPI 4\n92% 89% -3% N\nCustomer satisfaction\nEfficiency indicators\nKPI 5 1\n60% 66% 6% Y\nThe subsidy that VenuesWest provides to high\nperformance sport training and competition\nKPI 6 2\n84% 88% 4% Y\nCommercial expense ratio\nNotes:\n1 The subsidy that VenuesWest provides to high performance sport is derived from the consideration of user fees/charges and State Government\nappropriation for high performance sport against the total cost of delivering high performance training and competition facilities.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "2024–25 2024–25\nEffectiveness indicators Target Actual Variance Achieved\nKPI 1\n94% 94% 0% Y\nPercentage of targeted sports where venues meet\ninternational standards\nKPI 2\n90% 80% -10% N\nHigh performance user satisfaction\nKPI 3\n6,500,000 6,240,679 -259,321 N\nLevel of patronage\nKPI 4\n92% 89% -3% N\nCustomer satisfaction\nEfficiency indicators\nKPI 5 1\n60% 66% 6% Y\nThe subsidy that VenuesWest provides to high\nperformance sport training and competition\nKPI 6 2\n84% 88% 4% Y\nCommercial expense ratio\nNotes:\n1 The subsidy that VenuesWest provides to high performance sport is derived from the consideration of user fees/charges and State Government\nappropriation for high performance sport against the total cost of delivering high performance training and competition facilities.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 74]\nS TAT E M E N T O F C O M P R E H E N S I V E I N C O M E\nFor the year ended 30 June 2025\n2025 2024\nNotes ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 3.1(a) 88,702 77,567\nSupplies and services 3.2 73,882 81,698\nDepreciation and amortisation expense 5.1.1 88,797 81,753\nFinance costs 7.2 27,224 28,889\nAccommodation expenses 3.3 20,339 19,678\nLosses on disposal of non-current assets 4.5 4,631 4\nCost of goods and services sold 4.3 35,001 32,566\nOther expenses 3.4 3,150 2,149\nTotal cost of services 341,726 324,304\nIncome\nRevenue\nUser charges and fees 4.2 58,974 59,439\nSale of goods and services 4.3 121,262 118,940\nInterest revenue 2,250 2,038\nOther revenue 4.4 39,122 41,372\nTotal Revenue 221,608 221,789\nTotal income other than income from State Government 221,608 221,789\nNET COST OF SERVICES 120,118 102,515\nIncome from State Government\nService appropriation 4.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 74]\nS TAT E M E N T O F C O M P R E H E N S I V E I N C O M E\nFor the year ended 30 June 2025\n2025 2024\nNotes ($000) ($000)\nCost of services\nExpenses\nEmployee benefits expense 3.1(a) 88,702 77,567\nSupplies and services 3.2 73,882 81,698\nDepreciation and amortisation expense 5.1.1 88,797 81,753\nFinance costs 7.2 27,224 28,889\nAccommodation expenses 3.3 20,339 19,678\nLosses on disposal of non-current assets 4.5 4,631 4\nCost of goods and services sold 4.3 35,001 32,566\nOther expenses 3.4 3,150 2,149\nTotal cost of services 341,726 324,304\nIncome\nRevenue\nUser charges and fees 4.2 58,974 59,439\nSale of goods and services 4.3 121,262 118,940\nInterest revenue 2,250 2,038\nOther revenue 4.4 39,122 41,372\nTotal Revenue 221,608 221,789\nTotal income other than income from State Government 221,608 221,789\nNET COST OF SERVICES 120,118 102,515\nIncome from State Government\nService appropriation 4.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2024-25.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "[Page 81]\n9.7 Remuneration of auditors\nRemuneration paid to the Auditor General in respect of the audit for the current financial year is as follows:\n2021 2020\n($000) ($000)\nAuditing the accounts, financial statements, 89 91\ncontrols, and key performance indicators\n9.8 Equity\n2021 2020\n($000) ($000)\nContributed equity\nBalance at the start of the period 1,597,350 1,583,565\nContribution by owners\nCapital appropriation 25,753 13,520\nTransfer of net assets from other agencies\nTransfer from the Department of Local Government, - 265\nSport and Cultural Industries for the Nicki Winmar\nStatue at Optus Stadium\nBalance at the end of the period 1,623,103 1,597,350\n2021 2020\n($000) ($000)\nAsset revaluation surplus\nBalance at start of period 73,654 71,714\nNet revaluation increments/(decrements):\nLand (2) 16\nBuildings 13,205 4,256\nInfrastructure 2,709 (2,332)\n15,912 1,940",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "[Page 81]\n9.7 Remuneration of auditors\nRemuneration paid to the Auditor General in respect of the audit for the current financial year is as follows:\n2021 2020\n($000) ($000)\nAuditing the accounts, financial statements, 89 91\ncontrols, and key performance indicators\n9.8 Equity\n2021 2020\n($000) ($000)\nContributed equity\nBalance at the start of the period 1,597,350 1,583,565\nContribution by owners\nCapital appropriation 25,753 13,520\nTransfer of net assets from other agencies\nTransfer from the Department of Local Government, - 265\nSport and Cultural Industries for the Nicki Winmar\nStatue at Optus Stadium\nBalance at the end of the period 1,623,103 1,597,350\n2021 2020\n($000) ($000)\nAsset revaluation surplus\nBalance at start of period 73,654 71,714\nNet revaluation increments/(decrements):\nLand (2) 16\nBuildings 13,205 4,256\nInfrastructure 2,709 (2,332)\n15,912 1,940",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "annual-reports/2020-21.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2020-21.pdf?sfvrsn=59e39314_3)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "Aligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "Aligns with Western Australian Multicultural Policy Framework Policy priority 1 2 3\nAligns with Western Australian State Disability Strategy Pillar 1 2 3 4\nAligns with VenuesWest Strategic Objectives Objective 1.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "other-pdfs/inclusion-diversity-and-access-plan-2025-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/inclusion-diversity-and-access-plan-2025-27.pdf?sfvrsn=81930dbc_3)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "As of 30 June 2023:\n• $71.5 million was committed against the full year budget\n• $63.3 million was spent against full year budget\n• 60 projects were completed\n• 74 projects are in delivery\n• 15 projects are in scoping, design, procurement, and planning phases, ready to be commenced as carry over projects in\n2023–24.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "As of 30 June 2023:\n• $71.5 million was committed against the full year budget\n• $63.3 million was spent against full year budget\n• 60 projects were completed\n• 74 projects are in delivery\n• 15 projects are in scoping, design, procurement, and planning phases, ready to be commenced as carry over projects in\n2023–24.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2022-23.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Staff Productivity",
      "scale": "small",
      "title": "Reusable briefing and summary assistant for internal documents",
      "idea": "Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.",
      "quote": "Opportunities Challenges / Risks\n· Recruit and develop talent in the WA sport and entertainment industry · Casual staff shortages and retention of permanent staff\nis a global issue.\n· Post pandemic environment provides access to new people/skills\n· Difficulties attracting skilled migrant workers\nStrategic Initiatives Measures\n5.1.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "strategies/venueswest-strategic-plan-2022-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2022-27-.pdf?sfvrsn=dda3fc90_3)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    },
    {
      "entity_id": "S-WA-045",
      "entity_name": "VenuesWest",
      "folder_name": "VenuesWest",
      "category": "Staff Productivity",
      "scale": "large",
      "title": "Department-wide knowledge and briefing platform",
      "idea": "Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.",
      "quote": "Opportunities Challenges / Risks\n· Recruit and develop talent in the WA sport and entertainment industry · Casual staff shortages and retention of permanent staff\nis a global issue.\n· Post pandemic environment provides access to new people/skills\n· Difficulties attracting skilled migrant workers\nStrategic Initiatives Measures\n5.1.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "APS staff / executives",
      "source": "strategies/venueswest-strategic-plan-2022-27.pdf (https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2022-27-.pdf?sfvrsn=dda3fc90_3)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Sensitive information leakage",
        "Inconsistent quality of generated drafts"
      ]
    }
  ],
  "legislation_administered": [],
  "artifacts": [
    {
      "category": "annual-reports",
      "year": "2024-25",
      "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2024-25.pdf?sfvrsn=af35b111_3",
      "file": "annual-reports/2024-25.pdf",
      "bytes": 17155468,
      "link_text": "View Document"
    },
    {
      "category": "annual-reports",
      "year": "2023-24",
      "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-2023-24-annual-report-final---e-copy.pdf?sfvrsn=daa644d_7",
      "file": "annual-reports/2023-24.pdf",
      "bytes": 14648283,
      "link_text": "View Document"
    },
    {
      "category": "annual-reports",
      "year": "2022-23",
      "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/vw_annual_report2022-2023.pdf?sfvrsn=f14c8d14_5",
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      "link_text": "View Document"
    },
    {
      "category": "annual-reports",
      "year": "2021-22",
      "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-annual-report-2021-22.pdf?sfvrsn=c77a16cb_3",
      "file": "annual-reports/2021-22.pdf",
      "bytes": 8223260,
      "link_text": "View Document"
    },
    {
      "category": "annual-reports",
      "year": "2020-21",
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      "bytes": 32128751,
      "link_text": "View Document"
    },
    {
      "category": "strategies",
      "year": "2022",
      "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-strategic-plan-2022-27-.pdf?sfvrsn=dda3fc90_3",
      "file": "strategies/venueswest-strategic-plan-2022-27.pdf",
      "bytes": 4126887,
      "link_text": "View Document"
    },
    {
      "category": "strategies",
      "year": null,
      "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/high-performance-sport-strategy/high-performance-sport-strategy.pdf?sfvrsn=fe0d830b_1",
      "file": "strategies/high-performance-sport-strategy.pdf",
      "bytes": 5621667,
      "link_text": "07/06/22 High Performance Sport Strategy"
    },
    {
      "category": "strategies",
      "year": "2021",
      "url": "https://www.venueswest.wa.gov.au/docs/default-source/venueswest/venueswest/corporate-publications/venueswest-disability-access-and-inclusion-strategy-2021-26.pdf?sfvrsn=b108f963_3",
      "file": "strategies/venueswest-disability-access-and-inclusion-strategy-2021-26.pdf",
      "bytes": 278307,
      "link_text": "View Document"
    },
    {
      "category": "strategies",
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