{
  "entity_id": "S-WA-054",
  "folder": "Zoological-Parks-Authority",
  "name": "Zoological Parks Authority",
  "type": "Statutory Authority",
  "jurisdiction": "WA",
  "portfolio": "Environment",
  "website": "https://perthzoo.wa.gov.au/",
  "data_status": "rich",
  "completeness": {
    "has_strategy_brief": true,
    "has_strategy_structured": true,
    "has_vision": true,
    "has_kpi_targets": true,
    "has_kpi_results": true,
    "has_strategy_overview": true,
    "has_legislation_text": true,
    "has_legislation_structured": false,
    "has_global_initiatives_text": false,
    "has_ideas": true,
    "has_artifacts": true,
    "n_ideas": 12,
    "n_legislation": 0,
    "n_artifacts": 10,
    "n_kpi_targets": 1,
    "n_kpi_results": 1,
    "n_outcomes": 2,
    "verified_own_data": true
  },
  "strategy_profile": {
    "status": "published",
    "confidence": "high",
    "summary": "Empowering a future where wildlife and humanity thrive together [AR p.7]",
    "official_site_url": "https://perthzoo.wa.gov.au/",
    "source_documents": [
      {
        "type": "annual_report",
        "title": "Perth Zoo Annual Report 2024-25",
        "url": "https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf",
        "period": "2024-25",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2023-24",
        "url": "https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf",
        "period": "2023-24",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2021-22",
        "url": "https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf",
        "period": "2021-22",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2020-21",
        "url": "https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf",
        "period": "2020-21",
        "confidence": "high"
      },
      {
        "type": "annual_report",
        "title": "2019-20",
        "url": "https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf",
        "period": "2019-20",
        "confidence": "high"
      },
      {
        "type": "strategie",
        "title": "Perth Zoo's Strategic Plan (PDF)",
        "url": "https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.PDF",
        "period": "2024",
        "confidence": "medium"
      }
    ],
    "purpose": {
      "text": "Empowering a future where wildlife and humanity thrive together [AR p.7]",
      "source_url": "",
      "source_page": 7,
      "source_deep_url": ""
    },
    "vision": {
      "text": "To be Western Australia’s journey into the natural world [AR p.7]",
      "source_url": "",
      "source_page": 7,
      "source_deep_url": ""
    },
    "strategic_priorities": [
      {
        "title": "Leading conservation outcomes",
        "description": "Leading conservation outcomes",
        "source_url": "",
        "source_page": null,
        "source_deep_url": ""
      },
      {
        "title": "Empowering positive behaviour change",
        "description": "Empowering positive behaviour change",
        "source_url": "",
        "source_page": null,
        "source_deep_url": ""
      },
      {
        "title": "Advancing animal welfare",
        "description": "Advancing animal welfare",
        "source_url": "",
        "source_page": null,
        "source_deep_url": ""
      },
      {
        "title": "Deepening care for our Country",
        "description": "Deepening care for our Country",
        "source_url": "",
        "source_page": null,
        "source_deep_url": ""
      },
      {
        "title": "Strengthening organisational performance",
        "description": "Strengthening organisational performance",
        "source_url": "",
        "source_page": null,
        "source_deep_url": ""
      }
    ],
    "values": [
      {
        "name": "We lead with integrity",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "We are curious and brave",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "We empower action",
        "description": "",
        "source_url": "",
        "source_page": null
      },
      {
        "name": "We are stronger together",
        "description": "",
        "source_url": "",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Community enjoyment, appreciation and understanding of attractions under the Department’s care",
        "description": "To achieve consistently very high visitor satisfaction levels and manage anticipated impacts on visitor satisfaction from major construction works [AR p.13]",
        "activities": [
          "Visitor services and public programs provided at Perth Zoo"
        ],
        "source_url": "",
        "source_page": 13,
        "source_deep_url": ""
      },
      {
        "name": "Outcome 2: Plants and animals, and the landscapes they occupy, are conserved through evidence-based conservation actions",
        "description": "Good breeding success for Western Swamp Tortoise and a trial of ground nest incubation versus artificial incubation continued [AR p.14]",
        "activities": [
          "Research and conservation partnership"
        ],
        "source_url": "",
        "source_page": 14,
        "source_deep_url": ""
      }
    ],
    "performance_measures": [
      {
        "code": "CCE01",
        "measure": "Average cost per visitor at Perth Zoo",
        "target": "Stability or improvement",
        "latest_result": "Achieved",
        "status": "Achieved",
        "target_source_url": "",
        "target_source_page": null,
        "result_source_url": "https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf",
        "result_source_page": 13
      }
    ],
    "document_alignment_terms": {
      "must_support": [
        "Empowering a future where wildlife and humanity thrive together [AR p.7]",
        "To be Western Australia’s journey into the natural world [AR p.7]",
        "Leading conservation outcomes",
        "Empowering positive behaviour change",
        "Advancing animal welfare",
        "Deepening care for our Country",
        "Strengthening organisational performance"
      ],
      "watch_terms": [
        "Average cost per visitor at Perth Zoo"
      ],
      "avoid_claiming_without_evidence": []
    },
    "review_note": ""
  },
  "strategy_brief_md": "# Zoological Parks Authority — Strategy Brief\n\n**Reporting period**: 2024-25\n**Corporate plan in force**: 2025-26\n**Annual Report**: [2024-25](https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)\n\n## Vision\n\n> To be Western Australia’s journey into the natural world [AR p.7](https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf#page=7) [CP p.7]\n\n## Our purpose / purposes\n\n> Empowering a future where wildlife and humanity thrive together [AR p.7](https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf#page=7) [CP p.7]\n\n## Government priorities for this department\n\n- Leading conservation outcomes\n- Empowering positive behaviour change\n- Advancing animal welfare\n- Deepening care for our Country\n- Strengthening organisational performance\n\n## Outcomes\n\n### Outcome 1: Community enjoyment, appreciation and understanding of attractions under the Department’s care\nTo achieve consistently very high visitor satisfaction levels and manage anticipated impacts on visitor satisfaction from major construction works [AR p.13](https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf#page=13) [CP p.13]\n\n**Key activities:**\n- Visitor services and public programs provided at Perth Zoo\n\n### Outcome 2: Plants and animals, and the landscapes they occupy, are conserved through evidence-based conservation actions\nGood breeding success for Western Swamp Tortoise and a trial of ground nest incubation versus artificial incubation continued [AR p.14](https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf#page=14) [CP p.14]\n\n**Key activities:**\n- Research and conservation partnership\n\n## Values and principles\n\n- We lead with integrity\n- We are curious and brave\n- We empower action\n- We are stronger together\n\n## What they will measure themselves on this year (targets from 2025-26 corporate plan)\n\n| Code | Measure | Target | Source |\n|---|---|---|---|\n| CCE01 | Average cost per visitor at Perth Zoo | Stability or improvement |  |\n\n## How they performed last year (results from 2024-25 annual report)\n\n| Code | Measure | Result | Status | Source |\n|---|---|---|---|---|\n| CCE01 | Average cost per visitor at Perth Zoo | Achieved | Achieved | [AR p.13](https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf#page=13)(https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf#page=13) |",
  "strategy_overview_evidence_md": null,
  "internal_strategy_evidence_md": "# Zoological Parks Authority - Strategy, Performance, and Operating Profile\n\n**Generated at**: 2026-05-09T22:56:36.504108+00:00\n**Entity ID**: S-WA-054\n**Entity type**: Statutory Authority\n**Jurisdiction**: WA\n**Portfolio**: Environment\n**Website**: https://perthzoo.wa.gov.au/\n\n> Draft generated from scraped source material. Treat this as an evidence pack for editorial review, not a final judgement.\n\n## Source Coverage\n\n| Source type | Count |\n|---|---:|\n| annual-reports | 5 |\n| other-pdfs | 4 |\n| pages | 10 |\n| strategies | 1 |\n\n## Executive Readout\n\n### Purpose\n\n- The key\nwith the State’s financial reporting framework (the overall control objectives). performance indicators are the Under Treasurer-approved key effectiveness indicators and key\nefficiency indicators that provide performance information about achieving outcomes and\nIn my opinion, in all material respects, the controls exercised by the Authority are sufficiently delivering services.\nadequate to provide reasonable assurance that the controls within the system were suitably\ndesigned to achieve the overall control objectives identified as at 30 June 2025, and the In my opinion, in all material respects, the key performance indicators report of the Authority for\ncontrols were implemented as designed as at 30 June 2025. the year ended 30 June 2025 is in accordance with the legislative requirements, and the key\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n- [Page 10]\nExecutive Summary\nOur Purpose and Mission\nPerth Zoo Vision\nA world where diversity of species and\nhabitats is secure.\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)`\n- [Page 30]\nAgency Performance\nPerformance Summary (continued)\nSummary of key performance indicators\nOutcome 1: Community enjoyment, appreciation and understanding of attractions under\nthe Department’s care\n2019-20 2019-20\nTarget (1) Actual Variation (3)\nKey effectiveness indicator:\nAverage level of visitor satisfaction at Perth Zoo 97% N/A(2) N/A(2)\nService 1: Visitor services and public\nprograms provided at Perth Zoo\nKey efficiency indicator:\nAverage cost per visitor at Perth Zoo $34.45 $41.80 $7.35\n1.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [Page 31]\nAgency Performance\nPerformance Summary (continued)\nSummary of key performance indicators (continued)\nOutcome 2: Research and conservation partnerships\n2019-20 2019-20\nTarget (1) Actual Variation (2)\nKey effectiveness indicator:\nNumber of threatened species offspring bred for\nrelease into natural habitats\nWestern Swamp Tortoise 30 57 27\nNumbat 12 11 (1)\nDibbler 50 30 (20)\nNote: The figures include animals which survived more than 30 days after birth.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n\n### Role and Functions\n\n- [Page 22]\nOperational Structure\nZoological Parks Authority Board (continued)\nMembership: Brian Easton (Chair); Alex Audit, Finance and Risk Committee Research Committee\nLamond; Ian Cowie; Mark Webb; Wendy Role: To assist the Authority to Role: To advise the Board on strategic\nAttenborough; Melanie Price. discharge its responsibilities under the research matters including priorities,\nFinancial Management Act 2006 and to guidelines, partnership opportunities and\nDuring the 2018-19 reporting period, the\nprovide oversight, guidance and make the implementation of research findings in\nAudit Committee met three times.\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- Percentage of injured workers returned to work:\nActual percentage result to\n(i) within 13 weeks 100% 100% 100%\nbe stated Greater than or\n(ii) within 26 weeks 100% 100% 100% equal to 80% Achieved\nNot Achieved\nPercentage of managers trained in occupational\nScheduled OSH training for\nsafety, health and injury management Managers had to be postponed\nresponsibilities 75% 87% 40% Greater than or equal to 80% due to COVID-19.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [Page 112]\nOther Legal Requirements\nActual\nMeasure Actual Results Results Actual Results Results against Target\n2020-21 2019-20 2018-19 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nLost time injury and/or disease 3.79% 6.7% 2.13% Zero (0) or 10% reduction on Achieved\nincidence rate previous 3 years\nLost time injury and/or disease severity rate 0% 10% 0% Zero (0) or 10% improvement Achieved\non previous 3 years\nPercentage of injured workers returned Actual percentage result Achieved\nto work: to be stated\n(i) within 13 weeks 100% 100% 100% Greater than or equal to 80%\n(ii) within 26 weeks 100% 100% 100%\nPercentage of managers trained in 100% 75% 87% Greater than or equal to 80% Achieved\noccupational safety, health and injury\nmanagement responsibilities\n2021 Annual Report Zoological Parks Authority 112\n  Source: `annual-reports/2020-21.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf)`\n- [Page 119]\nGovernment Policy Requirements\nEMPLOYMENT AND INDUSTRIAL RELATIONS\nActual Actual Actual\nMeasure Results Results Results Results against Target\n2021-22 2020-21 2019-20 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nLost time injury and/or disease 3.6% 3.79% 6.7% Zero (0) or 10% reduction on Achieved\nincidence rate previous 3 years\nLost time injury and/or disease severity rate 3.33% 0% 10% Zero (0) or 10% improvement Not achieved\non previous 3 years\nPercentage of injured workers returned Actual percentage result Not achieved\nto work: to be stated\n(i) within 13 weeks 33% 100% 100% Greater than or equal to 80%\n(ii) within 26 weeks 100% 100% 100%\nPercentage of managers trained in 100% 100% 87% Greater than or equal to 80% Achieved\noccupational safety, health and injury\nmanagement responsibilities\n2022 Annual Report Zoological Parks Authority 119\n  Source: `annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)`\n- [Page 36]\nPublic Engagement\nMarketing and Communications Further communication highlights included:\n- the completion and launch of the Zoo’s first Master Plan\nIn 2023-24, $158,912,195 worth of free media coverage was\nprojects: the café precinct, function centre and playground;\nachieved for the Zoo (based on equivalent advertising standard\nrates), reaching a cumulative audience of 86,358,825 people. - the Zoo’s 125th birthday;\n- the completion of the Dibbler breed-for-release program;\nThe announcement of the upcoming Asian Elephant transfer to Monarto\nSafari Park in SA gained significant local and national coverage. - inside the Veterinary Hospital: various native\nand exotic heath-checks, and;\n- the birth of an endangered Goodfellow’s Tree Kangaroo\njoey and two Bolivian Squirrel Monkey babies.\n  Source: `annual-reports/2023-24.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf)`\n- Perth Zoo ensures compliance with in the Western Australian Public Sector is shown in the table below.\nthe injury management requirements of the Workers’ Compensation and\nActual Actual Actual\nMeasure Results against Target for 2023-24\nResults Results Results\n2023-24 2022-23 2021-22 Target Comment\nNumber of Fatalities 0 0 0 0 Achieved\n#Lost time injury and/or disease incidence rate 6.25% 4.45% 3.6% Zero (0) Not met\nZero (0) or 10% reduction on\n^Lost time injury and/or disease severity rate 10% 0% 33% Achieved\nprevious 3 years\nInjured, returned to work: within 13 weeks 100% 100% 66% Greater than or equal to 80% Achieved\nInjured, returned to work: within 26 weeks 100% 100% 100% Greater than or equal to 80% Achieved\nPercentage of managers trained in occupational safety,\n100% 100% 100% Greater than or equal to 80% Achieved\nhealth and injury management responsibilities\n  Source: `annual-reports/2023-24.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf)`\n\n### Strategic Priorities\n\n- [Page 94]\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2022 (continued)\nMajor estimate and actual (2022) variance narratives:\n8) Receipts from capital appropriations were $4,099,000 (61%) below the estimate due to the Authority deferring the draw down of these funds from\nstate government over the forward estimates for planning and delivery of priority projects in the Perth Zoo Master Plan, with drawdowns amended to\nreflect proposed scheduling of planning and delivery of these projects.\n  Source: `annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)`\n- I) Payments for the purchase of non-current physical assets increased by $624,584 (27%) and reflects the commencement of a range Master Plan\npriority projects The first major project is to deliver new café and function facilities at the end of 2022-23 and planning is in progress for a range of\nother capital project priorities.\n  Source: `annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)`\n- Funds impact of the accrual appropriation of $4.8 million received for\non hand also include proceeds from grants, sponsorships depreciation less the drawdown of $1,020,000 from the holding\nand fundraising that are planned to be directed to future account.\npriorities in the Perth Zoo Master Plan and to support business\nH) The value of Infrastructure, property, plant and equipment\ndevelopment opportunities.\nincreased by $30,044,973 (38%) over the previous year.\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n- Successful implementation, including\nsecuring strategic investment, partnerships and delivery expertise will require • Café and Function Centre Completion 2023\ncoordinated action across government, ZPA and partners. • Playground Completion 2023\n• Primate Run and Parkland Heart Completion 2025\nA strategic focus on philanthropic activities, investment attraction and revenue • African Savannah Expansion Design commenced\ndiversification will be required to identify, attain and leverage funding opportunities • Asian Rainforest Precinct Planning commenced\nthat align with the Master Plan vision, from both the public and private sector. • Conservation and Biodiscovery Science Precinct Planning commenced\n• New Main Entry Planning to commence 2027\n  Source: `strategies/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.PDF)`\n- A major element of\nthe water infrastructure project planned for 2017-18 was deferred to 2018-19 due to impacts on scheduling from other priority projects.\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)`\n- This assists the Zoo in remaining\nprogram for children. and cash donations. accessible to the wider community, and in\n• Retail shop sales increased by 4%, with delivering its two services of ‘Visitor services\nThe level of corporate sponsorship revenue\nsales increasing by $47,886 to $1,337,778. and public programs provided at Perth Zoo’\nincreased by 14% during the period to\nand ‘Research and conservation partnerships’.\n• Retail catering dividends increased by 5%\n$641,076, following the securing of new\nto $332,076.\npartnership opportunities.\n• Car parking revenue increased by 6% to\nUnrestricted bequests and corporate\n$246,563.\nsponsorships will be directed to support\n• Vending commission recorded an increase\nfuture capital development priorities.\nof 14% over the previous year to $82,785.\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- [Page 22]\nOperational Structure\nZoological Parks Authority Board (continued)\nMembership: Brian Easton (Chair); Alex Audit, Finance and Risk Committee Research Committee\nLamond; Ian Cowie; Mark Webb; Wendy Role: To assist the Authority to Role: To advise the Board on strategic\nAttenborough; Melanie Price. discharge its responsibilities under the research matters including priorities,\nFinancial Management Act 2006 and to guidelines, partnership opportunities and\nDuring the 2018-19 reporting period, the\nprovide oversight, guidance and make the implementation of research findings in\nAudit Committee met three times.\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- [Page 10]\nExecutive Summary\nFinancial Overview\nWith the temporary closure of Perth Zoo Revenue Sources of Revenue\nduring 2019-20, Perth Zoo achieved:\nThe Zoological Parks Authority receives\n• Attendances of 552,839, a 23% decrease revenue from the State Government as\n5%\nfrom the record 719,226 in the previous year. an appropriation to fund its services.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [Page 29]\nAAggeennccyy PPeerrffoorrmmaannccee Report\nPerformance Summary\nActual Results Versus Budget Targets\nFinancial Targets\n2019-20 2019-20 Variation (2)\nTarget (1)$000s Actual $000s $000s\nTotal cost of services\n(sourced from Statement of Comprehensive Income) 25,726 25,753 27\nNet cost of services\n(sourced from Statement of Comprehensive Income) 8,916 12,444 3,528(a)\nTotal equity\n(sourced from Statement of Financial Position) 71,468 68,155 (3,313)(b)\nNet increase/(decrease) in cash held\n(sourced from Statement of Cash Flow) 1,088 (636) (1,724)(c)\nApproved salary expense level 12,369 12,637 268\n1.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [Page 30]\nAgency Performance\nPerformance Summary (continued)\nSummary of key performance indicators\nOutcome 1: Community enjoyment, appreciation and understanding of attractions under\nthe Department’s care\n2019-20 2019-20\nTarget (1) Actual Variation (3)\nKey effectiveness indicator:\nAverage level of visitor satisfaction at Perth Zoo 97% N/A(2) N/A(2)\nService 1: Visitor services and public\nprograms provided at Perth Zoo\nKey efficiency indicator:\nAverage cost per visitor at Perth Zoo $34.45 $41.80 $7.35\n1.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n\n## KPIs, Targets, and Where They Are At\n\n- [Page 137]\nGovernment Policy Requirements\nActual Actual Actual\nMeasure Results Results Results Results against Target\n2019-20 2018-19 2017-18 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nNot Achieved\nZero (0) or 10% reduction on Reflection of increase in number\nLost time injury and/or disease incidence rate 6.7% 2.13% 3.12% previous 3 years of LTI’s.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [Page 119]\nGovernment Policy Requirements\nEMPLOYMENT AND INDUSTRIAL RELATIONS\nActual Actual Actual\nMeasure Results Results Results Results against Target\n2021-22 2020-21 2019-20 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nLost time injury and/or disease 3.6% 3.79% 6.7% Zero (0) or 10% reduction on Achieved\nincidence rate previous 3 years\nLost time injury and/or disease severity rate 3.33% 0% 10% Zero (0) or 10% improvement Not achieved\non previous 3 years\nPercentage of injured workers returned Actual percentage result Not achieved\nto work: to be stated\n(i) within 13 weeks 33% 100% 100% Greater than or equal to 80%\n(ii) within 26 weeks 100% 100% 100%\nPercentage of managers trained in 100% 100% 87% Greater than or equal to 80% Achieved\noccupational safety, health and injury\nmanagement responsibilities\n2022 Annual Report Zoological Parks Authority 119\n  Source: `annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)`\n- [Page 112]\nOther Legal Requirements\nActual\nMeasure Actual Results Results Actual Results Results against Target\n2020-21 2019-20 2018-19 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nLost time injury and/or disease 3.79% 6.7% 2.13% Zero (0) or 10% reduction on Achieved\nincidence rate previous 3 years\nLost time injury and/or disease severity rate 0% 10% 0% Zero (0) or 10% improvement Achieved\non previous 3 years\nPercentage of injured workers returned Actual percentage result Achieved\nto work: to be stated\n(i) within 13 weeks 100% 100% 100% Greater than or equal to 80%\n(ii) within 26 weeks 100% 100% 100%\nPercentage of managers trained in 100% 75% 87% Greater than or equal to 80% Achieved\noccupational safety, health and injury\nmanagement responsibilities\n2021 Annual Report Zoological Parks Authority 112\n  Source: `annual-reports/2020-21.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf)`\n- Actual Actual Actual\nMeasure Results Results Results Results against Target\n2017 – 18 2016 – 17 2015-16 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nZero (0) or 10% reduction on\nLost time injury and/or disease incidence rate 3.12% 6.1% 13.6% previous 3 years Achieved\nZero (0) or 10% improvement\nLost time injury and/or disease severity rate 0% 3.85% 4.5% on previous 3 years Achieved\nPercentage of injured workers returned to work:\nActual percentage result to\nwithin 13 weeks 100% 56.5% 62.4%\nbe stated Greater than or\nwithin 26 weeks 100% 78.2% 74.9% equal to 80%.\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)`\n- [Page 128]\nGovernment Policy Requirements\nActual\nMeasure Actual Results Results Actual Results Results against Target\n2018-19 2017-18 2016-17 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nLost time injury and/or disease 2.13% 3.12% 6.1% Zero (0) or 10% reduction on Achieved\nincidence rate previous 3 years\nLost time injury and/or disease severity rate 0% 0% 3.85% Zero (0) or 10% improvement Achieved\non previous 3 years\nPercentage of injured workers returned Actual percentage result to be Achieved\nto work: stated\n(i) within 13 weeks 100% 100% 56.5% Greater than or equal to 80%\n(ii) within 26 weeks 100% 100% 78.2%\nPercentage of managers trained in 87% 40% 67% Greater than or equal to 80% Achieved\noccupational safety, health and injury\nmanagement responsibilities\n2019 Annual Report Zoological Parks Authority 128\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- Percentage of injured workers returned to work:\nActual percentage result to\n(i) within 13 weeks 100% 100% 100%\nbe stated Greater than or\n(ii) within 26 weeks 100% 100% 100% equal to 80% Achieved\nNot Achieved\nPercentage of managers trained in occupational\nScheduled OSH training for\nsafety, health and injury management Managers had to be postponed\nresponsibilities 75% 87% 40% Greater than or equal to 80% due to COVID-19.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Perth Zoo ensures compliance with in the Western Australian Public Sector is shown in the table below.\nthe injury management requirements of the Workers’ Compensation and\nActual Actual Actual\nMeasure Results against Target for 2023-24\nResults Results Results\n2023-24 2022-23 2021-22 Target Comment\nNumber of Fatalities 0 0 0 0 Achieved\n#Lost time injury and/or disease incidence rate 6.25% 4.45% 3.6% Zero (0) Not met\nZero (0) or 10% reduction on\n^Lost time injury and/or disease severity rate 10% 0% 33% Achieved\nprevious 3 years\nInjured, returned to work: within 13 weeks 100% 100% 66% Greater than or equal to 80% Achieved\nInjured, returned to work: within 26 weeks 100% 100% 100% Greater than or equal to 80% Achieved\nPercentage of managers trained in occupational safety,\n100% 100% 100% Greater than or equal to 80% Achieved\nhealth and injury management responsibilities\n  Source: `annual-reports/2023-24.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf)`\n- Perth Zoo ensures compliance with the injury management\nrequirements of the Workers’ Compensation and Injury\nMeasure Actual results Actual results Actual results Results against Target for 2024-25\n2024-25 2023-24 2022-23 Target Comment\nNumber of fatalities 0 0 0 0 Achieved\n#Lost time injury and disease incidence rate 5.12% 6.25 5.85 0 to 10% reduction Not met\nin incidence rate\n^Lost time injury severity rate 0 10% 60% 0 to 10% reduction Not met\nin incidence rate\nPercentage and numbers of injured workers 100% 100% 100% Greater than or Achieved\nreturned to work within 13 weeks' equal to 80%\nPercentage and numbers of injured workers 80% 100% 100% Greater than or Achieved\nreturned to work within 26 weeks' equal to 80%\nPercentage of managers trained in work 84.61% 100% 85% Greater than equal Achieved\nhealth and safety, injury management, to 80%\nincluding refresher training.\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n- [Page 28]\nAgency Performance\nPerformance Summary\nActual Results versus Budget Targets\nFinancial Targets\n2017-18 2017-18\nTarget (1) Actual Variation (2)\n$000s $000s $000s\nTotal cost of services 25,335 25,894 559(a)\nNet cost of services 9,162 11,200 2,038(b)\nTotal equity 67,664 65,612 (2,052)(c)\nNet increase/(decrease) in cash held (770) (664) 106 (d)\nApproved salary expense level 12,750 13,559 809(e)\n(1) The ZPA component of the figures (b) Due to the impact of the lower than (d) This is mainly due to lower than originally\nspecified in DBCA Budget Statements. expected revenue during the period and targeted asset investment expenditure\n(2) Further details and explanations are the original budget including CPI and during the period as a result of planned\ncontained in Notes to the financial demand growth projections that were changes to construction schedules.\nstatements including Note 9.\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)`\n- Details of the survey sampling for previous years are as follows:\n2017 2018 2019 2020\nPopulation* 657,353 658,325 719,226 552,839\nDesired Sample 500 500 500 500\nAchieved Sample 500 511 500 Nil\nSampling Error ±4.37% ±4.33% ±4.37% N/A\nResponse Rate 75% 67% 65% N/A\nConfidence Interval 95% 95% 95% N/A\n*Population is based on annual visitors to Perth Zoo\n“Thinking about your entire experience at Perth Zoo, how would you rate your 2018 2019 2020 2020\nsatisfaction with Perth Zoo today?” Actual Actual Actual Target\nAverage level of visitor satisfaction 96% 97% N/A 97%\nPerth Zoo also measures visitor responses of either ‘extremely satisfied’ or ‘satisfied’ to the survey question.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Perth Zoo reopened to the public on 6 June 2020 and achieved a total of 552,839 visitors for the year against the target of 665,000.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- 2017 2018 2019 2020 2020\nActual Actual Actual Actual Target\nNumber of research communications produced 30.00 28.00 23.33 22.67 20.00\nTotal FTEs to produce research communications 19.50 19.30 18.87 18.46 19.80\nResearch communications produced per FTE 1.54 1.45 1.24 1.23 1.01\nNote to this Indicator\nThis indicator provides a measure of the Authority’s contribution to the areas of wildlife management, medicine and research.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Cadets 0 0 0\nTarget Achieved Achieved Achieved\nTotal head count 190 200 256\n2019-20 2019-20 2018-19 2016-17\nFull time equivalent (FTE) 148 143 160\nWorkforce Diversity % % % %\nFor the 2019-20 reporting period, thirty-three (33) appointments were Women in management Tier 1 0 0 0 100\nmade including contracts converted to permanent employment under\nWomen in management Tier 2&3 55 71.4 87.5 77.8\nCommissions Instruction 23 – Conversion and Appointment of Fixed\nIndigenous Australians 1.3 1.7 1.6 1.2\nTerm and Casual Employees to Permanency.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Not Achieved\nThis severity rate relates to one\nZero (0) or 10% improvement (1) employee being off work for\nLost time injury and/or disease severity rate 10% 0% 0% on previous 3 years an extended period of time.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n\n## Key Metrics\n\n| Values found | Evidence | Source |\n|---|---|---|\n| $000 | [Page 11]\nAgency Performance\nPerformance Summary\nActual Results Versus Budget Targets\nFinancial Targets\n2020-21 2020-21\nTarget (1) Actual Variation (2)\n$000s $000s $000s\nTotal cost of services\n(sourced from Statement of Comprehensive Income) 25,889 27,690 1,801(a)\nNet cost of services\n(sourced from Statement of Comprehensive Income) 9,649 9,049 (600)(b)\nTotal equity\n(sourced from Statement of Financial Position) 74,768 71,333 (3,435)(c)\nNet incre | `annual-reports/2020-21.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf)` |\n| $000 | [Page 10]\nAgency Performance\nPerformance Summary\nActual Results Versus Budget Targets\nFinancial Targets\n2021-22 2021-22\nTarget (1) Actual Variation (2)\n$000s $000s $000s\nTotal cost of services\n(sourced from Statement of Comprehensive Income) 26,777 29,444 2,667(a)\nNet cost of services\n(sourced from Statement of Comprehensive Income) 9,771 11,366 1,595(b)\nTotal equity\n(sourced from Statement of Financial Position) 80,123 75,390 (4,733)(c)\nNet incr | `annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)` |\n| $000 | [Page 28]\nAgency Performance\nPerformance Summary\nActual Results versus Budget Targets\nFinancial Targets\n2017-18 2017-18\nTarget (1) Actual Variation (2)\n$000s $000s $000s\nTotal cost of services 25,335 25,894 559(a)\nNet cost of services 9,162 11,200 2,038(b)\nTotal equity 67,664 65,612 (2,052)(c)\nNet increase/(decrease) in cash held (770) (664) 106 (d)\nApproved salary expense level 12,750 13,559 809(e)\n(1) The ZPA component of the figures (b) Due to | `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)` |\n| $000 | [Page 28]\nAAggeennccyy PPeerrffoorrmmaannccee\nPerformance Summary\nActual Results Versus Budget Targets\nFinancial Targets\n2018-19 2018-19\nTarget (1) Actual Variation (2)\n$000s $000s $000s\nTotal cost of services\n(sourced from Statement of Comprehensive Income) 25,739 26,252 513(a)\nNet cost of services\n(sourced from Statement of Comprehensive Income) 9,226 10,318 1,092(b)\nTotal equity\n(sourced from Statement of Financial Position) 69,571 67,819 (1,7 | `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)` |\n| $3.7 million, $491,786, , 3.7 million | The majority of the Zoo’s assets\nTotal administration costs of $3.7 million were are high value, non-current, depreciable assets.\nsimilar to the previous year and represent\nCosts of retail shop sales accounted for 2% of\n14% of supplies and services expenditure.\ntotal expenses and decreased by 15% from\nMaintenance and operational costs represent\nthe previous year to $491,786, reflecting the\n14% of expenses and included preventative\nreduced retail | `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)` |\n| $1,800,401 | [Page 111]\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2020 (continued)\nVariance\nVariance between\nOriginal between actual results\nActual Budget Actual Budget and for 2020\nVariance 2020 2020 2019 actual and 2019\nNote $ $ $ $ $\nEQUITY\nContributed equity 31,908,220 31,912,000 31,150,220 (3,780) 758,000\nReserves 10,388,769 11,232,000 11,372,432 | `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)` |\n| $000 | [Page 12]\nPerformance Summary\nActual Results Versus Budget Targets\nFinancial Targets\n2023-24 2023-24\nVariation (2)\nTarget (1) Actual\n$000s\n$000s $000s\nTotal cost of services (sourced from Statement of Comprehensive Income) 28,857 34,648 5,791 (a)\nNet cost of services (sourced from Statement of Comprehensive Income) 11,132 13,333 2,201 (b)\nTotal equity (sourced from Statement of Financial Position) 121,816 116,351 (5,465) (c)\nNet increase/(decreas | `annual-reports/2023-24.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf)` |\n| $000 | [Page 12]\nAgency Performance\nPerformance Summary\nActual Results Versus Budget Targets\nFinancial Targets\n2024-25 2024-25\nVariation(2)\nTarget (1) Actual\n$000s\n$000s $000s\nTotal cost of services (sourced from Statement of comprehensive income) 32,793 37,280 4,487 (a)\nNet cost of services (sourced from Statement of comprehensive income) 13,342 19,016 5,674 (b)\nTotal equity (sourced from Statement of financial position) 132,624 150,455 17,831 (c)\nNet | `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)` |\n| $273,575 , $9.4 million, $40,900\n, $12,961\n, 9.4 million | The combined total of admissions of $273,575 and ‘Research and conservation partnerships’.\nand membership revenue was $9.4 million,\n• Donated assets of $40,900\ncontributing 36% of the total revenue for\n• Bequests of $12,961\n2019-20. | `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)` |\n| $491,786, | [pages 12,13,14,15,16]\nd operational costs represent\nthe previous year to $491,786, reflecting the\n14% of expenses and included preventative\nreduced retail shop sales revenue.\nmaintenance programs, animal food and\nSalaries, Wages & Staffing Costs veterinary care, energy management initiatives,\nwater management strategies, restorative\nSupplies and Services\nworks, tree pruning, cleaning and waste\nDepreciation & Asset Disposal\ndisposal. | `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)` |\n| $0.2 million, $121,954, , $10.6 million, $60,664, , $330,000 , 0.2 million | This figure\n$0.2 million (2%) from the previous year,\nincludes bequests of $121,954, donated State Government funding provided 44%\nto $10.6 million.\nassets of $60,664, and over $330,000 from of the Zoo’s revenue base in 2017-18. | `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)` |\n| $000 | [Page 29]\nAAggeennccyy PPeerrffoorrmmaannccee Report\nPerformance Summary\nActual Results Versus Budget Targets\nFinancial Targets\n2019-20 2019-20 Variation (2)\nTarget (1)$000s Actual $000s $000s\nTotal cost of services\n(sourced from Statement of Comprehensive Income) 25,726 25,753 27\nNet cost of services\n(sourced from Statement of Comprehensive Income) 8,916 12,444 3,528(a)\nTotal equity\n(sourced from Statement of Financial Position) 71,468 68,155 (3 | `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)` |\n| $150 million, 150 million | This asset investment funding will be reflected in the 2020-21 State Budget and forms part of the State Government’s Recovery Plan to inject\n$150 million into the State’s tourism industry. | `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)` |\n| $953,403 , $10,918,982 , $11.9 million, 11.9 million | The major element of this project A total of $953,403 was spent in 2019-\nclosure of the Zoo due to the COVID-19 involving trenching and replacement water 20 bringing the total project expenditure to\npandemic provided an opportunity to progress infrastructure was completed in 2015-16 $10,918,982 from the $11.9 million total\na range of works that would otherwise require and in 2016-17 a range of initiatives were budget. | `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)` |\n| $000 | [Page 28]\nAgency Performance\nPerformance Summary\nActual Results versus Budget Targets\nFinancial Targets\n2017-18 2017-18\nTarget (1) Actual Variation (2)\n$000s $000s $000s\nTotal cost of services 25,335 25,894 559(a)\nNet cost of services 9,162 11,200 2,038(b)\nTotal equity 67,664 65,612 (2,052)(c)\nNet increase/(decrease) in cash held (770) (664) 106 (d)\nApproved salary expense level 12,750 13,559 809(e)\n(1) The ZPA component of the figures (b) Due to | `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)` |\n| $33.56 , $33.24 , $0.32 | [Page 12]\nAgency Performance\nPerformance Summary (continued)\nSummary of key performance indicators\nOutcome 1: Community enjoyment, appreciation and understanding of attractions under\nthe Department’s care\n2020-21 2020-21\nTarget (1) Actual Variation (3)\nKey effectiveness indicator:\nAverage level of visitor satisfaction at Perth Zoo 97% 90%(2) (7)(2)\nService 1: Visitor services and public\nprograms provided at Perth Zoo\nKey efficiency indicator:\nAve | `annual-reports/2020-21.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf)` |\n| $33.32 , $38.69 , $5.47 | [Page 11]\nAgency Performance\nPerformance Summary (continued)\nSummary of key performance indicators\nOutcome 1: Community enjoyment, appreciation and understanding of attractions under\nthe Department’s care\n2021-22 2021-22\nTarget (1) Actual Variation (3)\nKey effectiveness indicator:\nAverage level of visitor satisfaction at Perth Zoo 97% 90%(2) (7)\nService 1: Visitor services and public\nprograms provided at Perth Zoo\nKey efficiency indicator:\nAverag | `annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)` |\n\n## Key Achievements\n\n- The major element of this project A total of $953,403 was spent in 2019-\nclosure of the Zoo due to the COVID-19 involving trenching and replacement water 20 bringing the total project expenditure to\npandemic provided an opportunity to progress infrastructure was completed in 2015-16 $10,918,982 from the $11.9 million total\na range of works that would otherwise require and in 2016-17 a range of initiatives were budget.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Details of the major 19, bringing the total project expenditure\ntrenching and replacement water infrastructure,\ncompleted works and works in progress are to $9,965,579 from the $11.9 million total\nwas completed in 2015-16 and in 2016-17 a\noutlined below; budget.\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- Thousands of children partook in educational activities at the Zoo\nDespite being a year of organisational change, At the same time,\nit was a year of considerable achievement. • Media awareness of the Zoo doubled;\nHighlights included: • We welcomed a record number of\n• Opening the first half of a new $3.4 million corporate partners and sponsors\nAfrican Lion Exhibit; (27 across the portfolio); and\n• Treating over 300 sick or injured wild • We raised $294,000 for conservation\nblack cockatoos, 62 marine turtles and projects happening outside the Zoo’s gates.\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)`\n- [Page 69]\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2020 (continued)\n2020 2019\n$ $\nOther employee related expenses\nWorkers’ compensation premium 247,382 896,279\nStaff training/development 37,928 44,786\nUniforms 49,890 42,228\nTravel 22,744 30,782\nOther 76,556 63,107\nTotal other employee related expenses 434,500 1,077,182\nAdministration\nProfessional services 899,067 938,188\nScience and HR services delivered by DBCA 1,273,398 1,237,655\nInformation technology and communications 863,997 783,744\nAdvertising and promotion 276,370 344,022\nGrants and subsidies (a) 276,819 239,607\nOther 142,070 148,553\nTotal administration 3,731,721 3,691,769\nTotal supplies and services 7,843,378 8,763,736\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [pages 126,127,128,129,130,131,132]\ninterests, had any interests in\nmeasures implemented to protect the safety existing or proposed contracts with the Zoological Parks Authority Board\nof staff and visitors at the Zoo during the Zoological Parks Authority other than normal and Committee Fees\npandemic outbreak, Perth Zoo implemented\ncontracts of employment service.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Annual staff performance\nfollowing actions were undertaken:\nCompliance with Public Sector reviews also include an area for feedback and\n• Five new water fountains equipped with Standards and Ethical Codes assessment against the Code of Conduct.\nwheelchair accessible filling points were Public Sector Management Act 1994\ninstalled; Section 31 (1)\n• An interpretive multi-sensory (smell, Public Sector Standards: There was were\nsound, touch) hub at Camp N’dutu no claims of a breach of standard lodged in\nwas completed; 2019-20.\n• Members of the Perth Zoo Discovery and WA Public Sector Code of Ethics:\nLearning team and Docents (volunteers) No claims were lodged in 2019-20.\nattended an Inclusive Volunteering\nPerth Zoo Code of Conduct: Two (2)\nworkshop provided by E-Qual to develop\nallegations for Breach of Code of Conduct\nskills to work more inclusively with people were raised in 2019-20.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [Page 36]\nPublic Engagement\nMarketing and Communications Further communication highlights included:\n- the completion and launch of the Zoo’s first Master Plan\nIn 2023-24, $158,912,195 worth of free media coverage was\nprojects: the café precinct, function centre and playground;\nachieved for the Zoo (based on equivalent advertising standard\nrates), reaching a cumulative audience of 86,358,825 people. - the Zoo’s 125th birthday;\n- the completion of the Dibbler breed-for-release program;\nThe announcement of the upcoming Asian Elephant transfer to Monarto\nSafari Park in SA gained significant local and national coverage. - inside the Veterinary Hospital: various native\nand exotic heath-checks, and;\n- the birth of an endangered Goodfellow’s Tree Kangaroo\njoey and two Bolivian Squirrel Monkey babies.\n  Source: `annual-reports/2023-24.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf)`\n- [pages 141,142,143,144,149]\nor everyone),\ntheir inclusion and eliminating discrimination against them. - ensuring staff complete DBCA’s Workplace Discrimination\nand Harassment course every five years,\nKey achievements in 2023-24 included raising awareness\n- providing additional training by the Equal Opportunity Commission in\nof a variety of inclusion events, including Harmony Week,\nrelation to Workplace Discrimination and improving Workplace culture,\nNAIDOC week and Pride Month.\n  Source: `annual-reports/2023-24.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf)`\n- [Page 32]\nAgency Performance\nEmpowering positive behaviour change\nMedia, marketing and communications\nIn 2024-25, over $20M worth of free media Other media highlights included:\ncoverage was achieved for the Zoo (based\n• The State Government’s Zoo4You Perth • Inside the Veterinary Hospital: various\non equivalent advertising standard rates),\nZoo Free Pass initiative across spring, native and exotic animal health checks,\nreaching a cumulative audience of\nand\n86M people. • A look inside the Zoo’s Hairy Marron\nbreeding program, • The birth of an endangered Squirrel\nThe announcement and subsequent move\nMonkey baby and Koala joey.\n• The successful release of the 1,000th\nof Asian Elephant, Permai, to Monarto\nrehabilitated black cockatoo, The Zoo’s organic social media presence\nSafari Park in SA gained significant\ncontinued to grow year-on-year across all\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n- We are dedicated to building a workplace\nculture where all employees feel safe, valued, and supported to • Public Sector Standards: 0 breach claims lodged (2024–2025)\nthrive, regardless of background, identity, or lived experience.\n• Code of Conduct: 3 breach allegations raised (2024–2025)\nOver the past year, we have made progress in advancing\nMeasures are in place to ensure all Zoo staff are familiar with the\nworkplace inclusion, integrity, and representation across all\nCode of Ethics and the Code of Conduct.\ndiversity groups.\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n- The Zoo’s operations in 2017-18 were 3) Community Engagement: responsible for\ndelivered through four business areas: discovery and learning (education), events,\n1) Life Sciences: responsible for the care partnerships, media and communications,\nof animal species on the Zoo site, and interpretation, marketing and visitor\nspecies management plans undertaken services; and\nPerth Zoo’s Corporate Executive team: Wendy Attenborough,\nin partnership with other zoos and wildlife 4) Corporate Services: responsible Maria Finnigan, Dr Peter Mawson, Melanie Price, Claire Wright\nagencies as part of regional and global for information technology, facilities\nconservation efforts; management and environmental\n2) Animal Health and Research: responsible services, finance and capital\nfor the Zoo’s veterinary department, project management, records\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)`\n- [Page 137]\nOther Financial Disclosures\nOther Employment and Industrial Relations The Zoo continued to work hard to attract\nand retain a diverse workforce and in most\nOther capital expenditure in 2017-18 included Staff Profile\nareas achieved progress.\nmajor maintenance programs, new and Perth Zoo employed 256 people in 2017-\nreplacement equipment assets at a total cost 18, representing an average of 160 full time\n2017-18 2016-17\nof $377,901.\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)`\n\n## Key Issues, Risks, and Recommendations\n\n- Audit, Finance and Risk Committee\nGross/actual remuneration\nPosition Name Type of remuneration* Period of membership** 2019-20 financial year*^\nChair Mr Brian Easton Annual (paid quarterly) 1 month See Table 1 above^\nChair Mr Alex Lamond Per meeting 11 months See Table 1 above^\nMember Ms Susan Harrington Per meeting 1 month See Table 1 above^\nMember Mr Brad Geatches Per meeting 12 months See Table 1 above^\nMember Mr Alex Lamond Per meeting 1 month See Table 1 above^\nMember Mr Grant Robinson Per meeting 11 months See Table 1 above^\nMr Mark Webb\nMember Chief Executive Officer NIL 12 months $0.00\nMs Wendy Attenborough\nMember Executive Director NIL 12 months $0.00\nMs Melanie Price\nMember Chief Finance Officer NIL 12 months $0.00\nMs Amanda Strates\nMember Financial Accountant NIL 5 months $0.00\nTotal: $0.00 (excluding ^)\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Audit, Finance and Risk Committee\nGross/actual remuneration\nPosition Name Type of remuneration* Period of membership** 2020-21 financial year*^\nChair Mr Alex Lamond Per meeting 12 months See Table 1 above^\nMember Mr Brad Geatches Per meeting 12 months See Table 1 above^\nMember Mr Grant Robinson Per meeting 11 months See Table 1 above^\nMember Mr Mark Webb NIL 12 months $0.00\nChief Executive Officer\nMember Ms Wendy Attenborough NIL 12 months $0.00\nExecutive Director\nMember Ms Melanie Price NIL 12 months $0.00\nChief Finance Officer\nMember Ms Amanda Strates NIL 2 months $0.00\nFinancial Accountant\nTotal: $0.00 (excluding ^)\n* If applicable, includes sessional payment, per meeting, half day or annual.\n** The period of membership column refers to the board or committee member’s membership of the respective board or committee during the 2020-21 financial/reporting year\n(i.e.\n  Source: `annual-reports/2020-21.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf)`\n- Audit, Finance and Risk Committee\nGross/actual\nTerm of remuneration for\nType of Period of appointment/ Base salary/ 2021-22 financial\nPosition title Member name remuneration* membership** tenure*** sitting fees* year*^\nChair Mr Alex Lamond Annual 12 months 1 July 2021 – 30 June 2022 See Table 1^ See Table 1^\nMember Mr Brad Geatches Annual 12 months 1 July 2021 – 30 June 2022 See Table 1^ See Table 1^\nManagement Mr Mark Webb Nil 12 months N/A Nil $0.00\nRepresentative Chief Executive\nOfficer\nManagement Ms Wendy Nil 12 months N/A Nil $0.00\nRepresentative Attenborough\nExecutive Director\nManagement Ms Melanie Price Nil 12 months N/A Nil $0.00\nRepresentative Chief Finance\nOfficer\nTotal $0.00\n(excluding ^)\n* Total remuneration of Board Members is reported at Table 1 – Zoological Parks Authority Board.\n** The period of membership of the committee during the 2021-22 financial/reporting year only.\n  Source: `annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)`\n- Audit, Finance and Risk Committee\nType of Period of Base salary/ 2023-24 actual\nPosition title Member name Appointment Term **\nremuneration membership* sitting fees remuneration\nChair Mr Tully Carmady1\nAnnual\n12 months\n3 Oct 2022 – 28 Feb 2024\nSee Table 1 ^ See Table 1 ^\n(paid fortnightly) 10 June 2024 – 28 Feb 2026\nAnnual 3 Oct 2022 – 28 Feb 2024\nMember Ms Vanessa Martin1 12 months See Table 1 ^ See Table 1 ^\n(paid fortnightly) 10 June 2024 – 28 Feb 2026\nAnnual\nMember Mr Ronnie Hurst2 12 months 1 Nov 2022 – 30 Apr 2024 See Table 1 ^ See Table 1 ^\n(paid fortnightly)\nManagement\nMr Stuart Smith N/A 12 months 1 Jul 2023 – 30 Jun 2024 Nil $0.00\nrepresentative\nManagement\nMs Claire Wright N/A 7 months 1 Jul 2023 – 11 Feb 2024 Nil $0.00\nrepresentative\nManagement\nMr David van Ooran N/A 5 months 12 Feb 2024 – 30 Jun 2024 Nil $0.00\nrepresentative\nManagement\n  Source: `annual-reports/2023-24.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf)`\n- Audit, Finance and Risk Committee\nType of Period of Base salary/ 2024-25 actual\nPosition title Member name Appointment Term**\nremuneration membership* sitting fees remuneration\nAnnual (paid\nChair Mr Tully Carmady 12 months 10 Jun 2024 - 28 Feb 2026 See Table 1 ^ See Table 1 ^\nfortnightly)\nMs Vanessa Annual (paid\nMember 12 months 10 Jun 2024 - 28 Feb 2026 See Table 1 ^ See Table 1 ^\nMartin fortnightly)\nAnnual (paid\nMember Mr John Pirie 10 months 22 Aug 2024 - 31 Jul 2026 See Table 1 ^ See Table 1 ^\nfortnightly)\nAnnual (paid\nMember Mr Ronnie Hurst1 1 month 1 Nov 2022 - 31 Jul 2024 See Table 1 ^ See Table 1 ^\nfortnightly)\nManagement\nMr Stuart Smith N/A 12 months 1 Jul 2024 - 30 Jun 2025 Nil $0.00\nrepresentative\nManagement Mr David van\nN/A 12 months 1 Jul 2024 - 30 Jun 2025 Nil $0.00\nrepresentative Ooran\nManagement\nMs Melanie Price N/A 12 months 1 Jul 2024 - 30 Jun 2025 Nil $0.00\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n- Management Committee, Occupational or firms of which senior officers are members,\nSafety and Health Committee, Emergency or entities in which senior officers have\n2017-18\nManagement Action Group, Zoological Parks substantial interests, had any interests in\n$\nAuthority Audit and Finance existing or proposed contracts with the\nAggregate amount of personal use\nZoological Parks Authority other than normal\nCommittees), policies, standard operating expenditure for the reporting period 61\ncontracts of employment service.\nprocedures, emergency management and Aggregate amount of personal use\nbusiness continuity plans, risk registers, expenditure settled by the due date\nUnauthorised use credit cards\nregular inspections and regular review. (within 5 working days) 61\nOfficers of the Zoological Parks Authority\nAggregate amount of personal use\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)`\n- Audit, Finance and Risk Committee1\nGross/actual remuneration\nPosition Name Type of remuneration* Period of membership** 2018-19 financial year*^\nChair Mr Brian Easton Annual (paid quarterly) 2 months See Table 1 above^\nMember Ms Susan Harrington Per meeting 2 months See Table 1 above^\nMember Mr Brad Geatches Per meeting 2 months See Table 1 above^\nMember Mr Alex Lamond Per meeting 2 months See Table 1 above^\nMember Mr Mark Webb NIL 2 months $0.00\nChief Executive Officer\nMember Ms Wendy Attenborough NIL 2 months $0.00\nExecutive Director\nMember Ms Melanie Price NIL 2 months $0.00\nChief Finance Officer\nTotal: $0.00 (excluding ^)\n1.\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- [Page 22]\nOperational Structure\nZoological Parks Authority Board (continued)\nFormal Committees of the Board Audit, Risk and Finance Committee Research Committee\nAnimal Ethics Committee (AEC) Role: To assist the Authority to Role: To advise the Board on strategic\nRole: To ensure that all scientific research use discharge its responsibilities under the research matters including priorities,\nof animals within the institution is conducted Financial Management Act 2006 and to guidelines, partnership opportunities and\nin compliance with the National Health and provide oversight, guidance and make the implementation of research findings in\nMedical Research Council’s Australian Code recommendations in areas including financial the wider community.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [Page 22]\nOperational Structure\nZoological Parks Authority Board (continued)\nMembership: Brian Easton (Chair); Alex Audit, Finance and Risk Committee Research Committee\nLamond; Ian Cowie; Mark Webb; Wendy Role: To assist the Authority to Role: To advise the Board on strategic\nAttenborough; Melanie Price. discharge its responsibilities under the research matters including priorities,\nFinancial Management Act 2006 and to guidelines, partnership opportunities and\nDuring the 2018-19 reporting period, the\nprovide oversight, guidance and make the implementation of research findings in\nAudit Committee met three times.\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- [Page 116]\nGovernance Disclosures\nRisk Contracts with Senior Officers\n2018-19\nPerth Zoo has a comprehensive risk At the date of reporting, no senior officers, Aggregate amount of personal use\nmanagement framework in place, overseen by or firms of which senior officers are members, expenditure for the reporting period $258\nthe Executive Risk Management Committee or entities in which senior officers have\nAggregate amount of personal\nand the ZPA Audit Subcommittee.\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- From May 2019 the Audit and Finance Committees were combined to form a new Audit, Finance and Risk Committee (Refer Table 4 below).\n* If applicable, includes sessional payment, per meeting, half day or annual.\n** The period of membership column refers to the board or committee member’s membership of the respective board or committee during the 2018-19 financial/reporting year\n(i.e.\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)`\n- [Page 137]\nGovernment Policy Requirements\nActual Actual Actual\nMeasure Results Results Results Results against Target\n2019-20 2018-19 2017-18 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nNot Achieved\nZero (0) or 10% reduction on Reflection of increase in number\nLost time injury and/or disease incidence rate 6.7% 2.13% 3.12% previous 3 years of LTI’s.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Not Achieved\nThis severity rate relates to one\nZero (0) or 10% improvement (1) employee being off work for\nLost time injury and/or disease severity rate 10% 0% 0% on previous 3 years an extended period of time.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- Percentage of injured workers returned to work:\nActual percentage result to\n(i) within 13 weeks 100% 100% 100%\nbe stated Greater than or\n(ii) within 26 weeks 100% 100% 100% equal to 80% Achieved\nNot Achieved\nPercentage of managers trained in occupational\nScheduled OSH training for\nsafety, health and injury management Managers had to be postponed\nresponsibilities 75% 87% 40% Greater than or equal to 80% due to COVID-19.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n\n## Corporate Values and Operating Culture\n\n- [Page 67]\nZoological Parks Authority\nNotes to the financial statements for the year ended 30 June 2024 (continued)\nProvision is made for benefits accruing to employees in respect of The provision for long service leave is calculated at present value\nannual leave and long service leave for services rendered up to the as the Authority does not expect to wholly settle the amounts within 12\nreporting date and recorded as an expense during the period the months.\n  Source: `annual-reports/2023-24.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf)`\n- [Page 72]\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2020 (continued)\n2020 2019\n$ $\n4.1 Income from State Government\nAppropriation received during the period:\nService appropriation (a) 13,005,000 11,038,000\n13,005,000 11,038,000\nServices received free of charge from other State government agencies during the period:\nDepartment of Primary Industries and Regional Development (veterinary pathology services) − 62,850\n− 62,850\nTotal income from State Government 13,005,000 11,100,850\n(a) Service Appropriations are recognised as revenues at fair value in the period in which the Authority gains control of the appropriated funds.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [pages 72,73,74,75,76,77,78]\ntal income from State Government 13,005,000 11,100,850\n(a) Service Appropriations are recognised as revenues at fair value in the period in which the Authority gains control of the appropriated funds.\n  Source: `annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)`\n- [Page 44]\nOverview\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2021 (continued)\n2021 2020\n$ $\nNon-current\nEmployee benefits provisions\nLong service leave (b) 723,420 681,373\nOther provisions\nEmployment on-costs (c) 21,964 24,236\nTotal non-current employee related provisions 745,384 705,609\nTotal employee related provisions 3,159,972 2,945,013\nProvision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service leave for services rendered up to\nthe reporting date and recorded as an expense during the period the services are delivered.\n  Source: `annual-reports/2020-21.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf)`\n- [Page 26]\nAgency Performance\nPublic Engagement (continued)\nPerth Zoo Docent Taronga Training Institute\nAssociation (PZDA) The partnership between Perth Zoo and\nIn 2021-22, the Docents contributed a total of Docents participate in animal care by Taronga Training Institute has been extended\n46,906 hours of service to Perth Zoo. recording animal behaviour observations, to 2023, with some significant course\npreparing food and enrichment items for changes occurring in 2022.\n  Source: `annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)`\n- [Page 33]\nAgency Performance\nEmpowering positive behaviour change\nMedia, marketing and communications\nIn 2024-25, Perth Zoo engaged Valentine’s Day acoustic music series,\nnew, more and different audiences Zoocoustics.\nin various integrated multi-channel\nIn collaboration with Service WA, Perth\ncampaigns.\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n- [Page 82]\nDisclosures and Legal Compliance\nZoological Parks Authority\nNotes to the financial statements for the year ended 30 June 2025\n4.1 Infrastructure, property, plant and equipment\nYear ended 30 June 2025 Land Buildings & Infrastructure Works in Plant, Works of Total\nImprovements Progress Equipment Art\n& Vehicles\n$ $ $ $ $ $ $\n1 July 2024\nGross carrying amount 1,575,000 31,669,693 70,798,162 5,364,601 4,906,104 1,031,942 115,345,501\nAccumulated depreciation - (1,360,332) (31,684,381) - (4,147,813) - (37,192,525)\nCarrying amount at start of 1,575,000 30,309,361 39,113,781 5,364,601 758,291 1,031,942 78,152,976\nperiod\nAdditions - 318,005 472,253 15,776,236 516,512 - 17,083,006\nRevaluation increments/ 13,295,000 4,791,650 - - - - 18,086,650\n(decrements) (a)\nDepreciation - (2,021,409) (2,607,171) - (324,301) - (4,952,881)\nAsset class transfers - 2,759,235 15,972,905 (18,732,140) - - -\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n- Building assets were also revalued by $4.8\nwere also revalued by $4.8 million during the period, with $3.6\nmillion during the period.\nmillion related to professional and project management fees\nwhich are now included in the value of this asset category.\n  Source: `annual-reports/2024-25.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf)`\n\n## Global Ideas and Case Study Inputs\n\n_No global-intelligence source text found yet. Run `CLAUDE/global-ideas-scraper.py <entity>` to populate case-study sources._\n\n## Source Artifacts Used\n\n- `annual-reports/2019-20.pdf` - annual-reports - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf\n- `annual-reports/2020-21.pdf` - annual-reports - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf\n- `annual-reports/2021-22.pdf` - annual-reports - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf\n- `annual-reports/2023-24.pdf` - annual-reports - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2024-digital.pdf\n- `annual-reports/2024-25.pdf` - annual-reports - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf\n- `strategies/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.pdf` - strategies - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.PDF\n- `pages/about.html` - pages - https://perthzoo.wa.gov.au/about-perth-zoo\n- `pages/announcements-index.html` - pages - https://perthzoo.wa.gov.au/privacy-statement\n- `pages/announcements-index__24.html` - pages - https://perthzoo.wa.gov.au/privacy-statement\n- `pages/annual-reports-index.html` - pages - https://perthzoo.wa.gov.au/about-perth-zoo/annual-report\n- `pages/annual-reports-index__02.html` - pages - https://perthzoo.wa.gov.au/getattachment/About-Perth-Zoo/Annual-Report/PER1515-Perth-Zoo-Annual-Report-2023_Final_Digital_3.pdf.aspx?lang=en-AU\n- `pages/contact.html` - pages - https://perthzoo.wa.gov.au/contact-us\n- `pages/homepage.html` - pages - https://perthzoo.wa.gov.au/\n- `pages/news-latest.html` - pages - https://perthzoo.wa.gov.au/news\n- `pages/strategies-index.html` - pages - https://perthzoo.wa.gov.au/about-perth-zoo/strategic-plan\n- `pages/strategies-index__22.html` - pages - https://perthzoo.wa.gov.au/about-perth-zoo/strategic-plan\n- `other-pdfs/CORP_CustomerServiceCharter.pdf` - other-pdfs - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/CORP_CustomerServiceCharter.pdf\n- `other-pdfs/CORP_PerthZooAnimalCharter2015.pdf` - other-pdfs - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/CORP_PerthZooAnimalCharter2015.pdf\n- `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf` - other-pdfs - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf\n- `other-pdfs/Perth-Zoo-AR-2019-final-int.pdf` - other-pdfs - https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf\n\n## Gaps To Fix\n\n- No corporate plan text source found.\n- No global comparison/case-study sources found.",
  "legislation_md": "# Zoological Parks Authority - Acts and Legislation Discovery\n\n**Generated at**: 2026-05-09T21:41:37.198673+00:00\n**Entity ID**: S-WA-054\n**Jurisdiction**: Western Australia\n**Portfolio**: Environment\n\n> This is an evidence-based discovery list from scraped department material. A mention does not always mean the department administers the legislation; high-confidence and official register links should be reviewed.\n\n## Summary\n\n- Source files scanned: 20\n- Unique legislation references found: 24\n\n| Type | Count |\n|---|---:|\n| Act | 24 |\n\n## Legislation References\n\n### Financial Management Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 41\n**Register search**: https://www.legislation.wa.gov.au/search?query=Financial+Management+Act+2006\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl`\n- `other-pdfs/Perth-Zoo-AR-2019-final-int.pages.jsonl`\n\n**Evidence contexts**:\n- orn\nwithin the reporting period)\nCredit - Alex Cearns\n2020 Annual Report Zoological Parks Authority 2\n\n[page 3]\nStatement of Compliance\nFor the Year Ended 30 June 2020\nTo the Hon Stephen Dawson MLC\nMinister for Environment\nIn accordance with Section 63 of the Financial Management Act 2006, we hereby submit for\nyour information, and presentation to Parliament, the annual report of the Zoological Parks\nAuthority for the financial year ended 30 June 2020.\nThe annual report has been prepared in accordance with the provisions of the Financial\nManag\n  Source: `annual-reports/2019-20.pages.jsonl`\n- gement Act 2006, we hereby submit for\nyour information, and presentation to Parliament, the annual report of the Zoological Parks\nAuthority for the financial year ended 30 June 2020.\nThe annual report has been prepared in accordance with the provisions of the Financial\nManagement Act 2006.\nGrant Robinson Alex Lamond\nChairperson Deputy Chairperson\nDate: 16 September 2020 Date: 16 September 2020\n2020 Annual Report Zoological Parks Authority 3\n\n[page 4]\nContents\nStatement of Compliance .............................................................\n  Source: `annual-reports/2019-20.pages.jsonl`\n- ittee (AEC) Role: To assist the Authority to Role: To advise the Board on strategic\nRole: To ensure that all scientific research use discharge its responsibilities under the research matters including priorities,\nof animals within the institution is conducted Financial Management Act 2006 and to guidelines, partnership opportunities and\nin compliance with the National Health and provide oversight, guidance and make the implementation of research findings in\nMedical Research Council’s Australian Code recommendations in areas including financial\n  Source: `annual-reports/2019-20.pages.jsonl`\n- nancial Statements\nZOOLOGICAL PARKS AUTHORITY\nCERTIFICATION OF FINANCIAL STATEMENTS FOR THE REPORTING PERIOD ENDED 30 JUNE 2020\nThe accompanying financial statements of the Zoological Parks Authority have been prepared in compliance with the\nprovisions of the Financial Management Act 2006 from proper accounts and records to present fairly the financial\ntransactions for the reporting period ended 30 June 2020 and the financial position as at 30 June 2020.\nAt the date of signing we are not aware of any circumstances which would render any partic\n  Source: `annual-reports/2019-20.pages.jsonl`\n- ation of these financial statements are\nThese general purpose financial statements have been prepared in disclosed in the notes where amounts affected by those judgements\naccordance with: and/or estimates are disclosed. Estimates and associated assumptions\n1) The Financial Management Act 2006 (FMA) are based on professional judgements derived from historical experience\nand various other factors that are believed to be reasonable under the\n2) The Treasurer’s Instructions (TIs)\ncircumstances.\n3) Australian Accounting Standards (AASs) - Reduced Discl\n  Source: `annual-reports/2019-20.pages.jsonl`\n\n### Auditor General Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 12\n**Register search**: https://www.legislation.wa.gov.au/search?query=Auditor+General+Act+2006\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- ing the going concern basis of accounting unless the Western Australian Government has made policy or funding decisions affecting the\ncontinued existence of the Authority.\nAuditor’s responsibilities for the audit of the financial statements\nAs required by the Auditor General Act 2006, my responsibility is to express an opinion on the financial statements. The objectives of my audit are\nto obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or\nerror, and to\n  Source: `annual-reports/2021-22.pages.jsonl`\n- nt of money,\nthe acquisition and disposal of property and the incurring of liabilities are in accordance with the Financial Management Act 2006, the Treasurer’s\nInstructions and other relevant written law.\nAuditor General’s responsibilities\nAs required by the Auditor General Act 2006, my responsibility as an assurance practitioner is to express an opinion on the suitability of the\ndesign of the controls to achieve the overall control objectives and the implementation of the controls as designed. I conducted my engagement in\naccordance wit\n  Source: `annual-reports/2021-22.pages.jsonl`\n- Board is responsible for identifying key performance indicators that are relevant and appropriate,\nhaving regard to their purpose in accordance with Treasurer’s Instruction 904 Key Performance Indicators.\nAuditor General’s responsibilities\nAs required by the Auditor General Act 2006, my responsibility as an assurance practitioner is to express an opinion on the key performance\nindicators. The objectives of my engagement are to obtain reasonable assurance about whether the key performance indicators are relevant and\nappropriate to assist\n  Source: `annual-reports/2021-22.pages.jsonl`\n- ave obtained is sufficient and appropriate to provide a basis for my opinion.\nMy independence and quality control relating to the report on financial statements, controls and key performance indicators\nI have complied with the independence requirements of the Auditor General Act 2006 and the relevant ethical requirements relating to assurance\nengagements. In accordance with ASQC 1 Quality Control for Firms that Perform Audits and Reviews of Financial Reports and Other Financial\nInformation, and Other Assurance Engagements, the Office of t\n  Source: `annual-reports/2021-22.pages.jsonl`\n- l Compliance\n2024 Annual Report Zoological Parks Authority 49\n\n[page 50]\nIn preparing the financial statements, the Board is responsible for: Auditor General’s responsibilities\n• assessing the entity’s ability to continue as a going concern As required by the Auditor General Act 2006, my responsibility as an assurance practitioner is\nto express an opinion on the suitability of the design of the controls to achieve the overall\n• disclosing, as applicable, matters related to going concern\ncontrol objectives and the implementation of the con\n  Source: `annual-reports/2023-24.pages.jsonl`\n\n### Zoological Parks Authority Act 2001\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 11\n**Register search**: https://www.legislation.wa.gov.au/search?query=Zoological+Parks+Authority+Act+2001\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/CORP_PerthZooAnimalCharter2015.pages.jsonl`\n- `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl`\n- `strategies/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.pages.jsonl`\n\n**Evidence contexts**:\n- er’s current terms.\n*** Remuneration amounts include applicable superannuation.\n1 These Members’ terms expired on 28 February 2024, but they continued to act as Members for a period of 3 months, in accordance with Schedule 2,\nDivision 1, Clause 1(2)(b) of the Zoological Parks Authority Act 2001 – Cabinet approved their re-appointment on 10 June 2024.\n2 These Members’ terms expired on 30 April 2024, but they continued to act as Members for a period of 3 months in accordance with Schedule 2,\nDivision 1, Clause 1(2)(b) of the Zoological Parks Authority\n  Source: `annual-reports/2023-24.pages.jsonl`\n- l Parks Authority Act 2001 – Cabinet approved their re-appointment on 10 June 2024.\n2 These Members’ terms expired on 30 April 2024, but they continued to act as Members for a period of 3 months in accordance with Schedule 2,\nDivision 1, Clause 1(2)(b) of the Zoological Parks Authority Act 2001.\nDisclosures and Legal Compliance\n2024 Annual Report Zoological Parks Authority 128\n\n[page 129]\nZoological Parks Authority Board and Committee Remuneration\nTable 2. Audit, Finance and Risk Committee\nType of Period of Base salary/ 2023-24 actual\nPosition title\n  Source: `annual-reports/2023-24.pages.jsonl`\n- board or committee.\n** Refers to term of appointment of member’s current terms.\n1 These Members’ terms expired on 28 February 2024, but they continued to act as Members for a period of 3 months, in accordance with Schedule 2,\nDivision 1, Clause 1(2)(b) of the Zoological Parks Authority Act 2001 – Cabinet approved their re-appointment on 10 June 2024.\n2 These Members’ terms expired on 30 April 2024, but they continued to act as Members for a period of 3 months in accordance with Schedule 2,\nDivision 1, Clause 1(2)(b) of the Zoological Parks Authority\n  Source: `annual-reports/2023-24.pages.jsonl`\n- l Parks Authority Act 2001 – Cabinet approved their re-appointment on 10 June 2024.\n2 These Members’ terms expired on 30 April 2024, but they continued to act as Members for a period of 3 months in accordance with Schedule 2,\nDivision 1, Clause 1(2)(b) of the Zoological Parks Authority Act 2001.\n^ Total remuneration for Board Members including any subcommittees attended by Board Members is reported at Table 1 - Zoological Parks Authority Board.\nDisclosures and Legal Compliance\n2024 Annual Report Zoological Parks Authority 129\n\n[page 130]\nZoological\n  Source: `annual-reports/2023-24.pages.jsonl`\n- rt of a global network of conservation organisations focused\non safeguarding wildlife and habitats, sharing knowledge and\nOur purpose\nexpertise and inspiring people to act for a sustainable future.\nZPA is a Statutory Authority established and regulated by the\nZoological Parks Authority Act 2001. ZPA’s governing body is the Empowering a future where wildlife\nZoological Parks Authority Board, responsible to the Minister for and humanity thrive together\nEnvironment and part of the Department of Biodiversity, Conservation\nand Attractions (DBCA).\nThe val\n  Source: `annual-reports/2024-25.pages.jsonl`\n\n### Entities), the Financial Management Act 2006\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://www.legislation.wa.gov.au/search?query=Entities%29%2C+the+Financial+Management+Act+2006\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- Opinion\nResponsibilities of the Board for the financial statements\nThe Board is responsible for:\n keeping proper accounts\n preparation and fair presentation of the financial statements in accordance with Australian Accounting Standards (applicable to Tier 2\nEntities), the Financial Management Act 2006 and the Treasurer’s Instructions\n such internal control as it determines is necessary to enable the preparation of financial statements that are free from material\nmisstatement, whether due to fraud or error.\nIn preparing the financial statements, the Board\n  Source: `annual-reports/2021-22.pages.jsonl`\n- in all material respects, the operating results\nand cash flows of the Zoological Parks Authority for the year ended 30 June 2024 and the\nfinancial position as at the end of that period\n• in accordance with Australian Accounting Standards (applicable to Tier 2 Entities), the\nFinancial Management Act 2006 and the Treasurer’s Instructions.\nBasis for opinion\nI conducted my audit in accordance with the Australian Auditing Standards. My responsibilities\nunder those standards are further described in the Auditor’s responsibilities for the audit of the\nfinancial sta\n  Source: `annual-reports/2023-24.pages.jsonl`\n- pinion.\nResponsibilities of the Board for the financial statements\nThe Board is responsible for:\n• keeping proper accounts\n• preparation and fair presentation of the financial statements in accordance with Australian\nAccounting Standards (applicable to Tier 2 Entities), the Financial Management Act 2006\nand the Treasurer’s Instructions\n• such internal control as it determines is necessary to enable the preparation of financial\nstatements that are free from material misstatement, whether due to fraud or error.\nPage 1 of 5\n7th Floor Albert Facey House 469 Well\n  Source: `annual-reports/2023-24.pages.jsonl`\n- present fairly, in all material respects, the operating results\nand cash flows of the Authority for the year ended 30 June 2025 and the financial position\nas at the end of that period\n• in accordance with Australian Accounting Standards (applicable to Tier 2 Entities), the\nFinancial Management Act 2006 and the Treasurer’s Instructions.\nBasis for opinion\nI conducted my audit in accordance with the Australian Auditing Standards. My responsibilities\nunder those standards are further described in the Auditor’s responsibilities for the audit of the\nfinancial sta\n  Source: `annual-reports/2024-25.pages.jsonl`\n- pinion.\nResponsibilities of the Board for the financial statements\nThe Board is responsible for:\n• keeping proper accounts\n• preparation and fair presentation of the financial statements in accordance with Australian\nAccounting Standards (applicable to Tier 2 Entities), the Financial Management Act 2006\nand the Treasurer’s Instructions\n• such internal control as it determines is necessary to enable the preparation of financial\nstatements that are free from material misstatement, whether due to fraud or error.\nPage 1 of 5\n7th Floor Albert Facey House 469 Well\n  Source: `annual-reports/2024-25.pages.jsonl`\n\n### Public Sector Management Act 1994\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://www.legislation.wa.gov.au/search?query=Public+Sector+Management+Act+1994\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2021-22.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/Perth-Zoo-AR-2019-final-int.pages.jsonl`\n\n**Evidence contexts**:\n- llowing actions were undertaken:\nCompliance with Public Sector reviews also include an area for feedback and\n• Five new water fountains equipped with Standards and Ethical Codes assessment against the Code of Conduct.\nwheelchair accessible filling points were Public Sector Management Act 1994\ninstalled; Section 31 (1)\n• An interpretive multi-sensory (smell, Public Sector Standards: There was were\nsound, touch) hub at Camp N’dutu no claims of a breach of standard lodged in\nwas completed; 2019-20.\n• Members of the Perth Zoo Discovery and WA Public S\n  Source: `annual-reports/2019-20.pages.jsonl`\n- dia Australia Pty Ltd\nFacebook\n2021 Annual Report Zoological Parks Authority 109\n\n[page 110]\nOther Legal Requirements\nDisability Access and Inclusions Compliance with Public Sector\nPlan Outcomes Standards and Ethical Codes\nPerth Zoo continued to implement its Public Sector Management Act 1994\nDisability Access and Inclusion Plan (DAIP) Section 31 (1)\n2017-2022. The DAIP committee, with\nPublic Sector Standards: No claims of a\nrepresentatives from across the Zoo and the\nbreach of standard lodged in 2020-21.\nPerth Zoo Docent Association met quarterly\n  Source: `annual-reports/2020-21.pages.jsonl`\n- ACM.\n2022 Annual Report Zoological Parks Authority 113\n\n[page 114]\nOther Legal Requirements\nCompliance with Public Sector\nRecord Keeping Plan\nStandards and Ethical Codes\nPerth Zoo has a record keeping plan in place, 3. The efficiency and effectiveness of the\nPublic Sector Management Act 1994\napproved by the State Records Office. The record keeping training program is\nSection 31 (1)\nplan outlines a record keeping program for reviewed periodically – formal feedback\nPublic Sector Standards: No claims of a the agency, and describes which records rece\n  Source: `annual-reports/2021-22.pages.jsonl`\n- ability Access and Inclusion Compliance with Public Sector Standards\nand Ethical Codes\nPerth Zoo continued to implement its current Disability Compliance with Public Sector Standards and Ethical Codes\nAccess and Inclusion Plan (DAIP). The DAIP committee, with\nPublic Sector Management Act 1994 Section 31 (1)\nrepresentatives from across the Zoo and the Perth Zoo Docent\nAssociation met quarterly to monitor, drive and report on actions. Public Sector Standards: 0 claims of a breach of standard were\nIn support of the DAIP the following actions were und\n  Source: `annual-reports/2024-25.pages.jsonl`\n- Access and Inclusions • In conjunction with Autism Australia, a Compliance with Public Sector\nPlan Outcomes Social Story has been developed, that Standards and Ethical Codes\nhelps people with Autism plan and enjoy\nPerth Zoo continued to implement its current Public Sector Management Act 1994\nDisability Access and Inclusions Plan 2017- their visit to Perth Zoo. This story seeks to Section 31 (1)\nprovide the person with information and\n2022 (DAIP). In support of the DAIP, the\nPublic Sector Standards: There was were\nanswers to key questions such as\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pages.jsonl`\n\n### State Records Act 2000\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 5\n**Register search**: https://www.legislation.wa.gov.au/search?query=State+Records+Act+2000\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2023-24.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n- `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl`\n- `other-pdfs/Perth-Zoo-AR-2019-final-int.pages.jsonl`\n\n**Evidence contexts**:\n- s than\nAll staff identified as having record keeping\nonce every five years. The electronic\nresponsibilities at Perth Zoo are required\nrecord keeping management system\nto undertake a mandatory induction to\n(EDRMS) is monitored via statistics to\ncomply with the State Records Act 2000.\nevaluate progress towards electronic\nrecord keeping.\nFreedom of Information\n2. The organisation conducts a record\nIn the reporting period, Perth Zoo received\nkeeping training program. Perth Zoo\neight Freedom of Information (FOI) requests.\ncontinues to delive\n  Source: `annual-reports/2019-20.pages.jsonl`\n- tified as having record keeping\nState Records Office. The plan outlines a record keeping program\nresponsibilities at Perth Zoo are required to undertake a mandatory\nfor the agency, and describes which records are to be created, as\ninduction to comply with the State Records Act 2000.\nwell as how those records are to be kept. Perth Zoo addresses\nits compliance with the State Records Commission Standard 2 Freedom of Information\nRecord Keeping Plans: Principle 6 – Compliance as follows: In the reporting period, Perth Zoo received one Freedo\n  Source: `annual-reports/2023-24.pages.jsonl`\n- and stored. Perth Zoo addresses its compliance have record keeping responsibilities and are required to\nwith the State Records Commission Standard 2 Record Keeping undertake a mandatory induction to comply with the\nPlans: Principle 6 – Compliance as follows: State Records Act 2000.\n1. The efficiency and effectiveness of the organisation’s record Freedom of Information\nkeeping systems is evaluated not less than once every five\nyears. The electronic documents and records management In the reporting period, Perth Zoo received no Freedom o\n  Source: `annual-reports/2024-25.pages.jsonl`\n- bilities at Perth Zoo are required to\nThe electronic record keeping management\nInformation on Public Sector Standards, the undertake a mandatory induction to comply\nsystem (EDRMS) is monitored via statistics\nPublic Sector Code of Ethics and the Zoo’s with the State Records Act 2000.\nto evaluate progress towards electronic\nCode of Conduct is available on the Zoo’s\nrecord keeping.\nintranet and is an integrated part of Induction Freedom of Information\ntraining for all new staff. Bi-annual staff\n2. The organisation conducts a record In the\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl`\n- less than once every\nAll staff identified as having record keeping\nfive years.\nresponsibilities at Perth Zoo are required\nThe electronic record keeping management\nto undertake a mandatory induction to\nsystem (EDRMS) is monitored via statistics\ncomply with the State Records Act 2000.\nto evaluate progress towards electronic\nrecord keeping.\nFreedom of Information\n2. The organisation conducts a record In the reporting period, Perth Zoo received six\nkeeping training program Freedom of Information (FOI) requests. These\nPerth Zoo continues to\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pages.jsonl`\n\n### Long Service Leave Act 1958\n\n**Type**: Act\n**Confidence**: high\n**Mentions**: 3\n**Register search**: https://www.legislation.wa.gov.au/search?query=Long+Service+Leave+Act+1958\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n- `annual-reports/2020-21.pages.jsonl`\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- t assets.\n8.2.2 Contingent liabilities\nThe following contingent liability is excluded from the liabilities included in the financial statements:\nLong service leave entitlements for casual employees\nCasual employees are entitled to long service leave under the Long Service Leave Act 1958 at a minimum, where it is not covered by a specific industry\naward. Under the Act casual employees are entitled to 82/3 weeks paid leave after 10 years of continuous service. Long service leave entitlements for\ncasual employees have not been recognised as at\n  Source: `annual-reports/2019-20.pages.jsonl`\n- nt, and\ndiscounted using market yields at the end of the reporting period on national government bonds with terms to maturity that match, as closely as\npossible, the estimated future cash outflows.\nCasual employees are entitled to long service leave under the Long Service Leave Act 1958 at a minimum, where it is not covered by a specific\nindustry award. Under the Act casual employees are entitled to 82/3 weeks paid leave after 10 years of continuous service. An initial provision for long\nservice leave entitlements for casual employees has be\n  Source: `annual-reports/2020-21.pages.jsonl`\n- eporting date and recorded as an expense during the period possible, the estimated future cash outflows.\nthe services are delivered.\nCasual employees are entitled to long service leave under the\nAnnual and purchased leave liabilities are classified as current Long Service Leave Act 1958 at a minimum, where it is not\nas there is no right at the end of the reporting period to defer covered by a specific industry award.Under the Act, casual\nsettlement for at least 12 months after the reporting period. employees are entitled to 82/3 weeks paid l\n  Source: `annual-reports/2024-25.pages.jsonl`\n\n### Department of Biodiversity, Conservation Zoological Parks Authority Act 2001\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Department+of+Biodiversity%2C+Conservation+Zoological+Parks+Authority+Act+2001\n\n**Sources**:\n- `strategies/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.pages.jsonl`\n\n**Evidence contexts**:\n- e 6]\nAbout ZPA and Perth Zoo\nAbout ZPA\nZPA is a Statutory Authority established and regulated by the Zoological Parks Authority\nAct 2001. ZPA’s governing body is the Zoological Parks Authority Board, responsible to\nthe Minister for Environment and part of the Department of Biodiversity, Conservation Zoological Parks\nAuthority Act 2001\nand Attractions (DBCA). DBCA Strategic Directions\n2022-2025\nAbout Perth Zoo\nPerth Zoo is situated on Whadjuk Noongar Boodjar, on a 19-hectare site in the inner-city ZPA Strategic Plan Perth Zoo\n2024-2029 Master Plan 2040\nsuburb of South Perth. Annual visitati\n  Source: `strategies/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.pages.jsonl`\n\n### October Zoological Parks Authority Act 2001\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=October+Zoological+Parks+Authority+Act+2001\n\n**Sources**:\n- `other-pdfs/Perth-Zoo-AR-2019-final-int.pages.jsonl`\n\n**Evidence contexts**:\n- Institute of Company Directors and has\nserved on a number of public, private and\nThe Board carried out its responsibilities Ms Susan Harrington\ngovernment boards. Mr Lamond was\nconsistent with the provisions of the Deputy Chair\nre-appointed to the Board on 29 October\nZoological Parks Authority Act 2001, and in (7 out of 7)\n2018 for a one-year term.\nline with the Zoo’s Code of Conduct.\nMs Harrington, a highly\nDr Kellie Pendoley\nMr Brian Easton experienced biologist and\n(6 out of 7)\nAO Chairperson researcher, was the WA Health Department’s\n(6 out of 7) Medica\n  Source: `other-pdfs/Perth-Zoo-AR-2019-final-int.pages.jsonl`\n\n### Parks Authority Act 2001\n\n**Type**: Act\n**Confidence**: medium\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Parks+Authority+Act+2001\n\n**Sources**:\n- `annual-reports/2019-20.pages.jsonl`\n\n**Evidence contexts**:\n- member is shown below in parentheses.\nMs Bain is a marketer and\nThe Board carried out its responsibilities Mr Alex Lamond journalist with 20 years’\nconsistent with the provisions of the Zoological Deputy Chairperson experience in the communications industry.\nParks Authority Act 2001, and in line with the (6 out of 6) Following her career with the Australian\nZoo’s Code of Conduct. Broadcasting Corporation, Ms Bain established\nMr Lamond has combined a\nher own successful marketing agency, Bain\nGrant Robinson formal engineering/science\nMedia\n  Source: `annual-reports/2019-20.pages.jsonl`\n\n### Western Australian State Records Act 2000\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 2\n**Register search**: https://www.legislation.wa.gov.au/search?query=Western+Australian+State+Records+Act+2000\n\n**Sources**:\n- `pages/announcements-index.html`\n- `pages/announcements-index__24.html`\n\n**Evidence contexts**:\n- consent (though from time to time we may disclose your personal information to a party acting on behalf of Perth Zoo.  (See section 7.); and\nAny email correspondence sent to this site will be treated as a public record and will be retained as required by the\nWestern Australian State Records Act 2000\nand other relevant regulations.\n6. How we capture information\nPerth Zoo uses technology called cookies when you visit its website.\nA cookie is a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. Whe\n  Source: `pages/announcements-index.html`\n- consent (though from time to time we may disclose your personal information to a party acting on behalf of Perth Zoo.  (See section 7.); and\nAny email correspondence sent to this site will be treated as a public record and will be retained as required by the\nWestern Australian State Records Act 2000\nand other relevant regulations.\n6. How we capture information\nPerth Zoo uses technology called cookies when you visit its website.\nA cookie is a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. Whe\n  Source: `pages/announcements-index__24.html`\n\n### Animal Welfare Act 2002\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Animal+Welfare+Act+2002\n\n**Sources**:\n- `other-pdfs/CORP_PerthZooAnimalCharter2015.pages.jsonl`\n\n**Evidence contexts**:\n- ecies in our care and that we comply with our legislative obligations to animal welfare.\nAs a Western Australian public sector agency, Perth Zoo is the statutory zoo for the State and\noperates in accordance with the Zoological Parks Authority Act 2001 and the Animal Welfare Act\n2002. Classed as a scientific establishment, Perth Zoo is required to abide by the Australian code\nfor the care and use of animals for scientific purposes 2013 (8th edition). In order to meet these\nobligations we operate under the framework and guidance of an Anim\n  Source: `other-pdfs/CORP_PerthZooAnimalCharter2015.pages.jsonl`\n\n### Australian Accounting Standards, the Financial Management Act 2006\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Australian+Accounting+Standards%2C+the+Financial+Management+Act+2006\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- ents are:\n based on proper accounts and present fairly, in all material respects, the operating results and cash flows of the Zoological Parks Authority\nfor the year ended 30 June 2022 and the financial position at the end of that period\n in accordance with Australian Accounting Standards, the Financial Management Act 2006 and the Treasurer’s Instructions.\nBasis for opinion\nI conducted my audit in accordance with the Australian Auditing Standards. My responsibilities under those standards are further described in the\nAuditor’s responsibilities for the audit of the financial sta\n  Source: `annual-reports/2021-22.pages.jsonl`\n\n### Code of Conduct. Act 2000\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Code+of+Conduct.+Act+2000\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- (EDRMS)\nMeasures are in place to ensure all Zoo staff Zoo are required to undertake a mandatory\nis monitored via statistics to evaluate\nare familiar with the Code of Ethics and the induction compliant with the State Records\nprogress towards electronic record\nCode of Conduct. Act 2000.\nkeeping.\nInformation on the Public Sector Standards, 2. The organisation conducts a record Freedom of Information\nthe Public Sector Code of Ethics and the keeping training program – Perth Zoo In the reporting period, Perth Zoo received\nCode of Conduct is ava\n  Source: `annual-reports/2021-22.pages.jsonl`\n\n### Equal Opportunity Act 1984\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Equal+Opportunity+Act+1984\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- iverse backgrounds 15.5 6.3 6.4\nYouth (15 to 24 years) 5.8 4.5 4.4\n*Workforce diversity figures have been adjusted and prepared based on headcount instead of raw employee data.\nDBCA’s Workforce and Diversity Plan 2021-2025 was developed in accordance with the Equal Opportunity Act 1984 and the Public Sector\nCommission’s Workforce Diversification and Inclusion Strategy for Public Sector Employment 2020-2025. It is guided by DBCA’s RAP, Women in\nFire Management Action Plan and the Western Australian Multicultural Policy Framework.\nThe Plan ou\n  Source: `annual-reports/2021-22.pages.jsonl`\n\n### For Subject to the Copyright Act 1968\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=For+Subject+to+the+Copyright+Act+1968\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- eport 2023- if an acknowledgment of the\n24 – is published in an electronic source is included. Such use\nformat. Perth Zoo encourages must not be for the purpose of\npeople to use recycled paper if sale or commercial exploitation.\nprinting a copy of the report. For Subject to the Copyright Act 1968,\nthe convenience of readers, the reproduction, storage in a retrieval\nannual report has been presented system or transmission in any form\nin individual chapters optimised by any means of any part of the\nfor screen reading, as well as work other than for the p\n  Source: `annual-reports/2023-24.pages.jsonl`\n\n### Injury Management Act 1981\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Injury+Management+Act+1981\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- grid Ngoorlak.\nDisclosures and Legal Compliance\n2024 Annual Report Zoological Parks Authority 141\n\n[page 142]\nGovernment Policy Requirements\nOccupational Safety, Health and Injury (OSH) Management\nPerth Zoo management is committed to providing and maintaining Injury Management Act 1981 via assistance from external providers and\na safe and healthy environment, and to the continuous improvement support through the development of comprehensive return to work plans.\nof injury prevention and injury management programs.\nThe number of Lost Time In\n  Source: `annual-reports/2023-24.pages.jsonl`\n\n### Nil Management Act 2006\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Nil+Management+Act+2006\n\n**Sources**:\n- `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl`\n\n**Evidence contexts**:\n- ecrasher Advertising Pty Ltd\nthe Authority’s 2018-19 budget estimates\nThe Brand Agency\nhave been prepared and approved in\nMarket research organisations Painted Dog Research Pty Ltd $54,119 accordance with Section 40 of the Financial\nPolling organisations Nil $Nil Management Act 2006.\nDirect mail organisations $55,407 As required under Treasurer’s Instruction\nEzimail 953, the 2018-19 annual estimates for the\nMailchimp Zoological Parks Authority are provided in\nthe following table.\nMedia advertising organisations $265,426\nCarat Australia M\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl`\n\n### Other Legal Requirements Electoral Act 1907\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Other+Legal+Requirements+Electoral+Act+1907\n\n**Sources**:\n- `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl`\n\n**Evidence contexts**:\n- tstanding at\nSectional level. These registers are reviewed instead of their personal card for minor\nbalance date NIL\nquarterly in accordance with the established personal payments.\nreview schedule.\n2018 Annual Report Zoological Parks Authority 139\n\n[page 140]\nOther Legal Requirements\nElectoral Act 1907 Financial Estimates 2018-19\nIn accordance with section 175ZE of the Electoral Act 1907, the Authority incurred the The Zoological Parks Authority amalgamated\nfollowing expenditure in relation to advertising, market research, polling, direct mail and with othe\n  Source: `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl`\n\n### Public Sector Standards and Ethical Codes Public Sector Management Act 1994\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Public+Sector+Standards+and+Ethical+Codes+Public+Sector+Management+Act+1994\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- gaging experience for visitors with limited mobility.\n- This year, the Zoo welcomed 7,005 carers to the Zoo free of charge.\nDisclosures and Legal Compliance\n2024 Annual Report Zoological Parks Authority 135\n\n[page 136]\nOther legal requirements\nCompliance with Public Sector Standards\nand Ethical Codes\nPublic Sector Management Act 1994 Section 31 (1) Information on the Public Sector Standards, the Public Sector Code of\nEthics and the Code of Conduct is available on the Zoo’s intranet and\nPublic Sector Standards: 0 claims of a breach\nis an integrated part of induction training for all new st\n  Source: `annual-reports/2023-24.pages.jsonl`\n\n### Service Leave Act 1958\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Service+Leave+Act+1958\n\n**Sources**:\n- `annual-reports/2023-24.pages.jsonl`\n\n**Evidence contexts**:\n- he\nthat match, as closely as possible, the estimated future cash outflows.\npresent value of expected payments to be made in relation to services\nCasual employees are entitled to long service leave under the Long\nprovided by employees up to the reporting date.\nService Leave Act 1958 at a minimum, where it is not covered by a\nLong service leave liabilities that are unconditional long service leave\nspecific industry award. Under the Act casual employees are entitled to\nprovisions are classified as current liabilities as the Authority does\n  Source: `annual-reports/2023-24.pages.jsonl`\n\n### Subject to the Copyright Act 1968\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Subject+to+the+Copyright+Act+1968\n\n**Sources**:\n- `pages/annual-reports-index.html`\n\n**Evidence contexts**:\n- niversity libraries in Western Australia.\nThis work is copyright. It may be reproduced in whole or in part for study or training purposes if an acknowledgment of the source is included. Such use must not be for the purposes of sale or commercial exploitation. Subject to the\nCopyright Act 1968\n, reproduction, storage in a retrieval system or transmission in any form by any means of any part of the work other than for the purposes above is not permitted without prior written authorisation from Perth Zoo. Requests and inquiries concerning reproductio\n  Source: `pages/annual-reports-index.html`\n\n### Western Australian Public Sector Management Act 1994\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Western+Australian+Public+Sector+Management+Act+1994\n\n**Sources**:\n- `annual-reports/2024-25.pages.jsonl`\n\n**Evidence contexts**:\n- and Legal Compliance\nGovernment Policy Requirements\nWorkforce Diversification and Inclusion Strategy\nPerth Zoo is committed to fostering a diverse, inclusive, and Compliance with Public Sector Standards and Ethical Codes\nrespectful workplace that reflects the Western Australian\nPublic Sector Management Act 1994 Section 31 (1)\ncommunity we serve. We are dedicated to building a workplace\nculture where all employees feel safe, valued, and supported to • Public Sector Standards: 0 breach claims lodged (2024–2025)\nthrive, regardless of background, identity, or lived expe\n  Source: `annual-reports/2024-25.pages.jsonl`\n\n### Workers’ Compensation and Injury Management Act 1981\n\n**Type**: Act\n**Confidence**: low\n**Mentions**: 1\n**Register search**: https://www.legislation.wa.gov.au/search?query=Workers%E2%80%99+Compensation+and+Injury+Management+Act+1981\n\n**Sources**:\n- `annual-reports/2021-22.pages.jsonl`\n\n**Evidence contexts**:\n- Corporate Executive. Health and Safety is reported on a quarterly\nbasis to the Board. The site has 17 elected Health and Safety Representatives who complete the 5-day training course. Perth Zoo ensures\ncompliance with the injury management requirements of the Workers’ Compensation and Injury Management Act 1981 via assistance from\nexternal providers and support through the development of comprehensive return-to-work plans.\nPerth Zoo has implemented a multi-level education process to educate managers and staff on the requirements of the new Health and Safety\nAct and\n  Source: `annual-reports/2021-22.pages.jsonl`\n\n## Files Scanned\n\n- `pages/about.html` (page)\n- `pages/announcements-index.html` (page)\n- `pages/announcements-index__24.html` (page)\n- `pages/annual-reports-index.html` (page)\n- `pages/annual-reports-index__02.html` (page)\n- `pages/contact.html` (page)\n- `pages/homepage.html` (page)\n- `pages/news-latest.html` (page)\n- `pages/strategies-index.html` (page)\n- `pages/strategies-index__22.html` (page)\n- `annual-reports/2019-20.pages.jsonl` (pdf_pages)\n- `annual-reports/2020-21.pages.jsonl` (pdf_pages)\n- `annual-reports/2021-22.pages.jsonl` (pdf_pages)\n- `annual-reports/2023-24.pages.jsonl` (pdf_pages)\n- `annual-reports/2024-25.pages.jsonl` (pdf_pages)\n- `other-pdfs/CORP_CustomerServiceCharter.pages.jsonl` (pdf_pages)\n- `other-pdfs/CORP_PerthZooAnimalCharter2015.pages.jsonl` (pdf_pages)\n- `other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pages.jsonl` (pdf_pages)\n- `other-pdfs/Perth-Zoo-AR-2019-final-int.pages.jsonl` (pdf_pages)\n- `strategies/354839-FINAL-ZPA-STRATEGIC-PLAN-and-FRAMEWORK-2024-29-October-2023.pages.jsonl` (pdf_pages)",
  "global_initiatives_md": null,
  "strategy": {
    "reporting_period": "2024-25",
    "corporate_plan_period": "2025-26",
    "vision": "To be Western Australia’s journey into the natural world [AR p.7]",
    "vision_source_page": 7,
    "purposes": "Empowering a future where wildlife and humanity thrive together [AR p.7]",
    "purposes_source_page": 7,
    "how_we_deliver": null,
    "how_we_deliver_source_page": null,
    "government_priorities": [
      {
        "text": "Leading conservation outcomes",
        "source_page": null
      },
      {
        "text": "Empowering positive behaviour change",
        "source_page": null
      },
      {
        "text": "Advancing animal welfare",
        "source_page": null
      },
      {
        "text": "Deepening care for our Country",
        "source_page": null
      },
      {
        "text": "Strengthening organisational performance",
        "source_page": null
      }
    ],
    "outcomes": [
      {
        "name": "Outcome 1: Community enjoyment, appreciation and understanding of attractions under the Department’s care",
        "description": "To achieve consistently very high visitor satisfaction levels and manage anticipated impacts on visitor satisfaction from major construction works [AR p.13]",
        "key_activities": [
          "Visitor services and public programs provided at Perth Zoo"
        ],
        "source_page": 13
      },
      {
        "name": "Outcome 2: Plants and animals, and the landscapes they occupy, are conserved through evidence-based conservation actions",
        "description": "Good breeding success for Western Swamp Tortoise and a trial of ground nest incubation versus artificial incubation continued [AR p.14]",
        "key_activities": [
          "Research and conservation partnership"
        ],
        "source_page": 14
      }
    ],
    "values": [
      "We lead with integrity",
      "We are curious and brave",
      "We empower action",
      "We are stronger together"
    ],
    "values_framework_name": null,
    "kpi_targets_2025_26": [
      {
        "code": "CCE01",
        "measure": "Average cost per visitor at Perth Zoo",
        "target": "Stability or improvement",
        "source_page": null
      }
    ],
    "kpi_results_2024_25": [
      {
        "code": "CCE01",
        "measure": "Average cost per visitor at Perth Zoo",
        "result": "Achieved",
        "status": "Achieved",
        "source_page": 13
      }
    ],
    "_source_urls": {
      "annual_report_url": "https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/PZ_Annual-Report_25_digital.pdf",
      "corporate_plan_url": ""
    }
  },
  "ideas": [
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Data & Performance",
      "scale": "small",
      "title": "KPI evidence register with named owners",
      "idea": "Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.",
      "quote": "[Page 12]\nAgency Performance\nPerformance Summary (continued)\nSummary of key performance indicators\nOutcome 1: Community enjoyment, appreciation and understanding of attractions under\nthe Department’s care\n2020-21 2020-21\nTarget (1) Actual Variation (3)\nKey effectiveness indicator:\nAverage level of visitor satisfaction at Perth Zoo 97% 90%(2) (7)(2)\nService 1: Visitor services and public\nprograms provided at Perth Zoo\nKey efficiency indicator:\nAverage cost per visitor at Perth Zoo $33.56 $33.24 ($0.32)\n(1) As specified in DBCA Budget Statements (DBCA Outcome 1 and DBCA Service 3).\n(2) To ensure consistency and uniformity in the reporting of the visitor satisfaction key\nperformance indicator across the Department of Biodiversity, Conservation and Attractions\nthe survey question and measurement scales used to measure visitor satisfaction changed\nduring the reporting period.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2020-21.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Data & Performance",
      "scale": "large",
      "title": "Outcome dashboard linking budget, delivery, and public impact",
      "idea": "Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.",
      "quote": "[Page 12]\nAgency Performance\nPerformance Summary (continued)\nSummary of key performance indicators\nOutcome 1: Community enjoyment, appreciation and understanding of attractions under\nthe Department’s care\n2020-21 2020-21\nTarget (1) Actual Variation (3)\nKey effectiveness indicator:\nAverage level of visitor satisfaction at Perth Zoo 97% 90%(2) (7)(2)\nService 1: Visitor services and public\nprograms provided at Perth Zoo\nKey efficiency indicator:\nAverage cost per visitor at Perth Zoo $33.56 $33.24 ($0.32)\n(1) As specified in DBCA Budget Statements (DBCA Outcome 1 and DBCA Service 3).\n(2) To ensure consistency and uniformity in the reporting of the visitor satisfaction key\nperformance indicator across the Department of Biodiversity, Conservation and Attractions\nthe survey question and measurement scales used to measure visitor satisfaction changed\nduring the reporting period.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / Parliament / public",
      "source": "annual-reports/2020-21.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/2021-PerthZoo_Annual_Report_Interactive.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Citizen Services",
      "scale": "small",
      "title": "Plain-language service pages and proactive status updates",
      "idea": "Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.",
      "quote": "[Page 61]\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nSUMMARY OF CONSOLIDATED ACCOUNT APPROPRIATIONS FOR THE YEAR ENDED 30 JUNE 2020\n2020 2020 2020\nBudget Supplementary Revised 2020 2020\nEstimate Funding Budget Actual Variance\n$ $ $ $ $\nDelivery of Services\nAmount appropriated to deliver services 10,812,000 2,200,000 13,012,000 13,005,000 (7,000)\nTotal appropriations provided to deliver services 10,812,000 2,200,000 13,012,000 13,005,000 (7,000)\nCapital\nCapital appropriations 762,000 - 762,000 758,000 (4,000)\nGRAND TOTAL 11,574,000 2,200,000 13,774,000 13,763,000 (11,000)\n2020 Annual Report Zoological Parks Authority 61",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Citizen Services",
      "scale": "large",
      "title": "Single front door for life-event based services",
      "idea": "Bundle services around life events so citizens can complete related steps across agencies in one journey.",
      "quote": "[Page 61]\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nSUMMARY OF CONSOLIDATED ACCOUNT APPROPRIATIONS FOR THE YEAR ENDED 30 JUNE 2020\n2020 2020 2020\nBudget Supplementary Revised 2020 2020\nEstimate Funding Budget Actual Variance\n$ $ $ $ $\nDelivery of Services\nAmount appropriated to deliver services 10,812,000 2,200,000 13,012,000 13,005,000 (7,000)\nTotal appropriations provided to deliver services 10,812,000 2,200,000 13,012,000 13,005,000 (7,000)\nCapital\nCapital appropriations 762,000 - 762,000 758,000 (4,000)\nGRAND TOTAL 11,574,000 2,200,000 13,774,000 13,763,000 (11,000)\n2020 Annual Report Zoological Parks Authority 61",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / service users",
      "source": "annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Procurement & Delivery",
      "scale": "small",
      "title": "Procurement lessons library for repeat purchases",
      "idea": "Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.",
      "quote": "[Page 94]\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2022 (continued)\nMajor estimate and actual (2022) variance narratives:\n8) Receipts from capital appropriations were $4,099,000 (61%) below the estimate due to the Authority deferring the draw down of these funds from\nstate government over the forward estimates for planning and delivery of priority projects in the Perth Zoo Master Plan, with drawdowns amended to\nreflect proposed scheduling of planning and delivery of these projects.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Procurement & Delivery",
      "scale": "large",
      "title": "Portfolio delivery office for major investments",
      "idea": "Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.",
      "quote": "[Page 94]\nFFiinnaanncciiaall SSttaatteemmeennttss\nZZOOOOLLOOGGIICCAALL PPAARRKKSS AAUUTTHHOORRIITTYY\nNOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2022 (continued)\nMajor estimate and actual (2022) variance narratives:\n8) Receipts from capital appropriations were $4,099,000 (61%) below the estimate due to the Authority deferring the draw down of these funds from\nstate government over the forward estimates for planning and delivery of priority projects in the Perth Zoo Master Plan, with drawdowns amended to\nreflect proposed scheduling of planning and delivery of these projects.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Delivery teams / suppliers",
      "source": "annual-reports/2021-22.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-Annual-Report-2022-Interactive.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Risk & Assurance",
      "scale": "small",
      "title": "Recommendation tracker for audits, reviews, and inquiries",
      "idea": "Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.",
      "quote": "[Page 116]\nGovernance Disclosures\nRisk Contracts with Senior Officers\n2018-19\nPerth Zoo has a comprehensive risk At the date of reporting, no senior officers, Aggregate amount of personal use\nmanagement framework in place, overseen by or firms of which senior officers are members, expenditure for the reporting period $258\nthe Executive Risk Management Committee or entities in which senior officers have\nAggregate amount of personal\nand the ZPA Audit Subcommittee.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Risk & Assurance",
      "scale": "large",
      "title": "Integrated assurance and lessons-learned system",
      "idea": "Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.",
      "quote": "[Page 116]\nGovernance Disclosures\nRisk Contracts with Senior Officers\n2018-19\nPerth Zoo has a comprehensive risk At the date of reporting, no senior officers, Aggregate amount of personal use\nmanagement framework in place, overseen by or firms of which senior officers are members, expenditure for the reporting period $258\nthe Executive Risk Management Committee or entities in which senior officers have\nAggregate amount of personal\nand the ZPA Audit Subcommittee.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Executives / assurance teams",
      "source": "other-pdfs/Perth-Zoo-AR-2019-final-int.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth-Zoo-AR-2019-final-int.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Regulation & Policy",
      "scale": "small",
      "title": "Regulatory burden scan for forms, guidance, and reporting",
      "idea": "Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.",
      "quote": "[Page 137]\nGovernment Policy Requirements\nActual Actual Actual\nMeasure Results Results Results Results against Target\n2019-20 2018-19 2017-18 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nNot Achieved\nZero (0) or 10% reduction on Reflection of increase in number\nLost time injury and/or disease incidence rate 6.7% 2.13% 3.12% previous 3 years of LTI’s.",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Regulation & Policy",
      "scale": "large",
      "title": "Adaptive regulation program with live feedback loops",
      "idea": "Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.",
      "quote": "[Page 137]\nGovernment Policy Requirements\nActual Actual Actual\nMeasure Results Results Results Results against Target\n2019-20 2018-19 2017-18 Target Comment on result\nNumber of fatalities 0 0 0 Zero (0) Achieved\nNot Achieved\nZero (0) or 10% reduction on Reflection of increase in number\nLost time injury and/or disease incidence rate 6.7% 2.13% 3.12% previous 3 years of LTI’s.",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Regulated entities / policy teams",
      "source": "annual-reports/2019-20.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/All%20PDFs/Perth_Zoo_Annual_Report_2020.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Regulatory capture",
        "Over-automation of judgement"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Citizen Participation",
      "scale": "small",
      "title": "Consultation feedback summaries with response tracking",
      "idea": "Summarise consultation submissions by theme and publish what changed in response.",
      "quote": "The Zoo’s operations in 2017-18 were 3) Community Engagement: responsible for\ndelivered through four business areas: discovery and learning (education), events,\n1) Life Sciences: responsible for the care partnerships, media and communications,\nof animal species on the Zoo site, and interpretation, marketing and visitor\nspecies management plans undertaken services; and\nPerth Zoo’s Corporate Executive team: Wendy Attenborough,\nin partnership with other zoos and wildlife 4) Corporate Services: responsible Maria Finnigan, Dr Peter Mawson, Melanie Price, Claire Wright\nagencies as part of regional and global for information technology, facilities\nconservation efforts; management and environmental\n2) Animal Health and Research: responsible services, finance and capital\nfor the Zoo’s veterinary department, project management, records",
      "impact": "High",
      "effort": "Low",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)",
      "implementation": [
        "Pick one high-volume process or document family.",
        "Name an owner and baseline current volume, time, cost, and satisfaction.",
        "Run a 4-8 week pilot with clear before/after metrics.",
        "Publish lessons and decide whether to scale."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    },
    {
      "entity_id": "S-WA-054",
      "entity_name": "Zoological Parks Authority",
      "folder_name": "Zoological-Parks-Authority",
      "category": "Citizen Participation",
      "scale": "large",
      "title": "Always-on policy participation platform",
      "idea": "Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.",
      "quote": "The Zoo’s operations in 2017-18 were 3) Community Engagement: responsible for\ndelivered through four business areas: discovery and learning (education), events,\n1) Life Sciences: responsible for the care partnerships, media and communications,\nof animal species on the Zoo site, and interpretation, marketing and visitor\nspecies management plans undertaken services; and\nPerth Zoo’s Corporate Executive team: Wendy Attenborough,\nin partnership with other zoos and wildlife 4) Corporate Services: responsible Maria Finnigan, Dr Peter Mawson, Melanie Price, Claire Wright\nagencies as part of regional and global for information technology, facilities\nconservation efforts; management and environmental\n2) Animal Health and Research: responsible services, finance and capital\nfor the Zoo’s veterinary department, project management, records",
      "impact": "Very High",
      "effort": "High",
      "proof": "Evidence-backed",
      "beneficiaries": "Citizens / stakeholders / policy teams",
      "source": "other-pdfs/PER0224-Perth-Zoo-AR-2018_Interactive.pdf (https://perthzoo.wa.gov.au/PerthZooWebsite/media/PerthZoo/Resources/Annual%20Reports/PER0224-Perth-Zoo-AR-2018_Interactive.pdf)",
      "implementation": [
        "Create a senior responsible owner and cross-functional delivery team.",
        "Map legislation, data, privacy, procurement, cyber, and workforce constraints.",
        "Co-design with users and frontline staff before technology selection.",
        "Stage delivery through pilots, benefits tracking, and public reporting."
      ],
      "risks": [
        "Privacy and data quality",
        "Change fatigue",
        "Unclear accountability",
        "Digital exclusion",
        "Low public trust if feedback is not acted on"
      ]
    }
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