Pre-filled cross-agency forms

If government already knows your address, DOB, and income (from ATO), pre-fill it on Services Australia and other agency forms. Don't make people type what you already have.

Tell-Us-Once for life events

When someone dies, the family notifies one agency and it flows to all of them (ATO, Medicare, Centrelink, DVA, state government). One form, not twelve. Start with a pilot between two agencies.

Proactive SMS for life-event entitlements

When someone turns 65, Services Australia texts: "You may now be eligible for the Age Pension, Seniors Card, and cheaper prescriptions. Here's how to check." Automated, data-driven.

Tax incentive for employer flexible start times

Encourage (tax incentive?) employers in CBDs to offer 10am starts, reducing peak demand. Already proven overseas.

No-wrong-door hardship intake

Single online + phone intake that fans out a hardship application to energy, water, telco, council rates, and food relief simultaneously.

Real-cost-of-living dashboard

Public dashboard showing weekly basket costs by region with rebate-eligibility and uptake stats; sourced from ABS + jurisdictions.

Cashless legacy unwind audit

Audit + structured opt-out from remaining income-management instruments where communities request.

Newcomer credit-history bridge

Government-backed credit file using bills + bank deposits for first 24 months in country.