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ACT
Independent Statutory Authority
Finance and Treasury

ACT Audit Office

https://www.audit.act.gov.au/

Annual Budget

$8M

ACT 2025-26 Budget
Flat vs prior year
Staff

45

Headcount (2024-25)
Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

High confidence
ACT-Audit-Office.json

STRATEGY SUMMARY

provide an independent view to the ACT Legislative Assembly and the community on the efficiency and effectiveness of the ACT Public Sector; promote accountability in the public administration of the Territory; and promote the efficiency and effectiveness of public services and programs provided by the Territory

VISION

an accountable and highly performing ACT Public Sector

PURPOSE

provide an independent view to the ACT Legislative Assembly and the community on the efficiency and effectiveness of the ACT Public Sector; promote accountability in the public administration of the Territory; and promote the efficiency and effectiveness of public services and programs provided by the Territory

Strategic priorities

· 3

1

Financial Audit

2

Performance Audit

3

Professional Services

Outcomes

· 2

Outcome 1: Accountability and Efficiency

Promote accountability and efficiency in the ACT Public Sector through independent audits and reviews.

KEY ACTIVITIES

  • Financial audits
  • Performance audits
  • Consultation and engagement with stakeholders

Outcome 2: Quality Assurance

Ensure the quality and reliability of audit work through rigorous quality assurance processes.

KEY ACTIVITIES

  • Engagement quality reviews
  • Inspections of completed engagements

Values

· 5

independence

integrity

professionalism

respect

learning and innovation

Performance measures

· 3

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Average period of completion of performance audits

11 months

11.9 months

Annual Report 2024-25 · p.12
Exceeded target

CCE02

Percentage of agencies satisfied with performance audits

95%

83%

Annual Report 2024-25 · p.12
Below target

CCE03

Percentage of agencies agreeing that the performance audit will help their organisation improve administration of the audited activity

80%

92%

Annual Report 2024-25 · p.12
Exceeded target

Ideas distilled from this entity's strategy & evidence

· 12

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

Report-No.-8-of-2024-2023-24-Annual-Report.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

Report-No.-8-of-2024-2023-24-Annual-Report.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

Audit-Office-Annual-Report-2024-25.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

Audit-Office-Annual-Report-2024-25.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

Report-No.9-of-2021-Annual-Report-2020-21.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

Report-No.9-of-2021-Annual-Report-2020-21.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

Report-No.-6-of-2022-Annual-Report-2021-22.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

Report-No.-6-of-2022-Annual-Report-2021-22.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

Report-No.9-of-2021-Annual-Report-2020-21.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

Report-No.9-of-2021-Annual-Report-2020-21.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

Report-No.-7-of-2023-Annual-Report-2022-23.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

Report-No.-7-of-2023-Annual-Report-2022-23.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

Report-No.-8-of-2024-2023-24-Annual-Report.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

Report-No.-8-of-2024-2023-24-Annual-Report.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

Audit-Office-Annual-Report-2024-25.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

Audit-Office-Annual-Report-2024-25.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

Report-No.9-of-2021-Annual-Report-2020-21.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

Report-No.9-of-2021-Annual-Report-2020-21.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

Report-No.-6-of-2022-Annual-Report-2021-22.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

Report-No.-6-of-2022-Annual-Report-2021-22.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

Report-No.9-of-2021-Annual-Report-2020-21.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

Report-No.9-of-2021-Annual-Report-2020-21.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

Report-No.-7-of-2023-Annual-Report-2022-23.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

Report-No.-7-of-2023-Annual-Report-2022-23.pdf)

Want the full analysis?

Download this month's report covering ACT Audit Office