Portfolio: Justice
https://esa.act.gov.au/ses
$8M
ACT 2025-26 Budget20
Headcount (2024-25)12 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
No current official strategy document has been verified yet
Structured strategy exists but is incomplete.
Ideas distilled from this entity's strategy & evidence
· 12
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
contact-us)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
contact-us)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
contact-us)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
contact-us)
Triage queue for stuck or ageing cases
Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
End-to-end case processing redesign
Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
contact-us)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
contact-us)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
contact-us)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
contact-us)
Triage queue for stuck or ageing cases
Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
End-to-end case processing redesign
Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
202505%20ACF%26R%20Applicant%20Information%20Booklet%20V2.pdf)
Bodies within the Justice portfolio