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SA
Independent Statutory Authority
Finance and Treasury

Audit Office of South Australia

https://www.audit.sa.gov.au/

Annual Budget

$25M

SA 2025-26 Budget
Flat vs prior year
Total Revenue

$25M

2024-25 Total Revenue
Staff

120

Headcount (2024-25)
Ideas relevant to this department

10 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

No current official strategy document has been verified yet

No current official strategy document has been verified yet.

Ideas distilled from this entity's strategy & evidence

· 10

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

)

Case Processing

Triage queue for stuck or ageing cases

Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.

Impact: High
Effort: Low
small

)

Case Processing

End-to-end case processing redesign

Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.

Impact: Very High
Effort: High
large

)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: Medium
Effort: Low
small

)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: High
Effort: High
large

)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: Medium
Effort: Low
small

)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: High
Effort: High
large

)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

)

Case Processing

Triage queue for stuck or ageing cases

Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.

Impact: High
Effort: Low
small

)

Case Processing

End-to-end case processing redesign

Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.

Impact: Very High
Effort: High
large

)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: Medium
Effort: Low
small

)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: High
Effort: High
large

)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: Medium
Effort: Low
small

)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: High
Effort: High
large

)

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