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Federal
Non-corporate Commonwealth Entity
Employment and Workplace Relations

Australian Skills Quality Authority (National Vocational Education and Training Regulator)

Portfolio: Employment and Workplace Relations

http://www.asqa.gov.au

Annual Budget

$45M

2025-26 Budget
Flat vs prior year
Total Revenue

$50M

2024-25 Total Revenue
Staff

250

Headcount (2024-25)
Major Digital Projects
6

VSLConnect Project

Department of Employment and Workplace Relations

Tier 1
DCA: Medium
Active

Total Budget

$41.8M

Digital Budget

$33.2M

July 2023December 2025

This project is enabling the Australian Government to better realise the benefits of the VET Student Loans (VSL) program and minimise the risk of occurrences such as the recent historical student debt issue. It will have a stronger focus on compliance and automation, and deliver a system that is flexible, scalable and stable, with a greatly enhanced data collection, integration and analytics capability.

Digital Transformation Program (Strengthening Integrity of the VET sector)

Australian Skills Quality Authority

Tier 2
DCA: Medium-High
Active

Total Budget

$24.8M

Digital Budget

$24.8M

January 2024June 2027

The Australian Skills Quality Authority (ASQA) is the national regulator of the VET sector. In February 2024, ASQA commenced a 3.5-year Digital Transformation Program to address issues with its existing ICT systems and data capabilities. The objective of the program is to ensure that ASQA is a modern, best-practice regulator, through the implementation and integration of contemporary systems and applications that will ensure ASQA can efficiently and effectively deliver its regulatory and organisational priorities.

Parent Pathways

Department of Employment and Workplace Relations

Tier 2
DCA: Medium
Active

Total Budget

$68.7M

Digital Budget

$36.8M

November 2023June 2026

The project is supporting the implementation of Parent Pathways, a voluntary service that provides personalised assistance and financial support to eligible parents and carers of children up to the age of 6 years. This extended ParentsNext to 31 October 2024 and introduced Parent Pathways from 1 November 2024, which included releasing the IT system on the Workforce Australia Digital Platform and the APS Pilot. As part of the project, enhancements will be made to Parent Pathways.

Enhancements to the Workforce Australia Digital Platform to administer the redesigned foundation skills program

Department of Employment and Workplace Relations

Tier 3
Active

Total Budget

$10.9M

Digital Budget

$10.9M

July 2023June 2026

The redesigned Skills for Education and Employment (SEE) program will improve the language, literacy, numeracy and digital literacy (LLND) skills for Australians. The program will feature 2 complementary streams of LLND training delivery. Enhancements to the Workforce Australia Digital Platform are required to support the delivery, data reporting and compliance arrangements of the redesigned SEE program.

Pacific Australia Labour Mobility (PALM) scheme insourcing

Department of Employment and Workplace Relations

Tier 3
Active

Total Budget

$9M

Digital Budget

$9M

July 2023June 2026

The project transferred the Pacific Australia Labour Mobility Information System (PALMIS) to the department's infrastructure from July to December 2023. Work is now focused on expanding and enhancement to align PALMIS with the department’s operating model. PALMIS will provide strong oversight and reporting, which will support the government’s plan to Build a Stronger Pacific Family, uphold worker protections, and address unmet labour needs in regional and rural Australia.

Reconnection, Employment and Learning (REAL) Program

Department of Employment and Workplace Relations

Tier 3
Active

Total Budget

$60.6M

Digital Budget

$7.7M

June 2024June 2030

This project supports the implementation of the REAL Program that is replacing the Time to Work Employment Service. The REAL Program is a voluntary program that will support First Nations prisoners aged 15 years and over to transition from the justice system into employment and learning.

People this department serves
All cohorts & journeys

The citizen cohorts and life-event journeys that touch this department, drawn from the department_links mapping in the citizen-voice-journeys corpus.

Ideas relevant to this department

8 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

Our purpose is to ensure quality vocational education and training (VET) so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers. [CP p.4]

PURPOSE

Our purpose is to ensure quality vocational education and training (VET) so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers. [CP p.4]

Corporate Plan 2025-26 · p.4

Strategic priorities

· 2

1

Enhancing Australians’ skills for improved productivity, wage growth and economic development, as well as to support mor

Enhancing Australians’ skills for improved productivity, wage growth and economic development, as well as to support more equitable outcomes in employment opportunities for those who may be disadvantaged.

Corporate Plan 2025-26 · p.8
2

Positioning Australia as an economically prosperous, socially equitable and environmentally sustainable nation.

Corporate Plan 2025-26 · p.8

Outcomes

· 1

Outcome 1: Through our regulation and partnership with stakeholders, ensure quality vocational education and training so that students, employers, the community and governments have confidence in the integrity of national qualifications issued by training providers.

We accredit VET courses to make sure nationally approved standards are met, based on established industry, enterprise, education, legislative or community need. We take regulatory action against non-registered training providers and other entities that are not authorised to deliver VET qualifications if they breach the law. We support confidence in the integrity of national qualifications issued by training providers by: Ensuring our monitoring, compliance, enforcement and education activities make full use of intelligence and data so that the community can be confident that our activities are based on analysis of risk Maintaining essential safeguards by responding adeptly to provider non-compliance and taking effective action, applying a range of compliance and enforcement activities proportionate to the level of harm Using education as a key regulatory tool and providing feedback that enables regulated entities to take responsibility for meting their obligations, and supports providers to address risks and monitor, evaluate and continuously improve VET outcomes.

KEY ACTIVITIES

  • registering training providers to provide national qualifications
  • accrediting national courses to meet statutory requirements
  • delivering education activities relating to the regulation of Registered Training Organisations (RTOs) and to support compliance
  • promoting provider capacity to deliver quality VET and continuously improve outcomes through effective self-assurance
  • analysing data, intelligence and information to identify and respond proportionately to risk
  • monitoring provider performance against applicable standards and obligations
  • deploying a range of compliance and enforcement actions
  • partnering with stakeholders to improve the impact and effectiveness of our regulatory activities

Values

· 6

Committed to service

Collaborative

Accountable

Empowered and trusted

United and connected

Future orientated

Performance measures

· 3

CodeMeasureTarget 2025-26Latest resultStatus

1A

Effectiveness of regulatory risk treatment strategies.

Show progress toward the outcome of a sector that operates with integrity.

Corporate Plan 2025-26 · p.24

Target met

Annual Report 2024-25 · p.58
Achieved

2A

Improvement in performance against ASQA’s service standards.

Demonstrates accountability and transparency.

Corporate Plan 2025-26 · p.26

Stakeholders (e.g. learners, employers, governments) rely on committed and capable providers to ensure qualifications are credible.

Annual Report 2024-25 · p.59
Achieved

3A

Staff engagement in skills and capability development and innovation adoption.

Ensures staff are equipped to adapt to evolving regulatory, digital, and strategic demands and enables the agency to proactively manage future capability needs.

Corporate Plan 2025-26 · p.28

High levels of satisfaction with our regulatory interactions.

Annual Report 2024-25 · p.91
Achieved

Ideas distilled from this entity's strategy & evidence

· 8

Regulation & Policy

Increase compliance monitoring accuracy

Implement a real-time data analytics system to monitor compliance more accurately.

Impact: High
Effort: Medium
Medium

2024-25.pdf [AR p.15]

Regulation & Policy

Improve provider registration processing times

Streamline the provider registration process to reduce processing times.

Impact: Medium
Effort: Low
Small

2025-26.pdf [CP p.20]

Regulation & Policy

Adopt Singapore's VET regulatory framework

Adopt Singapore's VET regulatory framework for more efficient and transparent regulation.

Impact: Very High
Effort: High
Large

worldbank.txt

Regulation & Policy

Enhance compliance audit processes

Implement a risk-based compliance audit approach to focus on high-risk areas first.

Impact: High
Effort: Medium
Medium

2025-26.pdf [CP p.18]

Data & Performance

Create a public dashboard for compliance data

Build a public dashboard showing real-time compliance data for training providers.

Impact: Medium
Effort: Low
Small

2025-26.pdf [CP p.25]

Case Processing

Streamline case processing workflow

Redesign the case processing workflow to reduce bottlenecks and improve efficiency.

Impact: High
Effort: Medium
Medium

2024-25.pdf [AR p.12]

Strategy & Reform

Expand international regulatory collaboration

Form strategic partnerships with international VET regulators to share best practices and regulatory insights.

Impact: High
Effort: High
Large

2025-26.pdf [CP p.30]

Regulation & Policy

Improve training provider feedback collection

Implement a more robust system for collecting and analyzing feedback from training providers.

Impact: High
Effort: Medium
Medium

2024-25.pdf [AR p.17]

Regulation & Policy

Increase compliance monitoring accuracy

Implement a real-time data analytics system to monitor compliance more accurately.

Impact: High
Effort: Medium
Medium

2024-25.pdf [AR p.15]

Regulation & Policy

Improve provider registration processing times

Streamline the provider registration process to reduce processing times.

Impact: Medium
Effort: Low
Small

2025-26.pdf [CP p.20]

Regulation & Policy

Adopt Singapore's VET regulatory framework

Adopt Singapore's VET regulatory framework for more efficient and transparent regulation.

Impact: Very High
Effort: High
Large

worldbank.txt

Regulation & Policy

Enhance compliance audit processes

Implement a risk-based compliance audit approach to focus on high-risk areas first.

Impact: High
Effort: Medium
Medium

2025-26.pdf [CP p.18]

Data & Performance

Create a public dashboard for compliance data

Build a public dashboard showing real-time compliance data for training providers.

Impact: Medium
Effort: Low
Small

2025-26.pdf [CP p.25]

Case Processing

Streamline case processing workflow

Redesign the case processing workflow to reduce bottlenecks and improve efficiency.

Impact: High
Effort: Medium
Medium

2024-25.pdf [AR p.12]

Strategy & Reform

Expand international regulatory collaboration

Form strategic partnerships with international VET regulators to share best practices and regulatory insights.

Impact: High
Effort: High
Large

2025-26.pdf [CP p.30]

Regulation & Policy

Improve training provider feedback collection

Implement a more robust system for collecting and analyzing feedback from training providers.

Impact: High
Effort: Medium
Medium

2024-25.pdf [AR p.17]

Legislation administered

· 21

Act

2011

National Vocational Education and Training Regulator Act 2011

ASQA administers this Act to regulate the vocational education and training sector.

Act

2000

Education Services for Overseas Students Act 2000

ASQA administers this Act to regulate education services for overseas students.

Act

1997

Education Services for Overseas Students (Registration Charges) Act 1997

ASQA administers this Act to regulate registration charges for overseas students.

Act

2012

National Vocational Education and Training Regulator (Charges) Act 2012

ASQA administers this Act to regulate charges related to the national vocational education and training regulator.

Act

2014

Regulatory Powers (Standard Provisions) Act 2014

ASQA administers this Act to provide regulatory powers for the national vocational education and training regulator.

Act

2013

Public Governance, Performance and Accountability Act 2013

ASQA administers this Act to ensure public governance, performance, and accountability.

Act

1999

Public Service Act 1999

ASQA operates under this Act as a statutory agency.

Instrument

2025

National Vocational Education and Training Regulator (Outcome Standards for Registered Training Organisations) Instrument 2025

ASQA administers this instrument to set outcome standards for registered training organisations.

Determination

2023

National Vocational Education and Training Regulator (Authorised Officer Requirements) Determination 2023

ASQA administers this determination to set requirements for authorised officers.

Determination

2022

National Vocational Education and Training Regulator (Charges) Determination 2022

ASQA administers this determination to set charges related to the national vocational education and training regulator.

Determination

2022

National Vocational Education and Training Regulator (Fees) Determination 2022

ASQA administers this determination to set fees related to the national vocational education and training regulator.

Instrument

2018

ELICOS (English Language Intensive Courses for Overseas Students) Standards 2018

ASQA administers these standards for English Language Intensive Courses for Overseas Students.

Regulations

2019

Education Services for Overseas Students Regulations 2019

ASQA administers these regulations to regulate education services for overseas students.

Instrument

2021

National Vocational Education and Training Regulator (Financial Viability Risk Assessment Requirements) Instrument 2021

ASQA administers this instrument to set financial viability risk assessment requirements.

Instrument

2018

National Code of Practice for Providers of Education and Training to Overseas Students 2018

ASQA administers this code of practice for providers of education and training to overseas students.

Instrument

2020

National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020

ASQA administers this instrument to set data provision requirements.

Regulations

2011, 2022

National Vocational Education and Training Regulator Regulations 2011 and National Vocational Education and Training Regulator Amendment Regulations 2022

ASQA administers these regulations to regulate the national vocational education and training sector.

Standards

2021

Standards for VET Accredited Courses 2021

ASQA administers these standards for accredited VET courses.

Standards

2015

Standards for VET Regulators 2015

ASQA administers these standards for VET regulators.

Rule

2014

Public Governance, Performance and Accountability Rule 2014

ASQA administers this rule to ensure public governance, performance, and accountability.

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