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NT
State Department
Regulation and Consumer Protection

Department of the Chief Minister and Cabinet

Portfolio: Chief Minister

https://cmc.nt.gov.au/

Annual Budget

$320M

NT 2025-26 Budget
Flat vs prior year
Total Revenue

$250M

2024-25 Total Revenue
Staff

650

Headcount (2024-25)
Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

To deliver coordinated policy and priority reform, regional leadership, and high quality support to Executive Government.

VISION

A strong and secure Northern Territory for all Territorians, now and in the future.

2025-2030 Strategic Plan PDF (4.3 MB) 2025 · p.1

PURPOSE

To deliver coordinated policy and priority reform, regional leadership, and high quality support to Executive Government.

2025-2030 Strategic Plan PDF (4.3 MB) 2025

Strategic priorities

· 5

1

Enhance cross-government coordination and support of the reforms

2025-2030 Strategic Plan PDF (4.3 MB) 2025
2

Drive strategic policy and priority reforms to: rebuild the economy, reduce crime, and restore the Territory’s lifestyle

2025-2030 Strategic Plan PDF (4.3 MB) 2025
3

Lead intergovernmental strategy to maximise benefits to the Territory as a member of the Australian Federation

2025-2030 Strategic Plan PDF (4.3 MB) 2025
4

Lead emergency recovery, security policy, and strategic practices

2025-2030 Strategic Plan PDF (4.3 MB) 2025
5

Lead cross government coordination on Aboriginal affairs, to drive improved outcomes for Aboriginal Territorians, includ

Lead cross government coordination on Aboriginal affairs, to drive improved outcomes for Aboriginal Territorians, including through Aboriginal land and sea strategies

2025-2030 Strategic Plan PDF (4.3 MB) 2025

Outcomes

· 2

Outcome 1: Economic growth and job creation

Drive economic projects of significance and maximise strategic investment in the Territory’s economy.

KEY ACTIVITIES

  • Lead intergovernmental strategy to maximise benefits to the Territory as a member of the Australian Federation
  • Lead, advocate and position the Territory’s role as a critical hub for the Australian Defence Force and our allied partners.

Outcome 2: Crime reduction and community safety

Lead, partner and coordinate with government agencies, organisations, and key stakeholders to rebuild the economy, reduce crime, and restore the Territory’s lifestyle.

KEY ACTIVITIES

  • Lead emergency recovery, security policy, and strategic practices
  • Lead cross government coordination on Aboriginal affairs, to drive improved outcomes for Aboriginal Territorians, including through Aboriginal land and sea strategies.

Values

· 6

Accountability

Commitment to service

Inclusion and diversity

Ethical practice

Impartiality

Respect

Ideas distilled from this entity's strategy & evidence

· 12

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

ministerial-travel)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

ministerial-travel)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

intrastate-ministerial-travel-april-july2024.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

intrastate-ministerial-travel-april-july2024.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

2025-2030-strategic-plan-cmc.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

2025-2030-strategic-plan-cmc.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

news)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

news)

Case Processing

Triage queue for stuck or ageing cases

Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.

Impact: High
Effort: Low
small

intrastate-ministerial-travel-april-july2024.pdf)

Case Processing

End-to-end case processing redesign

Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.

Impact: Very High
Effort: High
large

intrastate-ministerial-travel-april-july2024.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

news)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

news)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

ministerial-travel)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

ministerial-travel)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

intrastate-ministerial-travel-april-july2024.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

intrastate-ministerial-travel-april-july2024.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

2025-2030-strategic-plan-cmc.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

2025-2030-strategic-plan-cmc.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

news)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

news)

Case Processing

Triage queue for stuck or ageing cases

Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.

Impact: High
Effort: Low
small

intrastate-ministerial-travel-april-july2024.pdf)

Case Processing

End-to-end case processing redesign

Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.

Impact: Very High
Effort: High
large

intrastate-ministerial-travel-april-july2024.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

news)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

news)

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