Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

assessing-energy-retail-markets-competitiveness-and-efficiency)

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

assessing-energy-retail-markets-competitiveness-and-efficiency)

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Q4%20ConsumerExperiencesEnergyMarketReforms%2022062021%20%281%29.pdf)

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Q4%20ConsumerExperiencesEnergyMarketReforms%2022062021%20%281%29.pdf)

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

distributed-generation-inquiry-stage-2-final-report-network-value.pdf)

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

distributed-generation-inquiry-stage-2-final-report-network-value.pdf)

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

assessing-energy-retail-markets-competitiveness-and-efficiency)

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

assessing-energy-retail-markets-competitiveness-and-efficiency)

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

RPT%20-%20Payment%20Difficulty%20Framework%20implementation%20review%20-%20Findings%20report%20-%20FINAL%20-%2020220531.pdf)

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

RPT%20-%20Payment%20Difficulty%20Framework%20implementation%20review%20-%20Findings%20report%20-%20FINAL%20-%2020220531.pdf)

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

RPT%20-%20Frontier%20Economics%20-%20Final%20Report%20-%20Wholesale%20electricity%20costs%2020190419%20%282%29.PDF)

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

RPT%20-%20Frontier%20Economics%20-%20Final%20Report%20-%20Wholesale%20electricity%20costs%2020190419%20%282%29.PDF)

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

assessing-energy-retail-markets-competitiveness-and-efficiency)

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

assessing-energy-retail-markets-competitiveness-and-efficiency)

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Q4%20ConsumerExperiencesEnergyMarketReforms%2022062021%20%281%29.pdf)

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Q4%20ConsumerExperiencesEnergyMarketReforms%2022062021%20%281%29.pdf)

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

distributed-generation-inquiry-stage-2-final-report-network-value.pdf)

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

distributed-generation-inquiry-stage-2-final-report-network-value.pdf)

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

assessing-energy-retail-markets-competitiveness-and-efficiency)

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

assessing-energy-retail-markets-competitiveness-and-efficiency)

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

RPT%20-%20Payment%20Difficulty%20Framework%20implementation%20review%20-%20Findings%20report%20-%20FINAL%20-%2020220531.pdf)

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

RPT%20-%20Payment%20Difficulty%20Framework%20implementation%20review%20-%20Findings%20report%20-%20FINAL%20-%2020220531.pdf)

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

RPT%20-%20Frontier%20Economics%20-%20Final%20Report%20-%20Wholesale%20electricity%20costs%2020190419%20%282%29.PDF)

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

RPT%20-%20Frontier%20Economics%20-%20Final%20Report%20-%20Wholesale%20electricity%20costs%2020190419%20%282%29.PDF)