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WA
Statutory Authority
Arts, Culture, Sport and Recreation

State Library of Western Australia

Portfolio: Culture

https://www.slwa.wa.gov.au/

Annual Budget

$45M

2025-26 Budget
Flat vs prior year
Staff

200

Headcount (2024-25)
Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

We achieve our priorities by being community-focused, responsive, respectful, accountable and innovative.

VISION

Treasure Stories Inspire Possibilities Strengthen Communities

PURPOSE

We achieve our priorities by being community-focused, responsive, respectful, accountable and innovative.

Strategic priorities

· 4

1

Reflect the rich diversity of our community in how we collect, preserve and share our unique Western Australian stories.

2

Deliver services that are responsive to the needs of the community and offer opportunities for growth, connection and em

Deliver services that are responsive to the needs of the community and offer opportunities for growth, connection and empowerment.

3

Champion the essential role of local public libraries in our communities in supporting innovation and providing a sense

Champion the essential role of local public libraries in our communities in supporting innovation and providing a sense of belonging.

4

Realise our potential through fostering a dynamic staff culture and an efficient and sustainable operating environment.

Outcomes

· 2

Outcome 1: The Western Australian community has access to the State Library’s collections, services and programs.

The State Library provides a wide range of information and services to the community directly from the State Library Building and online through its website and with community partners through various programs.

KEY ACTIVITIES

  • Information and services provision
  • Online resources
  • Community programs

Outcome 2: The Western Australian community engages with public library collections, services and programs.

The State Library works in partnership with local governments to support community engagement with public library collections, services and programs.

KEY ACTIVITIES

  • Partnership with local governments
  • Public library collections
  • Services and programs engagement

Values

· 5

Community-focused

Responsive

Respectful

Accountable

Innovative

Performance measures

· 4

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Number of State Library accesses

6,389,010

6,389,010

Annual Report 2024-25 · p.109
14% below target

CCE02

Percentage of visitors who are satisfied with State Library services

95%

93%

Annual Report 2024-25 · p.110
2% below target

CCE03

Percentage of Western Australians that are a member of a public library

21%

22%

Annual Report 2024-25 · p.111
5% above target

CCE04

Average cost of State Government support for public library services per public library member

$25.46

$27.70

Annual Report 2024-25 · p.111
8% below target

Ideas distilled from this entity's strategy & evidence

· 12

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

AR1999_2000.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

AR1999_2000.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

Annual%20Report%202024-2025_1.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

Annual%20Report%202024-2025_1.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

AR1999_2000.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

AR1999_2000.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

Annual%20Report%202024-2025_1.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

Annual%20Report%202024-2025_1.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

CMD702_Annual%20Report%202021-2022_accessible.pdf)

Want the full analysis?

Download this month's report covering State Library of Western Australia