https://www.vdwc.vic.gov.au/
$15M
VIC Budget 2025-26$15M
2024-25 Total Revenue50
Headcount (2024-25)12 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
STRATEGY SUMMARY
The main purposes of this Act are— (a) to regulate registered and unregistered disability workers by— (i) providing for a registration scheme for disability workers and disability students receiving training to be disability workers; and (ii) establishing the Disability Worker Registration Board of Victoria; and (iii) establishing the Victorian Disability Worker Commission; and (iv) providing for the appointment of the Victorian Disability Worker Commissioner; and (v) providing for a mechanism by which complaints and notifications in relation to disability workers and disability students may be investigated and dealt with; and (b) to amend the Residential Tenancies Act 1997— (i) to provide for the rights and duties of SDA residents and SDA providers consistently with the National Disability Insurance Scheme; and (ii) to provide access to SDA residents and SDA providers to general tenancy arrangements under Part 2 of that Act; and (iii) to enable SDA residents to exercise choice and control in respect of their accommodation arrangements; and (c) to make consequential amendments to— (i) the Health Complaints Act 2016, the Ombudsman Act 1973 and the Public Administration Act 2004 in relation to the regulation of disability workers and disability students; and (ii) the Disability Act 2006 and other Acts to enable the Residential Tenancies Act 1997 to provide for SDA residents and SDA providers.
PURPOSE
The main purposes of this Act are— (a) to regulate registered and unregistered disability workers by— (i) providing for a registration scheme for disability workers and disability students receiving training to be disability workers; and (ii) establishing the Disability Worker Registration Board of Victoria; and (iii) establishing the Victorian Disability Worker Commission; and (iv) providing for the appointment of the Victorian Disability Worker Commissioner; and (v) providing for a mechanism by which complaints and notifications in relation to disability workers and disability students may be investigated and dealt with; and (b) to amend the Residential Tenancies Act 1997— (i) to provide for the rights and duties of SDA residents and SDA providers consistently with the National Disability Insurance Scheme; and (ii) to provide access to SDA residents and SDA providers to general tenancy arrangements under Part 2 of that Act; and (iii) to enable SDA residents to exercise choice and control in respect of their accommodation arrangements; and (c) to make consequential amendments to— (i) the Health Complaints Act 2016, the Ombudsman Act 1973 and the Public Administration Act 2004 in relation to the regulation of disability workers and disability students; and (ii) the Disability Act 2006 and other Acts to enable the Residential Tenancies Act 1997 to provide for SDA residents and SDA providers.
Corporate Plan 2026 · p.1Values
· 1
act honestly and with integrity.
Source documents
· 2
Ideas distilled from this entity's strategy & evidence
· 12
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
18-38aa005-authorised.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
18-38aa005-authorised.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
18-38aa005-authorised.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
18-38aa005-authorised.pdf)
Triage queue for stuck or ageing cases
Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.
18-38aa005-authorised.pdf)
End-to-end case processing redesign
Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.
18-38aa005-authorised.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
18-38aa005-authorised.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
18-38aa005-authorised.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
18-38aa005-authorised.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
18-38aa005-authorised.pdf)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
18-38aa005-authorised.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
18-38aa005-authorised.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
18-38aa005-authorised.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
18-38aa005-authorised.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
18-38aa005-authorised.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
18-38aa005-authorised.pdf)
Triage queue for stuck or ageing cases
Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.
18-38aa005-authorised.pdf)
End-to-end case processing redesign
Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.
18-38aa005-authorised.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
18-38aa005-authorised.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
18-38aa005-authorised.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
18-38aa005-authorised.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
18-38aa005-authorised.pdf)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
18-38aa005-authorised.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
18-38aa005-authorised.pdf)