Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.
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Beneficiaries: Applicants / case officers. Source: pages/homepage.html (https://www.reserveemployersupport.gov.au/reservists/reserve-service-protection/). Evidence: Evidence-backed. Implementation: Create a senior responsible owner and cross-functional delivery team.; Map legislation, data, privacy, procurement, cyber, and workforce constraints.; Co-design with users and frontline staff before technology selection.
AUKUS supply chain transparency dashboard
AUKUS supply chain transparency dashboard How: Defence publishes contract-level data on AUKUS supply chain. Outcome: Tracks $96B Australia-share spend; builds accountability.
Defence housing for Australian service families (not just US/UK)
Defence housing for Australian service families (not just US/UK) How: Defence Housing Australia expansion. Outcome: Addresses the optics of $110M for foreign-troop housing while domestic ADF families wait.
AUKUS workforce jobs guarantee in shipbuilding regions
AUKUS workforce jobs guarantee in shipbuilding regions How: Federal-state apprenticeship + skills program tied to AUKUS. Outcome: Locks in workforce ahead of Henderson/Osborne build-out.
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.