Treat api.gov.au as core infrastructure with permanent funding. Mandate API publication for services over $10M transaction volume. Permissioned-share standard modelled on Singapore MyInfo + AU CDR.
CATEGORIES
ORGANISATIONS
INTL-EXAMPLE
“APEX government API gateway; 800+ APIs published; powers MyInfo (citizen-permissioned share). Used by fintechs, healthtechs and insurers.”
— Singapore Government Technology Agency · 2024
INTL-EXAMPLE
“US 18F abolished in 2025; cautionary precedent — government API platforms need permanent funding, not project funding.”
— US General Services Administration · 2025
NOTES
US 18F closure is a cautionary tale on funding model
Identity Reconciliation Service
When a citizen authenticates with valid documents whose attributes diverge (name spelling, document type), reconcile the records instead of locking the citizen out. Manual escalation only when divergence exceeds a defined threshold.
Cross-Service Contact-Detail Propagation
Single contact-details record at the myGov layer. Each linked agency reads on demand; updates propagate immediately to phone, email, address and bank details across all linked services.
Auto-detected (or toggled) simplified interface for older citizens: large type, single PIN, no security-question gate, phone-callback 2FA, immediate human escalation. Built once at the myGov layer; inherited by linked services.
Overseas Australian Access Mode
Alternative identity verification for the ~1M Australians overseas: video-ID with consular endorsement or Digital ID via ImmiAccount channel. Documented public path so users know it before they're locked out.