Portfolio: City Services
https://www.cityservices.act.gov.au/
$850M
ACT 2025-26 Budget$900M
2024-25 Total Revenue2,200
Headcount (2024-25)12 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
No current official strategy document has been verified yet
Structured strategy exists but is incomplete.
Ideas distilled from this entity's strategy & evidence
· 12
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
Urban_Forest_Strategy_2021-2045.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
Urban_Forest_Strategy_2021-2045.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
Stretch-Reconciliation-Action-Plan-2019-22.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
Stretch-Reconciliation-Action-Plan-2019-22.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
Stretch-Reconciliation-Action-Plan-2019-22.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
Stretch-Reconciliation-Action-Plan-2019-22.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
ACT-Road-Safety-Advisory-Board-End-of-Term-Report-2021-24-acc.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
ACT-Road-Safety-Advisory-Board-End-of-Term-Report-2021-24-acc.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
Urban_Forest_Strategy_2021-2045.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
Urban_Forest_Strategy_2021-2045.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
Stretch-Reconciliation-Action-Plan-2019-22.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
Stretch-Reconciliation-Action-Plan-2019-22.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
Stretch-Reconciliation-Action-Plan-2019-22.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
Stretch-Reconciliation-Action-Plan-2019-22.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
ACT-Road-Safety-Advisory-Board-End-of-Term-Report-2021-24-acc.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
ACT-Road-Safety-Advisory-Board-End-of-Term-Report-2021-24-acc.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf)
Source library
· 16
15.1MB
2089.pdf
2.0MB
ACT-Road-Safety-Advisory-Board-End-of-Term-Report-2021-24-acc.pdf
2.6MB
Road-Safety-Advisory-Board-End-of-Term-report-access.pdf
3.0MB
2023-ACT-Crash-Report-Acc.pdf
12.7MB
2022-ACT-Crash-Report-access.pdf
12.0MB
2021-ACT-Crash-Report-access.pdf
352KB
ACT-Road-Safety-Strategy-2020-2025_New.pdf
3.5MB
ACT-Road-Safety-Action-Plan-20242025.pdf
672KB
ACT-Road-Safety-Action-Plan-2020-2023.pdf
107KB
2016_Addendum_to_the_ACT_Road_Safety_Camera_Strategy.pdf
879KB
2015_Mobile_Camera_Deployment_Strategy.pdf
1.0MB
2015_ACT_JACS_Road_Safety_Camera_Strategy.pdf