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NSW
State Department
Housing and Urban Development

Department of Planning, Housing and Infrastructure

Portfolio: Planning, Housing and Infrastructure

https://www.planning.nsw.gov.au/

Annual Budget

$3.5B

NSW 2025-26 Budget
Flat vs prior year
Total Revenue

$1.8B

2024-25 Total Revenue
Staff

4,500

Headcount (2024-25)
Major Digital Projects
5

New Vehicle Efficiency Standard (NVES) Regulator and IT Build

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: Medium
Active

Total Budget

$79.2M

Digital Budget

$23.8M

July 2024January 2026

The establishment of a NVES for light vehicles will deliver more fuel-efficient cars for Australians and support the government’s commitment to achieve net zero by 2050. This investment is for the development of an effective ICT environment in which to manage the regulatory obligations around the NVES, such as data capture from vehicle suppliers/importers, reporting, facilitation of compliance and audit functions, and the establishment and maintenance of a NVES credit trading scheme.

Reporting and Program Management (RPM) System

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: High
Active

Total Budget

$30.8M

Digital Budget

$14.2M

July 2023June 2026

The RPM project is improving the administration of grant payments to states and territories for land transport infrastructure projects. Following recommendations from the Australian National Audit Office, the department is developing a new system, which has been designed to address evolving business needs and transition the current legacy system to a more scalable and flexible system. The RPM Project Objectives are: (1) Develop a new system to automate, simplify and streamline business processes; (2) Provide a single source of data for all grant process stages that is validated and accurate, easy to access and analyse; (3) Ensure the new system is intuitive, easy to use and flexible, and can be extended to meet future needs; and (4) Migrate data from the existing data sources into a consolidated source of truth for infrastructure investment.

Digital First (DF) Program

National Archives of Australia

Tier 3
Active

Total Budget

$25.1M

Digital Budget

$20.6M

July 2023June 2026

The National Archives of Australia has established the DF Program to uplift its ability to manage, preserve and provide meaningful access to an increasingly digital collection of records that hold national significance. In late 2025, the DF Program was rescoped to realign the work of the program to support implementation of the new Strategy 2025–2030: Evolving National Archives. The program will finish in June 2026, with additional scope relating to account and workload management to be addressed through strategy implementation.

Fighting SMS Scams

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$10.9M

Digital Budget

$3.2M

October 2024July 2026

This project is enabling the Australian Communications and Media Authority (ACMA) to develop, operate and maintain an SMS ID registry to help prevent scammers from impersonating brands and entities in texts, using message headers (such as myGov), and to create a trusted communications channel.

Spectrum Management

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$22.7M

Digital Budget

$20.9M

October 2022May 2027

The digital spectrum management system will include a range of new and enhanced digital and ICT capabilities to support improved spectrum management.

Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

Placemaking NSW creates and cares for places that people love.

VISION

Creating and caring for places that people love.

PURPOSE

Placemaking NSW creates and cares for places that people love.

Strategic priorities

· 5

1

Trusted leaders in placemaking

2

Connected to Country

3

Unlocking the economic value of place

4

Leading sustainable transformation

5

Investing in our organisation

Outcomes

· 5

Priority area 1: Trusted leaders in placemaking

Hosted approximately 26.4 million people to Darling Harbour and 13.9 million people to The Rocks through venues, events and activations.

KEY ACTIVITIES

  • Delivery of over 400 activations
  • Hosting hallmark events
  • White Bay Power Station activities
  • Chinese Garden of Friendship
  • ICC Sydney events

Priority area 2: Connected to Country

Finalised the Bays West Connecting with Country Framework.

KEY ACTIVITIES

  • Cultural review and input to several projects
  • First Nations Advisors working across projects
  • Community session facilitated by Gujaga Foundation

Priority area 3: Unlocking the economic value of place

Placemaking NSW drives the sustained competitive advantage of Sydney and NSW through its internationally significant portfolio of special precincts and places.

KEY ACTIVITIES

  • Facilitating hallmark events
  • ICC Sydney events
  • $2 billion Harbourside mixed use re-development

Priority area 4: Leading sustainable transformation

Working towards net zero emissions target by 2035 for Scope 1 and 2 emissions.

KEY ACTIVITIES

  • Net Zero Pathway audits
  • 24 projects completed or commenced
  • ICC Sydney sustainability efforts

Priority area 5: Investing in our organisation

Regular engagement and collaboration with stakeholders across precincts, industry and government supporting and enabling the delivery of NSW Government priorities.

KEY ACTIVITIES

  • People Matter Employee Survey
  • Launched a new intranet site
  • Procurement strategy finalised

Values

· 3

Diversity

Inclusion

Sustainability

Performance measures

· 3

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Net Zero Pathway audits

Completed for each of the major assets, including the public domain

Completed

Annual Report 2024-25 · p.21
Achieved

CCE02

Projects completed or commenced

24 projects completed or commenced with predicted savings of $33k and 136 MWh in energy, 97 tonnes CO2-e and 3.59 NABERS Energy Stars

24 projects completed or commenced

Annual Report 2024-25 · p.21
Achieved

CCE03

ICC Sydney sustainability efforts

76% operational waste diversion from landfill

71% operational waste diversion from landfill

Annual Report 2024-25 · p.21
Partially achieved

Ideas distilled from this entity's strategy & evidence

· 12

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

place-management-nsw-annual-report-2020-2021.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

place-management-nsw-annual-report-2020-2021.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

place-management-nsw-luna-park-reserve-trust-annual-report-2021-2022.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

place-management-nsw-luna-park-reserve-trust-annual-report-2021-2022.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

place-management-nsw-annual-report-2020-2021.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

place-management-nsw-annual-report-2020-2021.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

place-management-nsw-luna-park-reserve-trust-annual-report-2021-2022.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

place-management-nsw-luna-park-reserve-trust-annual-report-2021-2022.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

place-management-nsw-luna-park-reserve-trust-annual-report-2024-2025.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

place-management-nsw-luna-park-reserve-trust-annual-report-2024-2025.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

place-management-nsw-luna-park-reserve-trust-annual-report-2024-2025.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

place-management-nsw-luna-park-reserve-trust-annual-report-2024-2025.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

place-management-nsw-annual-report-2020-2021.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

place-management-nsw-annual-report-2020-2021.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

place-management-nsw-luna-park-reserve-trust-annual-report-2021-2022.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

place-management-nsw-luna-park-reserve-trust-annual-report-2021-2022.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

place-management-nsw-annual-report-2020-2021.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

place-management-nsw-annual-report-2020-2021.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

place-management-nsw-luna-park-reserve-trust-annual-report-2021-2022.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

place-management-nsw-luna-park-reserve-trust-annual-report-2021-2022.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

place-management-nsw-luna-park-reserve-trust-annual-report-2024-2025.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

place-management-nsw-luna-park-reserve-trust-annual-report-2024-2025.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

place-management-nsw-luna-park-reserve-trust-annual-report-2024-2025.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

place-management-nsw-luna-park-reserve-trust-annual-report-2024-2025.pdf)

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