Portfolio: Lands
https://www.landgate.wa.gov.au/
$120M
2025-26 Budget500
Headcount (2024-25)12 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
STRATEGY SUMMARY
We make it easy to do business with us. Landgate supports the sustainable economic, social and environmental management and development of land in Western Australia by securing land interests, valuing land and property, and providing and promoting the use of location information and services. [AR p.2]
PURPOSE
We make it easy to do business with us. Landgate supports the sustainable economic, social and environmental management and development of land in Western Australia by securing land interests, valuing land and property, and providing and promoting the use of location information and services. [AR p.2]
Strategic priorities
· 4
Contribute to a strong and sustainable economy
Meet evolving customer and community needs
Drive outcomes in the interest of WA
Enable our people to thrive
Outcomes
· 4
Outcome 1: Location Services
Deliver location information and services effectively and efficiently. [AR p.3]
KEY ACTIVITIES
Outcome 2: Registration Services
Deliver land titling services accurately and efficiently. [AR p.4]
KEY ACTIVITIES
Outcome 3: Valuation Services
Deliver valuation services effectively and efficiently. [AR p.5]
KEY ACTIVITIES
Outcome 4: Corporate Services
Implement recommendations from the Land Information Authority Act 2006 review. [AR p.6]
KEY ACTIVITIES
Values
· 9
Commit and act
We do what we say we will do.
We take personal responsibility.
Dynamic and engaged
We are passionate, proud and enthusiastic.
Our purpose
We are supportive and respectful.
What we do
We communicate openly.
Performance measures
· 15
| Code | Measure | Target 2025-26 | Latest result | Status |
|---|---|---|---|---|
N/A | Land information databases are current and relevant to the Western Australian community | Naming and addressing jobs completed within 10 business days (target 85%). | — Annual Report 2025-26 | |
N/A | Land information databases are current and relevant to the Western Australian community | Property boundary related jobs completed within the agreed benchmarks (target 95.3%). | — Annual Report 2025-26 | |
N/A | Land information databases are current and relevant to the Western Australian community | Imagery systems are available to support the State’s mapping, monitoring and predicting of bushfires (target 99.5%). | — Annual Report 2025-26 | |
N/A | Land information databases are current and relevant to the Western Australian community | Overall satisfaction with the capture of, discovery of and access to government location information (target 88%). | — Annual Report 2025-26 | |
N/A | Average cost of providing land information and services for the State (per square km) | $20.39 | — Annual Report 2025-26 | |
N/A | Access to the State’s location information: Average cost per dataset | $2,879.73 | — Annual Report 2025-26 | |
N/A | The land titles register is updated and maintained in a timely and accurate manner | Simple and correct documents are registered within two working days of lodgement (target 88%). | — Annual Report 2025-26 | |
N/A | The land titles register is updated and maintained in a timely and accurate manner | The number of adjusted Certificates of Title arising from identified errors as a percentage of the total Certificates of Title on the land titles register (target ≤0.25%). | — Annual Report 2025-26 | |
N/A | The land titles register is updated and maintained in a timely and accurate manner | Average cost of maintaining land tenure information, certainty of ownership and other interests in land, per Certificate of Title ($21.95). | — Annual Report 2025-26 | |
N/A | Benchmark against international standards for accuracy using Median Ratio Test | Gross Rental Value (target >92.5%). | — Annual Report 2025-26 | |
N/A | Benchmark against international standards for accuracy using Median Ratio Test | Unimproved Value (target >92.5%). | — Annual Report 2025-26 | |
N/A | Coefficient of dispersion to check uniformity of values | Gross Rental Value (target <7%). | — Annual Report 2025-26 | |
N/A | Coefficient of dispersion to check uniformity of values | Unimproved Value (target <15%). | — Annual Report 2025-26 | |
N/A | Adjustments of rating and taxing values as a result of objections and appeals as a percentage of total values in force | <0.1%. | — Annual Report 2025-26 | |
N/A | Average cost per valuation | $20.55. | — Annual Report 2025-26 |
Source documents
· 6
2025-26
View document
Open
2025
View document
Open
2024
View document
Open
2023-24
View document
Open
2023
View document
Open
Phase One Discussion Paper
Open
Ideas distilled from this entity's strategy & evidence
· 12
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
landgate-annual-report-2023-24-.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
landgate-annual-report-2023-24-.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
landgate-annual-report-2023-24-.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
landgate-annual-report-2023-24-.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
landgate-workforce-and-diversity-plan-2023-26---final.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
landgate-workforce-and-diversity-plan-2023-26---final.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
landgate-annual-report-2023-24-.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
landgate-annual-report-2023-24-.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
landgate-annual-report-2023-24-.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
landgate-annual-report-2023-24-.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
five-year-sta-review-discussion-paper.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
five-year-sta-review-discussion-paper.pdf)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
landgate-annual-report-2023-24-.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
landgate-annual-report-2023-24-.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
landgate-annual-report-2023-24-.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
landgate-annual-report-2023-24-.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
landgate-workforce-and-diversity-plan-2023-26---final.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
landgate-workforce-and-diversity-plan-2023-26---final.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
landgate-annual-report-2023-24-.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
landgate-annual-report-2023-24-.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
landgate-annual-report-2023-24-.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
landgate-annual-report-2023-24-.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
five-year-sta-review-discussion-paper.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
five-year-sta-review-discussion-paper.pdf)
Source library
· 11
1.3MB
2025-26.pdf
832KB
2025.pdf
523KB
2024.pdf
8.3MB
2023-24.pdf
859KB
2023.pdf
627KB
customer-service-charter-external.pdf
88KB
government_gazette_wa_july_2025.pdf
202KB
general-valuation-2024-government-gazette-extract.pdf
359KB
general-valuation-2023-government-gazette.pdf
67KB
government_gazette_wa_july_2022.pdf
625KB
five-year-sta-review-discussion-paper.pdf