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YourGov.com.au
Federal
Joint Venture/Partnership
Justice and Law Enforcement

Law Courts Ltd

Portfolio: Attorney-General's

http://www.lawcourtsltd.com.au

Major Digital Projects
3

Case Management Solution (CMS) Program

Administrative Review Tribunal

Tier 2
DCA: Medium-Low
Active

Total Budget

$29.6M

Digital Budget

$29.6M

January 2022June 2027

This project will establish a new single case management system for the Administrative Review Tribunal (ART), replacing multiple outdated legacy systems that the ART currently relies on. The new, whole-of-agency case management system will improve ART users' digital experience and staff productivity to support the ART’s statutory objectives.

Evidence Management Modernisation Program (EMM or EMMP), formerly Digital Litigation Solutions

Commonwealth Director of Public Prosecutions

Tier 3
Closed

Total Budget

$22.7M

Digital Budget

$3.6M

January 2023June 2025

This investment is modernising how digital evidentiary material is managed by the Office of the Director of Public Prosecutions (Commonwealth) by introducing a digital solution and establishing an internal digital evidence capability to more effectively manage large volumes of digital evidence. This involves transitioning from legacy systems and establishing optimum support arrangements for an efficient prosecution service.

Secure Court Information Management System (SCIMS)

Attorney-General’s Department

Tier 3
Active

Total Budget

$15.1M

Digital Budget

$15.1M

July 2024June 2028

The Australian Government requires the development and delivery of a digital, remote-access court information management system that is secure, accredited and highly available. SCIMS is necessary to support the electronic presentation and protection of classified material (up to and including SECRET) for legal matters that deal with national security information materials in the lead up to, and during court proceedings.

Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

No current official strategy document has been verified yet

Structured strategy exists but is incomplete.

Ideas distilled from this entity's strategy & evidence

· 12

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

213dd1_ed10dc9b21d24be3ad30d3cf0c92bfde.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

213dd1_ed10dc9b21d24be3ad30d3cf0c92bfde.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Case Processing

Triage queue for stuck or ageing cases

Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Case Processing

End-to-end case processing redesign

Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

213dd1_ed10dc9b21d24be3ad30d3cf0c92bfde.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

213dd1_ed10dc9b21d24be3ad30d3cf0c92bfde.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Case Processing

Triage queue for stuck or ageing cases

Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.

Impact: High
Effort: Low
small

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Case Processing

End-to-end case processing redesign

Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.

Impact: Very High
Effort: High
large

213dd1_4a78d003ed194f6c9aa3b976b556ea9e.pdf)

Want the full analysis?

Download this month's report covering Law Courts Ltd