Portfolio: Stronger Communities
https://www.rfs.nsw.gov.au/
$450M
NSW 2025-26 Budget$550M
2024-25 Total Revenue1,000
Headcount (2024-25)12 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
STRATEGY SUMMARY
To protect the community and our environment by minimising the impact of fire and other emergencies.
VISION
“Safer communities, better prepared for a challenging future.”
RFS Strategic Direction 2026-2031 2026 · p.8PURPOSE
To protect the community and our environment by minimising the impact of fire and other emergencies.
RFS Strategic Direction 2026-2031 2026 · p.8Strategic priorities
· 5
Increased community resilience and reduced risk of harm
RFS Strategic Direction 2026-2031 2026 · p.10Fire and other emergencies are managed safely, in a decisive and coordinated way
RFS Strategic Direction 2026-2031 2026 · p.10Outcomes
· 4
Thriving membership
We will develop, empower and support our members, ensuring they are prepared, recognised and able to work together in a safe and inclusive environment.
KEY ACTIVITIES
Reduced risk and lead preparedness
We will strengthen community readiness and reduce risk through targeted planning, engagement and hazard reduction.
KEY ACTIVITIES
Respond safely and effectively
We will enhance our ability to respond safely and effectively with our partners, to reduce harm to the community and the environment.
KEY ACTIVITIES
Preparing for the future
We will strengthen organisational capabilities to adapt and meet the future challenges.
KEY ACTIVITIES
Values
· 7
One Team, Many Players, One Purpose
Integrity and Trust
Support, Friendship and Camaraderie
Mutual Respect
Adaptability and Resourcefulness
Community and Our Environment
Knowledge and Learning
Performance measures
· 4
| Code | Measure | Target 2025-26 | Latest result | Status |
|---|---|---|---|---|
CCE01 | Bush fire risk reduction | Quantified risk reduction RFS Strategic Direction 2026-2031 2026 · p.13 | Target met Annual Report 2024 · p.13 | Achieved |
CCE02 | Community engagement in hazard reduction | Increased community awareness and action RFS Strategic Direction 2026-2031 2026 · p.14 | Partially achieved Annual Report 2024 · p.14 | Partially achieved |
CCE03 | Response efficiency | Increased efficiency and effectiveness RFS Strategic Direction 2026-2031 2026 · p.15 | Mostly achieved Annual Report 2024 · p.15 | Mostly achieved |
CCE04 | Cybersecurity readiness | Protection against emerging cyber threats RFS Strategic Direction 2026-2031 2026 · p.17 | On track Annual Report 2024 · p.17 | On track |
Source documents
· 3
Ideas distilled from this entity's strategy & evidence
· 12
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
contact-us)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
contact-us)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Procurement lessons library for repeat purchases
Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.
220612-Dominic-Perrottet-Matt-Kean-Steph-Cooke-med-rel-BUDGET-BOOST-FOR-NSW-BUSHFIRE-INQUIRY-ACTION.pdf)
Portfolio delivery office for major investments
Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.
220612-Dominic-Perrottet-Matt-Kean-Steph-Cooke-med-rel-BUDGET-BOOST-FOR-NSW-BUSHFIRE-INQUIRY-ACTION.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
contact-us)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
contact-us)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
RFS-Strategic-Direction-2026-2031-printable.pdf)
Procurement lessons library for repeat purchases
Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.
220612-Dominic-Perrottet-Matt-Kean-Steph-Cooke-med-rel-BUDGET-BOOST-FOR-NSW-BUSHFIRE-INQUIRY-ACTION.pdf)
Portfolio delivery office for major investments
Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.
220612-Dominic-Perrottet-Matt-Kean-Steph-Cooke-med-rel-BUDGET-BOOST-FOR-NSW-BUSHFIRE-INQUIRY-ACTION.pdf)
Source library
· 12
3.5MB
2024.pdf
254KB
aidr_warnings-republishers_companion.pdf
115KB
David-Elliott-med-rel-Firefighters-honoured-for-bravery-and-service.pdf
201KB
NSP-Guidelines.pdf
175KB
251106-Sutherland-medals.pdf
95KB
250614-Taylors-Flat-Station-Opening-and-SWS-Zone-Medals.pdf
123KB
220612-Dominic-Perrottet-Matt-Kean-Steph-Cooke-med-rel-BUDGET-BOOST-FOR-NSW-BUSH.pdf
357KB
210719-Dominic-Perrottet-David-Elliott-med-rel-Further--268.2-million-responding.pdf
137KB
201022-Dominic-Perrottet-and-David-Elliott-med-rel--192-million-to-fund-NSW-bush.pdf
253KB
200825-Gladys-Berejiklian-John-Barilaro-David-Elliott-med-rel-NSW-Government-rel.pdf
6.1MB
RFS-Strategic-Direction-2026-2031-printable.pdf
4.3MB
RFS-Reflect-RAP-2023.pdf
Bodies within the Stronger Communities portfolio