Portfolio: Veterans' Affairs (part of the Defence Portfolio)
http://www.rma.gov.au
12 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
STRATEGY SUMMARY
The major function of the Authority is to determine Statements of Principles (SOPs) in respect of particular kinds of injury, disease or death, based on 'sound medical scientific evidence' for the purpose of applying the applicable standards of proof relating to veterans’ matters; the'reasonable hypothesis' standard and the 'balance of probabilities' standard. [AR p.8]
PURPOSE
The major function of the Authority is to determine Statements of Principles (SOPs) in respect of particular kinds of injury, disease or death, based on 'sound medical scientific evidence' for the purpose of applying the applicable standards of proof relating to veterans’ matters; the'reasonable hypothesis' standard and the 'balance of probabilities' standard. [AR p.8]
Strategic priorities
· 1
To determine Statements of Principles (SOPs) in respect of particular kinds of injury, disease or death, based on 'sound
To determine Statements of Principles (SOPs) in respect of particular kinds of injury, disease or death, based on 'sound medical scientific evidence'.
Outcomes
· 1
Outcome 1: Determination of Statements of Principles
The Authority determines SOPs in respect of particular kinds of injury, disease or death, based on 'sound medical scientific evidence' for the purpose of applying the applicable standards of proof relating to veterans’ matters.
KEY ACTIVITIES
Values
· 2
sound medical scientific evidence
standards of proof relating to veterans’ matters
Performance measures
· 2
| Code | Measure | Target 2025-26 | Latest result | Status |
|---|---|---|---|---|
SOP01 | Number of SOPs determined | 95 | 95 Annual Report 2024-25 · p.14 | Achieved |
SOP02 | Average time taken to complete investigations | 411 days | 411 days Annual Report 2024-25 · p.15 | Achieved |
Source documents
· 5
2024-25
Thirty-first Annual Report 2024/2025
Open
2023-24
Thirtieth Annual Report 2023/2024
Open
2022-23
Twenty-ninth Annual Report 2022/2023
Open
2021-22
Twenty-eighth Annual Report 2021/2022
Open
2020-21
Twenty-seventh Annual Report 2020/2021
Open
Ideas distilled from this entity's strategy & evidence
· 12
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
RMA-Twenty-eighth-Annual-Report-2021-2022-v2.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
RMA-Twenty-eighth-Annual-Report-2021-2022-v2.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
RMA-Practices-and-Procedures-2021.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
RMA-Practices-and-Procedures-2021.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
RMA-Member-Handbook-4-February-2022-current.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
RMA-Member-Handbook-4-February-2022-current.pdf)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
RMA-Twenty-eighth-Annual-Report-2021-2022-v2.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
RMA-Twenty-eighth-Annual-Report-2021-2022-v2.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
RMA-Practices-and-Procedures-2021.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
RMA-Practices-and-Procedures-2021.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
RMA-Member-Handbook-4-February-2022-current.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
RMA-Member-Handbook-4-February-2022-current.pdf)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
RMA-Twenty-seventh-Annual-Report-2020-2021.pdf)
Source library
· 10
1.1MB
2024-25.pdf
944KB
2023-24.pdf
2.6MB
2022-23.pdf
1.7MB
2021-22.pdf
3.6MB
2020-21.pdf
52KB
Whatdisease.pdf
135KB
159833R-Policy-document-application-of-the-concept-of-beneficial-legislationu201.pdf
1.4MB
RMA-Practices-and-Procedures-2021.pdf
648KB
RMA-Guidelines-for-Researchers-revised-December-2023.pdf
3.1MB
RMA-Member-Handbook-4-February-2022-current.pdf
Bodies within the Veterans' Affairs (part of the Defence Portfolio) portfolio
Australian War Memorial
Corporate Commonwealth Entity
Military Rehabilitation and Compensation Commission
Statutory Body
Repatriation Commission
Statutory Body
Defence Services Homes Insurance Scheme
Statutory Body
Director of the Office of Australian War Graves
Statutory Body
Specialist Medical Review Council
Statutory Body
Veterans' Review Board
Statutory Body