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QLD
Statutory Authority
Industry, Science and Innovation

Trade and Investment Queensland

Portfolio: Trade

https://www.tiq.qld.gov.au/

Annual Budget

$120M

2025-26 Budget
Flat vs prior year
Staff

250

Headcount (2024-25)
Major Digital Projects
4

Department of Foreign Affairs and Trade (DFAT) Digital Uplift

Department of Foreign Affairs and Trade

Tier 1
DCA: Medium
Active

Total Budget

$106.2M

Digital Budget

$106.2M

July 2024June 2028

This program addresses cyber security vulnerabilities across DFAT’s International Communications Network and improves collaboration across government, ensuring DFAT maintains Level 2 of the Cyber Essential Eight Maturity Model.

Go Global Toolkit Expansion (GGT)

Australian Trade and Investment Commission (Austrade)

Tier 2
DCA: Medium-High
Active

Total Budget

$10.9M

Digital Budget

$9M

July 2024June 2026

The GGT is a single, simple and trusted source of practical export support for all Australian business. Enhancement to GGT will improve export readiness of Australian businesses and aim to grow Australian exports through capability uplift. Enhancements include online export support that is personalised and tailored to Australian business interests, capabilities and emerging global market opportunities. Businesses can access tailored market insights, events and news articles based on their sectors and markets of interest. They can also access exclusive exporting webinars and track their progress through the export journey. The GGT supports the government’s trade priorities, including diversification, and also provides information on how to use new free trade agreements. It allows for trade services to be delivered digitally, at scale – a key expectation of modern Australian businesses.

International Communications Network (ICN) Stabilisation Program

Department of Foreign Affairs and Trade

Tier 2
DCA: Medium-High
Active

Total Budget

$90.2M

Digital Budget

$90.2M

July 2023June 2026

This program is stabilising the current ICN by replacing aged core ICT infrastructure components (servers and network switches) along with some uninterruptable power supply (UPS), fibre remediation and replacement of end-of-life Multi-Function Devices. Stabilisation is necessary to ensure critical systems outages are reduced and support the development of new and enhanced ICT capabilities to meet Australia's current and future communication requirements, including delivery of future government foreign policy and trade goals, as detailed in DFAT’s 10-year capability plan.

Foreign Arrangements Scheme (FAS) – Australia’s Foreign Relations Act (AFRA) online portal and website enhancement (known as the AFRA Digital/ICT enhancement program)

Department of Foreign Affairs and Trade

Tier 3
Active

Total Budget

$10.3M

Digital Budget

$10.3M

July 2023June 2027

This project will ensure the ongoing enhancement and maintenance of the FAS online portal and website, including the public register. This project will also ensure the government can meet its legislative responsibilities under the Australia’s Foreign Relations (State and Territory Arrangements) Act 2020, be responsive to stakeholder feedback and implement outcomes from the recent Legislative Review * This total budget reflects the costs associated with delivery of the required digital and ICT capability and does not include costs associated with managing and delivering all regulatory functions of the Foreign Arrangements Scheme. Total program budget 29.8 million.

Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

We make global trade and investment possibilities a reality for Queensland, by growing international trade and investment and attracting global talent and international students to Queensland.

VISION

Make global trade and investment possibilities a reality for Queensland, by growing international trade and investment and attracting global talent and international students to Queensland.

PURPOSE

We make global trade and investment possibilities a reality for Queensland, by growing international trade and investment and attracting global talent and international students to Queensland.

Strategic priorities

· 4

1

Promote Queensland

2

Boost exports

3

Grow investment and jobs

4

Be a trusted partner

Outcomes

· 3

Promote Queensland

Activate Queensland’s global business brand, taking full advantage of the 2032 Brisbane Olympic and Paralympic Games spotlight.

KEY ACTIVITIES

  • Conducting international research in priority markets to ensure the developing brand resonates with TIQ’s global audiences
  • Working closely with the creative agency to deliver key brand assets, such as a ‘hero’ video and a Queensland prospectus document due for launch in Q1 of 2025–26

Boost exports

Number and value of export outcomes, including 401 outcomes valued at $683.2 million

KEY ACTIVITIES

  • Had a new Shenzhen office officially opened by Minister Ros Bates during the trade mission to China in May 2025
  • Supported 17 Queensland companies to export their products and services to India, through its recently opened Mumbai office

Grow investment and jobs

Number and value of investment outcomes 47 outcomes valued at $1.87 billion

KEY ACTIVITIES

  • Facilitated trade and investment roundtable engagements for international delegations attending the Quantum Australia Conference in Brisbane
  • Recruited 45 international buyers and investors to attend the EvokeAg conference

Values

· 4

Ambitious and decisive

Client-focused

Empower our people

Accountable

Performance measures

· 1

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Export outcomes

27 GW (cumulative)

401 export outcomes

Annual Report 2024-25
Achieved

Ideas distilled from this entity's strategy & evidence

· 12

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

trade-and-investment-queensland-annual-report-2024-2025.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

trade-and-investment-queensland-annual-report-2024-2025.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

TIQ-Annual-Report-2020-21.PDF)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

TIQ-Annual-Report-2020-21.PDF)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

TIQ-Annual-Report-2021-22.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

TIQ-Annual-Report-2021-22.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

TIQ-Annual-Report-2021-22.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

TIQ-Annual-Report-2021-22.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

TIQ-Annual-Report-2021-22.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

TIQ-Annual-Report-2021-22.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

trade-and-investment-queensland-annual-report-2024-2025.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

trade-and-investment-queensland-annual-report-2024-2025.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

trade-and-investment-queensland-annual-report-2024-2025.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

trade-and-investment-queensland-annual-report-2024-2025.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

TIQ-Annual-Report-2020-21.PDF)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

TIQ-Annual-Report-2020-21.PDF)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

TIQ-Annual-Report-2021-22.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

TIQ-Annual-Report-2021-22.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

TIQ-Annual-Report-2021-22.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

TIQ-Annual-Report-2021-22.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

TIQ-Annual-Report-2021-22.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

TIQ-Annual-Report-2021-22.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

trade-and-investment-queensland-annual-report-2024-2025.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

trade-and-investment-queensland-annual-report-2024-2025.pdf)

Want the full analysis?

Download this month's report covering Trade and Investment Queensland