Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
CATEGORIES
ORGANISATIONS
NOTES
Beneficiaries: Executives / Parliament / public. Source: strategies/Family-20Violence-20Reform-20Rolling-20Action-20Plan-202020-20--202023-20--20Com.pdf (https://www.vic.gov.au/sites/default/files/2021-04/Family%20Violence%20Reform%20Rolling%20Action%20Plan%202020%20-%202023%20-%20Combined%20Activity%20Summary%20%28Page%209%20to%20be%20updated%29.pdf). Evidence: Evidence-backed. Implementation: Pick one high-volume process or document family.; Name an owner and baseline current volume, time, cost, and satisfaction.; Run a 4-8 week pilot with clear before/after metrics.
Cross-Service Contact-Detail Propagation
Single contact-details record at the myGov layer. Each linked agency reads on demand; updates propagate immediately to phone, email, address and bank details across all linked services.
Auto-detected (or toggled) simplified interface for older citizens: large type, single PIN, no security-question gate, phone-callback 2FA, immediate human escalation. Built once at the myGov layer; inherited by linked services.
Mutual-Obligation Travel Reform
(a) Match JobSeekers to training providers by commute distance with remote-option fallback; (b) auto-issue travel reimbursement when commute exceeds 30 min one-way. Rules engine inside existing JobSearch.
Cross-agency rule joining welfare payment data + smart-meter consumption to flag at-risk households. Proactively offers rebates, hardship plans and efficiency retrofits without requiring application.