Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
CATEGORIES
NOTES
Beneficiaries: Executives / Parliament / public. Source: pages/corporate-plans-index.html (https://www.ndis.gov.au/publications/corporate-plan). Evidence: Evidence-backed. Implementation: Create a senior responsible owner and cross-functional delivery team.; Map legislation, data, privacy, procurement, cyber, and workforce constraints.; Co-design with users and frontline staff before technology selection.
One-page checklist before every appointment
Before any appointment or application, send a specific list: "Bring your Medicare card, a payslip from the last 2 weeks, and your rental agreement." Not a generic list of 30 possible documents.
Answer 5 questions (age, income, rent, kids, disability) and get a list of everything you might be eligible for across federal and state. Like a tax return but for benefits.
Single Aged-Care Entry Point with Decision Support
Reconcile ACAT, RAS and provider intake assessments into one record. Add decision-support layer recommending in-home, residential or hybrid care based on assessment and stated preference.
National Care Workforce Authority
Single Commonwealth body owning end-to-end care-workforce pipeline metric. Coordinates immigration, scholarships, Free TAFE and provider registration in one direction.