Federal-state portal merging bond, condition reports, repair logs and tribunal filings into a single tenant record renters can carry between leases.
WHY NOW
Rental crisis + 30%+ of households now rent; protections and history are still paper-and-state-by-state.
SUCCESS METRIC
% of renters with active portal account at 24 months
CATEGORIES
ORGANISATIONS
COHORTS
LIFE AREAS
Instant bond refund when both parties agree
When both tenant and landlord agree on the bond return, process it in 48 hours, not 2-3 weeks. The money is sitting in a trust account doing nothing.
A wallet-sized card (or phone-saved image) listing your 5 key rights: minimum notice periods, what landlords can/can't inspect, how to dispute a rent increase, how to get emergency repairs.
Single phone number for anyone facing eviction in the next 7 days. Immediate triage to legal aid, emergency accommodation, and financial support. Not a referral chain — actual help that day.
Repair-response timer for tenants
Tenants log a repair request; if it's urgent (broken heater in winter, no hot water), a timer starts. If the landlord doesn't respond in 48 hours, tenant can arrange repair up to $X and deduct from rent. Already law in some states — make it universal and simple.