Mandatory carrier reimbursement and replacement service for damaged mobility aids.
WHY NOW
Mobility-aid damage is routine; remediation is voluntary; ACMA + ACCC complaints stack up.
SUCCESS METRIC
Complaints; replacement-time SLA
CATEGORIES
ORGANISATIONS
COHORTS
LIFE AREAS
Real-time arrival boards at every stop
Not just train stations — bus stops too. Even a simple e-ink screen powered by solar showing "Next bus: 7 mins."
Push notification: "The 8:12 from Parramatta is at capacity. The 8:18 has seats." Let people make informed choices.
Bigger discount for travelling outside peak hours. Already exists in some cities but not aggressive enough to shift behaviour.
Tax incentive for employer flexible start times
Encourage (tax incentive?) employers in CBDs to offer 10am starts, reducing peak demand. Already proven overseas.