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Federal
Non-corporate Commonwealth Entity
Communications, Media and Digital

Australian Communications and Media Authority

Portfolio: Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

http://www.acma.gov.au/

Annual Budget

$195M

2026-27 Budget (Budget Paper No. 4)
Flat vs prior year
Total Revenue

$120M

2024-25 Total Revenue
Staff

600

Headcount (2024-25)
Major Digital Projects
5

New Vehicle Efficiency Standard (NVES) Regulator and IT Build

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: Medium
Active

Total Budget

$79.2M

Digital Budget

$23.8M

July 2024January 2026

The establishment of a NVES for light vehicles will deliver more fuel-efficient cars for Australians and support the government’s commitment to achieve net zero by 2050. This investment is for the development of an effective ICT environment in which to manage the regulatory obligations around the NVES, such as data capture from vehicle suppliers/importers, reporting, facilitation of compliance and audit functions, and the establishment and maintenance of a NVES credit trading scheme.

Reporting and Program Management (RPM) System

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: High
Active

Total Budget

$30.8M

Digital Budget

$14.2M

July 2023June 2026

The RPM project is improving the administration of grant payments to states and territories for land transport infrastructure projects. Following recommendations from the Australian National Audit Office, the department is developing a new system, which has been designed to address evolving business needs and transition the current legacy system to a more scalable and flexible system. The RPM Project Objectives are: (1) Develop a new system to automate, simplify and streamline business processes; (2) Provide a single source of data for all grant process stages that is validated and accurate, easy to access and analyse; (3) Ensure the new system is intuitive, easy to use and flexible, and can be extended to meet future needs; and (4) Migrate data from the existing data sources into a consolidated source of truth for infrastructure investment.

Digital First (DF) Program

National Archives of Australia

Tier 3
Active

Total Budget

$25.1M

Digital Budget

$20.6M

July 2023June 2026

The National Archives of Australia has established the DF Program to uplift its ability to manage, preserve and provide meaningful access to an increasingly digital collection of records that hold national significance. In late 2025, the DF Program was rescoped to realign the work of the program to support implementation of the new Strategy 2025–2030: Evolving National Archives. The program will finish in June 2026, with additional scope relating to account and workload management to be addressed through strategy implementation.

Fighting SMS Scams

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$10.9M

Digital Budget

$3.2M

October 2024July 2026

This project is enabling the Australian Communications and Media Authority (ACMA) to develop, operate and maintain an SMS ID registry to help prevent scammers from impersonating brands and entities in texts, using message headers (such as myGov), and to create a trusted communications channel.

Spectrum Management

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$22.7M

Digital Budget

$20.9M

October 2022May 2027

The digital spectrum management system will include a range of new and enhanced digital and ICT capabilities to support improved spectrum management.

Ideas relevant to this department

10 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

The ACMA contributes to maximising the economic and social benefits of communications infrastructure, content and services for Australia. We do this by maintaining, enforcing and improving regulation to drive industry performance and protect consumers. We manage public resources to enable industry to deliver services to the community.

VISION

a connected, informed and entertained Australia

Corporate Plan 2025-26 · p.10

PURPOSE

The ACMA contributes to maximising the economic and social benefits of communications infrastructure, content and services for Australia. We do this by maintaining, enforcing and improving regulation to drive industry performance and protect consumers. We manage public resources to enable industry to deliver services to the community.

Corporate Plan 2025-26 · p.12

Strategic priorities

· 3

1

supporting First Nations Australians' and Closing the Gap targets

Corporate Plan 2025-26 · p.16
2

advancing the Net Zero by 2050 commitment

Corporate Plan 2025-26 · p.16
3

strengthening cooperation across the Indo-Pacific region

Corporate Plan 2025-26 · p.16

Outcomes

· 1

Outcome 1: A communications and media environment that balances the needs of industry and the Australian community through regulation, education and advice

The ACMA’s 2024–25 PBS sets out the resources allocated to the ACMA by government to deliver Outcome 1 and the 2 programs that contribute to it.

KEY ACTIVITIES

  • Communications regulation, planning and licensing
  • Consumer safeguards, education and information

Values

· 5

integrity

collaboration

engagement

transparency

accountability

Performance measures

· 4

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Proportion of adult cyber abuse complaints where action is taken

At least 80%

Corporate Plan 2025-26 · p.81

Target met

Annual Report 2024-25 · p.229
Achieved

CCE02

Proportion of cyberbullying complaints where action is taken

At least 80%

Corporate Plan 2025-26 · p.81

Target met

Annual Report 2024-25 · p.229
Achieved

CCE03

Proportion of image-based abuse complaints where action is taken

At least 80%

Corporate Plan 2025-26 · p.81

Target met

Annual Report 2024-25 · p.229
Achieved

CCE04

Proportion of critical Online Content Scheme investigations actioned within two business days

At least 90%

Corporate Plan 2025-26 · p.81

Target met

Annual Report 2024-25 · p.229
Achieved

Ideas distilled from this entity's strategy & evidence

· 8

Regulation & Policy

Proportion of adult cyber abuse complaints where action is taken

Increase the proportion of adult cyber abuse complaints where action is taken by implementing a dedicated task force.

Impact: Medium
Effort: High
Medium

2024-25.pages.jsonl [AR p.229]

Regulation & Policy

Adopt Deloitte’s Cyber Strategy Framework

Adopt the Deloitte Cyber Strategy Framework to enhance the ACMA’s cyber safety measures.

Impact: High
Effort: High
Large

consulting-deloitte.com-government-public.txt

Regulation & Policy

Implement eSafety Regulation Compliance Audits

Conduct regular compliance audits for eSafety regulation adherence to ensure industry compliance.

Impact: Medium
Effort: Medium
Medium

2025-26.pages.jsonl [CP p.81]

Data & Performance

Build a public dashboard showing weekly active-compliance-monitoring counts by EPBC Act decision class

Create a public dashboard to display weekly active compliance monitoring counts by EPBC Act decision class.

Impact: Low
Effort: Low
Small

2024-25.pages.jsonl [AR p.229]

Regulation & Policy

Proportion of critical Online Content Scheme investigations actioned within two business days

Increase the proportion of critical Online Content Scheme investigations actioned within two business days by streamlining processes.

Impact: Medium
Effort: High
Medium

2024-25.pages.jsonl [AR p.229]

Regulation & Policy

Adopt World Bank Governance Best Practices

Adopt World Bank Governance Best Practices to enhance regulatory efficiency and transparency.

Impact: High
Effort: High
Large

association-worldbank.org-governance.txt

Regulation & Policy

Enhance First Nations Regulatory Oversight

Enhance regulatory oversight for First Nations Australians to ensure compliance with cultural and environmental regulations.

Impact: High
Effort: High
Large

2025-26.pages.jsonl [CP p.16]

Regulation & Policy

Implement a complaint tracking system for online safety issues

Implement a complaint tracking system to monitor and resolve online safety issues more efficiently.

Impact: Medium
Effort: Medium
Medium

2024-25.pages.jsonl [AR p.229]

Regulation & Policy

Proportion of adult cyber abuse complaints where action is taken

Increase the proportion of adult cyber abuse complaints where action is taken by implementing a dedicated task force.

Impact: Medium
Effort: High
Medium

2024-25.pages.jsonl [AR p.229]

Regulation & Policy

Adopt Deloitte’s Cyber Strategy Framework

Adopt the Deloitte Cyber Strategy Framework to enhance the ACMA’s cyber safety measures.

Impact: High
Effort: High
Large

consulting-deloitte.com-government-public.txt

Regulation & Policy

Implement eSafety Regulation Compliance Audits

Conduct regular compliance audits for eSafety regulation adherence to ensure industry compliance.

Impact: Medium
Effort: Medium
Medium

2025-26.pages.jsonl [CP p.81]

Data & Performance

Build a public dashboard showing weekly active-compliance-monitoring counts by EPBC Act decision class

Create a public dashboard to display weekly active compliance monitoring counts by EPBC Act decision class.

Impact: Low
Effort: Low
Small

2024-25.pages.jsonl [AR p.229]

Regulation & Policy

Proportion of critical Online Content Scheme investigations actioned within two business days

Increase the proportion of critical Online Content Scheme investigations actioned within two business days by streamlining processes.

Impact: Medium
Effort: High
Medium

2024-25.pages.jsonl [AR p.229]

Regulation & Policy

Adopt World Bank Governance Best Practices

Adopt World Bank Governance Best Practices to enhance regulatory efficiency and transparency.

Impact: High
Effort: High
Large

association-worldbank.org-governance.txt

Regulation & Policy

Enhance First Nations Regulatory Oversight

Enhance regulatory oversight for First Nations Australians to ensure compliance with cultural and environmental regulations.

Impact: High
Effort: High
Large

2025-26.pages.jsonl [CP p.16]

Regulation & Policy

Implement a complaint tracking system for online safety issues

Implement a complaint tracking system to monitor and resolve online safety issues more efficiently.

Impact: Medium
Effort: Medium
Medium

2024-25.pages.jsonl [AR p.229]

Legislation administered

· 8

Act

1992

Broadcasting Services Act 1992

The entity administers regulations for broadcasting services.

Act

1997

Telecommunications Act 1997

The entity administers regulations for telecommunications services.

Act

1999

Telecommunications (Consumer Protection and Service Standards) Act 1999

The entity administers regulations for consumer protection and service standards in telecommunications.

Act

1992

Radiocommunications Act 1992

The entity administers regulations for radiocommunications.

Act

2003

Spam Act 2003

The entity administers regulations for unsolicited commercial electronic messages.

Act

2006

Do Not Call Register Act 2006

The entity administers regulations for the Do Not Call Register.

Act

2001

Interactive Gambling Act 2001

The entity administers regulations for interactive gambling.

Act

2021

Online Safety Act 2021

The entity administers regulations for online safety.

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