Use the TVs in GP waiting rooms to cycle through "Did you know?" cards: "If you earn under $X, you can get a Health Care Card," "Bulk billing is available at these clinics nearby," "Free mental health sessions available via Medicare."
NOTES
Source D5 in citizen-voice/10_ideas.md. Owners: PHNs (Primary Health Networks) + Medicare (Services Australia).
Cross-Service Contact-Detail Propagation
Single contact-details record at the myGov layer. Each linked agency reads on demand; updates propagate immediately to phone, email, address and bank details across all linked services.
Auto-detected (or toggled) simplified interface for older citizens: large type, single PIN, no security-question gate, phone-callback 2FA, immediate human escalation. Built once at the myGov layer; inherited by linked services.
Mutual-Obligation Travel Reform
(a) Match JobSeekers to training providers by commute distance with remote-option fallback; (b) auto-issue travel reimbursement when commute exceeds 30 min one-way. Rules engine inside existing JobSearch.
Cross-agency rule joining welfare payment data + smart-meter consumption to flag at-risk households. Proactively offers rebates, hardship plans and efficiency retrofits without requiring application.