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Federal
Corporate Commonwealth Entity
Housing and Urban Development

Defence Housing Australia

Portfolio: Defence

http://www.dha.gov.au

Annual Budget

$1.1B

2026-27 Budget (Budget Paper No. 4)
+11.9%vs prior year ($939M)
Total Revenue

$1.2B

2024-25 Total Revenue
Staff

600

Headcount (2024-25)
Budget Commentary

Material upward shift in 2026-27 funding (+11.9%, $112M change). 2025-26 estimated actual $939M → 2026-27 budget $1.05B. Source: Budget Paper No. 4, Agency Resourcing tables.

Ideas relevant to this department

13 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

This strategy represents DHA’s commitment to providing a respectful and inclusive workplace where all its employees feel safe and confident to bring their whole selves to work and can perform to their best.

PURPOSE

This strategy represents DHA’s commitment to providing a respectful and inclusive workplace where all its employees feel safe and confident to bring their whole selves to work and can perform to their best.

Diversity and Inclusion Strategy 2022-25 2026 · p.5

Strategic priorities

· 4

1

Respected - Communicate and promote DHA’s recently refreshed Bullying and Harassment Policy to all employees to ensure t

Respected - Communicate and promote DHA’s recently refreshed Bullying and Harassment Policy to all employees to ensure there is shared understanding of expected behaviours at workplace.

Diversity and Inclusion Strategy 2022-25 2026 · p.12
2

Connected – Revive our affinity groups with renewed membership from interested employees along with a dedicated Executiv

Connected – Revive our affinity groups with renewed membership from interested employees along with a dedicated Executive Champion from the leadership team to ensure we provide a networking platform to our employees across all diversity areas and a group for the business to consult with when driving change.

Diversity and Inclusion Strategy 2022-25 2026 · p.13
3

Progressing - Make managers accountable in performance plans for identifying how they will support development of team d

Progressing - Make managers accountable in performance plans for identifying how they will support development of team diversity and a culture of inclusion.

Diversity and Inclusion Strategy 2022-25 2026 · p.14
4

Contributing – Review our policies and frameworks to ensure all employees are fully adequately supported in their roles

Contributing – Review our policies and frameworks to ensure all employees are fully adequately supported in their roles and have access to the right tools, systems, information and knowledge to perform to their best levels.

Diversity and Inclusion Strategy 2022-25 2026 · p.15

Outcomes

· 4

Outcome 1: Respected employees

Employees feel respected, valued, and included in the workplace.

KEY ACTIVITIES

  • Communicate and promote DHA’s recently refreshed Bullying and Harassment Policy
  • Remove barriers for employees to report unacceptable behaviours
  • Introduce a facilitated ‘unconscious bias’ training
  • Provide targeted learning opportunities to senior leaders
  • Promote and reinforce APS values and expected positive behaviours

Outcome 2: Connected employees

Employees feel connected to their co-workers and have a sense of belonging.

KEY ACTIVITIES

  • Revive our affinity groups with renewed membership
  • Celebrate specific diversity days
  • Offer opportunities to employees to participate in initiatives to support external community/charity organisations
  • Encourage employees to update their diversity information in Aurion and regularly participate in employees surveys

Outcome 3: Progressing employees

Employees have opportunities for career advancement and progression.

KEY ACTIVITIES

  • Provide managers and leaders with resources and support tailored for different diversity groups
  • Provide and promote development opportunities, including projects, secondments and mobility opportunities
  • Provide and promote targeted coaching and mentoring programs
  • Create diversity workplace dashboard in Tableau
  • Commit to transparency and accountability through Workplace Gender Equality Agency (WGEA) reporting

Outcome 4: Contributing employees

Employees can fully contribute their talents and energies to the organisation.

KEY ACTIVITIES

  • Develop and implement the reasonable adjustments policy and framework
  • Participate in affirmative measures, RecruitAbility and similar programs
  • Complete an accessibility review of layout and facilities
  • Provide assistive technologies
  • Review and ensure our awards and recognition framework is accessible to all employees and promotes our commitment to diversity and inclusion
  • Provide tailored support programs for diverse sections of the workforce through EAP

Values

· 4

Respected

Connected

Progressing

Contributing

Performance measures

· 4

CodeMeasureTarget 2025-26Latest resultStatus

ATSI01

Percentage of workforce identifying as ATSI

4%

Diversity and Inclusion Strategy 2022-25 2026 · p.17

3.5%

Annual Report 2026 · p.17
Partially achieved

DIS01

Percentage of workforce identifying as a person with an ongoing disability

10%

Diversity and Inclusion Strategy 2022-25 2026 · p.17

4.1%

Annual Report 2026 · p.17
Partially achieved

LGBTIQ01

Percentage of workforce identifying as LGBTIQ+

7%

Diversity and Inclusion Strategy 2022-25 2026 · p.17

5%

Annual Report 2026 · p.17
Partially achieved

FEM01

Percentage of women in positions classified at or above Executive Level 1

53%

Diversity and Inclusion Strategy 2022-25 2026 · p.17

50%

Annual Report 2026 · p.17
Partially achieved

Ideas distilled from this entity's strategy & evidence

· 12

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

DHA%20D%26I%20Strategy%202022-25.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

DHA%20D%26I%20Strategy%202022-25.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

dha-rap-2023-25-final.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

dha-rap-2023-25-final.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

DHA%20D%26I%20Strategy%202022-25.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

DHA%20D%26I%20Strategy%202022-25.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

Statement%20of%20Corporate%20Intent%202025-26.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

dha-rap-2023-25-final.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

dha-rap-2023-25-final.pdf)

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