https://www.erawa.com.au/
$12M
2025-26 Budget40
Headcount (2024-25)12 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
STRATEGY SUMMARY
Our purpose is to benefit all Western Australians by promoting strong economic outcomes through effective regulation and decision making. We strive to make sure current and future consumers pay no more than necessary for safe and reliable utilities. [CP p.9]
PURPOSE
Our purpose is to benefit all Western Australians by promoting strong economic outcomes through effective regulation and decision making. We strive to make sure current and future consumers pay no more than necessary for safe and reliable utilities. [CP p.9]
Strategic priorities
· 4
Embrace change by proactively exploring solutions to the challenges facing regulated markets and being open and curious
Embrace change by proactively exploring solutions to the challenges facing regulated markets and being open and curious about new ways of achieving the best possible outcomes.
Support well-functioning markets by providing robust, evidence based regulatory decisions and advice.
Openly engage and communicate by remaining informed and aware of stakeholder views through meaningful consultation, comm
Openly engage and communicate by remaining informed and aware of stakeholder views through meaningful consultation, communicating our decisions clearly and appropriately for the audience and being transparent, unbiased and inclusive.
Strengthen organisational culture to meet these objectives, by cultivating a culture of innovation and regulatory excell
Strengthen organisational culture to meet these objectives, by cultivating a culture of innovation and regulatory excellence, and enhancing our people’s capacity to be highly competent, adaptable and resilient.
Outcomes
· 1
Outcome 1: Efficient, safe and equitable provision of utility services in Western Australia
The ERA’s role means we cannot achieve this outcome directly but can play a part in its achievement. Our contribution to this goal is embedded in our strategic plan, which states that the ERA’s purpose is ‘to promote the interests of Western Australian consumers through independent regulation, analysis and advice, now and into the future.’ [AR p.29]
KEY ACTIVITIES
Values
· 3
Integrity
Excellence
Trust
Performance measures
· 1
| Code | Measure | Target 2025-26 | Latest result | Status |
|---|---|---|---|---|
CCE01 | Cost per submission made to the Authority’s Governing Body | $90,118 | $88,139 Annual Report 2024-25 · p.61 | Achieved |
Source documents
· 17
2024-25
Annual Report 2024/25 (Interactive)
Open
2023-24
Annual Report 2023/24 (Interactive)
Open
2022-23
Annual Report 2022/23
Open
2021-22
Annual Report 2021/22
Open
2020-21
Annual Report 2020/21
Open
2024
ERA WA Media Statement: Energy retailers and distributors 2024 - Annual data report
Open
2022
ERA Media Statement - Annual data reports show energy retailer and distributor performance trends
Open
2021
ERA WA Media Statement - Annual data reports show energy retailer and distributor performance trends
Open
2024
Energy retailers and distributors 2024 - Annual data report
Open
2022-23
2022/23 energy retailer data for business customers - Fact Sheets
Open
2022-23
2022/23 energy retailer data for residential customers - Fact Sheets
Open
2022-23
2022/23 energy sector data for distributors - Fact Sheets
Open
2022-23
Annual data report - Energy distributors 2022/23
Open
2022-23
Annual data report - Energy retailers 2022/23
Open
2021-22
Annual data report - Energy distributors 2021/22
Open
2021-22
Annual data report - Energy retailers 2021/22
Open
2020-21
Annual data report - Energy distributors 2020/21
Open
Ideas distilled from this entity's strategy & evidence
· 12
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
era-annual-report-2024-25-interactive-for-web.PDF)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
era-annual-report-2024-25-interactive-for-web.PDF)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)
Procurement lessons library for repeat purchases
Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.
Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)
Portfolio delivery office for major investments
Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.
Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
Final%20Report%20-%20Inquiry%20into%20the%20Benefits%20and%20Costs%20Associated%20with%20the%20Provision%20of%20Shared%20Corporate%20Services%20in%20the%20Public%20Sector%20-%2010%20June%202011.PDF)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
Final%20Report%20-%20Inquiry%20into%20Reform%20of%20Business%20Licensing%20in%20Western%20Australia%20-%2022%20February%202019.PDF)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
era-annual-report-2024-25-interactive-for-web.PDF)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
era-annual-report-2024-25-interactive-for-web.PDF)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
Economic-Regulation-Authority---Annual-Report-202021---Final-WEB.PDF)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
ERA-Annual-Report-2022-23-Interactive-FINAL.pdf)
Procurement lessons library for repeat purchases
Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.
Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)
Portfolio delivery office for major investments
Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.
Final%20Report%20-%20Inquiry%20into%20the%20Funding%20Arrangements%20of%20Horizon%20Power%20-%2018%20March%202011.PDF)
Source library
· 37
6.9MB
2024-25.pdf
7.5MB
2023-24.pdf
4.2MB
2022-23.pdf
4.0MB
2021-22.pdf
3.2MB
2020-21.pdf
151KB
era-media-statement-dampier-bunbury-pipeline-final-decision-18-december-2025.pdf
176KB
era-media-statement-bluewaters-power-breaches-wholesale-market-rules-8-december-.pdf
149KB
era-media-statement-era-takes-further-compliance-action-against-synergy-11-novem.pdf
169KB
era-media-statement-era-finds-alinta-in-breach-of-wholesale-market-rules-4-septe.pdf
219KB
era-media-statement-streamlined-access-for-electricity-customers-with-life-suppo.pdf
163KB
2019.CDS.Inq-ERA-media-statement---Containers-for-Change-Scheme-Price-Monitoring.pdf
212KB
ERA-media-statement---Microgrids-inquiry-report-an-important-step-forward---20-F.pdf